酒店常用词汇
酒店常用英语词汇
Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leaveSupermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .vReception ist n. 接待员artist, scienceBellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellmanTrolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn money Medical a. 医学的、医疗的 medical serviceExtinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店常用英语词汇及语句
酒店常用英语词汇■服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card ##rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…can't put somebody through 接不通ordinary telegram 普通receiver 听筒city phone 城市telephone numberreplace the phone 挂上Line, please. 请接外线。
The line is busy(engaged) 占线。
send a telegram(cable) 发电报long distance 长途telephone directory 簿call somebody up 打给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 总局The connection is bad. 听不清。
酒店英语词汇大全
酒店员工必备英文词汇住宿篇：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱。
酒店英语词汇
酒店英语词汇Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller 酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south 公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation 服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief case 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign 请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Room and board 食宿Transport 交通运输A waste of 浪费Make a reservation 预订Facility 设施Quality of service 服务质量Take into consideration 考虑Internet access 因特网接入服务Originality 独特的，有创新的Expense account 报销单Cash advance 预支费用Itinerary 行程表exchange rate 兑换率proceed to 前往accommodation 住宿酒店英语词汇Room Reservation 客房预订Room type 客房类型Standard room 标准间Single 单人间Double 大床房Twin 双床Triple 三人间Advanced deposit 预付押金Be full up, be fully reserved 客满Cover meal 含餐Pay in advance 提前支付Extension / extend the stay 续住Vacancy 空房Rack rate 门市价/ 挂牌价breakfast coupon 早餐券Free individual tourist 散客Luggage claiming 行李寄存处Left luggage / have something deposited 寄存行李Fragile article 易碎品Baggage deposit office 存物处Claim tag 取物条Key card 出入卡Service charge 服务费Cafeteria 自助餐厅Fire-proof door 防火门Fire extinguisher 灭火器Late penalty 逾期费用Storage charge 寄存费。
酒店英语词汇大全(三)
酒店英语词汇大全(三)本文是酒店英语词汇大全的第三部分。
在国际交流、旅行等场合，掌握酒店英语词汇显得尤为重要。
以下是一些在酒店常用的英语词汇。
房间设施•Air conditioner：空调•TV：电视机•Remote control：遥控器•Bed：床•Pillow：枕头•Blanket：毛毯•Sheet：床单•Towel：毛巾•Shampoo：洗发水•Conditioner：护发素•Soap：肥皂•Toothbrush：牙刷•Toothpaste：牙膏•Hair dryer：吹风机•Closet：衣柜•Hanger：衣架餐厅用语•Menu：菜单•Appetizer：开胃菜•Soup：汤•Salad：沙拉•Main course：主菜•Seafood：海鲜•Dessert：甜点•Beverage：饮料•Wine：葡萄酒•Water：水•Ice：冰•Fork：叉子•Knife：刀•Spoon：勺子•Napkin：餐巾其他•Check-in：办理入住手续•Check-out：办理退房手续•Receptionist：接待员•Concierge：礼宾员•Room service：客房服务•Bellhop：行李员•Do not disturb：请勿打扰•Call the front desk：打电话到前台•Wi-Fi：无线网络•Elevator：电梯•Stairs：楼梯•Lobby：大厅•Swimming pool：游泳池•Gym：健身房•Sauna：桑拿房以上是一些在酒店中常用的英语词汇。
掌握这些词汇，可以更加便捷地在酒店中交流和应对各种情况。
酒店词汇酒店专用术语
标准 Standard：(1) Accommodation (住宿)：提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房)：指两间房间近连在一起。
(3) Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment（预付金/押金）：按照酒店财务规定和有关规定，前台服务员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5) Amenity（致意品）：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6) Arrival(到店)：指客人入住酒店的抵店，如： Arrvial Date。
(7) Average Room Rate（平均房价）：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8) Block (预告锁房)：指为了把某间房能够保留下来，而提前把此房间在某日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9) Cancellation (取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)Complimentary(免费)：指由总经理批准提供给某个客人的不需要收费的房间，即COMP。
(13)Confirmation (确认)：指酒店发给订房客人的一种十分详细的订房书而协议，承认客人在将来的某一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的Comfirmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价)：指与酒店有协议而提供给公司的客人的房间价格，这类价格通常为特别价，且保密。
(16)Credit Card (信用卡)：指由银行签发的一种可以作为交易的卡片，代替现金支付的凭证。
Hotel酒店英语词汇大全
Hotel酒店英语词汇大全酒店英语词汇（一）rent 租金bill 账单manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员酒店英语词汇（二）information desk 问讯处reception office接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处酒店英语词汇（三）shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖酒店英语词汇（四）broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室酒店英语词汇（五）---------------------------------------------------------精品文档sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱酒店英语词汇（六）screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子酒店英语词汇（七）quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子酒店英语词汇（八）---------------------------------------------------------精品文档bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾酒店英语词汇（九）toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计酒店英语词汇（十）balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台酒店英语词汇（十一）air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇酒店英语词汇（十二）---------------------------------------------------------精品文档---------------------------------------------------------精品 文档chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡酒店英语词汇（十三）switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫。
酒店常用英语单词
常用英语1、酒店常用词汇1、客房部housekeepingdepartment/dept.2、客房设施roomfacilities3、标准客房（单、双人房）standardroom(single,doubleroom)4、豪华单、双人客房deluxesingle/doubleroom5、商务套房businesssuite6、豪华套房deluxesuite7、总统套房presidentialsuite8、大床king-sizebed9、两张标准床twinbeds10、门door11、门把手doorhandle12、锁lock13、防盗眼/猫眼spyhole/spyeye14、衣柜wardrobe15、衣柜滑门wardrobeslidingdoor16、衣柜灯wardrobelight17、衣架hanger18、西装架suithanger19、裙架skirthanger20、裤架trousershanger21、衣镜dressingmirror22、保险箱safebox23、小冰箱/小酒吧minibar24、酒柜cocktailcabinet25、行李架baggagerack26、写字台writingtable27、梳妆台dressingtable28、抽屉drawer29、电视机TVset(TV:television)30、遥控器remotecontrol31、咖啡桌coffeetable32、椅子chair33、安乐椅easychair34、床垫mattress35、床头板headboard36、床头柜bedsidecupboard37、挂画picture38、电话telephone39、文具用品stationery40、活页夹folder/file41、圆珠笔ballpen42、铅笔pencil43、信纸writingpaper44、信封envelope45、服务指南servicedirectory46、电话索引telephonedirectory47、电视节目指南movieguide48、宾客意见书guest’sevaluation49、深圳市导游图guidemapofShenZhen50、酒店简介hotel’sbriefintroduction51、房价表roomrates/roomtariff52、客房物品配置单/赔偿价格单roomequipmentpricelist53、饮料单roomdrinklist54、记事本memo55、台灯desk/tablelamp56、床头灯bed-sidelamp57、落地灯floorlamp58、壁灯walllamp59、挂灯/吊灯pendantlamp/hangingpendant60、吸顶灯ceilingfittinglamp61、应急灯emergencylamp62、卧具Linen63、床罩bedcover(doublepeople双人，individual单人)64、枕套pillowcase65、枕头/枕芯pillow66、床垫罩单fittedsheet67、床单flatsheet68、毛毯blanket69、鸭绒被comforter70、被子quilt71、地毯carpet72、大巾/浴巾bathtowel73、中巾/毛巾towel74、细巾/手巾handtowel75、地巾/脚巾floortowel/bathmat76、浴巾架towelrack77、毛巾架towelbar78、防滑垫skidproofmat79、浴室、卫生间bathroom,toilet80、抽式面巾纸facialtissues81、浴缸bathtub82、浴帘showercurtain83、莲蓬头showerhead84、水龙头tap85、电吹风hair-dryer86、镜子mirror87、插座/多功能插座socketmulti-functionsocket88、剃须刀shaver/razor89、牙刷toothbrush90、牙膏toothpaste91、梳子comb92、香皂soap93、枧盅/肥皂碟soapdish94、洗发液shampoo95、沐浴液bathfoam96、浴帽showercap97、漱口杯garglecup98、洗脸盆washbasin99、玻璃杯glass100、杯垫coaster101、抽水马桶toilet/watercloset102、马桶水箱watertank103、厕纸toiletpaper(arollof…一卷)104、厕纸架toiletpaperholder105、卫生袋sanitarybag106、拖鞋slippers(apairof…一双)107、亮鞋擦shoeshine108、针线包sewingkit109、烟灰缸ashtray110、窗帘curtain111、滑动窗slidingwindow112、礼品袋presentbag113、洗衣袋laundrybag114、洗衣单laundrylist115、干洗及烫衣单dry-cleaningandpressinglist 