我考英语导游证的经验分享

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英文导游证报考指南

英文导游证报考指南旅游对于现在很多青年来说是很有诱惑力的，一方面可以摆脱就做办公室的枯燥，另一方面更是可以免费去到很多景点，真的是赚钱旅游两不误呢!那么下面yjbys小编就为大家整理关于英语导游证的报考相关知识，希望对大家有所帮助!外语导游证看言语能力，比方学的日语就能够考日语导游证，英语好就考英语的，假如已经有普通话导游证了，能够只加试英语口语即可;没有普通话的直接考英语导游证也能够，也是发给资格证自己换IC卡，需求每年交钱年审，3年不审也会失效。

不论是普通的导游证仍是英语导游证都不能到北欧带团，只能在国内带外宾团或国内团，出国带团需求考领队证，大多数省都需求有导游证才干考领队证，详细参阅本地的旅游局规定。

并且通常只要在有出境天资的旅行社才干够考领队证，假如是想去北欧的话，还需求这个社有北欧的线路。

初次考外语导游证，只需考两部分：中文笔试，英文口试，所以我们复习也应该主要从这两方面着手：一、笔试复习由于中文导游笔试和外语导游笔试内容都相同，考试范围都在《导游基础知识》、《导游实务》、《旅游政策法规》三门课上，所以我们应熟练掌握着这几本书的内容，书至少要看三遍才有效果。

