回复询盘基本用语
外贸询盘话术
外贸询盘话术
1. “嘿，咱可别一上来就问价格呀，那多生硬！就好比你去相亲，
直接问人家工资多少，合适不？”
2. “咱得先唠唠家常呀，问问对方最近咋样，这就像朋友聊天一样
自然，懂不？”
3. “你说你直接要人家报最低价格，人家能乐意吗？这不是逼人嘛！”
4. “哎呀呀，要多夸夸人家产品好呀，谁不喜欢听好听的呢，就像
咱被夸了也高兴呀！”
5. “别老是自己说个不停呀，也得听听人家咋说，这跟聊天一样，
有来有往才行呀！”
6. “你想想，你要是态度冷冰冰的，人家能热情回应你吗？这不是
自找没趣嘛！”
7. “咱得表现出咱的诚意呀，就像追求喜欢的人一样，得用心呀！”
8. “可别问些傻傻的问题哦，不然人家会觉得你不专业的，这多尴
尬呀！”
9. “要让人家觉得你是真的感兴趣，而不是随便问问，懂不懂呀你！”
10. “别把询盘搞得那么严肃嘛，轻松点，就像和朋友聊天谈生意一样！”
结论：外贸询盘话术很重要，要用恰当、自然、有诚意的方式去和对方沟通，这样才能取得好的效果。
针对某个产品的询盘回复
针对某个产品问价如:Dear Sir,We are an import company located in Hannover, and interested in your ladies jacket F963-08.Pls give us your suitable price FOB Shanghai.Tks,买家有目的性的来询问具体他需要某款产品，这封询盘，我们需要怎么回复呢？如下四种办法可以给大家作为借鉴：回复模板一：Dear Sir or Madam (注意替换）:Send you a cup of coffee and wish you will have a wonderful mood everyday...I am replying to your Buy Requirements in http://www.***.com/（信息来源渠道不同，注意替换）in which you indicated the need for ***（产品类别不同，注意替换）.We, 公司名, Ready to be your Reliable Business Partner from China.附上报价和报价方式..The price：Payment Term：Please send us your more details and specifications about your order. As you know, the price is mainly related with***（产品类别不同，影响价格的主要因素不同，注意替换）. In addition,we also accept order according to the sample or manuscript you send to u .we are professional supplier for ***(产品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出口国别或地区). We are cooperation with many famous company ,such as *** 贴上几张公司的图片，验货间、样品间、生产线等图片..The following pictures may suit your market requirements.（也可以说The following pics are popular items and many customers are buying them for resale）Also you’re welco me to check our website(xxx) for more details and select your interested products…贴上适于客户市场或者最近好卖的产品图片At last could you let me know more about your business, and then we can help you better. I have several questions hopefully you could answer:（可以根据需要增加减问题）1,Have you imported from China?2,Your Annual Turnover Capacity?3,Are you selling to domestic or worldwide?Hope we can ***（这里根据所要求的合作意愿进行修改）!Looking forward to hearing from you soon.Best regards!回复模板二:Dear Jack,称呼尽量不要用Sir or Madam等泛称，假如知道对方的名字就直接写上，缩短和对方心理上的距离。
外贸13种询盘回复模板
外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板：尊敬的先生/女士非常感谢您对我们产品的关注。
我们很高兴告诉您，我们可以提供您所需要的产品，并且您可以根据以下信息进行参考：产品名称：产品规格：数量：交货地点：交货时间：其他特殊要求：请告诉我们您对以上信息的想法，我们将为您提供详细报价和更多相关信息。
2.价格询盘回复模板：尊敬的先生/女士非常感谢您对我们产品价格的关注。
我们很高兴为您提供以下报价：产品名称：产品规格：数量：报价（单价/总价）：交货地点：交货时间：其他特殊要求：请告诉我们您对以上报价的想法，我们将尽最大努力满足您的需求并提供物有所值的产品。
3.样品询盘回复模板：尊敬的先生/女士非常感谢您对我们样品的关注。
我们愿意提供样品，并且您可以根据以下信息进行参考：样品名称：样品规格：样品费用：样品快递费用：发货时间：付款方式：4.付款询盘回复模板：尊敬的先生/女士非常感谢您对我们付款方式的关注。
我们可以接受以下付款方式：付款方式1：付款方式2：付款方式3：付款方式4：请告诉我们您更喜欢的付款方式，以便我们进行更进一步的讨论和安排。
5.包装询盘回复模板：尊敬的先生/女士非常感谢您对我们产品包装的关注。
我们可以提供以下包装方式：包装方式1：包装方式2：包装方式3：包装方式4：请告诉我们您更喜欢的包装方式，以便我们进行更进一步的讨论和安排。
6.交货时间询盘回复模板：尊敬的先生/女士非常感谢您对我们交货时间的关注。
根据您的需求，我们可以提供以下交货时间选择：选择1：选择2：选择3：选择4：请告诉我们您更喜欢的交货时间，以便我们进行更进一步的讨论和安排。
7.订单确认询盘回复模板：尊敬的先生/女士非常感谢您对我们的订单的关注。
我们已收到您的订单，并且将进行如下确认：订单号：产品名称：数量：交货地点：交货时间：其他特殊要求：请确认以上信息是否与您所期望的一致，以便我们继续为您安排后续工作。
8.发货通知询盘回复模板：尊敬的先生/女士非常感谢您的订单，并且我们将在以下时间安排发货：发货日期：发货产品名称：发货数量：发货地点：快递公司名称及单号：9.质量保证询盘回复模板：尊敬的先生/女士非常感谢您对我们质量保证的关注。
回复客户询盘的常用语 各种表达大搜罗
回复客户询盘的常用语各种表达大搜罗（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are 2% ten days， thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice. （3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当按年利5%计付30日的利息。
