酒店各部门职位(中英文对照)
酒店各岗位中英文对照
酒店各部门、各岗位名称（英汉对照）
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部门岗位与职位英文对应表
1、 此份文件编号适用于部门操作手册岗位职责时职位编码；
2、 所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：
总经办：GMO General Manager Office
人事部：HRD Human Resource Department 财务部：ACC Accounting Department 保安部：SEC Security Department 工程部：ENG
Engineering Department 销售部：MKT Marketing Department 前厅部：FRO Front Office Department 管家部：HKP Housekeeping Department 餐饮部：FNB Food & Beverage Department 娱乐部：ENT Entertainment Department
康体部：SNR Sports & Recreation Department 注：分部参考下表。
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酒店职位中英文翻译
酒店岗位职位原则中英文阐明General Manager 总经理Deputy General Manager 副总经理Asst. to General Manager 总经理助理Financial Controller 财务总监Deputy Financial Controller 财务副总监Director of Rooms Division 房务总监Director of Sales & Marketing 市场营销总监Director of F&B 餐饮总监Director of Engineering 工程总监Chief Accountant 总账会计Food & Beverage Manager 餐饮部经理Executive Chef 行政总厨IT Manager IT 经理Purchasing Manager 采购经理Human Resources Manager 人力资源经理Training Manager 培训经理Front Office Manager 前厅部经理Executive Housekeeper 行政管家Security Manager 保安部经理Administration Assistant 行政助理Cost Controller 成本控制经理Sales Manager 销售经理PR Manager 公关经理F&B Outlet Manager (Beverage Manager, Café Manager, Chinese Restaurant Manager, Banquet Manager)餐饮部营业部门经理（酒吧经理，西餐厅经理，中餐厅经理，宴会经理），F& B Manager 餐饮经理Chief Steward 管事部经理Kitchen Chef (Western Chef, Sous Chef, Pastry Chef, Chinese Chef)营业部门厨师（西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长），Guest Service Manager 来宾服务经理Laundry Manager 洗衣房经理Engineering Duty Manager 工程部值班经理Western Sous Chef 西厨房副厨师长HR Officer 人事专人Training Officer 培训专人GSM-Service Center 来宾服务经理－服务中心Pastry Chef 饼房厨师长Staff Canteen Supervisor 员工餐厅主管(Accountable for the quality of all work performed within their area of responsibility, including management Shift Leader,)（责任所在区域旳所有工作体现及质量，包括管理领班）Translator 翻译员Account Payable 应付Account Receivable Supervisor 应收主管Purchasing Officer 采购员Income Audit Supervisor 收益审计Cashier Supervisor 收银主管Engineering Section Supervisor, 工程部区域主管Staff Canteen Chef 员工餐厅厨师长Sales Executive 销售助理Reservation Supervisor 预订部主管F&B Secretary 餐饮部秘书F&B Outlet Supervisor 餐饮部各餐厅主管Stewarding Supervisor 管事部主管Chef De Partie 厨房主管Front Desk Supervisor 前台主管GSO Supervisor 来宾服务主管Executive Floor Supervisor 行政楼层主管Bell Supervisor 行李房主管Housekeeping Supervisor (Floor Supervisor, PA Supervisor, Laundry Supervisor, U&L Supervisor)客房部主管（楼层主管，公共区域主管，洗衣房主管，布草制服房主管）Security Supervisor, General Cashier 保安部主管，总出纳(Possess specialized skills staff)拥有专业技能和行业认证Purchasing Assistant 采购助理Engineering Senior Skilled Worker 工程部高级技工Storekeeper 库管员Artist 美工Reservation Clerk 预定员F&B Outlet Captain 餐饮部各营业部门领班F&B Hostess 餐饮部领位GSO-Reception 前台接待Operator 总机接线员Driver 司机Bell Captain 行李房领班(Basic manual duties across all work areas)所有工作区域旳基本工作职责Clerk 文员Cashier 收银员Engineering Staff 工程部一般技工Staff Canteen Cook 员工餐厅厨师F&B Service Staff 餐饮部服务员Bartender 吧员Baker 面点师F&B Kitchen Cook 餐饮部厨师Bellman 行李生Room Attendant 楼层服务员Security Guard 保安Kitchen Helper 餐饮部厨房帮工PA Attendant 公区服务员Steward 管事员Cafeteria Attendant 员工餐厅服务员Laundry Attendant (Washer, Presser, etc.) 洗衣房服务员Linen Room Attendant 布草房服务员。
各部职位名称中英文对照表
Engineering Department Security Department
酒店所有职位中英文对照 部门 中文 总经办 总经理 总经理秘书 副总经理 总经理助理 总经办（人事质检） 主任 副主任 市场销售部 销售总监 销售经理 销售助理 董事办 财务部 董事长助理 副总经理 财务总监 经理助理 前厅部 房务总监 前厅经理 经理助理 大堂副理 客房部 房务总监 客房经理 餐饮部 餐饮部经理 餐饮部经理助理 餐饮部副经理 中餐厅经理 中餐厅副经理 宴会厅经理 西餐厅经理 西厨房 西厨厨师长 厨师长助理 饼房主管 中厨房 行政总厨 中厨厨师长 日本料理 厨师长 职位
Deputy General Manager
Assistant to the general manager director vice-director Sales Director Sales Manager Sales Assistant
Assistant to the chairman
Deputy General Manager Finance Director Manager Assistant Director of rooms Reception Manager Manager Assistant assistant manager Director of rooms Guest Service Manager Food & Beverage Manager assistant Food & Beverage Manager
voice-Manager of Food & Beverage Chinese Restaurant Manager vice-manager of Chinese Restaurant Banquet Manager Western Restaurant Manager Western Kitchen Chef Assistant to Sous Chef
酒店各部门英语对照表
娱乐总监 艺术总监 DJ部主管
Recreation Director Arts Director DJ Supervisor
主管 DJ部长 康乐领班 (楼面部长) 健身房服务员 主持 服务员 咨客
Security Supervisor DJ Captain Captain Gymnasium Attendant Preside Waiter & Waitress Hostess
酒店各部门职位中英文对照表
总办（行政部）
中文职位 董事长 总经办 文员 车队长 医生 英文 Director Executive Office Clerk Chief Driver Doctor 中文职位 总经理 总经办主任 行政干事 司机 护士 英文 General Manage Director of Executive Office Executive Affairs Driver Nurse
市场销售部
市场营销部 销售部经理 高级客户经理 公关部经理 公关主任 Sales & Marketing Division Sales Manager Senior Clients Manager Public Relations Manager Public Relations Officer 市场营销部总监 销售部副经理 策划经理 销售主任 文员 Director of Sales and Marketing Asst. Sales Manager Planniห้องสมุดไป่ตู้g Manager Sales Officer Clerk
人事培训部
人事培训部 人事部 人事部经理 人事助理兼 后勤总务 人事文员 员工餐厅主管 厨师 员工宿舍领班 更衣室管理员 Human Resources & Training Division Personnel Department Personnel Manager Personnel Officer Clerk Staff Canteen Supervisor Cook Staff Dormitory Captain Staff Lockers Rooms Keeper 人事培训部总监 培训部 培训部经理 培训部主任 (人事干事) 翻译兼英语教师 员工餐厅领班 厨师助理 宿舍管理员 Human Resources Director Training Department Training Manager Training Officer English Translator & Teacher Staff Canteen Captain Cook Assistant Staff Dormitory Keeper