(一)通读全书。

在学习每本书之前，我们应该先了解这本书的主要内容，而对这本书概括最简练的地方就是书的目录。

所以在看书之前，我们要先看目录，通过目录了解书的章节和每章的内容。

这样才能在脑中形成大体框架，做到心中有数。

在听老师授课的同时，自己再仔细的通看全书，并用笔画下自己认为的重点。

(其实重点只有自己总结才有用，别人帮不了你，所谓的重点和非重点的命中率一样)(二)背诵重点。

第二遍看书时，我们要把重点强化，最好以章节为单位记忆。

背完一章后回头想一下这章的内容，同时将自己认为容易混淆的内容(如：年代、各组风俗、各国禁忌)写在笔记本上，进行对照记忆。

(三)查漏补缺。

在考试之前一定要再看一遍书，这时可发现以前漏下的重点内容，及时划出并将它记住。

小语种导游证考试面试技巧和方法

小语种导游证考试面试技巧和方法宝子们，小语种导游证面试其实没那么可怕啦。

一、语言方面。

小语种嘛，发音一定要准。

就像咱学唱歌，音准了才好听。

你平时就得对着镜子多练习，看看自己的口型对不对。

比如说法语的小舌音，你可不能含糊。

多听听小语种的原声材料，像电影、广播啥的。

而且呀，在面试的时候，可别一个劲地猛说，速度要适中，就像散步一样，不快不慢，让考官能听清楚你说的每一个词。

要是你说得太快，就像一阵风刮过，考官都懵了，那可不行。

二、导游词部分。

写导游词的时候，要有自己的特色。

别去网上抄那些千篇一律的东西。

你可以把自己的亲身经历加进去。

比如说你介绍一个景点，你可以说“我上次来这儿的时候啊，发生了一个特别有趣的事儿……”这样考官就会觉得你很真实。

而且要条理清晰，就像整理衣柜一样，哪件衣服放哪儿得有数。

先介绍景点的大概情况，再说说它的特色之处，最后可以讲讲游客来这儿能玩啥、吃啥。

背导游词的时候，可别像个机器人似的，要有感情。

你想啊，你是在给游客介绍一个超棒的地方，你得兴奋起来，把这种兴奋传递给考官。

三、应变能力。

面试的时候可能会有一些突发情况。

比如说考官突然打断你问个问题。

这时候你可别慌，就像在马路上突然有人问路一样，冷静回答就好。

还有可能考官会问一些比较刁钻的问题，比如关于景点争议性的话题。

你就客观地回答，说出不同的观点，然后再表达自己的看法。

这就像是在和朋友讨论问题一样，轻松应对。

四、仪表仪态。

这也是很重要的一点哦。

你要穿得得体，不用太华丽，但要干净整洁。

就像去参加一个好朋友的聚会一样，打扮得漂漂亮亮的。

站在考官面前的时候，要挺胸抬头，有自信。

眼神要和考官有交流，可不能东张西望的，像个做了坏事的小孩子。

脸上要带着微笑，你的笑容就像阳光一样，能让考官心里暖暖的。

小语种导游证面试就是一场小小的表演，你要把自己最好的一面展现出来。

宝子们加油，相信自己一定可以通过面试的！。

英语导游证考试面试导游规范服务知识--资料

导游服务规范1、what are the main points that the local guide must try to make certain when reading the tour plan of the group in order that he would not miss meeting the group when it arrives or would not wait hopefully for the group to turn up when actually it is not coming on the scheduled flight or train?（1）The name and telephone number of the tour operator of the domestic tour organizer travel service. （2）The number of people in the group and the name ,sex and occupation of the tourists.（3）The arrival time and place of the plane or train that the group is going to take.（4）For an inbound tourist group ,he must also know the name of the overseas tour organizer travel service，the foreign language name or code of the group ,the name of the tour escort ,the language ,nationality and religious belief of the tourists and the entry and exit cities of the group.2、What are the main points that the local guide of an inbound tourist group must get to know about the transport tickets for the group ?(1)Have the group's transport ticket for the next destination been booked according to schedule or have they been changed? And has the changed booking been confirmed?(2)Are there any return tickets for the group?(3)Do the tourists hold international air-tickets for domestic flight?(4)Are the group's tickets, i.e. transport tickets for leaving the country, confirmed Ok or do they still remain open?3、In what ways must the local guide make preparations for conducting a group in respect to language and knowledge ?(1)Before the group arrives, the local guide must familiarize himself with the explanatory materials on the places that the group is going to visit. For an English way of expressing himself.(2)For a tourist group that is composed of people in a special trade, the local guide must try to acquaint himself with the knowledge and technician terms off their specialty.(3)In addition，the local guide must be well prepared for questions about hot talks of the town，important news at home and abroad and any other subjects that the tourists may be interested in.(4)If the local guide himself is new to the places to the places to be visited by the group，he must try his best to familiarize himself with them beforehand.4、How can the local guide make sure that the group he met in the airport or train station is the very one he is to meet ?(1)The local guide must ask the tourists what country they come from and inquire of them about the names of their tour escort and their national guide，the name of the travel service in their own country and the name of the tour organizer travel service in China .(2)If the group has neither escort nor national guide，he must inquire of the tourists their nationality，the name or code of the group，and the number of people and the main itinerary of the group.5、Try to make a welcome speech to a tourist group in the name of a local guide. The following points should be included:(1)According the tourists a welcome for their visit to your city on behalf of your travel service，the driver and yourself ;(2)Introducing yourself and the travel service you work for;(3)Introducing the driver;(4)Expressing your willingness and desire to render good services to the tourists;(5)Wishing the tourists a pleasant stay in your city.6、What things should be mentioned when the local guide is telling the tourist the general conditions of his city?（1）The city’s climate，population，administrative division，social life，cultural tradition，special products and its history.（2）In the meantime，he should take occasi on to tell the tourists something about the city’s developments in economy and municipal construction as well as the streets and important buildings along the way.7、How can the local guide keep in touch with the tourists after the group has checked in at the hotel?The local guide must write down the room number of the group，especially those of the tour escort and the national guide. He also tell the tour escort and the national guide his own room number and telephone number so that they may reach each other in time of need.8、what should the local guide do if the tour escort or the national guide proposed to make a minor(1)The local guide should report the matter to the travel service leadership and try his best to arrange it if their proposal is reasonable and feasible.(2)If an extra charge must be made for the added item，he must let them know in advance and must collect the money at the set price.(3)If is difficult or impossible to meet their demand, he must give them a clear explanation and patiently persuade them to follow the original program.9、in what way should the local guide collect the consigned luggage of the group that has just arrived?(1)when the group has arrived，the local guide should help the tourists get their luggage together at a designated place and remind them to check and make sure that their bags are all in good condition. (2)together with the tour escort and the national guide，he should count to get the right number of pieces and then hand them over to the luggage man of the local travel service through necessary procedures.(3)if something is missing or damaged，he should help the owner to approach departments concerned to report and register the loss or claim compensation for the damaged.10、what should the local guide remind the tourists to do when they are going to leave the bus for sightseeing?On this occasion the local guide should advise the tourists to remember the model，color，number and special sign of tour bus. He should also tell them where the bus will be parking and what time they will be leaving for the next destination.11、What are the main points that need the local guide’s attention in regard to the travel certificates of the tour escort and other tourists?(1)Under normal conditions，the local guide should not keep the travel certificates of the tourists. If he needs to use them，he must return them to tourists as soon as he has finished using them.(2)On the day before the group leaves，the local should check his own belongings to see if he has kept any of the group’s passports or other papers and，if any，should hand them back personally to their owners without delay.(3)Some hotels request that the tour escort should leave this passport at the reception department when the group checks in at the hotel. In this case，the local guide must remind the tour escort to take it back when the group checks out to leave the hotel.(4)When a foreign group is going to leave the country，the local guide should remind the tourists to check and make sure that they have passports and Customs declaration forms readily available forexaminations by the Customs and immigration officers.12、How can the tour guide ensure that the tourists will not get lost?(1)The local guide must request that the tourists should bear in mind the names of the local travel service and the hotel and the number the tour bus，that they must not wander too far away from the group while it’s moving on，and that they must not come back to the hotel too late if they leave the group to stay behind or when they go out of the hotel by themselves.(2)During the sightseeing tour, the local guide should often announce the itinerary of the day so as to keep the tourists informed of such things as the route of the tour, the time and place for meals, the time and place to assemble and the parking place of the tour bus.(3)The tour guide should stay together with the tourists all the time and frequently count the number of people in the group.(4)The local guide, the national guide and the tour escort must closely cooperate in their work. While the local guide leads the way for the group, the national guide and the tour escort should bring up the rear.(5)The local guide's explanatory speeches must be interesting enough to attract the tourists' attention so that they would not wander away from the group.13、What should the local guide tell the tourists when the group is going to check in at the hotel? When the group is going to check in at the hotel，the hotel guide should tell the tourists where they can change their money，how to find the place for entertainment and the locations of the stores，public toilets and the Chinese and Western-food restaurants and so on. In addition，he should also make the tourists acquainted with matters deserving their attention while staying in the hotel.14、What should the local guide do before, during and after meals in order that meals for the group could be properly arranged?(1)Before meals，the local guide should check us things as place，time, number of dinner and per capita price for the meals and particular requests of the tourists，and try to make sure that all these have been properly arranged.(2)When the tourists are having their meals，the local guide should go，once or twice，around the dining-room to answer questions of the tourists and to supervise the service of the restaurant.(3)After meals，the local guide must settle the bills strictly in accordance with the fixed per capita charge and the actual number of diners.15、What is the right way for the local guide to deal with the recreational activity that is included or excluded in the group’s scheduled program?(1)If the activity is included in the group’s itinerary，the local guide is duty-bound to accompany the tourists to attend it and make them acquainted with performance.(2)If it is not included in the group’s itinerary，for instance，if the tourists ask to watch a theatrical performance at their own expense，the local guide can help them with such things as buying admission tickets or hiring a taxi but usually he has no occasion to keep them company.(3)When the group is staying in a large place of recreation，the local guide should advise the tourists against separating themselves from the group. He must also keep an eye on the movement of the tourists and the condition of the surroundings so as to be prepared for any contingency.16、What should the local guide do when the group is going to leave the hotel?(1)When the group is about to leave the hotel ，the local guide must collect all the heavy bags of the tourists for consignment if they have any.(2)Under normal conditions，he should go though the check-out formalities before 12;00 noon.(3)Before the group leaves，he should remind the tourists to pay the hotel bills and return the keys to the reception desk in case they should forget. When the tourists are all seated in the bus，he should carefully count the number of people and remind the tourists to check and make sure that they have nothing left behind in the hotel.17. What should the local guide do when the sightseeing tour of the day is coming to an end and the tourists are all seated in the bus on the way back to the hotel?On this occasion ,the local guide should review the sightseeing tour of the day , tell the tourists more in detail about what they have seen and answer their questions, if they have any.If the tour bus is not going the same way back to the hotel as it came out , the local guide should take acquaint the tourists with the sights passed by.Before the tourists get off the bus, the local guide should announce the program for the evening and for the next day, and tell them the time to leave and place to meet.On arriving at the hotel , the local guide should remind the tourists to take all their belongings with them when they leave the bus.When the bus is parked, the local guide should be the first to get off the bus and stand at the door to say good-bye to the tourists while watching them getting off the bus.18. What are the three “outposts” that a tourist group has to pass through before it enters a foreign country?The three “outposts’ refer to the check-posts of the three authority organs of the destination country , that is , the Customs, immigration and quarantine check-posts stationed at the city of entry to the destination country. (This means that, before the group is allows to enter the country , it must go through all the checking and examination formalities of the Customs, immigration and quarantine authorities of the destination country.)19. How long before departure time must tourist groups arrive at the airport , train-station or pier so as to ensure that they will not lose the flight, train or ship?In order that the tourist group will not risk losing the flight , train or ship, the tour guide must manage to ensure that his group will arrive at the airport, train station or pier at an earliest possible time .Specific requirements are:(1) If the flight is an international flight or is destined for a coastal city , thegroup must get to the airport 2 hours before departure time;(2) For domestic flight, 90 minutes before departure time.