Terms to approved buyers strictly net cash， payment within thirty days from invoice date， for prompt cash we will allow thirty days interest， at the rate of 5% per annum.（4）条件：即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms： early delivery， and net cash payment after receipt of the material at our works， and verification of weight and quality.（5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit. （6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we have given you the best terms customary in our business. （7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
回复客户询盘的常用语
回复客户询盘的常用语（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are 2% ten days，thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice. （3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当按年利5%计付30日的利息。
Terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of 5% per annum. （4）条件：即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms：early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit. （6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we have given you the best terms customary in our business. （7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
如何回复询盘模板
如何回复询盘模板
尊敬的先生/女士，
非常感谢您对我们公司的兴趣并给予关注。
我们很高兴收到您的询盘，并愿意向您提供所需的信息。
首先，请告知我们您所关心的产品/服务以及其他具体的要求
和细节，以便我们能更好地回答您的问题并提供最准确的报价和方案。
同时，如果您有任何特定的期望或要求，请务必告知我们，我们将竭尽所能满足您的需求。
另外，为了更好地了解您的需求，我们希望能进一步了解您的公司背景和业务情况。
如果您愿意，也请提供一些相关信息，例如公司名称，业务领域，所在位置等。
最后，请放心，我们的团队将会尽快回复您的询盘，并尽力为您提供满意的解决方案。
如有任何疑问，欢迎随时与我们联系。
再次感谢您的询盘，期待与您进一步合作。
谢谢！
您诚挚的，
[您的姓名]
[您的职位]
[您的公司名]
[联系方式]。
询盘回复话术
询盘回复话术1.感谢您的询问，我们很高兴能为您提供服务。
2.您好，我们已经收到了您的询盘，谢谢。
3.非常感谢您对我们公司的关注，我们会尽快回复您。
4.您的询盘已经收到，我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣，我们会尽快回复您的询盘。
6.您好，感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘，感谢您的耐心等待。
8.我们已经收到了您的询盘，并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈，以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘，并提供最好的解决方案。
12.感谢您的询盘，我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘，并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视，我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司，并期待能与您一起展开合作。
16.为了更好地理解您的需求，我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作，并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案，以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系，共创双赢。
21.非常感谢您对我们公司的询盘，我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作，以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划，并将尽快处理您的需求。
25.您的询盘已经被我们记录，并将第一时间给您回复相关信息。
回复询盘范文
回复询盘范文
尊敬的客户，
感谢您对我们公司的关注和询盘。
我们非常荣幸能够为您提供我们的产品和服务，并期待与您建立长期的合作关系。
根据您的询盘，我们了解到您对我们的产品很感兴趣。
以下是我们对您的询盘的回复：
产品信息
我们的产品是高品质的XXX，具有以下特点：
•高品质：我们的产品采用最优质的材料和最先进的生产工艺，确保产品的品质和性能达到最佳水平。
•多功能：我们的产品具有多种功能和用途，能够满足不同客户的需求和要求。
•可定制：我们可以根据客户的要求和规格定制产品，确保产品能够完全符合客户的需求和要求。
价格和交货期
关于价格和交货期，我们需要更多的信息才能给出具体的报价和交货期。
请告诉我们以下信息：
•您需要的产品数量和规格
•您的交货地点和交货时间
•您的支付方式和条款
一旦我们收到这些信息，我们将尽快给您回复具体的报价和交货期。
服务和支持
我们的服务和支持是我们公司的核心价值之一。
我们承诺：
•及时回复：我们将在24小时内回复您的询盘，并尽快给出具体的报价和交货期。
•质量保证：我们的产品经过严格的质量控制和检测，确保产品的品质和性能达到最佳水平。
•售后服务：我们将提供全面的售后服务和支持，确保客户满意度达到100%。
结论
我们非常感谢您对我们的产品和服务的关注和支持。
如果您有任何问题或需要进一步的信息，请随时与我们联系。
我们期待与您建立长期的合作关系，并为您提供最优质的产品和服务。
祝好！
此致
敬礼
XXX公司。
回复客户询盘的常用语大总结
回复客户询盘的常用语（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are2%ten days，thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice.（3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当按年利5%计付30日的利息。
Terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of5%per annum.（4）条件：即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms：early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit.（6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we have given you the best terms customary in our business.（7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
外贸询盘回复技巧和话术
外贸询盘回复技巧和话术1.非常感谢您的询盘，我们对贵公司对我们产品的关注表示非常高兴。
2.首先，请告诉我们您对我们产品的要求和详细说明。
3.请问您对我们的产品是否有任何特殊要求？4.我们非常愿意为您提供有竞争力的报价。
5.我们的产品具有高质量和竞争力价格，适合您的市场需求。
6.我们将充分满足您的需求，确保产品的质量和交货时间。
7.请告诉我们您所在国家/地区的具体进口政策和要求。
8.我们可以为您提供产品样品以供评估和确认。
9.我们的产品通过了国际质量认证，并获得了良好的市场反馈。
10.我们的产品在国际市场上享有良好的声誉和口碑。
11.如果您有任何具体的问题或疑虑，请随时告诉我们。
12.我们可以根据您的要求定制产品。
13.我们将提供完整的售后服务和技术支持。
14.请告诉我们您的订单量和交货要求。
15.我们将竭诚为您提供最佳的价格和服务。
16.我们期待能够与您建立长期合作关系。
17.我们将及时为您提供报价和交货信息。
18.我们的产品在质量和价格上具有优势。
19.我们已经成功地与许多国际客户建立了合作关系。
20.我们将尽力满足您的需求并提供最优质的产品。
21.我们可以根据您的要求提供不同规格和尺寸的产品。
22.我们有丰富的生产经验和技术专长。
23.我们欢迎您参观我们的工厂，了解我们的生产能力。
24.我们将根据您的订单量和要求提供最短的交货时间。
25.我们将为您提供专业的物流支持和安排。
26.我们有各种付款方式可供选择。
27.我们将提供详细的包装和装运信息。
28.我们将为您提供产品的参考价格，具体价格根据订单量而定。
29.我们将为您提供最新的产品目录和信息。
30.我们欢迎您提供更多的详细要求和询问。
31.我们将按照国际贸易惯例和标准进行业务合作。
32.我们将确保您的订单得到及时处理和跟踪。
33.我们将尽全力满足您的质量要求和要求。
34.我们将保证产品的及时交付和提供最佳的售后服务。
35.我们的产品在性能和可靠性方面具有优势。
回复客户询盘的常用语 各种表达大搜罗贸易,客户,英语.doc
回复客户询盘的常用语各种表达大搜罗-贸易,客户,英语-商务指南-：商贸场合如何回复客户询盘，以下总结了相关用语，希望和大家一同分享。
最新专题：《》（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are 2% ten days，thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice.（3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当年利5%计付30日的利息。
Terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of 5% per annum.（4）条件：即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms：early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality. （5）现金支付折扣，仅限于在10日内以现金付清货款可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit.（6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we he given you the best terms customary in our business.（7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
怎样回复第一次客人的询盘
如何回复买家的第一次询盘一：针对所有产品询价的邮件回复，交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interesting and kind attention. XXX international group was established in 2001, but with ten years of valuable experience in the rubber mainly engaged in manufacturing various rubber products, motors and accessories. Pls visit our website: to check more and detailed items.Enclosed pls find our products poster and specifications for your reference. We are the real munufacturer of auto accessories in China, we also accept OEM/ODEM order and package.If you have any interesting on our products, pls feel free to let me know,we will provide you the best price and service.Best regards,XiaoA二：针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interest and kind attention. XXX is the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Pls visit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD playerDetachable FaceTouchScreen/BLUETOOTHRDS/Ipod control/USB/SDcar DVD/ car video/7"Best regards,XiaoA三：针对OEM/ODM产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below enquiry about xxx, thanks for your kind attention. However, we are sorry to tell you that we have no the same Gps DVD model you sent to me,butwe've promoted our new model #XY-070DVD which is our hot sell product with perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it. But if you insist on your own model, we can still open the new tooling for you, as we have strong R&D capability and accept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA四.