open question怎样回答
网申Open Questions最强集合+绝密回答技巧!!全到吐血!!
网申Open Question集合KPMG1.Please give a brief summary of your current recreational and leisure activities, including sports and holidays.2.What clubs and societies are you a member of and in what capacity?3. What factors have influenced your career choice?4.Outline your career ambitions and objectives.5.Describe your greatest success or a situation where you exceeded your own expectation？E&Y1.Please describe your objective and what you have done to date to achieve it.2. Please include any other information which you may consider relevant to your application.PWC1)Why are you applying for this position?2)Please explain how your personal qualities, skills, knowledge and working experience will help you to be successful in the position for which you are applying.3)What community or students' clubs do you belong to and to what extent are you involved?4)Any additional information?DTTIf you have completed a work term in a co-op, summer or intern program, please tell us about your experience and how you benefited from it. (Your answer is limited to 1,000 characters.)If you have been involved in any society, please tell us your role and achievement respectively. (Your answer is limited to 1,000 characters.)Please let us know your academic and personal accomplishment(s). (Your answer is limited to 1,000 characters.)Please copy and paste the text from your cover letter here. After pasting your cover letter, please ensure the text is readable.Please copy and paste the text from your CV/resume here. After pasting your CV/resume, please ensure the text is readable.Additional InformationCareer Objectives:Describe a recent project you have worked on which demonstrates your determination to complete challenging tasks and your ability to work with others.Why have you applied for this position?Why do you think you are suitable for this position, and what differentiatesyou from other candidates?Please give details of any previous work experience detailing the relevant dates (temporary or permanent employment or previous internship).强生（全中文）1. 在以上校内/外工作中, 请列举一件您个人感到最自豪的并且由您亲自负责策划实施的成功事例, 并加以具体说明( 限200字内)2. 请描述一下您为何希望应聘该岗位?3. 请列举您的擅长和不足之处并加以详细说明.HP、MARS、ICI、箭牌,Open Question 大搜集HPQuestion1:Give me an example of an important and challenging goal or objective you have set yourself in your study / research or the project you have involved. Why did you set this goal? What planning did you do beforehand? What challenges did you face? How did you overcome these challenges?Question2:Give me a specific example of when you had to deal with a sudden change in circumstances at your study / research or the project you have involved. How did you react to the change? What impact did it have on you? What did you do to cope in the most effective way?MARS1. Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution? How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2. Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.ICI1. Please state why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organised. What goals did you set and how did you ensure you achieved them? Describe how your planning and organisation contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to commit to it? What was the decision and what steps did you take to ‘sell’ your decision? What was the outcome?4. Please describe your most recent experience of working with and/or leading a team. What was the project and your role? What objectives did you set and how did you ensure all the team members worked to achieve them?5. Describe a time when you saw a problem differently than others. What was you solution and how did you arrive at it? What did this experience tell you about your ability to be innovative?箭牌1. Describe the most difficult situation (both physical or psychological) that you have experienced, and what you have done to overcome the difficulties?2. Describe a typical experience when you need to work closely with a group of people to achieve a goal. What's the goal, your role and theoutcome? Or describe a time you need to resolve conflicts with others. What's the conflict and how the conflict was resolved?3. Describe a time that you had successfully finished a work/plan ahead of schedule.4. Describe a situation where you have adopted/initiated new approaches?5. Describe the most complex plan you have developed involving many resources, and what you have done to achieve your goal.6. Tell me about a time when you had to make a tough or critical or difficult decision. What was the situation? How the decision was made?7. Tell me about a time when your input motivated others to reach a team goal?欧莱雅1、Please describe a situation that your idea was not immediately accepted by others? How did you try to convince them? What was the outcome?2、Please describe an occasion where you met with real difficulties. How did you solve the problem?联合利华（*是必须做）1. Describe a time when you had to come up with a new solution to overcome the considerable resistance and solve the complex problem finally? (No more than 1000 letters)* 2. Describe the situation where you had to convince someone who was not easily to be convinced? What did you do? (No more than 1000 letters)* 3. Please describe a time when you saw an opportunity to really make a difference on yourself? (No more than 1000 letters)* 4. Have you ever been part of a workgroup and attained the group goal through the joint efforts? What role did you play in the whole process? (No more than 1000 letters)* 5. Tell us you strength which make yourself different from other applicants? (No more than 200 letters)* 6. What are your short term plans? (No more than 200 letters)* 7. Why are you interested in applying Unilever? (No more than 300 letters)8. What are your expectations to Unilever Management Trainee Program? (No more than 500 letters)英博啤酒1. Please describe an experience where you led a team or took a lead in a project. Indicate what you feel were your top 3 areas of success and learning points from this experience2. Please indicate your motivation/s for applying to the InBev Own Your FutureProgram and how do you see it aligned to your personal/career objectives.3. Please indicate what you feel are the top 3 most important factors to work well in a team with people from different backgrounds and culture.4. Please describe what you think are the top 3 key challenges for a multinational company to succeed in China and why?Nestle1、What are the four key elements that "THE RIGHT PEOPLE" possess to meet Nestle's requirements?2、What are your key criteria in selecting a job? Are you interested in other industries?3、Ask most older people to identify the key to success, and they are likely to reply " hard work". What are your comments? What do you think are the essential "qualities" that the young job seeker lacks in being successful in his/her career development?Mars1.Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution?How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2.Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.BP1、Please state your native language. What are other languages that you can read and write in? Please also list any other languages you are able to read and write to a business standard2、Why do you want to join BP & BP IST3、In no more than 300 words, please tell us about a time when you set yourself a really challenging goal. What was the situation? Why was it challenging to you? What were the obstacles you faced in achieving this goal? How did you approach this and what outcomes did you achieve?4、In no more than 300 words, please tell us about a recent situation when you have acted upon an opportunity to make, raise or save money, or maximised the results you achieved with available resources. What was the situation? What did you do? What was the outcome?5、In no more than 300 words, please tell us about a time when you had to solve a complex problem. What was the problem? What steps did you take to identify a solution? What was the outcome?Nivea(妮维雅)1. Pleases tell why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organized. What goals did you set and how did you ensure youachieved them? Describe how your planning and organization contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to committees? What was the decision and what steps did you take to 'sell' your decision? What was the outcome?Danone(达能)How would your colleagues/classmates describe you in five words? On what evidence would they base this assessment?如果只能五个词，你的同事或同学将怎样来描述你？根据是什么？