(3) For train and ship, one hour before departure time.20. On what principle must the national guide insist when discussing the sightseeing program with the local guide?The national guide’s duty is to ensure that the tour itinerary worked out by the tour organizer will be fully implemented by the tour executor travel service. So……If the local guide suggest a change in the itinerary ,the national guide must insist that tits to places of tourist he order of tour can be changed but none of the items in the program can be omitted .When occasion requires, he should report the matter to the tour organizer travel service.In case the local guide proposes to add item with extra charge, the national guide must get thecommon consent of the group before he agrees to the proposal.21. What is the national guide required to do whenever the group arrives at a destination city?Every time the group arrives at a destination city, the national guide is duty-bound:(1)To acquaint the local guide with things in the group so as help him with his work(2)To supervise the of the local travel company and, if he thinks necessary, put forward some suggestions;(3)To take care of the tourists to guard against any possible accidents and to solve problems arising from accidents, if any(4)To give advice to the tourist when they are shopping(5)And, to make contacts with people concerned, especially with the travel service in the nest destination city, so that the group may travel smoothly22. What role does the national guide play in the group and what are his responsibilities?The national guide is the representative of the tour organizer travel service .He must join the group throughout journey and take part in all its activities ,His duty is make the whole trip of group well connected between destination cities along the route of the journey ,to supervise the service of the local travel companies to ensure that the set itinerary for the group will be carried into effect ,and to coordinate and harmonize the relations between the tour escort ,the local guide and the driver.In what ways must the national guide supervise the shopping arrangements for group and how should he help the tourist to do shopping?If the local guide has arranged too many times for the group to do shopping and if shopping has taken up too much of the time for sightseeing, the national guide must advise the local guide against the arrangement.When the tourists are shopping, the national guide should advise them to examine the price and quality of the articles they are thinking of buying so that they should not buy any inferior goods or fake products.When some foreign tourists have bought something valuable, especially antiques, the national guide should remind them to keep the receipts for Customs examination. For purchase of ready-prepared them the relevant regulations of the Chinese Customs.23. In what ways must the national guide supervise the shopping arrangements for the group and how should he help he tourists to do shopping?(1) If the local guide has arranged too many times for the group to do shopping and if shopping has taken up too much of the time for sightseeing, the national guide must advise the local guide against the arrangements.(2) When the tourists are shopping, the national guide should advise to them to examine the price and quality of the articles they are thinking of buying, so that they will not buy any inferior goods of fake products.(3)In case some foreign tourists have bought something valuable, especially antiques, the national guide should remind them to keep the receipt for Customs examination. For purchase of ready-prepared Chinese medicines or Chinese medical materials, he should tell them the relevant regulations of the Chinese Customs.24 What is the national guide required to do when the group has arrived in the hotel?(1)When the group has arrived in the hotel, the national guide must take an active part in the work of checking in the hotel(2) While the responsibility of assigning rooms to the group members is usually undertaken by the tour escort, the national guide must take an active part in the work of checking in at the hotel.(3)When the tourists have got their room numbers, the national guide should show them the way to theirrooms(4)If the local guide is not staying in the hotel for the night, the national guide must take full responsibility of taking care of the group(5)In addition, the national guide should note down the telephone number of the hotel reception and must inquire of the local guide about the way of getting in touch with him in case of emergency.25. What should the national guide do in order to supervise the service of the local travel companies?If the sightseeing program in a city is much the same as those as those in the preceding cities, the national guide must suggest that the local guide should make some changes.He must frankly give his opinions to the local guide if he has any complaint about the service of the local tour company; for example .if the meals, hotel or tour bus arranged by the local guide deliberately cancel an item on the sightseeing program in an attempt to add anther item for extra charge before he is authorized to do so, or if shopping has taken up too much of the time for sightseeing If his efforts of taking to the local guide have no effect, he should refer the problem directly to the local travel service leadership or report the matter to the tour organizer if necessary.26、What should the national guide of a foreign tourist group do when the group is about to leave the country?（1）When a foreign group’s trip to our country is coming to an end and the group is going t o leave the hotel for the airport or train station ,the national guide should remind the tourists to check and make sure that they have all their belongings with them and have their travel certificates within easy reach.(2)On the way to the airport or train station, he should earnestly ask the tourists for their comments or complaints on the tour.(3)When the bus is arriving at the airport or train station, he should make a farewell speech to give thanks to the tourists for their cooperation and understanding and express his expectation for their return.27、Try to make a farewell speech to the tourists in the tourists in the name of a national guide .The following points should be included in the speech :(1)Reviewing the trip of the group and giving your thanks to the tourists for their cooperation.(2)Expressing your friendliness to the tourists and your reluctance and regret to park with them.(3)Inviting suggestions and opinions from the tourists.(4)Offering apologies to the tourists if things on the tour were not going smoothly or if the tourists are not satisfied with the service they have received.(5)Expressing your good wishes to the tourists.A National Guide’s farewell Speech (For Reference)Ladies and Gentlemen:Your visit to Chine is coming to an end .In the last 10 days ,you have climbed up on the Great Wall, which is one of the on of the eight wonders of the world and was once said to be the only man-made object on earth man could see from the moon; you have visit the home of the Ming and Qing emperors-the Forbidden City in Beijing ;you have reviewed the guards of honor of the Qin emperor in Xi’an ,I mean the 6000terracotta figures of soldiers and horses dating back over 2000 years, you have feasted you eyes on the beautiful karts scenery in Guilin ,and you have tasted the best Chinese food in Guangzhou …Anyway ,you have got an idea of how China looks like. But, China is a big country with vast territory of 9.6 million square kilometers with a population of 1.3 billion and a recorded history of nearly 5000 years .A 10-day visit to China, as a Chinese idiom goes, is just like a hurried journey of dragonflies, skimming the surface of the water looking for food .Therefore, you should come again if you want to get a better understanding of the country .I look forward to seeing you again in China in the nearfuture. However, I know it is time you went home and rejoined your family .On this occasion before your immediate departure, I should say I’ve got a very nice group of very nice people and it’s been my pleasure staying with you over the last 10 days .I understand that the tour is not a satisfaction to you all and our work leaves much to be desired, so any comments or complaints from you will be much appreciated.Friends, yours has been such a nice group that I hate to say good-bye to you and so I say “See you again!”Take care everybody and I wish you a pleasant journey home!28、In what manner must tour guides behave before the excessive demands and critical remarks tourists?(1)First, he should have the patience to listen to the tourist and must not interrupt them to assert that their demands are unreasonable, or just find an excuse for refusal.(2)Second, he should keep smiling all the time and must not talk to the tourist or become impatient the moment he hears something unpleasing to the ear.(3)Third, he should have the patience to explain to the tourists why it is impossible to satisfy their demands even if they are reasonable and must not flatly refuse them simply by saying “No, it is im possible!”29、What kind of relationship should be maintained between the tour guide and the tourists ? (1)The tour guide must bear in mind that he is the host and must behave as such .He should have the manner of being hospitable, courteous and thoughtful towards the guests.(2)But, the tour guide must not keep much too close a relation with the tourists. He should treat people equally and must not favor one and be prejudiced against the other. He must never tell tales among the tourists, nor must he get involved in the disputes between them.30、How are tour guides to assist foreign tourists to meet with people in China ?When the foreign tourists in a group of a special trade are scheduled to meet with their Chinese counterparts, the tour guides is duty-bound to act as an interpreter. If another interpreter is appointed, he can just sit aside and listen quietly. In case the tourists want to meet with their friends or relatives in China, the tour guide can help them with arrangements, but usually he is not necessarily responsible for interpretation.31、What must the local guide de before setting out to meet the tourist group in order that the group may be properly arranged?In order to make sure that the tour bus for the group is properly arranged, the local guide must: Call the tour bus company to inquire about the model and number of the bus and the name and telephone number of the driver, and the …Get in touch with the driver to decide when and where they shall meet and, at the same time, tell the driver the itinerary and sightseeing program of the group.32、What articles should the local guide get ready for conducting a tourist group ?Before setting out to meet the group, the local guide should get the following things ready for use in conducting the group: adequate copies of tourist maps or brochures and admission tickets according to the number of people in the group, vouchers or cash for meals or other expenses, tour plan of the group, tour guide’s identity certificate, sign board and flag of hi s travel service and so on.33、What should the local guide do when the group is on the way to a tourist resort?When the group is on the way to the tourist resort for sight-seeing, the local guide should …Announce to the tourists the sight-seeing program of the day;Take occasion to make the tourists acquainted with the sights passed by; and …Give them a general description of the place they are going to visit.34、What should the local guide tell the tourists when they gathering in front of the sketch map of the tourist resort?(1)On this occasion, the local guide should illustrate to the tourists the route of their procession, tell then how long they will stay and at what time and what place they shall meet to leave for the next destination.(2)In the meantime, he should make clear other matters deserving their attention while visiting the place.35、What should the local guide tell the tourists when they are having an elaborate dinner of typical local dishes ?On this occasion, the local guide should try to make the tourists acquainted with the famous local dishes, their ingredients, ways of preparation and serving, and the stories relating to them, if any.36、What is the right manner for the national guide to deal with the conflicts between the tour escort and the group member?(1)The national guide must not inquire deeply into the details of their conflict.(2)He must not get involved in their disputes by stating his view to favor one side against the other.(3)On the contrary, he must act as a peace-maker to mediate between them, if possible.37、what should the national guide to do ensure that the tourists will be safe from accident while they are sightseeing?(1)When the group is doing sightseeing, the national guide should help the local guide with his work. He should keep a close watch on the surroundings and the movements of the tourists so as to guard against accidents and see to it that the tourists will not wander away from the group.(2)He should often advise the tourists to stay safe from danger and remind them to take care of their personal belongings. If unfortunately an accident should happen, he must rely on the local travel service to handle it properly.38、What should the nation guide do when the group is traveling long distance (by plane ,train or ship)?(1)When the group is traveling long distance by plane, train or ship, the national guide must try to seek help from the crew to ensure that the tourists will be taken good care of and will stay safe from danger.(2)He should also remind the tourists to watch the safety of their own persons and their personal belongings.(3)He must have their meals and recreational activities properly arranged and make sure that they can have a good rest on board.(4)When traveling on train, he should help the tour leader with the work of assigning sleeping berths to the group members.39 what should the national guide do when the group is to leave a city for the next destination?1 When the group’s visit to a city is coming to an end , the natio nal guide should consult the local guide to make sure that transport tickets for the next destination are confirmed and …2 Help the local guide and the tour escort with the necessary procedures for leaving the city.3 In the meantime, he must keep and take care of the transport ticket and luggage claim of the group.40 how is a tour guide to get mental prepared for conducting tourist groups?(1) A tour guide must be prepared to hear hear hardships and trouble. He not only must render a warm service to the tourist according to the routine working procedure , but must also be ready at all times to tack any problems and accidents probably occurred in the course of the tour and to offer additional service to particular tourist.。

