接待礼仪英语口语

合集下载

商务接待的流程和礼仪英语对话

商务接待的流程和礼仪英语对话A: Good morning, welcome to our company. Can I help you with anything?早上好，欢迎来到我们公司。

我可以帮你处理什么事情吗？B: Good morning, thank you. I have a meeting scheduled with Mr. Smith at 10 am.早上好，谢谢。

我和史密斯先生约好了上午10点开会。

A: Great, I will inform Mr. Smith of your arrival. Inthe meantime, may I offer you some refreshments while you wait?好的，我会通知史密斯先生你的到来。

与此同时，您等待的时候，我可以给您提供一些饮料吗？B: That would be lovely, thank you. I'll have a cup of coffee, please.好的，谢谢。

我想要一杯咖啡。

A: Of course, please have a seat in our waiting area and I will bring it to you shortly.当然，您可以在等候区坐下，我很快就给您送过去。

（一段时间过后）A: Here is your coffee, is there anything else I can assist you with before your meeting?这是您的咖啡，在会议开始前还有其他我能帮您的地方吗？B: Thank you, I'm all set for the meeting. I really appreciate your hospitality.谢谢，我已经准备好参加会议了。

非常感谢你们的热情款待。

A: You're very welcome. Mr. Smith is ready to see you now, please follow me to the meeting room.不用谢。

接待礼仪英语口语示例

接待礼仪英语口语示例Receptionist: 早上/下午/晚上好，欢迎来到【公司/酒店/机构名称】，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I have a reservation under the name of [Guest's name].Guest: 早上/下午/晚上好，我有一个预订，预订人是【客人的姓名】。

Receptionist: Thank you for providing the information. May I please have your ID/passport for verification?Guest: Sure, here it is.Guest: 当然，给您。

Receptionist: Thank you. I have found your reservation. Could you please fill out this registration form?Receptionist: 谢谢。

我已经找到了您的预订。

能请您填写这张登记表吗？Guest: Of course, here you go.Guest: 当然，请您。

Receptionist: Thank you. Here is your room key. The elevators are located just over there, and your room is on the [floor number].Receptionist: 谢谢。

这是您的房间钥匙。

电梯就在那边，您的房间在【楼层号】。

Guest: Thank you very much.Guest: 非常感谢。

Guest: I will, thank you.Guest: 我会的，谢谢。

Receptionist: Good morning/afternoon/evening, how may Iassist you today?Receptionist: 早上/下午/晚上好，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I am here for a meeting with [Name of the person/department].Guest: 早上/下午/晚上好，我是来和【人名/部门名称】开会的。

英语礼仪接待100句

英语礼仪接待100句**English Etiquette Reception 100 Phrases: The Golden Key to Cross-Cultural Communication**In the globalized world, the ability to communicate effectively in English, especially when it comes to etiquette, has become an essential skill. From greetings and introductions to farewells and apologies, mastering the art of English etiquette can open doors to newopportunities and foster meaningful relationships. Here are 100 English phrases that can help you navigate theintricate world of cross-cultural communication with ease and grace.**1. Greetings and Introductions*** Good morning/afternoon/evening. * How do you do? * Nice to meet you. * I'm pleased to introduce myself, my name is... * It's a pleasure to make your acquaintance.**2. Expressing Gratitude*** Thank you very much. * I appreciate your help. * I'm grateful for your support. * Many thanks for your kindness.**3. Apologies and Responses*** I'm sorry for the inconvenience. * Please forgive me for my mistake. * Excuse me, I didn't mean to... * It's quite alright, don't worry about it.**4. Requests and Favors*** Could you please help me with this? * I would appreciate it if you could... * Might I ask a favor of you? * Would you mind doing me a small favor?**5. Invitations and Responses*** Would you like to join me for a cup of coffee? * I'd be delighted to accept your invitation. * Thank you for inviting me, but I'm afraid I can't make it. * Perhaps we can reschedule for a later date?**6. Polite Conversations*** How are you finding your stay here? * The weather has been quite pleasant lately. * I enjoyed our last conversation, it was very insightful. * I'm sorry to hear that, perhaps there's something I can do to help.**7. Farewells*** It was a pleasure meeting you, goodbye. * Thank you for your time, I hope to see you again soon. * Goodbye and take care. * Stay in touch, I'd love to hear from you.**8. Dining Etiquette*** Please, help yourself to the buffet. * Would you like to see the menu? * Thank you for the delicious meal. * Could you pass me the salt, please?**9. Business Etiquette*** It was a pleasure working with you. * I appreciate your prompt response. * Could we possibly schedule a meeting to discuss this matter further? * Thank you for your business partnership, it's been a pleasure.**10. General Manners*** Please, after you. * Excuse me, could you please tell me where... * Thank you for your patience. * Would you mind keeping the noise down, please?Mastering these 100 English etiquette phrases will not only enhance your communication skills but also reflect your respect and consideration for others. Remember, etiquette is not just about saying the right thing, butalso about listening, understanding, and respecting the cultural differences that make our world rich and diverse. **英语礼仪接待100句：跨文化交流的金钥匙**在全球化的世界中，用英语进行有效沟通的能力，特别是礼仪方面，已经成为一项必备技能。