Coca-Cola1. Describe an example of a good decision you made recently. What alternatives did you consider? Why was it a good decision?2. Describe a project or idea that was sold or implemented primarily because of your efforts?3. Please give us an example that you were part of a team to accomplish a task. What was your role and contribution?4. Please tell us your career plan and the reasons why you chooseCoca-Cola’s your starting point?Adidas1. What are your favorite sports and what enjoyment do you get from playing?2. What is/are your favorite team/teams?3. Tell us something new you learned recently.4. Tell us something you plan to learning nearly future and why.5. Have you ever been in a situation where you had to do something you disliked but did it for the sake of the team's benefit?SC Johnson1. Please give an example to indicate how you set up a goal and keep overcoming difficulties to attain it. (Describe every detail you experienced)2. Please give an example to indicate how effectively work with others to complete something.(Descries every detail you experienced)3. Please give an example to indicate how you organize/preside an activity successfully.(Describe every detail you experienced)4. How did you know about our company? Please describe the products you’re your understanding of our companyLOREAL1. Would you please describe yourself in 3-4 lines?(limited in 500 words)2. Could you tell us why we should choose you as a Loreal Person, and what makes you unique?(limited in 500 words)3. What is your short-term and long-term career plan?(limited in 500 words)4. What kind of group activities are you interested in and what type of role do you often play?(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)1. Please describe yourself about your characters, hobbies, etc.(limited in 500 words)2. Please give an example of how you deal with a difficultsituation.(limited in 500 words)3. Please tell us your understanding of Loreal’s image now, a nd how will you contribute to Loreal’s image if you are part of Loreal?(limited in 500 words)4. Please design a slogan for hair coloration product in China and describe your idea in details.(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)HSBC1、Please state why you chose to follow these activities and how they have contributed to your personal development. You may wish to give details of your role, whether anyone else was involved and any difficulties you encountered.2、Please state how you have benefited from your work experience. Other than academic success, what has been your greatest achievement to date? What do you see as your personal strength, and why?3、why the position you have applied for is appropriate for you; why you have selected HSBC; and what your career objectives are.SHELL（壳牌的经典Open Question，每年都一样，不怕你事先准备，可以用中文，就怕你的人不够优秀。
6 different question types
Open and Closed QuestionsA closed question usually receives a single word or very short, factual answer. For example, "Are you thirsty?" The answer is "Yes" or "No"; "Where do you live?" The answer is generally the name of your town or your address.Open questions elicit longer answers. They usually begin with what, why, how. An open question asks the respondent for his or her knowledge, opinion or feelings. "Tell me" and "describe" can also be used in the same way as open questions. Here are some examples:∙What happened at the meeting?∙Why did he react that way?∙How was the party?∙Tell me what happened next.∙Describe the circumstances in more detail.Open questions are good for:∙Developing an open conversation: "What did you do on vacation?"∙Finding our more detail: "What else do we need to do to make this a success?"∙Finding out the other person's opinion or issues: "What do you think about those changes?"Closed questions are good for:∙Testing your understanding, or the other person's: "So, if I get this qualification, will I get a raise?"∙Concluding a discussion or making a decision: "Now we know the facts, are we all agreed this is the right course of action?"∙Frame setting: "Are you happy with the service from your bank?"A misplaced closed question, on the other hand, can kill the conversation and lead to awkward silences, so are best avoided when a conversation is in full flow.Probing QuestionsAsking probing questions is another strategy for finding out more detail. Sometimes it's as simple as asking your respondent for an example, to help you understand a statement they have made. At other times, you need additional information for clarification, "When do you need this report by, and do you want to see a draft before I give you my final version?", or to investigate whether there is proof for what has been said, "How do you know that the new qq software can’t be used on Apple computers?"Probing questions are good for:∙Gaining clarification to ensure you have the whole story and that you understand it thoroughly; and∙Drawing information out of people who are trying to avoid telling you something.This technique involves starting with general questions, and then asking about a specific point in each answer; asking more and more detail at each level. It's often used by detectives taking a statement from a witness: "How many people were involved in the fight?""About ten.""Mostly kids.""What sort of ages were they?""About fourteen or fifteen.""Were any of them wearing anything distinctive?""Yes, several of them had red baseball caps on.""Can you remember if there was a logo on any of the caps?""Now you come to mention it, yes, I remember seeing a big letter N."Using this technique, the detective has helped the witness re-live the scene and gradually focus on a useful detail. Perhaps he'll be able to identify young men wearing a hat like this from CCTV footage. It is unlikely he would have got this information if he's simply asked an open question such as "Are there any details you can give me about what you saw?"Funnel questions are good for:∙Finding out more detail about a specific point: "Tell me more about Option 2."∙Gaining the interest or increasing the confidence of the person you're speaking with: "Have you call the phone nurses?", "Did they solve your problem?", "What was the attitude of the person who took your call?"Rhetorical QuestionsRhetorical questions aren't really questions at all, in that they don't expect an answer. They're really just statements phrased in question form: "Isn't John's design work so creative?"People use rhetorical questions because they are engaging for the listener – as they are drawn into agreeing ("Yes it is and I like working with such a creative colleague") – rather than feeling that they are being "told" something like "John is a very creative designer". (To which they may answer "So What?")Rhetorical questions are good for:∙Engaging the listenerTip:Rhetorical questions are even more powerful if you use a string of them. "Isn't that a great display? Don't you love the way the text picks up the colors in the photographs? Doesn't ituse space really well? Wouldn't you love to have a display like that for our products?"Leading questions try to lead the respondent to your way of thinking. They can do this in several ways:∙With an assumption: "How late do you think that the project will deliver?". This assumes that the project will certainly not be completed on time.∙By adding a personal appeal to agree at the end: "Lori's very efficient, don't you think?" or "Option 2 is better, isn't it?"∙Phrasing the question so that the "easiest" response is "yes" (our natural tendency to prefer to say "yes" than "no" plays an important part in the phrasing of referendum questions): "Shall we all approve Option 2?" is more likely to get a positive response than "Do you want to approve option 2 or not?". A good way of doing this is to make it personal. For example, "Would you like me to go ahead with Option 2?" rather than"Shall I choose Option 2?".Note that leading questions tend to also be closed questions.Leading questions are good for:∙Getting the answer you want but leaving the other person feeling that they have had a choice.∙Closing a sale: "If that answers all of your questions, shall we agree on a price?"。
开放式问句openquestion
2＝如果開放式問句至少是中度有幫助的， 個案繼續說，但一直重複或重述同樣的事， 而沒有探索新的事情。
如何問開放式問句與探究
聲音的語調要低，表達出關心和親近，說話的 速度應該要慢。 開放式問句應該短而簡單。
必須選擇最重要或最顯著的議題來聚焦。
助人者應將開放式問句的焦點放在個案身上。
助人者應避免封閉式問句。 助人者應該避免「為什麼」的問題 。 助人者應該注意個案對問題反應的文 化差異 。
開放式問句和探究的效果
3＝如果開放式問句是非常有幫助的，助人 者可以探索更深入的想法和感覺，或澄清 問題的重要觀點。
使用開放式問句和探究時， 助人者經驗到的困難
一個普遍性困難是，助人者重複問某種形 式的問題，常常是「你的感覺怎樣？」的 問題，許多個案繼續聽到相同的問題而覺 得生氣，所以就難以做回應。
當助人者感到焦慮時，助人者易於過度使 用開放式問句，助人者可能不當地使用開 放式問句來滿足其好奇，焦點很容易地就 從個案身上轉移到他處。
第一，當個案開始助人晤談、漫談、含糊不清楚 或卡住時，使用可以澄清或聚焦的開放式問句是 特別有用的。
第二，關於想法的開放式問句可用於使個案說他 們所想的事情或表達非理性的想法的感覺。 第四，當個案正在含糊籠統地談論問題時，關於 例子的探究是需要的，提供特定的例子可以讓助 人者更了解個案正在說些什麼。
開放式問句（open question） 探究（probe）
讓個案澄清和探索其想法和感覺，當助人 者使用這些線索，他們要的不是從個案那 裡得到明確的答案，而是想要個案探索任 何進入腦海中的。
英文招聘问题