酒店各部门职位表(中、英文)
工程部
工程部 工程部经理 电脑工程师 电脑操作员 主管工程师 锅炉高级技工 机修技工 电梯高级技工 强电值班技工 弱电值班维修技 工 Engineering Department Chief Engineer Computer Engineer Computer Operator Supervisor Engineer Senior Boilerman Machination Lift Senior Technical Duty Electrician Duty Electrician 总工程师 高级工程师 电脑部经理 值班工程师 强电维修高级技 工 强电维修技工 木工油漆高级技 工 空调高级技工 电梯技工 General Engineer Senior Engineer EDP Manager Duty Engineer Senior Electrician Electrician Carpenter &painter Air-conditioning 会计部经理 采购部经理 收银主管 应付主管 会计主管 仓库主管 采购主管 查核员 收银员 仓管员 应付员 出纳员 成本员 Financial Division Chief Accountant Accounting Manager Purchasing Manager Cashier Officer Payable Officer Accounting Officer Storeroom Officer Purchasing Officer Auditor Cashier Storeman Payable Clerk Teller Cost Control 信贷主管 应收主管 成本主管 收货主管 查核主管 收货员 信贷员 采购员 会计 工资员 Loan Officer Receivable Officer Cost Control Officer Receiver Officer Auditing Officer Receiver Creditor Purchaser Accouter Payroll Control 财务部总监 查核部经理 成本部经理 Financial Controller Auditing Manager Cost Controller
酒店各部门职称中英文对照一览表
各部门职称中英文对照一览表部门职位（中文）职位（英文）房务部经理R.D. Manager管家部副经Asst. HSKP. Manager理前厅部副经Asst. F. O. Manager理大堂副理Asst. Manager房务部秘书R.D. Secretary洗衣房主任Laundry Supervisor洗衣房部长Laundry Captain洗衣工Laundry Man公共区域部P.A. Captain长公共区域清P.A洁员花工Gardener商务中心文Business Center Clerk员房务部接线生OperatorRooms Division行李生BellboyDeparement缩写:R .D. Dept. 接待员Receptionist门童Doorman楼层部长Floor.Captain楼层服务员Floor Attendant客房中心文Chamber Service Center Clerk员财务部总监Financial Controller财务部经理Financial Manager总帐会计General Accountant核数主任Audit Supervisor夜核员Night Auditor日审部长Day Audit Captain总出纳General Cashier财务部会计员AccountantFinancial信用外结员Credit Collector Department缩写:FC. Dept.成本主任Cost Supervisor核数主任Audit Supervisor收银主任Cash Supervisor收银部长Cash Captain收银员Cashier仓库主任Depot Supervisor会计文员Accounts Clerk仓管员Store--Keeper收货员Consignee中菜部经理CH.R Manager营业副理Sales Asst. Manger 中菜部中菜部主任CH.R. Supervisor Chinese RestaurantDepartment中菜部部长CH.R. Captain缩写:CH.R. Dept.中菜部副部长Asst.CH.R. Captain Secertary 中菜部咨客CH.R. Hostess中菜部服务员CH.R. Waiter中菜部烧味部主管Barbecue Supervisor Chinese RestaurantDepartment烧味部厨师Barbecue Cook缩写:CH.R. Dept.烧味部厨工Barbecue Worker中菜行政总厨CH.R . Executive HeadChef中厨部主管CH.K. Supervisor中厨部副主管Asst.CH.K. Supervisor中厨部厨师CH.k. Cook中厨部厨工CH. K. Worker海鲜养殖员Seafood Culturist点心部主管Pastry Supervisor点心师Pastry Cook杂工Handyman西餐总厨W.R . Headchef西餐部主任W.R . Supervisor西餐部西餐部部长W.R. CaptainWestern Restaurant Department 西餐部副部长Asst.W.R. Captain缩写:W.R. Dept.西餐部服务员W.R. Waiter西厨主厨W.K . Chef日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管W.K. Supervisor 西厨厨师W.K. Cook西厨厨工W.K. Worker总办总经理General ManagerExecutive Office副总经理Vice General Manager 缩写:E.O.总办助理 E.O. .Asst. Manaer人力资源部经理H.R. Manager培训导师Training Teacher人力资源部人力资源部主任H.R. SupervisorHuman Resources Department 人力资源部文员H.R. Clerk缩写:H.R Dept.职厨主任Kitchen Supervisor职厨厨师Kitchen Cook职厨厨工Kitchen Worker护士nurse宿舍清洁工Dormitory P.A宿管员Dormitory Managing Clerk酒吧部副经理Asst. Beverage Manager 酒吧部酒吧主任Beverage Supervisor酒吧部长Beverage Captain BeverageDepartment酒吧员Bartender缩写:BE. Dept.工程部经理Engineering Manager工程部主任Engineering Supervisor工程部部长Engineering Captain工程部工程部文员Engineering Clerk EngineeringDepartment电工Electrician缩写:EG. Dept.水泥工Cementer空调工Air--Conditioning Man焊工Solderer锅炉工Boiler Man木工Carpenter娱乐部经理Entertainment Manager娱乐部主任Entertainment SupervisorDJ主管DJ. Supervison娱乐部部长Entertainment Captain娱乐部娱乐部咨客Entertainment Hostess EntertainmentDepartmentDJ员 D.J. Waiter缩写:ET. Dept.娱乐部服务员Entertainment Waiter 娱乐部清洁工Entertainment P.A 娱乐部厨师Entertainment Cook娱乐部推广经理Entertainment Spread Manager娱乐部推广副经理Asst. Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary电脑部电脑部副经理IT. Asst. ManagerIT Department电脑维护员Program vindicator 采购部采购部经理Purchasing Manager PurchasingDepartment采购员Purchaser缩写PU. Dept.司机Driver采购部文员Purchasing Clerk桑拿部经理Sauna Manager桑拿部桑拿部主任Sauna Supervisor Sauna Department桑拿部咨客Sauna Hostess缩写:SA. Dept.桑拿部服务员Sauna Waiter更衣员Locker Room Attendant 桑拿部清洁工Sauna P.A沐足部经理 F.M. Manager沐足部沐足部主任 F.M.Supervisor Foot MassageDepartment沐足部咨客 F.M. Hostess缩写:F.M. Dept 沐足部服务员F.M. Waiter 沐足部清洁工F.M. P.A策划部策划部副经理Plot Asst. ManagerPlot Department美工Art Design缩写PL. Dept.营销部营销部经理S&M Manager Sales &MarketingDepartment营销部主任S&M Supervisor缩写S&M Dept.营销代表Sales Representative 发展部DevelopmentDept.发展部经理Development Manager 缩写:DV. Dept.保安部保安副经理Security Asst. Manager Security 保安主任Security SupervisorDepartment缩写:SC . Dept.消防主任Firehouse消防员Fireman保安员Security Officer。
酒店常用中英文对照及缩写