接待国外客户常用英语及口语三篇

接待国外客户常用英语及口语三篇篇一：接待国外客户常用英语小结社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea?/ How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done usduring your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We’ll leave some evenings free, that is, if it is allright with you.品质1. We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month afterreceipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashionElectronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/Whatis your point of view?10. No wonder you’re so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That’s just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you.给国外客户打电话1.我想和Auttapol先生通话.I would like to speak to Mr.Auttapol.2.我就是.Yes,this is he speaking.3.他不在.He is not in.4.稍等片刻.Wait a minute.5.找你的电话.A call for you.6.这儿没有人叫这个名字.There is nobody here by that name.7.对不起,我大概拨错号了.Sorry, I must have dailed the wrong number.8.电话占线.The line is busy.9.Attapol打来的电话,她找你.Auttapol is on the line. She wants to talk to you.10.我会给你打电话.I will give you a ring.11.没有人接电话.Nobody answers the phone.12.你知道我什么时候能找到他?Do you know what time I can reach him?13.你愿意留个口信吗?Would you like to leave a message?14.要不要我转达口信?May I take a message for you?15.如果你愿意留下姓名和电话号码,我会让陈先生尽快给你回电话.If you leave your name and telephone number,I will have Mr.Chen call you back as soo as he is available.16.能不能请你告诉我你的办公和住宅电话号码?Could you please give me your office number and home number?17.别挂电话,我拿一支铅笔.Hold on a minute while I get a pencil.18.你可以每隔几天给我通一个电话,以便我们保持联系.You can telephone me every few days, and in that way we can keep in touch with each other.19.我一个上午都在给医生打电话,但没有接通过.I have been telephoning all morning, but I haven't been able to speak to the doctor.20.我们的电话打了一半突然断了.In the middle of our telephone conversation, we were suddenly cut off.1.在看到来电显示如+19...等的电话时，第一时间准备好纸笔，方便记录.(这个是避免手忙脚乱)。

英语口语日常接待对话

英语口语日常接待对话英语口语日常接待对话日常口语接待篇DailyEnglish1.Greetings招呼Hello.您好。

——Hello.您好。

Howdoyoudo?您好。

——Howdoyoudo?您好。

Pleasedtomeetyou.见到您真高兴。

Goodmorning.早上好。

——Goodmorning.早上好。

Goodafternoon.下午好——Goodafternoon.下午好Goodevening.晚上好。

——Goodevening.晚上好。

Notes(1)Hello.招呼用语，语气较随便。

(2)Howdoyoudo？不是疑问句，而是初次相识时致意的用语，意为“您好”。

对方也说Howdoyoudo？作为相应的致意。

这是很正式的招呼用语。

(3)Peleasedtomeetyou.初次认识一个人，常用这句套语。

(4)Goodmorning.Goodafternoon.和Goodevening.都是招呼用语，往往用于比较客气的场合。

接待人员可以用这样的招呼用语去迎接宾客。

2.ModesofAddress称呼Goodmorning，sir.早上好，先生。

Welcometoourhotel，madam.夫人，欢迎您来我们的旅馆。

Nicetoseeyouagain，madam.又见到您真高兴，夫人。

YoumustbeProfessorSmith.我想您就是史密斯教授吧！Excuseme.AreyouMrs.Best?请原谅，您是贝斯特夫人吗？Hello，Mr.Best.贝斯特先生，您好！Yes,sir.是，先生。