网申Open Question集合KPMG1.Please give a brief summary of your current recreational and leisure activities, including sports and holidays.2.What clubs and societies are you a member of and in what capacity?3. What factors have influenced your career choice?4.Outline your career ambitions and objectives.5.Describe your greatest success or a situation where you exceeded your own expectation？E&Y1.Please describe your objective and what you have done to date to achieve it.2. Please include any other information which you may consider relevant to your application.PWC1)Why are you applying for this position?2)Please explain how your personal qualities, skills, knowledge and working experience will help you to be successful in the position for which you are applying.3)What community or students' clubs do you belong to and to what extent are you involved?4)Any additional information?DTTIf you have completed a work term in a co-op, summer or intern program, please tell us about your experience and how you benefited from it. (Your answer is limited to 1,000 characters.)If you have been involved in any society, please tell us your role and achievement respectively. (Your answer is limited to 1,000 characters.) Please let us know your academic and personal accomplishment(s). (Your answer is limited to 1,000 characters.)Please copy and paste the text from your cover letter here. After pasting your cover letter, please ensure the text is readable.Please copy and paste the text from your CV/resume here. After pasting your CV/resume, please ensure the text is readable.Additional InformationCareer Objectives:Describe a recent project you have worked on which demonstrates your determination to complete challenging tasks and your ability to work with others.Why have you applied for this position?Why do you think you are suitable for this position, and what differentiatesyou from other candidates?Please give details of any previous work experience detailing the relevant dates (temporary or permanent employment or previous internship).强生（全中文）1.在以上校内/外工作中,请列举一件您个人感到最自豪的并且由您亲自负责策划实施的成功事例,并加以具体说明(限200字内)2.请描述一下您为何希望应聘该岗位?3.请列举您的擅长和不足之处并加以详细说明.HP、MARS、ICI、箭牌,Open Question大搜集HPQuestion1:Give me an example of an important and challenging goal or objective you have set yourself in your study / research or the project you have involved. Why did you set this goal? What planning did you do beforehand? What challenges did you face? How did you overcome these challenges?Question2:Give me a specific example of when you had to deal with a sudden change in circumstances at your study / research or the project you have involved. How did you react to the change? What impact did it have on you? What did you do to cope in the most effective way?MARS1. Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution? How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2. Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.ICI1. Please state why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organised. What goals did you set and how did you ensure you achieved them? Describe how your planning and organisation contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to commit to it? What was the decision and what steps did you take to ‘sell’ your decision? What was the outcome?4. Please describe your most recent experience of working with and/or leading a team. What was the project and your role? What objectives did you set and how did you ensure all the team members worked to achieve them?5. Describe a time when you saw a problem differently than others. What was you solution and how did you arrive at it? What did this experience tell you about your ability to be innovative?箭牌1. Describe the most difficult situation (both physical or psychological) that you have experienced, and what you have done to overcome the difficulties?2. Describe a typical experience when you need to work closely with agroup of people to achieve a goal. What's the goal, your role and the outcome? Or describe a time you need to resolve conflicts with others. What's the conflict and how the conflict was resolved?3. Describe a time that you had successfully finished a work/plan ahead of schedule.4. Describe a situation where you have adopted/initiated new approaches?5. Describe the most complex plan you have developed involving many resources, and what you have done to achieve your goal.6. Tell me about a time when you had to make a tough or critical or difficult decision. What was the situation? How the decision was made?7. Tell me about a time when your input motivated others to reach a team goal?欧莱雅1、Please describe a situation that your idea was not immediately accepted by others? How did you try to convince them? What was the outcome?2、Please describe an occasion where you met with real difficulties. How did you solve the problem?联合利华（*是必须做）1. Describe a time when you had to come up with a new solution to overcome the considerable resistance and solve the complex problem finally? (No more than 1000 letters)* 2. Describe the situation where you had to convince someone who was not easily to be convinced? What did you do? (No more than 1000 letters) * 3. Please describe a time when you saw an opportunity to really make a difference on yourself? (No more than 1000 letters)* 4. Have you ever been part of a workgroup and attained the group goal through the joint efforts? What role did you play in the whole process? (No more than 1000 letters)* 5. Tell us you strength which make yourself different from other applicants? (No more than 200 letters)* 6. What are your short term plans? (No more than 200 letters)* 7. Why are you interested in applying Unilever? (No more than 300 letters)8. What are your expectations to Unilever Management Trainee Program? (No more than 500 letters)英博啤酒1. Please describe an experience where you led a team or took a lead in a project. Indicate what you feel were your top 3 areas of success and learning points from this experience2. Please indicate your motivation/s for applying to the InBev Own Your FutureProgram and how do you see it aligned to your personal/career objectives.3. Please indicate what you feel are the top 3 most important factors to work well in a team with people from different backgrounds and culture.4. Please describe what you think are the top 3 key challenges for a multinational company to succeed in China and why?Nestle1、What are the four key elements that "THE RIGHT PEOPLE" possess to meet Nestle's requirements?2、What are your key criteria in selecting a job? Are you interested in other industries?3、Ask most older people to identify the key to success, and they are likely to reply " hard work". What are your comments? What do youthink are the essential "qualities" that the young job seeker lacks in being successful in his/her career development?Mars1.Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution?How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2.Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.BP1、Please state your native language. What are other languages that you can read and write in? Please also list any other languages you are able to read and write to a business standard2、Why do you want to join BP & BP IST3、In no more than 300 words, please tell us about a time when you set yourself a really challenging goal. What was the situation? Why was it challenging to you? What were the obstacles you faced in achieving this goal? How did you approach this and what outcomes did you achieve?4、In no more than 300 words, please tell us about a recent situation when you have acted upon an opportunity to make, raise or save money, or maximised the results you achieved with available resources. What was the situation? What did you do? What was the outcome?5、In no more than 300 words, please tell us about a time when you had to solve a complex problem. What was the problem? What steps did you take to identify a solution? What was the outcome?Nivea(妮维雅)1. Pleases tell why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organized. What goals did you set and how did you ensure you achieved them? Describe how your planning and organization contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to committees? What was the decision and what steps did you take to 'sell' your decision? What was the outcome?Danone(达能)How would your colleagues/classmates describe you in five words? On what evidence would they base this assessment?如果只能五个词，你的同事或同学将怎样来描述你？根据是什么？Coca-Cola1. Describe an example of a good decision you made recently. What alternatives did you consider? Why was it a good decision?2. Describe a project or idea that was sold or implemented primarily because of your efforts?3. Please give us an example that you were part of a team to accomplish a task. What was your role and contribution?4. Please tell us your career plan and the reasons why you choose Coca-Cola’s your starting point?Adidas1. What are your favorite sports and what enjoyment do you get fromplaying?2. What is/are your favorite team/teams?3. Tell us something new you learned recently.4. Tell us something you plan to learning nearly future and why.5. Have you ever been in a situation where you had to do something you disliked but did it for the sake of the team's benefit?SC Johnson1. Please give an example to indicate how you set up a goal and keep overcoming difficulties to attain it. (Describe every detail you experienced)2. Please give an example to indicate how effectively work with others to complete something.(Descries every detail you experienced)3. Please give an example to indicate how you organize/preside an activity successfully.