酒店常用中英文对照及缩写(部门及职位名称)默认分类2010-11-28 16:39:35 阅读832 评论0 字号：大中小订阅酒店常用中英文对照及缩写部门及职位名称：国家名称中英对照及缩写市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop AssistantGM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief酒店部门缩写2009年12月21日部门职位（中文）职位（英文）房务部经理RxDx Manager 管家部副经理Asstx HSKPx Manager 前厅部副经理Asstx Fx Ox Manager 大堂副理Asstx Manager 房务部秘书RxDx Secretary 洗衣房主任Laundry Supervisor 洗衣房部长Laundry Captain 洗衣工Laundry Man 公共地区范围部长PxAx Captain 公共地区范围清洁员PxA 花工Gardener 商务中心文员Business Center Clerk 房务部接线生Operator Rooms Division Deparement 行李生Bellboy 缩写:R xDx Deptx 接待员Receptionist 门童Doorman 楼层部长FloorxCaptain 楼层服务员Floor Attendant 客房中心文员Chamber Service Center Clerk 财政部总监Financial Controller 财政部经理Financial Manager 总帐管帐General ountant 核数主任Audit Supervisor 夜核员Night Auditor 日审部长Day Audit Captain 总出纳General Cashier 财政部管帐员ountant Financial Department 信用外结员Credit Collector 缩写:FCx Deptx 成本主任Cost Supervisor 核数主任Audit Supervisor 收银主任Cash Supervisor 收银部长Cash Captain 收银员Cashier 仓库主任Depot Supervisor 管帐文员ounts Clerk 仓管员Store--Keeper 收货员Consignee 中菜部经理CHxR Manager 营业副理Sales Asstx Manger 中菜部中菜部主任CHxRx Supervisor Chinese Restaurant Department 中菜部部长CHxRx Captain 缩写:CHxRx Deptx 中菜部副部长AsstxCHxRx Captain Secertary 中菜部咨客CHxRx Hostess 中菜部服务员CHxRx Waiter 中菜部烧味部主管Barbecue Supervisor Chinese Restaurant Department 烧味部厨师Barbecue Cook 缩写:CHxRx Deptx 烧味部厨工Barbecue Worker 中菜行政总厨CHxR x Executive HeadChef 中厨部主管CHxKx Supervisor 中厨部副主管AsstxCHxKx Supervisor 中厨部厨师CHxkx Cook 中厨部厨工CHx Kx Worker 海鲜养殖员Seafood Culturist 点饥部主管Pastry Supervisor 点饥师Pastry Cook 杂工Handyman 西餐总厨WxR x Headchef 西餐部主任WxR x Supervisor 西餐部西餐部部长WxRx Captain Western Restaurant Department 西餐部副部长AsstxWxRx Captain 缩写:WxRx Deptx 西餐部服务员WxRx Waiter 西厨主厨WxK x Chef 日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管WxKx Supervisor 西厨厨师WxKx Cook 西厨厨工WxKx Worker 总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:ExOx 总办助理ExOx xAsstx Manaer 人的劳力资源部经理HxRx Manager 培训导师Training Teacher 人的劳力资源部人的劳力资源部主任HxRx Supervisor Human Resources Department 人的劳力资源部文员HxRx Clerk 缩写:HxR Deptx 职厨主任Kitchen Supervisor 职厨厨师Kitchen Cook 职厨厨工Kitchen Worker 护士nurse 宿舍清洁工Dormitory PxA 宿管员Dormitory Managing Clerk 酒吧部副经理Asstx Beverage Manager 酒吧部酒吧主任Beverage Supervisor 酒吧部长Beverage Captain Beverage Department 酒吧员Bartender 缩写:BEx Deptx 工程部经理Engineering Manager 工程部主任Engineering Supervisor 工程部部长Engineering Captain 工程部工程部文员Engineering Clerk Engineering Department 电工Electrician 缩写:EGx Deptx 水泥工Cementer 空调工Air--Conditioning Man 焊工Solderer 锅炉工Boiler Man 木工Carpenter 娱乐部经理Entertainment Manager 娱乐部主任Entertainment Supervisor DJ主管DJx Supervison 娱乐部部长Entertainment Captain 娱乐部娱乐部咨客Entertainment Hostess Entertainment Department DJ员DxJx Waiter 缩写:ETx Deptx 娱乐部服务员Entertainment Waiter 娱乐部清洁工Entertainment PxA 娱乐部厨师Entertainment Cook 娱乐部推广经理Entertainment Spread Manager 娱乐部推广副经理Asstx Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary 电脑部电脑部副经理ITx Asstx Manager IT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager Purchasing Department 采购员Purchaser 缩写PUx Deptx 司机Driver 采购部文员Purchasing Clerk 桑拿部经理Sauna Manager 桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess 缩写:SAx Deptx 桑拿部服务员Sauna Waiter 换衣员Locker Room Attendant 桑拿部清洁工Sauna PxA 沐足部经理FxMx Manager 沐足部沐足部主任FxMxSupervisor Foot Massage Department 沐足部咨客FxMx Hostess 缩写:FxMx Dept 沐足部服务员FxMx Waiter 沐足部清洁工FxMx PxA 筹谋部筹谋部副经理Plot Asstx Manager Plot Department 美工Art Design 缩写PLx Deptx 营销部营销部经理S&M Manager Sales &马克eting Department 营销部主任S&M Supervisor 缩写S&M Deptx 营销代表Sales Representative 成长部Development Deptx 成长部经理Development Manager 缩写:DVx Deptx 保镖部保镖副经理Security Asstx Manager Security Department 保镖主任Security Supervisor 缩写:SC x Deptx 消防主任Firehouse 消防员Fireman 保镖员Security Officer小猪哥哥推荐阅读：酒店库房管理制度2011-04-04 20:17:32浅谈酒店客房装修细节2011-04-04 20:15:28管理学经典哲理故事2011-04-04 20:14:16酒店细节管理2011-04-04 20:12:57酒店细节服务一百问之形体规范篇2011-04-04 20:11:46。
酒店各部门工作岗位名称英语（中英文对照）
销售代表Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员Garden Keeper公共洗手间保洁员Toilet Attendant洗涤工Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工Flat Work Ironer服务中心接线生Room Center Coordinator 接待员Reception商务中心文员Business Center Clerk商场营业员Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper 康乐部经理Recreation & Health Manager 娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员Sauna AttendantKTV服务员Karaoke Attendant网球服务员Tennis Attendant棋牌服务员Chess & Cards Attendant乒乓服务员Table Tennis Attendant台球服务员Billiards Attendant射箭服务员Toxophily Attendant酒吧服务员Bar Attendant美容服务员Beauty Attendant餐饮部经理Food & Beverage Manager中餐经理Chinese Food Manager西餐经理Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工Dishwasher花王Adorn Cook烧腊厨师Grill Cook冷菜厨师Cold Food Cook切配厨师Chopper炉灶厨师Stove Cook打荷厨师Kitchen Apprentice Cook上扎厨师Braise Cook炖台厨师Thumb Cook点心厨师Pastry Cook切配Chopper炉灶厨师Stove Cook加工员Processing。
酒店各部门职称中英文对照一览表
