预定部酒店英语日常用语精编版

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预定酒店英语日常用语

第二章日常用语（句子）：基本信息23．May I have your name, please?请问您贵姓？10．Which dates would you like to book? When will you check in and check out?请问您需要订哪一天？什么时候入住及退房？59．What time do you expect to arrive, Sir?请问大概什么时候到酒店，先生？46．What time will the guest be arriving?客人大概什么到达酒店？11．How long will you stay in our hotel?请问您打算逗留多长时间？36．Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等，我们查询那段时间的房态。

37．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。

73．J ust a moment, please. I’ll check the availability for you.麻烦请您稍等，我查询能否可以提供给您。

41．Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等，让我查询我们的预订纪录。

72．How many people are there in your party?与您同行有多少人？50．I’ll arrive one day ear ly. Is that OK?我那天早点到，可以吗？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。

关于预定酒店的英语对话情景带翻译

关于预定酒店的英语对话情景带翻译如今没有一口流利的英语，了解一些使用的英语对话也是很有必要的!今天店铺在这里为大家分享一些关于预定酒店的英语对话，希望这些实用口语会对大家有所帮助!关于预定酒店的英语对话一A:Good morning. Room Reservations. May I help you?A:早上好。

客房预订部。

我能为您做些什么?B:I'd like to reserve a room for two days.B:我想预订一个房间，住两天。

A:OK. For what time?A:好。

什么时间?B:For December 24th to 26th.B:12月24日到26日。

A:How many guests will there be in your party?A:您一行有几位客人?B:Just two. My wife and I.B:两人。

我和我的夫人。

A:Which kind of room would you like, a double or a twin?A:您想订个什么样的房间，双人间还是双床间?B:A double, please.B:双人间。

A:Would you hold the line, please? I'll check our vacancies for those days. We have a twin at 480 yuan and another at 380 yuan. Which would you prefer?A:请您别挂电话，好吗?我看看那些天有没有空房间。

先生，我们有一间480元和一间380元的双人间，您想订哪一间?B: We'll take the one at 480 yuan.B:我们要480元的。

A:Yes, sir. May I have your name, please?A:好,先生。

请问您贵姓?B:Brown.B:布朗。

预定部酒店英语日常用语教学文案

酒店英语日常用语：预定部日常英语口语1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。

除此之外还有总统套房。

而且我们酒店还设有不吸烟楼层及连通房。

4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。

本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。

6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。

8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。

预定酒店常用的英语口语

预定酒店常用的英语口语
预定酒店常用的英语口语
导语：出门旅游出差，免不了预定酒店。

而出境游时，如何用英语预订酒店呢?下面是小编为您收集整理的`预定酒店常用的英语口语，欢迎阅读!
预定酒店常用的英语口语：
I urgently need a room for tomorrow night, and do you have any vacancies?
请问你们明晚还有空房吗?
没有?果断挂掉电话找下家。

有!单人房(single room)、双人床(double room)你爱哪一款?
还有更奢华的：
I’d like a suite with an ocean view, please.
我想要一个海景套房。

也有!最关键的问题来了：
What is the price of the suite?
价格如何?
此时最需要淡定了：
It is a little high. I'm told that your hotel is offering discount now.
有点小贵啊。

我听说你们酒店有折扣的。

这年头打折伤不起啊，一旦开始别无选择：
OK, I will take it.
好吧，我就订这间。

I’ll stay three days.
我住三天。

By the way, does the price include breakfast?
顺便问一下，房价是否包含早餐?。

预定酒店常用的英语口语

【导语】英语⼝语已经慢慢渗透⼊⼈们的⽇常⽣活，想要学好英语⼝语⼀定要多读多听多说多欣赏。

以下“预定酒店常⽤的英语⼝语”由⽆忧考整理发布，欢迎阅读参考！更多相关讯息请关注⽆忧考！【酒店常⽤的英语⼝语】 (1) Please wait a second. I’ll transfer itfor you. 请稍等⼀下，马上为您转接过去。