英语导游证考试面试导游规范服务知识2

导游英语心得

导游英语心得
作为一名导游，英语不仅是一门沟通的工具，更是打开世界之门的钥匙。

自从我开始从事导游工作以来，我深感英语在导游工作中的重要性。

首先，英语为我提供了与国际游客交流的机会。

在带领团队参观各个景点时，我能够直接与外国游客沟通，为他们详细解释历史背景、文化内涵，这不仅增强了我与游客的互动，也提升了我对本土文化的理解和传播。

其次，英语帮助我学习到了更多的知识。

为了更好地为游客服务，我阅读了大量的英文资料，包括历史书籍、旅游指南等。

通过学习，我对本土文化的了解更加深入，知识储备也更加丰富。

此外，学习导游英语还提高了我的跨文化交流能力。

在与外国游客的交流中，我不仅学会了如何用英语表达本土文化，也学会了如何更好地理解外国游客的需求和期望。

这使我能够更好地为他们提供服务，满足他们的需求。

最后，我想说的是，导游英语的学习过程是充满乐趣的。

通过与不同国家的游客交流，我不仅拓宽了视野，也增长了见识。

我发现，世界各地的文化虽然有所不同，但人们对美好生活的向往和追求都是相同的。

总之，学习导游英语为我带来了很多收获和成长。

我相信，随着我的英语水平的不断提高，我能够更好地为游客服务，为他们带来一次难忘的旅行体验。

英语导游证考试-面试-特殊问题的应变技巧

特殊问题回答技巧1What should the tour guides do when they discovered that an old man is missing while the group is sightseeing in a tourist resort?(1) In this case ,the tour guides should first try to find out when and where he was missing and then the national guides and the tour escort should look for him separately ,while the rest of the group should follow the local guide to proceed with the your .(2) If they failed to find him, they should apply to the nearby police station and to his management of the tourist resort for help.(3) In the meantime, they should call up the hotel to find out if the man has been back there.(4) If not, they should phone to report the case to the local travel service and….(5) (They) should be prepared to deal with possible problems arising from the event.(6) Finally, they should write out a report on the event.2. What should the tour guides do if someone in the group is suspected of suffering from an infectious disease?(1) In this case, the tour guide must first try to find out the details of the patient’s condition.(2) And then, he should report the case to the local travel service and then to the quarantine and epidemic prevention departments.(3) If they consider it necessary to do epidemiological examination, the tour guide should talk over the matter with the tour leader and persuade the patient to have his health checked and his blood serum tested.(4) If the patient is proved to be infected with contagious disease, he must be isolated for treatment or other measures will be taken according to the requirements of the departments concerned.(5) If the patient is a foreigner, he would be required to leave the country ahead of schedule. In this case, the tour guides must help him with the exit formalities.(6) After the event, the tour guide should submit a written report to departments concerned, stating clear the details of the case and measures taken.3. What should the tour guides do in case a tourist in the group suddenly had a heart attack?(1) If the tourist is surely suffering from heart attack, the tour guide should immediately help him lie down on his head cushioned to rise a bit, and ask his family member to feed him with first-aid medicine he has brought with him so that his condition may improve.(2) Then, the tour guide should call an ambulance to help or take the patient to the nearby hospital for treatment.(3) In the meantime, he should ask the local travel service to send someone to help.(4) When rescue rearmament is in process, the local guide should ask the patient’s family member to stay in the hospital.(5) While the patient is staying in the hospital ,the local guide should often come to visit .It the patient is a member of a foreign group ,he should help him with such things as separating his visa from the group’s collective visa, going through the formalities for leaving th e hospital after his recovery and booking his home-bound transport ticket etc.(6) Also, he must make good arrangements for sightseeing for the rest of the group.4. What must the tour guide do if, by any chance, the tourists were robbed when they were ontheir own?In this case, the tour guide must do the following things:(1) To dial 110 immediately to report the case to the police, stating clear the facts of the case, including when, where and how the robbery was, the features and appearance of the robbers, the names of the tourists and the tourists group, and the distinctive marks of the robbed articles.(2) To report the case to the local travel service for directions.(3) To pacify the tourists to proceed with the tour(4) To write out a report ,stating clear the nature of the case ,emergency measures taken and the opinions and demands of the victims(5) To assist departments concerned to deal with problems arising from the event5. What precautions should the tour guide take when the group has just checked in at the hotel in order that, in case of fire, the tourists may quickly escape with their life?In order that, in case of fire, the tourists may quickly escape danger,(1) The tour guide must try and get to know beforehand the route of fire escape and locations of the fire exit and emergency staircase(2) He should bear in mind the fire emergency telephone number (119) and keep ready at hand the room number of the tour escort and all other tourists of the group.6. Supposing the hotel suddenly caught fire and the fire scene is 2 stories below the floor where a tourist group is staying .In these circumstances, how should the tour guide of the group direct the tourists to save themselves?At this critical moment, the tour guide must keep calm to make a sober judgment of the situation .The basic point of first importance is that, in case of fire, people must not try to escape by taking the elector and in no case should they leap down from height up the building.(1) If people caught fire on their clothes, they can roll on the floor or slap their bodies with heavy clothing to put out the fire.(2) When people must pass through dense smoke areas, they must wrap their bodies and cover their mouths and noses with wet clothes and creep forward along the walls.(3) If the room door is blocked by fire and people can not run away, they must stop up the chinks of the door with soaked clothes or bedding and splash water to lower the temperature.(4) At the same time ,they must wave colorful clothes out of the window to call for help7 .What should the tours guide do if, by any chance, the tourists are poisoned by foot?In case the tourists suffer food-poisoning…(1) Tour guide should tell the tourists to drink plenty of water and try to make them vomit so as toeliminate the toxins from their intestines.(2) Must take them immediately to the hospital for emergency treatment and ask the doctor for amedical certificate.(3) He meantime, he should report the case to the local travel service to fix responsibility on therestaurant.8 .The tourists of a group requested some time before meal that the Western-food meal reservedfor them should be changed to a Chinese-food meal .What should the local guide do inanswer to their request?(1)If their request (for substitution of Chinese food for Western food) was made 3 hours before themeal, the local guide should approach the restaurant and try to meet their requirement as far as possible.(2)If they asked for the change just before the meal, the local guide usually could refuse but must tellthem why it could not be changed.(3)If they still insisted in making the change, the local guide could suggest that they order the mealthemselves at their own expense.4) Their request for additional dishes and beverage (in excess of the set price) could be grantedprovided they agreed to cover the extra charge.9.The local guide of a group just go to know ,when he was going through the check-in formalitiesin the hotel ,that some of the double rooms they reserved for the group had been replaced by triple rooms .How would you solve this problem if you were the local guide of the group ? (1)Lodging the tourists in triple room’s falls short of the requirements provided inn the tour contract, so,if I were the local guide of the group, I must undertake the responsibility of changing those back to double rooms.(2)First, I would take up the matter with the hotel management and request that they should try theirbest to space enough double rooms for the group .If they were not able to help, I would try other hotels nearby.(3)If all my efforts resulted in failure, I must make an apology too the tourists to seek theirunderstanding, and promise them a suitable payment to make up the difference between the double and triple rooms so as to persuade them to make do with the triple rooms(4)For further compensation and apology, I could order a better meal for them or give them somesouvenirs, and I should take care of them more attentively so that they would find satisfaction in being cordially treated10.A foreign tourist requested that the tour guide should buy something for him and have itshipped to his country .What is the proper way for the tour guide to deal with his request?In dealing with this kind of request form the tourists…(1) The tour guide should first try to find an excuse to refuse tactfully.(2) If it is hard to refuse at the insistent requests of the tourist, he should report the matter to his superior and ask for instructions.(3) Then, he must get enough money from the tourist for purchase and shipping .When shipping is made, he should mail the original copies of the consignment bill and the receipt of purchase to the tourist while keeping the duplicates for future.11. What can the tour guide do to prevent the tourists getting sick?To ensure that the tourists will not get sick, the following precautions are necessary:(1) When planning the sightseeing program for the group, the age and physical constitutions of the majority of the group members must be taken into account and margins of time must be left for relaxation as well as for sightseeing.(2) Sometimes, the tour guide’s advice against drinking the unboiled tab water in the hotel rooms and buying food from street peddlers is necessary.(3) In changeable weather, the tour guide should often announce weather forecasts for the next day so that the tourists may choose to dress themselves accordingly or bring an umbrella with them in a rainy day .AT dry season; drinking more water and eating more fruit are also advisable.12. A tourists group scheduled to arrive this morning is reposted to be delayed till tomorrowbefore dinner and so the time of its stay in the local city will be short ended by one and a half days .What should the local guide do to cope with the change?(1)In this case, the local guide must, first of all, notify people concerned to cancel earlier arrangements offmeals and hotel accommodations for today and …(2)Reconfirm the reservations of meals and hotel accommodations for tomorrow and the transport ticketsfor the next destination.(3)The sightseeing program for the group must also be altered accord kingly .While the tourist resort ofless importance can be skipped over ,those of major importance must be retained.(4)If time is too short, priority must be given to the tourist resorts that are typical of the local features.13、Sometimes a travel service would have no alternative but put a tourist group on an extra flightto leave ahead of schedule because there is a shortage of space on the regular flight .Under these circumstances, how can the local guide manage to get understandings from the tourists?(1) In these circumstances, the local guide should first talk over the matter with the national guide and tour escort and try to get cooperation and support from them.(2) In the meantime, he should find out the persons of great influence in the group and try to talk them into consent.(3) Then, he should honestly announce the real situation to the tourists and sincerely apologize for the change so as ask for their forgiveness and understandings.(4) For further apologies, a substantial compensation could be made if necessary.(5) Besides, the local guide must make full use of fulfilling the scheduled sightseeing program.14、As the road to the tourist resort is impassable, a tourist group has to cancel its one-day tour to the place and this has made the tourists feel quite unhappy. How can the local guide solve this problem?(1)The local guide must arrange anther activity as a substitute.(2)He should try his best to arouse people’s interest in the new arrangement with his eloquent and interesting speech.(3)He should ask the national guide to report the matter to the tour organizer travel service for a final decision.15、Supporting that ,when you get to the train station ,the tourists group you are meet has been waiting there for a long time ;the tourists are very unhappy about waiting and the tour escort also blame you for being late .What would you do in this case if you were the local guide of the group?(1)In this case, I must make an apology to the tour escort, the national guide and all the tourists for my coming late.(2)I must tell them the true reason why I was delayed and assure them of my sincerity to do a good job for the group.(3)To make amends for my error, I should make full use off the time to fulfill the sightseeing program so as to get understandings from the tourists.(4)And, if necessary, I should give them a substantial compensation.16 A tourist in the group told you that he didn’t want to share a room with others and asked for a separate room for his own. How would you solve the problem?●In this case I must first try to find out why the tourist made the request. If the reason is that thetwo-room mate were not getting a good well with each other, I would ask the tour escort to mediate between them or try to help them ask the escort to opinions or in habits and customs, I would ask the tour escort to mediate between them or try to help them exchange rooms with somebody else in the group.●If the tour escort failed to settle the problem, I can ask for an extra single room from the hotelprovides it’s available. But, I must make it clean to that tourist beforehand that he should pay for it because the general rule is that person who asks for should pay.17What must the tour guide do in case the group has failed to catch the flight?In case the group has flight, the tour guide must do the following:● He must report the matter immediately to the leaders of his travel service to ask for help.● He must consult the airline and try to arrange another flight for the group to leave tat an earliest possible time.● He must have the meals, hotel accommodations and sightseeing well arranged for the tourist while they are detained so as relieve them from anxiety.● Then, he must inform the travel service in the next destination city so that they may alter tour program for the group accordingly.● And, of cause, he must write out a report to find out the cause of the event and to ascertain where responsibility lies so that the wrong –doer should answer for the losses incurred.18What should the local guide do if a Chinese American (an American citizen of Chinese origin) lost his passport while the group is sightseeing in Guangzhou?In this case, the local guide must help him apply him for a new American passport and a new visa to China. The expense incurred from this must be borne by the person concerned.● To help him apply for a new American the local guide must first get a certification of loss from the local travel service and ask the tourist to get his photo ready for use.● With the certificate of loss from the Guangzhou Public Security Bureau and ask the case to the for an official of loss● With the certificate of loss from the Guangzhou Public Security Bureau, the tourist should go to America Consulate in Guangzhou to apply for a new American passport.19. What should the tour guide do if an American Chinese lost his passport while the group is sightseeing in Guangzhou?In this case, the local guide must help him apply for a new Chinese passport and a new visa to the United States.●To apply for a new Chinese passport, the tourist must first get his photos ready for use.●And the local guide must get a certificate of loss from his travel service.●With the certificate of loss form the travel service, the tourist must go personally to the Publish Security Bureau of Guangzhou Province to report the loss and apply for a new Chinese passport.●Then, with the new passport, the tourist should apply to the American Consulate in Guangzhou for an entry visa to the US.20. A native Chinese in a tourist group lost his identity card and the group is going to travel by plane. What should the tour guide do to deal with the case?●The tour guide should first ask the local service to write out a letter of certification to prove the loss.●With the letter of written by the local travel service, the tourist must personal report to will be settled after the tour according to the stipulations of the tour contract. the local publish●The local public security bureau will verify the case and issue a certificate to prove his identity.●If he failed to get the certificate from the public security bureau , the tour guide should arrange for him to travel fares should be paid by the said tourist and final accounts21 When a foreign tourist group arrived in the airport in China, a tourist in the group discovered that his luggage was missing. What should the local guide do to help him?●In case, the local guide should take the tourist to the Lost Luggage Registration Office of the airport to report and register the loss.●While the grope is vesting the local city, the local guide should often call the airport to inquire about the result of their search for the luggage.●When the luggage is not found for the moment, the local guide should help the tourist to buy the daily necessities.●If eventually they give it up for lost, the local guide should help the tourist to claim compensation from the airline.22. What should the tour guide do if the tourists are greatly discontented with the meals they have been served during their stay in a city?●The tour guide should earnestly listen to and write down the opinion and complaints of the tourists.●And report the matter to the local travel service and the hotel or restaurants so that they would make important or take possible remedial to apologize to the tourist.●Also, he should make a study of people’s like and dislike.23. What should the national guide do to take care of the tourists who are liable to carsickness, airsickness or seasickness?●To take good care of the tourists who are liable to carsickness, airsickness or seasickness, the national guide should warm them not to eat too much before traveling. He should remind them to take a right dose before carsickness preventive, but must warm them of the contradictions of the drug because much carsickness is harmful to health.●When assigning seats on the bus or plane, that less shaky position should be reserved for them.●When the group is traveling long distance by plane or train, the national guide should ask the attendant to help look after them.24. What should the tour guide do if a tourist in the group fainted away for heatstroke?●If a tourist in the group fainted away for heatstroke, the tour guide should help him lie down on his back at a cool and shady place and unbutton his collar and loosen his waist-belt.●Then he should feed him some salted drinks and heatstroke preventive if they are available●When the painter condition is still serious, he can just let him sit or lie down to rest for a while.●But if his condition is very serious, he must be taken to the hospital.25. What should the tour guide advise the tourists to do in order that they would be safe from harm or attack while they are staying in the hotel?To ensure that the tourists are safe from harm or attack wile they are in the hotel, the tour guide should advise the tourists.●That they must lodge their valuables in the safes of hotel instead of carrying them in their person or just leaving them about in the hotel room.●And that they should always leaves their doors fastened when doing in and out of their rooms and must not allow strangers or people who claim to be hotel workers to come into their rooms, especially at night.●In addition, the tour guide should advise the tourists against changing their money with private money-changers so that they should not be fooled and cheated by evil people.26. A local guide follows the original schedule and got to the airport in time to meet the group. However, when the plane came in, the gro pe didn’t turn up. What should he do now?●He should immediately try to get in touch with people in his office to find out the reason.●If the grope is delayed for only a short time, he should keep on waiting in the airport.●If it is delayed for a long time, he must work out a new sightseeing program for the group according to the arrangement of the departments concerned.27 A local guide had taken over a group at the air port but ，when they arrived at the hotel ，he discovered that he had taken a wrong group。

如何成为一名优秀的英语导游作文

如何成为一名优秀的英语导游作文English:To become an excellent English tour guide, one must possess a combination of language proficiency, cultural knowledge, communication skills, and a passion for travel. Firstly, mastering English is crucial as it's the primary means of communication with tourists. This involves not only fluency in speaking, but also proficiency in listening, reading, and writing. Additionally, a deep understanding of the culture, history, and attractions of the tour destinations is essential to provide informative and engaging commentary. Effective communication skills are paramount, including the ability to express oneself clearly, adapt to different audiences, and handle unexpected situations calmly. Moreover, a genuine enthusiasm for traveling and sharing experiences with others is what sets exceptional tour guides apart, as it fosters genuine connections and creates memorable experiences for travelers. Continuous learning and improvement are also key, staying updated on current events, honing storytelling techniques, and seeking feedback to refine one's skills. Overall, becoming an outstanding English tour guide requires a blend of linguisticcompetence, cultural understanding, interpersonal skills, and a love for exploration.中文翻译:要成为一名优秀的英语导游，必须具备语言能力、文化知识、沟通技巧和对旅行的热情相结合的素质。

〖导游经验〗北京英语导游证经验分享-电脑资料

〖导游经验〗北京英语导游证经验分享-电脑资料本人直接报的英语导游九月开始复习一次过的介绍下经验
首先是笔试建议先背北京导游基础这本书因为它的性价比最高就是考点多而且内容相对简单每章要理解而且这也是全国导游基础那本书的铺垫全国导游基础知识点比较分散重点在皇家园林古代宗教等这些节数多的篇章要有侧重点当代北京概况分数很少看一遍有个大概印象就行到了导游业务一定要理解要边看边设想自己就是导游在经历这些业务就不难背诵考试之前如果能两个小时就过完一本书说明你就没问题了北京导游基础那本一小时
最重要是口试不然功亏一篑首先是要有口语基础因为老师对你的导游词背诵不感新鲜每个人都背一样的但是每个人的口语基础不一样标准的发音和好的语音语调是成功的一半注意要会加废话如you know, 等口头语以便一时想不起来的时候有个缓冲而且在题签的时候不会千万不能不说话一定能说多少是多少至少表示出你的会话能力
最后提醒下不是有了证就进了财富的保险箱本人考证两年多顶多算个中产阶级还要继续不断学习只有真正喜欢这个行业才有必要考证。