各部门职称中英文对照一览表部门职位（中文）职位（英文）房务部经理R.D. Manager管家部副经Asst. HSKP. Manager理前厅部副经Asst. F. O. Manager理大堂副理Asst. Manager房务部秘书R.D. Secretary洗衣房主任Laundry Supervisor洗衣房部长Laundry Captain洗衣工Laundry Man公共区域部P.A. Captain长公共区域清P.A洁员花工Gardener商务中心文Business Center Clerk员房务部接线生OperatorRooms Division行李生BellboyDeparement缩写:R .D. Dept. 接待员Receptionist门童Doorman楼层部长Floor.Captain楼层服务员Floor Attendant客房中心文Chamber Service Center Clerk员财务部总监Financial Controller财务部经理Financial Manager总帐会计General Accountant核数主任Audit Supervisor夜核员Night Auditor日审部长Day Audit Captain总出纳General Cashier财务部会计员AccountantFinancial信用外结员Credit Collector Department缩写:FC. Dept. 成本主任Cost Supervisor核数主任Audit Supervisor收银主任Cash Supervisor收银部长Cash Captain收银员Cashier仓库主任Depot Supervisor会计文员Accounts Clerk仓管员Store--Keeper收货员Consignee中菜部经理CH.R Manager营业副理Sales Asst. Manger 中菜部中菜部主任CH.R. Supervisor ChineseRestaurantDepartment中菜部部长CH.R. Captain缩写:CH.R. Dept. 中菜部副部长Asst.CH.R. Captain Secertary 中菜部咨客CH.R. Hostess中菜部服务员CH.R. Waiter中菜部烧味部主管Barbecue Supervisor ChineseRestaurantDepartment烧味部厨师Barbecue Cook缩写:CH.R. Dept. 烧味部厨工Barbecue Worker中菜行政总厨CH.R . Executive HeadChef中厨部主管CH.K. Supervisor中厨部副主管Asst.CH.K. Supervisor中厨部厨师CH.k. Cook中厨部厨工CH. K. Worker海鲜养殖员Seafood Culturist点心部主管Pastry Supervisor点心师Pastry Cook杂工Handyman西餐总厨W.R . Headchef西餐部主任W.R . Supervisor西餐部西餐部部长W.R. CaptainWestern Restaurant Department 西餐部副部长Asst.W.R. Captain缩写:W.R. Dept. 西餐部服务员W.R. Waiter西厨主厨W.K . Chef日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管W.K. Supervisor西厨厨师W.K. Cook西厨厨工W.K. Worker总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:E.O. 总办助理 E.O. .Asst. Manaer人力资源部经理H.R. Manager培训导师Training Teacher人力资源部人力资源部主任H.R. SupervisorHuman Resources Department 人力资源部文员H.R. Clerk缩写:H.R Dept. 职厨主任Kitchen Supervisor职厨厨师Kitchen Cook职厨厨工Kitchen Worker护士nurse宿舍清洁工Dormitory P.A宿管员Dormitory Managing Clerk酒吧部副经理Asst. Beverage Manager酒吧部酒吧主任Beverage Supervisor酒吧部长Beverage Captain BeverageDepartment酒吧员Bartender缩写:BE. Dept. 工程部经理Engineering Manager工程部主任Engineering Supervisor工程部部长Engineering Captain工程部工程部文员Engineering Clerk EngineeringDepartment电工Electrician缩写:EG. Dept. 水泥工Cementer空调工Air--Conditioning Man焊工Solderer锅炉工Boiler Man木工Carpenter娱乐部经理Entertainment Manager娱乐部主任Entertainment SupervisorDJ主管DJ. Supervison娱乐部部长Entertainment Captain娱乐部娱乐部咨客Entertainment Hostess EntertainmentDepartmentDJ员 D.J. Waiter缩写:ET. Dept. 娱乐部服务员Entertainment Waiter娱乐部清洁工Entertainment P.A娱乐部厨师Entertainment Cook娱乐部推广经理Entertainment Spread Manager娱乐部推广副经理Asst. Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary电脑部电脑部副经理IT. Asst. ManagerIT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager PurchasingDepartment采购员Purchaser缩写PU. Dept. 司机Driver采购部文员Purchasing Clerk桑拿部经理Sauna Manager桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess缩写:SA. Dept. 桑拿部服务员Sauna Waiter更衣员Locker Room Attendant 桑拿部清洁工Sauna P.A沐足部经理 F.M. Manager沐足部沐足部主任 F.M.Supervisor Foot MassageDepartment沐足部咨客 F.M. Hostess缩写:F.M. Dept 沐足部服务员F.M. Waiter 沐足部清洁工F.M. P.A策划部策划部副经理Plot Asst. ManagerPlot Department 美工Art Design缩写PL. Dept.营销部营销部经理S&M ManagerSales &MarketingDepartment营销部主任S&M Supervisor缩写S&M Dept. 营销代表Sales Representative 发展部DevelopmentDept.发展部经理Development Manager缩写:DV. Dept.保安部保安副经理Security Asst. Manager Security保安主任Security Supervisor Department缩写:SC . Dept. 消防主任Firehouse消防员Fireman保安员Security Officer。
酒店岗位英语(中英文对照)
车队队长 Driver Captain
员工宿舍管理员 Dormitory Keeper
员工餐厅勤杂工 Staff Restaurant Cleaner
安消部经理 Security Manager
警卫领班 Security Captain
门 卫 Entrance Guard
巡 逻 Patrol Guard
机修工 Mechanician
木 工 Carpenter
万能工 Fitting-up Worker
水 工 Plumber
仓管员 Storeroom Keeper
冷菜厨师 Cold Food Cook
切配厨师 Chopper
炉灶厨师 Stove Cook
打荷厨师 Kitchen Apprentice Cook
西餐经理 Western Food Manager
行政总厨 Executive Chef
冷菜房厨师长 Cold Food Chef
西点厨师长 Western Food Chef
总台收款员 F/O Cashier
行政部主任 Executive Director
文 员 Secretary
人事培训经理 P&T Manager
福利劳资员 Payroll Clerk
大烫工 Flat Work Ironer
服务中心接线生 Room Center Coordinator
接待员 Reception
商务中心文员 Business Center Clerk
物资采购员 Purchasing Clerk – Material
酒店各部门职位(7P中英文对照)
酒店各部门职位（中英文对照）董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice副的) 驻店经理Resident（居民） Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary 人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher财务部Accounting Department计划财务部Finance and Accounting Division成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain 营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material 餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator 房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager3/ 7礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain 干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee康乐部Recreation and Entertainment Department舞台总监：Stage Performance Director5/ 7艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department 工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant7/ 7。
酒店各岗位中英文对照
部门岗位与职位英文对应表
1、此份文件编号适用于部门操作手册岗位职责时职位编码；
2、所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：
总经办：GMOGeneral Manager Office
人事部：HRD Human Resource Department
销售主任、销售代表
公关部
MKT-PNR
公关部经理、公关部主任、美工
保安部
办公室
SEC-SEA
保安经理、保安文员
保安组
SEC-SES
保安主管、保安领班、保安员、监控中心保安员
消防组
SEC-SEF
消防主管
工程师、高级值班工程师、值班工程师、仓管、文员
电气
ENG-EEL
电气主管、配电运行工、电气技工
送餐部
FNB-WRR
送餐主管、送餐领班、送餐员/实习生、听单员
餐饮部
西厨房
FNB-WRK
西厨总厨、西厨热厨总厨、西厨热厨师、西厨热厨厨工
西厨热厨实习生、西厨冻厨主厨、西厨冻厨厨师
西厨冻厨厨工、西厨冻厨实习生、西厨饼房主饼师
西厨饼房饼师、西厨饼房饼工、西厨饼房实习生
宴会部
ENT-FDP
宴会部经理、宴会部文员、宴会部服务经理
游泳池实习生、棋牌室实习生、乒乓球室服务员
乒乓球室实习生、壁球服务员、壁球实习生
网球场服务员、网球场实习生、健身室教练
健舞教练、健舞室服务员、健舞室实习生
会籍部
SNR-MBS
会籍部经理、会籍部主任、会籍部代表、会籍部文员
娱乐部
桑拿部
ENT-ZEN
桑拿经理、接待主管、领位员、钟房员、男子部主管
酒店职位中英文