Havesomecoffee,please,GeneralFord.请喝咖啡，福特将军。

You’rewantedonthephone,CaptainScott.斯科特船长，您的电话。

Herearesomelettersforyou,YourRoyalHighness.殿下，您的信。

Afteryou，yourExcellency.阁下，您先请。

接待礼仪英语对话

接待礼仪英语对话以下是一些常用的句子，可以帮助您在接待外籍客人时有效地沟通。

问候和介绍：- Welcome to our company.（欢迎来到我们公司。

）- My name is Lucy. I will be your host for today.（我是Lucy，今天将担任您的主人。

）- This is our CEO Mr. Johnson.（这是我们的CEO，约翰逊先生。

）- May I introduce you to our team?（可以介绍一下我们的团队吗？）提供帮助：- Please let me know if you need any assistance.（）- If you have any questions or concerns, please don't hesitate to ask.（）- Is there anything else I can help you with?（还有什么我可以帮您的吗？）安排会议：- Let's schedule a meeting for tomorrow morning.（让我们安排明天早上的会议。

）- Are you available at 2 PM?（下午2点您方便吗？）- Would you prefer to meet at our office or yours?（您希望在我们的办公室还是您的办公室见面？）提供饮料和食物：- Can I offer you some tea or coffee?（我可以给您倒杯茶或咖啡吗？）- Would you like some water or juice?（要来些水或果汁吗？）- We have prepared some snacks for you.（我们准备了一些小吃给您。

）感谢和道别：- Thank you for visiting us. It was a pleasure meeting you.（感谢您来访我们。

前台英文接待简单口语

前台英文接待简单口语1. "Hi there! Isn't it great to say 'Welcome!' with a big smile? For example, when a guest comes in, you can simply say 'Hi, welcome to our place!' "2. "How about 'May I help you?' That's super useful! Like whena customer looks a bit lost, you go 'May I help you, sir/madam?' "3. " 'Please have a seat.' Such a nice thing to say! Say it when you want to offer a guest a place to sit, like 'Please have a seat and I'll be right with you.' "4. "Aren't 'Follow me, please.' words that make things easy? When guiding a guest somewhere, just say 'Follow me, please.' "5. "Can you imagine saying 'Here you are.' with a friendly tone? It's like when you hand something to a guest and say 'Here you are, sir/madam.' "6. " 'Is there anything I can do for you?' is a great question! For instance, you could ask a client 'Is there anything I can do for you today?' "7. "Doesn't 'Thank you!' make everyone feel good? Just like when a guest thanks you, you reply 'Thank you!' "8. " 'Have a nice day!' is such a warm thing to say! Say it as a guest leaves, 'Have a nice day, sir/madam!' "9. "How cool is it to say 'Sorry for the wait.'? When a guest has been waiting, you can say 'Sorry for the wait.' "10. " 'Enjoy your stay!' is a great way to end a conversation. Say it to a guest before they go off, 'Enjoy your stay!'My view is that these simple English phrases for the front desk can make a big difference in creating a good impression and making guests feel welcome and cared for.。

接待礼仪接待常用英语

接待礼仪接待常用英语Speaking etiquette to foreign visitors1. Speak slowly, clearly and patiently2. Good mannersWhen receiving foreign guests, it is very important to show good manners. For example, it is inappropriate to interrupt during conversations, talk loudly, or ask questions in an impolite manner.3. Respectful attitudeWhen receiving foreign guests, it is important to maintain a respectful attitude. Be very polite and courteous, but also be sure to pay attention to the facial expressions and gestures of the foreign guest.4. Proper behaviorWhen speaking with a foreign visitor, it is important to maintain proper behavior. Avoid using offensive language, speaking too quickly or making too many jokes.5. Language6. DressWhen speaking with a foreign guest, it is important to dress properly. Wear clean, neat and professional clothing, and avoid wearing too much jewelry or makeup.7. Cultural background8. Stay CalmWhen speaking with a foreign guest, it is important to stay calm. Do not be offended if the foreign guest does not understand something or does not respond in the way you expect.9. Professional etiquetteWhen speaking with a foreign guest, professional etiquette should be observed. For example, it is important to be punctual, and it is also important to ask questions in a polite and respectful manner.10. Patience and understanding。

接待英语100句

接待英语100句接待英语100句欢迎和问候语：1.Good morning/afternoon/evening , sir/madam. 早上（下午、晚上）好，先生（夫人）。