116、烫衣板ironingboard117、熨斗iron/flatiron118、送餐服务roomservice119、早餐门牌doorknobmenu120、茶叶tea121、红茶blacktea122、乌龙茶oolongtea123、茉莉花茶jasminetea124、绿茶greentea125、咖啡coffee126、咖啡伴侣coffeemate127、糖sugar128、盖杯liddedcup129、袋泡茶teabag130、冷水壶coldwaterkettle/pot131、热水壶thermosbottle132、汤匙spoon133、碟子plate134、托盘tray135、饮料drink136、可口可乐coca-cola137、喜力啤酒Heneikenbeer138、百威啤酒Budweiserbeer139、清凉茶grassjellydrink140、椰子汁coconutmilk141、矿泉水mineralwater142、粒粒橙snappyorange143、红牛redbulldrink144、“请勿打扰”牌donotdisturb145、门框doorframe146、开关switch147、空调airconditioner148、温度调节器temperatureadjuster159、空调排格airconditionervent160、烟雾感应器smokesensor161、自动洒水器sprinkler162、垃圾桶wastebasket163、紧急出口emergencyexit164、服务按钮/铃bellbutton/callbutton165、赔偿compensation166、免费freeofcharge167、早餐卷breakfastvoucher168、泡茶maketea169、铺床makeabed170、中国日报ChinaDaily171、投诉complaint172、处理投诉settleacomplaint173、无烟楼层nosmokingfloor174、微笑服务smilingservice175、身份证identitycard/IDcard176、护照passport177、留言leaveamessage178、贵重物品valuables179、楼层服务台floorstation180、楼层服务员chambermaid/floorattendant181、楼层领班roomsupervisor182、电梯elevator/lift183、胶水glue184、剪刀scissors(apairof…一把)185、变压器transformer186、拉开窗帘drawthecurtains187、拉上窗帘drawbackthecurtains188、照相机camera189、叫醒服务wake-upcall/morningcall190、健身设备fitnessfacilities191、健康秤/体重计bathroomscales192、加床extrabed193、折叠床/弹簧床Foldawaybed/springbed/rollawaybed 194、标准床Standardbed二、酒店客房术语SpecialTerms1、脏房VD--------vacantdirty2、空房VAC-------vacantroom3、实房OCC-------occupiedroom4、退房C/O------checkout5、入住C/I------checkin6、待修房OOO------outoforder7、酒店占房HU-------houseuse8、重锁DL-------doublelocked9、请勿打扰DND------donotdisturb10、贵宾VIP------veryimportantperson11、外宿OOT------outoftown12、重要贵宾VVIP-----veryveryimportantperson。
实用酒店常用英语词汇大全
实用酒店常用英语词汇大全informationdesk问讯处wallplate壁上挂盘receptionoffice接待室Chinesepainting国画hotelregister旅客登记簿elevator,lift电梯registrationform登记表spring弹簧newsstand售报处desk书桌postalservice邮局服务处bookcase书橱shop小卖部bookshelf书架bar酒吧间cabinet橱柜lounge休息厅wardrobe衣柜roofgarden屋顶花园roundtable圆桌billiard-room球房writingdesk写字台dining-room,dininghall餐厅drawer抽屉cloak-room行李房/存衣处luggagerack行李架basement地下室dressermirror梳妆镜boutique精品商场built-inwardrobe,closet壁橱lobbylounge大堂吧chestofdrawers五斗橱executivelounge行政酒廊screen屏风cellar地窖hatrack帽架broomcloset杂物室rug小地毯roomnumber房间号码carpet大地毯roomkey房间钥匙floor楼层，地板suite一套房间carpentry(总称)木器singleroom单人房间bedclothes床上用品doubleroom双人房间foldingbed折叠床sitting-room,living-room起居室sofabed沙发床lock锁singlebed单人床doorknob;Doorhandle门把doublebed双人床doorknocker门环twinbeds成对床safetydoorhook安全钩cot小孩床sofa,settee长沙发campbed行军床sectionalsofa拼合沙发bedframe床架easychair安乐椅mattress床垫armchair扶手椅bedpad床软垫wickerchair藤椅cushion靠垫，垫子/床垫foldingchair叠椅mat席swivelchair转椅quilt被子rockingchair摇椅blanket毯子stool凳子sheet床单bench条凳bedspread床罩teatable;endtable茶几cottonterryblanket毛巾被teatrolley活动茶几pillow枕头nighttable/stand床头柜pillowcase枕套hanger挂钩bedding被褥toiletroll,toiletpaper卫生纸transom,transomwindow气窗perfume香水curtain窗帘toilettissue卫生纸drapes挂帘good-nighttowel晚安巾balcony阳台towelrail,towelrack毛巾架sashwindow上下开关窗towel毛巾shutters百叶窗facetowel面巾Venetianblind百叶窗帘bathtowel浴巾showercurtainandrod淋浴帘和架bathrobe浴袍lacecurtain挑花窗帘eveninggown睡袍windowsill窗台lady’ssanitary女士卫生袋rubbishbin垃极桶showercap淋浴帽waste-paperbasket废纸篓nailfile指甲挫air-conditioned有空调设备的razor剃须刀radiator暖气片comb梳子centralheating暖气bathfoam沐浴露ashtray烟灰碟cosmetics化妆品smokingset烟具detergent清洁剂match火柴clothes-line晾衣绳electricfan电扇sponge海绵chandelier,pendantlamp吊灯soap香皂swaglamp;pendantlight吊灯soapdish皂托socket;bulbholder灯口toothpaste牙膏fluorescentlamp日光灯toothpowder牙粉desklamp台灯toothbrush牙刷bedsidelamp床头灯bathroom浴室floor/standardlamp落地灯bathtub浴盆walllamp壁灯tap;faucet水龙头lampshade/smokebell灯罩/烟罩showernozzle喷头bulbholder灯头showerbath,shower淋浴bulb灯泡dressingtable梳妆台screw-typebulb罗口灯泡mirror镜子bayonet-typebulb卡口灯泡washbasin洗脸盆frostedbulb磨砂灯泡toilet,lavatory,washroom卫生间opalbulb,opaquebulb乳白灯泡watercloset,W.C.厕所；抽水马桶switch开关toiletpot;toiletbowl马桶socket插座men'sroom男盥洗室electrichumidifier湿度调节器ladies'room女盥洗室plug插头plunger橡皮塞子nightstandlamp床头柜灯dresserlamp梳妆灯toiletwatertankcover马桶水箱盖toiletboard马桶坐板toiletseat马桶盖Vase花瓶bathroomscales浴室称bathmat花洒浴室防滑垫runningwater自来水c eilinglamp天花板吊灯endtablelamp茶几灯fusewire保险丝refrigerator电冰箱temperatureadjuster气温调节制panel床头柜电钮板door-mat门前的擦鞋棕垫mosquitoincense蚊香voucher证件electrickettle电热水壶p ricelist价目表ballpen原珠笔check,cheque支票wallcovering墙纸sign(动)签字TVremovecontrol电视摇控器i nterest利息remotecontrolholder摇控架form表格Two-pinsocket两相插座reservation预订Three-pinsocket三相插座receptiondesk接待处transformer变压器tip小费showerhead淋浴喷头rotaryfloorscrubber洗地机r eservationdesk预订处luggageoffice行李房wetvacuums吸水机thermometer温度计⋯perthousand千分之⋯spare(形)多余的thermos热水瓶videocassetterecorder录像机p ostpone(动)延期cancel(动)取消electriciron电熨斗ironboard熨斗板t raveler’scheque旅行支票pay(动)付款trouserspress电热熨裤机rubberglovers防护手套f ill(动)填写administration管理、经营fireescapeplan走火图gasmask防毒面具voltage电压laundrybag洗衣袋clothbrush衣刷peg,hook衣钩hanger;clotheshanger衣架hatrack衣帽架n ote纸币registrationdesk入宿登记处lobby大厅identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费shoepolishing擦鞋服务b ill帐单shinepaper擦鞋纸changemoney换钱shoelifter/shoehorn鞋拔stain污迹underpants内裤sweater毛衣woolenfabrics毛料织品tie领带mend修补procedure手续、程序informationdesk问询处luggagelabel行李标签overbooking超额订房⋯percent百分之⋯accountingdesk帐务处cash(动)兑换stitch缝补sewingkit针线包keep(动)保留、保存manager经理escalator自动楼梯attendant服务员deskclerk值班服务员waiter（餐厅）服务员waitress（餐厅）女服务员rent租金bill账单Management经营、管理groundfloor(英)底，层，一楼firstfloor(英)二楼，(美)一楼secondfloor(英)三楼，(美)二楼reasonable(形)合理的bankdraft汇票accept(动)接受fillintheform填表marketprice市价cashier'sdesk兑换处p rocedurefee/handlingcharge手续费coin硬币check-outtime退房时间coldandhotwatertaps冷热自来水龙头Icetong冰夹Spoon咖啡匙Charger手机充电器Bedskirt床裙Umbrella雨伞Hairdryer电吹风Washingliquidbottle洗手液瓶Shoebasket鞋篓Suitshelf立式西装架Scissors剪刀Flashlight应急电筒Clock闹钟Note-paperfolder便笺夹Silkquilt云丝被Bathrobe浴泡Deskdish台盆Servicedirectory服务指南Pantshanger裤衣架Hangertypetelephone挂式电话机Teacup茶杯Bathsaltbottle浴盐瓶Watercup水杯Clothbrush衣刷Winecup酒杯Icebucket小冰桶Toothcup漱口杯Mechanismhealthscale机械健康称Glassashtray玻璃烟缸Athingsplate消耗品盒Porcelainashtray瓷质烟缸Downypillowcase羽绒枕芯Telephone电话机Telephonedirectory电话号码簿Soapdish皂碟Dependpillowcase靠枕套Cottonballbottle棉球瓶Patchboard多功能插座Coffeedish咖啡碟Clotheshanger普通衣架Eiderdown羽绒被Silkhanger绸衣架Waterkettle电热水壶Bathtub浴缸Teaplate茶盘Commode恭桶Washclothplate面巾纸盒centralair-conditioningsystem Laundrybasket送衣篓Towelbasket毛巾篓中央空调系统sprinkle-nozzle,(shower)nozzle Dependpillow靠枕芯Suithanger西装衣架喷头住宿登记常用WOED格式masterfolio旅行社代号Guarantee保证over-booking超额预订waitinglist候补名单Occupancy开房率roomrate房价Forecast预报specialrate特价Expected预计rackrate对外价Arrival到达Departure离开n etrate净价record记录Carrier交通工具methodofpayment付款方式s urcharge服务费prepaid预付status情况firm/company公司g overnmenttax政府税group团队treatment待遇roomtype房间种类a dvancedeposit押金booking订房agent代理amendment更改package小包价vacancy空房pickup接机available可售房间g uesthistory客人资料cooperate合作cancellation取消hotelrepresentative酒店代表shuttlebus穿梭巴士latecheckout延迟退房transportation运输up-selling推销高价房remar备注roomstatus房态delay延误commission佣金blacklist黑名单roomassignment房间分配registrationform登记表roominglist分房名单no-smokingfloor非吸烟楼层safetydepositbox保险箱adjoiningroom相邻房nightaudit夜核connectingroom连通房skipper逃帐者extrabed加床rollawaybed折叠床l ow/should/peakseason淡/平/旺季postcard明信片voucher入住凭据stayover续住s ight-seeing观光citytour市内游discount折扣nationality国籍o bjectofstay停留事由zipcode邮编permanentaddress永久地址creditcard信用卡s ouvenir纪念品minimumcharge最低消费signature签名valid有效的r atesheets/tariff价目表highrisk欠帐多的客人houseuse内部使用dayuse半天租房C OMP(complimentary)免费Servicepassport公务护照contractrate合同价Identificationcard身份证P.I.A.