餐饮服务英语对话
合集下载
相关主题
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
demands for the table or the private room. The time of arrival. Under whose name the reservation
is made. The contact telephone number or the room number. 就餐人数;客人需订餐厅大堂的餐台还是包间；对餐台还是包间的要求；到达时间；以谁的 名字订餐；联系或房号。
我想预定今晚的座位。 W: Certaintly, sir. For how many people, Please?
好的，请问共有几位？ C: Six.
六位。 W: At what time can we expect you?
请问几点光临？ C: Oh, at 7:00 tonight.
噢，今晚七点。 W: Would you like a table in the main restaurant or in a private room,sir?
Βιβλιοθήκη Baidu
W=Waiter 服务生 C: Hello. Is this Lianhua Rustaurant?
你好，是莲花酒家吗？ W: Yes. May I help you?
是的，需要我效劳吗？ C: Yes, I’d like to reserve a table for tonight, please.
*3. Confirm. 确认。
*4. Express your expectation to the guests. 表达对客人的期盼。
用餐预订行业实用句 *1. 查看座位
Just a moment, please. I’ll check the availability for you.
请稍等，我来为您查查是否有空位。 *2. 座位已满 I’m afraid we’re fully booked for that time. 恐怕那个时间餐位已经订满了。 *3. 变更时间 Is it possible for you to change the time? 您是否可以换个时间呢？ *4. 座位选择 Would you like a table in the hall or in a private room? 您是喜欢大厅的餐台还是包间呢？ *5 预订押金 A deposit of $30 is required to secure your booking. 为了确保您的预订，您需要交 30 美元的押金。 *6. 桌位要求 And can I stand a chance of getting a table by the window? 您可以为我留一靠窗的桌位吗？ *7. 询问要求 And special requirement? 有什么特别要求吗？ *8. 营业时间 I’m sorry, we’re not open on Saturdays. 对不起，我们周六不营业。 *9. 预订已满 I’m afraid that table is reserved for 8 p.m. 恐怕那桌晚上 8 点已经预订了。 1.1 ⑴Table Reservation 餐桌预订 实用对话（Practical Dialogues） Mr. Smith wants to have the dinner with his friends tonight. So he called the Lianhua Rustaurant to order. He wanted to reserve a table. Wang Bin, the reservation clerk answered him. C=Caller 打询问的客人
先生，请问您想订大厅还是包房呢？ C: The main restaurant will be fine.
大厅的席位就可以了。 W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please?
Model 1:Table Reservation 用餐预订服务 技能要点
*1. When the guests ask you to reserve for him ,you must pay mor attention to ask him to the table
or private room. 当客人要求你为他订餐时，要注意询问他是要订餐台还是要包间。
首先请尝试完成学习情境 1：餐饮服务。为了方便你掌握本学习情境容，我们又将本学 习情境分为六个子学习情境及其具体的任务：
Model 1: Table Reservation 用餐预订服务 Model 2: Receiving the Guest in the Restaurant 接待客人用餐 Model 3: Taking orders 点菜 Model 4 Serving Dishes 上菜 Model 5 Serving at the Coffee Bar 咖啡吧服务 Model 6 Pay the bill 付账
好的，今晚七点钟，六个人的餐桌。可以告诉我您的和吗？ C: Sure. It’s John Smith and my number is 5959 7900.
当然可以。我叫约翰.史密斯，是 5959 7900. W: Thank you very much, Mr. Smith. My name is Wang Bin and we look forword to seeing you.
*2. Ask the guest about the information of the table reservation: 从客人那里获得下列用餐信息：
The number of the persons. Atable in the lobby or a private room is needed by the guests. The
is made. The contact telephone number or the room number. 就餐人数;客人需订餐厅大堂的餐台还是包间；对餐台还是包间的要求；到达时间；以谁的 名字订餐；联系或房号。
我想预定今晚的座位。 W: Certaintly, sir. For how many people, Please?
好的，请问共有几位？ C: Six.
六位。 W: At what time can we expect you?
请问几点光临？ C: Oh, at 7:00 tonight.
噢，今晚七点。 W: Would you like a table in the main restaurant or in a private room,sir?
Βιβλιοθήκη Baidu
W=Waiter 服务生 C: Hello. Is this Lianhua Rustaurant?
你好，是莲花酒家吗？ W: Yes. May I help you?
是的，需要我效劳吗？ C: Yes, I’d like to reserve a table for tonight, please.
*3. Confirm. 确认。
*4. Express your expectation to the guests. 表达对客人的期盼。
用餐预订行业实用句 *1. 查看座位
Just a moment, please. I’ll check the availability for you.
请稍等，我来为您查查是否有空位。 *2. 座位已满 I’m afraid we’re fully booked for that time. 恐怕那个时间餐位已经订满了。 *3. 变更时间 Is it possible for you to change the time? 您是否可以换个时间呢？ *4. 座位选择 Would you like a table in the hall or in a private room? 您是喜欢大厅的餐台还是包间呢？ *5 预订押金 A deposit of $30 is required to secure your booking. 为了确保您的预订，您需要交 30 美元的押金。 *6. 桌位要求 And can I stand a chance of getting a table by the window? 您可以为我留一靠窗的桌位吗？ *7. 询问要求 And special requirement? 有什么特别要求吗？ *8. 营业时间 I’m sorry, we’re not open on Saturdays. 对不起，我们周六不营业。 *9. 预订已满 I’m afraid that table is reserved for 8 p.m. 恐怕那桌晚上 8 点已经预订了。 1.1 ⑴Table Reservation 餐桌预订 实用对话（Practical Dialogues） Mr. Smith wants to have the dinner with his friends tonight. So he called the Lianhua Rustaurant to order. He wanted to reserve a table. Wang Bin, the reservation clerk answered him. C=Caller 打询问的客人
先生，请问您想订大厅还是包房呢？ C: The main restaurant will be fine.
大厅的席位就可以了。 W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please?
Model 1:Table Reservation 用餐预订服务 技能要点
*1. When the guests ask you to reserve for him ,you must pay mor attention to ask him to the table
or private room. 当客人要求你为他订餐时，要注意询问他是要订餐台还是要包间。
首先请尝试完成学习情境 1：餐饮服务。为了方便你掌握本学习情境容，我们又将本学 习情境分为六个子学习情境及其具体的任务：
Model 1: Table Reservation 用餐预订服务 Model 2: Receiving the Guest in the Restaurant 接待客人用餐 Model 3: Taking orders 点菜 Model 4 Serving Dishes 上菜 Model 5 Serving at the Coffee Bar 咖啡吧服务 Model 6 Pay the bill 付账
好的，今晚七点钟，六个人的餐桌。可以告诉我您的和吗？ C: Sure. It’s John Smith and my number is 5959 7900.
当然可以。我叫约翰.史密斯，是 5959 7900. W: Thank you very much, Mr. Smith. My name is Wang Bin and we look forword to seeing you.
*2. Ask the guest about the information of the table reservation: 从客人那里获得下列用餐信息：
The number of the persons. Atable in the lobby or a private room is needed by the guests. The