回复询盘模板_百度文库(精)
回复询盘基本用语
在回复买家询盘时,一般可以分为四个步骤:跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例:1、当买家光顾你店铺, 询问产品信息时:重点:跟买家初次打招呼,要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚,范例参考:Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3、交易进行中,通知买家去参看物流情况时,可参考:The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.4、当完成交易,您表示感谢,并希望他下次能够再次回头时,可参考:Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.5、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。
怎样回复第一次客人的询盘
如何回复买家的第一次询盘一:针对所有产品询价的邮件回复,交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice tocontact withyou.We are very pleased to receive your below email, thanks for yourinteresting and kind attention. XXX international group was establishedin 2001, but with ten years of valuable experience in the rubbermainly engaged in manufacturing various rubber products, motors andaccessories. Pls visit our website: to check moreand detailed items.Enclosed pls find our products poster and specifications for your reference.We are the real munufacturer of auto accessories in China, we also acceptOEM/ODEM order and package.If you have any interesting on our products, pls feel free to let me know, we will provide you the best priceand service.Best regards,XiaoA二:针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We are very pleased to receive your below enquiry about Rearview Mirror, thanks for yourinterest andkind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell productwhich has perfect design andtwo colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our bestquote anddetailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We arelookingforward y our soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it'svery nice to contact with you. We are very pleased to receive your belowemail, thanks for your interest and kind attention. XXX is theprofessional manufacturer of security system products in China,specializes in the development and promotion of Mini-Camera program invarious appearances such as MP3, Lighter, Digital Watch,Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Plsvisit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD playerDetachable FaceTouchScreen/BLUETOOTHRDS/Ipod control/USB/SDcar DVD/ car video/7"Model number TD717Title: 7 inch car DVD player T ouch Screen double din detachable face/touchscreen/BLUETOOTH/TV/USB/SD/RDS/FM/AM/Ipod control car DVD/car Video/ in dash car DVDMain Function: Touchscreen/bluetooth/TV/SD/USB/RDS/FM/AM/Ipodcontrol/detachable face panelGeneral information:Screen Type sharp TFT touchscreen removable/detachable face panel/ face offScreen size 7 inchAspect Ratio 16:9 or 4:3TV system PAL/ NTSC/AUTOResolution 480(H)x3(RGB) x234(V) pixelsPower DC 10.8V-15.8Vworkingtemperature 0-60 °CLoad dependence 4 ohmweight 3.0kgDimensions 178(W) x 169(L) x100(H)mmAudioInformation:Power output 4 x50W Max. outputlevel 2Vrms(+_3dB) FM frequency 87.5-108MHzAM frequency 522-1611KHz Videoinformation:Video System PAL/ NTSCDefinition >500lines Signal noiseratio > 90dB Vidio outputlevel 1.0Vp-p75 OHM3D displayer YESLanguages( OSD) English, French, German, Spanish, Portuguese, Japanese, Chinese Languages( Subtitle) English, French, German, Spanish, Portuguese, Japanese, Chinese and Latin Format compatible DVD/DVD-R/DVD-RW/CD/VCD/MP3/CD/CD-R/CD-RW/MPEG4/SVCD/Xvid/Jpegs/DivxAdditional information:Bluetooth A2DP ,touchscreen keypad, volume control, dail and answer callIpod support ipod and screen controlGPS Optional, can built-inPayment Information:Payment method paypal, T/T or L/CMOQ: 1Dropship AvailableWarranty 1 YearLead time Sample available any time, bulk orders T.B.CShipping Method TNT/Fedex/DHL/UPS or Shipping companyIf you have any interest, pls feel free to let me know. We are looking forward to hearingfrom you soon.Best regards,XiaoA三:针对OEM/ODM 产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We are very pleased to receive your below enquiry about xxx, thanks for your kind attention.However, we are sorry to tell you that we have no the same Gps DVD model you