(payincash)已预付Authorization预授权Businesstravel公务旅行Privatetravel私人旅行V 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suitbag衣服袋shoulderbag背囊(旅行背袋)personalarticles自用物品CAUTION小心contraband违禁物品HANDLEWITHCARE小心轻放unaccompaniedluggage不随行物品GLASS(WITHCARE)小心玻璃NOBUMPING;NOSHOOT切勿投掷LIQUID液体物品NONOTDROP切勿坠落INFLAMMABLEERISHABLE易燃物品NONOTCRUSH切勿压挤CORROSIVES易腐物品USENOHOOKS勿用手钩EXPLOSIVES爆炸物品FRAGILE易碎物品strapalreadybroken（束）带已断POISON毒品ropealreadybroken绳已断KEEPDRY勿受潮KEEPUPRIGHT勿倒置DON’TTURNUPSIDEDOWN切勿倒倾breaktopieces敲碎crush压碎smash击碎breakage破损物alreadybaled已打包ordinarymail平信expresstelegram加快电报specialdispatch专电registeredfee挂号邮资postcard明信片alreadystrapped已捆扎accompaniedluggage;personalluggage随身行李registeredluggage;transportedluggage托运行李预订机、车票days班期expresstrain快车slowtrain慢车compartment包房diningcar餐车passengertrain客车luggagevan行李车regulartrain普通列车hardseat(berth)硬座（卧）softseat(berth)软座（卧）sleeper;Sleepingcar卧车delaybytwohours晚点二小时porterage搬运费departurecity出发城市arrivalcity到达城市classofservice等级BW(biweekly)隔周飞行Dep(departure)起飞Arr(arrival)到达FLT/N(flightnumber)航班号nightservice夜航singleticket单程票returnticket来回票domesticfare国内票价internationalfare国际票价ticketvalidity客票有效期childrenfare儿童票价cancellationfee取消费excessbaggage超重行李airportfee机场费no-showcharge误机费air-line航空公司numberofstopover中途经停站数freebaggageallowance免费行李non-stopflight中途不着陆飞行norefundwillbegranted不予退款throughexpress(train)直达列车specialexpress(train)特快列车freightcar,goodswagon货车厢berthmiddle\lower)卧铺（上、中、下）occupyingaseparateseat单独占一座位reconfirmationofreservation定座再确认musttravelinthecompanyofanadultpassenger需有成人陪伴同行civilaviationadministrationofchina(CAAC)中国民用航空局总机（OPERATO）Rextensionnumber分机号holdtheline勿挂线telephone电话areacode区号countrycode国家代码collectcall对方付款putthrough转电话localcall/citycall市话hangup挂线longdistancecall长途电话wakeupcall/morningcall叫醒服务telephonedirectory电话簿can'thearsomebody听不见can'tgetthrough打不通inlandtelegram国内电报centralexchange电话总局switchboard交换台Theconnectionisbad.听不清operator电话员ordinarytelegram普通电话housephone内部电话receiver听筒specialline专线telephonenumber电话号码dialanumber拨号码replacethephone挂上电话holdtheline别挂电话Line,please.请接外线can'tputsomebodythrough接不通Thelineisbusy(engaged)占线callsomebodyup打电话给某人IDD(internationaldirectdialing)国际直拔DDD(domesticdirectdialing)国内直拔operator/switchboard/p.b.x.(privatebranchexchange)总机节日Valentine’sday情人节Nationalday国庆节Newyear’sday元旦Thanksgivingday感恩节Springfestival春节Christmaseve平安夜Thelanternfestival元宵节Christmas圣诞节Easter复活节Labour’sday劳动节Mid-noonday中秋节Aprilfool’sday愚人节水果strawberry草莓lotusroots莲藕g 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酒店常用英语词汇
酒店常用英语词汇Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间 a room facing south 公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation 服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李 a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division 销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean空的干净房/可卖房02.VD V acant Dirty空的脏房03.OC Occupied Clean住客干净房04.OD Occupied Dirty住客脏房05.PMU Please Make Up即扫06.DND Do Not Disturb请勿打搅07.OS Out Of Service维修房〔小〕08.OOO Out Of Order维修房〔大〕09.ECO Expectative Check Out预退房10.D/L Double lock双锁房11.S/O Sleep Out外睡房12.R/S Refuse Service拒绝效劳13.LSG Long Staying Guest长住客14.VIP V ery Important Person重要客人〔贵宾〕15.N/B No Baggage无行李16.L/B Light Baggage少行李17.C/O Check Out离店结帐18.C/I Check In入住登记19.D/U Day Use小时房20.H/U House Use自用房21.T/D T urn Down Service夜床效劳22.R/G Repeated Guest回头客23.L/F Lost and Found客人遗留物品24.MOD Manager on Duty值班经理25.SK Standard King标准单人间26.ST Standard Twin标准双人间27.DS Deluxe Suite豪华套房28.BS Business Suite商务套房29.CR Connecting Room公寓套房30.P A Public Area公共区域31.EK Executive King行政单人间32.ET Executive Twin行政双人间33.ES Executive Suite行政套房部门DEP ARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEP ARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEP ARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES&MARKETING DEP ARTMENT S&M 前厅部FRONT OFFICE DEP ARTMENT F.O(F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD&BEVERAGE DEP ARTMENT F&B中餐厅CHINESE REST AURANT CHN REST西餐厅WEST REST AURANT WEST REST日本餐厅JAP ANESE REST AURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RMSVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERT AINMENT DEP ARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEAL TH CENTRE美容美发中心BEAUTY&BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEP ARTMENT ENG 保安部SECURITY DEP ARTMENT SEC 人力资源部HUMAN&RESOURCES DEP ARTMENT HR培训部TRAINING DEP ARTMENT员工饭堂ST AFF CANTEEN员工宿舍ST AFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMA TION INFM订房部RESERV A TION RESV总机房OPERA TOR/TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSIST ANT MANAGER AM车队TRANSPORT A TION TRA账务处CASHIER、ACCOUNTING DESK大堂LOBBY楼层FLOOR/ F后勤办公室BACK OFFICE员工通道ST AFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSIST ANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRET ARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT本钱会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES&MARKETING DOS市场及销售副总监ASSIST ANT DIRECTOR OF SALES&MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理ASSIST ANT MANAGER AM接待员RECEPTIONIST/RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY/BELL MAN门童DOORMAN接线生OPERA TOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSIST ANT HOUSEKEEPER AH楼层效劳员ROOM A TTENDANT A TT餐饮总监DIRECTOR OF FOOD&BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN&RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPT AIN CAP秘书SECRET ARY文员CLERK效劳员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD 值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C/I退房CHECK - OUT C/O预订BOOKING、RESERV A TION BKG预期抵店ARRIV AL、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEP ARTURE、DUTE OUT DEPT确认CONFIRMA TION CONFIRM再次确认RE–CONFIRM RE-CFRM取消CANCELLA TION CANCELL订金DEPOSIT价格RA TE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT、GUEST散客W ALK IN W/I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST 商务合同CORPORA TE CONTRACT长住客LONG ST A Y GUEST L/S GST贵宾VERY IMPORT ANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMP ANY COM付帐(动)P A Y付帐(名)P A YMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP 资料INFORMA TION INFM 电话TELEPHONE TEL传真F ACSIMILE F AX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机)COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BA TTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内CITY CALL分机EXTENSION EXTN效劳台COUNTER唤醒效劳W AKE UP CALL叫早效劳MORNING CALL请勿打搅DO NOT DISTURB DND 天气WEA THER出租车T AXI面包车VEHICLE中巴COACH报纸NEW S P APER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERA TOR客房保险箱MINI SAFE/PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEA TING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKF AST B’F AST 美式早餐AMERICAN BREAKF AST ABF 欧陆式早餐CONTINENT AL BREAKF AST CBF 东方式早餐ORIENT AL BREAKF AST OBF 午餐LUNCH LNH 晚餐DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE P A YMENT礼仪AMENITY住房平均价格AVERAGE ROOM RA TE A.R.R 收款的指令BILLING INSTRUCTION取消CANCELLA TION不收费房COMPLIMENT ARY COMP 连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT参加JOIN-IN超过退房时间LA TE CHECK-OUT记事本LOG BOOK净价NET RA TE坏房OUT OF ORDER O.O.O 包价P ACKAGE长包房PERMANENT ROOM门市价RACK RA TE登记REGISTER登记卡REGISTRA TION CARD转房ROOM CHANGE房价ROOM RA TE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORT ANT PERSON V.I.P营业利润奉献Contribution to T rading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevP AR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction T racking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理T otal Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS (标准经营程序)Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate)KNR当地"公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent T raveler FIT综合经营方案Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。
