电大网考《商务英语基础(1)》试题及答案

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国家开放大学电大专科《商务英语1》2024期末试题及答案(3897号)

A. It dorsn 11 matter.B. Not 1 can't.C. Surct why do you need it? 5. 一I bet that Mike wished you had told him that earlier.A. We should also find what the customers keep in their minds-B. So be careful with our job.C. WclL Mike isn f f a fool. he won 1： do thnt again.二、阅汇与结构（共计30分,每小JB 2分）6—20 B ：ffi ）读下面的句子,从A 、B.C 三个选项中选出一个能填入空白处的正确选项,井将答案序号写在答IE 纸上。

6. You won't choose this brand namjA. wtll youB< won't youC ・ don'i you7. There WHKin the meeting room n 、 the gcncrnl munogcr predicted the compuny 1* niilcB iurgrhA. silenceC. silently8. rd like to know whnt time wc enn 帝 the contninrr it IH in the parh 国家开放大学电大专科《商务英语1》2024期末试题及答案（试卷号：3897）一,交际用语（共计10分.每小题2分）1一5 Jffi ：选择正确的语句完成下面对话，井将答案序号写在答题纸上。

L — Could you give me an example of good tcamwarking there?A- Sorry. 1 can see from yaur resume.B- Surc> I was the treasurer of the Students 1 Union.C ・ Not at all. 1 was in charge of saleji for Corporate Pan-Asia-2. - Thr senior managers need the results from Iasi month straight way ，so I can't stop to talk. P ve got tohurry.A. Stay longer.C. Ck ・ see you laten3. Hello* I'm Susan. Nice to meet you.B. Nice to meet you. too<C. How are you?4.Sally • could you lend me your calculator? Mine is not working.B. Go sluwly. A- Are you?% 1 have finished _________ your project plnn.A. read B- to readC. rrAdingl()> Price* niuy chnngc quickly if supply or dcmnnd _________ 一•A. changes B- changeC. will chnngc11. The re exAtninntian rr»ult!» indiente that onr-third of the good^ arc not ___________________ sundiirci.A・ up to withinC on12. The ten doy dtspUy and JHI I C_________ finished tomorrow.A. i»B. would beQ will beI3a ril __ ____ the rcmittoncc (or you in our rccor<h>A. check in Vk check outC. check up14. _______ i. very important thnT you don't make any mi?<tnkc^ when you calculntcthose figuresA. ThatC. Wh/it15a But fhr chnrKc will be and it aho Town down delivery^At more vjilunble B. cheaper(*. highrr16. Aftvr thin, we have to pout ___________ iettern.At A set of B. n lovI7> At iinivcrMfy I __________ never _________ my osMRnmentN in late.A. huvc^dinndB. hovc*w< handed(?• handedI土When a compnny necdai io HCM |jcoplr f ii rnny advcrtiMt the job in nnrwhpoper <n on ■ wHElcA. employB. retain('• use19. We'll let you know when we ____________ u decision.At take B> giveC> EAke20. - ____ your check in received within a week we shall have no altcrnnttvr.A. Unless AsC.If三■阅读理解(共40分.督小JE 4分)2)-25矩：阅读下列短文.从A,B、C三个选项中选出一个正璃答案•弁将答案序号写在答髓纸上.Passage IAccounting is More 1 han NumbersAccounting could date back to nbuut 7.000 years ago. People of thnt time relied on old accounting mcthoch to record the growth of crops and herds. Accounting Ms greiitly developed with the growth of joint-stock companies.When you think of Accountings you may find of table* nnd numbers. Thai imuRr (loe»n*• usually K»vt you loo much cxciTrmcnt When you have your own business t thought ihg numbers come to inran the world to you bccnwsv they Rive you the record of how much money you1 vr earned or IghActunlly• nccountinn IM not simply ubout strAngc dolbir timountA or boring numbers) they're your nalrn Sure, your co5t»t nnd your profits In other war(U t nccnuntinft is a hngungc of bu^incKH. Once you know how to wotk with ihone numbenif hew to rend fhonr THirnbtr5 nnd how to read the story ihry rcIL yon will be Able to your huMinrMfttoward grcutrr2L Accouniing could date back to nbout ________ ___ years ago.A.7.000 R 6,000G 5.000:22. I^ople in the old dnya rrlird on old accounting methods to record _______________ •A. how much money they hadK the mnnnKcmrnt of their businesA(二the growth of crops and herds23. Accounting hx伟grrwtly changed with the development o( ___________ .A. crop# nnd hrrda K joint stock compnnicAC・ internrf cnmpAmeA24. Accounting is very important in your business because it show,A. how much money you1 ve earned or lostK pwz full of rubles and nunthersC. Mrnngr dollor Amounts or boring numbers25> Accurding to thr writer, accounting is ___________ _ .A. o language al businessK your sales figurcst your cost«r and your profitsC» Both A and B26—30H：倜根!KMJ文内容判断始出的谓句是否正《l,正碗的的瑁并将答案可在答81纸上。