(2) Because you are checking out two daysearly, You need to give us two cash vouchers back. 您⽐原定退房的时间提前了两天，所以我们需要收回⼆张现⾦券。

(3) There is a great garden and pond behind the hotel,which is suitable for exercise and having a walk 酒店后⾯有很漂亮的花园和⽔塘，那⾥是⾮常适合跑步和散步的地⽅。

(4) This money is damaged .I’m afraid wecan’t change it, this is according to the hotel rules. 您的钱(纸币)上有裂⼝(污迹)，按酒店的规定，我们不能为您兑换。

(5) I’m sorry that you could not get cashby credit card here . I can book a car take you to the bank to get some cash. 不好意思，酒店规定不可以⽤信⽤卡来套取现⾦，如果您需要，我可以安排车送您去银⾏(ATM 机)上提取现⾦。

(6) What denominations would you like? 你想要什么⾯值的⼈民币呢? (7)I’m sorry, but we do not accept thedollars with CB. 对不起，我们这⾥不收CB版的美⾦。

预定酒店英语日常用语

37．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。

73．Just a moment, please. I’ll check the availability for you.麻烦请您稍等，我查询能否可以提供给您。

41．Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等，让我查询我们的预订纪录。

72．How many people are there in your party?与您同行有多少人？50．I’ll arrive one day early. Is that OK?我那天早点到，可以吗？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。

酒店预定部日常用语(中英对照)

预定部日常用语1．May I have the room type, please?/What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have? 请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。

除此之外还有总统套房。

而且我们酒店还设有不吸烟楼层及连通房。

4．How about your hotel's location? 请问贵酒店位于哪里？5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。

本酒店离东莞30分钟车程，到深圳机场45 分钟，到常平火车站只需15 钟车程。

6．What's the level of your hotel? 请问贵酒店是几星级的？7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。

8．How about your hotel's facilities? 请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, SWimming pool, ShOP PrinCe and KTV equipmen t .本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV 设施。

酒店预订常用英语句型及对话

酒店预订常用英语句型及对话导语：一般的酒店都是要提前预定的，下面是YJBYS店铺收集整理的酒店预订常用英语句型及对话，欢迎参考。

常用句型1. 查看是否可以接受预订1) Just a moment, please. I ll check the availability for you. 请稍等，我来为您检查是否有空位。

2) Let me check if we have any vacancy. 我来检查一下是否有空位。

3) I m afraid we re fully booked for that time. 恐怕那个时间的餐位已经订满了。

4) Would you like to make a reservation at another time? 您是否换个时间呢?5) Is it possible for you to change the time? 您是否换个时间呢?6) I m afraid we re fully booked for that time. 恐怕那个时间的'餐位已经订满了。

7) It s the busy season/hot season/peak season, you know. 您知道，那是高峰期。

8) We hope we ll have another opportunity to serve you. 我们期待下次能为您效劳。

2. 个人预订1) What time would that be? 是定在什么时候呢?2) For how many people? 有多少人呢?3) At what time can we expect you? 您几点光临呢?4) Would you like a table in the hall or in a private room? 您是喜欢大厅的餐台，还是包间呢?5) May I have your name and telephone number, please? 能告诉我你的姓名和电话号码吗?6) We can only keep your table/room till... 我们只能保留您的餐位/包间到......7) A deposit of US$20 is required to secure your booking. 为了确保您的预订，您需要交20美元的押金。

酒店日常英语口语

酒店日常英语口语以下是一些酒店日常英语口语：1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语，希望对您有所帮助。

