商务礼仪用语及常用英语礼仪口语
商务英语社交礼貌用语
商务英语社交礼貌用语1. 问候:- Good morning/afternoon/evening.(早上好/下午好/晚上好。
)- How are you?(你好吗?)- It's a pleasure to meet you.(很高兴见到你。
)2. 介绍:- Let me introduce myself. I'm [name].(请允许我自我介绍一下。
我是[姓名]。
) - This is [person's name].(这是[某人的姓名]。
)3. 感谢:- Thank you for your time.(感谢你抽出时间。
)- Thank you for your assistance.(感谢你的帮助。
)- I appreciate your efforts.(我感激你的努力。
)4. 道歉:- I apologize for the delay.(我为延迟道歉。
)- Sorry for the inconvenience.(对不起给你带来不便。
)- Please accept our sincere apologies.(请接受我们真诚的歉意。
)5. 邀请:- We would like to invite you to our event.(我们想邀请你参加我们的活动。
) - Would you be available for a meeting on [date]?(你在[日期]有空参加会议吗?)6. 道别:- It was nice meeting you.(很高兴见到你。
)- Have a great day.(祝你今天过得愉快。
)- Goodbye and thank you again.(再见,再次感谢。
)记住,在商务场合中,礼貌用语不仅可以展现你的专业素养,还可以帮助建立良好的人际关系。
商务接待的流程和礼仪英语对话
商务接待的流程和礼仪英语对话A: Good morning, welcome to our company. Can I help you with anything?早上好,欢迎来到我们公司。
我可以帮你处理什么事情吗?B: Good morning, thank you. I have a meeting scheduled with Mr. Smith at 10 am.早上好,谢谢。
我和史密斯先生约好了上午10点开会。
A: Great, I will inform Mr. Smith of your arrival. Inthe meantime, may I offer you some refreshments while you wait?好的,我会通知史密斯先生你的到来。
与此同时,您等待的时候,我可以给您提供一些饮料吗?B: That would be lovely, thank you. I'll have a cup of coffee, please.好的,谢谢。
我想要一杯咖啡。
A: Of course, please have a seat in our waiting area and I will bring it to you shortly.当然,您可以在等候区坐下,我很快就给您送过去。
(一段时间过后)A: Here is your coffee, is there anything else I can assist you with before your meeting?这是您的咖啡,在会议开始前还有其他我能帮您的地方吗?B: Thank you, I'm all set for the meeting. I really appreciate your hospitality.谢谢,我已经准备好参加会议了。
非常感谢你们的热情款待。
A: You're very welcome. Mr. Smith is ready to see you now, please follow me to the meeting room.不用谢。
商务礼仪情景对话三人英语3分钟
商务礼仪情景对话三人英语3分钟A:CH,What happened to you during your presentation?C:你注意到什么了吗?A:You were doing a great job.You obviously had done extensive research.You had good materials.You were completely confident until half-way through.C:这么说你能看出我后半截很不自在?A:Yes.You suddenly became unsure of your self.C:唉,都是因为Mr.Stone,上个月从纽约来的副总。
A:What about him?C:他根本没看我,一直在看其他文件。
A:Did you try to ignore that?C:我也试着不去管他,可注意力就是集中不起来。
A:Did Mr.Stone do anything else?C:他还在椅子上转来转去,不断看窗外。
A:He's the key decision maker these days.C:是啊,现在公司一切都是他说了算,更糟糕的是,他刚刚让秘书通知我,要找我谈话。
A:Try not to let this upset you too much until you meet with him.Let me know what happens,will you?xx下午去找xx。
A:How did things go with Mr.Stone?C:完全是虚惊一场。
Mr.Stone还表扬我,说我工作很有成绩。
A:That's great.C:看他早上开会时的表现,难道我的担心是多余的吗?A:You were reading his body language this morning and he clearly wasn't sending a positive message.C:Body language?肢体语言?A:Words aren't the only way we communicate.We send messages with our bodies.C:那Mr.Stone的肢体语言为什么跟他的想法不一样呢?A:Perhaps he was distracted or had something else on his mind.Evidently he was listening to you,but that is not the impression you got.C:下次再遇到这种情况,我应该怎么办呢?A:Normally,you could have stopped at that point and asked for questions or opinions,specifically addressing the person who didn't seem to be involved.C:停下来征求意见和问题?可Mr.Stone是老板啊?A:In this case,you were in a tough spot since he is the vice-president.C:你别说,有了这件事,我今后肯定会特别注意自己的肢体语言。