(Describe every detail you experienced)4. How did you know about our company? Please describe the products you’re your understanding of our companyLOREAL1. Would you please describe yourself in 3-4 lines?(limited in 500 words)2. Could you tell us why we should choose you as a Loreal Person, and what makes you unique?(limited in 500 words)3. What is your short-term and long-term career plan?(limited in 500 words)4. What kind of group activities are you interested in and what type of role do you often play?(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)1. Please describe yourself about your characters, hobbies, etc.(limited in 500 words)2. Please give an example of how you deal with a difficult situation.(limited in 500 words)3. Please tell us your understa nding of Loreal’s image now, and how will you contribute to Loreal’s image if you are part of Loreal?(limited in 500 words)4. Please design a slogan for hair coloration product in China and describe your idea in details.(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)HSBC1、Please state why you chose to follow these activities and how they have contributed to your personal development. You may wish to give details of your role, whether anyone else was involved and any difficulties you encountered.2、Please state how you have benefited from your work experience. Other than academic success, what has been your greatest achievement to date? What do you see as your personal strength, and why?3、why the position you have applied for is appropriate for you; why you have selected HSBC; and what your career objectives are.SHELL（壳牌的经典Open Question，每年都一样，不怕你事先准备，可以用中文，就怕你的人不够优秀。
BOCHK网申open question素材分享
Please describe your motivation for joining BOCHK and your chosen business segments / units. Specify the key skills and competencies you possess that would make you a suitable candidate. We are eager to look for evidence of your motivation.(4000 characters / 250 words max)As a Global Operations major student with a sincere interest in banking industry, this MT program is my priority corresponding to my field of study and working in Bank-wide Operation Department is where my interest lies. Here are several reasons. Firstly, the learning curve in banking is very steep and I want to learn a lot and take on new challenges. I will learn about finance and acquire strong technical skills, such as financial modelling and accounting. Secondly, I am always interested in corporate finance and financial markets, as illustrated by my hobbies, studies, club memberships, etc. I do have a genuine passion for finance and investment banking. Thirdly, I will enjoy working in banking because M&A transactions affect whole industries, and I will have the opportunity to make a real impact. This sense of power and accomplishment is a big motivation factor for many bankers. My key skills are the ability of data analysis and the communications skill has always been one of my strongest attributes. These are crucial capabilities needed for banking industry career path. During my intern in AC Nielsen, Retail Measurement Service Department, I am responsible for analyzing the FMCG industries. I also participated in 5 market consulting projects and conducted more than 20 market research reports in terms of market share analysis, new creative product opportunity identification and channels regional performance analysis. From my communication experience with totally 33 customers in hypermarkets, supermarkets and convenience stores, I developed my communication skill.Please describe a situation when you faced an uncertain situation with insufficient information on hand, where you had to make decisions or take actions to maximize team's impact.When I was working for Nielsen as an intern, I participated a project which aim to help the customer to solve the problem of revenue decreasing. Our team felt uncertainty about this situation because we could not predict with complete confidence what the outcomes of our actions will be with insufficient information on hand. I recommended we should hold brainstorming meeting to discover what factors affect the market share performance qualitatively. We proposed that launching a new product, a major change in marketing strategy, new compeXs, changes in customer demand, economic shifts and government legislation could influence the final performance. With this limited information, I applied what I have learn from the Data Analysis course, decide to use the multi-variable linear return analysis method to find out what factors exactly effect the market share performance. Finally, through probability assessment, we successfully quantified the information gap between what is known, and what needs to be known for an optimal decision. We did provide a perfect solution to maximize team's impact. The practical experience of decision making under risky and uncertain situation equipped me with the techniques needed to be a good decision maker.Share with us about a time when you challenged the status quo and had to convince the stakeholders to undertake your suggestions for a better work result. (4000 characters / 250 words max)Groundbreaking technology doesn’t politely submit to the status quo and successful entrepreneurs don’t take no for an answer. When I work in Nielsen, an industry of consulting where we need to challenges the status quo, much of my time is spent clearing space for my product plans in the market by convincing stakeholders of our customers’ companies to change their minds. Once a time, our team proposed a marketing plan for a new products, which we were very confident thatthe plan would work perfectly. However, stakeholders didn’t agree with it simply because they stereotype. To survive, I must have a powerful internal drive urging me to overcome rejection, delay and criticism. I tried hard to find common ground and expand on mutual interests to build credibility. I was determined to engage the prospect with casual emails or follow-up calls until I developed enough trust to be able to negotiate to reach my objective. I started to demonstrate the proposal again with a value proposition that establishes that I can put their needs ahead and offer something that can help them achieve their goals. Finally, the stakeholders undertook our suggestions and of course a better work result appeared.Please explain what self-development opportunities you have taken advantage during your university years to enhance your competitiveness in the job market.The self-development opportunities I have taken advantage during your university years is my exchange experience in Denmark, Aarhus University. The most significant thing I’ve learned from the exchange experience is the global vision and the cross-culture communication skills, which I believe will become my core competitiveness in the future job market. Plunged into a new environment, I cooperated with 3 exchange students from different cultures to do research and to conduct a survey of an enterprise in Copenhagen. It is a manufacturing company producing biscuits. We did some study on its assembly line. It feed our sight on! The two-month experience at Aarhus University not only brought me theoretical knowledge of economics but also the brand new experience of different education system and culture, which broadens my horizon. I came to know that it is not necessary about going to a certain place or arriving at a certain goal in travelling. The important thing is about what I learn along the way in that journey. And to always keep in your mind open about what you see before you get to the destination, to appreciate what is happening around you not just focusing on just the end or just the goal. I’ve learned the intercultural awareness and effective cross cultural communication skills: Being patient with different ideas, communicating with a mindset of mutual understanding and trusting, preparing well in advance for the different cultural or regional habit.。
钱铭怡《心理咨询与心理治疗》笔记和习题(含考研真题)详解第3章 会谈技术【圣才出品】
第3章会谈技术3.1 复习笔记本章重点：1．会谈的类型及其作用；2．影响会谈的因素有哪些；3．会谈中的倾听技巧；4．开放式提问和封闭式提问的优缺点；5．会谈中的影响技巧；6．常见的指导技巧；7．沉默现象的类型与处理方式。
一、会谈中的基本问题对于心理治疗工作来说，每一次治疗都是一次会谈。
在心理治疗工作中，人们很重视会谈技术，要求治疗者要有敏感性、洞察力等各种各样的能力和技巧。
（一）会谈的目的与作用治疗是由一次次会谈组成的。
不同的会谈可能有不同的目的与作用。
心理治疗中的会谈按其作用可分为以下几类：1．收集材料式会谈：这种会谈的目的就是要收集与来访者问题有关的资料、信息。
是会谈的最基本的形式。
2．诊断（或评估）式会谈：目的是区分来访者是否适合进行心理治疗，分清来访者的问题到底出在哪里，什么是对方的主要问题等。
3．心理治疗式会谈：目的是帮助来访者产生某种改变。
此时治疗者要运用不同的心理治疗与咨询的理论、技术与方法达到这一目的。
这是心理治疗中耗时最多的一类会谈。
（二）会谈中的治疗者与来访者在心理治疗会谈中的两方面人物——治疗者与来访者，都会对会谈产生影响。
不论会谈的次数多少，这种影响都会持续存在。
1．治疗者对治疗者来说，意识到他们自己在面对来访者时也在表现他们自己，有助于他们更好地理解对方。
在治疗中使用指导、解释等技巧时应注意来访者的不同反应，因人而异。
（1）指导：运用指导会使来访者的自我发现、自我探索的语句减少，使那些原先防御心理就很强的人或攻击性较强的人的防御心理增强。
但指导却会使那些过去感到极为需要自立的人们的防御能力减轻，而且能改善那些表现为场依存的来访者的治疗结果。
（2）解释和说明：解释会使对方的言语反应减少，除非这些解释是作为言语性强化而使用的。
一些研究认为中等程度的解释比显浅的或很深层的解释更为有效，也有作者根本反对采用深层的解释。
2．来访者在来访者身上存在许多因素，这些因素可能会极大地影响会谈的内容与进程，这是治疗者特别要注意的。
职业发展指导(英文)附带外企网申的open question参考答案
4
Warmer: suggest different stages in a typical career
go to school
CAREER
Unit 1 - Careers
5
Choose a job you love and you will never have to work a day in your life.