预定酒店用语100句英语口语

预定酒店用语100句英语口语当预定酒店时，以下是一些常用的英语口语句子：1. Hello, I would like to make a reservation for a room, please.2. I'd like to book a room for two nights, from the15th to the 17th of May.3. Do you have any availability for a double room on those dates?4. What are your room rates for the weekend?5. Can you tell me about the amenities in the room?6. Is breakfast included in the room rate?7. What time is check-in and check-out?8. Do you have a shuttle service from the airport?9. I'd like to request a non-smoking room, please.10. Are pets allowed in the hotel?11. Can I have a room with a view of the city?12. Is there a gym or fitness center in the hotel?13. Do you offer room service?14. What is your cancellation policy?15. Can I pay with a credit card?16. Are there any additional fees or taxes I should be aware of?17. Can I request a late check-out?18. I'd like to confirm my reservation for [name] on[date].19. I need to make a change to my reservation.20. I'd like to upgrade to a suite, if possible.21. Can you provide a crib for my baby?22. I'd like to add another night to my reservation.23. Can you recommend any nearby restaurants or attractions?24. Is there parking available at the hotel?25. I'd like to request a wake-up call for 7 am.26. Can you arrange for a taxi to pick me up at the airport?27. I'd like to request extra pillows for my room.28. What time does the hotel restaurant open for breakfast?29. Can I have a room on a higher floor?30. I'd like to request a room with a bathtub.31. Can you provide an iron and ironing board in the room?32. Is there a safe in the room to store valuables?33. What is the hotel's policy on early check-in?34. Can I have a room with a balcony?35. Are there any discounts available for AAA members or seniors?36. I'd like to inquire about the availability of a meeting room for a business event.37. Can you assist me with booking tickets for local attractions or events?38. I'd like to request a room with a mini-fridge.39. Is there a pool or spa facility in the hotel?40. Can I have a room with a king-sized bed?41. Can you provide a map of the local area?42. I'd like to request a room away from the elevatorfor a quieter stay.43. Can you recommend any nearby shopping areas?44. Can I have a room with a desk and chair for working?45. I'd like to request a room with a connecting doorto another room.46. What is the hotel's policy on smoking?47. Can you provide information on the hotel's accessibility for guests with disabilities?48. I'd like to request a room with a coffee maker.49. Can you arrange for a tour of the city for me?50. I'd like to inquire about the availability of a honeymoon package.51. Can you provide information on the hotel's loyalty program?52. I'd like to request a room with a view of the ocean.53. Can you recommend any nearby hiking trails or outdoor activities?54. I'd like to request a room with a DVD player.55. Can you provide information on the hotel's businesscenter and services?56. I'd like to request a room with a microwave.57. Can you arrange for a massage or spa treatment for me?58. I'd like to inquire about the availability of a pet-friendly room.59. Can you provide information on the hotel's environmental sustainability initiatives?60. I'd like to request a room with a sofa or seating area.61. Can you assist me with shipping a package from the hotel?62. I'd like to inquire about the availability of a room with a fireplace.63. Can you provide information on the hotel's policy for lost and found items?64. I'd like to request a room with a complimentary newspaper.65. Can you arrange for a limousine service for me?66. I'd like to inquire about the availability of a room with a whirlpool tub.67. Can you provide information on the hotel's room upgrade options?68. I'd like to request a room with a bathrobe and slippers.69. Can you assist me with booking a tee time at a local golf course?70. I'd like to inquire about the availability of a room with a private balcony.71. Can you provide information on the hotel's policy for receiving mail and packages?72. I'd like to request a room with a complimentary bottle of wine.73. Can you arrange for a babysitting service for me?74. I'd like to inquire about the availability of a room with a kitchenette.75. Can you provide information on the hotel's policy for holding events or weddings?76. I'd like to request a room with a complimentary fruit basket.77. Can you assist me with booking a scuba diving excursion?78. I'd like to inquire about the availability of aroom with a private hot tub.79. Can you provide information on the hotel's policy for handling medical emergencies?80. I'd like to request a room with a complimentary welcome gift.81. Can you arrange for a private tour guide for me?82. I'd like to inquire about the availability of a room with a private pool.83. Can you provide information on the hotel's policy for handling noise complaints?84. I'd like to request a room with a complimentary breakfast.85. Can you assist me with booking a wine tasting tour?86. I'd like to inquire about the availability of aroom with a private beach access.87. Can you provide information on the hotel's policy for handling guest feedback and complaints?88. I'd like to request a room with a complimentary shuttle service to local attractions.89. Can you arrange for a cooking class or culinary experience for me?90. I'd like to inquire about the availability of a room with a private garden or patio.91. Can you provide information on the hotel's policy for handling room service orders?92. I'd like to request a room with a complimentary afternoon tea service.93. Can you assist me with booking a horseback riding excursion?94. I'd like to inquire about the availability of a room with a private balcony and ocean view.95. Can you provide information on the hotel's policy for handling laundry and dry cleaning services?96. I'd like to request a room with a complimentary airport shuttle service.97. Can you arrange for a private cooking demonstration or chef's table experience for me?98. I'd like to inquire about the availability of a room with a private terrace and city view.99. Can you provide information on the hotel's policy for handling in-room dining requests?100. I'd like to request a room with a complimentary evening cocktail hour.这些句子涵盖了预定酒店时可能会用到的各种情景和需求，希望对你有所帮助。