简短商务礼仪用句中英版
简短商务礼仪⽤句中英版简短商务礼仪⽤句中英版 引导语:⽆论在国际商务宴会,还是商务合作会议中我们都不可避免地会与他⼈⽤英⽂交流。
下⾯是yjbys⼩编搜集整理的⼀些简短商务礼仪⽤句中英版,希望对你有帮助。
1. what's the “first custom” in the international society? 被国际社会公认的“第⼀礼俗”是什么? “lady first”。
⼥⼠优先。
2.what is the “three a” principle in social communications? 社交中的“三a原则”指的是什么? accept, appreciate, admire接受对⽅,重视欣赏对⽅,赞美敬佩对⽅。
3.what does top mean in the international etiquette? 在国际礼仪中,top指的'是哪三个原则? time, objective and place 时间,⽬的,地点。
4.when you are talking with people from western countries, eight topics should be avoided. what are they? 和西⽅⼈交谈时,应避免哪⼋个话题? age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.年龄,婚否,收⼊,经历,住址,个⼈⽣活,宗教信仰,政治见解,以及对他⼈的看法。
5.which three words are the most common ones in social life? 哪三个词在社交场合最常⽤? thanks, excuse me (sorry), please. 谢谢,对不起,请。
商务英语关于着装要求礼仪方面对话
商务英语关于着装要求礼仪方面对话
商务英语着装要求礼仪对话
A: 你能告诉我明天的商务会议的着装要求是什么吗?
B: 明天的商务会议要求正装出席。
A: 正装?我需要穿西装吗?
B: 是的,西装是正装的一种,但是也可以选择其他正式的服装,比如女士可以选择正式的连衣裙或者套装。
A: 我明白了,那么鞋子有什么要求吗?
B: 鞋子应该保持清洁,颜色一般以黑色或者深色为主,皮鞋是最佳选择。
A: 好的,我还需要注意其他什么礼仪吗?
B: 在商务会议中,要保持礼貌和尊重,不要打断别人的发言,同时也要注意自己的言辞和举止。
另外,不要迟到或者提前离开。
A: 好的,我会注意的。
还有,我需要带名片吗?
B: 是的,带名片是一种商务礼仪,可以让别人更好地了解你。
同时,在交换名片时,也要注意用双手递上,同时微微鞠躬。
A: 非常感谢你的提醒,我会好好准备。
商务社交礼仪英语对话
商务社交礼仪英语对话在商务合作之中,和外国的客户用英语进行对话是很自然的事情。
以下是的商务社交礼仪英语对话,欢迎阅读。
How are you? I’m good / I’m fine, thank you.I’m happy to meet you. I’m glad/happy to meet you too.It’s a pleasure to meet you. The pleasure’s all mine.How are you doing? I’m doing fine/well/very well,thank you.Highly, extremely, exceedingly, greatly,overjoyed,ecstatic, wonderful, thrilled, charmed, elated, enchanted,lovelyAnxious (显得过于热心)Content (显得自满和安逸)on cloud nine tickled pinkin seventh heaven cool, groovy, fantasticFair, so so, all right, okay/OKLen Matheson is the owner of a small pany that’s rapidly expanding. He’s getting advice from Mary Carlyle, a business consultant, on developing a functional organizational structure to better deal with his pany’s expansion.Mary: Mr. Matheson, I’ve studied all your reports, and your pany is making excellent progress.Len: Thank you, Miss Carlyle. And please, call me Len. So, what are your remendations for my new organizational structure?Mary: Call me Mary. First, let’s start with your operation here. You should set up separateAdministrative,Clerical, Back office, and Support functions.There’s too much work for your personnel to wear more than one hat any more.Len: Yes, they’re already overworked. But that willentail more Managerial functions, won’t it?Mary: That’s right, Len, and you’ll need at least twonew managers for separate Marketing and ProductDevelopment departments.Len: OK, Mary. What else?Mary: I think you’ll need an Executive assistant to helpyou deal with Corporate affairs. That should do itfor your headquarters here, but since your businessis no longer just local, I also suggest setting up aRegional office in the south.Len: What about personnel there?Mary: You’ll need the same basic functionality as here, on a reduced d scale. Product Development is only needed at HQ for now. Your regional head can manage all functions there initially, but will probably need an assistant, also. And that’s it!Len: Thanks for your advice, Mary. Looks like I’ll need that assistant right away to help me set all this up!中:Len Matheson是一家发展迅速的小公司的老板,为了更好地发展自己的企业,他请教商务顾问Mary Carlyle有关公司职能组织结构的建设问题。