国家开放大学电大一网平台《商务英语1》一体化考试网考机考交际用语单选题题库及答案

国家开放大学电大一网平台《商务英语1》一体化考试网考机考交际用语单选题题库及答案第一大题：交际用语(单选题)1.—Could you please tell me your name?A.Sure.I like it.B.Sure.It is my pleasure.C.Sure.My name is John Taylor2.—When can you effect shipment?—-A.Around in June.B.It is late.C.A direct shipment is better3.一Hello,I'm Susan.Nice to meet you.-A.And you?B.Nice to meet you,too.C.Very nice.4.一I can show you around,if you like.一A.Let's go.B.Sure.Thank you.C.I can't wait5.一You know,your parents wished you had told them the truth earlier.A.We should also find that.B.So be careful with telling the truth.C.Well,truth is not always pleasant6.—C ould you look after my dog for me while we’re away?一A.No,thanks.B.with pleasure.C.I'm not afraid.7.—Hello!Could Is peak to the headmaster,please?A.Hold on,please.B.That's the headmaster,please.C.Who are you?8.一Happy birthday!A.Thank you.B.The same to you.C.Good luck.9.一Sally,could you lend me your calculator?Mine is not working.A.It doesn't matter.B.No,I can't.C.Sure.10.-We think$55,000 would be reasonable for transferring our trademark.That's too high.A.Oh, my honey.B.0h,my goodness.C.0h, my friend.11.—Oh,I am not feeling wel1.I've got a cold.A.Fine.How are you?B. Never mind.Take care.C.I'm sorry to hear that12.—Linda,you speak English very well.A. No,1 don't think so.B.Thank you very much.C. Not good enough.13.—Kate,could you answer the telephone,please?-I'll get it.A.OK.B. No,thanks.C. Yes, I could.14.—0h,but how long will it take to reach LA?A.It takes along way to reach LA.ually it takes around12days.C. LA is very far from here.15.一Hello,David!1haven't heard from you for along time.How have you been recently?A.That's all right.B.Longtime no see.C.Not bad,thank you.16.一Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.17.一Hello,Lucy.How are you?-And you?A.Fine,thanks.B.Yes,I amC.Glad to meet you.18.—Help yourself to some fish.A.It sounds nice.B.Thank you.C. Yes,please.19. 一Good morning . Far East Logistics Company . This is Lin Han xue . May I help you? — -A.Good morning,Ms,Lin,Nice to meet you.B.No,thank you.C.Good morning,Ms.Lin.This is Daniel Anderson speaking.20 .—Here you are,Sir .一A. All right,B. Yes,here we are.C.Thank you very much.21.—Would you like to have some rice?A.Yes,please.B. Yes,I like.C.Yes,I have.22.—Nice to see you.-A. Good morning.B.Pleased to meet you,too.C.Nice to see you, too.23.—Would you please give me some water?—A.Yes,1do.B.Certainly,C.No,thanks.24.—Where shall we have the meeting?A.The first conference room is spacious.B.The first conference room isn't good.C.In the first conference room.25.—Well,after my report,there will be a break for refreshments.A.All right,I see.B.The break won't belongC.All right,Ill see it.26 . — Here you are,Sir .一A. All right.B.Yes,here we are.C.Thank you very much.27 . —Well,after my report,there will be a break for refreshments .一A.The break won't belong.B.All right,I see.C. All right,I'1l see it.28.—What if he still doesn't pay up?一A.I have already done that.B.I've got to hurry.C.If it's a small amount we write it off as bad debt.For larger sums we29.—Oh,but how long will it take to reach LA?A.It takes along time to reach LA.ually it takes around 12 days. is very far from here.30.—What's the purpose of your visit today?A.Uh,I'm,not sure.B.I'm intending to ask for your advice on brand design.C.Y es,I'd like to talk with you.31.—Could you give mean example of good team working there?A.Sorry.1can see from your resume.B.Sure.I was the treasurer of the Students’Union.C.Not at all.I was in charge of sales for Corporate Pan-Asia.32.一The senior managers need the results from last month straightaway,so I can't stop totalk.I've got to hurry.A. Stay longer.B.Go slowly.C.0k,see you later.33.一Hello,I'm Susan.Nice to meet you.A.Are you?B.Nice to meet you,too.C.How are you?34.一Sally,could you lend me your calculator?Mine is not working .一A.It doesn't matter,B.No,I can't.C.Sure,why do you need it?35.-1bet that Mike wished you had told him that earlier.一A.We should also find what the customers keep in their minds.B. So be careful with our job.C.Wel1,Mike isn't a fool, he won't do that again.36.—Good morning.Far East Logistics Company.This is Lin Han xue.May I help you?A.Good morning,Ms.Lin.Nice to meet you.B.No,thank you.C.Good morning,Ms.Lin.This is Daniel Anderson speaking.37.一Hello,David!1haven’t heard from you for along time.How have you been recently?A.That's OK.B.Longtime no see.C.Not bad,thank you.38.—Oh.But why didn't he just own up and tell someone?一A.So be careful with our job.B.He was too scared that he would be fired,I suppose.C.You should have told him that earlier.39.—Let me show you how to use the printer.A.I'1l do my best.B.Thanks for your help.C.No,I can use it myself.40.- 1 got to know Ted only from his resume.In fact he is not qualified for his job.A.Oh.it's such a pity!B.Oh,it sounds interesting!C.I'm glad to hear that !41.一Hello,I'm Susan . Nice to meet you .A .And you?一B.Nice to meet you,too.C.Very nice.42.—Could you give me the schedule this afternoon?—A.No problem,Mr.Taylor.B. No,thank you.C. Yes,I can.43.—Do you have any suggestions about it?A.No, l have no idea.B.Let me give you a hand.C.After I read it in detail,Iwill tell you my opinion.44.一1can show you around,if you like .一A.Let's go.B.Sure.Thank you.C.I can't wait.45.—Where shall we have the meeting?A.The first conference room is spacious.B. The first conference room isn't good.C.In the first conference room。

国家开放大学电大专科《商务英语1》2024期末试题及答案(3897号)

商务英语1-国家开放大学电大学习网形考作业题目答案

商务英语1一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

1.— Can you please tell me about your responsibilities?—A.Yes. My responsibilities are very important.B.Yes. I was in charge of the northwest region of China.C.Yes. I’m glad to tell you that.正确答案: B2.—— We had a very small budget and I had to make decisions on what to buy.—— so you're a good planner.A.Very impressiveB.It's a pity.C.Really small正确答案: A3.— Could you give me an example of good team working there?—A.Sorry. I can see from your resume.B.Sure. I was the treasurer of the Students’ Union.C.Not at all. I was in charge of sales for Corporate Pan-Asia.正确答案: B4.When a company needs to new people, it may advertise the job in a newspaper or on a website.A.employB.retaine正确答案: A5.I believe team work important.A.wasB.isC.are正确答案: B6.— We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we?—A.No. After the meeting, we’ll leave for Shanghai.B.It’s said the meeting is important.C.Yes. After the meeting, we’ll leave for Shanghai.正确答案: C7.— Where shall we have the meeting?—A.The first conference room is spacious.B.The first conference room isn’t good.C.In the first conference room.正确答案: C8.— Please make a detailed schedule for me.—A.Yes, I will.B.No, I will.C.Yes, I won’t.正确答案: A9.There was in the meeting room as the general manager predicted thecompany’s sales target.A.silenceB.silentC.silently正确答案: A10.The marketing department the sales for the last six months.A.has summarizedB.summarizedC.was summarized正确答案: A11.— Do you have any suggestions about it?—A.No, I have no idea.B.Let me give you a hand.C.After I read it in detail, I will tell you my opinion.正确答案: C12.— Let me show you how to use the printer.—A.I’ll do my best.B.Thanks for your help.C.No, I can use it myself.正确答案: B13.— Would you please let me know something more about the project?—A.No, the project isn’t so good.B.OK, the project is perfect.C.OK, I have divided my report into three parts, the first part is an overview of the project.正确答案: C14.Now, we have enlarged and our domestic market and European market.A.consolidatedB.mergedC.purchased正确答案: A15.Actually, buyers are the group of people want to buy certain goods or services.A.theyB.whoC.which正确答案: B16.— When can you effect shipment? I’m worried about late shipment.—A.The shipment won’t be late.B.The shipment will be effected soon.C.About in June.正确答案: C17.— Mr. Taylor, nice to see you again. Welcome to our company.—A.Thank you, Ms. Lin. I’ve come to see your packing for our woolen gloves.B.This is John Taylor.C.Hello, my name is John Taylor, but just call me John.正确答案: A18.— May I know the cost for a 20 feet container from Guangzhou to LA? —A.It’s 2,300 US dollars.B.It’s very expensive.C.The cost is very high.正确答案: A19.We usually ship the goods by regular .A.linerB.dateC.check正确答案: A20.Could you use cardboard boxes the shoes?A.packB.to packC.packing正确答案: B21.—I bet that Mike wished you had told him that earlier.—A.We should also find what the customers think.B.So be careful with our job.C.Well, Mike isn’t a fool, he won’t do that again.正确答案: C22.—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.—A.It’s said that Mike made a mistake and then tried to cover it up.B.He was so scared.C.It is better to tell someone to get it fixed.正确答案: A23.—Your request for compensation made me surprised. What happened?—A.It’s true.B.It’s because of the quality.C.There must be something wrong.正确答案: B24.We are entitled to cancel it if you fail to the contract.A.draw upB.signC.honor正确答案: C25.It is better to tell someone to get it .A.fixB.fixedC.fixing正确答案: B26.— What if he still doesn't pay up?—A.I have already done that.B.I've got to hurry.C.If it's a small amount we write it off as bad debt. For larger sums we…正确答案: C27.— The senior managers need the results from last month straight away, so I can’t stop to talk. I’ve got to hurry.—A.Stay longer.B.Go slowly.C.Ok, see you later.正确答案: C28.— Sally, could you lend me your calculator? Mine is not working.—A.It doesn’t matter.B.No, I can’t.C.Sure, why do you need it?正确答案: C29.For larger sums we take legal steps to the money.A.coverB.recoverC.discover正确答案: B30.A week ago, I sent him a statement the amount overdue.A.showB.showingC.showed正确答案: B32.—— It arrives by mail, I suppose.A.From which country does your remittance come?B.When will your remittance arrive?C.How does your remittance come?正确答案: C33.— Can I exchange foreign currency in Bank of China?—A.No, you can’t. Bank of China is not responsible for exchanging foreign currency.B.No, you can’t. Bank of China is not open on Sundays.C.Yes, you can. Bank of China is an authorized foreign exchange bank.正确答案: C34.—— Besides Bank of China, you can get the money exchanged in Industrial and Commercial Bank of China, China Construction Bank etc..A.Could you tell me whether you can accept traveler’s checks?B.Could you tell me whether I can change foreign currency in other banks?C.Could you tell me whether I need to fill in the exchange memo?正确答案: B35.Wherever you go, exchanging money you in touch with internationalfinance.A.asksB.putsC.takes正确答案: B36.The question we should use this brand name will be decided by our marketing team.A.whichB.whetherC.what正确答案: B37.— It’s nice to meet you in my office.—A.I want to tell you it is fine today.B.I only meant to help you.C.I am here today to discuss the trademark transfer with you.正确答案: C38.— I wonder whether I could accept this discount or not.—A.Why don’t consult with your manager?B.Why not to consult with your manager?C.Why not consult with your manager?正确答案: C39.— We are planning to register the trademark of “Red Dragon” for your new product. What’s your opinion about this brand name?—A.I suggest that you should give it up.B.You mustn’t use it.C.You can’t adopt it.正确答案: A40.Do you think you could cut it 30%?A.byB.downC.at正确答案: A5.You are planning to export this product to Europe, ______?A.don’t youB.aren’t youC.are you正确答案: B二、阅读理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