向下一届分享导游考试经验发言稿

向下一届分享导游考试经验发言稿示例文章篇一：《向下一届分享导游考试经验》嗨，学弟学妹们！今天我站在这里，特别高兴能和你们分享导游考试的经验。

你们知道吗，导游这个职业就像一个神奇的魔法师，能把游客带到各种奇妙的地方，让他们领略不一样的风景和文化。

我当时考导游证的时候呀，那可真是一段充满挑战又特别有趣的经历呢。

咱们先来说说笔试吧。

笔试的内容可不少，什么导游业务、全国导游基础知识、地方导游基础知识等等。

这就像是一场知识的大杂烩，你得把各种各样的东西都装进脑袋里。

比如说导游业务这一块，就像是在学怎么当一个贴心的管家。

你得知道怎么接待游客，怎么安排行程，要是游客有个头疼脑热或者遇到啥突发情况，你得像超人一样迅速做出反应。

这部分知识可不能死记硬背，要多联想实际的情况。

我当时就把自己想象成一个真正的导游，带着一群游客，然后思考在各种情况下我该怎么做。

全国导游基础知识就像是打开了一个宝藏箱。

里面有各种各样关于历史、地理、文化的知识。

就像你在探索一个巨大的迷宫，每一个角落都藏着惊喜。

你要了解中国从古至今的发展，各个朝代的特点，不同地方的名胜古迹。

这时候，你就可以把这些知识当成故事来记。

比如说讲长城，你就想象自己站在长城上，给游客讲述长城是怎么修建的，它背后有多少劳动人民的血汗。

地方导游基础知识呢，那就是深入到每个地方的小秘密啦。

每个地方都有它独特的风俗、美食、方言，这就像是在收集各地的小宝贝一样。

再说说备考的方法吧。

看书肯定是必须的，但是可别光埋头看书哦。

我那时候会找一些小伙伴一起学习，我们互相提问。

就像玩游戏一样，你问我一个问题，我要是答不上来，就会觉得哎呀，不行，我得赶紧再去看看书。

这种互动的学习方式可有趣多啦，而且记得特别牢。

还有啊，做笔记也很重要。

我不是那种规规矩矩把书上内容抄下来的人，我会用自己的方式，比如说画一些小图案。

要是讲到某个景点有个塔，我就画个小塔在旁边，旁边再写上这个塔的特点。

这样一来，复习笔记的时候就像在看一本有趣的漫画书。

英文导游知识点总结

英文导游知识点总结As a tour guide, it is important to have a deep understanding of the destination, its history, culture, and attractions. Being knowledgeable and well-prepared will enhance the overall experience for the travelers and help to create a memorable trip. In this article, we will discuss some key knowledge points that every tour guide should be familiar with.Geography and HistoryOne of the most important aspects of being a tour guide is having a good understanding of the geography and history of the destination. This includes knowing about the physical features of the area, such as mountains, rivers, and natural landmarks, as well as the historical background of the region.Having knowledge of the geography and history will enable the tour guide to provide interesting and informative commentary during the tour. It will also help the guide to answer any questions that the travelers may have about the destination.Culture and TraditionsUnderstanding the culture and traditions of the destination is essential for a tour guide. This includes knowing about the local customs, holidays, festivals, and traditions that are unique to the area.Being knowledgeable about the culture and traditions will allow the tour guide to provide valuable insights into the local way of life and help to enhance the travelers' experience. It will also help the guide to ensure that the travelers are respectful of the local customs during their visit.Attractions and LandmarksA good tour guide should be well-versed in the attractions and landmarks of the destination. This includes knowing about famous historical sites, museums, art galleries, natural wonders, and other points of interest.Having knowledge of the attractions and landmarks will enable the tour guide to provide detailed information about each site, as well as interesting stories and anecdotes that will captivate the travelers. It will also help the guide to navigate the group through the destination, ensuring that they see all of the important sites.Local Cuisine and DiningAnother important knowledge point for tour guides is understanding the local cuisine and dining options. This includes knowing about popular dishes, drinks, and dining customs, as well as being aware of any dietary restrictions or food allergies that the travelers may have.Having knowledge of the local cuisine and dining options will allow the tour guide to recommend the best places to eat and provide insight into the local culinary scene. It will also help the guide to ensure that the travelers have a pleasant dining experience during their trip.Language and CommunicationEffective communication is essential for a tour guide, and this includes being proficient in the local language or languages spoken in the destination. This will enable the guide to communicate with the locals, as well as translate for the travelers when necessary.Having language skills will also help the tour guide to provide clear and concise commentary and instructions during the tour, ensuring that the travelers understand and enjoy the experience. It will also help the guide to assist the travelers in any situations where language may be a barrier.Safety and Emergency ProceduresAs a tour guide, it is important to be knowledgeable about safety and emergency procedures in the destination. This includes knowing about local laws and regulations, as well as being aware of potential safety hazards and how to handle emergency situations.Being prepared for safety and emergency procedures will enable the tour guide to ensure the well-being of the travelers and provide assistance if necessary. It will also help the guide to act quickly and decisively in the event of an emergency, keeping the travelers safe and secure.Local Transportation and LogisticsUnderstanding the local transportation options and logistics is another important knowledge point for tour guides. This includes knowing about public transportation, taxi services, and other means of getting around the destination, as well as being familiar with the local roads and traffic patterns.Having knowledge of local transportation and logistics will enable the tour guide to plan and organize the itinerary effectively, ensuring that the travelers can move around the destination efficiently. It will also help the guide to provide valuable information about transportation options, making it easier for the travelers to navigate the area. Environmental and Sustainable TourismIn today's world, it is important for tour guides to be knowledgeable about environmental and sustainable tourism practices. This includes understanding the impact of tourism on the environment, as well as being aware of local efforts to promote sustainable tourism. Having knowledge of environmental and sustainable tourism will enable the tour guide to provide valuable information about the destination's environmental practices andencourage the travelers to be responsible and respectful visitors. It will also help the guide to promote sustainable tourism options and support local initiatives that are beneficial for the environment.ConclusionIn conclusion, being a knowledgeable tour guide requires an understanding of a wide range of topics, including geography, history, culture, attractions, cuisine, language, safety, transportation, and sustainable tourism. By having a deep understanding of these knowledge points, tour guides can provide valuable insights and an unforgettable experience for the travelers, ensuring that they have a memorable and enjoyable trip.。

导游证技巧心得考试笔试和口试技巧攻略

导游证技巧心得考试笔试和口试技巧攻略导游证技巧心得：考试笔试和口试技巧攻略当你考到这张证后, 无论是在带团, 还是在带团之余, 自己和朋友家人一起出游, 你能告诉你的团队, 告诉你的朋友更多的知识, 和用我们自己已有的知识去了解和探索到的更多的新的的知识和文明, 那真是一种莫大的乐趣, 也必将是我们作为导游员的最富有成就感的人生价值的表达。

所以说呀，为了你的这番梦想成真，现在就得要为此付出一番精心的准备吧。

其实无论做什么事，对自我的客观了解是决定你是否成功的最重要的因素，所以，要考导游证，就请你先问问自己：“我是不是一块做导游的料?”抛开大道理不说，我想要考导游证，起码条件是：口齿清楚、有一定的语言表达能力(这样你才有可能通过口试);从小到大无数次的证明，你的记忆力还不错，有应试的能力和技巧(这样你才有可能在短时间内啃完四本书，通过笔试);当然最好还有一定的'心理承受能力(这样你才有可能在这次没有通过后，重新准备，下次再来!)如果你的答案是肯定的，就告诉自己：我天生就是做导游的料!考试嘛!算什么!——当你在备考时遇到困难，就请大声对自己说这句话!凡事欲那么立，成功只属于那些有准备，并且用心去准备的人!导游考试的笔试有四个方面：全国导游根底知识、当地导游根底知识、政策法规、导游业务。

我觉得不同的课目应该以不同的心态在不同的时间来准备。

1、对于《全国导游根底知识》和《当地导游根底知识》，你不妨从现在开始，就把这两本书找来当百科全书来看，因为其中有历史、地理、建筑等知识，看起来还是比效有意思的，每天看一点记一点，日积月累到考试时，你应该记住了不少的东西。

而且我觉得这一部分的内容，不仅考试能用，就算你考试没有考过，你平常与朋友侃天侃地也大有用处，显得多么博学啊!题型一般为选择题、判断题(各省题型不同)。

如果你已经有了一定的根底，那么这根本不是问题，考试的内容都是很浅薄的东西，一般人即使不参加培训至少也能答出40%左右，即使你没有根底，只要肯用心背也是没有问题的。

2017英文导游证报考指南外语导游翻译技巧及注意事项

2017英文导游证报考指南外语导游翻译技巧及注意事项【2017英文导游证报考指南】外语导游证看言语能力，比方学的日语就能够考日语导游证，英语好就考英语的，假如已经有普通话导游证了，能够只加试英语口语即可;没有普通话的直接考英语导游证也能够，也是发给资格证自己换IC卡，需求每年交钱年审，3年不审也会失效。

