各种询盘回复范本

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外贸询盘话术

外贸询盘话术
1. “嘿，咱可别一上来就问价格呀，那多生硬！就好比你去相亲，
直接问人家工资多少，合适不？”
2. “咱得先唠唠家常呀，问问对方最近咋样，这就像朋友聊天一样
自然，懂不？”
3. “你说你直接要人家报最低价格，人家能乐意吗？这不是逼人嘛！”
4. “哎呀呀，要多夸夸人家产品好呀，谁不喜欢听好听的呢，就像
咱被夸了也高兴呀！”
5. “别老是自己说个不停呀，也得听听人家咋说，这跟聊天一样，
有来有往才行呀！”
6. “你想想，你要是态度冷冰冰的，人家能热情回应你吗？这不是
自找没趣嘛！”
7. “咱得表现出咱的诚意呀，就像追求喜欢的人一样，得用心呀！”
8. “可别问些傻傻的问题哦，不然人家会觉得你不专业的，这多尴
尬呀！”
9. “要让人家觉得你是真的感兴趣，而不是随便问问，懂不懂呀你！”
10. “别把询盘搞得那么严肃嘛，轻松点，就像和朋友聊天谈生意一样！”
结论：外贸询盘话术很重要，要用恰当、自然、有诚意的方式去和对方沟通，这样才能取得好的效果。

外贸13种询盘回复模板

外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板：尊敬的先生/女士非常感谢您对我们产品的关注。

我们很高兴告诉您，我们可以提供您所需要的产品，并且您可以根据以下信息进行参考：产品名称：产品规格：数量：交货地点：交货时间：其他特殊要求：请告诉我们您对以上信息的想法，我们将为您提供详细报价和更多相关信息。

2.价格询盘回复模板：尊敬的先生/女士非常感谢您对我们产品价格的关注。

我们很高兴为您提供以下报价：产品名称：产品规格：数量：报价（单价/总价）：交货地点：交货时间：其他特殊要求：请告诉我们您对以上报价的想法，我们将尽最大努力满足您的需求并提供物有所值的产品。

3.样品询盘回复模板：尊敬的先生/女士非常感谢您对我们样品的关注。

我们愿意提供样品，并且您可以根据以下信息进行参考：样品名称：样品规格：样品费用：样品快递费用：发货时间：付款方式：4.付款询盘回复模板：尊敬的先生/女士非常感谢您对我们付款方式的关注。

我们可以接受以下付款方式：付款方式1：付款方式2：付款方式3：付款方式4：请告诉我们您更喜欢的付款方式，以便我们进行更进一步的讨论和安排。

5.包装询盘回复模板：尊敬的先生/女士非常感谢您对我们产品包装的关注。

我们可以提供以下包装方式：包装方式1：包装方式2：包装方式3：包装方式4：请告诉我们您更喜欢的包装方式，以便我们进行更进一步的讨论和安排。

6.交货时间询盘回复模板：尊敬的先生/女士非常感谢您对我们交货时间的关注。

根据您的需求，我们可以提供以下交货时间选择：选择1：选择2：选择3：选择4：请告诉我们您更喜欢的交货时间，以便我们进行更进一步的讨论和安排。

7.订单确认询盘回复模板：尊敬的先生/女士非常感谢您对我们的订单的关注。

我们已收到您的订单，并且将进行如下确认：订单号：产品名称：数量：交货地点：交货时间：其他特殊要求：请确认以上信息是否与您所期望的一致，以便我们继续为您安排后续工作。

8.发货通知询盘回复模板：尊敬的先生/女士非常感谢您的订单，并且我们将在以下时间安排发货：发货日期：发货产品名称：发货数量：发货地点：快递公司名称及单号：9.质量保证询盘回复模板：尊敬的先生/女士非常感谢您对我们质量保证的关注。

有关询盘回复的范文（精选3篇）

有关询盘回复的范文（精选3篇）有关询盘回复的范文篇1未付款询盘回复：Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复：Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving youmore discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards有关询盘回复的范文篇2可以针对首次来信没有明确需求，联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) from .In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确，且联系信息较全的客户。

回复客户询盘的常用语

回复客户询盘的常用语（1）我们的条件是10日内付款为2%的折扣，30日内付款无折扣。

Our terms are 2% ten days，thirty days net.（2）我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。

We only allow a cash discount on payments made within ten days of date of invoice. （3）顾客向我公司购货一律用现金支付。

从发票开出之日起，30日内将货款付清。

如当即支付现款，我公司当按年利5%计付30日的利息。

Terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of 5% per annum. （4）条件：即期发货。