国家开放大学电大一网一平台《商务英语1》一体化考试机考形考任务题库及答案4套

国家开放大学电大一网一平台《商务英语1》一体化考试机考形考任务1题库及答案形考任务1题库一、选择填空：间读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最隹选项。

试題1—Could you give me an example of good team working there?选择一项：A.Sure. I was the treasurer of the Students* Union.B.Not at all. I was in charge of sales for Corporate PanAsia.C.Sorry. I can see from your resume.试題2— Can you please tell me about your responsibi1ities?选择一项：A.Yes. I* m glad to tell you that.B.Yes. My responsibilities are very important.C.Yes. I was in charge of the northwest region of China.试題3—I believed Ted only from his resume. In fact he is not qualified for his job.选择一项：A.I* m glad to hear that.B.Oh, it' s such a pity!C.Oh, it sounds interesting!试題4Domingo Caf6, a modern European style caf6, is in the area.选择一项：A.downtownB.townC.down试題5However nowadays, people often find such advertisements on a website.选择一项：A.muchB.moreC. a little试题6二、间读理解：间读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

国家开放大学电大专科《商务英语1》2025-2026期末试题及答案(试卷号：3897)

国家开放大学电大专科《商务英语1》期末试题及答案4 （试卷号：3897）一、交际用语（共10分，每小题2分）1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。

1.一Thank you very much for helping me.A.You' re welcome.B.It doesn t matter.C.No need.2.一Hello, Lucy.How are you?-And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.― elp yourself to some fishA.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Han xue. May I help you?—A.Good morning, Ms, Lin, Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.― ere you are, Sir.一A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共30分，每小题2分）6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。

6.There_many people running in the park every morning.A.isB.wereC.are7.These police often_the children across the street.A.helpB.helpsc. is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale_finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don t youB.aren, t youC.are you11.Markets are the system that_some people' s demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in the—cloth to let the moisture out.A.dryB.waterproofC.wet13.I packing in wooden cases.A.preferB.getC.think14.T ll_the remittance for you in our records.A.c heck inB.c heckoutC.c heckup15.There are some visitors_to our marketing department next week.eB.to cominging16.The woolen gloves shouldin twenty boxes.A.be packedB・ packC.be packing17.But the charge will be_and it also slows down delivery.A.m ore valuableB> cheaperC. higher18.r d like to know what time we can get the container_it is in the port.A.whyB.whenC.where19.The third part is the_results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes a nd coins_2002.A.forB.atC.since三、阅读理解（共40分，每小题4分）21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸±oIf you don't have much experience of making phone calls in English, making a businesscall can be a worrying experience.Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes in advance. And during the call they make notes whilethey're talking to help them to remember what was said.Although it's quick and convenient to phone someone to give them information or to askquestions, the disadvantage is that there is nothing in writing to help you to remember whatwas said. It's essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mai 1 to confirm the main points that were made.Because it's so easy to be misunderstood when talking on the phone, it's a good idea tor epeat any important information (especially numbers and names) back to the other person t omake sure you've got it right. Always make sure you know the name of the person you're talkingto. If necessary, ask them to spell it out to you, so that you can make sure you've got it right-andtry to use their name during the call.And make sure that they know your name too.21.If you don t have much experience of making phone calls in English, making a business callean be_A.an easy thingB.a happy experienceC.a painful thing22.Most business people prepare for an important phone call in a foreign language by makingnotes in advance because_A.they are very carefulB> their foreign language isn t so goodC. they don t want to miss any important information23.When the speakers reach an agreement on the phone, will send a fax or e-mail inorder to confirm the main points that were made.A.one of themB.both of themC.none of them24.What does “it〃refer to in the first sentence in Paragraph Four . . it' sa good idea to repeat any important information (especially numbers and names) back to the other person to make sureyou，ve got it right” ?A.important informationB・ the other personC.a good idea25.The best title of this passage isA.The Importance of Taking NotesB> Business CallsC. Talking on the Phone26-30题：阅读下面的句子，根据文章内容进行判断，正确的写，错误的写“F”，并将答案写在答题纸上。

国家开放大学电大一网一平台《商务英语1》一体化考试机考形考任务3题库及答案

国家开放大学电大一网一平台《商务英语1》一体化考试机考形考任务3题库及答案形考任务3题库一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

试题1— Let me show you how to use the printer.一选择一项：A.Thanks for your help.B. I’ ll do my best.C.No,I can use it myself.试题2—Would you please let me know something more about the project?一选择一项：A.OK,the project is perfect.B.O K,I have divided my report into three parts,the first part is an overv) iew of the project.C.No,the project isn’t so good.试题3一Mr. Taylor,this is the project plan you asked me to make last week.一选择一项：A.Congratulations.B.OK,put it over there.C. Sure.That's a quick job.试题4I’m sure you can things out.选择一项：A.lookB.straightC.straighten试题5I have finished y our project plan.选择一项：A.to readB.readingC.read试题6二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