sent to me,butwe've promoted our new model #XY-070 DVD which is our hot sell product with perfect design and verygood quality. Enclosed pls find our best quote and detailed specification(products catalogue),you canfind more products from it. But if you insist on your own model, we canstill open the new tooling for you, as we have strong R&D capability andaccept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We arelookingforward y our soonest feedback.Best regards,XiaoA四.:针对非我司产品的询价的邮件回复参考模板 - A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We received your below enquiry about Waterproofing material, but can you advise what's theproductsexactly? Are they car cover or waterproof? And can you send us some productsphotos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We received your below enquiry. However, we are not the watch factory, we are theprofessionalmanufacturer of security system products in China, specializes in thedevelopment and promotion of Mini-DV program in various appearances suchas MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Minipen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to checkmore anddetailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五:打样规则:Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your businesswithour perfect service and good quality products. Thanks for your interest in our Car DVD.However, in orderto control our factory cost, we've set the sample policy long time for each customer:Sample(1-5PCS)should be charged 130% of the unit price, but the sample fee could berefunded after placing new order(qty reaches 500Pcs, MOQ: 50Pcs). So if youwould like the sample for testing or show, we will sendyou after you paid the sample fee total, but donot worry about it becausewe will refund the money after you placing new order. I think it deservesto pay this sample, because our good quality product will not make youdisappointed.We sincerely hoping could start business with you in coming days soon. If it's ok, pls adviseyour shippingaddress and Fedex account no., we will arrange the sample after your paying, tks a lot.Best regards,XiaoA六:客人觉得产品价钱和运费过高,应该如何回复:Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W ofthe goods would be around 30Kgs, and i asked the cheapest shippingcompany for you.For the products price, what we quoted to you is our lowest price, our goods has very goodqualtiy whichcannot be compared with the rubbish goods from other factories. I believe you will be veryhappy to seeour perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七:不确定客人是否找的是我们公司所生产产品种类,应该如何回复:Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professionalmanufacturer of security system products in China, specializes in thedevelopment and promotion of Mini-Camera program in variousappearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USBFlash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visitour website: to check more and detailed items.Pls double check if you are looking this kind of products. If you have any interest about ourproducts, plsfeel free to let me know.Best regards,XiaoA八:客户不愿意支付首次样品费及运费,应该如何回复:Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1.Sample(1-5PCS) should be charged 130% of the unit price, but thesample fee could be refunded after placing new order(qty reaches 500Pcs,MOQ: 500Pcs).2.Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary tomake anybusiness with each other, because the customer cannot afford any cost on future business. Wedonot likethat kind of customer, because we donot see his sincerity and honesty to dobusiness.Best regards,XiaoA九:向潜在客户进一步推荐公司的产品,宣扬公司的研发能力:WORD格式Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb boarddesign is sameas ours, this is the copy model of ours, only difference with the color, ours isin blue(as attachedfile"Internal structure of car key camera"), and yours is in red. However, there have lotsof factories to copyand produce the same model products. But you should pay attention to distinguish the factoriesquality,capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability,specializing indeveloping the Mini video cameras and security monitoring products for our customer from theshapedesign, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technicalsupport of one-stop service. Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your bestsupplier choice tocooperate on the busienss.Best regards,XiaoA专业资料整理。
