新编剑桥商务英语课件中级Unit 2a

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新编剑桥商务英语(中级)Module-2精选全文完整版

新编剑桥商务英语(中级)Module-2精选全文完整版

可编辑修改精选全文完整版Useful language from Module 2Wordlistbranch headquarters promotiontake part in call centre holding company recognition take seriously cash bonus manufacturing research and developmenttake with a pinch of salt corporation parental leave distribution centre pension reward trademark division perks subsidiary turnover flexible plant take care warehouse found (a company) position take onExpressionsPresentingGood morning and thanks for coming.Today I'd like to tell you about...If you have any questions, I'll be happy to answer them at the end.In my brief presentation we'll begin by looking at... First of all there's.../ and finally there's...Then I'll give an overview of...OK, let's move on to look at...One thing I'd like to point out is...Take a look at this chart, which shows...Here you can see...Finally. I'd like to talk about...So that brings me to the end of my presentation. Thanks for listening.Are there any questions?Module 2.1 Company benefitsBenefits and incentivesV ocabulary1) Ask students to work alone as they rank the ten items and then compare and discuss in pairs. Make sure they give reasons.ExtensionIn Part Two of the Speaking Test, students might need to give a one-minute presentation entitled, "What is important when choosing a job?". Put students in pairs and tell them to practise a similar presentation, taking turns to be the examiner or the candidate. Students can use some of the ideas listed in exercise 1.2) 2.1 Students listen out for five of the benefits and incentives in exercise 1. Note that this is a similar task to Part Two of the Listening Test.Answers1 a company car2 flexible working hours3 parental leave4 an impressive job title5 a pension2.1 Listening scriptSpeaker 1 It's great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don't seem to mind how I use it for leisure.Speaker 2I thought it wouldn't change the way I worked after the first six months, but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon. But my boss has been really good about it and some days I can do a half day if I want and then I might work later on other days - or I take work home, which I don't like doing, but it's the only way... Speaker 3 It's actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out. Mind you, after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4I've just been promoted from Assistant IT Technician to Chief Operational Network Administrator. It means I get a bit of a pay rise and new business cards with my name on. I'm not sure if I get my own office though.Speaker 5The problem for me is that I won't have enough to live on when I'm 60 and I can't afford a private plan. So I'll probably try and keep working for a few more years, and anyway, I heard the government is planning to raise the age of retirement...Is working for Xerox too good to be true?Reading3) Set students a time limit of about three minutes to answer the question. The aim is to find any benefits andincentives, but tell students not to read in too much detail at this stage.Answersopportunities for promotion, training and staff development, a pension*Note that the article also mentions a "reward and recognition scheme" which is another form of incentive.4) Now students read the article in much more detail to answer questions 1-5. Refer them to the Exam Success tip on reading the complete text before answering any questions.Answers1 B2 A3 C4 B5 CExpressions with takeV ocabulary5 As a quick lead-in, ask students to brainstorm collocations and expressions they can think of with take, eg take a day off, take a taxi, take a break, take off, etc.Answers1 take (Moloney's comments) with a pinch of salt2 take care of3 Take (Carole Palmer)4 took part in5 takes on6 takes seriouslyExtensionAsk students to write six new sentences using take from the exercise. They can relate the sentences to their own work or life, eg I'd take the news of a pay rise with a pinch of salt. (not so sure, doubtfully)Module 2.1 Company benefitsAsking questions about jobsSpeaking1) Tell students to imagine they were the journalist writing the article on Xerox on the previous page. They need to create the questions they asked during the interviews with Kim Moloney and Carole Palmer. The article offers clues as to the tense needed for each question. This exercise should be a review for students at this level and provides some basic questions for asking about a job.Answers1 How long have you been working for the company?2 When did you join (the company)?3 What was your first job?4 What are you responsible for?5 Where are you based?6 What would you like to do in the future?2) Students practice asking and answering the questions. If possible, try to pair students who haven't yet met in the class. Make sure the answers use the correct tense and give feedback.The PastGrammar3) Students match the three verb forms to the correct tense definitions.AnswersPast simple: startedPresent perfect: has movedPresent perfect continuous: has been workingRefer students to the Grammar reference on page 128. Suggest they also re-read the information on the present perfect and present perfect continuous in Module 1. Remind students that we tend not to use continuous forms with stative verbs. Also point out that verbs like work and live can often be used in the present perfect and present perfect continuous form with little change in meaning. The main change in emphasis is that the continuous form emphasises that the action is ongoing. You could also draw these timelines on the board to help clarify