并且通常只要在有出境天资的旅行社才干够考领队证，假如是想去北欧的话，还需求这个社有北欧的线路。

(一)通读全书。

在学习每本书之前，我们应该先了解这本书的主要内容，而对这本书概括最简练的地方就是书的目录。

所以在看书之前，我们要先看目录，通过目录了解书的章节和每章的内容。

这样才能在脑中形成大体框架，做到心中有数。

在听老师授课的同时，自己再仔细的通看全书，并用笔画下自己认为的重点。

(其实重点只有自己总结才有用，别人帮不了你，所谓的重点和非重点的命中率一样)(二)背诵重点。

第二遍看书时，我们要把重点强化，最好以章节为单位记忆。

背完一章后回头想一下这章的内容，同时将自己认为容易混淆的内容(如：年代、各组风俗、各国禁忌)写在笔记本上，进行对照记忆。

(三)查漏补缺。

在考试之前一定要再看一遍书，这时可发现以前漏下的重点内容，及时划出并将它记住。

(四)互相提问。

我个人并不主张死记硬背，要灵活记忆。

当感到背累了记烦了时，几个人凑在一块相互提问一下，这不仅可以提高记忆的兴趣还可以将内容记得更牢(五)题海战术。

英语导游证考试面试特殊问题的应变技巧

特殊问题回答技巧1What should the tour guides do when they discovered that an old man is missing while the group is sightseeing in a tourist resort?(1) In this case ,the tour guides should first try to find out when and where he was missing and then the national guides and the tour escort should look for him separately ,while the rest of the group should follow the local guide to proceed with the your .(2) If they failed to find him, they should apply to the nearby police station and to his management of the tourist resort for help.(3) In the meantime, they should call up the hotel to find out if the man has been back there.(4) If not, they should phone to report the case to the local travel service and….(5) (They) should be prepared to deal with possible problems arising from the event.(6) Finally, they should write out a report on the event.2. What should the tour guides do if someone in the group is suspected of suffering from an infectious disease?(1) In this case, the tour guide must first try to find out the details of the patient’s condition.(2) And then, he should report the case to the local travel service and then to the quarantine and epidemic prevention departments.(3) If they consider it necessary to do epidemiological examination, the tour guide should talk over the matter with the tour leader and persuade the patient to have his health checked and his blood serum tested.(4) If the patient is proved to be infected with contagious disease, he must be isolated for treatment or other measures will be taken according to the requirements of the departments concerned.(5) If the patient is a foreigner, he would be required to leave the country ahead of schedule. In this case, the tour guides must help him with the exit formalities.(6) After the event, the tour guide should submit a written report to departments concerned, stating clear the details of the case and measures taken.3. What should the tour guides do in case a tourist in the group suddenly hada heart attack?(1) If the tourist is surely suffering from heart attack, the tour guide should immediately help him lie down on his head cushioned to rise a bit, and ask his family member to feed him with first-aid medicine he has brought with him so that his condition may improve.(2) Then, the tour guide should call an ambulance to help or take the patient to the nearby hospital for treatment.(3) In the meantime, he should ask the local travel service to send someone to help.(4) When rescue rearmament is in process, the local guide should ask the patient’s family member to stay in the hospital.(5) While the patient is staying in the hospital ,the local guide should often come to visit .It the patient is a member of a foreign group ,he should help him with such things as separating his visa from the group’s collective visa, going through the formalities for leaving the hospital after his recovery and booking his home-bound transport ticket etc.(6) Also, he must make good arrangements for sightseeing for the rest of the group.4. What must the tour guide do if, by any chance, the tourists were robbed when they were on their own?In this case, the tour guide must do the following things:(1) To dial 110 immediately to report the case to the police, stating clear the facts of the case, including when, where and how the robbery was, the features and appearance of the robbers, the names of the tourists and the tourists group, and the distinctive marks of the robbed articles.(2) To report the case to the local travel service for directions.(3) To pacify the tourists to proceed with the tour(4) To write out a report ,stating clear the nature of the case ,emergency measures taken and the opinions and demands of the victims(5) To assist departments concerned to deal with problems arising from the event5. What precautions should the tour guide take when the group has just checked in at the hotel in order that, in case of fire, the tourists may quickly escape with their life?In order that, in case of fire, the tourists may quickly escape danger,(1) The tour guide must try and get to know beforehand the route of fire escape and locations of the fire exit and emergency staircase(2) He should bear in mind the fire emergency telephone number (119) and keep ready at hand the room number of the tour escort and all other tourists of the group.6. Supposing the hotel suddenly caught fire and the fire scene is 2 stories below the floor where a tourist group is staying .In these circumstances, how should the tour guide of the group direct the tourists to save themselves?At this critical moment, the tour guide must keep calm to make a sober judgment of the situation .The basic point of first importance is that, in case of fire, people must not try to escape by taking the elector and in no case should they leap down from height up the building.(1) If people caught fire on their clothes, they can roll on the floor or slap their bodies with heavy clothing to put out the fire.(2) When people must pass through dense smoke areas, they must wrap theirbodies and cover their mouths and noses with wet clothes and creep forward along the walls.(3) If the room door is blocked by fire and people can not run away, they must stop up the chinks of the door with soaked clothes or bedding and splash water to lower the temperature.(4) At the same time ,they must wave colorful clothes out of the window to call for help7 .What should the tours guide do if, by any chance, the tourists are poisoned by foot?In case the tourists suffer food-poisoning…(1) Tour guide should tell the tourists to drink plenty of water and try to make themvomit so as to eliminate the toxins from their intestines.(2) Must take them immediately to the hospital for emergency treatment and askthe doctor for a medical certificate.(3) He meantime, he should report the case to the local travel service to fixresponsibility on the restaurant.8 .The tourists of a group requested some time before meal that theWestern-food meal reserved for them should be changed to a Chinese-food meal .What should the local guide do in answer to their request?(1)If their request (for substitution of Chinese food for Western food) was made 3hours before the meal, the local guide should approach the restaurant and try to meet their requirement as far as possible.(2)If they asked for the change just before the meal, the local guide usually couldrefuse but must tell them why it could not be changed.(3)If they still insisted in making the change, the local guide could suggest thatthey order the meal themselves at their own expense.4) Their request for additional dishes and beverage (in excess of the set price)could be granted provided they agreed to cover the extra charge.9.The local guide of a group just go to know ,when he was going through the check-in formalities in the hotel ,that some of the double rooms they reserved for the group had been replaced by triple rooms .How would you solve this problem if you were the local guide of the group ?(1)Lodging the tourists in triple room’s falls short of the requirements provided innthe tour contract, so, if I were the local guide of the group, I must undertake the responsibility of changing those back to double rooms.(2)First, I would take up the matter with the hotel management and request thatthey should try their best to space enough double rooms for the group .If they were not able to help, I would try other hotels nearby.(3)If all my efforts resulted in failure, I must make an apology too the tourists to seektheir understanding, and promise them a suitable payment to make up the difference between the double and triple rooms so as to persuade them to makedo with the triple rooms(4)For further compensation and apology, I could order a better meal for them orgive them some souvenirs, and I should take care of them more attentively so that they would find satisfaction in being cordially treated10.A foreign tourist requested that the tour guide should buy something for himand have it shipped to his country .What is the proper way for the tour guide to deal with his request?In dealing with this kind of request form the tourists…(1) The tour guide should first try to find an excuse to refuse tactfully.(2) If it is hard to refuse at the insistent requests of the tourist, he should report the matter to his superior and ask for instructions.(3) Then, he must get enough money from the tourist for purchase and shipping .When shipping is made, he should mail the original copies of the consignment bill and the receipt of purchase to the tourist while keeping the duplicates for future.11. What can the tour guide do to prevent the tourists getting sick?To ensure that the tourists will not get sick, the following precautions are necessary:(1) When planning the sightseeing program for the group, the age and physical constitutions of the majority of the group members must be taken into account and margins of time must be left for relaxation as well as for sightseeing.(2) Sometimes, the tour guide’s advice against drinking the unboiled tab water in the hotel rooms and buying food from street peddlers is necessary.(3) In changeable weather, the tour guide should often announce weather forecasts for the next day so that the tourists may choose to dress themselves accordingly or bring an umbrella with them in a rainy day .AT dry season; drinking more water and eating more fruit are also advisable.12. A tourists group scheduled to arrive this morning is reposted to be delayedtill tomorrow before dinner and so the time of its stay in the local city will be short ended by one and a half days .What should the local guide do to cope with the change?(1)In this case, the local guide must, first of all, notify people concerned to cancelearlier arrangements off meals and hotel accommodations for today and …(2)Reconfirm the reservations of meals and hotel accommodations for tomorrow andthe transport tickets for the next destination.(3)The sightseeing program for the group must also be altered accord kingly .Whilethe tourist resort of less importance can be skipped over ,those of major importance must be retained.(4)If time is too short, priority must be given to the tourist resorts that are typical of thelocal features.13、Sometimes a travel service would have no alternative but put a tourist groupon an extra flight to leave ahead of schedule because there is a shortage of space on the regular flight .Under these circumstances, how can the local guide manage to get understandings from the tourists?(1) In these circumstances, the local guide should first talk over the matter with the national guide and tour escort and try to get cooperation and support from them.(2) In the meantime, he should find out the persons of great influence in the group and try to talk them into consent.(3) Then, he should honestly announce the real situation to the tourists and sincerely apologize for the change so as ask for their forgiveness and understandings.(4) For further apologies, a substantial compensation could be made if necessary.(5) Besides, the local guide must make full use of fulfilling the scheduled sightseeing program.14、As the road to the tourist resort is impassable, a tourist group has to cancel its one-day tour to the place and this has made the tourists feel quite unhappy. How can the local guide solve this problem?(1)The local guide must arrange anther activity as a substitute.(2)He should try his best to arouse people’s interest in the new arrangement with his eloquent and interesting speech.(3)He should ask the national guide to report the matter to the tour organizer travel service for a final decision.15、Supporting that ,when you get to the train station ,the tourists group you are meet has been waiting there for a long time ;the tourists are very unhappy about waiting and the tour escort also blame you for being late .What would you do in this case if you were the local guide of the group?(1)In this case, I must make an apology to the tour escort, the national guide and all the tourists for my coming late.(2)I must tell them the true reason why I was delayed and assure them of my sincerity to do a good job for the group.(3)To make amends for my error, I should make full use off the time to fulfill the sightseeing program so as to get understandings from the tourists.(4)And, if necessary, I should give them a substantial compensation.16 A tourist in the group told you that he didn’t want to share a room with others and asked for a separate room for his own. How would you solve the problem?●In this case I must first try to find out why the tourist made the request. If thereason is that the two-room mate were not getting a good well with each other, I would ask the tour escort to mediate between them or try to help them ask the escort to opinions or in habits and customs, I would ask the tour escort to mediate between them or try to help them exchange rooms with somebody else in the group.●If the tour escort failed to settle the problem, I can ask for an extra single roomfrom the hotel provides it’s available. But, I must make it clean to that tourist beforehand that he should pay for it because the general rule is that person who asks for should pay.17What must the tour guide do in case the group has failed to catch the flight? In case the group has flight, the tour guide must do the following:●He must report the matter immediately to the leaders of his travel service to ask for help.●He must consult the airline and try to arrange another flight for the group to leave tat an earliest possible time.●He must have the meals, hotel accommodations and sightseeing well arranged for the tourist while they are detained so as relieve them from anxiety.●Then, he must inform the travel service in the next destination city so that they may alter tour program for the group accordingly.●And, of cause, he must write out a report to find out the cause of the event and to ascertain where responsibility lies so that the wrong –doer should answer for the losses incurred.18What should the local guide do if a Chinese American (an American citizen of Chinese origin) lost his passport while the group is sightseeing in Guangzhou?In this case, the local guide must help him apply him for a new American passport and a new visa to China. The expense incurred from this must be borne by the person concerned.●To help him apply for a new American the local guide must first get a certification of loss from the local travel service and ask the tourist to get his photo ready for use.●With the certificate of loss from the Guangzhou Public Security Bureau and ask the case to the for an official of loss●With the certificate of loss from the Guangzhou Public Security Bureau, the tourist should go to America Consulate in Guangzhou to apply for a new American passport.19. What should the tour guide do if an American Chinese lost his passport while the group is sightseeing in Guangzhou?In this case, the local guide must help him apply for a new Chinese passport and a new visa to the United States.●To apply for a new Chinese passport, the tourist must first get his photos ready for use.●And the local guide must get a certificate of loss from his travel service.●With the certificate of loss form the travel service, the tourist must go personally to the Publish Security Bureau of Guangzhou Province to report the loss and apply for a new Chinese passport.●Then, with the new passport, the tourist should apply to the American Consulate in Guangzhou for an entry visa to the US.20. A native Chinese in a tourist group lost his identity card and the group is going to travel by plane. What should the tour guide do to deal with the case?●The tour guide should first ask the local service to write out a letter of certification to prove the loss.●With the letter of written by the local travel service, the tourist must personal report to will be settled after the tour according to the stipulations of the tour contract. the local publish●The local public security bureau will verify the case and issue a certificate to prove his identity.●If he failed to get the certificate from the public security bureau , the tour guide should arrange for him to travel fares should be paid by the said tourist and final accounts21 When a foreign tourist group arrived in the airport in China, a tourist in the group discovered that his luggage was missing. What should the local guide do to help him?●In case, the local guide should take the tourist to the Lost Luggage Registration Office of the airport to report and register the loss.●While the grope is vesting the local city, the local guide should often call the airport to inquire about the result of their search for the luggage.●When the luggage is not found for the moment, the local guide should help the tourist to buy the daily necessities.●If eventually they give it up for lost, the local guide should help the tourist to claim compensation from the airline.22. What should the tour guide do if the tourists are greatly discontented with the meals they have been served during their stay in a city?●The tour guide should earnestly listen to and write down the opinion and complaints of the tourists.●And report the matter to the local travel service and the hotel or restaurants so that they would make important or take possible remedial to apologize to the tourist.●Also, he should make a study of people’s like and dislike.23. What should the national guide do to take care of the tourists who are liable to carsickness, airsickness or seasickness?●To take good care of the tourists who are liable to carsickness, airsickness or seasickness, the national guide should warm them not to eat too much before traveling. He should remind them to take a right dose before carsickness preventive, but must warm them of the contradictions of the drug because much carsickness is harmful to health.●When assigning seats on the bus or plane, that less shaky position should be reserved for them.●When the group is traveling long distance by plane or train, the national guide should ask the attendant to help look after them.24. What should the tour guide do if a tourist in the group fainted away for heatstroke?●If a tourist in the group fainted away for heatstroke, the tour guide should help him lie down on his back at a cool and shady place and unbutton his collar and loosen his waist-belt.●Then he should feed him some salted drinks and heatstroke preventive if they are available●When the painter condition is still serious, he can just let him sit or lie down to rest for a while.●But if his condition is very serious, he must be taken to the hospital.25. What should the tour guide advise the tourists to do in order that they would be safe from harm or attack while they are staying in the hotel?To ensure that the tourists are safe from harm or attack wile they are in the hotel, the tour guide should advise the tourists.●That they must lodge their valuables in the safes of hotel instead of carrying them in their person or just leaving them about in the hotel room.●And that they should always leaves their doors fastened when doing in and out of their rooms and must not allow strangers or people who claim to be hotel workers to come into their rooms, especially at night.●In addition, the tour guide should advise the tourists against changing their money with private money-changers so that they should not be fooled and cheated by evil people.26. A local guide follows the original schedule and got to the airport in time to meet the group. However, when the plane came in, the gro pe didn’t turn up. What should he do now?●He should immediately try to get in touch with people in his office to find out the reason.●If the grope is delayed for only a short time, he should keep on waiting in the airport.●If it is delayed for a long time, he must work out a new sightseeing program for the group according to the arrangement of the departments concerned.27 A local guide had taken over a group at the air port but ，when they arrived at the hotel ，he discovered that he had taken a wrong group。