酒店词汇
酒店英语词汇Tourist guide 导游sauce cook 调味汁厨师restaurant manger 饭店经理rooms division manger 房务部经理second chef副厨师长second waiter副领班Trainee manger见习经理receptionist接待员bar operative酒吧服务员Hotel accountant 酒店会计chief accountant；financial controller酒店主管会计；财务总监Housekeeping manager客房部经理chamber maid客房女服务员Executive housekeeper；head housekeeper客房部主管doorman （门房）门童Headwaiter；captain领班floor attendant 楼层服务员travel agent 旅游中介Pantry man配餐员front desk manager 前台经理front supervisor前台领班Front office manager 前厅经理assistant front office manager前厅副理Cleaner清洁工food checker食品检验员vegetable cook蔬菜厨师Materials manager 物料经理western-style restaurant manager 西餐部经理Executive assistant manager 行政副经理assistant banquet manager 宴会部副经理Banquet manager宴会部经理night manager 夜班经理hotel greeter 迎宾员Reservation manager预订部经理Chinese-style restaurant manager中餐部经理Resident manager 驻店经理front clerk；reception clerk总台接待员酒店岗位客房预定room reservation 客满fully booked 房间种类types of rooms双人房double room 标准间standard room 双人床twin room高级房superior room 豪华房deluxe room 普通套房junior room高级套房senior suite 总统套房president suite 朝南房间a room facing south没有按预定抵店no show 确认信letter of confirmation 服务费service charge额外费用extra charge 全价full price 折扣价discounted price标准价rack price 优惠价special price 免费complimentary rate推迟postpone 空房vacancy /vacant room 取消cancel/cancellation更改change 预定book/reserve 自动门automatic door 背包shoulder bag一件行李a piece of baggage/luggage 纸箱cardboard box 手提箱briefcase汽车行李箱luggage trunk 送行李send up 填写fill out 名牌name tag夜床服务turn-down service 打扫房间make up 稍稍整理tidy up洗衣项目laundry items 加快服务express service 核对check 包间private room 菜单menu 套餐set menu 定满了fully booked 租rent 计划表schedule 推荐recommend酒店内设施Adapter连接器brief case公文包out of order坏了coupon奖券Food mall食品街ancient culture street古文化街fire sprinkler灭火喷淋Coat hanger大衣架pillow枕头heating control加热控制ice tongs 冰夹Chair椅子bedside table床头桌ceiling light顶灯luggage stand行李架Swimming bag游泳袋power socket电源插座note pad记事薄Shoe basket鞋篮ice bucket冰桶security latch安全门Dry cleaning docket干洗单breakfast menu 早餐菜单light switch灯开关Air condition vent空调排风口pillow case枕套coffee table咖啡桌Wall paper壁纸hair dryer吹风机standing lamp地灯valet stand衣服架switch开关desk chair（与桌子配套的）椅子Laundry docket洗衣单chest of drawers 带抽屉的柜厨sheer curtains纱窗帘Desk lamp台灯television cabinet电视柜single bed 单人床double bed双人床Wastebasket字纸篓tea trolley活动茶几night table床头柜first floor（英）二楼Folding screen屏风hanger挂钩plug插头wall plate壁上挂盘Chinese painting国画elevator，lift电梯drawer抽屉second floor三楼（英），二楼（美）Spring弹簧cushion靠垫，垫子socket插座，插口sitting room起居室V oltage电压floor楼层，地板carpentry木器（总称）tea table茶几Bedclothes床上用品quilt被子mattress床垫thermos热水瓶Transformer变压器酒店部门电脑部门E.D.P 市场营销部sale&marketing division 销售部sales department 公关部public relation department 预订部reservation department客务部room division 前厅部front office department 管家部housekeeping department 餐饮部food&beverage department 康乐部recreation and entertainment department工程部engineering department 保安部security department行政部rear-service department 商场部shopping arcadeForbidden city故宫high-speed wireless internet高速无线上网F&B餐饮Expatriates /expats外籍人士mansion/service-apartment酒店式公寓English tea英式下午茶GTS中国旅行社prepaid cell预付型手机Toiletries洗漱用品morning call唤醒服务。
酒店英语词汇大全
酒店英语词汇大全酒店英语是旅游业和酒店管理中必须掌握的一项技能，无论是酒店工作人员还是游客，都需要掌握一些基本的酒店英语词汇。
下面是一些酒店英语词汇的例子。
房间•Room（房间）•Suite（套房）•Single room（单人房间）•Double room（双人房间）•Twin room（双床房间）•Queen-size bed（大床）•King-size bed（特大床）•Extra bed（加床）•Pillow（枕头）•Bedding（床上用品）•Wardrobe（衣柜）•Hanger（衣架）•Desk（写字台）•Chair（椅子）•Lamp（台灯）•Telephone（电话）•Television（电视机）•Remote control（遥控器）•Air conditioning（空调）酒店服务•Reception（前台）•Receptionist（前台服务员）•Lobby（大厅）•Concierge（门房）•Housekeeping（客房服务）•Room service（客房送餐服务）•Bellboy（行李员）•Porter（门童）•Doorman（门卫）•Reservation（预订）•Check-in（入住）•Check-out（退房）•Key card（房卡）•Safe（保险箱）•Elevator（电梯）酒店设施•Restaurant（餐厅）•Bar（酒吧）•Swimming pool（游泳池）•Fitness center（健身房）•Massage（按摩）•Spa（水疗）•Sauna（桑拿）•Hot tub（热水浴缸）•Business center（商务中心）•Conference room（会议室）管理•Manager（经理）•Staff（工作人员）•Employee（员工）•Shift（班次）•Schedule（日程）•Training（培训）•Evaluation（评估）•Complaint（投诉）•Solution（解决方案）•Policy（政策）常用表达•Can I help you?（您需要帮忙吗？）•What’s your room number?（您的房间号码是多少？）•What’s the Wi-Fi password?（Wi-Fi密码是什么？）•Could you bring some extra towels?（请帮忙送些毛巾好吗？）•Is there a wake-up call service?（酒店有叫醒服务吗？）•I want to check out.（我要退房。
酒店行业中常用的专业英语词汇
酒店行业中常用的专业英语词汇I. 客房和设施A. 房间类型1. 标准间1)Standard Room - 标准间2)Single Room - 单人间3)Double Room - 双人间4)Twin Room - 双床间5)Queen Room - 大床间（通常指一张较大的床）6)King Room - 大床间（通常指一张特大号床）7)Room Amenities - 房间设施8)Bedding - 床上用品9)Ensuite Bathroom - 套间浴室10)Air Conditioning - 空调11)Heating - 暖气12)Television - 电视13)Mini Fridge - 小冰箱14)Desk - 书桌15)Chair - 椅子16)Wardrobe - 衣柜17)Luggage Rack - 行李架18)Room Service - 客房服务19)Housekeeping - 客房服务20)Wi-Fi Access - Wi-Fi接入2. 豪华间1)Luxury Room - 豪华间2)Deluxe Room - 豪华间3)Premium Room - 高级豪华间4)Executive Room - 行政豪华间5)Superior Room - 高级豪华间6)Luxury Suite - 豪华套房7)Executive Suite - 行政套房8)Presidential Suite - 总统套房9)Penthouse Suite - 阁楼套房10)Royal Suite - 皇家套房11)Grand Suite - 大套房12)Exclusive Suite - 独享套房13)Signature Suite - 特色套房14)Opulent Room - 奢华间15)Premier Room - 高级豪华间16)Luxury Room Amenities - 豪华间设施17)Luxury Room Features - 豪华间特色18)Luxury Room Decor - 豪华间装饰19)Luxury Room Service - 豪华间服务20)Luxury Room Experience - 豪华间体验3. 套房1)Suite - 套房2)Luxury Suite - 豪华套房3)Executive Suite - 行政套房4)Presidential Suite - 总统套房5)Penthouse Suite - 阁楼套房6)Royal Suite - 皇家套房7)Grand Suite - 大套房8)Junior Suite - 小型套房9)Family Suite - 家庭套房10)Duplex Suite - 复式套房11)Adjoining Suite - 相邻套房12)Connecting Suite - 连通套房13)Corner Suite - 角落套房14)Honeymoon Suite - 蜜月套房15)Signature Suite - 特色套房16)VIP Suite - VIP套房17)Exclusive Suite - 独享套房18)Spa Suite - 水疗套房19)Hospitality Suite - 欢迎套房20)Accessible Suite - 无障碍套房3. 单人间1)Single Room - 单人间2)Standard Single Room - 标准单人间3)Deluxe Single Room - 豪华单人间4)Superior Single Room - 高级单人间5)Executive Single Room - 行政单人间6)Premium Single Room - 高级单人间7)Single Occupancy - 单人入住8)Single Bed - 单人床9)Single Use - 单人使用10)Single Rate - 单人价11)Single Supplement - 单人附加费12)Single Room Reservation - 单人间预订13)Single Room Availability - 单人间可用性14)Single Room Request - 单人间要求15)Single Room Booking - 单人间预订16)Single Room Discount - 单人间折扣18)Single Room Configuration - 单人间布局19)Single Room Occupancy Rate - 单人间入住率20)Single Room Policy - 单人间政策4. 双人间1)Double Room - 双人间2)Twin Room - 双床间3)Queen Room - 大床间（通常指一张较大的床）4)King Room - 大床间（通常指一张特大号床）5)Standard Double Room - 标准双人间6)Deluxe Double Room - 豪华双人间7)Superior Double Room - 高级双人间8)Executive Double Room - 行政双人间9)Premium Double Room - 高级双人间10)Double Occupancy - 双人入住11)Double Bed - 双人床12)Double Use - 双人使用13)Double Rate - 双人价14)Double Supplement - 双人附加费15)Double Room Reservation - 双人间预订16)Double Room Availability - 双人间可用性18)Double Room Booking - 双人间预订19)Double Room Discount - 双人间折扣20)Double Room Amenities - 双人间设施B. 房间设施1. 