the meaning:Past simplePast NowX ↑Present perfectPastNowPresent perfect continuousPast Now4) Students underline the correct verb form. When checking answers, ask students to try and explain their choice.Answers1 began2 trademarked3 became4 has been5 has been working6 has been7 took partPhotocopiable activity 2.1See page 162.5) Students complete the letter of application with the verbs in different tenses.Answers1 have been working2 joined3 have had4 have been considering5 has expanded / has been expanding (we are unsure if the expansion has ended)6 completed7 have been studying8 has agreedA letter of applicationWriting6) Begin by asking students if they have ever applied for a job. Elicit the process, eg Where did you find out about the job? Did you have to write a letter or fill in a form? This task resembles the format for Part Two of the Writing Test with students being given a text and then some handwritten notes. Ask students to underline key information. Make sure they realise that they must include the handwritten notes and stay within the word limit. If you are short of time this could be set as homework. If it is done in class, students could work in pairs and draft the letter together.Possible answerDear Sir or Madam,I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years.I have a good knowledge of English as I completed a course at college and I am also fluent in Italian having lived in Rome for the summer in 2006. Please note that my current manager has agreed to write me a reference. I look forward to hearing from you.Yours faithfully(students' name)Module 2.2 Presenting your companyCompany termsVocabulary1) This activity checks that students know some key vocabulary before starting. The definitions are in the information files on pages 126 and 131, or students can check in their dictionaries.During the task, make sure students know how to pronounce all the words. It may be helpful to drill the word stress in these words:distribution, warehouse, headquarters, subsidiary, corporation, division.PresentationsListening2) 2.2 For this first listening, students only need to listen out for the words in exercise 1.Answersheadquarters corporation divisions2.2 Listening scriptExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an overview of Xerox around the world and finally I'd like to talk about some of the trends affecting out market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55,000 employees, with over half of those in the USA. This next chart shows you how the corporation is splitinto four divisions. First of all there's Xerox Global Services...Extract 2And finally there's Xerox Innovation with five centres in the United States, Canada and Europe. Note that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is, and I quote, "to help people find better ways to do great work." OK, let's move on to look at Xerox around the world in a little more detail. Take a look at this chart, which shows revenue by region. So about half our revenue is from the US market. Then Europe with over five billion dollars and the rest of the world with over two. One thing I'd like to point out is...Extract 3 Finally, how is the market for the document industry looking? Well it would be unrecognisable to the people who founded the orginal company in 1906 and even compared to the second half of the twentieth century. More and more offices are moving from black and white printing to color, and from paper documents to electronic documents. These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars...So that brings me to the end of my presentation. Thanks for listening. I hope it's been of interest. Are there any questions?3) Students can work in pairs and try to say the numbers. In order to check their answers, you could play the recording again so students can listen for pronunciation.Answerssixteen billionnine hundred and seventy-eight millionone hundred and sixtyfifty-five thousandhalffoursixfive billiontwo billionnineteen oh sixone hundred and twelve billion4) 2.2 Students listen again and write notes. Answers16,000,000,000 turnover978,000,000,000 final income160 countries55,000 employeeshalf of 55,000 in the USA4 divisions6% of revenue dedicated to research and development 5,000,000,000 dollars revenue in Europe (over) 2,000,000,000 dollars rest of world revenue 1906 company founded 112,000,000,000 total marketPhotocopiabel activity 2.2See page 163.5) 2.2 Give students time to study the flowchart and read the expressions. Then, play the recording at least once for students to match the expressions. Afterwards, students could check their answers by reading the listening script.Answers1 A2 F3 F4 D5 A6 C7 B8 B9 B 10 D11 D 12 A 13 B 14 C 15 FPronunciation6) 2.3 Students might find the idea that we pause so often in a presentation quite strange, but it is a standard technique with experienced presenters, especially when talking to larger audiences. Play the recording and students mark the pauses. With more confident groups, let them try to predict where the pauses will go before listening. It might help to point out that we tend to pause whenever there is a full stop or comma, after signal phrases (Today/Firstly/Next), to separate key information (eg the name of a company), or to emphasise information (as in the presentation about Xerox - the world's / largest / document / management / company). Students can check their answers in the listening script on page 135 where the pauses are indicated already.2.3/2.4 Listening scriptPresenter Good morning/ and thanks for coming. / Today/ I'd like to tell you about/ the world's/ largest/ document / management/ company./ With a