英文导游资格取证培训探析

英文导游资格取证培训探析摘要：本文从英语导游资格取证培训入手，对培训的教学环节、实操全过程做了分析研究，确立了学生在学习过程中，应掌握的基本理论知识；以及相关的笔试技巧和口试策略。

结合英语导游资格取证，让学生全面了解导游从业人员应具备的各项职业技能，使其具备导游人员的基本素质，从而在取得资格后能够尽快适应初级的导游工作。

关键词：英文导游资格取证培训教学我系自2002年创办旅游英语专业以来，在导游资格取证培训的路上经历了无数的困难和曲折，从最初的25%的合格率到今天的80%以上，一路的艰辛，也伴随着一路的收获。

我们从零开始，一步步从失败站起，总结教训，积累经验。

在培训过程中，教师和学生一起，相互学习，共同成长起来，以下是多年来的培训教学小结，与大家共同分享和探讨。

1、与取证相关的基础理论知识的掌握（1）导游基础。

导游基础要求学生掌握与旅游相关的概念，社会历史知识，民族民俗，宗教知识，旅游文学，及建筑艺术等相关知识，并及时关注国际，国内经济大环境变化对旅游业的影响。

在资格取证考试中的偏重点主要出现在填空和选择题中。

我们就每章的内容进行分析，帮助学生摸清每一章节的主脉，引导其发挥扩散型思维，利用类比法、举例法、排除法等，在模拟题试卷中，反复实战练习。

（2）导游法规。

导游法规要求学生掌握与旅游法规相关的理论知识，熟悉相关的法律条例。

在资格取证考试中的偏重点主要出现在填空和案例简答题中。

引导学生掌握填空题的技巧，3条以下的法规条款要求熟记，3条以上的，只记住是几个条目即可。

对于案例题，先让学生找出违规的条例，然后分析，最后遵照法规依法办事，具体解决问题。

（3）导游业务。

要求学生掌握与导游业务相关的理论知识，教师搜集材料，分步骤，分主题地讲解。

资格取证考试中的偏重点主要出现在判断和案例题中。

结合导游法规，有针对性的进行模拟训练，使学生在掌握基本理论的基础上，依据法规，合理的解决问题，规范化服务。

（4）甘肃导游。

2022英语考试总结_导游考试工作总结

2022英语考试总结_导游考试工作总结2022年的英语考试对我来说是一个很大的挑战，但我认为我在准备和考试过程中都付出了很大的努力。

在此，我想总结一下我的学习和考试经验。

在准备阶段，我明确了我的学习目标和计划。

我知道考试的内容包括听力、阅读、写作和口语，因此我将每个部分都列入了我的学习计划中。

我每天安排一定的时间来学习英语，例如早晨和晚上，这有助于我保持学习的动力和连贯性。

我专注于提高我的听力和阅读能力。

在听力方面，我通过听英语新闻、电视节目和英语教学材料来提高自己的听力技巧。

我发现，在听力考试中，理解对话和文章的关键词非常重要。

我重点学习了一些常用的英语词汇和短语，并学习了如何推断上下文和理解隐含的意思。

在阅读方面，我通过阅读英语报纸、杂志和小说来扩大我的词汇量和阅读理解能力。

我尝试解析每篇文章的主旨和关键信息，并学习如何推理和评论文章的观点。

我注重提高我的写作能力。

我知道写作对我来说是一个相对较弱的环节，所以我花了更多的时间来学习和实践写作技巧。

我重点学习了如何组织和展开文章的结构，以及如何使用合适的句子和词汇来表达我的观点。

我还通过写作练习来提高我的写作速度和准确性。

我发现，通过反复练习，我逐渐提高了我的写作能力，更加自信地应对考试中的写作任务。

在口语方面，我参加了一些口语训练班和英语角。

这些活动使我有机会和其他学习者交流和练习口语。

在这些活动中，我学会了如何用流利的英语表达我的观点，并尝试跟随他人的英语说话节奏和方式。

我发现，通过与他人互动和反馈，我的口语能力有了显著的提高。

准备2022年英语考试的过程确实需要很大的努力和耐心。

通过制定明确的学习目标和计划，注重听力、阅读、写作和口语的综合能力提高，我成功地克服了很多难题，在考试中取得了不错的成绩。

我相信，通过这次考试的准备，我的英语能力和自信心得到了极大的提升，这对我未来的学习和职业发展都是有益的。

如何成为一名优秀的英语导游员

研究与探讨Y2112019年10月·下如何成为一名优秀的英语导游员李云霞（甘肃省定西市安定区石峡湾乡人民政府 743023）摘要 2010年上海世博会以及2010年广州亚运会等重大国际盛会的举办成功,大大刺激了中国旅游业的发展,国际化开放式的旅游概念已经形成,中国正在逐渐成为旅游大国,来我国旅游的外国游客逐年递增。

对于学习英语导游专业的我们来说，我们更应抓住机会，提高自身文化素质与深厚的语言功底，最大程度的发挥自己的潜能，努力成为一名优秀的英语导游员。

关键词英语导游员;文化素质;语言基本要求;语言水平的提高1 英语导游员应该具备良好的跨文化交际能力美国翻译理论家尤金·奈达指出,“熟悉两种文化甚至比掌握两种语言更重要,因为词语只有在其作用的文化背景中才有意义”[1] (P134-137)。

旅游英语向游客传递的不仅是景区的具体实用信息,更重要的是传播其蕴含的文化。

英语导游员在尽可能了解外国文化的同时,应该最大限度地掌握中国的传统文化和民间文化,挖掘其文化内涵。

英语导游员必须对造成中西文化差异要敏感、宽容,在遇到文化障碍时要有灵活处理文化差异的能力。

必须了解和掌握造成中西文化交际障碍的因素,其中最主要的因素是行为规范和价值取向两个方面。

中西方行为规范差异主要表现在时间观念、空间观念以及一些肢体语言,如拍肩、摸头等。

作为英语导游员,要有很强的时间观念,在任何时候都不能让外国游客等。

因为,西方人视时间为金钱,凡事他们都会提前计划和预约好,他们反感最后一刻的通知(the last minute notice)。

其次,中西方价值取向不同。

中国价值观的核心是人伦本位(集体主义),表现为谦虚合作,集体观念强以及考虑别人的想法和卑己尊人的礼貌方式。

而西方价值观的核心是个人本位(个人主义),在旅游跨文化交际中主要表现在“个人隐私、个人思考、个人生命”等方面。

而中国人会有一些习惯上的用语,如中国人互相问候时习惯用“吃了吗？干嘛去？”这样的话。

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我考英语导游证得经验分享我得英语导游证终于考过了,这就是我第二次考英导了,心中得压力自然很大。