询盘回复范文
外贸邮件模板Dear **Nice to meet you .Thank you for the favor of our products .At the sametime .We would very much like to work with you to establish Ion g-term frie ndly relati ons of cooperati on .I am sale director of santong plastic Supply Co.Ltd.My n ame is Denny.We have 8 years experie nee plastic bottle and box . I think we could get your mind.Our bus in ess model is both whole sale and retail. So that we will accept the DIY style or Own Style form the Clie nts.Our MOW is 1 piece as retail price .Our retail price range is 65-89USD .But in order to show our sin cerity. I will give you the whole sale price check the attachme nts (Not in cludi ng shipp in g).I hope you to make better refere nce,pleasecheck real photos in the attachments I will print labels for you (but costs n eed to be customer commitme nt),l f you want to put your logo in your order.If you have any questi ons, please let me know and I look forward to mutual development with you step by step. I hope for your resp onse soon.Subject:Inquiry from 2011 Christmas Hot Zone yellow prom derssHi just in:I am Denny ,from chi na,Curre ntly, I am actively help ing my clie nts to find a factory in china that manu factures eve ning dress ing.l read through many factories form the website and your factory has caught my atte nti on I would my atte nti on.I would like to know more details about your factory, for example, the skills that your factory already have in making dresses,the capacity minimum ordersize,time ,USA label and also materials you usually deal with .If you are also in terested to work with us ,I can give you z call and discuss further. I would appreciate if you can please send me a resp onse and details of your factory.主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。
外贸询盘回复模板
新客户的主题建议写:we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody )Dear Miss Pamela, 主题:cata. for your ref.Thank you for your inquiry.The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty.Would you like to tell me more about your business type? Are you professional buyer?Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it.We can also make it by your sample and ideals. ( check quality)Dear Sirs,(询盘)We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles.We avail ourselves of this opportunity to approach you for the establishment of trade relations with you.We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present.Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage.We look forward to receiving your enquiries soon.Yours faithfully,purchase more, discount moreThe more order, the lower priceIf you have a big order, I will give you a discount as soon as I can.Thank you for your inquiry.The price depends on your quantity, purchase more, discount more.Our quotation about this t shirt is X dollars for one unit.Do you have your unique logo needed print on the chest or anywhere?You can send it to me and we will make the design for you confirm it.Or if you have your own ideal or sample, we can also make it for you. We would like to have your order.Your kind comments of our products are highly appreciated!(寄样品后回复)It is regret that I haven’t received any information from your side.May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.As we don’t w ant to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you. Waiting for your kindly reply.This is Allen. Sorry to bother you again, sending this email is just want to check with you if you receive my last email on 28th April.Any questions please feel free to contact me.Waiting for your soon reply.