餐饮部Food & Beverage Department咖啡厅Coffee Shop送餐部Room Service中餐厅Chinese Restaurant大堂吧Lobby Lounge泳池吧Pool Bar宴会厅Specialty Restaurant Banquet经理Manager主管Shift Leader领班Captain服务员Attendant西厨房Western Kitchen：本地厨师长Sous Chef主管Chef de Partie头厨Demi Chef二厨Commis 2三厨Commis 3肉房主管Butcher冷房主管Cold Kitchen Chef西饼房Pastry Kitchen：副厨师长Assistant Pastry Chef主中餐/宴会厨房Chinese/Banquet Kitchen：炒锅/砧板/烧腊/点心：Wok/Chopper/BBQ/Dim Sum:本地厨师长Sous Chef管事部Stewarding Department：总管事Chief Steward主管Shift Leader清洁员Cleaner员工餐厅Staff Canteen：厨师长Sous Chef各部门秘书/文员Department Secretary / Clerk 工程部Engineering Department：副总工程师Assistant Chief Engineer值班工程师Duty Engineer工程部主管Shift Leader空调技工A/C Mechanic强电／弱电技工Electrician油漆工Painter木工Carpenter锅炉工Boilerman管道工Plumber消防监控中心主管FCC Shift Leader消防监控中心员工FCC Clerk花园部经理Garden Manager园丁Gardener前厅部Front Office Department：值班经理Guest Service Manager前台主管Reception Shift Leader前台接待员Reception GSA礼宾部经理Chief Concierge礼宾部主管Concierge Shift Leader门童/行李员Doorman/Bellman商务中心主管BC Shift Leader商务中心文员BC Clerk电话房经理Star Service Manager电话房主管Star Service Shift Leader接线员Star Service Agent司机Driver礼品店主管Gift Shop Shift Leader礼品店文员Gift Shop Clerk预订部经理Reservation Manager预订部主管Reservation Shift Leader预订部文员Reservation Clerk客房部Housekeeping Department：行政副管家Assistant Executive Housekeeper楼层主管Floor Shift Leader楼层服务员Room Attendant公共区域主管Public Area Shift Leader 公共区域清洁员Public Area Cleaner 洗衣房经理Laundry Manager洗衣房主管Laundry Shift Leader洗衣房员工Laundry Operator健康中心Recreation Center：健康中心经理Recreation Manager副经理Assistant Resort Manager主管Shift Leader员工Attendant财务部Finance Department：信贷经理Credit Manager应收主管Account Receivable日审主管Chief Income Audit总出纳General Cashier应付主管Account Payable计薪主管Paymaster电脑房主管IT Operator成本控制部经理Cost Controller成本控制主管Cost Control仓库及收货主管Store/Receiving Shift Leader 收货员Receiver采购部副经理Assistant Purchasing Manager采购部主管Purchasing Shift Leader人力资源部Human Resources Department：人力资源部经理Human Resources Manager人事主任HR Officer人事文员HR Clerk培训部经理Training Manager培训主任Training Officer员工宿舍经理Staff House Manager员工宿舍主管Staff House Shift Leader员工餐厅厨师长Staff House Canteen Sous Chef 员工餐厅厨师Staff House Canteen Commis医务室医生Clinic Doctor医务室护士Clinic Nurse市场营销部Sales & Marketing Department：销售总监Director of Sales销售经理Sales Manager销售主任Account Manager收入管理部经理Revenue Management Manager 公关部经理Public Relations Manager公关部主任PR Coordinator宴会/会议销售经理Convention Service Manager宴会/会议销售副经理Assistant Convention Service Manager 宴会/会议销售协调员Catering Coordinator保安部Security Department：保安部经理Security Manager保安部主管Security Shift Leader保安员Security Guard董事总经理Managing Director经济师Economist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administrative Assistant人力资源开发部Human Resources Division人事部Personnel Department培训部Training Department督导部Quality Inspection Department计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant。
酒店常用中英文对照及缩写
酒店常用中英文对照及缩写(部门及职位名称)默认分类2010-11-28 16:39:35 阅读832 评论0 字号：大中小订阅酒店常用中英文对照及缩写部门及职位名称：国家名称中英对照及缩写市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources 人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop AssistantGM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部经理EDP Manager总出纳Chief Cashier市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. RepresentativeExecutive Office总行政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door ManAccounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager商场部经理Shop Manager商场营业员Shop Assistant市场营销部=Sales&Marketing Department礼宾司=Chief Concierge房务部=Room Division康体部=Recreation Department娱乐部=Entertainment Department销售部总监=Director of Sales高级销售代表=Senior Sales Representative销售代表=Sales Representative行政总厨=Executive chief酒店部门缩写2009年12月21日部门职位（中文）职位（英文）房务部经理RxDx Manager 管家部副经理Asstx HSKPx Manager 前厅部副经理Asstx Fx Ox Manager 大堂副理Asstx Manager 房务部秘书RxDx Secretary 洗衣房主任Laundry Supervisor 洗衣房部长Laundry Captain 洗衣工Laundry Man 公共地区范围部长PxAx Captain 公共地区范围清洁员PxA 花工Gardener 商务中心文员Business Center Clerk 房务部接线生Operator Rooms Division Deparement 行李生Bellboy 缩写:R xDx Deptx 接待员Receptionist 门童Doorman 楼层部长FloorxCaptain 楼层服务员Floor Attendant 客房中心文员Chamber Service Center Clerk 财政部总监Financial Controller 财政部经理Financial Manager 总帐管帐General ountant 核数主任Audit Supervisor 夜核员Night Auditor 日审部长Day Audit Captain 总出纳General Cashier 财政部管帐员ountant Financial Department 信用外结员Credit Collector 缩写:FCx Deptx 成本主任Cost Supervisor 核数主任Audit Supervisor 收银主任Cash Supervisor 收银部长Cash Captain 收银员Cashier 仓库主任Depot Supervisor 管帐文员ounts Clerk 仓管员Store--Keeper 收货员Consignee 中菜部经理CHxR Manager 营业副理Sales Asstx Manger 中菜部中菜部主任CHxRx Supervisor Chinese Restaurant Department 中菜部部长CHxRx Captain 缩写:CHxRx Deptx 中菜部副部长AsstxCHxRx Captain Secertary 中菜部咨客CHxRx Hostess 中菜部服务员CHxRx Waiter 中菜部烧味部主管Barbecue Supervisor Chinese Restaurant Department 烧味部厨师Barbecue Cook 缩写:CHxRx Deptx 烧味部厨工Barbecue Worker 中菜行政总厨CHxR x Executive HeadChef 中厨部主管CHxKx Supervisor 中厨部副主管AsstxCHxKx Supervisor 中厨部厨师CHxkx Cook 中厨部厨工CHx Kx Worker 海鲜养殖员Seafood Culturist 点饥部主管Pastry Supervisor 点饥师Pastry Cook 杂工Handyman 西餐总厨WxR x Headchef 西餐部主任WxR x Supervisor 西餐部西餐部部长WxRx Captain Western Restaurant Department 西餐部副部长AsstxWxRx Captain 缩写:WxRx Deptx 西餐部服务员WxRx Waiter 西厨主厨WxK x Chef 日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管WxKx