简短商务礼仪中英文版_商务礼仪_
简短商务礼仪中英文版无论在国际商务宴会,还是商务合作会议中我们都不可避免地会与他人用英文交流。
下面是小编搜集整理的一些简短商务礼仪中英文版,希望对你有帮助。
常用简短商务礼仪中英文版【情景再现】一位美国客户来到Catherine的办公室洽谈业务,该客户非常友好,业务谈得很成功。
事毕,美国客户谢绝了Catherine的午饭邀请,起身要走,Catherine站起身来,欲送他出办公室,客户摇摇手说:I will see myself out, please.【小编的小喇叭】I will see myself out, please.请留步,不用送了。
see这个词我们都很熟悉,我们还学过它的一个习语see sb. off,意为“送别某人”;今天我们学的这个see sb. out意思是“送某人出门”。
这些习语的意思都是固定的,不能根据字面意思而误解为“看着某人出门”。
因此平时需要多积累,并付诸应用,这样才能将知识消化,为我所用。
【英语情景剧】Jane: It's very late. I have to go home now.简:现在很晚了,我得回家了。
Shirley: OK, let me see you out.雪莉:好吧,那我送你出去。
Jane: Well, I'll see myself out, thank you.简:哦,谢谢,请留步。
【情景再现】Tom最近他经常陪一名美国同事参加商务会议,可他还和平常一样,随便穿一件休闲衣就赶去参加会议,完全没有一个职业经理人的样子。
一天,参加完会议,美国同事提议他去商场买套西装,而Tom 不以为然,这位同事就说:You know that chothes make the man.【小编的小喇叭】Clothes make the man. 人靠衣装。
我们经常说“人靠衣装,马靠鞍”,这句话的对应英文就是Clothes make the man.值得注意的是这里的make的用法,它在此意为“有利于……的发展,创造出,产生”,例如:Practice makes a winning team.勤加训练必有助于球队获得胜利。
商务礼仪礼貌用语
商务礼仪礼貌用语一、会谈礼仪
(1)诚恳欢迎
1.欢迎您!
2.欢迎各位!
3.你好!欢迎你到这里!
4.欢迎光临!欢迎各位!
5.欢迎你们来参加这次会议!
(2)问候礼仪
1.早上好!
2.你好!
3.好久不见!
4.很高兴见到你!
5.向你问好!
(3)礼节性用语
1.对不起!
2.谢谢!
3.不客气!
4.多谢!
5.我很感激!
(4)应答用语
1.是的,当然!
2.是的,没问题!
3.是的,欢迎!
4.是的,你可以!
5.当然,我们可以讨论!
二、业务礼仪
(1)出示证件礼仪
1.请给我看看你的名片。
3.请拿出你的护照。
4.请把你的发票拿出来。
5.请把你的营业执照拿出来。
(2)正式会见礼仪
1.请进!
2.请坐!
3.欢迎来到这里!
4.欢迎你!
5.欢迎光临!
(3)关系礼仪
1.我们一起工作,彼此关系很融洽。
2.我们在一起工作多年,彼此厚爱。
3.我们两家是长期的合作伙伴,可以彼此信任。
4.我们可以坦诚相待,互相帮助。
5.总之,我们之间应当互惠互利,拥有友好的关系。
(4)商务交流礼仪
1.我们应该直接、简洁地进行交流,不要拐弯抹角。
2.要尊重对方的意见。
关于商务英语礼仪的单词
关于商务英语礼仪的单词商务英语礼仪是在商务交际中必不可少的一部分。
掌握相关的单词和短语可以帮助我们在商务场合中更加自信和得体地表达自己。
以下是一些与商务英语礼仪相关的单词和短语:1. Greetings - 问候- Hello / Hi - 你好 / 嗨- Good morning / afternoon / evening - 早上好 / 下午好/ 晚上好- Nice to meet you - 很高兴见到你2. Introductions - 介绍- May I introduce myself? - 我可以自我介绍吗?- This is Mr./Ms. [Name], he/she is from[Company/Department] - 这位是[姓名]先生/女士,他/她来自[公司/部门]- Have you met [Name]? - 你见过[姓名]吗?3. Small talk - 闲聊- How are you? - 你好吗?- How's business? - 生意如何?- Did you have a good journey? - 旅途愉快吗?4. Courtesy phrases - 礼貌用语- Please - 请- Thank you - 谢谢- You're welcome - 不客气- Excuse me - 对不起5. Polite requests - 礼貌的请求- Could you please...? - 你能...吗?- Would you mind...? - 你介意...吗?- I would appreciate it if you could... - 如果你能...我会很感激6. Business meetings - 商务会议- Agenda - 议程- Minutes - 会议纪要- Action items - 行动事项- Chairperson - 主席7. Negotiations - 谈判- Terms and conditions - 条款和条件- Proposal - 提议- Counteroffer - 还盘- Agreement - 协议8. Presentations - 演示- PowerPoint - 幻灯片- Visual aids - 视觉辅助工具- Q&A session - 问答环节- Handouts - 分发资料9. Business correspondence - 商务函件- Dear Sir/Madam - 尊敬的先生/女士- Sincerely - 真诚地- Attached - 附上- Please find enclosed - 附上10. Networking - 社交网络- Business card - 名片- Networking event - 社交活动- Professional connections - 职业联系- Follow-up - 后续跟进这些单词和短语可以帮助我们在商务英语交际中更加得体地与他人沟通和表达自己的意思。