：针对非我司产品的询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We received your below enquiry about Waterproofing material, but can you advise what's the products exactly? Are they car cover or waterproof? And can you send us some products photos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We received your below enquiry. However, we are not the watch factory, we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-DV program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to check more and detailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五：打样规则：Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your business withour perfect service and good quality products. Thanks for your interest in our Car DVD. However, in order to control our factory cost, we've set the sample policy long time for each customer: Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 50Pcs). So if you would like the sample for testing or show, we will send you after you paid the sample fee total, but donot worry about it because we will refund the money after you placing new order. I think it deserves to pay this sample, because our good quality product will not make you disappointed.We sincerely hoping could start business with you in coming days soon. If it's ok, pls advise your shipping address and Fedex account no., we will arrange the sample after your paying, tks a lot.Best regards,XiaoA六：客人觉得产品价钱和运费过高，应该如何回复：Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W of the goods would be around 30Kgs, and i asked the cheapest shipping company for you.For the products price, what we quoted to you is our lowest price, our goods has very good qualtiy which cannot be compared with the rubbish goods from other factories. I believe you will be very happy to see our perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七：不确定客人是否找的是我们公司所生产产品种类，应该如何回复：Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visit our website: to check more and detailed items.Pls double check if you are looking this kind of products.If you have any interest about our products, pls feel free to let me know.Best regards,XiaoA八：客户不愿意支付首次样品费及运费，应该如何回复：Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1. Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 500Pcs).2. Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary to make any business with each other, because the customer cannot afford any cost on future business. We donot like that kind of customer,because we donot see his sincerity and honesty to do business.Best regards,XiaoA九：向潜在客户进一步推荐公司的产品，宣扬公司的研发能力：Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb board design is same as ours,this is the copy model of ours, only difference with the color, ours is in blue(as attached file"Internal structure of car key camera"), and yours is in red. However, there have lots of factories to copy and produce the same model products. But you should pay attention to distinguish the factories quality, capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability, specializing in developing the Mini video cameras and security monitoring products for our customer from the shape design, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technical support of one-stop service.Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your best supplier choice to cooperate on the busienss.Best regards,XiaoA。
询盘回复技巧大全。所有模版