Supervisor 西厨厨师WxKx Cook 西厨厨工WxKx Worker 总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:ExOx 总办助理ExOx xAsstx Manaer 人的劳力资源部经理HxRx Manager 培训导师Training Teacher 人的劳力资源部人的劳力资源部主任HxRx Supervisor Human Resources Department 人的劳力资源部文员HxRx Clerk 缩写:HxR Deptx 职厨主任Kitchen Supervisor 职厨厨师Kitchen Cook 职厨厨工Kitchen Worker 护士nurse 宿舍清洁工Dormitory PxA 宿管员Dormitory Managing Clerk 酒吧部副经理Asstx Beverage Manager 酒吧部酒吧主任Beverage Supervisor 酒吧部长Beverage Captain Beverage Department 酒吧员Bartender 缩写:BEx Deptx 工程部经理Engineering Manager 工程部主任Engineering Supervisor 工程部部长Engineering Captain 工程部工程部文员Engineering Clerk Engineering Department 电工Electrician 缩写:EGx Deptx 水泥工Cementer 空调工Air--Conditioning Man 焊工Solderer 锅炉工Boiler Man 木工Carpenter 娱乐部经理Entertainment Manager 娱乐部主任Entertainment Supervisor DJ主管DJx Supervison 娱乐部部长Entertainment Captain 娱乐部娱乐部咨客Entertainment Hostess Entertainment Department DJ员DxJx Waiter 缩写:ETx Deptx 娱乐部服务员Entertainment Waiter 娱乐部清洁工Entertainment PxA 娱乐部厨师Entertainment Cook 娱乐部推广经理Entertainment Spread Manager 娱乐部推广副经理Asstx Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary 电脑部电脑部副经理ITx Asstx Manager IT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager Purchasing Department 采购员Purchaser 缩写PUx Deptx 司机Driver 采购部文员Purchasing Clerk 桑拿部经理Sauna Manager 桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess 缩写:SAx Deptx 桑拿部服务员Sauna Waiter 换衣员Locker Room Attendant 桑拿部清洁工Sauna PxA 沐足部经理FxMx Manager 沐足部沐足部主任FxMxSupervisor Foot Massage Department 沐足部咨客FxMx Hostess 缩写:FxMx Dept 沐足部服务员FxMx Waiter 沐足部清洁工FxMx PxA 筹谋部筹谋部副经理Plot Asstx Manager Plot Department 美工Art Design 缩写PLx Deptx 营销部营销部经理S&M Manager Sales &马克eting Department 营销部主任S&M Supervisor 缩写S&M Deptx 营销代表Sales Representative 成长部Development Deptx 成长部经理Development Manager 缩写:DVx Deptx 保镖部保镖副经理Security Asstx Manager Security Department 保镖主任Security Supervisor 缩写:SC x Deptx 消防主任Firehouse 消防员Fireman 保镖员Security Officer小猪哥哥推荐阅读：酒店库房管理制度2011-04-04 20:17:32浅谈酒店客房装修细节2011-04-04 20:15:28管理学经典哲理故事2011-04-04 20:14:16酒店细节管理2011-04-04 20:12:57酒店细节服务一百问之形体规范篇2011-04-04 20:11:46。
酒店职位中英文参照表
酒店职位中/英文参照表总经理室/ General Manager's Office：总经理/ General Manager 驻店经理/ Resident Manager常务副总经理/ Deputy General Manager 副总经理/ Vice-General Manager总经理助理/General Manager Assistant总经理秘书/General Manager's Secretary办公室主任/Director Of Executive Office 部门秘书/ Departmental Secretary部门文员/Department Clerk 司机/ Drivers人力资源部/ Human Resources Department：人力资源部总监/ Human Resources Director人力资源部经理/ Human Resources Manager人事主任/Personnel Officer 劳资主任/ Labour Officer培训总监/Training Director 培训经理/Training Manager培训主任/Training Officer 培训师/Trainer人事助理/Personnel Assistant 人事文员/ Personnel Clerk质检部经理/ Quality Control Department Manager质检部主管/ Quality Control Department Officer财务部/Financial Management Department：财务部总监/ Finance Director 财务部经理/ Finance Manager总会计师/ Chief Accountant 会计部经理/ Accounting Manager成本控制经理/ Cost Control Manager 运作部经理/ Operations Manager日审收入会计/ Revenue at the accounting review 夜审/ Night Audit总出纳/ General Cashier 收银主管/ Head Cashier收银员/ Cashier 总账会计/ General Ledger Accounting记账员/ Bookkeeper 信贷部经理/ Credit Manager信贷主管/ Credit Head 信贷会计/ Credit Accounting信贷员/ Loan officer 应收应付会计/ Accounts Payable Accounting成本主管/Cost Leader 成本控制员/Cost Controller验收/ Acceptance仓库/ Warehouse电脑部经理/ Computer Manager 电脑部工程师/ Computer Engineer财务部文员/ Finance Clerk市场销售部/ Sales and Marketing Department：市场营销部总监/ Marketing Director 市场营销部经理/ Marketing Manager 销售总监/ Sales Director 销售部经理/ Sales Manager销售主任/Sales Officer 销售部协调员/ Sales Coordinator公关部经理/Public Relation Manager 公关主任/ Public Relation Officer收益经理/ Revenue Manager 预订部经理/ Reservations Manager 预订员/Reservation Clerk 美工设计/Graphic Design前厅部/Front Office Department：前厅部经理/ Front Office Manager 大堂经理/副理/ Assistant Manager 值班经理/夜班经理/ Duty Manager / Night Manager商场部经理/ Shopping Centre Manager 商场部员工/ Ministry Staff Shopping 宾客关系经理/主任/ Guest Relations Manager / Director宾客关系员/ Guest Relations Officer 前台经理/主管/Front Desk Manager 前台领班/ Front Desk Supervisor 前台接待/ Reception总机经理/领班/ Instant Service Manager(Telephone Service)总机领班/ Operator Captain 总机接线员/ Operator礼宾主管/ Concierge Supervisor 礼宾领班/ Concierge Captain礼宾员/Concierge 行李主管/ Bell Supervisor行李领班/ Bell Captain 行李员/Bellman门童/机场代表/ Doorman / Airport Representative行政楼经理/ Executive Floor Manager行政楼接待员/ Executive Floor Receptionist客房部/ Housekeeping Department：房务总监/ Director of Rooms客房部经理/行政管家/ Housekeeping Manager / Executive Housekeeper洗衣房经理/ Laundry Manager洗衣/布草主管/ Laundry/Uniform Supervisor楼层主管/ Floor Supervisor 楼层领班/ Floor Captain楼层服务员/客房服务员/ Room Attendant公共区域(PA)主管/ Public Area Supervisor花房主管/员工/Florist Supervisor/Attendant餐饮部/ Food & Beverage Department：餐饮总监/ Director of Food & Beverage 餐饮部经理/ Food & Beverage Manager中餐厅经理/ Chinese Restaurant Manager西餐厅经理/ Western/ All Day Dining Restaurant Manager宴会服务经理/ Banquet Services Manager 楼面经理/ Floor Manager酒水部经理/ Beverage Manager 酒吧经理/ Bar Manager管事部经理/ Stewarding Manager 餐饮部主管/ Food & Beverage Supervisor餐饮部领班/ Food & Beverage