在货到我方工厂，经过验讫重量品质后，立即以现金支付。

Terms：early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.5）现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。

Cash discounts are allowed only on accounts that are paid within the ten-day limit. （6）你将发现，我公司对贵方的报价所给予的优惠是前所未有的。

You will find that we have given you the best terms customary in our business. （7）每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。

询盘和回盘范文

询盘和回盘范文
一、询盘（关于购买手机壳）
主题：手机壳咨询。

尊敬的卖家：
嗨！我在你们的网站上看到了一些超酷的手机壳，但我还有些问题想问一下。

我用的是iPhone 13，你们那有没有那种既时尚又特别能保护手机的壳呀？我这人比较粗心，手机老是不小心就掉地上，所以我想要那种超级抗摔的。

另外呢，我比较喜欢简约风格的，最好是纯色然后有点小设计的那种，像有个小标志或者小图案在角落里的。

还有哦，价格方面能不能给我个大概的范围呢？我可不想花太多钱，但是也知道好东西不便宜啦。

谢谢啦，期待你的回复！
[你的名字]
二、回盘（针对上述询盘）
主题：关于手机壳的回复。

嗨呀，亲！
收到你的询盘可太开心啦。

我们这儿有好几款非常适合iPhone 13的手机壳呢。

说到抗摔，我们有一款用了超坚韧的TPU材质，四角还有加厚的防撞设计，就像给你的手机穿上了一层盔甲，就算你不小心把手机扔出去，它大概率也能安然无恙哦。

在简约风格这一块，我们有一款纯色的手机壳，是那种低调又高级的莫兰迪色系。

在右下角有一个超级精致的小金属标志，不张扬但是很有格调。

价格嘛，这款手机壳是25元包邮哦。

性价比超高的，既让你不用花太多钱，又能得到质量和颜值都在线的手机壳。

如果你一次买两个的话，我们还能给你打个9折呢。

如果还有任何疑问，随时跟我说哈。

[卖家名字]。

询盘回复话术

询盘回复话术1.感谢您的询问，我们很高兴能为您提供服务。

2.您好，我们已经收到了您的询盘，谢谢。

3.非常感谢您对我们公司的关注，我们会尽快回复您。

4.您的询盘已经收到，我们会尽快联系您提供更详细的信息。

5.非常感谢您对我们公司感兴趣，我们会尽快回复您的询盘。

6.您好，感谢您对我们公司所表现的信任和支持。

7.我们承诺会在24小时内回复您的询盘，感谢您的耐心等待。

8.我们已经收到了您的询盘，并正积极地研究和确认您的需求。

9.内部团队已经开始为您的询盘提供最佳解决方案。

10.我们会尽快给您反馈，以便进一步讨论如何更好地推进合作。

11.我们会尽快答复您的询盘，并提供最好的解决方案。

12.感谢您的询盘，我们会竭尽所能为您提供最佳的解决方案。

13.我们非常重视您的询盘，并相信我们可以为您提供最好的解决方案。

14.您的询盘已经引起了我们的重视，我们期待能在未来的合作中为您服务。

15.我们非常感谢您选择我们公司，并期待能与您一起展开合作。

16.为了更好地理解您的需求，我们需要进一步了解您的业务模式及目的。

17.我们会与您密切合作，并在合适的时间提供最佳的支持。

18.我们的团队正在积极地寻找最佳的解决方案，以满足您对我们的要求。

19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。

20.我们期待能与您建立长期的合作关系，共创双赢。

21.非常感谢您对我们公司的询盘，我们会耐心地为您解答所有的问题。

22.我们的所有部门都已经开始积极协作，以满足您的要求。

23.我们会根据您的需求及时提供最佳的解决方案。

24.您的请求已被纳入我们的工作计划，并将尽快处理您的需求。

25.您的询盘已经被我们记录，并将第一时间给您回复相关信息。

外贸13种询盘回复模板

催促下单，库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。

回复产品询盘模板

回复产品询盘模板询盘回复小技巧1.询盘中重点的地方加颜色加粗。

I can send you a catalog if you need to know well about these items ?2.问买家要联系方式I hope you can give me your msn,so we will chat freely about more information.3.每封邮件的标题都要有针对性Price about ***(产品或公司名)Quotation about ***(产品或公司名)4.主动介绍库存的款给买家5.根据不同的数量定制的价格区间也不一致6.通过的认证以及能提供的OEM服务7.之前有合作过的***公司（买家当地合作过的公司），了解买家当地对于产品的喜好，拉进与买家的距离8.主动给买家介绍产品..(根据当地的行情，哪个好卖)9.买到一定的量，有小礼品赠送10.附上自己的网站11.落款真实且专业泛问所有产品的回复技巧询盘为泛问所有产品内容大多如下：We are interested in all your products, could you please send us more information and samples about your products and price list?注：泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。