(邮件发过后没有消息)Thank you for your inquiry. We are pleased to hear that you are interested in our product t shirts.We've enclosed the photo and detailed information of the product for your reference:1) Material: xxxxxx% cotton, 1xxxxxxgsm, jersey2) Color: xxxxxxxxxx, as your request3) Size: as your request4) Pattern: xxxxx5) Print: (screen printing, digital printing, heat-transfer printing act)6) Packing: one pc per poly bag, 50-100pcs per carton or base on your request8) Sample day: 7days9) Sample charge: 150USD (it is including the freight cost to your side by Express and will be refunded once the order confirmed)10) MOQ: 1000pcs per style per color11) Production time: 35-40days12) Payment: T/T or L/C etc.13) Price: FOB shanghai /Shenzhen $XXX USD(初次回复详情)We see you don’t pay, what reason be excuse me? There is something we need to help you? Hope you tell us, we can improve the service quality and better products.Product advantages. Manufacturer of xxx/Supplier of xxx. To xxx (开发信标题)帐户 ohyounggarment密码 oy123321Baby Clothes寄样品要对方出(到付)的委婉邮件Hi,Thank you so much for your kind reply.Sure, sample will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I will inform you the tracking number after parcel picked!Please contact me if further questions.Thank you!Best regards,客户嫌价格高时回复Dear,Thank you so much fo r your kind mail.Sure, our products with top quality, and think all of them meet the quality level in your local market. If the price not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it’s work able for both of us. Any comments?Best regards,发了PI后客户没有回信。
询盘回复话术
询盘回复话术1.感谢您的询问,我们很高兴能为您提供服务。
2.您好,我们已经收到了您的询盘,谢谢。
3.非常感谢您对我们公司的关注,我们会尽快回复您。
4.您的询盘已经收到,我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣,我们会尽快回复您的询盘。
6.您好,感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘,感谢您的耐心等待。
8.我们已经收到了您的询盘,并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈,以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘,并提供最好的解决方案。
12.感谢您的询盘,我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘,并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视,我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司,并期待能与您一起展开合作。
16.为了更好地理解您的需求,我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作,并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案,以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系,共创双赢。
21.非常感谢您对我们公司的询盘,我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作,以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划,并将尽快处理您的需求。
25.您的询盘已经被我们记录,并将第一时间给您回复相关信息。
外贸回复询盘模板
一、询盘回复架构一般分为以下几个部分:1.未付款询盘回复:这一环节是一个卖家第一次接触买家,有几个注意事项和大家分享一下:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。
下面一个不错的回复:Hi dear friend,First of all,thank you so much for your support and your order placed in my store。
Pls kindly be noted that all colors and sizes are available in stock and ready to be delivered in 1-2 daysI have noticed that the order you placed has not been paid please let me know what I can do for you.In order to honor the good beginning and establishment of our long term and reliable business relationship, I will give you some samples for free for you to test the market.I am sure that you will be satisfied with our products quality and competitive price and we are confident to maintain our business relationship as we are biggest wholesaler which capable of providing quality goods, competitive price and fast delivery, quick response at the same time.If there’s any questions,please let me know ASAP. I am looking forward to your reply and more rewarding business with you in the future. Regards2.已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:Hi,thereS,M,L,XL,XXL are all available at this stage, you can do the purchase and leave me a note for the size you need, I will organize item ASAP once payment has been made Regards3.发货后的回复:从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。
有关询盘回复的范文
有关询盘回复的范文询盘也叫询价,是指交易的一方预备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为。
下面是小编为你收拾的有关询盘回复的范文,希翼对你实用!有关询盘回复的范文1可以针对首次来信没有明确需求,联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) from .In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year&39;s sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确,且联系信息较全的客户。