酒店基本服务用语中英文（全文5篇）

酒店基本服务用语中英文（全文5篇）第一篇：酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语：1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好，先生(夫人)。

2)How do you do ?您好！(初次见面)How do you do ?您好！Glad to meet you.很高兴见到您。

3)How are you ?您好吗？Fine , thanks.And you ?好的，谢谢。

您呢？4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。

5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

(客人离店时)7)Have a good time!祝您过得愉快！二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店，前厅。

需要帮助吗？9)Sorry , I’ve dialed the wrong number.对不起，我拨错号了。

10)May I speak to your General Manager?能和你们总经理说话吗？Speaking.我就是。

11)Sorry.He is not in at the moment.对不起，他现在不在。

Would you like to leave a message ?您要留口信吗？12)Pardon ?对不起，请再说一遍好吗？I beg your pardon ?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happy birthday!生日快乐！15)Happy New Year!新年快乐！16)Merry Christmas!圣诞快乐！17)Have a nice holiday!节日快乐！18)Wish you every success!祝您成功！四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。

酒店英语口语

酒店英语口语好的，以下是一些常用的酒店英语口语：1. Booking a hotel room 预订酒店房间- I'd like to make a room reservation, please. 我想预订一个房间。

- What's the rate for a single room? 单人间的价格是多少？- Can I book a room for two nights from July 15th to July17th? 我可以预订7月15日到7月17日的房间吗？2. Checking in 办理入住手续- Hi, I have a reservation under the name of Smith. 嗨，我预订了一个史密斯的房间。

- Here is your room key. Your room is on the 5th floor, Room 501. 这是您的房间钥匙，您的房间在5楼501号。

- Could you please fill out this registration form? 请填写这份登记表。

3. Inquiring about facilities 询问设施- Could you tell me if the hotel has a gym? 酒店里是否有健身房？- Are there any restaurants nearby? 附近有没有餐馆？- Is there Wi-Fi available in the rooms? 房间里是否有Wi-Fi？4. Room service 房间服务- Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？- How long does room service take? 房间服务需要多长时间？- I'd like to request an extra blanket. 我想要一个额外的毯子。

出国住酒店常用的英语口语

出国住酒店常用的英语口语一、预订房间（Making a Reservation）电话预订打电话给酒店时，你可以说：“Hello, I'd like to make a reservation for[number of nights] nights, starting from [check - in date]. Do you have anyavailable rooms?”（你好，我想预订一个房间，从[入住日期] 开始，住[入住晚数] 晚。

你们还有空房间吗？）如果有特殊要求，比如想要某种房型，可以接着说：“I prefer a king -sized bed room with a balcony, if possible.”（如果可能的话，我想要一个有阳台的大床房。

）询问价格可以这样说：“Could you tell me the rate for this kind of room,please?”（你能告诉我这种房间的价格吗？）网络预订相关咨询如果是在网上预订遇到问题，你可以跟酒店客服说：“I'm trying to booka room on your website, but I'm having trouble with the payment process.Can you help me?”（我正在你们的网站上预订房间，但是付款过程出现了问题。