2.－How do you do?－您好！（初次见面）－How do you do?－您好！Glad to meet you .很高兴见到您。

3.How are you?您好吗？Fine , Thanks . And you ?很好，谢谢。

您好吗？4.Welcome to our hotel/restaurant/shop.欢迎到我们宾馆（餐厅、商店）来。

5.Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。

6.I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7.Have a good time!祝您过得愉快！电话用语：8.Donsen Hotel , Front Desk . Can I help you?东胜大厦，前厅。

您找谁？9.Sorry , I’ve dialed the wrong number . 对不起，我拨错号了。

10.－May I speak to your general manager? －能和你们总经理说话吗？－Speaking.－我就是。

11.Sorry , he is not in at the moment . 对不起，他现在不在。

Would you like to leave a message ?您要留口信吗？12.Pardon？对不起，请再说一遍，好吗？I beg your pardon？对不起，请再说一遍，好吗？祝贺语：13.Congratulations!祝贺您！14.Happy birthday!生日快乐！15.Happy new year!新年快乐！16.Merry Christmas!圣诞快乐！17.Have a nice holiday!假日快乐！18.Wish you every success!祝您成功！答谢和答应语:19.Thank you (very much) .谢谢您（非常感谢）。

有关接待的礼仪英语

有关接待的礼仪英语1.久仰，久仰!I have long been looking forward to meeting you.I have long desired to meet you.2. 久违了。

I haven’t seen you for ages/for a long time.It’s been such a long time since we met last time.3.久闻大名。

I’ve heard a lot abo ut you.4.这次由我负责全程陪同你们。

I will be with you for the entire visit/trip.5.欢迎你到中国来。

一路上辛苦了! / 一路上还好吧?Wele to China.I hope you’ve had a good flight. 或I hope you enjoyed your flight. / How was your journey?6.谢谢你专程来接我。

Thank you very much for ing all the way to meet me.7.您贵姓?/您怎么称呼?May I know your name，please?8.很快乐见到你。

您怎么称呼7Glad/Pleased to meet you，Misterr??(可以用拖长问话的方法来询问对方的姓名)9.中国有句古话说：“有朋自远方来不亦乐乎?”There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends ing from afar?As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”10这是给您准备的日程安排.我们简单过一遍吧。

(幼儿园)英语接待礼貌用语

一晨间接待1 Hi!你好!2 Hello!你好!3 Good morning.早上好!4 Morning.早上好!5 A:How are you ?你好吗?6 B:I'm fine,thank you.And you ?我很好,谢谢.你呢?7 A:Fine,thanks.我很好.谢谢.8 Today is English Day.Please speak English. 今天是英语日,请讲英语.9 No Chinese on English Day.英语日不讲汉语.10 Practice more.多练习.11 Don't be shy.不要怕羞.12 Be brave.要勇敢.13 Open your mouth.张开嘴.14 Please say bye-bye to your Mum (Dad...). 请跟你妈妈(爸爸)说再见.15 Wave your hands.摇摇手.16 Can I help you?需要帮助吗?17 Do you need any help?需要帮助吗?18 Take off your coat,please.请脱去你的外衣.19 Say hello to your little friends.向小朋友问好.20 Who brought you here today?今天谁送你来的?21 I haven't seen you for a long time.我很久没有见你了。

22 What happened to you? Were you sick?你怎么了？不舒服吗？23 Are you better?你好些了吗？24 Are you feeling better?你感觉好些了吗？25 Did you bring your medicine?你带药了吗？26 Put your clothes in the wardrobe.把衣服放进衣橱里。

最常见的接待英语口语

最常见的接待英语口语英语口语常见70句1. Good morning ，sir（madam）早上好，先生（小姐）2. 、Good afternoon ，ladies and gentlemen 下午好，女士们，先生们。