Dear Mr. Naresh,So glad receiving your enquiry for our Barbies&39; collection from dated . Thanks a lot.We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as . The Barbies Collection is the most popular style in our factory, selling fast.第1页共4页。
回复询盘函范文中文(必备6篇)
回复询盘函范文中文(必备6篇)xx有限公司:贵公司20xx年xx月xx日《关于适当调整xx结算价格的函》已收悉。
贵我双方长期合作,业务关系融洽,公司总部及项目部对贵公司的函高度重视,第一时间对调价函进行了商讨及研究。
xx价格上下波动是市场经济的规律,在现代商业社会更是司空见惯的事情。
为防范价格波动影响业务关系,贵我双方在合同订立之初,就本着公平公正、实事求是、互利共惠的原则进行了友好协商,在合同条款中明确约定:结算单价参考xx交通厅工程造价管理站发布的《质监与造价》中xx市信息价的平均值确定。
而且,xxx等属于国家产能过剩行业,近期的水泥价格上涨肯定是暂时的、短暂的,用不了多久就会回落。
经公司总部及项目研究决定水泥结算单价暂不予调整,确保货款按合同约定及时支付,绝不拖欠。
望贵公司克服短期困难,本着守合同、重信用的原则保质保量地供应水泥。
盼请谅解,顺祝商祺!20xx年x月xx日一、调查时间:20XX年8月3日—8月7日。
二、调查地点:施工现场,重庆市巴南建材市场,重庆市大川建材市场。
三、调查对象:石材调查,五金材料,钢材,门窗材料,水泥等。
四、调查目的:通过对重庆市各种建筑装饰材料的市场调查,了解石材,木料,门窗,钢材,五金制品等材料的主要特点,且能正确的区分各种材料,同时了解市场对于各种材料的需求以及材料的价格和通用尺寸。
五、调研的工作流程1.在施工现场对商品混凝土、水泥、钢筋等主要材料进行询问调查。
刚开始对现场的环境还不是很熟悉,在师傅的帮助下认识了巴南区_改造工程的施工工地材料员和一些生产商,从他们那里得知了一些建筑材料的价格,对重庆市第三季度建筑市场的几种主要材料进行了统计以及对接下来的几个月内主要材料价格浮动趋势进行了分析。
2.在重庆市的建材市场对商品混凝土、水泥、钢筋等一些主要材料进行市场走访调查。
在8月3日—8月7日之间,对重庆市巴南区的两家建筑材料市场进行了走访调查。
主要调查的都是些个体经营户,在询价的过程中收获很多,感触也很多。
回复询盘
10个经典回复询盘模板1.Dear Manager:Thanks for your inquiry. This is Estelle Sales of HENGSHUI BAILI HOSE CO., LTD. My reply as below:Waiting for your reply soon.Best regardsEstelle2.Dear Manager:Very nice to receive your inquiry on alibaba 12th December. This is Estelle Sales of HENGSHUI BAILI HOSE CO., LTD.HENGSHUIBAILI HOSE CO., LTD. focused on the development and manufacturing of high qual ity electronic hydraulichoses. Our manufacturing plant is 7,000+ square meters with over 300 skilled worker s. Our teams of engineers,QC managers, and some senior employees all have extensive knowledge in this field with more than 5 years of experience.We are looking forward to cooperate with you.Any question. Pls let me know.We can discuss more detailsYours sincerelyEstelle3.Hi **:How are you?Me again. Estelle Sales of HENGSHUI BAILI HOSE CO., LTD.Hope everything is going well with you and your family.Are you have received my forward email reply.?Any comments back will be appreciated.Yours sincerelyEstelle4.Dear **:Very glad to received your inquiry. You are interested in our hydraulichoses. it is very hot sale in global market.We will have a long–term cooperation.Hydraulic hoses details enclosed. Pls kindly check it.Any question. Pls let me know.Yours sincerelyEstelle5.Dear **:Thanks for your inquiry. This is Estelle Sales of HENGSHUI BAILI HOSE CO., LTD. Very nice to know you are interested in hydraulic hoses.Hydraulic hoses have great advantages to win more and more market.our advantages as below:Any question. Pls let me know. We can discuss more detailsYours sincerelyEstelle6.Hi ** :My dear friend. How are you?How about your business recently?Long time no news from you. Hope everything is going very well with you and your f amily.We will push the newest product hydraulichoses to the market. Because you are my VIP customer.So I attached picture for your refer. More details information. I will upgrade for you. Yours sincerelyEstelle7.Dear Amir:Thanks for your inquiry. This is Estelle Sales of HENGSHUI BAILI HOSE CO., LTD. Just now I called your telephone but no one answered.Some pictures are enclosed and please check it.Could you give me your Skype ID?Mine as below: estelle712huawaiting for your reply soonyours sincerelyEstelle8.Dear **:very nice to chat with you on tradmanager.catalog and eliquid catalog enclosed.yours sincerelyJason9.Dear **:thanks for your like it.my company will have 100 sets samples in Dec 10th.and my company will give me only 6sets .but there are more than 25 customers ask me for that.so I only can sell one set for you.it can be used with CE4 clearomiser.so. pls waiting my news on Dec 10th.Yours sincerely10.Dear **:How are you my dear friend.Thanks for you let me know.yes. it is really low price. I am sorry. we can’t make that price.the reasons of SLB product with reasonable price as below:1. high quality warranty: 97% high quality.2. after service in–time3. warranty: battery: 6 months atomizer: 3 months4. SLB brand value(No.3 in electronic cigarette industry):5. we have long–term cooperation experience. we have deep relationship6. SLB strength develop ability in new product.waiting for your reply soonyours sincerelyEstelle。