商务接待英语口语_接待外宾常用英语口语
商务接待英语口语——轻松应对外宾,展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.(很高兴见到您。
)How was your trip/instrument/flight?(您的旅途/火车/航班怎么样?)2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].(我是[您的名字],我是[公司名称]的[您的职位]。
) Allow me to introduce myself, I'm [Your Name] from [Department Name].(请允许我自我介绍一下,我是[部门名称]的[您的名字]。
)二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?(有什么我能帮助您的吗?)Can I get you something to drink, such as coffee or tea?(需要我给您倒点喝的吗,比如咖啡或茶?)2. 引导参观This way, please.(请这边走。
)Let me show you around our office/factory/showroom.(让我带您参观一下我们的办公室/工厂/展厅。
)We're very proud of our [facility/technology/product].(我们非常自豪我们的[设施/技术/产品]。
)3. 商务洽谈Shall we begin our meeting now?(我们现在开始会议好吗?) I'd like to discuss the terms of our cooperation.(我想讨论一下我们合作的条款。
)We're looking forward to working with you.(我们期待与您合作。
商务活动礼仪接待英语大全
商务活动礼仪接待英语大全1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule, that is, if it is convenient for you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes, minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判?7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?8 We'll leave some evenings free, that is, if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。
10 That'll put us both in the picture.这样双方都能了解全面的情况。
商务口译礼仪致辞词汇句子积累中英文
商务口译礼仪致辞词汇句子积累中英文中文:1. 尊敬的来宾们,首先非常感谢大家的光临。
2. 今天我很荣幸能有机会为大家做个简短的致辞。
3. 在这个重要的场合上,我代表全体员工欢迎各位的到来。
4. 此次会议对于我们来说非常重要,因此我们特别珍惜与会者的出席。
5. 我们希望通过这次会议,加强双方的交流与合作。
6. 希望今天的活动能给我们带来更多的商机和合作机会。
7. 在座的各位都是业内的精英,相信我们一定能够共同取得成功。
8. 在商务活动中,诚信和合作是取得共赢的最关键因素。
9. 在进行商务交流时,请尽量避免使用过于直接的言辞,以免冒犯他人。
10. 我们希望通过今天的交流,可以促进各方之间的相互了解与友谊。
英文:1. Distinguished guests, first and foremost, I would like to express my sincere gratitude for your presence here today.2. It is my great honor to have the opportunity to deliver a brief speech to all of you.3. On this significant occasion, I would like to extend a warm welcome to all of you on behalf of our entire staff.4. This conference is of great importance to us, and we truly appreciate the attendance of all participants.5. We hope that through this conference, we can enhance communication and collaboration between both parties.6. May today's event bring us more business opportunities and possibilities for cooperation.7. Everyone seated here today is an industry elite, and we strongly believe that together, we can achieve success.8. Integrity and cooperation are the key factors for achieving win-win outcomes in business activities.9. During business exchanges, it is advisable to avoid using overly direct language that may offend others.10. We hope that today's exchange can promote mutual understanding and friendship among all parties involved.。
职场礼仪英语问候语 职场礼仪
职场礼仪英语问候语职场礼仪在职场中,正确使用英语问候语是非常重要的一项礼仪。
一个得体的问候能够展示你的专业素养和社交技巧,有助于建立良好的工作关系。
本文将为你介绍一些常见的职场礼仪英语问候语,帮助你在工作场合中得体地与人交流。
1. 问候上级和同事在与上级和同事交流时,一般采用正式的问候语。
以下是一些常见的表达:- Good morning/afternoon/evening, Mr. Smith. 早上/下午/晚上好,Smith先生。
- Hello, Ms. Johnson. How are you today? 你好,Johnson女士。