Customer ReferralFrom:BobSmith<*********************>To:TompsonHarris<***********************>10:12 AM,Monday,Dec.21,2015Dear Mr. Harris,Thank you for your cooperation for our business in the recent years. With your great help and support,we have tripled our products in the last three years. And the profits of our company increases steadily.Now,we have enlarged and consolidated our domestic market and European market.Next step we intend to explore the North American market,especially Canada’s and USA’s.However,we do not have good connections in this region.Therefore,we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products.We look forward to your early reply.Merry Christmas and Happy New Year!Yours sincerely,Bob SmithProject manager1.How does Bob begin with his email?()A.With a self-introduction.B.With his company's current situation.C.With presenting thanks for help and support.2.What's the current situation of Bob’s company?()A. Very good.B.Not so good.C.Just so so3.What are the market areas of Bob’s company?()A.Domestic and Asian market.B.Domestic and North American market.C.Domestic and European market.4.What is the recent plan of Bob’s company?()A. To enlarge the domestic and European market.B. To explore the North American market.C.To withdraw from European market and strengthen the North American market.5.What is the purpose of the email?()A.To give best wishes for the coming Christmas and New Year.B.To ask for the introduction of some business partners in North America.C.To consolidate the business relationship.一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

国家开放大学电大专科《商务英语1》2027-2028期末试题及答案(试卷号：3897)

国家开放大学电大专科《商务英语1》期末试题及答案6（试卷号：3897）一、交际用语(共10分，每小题2分)1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。

1.—Here you are，Sir.一A.All right.B.Yes，here we are.C.Thank you very much.2.—Well，after my report，there will be a break for refreshments.一A.The break won't belong.B.All right，I see.C.All right，I'll see it.3.—What if he still doesn't pay up?一_A.I have already done that.B.I've got to hurry.C.If it's a small amount we write it off as bad debt.For larger sums we4.—Oh，but how long will it take to reach LA?A.It takes along time to reach LA.ually it takes around 12 days. is very far from here.5.—What's the purpose of your visit today?A.Uh，I'm，not sure.B.I'm intending to ask for your advice on brand design.C.Yes，I'd like to talk with you.二、词汇与结构(共30分，每小题2分)6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。