Format: Group discussion Time allowed: 5 min Topic: Outline your career ambitions and objectives (career plan) Procedure: 1. Group discussion 2. Then a spokesperson from each group gives their views to the class.
‘Choose a job you love and you will never have to work a day in your life’
Overview
Starting up: Discuss ideas about careers ► Language work: Vocabulary: Words that go with “career” career” Language review: Modals 1: ability, requests and offers ► Texts: Listening: An interview with the head of a public relations company Reading: Response to an advertisement for women tube drivers ► Skills: Telephoning: making contact ► Case study: FastFast-Track Inc.: Choose the best candidate for the job of sales manager Writing: memo Unit 1 - Careers ***The underlined sections will be dealt with in class!2
注意倾听技巧
使当事人能更多地讲出有关情况、想法、 情绪等。
2、提问的具体方式
（1）、以“能不能------”“能------”
的方式提问。例如：“能不能告诉我， 这事为什么使你感到那么生气？”“能 告诉我，你是怎样想的吗？”等。它有 助于当事人给予独特的回答，获得较为 满意的答复。但如遇到当事人以“不能” 或“现在我还不想说”等来回答，治疗 者可进一步使用其他开放性问题，如 “为什么------“等来提问。
以免显得过于咄咄逼人。
二、封闭式问题 （closed question）
1、基本涵义 2、功效 3、注意事项
1、基本涵义
可 以 以 “ 是 ” 或 “ 不 是 ” ， “ 有 ” 或
“没有”，“对”或“不对”等一两个 字给予回答的问题。比如：“你现在最 关心的就是这件事了，是吗？”“他当 时没有表示同意？”“你确实这样想过 了？”等。
4、注意事项
（1）、不同的鼓励可能会使谈话转入
不同的话题，而不同的话题可能影响着 治疗的深度，治疗深度又可以反映出鼓 励的程度。
（2）、治疗者要注意自己身体语汇的
运用。
四、说明语句（paraphrase）
1、基本涵义 2、作用 3、案例 4、注意事项
1、基本涵义
对当事人在谈话中所讲的主要内容及
（2）可引导当事人的谈话向某一方向
的纵深部位进行
3、案例
当事人：人一多我总是非常容易紧张，
这回他们都看出我紧张了，他们都会看 不 起我，我们班那么多人看着，我紧张 得连话都说不好。
在这段话中，可供选择的重复语句有：
“人一多你就容易紧张------”，式
• （2）、以“什么”的方式提问。例如：
心理咨询中提问和倾听的技巧
心理咨询中提问和倾听的技巧心理咨询中提问和倾听的技巧在心理治疗的会谈中，所谓"倾听"对方的谈话不仅仅是听听而已，治疗者还要借助言语的引导，真正"听"出对方所讲述的事实、所体验的情感、所持有的观念等。
这种特殊的引导或说治疗者的这类话语的采用，就是我们这里所要谈的注意倾听的技巧。
艾维等人曾列举了会谈中与找出来访者问题所在的有关言语引导的倾听基本技巧，这些技巧是：开放式问题、封闭式问题、鼓励、说明、对来访者感情的反映和总结等。
一、开放式问题(openquestion)这类问题被一些治疗者认为是最有用的倾听技巧之一。
开放式问题常常运用包括"什么"、"怎么"、"为什么"等词在内的语句发问。
让来访者对有关的问题、事件给予较为详细的反应，而不是仅仅以"是"或"不是"等几个简单的词来回答。
这样的问题是引起对方话题的一种方式，使对方能更多地讲出有关情况、想法、情绪等。
在这类问题中，每一种问题都可能引出对方的较为特殊的反应，使治疗者得到想要了解的有关资料。
例如："能不能告诉我，这事为什么使你感到那么生气？""能告诉我，你是怎样想的吗？"以"能不能……""能……"开始的这类问题，可以说是最为开放的问题了，这种问题有助于来访者给予自己独特的回答。
这类问题一般都会得到一个较为满意的答复，但也可能有的来访者会说"不能"或"现在我还不想说"等等。
如果发生这种情况，治疗者还可以进一步使用其他开放性问题，如"为什么……”等。
当然这样的情况可能很少发生。
"那么以后又发生了什么事情？""当时你有些什么反应？""还有什么人在场？"这种包括有"什么"在内的疑问句，可以帮助治疗者找出某些与问题有关的特定的事实资料。
开放式询问和封闭式询问技巧介绍
开放式询问(open—ended question)开放式询问通常使用“什么”、“如何”、“为什么”、“能不能”、“愿不愿意”等词来发问，让求助者就有关问题、思想、情感给予详细的说明。
一般，带“什么”的询问往往能获得一些事实、资料，如，“你为解决这个问题做了些什么呢?”带“如何”的询问往往牵涉到某一件事的过程、次序或情绪性的事物，如：“你是如何看待这件事?”而“为什么”的询问则可引出一些对原因的探讨，如：“你为什么不喜欢在寝室里了?”有时用“愿不愿”、“能不能”起始的询问句，以促进求助者作自我剖析，如“你能不能告诉我你为什么这么害怕黑夜?”从中可见，不同的询问用词可导致不同的结果。
若固定于某一种方式询问求助者，就会失去了解求助者各个方面的机会，例如，仅仅用“什么”引导的询问句，则咨询的重心就可能仅限于事实与资料的获得上，而只用“为什么”起始的问句，则往往使求助者把注意力集中于挖掘过去的经验来解释自己的行为。
如何使用开放式询问，这与咨询师对问题的需要以及所接受的理论基础有关。
有些咨询师不喜欢用“为什么”式的询问以避免用情绪性的问题来讨论过去的事物。
然而理性情绪学派以及精神分析学派的咨询师则十分注重“为什么”的句子，因此，这类句子在这种理论指导下是适宜的。
至于罗杰斯求助者中心理论流派则反对使用询问的方式，他们认为这种方式是咨询师凭着自己的感受，而侵犯了求助者的隐私。
他们更倾向于运用鼓励、释义、情感反应等技巧来了解求助者，促进求助者自我分析。
使用开放式询问时，应重视把它建立在良好的咨询关系基础上，离开了这一点，就可能使求助者产生一种被询问、被窥探、被剖析的感觉，从而产生阻抗。
同一句话，因咨询关系不同，会产生截然不同的效果。
有些询问尤其要注意问句的方式，询问的语气语调，不能轻浮，不能咄咄逼人或指责，尤其是涉及一些敏感的隐私问题。
询问是咨询的需要，而不是为了满足好奇心或窥探隐私的欲望。
封闭式询问(close—ended question)封闭式询问通常使用“是不是”、“对不对”、“要不要”、“有没有”等词，而回答也是“是”“否”式的简单答案。
开放式询问
开放式询问(open—ended question) 开放式询问通常使用“什么”、“如何”、“为什么”、“能不能”、“愿不愿意”等词来发问，让求助者就有关问题、思想、情感给予详细的说明。
一般，带“什么”的询问往往能获得一些事实、资料，如，“你为解决这个问题做了些什么呢?”带“如何”的询问往往牵涉到某一件事的过程、次序或情绪性的事物，如：“你是如何看待这件事?”而“为什么”的询问则可引出一些对原因的探讨，如：“你为什么不喜欢在寝室里了?”有时用“愿不愿”、“能不能”起始的询问句，以促进求助者作自我剖析，如“你能不能告诉我你为什么这么害怕黑夜?”从中可见，不同的询问用词可导致不同的结果。
若固定于某一种方式询问求助者，就会失去了解求助者各个方面的机会，例如，仅仅用“什么”引导的询问句，则咨询的重心就可能仅限于事实与资料的获得上，而只用“为什么”起始的问句，则往往使求助者把注意力集中于挖掘过去的经验来解释自己的行为。
如何使用开放式询问，这与咨询师对问题的需要以及所接受的理论基础有关。
有些咨询师不喜欢用“为什么”式的询问以避免用情绪性的问题来讨论过去的事物。
然而理性情绪学派以及精神分析学派的咨询师则十分注重“为什么”的句子，因此，这类句子在这种理论指导下是适宜的。
至于罗杰斯求助者中心理论流派则反对使用询问的方式，他们认为这种方式是咨询师凭着自己的感受，而侵犯了求助者的隐私。