你今天好吗?- Hi, Tom. How's it going? 嗨,Tom。
进展如何?- Morning, everyone. 早上好,大家。
- Good to see you again, Peter. 很高兴再次见到你,Peter。
2. 与客户和合作伙伴交流在与客户和合作伙伴进行交流时,礼貌和尊重显得尤为重要。
以下是一些适用的问候语:- Good morning/afternoon, Mr. Brown. 早上/下午好,Brown先生。
- Hello, Mrs. Davis. I hope you're having a great day. 你好,Davis女士。
希望你度过愉快的一天。
- Hi, John. How are things on your end? 嗨,John。
你这边情况怎样?- Good to see you, Sarah. It's been a while. 很高兴见到你,Sarah。
好久不见了。
3. 电话和电子邮件问候电话和电子邮件是日常工作中经常使用的沟通方式。
以下是一些适用的问候语:- Good morning/afternoon. This is John calling from ABC Company. 早上/下午好。
商务礼仪英语百句
商务礼仪英语常用句Part I Meeting and greeting一.问好:1.你好!Hello! Hi! (较随意)2.早上好!Good morning!3.下午好!Good afternoon!4.晚上好!Good evening! 晚安!Good night!5.初次见面问候:A: How do you do? 你好!B: How do you do? 你好!6.熟识之后:A: How are you? 你好吗?B: Fine, thank you! 很好,谢谢你!二.分手:1.分手时的礼貌用语:A: Nice to meet you! 见到你很高兴B: Nice to meet you! 见到你很高兴2.说再见:Good bye!Bye!See you!三. 对话:A: Good morning, Mr Brown!B: Good morning, Tom!A: How are you?B: Very well, thank you. And you?A: Fine, thanks! ... Nice to meet you, Mr Brown!B: Nice to meet you too. Good bye!A: Bye!四.附:1.称呼:Mr 先生Miss 小姐Mrs 太太Ms 女士(不论婚否,皆可用这一称呼)2.姓氏规则:欧美人姓名一般分为三部分,即,first name(名/教名)+middle name(中间名)+last name(姓)eg. Tom Hanks(first name) (last name)名姓So we call him: Mr Hanks(表尊敬) or Tom(亲密称呼)3.问候:与外宾见面应主动说:Good morning! Welcome to Western Tower! 您好!欢迎您到威斯顿来!送外宾应说:Thank you for coming! 非常感谢您的光临!Part II Introductions 介绍1.May I introduce…? 我可以介绍一下某某某吗?2.Let me introduce… 让我介绍一下某某某…3.Allow me to introduce myself, I’m… 请允许我自我介绍,我是…4.May I introduce you to… 请让我向您介绍…5.Tom, this is… 汤姆,这是…6.May I have your name? 您叫什么名字?Word: introduce v. 介绍(动词)对话:A: Mr Brwon, let me introduce our manager, Mr Wang.布朗先生,请让我来介绍,这是我们的经理,王先生。
商务礼仪交际用语商务交谈中如何征求别人建议
商务礼仪交际用语商务交谈中如何征求别人建议在商务交谈中,征求别人的建议是非常重要的一环。
通过征求别人的建议,可以展示自己的尊重和尊重他人的能力。
以下是一些可以用于商务交谈中征求别人建议的常用交际用语:1. 询问意见(Asking for opinions):- "What do you think about...?"- "What's your opinion on...?"- "I would appreciate your input on..."- "Could you give me your thoughts on...?"- "I would like to hear your perspective on..."2. 征求专业建议(Seeking professional advice):- "As an expert in this field, could you advise me on..."- "Given your extensive experience in this area, what do you suggest for..."- "In your professional opinion, what would be the best approach to..."3. 请求帮助(Seeking assistance):- "Could you lend me your expertise on..."- "I need your help with..."- "Would you mind offering some guidance on..."- "I'm facing a challenge with..., do you have any suggestions?"4. 请求具体建议(Seeking specific suggestions):- "Do you have any ideas on how to tackle this issue?"- "Can you provide some practical solutions for..."- "I'm open to suggestions on how to improve..."- "What steps do you think would be most effective in..."5. 打断征求更多意见(Interrupting for more opinions):- "Excuse me for interrupting, but I also value your perspective on this matter."- "If I may ask, what is your take on...?"- “I would like to hear from others as well. What are your thoughts on...?"6. 向他人展示议题重要性(Highlighting the importance of the matter):- "I believe it's crucial to get different perspectives on this issue."