床铺1)Bed - 床2)Single Bed - 单人床3)Double Bed - 双人床4)Twin Beds - 双床5)Queen Bed - 大床（通常指一张较大的床）6)King Bed - 大床（通常指一张特大号床）7)Bunk Bed - 双层床8)Trundle Bed - 拉床9)Murphy Bed - 墙床（可折叠收起的床）10)Sofa Bed - 沙发床11)Day Bed - 单人沙发床12)Futon Bed - 布团床（日式折叠床）13)Canopy Bed - 帷幔床14)Four-Poster Bed - 四柱床15)Platform Bed - 平台床16)Sleigh Bed - 雪橇床17)Adjustable Bed - 可调节床18)Hospital Bed - 医院床19)Cot - 小床（婴儿床）20)Air Mattress - 充气床垫2. 浴室1)Bathroom - 浴室2)Ensuite Bathroom - 套间浴室（即客房内部的私人浴室）3)Shower - 淋浴4)Bathtub - 浴缸5)Toilet - 厕所6)Sink - 洗手盆7)Mirror - 镜子8)Towel - 毛巾9)Toiletries - 洗浴用品10)Shampoo - 洗发水11)Conditioner - 护发素12)Body Wash - 沐浴露13)Soap - 香皂14)Toilet Paper - 厕纸15)Hair Dryer - 吹风机16)Bathrobe - 浴袍17)Slippers - 拖鞋18)Scale - 体重秤19)Bidet - 洗净器20)Towel Rack - 毛巾架3. 电视和娱乐设施1)Television (TV) - 电视2)Flat-Screen TV - 平板电视3)Smart TV - 智能电视4)Cable TV - 有线电视5)Satellite TV - 卫星电视6)Streaming Services - 流媒体服务7)Blu-ray Player - 蓝光播放机8)Gaming Console - 游戏机9)Video Games - 电子游戏10)Game Controller - 游戏手柄11)Board Games - 桌游12)Card Games - 纸牌游戏13)Books - 书籍14)Magazines - 杂志15)Music Player - 音乐播放器1)Air Conditioning (AC) - 空调2)Central Air Conditioning - 中央空调3)Room Air Conditioner - 房间空调4)HVAC System - 暖通空调系统5)Thermostat - 恒温器6)Cooling System - 冷却系统7)Heating, Ventilation, and Air Conditioning (HVAC) - 供暖、通风和空调系统8)Air Handler - 空气处理器9)Condenser Unit - 冷凝器单元10)Evaporator Coil - 蒸发器盘管11)Compressor - 压缩机12)Refrigerant - 制冷剂13)Ductwork - 风管系统14)Air Filter - 空气过滤器15)Ventilation Fan - 通风扇16)Air Duct - 风道17)Cooling Tower - 冷却塔18)Heat Pump - 热泵19)Chiller - 冷水机组20)Air Quality Control - 空气质量控制1)Heating - 暖气2)Central Heating - 中央供暖3)Room Heater - 房间加热器4)Radiator - 散热器5)Boiler - 锅炉6)Heat Pump - 热泵7)Baseboard Heater - 地板加热器8)Electric Heater - 电暖器9)Thermostat - 恒温器10)Heat Exchanger - 热交换器11)Furnace - 熔炉12)Hydronic Heating - 水暖供暖13)Underfloor Heating - 地暖14)Heat Vent - 暖气通风口15)Ductwork - 供暖管道16)Hot Water Radiator - 热水散热器17)Central Boiler System - 中央锅炉系统18)Gas Heater - 燃气加热器19)Heat Control System - 供暖控制系统20)Heat Recovery Ventilation (HRV) - 热回收通风C. 酒店设施1. 大堂1)Lobby - 大堂2)Reception Area - 接待区3)Front Desk - 前台4)Concierge Desk - 礼宾台5)Bell Desk - 行李服务台6)Check-in Counter - 办理入住手续柜台7)Check-out Counter - 办理退房手续柜台8)Guest Services - 客户服务9)Information Desk - 信息咨询台10)Waiting Area - 候客区11)Seating Area - 座位区12)Lobby Lounge - 大堂休息区13)Business Center - 商务中心14)Wi-Fi Zone - Wi-Fi 区域15)Meeting Point - 集合点16)Concierge Services - 礼宾服务17)Valet Service - 代客泊车服务18)Porter - 行李员19)Hotel Lobby Bar - 酒店大堂酒吧20)Decor - 装饰风格2. 接待处1)Front Desk - 前台2)Reception Desk - 接待处3)Check-in Counter - 办理入住手续柜台4)Check-out Counter - 办理退房手续柜台5)Guest Services Desk - 客户服务柜台6)Concierge Desk - 礼宾台7)Information Desk - 信息咨询台8)Reservation Desk - 预订台9)Guest Relations Desk - 客户关系柜台10)Key Card Issuance - 发卡处11)Bell Desk - 行李服务台12)Valet Desk - 代客泊车服务台13)Lost and Found - 失物招领处14)Business Center - 商务中心15)Tour Desk - 旅游咨询处16)Currency Exchange - 货币兑换处17)Complaints Desk - 投诉处18)Feedback Counter - 反馈柜台19)VIP Check-in Counter - VIP办理入住手续柜台20)Express Check-out - 快速退房服务3. 餐厅1)Restaurant - 餐厅2)Fine Dining Restaurant - 高级餐厅3)Casual Dining Restaurant - 休闲餐厅4)Buffet - 自助餐5)Café - 咖啡厅6)Bar - 酒吧7)Lounge - 休息厅8)Dining Area - 就餐区9)Private Dining Room - 私人包厢10)Outdoor Dining - 户外用餐11)Kitchen - 厨房12)Chef - 厨师13)Sous Chef - 副厨师14)Cook - 烹饪员15)Waiter/Waitress - 服务员16)Host/Hostess - 主持人/女主持人17)Menu - 菜单18)Wine List - 酒单19)Table Setting - 桌面布置1)Bar - 酒吧2)Lounge Bar - 休息厅酒吧3)Cocktail Bar - 鸡尾酒吧4)Pub - 酒吧5)Sports Bar - 运动酒吧6)Wine Bar - 葡萄酒吧7)Beer Bar - 啤酒吧8)Pool Bar - 游泳池酒吧9)Rooftop Bar - 屋顶酒吧10)Whiskey Bar - 威士忌酒吧11)Champagne Bar - 香槟酒吧12)Bar Counter - 酒吧柜台13)Bartender - 调酒师14)Barback - 酒吧助理15)Bar Stool - 酒吧高脚凳16)Bar Menu - 酒吧菜单17)Happy Hour - 欢乐时光18)Last Call - 最后呼叫19)Drink Specials - 特色饮品20)Bar Tab - 酒吧账单1)Swimming Pool - 游泳池2)Outdoor Pool - 室外游泳池3)Indoor Pool - 室内游泳池4)Lap Pool - 游泳池5)Kiddie Pool - 儿童游泳池6)Hot Tub/ Jacuzzi - 按摩浴缸/水疗浴缸7)Poolside - 游泳池旁8)Pool Deck - 游泳池平台9)Pool Bar - 游泳池酒吧10)Pool Towel - 游泳池毛巾11)Poolside Lounge Chairs - 游泳池边的躺椅12)Pool Maintenance - 游泳池维护13)Pool Rules - 游泳池规定14)Pool Lifeguard - 游泳池救生员15)Pool Temperature - 游泳池水温16)Pool Depth - 游泳池深度17)Pool Float - 游泳池浮板18)Pool Fence - 游泳池围栏19)Pool Pump - 游泳池水泵20)Poolside Service - 游泳池边的服务6. 健身房1)Fitness Center/Gym - 健身中心/健身房2)Gym Equipment - 健身器材3)Treadmill - 跑步机4)Elliptical Trainer - 椭圆机5)Stationary Bike - 动感单车6)Weightlifting Area - 举重区7)Free Weights - 自由重量器械8)Resistance Machines - 阻力器械9)Exercise Mat - 运动垫10)Stretching Area - 拉伸区11)Fitness Class - 健身课程12)Personal Trainer - 私人教练13)Fitness Assessment - 健身评估14)Locker Room - 更衣室15)Shower Facilities - 淋浴设施16)Towel Service - 毛巾服务17)Hydration Station - 补水站18)Fitness Schedule - 健身课程表19)Fitness Membership - 健身会员资格20)Fitness Center Policies - 健身中心规定1)Conference Room - 会议室2)Meeting Room - 会议室3)Boardroom - 董事会议室4)Function Room - 多功能厅5)Seminar Room - 研讨会室6)Training Room - 培训室7)Auditorium - 礼堂8)Banquet Hall - 宴会厅9)Exhibition Hall - 展览厅10)Breakout Room - 分组会议室11)Conference Facilities - 会议设施12)Audio-Visual Equipment - 音视频设备13)Projector - 投影仪14)Screen - 屏幕15)Microphone - 麦克风16)Podium - 讲台17)Whiteboard/Flipchart - 白板/翻页板18)Conference Call - 电话会议19)Catering Service - 餐饮服务20)Meeting Planner/Coordinator - 会议策划/协调人1)Banquet Hall - 宴会厅2)Ballroom - 舞厅3)Function Hall - 多功能厅4)Event Hall - 活动厅5)Reception Hall - 接待厅6)Dining Hall - 餐厅7)Grand Hall - 大厅8)Social Hall - 社交厅9)Wedding Venue - 婚礼场地10)Gala Venue - 庆典场地11)Conference Hall - 会议厅12)Exhibition Hall - 展览厅13)Meeting Space - 会议空间14)Party Room - 派对厅15)Cocktail Lounge - 鸡尾酒休息室16)Function Room - 功能室17)VIP Lounge - 贵宾休息室18)Venue Rental - 场地租赁19)Hall Decoration - 大厅装饰20)Catering Service - 餐饮服务II. 酒店服务A. 预订和登记入住1. 预订房间1)Room Reservation - 房间预订2)Booking - 预订3)Reservation Confirmation - 预订确认4)Check-in - 入住5)Check-out - 退房6)Room Type - 房间类型7)Room Category - 房间类别8)Room Rate - 房价9)Room Availability - 房间可用性10)Room Inventory - 房间库存11)Occupancy - 入住率12)No-show - 未到13)Cancellation Policy - 取消政策14)Early Check-in - 提前入住15)Late Check-out - 延迟退房16)Reservation System - 预订系统17)Booking Engine - 预订引擎18)Booking Confirmation Number - 预订确认号19)Group Booking - 团体预订20)Waitlist - 候补名单2. 入住登记1)Check-in - 入住2)Guest Registration - 客人登记3)Guest Check-in - 客人入住登记4)Registration Card/ Form - 登记卡/表格5)Identification - 身份证明6)Passport - 护照7)Driver's License - 驾驶证8)ID Card - 身份证9)Room Assignment - 房间分配10)Key Card/Room Key - 门卡/房间钥匙11)Welcome Package - 欢迎礼包12)Check-in Time - 入住时间13)Late Arrival - 晚到14)Early Arrival - 早到15)Express Check-in - 快速入住16)Front Desk - 前台17)Concierge Desk - 礼宾台18)Bellboy/Porter - 行李员/门童19)Room Inspection - 房间检查20)Check-in Procedure - 入住流程3. 结账1)Check-out - 退房2)Billing - 结账3)Payment - 付款4)Invoice - 发票5)Final Bill - 最终账单6)Settlement - 结算7)Payment Method - 付款方式8)Credit Card - 信用卡9)Debit Card - 借记卡10)Cash Payment - 现金支付11)Room Charge - 房费12)Additional Charges - 附加费用13)Incidental Charges - 杂费14)Mini Bar Charges - 迷你吧费用15)Telephone Charges - 电话费用16)Internet Charges - 上网费用17)Discounts - 折扣18)Receipt - 收据19)Refund - 退款20)Payment Confirmation - 付款确认B. 客房服务1. 房间清洁1)Housekeeping - 客房服务2)Room Cleaning - 房间清洁3)Housekeeper - 客房服务员4)Housekeeping Supervisor - 客房服务主管5)Cleaning Schedule - 清洁计划6)Cleaning Checklist - 清洁检查表7)Housekeeping Staff - 客房服务人员8)Turn Down Service - 整理服务9)Bed Making - 整理床铺10)Vacuuming - 吸尘11)Dusting - 擦拭灰尘12)Mopping - 拖地13)Trash Removal - 垃圾清理14)Linen Change - 更换床上用品15)Towel Replacement - 更换毛巾16)Toiletry Restocking - 补充洗漱用品17)Room Inspection - 房间检查18)Deep Cleaning - 深度清洁19)Sanitization - 消毒20)Cleaning Supplies - 清洁用品2. 