商务交际英语(1)-国家开放大学电大易考通考试题目答案

商务交际英语（1）1、A receiver will react favorably to a message that contain positive news. Favorably means____.A. 风味B. 急切C. 好意地D. 粗鲁地正确答案：C2、Nonverbal symbols often accompany verbal symbols. Nonverbal symbols mean ____.A. 非动词符号B. 动词符号C. 非语言符号D. 语言符号正确答案：C3、When you receive a message ____ is accurate, easy to understand, you forma positive image of the receiver.A. whereB. whenC. thereD. that正确答案：D4、Revamp your message because it contains some errors. Revamp means____ here.A. 重新找回B. 派遣C. 改进D. 退回正确答案：C5、A claim is a message that requests a refund, an exchange, or a discount on merchandise or services. Discount means____.A. 计算B. 赊账C. 折扣D. 柜台正确答案：C6、Conditions outside the receiver and the sender that detract from the communication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.(1)、Conditions outside the receiver and the sender that detract from thecommunication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.正确答案：(2)、1. Examples of external barriers include environmental factors.A. 是B. 否正确答案：A(3)、2. A smudged document can create external barrier to communication.A. 是B. 否正确答案：A(4)、3. The appearance of a written document may be internal barrier to communication.A. 是B. 否正确答案：B(5)、4. In an open climate, decisions and policies often are made and implemented by order.A. 是B. 否正确答案：B(6)、5. A closed or authoritarian climate may create external barrier to communication within an organization.A. 是B. 否正确答案：A7、You may write an email to thank all the committee members who ___ the research and design of the new leave policy.A. contributed toB. consist ofC. congratulateD. communicate正确答案：A8、Ok sign has different meanings in different cultures.A. 是B. 否正确答案：A9、In effective messages with neutral, positive, or routine news, the main idea appears clearly and concisely in the first or second sentence.A. 是B. 否正确答案：A10、A formal report often contains preliminary parts ___ a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix.A. for exampleB. suchC. such asD. /正确答案：C11、Receive feedback means ____ in Chinese.A. 拒绝反馈B. 接收反馈C. 书写反馈D. 改写反馈正确答案：B12、In _____, all lines begin at the left margin.A. block formatB. modified block formatC. simplified block formatD. simplified format正确答案：A13、____ is the oral version of e-mail and replaces answering machine.A. TeleconferenceB. VideoconferenceC. PagerD. Voicemail正确答案：D14、The parts of an email contain to line, from line, date line, subject line, body. Body here means____.A. 树干B. 枝干C. 身体D. 正文部分正确答案：D15、The closing paragraph contains important information or explanations about the main idea of the message.A. 是B. 否正确答案：B16、Subordinates mean ____ in Chinese.A. 地铁B. 上级主管C. 下属D. 同事正确答案：C17、Secondary research involves locate data that already has been gathered and reported.A. 是B. 否正确答案：B18、A company's annual report to stockholders or a report to a government agency is an example of a formal report.A. 是B. 否正确答案：A19、Subject line is a/an ___description of the main idea of the message.A. detailedB. importantC. briefD. meaningless正确答案：C20、Globalization means ____ in Chinese.A. 信息化B. 科技化C. 全球化D. 交际化正确答案：C21、Developmental paragraph can support the main idea by providing____ and____.A. opening remark, closing remarkB. topic sentence, opening remarkC. specific facts, detailsD. ending and examples正确答案：C22、Personal space means ____ in Chinese.A. 个人空间B. 外太空C. 虚拟空间D. 剩余空间正确答案：A23、Analytical reports present information, so they include very little analysis.A. 是B. 否正确答案：B24、The less English people understand, the more they rely ____ body language.A. toB. againstC. onD. from正确答案：C25、If the facts you need are not availably in books, magazines, or other sources, you may need to conduct primary research.A. 是B. 否正确答案：B26、Our _____ is located in Shanghai.A. headquartersB. headquarterC. quarterD. quake正确答案：A27、The symbols contained in a message can be ___ or ____.A. verbal, nonverbalB. oral, verbalC. written, nonverbalD. oral, electronic正确答案：A28、Internal documents also are 1 to advise, direct, or state policy. Employees write emails and memos 2 advise supervisors or coworkers 3 particular topics or procedures. For example, suppose the 4 of your department 5 requested your input on the changes in the new family leave policy. After 6 investigation, you send your supervisor a memo with recommended changes. Supervisors 7 use email and 8 to direct. For example, as a supervisor, you might write 9 email to direct the human resources department to draw up legal and 10 guidelines for the new leave policy. A. commonly B. an C. administrative D. memos E. used F. on G. to H. your I. has J. supervisor正确答案：--begin--29、Email is writing, sent, and received on a computer.A. 是B. 否正确答案：B30、Personal ethics derive from the person's upbringing. Derive from means____.A. removing fromB. returning fromC. coming fromD. protecting from正确答案：C31、____, email is being used instead of letters to send certain types of routine positive or neutral messages.A. IncreasinglyB. IncreasingC. IncreaseD. Increased正确答案：A32、When a manager communicates his or her recommendation to company officers, the communication is regarded as ___.A. lateral communicationB. downward communicationC. informal communicationD. upward communication正确答案：D33、Communication among peers—people of the same status--- is lateral communication. Lateral communication means _____.A. 下行交际B. 上行交际C. 平行交际D. 非正式交际正确答案：C34、Verbal symbols are words used in speaking and writing. Verbal symbols mean____.A. 动词符号B. 非动词符号C. 语言符号D. 非语言符号正确答案：C35、Communication among peers is called lateral communication. Peers means ____.A. outsidersB. communicatorsC. people of the same statusD. supervisors正确答案：C36、Most email software is compatible. Compatible means____.A. 公司的B. 组成的C. 竞争性的D. 兼容的正确答案：D37、Reference initials indicate ___ keyed a letter.A. toB. whoC. to whomD. to who正确答案：B38、Accommodating and benefiting from the diversity of employees and customers ____ one of the greatest challenges in the workplace today.A. beingB. areC. isD. was正确答案：C39、Jargon means____.A. 龙B. 乔治C. 行话D. 大写正确答案：C40、1. Communication is the process 1 to send and interpret messages so they are understood. When 2 with others, you do it so quickly and naturally3 you don’t realize a process is 4 used. In the business environment, that 5 is called business communication. Think about this question: is being an effective communication important to you? When responding 6 that question—7 you thought 8 your personal, academic, or 9 life—— the answer should have been “yes”. Being an 10 communicator should be important to everyone. A. that B. used C. being D. communicating E. professional F. effective G. process H. whether I. to J. About正确答案：--begin--41、What are the three paragraphs included in paragraph structure in business communication?A. Introduction paragraph, supporting paragraph, beginning paragraphB. Opening paragraph, developmental paragraph, closing paragraphC. Informal paragraph, formal paragraph, developmental paragraphD. Supporting paragraph, closing paragraph, informal paragraph.正确答案：B42、Globalization means____ in Chinese.A. 沟通化B. 全球化C. 复杂化D. 传播正确答案：B43、The population of the United States is becoming culturally diverse.A. 是B. 否正确答案：A44、Since you work in a diverse workplace, you need to be able to get along ____ many different kinds of people.A. toB. fromC. withD. against正确答案：C45、Companies usually place an order by using a form called a purchase order. Place an order means____.A. 放置命令B. 下达命令C. 排列顺序D. 下单正确答案：D46、Courteous words are passive, considerable and bias-free.A. 是B. 否正确答案：B47、A goodwill message can be an acknowledgment or a friendly message _____ to build relationships.A. designedB. designC. designingD. to design正确答案：A48、Proofreaders' marks are a type of shorthand for editors.A. 是B. 否正确答案：A49、Never patronize your client, the word patronize means____.A. talking down toB. respectingC. looking intoD. looking through正确答案：A50、To establish rapport, the messages with negative news should contain negative opening.A. 是B. 否正确答案：B51、External barrier means ____in Chinese.A. 外在障碍B. 内部障碍C. 语言障碍D. 文化障碍正确答案：A52、Most people want to do what their customers, coworkers, and employers expect ____ them.A. toB. againstC. ofD. as正确答案：C53、A smile is universal and means the same in any culture.A. 