- "Considering the significance of the matter, I would like to hear from as many people as possible."- “Given the impact of this decision, I think it's important to gather a range of opinions."- "This matter is of great importance, and I want to make sure all viewpoints have been taken into account."7. 表达感谢(Expressing gratitude):- "Thank you for your valuable input."- "I really appreciate your insights."- "I'm grateful for your thoughtful suggestions."- "Your advice is highly valued."使用这些交际用语时,需要注意以下几点:-注意使用礼貌用语和措辞,表达尊重和感激之情。
商务英语接待礼仪口语表达
商务英语接待礼仪口语表达《一》1. 久仰,久仰!I have long been looking forward to meeting you.I have long desired to meet you.2.久违了。
I haven’t seen you for ages/for a long time.It’s been such a long time since we met last time.3.久闻大名。
I’ve heard a lot about you.4.这次由我负责全程陪同你们。
I will be with you for the entire visit/trip.5.欢迎你到中国来。
一路上辛苦了! / 一路上还好吧?Welcome to China.I hope you’ve had a good flight.或I hope you enjoyed your flight. / How was your journey?商务英语接待礼仪口语表达《二》1.谢谢你专程来接我。
Thank you very much for coming all the way to meet me.2.您贵姓?/您怎么称呼? May I know your name,please?3.很高兴见到你。
Glad/Pleased to meet you .4.中国有句古话说:“有朋自远方来不亦乐乎?”There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends coming from afar?As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”5.这是给您准备的日程安排.我们简单过一遍吧。
商务礼仪英语中英文对照
商务礼仪英语中英文对照篇一:商务礼仪中英对照Etiquette for Business DinnerYour image matters, especially when you’re in a business environment. Whether you’re going to a business lunch with your peers, recruiters, clients or partners, you need to make sure you behaveappropriately. We’ve put together this handy guide, with tips gathered from the business etiquette, to help make sure that someone call you out at your next business meal.Before the Meal餐前礼仪◇Shake hands with all present at the table. If necessary, introduce yourself. Concentrate on remembering your host/hostess’s name. 与到场的客人握手致意,如果需要,介绍一下自己。
努力记住男女主人的姓名。
◇Remain standing until host sits.在主人落座之前保持站立。
◇Place your napkin on your lap after everyone is seated and after your host has moved his/her napkin.在所有人落座之后,主人展开餐巾,这时你也可以将餐巾展开平铺在膝盖以上部位。
◇Don’t ask the waiter to explain everything on the menu; you will annoy others and appear indecisive.不要让侍者为你一一讲解菜单上的菜品,这样会招人讨厌而且显得你缺乏主见。
商务接待英语口语
商务接待英语口语商务接待英语口语包括各个方面的交际技巧,如会议安排、接待客户、商务拜访、商务礼仪等。
以下是一些常用的商务接待英语口语: 1. 会议安排- Good morning, I'm calling to confirm the details for our meeting next week.- May I know the location and time of the meeting?- Could you please send me the agenda for the meeting? - Is there anything else I need to know about the meeting?2. 接待客户- Welcome to our company. May I have your name, please? - Please have a seat. Would you like some coffee or tea? - How was your trip here? Did you have any trouble finding our office?- Let me know if there's anything I can do to make your visit more comfortable.3. 商务拜访- Hello, I'm calling to schedule a business visit to your company.- May I speak with the person in charge of scheduling visits?