对能给予继续回复的买家应继续重点追踪，未回复的买家可在转发首次回复邮件基础上询问买家是否有收悉X月X日的回复。

回复模板一：可报价Dear Sir/Madam,Thanks for your inquiry at www.***.com. We are professional supplier for ***（产品名）at competitive price, located in*** 贴上几张公司的图片，验货间、样品间、生产线等图片. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website***, and select the products that you’re interested in. We have great interest in developing business with you, Could you have any inquiries or comments, we would be glad to talk in details through MSN:***/mails or any way you like.回复模板二：不报价Dear Sir/Madam,Thanks for your enquiry via . There are too many references on our website (***), could you please review and precise us your interested products ? We could send you price list accordingly.Here I would like to show you some popular products as below, which are sold very well for other customers.贴上适于客户市场或者最近好卖的产品图片As a professional ***(产品名) supplier located in ***(公司地址), our products have been exported to ***(出口国别或地区) because of high quality and competitive price.贴上几张公司的图片，验货间、样品间、生产线等图片We are sincerely looking forward to have business with you. Welcome to discuss for details via MSN: ***, mail:*** or ***.询盘回复模板一Dear Sir/MadamSend you a cup of coffee and wish you will have a wonderful mood everyday...I am replying to your Buy Requirements in http://www.***.com/（信息来源渠道不同，注意替换）in which you indicated the need for ***（产品类别不同，注意替换）.We, 公司名, Ready to be your Reliable Business Partner from China.附上报价和报价方式..The price：Payment Term：Please send us your more details and specifications about your order. As you know, the price is mainly related with***（产品类别不同，影响价格的主要因素不同，注意替换）. In addition,we also accept order according to the sample or manuscript you send to u .we are professional supplier for ***(产品名) at competitive price, located in ***(公司地址). By now our products have been exported to ***(出口国别或地区). We are cooperation with many famous company ,such as *** 贴上几张公司的图片，验货间、样品间、生产线等图片..The following pictures may suit your market requirements.（也可以说The following pics are popular items and many customers are buying them for resale）Also you’re welcome to check our website(xxx) for more details and select your in terested products…贴上适于客户市场或者最近好卖的产品图片At last could you let me know more about your business, and then we can help you better. I have several questions hopefully you could answer:（可以根据需要增加减问题）1,Have you imported from China?2,Your Annual Turnover Capacity?3,Are you selling to domestic or worldwide?Hope we can ***（这里根据所要求的合作意愿进行修改）!Looking forward to hearing from you soon.Best regards!回复模板二:Dear Jack,称呼尽量不要用Sir or Madam等泛称，假如知道对方的名字就直接写上，缩短和对方心理上的距离。

询价邮件的回复写作方法（五篇模版）

询价邮件的回复写作方法（五篇模版）第一篇：询价邮件的回复写作方法Dear Mr.Yang:Nice day!Thanks for your previous consultation , I am sorry for my late reply.I am writing to inquire about if you ensure that you want to buy the WEG motor from Chinesefactories.I hope you will tell us when you will place an order.If you place an order before the end of this year we will give you discount.Any questions or concerns ,donnot hesitate to let me know.Thank you!Awaiting your kind reply.Best Regards.Cindy第二篇：询盘回复邮件范本（范文模版）这是我在福步上抄的，你们把自己的产品套进去就好了第一次询盘的客户，邮件回复如下：Thanks for your inquiry.We are professional supplier of printing machine at competitive price。

Here is attachment with some prictures of our products may suit your requirements, for more, please check our Website （）, and select products that you are interested in.We have great interest in developing business with you, could you have any inquiry and comments，we would like to talk in details through MSN or mail or any way you like.Any help & question,we shall be pleased to be on service of you.Looking forward to your prompt reply.Best wishes,（要带附件）几天过去了，客户没有回复，用下面模板跟进：For several days no news from you, my friend.I am writing for reminding our offer for items of printing machine dated on ~~（日期）~~~~~~according to your relative inquiry, Anycomments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response.Best wishes，十天左右过去，客户还是没有回复，用以下模板再跟进：How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price.By the way, how about your order with items of printing machine?If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other.If there is anything we can help to you, we shall be much than pleased to do so.Looking forward to your prompt response.Best wishes，如果半个月，三封邮件出去，客户仍然没有回复，基本上无望了，把宝贵的时间用在跟进新意向客户身上。