你能帮我吗？）二、办理入住（Check - in）到达酒店并说明预订信息走到前台，你可以说：“Hi, I have a reservation under the name of [yourname]. I booked it through [booking platform or directly with the hotel].”（嗨，我有一个以[你的名字] 预订的房间。

我是通过[预订平台或者直接跟酒店] 预订的。

预定酒店英语口语对话

预定酒店英语口语对话Front Desk Agent: Good morning, [Hotel Name]. How may I assist you?Guest: Hello, I'd like to make a hotel reservation, please.Front Desk Agent: Certainly, ma'am/sir. May I have your name, please?Guest: My name is Sarah Jones.Front Desk Agent: Thank you, Ms. Jones. And when would you like to stay with us?Guest: I'd like to reserve a room for two nights, from August 15th to August 17th.Front Desk Agent: Alright, let me check availabilityfor those dates. Just a moment, please.Guest: No problem.Front Desk Agent: (After checking availability) I'm happy to inform you that we have availability for those nights. Would you like to proceed with the reservation?Guest: Yes, please.Front Desk Agent: May I have your contact information, please? I'll need your phone number and email address.Guest: Sure, my phone number is 555-123-4567 and my****************************.Front Desk Agent: Thank you. And what type of room would you prefer? We have standard rooms, deluxe rooms, and suites available.Guest: I'd like to book a standard room, please.Front Desk Agent: Perfect. And how many guests will bestaying in the room?Guest: It will just be me.Front Desk Agent: Alright, Ms. Jones. I have now made the reservation for you. You will receive a confirmation email shortly with all the details.Guest: Thank you so much.Front Desk Agent: You're very welcome. Is there anything else I can assist you with?Guest: No, that's all. Thank you again.Front Desk Agent: Have a wonderful day, Ms. Jones. We look forward to welcoming you to our hotel.Guest: Thank you, you too.Additional Notes:The guest's name, contact information, and reservation details should be accurate and complete.The front desk agent should be polite, professional, and efficient throughout the conversation.The agent should offer additional assistance if needed, such as providing directions to the hotel or recommending local attractions.The guest should be clear about their requirements and ask any necessary questions to ensure a satisfactory stay.。

英语酒店日常用语

英语酒店日常用语以下是一些在酒店日常使用的英语用语：●Check-in (办理入住):"I would like to check in.""What time is check-in?"●Check-out (办理退房):"I need to check out tomorrow morning.""What time is check-out?"●Reservation (预订):"I have a reservation under the name Smith.""Is my reservation confirmed?"●Room key (房间钥匙):"Can I have an extra room key, please?""I seem to have lost my room key."●Concierge (门房，礼宾员):"Could you please ask the concierge for directions?""The concierge recommended a good restaurant."●Room service (客房服务):"I would like to order room service for breakfast.""What is the room service menu?"●Amenities (设施):"The hotel offers various amenities, including a pool and a gym." "Are all amenities included in the room rate?"●Housekeeping (客房服务，清洁服务):"Could you send housekeeping to clean my room?""Is there a housekeeping schedule?"●Wi-Fi password (Wi-Fi密码):"What's the Wi-Fi password for the hotel?""Is Wi-Fi included in the room rate?"Late check-out (延迟退房):"I would like to request a late check-out.""Is there an additional fee for late check-out?"这些用语可帮助你在酒店日常交流中更流利地沟通。

酒店预定部日常用语

预定部日常用语1．May I have the room type, please /What kind of room would you like to reserve请问需要预订哪一类型的房间2．What kind of room do you have 请问贵酒店有什么房间类型3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。

除此之外还有总统套房。

而且我们酒店还设有不吸烟楼层及连通房。

4．How about your hotel' s location请问贵酒店位于哪里5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。

本酒店离东莞30 分钟车程，到深圳机场45 分钟，到常平火车站只需15 钟车程。

6．What's the level of your hotel 请问贵酒店是几星级的7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。

8．How about your hotel' s facilities 请问贵酒店有什么设施9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment 。