他们更倾向于运用鼓励、释义、情感反应等技巧来了解求助者，促进求助者自我分析。
使用开放式询问时，应重视把它建立在良好的咨询关系基础上，离开了这一点，就可能使求助者产生一种被询问、被窥探、被剖析的感觉，从而产生阻抗。
同一句话，因咨询关系不同，会产生截然不同的效果。
有些询问尤其要注意问句的方式，询问的语气语调，不能轻浮，不能咄咄逼人或指责，尤其是涉及一些敏感的隐私问题。
询问是咨询的需要，而不是为了满足好奇心或窥探隐私的欲望。
封闭式询问(close—ended question) 封闭式询问通常使用“是不是”、“对不对”、“要不要”、“有没有”等词，而回答也是“是”“否”式的简单答案。
著名外企open question总结
著名外企open question总结Cadbury 吉百利1. What do you consider to be your most impressive success? 你认为给你最深刻印象的成功是什么？Tips：Why & how do you achieve your success, not what?提示：虽然问题是在问成功是什么。
但HR真正希望你能告诉他的是你是怎样获得成功的，过程是什么？至于你的成功是什么HR并不关心。
2．What is the most innovative idea you have implemented? 你实施的最有创意的想法是什么？Tips：Problems encountered & how you solve the problems creatively?提示：你要告诉他问题的出现和你是怎么用你的创意想法解决这个问题的。
Unilever: 联合利华1．What is your most difficult persuasion?你最难的一次劝说人的经历是什么？Tip：(1) What is it difficult for you? 你需要表现出困难的艰巨(2) How well have I persuaded? Tactics (策略)(3) What difficulties have you overcome? Result-driven提示：你的回答应该包含以下三个方面：(1) 对你来说困难是什么？(2) 你是用什么策略说服别人的(3) 你克服了什么困难，结果如何（第一条是最容易被求职者忽略的，在回答第一点时你尽量要用你的嘴和你的表情表现出困难的艰巨，这样才能让HR看到你的能力）L’ OREAL: 欧莱雅1．At this point of your life, what do you think it is the most useful thing you have learned?在你的生活中，你认为你学到的最有用的东西是什么？Tips：Don‟t talk about your school-learning.Learning through practical experience.提示：千万不要谈论关于你在学校所学习的东西，而是要说你在多次实践中学到的东西。
Big Four
Net Application-Open Questions1KPMG个人认为，KPMG的大陆网站，是四大里面做得最好的，内容丰富，有中文版，网速飞快。
KPMG网申的开放式问题也比较有代表性，建议大家认真写。
写完一次之后，再申请后面三家就方便了：）1）Please give a brief summary of your current recreational and leisure activities,including sports and hobbies. （热身问题）2）What clubs and societies are you a member of and in what capacity? （团队合作经历的引子）3）What factors have influenced your career choice? （重要问题，答案最好跟申请的工作有关）4）Outline your career ambitions and objectives.（重要问题，“N年内做经理 + 我的CICPA考试计划”）5）Describe your greatest success or a situation where you exceeded your own expectations.（看性格，四大挺喜欢完美主义者的）2PwC1) Why are you applying for this position? （工作性质，职业生涯目标，公司声望等）2) Please explain how your personal qualities, skills, knowledge and working experience will help you to be successful in the position for which you are applying. （关键问题，见“准备篇”）3) What community or students' clubs do you belong to and to what extent are you involved?4) Any additional information? （把KPMG其余的答案写上去吧：）3EY1）Please describe your career objective and what you have done to date to achieve it. (Maximum 100 English words)2）Please include any other information which you may consider relevant to your application. (Maximum 100 English words)4DTTDTT的网申是无OPEN Q的，页数也特别少，只有两页。
瑞银网申
看到有朋友回帖问申请流程有没有Open Question和在线测试题之类的，这里我先总起说明一下申请步骤，然后大家可以仔细看我的帖子的每一步申请内容（全英文申请步骤和提示）：UBS的网申分为五大步骤，分别是：（1）Personal Details【个人信息】（2）Education【教育背景，需要填到高中的信息】（3）Languages and Skills【语言及IT技能】（4）Work Experiences【工作经历或实习经历】（5）Additional Informations【开放性问题（Open Question）、上传简历(word 或pdf格式，建议英文简历)、上传其他必要文件（如成绩单、证书之类的），具体见本贴后面的描述】填写完这5大步骤信息之后，成功通过网申筛选的候选人在24小时之内会收到online assessment 的邮件邀请，不知道我能不能通过，希望有成功收online assessment 的邮件邀请的童鞋能把online assessment 的题目贴出来，求职路上分享精神很重要。
我这里把Open Question贴出来，大家先准备好再去网申吧，建议英文回答：*Please describe why you have chosen to apply to UBS*Why did you choose the specific business area to which you have applied? Why do you think you will succeed in this area?*Describe the achievement of which you are most proud.*Please provide details relating to your hobbies, activities and interests. Also include any additional information you think is relevant to your application, including positions of responsibility, membership of any student or other organizations, travel experience or scholarships.*You may exclude any hobbies or activities that indirectly or directly disclose race, color, religion, gender, national origin or any other protected classification.