turnover ofnearly sixteen billion dollars/ the Xerox Corporation develops/ and markets/ innovative technologies/ with products and solutions/ that customers depend upon to get the best results/ for their business./ In my brief presentation/ we'll begin by looking at/ some of the key figures/ behind the company's success/ and how the company is structured./ Then/ I'll give an overview of Xerox around the world/ and finally/ I'd like to talk about some of the trends/ affecting our market/ and its future growth./ If you have any questions,/ I'll be happy to answer them at the end.7) 2.4 This is designed as a drill and helps to focus students on intonation and stress, as well as pausing. It's a useful strategy that they can learn to apply to their own presentations. Drill it as a class, or students could also practice on their own at home.Giving a presentationSpeaking1) Ask students what kind of company they would like to run if they had the chance. Tell them this is their "dream" company and they are going to create it. Working alone, they make up facts and figures to fill in the first column of the table. The aim of the task is to give controlled practice of the expressions for presenting. Their ideas can be as far-fetched as they like.2) Refer students back to the expressions in exercise 5 on page 21. Students work in pairs and give their presentations. They may find it helpful to repeat their presentations at least twice so they could also change partners. The person listening takes notes and could also offer feedback and suggestions on possible improvements.ExtensionAfter students have give their presentations to partners, you could ask them to do the same again to the class. Also, students could follow the advice in the Learning Tip and record their presentation or transcribe it, marking pauses as they did in exercise 6 on page 21.3) Students prepare a full-length presentation about a company for their next lesson. This could be their own company or one they know well. Alternatively, students could research a company using information on its website and use this as the basis for a presentation.A memoWritingAsk students if they receive memos at work. What are they about?Who writes them? With pre-work learners, ask them if they can define what a memo is.4) Refer students to the Exam Success tip before they read the instructions.Answers1 All staff.2 Any staff with a company based pension scheme.3 There have been changes in the government pension laws.4 This will affect the current company based pension scheme.5 A presentation will be given by the Head of Finance on the changes and any effects.5) The next two exercises help students to write effective subject lines. Make sure students realise the importance of a subject line, which is to summarise the key content of the memo and help the reader to identify the purpose easily.Answerpresentation, changes, pension, schemeExtensionBefore students do exercise 6, ask them to apply questions 2-5 from exercise 4 to each of the memos in exercise 6. Note that all the memos are to "All staff".6) Students should begin by underlining any key words. They could compare these with a partner. Then they will need to choose the best three or four words to keep the subject lines brief.Possible answersMemo 1: Display of new factory plansMemo 2: Presentation on flexitime and home-workingMemo 3: Spanish classes7) This is very similar to the writing task in Part Two of the Writing Test. It could be done in class (perhaps with students in pairs) or set for homework.Possible answerTo: All StaffFrom: (name of student)Date: 1st OctoberSubject: Presentation of new insurance policyTo offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.Module 2.3 Reading Test: Part fiveExam practice1) Students complete the table with words that are typically focused on in this part of the Reading Test. Answersprepositions articles conjunctions auxiliary pronounsverbsfor the because has whichto a so are whoof and do2) After students work in pairs, ask everyone to feed back to the class so ideas can be shared. It's also a good idea for students to use good dictionaries so they can check the word types beforehand.Possible answersprepositions articles conjunctions auxiliary pronounsverbsin an when have itat no article while does himby that3) Ask students to read the rubric carefully. They should always read the whole text first before trying to answer. You might want them to work in pairs and discuss possibilities. Draw their attention to the fact that many of the words will be those looked at in exercises 1 and 2, although other types of words may still be incorrect (see 10 in this text).Answers1 WILL2 OF3 WHO4 IN5 DO6 CORRECT7 TO 8 AND 9 CORRECT10 TAKE 11 FOR 12 CORRECTWriting Test: Part OneExam PracticeRefer students to the Exam Success tip. Students will be fairly familiar with this type of task now as they were introduced to the format on page 12 of Module 1 (exercise 3) and page 23 of Module 2 (exercise 7). For this reason, you can set exam conditions so students can work alone. Allow 10-15 minutes.Possible answerFrom: (student's name)Subject: Confirmation of seminar detailsDate: XXXTo: Assistant seminar organisersPlease note that I have booked Rooms 101 and 102 for the seminar next week. I'd be grateful if you would now confirm this booking and the final schedule for the event with security. Also note that Mr. Singh will be one hour late on the Monday morning.Exam self-checkRefer students to the advice in the Learning Tip. They should swap their work with a partner. It's helpful if students become used to commenting on and being supportive of each other's work.。