是B. 否正确答案：B54、All lines must begin at the ____ in block format.A. middleB. right marginC. left marginD. the above正确答案：C55、She has been transferred from company headquarters in Beijing, transfer means ____ here.A. 传播B. 指导C. 调动D. 透明正确答案：C56、Informal communication does not follow _____ .A. informal reportB. formal reportC. established lines of authorityD. lateral communication正确答案：C57、Most business reports are informal reports ___ have one of two purposes.A. whoB. fromC. thatD. when正确答案：C58、Secondary research involves gathering fresh , new data.A. 是B. 否正确答案：B59、A multinational company simply and solely sells products or purchases goods from another country.A. 是B. 否正确答案：B60、After you have analyzed the data, you may arrive at a conclusion, an opinion based on interpretation of data.A. 是B. 否正确答案：A61、The two most common internal documents—those written for use within an organization are _____.A. advise and informationB. memos and emailsC. requests and informationD. memos and policy正确答案：B62、The date line ____ the date when the letter was keyed.A. showingB. showC. showsD. being shown正确答案：C63、The closing of a message containing negative news should be courteous andhelpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.(1)、The closing of a message containing negative news should be courteous and helpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.正确答案：(2)、1. A message containing negative news should have a courteous and helpful closing.A. 是B. 否正确答案：A(3)、2. The courteous closing of a negative message may rebuild goodwill.A. 是B. 否正确答案：A(4)、3. An apology should be placed in the closing of a message containing negative news.A. 是B. 否正确答案：B(5)、4. The sender should apologize if he or she can’t accommodate the receiver.A. 是B. 否正确答案：B(6)、5. Offer another option in the closing can shift the emphasis of the receiverfrom negative news to a positive solution.A. 是B. 否正确答案：A64、What is the opposite phrase of formal communication?A. written communicationB. oral communicationC. electronic communicationD. informal communication正确答案：D65、What is the opposite phrase of external communication?A. informal communicationB. formal communicationC. internal communicationD. oral communication正确答案：C66、The assessment determines the order and timing of your message.A. 是B. 否正确答案：A67、Supervisors mean ___ in Chinese.A. 超级明星B. 迷信C. 下属D. 上级主管正确答案：D68、Incorrect spacing belongs to ___ errors when the final draft of a written message is being proofread.A. generalB. mechanicalC. meaninglessD. unimportant正确答案：B69、Business letters are used to communicating written messages to people outside an organization.A. 是B. 否正确答案：B70、Use active voice helps one be direct and keep one’s sentences from being too wordy.A. 是B. 否正确答案：B71、Men and women can be hired for any job for which they are qualify in today’s workplace.A. 是B. 否正确答案：B72、The applicant is ______ about the job requirements and the company.A. knowB. knewC. knowledgeableD. have known正确答案：C73、Introverts mean _____ in Chinese.A. 内向者B. 旁观者C. 辅助者D. 外向者正确答案：A74、A developmental paragraph ends a communication with a summation or a reference to the main idea stated in the opening paragraph.A. 是B. 否正确答案：B75、Cultural diversity means ____ in Chinese.A. 文化种类B. 文化障碍C. 文化多元性D. 文化交际正确答案：C76、Headquarters mean____ in Chinese.A. 总部B. 四分之一C. 第一段D. 秋季正确答案：A77、The communication process is so automatic and natural that you even may not realize you are using it. Automatic means ____ here.A. 感激的B. 不假思索的C. 流利的D. 人为的正确答案：B78、A negative-news message conveys news that will ____ the receiver.A. satisfyB. reflectC. supportD. disappoint正确答案：D79、"Come in and use your Tech credit card soon." The sentence contains the message focusing on the receiver, it can be regarded as ____.A. I-orientedB. Business-orientedC. Communication-orientedD. You-oriented正确答案：D80、____ and benefiting from the diversity of employees and customers is one of the greatest challenges in the workplace today.A. DevelopingB. FailingC. AccommodatingD. Needing正确答案：C81、Most Americans prefer to stand ____ when talking to others.A. less than 18 inchesB. more than 3 feetC. 18 inches to 3 feetD. closer than a couple of feet正确答案：C82、Another external barrier to communication within an organization is a closedand authoritarian climate. A closed and authoritarian climate means____.A. 封闭和烦闷的天气B. 封闭和狭隘的空间C. 封闭和专制的氛围D. 狭隘和压抑的氛围正确答案：C83、Cultural differences can be communication barriers.A. 是B. 否正确答案：A84、Body language may include facial expressions, ___ or postures that accompanya person’s words.A. gesturesB. expressionC. expressionsD. oral symbols正确答案：A85、Your ability to establish and build relationships 1 every aspect of your 2. Whether in your social, academic, or professional life, this ability determines the depth of 3 relationships 4 friends, family members, classmates, and coworkers. Good relationships 5 in goodwill—the 6 reputation that 7 individual or a business has with its customers. Any communication 8 helps to develop a 9 relationships between you 10your receiver builds goodwill. A. your B. affects C. life D. favorable E. with F.result G. an H. that I. and J. better正确答案：--begin--86、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”(1)、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”正确答案：(2)、1.What is the best title for the passage?A. Professor Walker’s ResearchB. How to Make Big Money.C. Differences Between Science and Arts Degrees.D. Studying Arts Has Negative Financial Outcome.正确答案：D(3)、2.Universities charge students a rather high tuition mainly because_____.A. they provide the students with very prosperous subjects to learnB. they assume that their graduates can earn much more than they had paidC. they don’t get financial support from the governmentD. they need much revenue to support the educational expenses正确答案：B(4)、3.The word “lucrative”(Line 1, Para. 4) most probably means _____A. sensibleB. creativeC. profitableD. reliable正确答案：C(5)、w, medical and business graduates could earn 25% more than ______A. education graduatesB. arts graduatesC. those who had not studied at the universityD. the average income正确答案：C(6)、5.We can safely conclude that the author ______.A. regards arts degrees as meaninglessB. finds this result disappointing and unfairC. wants the students to think twice before they decide what to learn in collegeD. holds that arts degrees are still rewarding despite its scarce financial returns正确答案：D87、Members of effective work teams have a strong group identity and foster improvement by reviewing both successes and failures.A. 是B. 否正确答案：A88、You must communicate to obtain the information you need. Obtain here means ____.A. 发出B. 建立C. 设置D. 获取正确答案：D89、Liking business letters and memos, informal reports are organized arounda main idea and its supporting information.A. 是B. 否正确答案：B90、Complete messages contains a variety of sentence types.A. 是B. 否正确答案：B91、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a government agency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.(1)、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a governmentagency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.正确答案：(2)、1. Formal reports often are long, analytical and impersonal.A. 是B. 否正确答案：A(3)、2. An anual report to stockholders is the preliminary part of an informal report.A. 是B. 否正确答案：B(4)、3. Informal reports often contain preliminary parts such as a title page, an executive summary.A. 是B. 否正确答案：B(5)、4. Formal reports often are longer than informal ones and are written in formal style.A. 是B. 否正确答案：A(6)、5. An internal proposal which is an example of formal report, is used to analyze an internal problem and suggest a solution.A. 是B. 否正确答案：B92、To avoid becoming a communication barrier, ___ need to think before they speak while introverts need to make sure they speak.A. extrovertsB. receiversC. introvertsD. senders正确答案：A93、Specific facts and details should appear in ______.A. developmental paragraphsB. closing paragraphC. opening paragraphD. topic sentence正确答案：A94、Which part can tell the recipient that another separate document is included with a memo?A. Date lineB. From lineC. AttachmentD. To line。