==========================================================期待已久了，刚在HiAll首页看到瑞银2010校园招聘信息，以为金融危机瑞银不招了呢，看来中国市场是各大投行的必争之地啊，我赶紧申请了先，这里把我申请的整个流程分享给大家，积攒人品，希望管理员给加精瑞银的招聘信息地址见：/job-000-626-924.html打开页面中瑞银的官方网站职位申请地址，由于瑞银的网站是在国外，所以大家如果用学校教育网上的话，会比较慢，建议到网吧等公共网络去上，我就是在网吧申请的，之前申请巴克莱积累的经验，呵呵，ps:巴克莱的2010校园招聘也已经启动了，大家可以到巴克莱的讨论区去看，还是有很多朋友分享巴克莱的申请经验的言归正传，瑞银的职位信息也面如图所示：选中要申请的职位前面的复选框（只能选择一个职位申请），我选择的是下面这个职位：2010Graduate Program UBS SecuritiesIBD - ChinaChina Beijing, Shanghai Investment Bank Investment Banking Department Investment Banking Department 25-Oct-2009选中职位后，点击页面底部的“Apply now”按钮，会打开新窗口到登录页面，如下图所示：当然，第一次访问的话，我们都没有帐号的，应该先选“Create a login ”来创建登录帐号，点击“agree”按钮同意注册协议之后，就进入填写用户名及密码的页面，如下图所示：注意上面提示的注册帐号的密码提示，这里我帮它家翻译说明下:Password guidelinesYour password must be a minimum of 6 and a maximum of 25 characters. （密码必须介于6到25个字符之间，最少6个字符，最大25个字符）Your password may not be the same as your login e-mail address. （不能使用注册Email 地址作为密码）Your password may not be the same as any of the 2 preceding passwords. （这句是啥意思，哈哈，明白的人回帖说明一下哈）Your password will be case-sensitive. （密码区分大小写）按照提示输入Email地址、密码及提示问题答案，点击“creat”按钮即可创建帐号，然后进入填写“Personal Details”（个人信息）页面，如下图所示：按照提示把相关信息填写好后，然后点击页面下面的“Next”按钮，保存之后进入选择“Work Permit(工作许可)”及“Business Area及Location(工作部门及工作地点)”的选项页，如下图所示：按照提示选择相关信息，然后点击页面底部的“Next”按钮，保存之后进入“Education（教育背景）”的填写页面，如下图所示：根据你自己的信息填写吧，填写完毕之后，还是点击“Next”按钮，保存之后进入教育背景中的第二专业的填写，这个应该不是必填项，如下图所示：按照提示填写，当然，如果没有，也可以直接点击“Next”按钮保存，进入填写教育背景中的High School（高中）的情况，这个必须至少填一个（这个其实有点雷人的），如下图所示：按照提示输入你的高中信息，然后点击“Next”按钮，进入“Languages and Skills（语言及IT技能）”页面，如下图所示：这个是语言技能页面，按照提示输入你的信息，点击“Next”按钮进入IT技能向的选择，如下图所示：里面的IT技能包括word的字处理、ppt、excel还有其他的一些it技能，大家可以根据自己的实际情况选择，level嘛建议都选择Advanced，然后点击“Next”按钮进入“Work Experience（工作经验、实习经验）”填写页面，如下图所示：按照你的情况填写好后，点击“next”按钮，即进入“Additional Information”（其他信息，就是Open Question啦）页面，它家的Open Quesiton 题目为：Please answer the following questions*Please describe why you have chosen to apply to UBS*Why did you choose the specific business area to which you have applied? Why do you think you will succeed in this area?*Describe the achievement of which you are most proud.Please provide details relating to your hobbies, activities and interests. Also include any additional information you think is relevant to your application, including positions of responsibility, membership of any student or other organizations, travel experience or scholarships.You may exclude any hobbies or activities that indirectly or directly disclose race, color, religion, gender, national origin or any other protected classification.填写好open question答案后，点击“next”按钮即进入上传CV/Resume（上传英文简历），上传的文件格式只支持word和pdf格式，上传好之后，会有预览的页面，然后点击“next”按钮即进入上传其他额外文件页面，这里的额外文件是你认为对于你申请UBS有利的文件，我的理解是“获奖证书”啊，“技能证书”之类的，最大可上传4个文件，如下图所示：然后点击upload按钮上传，然后再点击“Next”按钮进入下一个页面，系统对你的个人信息做个小调查，首先确认你所在国家的页面，大家选择“China”即可，然后点击“next”按钮进入填写你的出生日期、性别、籍贯等个人信息，如下图所示：最后进入信息确认提交页面，提示信息如下：Thank you for your time in completing this application.If you are ready to submit your application, please click the 'Submit' button below.Alternatively, you can choose to save your current draft by clickingon 'Save as draft' and finish your application at a later time.确认信息无误，然后点击页面下部的“Submit”按钮，即可完成申请，提交后的信息提示如下：Thank you for your application to UBS. Please see below for next steps in your particular location:Australia & New Zealand: All applicants will be contacted by our local Campus Recruiting team after the application deadline.Asia & Japan: All applicants will receive within the next 24 hours an invitation, via email, with instructions to access and complete an online assessment to support your application.Please note you may only submit ONE application per academic year. Additional applications will not be considered.网上申请步骤算是走完了，能不能在24小时收到在线测试就看我能不能通过网申筛选了，祝福自己，呵呵，也祝福大家能通过网申筛选ps:点击submit提交后，你注册时填写的email应该能收到“Your candidate reference number - UBS.”的邮件，这个只是提交申请成功后的确认邮件，还不是online assessment 的邮件，按照系统的提示，通过网申筛选的在24小时应该能收到online assessment 的邮件哦，期待我能收到。