- I would like to come and see your facilities and learnmore about your company.- What dates are convenient for you?4. 商务礼仪- It's customary to exchange business cards when meeting someone for the first time.- When we're in a business meeting, it's important to listen carefully and not interrupt others.- It's polite to thank your host for their hospitality before leaving.- Dress appropriately for the occasion, and avoid using slang or inappropriate language.以上是一些常用的商务接待英语口语,希望对大家有所帮助。
商务英语交际礼节常用语
商务英语交际礼节常用语商务英语交际礼节常用语集锦导语:如果你想从事商务行业,或者你经常要参加一些商务活动的.话,可以看一下小编为您收集整理了商务英语交际礼节常用语,希望对您有帮助!商务英语交际礼节常用语如下:女士们先生们,欢迎各位光临,演出很快就要开始了,请尽快就坐。
Ladies and gentlemen, good evening. The concert/show would start soon. Please get yourself seated. Thank you.招待会现在开始。
The reception will now begin.全体起立,奏国歌。
All rise please. For the P.R.C.National Anthem.出席今天招待会的贵宾有The distinguished guests paarticipating the reception are现在请…讲话I have the honour to call upon…开幕式现在结束。
This concludes the opening ceremony.隆重庆祝 grand celebration情况介绍 presentation小组讨论 panel discussion同有关单位磋商hold consultations with the organizations concerned包餐/点餐table d’hote/a la ca rte上菜 serve a courst您的位置在这里 Here is your seat.请入席 Please have a seat.欢聚一堂 enjoy this happy get-together请随便 Please yourself at home./Please enjoy yourself.请各位随意用餐 Help yourself please.您喝点什么? what would you like to drink?现在我提议,为了…和…之间的合作,为了…参议员的健康,干杯! At this point, I propose a toast: to the cooperation between … and … , to the health of Senator…, cheers!最后,我借主人的酒,提议为…干杯! Lastly, taking up this glass of fine wine, I propose a toast to …请各位举杯并同我一起为所有在座的朋友们的健康干杯! I’d ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯。
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想要与各国交好,就要懂得商务礼仪,那么大家知道商务礼仪用语及常用英语礼仪口语吗?以下是为您整理的“商务礼仪用语及常用英语礼仪口语”,供您参考,更多详细内容请点击()查看。
一、电话礼貌用语接、打电话常用礼貌用语1.您好!这里是川海工贸×××部(室),请问您找谁?2.我就是,请问您是哪一位?请讲。
3.请问您有什么事?(有什么能帮您?)4.您放心,我会尽力办好这件事。
5.不用谢,这是我们应该做的。
6.××同志不在,我可以替您转告吗?(请您稍后再来电话好吗?)7.对不起,这类业务请您向×××部(室)咨询,他们的号码是。
(×××同志不是这个电话号码,他(她)的电话号码是)8.您打错号码了,我是川海×××部(室),没关系。
9.再见!(与以下各项通用)10.您好!请问您是×××单位吗?11.我是川海×××部(室) ×××,请问怎样称呼您?12.请帮我找×××同志。
13.对不起,我打错电话了。
14.对不起,这个问题,请留下您的联系电话,我们会尽快给您答复好吗?资料:使工作顺利的电话术!1、迟到、请假由自己打电话;2、外出办事,随时与单位联系;3、外出办事应告知去处及电话;4、延误拜访时间应事先与对方联络;5、用传真机传送文件后,以电话联络;6、同事家中电话不要轻易告诉别人;7、借用别家单位电话应注意一般借用别家单位电话,一般不要超过十分钟。
遇特殊情况,非得长时间接打电话时,应先征求对方的同意和谅解。
二、商务接待礼仪日常接待工作:1、迎接礼仪(1)应立即招呼来访客人:应该认识到大部分来访客人对公司来说都是重要的,要表示出热情友好和愿意提供服务的态度。
如果你正在打字应立即停止,即使是在打电话也要对来客点头示意,但不一定要起立迎接,也不必与来客握手。
(2)主动热情问候客人:打招呼时,应轻轻点头并面带微笑。
如果是已经认识的客人,称呼要显得比较亲切。
陌生客人的接待:陌生客人光临时,务必问清其姓名及公司或单位名称。
通常可问:请问贵姓?请问您是哪家公司?2、接待礼仪——接待客人要注意以下几点:(1)客人要找的负责人不在时,要明确告诉对方负责人到何处去了,以及何时回本单位。
请客人留下电话、地址,明确是由客人再次来单位,还是我方负责人到对方单位去。
(2)客人到来时,我方负责人由于种种原因不能马上接见,要向客人说明等待理由与等待时间,若客人愿意等待,应该向客人提供饮料、杂志,如果可能,应该时常为客人换饮料。
(3)接待人员带领客人到达目的地,应该有正确的引导方法和引导姿势。
在走廊的引导方法:接待人员在客人二三步之前,配合步调,让客人走在内侧。
在楼梯的引导方法:当引导客人上楼时,应该让客人走在前面,接待人员走在后面,若是下楼时,应该由接待人员走在前面,客人在后面,上下楼梯时,接待人员应该注意客人的安全。
客厅里的引导方法:当客人走入客厅,接待人员用手指示,请客人坐下,看到客人坐下后,才能行点头礼后离开。
如客人错坐下座,应请客人改坐上座(一般靠近门一方为下座)。
3、不速之客的接待:有客人未预约来访时,不要直接回答要找的人在或不在。
而要告诉对方:“让我看看他是否在。
”同时婉转地询问对方来意:“请问您找他有什么事?”如果对方没有通报姓名则必须问明,尽量从客人的回答中,充分判断能否让他与同事见面。