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预定部酒店英语日常用语精编版MQS system office room 【MQS16H-TTMS2A-MQSS8Q8-MQSH16898】酒店英语日常用语：预定部日常英语口语1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2．What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房，高级房，豪华房，行政房。

除此之外还有总统套房。

而且我们酒店还设有不吸烟楼层及连通房。

本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。

6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。

.本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。

10．Which dates would you like to book? When will you check in and check out?请问您需要订哪一天？什么时候入住及退房？11．How long will you stay in our hotel?请问您打算逗留多长时间？12．Does your hotel have pick-up service?请问贵酒店有接车服务吗？13．Yes, please contact the concierge for details .有的，详细内容请联系礼宾台。

14．Can I get har bour view in your hotel?我可以看到海景吗？15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.很抱歉，不可以。

但您可以看到周围美丽的泳池景。

16．What is your hotel’s website and email address?请问贵酒店的网址及邮址？17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。

18．Your reservation is temporary and it will be cancelled if you don’您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。

19．I am sorry, no elit room is available./ All rooms are unavailable.>很抱歉，提供不了雅致客房。

/所有房间都订满了。

20．Does your company have contract with our hotel?请问贵公司与我们酒店有协议吗？21．Can I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX，if you have any questions please feel free to contact us. Thank you for calling. Bye-bye!我可以再确认您的预订吗？史密夫先生，10月台20日预订壹间高级房。

我的名字XX如有任何疑问请与我们联系。

谢谢您的来电。

再见！22．Please hold on for a moment, Mr Smith.史密夫先生，麻烦请您稍等。

23．May I have your name, please?请问您贵姓？24．I am sorry I beg your pardon.不好意思，麻烦请重复一遍。

25．Would you please speak more slowly?不好意思，麻烦请说慢一点？26．I am sorry, I didn’t catch what you mean’t.不好意思，我不大懂您的意思。

27．I would like to talk to someone in charge.我想找您们的负责人。

28．He has not come back yet.他还没回来。

29．She is in a conference now.她正在开会。

30．Would you like to call back later?麻烦请您稍后再拨。

31．Thank you for waiting.让您久等了。

32．I’m not sure, sorry.不好意思，我不能确定。

33．Are you following me, Sir?请问听懂我说吗，先生？34．Could you explain that a bit more?请您解释多一点好吗35．Could you put that more simply?请您具体一点好吗？36．Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等，我们查询那段时间的房态。

37．What time do you expect to arrive , Sir?请问大概什么时候到酒店，先生？38．May I request a late check in?我想要求晚些到店入住，可以吗？39．Certainly, we’ll hold the room until you arrive.当然可以，我们将为您保留房间直到您的到来。

40．I’d like to confirm your reservation.我想确认您的预订。

41．Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等，让我查询我们的预订纪录。

42．Does it include breakfast?包括早餐吗？43．The tax and breakfast are also included.税及早餐也包括在内。

44．We have a special family package plan我们现在开始新推出一个优惠套餐。

45．We’ll have to charge you RMB100 extra for an additional bed.如需加床，我们将会收取人民币100元。

46．What time will the guest be arriving?客人大概什么到达酒店？47．Your room is confirmed for that day.那天您的房间已确定。

48．I’d like to extend it for two more nights until the 9th.我想延住多两天，直到9号。

49．We’ll extend your reservation for you.我们将会延住您的预订。

50．I’ll arrive one day early. Is that OK?我那天早点到，可以吗？51．We have changed our schedule, please amend our booking till next week.我们的行程有变动，请更改我们的预订到下星期。

52．I’d like to cancel a reservation.我想取消一个预订。

53．I’m afraid we have no record of a reservation under this name.不好意思，恐怕我们没有这个名字记录的预订。

54．Which travel agent did you go through to make this reservation.请问您是通过哪间旅行社来做这个预订的？55．Is this a new reservation or a confirmation call?请问这个电话是新的预订，还是确认预订？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。

57．Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。

58．Please feel free to contact us if we can be of further assistance.如需进一步了解，请随时与我们联系。

59．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。