如何回复询盘
1.回复时间注意事项:今天的今天一定要回;香港、台湾、韩国2个小时内回复;澳大利亚收到后马上回;欧洲下午三点前一定要回;美国下班前回。
(根据各国的时差和工作习惯统计)注:如果不能回复询盘一定要给客户一个回应,告诉他目前不能回的原因和什么时候能够给客户回。
2、回复要掌3C握原则:Clearness(清楚) Concisenes(简洁) Courtesy(礼貌)3.我们来看一个案例分析第一回合(1)需要思考的问题:专业度professional (多了解自己的产品,在每一封邮件中体现您的专业度);满足需求度meet demands;体现诚意show your sincereity(2)回复邮件注意点规范的格式(paragraphy, capitalization,spelling ,grammer…….);主题Subject ——点睛之处(用之前客户给的主题/自己总结的主题如:公司+for哪几个产品);问候语——礼节、呼应;有问必答——不能回答要给客户解释;重点突出,意思明确;落款——要有完整称呼第二回合询盘回复专业报价——完整、针对性/报价谨慎、完整专业图片——清晰、方便浏览和接收向客户提要求——审慎,tell why 可以向客户报两个价格fob/c&f价前瞻性——专业的最好体现语气——会影响全局几个回合后客户来邮件后,客户有多个问题一一作答,条理清楚;客户提出的专业问题尤其不能避而不答(如在说明中已有要标出);涉及到产品证书、质量等级的问题最好主动提及;减少邮件往来的回合,提高效率按客户不同,轻重缓急不同,将每天收到的买家查询进行分类。
对老客户的查询直接回复就行;对新客户有必要进行仔细分析,通过分析了解清楚买家的意图,采购兴趣,公司实力等详细情况。
总之,对买家的要求了解越多,回复就越能够引起买家的注意和兴趣。
具体来说,买家首次来函,如果内容简单,对商品品种,规格等都是泛泛而指,很显然他是来了解行情的,或只是联系一下而已,下单的可能性较小。
外贸13种询盘回复模板
催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸询盘回复报价范文
外贸询盘回复报价范文示例1:尊敬的客户,非常感谢您对我们公司的关注和询盘。
根据您的要求,我们特别为您提供以下报价范文:对于产品A:- 单个产品A的价格为XX美元。
- 批量订购500个产品A,则价格为XX美元/个。
- 大批量订购1000个产品A,则价格可再优惠至XX美元/个。
对于产品B:- 单个产品B的价格为XX美元。
- 批量订购100个产品B,则价格为XX美元/个。
- 大批量订购500个产品B,则价格可再优惠至XX美元/个。
关于运输成本:- 运输费用根据目的地的不同而有所不同。
我们将根据您提供的具体地址和要求来计算最终的运费。
关于交货时间:- 对于产品A和产品B,我们通常在订单确认后的3个工作日内安排发货。
关于付款方式:- 我们接受电汇和信用证付款方式。
请注意,以上报价仅供参考。
最终价格将根据订单数量、交货地址和运输方式而有所调整。
如果您对上述报价有任何疑问或需要进一步的讨论,请随时与我们联系。
我们非常愿意与您合作,为您提供更多详细信息和帮助。
再次感谢您对我们公司的兴趣和支持,我们期待与您的合作。
祝好!此致,XXX公司示例2:尊敬的客户,非常感谢您对我们公司的关注和询盘。
我们非常荣幸有机会为您提供我们的产品和服务。
以下是我们对您提出的询盘的报价:产品名称:XXX(产品名称)数量:XXX个/XX箱/XXX米等(具体数量)单价:XXX美元/个/箱/米等(具体单价)总价:XXX美元(总价)产品描述:(请简要描述产品的特点、功能和效用)交付方式:(请说明产品交付方式,例如快递、空运或海运)付款方式:(请说明支付方式,例如电汇、信用证或支付宝)交货时间:(请说明您需要产品的交货时间)备注:(如果有其他特殊要求,请在此处注明)如果您对以上报价感兴趣或有任何进一步的问题,请随时与我们联系。
我们将尽快回复您的邮件并提供详细的信息。
我们期待与您建立长期的合作关系。
再次感谢您对我们公司的关注和支持!此致,XXX公司示例3:尊敬的客户,感谢您对我们公司的关注与询盘。
外贸询盘回复范本
1.Dear Edison Bonilla,How are you? Thanks a lot for your mail and your trust on us。
I noted that you are interested in our products with item BL-88,I think you got the size and specifications from the details from ALIBABA。
The price of it is enclosed. Please check。
As usual,we use the T/T as payment。
And our minimum order quantity is 1000pieces.We separately enclosed our full e—catalogue。
Please feel free to ask me,if you have any more question./I kook forward to hearing from you。
/ I can send samples to you,if you reply to me/I can do for you some special samples,if you reply to me /Yours,sincereStar ChengCompany:Shenzhen Qkie Electronic CO., LTDCuntry:ChinaAdd:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,ChinaTel: 86-755—2751 2960Cel:+86132****4876Fax:86-755-2751 6546Gmail:qkiewireless@Website:。
外贸邮件-史上最全的回复询盘模板
外贸邮件-史上最全的回复询盘模板模版给大家提供个初期的解决思路,实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文:我们已收到你的订单,但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的,请随时与我联系。
当付款完成,我将立即备货并发货。
谢谢!提示:请根据您产品自身特点对描述内容进行修改。
2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文:您的订单编号为XXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。
如果您有任何问题请随时联系我。
外贸函电回复询盘范文
外贸函电回复询盘范文【范文】。
Dear [客户姓名],。
Thank you for your recent inquiry regarding our [产品名称]. We are delighted to hear of your interest and would like to take this opportunity to provide you with the information you requested.Firstly, we would like to express our gratitude for your interest in our products. We are confident that our [产品名称] will meet and exceed your expectations in terms of quality, performance, and value. We are proud to offer a wide range of [产品名称] that are designed to cater to the specific needs of our customers.In response to your inquiry, we would like to provide you with the following details about our [产品名称]:1. Product Specifications: Our [产品名称] comes in various specifications, including [详细规格]. We