如果客人要找的人是公司的领导,就更应该谨慎处理。
4、词雅语美好久不见说请人帮忙说托人办事用久违初次见面说劳驾求给方便说拜托赞人见解称久仰请人原谅说借光麻烦别人说高见对方来信称包涵打扰惠书请人批评说向人祝贺说老人年龄称指教恭喜高寿三、营业员基本服务用语使用标准基本服务用语在营业工作过程中,我们处处都应注意正确地使用服务用语。
服务用语是营业工作的基本工具,怎样使每一句服务用语都发挥它的最佳效果,这就必须讲究语言的艺术性。
◆迎客时说“欢迎”、“欢迎您的光临”、“您好”等。
◆对他人表示感谢时说“谢谢”、“谢谢您”、“谢谢您的帮助”等。
◆接受顾客的吩咐时说“听明白了”、“清楚了,请您放心”等。
◆不能立即接待顾客时说“请您稍候”、“麻烦您等一下”、“我马上就来”等。
◆对在等候的顾客说“让您久等了”、“对不起,让你们等候多时了”等。
◆打扰或给顾客带来麻烦时说“对不起”、“实在对不起”、“打扰您了”、“给您添麻烦了”等。
◆由于失误表示歉意时说“很抱歉”、“实在很抱歉”等。
◆当顾客向你致谢时说“请别客气”、“不用客气”、“很高兴为您服务”、“这是我应该做的”等。
◆当顾客向你致歉时说“没有什么”、“没关系”、“算不了什么”等。
◆当你听不清楚顾客问话时说“很对不起,我没听清,请重复一遍好吗”等。
◆送客时说“再见,一路平安”、“再见,欢迎您下次再来”等。
◆当你要打断顾客的谈话时说“对不起,我可以占用一下您的时间吗?”、“对不起,耽搁您的时间了”等。
在营业接待工作中,使用礼貌用语应做到自觉、主动、热情、自然和熟练。
把“请”、“您好”、“谢谢”、“对不起”等最基本礼貌用语与其他服务用语密切结合起来加以运用,给我们的营业工作增添绚丽的色彩。
□忌不雅不当众瘙痒不随意打哈欠,伸懒腰不随地吐痰不当众照镜子不随意玩手机不藐视客户谢谢!1. what's the “first custom” in the international society?被国际社会公认的“第一礼俗”是什么?“lady first”。
女士优先。
2.what is the “three a” principle in social communications?社交中的“三a原则”指的是什么?accept, appreciate, admire接受对方,重视欣赏对方,赞美敬佩对方。
3.what does top mean in the international etiquette?在国际礼仪中,top指的是哪三个原则?time, objective and place 时间,目的,地点。
4.when you are talking with people from western countries, eight topicsshould be avoided. what are they? 和西方人交谈时,应避免哪八个话题?age, marital status, salary, experience, address, personal life, religiousbelief, politics, and opinions about otherpeople.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5.which three words are the most common ones in social life?哪三个词在社交场合最常用?thanks, excuse me (sorry), please. 谢谢,对不起,请。
6.what are the requirements for appearance in social communicationoccasions? 社交场合的仪容要求是什么?natural, harmonious, beautiful自然,和谐,美观。
7.could you tell us the general rules for greetings? 打招呼致意的一般规则是什么?gentlemen say hello first to ladies. 男性先向女性致意。
young men say hello first to elderly men. 年轻者先向年长者致意。
the employees say hello to the employers.下级应向上级致意。
8.you want to visit a foreign friend, and what will you do first?你想要拜访一位外国朋友,首先应该怎么做?you'd better make a phone call first to make an appointment.你最好打电话预约一下。
9.to attend a formal party, how will you dress yourself? 参加正式晚会,应如何着装?an evening dress or a suit 晚装或套装。
10.on formal occasions, how many colors of all your clothes should be?在正式场合,一个人全身服装的颜色应该多少种?no more than three. 最好不超过三种。
11.on formal occasions, what kind of shoes should a man wear?在正式场合,男士应穿什么样的鞋?black leather shoes.黑皮鞋。
12.on formal occasions, can a man match the black shoes with white socks?在正式场合,男士的黑皮鞋可以和白袜子搭配吗?no, he can't. 不可以。
13.if the suit is buttoned, where should be the stickpin?西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?between the second button and the third button of theshirt.夹在衬衫的第二和第三粒钮扣之间。
14.if the suit is unbuttoned, where should be the stickpin?西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?between the third button and the fourth button of theshirt.夹在衬衫的第三和第四粒钮扣之间。
15.when your foreign friend says, “your new dress is so beautiful.”what areyou supposed to say? 当你的外国朋友对你说:“你的新衣服真漂亮!”你应该怎么说?you should say, “thanks, i am glad you like it.”你应该说:“谢谢,很高兴你喜欢。