Captain 餐饮部服务员/ Food & Beverage Attendant茶艺师/ /Tea service artist 调酒师/ Bartender行政总厨/ Executive Chef 中厨厨师长/ Chef in the Chinese kitchen西厨厨师长/ Western Kitchen Chef / Sous Chef炉灶主管/领班/厨师/ Wok Head Chef/Captain/Cook砧板主管/领班/厨师/ Chop Chef/Captain/Cook打荷主管/领班/厨师/ Kitchen Apprentice Supervisor/ Captain/ Cook冷餐主管/领班/厨师/Cold Dishes Supervisor/ Captain/ Cook食雕/ Food Carving点心主管/领班/厨师/Dim-Sum Head Chef / Captain/ Cook上什主管/领班/厨师/ Steaming Chef / Captain/ Cook烧烤主管/领班/厨师/ Barbecue（BBQ）Chef / Captain/ Cook西式/韩日/东南亚厨师/ Western / South Korea and Japan / Southeast Asia Chef食品卫生员/ Food Hygienists工程部/ Engineering Department：工程总监/ Director of Engineering 工程部经理/ Engineering Manager总工程师/ Chief Engineer 工程主管/ Engineering Supervisor工程领班/ Engineering Captain 值班工程师/ Duty Engineer酒店建筑/设计/装潢人员/Hotel Construction / Design /Decorating Staff工程造价预算项目开发/Project Cost Budget Development锅炉主管/领班/工程师/Boiler Supervisor / Captain/ Engineering暖通主管/领班/工程师/ Heating Ventilation and Air Conditioning （HVAC）Supervisor / Captain/ Engineering强电主管/领班/工程师/ High Voltage Supervisor / Captain/ Engineering弱电主管/领班/工程师/ Low Voltage Supervisor / Captain/ Engineering泥工/木工/漆工/装潢工/ Carpenter/ Mason/ Painter/ Decorator电梯工/空调工/电焊工/ Lift Mechanic/Aircon Technician/ Electric Welder万能工/ Handyman采购部/Purchasing Department：采购部经理/ Purchasing Manager 采购部主管/ Purchasing Shift Leader采购部领班/ Purchasing Supervisor 采购部员工/ Purchasing Staff采购部文员/ Purchasing Clerk保安部/ Security Department：保安部总监/ Director of Security 保安部经理/ Security Manager保安部主管/ Security Supervisor 消防主任/ Fire Officer保安员/ Security Guard康乐部/ Health Club：康乐部总监/ Health Club Director 娱乐部经理/ Entertainment Manager 娱乐部主管/ Entertainment Supervisor 娱乐部领班/ Entertainment Captain 康体部经理/ Recreations Manager SPA经理/ SPA Manager市场/公关/销售/ Marketing / Public Relation / Sales康体部主管/ Recreations Supervisor 康体部领班/ Recreations Captain按摩/足疗保健技师/ Massage Therapist 美容师/美容技师/ Esthetician主持/DJ/Host 歌手/乐队/组合/ Singer / band / portfolio 健身教练/ Gym Instructor 游泳教练/救生员/ Swimming Coach/ Life Guard 康乐部员工/ Health Club Attendant 高尔夫高层管理/ Golf Senior Management 高尔夫中层管理/ Golf Middle Management高尔夫基层管理/ Golf Basic Management高尔夫教练/ Golf Coach 高尔夫员工/ Golf Staff市场拓展部/ Market Development Departmen：市场拓展开发总监/ Marketing Development Director市场媒讯/策划/文案/Market Media Communications / Planning / Copywriter市场拓展/开发/招商/ Marketing / Development / Investment旅行社职位中/英文参照表高级管理/ Senior Management行政/人事/文职/ Administration / Personnel / Clerical财务审计/ Financial Audit 销售/业务/客服/ Sales / Business / Customer Service 计调员/ Account Coordinator 外联/Liaison中文导游/ Chinese Tour Guide 英文导游/English Tour Guide日文导游/Japanese Tour Guide 其他语种导游/ Guides In Other Languages门市接待/ Reception 预订/票务人员/ Booking / Ticketing Staff签证专员/ Visa Spcialist 境内OP/ Domestic Operational出境OP/ Overseas Operational境内旅游销售/Domestic T ourism Marketing境外旅游销售/ Overseas Tourism Marketing。
酒店各部门职称中英文对照一览表
各部门职称中英文对照一览表部门职位（中文）职位（英文）房务部经理R.D. Manager管家部副经Asst. HSKP. Manager理前厅部副经Asst. F. O. Manager理大堂副理Asst. Manager房务部秘书R.D. Secretary洗衣房主任Laundry Supervisor洗衣房部长Laundry Captain洗衣工Laundry Man公共区域部P.A. Captain长公共区域清P.A洁员花工Gardener商务中心文Business Center Clerk员房务部接线生OperatorRooms Division行李生BellboyDeparement缩写:R .D. Dept. 接待员Receptionist门童Doorman楼层部长Floor.Captain楼层服务员Floor Attendant客房中心文Chamber Service Center Clerk员财务部总监Financial Controller财务部经理Financial Manager总帐会计General Accountant核数主任Audit Supervisor夜核员Night Auditor日审部长Day Audit Captain总出纳General Cashier财务部会计员AccountantFinancial信用外结员Credit Collector Department缩写:FC. Dept. 成本主任Cost Supervisor核数主任Audit Supervisor收银主任Cash Supervisor收银部长Cash Captain收银员Cashier仓库主任Depot Supervisor会计文员Accounts Clerk仓管员Store--Keeper收货员Consignee中菜部经理CH.R Manager营业副理Sales Asst. Manger 中菜部中菜部主任CH.R. Supervisor ChineseRestaurantDepartment中菜部部长CH.R. Captain缩写:CH.R. Dept. 中菜部副部长Asst.CH.R. Captain Secertary 中菜部咨客CH.R. Hostess中菜部服务员CH.R. Waiter中菜部烧味部主管Barbecue Supervisor ChineseRestaurantDepartment烧味部厨师Barbecue Cook缩写:CH.R. Dept. 烧味部厨工Barbecue Worker中菜行政总厨CH.R . Executive HeadChef中厨部主管CH.K. Supervisor中厨部副主管Asst.CH.K. Supervisor中厨部厨师CH.k. Cook中厨部厨工CH. K. Worker海鲜养殖员Seafood Culturist点心部主管Pastry Supervisor点心师Pastry Cook杂工Handyman西餐总厨W.R . Headchef西餐部主任W.R . Supervisor西餐部西餐部部长W.R. CaptainWestern Restaurant Department 西餐部副部长Asst.W.R. Captain缩写:W.R. Dept. 西餐部服务员W.R. Waiter西厨主厨W.K . Chef日菜主厨Japanese Chef 西饼主厨Refection CHef 西厨主管W.K. Supervisor西厨厨师W.K. Cook西厨厨工W.K. Worker总办总经理General Manager Executive Office 副总经理Vice General Manager 缩写:E.O. 总办助理 E.O. .Asst. Manaer人力资源部经理H.R. Manager培训导师Training Teacher人力资源部人力资源部主任H.R. SupervisorHuman Resources Department 人力资源部文员H.R. Clerk缩写:H.R Dept. 职厨主任Kitchen Supervisor职厨厨师Kitchen Cook职厨厨工Kitchen Worker护士nurse宿舍清洁工Dormitory P.A宿管员Dormitory Managing Clerk酒吧部副经理Asst. Beverage Manager酒吧部酒吧主任Beverage Supervisor酒吧部长Beverage Captain BeverageDepartment酒吧员Bartender缩写:BE. Dept. 工程部经理Engineering Manager工程部主任Engineering Supervisor工程部部长Engineering Captain工程部工程部文员Engineering Clerk EngineeringDepartment电工Electrician缩写:EG. Dept. 