询盘回复第一封：Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封：（发客户想要的specification）Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战：Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: （赞美客户对我们的重视，给甜头客户）We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. （告诉客户我们的产品适合他们的市场）2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. （说竞争对手的一点不好的问题）3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".（偶尔用一些国外名言等，增加幽默感）5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时：Hi ，I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. （告诉客户自己有多伟大啊。
外贸询盘回复模板
外贸询盘回复模板
尊敬的客户
首先，请允许我向您介绍我们公司。
我们是一家专业从事外贸业务的
公司，拥有多年的经验和出色的团队。
我们致力于为客户提供高质量的产
品和解决方案，以满足客户的需求。
针对您的询盘内容，我们已经详细阅读并了解了您的需求。
在此，我
将回复您的各项问题，并向您提供相关的信息和建议。
1.产品信息：请告诉我们您对产品的详细要求，例如规格、尺寸、材质、颜色等。
如果有产品图片或样品，也请提供给我们，以便我们更好地
了解您的需求。
2.数量和交付时间：请告知您需购买的产品数量以及期望的交付时间。
我们将根据订单的规模和交付时间制定最合理的方案，并确保按时交付。
3.价格和付款方式：我们将根据您的需求提供最具竞争力的价格。
同时，请告知您的付款方式和其他相关要求，以便我们能更好地协商合作方式。
4.服务和售后：我们承诺为您提供全方位的服务和质量保证。
我们的
产品在生产过程中将进行严格的质量控制，并确保每个细节都符合您的要求。
如有任何质量问题或其他需求，我们将及时处理并提供解决方案。
5.包装和运输：我们可以按照您的要求进行包装，并选择最适合的运
输方式。
我们会确保产品安全地送达目的地，并提供及时的运输跟踪和报告。
除此之外，如果您还有其他问题或需求，请随时告诉我们。
我们的专业团队将竭诚为您提供最满意的答复和解决方案。
祝商祺！
您诚挚的朋友。
史上最全的回复询盘模板
史上最全的回复询盘模板未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的，请随时与我联系。
当付款完成，我将立即备货并发货。
谢谢!提示：请根据您产品自身特点对描述内容进行修改。
已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。
如果您有任何问题请随时联系我。
谢谢!提示：请填上您的订单号和发货天数。
外贸13种询盘回复模板
外贸13种询盘回复模板(总4页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--催促下单，库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
回复询盘范文
回复询盘范文
尊敬的客户，。
非常感谢您对我们产品的关注和询盘。
我们很高兴能够为您提供所需的信息，
并希望能够建立长期的合作关系。
首先，我们想向您介绍一下我们公司的基本情况。
我们是一家专业生产和销售XXX产品的公司，拥有多年的行业经验和丰富的生产经验。
我们的产品广泛应用
于XXX领域，并且深受客户的信赖和好评。
在您的询盘中，您提到了对我们产品的规格、价格和交货时间等方面的要求。
针对您的需求，我们很乐意提供以下信息：
1. 产品规格，我们的产品规格可以根据客户的要求进行定制，包括尺寸、材质、颜色等方面的要求。
同时，我们也可以根据您的具体需求提供相关的技术支持和解决方案。
2. 价格，关于产品的价格，我们会根据您的订单数量、定制要求以及市场行情
等因素进行合理的报价。
我们保证提供具有竞争力的价格，并且在质量上不会做任何妥协。
3. 交货时间，一般情况下，我们会根据客户的订单数量和定制要求来确定交货
时间。
我们会尽最大努力保证按时交货，并确保产品的质量和完整性。
此外，我们公司还提供完善的售后服务，包括产品的安装指导、使用培训以及
长期的技术支持等。
我们希望通过我们的努力和服务，能够为您提供满意的产品和服务。
如果您对我们的产品或服务有任何疑问或需求，欢迎随时联系我们。
我们期待
能够与您建立合作关系，并为您提供更多的帮助和支持。
最后，再次感谢您对我们的关注和支持，期待与您的进一步合作。
祝商祺！
此致。
敬礼。
XXX公司。
以上就是一篇范文，希望对您有所帮助。
必备英语：回复客户询盘常用语（精）
必备英语：回复客户询盘常用语（精）必备英语：回复客户询盘常用语（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。
Our terms are 2% ten days, thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
We only allow a cash discount on payments made within ten days of date of invoice. （3）顾客向我公司购货一律用现金支付。
从发票开出之日起，30日内将货款付清。
如当即支付现款，我公司当按年利5%计付30日的利息。
Terms to approved buyers strictly net cash, payment within thirty days from invoice date, for prompt cash we will allow thirty days interest, at the rate of 5% per annum. （4）条件: 即期发货。
在货到我方工厂，经过验讫重量品质后，立即以现金支付。
Terms: early delivery, and net cash payment after receipt of the material at our works, and verification of weight and quality.（5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
Cash discounts are allowed only on accounts that are paid within the ten-day limit. （6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
You will find that we have given you the best terms customary in our business.（7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
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在回复买家询盘时，一般可以分为四个步骤：跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例：
1、当买家光顾你店铺, 询问产品信息时：
重点：跟买家初次打招呼，要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚，范例参考:
Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.