打电话查询,放下电话,松了一口气,便想把自己对考试得小小经验写下,希望能够帮助那些准备考英导得朋友。

考试之前,我也无数次得在网上查询资料。

发现大家有共同一个问题,就就是-—“我可以考英导不？”英导得门槛其实很低,任何专业得本科生,英语专业得专科生(包括在读得学生)都可以考。

还有很多得疑问就就是—-“我不就是英语专业得学生,我得英文够好不?”好不好,自己应该最清楚。

英导最注重得就是口语,如果口语没问题,相对来说对笔头工夫得要求也更少一些、我也还就是新闻专业大三得学生,也没有过六级,但就是我两年得英语口试都考了不错得成绩。

上次就是７3,这次就是8５,所以我想问题得关键就就是口语。

成为一名英语导游一直就是我得心愿,所以我大二时年龄一够(英导要求年满十八岁)就义无返顾得去旅游局报了名。

当时一点头绪都没有,什么都不了解。

听着报名得工作人员告诉我,笔试与中文导游一样,考得就是《导游基础知识》,《台湾问题》,《导游业务》,以及《政策与法规》。

《导游基础知识》与《台湾问题》作为一科考试,而剩下得两门另合为一科得考试。

口试得内容包括模拟景点讲解,知识问答,英汉互译以及口语问答、那模拟景点讲解以及知识问答就是现成给得,考试时抽取题目作答。

不过问题就是中文得,答案要自己翻译成英文。

英汉互译与口语问答就是现场发挥得,题目很广,基本上没办法准备、先说说失败得笔试。

那个时候我大二,报了名以后就规规矩矩地去听培训课、说就是培训,但那么多内容在短短得时间内哪有办法细讲,就就是拿着笔不停地画重点。

我就开始懒散地不去上培训课,借别人得笔记来抄。

然后感叹:不就几本书不,我高考背了多少东西都不知道,这些难不倒我。

也就就是这种狂妄自大得心态使得我到最后几天才来读笔试得内容,但那个时候已经完全来不及了、成绩出来了以后我后悔死了,面试与导基我都过了,政法与业务我就差五分。

转眼就到大三了,我继续义无返顾地去旅游局报名。

一去就得到一个晴天霹雳,这次口试得内容与原来完全不同,去年准备得口试导游词资料今年一篇都用不了。

笔试得内容也做了修改。

真就是一失足成千古恨,再回首已百年身啊！我只能埋怨自己,后悔当初。

可懒散得性格就是改不了得,我貌似很努力得在读书,心却飞到十万八千里以外了。

加上我还报了11月得商务英语考试,所以忙完商务英语,离导游考试只有不到十天了、我忽然醒悟,想起去年得教训。

我开始废寝忘食,真得就是废寝忘食、我连续逃了一个星期得正课,一大早就起床在宿舍读书,到十点半去吃午饭,然后带上干粮与水趁大家吃午饭得时候去图书馆占位子。

接着就在图书馆里奋发图强,直到晚上图书馆熄灯才回宿舍,洗洗漱漱以后继续读书,一直到凌晨两点左右。

第二天一大早继续一样得生活。

我把笔记本放在男朋友那,为了控制自己不上网,每天都在读书。

那个时候连洗脸、刷牙等都就是莫大得享受、我并不就是一个爱读书,会读书得人,所以到了考试得前两天我几乎要崩溃。

在这里要衷心感谢我得舍友,我得家人,还有我最好得男朋友、就是她们在我快崩溃得时候,给了我最大得支持与鼓励。

虽然只有不到十天得时间,但却给了我很深得印象。

在此之前,我从来没有去过图书馆。

可见我就是多么懒得学生啊！大家如果不想与我一样读书读到崩溃,就一定准备充足得读书时间啊,至少要一个月。

这样才能保证效果。

后来得考试进行得还算顺利,导基那科很简单,我不到半小时就做完了。

读书得好在这个时候也就体现出来了。

政法与业务那科,我准备得不就是特别充分,考完了心里也忐忑不安,所以担心了好久、后来成绩出来了,我居然还考了71分。

真就是惊喜啊！两次得口试我都进行得还算顺利,可能因为我胆子比较大吧、第一年有五篇导游词得翻译我就是自己翻,然后我男朋友帮我修改得。

第二年,导游词加到了九篇,与原来得没有一篇相同、所以我与其她考英导得考生分工合作,一人翻译两篇。

所以说嘛,团结就就是力量。

以上只就是我考试得经历,罗嗦了一大堆,希望大家不要嫌烦、不过下面得就就是重点了,这可就是我两次考试总结得亲身经验。

我就是福州得,当然可能由于地域不同,大家得考试内容不同,不过只要能给大家带来一点点帮助,我就开心了、一《导游基础知识》,这就是我准备了最久得科目、内容多,范围广,最重要得就就是死记硬背。

考试得内容很偏,边边角角都会考到,所以大家一定要读得泛,细。

培训课没有画到得内容也有可能会考,因为培训与出卷得老师不就是同一个人,培训就是按照大纲来教,出卷则就是按大纲以及出卷老师得心情。

往年得考题出现得频率很高。

像“斗拱”、“五行”都连续考了好几年、所以不要以为原来考得今年就不考,每年得出卷老师不一定就是一样得。

这种错误我就犯过,希望大家引以为戒、考得东西都很表面,不需要太深得理解。

不过光就是记忆就已经很难了。

二《台湾问题》,这本书得比例好象就是占十分左右(我不知道就是不就是每个省都考,不过福建有)。

但就是这十分就是有窍门得。

台湾问题得这本书不薄,更讨厌得就是问题都很枯燥,如果都记下肯定要花很多时间。

这科一般都会考一题问答题,４分到6分左右,这个得问答题一般都在口试知识问答得时事问题里(当然不排除意外情况,这里只就是我得经验),所以在笔试之前一定要把口试知识问答中得时事问题得内容瞧清楚。

没人说过口试内容笔试就不考。

三《导游业务》,这本书得内容我觉得相对简单,理解得东西比较多。

重点都就是些什么什么得职责,任务,规范。

其中得什么什么代表着全陪,地陪,领队,景点导游。

这个东西比较容易记混了,如果考试时,实在想不起来都可以编,不要死板地按照书上得东西写,无论就是哪个什么,都要维护游客得安全啊,都要保护环境得清洁啊,都要互相合作,热爱祖国,热情服务啊。

不就是数学题,走江湖就是行得通得。

另外一些突法情况得考题,那就要具体情况具体分析,不过始终离不开职责,任务,规范。

还有一些细小得东西,比如单位得兑换啊,这个一定要掌握、就算考试不考,以后当了导游带外团也应该知道英寸与米啊,英里与公里,OZ与ml得区别、四《政策与法规》,与业务就是同一科。

政法得内容也会涉及到时事,向今年就考了连战访华得事件,确切得说,这也就是台湾问题。

所以还就是要瞧口试知识问答得时事问题。

政策法规也有很多理解得东西,不过内容瞧似难,其实题目都不会太复杂。

五《口试》1导游词同志们,相信我吧,团结就就是力量。

在培训得时候多认识几个考英导得朋友,分工合作。

您两篇,我两篇,一下子就减少了很多负担。

就算您不相信别人翻译得东西,拿来参考总就是好得吧、另外,我推荐大家买一本书叫做《中华文化图解词典》,郎文出版社出版得,福州得越洋图书城就有得卖,大概5０元左右、那本书有很多希奇古怪得名词解释,如宗教啊,气候啊等等,翻译得时候很有用、大部分著名景点得导游词可以在网上找现成得,但就是那些偏得地方呢,这就需要大家善于利用Gooｇlｅ了、输入景点得英文名(这个英文名您自己去翻译啊),然后就慢慢找啊。

比如我要找关于福州马尾船政得景点介绍,我就输入马尾船政公园得标志建筑物,Luoxiｎg pagoda(罗星塔),然后就出现了很多有用得资料。

如果还就是找不到您就先找相近得景点资料、比如都就是火山地质公园,找不到漳州得,就找广州得,反正都就是地质公园。

如果都就是海滩风光,那就更好套了,海滩虽然更有特色,但都就是海嘛,评委老师不会抠那么细得。

还有大家要多瞧当地政府得官方网站,一般政府网站都有英文翻译,尤其就是旅游城市更就是有对景点得英文介绍,所以不要错过任何一份资料哦。

还有,一般景点介绍要求得就是8到1２分钟。

有得时候景点得资料少,自己翻译很难。

那就要说说别得,多多寒暄。

欢迎得话啊,介绍自己,司机,当地得特色风景,地势,特产,小吃,民俗等等、当地得说完了就说本省得。

这个可以准备3分钟左右,那实际需要记忆得景点内容就又少了一些了。

反正就是模拟导游,就当您面前得就是游客,您跟她说什么就就是什么、考试最主要瞧得还就是您得连贯性,表达能力、导游词得精确度不就是排在第一得。

有时候英导得评委中还有可能就是资深得中文导游,她不懂英文,瞧得就就是您得语言语态了、导游词得讲解对接下来分数有一定得影响。

如果您实在没空准备所有得导游词,就仔细地准备一篇,然后破釜沉舟,如果没有抽到您会得那篇,就坦诚得告诉评委您不会、但就是话要说得委婉,还要用英文说,不然怎么表现您得专业水准啊。

我第一次考试得时候就抽到了自己很不熟悉得景点,我就笑咪咪得告诉评委说:“作为一个好导游关键得不就是对哪一个景点得熟悉程度,而就是瞧她就是否有能力讲解,她得表达能力,与反应灵敏程度、会背那一篇导游词不代表我能做好导游,所以我想说我最拿手得鼓山涌泉寺。

"当然我说得就是英文啊,这个就是我实在没办法而想到得办法。

可就是那亲爱得评委老师居然答应了。

哈哈哈！还要声明得就是我不保证所有得老师都与那一个那么好啊。

这个就是下下策啊!2 口试知识问答问题都放在盒子里,反面对着您。

然后您去抽取作答、问题都就是中文得,但就是您要用英文作答、这个块得分数不低,所以要好好准备。

这个也可以与其她人合作翻译,一人译二、三十题也不错。

如果不会答就用编得、江山美不美,靠得就是导游得嘴。

除了答案就是很固定得,比如日期,数字等等。

其她得都可以编,只要有答就给分。

最好不说I ｄon’tｋnｏw、还有,如果问题太多就记大概、说得相近就可以得高分了。

3 英汉互译就就是根据评委给得资料进行翻译。

这个基本就是没有办法准备得,简单还就是难就就是瞧您得运气了、不过碰到不会单词就跳开,别被卡在那里,也不要怕。

一般就是评委念您直接口译,如果她念得您听不懂就叫她再念一遍,不要害羞。

实在不行就叫老师把资料给您瞧。

这种事情我也做过,行得通得、虽然我翻译得还就是乱七八遭,哈哈。

４对话问答问题都就是评委随便问得,不过出现频率比较高得就就是您得职业,年龄,爱好等比较简单得个人问题、还有一个问题就就是为什么您要做导游,我想大家可以准备这几个、剩下得就要随机应变了。

不过不要说得太空,说得实在些。

不要说什么当导游就是为了社会主义做贡献啊,现在不就是文化大革命、5 仪表分这个也有20分左右,这个分好拿。

面试得时候穿得好一些,不要华丽,起码要干净。

女生可以化一点淡妆,漂漂亮亮得见评委多好啊！不要穿得太暴露哦,曾经有某女在十一月还穿着露脐装,然后被扣分了。

说话慢一些,笑容多一点,见人要有礼貌,礼多人不怪啊！最后,最后。

我要提醒大家在考试得前一天把准考证,身份证准备好。

不要以为这种情况不会发生,我原来也这样认为。

但就是经历了满世界找准考证与身份证差点没办法考试后,我还就是要提醒大家要注意啊！导游证培训:。