询盘回复实例

询盘回复第一节询盘基本格式及注意事项一．询盘基本格式Dear Mr. XXX，（对买家的礼貌的称呼，不要以sir or madam来开头，这样对对方不够尊重）Thanks very much for your inquiry dated XXXXX via .（提醒买家他于什么时候通过哪里看到你公司的产品信息并发送了询盘）Pls find our quotation for XXX as follows:……（此处为报价内容，如果是初次联系的买家，还要在报价之后加上简单扼要的公司介绍）We are looking forward to your early reply.（结束前的惯用语，表达对他的重视）Sincerely yours/Yours faithfully,（礼貌的客套话，但商务信函不可不用）XXX Export Manager（专业的签名档：你的姓名、职位、公司名称、联系方式等）Hangzhou xxx Co., Ltd.Tel: 0086 571-Fax: 0086 571-E-mail: xxx@Website: 二．回复注意事项A. 邮件格式需规范：1.）邮件应有明确主题，应一件事情一个主题。

如:quotation sheet for cal coolers with full details2.）邮件正文的每一段中间要空一行，方便别人阅读。

3.）邮件显示的发件人要用英文,也可加上公名．如：Frank Li(Fastar Ltd)B. 回复邮件的操作技巧：1.）回复时间--- 不要超过24小时--- 香港、台湾、韩国2个小时内回复--- 澳大利亚收到后马上回--- 欧洲下午三点前一定要回--- 美国下班前回--- 如果不能回复询盘一定要给客户一个回应，告诉他目前不能回的原因和什么时候能够给客户回复跟进邮件的发送时间宜选择在星期二到星期五期间，星期六、星期日最好不要进行这样的跟进邮件（特别是主动的业务开发邮件）。

外贸询盘回复技巧和话术

外贸询盘回复技巧和话术1.非常感谢您的询盘，我们对贵公司对我们产品的关注表示非常高兴。

2.首先，请告诉我们您对我们产品的要求和详细说明。

3.请问您对我们的产品是否有任何特殊要求？4.我们非常愿意为您提供有竞争力的报价。

5.我们的产品具有高质量和竞争力价格，适合您的市场需求。

6.我们将充分满足您的需求，确保产品的质量和交货时间。

7.请告诉我们您所在国家/地区的具体进口政策和要求。

8.我们可以为您提供产品样品以供评估和确认。

9.我们的产品通过了国际质量认证，并获得了良好的市场反馈。

10.我们的产品在国际市场上享有良好的声誉和口碑。

11.如果您有任何具体的问题或疑虑，请随时告诉我们。

12.我们可以根据您的要求定制产品。

13.我们将提供完整的售后服务和技术支持。

14.请告诉我们您的订单量和交货要求。

15.我们将竭诚为您提供最佳的价格和服务。

16.我们期待能够与您建立长期合作关系。

17.我们将及时为您提供报价和交货信息。

18.我们的产品在质量和价格上具有优势。

19.我们已经成功地与许多国际客户建立了合作关系。

20.我们将尽力满足您的需求并提供最优质的产品。

21.我们可以根据您的要求提供不同规格和尺寸的产品。

22.我们有丰富的生产经验和技术专长。

23.我们欢迎您参观我们的工厂，了解我们的生产能力。

24.我们将根据您的订单量和要求提供最短的交货时间。

25.我们将为您提供专业的物流支持和安排。

26.我们有各种付款方式可供选择。

27.我们将提供详细的包装和装运信息。

28.我们将为您提供产品的参考价格，具体价格根据订单量而定。

29.我们将为您提供最新的产品目录和信息。

30.我们欢迎您提供更多的详细要求和询问。

31.我们将按照国际贸易惯例和标准进行业务合作。

32.我们将确保您的订单得到及时处理和跟踪。

33.我们将尽全力满足您的质量要求和要求。

34.我们将保证产品的及时交付和提供最佳的售后服务。

35.我们的产品在性能和可靠性方面具有优势。

回复询盘函范文中文(必备6篇)

回复询盘函范文中文(必备6篇)xx有限公司：贵公司20xx年xx月xx日《关于适当调整xx结算价格的函》已收悉。

贵我双方长期合作，业务关系融洽，公司总部及项目部对贵公司的函高度重视，第一时间对调价函进行了商讨及研究。

xx价格上下波动是市场经济的规律，在现代商业社会更是司空见惯的事情。

为防范价格波动影响业务关系，贵我双方在合同订立之初，就本着公平公正、实事求是、互利共惠的原则进行了友好协商，在合同条款中明确约定：结算单价参考xx交通厅工程造价管理站发布的《质监与造价》中xx市信息价的平均值确定。