电大网考《商务英语基础(1)》试题及答案

电大网考《商务英语基础(1)》作业试题及答案C. and there are two hundred and sixteen thousand一单选题employees worldwide.D. I am afraid we can go no further.1.Can I ____a message or would you like to ring him on 7. I have the authority________ （5.00 分）his mobile phone? A. to negotiate with you（5.00 分） B. has done damage to our reputationA. make C. to make this product possibleB. leave D. what seemed an impossible problemC. haveD. take 8.Could you come______ to the development workshopfor a second? （5.00 分）2. A. upThe engineer recommended________ B. on（5.00 分） C. downA. when we look at this question. D. overB. that values his new ideas.C. that the process can be made simpler. 9.D. which is the Mark 2 project. Could you _________the times of flights to Atlantaand reserve me a seat?3. （5.00 分）Shall we get straight ________to business? A. find through（5.00 分） B. findA. in C. find overB. down D. find outC. overD. for 10.The company really needs the fax machine bytomorrow________ （5.00 分）4. A. we’ve ever given before.We’ll do our _____to make your visit worthwhile. B. but I got nothing out of it.（5.00 分） C. or it will have to look elsewhere.A. best D. I am afraid we can go no further.B. muchC. most 11.D. worst I have a small token of our gratitude________（5.00 分）5.We very muchappreciate your efforts________ （5.00 A. that the process can be made simpler.分）B. when we look at this question.A. our production costs must be no more than 15 C. which is the Mark 2 project.percent. D. which I would like you to have.B. has done damage to our reputationC. to negotiate with you 12.I wonder __________you could check Mr. Sakai ’sD. to make this product possible European itinerary. （5.00 分）A. how6.Because we can’t find a compromise________ （5.00 B. if分）C. thatA. we’ve ever given before. D. whatB. but I got nothing out of it.7. 4.Hello. my name is Edward Green. I _________to speak The telephone line is busy at the moment.to Mr. Smith, please. （5.00 分）（5.00 分） A. fairA. would likeB. quiteB. wantC. wellC. want toD. quietD. glad5.14. They look forward to the new products soon.I think the discount is higher than anything________ （5.00 分）（5.00 分） A. sawA. or it will have to look elsewhere.B. seeB. we’ve ever given before.C. seeingC. there are two hundred and sixteen thousandD. to seeemployees worldwide.D. but I got nothing out of it. 6.The seller was trying to sign a substantial 15. order________The Greenfield site has made the （5.00 分）campus . A. that is made with certain conditions.（5.00 分） B. that you have finalized the delivery dates.A. to look more beautiful C. then he could get a large discount.B. looks more beautiful D. to be more flexible over terms of payment.C. look more beautifulD. looking more beautiful 7.She mail the package before the post office1.Please me how to do the market research for closes.a new product. （5.00 分）（5.00 分）A. take A. hasB. have B. have toC. show C. has toD. give D. must to2. 8.We need to consider a couple of options________ In those early days, the boy company’s （5.00 分）business was model railways and cars.A. which is the Mark 2 project. （5.00 分）B. when we look at this question. A. usefulC. that values his new ideas. B. fullD. that the process can be made simpler. C. easyD. core3.The computerized doll the quality test. 9.（5.00 分）She said that she wouldn ’t mind the typingA. passed work for you.B. succeeded （5.00 分）C. made A. about doingD. got B. to doC. doingD. do1.6. A: Would you like a cup of coffee?We use our tongue to . B:_____________________.（5.00 分）（5.00 分）A. feel A. That ’s Research and Development.B. taste B. No, thank you.C. touch C. Yes.D. see D. Thank you.7. 2.I just received a proposal________ Is it possible________（5.00 分）（5.00 分）A. that you have finalized the delivery dates. A. It is entirely our fault.B. to be more flexible over terms of payment. B. to talk to the Manager?C. that is made with certain conditions. C. I ’m terribly sorry.D. that could benefit both of us. D. with our compliments.8. 3.The researcher has to start looking for a Our sales brochure for this summer should be company________ by the end of July.（5.00 分）（5.00 分）A. which I would like you to have. A. excitingB. that values his new ideas. B. exactC. which is the Mark 2 project. C. readyD. that the process can be made simpler. D. ingenious9. 4.The two parts reached no solution on the final , three months ago I could not have item________ negotiated this deal.（5.00 分）（5.00 分）A. which is the Mark 2 project. A. EspeciallyB. which I would like you to have. B. PartiallyC. that the process can be made simpler. C. EntirelyD. that values his new ideas. D. Obviously10. 5.A provisional agreement is one________ A: Welcome to Bibury Systems.（5.00 分）B:___________________.A. that could benefit both of us.B. that you have finalized the delivery dates. （5.00 分）C. that is made with certain conditions. A. Thank you.D. then he could get a large discount. B. That ’s Research and Development.C. No, thank you.11.The new executive has done well to make the D. Yes.wholesaler agree________ （5.00 分）A. that could benefit both of us. 6.B. then he could get a large discount. __________________the Manager’s not available atC. that is made with certain conditions. the moment. But the Assistant Manager is here. HowD. to be more flexible over terms of payment. Can I help you, madam?（5.00 分）（5.00 分）A. I ’m afraid A. put up withB. with our compliments. B. put offC. to talk to the Manager? C. put outD. It is entirely our fault. D. put of8.Mr. McNeil asked Mr. Don Bradley to ship the goods 13.____ air. （5.00 分）We agreed in front of the building thisA. by afternoon.B. on （5.00 分）C. at A. meetingD. in B. meetsC. met9. D. to meetA: Good weekend?B: _________. 14.A: Are you Edward Green?（5.00 分）B:_______________.A. Yes. （5.00 分）B. Thank you. A. Excellent, thank you.C. No, thank you. B. Thank you.D. Excellent, thank you. C. No, thank you.D. Yes.10.No credit will be offered ____ you place an order for 15.more than 40.000 units. A: I ’m sorry,R&d?（5.00 分）B:_______________________.A. after （5.00 分）B. when A. No, thank you.C. if B. Thank you.D. unless C. Excellent, thank you.D. That ’s Research and Development.11.The board room can fifty people. （5.00分） 1.A. make --- Here is the company structure of Bibury Systems.B. hold --- I see. Where does Kate fit the companyC. put structure?D. support （5.00 分）A. with12. B. intoCould you the appointment next C. inMonday? D. onto（5.00 分）A. rearrange, for 2.B. rearrange, at A._____________.C. rearrange, until B. Yes. I haven ’t retired yet.D. rearrange, in （5.00 分）A. That ’s not exactly true.13. B. Peter, are you still doing consultancy work?The discussion has been until Monday. C. How are things at Bibury System?D. Nice to meet y ou again. Peter. It ’s been a long （5.00 分）time. A. Can you take a message, please?B. My name is Don Bradley.14. C. Hello. Can I speak to Phil Watson, please?A:Good morning. Phil Watson ’s office. D. This is Don Bradley.B:___________.（5.00 分）9.A. My name is Don Bradley. --- Do you know our company at all?B. Hello. Can I speak to Phil Watson, please? --- No, it ’s the first time here.C. Can you take a message, please? （5.00 分）D. I ’ll try his mobile. A. I had beenB. I am coming15. C. I wasThis result my research, Can you see it? D. I have been（5.00 分）A. proves 10.B. approves They have a very big budget. They fiveC. welcomes percent of their profit to that department .D. values （5.00 分）A. thank16.We can make the new research an priority. B. commit（5.00 分） C. contributeA. entire D. makeB. obviousC. expensive 11.Sally, you have arranged for me tomorrow,D. absolute it ’s canceled. （5.00 分）A. whatever17. B. whicheverA:Something important has come up.________. C. whatB:C an it wait? I ’ll be through in ten minutes. D. however（5.00 分）A. Can you spare a minute? 12.B. Can it wait? A: It ’s good of you to see me.C. Sorry to interrupt. B:_________. I have heard a lot about yourD. Do you mind,? company.（5.00 分）18. A. Good things, I hope.Weemploy about seven hundred full-time people. But B. News travels fast in the toy industry.we causal staff when we need C. Not at all.them. D. They are very impressive.（5.00 分）A. check in 13.B. taken in A: Do you like it?C. check out B:___________.D. take on （5.00 分）A. Yes.19. B. It ’s very good.A:I ’m afraid Mr. Watson is not in the office at the C. Excellent, thank you.moment. D. No, thank you.B:______.20. 5.We always buy products with the sales The engineer hasn’t got time to track down the performance. problem. ‘To track down ’means to find out.（5.00 分）（5.00 分）A. most错误B. best正确C. muchD. more 1.Let ’s movefrom the general to the specific. This21. sentence means let ’s talk about some particular and A: As you know, JK Toys has a strong presence in about some part, but not about the whole.Europe. （5.00 分）B: Yes, I saw your sales figures for last错误year.____________.正确（5.00 分）A. Not at all. 2.B. News travels fast in the toy industry. Mr. Smith isn ’t available. This sentence meansC. They are very impressive. Mr. Smith is free and not busy.D. Good things, I hope. （5.00 分）错误二判断题正确12. 3.The new launch date is very tight. ‘Tight ’here If you have any questions, please feel free to means not leaving enough time. interrupt at any time. This sentence means if you（5.00 分）have somethin g that you don’t understand, you can 错误make a break in at any time.正确（5.00 分）错误13.正确If you are stuck, change to a new point. ‘To bestuck ’means to be sure of something. 4.（5.00 分）They’re doing some very innovative work in solar错误energy. “innovative ”here means something out正确of date.（5.00 分）14.错误I don ’t think price can be a factor at this stage.正确The sentence means to consider the price matter now.（5.00 分） 5.错误Let ’s have a run through. This sentence m eans 正确let ’s run from one side to another.（5.00 分）15.错误That is the existing product range. “product正确range”means product portfolio.（5.00 分） 1.错误Wehave a very flexible position on licensing deals. 正确“flexible ”here means very hard and uneasy to bend.（5.00 分）错误Could you charge it to my room? “charge”here正确means to add it to his account so he can pay for itlater.22. （5.00 分）This is the latest prototype. “prototype ”here错误means a standard or typical example.正确（5.00 分）错误16.正确I ’m a fraid our office is closed until nine o’clocktomorrow morning. This sentence means our office16. will be open after nine o ’clock tomorrow morning. Big Boss deserves the best packaging designs. This （5.00 分）sentence means the toy Big Boss is not very worth错误having the best out packing design.正确（5.00 分）错误4.正确J.K.Toys company will launch Dealer Dan on January20th. “launch ”here means makes the toy 4. available to the public.When it hears the trigger word, it plays it back. （5.00 分）“trigger word ”here means a word that initiates a错误process or course of action.正确（5.00 分）错误正确5.Weneed to speak further about this. This sentencemeans we need to discuss the problem more.（5.00 分）错误正确1.Something important has come up. This sentencemeans something important happens unexpectedly.（5.00 分）错误正确2.The important thing is that this is a majorbreakthrough. “breakthrough ”here means animportant development or achievement. （5.00 分）错误正确3.。

