客户财产管理程序【中英文】

1.0 Purpose目的

1.1 The procedure defines to control customer property in case of lost and damage.

对顾客财产进行有效的管理，防止损坏和丢失。

2.0 Scope范围

2.1 Apply to the process for identify, verify, protect and safeguard the customer property

适用于顾客财产的识别、验证和保护。

3.0 Definitions定义

3.1 Customer property: Customer-owned including returnable packaging，Mold, tooling, Checking Fixture

etc

顾客财产：本公司的顾客财产主要包括顾客提供的可循环使用的周转箱，模具、治具及检具等等

4.0 Responsibility职责

4.1 AQP dept. collects drawings and technical specifications from customers.and to communicate with

customer regarding the customer’s property

项目部收集顾客人提供的图纸、技术规范等技术资料。并就客户财产状况与顾客进行沟通与协调

4.2 Logistic dept.to management the returnable box and communicate with customer.

物流部负责管理周转箱，并于客户保持沟通。

4.3 Maintenance Dept. to management the mold /tooling and keep them have the mark ,Quality dept. to management the checking fixture ,

维修部负责管理客户的模治具并做好标识，质量部管理检具。

5.0 Procedure 程序

5.1 Identification and verification for customer property顾客财产的识别和验证

5.1.1 AQP dept. Receives and technical specifications from customers. And transfer them to the

APQP Team

项目部从顾客处获得技术参数，并且转交到APQP 团队。

5.1.2 AQP department verified technical specifications after received. And give customer materials

material codes and put recipes into system. Technical specifications should be kept in folder.

项目部在收到技术参数后进行确认。技术参数应存档。

5.1.3 For all of the customer’s properties ,every dept.should set up the Inventory Book ,and should have the

check list ,also ,for mold/tooling and checking fixture ,meanwhile ,they should be marked by label as forever

clarification

对于所有的客户资产，所有部门需要建立台账，以及清单，同时，对于模治具以及检具而言，需要

有客户要求的永久性标识。

5.2 Control for customer property顾客财产的管理

5.2.1 Functional departments should do the Maintenance plan and check stock , if have any un-match or missing ,should have the report to highlight.Once the Program is end life ,AQP should communicate with Customer ,and deal with the Properties based on customer’s feedback。

职能部门需要做定期保养及维护，同时也需要进行盘点，如果项目到期项目部需要联系客户，讨论如何处理客户资产，并按照客户的回复处理。

6.0 Reference Documents参考文件

None/无

7.0 Reference Forms 参考表单

FN-AQ-004 Customer property list《FN-AQ-004 顾客财产清单》，

8.0 Flow Chart 流程图

None/无