商务英语综合教程(中级) Unit 2-《商务英语综合教程》(中级)

商务英语综合教程(中级)  Unit 2-《商务英语综合教程》(中级)

• 4. You can change the details of the plan to the patients’ needs.
• 5. My agent persuaded me to accept the idea after the meeting.
• 6. The leader will give a speech in public about education.
• 3. Do you know any presentation skills?
Reading Text How to Improve Your Presentation Skills
Questions for Fast Reading
• 1. In which ways can the presenter know the needs of the audience?
The following phrases are commonly used to describe a product. Please choose one of them to make a sentence.
...is/may (can) be used for/to/in/as... ...is/may (can) be of value of... ...is/may (can) be effective in (for, against)... ...is/may (can) be recommended for... ...is/may (can) be applicable for (to)...
Pre-reading Questions
• 1. Why is it important to give a successful product presentation to customers?

商务英语基础课件Unit 2Arranging Appointments(安排会晤)

商务英语基础课件Unit 2Arranging Appointments(安排会晤)
agreement. Would it be possible for us to meet sometime tomorrow morning? B: I’m afraid I won’t be available tomorrow morning. What about 2
Drills
Drills 1. Drills 2. Drills 3. Drills 4. Drills 5. Drills 6. Drills 7. Drills 8.
Unit 2 Arranging Appointments
Drill 5.
A: Mr. Paula, I’m calling to confirm an appointment with you. Your secretary, Miss Chen made it with me the day after tomorrow.
B: OK. Is it at 10:00 Friday morning at my office? A: That’s right. B: No problem. I will be expecting you. A: So see you then.
B: Certainly. I think it’s also their hope to start business with you. A: That sounds encouraging. When do you think you could arrange the meeting? B: Don't worry. I shall certainly do it to your satisfaction. A: I appreciate it. B: I’ll first let them know of your intention. And then I’ll make

新编剑桥商务英语(初级)unit two.2A

新编剑桥商务英语(初级)unit two.2A

New Words & Expressions
• • • • • • • • trade fair 交易会,展销会 the sales team 销售团队 the strategy meeting 战略会议 present vt. 介绍,引见;出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 confirm a meeting 确认会议
Listen and fill in the blankets:
/ /

• • • • • • • • • •
Marthina Monday. 18 Thursday. 21 am visit new plant / pm_____________________ am ____________________ pm ____________________ Tuesday. 19 Meet sales team am ____________________ Friday. 22 pm ____________________ am ____________________ Meet sales team / pm ____________________ Wednesday. 20 am ____________________ Go to strategy meeting—10 am pm ____________________ Meet Dave –12:30
Monday ,18
• • • • • • • • • •
Interview job applicant 8 am _____________________________ 9 am _____________________________ Show quality inspectors around 10 am ____________________________ 11 am ____________________________ Have lunch with mark 12 am ____________________________ 1 pm _____________________________ Have a meeting with sales team 2 pm _____________________________ 3 pm _____________________________ Meet the director 4 pm _____________________________ 5 pm _____________________________

新编剑桥商务英语(BEC-中级-第三版)Module-2

新编剑桥商务英语(BEC-中级-第三版)Module-2

Module 2 第二单元2.1ﻩBusinessTopicﻩpanyBenefitsﻩ商务话题篇ﻩ公司福利三、Vocabulary: Benefitsand incentivesbenefits n、福利incentive n、ﻩ奖励job titleﻩ职衔,职位, 头衔trainingand staff developmentﻩ培训与员工发展goodsalaryﻩ可观得收入pension n、ﻩ养老金flexible working hoursﻩ弹性工作时间,灵活得工作时间opportunities to travelﻩ旅游机会opportunitiesforpromotionﻩ升职提拔机会days offﻩ几天短假pany carﻩ公司配(给得汽)车too goodtobe trueﻩ好得令人难以置信client serviceexecutiveﻩ客户服务主管take…with apinch/grain of salt 对…将信将疑, 对…不完全相信oldandestablished 历史悠久resourcesdirector(human resources director得简称)人力资源部经理ﻩqualification n、资格tempﻩn、(temporary/temporary worker得缩略语)临时员工incumbent programme 在职员工培训课程,岗位培训课程humanresources 人力资源promote fromwithinﻩ提拔内部员工take on 接受, 招聘intake n、从外部吸纳招收得员工project manager项目经理growand maintain customer relationship发展与维持客户关系canteenn、食堂, 餐厅head office n、ﻩ总部,总公司brainstorming n、自由讨论,头脑风暴, 集思广益breakoutn、突破enpass vt、ﻩ包括, 包含sales and marketingﻩ销售与市场营销researchand development andmanufacturing研发与生产perk n、好处, 额外津贴, 外快final salary pensionscheme 按最终薪水给付得养老金计划budget n、ﻩ预算non-cash reward 非现金形式得奖赏once-in-a-lifetime adj、千载难逢得, 令人难忘得career goal职业目标seniormanagement 高层管理人员longevity n、长寿,长命;寿命for the long haul 长远地Xerox 施乐公司(财富500强公司之一, 总部所在地美国, 主要经营办公设备), 施乐(商标名,美国办公设备制造公司);影印,静电印刷品Global Services环球服务公司Uxbridgeﻩ欧克斯桥镇(位于伦敦西郊得一个小镇)Benefits and incentivesﻩ福利与奖励Employee Benefits员工福利1. LegallyRequiredBenefits 法律保障得权利Social Security社会保障ﻩUnemploymentpensation失业补偿Worker s’ pensation 工伤赔偿2.Retirement—related Benefits与退休相关福利Pension Plansﻩ退休金计划3、Insurance Related Benefits与保险有关得福利Health Insurance健康保险ﻩLife Insurance 人寿保险Accidentand Disability Insuranceﻩ意外事故与伤残保险4. Paid Holidays andPaidVacations带薪公假与带薪休假5、Others其她福利Local Conveyance Allowance交通补贴ﻩHousingAllowance 住房补贴MealAllowance伙食补贴HolidayBonus旅游津贴Incentivesﻩ奖励措施二、2、11、●an impressivejob title显要得职衔●training and staff development培训与员工发展●a good salary可观得收入●apension养老金●flexible working hours灵活得工作时间●opportunities to travel旅游机会●opportunities for promotion升值提拔机会●parental leave育儿假●daysoff andlongholidays短假与长假● a pany car公司配车2、参考词语与表达:new-hire training新员工培训orientation新员工培训,迎新会vocational training/professional training职业培训managementtraining管理培训develop a good training programme to keepthestaff motivated通过开发良好得培训计划来提高员工得工作热情Many entrepreneurs seem to view employee training and development as m ore optionalthanessential…aviewpoint that can becostly to both sh ort-term profits and long—term progress、许多企业家认为员工得培训与发展可有可无, 而非至关重要, 认为这对公司得短期利益与长远发展来说代价太高。