而且，xxx等属于国家产能过剩行业，近期的水泥价格上涨肯定是暂时的、短暂的，用不了多久就会回落。

经公司总部及项目研究决定水泥结算单价暂不予调整，确保货款按合同约定及时支付，绝不拖欠。

望贵公司克服短期困难，本着守合同、重信用的原则保质保量地供应水泥。

盼请谅解，顺祝商祺！20xx年x月xx日一、调查时间：20XX年8月3日—8月7日。

二、调查地点：施工现场，重庆市巴南建材市场，重庆市大川建材市场。

三、调查对象：石材调查，五金材料，钢材，门窗材料，水泥等。

四、调查目的：通过对重庆市各种建筑装饰材料的市场调查，了解石材，木料，门窗，钢材，五金制品等材料的主要特点，且能正确的区分各种材料，同时了解市场对于各种材料的需求以及材料的价格和通用尺寸。

五、调研的工作流程1.在施工现场对商品混凝土、水泥、钢筋等主要材料进行询问调查。

刚开始对现场的环境还不是很熟悉，在师傅的帮助下认识了巴南区_改造工程的施工工地材料员和一些生产商，从他们那里得知了一些建筑材料的价格，对重庆市第三季度建筑市场的几种主要材料进行了统计以及对接下来的几个月内主要材料价格浮动趋势进行了分析。

2.在重庆市的建材市场对商品混凝土、水泥、钢筋等一些主要材料进行市场走访调查。

在8月3日—8月7日之间，对重庆市巴南区的两家建筑材料市场进行了走访调查。

主要调查的都是些个体经营户，在询价的过程中收获很多，感触也很多。

询盘回复模板2

询盘回复模板21、当买家光顾你店铺, 询问产品信息时:重点:跟买家初次打招呼，要亲切、自然并表示出你的热情。

尽量在初步沟通时把产品元素介绍清楚Eg1:Hello, my dear friend. Thank you for your visiting to my store, you can find the products you need from my store. If there is not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again. 2、鼓励买家提高定单金额和定单数量,提醒买家尽快确认定单时Eg1:Thank you for your patronage, if you confirm the order as soonas possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3.发货之后提醒买家已经发货:Eg1: Dear friend, your package has been send out, the tracking NO.is 0000000000 via DHL, please keep an eye on it, hope you love our hair and wish to do more business with you in the future. Good luck!Eg2: Dear customer, we have sent the goods out today, and we can receive the tracking number after 12 hours later, we'll send you message when we receive it. Eg3:The goods you need had been sent to you. It's onthe way now. Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考:Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods. Sincerely hope you like it.I'll give you a discount, ifyou like to purchase other products. 5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。

询盘回复技巧大全。所有模版

询盘回复第一封：Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封：（发客户想要的specification）Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战：Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: （赞美客户对我们的重视，给甜头客户）We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. （告诉客户我们的产品适合他们的市场）2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. （说竞争对手的一点不好的问题）3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".（偶尔用一些国外名言等，增加幽默感）5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时：Hi ，I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. （告诉客户自己有多伟大啊。

外贸13种询盘回复模板

【询盘案例】各种买家询盘对应回复的模板参考

各种买家询盘对应回复的模板一、买家询盘为泛问所有产品询盘格式通常如下：We are interested in all your products, could you please send us moreinformation and samples about your products and price list?可参考如下模板回复：Dear Sir/ Madam,Thanks for your inquiry at .We are professional supplier for plushtoys at competitive price, located inNanjing City, Jiangsu Province.Here is theattachment with some pictures of our productsthat may suit your requirements for more,please check our website, and select the products that you’re interested in.We have great interest in developing businesswith you, should you have any inquiriesor comments, we would beglad to talk in detailsthrough MSN：XXX \mailsor any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。

对能给予继续回复的客户应继续重点追踪，没有回复的客户则可以考虑不必花费大量时间追踪。

二、买家询盘为针对公司具体产品发的询价此类询价目标性较强，真实有效性较高，需重点跟进。

史上最全的回复询盘模板

史上最全的回复询盘模板未付款订单Dear $buyer,We have got your order of XXXXXX。

But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。

如果在价格和尺寸上有什么能帮助的，请随时与我联系。

当付款完成，我将立即备货并发货。

谢谢!提示：请根据您产品自身特点对描述内容进行修改。

已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。

如果您有任何问题请随时联系我。

谢谢!提示：请填上您的订单号和发货天数。