can also customize the specifications to meet your specific requirements.2. Pricing: Our pricing is competitive and we offer flexible pricing options to accommodate your budget. We also offer discounts for bulk orders.3. Quality Assurance: We take great pride in thequality of our products and ensure that they meet the highest industry standards. Our [产品名称] undergo rigorous quality control checks to ensure that they meet your expectations.4. Packaging and Shipping: We offer a variety of packaging options to ensure the safe and secure delivery of our products. We also work with reliable shipping partners to ensure timely delivery to your location.5. After-Sales Service: We are committed to providing excellent after-sales service to our customers. Ourdedicated customer service team is available to assist you with any inquiries or concerns you may have.In addition to the above information, we would alsolike to extend an invitation for you to visit ourfacilities and see our products firsthand. We believe that seeing our products in person will give you a better understanding of their quality and capabilities.We are confident that our [产品名称] will meet your needs and exceed your expectations. We are committed to providing you with the best products and service, and we look forward to the opportunity to work with you.Please do not hesitate to contact us if you have any further questions or if you would like to discuss your specific requirements in more detail. We are here to assist you in any way we can.Thank you once again for your inquiry, and we look forward to the opportunity to do business with you.Best regards,。
询盘回复技巧
一、询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.二、追问客户的评价,求回复Dear xxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.三、本着小强精神,保证客户收到了报价,重发报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes.四、利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx. Wish we will promote business.Best regards.如果关于客户的这次询价问了这么多还没有回复的话,我们最后一次问一下,然后进行询盘的转化吧。
回复询盘模板
一、询盘回复架构一般分为以下几个部分:1.未付款询盘回复:这一环节是一个卖家第一次接触买家,有几个注意事项和大家分享一下:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。
下面一个不错的回复:Hi dear friend,First of all,thank you so much for your support and your order placed in my store。
Pls kindly be noted that all colors and sizes are available in stock and ready to be delivered in 1-2 daysI have noticed that the order you placed has not been paid please let me know what I can do for you.In order to honor the good beginning and establishment of our long term and reliable business relationship, I will give you some samples for free for you to test the market.I am sure that you will be satisfied with our products quality and competitive price and we are confident to maintain our business relationship as we are biggest wholesaler which capable of providing quality goods, competitive price and fast delivery, quick response at the same time.If there’s any questions,please let me know ASAP. I am looking forward to your reply and more rewarding business with you in the future.Regards2.已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:Hi,thereS,M,L,XL,XXL are all available at this stage, you can do the purchase and leave me a note for the size you need, I will organize item ASAP once payment has been made Regards3.发货后的回复:从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。
询盘回复技巧大全。所有模版
询盘回复第一封:Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封:(发客户想要的specification)Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战:Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: (赞美客户对我们的重视,给甜头客户)We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. (告诉客户我们的产品适合他们的市场)2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. (说竞争对手的一点不好的问题)3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".(偶尔用一些国外名言等,增加幽默感)5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时:Hi ,I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. (告诉客户自己有多伟大啊。
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一、询盘回复架构一般分为以下几个部分:1.未付款询盘回复:这一环节是一个卖家第一次接触买家,有几个注意事项和大家分享一下:第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。