补给品1)Amenities - 便利设施2)Toiletries - 洗漱用品3)Guest Supplies - 客房用品4)Complimentary Items - 免费用品5)Hotel Amenities - 酒店设施6)In-room Amenities - 客房设施7)Shampoo - 洗发水8)Conditioner - 护发素9)Body Wash - 沐浴露10)Soap - 香皂11)Lotion - 乳液12)Toothpaste - 牙膏13)Toothbrush - 牙刷14)Shower Cap - 浴帽15)Razor - 剃须刀16)Shaving Cream - 剃须膏17)Hairdryer - 吹风机18)Coffee/Tea Supplies - 咖啡/茶供应品19)Bottled Water - 瓶装水20)Snack Basket - 小吃篮3. 服务员1)Waiter/Waitress - 服务员2)Server - (美式英语) 服务员3)Host/Hostess - 主人/女主人4)Bartender - 调酒师5)Barista - 咖啡师6)Concierge - 礼宾员7)Bellhop/Porter - 行李员/门童8)Room Attendant - 房间服务员9)Housekeeper - 客房服务员10)Housekeeping Supervisor - 客房服务主管11)Housekeeping Manager - 客房服务经理12)Front Desk Clerk/Agent - 前台接待员/代理13)Receptionist - 接待员14)Doorman - 门童15)Valet - 代客泊车员16)Porter - 行李员17)Room Service Attendant - 客房服务员18)Sommelier - 品酒师19)Catering Staff - 餐饮服务人员C. 餐饮服务1. 早餐1)Breakfast - 早餐2)Buffet Breakfast - 自助早餐3)Continental Breakfast - 欧式早餐4)Full English Breakfast - 英式丰盛早餐5)American Breakfast - 美式早餐6)Brunch - 早午餐7)Breakfast Menu - 早餐菜单8)Breakfast Bar - 早餐吧台9)Breakfast Service - 早餐服务10)Breakfast Buffet Spread - 早餐自助餐11)Breakfast Selection - 早餐选择12)Continental Buffet - 欧式自助餐13)Hot Breakfast Items - 热食早餐项目14)Cold Breakfast Items - 冷食早餐项目15)Healthy Breakfast Options - 健康早餐选择16)Grab-and-Go Breakfast - 随取随走早餐17)Breakfast Hours - 早餐时间18)Breakfast Attendant - 早餐服务员19)Breakfast Specials - 早餐特色菜20)Breakfast Package - 早餐套餐2. 午餐1)Lunch - 午餐2)Lunch Menu - 午餐菜单3)Lunch Specials - 午餐特色菜4)Business Lunch - 商务午餐5)Set Lunch - 套餐午餐6)Buffet Lunch - 自助午餐7)Express Lunch - 快捷午餐8)Working Lunch - 工作午餐9)Lunch Hour - 午餐时间10)Lunch Break - 午餐休息时间11)Lunch Service - 午餐服务12)Lunch Reservation - 午餐预订13)Lunch Meeting - 午餐会议14)Takeout Lunch - 外卖午餐15)Lunch Buffet Spread - 午餐自助餐16)Healthy Lunch Options - 健康午餐选择17)Chef's Special Lunch - 主厨特色午餐18)Daily Lunch Special - 每日午餐特价菜19)Lunch Combo - 午餐套餐3. 晚餐1)Dinner - 晚餐2)Dinner Menu - 晚餐菜单3)Dinner Specials - 晚餐特色菜4)À la carte Dinner - 单点晚餐5)Fine Dining - 高档餐饮6)Gourmet Dinner - 美味晚餐7)Formal Dinner - 正式晚餐8)Casual Dinner - 休闲晚餐9)Dinner Service - 晚餐服务10)Dinner Reservation - 晚餐预订11)Dinner Buffet - 晚餐自助餐12)Chef's Dinner Special - 主厨晚餐特色菜13)Candlelit Dinner - 烛光晚餐14)Family Dinner - 家庭晚餐15)Private Dinner - 私人晚餐16)Themed Dinner - 主题晚餐17)Three-course Dinner - 三道菜晚餐18)Dinner Entertainment - 晚餐娱乐节目4. 自助餐1)Buffet - 自助餐2)Buffet Spread - 自助餐品种3)Buffet Table - 自助餐桌4)Buffet Service - 自助餐服务5)Buffet Area - 自助餐区域6)Buffet Counter - 自助餐柜台7)Buffet Menu - 自助餐菜单8)Buffet Breakfast - 自助早餐9)Buffet Lunch - 自助午餐10)Buffet Dinner - 自助晚餐11)Buffet Catering - 自助餐餐饮服务12)Buffet Selection - 自助餐选择13)Buffet Setup - 自助餐布置14)Buffet Attendant - 自助餐服务员15)Buffet Price - 自助餐价格16)Buffet Style - 自助餐风格17)Buffet Spread Layout - 自助餐摆放布局18)Buffet Station - 自助餐工作台19)Buffet Hours - 自助餐时间5. 客房送餐服务1)Room Service - 客房送餐服务2)In-Room Dining - 房内用餐服务3)Dining in the Room - 房内就餐4)Room Service Menu - 客房送餐菜单5)Room Service Hours - 客房送餐时间6)Room Service Charge - 客房送餐费用7)Room Service Order - 客房送餐订单8)Room Service Attendant - 客房送餐服务员9)Room Service Tray - 客房送餐托盘10)Room Service Etiquette - 客房送餐礼仪11)Room Service Breakfast - 客房送餐早餐12)Room Service Lunch - 客房送餐午餐13)Room Service Dinner - 客房送餐晚餐14)Late Night Room Service - 夜间客房送餐服务15)Special Requests for Room Service - 客房送餐特殊要求16)Room Service Wait Time - 客房送餐等待时间17)Room Service Tip - 客房送餐小费18)Room Service Delivery - 客房送餐送达19)Room Service Beverage - 客房送餐饮品20)Room Service Amenities - 客房送餐设施。
酒店常用英语词汇
饭店英语基本词汇management 经营、管理rack rate 市价package rate包价group rate 团队价cashier's desk 兑换处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字form 表格reservation 预订reception desk 接待处house use 酒店使用executive floor 行政楼层tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大堂luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 账单change money 换钱procedure 手续、程序up grade 升级information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表■ 电话服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话Wake-up call service 叫醒服务Switchboard 总机Area code 区号Extention 分机receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。
酒店英语词汇大全
酒店英语词汇大全information desk 问讯处wall plate 壁上挂盘reception office 接待室Chinese painting 国画hotel register 旅客登记簿elevator, lift 电梯registration form 登记表spring 弹簧newsstand 售报处desk 书桌postal service 邮局服务处bookcase 书橱shop 小卖部bookshelf 书架bar 酒吧间cabinet 橱柜lounge 休息厅wardrobe 衣柜roof garden 屋顶花园round table 圆桌billiard-room 球房writing desk 写字台dining-room, dining hall 餐厅drawer 抽屉cloak-room 行李房 / 存衣处luggage rack 行李架basement 地下室dresser mirror 梳妆镜boutique 精品商场built-in wardrobe, closet 壁橱lobby lounge 大堂吧chest of drawers 五斗橱executive lounge 行政酒廊screen 屏风cellar 地窖hat rack 帽架broom closet 杂物室rug 小地毯room number 房间号码carpet 大地毯room key 房间钥匙floor 楼层，地板suite 一套房间carpentry ( 总称) 木器single room 单人房间bedclothes 床上用品double room 双人房间folding bed 折叠床sitting-room, living-room 起居室sofa bed 沙发床lock 锁single bed 单人床door knob; Door handle 门把double bed 双人床door knocker 门环twin beds 成对床safety door hook 安全钩cot 小孩床sofa, settee 长沙发camp bed 行军床sectional sofa 拼合沙发bed frame 床架easy chair 安乐椅mattress 床垫armchair 扶手椅bed pad 床软垫wicker chair 藤椅cushion 靠垫，垫子 / 床垫folding chair 叠椅mat 席swivel chair 转椅quilt 被子rocking chair 摇椅blanket 毯子stool 凳子sheet 床单bench 条凳bedspread 床罩tea table; end table 茶几cotton terry blanket 毛巾被tea trolley 活动茶几pillow 枕头night table/stand 床头柜pillowcase 枕套hanger 挂钩bedding 被褥toilet roll, toiletpaper 卫生纸transom, transom window 气窗perfume 香水curtain 窗帘toilet tissue 卫生纸drapes 挂帘good-night towel 晚安巾balcony 阳台towel rail, towel rack 毛巾架sash window 上下开关窗towel 毛巾shutters 百叶窗face towel 面巾Venetian blind 百叶窗帘bath towel 浴巾shower curtain and rod 淋浴帘和架bathrobe 浴袍lace curtain 挑花窗帘evening gown 睡袍windowsill 窗台lady ’s sanitary 女士卫生袋rubbish bin 垃极桶shower cap 淋浴帽waste-paper basket 废纸篓nail file 指甲挫air-conditioned 有空调设备的razor 剃须刀radiator 暖气片comb 梳子central heating 暖气bath foam 沐浴露ashtray 烟灰碟cosmetics 化妆品smoking set 烟具detergent 清洁剂match 火柴clothes-line 晾衣绳electric fan 电扇sponge 海绵chandelier, pendant lamp 吊灯soap 香皂swag lamp; pendant light 吊灯soap dish 皂托socket; bulb holder 灯口tooth paste 牙膏fluorescent lamp 日光灯tooth powder 牙粉desk lamp 台灯tooth brush 牙刷bedside lamp 床头灯bathroom 浴室floor/standard lamp 落地灯bath tub 浴盆wall lamp 壁灯tap; faucet 水龙头lampshade/smokebell 灯罩shower nozzle 喷头bulb holder 灯头shower bath, shower 淋浴bulb 灯泡dressingtable 梳妆台screw-type bulb 罗口灯泡mirror 镜子bayonet-type bulb 卡口灯泡washbasin 洗脸盆frosted bulb 磨砂灯泡toilet, lavatory, washroom 卫生间opal bulb, opaque bulb 乳白灯泡water closet, W.C. 