新编剑桥商务英语(BEC-中级-第三版)Module-2

新编剑桥商务英语(BEC-中级-第三版)Module-2

Module 2 第二单元2.1 Business Topic Company Benefits 商务话题篇公司福利三、Vocabulary: Benefits and incentivesbenefits n. 福利incentive n. 奖励job title 职衔,职位,头衔training and staff development 培训和员工发展good salary 可观的收入pension n. 养老金flexible working hours 弹性工作时间,灵活的工作时间opportunities to travel 旅游机会opportunities for promotion 升职提拔机会days off 几天短假company car 公司配(给的汽)车too good to be true 好得令人难以置信client service executive 客户服务主管take… with a pinch/grain of salt 对…将信将疑,对…不完全相信old and established 历史悠久resources director(human resources director的简称)人力资源部经理qualification n. 资格temp n.(temporary/temporary worker的缩略语)临时员工incumbent programme 在职员工培训课程,岗位培训课程human resources 人力资源promote from within 提拔内部员工take on 接受,招聘intake n. 从外部吸纳招收的员工project manager项目经理grow and maintain customer relationship发展和维持客户关系canteen n. 食堂,餐厅head office n. 总部,总公司brainstorming n. 自由讨论,头脑风暴,集思广益breakout n. 突破encompass vt. 包括,包含sales and marketing 销售和市场营销research and development and manufacturing 研发和生产perk n. 好处,额外津贴,外快final salary pension scheme 按最终薪水给付的养老金计划budget n. 预算non-cash reward 非现金形式的奖赏once-in-a-lifetime adj. 千载难逢的,令人难忘的career goal 职业目标senior management 高层管理人员longevity n. 长寿,长命;寿命for the long haul 长远地Xerox 施乐公司(财富500强公司之一,总部所在地美国,主要经营办公设备),施乐(商标名,美国办公设备制造公司);影印,静电印刷品Global Services环球服务公司Uxbridge 欧克斯桥镇(位于伦敦西郊的一个小镇)Benefits and incentives 福利和奖励Employee Benefits 员工福利1. Legally Required Benefits 法律保障的权利Social Security社会保障Unemployment Compensation失业补偿Worker s’ Compensation 工伤赔偿2. Retirement-related Benefits与退休相关福利Pension Plans 退休金计划3. Insurance Related Benefits 与保险有关的福利Health Insurance健康保险Life Insurance 人寿保险Accident and Disability Insurance 意外事故和伤残保险4. Paid Holidays and Paid Vacations带薪公假和带薪休假5. Others 其他福利Local Conveyance Allowance交通补贴Housing Allowance 住房补贴Meal Allowance伙食补贴Holiday Bonus旅游津贴Incentives 奖励措施二、2.11.●an impressive job title显要的职衔●training and staff development 培训和员工发展● a good salary可观的收入● a pension养老金●flexible working hours灵活的工作时间●opportunities to travel旅游机会●opportunities for promotion升值提拔机会●parental leave育儿假●days off and long holidays短假和长假● a company car公司配车2.参考词语和表达:new-hire training新员工培训orientation新员工培训,迎新会vocational training/ professional training职业培训management training管理培训develop a good training programme to keep the staff motivated通过开发良好的培训计划来提高员工的工作热情Many entrepreneurs seem to view employee training and development as more optional than essential…a viewpoint that can be costly to both short-term profits and long-term progress.许多企业家认为员工的培训和发展可有可无,而非至关重要,认为这对公司的短期利益和长远发展来说代价太高。