下面一个不错的回复:Hi dear friend,First of all,thank you so much for your support and your order placed in my store。
Pls kindly be noted that all colors and sizes are available in stock and ready to be delivered in 1-2 daysI have noticed that the order you placed has not been paid please let me know what I can do for you.In order to honor the good beginning and establishment of our long term and reliable business relationship, I will give you some samples for free for you to test the market.I am sure that you will be satisfied with our products quality and competitive price and we are confident to maintain our business relationship as we are biggest wholesaler which capable of providing quality goods, competitive price and fast delivery, quick response at the same time.If there’s any questions,please let me know ASAP. I am looking forward to your reply and more rewarding business with you in the future.Regards2.已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:Hi,thereS,M,L,XL,XXL are all available at this stage, you can do the purchase and leave me a note for the size you need, I will organize item ASAP once payment has beenmade Regards3.发货后的回复:从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。
因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业诚信度二是及时的沟通能让买家不再急切询问。
下面是一个不错的例子:1.Dear David,The item you order is already sent it out and the tracking number is EA935185185CN The mail status is as follows:20071130 21:43:12SHANGHAIDispatch from Sorting CenterThis is the status of your order. You will get it soon. Thanks for your support and understanding.2. UNITED STATES OF AMERICA USSFOAHanded over to Customsthis is the status showing on EMS.Have you already get the items? If you have got the items, please let me know. ThanksRegardsHi thereJust a quick update, item has been sent earlier from manufacture direct and you should have received it by late this week or early next week, also as you are my first timecustomer, I have enclosed a pair of Columbia Coolmax hiking socks worth 15 in retail, hope you enjoy them. Any questions please let me know. And I’m wil ling to help anytime: P Keep in touch!Regards4.提醒买家给自己留评价,这是在交易结束后很重要的一环节:Hi there,Thanks for your continuous support to our store, and it would be appreciated if you can leave us a positive feedback and I will do the same to you. ThanksRegards二、买家常见问题回答:1.推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。
Hi there,Right now Christmas is coming, and hair straightened has a large potential market. Many buyers bought them for resale on eBay or in their own store, it‘s high profit margin product, here is our GHD mk4 STRAIGHTER link, Please click to check them our, if u want to buy more than 10pieces, we also can help u get a wholesale price. Thanks. Regards2.货物断货,货物偶尔的断货只要认真解释一下,买家一般能够理解,最好的办法是告诉买家自己会积极尽量帮他找到库存,同时向他介绍类似的款式供其选择。
Hi there,We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well.You can click on the following link to check them out. If there’s anything I can help with, Please feel free to contact us. Thanks.Regards3.改完价格再次催款,很多情况买家下单后觉得运费过高,不愿意付款希望卖家能够给与折扣,下面的回复可以借鉴一下。
Hi there,We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it and feel free to contact me if there’s anything I also can help. Regards4.大量订购询问价格,大量订单询盘买家若是赶上采购季节应该是很有诚意的买家,对他们的回复要详尽一些,内容一般包括样品的价格,采购量和相应的价格,这个报价建议是包括运费的,给买家感觉是给他的一个优惠。
Hi there,thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is it’s 45 usd shipping included, If 100 pieces in one order the price we can offer you is pretty much the bulk price which is 39.5 usd/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your replyRegards5.海关问题,某些国家海关由于定期的严格检查或者罢工等问题造成邮件延误,建议及时和买家通知,及时的沟通让买家感觉你是一直在跟踪货物的状态,以免置之不理造成误会。
Hi there,According to the news from EMS in China, large quantity of mails to England is blocked by the custom due to the inspection. For the safety of the goods I suggest to send the goods after a few days. Is it ok with you?Please let us know ASAP. ThanksRegards6.买家几天后还没有收到货物的询问,需要及时地与快递公司联系察看货物状态。