厕所；抽水马桶switch 开关toilet pot; toilet bowl 马桶socket 插座men's room 男盥洗室electric humidifier 湿度调节器ladies' room 女盥洗室plug 插头plunger 橡皮塞子night stand lamp 床头柜灯toilet water tank cover 马桶水箱盖dresser lamp 梳妆灯toilet board 马桶坐板ceiling lamp 天花板吊灯end table lamp 茶几灯toilet seat 马桶盖fuse wire 保险丝Vase 花瓶refrigerator 电冰箱bathroom scales 浴室称temperature adjuster 气温调节制bath mat 花洒浴室防滑垫panel 床头柜电钮板running water 自来水door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间coldand hot watertaps voucher 证件price list 价目表check, cheque 支票sign ( 动) 签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房⋯per thousand 千分之⋯spare ( 形) 多余的postpone ( 动) 延期cancel ( 动) 取消traveler ’s cheque 旅行支票pay ( 动) 付款fill ( 动) 填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identificationcard 身份证rate of exchange 兑换率conversion rate 换算率charge ( 动) 收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房⋯per cent 百分之⋯accounting desk 帐务处cash ( 动) 兑换keep ( 动) 保留、保存escalator 自动楼梯ground floor ( 英) 底，层，一楼first floor( 英) 二楼， ( 美) 一楼second floor (英) 三楼， ( 美) 二楼reasonable ( 形) 合理的bank draft 汇票accept ( 动) 接受fill in theform 填表procedure fee/ handling charge 手续费冷热自来水龙头Ice tong冰夹Spoon咖啡匙Bed skirt床裙Hair dryer电吹风Shoe basket鞋篓Scissors剪刀Clock闹钟Silk quilt云丝被Desk dish台盆Pants hanger裤衣架Tea cup茶杯Water cup水杯Wine cup酒杯Tooth cup漱口杯Glass ashtray玻璃烟缸Porcelain ashtray瓷质烟缸Telephone电话机Soap dish皂碟Cotton ball bottle棉球瓶Coffee dish咖啡碟Eiderdown羽绒被Water kettle电热水壶Tea plate茶盘Washcloth plate面巾纸盒Laundry basket送衣篓Towel basket毛巾篓Depend pillow靠枕芯Suit hanger西装衣架住宿登记常用master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理package 小包价pick up 接机available 可售房间cancellation 取消Charger手机充电器Umbrella雨伞Washing liquid bottle洗手液瓶Suit shelf立式西装架Flashlight应急电筒Note-paper folder便笺夹Bath robe浴泡Service directory服务指南Hanger type telephone 挂式电话机Bath salt bottle浴盐瓶Cloth brush衣刷Ice bucket小冰桶Mechanism health scale机械健康称A things plate消耗品盒Downy pillow case羽绒枕芯Telephone directory电话号码簿Depend pillow case靠枕套Patch board多功能插座Clothes hanger普通衣架Silk hanger绸衣架Bathtub浴缸Commode恭桶centralair-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改vacancy 空房guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士late check out 延迟退房transportation 运输up-selling 推销高价房remar 备注room status 房态delay 延误commission 佣金black list 黑名单room assignment 房间分配registration form 登记表rooming list 分房名单no-smoking floor 非吸烟楼层safety deposit box 保险箱adjoining room 相邻房night audit 夜核connecting room 连通房skipper 逃帐者extra bed 加床low/should/peak season 淡/ 平/ 旺季rollaway bed 折叠床post card 明信片voucher 入住凭据sight-seeing 观光stay over 续住city tour 市内游discount 折扣object of stay 停留事由nationality 国籍zip code 邮编permanent address 永久地址souvenir 纪念品credit card 信用卡minimum charge 最低消费signature 签名rate sheets/tariff 价目表valid 有效的high risk 欠帐多的客人house use 内部使用COMP(complimentary) 免费day use 半天租房Service passport 公务护照contract rate 合同价P.I.A.(pay in cash) 已预付Identification card 身份证Authorization 预授权Business travel 公务旅行Visa 签证Privatetravel 私人旅行Exit visa 出境签证Transit visa 过境签证Health certificate 健康证书Residence visa 居留签证On duty 值班Travel permit 旅行证Off duty 下班Entry visa 入境签证 C.I.A.(cash in advance) 预付Yellow book 黄皮书Embassy 大使馆Quarantine 检疫Consulate 领事馆A.S.A.P. （as soon as possible ）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸stationery 文具用品thermo-paper 热敏纸letter paper 信笺envelope 信封note book 记事本paper clip 曲别针safety-pin 安全别针printing/printer 打印 / 打印机telecommunication 电信hard disk 硬盘scotch tape 透明胶secretarial service 秘书服务translation 翻译slide 幻灯片overhead projector 投影仪internet 互联网website 网站remotion memorizer 移动存储器room reservation forecastroom reservation report行李部常用词汇bell service 行李房luggage store-room 行李寄存处label ; tab 行李标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎accompanied luggage; personal luggage registered luggage; transported luggage memo pad 便条薄log book 交班薄duplioating machine 复印机photocopying 影印机soft disk 软盘business/visit card 名片stapler 钉书机conference room 会议室brochure/booklet 小册子equipment rental 设备出租binding 装订newspaper rod 报纸夹daily sales report 营业日报表rate of room occupancy 住房率订房预测（分析）订房报告表trunk dock 行李装卸处baggage cart 行李车hotel sticker 酒店标签hand bag; grip sack 手提包package 包裹small trunk 小箱子carton 纸盒cardboard box 硬纸盒 ( 箱) shoulder bag 背囊 ( 旅行背袋 ) CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片随身行李托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regulartrain 普通列车hard seat(berth) 硬座（卧）soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航singleticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢 b erth middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration ofchina(CAAC) 中国民用航空局总机（ OPERATOR）extension number 分机号hold the line 勿挂线telephone 电话area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报central exchange 电话总局switchboard 交换台The connection is bad. 听不清operator 电话员ordinary telegram 普通电话house phone 内部电话receiver 听筒special line 专线telephone number 电话号码dial a number 拨号码replace the phone 挂上电话hold the line 别挂电话Line, please. 请接外线can't put somebody through 接不通The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine ’s day 情人节National day 国庆节New year ’s day 元旦Thanksgiving day 感恩节Spring festival 春节Christmas eve 平安夜The lantern festival 元宵节Christmas 圣诞节Easter 复活节Labour ’s day 劳动节Mid-noonday 中秋节April fool ’s day 愚人节水果strawberry 草莓guava 番石榴lotus roots 莲藕longan 龙眼apple 苹果pomelo 柚mango 芒果watermelon 西瓜plum 梅子honey-melon 蜜瓜grapefruit 西柚date 枣子papaya 木瓜pineapple 菠萝cherry 樱桃banana 香蕉pear 梨lyche 荔枝grape 葡萄coconut 椰子peach 桃子部门General Manager ’s Office 总经理办公室director of executiveoffice 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台executive chef 行政总厨Training D. 培训部head chef 厨师长(F/B) Food and Beverage D. 餐饮部cook 炉灶厨师(HSKP)Housekeeping 客房部butcher 切配厨师Purchasing D. 采购部cold kitchen cook 冷盘配菜员Recreation D. 康乐部chef 西餐厨师(ENG) Engineering D. 工程部bartender 酒吧调酒师(SEC)Security D. 保安部baker 面包房操作工Human Resources D. 人力资源部pastry cook 点心工Public Relations D. 公关部steward 餐具管事Sales D. 销售部dishwasher 洗碟工Shopping Arcade 商场grill chef 厨房烧烤工Financial D. 财务部food hygiene 食品检验员Staff Canteen 员工食堂senior supervisor 资深主管Laundry Dep. 洗衣房floor butler 客房楼面值班员general manager 总经理recreation center 康乐中心executive office 行政办gymnasium attendant 康乐服务员executive secretary 行政办秘书sauna attendant 桑拿服务员mail clerk 收发员swimming pool attendant 游泳池服务员bell captain 行李主管beautician 美容员chief operator 电话总机主管barber/hair dresser 理发员information clerk 问讯masseur masseuse 按摩员restaurant supervisor 餐厅主管presser 熨烫工hostess 餐厅应接员washer 洗涤工restaurant captain 餐厅开单员delivery boy/mail 客衣收发员kitchen waiter 传菜员sales clerk 销售员financial controller 财务经理staff canteen supervisor 员工食堂主管chief accountant 财务主管chief security officer 保卫部经理accounting clerk 总帐报表员security office 保卫员payable/receivable clerk 往来结算员director of fire center 消防中心主任property control 财产核算员fireman 消防员cost control 工资核算员guard 门卫purchasing manager 采购经理patroller 巡逻员food storeroom supervisor 食品采保主管chief engineer 工程部经理food buyer 食品采购员mechanician 机修工food receiver 食品验收员air-conditioning man 空调工fresh food store-man 海鲜保管员lift man 电梯工dry food store-man 食品干货保管员boilerman 锅炉工payroll master 劳资员key keeper 钥匙工personnel assistant 人事员plumber 水电维修工trainer 培训员carpetman 地毯墙纸工季节、月份、星期Spring 春天February 二月Summer 夏天March 三月Autuner 秋天April 四月Winter 冬天May 五月Monday 星期一June 六月Tuesday 星期二July 七月Wednesday 星期三August 八月Thursday 星期四September 九月Friday 星期五October 十月Saturday 星期六November 十一月Sunday 星期天December 十二月January 一月常见病症flu(influenza) 流行感冒intra-muscular injection 肌肉注射a shot of 打一针sulfadiaine 消炎片a touch of flu 有些染上流行感冒mercurochrome 红药水absorbent cotton 药棉patent medicine pills 成药丸acupuncture 针灸retch 恶心alcohol 酒精twinge 阵痛anaesthetic 麻醉剂allergic 医] 过敏的 , 患过敏症的Appendicitis 阑尾炎abscess 脓肿blood transfusion 输血ache 酸痛bowel movements（stool ）大便asphyxiated 窒息complications 并发症body temperature 体温constipation 便秘choking 憋气corpuscle （red/whit ）血球cold fits 阵冷diarrhoea 泻肚convulsions 痉挛digestive system 消化系统dizzy, vertigo 眩晕disinfectant 