剑桥商务英语中级第二版2a entertaining client

剑桥商务英语中级第二版2a entertaining client
出 来
Unit 2a Entertaining a client
2. We are constantly striving to improve the quality of our service.
Constant adj. happening all the time or repeatedly
Unit 2a Entertaining a client
B. Reading 1
Read the customer satisfaction form of Signet House Restaurants (西格奈连锁酒店)and decide on the three most important criteria for you and give reasons for your choice (p19).
Unit 2a Entertaining a client
I have to say…我不得不说,这是一个直接向对方指出缺点 或抱怨的句型。
I got stopped at…我是在…给卡住了。注意被动语态表示出 无奈,并非主动停下来。
Customs是海关 customs office的简略形式。
6. Porter is happy to cater for all kinds of different parties.
Cater v. ~ (for sth/sb) provide food and services, esp at social functions 提供饮食及服务(尤指社交方面) e.g. cater for a party, banquet, etc 为聚会﹑ 宴会等备办食物
Unit 2a Entertaining a client

剑桥商务英语中级unit_2资料

剑桥商务英语中级unit_2资料
Unit Two
Company Benefits
An Overview of Unit Two
2.1 Business Topic (Company Benefits)
Vocabulary (Benefits & Incentives)
Reading
Speaking
Writing
(An article (Asking questions (A letter
good salary 可观的收入
pension n. 养老金
client service executive 客户服务主管
take…with a pinch of salt 对……将信将疑
old and established 历史 悠久
resources director 人力资 源部经理
无形的福利:老板的奖赏、晋升的可能性、舒适的工作环境等。
奖励措施(incentives):一个红包、一顿饭、一瓶酒、一次旅行机会
Listening
Listen to five short recordings. Which of the benefits and incentives in exercise1 is each person referring to? Speaker 1:__c_om__pa_n_y_c_a_r__________ Speaker 2:__f_le_x_ib_l_e_w_o_rk_i_n_g _h_ou_r_s___ Speaker 3:__p_ar_e_n_t_al_l_ea_v_e_________ Speaker 4:__a_n_im_p_r_e_s_si_v_e_jo_b__ti_t_le___ Speaker 5:__a_p_e_n_si_o_n____________

BEC新编剑桥商务英语中级(第三版)Module2Listening

BEC新编剑桥商务英语中级(第三版)Module2Listening

BEC新编剑桥商务英语中级(第三版)Module2Listening Module2.2 ListeningExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a of nearly sixteen billion dollars the Corporation develops and markets technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an of Xerox around the world and finally I'd like to talk about some of the trends affecting our market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all, there's Xerox Global Services…早上好,谢谢你的到来。

新编剑桥商务英语unit_2ppt课件ppt课件

新编剑桥商务英语unit_2ppt课件ppt课件

A: A project manager. 4. Q: what / responsible?W_h_a_t__ar_e__y_o_u_r_e_s_p_o_n_s_ib_l_e_f_o_r_?________
A: Growing and maintaining customer relationships. 5. Q: where / based? _W__h_e_r_e__ar_e__y_o_u_b_a_s_e_d_?_________________
.
13
Speaking: Asking questions about jobs
0. Q: why / like/ the company? Why do you like the company?
A: It’s like a family.
How long have you been
1. Q: long / working / the company?w_o_r_k_in_g__f_o_r_t_h_e__co_m__p_a_n_y_?___
4. 带薪休假的福利,包括带薪公假和带薪休假(Paid Holidays and Paid Vacations)。、
其他的福利,例如交通补贴(Local Conveyance Allowance)、住房补贴 (Housing Allowance)、伙食补贴(Meal Allowance)、旅游津贴(Holiday Bonus)。
A: Two years. 2. Q: when / join? _W__h_e_n_d_i_d__yo_u__j_o_in__(t_h_e__c_o_m_p_a_n_y_)?__________
A: In 1978. 3. Q: was / first job? _W__h_a_t_w_a_s_y_o_u_r__f_ir_s_t_j_o_b_?_______________

剑桥商务英语第二版中级课件Unit 2b

剑桥商务英语第二版中级课件Unit 2b
Unit 2b
Corporate Hospitality
hospitality
• n. • kindness in welcoming strangers or guests • receptiveness Corporate hostpitality: 企业商务招待
Part I
Mixing business with pleasure
• • • • • • • Build a good business relationship Establish rapport with clients Enhance mutual understanding A more colorful life Difficulty of swapping roles Forget your role Problems with personal relationship might endanger business and vice versa.
Discussion - Which way? Page 23
• Read the profiles of the business people • Discuss their possible characteristics and preferences • Choose appropriate ways to entertain them, and state your reasons.
• In due time/course 1. We shall no doubt get the information in due course. 2. I shall answer your letter in due time.
Appropriate wording