2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:
Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.
3、交易进行中，通知买家去参看物流情况时，可参考：
The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.
4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考：
Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.
5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。
Hi friend,
Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price. Thanks.
Regards
您好！
在圣诞节来临之际，圣诞礼品将是一个热销产品。
很多买家从我们这进货到他们自己的商店里出售。
这个产品的利润不错。
以下是我们圣诞产品的介绍，请点击了解。
10个起批我们将给您批发的价格.
6、货物断货，货物偶尔的断货只要认真解释一下，买家能够理解，最好的办法是告诉买家自己会积极尽量帮他找到她所需要的产品，同时向他介绍类似的款式供其选择
Hi friend,
We are really sorry that the shoes you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty shoes which have the same style. Hope you like them as well. You can click on the following link to check them out. If there’s anything I can help Please feel free to contact us.
Regards
您好!
我们已经重新设置了价格。
在原有价格的基础上，又给您了15%的折扣。
我们提供的价格比市场价要低，在这个产品上，我们没办法给出更低的价格了。
希望你能接受这个价格，如果有任何问题，请和我联系。
谢谢！
7、大量订购询问价格，大量订单询盘，买家若是赶上采购季我们一定要抓住机会，对他们的回复要一定要详尽，内容一般包括样品的价格、样式、采购量和相应的价格，这个报价建议是包括运费的，而且价格要相对有优势，给买家感觉是给他的一个优惠。
Hi friends
Thank you for your inquiry, we very much hope to complete the order with you for me, here is the products link you need, if you buy 100 pieces, we can give you a wholesale price, $25/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your reply. Regards
谢谢您的询盘，我们非常希望能够与您完成此笔订单，下面是我对您所需要的产品的介绍，如果您一次购买100件，我们可以给您一个批发价格，每件25元.如果您有任何的问题，请和我沟通。
我会竭尽所能来帮助你。
期待您的答复。
8、海关问题，某些国家海关的严格检查造成货物延误，建议及时通知买家，及时的沟通让买家感觉你是一直在跟踪货物的状态，并是一位负责的卖家，以免置之不理造成误会。
Dear friends
We received notice of logistics company, now your customs for large parcel periodically inspected strictly, in order to make the goods sent to you safety, we suggest that the delay in shipment, wish you a consent to agree. Please let us know as soon as possible Thanks
亲爱的朋友
我们接到物流公司的通知，现在贵国的海关对大量邮包进行定期的严格检查，为了使货物安全的送达到贵处，我们建议延迟几天发货，希望征得您的同意。
希望尽快得到您的回复
9、退、换货问题。
Dear friend,
I'm sorry for the inconvenience. If you are not satisfied with the products, you can return the goods back to us.
When we receive the goods, we will give you a replacement or give you a full refund. We hope to do business with you f or a long time.
We will give you a big discount in your next order.
Best regards
亲爱的朋友,
很抱歉给您带来了不便。
如果你不满意的产品,你可以把货物返还追到我们。
当我们收到的货物,我们将给你一个更换或者给你全额退款。
我们希望能和你们建立贸易关系。
当您下次购买时，我们将给您最大的折扣。
流利的沟通，真诚的语言，会让您赢得更多的定单和买家!。