水泥工Cementer空调工Air--Conditioning Man焊工Solderer锅炉工Boiler Man木工Carpenter娱乐部经理Entertainment Manager娱乐部主任Entertainment SupervisorDJ主管DJ. Supervison娱乐部部长Entertainment Captain娱乐部娱乐部咨客Entertainment Hostess EntertainmentDepartmentDJ员 D.J. Waiter缩写:ET. Dept. 娱乐部服务员Entertainment Waiter娱乐部清洁工Entertainment P.A娱乐部厨师Entertainment Cook娱乐部推广经理Entertainment Spread Manager娱乐部推广副经理Asst. Entertainment Spread Manager 娱乐部接待助理Entertainment Reception Secretary电脑部电脑部副经理IT. Asst. ManagerIT Department 电脑维护员Program vindicator 采购部采购部经理Purchasing Manager PurchasingDepartment采购员Purchaser缩写PU. Dept. 司机Driver采购部文员Purchasing Clerk桑拿部经理Sauna Manager桑拿部桑拿部主任Sauna Supervisor Sauna Department 桑拿部咨客Sauna Hostess缩写:SA. Dept. 桑拿部服务员Sauna Waiter更衣员Locker Room Attendant 桑拿部清洁工Sauna P.A沐足部经理 F.M. Manager沐足部沐足部主任 F.M.Supervisor Foot MassageDepartment沐足部咨客 F.M. Hostess缩写:F.M. Dept 沐足部服务员F.M. Waiter 沐足部清洁工F.M. P.A策划部策划部副经理Plot Asst. ManagerPlot Department 美工Art Design缩写PL. Dept.营销部营销部经理S&M ManagerSales &MarketingDepartment营销部主任S&M Supervisor缩写S&M Dept. 营销代表Sales Representative 发展部DevelopmentDept.发展部经理Development Manager缩写:DV. Dept.保安部保安副经理Security Asst. Manager Security保安主任Security Supervisor Department缩写:SC . Dept. 消防主任Firehouse消防员Fireman保安员Security Officer。
酒店管理职称 酒店各部门职位(中英文)2016(叶予舜)
董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division 人事部Personnel Department培训部Training Department质检部Quality Inspection Department 员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager 人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager 人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher财务部Accounting Department计划财务部Finance and Accounting Division成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk 文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk – Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep – Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department 公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager 礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store Man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man 实习生：Trainee康乐部Recreation and Entertainment Department舞台总监：Stage Performance Director 艺术总监：Arts Director消防员：Fireman 拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard 监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各岗位中英文对照
酒店各部门、各岗位名称（英汉对照）董事总经理Managing Director 人力资源开发总监Director of Human Resources 总经理General Manager 人事部经理Personnel Manager副总经理Deputy General Manager 培训部经理Training Manager驻店经理Resident Manager 督导部经理Quality Inspector总经理行政助理Executive Assistant Manager 人事主任Personnel Officer总经理秘书Executive Secretary 培训主任Training Officer总经理室Executive Office机要秘书Secretary财务总监Financial Controller接待文员Clerk财务部经理Chief Accountant成本部经理Cost Controller人力资源开发部Human Resources Division 采购部经理Purchasing Manager人事部Personnel Department 采购部主管Purchasing Officer培训部Training Department 总出纳Chief Cashier督导部 (质监部 ) Quality Inspection Department市场营销总监Director of Sales and Marketing 计财部Finance and Accounting Division销售部经理Director of Sales财务部Accounting Department销售经理Sales Manager成本部Cost-control Department销售主任Sales Officer采购部Purchasing Department宴会销售经理Banquet Sales Manager宴会销售主任Banquet Sales Officer市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department 电脑部经理EDP Manager商务中心文员Business Center Clerk电脑部 E. D. P.商务中心Business Center 客务总监Room Division Director前厅部经理Front Office Manager前厅部Front Office Department 前厅部副经理Asst. Front Office Manager收款台Cash-desk 大堂副理Assistant Manager接待处Reception-desk 礼宾主管Chief Concierge预订处Reservation-desk 客务主任Guest Relation Office预订部Reservation Department 接待主管Chief Receptionist接待领班Reception Captain管家部Housekeeping Department 接待员Receptionist客务部（客房部）Rooms Division 车队主管Chief Driver餐饮部Food & Beverage Department 出租车订车员Taxi Service Clerk康乐部（休闲部）Recreation and EntertainmentDepartment 行政管家Executive Housekeeper商场部Shopping Arcade 行政副管家Assistant Executive Housekeeper办公室文员Order Taker行政部Rear-Service Department 客房高级主管Senior Supervisor工程部Engineering Department 楼层主管Floor Supervisor餐饮总监F&B Director 行政总厨Executive chef餐饮部经理F&B Manager 中厨师长Souse Chef (Chinese Kitchen) 西餐厅经理Western Restaurant Manager 西厨师长Souse Chef (Western Kitchen) 中餐厅经理Chinese Shop Manager 西饼主管Chief Baker咖啡厅经理Coffee Shop Manger餐饮部秘书F&B Secretary领班Captain 工程总监Chief Engineer迎宾员Hostess 工程部经理Engineering Manager服务员Waiter, waitress 值班工程师Duty Engineer传菜Bus Boy, Bus Girl保安部经理Security Manager 商场部经理Shop Manager保安部副经理Asst. Security保安部主任Security Officer 商场部营业员Shop Assistant保安员Security Guard部门岗位与职位英文对应表1、此份文件编号适用于部门操作手册岗位职责时职位编码；2、所有第一部门均以三位数字母代表，此点亦用于以后所有发文及相关部门简码编写中，如下：总经办： GMO General Manager Office人事部： HRD Human Resource Department财务部： ACC Accounting Department保安部： SEC Security Department工程部： ENG Engineering Department销售部： MKT Marketing Department前厅部： FRO Front Office Department管家部： HKP Housekeeping Department餐饮部： FNB Food & Beverage Department娱乐部： ENT Entertainment Department康体部： SNR Sports & Recreation Department注：分部参考下表。
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酒店各部门职位（中英文对照）董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。