新编商务英语综合教程第二版Unit 2ppt课件

新编商务英语综合教程第二版Unit 2ppt课件

Unit 2 Business Communication
II. Listen to Passage Ⅰ for the second time with your focus on the questions you have raised (if there are any) and then decide whether the following statements are TRUE (T) or FALSE (F). If it is false, please make corrections accordingly. You can take notes while listening. 1. If you want your employees to share their feelings and opinions with you, you must listen to them._T__
Unit 2 Business Communication
1 Teaching Aim 2 Lead-in 3 Reading I 4 Reading II 5 Extended Activities
Unit 2 Business Communication
Teaching Aim 1. Cognitive Information(认知信息):
Unit 2 Business Communication
Passage I Communication Skills for Business While communication comes easily to people in many situations, in the workplace it’s often a different story. Business settings require special considerations when it comes to effective communication, especially during times of conflict. If you feel like your communication skills aren’t up to par, don’t worry; with a little practice, positive communication skills can be learned. Listening Listening may be the most important business communication skill. When employees feel that they’re being listened to, they feel respected and are more willing to share their feelings and opinions. When speaking with a co-worker, focus on what he / she is saying. If a problem arises, ask the individual how he / she feels about it and give him / her time to speak. Respond without interrupting and demonstrate that you’re listening by nodding, asking questions and showing concern.

新编剑桥商务英语中级Unit 2bppt课件

新编剑桥商务英语中级Unit 2bppt课件

Oral Practice2-2
A round of golf 一场高尔夫球 A sightseeing tour of the city 城市观光游 A visit to a sports event 观看体育赛事 A shopping trip 购物游 fact-finding mission 情况考察 offer your company a substantial contract 为您的公司提供
Arranging a company visit: Reading of an invitation letter, Language focus and writing a letter of aceptance
Content
Mixing business with pleasure Arranging a company visit
can concentrate on the work without distraction
Reading Comprehension
Read the article and think about which ways of entertaining business clients are mentioned.
Teaching Objective
To enable Ss to talk about corporate hospitality To practice reading for gist and specific information To raise awareness of formal versus informal
be fit his social status 适合他的社会身份 facilitate one-to-one conversation 有利于一对一交

新编剑桥商务英语课件中级Unit-2a精选全文

新编剑桥商务英语课件中级Unit-2a精选全文

• reasonable prices 合理的价格
Vocabulary 2-2
• interior design
室内装修
• group dining
团体用餐
• group menu
团体用餐菜单
• catering requirement 用餐要求
• tour groups
旅游团
• birthday party
the event? • How much do we want to spend – budget?
• what are the advantages and disadvantages of mixing business with pleasure?
Vocabulary1-2
• customer satisfaction form 顾客满意调查问卷
• 阅读下列顾客满意调查问卷表,其中 那三个标准对你来说最为重要?
Text discussion
• 在阅读问卷的时候,我们要思考这样一个问题 Which three of the criteria are most important for you? 那三个标准对你来说最为重要。这个 句子中有一个单词要引起我们的特别注意: criteria 标准。这个单词的复数形式是不用加s 的。 在这个题目中“酒店”一词是复数形式, Restaurants.而在第一段的第一个句子中“a Signet House Restaurant”,这里的复数指 各家连锁店,单数是指连锁店中的一家。所以 文章中的这个酒店的复数形式在翻译的时候, 我们增加了“连锁”这个词,以便区别出来
地位的
• Facilitate one-to-one conversation 有利于一对一 交流