国家开放大学电大专科《商务英语1》2023-2024期末试题及答案(试卷号：3897)

国家开放大学电大专科《商务英语1》期末试题及答案2 （试卷号：3897）一、交际用语（共10分，每小题2分）1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。

1.— ould you look after my dog for me while we' re away?一A.No, thanks.B.With pleasure.C.r m not afraid.2.― ello!Could Is peak to the headmaster,please?A.Hold on, please.B.That's the headmaster, please.C.Who are you?3.一Happy birthday !A.Thank you.B.The same to you.C.Good luck.4.一Sally, could you lend me your calculator?Mine is not working_A.It doesn t matter.B.No, I can' t.C.Sure.5.— e think$55, 000 would be reasonable for transferring our trademark. That' s too high.A.Oh, my honey.B.Oh, my goodness.C.Oh, my friend.二、词汇与结构（共30分，每小题2分）6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。

6.― ow many children_in the picture?—Three.A.are thereB.is thereC.have there7.It's better to ask for help_you meet a problem.A.thatB.WhenC.which8.You look muchafter vacation.A.goodB.bestC.better9.If you need any help, please feel freecontact me.A.ofB.onC.to10.I was in_of the northwest region of China.A.chargeB.dutyC.change11.The third part is the_results.A.expectB.expectingC.expected12.The population of the world still_now.A.has:grownB.will:growC.is; growing13.You are planning to export this product to Europe, _?A.don t youB.aren t youC.are you14.I bet that Mike wished you_him that earlier.A.toldC. had told15.Then people, _are interested, can apply for the job.A.whoB.theyC.those16.r ve learnedtoday.A.something newB.new somethingC.new something17.I believe t eamwo rk imp or tan t.A.wasB.isC.are18.There are some visitorsto our marketing department next week.eB> comingC. to coming19.These police oftenthe children across the street.A.helpB.helpsc. is helping20.I have finished_your project plan.A.readB.to readC.reading三、阅读理解（共40分，每小题4分）21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸±oIf you don t have much experience of making phone calls in English, making a business callean be a worrying experience.Most business people, unless they feel very confident, prepare for an important phone call intalking to help them to remember what was said.Although it's quick and convenient to phone someone to give them information or to askquestions, the disadvantage is that there is nothing in writing to help you to remember whatwas said. It's essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e~mai 1 to confirm the main points that were made.Because it's so easy to be misunderstood when talking on the phone, it's a good idea tor epeat any important information (especially numbers and name s) back to the other person t omake sure you've got it right. Always make sure you know the name of the person you're talkingto. If necessary, ask them to spell it out to you, so that you can make sure you ve got itright-and try to use their name during the call.And make sure that they know your name too.21.If you don t have much experience of making phone calls in English, making a business callean be_A.an easy thingB.a happy experienceC.a painful thingC22.Most business people prepare for an important phone call in a foreign language bymak ingnotes in advance because_A.they are very confidentB.their foreign language isn t so goodC.they don t want to miss any important information23.When the speakers reach an agreement on the phone, will send a fax or e-mail inorder to confirm the main points that were made.A.one of themB.both of themC.none of them24.What does "it” refer to in the first sentence in paragraph four "…to make sure you ve gotit right” ?A.important informationB.the other personC.a good idea25.The best title of this passage would be “A.The Importance of Taking NotesB.Making Business CallsC.Talking on the Phone26-30题：阅读下面的句子，根据文章内容进行判断，正确的写，错误的写“F”，并将答案写在答题纸上。

形考网考《商务英语基础(1)》参考答案 -国家开放大学国开电大

D. that the process can be made simpler.
3.The computerized doll（A）the quality test.
A. take
B. have
C. show
D. give
2.We need to consider a couple of options___（B）_____
A. which is the Mark 2 project.
B. when we look at this question.
C. that values his new ideas.
A. when we look at this question.
B. that values his new ideas.
C. that the process can be made simpler.
D. which is the Mark 2 project.
3.Shall we get straight ___（B）_____to business?
A.. find over
D. find out
10.The company really needs the fax machine by tomorrow____（C）____
A. we’ve ever given before.
B. but I got nothing out of it.
A. how
B. if
C. that
D. what
13.Hello. my name is Edward Green. I ____（A）_____to speak to Mr. Smith, please.

国家开放大学电大专科《商务英语1》2022-2023期末试题及答案(试卷号：3897)

国家开放大学电大专科《商务英语1》期末试题及答案1（试卷号：3897）一、交际用语(共10分，每小题2分)1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。

1.—Could you please tell me your name ?A.Sure.I like it.B.Sure.It is my pleasure.C. Sure. My name is John Taylor2.—When can you effect shipment ?—_A.Around in June.B.It is late.C.A direct shipment is better3.一Hello，I'm Susan.Nice to meet you.-A.And you ?B.Nice to meet you，too.C. Very nice.4.一I can show you around，if you like.一A.Let's go.B.Sure. Thank you.C.I can't wait.5.一You know， your parents wished you had told them the truth earlier.A.We should also find that.B.So be careful with telling the truth.C.Well， truth is not always pleasant二、词汇与结构(共30分，每小题2分)6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。

6.The whole family enjoying the beautiful music now.A. are allB.all isC.all are7.—How many children_in the picture?一Three.A.are thereB.is thereC. have there8.We're sorry to tell you that your remittance_yet.A.won't arriveB. hasn't arrivedC. doesn't arrive9. This story is about some American students learned business ski1ls by operating their own banks.A.whoB.whichC.whom10.Now，we have enlarged and our domestic market and European market.A.consolidatedB.mergedC. purchased11.If you want to pay something in another currency，you have to change your money into the other money.A.inB.forC. back12.I'll get your RMB for you while you're_these forms.A.filling outB.taking outC. working out13.The question___we should use this brand name will be decided by our marketing team.A.whichB. WhetherC.what14.Do you think you could cut it30%?A.byB.downC.at15.I have finished_your project plan.A.readB.to readC. reading16.Prices may change quickly if supply or demand_A.changesB.changeC.will change17.Actually，buyers are the group of people___want to buy certain goods or services.A.theyB.whoC. which18.The next shareholder's meeting was at the end of this year.A.schedulededC. made19.A week ago，I sent him a statement the amount overdue.A. showB.showingC.showed20.is very important that you don't make any mistakes when you calculate those figures.A. ThatB.WhatC.It三、阅读理解(共40分，每小题4分)21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。

电大网考《商务英语基础(1)》试题及答案

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