消毒剂dull pain 隐痛glucose 葡萄糖fever 发热inoculation 预防注射hacking cough 不断干咳intravenous injection 静脉注射hawking 咳痰hunger 缺氧loss of appetite 食欲不振inertia 无力obstruction 阻塞itching 痒paralysis 麻痹inflammation 充血running nose 流鼻涕sharp pain 剧痛stomach trouble 胃病shock 休克eczema 湿疹sore 一碰就痛dermatosis 皮肤病stomach-ache 胃痛arthralgia 关节痛suffocation 堵闷back achedislocation 腰疼twitching 发炎fracture 骨折anemia 贫血disintegration of bones 骨裂cardiogram 心电图arthritis 关节炎cerebral commotion 脑震荡alcoholism 酒精中毒cramps 抽筋food poisoning 食物中毒vomit 呕吐contraceptive 避孕药alergosis 过敏症heart-stroke 中暑doctor ’s order 医嘱anti-epidemic clinic 防疫站dose 用量denta hospital 牙科医院infectious 传染性Hospital of Chinese medicine 中医医院unire 小便Infectious disease hospital 传染病院nausea 恶心Institute of oncology 肿瘤研究院unconscious 不省人事maternitas 产科医院artery 动脉special hospital 专科医院asthma 哮喘tuberculosis hospital 结核医院bronchitis 支气管炎in-patient department 住院部insomnia 失眠isolation ward 隔离病房pink eye 红眼，火眼lying-in room 产房long-sightedness 远视observation ward 观察病房short-sightedness 近视Chinese academy of medical science squint 斜视中国医学科学院中国小吃英文表达中式早點Braised pork rice 卤肉饭Clay oven rolls 烧饼Fried rice with egg 蛋炒饭Fried bread stick 油条Sweet potato congee 地瓜粥Fried leek dumplings 韭菜盒面类Boiled dumplings 水饺Wonton & noodles 馄饨面Steamed dumplings 蒸饺Sliced noodles 刀削面Steamed buns 馒头Spicy hot noodles 麻辣面Steamed sandwich 割包Sesame paste noodles 麻酱面Rice and vegetable roll 饭团Duck with noodles 鴨肉面Egg cakes 蛋饼Eel noodles 鱔魚面preserved egg 皮蛋Seafood noodles 乌龙面Salted duck egg 咸鸭蛋Oyster thin noodles 牡蛎细面Soybean milk 豆浆Flat noodles 板条饭类Rice noodles 米粉Rice porridge 稀饭Fried rice noodles 炒米粉Plain white rice 白饭Green bean noodle 冬粉Glutinous oil rice 油饭汤类Glutinous rice 糯米饭Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Plum juice 酸梅汁Egg & vegetable soup 蛋花汤Star fruit juice 杨桃汁Clams soup 蛤蜊汤Herb juice 青草茶Oyster soup 牡蛎汤点心Seaweed soup 紫菜汤Oyster omelet 牡蛎煎Sweet & sour soup 酸辣汤Stinky tofu (Smelly tofu) 臭豆腐Wonton soup 馄饨汤Oily bean curd 油豆腐Pork intestine soup 猪肠汤Spicy hot bean curd 麻辣豆腐Pork thick soup 肉羹汤Prawn cracker 虾片鱿鱼汤Squid soup Shrimp balls 虾球Squid thick soup 花枝羹Spring rolls 春卷甜点Chicken rolls 蛋卷Vegetarian gelatin 爱玉Salty rice pudding 碗糕Tomatoes on sticks 糖葫芦Rice tube pudding 筒仔米糕Longevity Peaches 长寿桃Red bean cake 红豆糕Glutinous rice sesame balls 芝麻球Bean paste cake 绿豆糕Hemp flowers 麻花Glutinous rice cakes 糯米糕Horse hooves 双胞胎Fried white radish patty 萝卜糕冰类Taro cake 芋头糕Mein mein ice 绵绵冰Taiwanese Meatballs 肉圆Oatmeal ice 麦角冰Pyramid dumplings 水晶饺Sweet potato ice 地瓜冰Rice-meat dumplings 肉丸Red bean with milk ice 紅豆牛奶冰Dried tofu 豆干Eight treasures ice 八宝冰其他Tofu pudding 豆花Angelica duck 当归鸭果汁Betel nut 槟榔Sugar cane juice 甘蔗汁Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下P．P．C．（ pour prender conge）辞行H．M．（ his majesty ）陛下P．R．（ pour remercier）谨谢H．R．H．（ his royal highness）殿下Begum 贵夫人（印巴称呼）P．C．（ pour condolence）吊唁BO⋯波（对高级军官尊称）P．F．（ pour feliciter ）谨贺P．P．（ pour presenter）谨介绍H．I ．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s ’il vous plait）候复ASAP（as soon as possible ）尽快FYI（for your information ）谨此通知IRC（internet relay chat ）网上聊天R AND R（ rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人 .His Excellency 阁下 ( 对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的SamdechThakinTheir Majesties King XX and the Queen Tu。
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服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消trxdyeller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店服务常用英语口语1. Good morning/evening. Reservation. May I help you?早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗？2. What can I do for you?我能为您帮什么忙吗？3. Hold on line, please. Could you please hold on?请稍等（电话中）请稍等，好吗？4. Could you wait a minute, please?请稍等，好吗？5. Are you with a company?您是公司预订吗？6. May I know you departure date?请问您的离店日期是哪天？7. How long will you stay with us?请问您住几天？8. How many people are there in your party?您们一共几个人？9. That will be four nights.四个晚上。
10. May I know the arrival date, please?请问哪天入住？11. Is it just for tonight?请问只住今天一晚吗？12. When do you check in?请问您什么时候入住？13. Would you like a single room or a double room? 请问你想订单人间还是双人间？14. What kind of room would you like/prefer?请问您喜欢什么样的房间？15. Would you please tell me your full name, please? 请问您的全名是？16. And your address, please?请问您的地址？17. May I know you telephone number, Mr Smith?史密斯先生，请问您的电话号码是？May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式？18. We have a single available for those dates.我们还有一些单人间可以接受预订在那个时间段。
19. It’s all right for the next week.下个星期没有问题。
20. We do have a vacancy for those dates.那段时间我们可以接受预订21. Yes, you can have a room on Saturday.是的，星期六您可以订到房间。
22. I’m afraid we won’t be able to guarantee you a room after the 16th. We usually have high occupancies in the peak seasons.恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。
23. I’m sorry, but we’re fully booked for single rooms. Would you like to have a double one?很抱歉我们的单人间已经订满了，给您订双人间怎么样？24. I’m sorry, but the hotel is full on that date.很抱歉，那天我们酒店的客房已经住满了。
25. I’m sorry, we don’t have any room available for that week. 很抱歉，我们那周的预订已经全满了。
酒店英语口语中常见词汇有:replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线send a telegram(cable) 发电报long distance 长途电话elephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is bad. 听不清express telegram 加快电报special dispatch 专电registered fee 挂号邮资酒店工作实用英语句子介绍一、1) Good morning. This is Room reservation. May I help you?早上好，客房预订处，我能为您做什么？2)What kind of room would you like to reserve?您想订哪种类型的房间?3)A single room or a double room?要单人间还是双人房间？4) For which dates do you want to book the rooms?您想订哪几天的房间呢？5) What time will you be arriving?您将在何时到达？6) May I know your name?您能告诉我您的名字吗？7)How long will you be staying?您将要住多久？8)I’d like to confirm your reservation.我要确认一下您的预订。
9) I’ll check the room availability.我查查客房预订情况。
10) You should pay a deposit of US$1000 beforehand.您应预期付1000美元的定金。
11)There is a 10 per cent discount.10%的折扣。
12)What kind of room would you be prefer?您要什么样的房间？13) Have you got a booking?您预订了吗？14)A single room or a double room?要单人间还是双人房间？15) We’ll extend your reservation for you.我们将会按您的要求作相应的更改。
16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17) Please don’t leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!请走好！19) We wish you a pleasant journey.祝您旅途愉快！20) Have a nice trip!一路平安！21) All the best!万事如意。
22) Take care!多保重！23) Good luck!祝您好运！24) Thank you (very much)谢谢您（非常感谢）。
25) Thanks a lot.多谢。
26) Thank you for coming.谢谢您的光临。
27) Thank you for staying in our hotel.感谢您在我们饭店下榻。
28) I’m very grateful to you.非常感谢您。
29) It’s very kind of you.谢谢，您真客气。
30) You are (most) welcome.不用谢，不用客气。
31) Not at all.不用谢。
32) Don’t mention it.不用谢。
33) My pleasure.(or with pleasure)很高兴能为您服务。
34) Glad to be of service.很高兴为您服务。
35) At your service.乐意为您效劳。
36) I’m sorry.很抱歉。
37) Excuse me.对不起。
38) I’m terribly sorry. It’s my fault.非常抱歉，那是我的过错。
39) I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
40) Sorry to have kept you waiting.对不起，让您久等了。
41) Sorry to interrupt you.对不起，打扰了。
42) That’s all right.这没什么。
43) It doesn’t matter.没关系。
44) Never mind.不要紧，没关系。
45) Let’s forget it.算了吧！46) What can I do for you?我能为您干点什么？47) Can I help you?48) 我能为您干点什么？49) Is there anything I can do for you?有什么能为您效劳的吗？50) Just a moment, please.请稍等一下。