3. Good evening ，miss Price 晚上好，普莱丝小姐。

4. How are you today ，Mr Brown ？你今天好吗？布朗先生。

5. I‘m quite well ，thank you. 我很好，谢谢你。

6. Nice to meet you ，sir. 见到你真高兴，先生。

7. Are you Mrs.Best？你是贝丝特夫人吗？8.You must be professor Ford. 你一定是福特教授。

9. May I know your name，sir（madam）？我可以知道你的名字吗？先生（小姐）。

10. you‘re wanted on the phone，Captain Smith. 史密斯船长，有你的电话。

11. Welcome to Henan Sanmenxia ，miss Henry. 欢迎来到河南三门峡，享利小姐。

12. May I be of service to you，Mr Baker ？我能为你服务吗？贝克先生？13. Can I help you，Ms Blake？我能帮你吗？布雷克小姐？14. Would you take the seat ，young lady 请坐，小姐，15. What can I do for you ？我能为你作什么？16. May I take your baggage for you？我可以为你拿你的手提包吗？17 May I help you with your suitcase？我能帮你拿你的箱子吗？18. Would you like me to call a taxi for you ？你需要我为你叫一辆出租车吗？19 Thank you very much. 非常感谢20 It is vry kind of you？你真是太好了21. No，thanks. 不用了，谢谢！22. You‘re welcome.欢迎你23 That‘s all right. 没关系24. Don‘t mention it.别提了25 It‘s my pl easure. 这是我的荣幸26. We‘re glad to have you here.我们很高兴你来到之儿27 I‘m always at your service ，sir （madam）。

商务接待英语口语_接待外宾常用英语口语

商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。

）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。

） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。

）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。

）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。

）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。

）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。

）We're looking forward to working with you.（我们期待与您合作。

酒店常用接待服务英语

酒店常用接待服务英语欢迎语：(1) 欢迎光临我们酒店!Welcome to our hotel!(2) 欢迎您来这里进餐。

Welcome to have meals here.(3) 欢迎您再度光临，很高兴再见到您。

Welcome back. Nice to see you again.*禁语：喂!您好哇!Hello. Hi. Well.问候语：(1) 您好!(初次见面)How do you do?(2) 您好吗!布莱克先生。

(见到常客)How are you today. Mr.Black?(3) 早上好!先生/夫人。

Good morning. Sir/Madam.(4) 下午好!Good afternoon.(5) 晚上好!Good evening.(6) 多日不见，您好吗?Long time no see. How are you?(7) 我很好，谢谢!先生您好吗?(回答问候时)Very well, Thank you, And yourself Sir?(8) 早上好!这里是——，能为您效劳吗?Good morning. This is - - ,May I help you?(9) 希望您在我们酒店住得愉快!Hope your enjoy your stay in our Hotel.*禁语：(1) 您吃过饭了吗?Have you had lunch (breakfast dinner)(2) 您到哪里去啊?Where are you going?(3) 什么事?Yes? What?祝贺语：(1) 恭喜您!Congratulations!(2) 祝您生日快乐!Wish you a Happy birthday!(3) 祝您新年快乐!Happy new year to you!(4) 祝您周末愉快!Wish you a good weekend!(5) 祝您圣诞快乐!Merry Christmas!征询语：(1) 先生，我能为您效劳吗?May I help you, Sir?(2) 先生，我能为您做些什么?What can I do for you, Sir.(3) 请问先生您喜欢吗?Do you enjoy it , Sir?(4) 布莱克先生，如果您不介意的话，我能——吗? Mr. Black, Would you mind if I …….(5) 先生，请问您贵姓?Could I have your name, Sir?(Could you please tell the spelling of your name?)(6) 您还有别的事要我办吗?Is there anything else I can do for you?(7) 如有任何可以效劳之处，请随时告知。

英语常用接待用语

英语常用接待用语英语常用接待用语人与人交流就要迎来送往，所以我们就需要学会一些接待用语，下面店铺带你了解英语常用接待用语吧！1.Make yourself at home.Alternative sentence: "My house is your house."Both sentences are very warm ways of welcoming a guest.请随意,把这儿当成自己的家吧!"Make yourself at home"和"My house is your house.”同样的`意思，两句话都是对客人非常热情的招呼。

2. Can I get you something to drink？It's polite to offer someone a drinkif they are coming to your home or office. Can I get you something to drink家里来了客人或者是办公室里来了客人这句话都用的上，问问别人“需不需要来点喝的？”3. Would you like something to eat？Depending on the situation, you might also ask your guest if they want something to eat.If they will be staying for a longer period of time, you should probably offer them something to eat.根据不同情况，“Would you like something to eat"你可以用来问你的客人是否想吃点什么东西。

如果他们在你家里呆很长时间，你应该给他们拿点儿吃的东西。

4. When did you first come to China？This is a good question to ask a foreign guest.Hopefully it will help to start an interesting conversation.问一问老外"When did you first come to China"，这是一个非常好的问题。

