谈判口语期末考试 问题

潮汕职业技术学院2010-2011学年度第二学期

09级国际贸易专业《外贸口语》期末考试要求You can choose one of the following modules to take part in the examination.

Module One

Directions：

1. Find a partner to form a group by yourself.

2. Draw lots from the following topics, prepare for a role-play in five minutes, and act out.

Requirements:

1. Your presentation must be focused on the topic and performed at least 3 minutes. You can use some props.

2. You must try to make your pronunciation clear and standard.

3. Please act it out without your notes.

Topic 1,

Make a friendly talk about establishing business relations, making an inquiry and an offer.

Topic 2,

Work out a dialogue between the waiter and customer in a restaurant to order dishes.

Topic 3,

Make a dialogue between the client and sales manager in the factory or corporation tours.

Topic 4,

Work out a dialogue between the customer and assistant at the showroom, commodities fair or exhibition.

Topic 5,

Work out a dialogue between the buyer and seller to negotiate the price for an order.

Topic 6,

Work out a dialogue between the parties to discuss the complaints, disputes, claims and settlement.

Module Two

Directions：

1, You are required to draw lots from the following situations and given five minutes to prepare, then, have a dialogue at least 3 minutes with the teacher. 2, You should focus on the content listed and add as many facts and negotiation skills as you can.

3. Try to make your pronunciation clear and standard. Try to be active and carry out the dialogue smoothly.

Situation 1,

You, the trade representative of Golden Gate Trading Co. Ltd. in Australia, are very interested in the ceramic products of Chao Zhou Ceramics Import and Export Corporation after visiting the Guangzhou Fair.

You come to the corporation to make a general inquiry on the dishes products so as to establish business relations with them.

Now, you are with the manager of the Sales Department of Chao Zhou Ceramics Import and Export Corporation in the office having a friendly talk.

Situation 2,

Janet, your customer from Singapore, is on a business trip in Puning to visit your factory. Now, you have a luncheon appointment with her at a local restaurant to entertain her some delicious Chinese Food especially the Chaoshan snacks, e.g. Chinese jasmine tea, spring rolls, Puning tofu, Puning noodle, etc.

Situation 3,

You are the sales manager of E&C Co. Ltd. Shenzhen. E&C is an electronic product producer, having years of producing cell phones.

Miss Chen, the sales representative from E&X. E&X is an electronic product importer from India.

You are having a heated discussion on the price of order NO.123 for 1000 cell phones. The unit price offered is 500 Yuan.

As Miss Chen considers your offer is rather high, you try to persuade her to accept your quotation.

Situation 4,

There is a telephone call about complaint and settlement.

Janet, an importer from London, has placed an order with you, Guangdong Native Product Import and Export Corporation, for some canned vegetables. Unfortunately, the goods arrived in London yesterday have some problems. First, 10％ of canned vegetables are outdated. Second, 10％ of the goods are leaking.

Now, Janet is calling to see the settlement. You, the sales manager, answer the phone and handle the problems.