新编剑桥商务英语中级1.2

新编剑桥商务英语中级1.2
• Clear and concise: When writing business emails, concise and clear language should be used to avoid using lengthy or complex sentences.
• Professional politeness: Always maintain a professional and polite attitude, use appropriate titles and honorifics to demonstrate one's professional competence and respect.
• Avoid jargon and abbreviations: When writing business emails, avoid using jargon and abbreviations to avoid misunderstandings or confusion.
04 Business Case Analysis
Course arrangement
60 contact hours
Self study
Course materials
Assessment
The course is designed to provide 60 hours of face to face learning, including interactive class activities and group work
• Clear Purpose: Clearly state the purpose of the letter at the beginning of the email so that the recipient can quickly understand your needs or questions.
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• 适合谈论商务的气氛与环境
• Establish rapport with clients • 与客户建立良好的互动关系
• Enhance mutual understanding • 增进互相理解工作
• Invite sb. a round of golf • 邀请某人打场高尔夫
• A sightseeing tour of the city • 城市观光游
Text discussion2-6
• Objective 是可数名词,是“目标”,“宗旨”的意思。 例如:The objective of the new organization was to provide free legal aid to the poor.这一组织的宗旨是给 穷人提供免费的法律援助。At reasonable price: 以合理 的价格。注意介词at的用法:at high/low price 以昂贵/ 廉价的价格:at popular price.以大众化的价格。Be popular with ,这里的popular 是“为大多数人所喜欢或 喜爱的”。例如,a popular resort一个旅游胜地; a popular food大众化食品。Be popular with 受欢迎,招 人喜欢的。例如:Swimming is popular with all ages. 游泳是老少都喜欢的。Alike,副词,“一样的”,“相 似地“,例如:It causes confusion among allies and adversaries alike.这在盟友和敌手中引起了同样程度的 混乱。
Oral practice
• Work in pairs. Use the criteria above to ask your partner questions about the last restaurant he/she went to.
• 根据以上表格中所列出来的各项标准,向你的搭档询问她上次去过 的酒店的有关情况。
Choosing a restaurant 2
• Reading questions • Text discussion (audio) • Oral practice
Reading questions
• Read the advertisement about Porters English Restaurant. Which of the the criteria on the questionnaire are mentioned?
生日会
• corporate events 公司社交活动
• wine tasting
品酒会
• company presentation 公司业务报告会
• business trip
商务旅行
• salad
色拉
• steak
牛排
• Group dining 团队用餐 • Corporate event 公司社交活动 • Wine tasting 品酒会 • Social setting 社交场合 • Poor timing 不合时宜 • Be fit one’s social status 适合身份
• A visit to a sports event • 观看体育赛事
• A shopping trip • 购物游 • A fact-finding mission 实地考察
Reading questions
• Read the customer satisfaction form. Which three of the criteria are most important for you?
• If you invite am important person for a meal, where would you choose?
• What is your requirement for a good restaurant?
• Teaching Objective • Unit overview • Content 1 2 3 • 学时分配 6*40 min • 学生作业 supplements
Text discussion1-6
• Porters English Restaurant opened in 1979 in the center of London’s Covent Gorden with the sole objective of serving quality, exciting English food at very reasonable prices. 波特斯英式酒店位于 伦敦科文特加登广场的中心,是1979年开 业的。其唯一的宗旨就是以合理的价格提 供质量好,口味新的英国美食。在过去的 岁月里边,这一宗旨受到了英国和世界各 地游客的欢迎。
• 参考词汇和表达: • Could you tell me (something) about…?你是否能告诉我……? • Could you say something about…?您是否能谈谈……? • How is the…?怎么样? • What is … like? 怎么样? • What about …?怎么样? • What do you think of …?对……您怎么想? • What is your impression of …?您对……的印象如何? • How do you like the …?您认为……怎样?
• 阅读下列顾客满意调查问卷表,其中 那三个标准对你来说最为重要?
Text discussion
• 在阅读问卷的时候,我们要思考这样一个问题 Which three of the criteria are most important for you? 那三个标准对你来说最为重要。这个 句子中有一个单词要引起我们的特别注意: criteria 标准。这个单词的复数形式是不用加s 的。 在这个题目中“酒店”一词是复数形式, Restaurants.而在第一段的第一个句子中“a Signet House Restaurant”,这里的复数指 各家连锁店,单数是指连锁店中的一家。所以 文章中的这个酒店的复数形式在翻译的时候, 我们增加了“连锁”这个词,以便区别出来
பைடு நூலகம்
• complete the form 完成表格
• questionnaire
调查问卷
• criteria
标准
• atmosphere
情调
• attentiveness
周到
• value for money 物有所值
• objective
目标
• enhance
提高
• mezzanine 中层楼(指介于一层和二层之间)
the event? • How much do we want to spend – budget?
• what are the advantages and disadvantages of mixing business with pleasure?
Vocabulary1-2
• customer satisfaction form 顾客满意调查问卷
地位的
• Facilitate one-to-one conversation 有利于一对一 交流
• Take it as a chance to strengthen business ties • 把此当作加强业务关系的机会
• Have the right atmosphere to talk about the business
• when entertain a client, what questions do they think should be kept in the mind?
Suggested answers:
• What do we want to achieve? • Who do we want to invite? • When do we want to run the event – date? • Where do we want to host the event – location? • Do we need to have a meeting/presentation at
• reasonable prices 合理的价格
Vocabulary 2-2
• interior design
室内装修
• group dining
团体用餐
• group menu
团体用餐菜单
• catering requirement 用餐要求
• tour groups
旅游团
• birthday party
• Making conversation: Listening and identify techniques; Speaking practice to use techniques of encouraging conversations.
Choosing a restaurant 1
• Vocabulary • Reading questions • Text discussion (audio) • Oral practice • Supplementary reading • Supplementary audio
Teaching Objective
• To raise awareness of and practice techniques for encouraging conversation
• To practice speaking about general topics in preparation for the Speaking Test
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