接待外宾服务常用英语

接待外宾服务常用英语第一篇：接待外宾服务常用英语收集了绝大部分常用接待语境，前部分英文介绍和各种接待用语，后部分中文介绍如何接待外宾的到来，欢迎广大英文工作者采纳！接待服务常用英语一、欢迎和问候语：1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。

3、How are you?您好吗？ Fine, Thanks.And you ?很好，谢谢。

您好吗？4、Welcome to our hotel(restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。

5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7、Have a good time!祝您过得愉快！二、电话用语：8、hotel , front desk.Can I help you?**饭店，前厅。

您找谁？9、Sorry, I've dialed the wrong number.对不起，我拨错号了。

10、May I speak to your general manager?能和你们总经理说话吗？ Speaking.我就是。

11、Sorry, he is not in at the moment.对不起，他现在不在。

日常英语口语-接待篇

Daily English1.Greetings 招呼Hello. 您好。

——Hello. 您好。

How do you do? 您好。

——How do you do? 您好。

Pleased to meet you. 见到您真高兴。

Good morning. 早上好。

——Good morning. 早上好。

Good afternoon. 下午好——Good afternoon. 下午好Good evening. 晚上好。

——Good evening. 晚上好。

Notes：(1)Hello. 招呼用语，语气较随便。

(2)How do you do？不是疑问句，而是初次相识时致意的用语，意为“您好”。

对方也说How do you do？作为相应的致意。

这是很正式的招呼用语。

(3)Pleased to meet you.初次认识一个人，常用这句套语。

(4)Good morning. Good afternoon. 和Good evening. 都是招呼用语，往往用于比较客气的场合。

接待人员可以用这样的招呼用语去迎接宾客。

2.Modes of Address 称呼Good morning，sir. 早上好，先生。

Welcome to our department，madam. 夫人，欢迎您来我们部门。

Nice to see you again，madam. 又见到您真高兴，夫人。

You must be Professor Smith. 我想您就是史密斯教授吧！Excuse me. Are you Mrs. Best? 请原谅，您是贝斯特夫人吗？Hello，Mr. Best. 贝斯特先生，您好！Yes, sir. 是，先生。

Have some coffee, please, General Ford. 请喝咖啡，福特将军。

You’re wanted on the phone, Captain Scott. 斯科特船长，您的电话。

常用的英语接待口语

常用的英语接待口语1.(1)询问访客身份： May I have your name, please? 请问您贵姓？　What company are you from? 您是哪个公司的？Could you tell me what company you are representing?　能告诉我您代表什么公司吗？(2)如果碰到了老朋友可以说：　What brings you here? 是什么风把你吹来了？ (3)询问是否预约，来访目的 Do you have an appointment? 约好了吗？　Would you give me your business card? 请给我您的名片好吗？　And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？(4)让客人稍候片刻： I'll see if he is available.　请让我看看上司是否方便。

　Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。

　(5)给客人倒茶，礼貌待客： Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)　(6)带客人去见经理： Please have a seat, Mr. Jones and Mr. Smith will see you infew minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。

Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。

我去告诉他你已到。

　Would you come this way, please? 请随我这边来。

前台接待日常英语口语

前台接待日常英语口语第一篇：前台接待日常英语口语前台接待日常英语口语前台接待日常英语口语 Part 1 Greetings问候1.Welcome to XXXX Hotel.I’m..., what should I call you, please? 欢迎光临XXX酒店。

我是...，请问我该怎么称呼你呢？2.Goodmorning/afternoon/evening, Sir/Madam.What can I do for you? 先生/女士，你好！请问我能为您做点什么？3.Myname is..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。

4.If youhave any problems, please feel free to contact us.如果你有任何需要，请随时联系我们。

5.Haveyou make a reservation ?Have you booked the room?Are you the vip? 请问有预订吗？请问你是会员吗？6.Whatkind of room would you like ? 请问您需要什么类型的房间。

7.Sorry,I don’t quite understand.对不起，我不是很明白。

8.I’mafraid we’ve fully booked for that time.抱歉，我们那个时段已给订满了。

9.It’sthe hot /peak/busy season ,you know ? 这是酒店业的旺季。

10.Excuseme ,How do spell it ,please ? 打扰一下，您能拼写一下您的名字吗？11.We canonly keep your table /room till … 我们能保留您的房间直到...12.Let meshow you to your room ,this way please.让我带您到房间，这边请。