干货丨心理咨询中的提问技巧
干货丨心理咨询中的提问技巧一、封闭型提问尽量不要连用提问可以分为“封闭型提问”(closed question)和“开放型提问”(open-ended question)。
封闭型的提问，对方只要用类似“是”或“不是”这样的词就可以回答。
开放型提问则无法用一个词来加以回答。
譬如问：“你早饭吃了吗?”这就是封闭型提问，因为只要用“吃了”或“没吃”就能回答了。
假如问：“你早饭吃的是什么?”那就是开放型提问，因为在回答的时候，往往可以说上好几句话。
在心理咨询的时候，通常的规则是，刚刚开始交谈的时候，可以先问一些封闭型的问题，然后逐渐过渡到用开放型的问题。
这样有助于形成比较自然的交谈气氛。
当然，封闭型的提问不能接连着用得太多，尤其当交谈的开始阶段已经过去时。
假如封闭型提问接连用了三四次，很容易导致来访者形成一种对话格式：就等着咨询师提问，然后他(她)来回答，而且这种回答是不展开的，只是用一个词来应答，这很不利于心理咨询要求让来访者“打开自己”的追求目标。
而且，过多的封闭型提问还容易导致来访者产生责任转移的心理，他(她)总是被动地等着咨询师提问，等着咨询师来帮助解决问题。
这非常不利于咨询效果，事实上也往往很容易引起来访者的阻抗情绪。
开放性提问尽量不用“为什么”问“为什么”是典型的开放型提问。
但是，在心理咨询过程中对着来访者问“为什么”，特别容易形成一种暗示，似乎咨询师在责备来访者的行为、想法和情绪，这很容易导致逆反心理。
并且，许多来访者来尝试心理咨询，本来就想弄清一些为什么，咨询师还要对着他(她)问“为什么”，这就很容易导致来访者烦躁。
那么，应该怎样问才比较合适呢?有两种方法可以代替问“为什么”。
一种方法是问原因。
譬如，来访者说：“我不想去学校。
”咨询师问：“你说你不想去学校，可以说说原因吗?”另外还有一种方法等于问了“为什么”(确实，问“为什么”，来访者回复的可能性最无限制)，但又可以避免问“为什么”的一些负面效果，那就是将来访者的话重复一遍，结尾语音用升调：“你说你不想去学校?”当然，有人曾经怀疑，万一咨询师这么问，来访者回答“是的，我就是不想去学校”那又怎么办。
五矿集团招收应届生网申open question
第二步，职业生涯初期阶段，在五矿集团工作期间，我将不断积累实践经验，提高工作能力，学会与同事沟通与协作，逐步适应职业与公司文化，期望未来职业成功。
第三步，是职业生涯中期阶段，我期待能够有机会到五矿集团的国外机构中体验、磨练，使自己视角更开阔，工作能力有重大突破，使自己的事业上升一个崭新的高度。
第四步，是反思酝酿的阶段，对以往工作经历进行全面总结，调整职业规划，期待更大的成绩。
您选择五矿的理由
首先，中国五矿集团公司是世界500强的大型央企，其涉足的领域都是具有无限潜力，对于我这个刚从校园走出来的学生来说，能够有幸成为这种大型公司中的一员，必然会使我的职业生涯具有更高的起点，更优秀的平台，更广阔的发展空间。
同时，我十分认同五矿集团的公司理念——“珍惜有限，创造无限”，坚定地实施“走出去”战略，投资开发海外重点矿业。站在这一全球化的工作舞台上，使我的视野愈发国际化，体验着多元文化的融合与经济一体化的优势。
另外，公司拥有一支高素质的员工队伍，同时它对实习生进行定向及专业化的培养，我相信在这一优秀团队中，我可以得到培养和锻炼，迅速成长，承担岗位职责。
尤为重要的是，五矿集团公司秉承以诚信为本，重合同、守信用的原则，高度重视合规性，评估法律风险，使我的专业知识得到充分运用，同时在实践中不断积累与进步。
STAR法则+面试官常问的问题+应变回答+简历应用
STAR法则的简历应用(zt)STAR法则,500强面试题回答时的技巧法则,备受面试者成功者和500强HR的推崇（宝洁HR培训资料有专门的讲座讨论如何用此法则检验面试者过往事迹从而判断其能力）。
如果对面试技巧和人力资源招聘理论有所了解的同学应该听说过,没听说也无所谓,现在知道也不迟。
由于这个法则被广泛应用于面试问题的回答，尽管我们还在写简历阶段，但是，写简历时能把面试的问题就想好，会使自己更加主动和自信，做到简历，面试关联性，逻辑性强，不至于在一个月后去面试，却把简历里的东西都忘掉了（更何况有些朋友会稍微夸大简历内容）在我们写简历时，每个人都要写上自己的工作经历，活动经历，想必每一个同学，都会起码花上半天甚至更长的时间去搜寻脑海里所有有关的经历，争取找出最好的东西写在简历上。
但是此时，我们要注意了，简历上的任何一个信息点都有可能成为日后面试时的重点提问对象，所以说，不能只管写上让自己感觉最牛的经历就完事了，要想到今后，在面试中，你所写的经历万一被面试官问到，你真的能回答得流利，顺畅，且能通过这段经历，证明自己正是适合这个职位的人吗？所以，写简历时就要准备好面试时的个人故事，以便应付各种千奇百怪的开放性问题。
为了使大家轻松应对这一切，我向大家推荐“个人事件模块”的方法，以使自己迅速完成这看似庞大的工程。
一，头脑风暴＋STAR法则——〉个人事件模块1．1，头脑风暴。
在脑海里仔细想出从大一到大四自己参与过所有活动（尤其是能突出你某些能力的活动），包括：1，社团活动职务时间所做事情2，在公司实习的经历职务时间所做过的事情3，与他人一起合作的经历（课题调研，帮助朋友办事）（回忆要尽量的详细，按时间倒序写在纸上，如大一上学期发生。
大一下学期发生。
如此类推）我相信这一步，很多朋友都已经做了，但是仅仅这样就满足了，就直接写在简历上当完事了，那是不行的，想提高竞争力，还得继续。
1．2，STAR法则应用（STAR法则。
心理咨询之倾听技术
二、封闭式提问(closed question)
封闭式询问是咨询者使用“是不 是”“对不对”“要不要”“有没有” 等语句提问，而来访者也是 “是”“否”式的简单答案。
这种提问方式有助于收集资料并加以条理 化，澄清事实，获取重点，缩小讨论范围。
当来访者的偏离了正题时，用来适当中止其 叙述，并避免会谈过分个人人化。
就是有时候一下子吃很多， 有时候又什么都不吃。
上课呢？
你能具体谈谈吃很多时候 的状况吗？比如说最近一 次吃很多的时候。
上课还是和以前 嗯，是考试前复习，感觉
一样。
自己好累，需要犒劳一下
自己，就出去吃东西。
听上去整体上还 觉得很累的时候会去吃东 是不错，那你是 西，能谈谈吃了些什么吗？ 什么方面状况不 好呢？
两种提问方式的比较：
优点 缺点
开放式提问
可获更多资料 鼓励做更多更深入的探讨 在初期鼓励多表达自己的 感觉与想法
可能过于笼统而不知如何 回答 容易使问题失焦，咨询停 留表层
封闭式提问
可提供具体的或 必要的资料
可评估是否愿意 深入探讨问题
过于简单的回答 限制其回答的方 向和深度
忽略其真正的烦 恼
根据需要采用不同的提问方式：
咨询员：听起来你觉得自己在朋友的聚会中，好像和 她们找不到共同的话题，这让你觉得在聚会中好像 插不进什么话。
来访者：其实除了插不进话无法分享她们的感受外， 看着大家好像都有幸福的家庭，会让我觉得自己有 些孤单，我想这也是我在聚会中难受的地方。
作用：
咨询者检查自己对来访者问题的理解程度， 重组零散的事件和关系。
伊根认为，一个有效的咨询者应学会“倾 听”和理解下列非言语行为：
躯体行为：如姿势、躯体移动和手势。 面部表情：如微笑、皱眉、撇嘴。 声音特征：如语气、音调、嗓音高低、
开放性问题就是问题的答案没有标准答案而是靠学生自己回
开放性问题就是问题的答案没有标准答案，而是靠学生自己回答的。
例如：这云像什么？你可以回答像狗像猫等没有标准答案，因为每个人看的不同，所以当然答案不同啦！又比如：你对某某伟人的行为持着怎样的态度？你可以回答好或者不好。
因为事物都是两面性的，有好当然有坏的，这答案都是不一定的这就是开放性问题。
“开放性问题”是相对于“限定性问题”而产生的。
开放性问题，即open question，在小学英语教学中扮演着越来越重要的角色。
设计精当的问题不仅能帮助学生理解所学内容，掌握词汇语法，更能启发学生思维，发展其各方面的智能。
开放性问题不同于一般问题，它们往往比较复杂，有一定的深度，他已经不再局限于Do you ….? / Are you …? / Is it …? 它不会让学生以简单的“Yes”或“No”来进行回答，而是最大限度地鼓励学生启动每一个英语思维细胞及知识储备来回答问题。
开放性问题的句式非常多样，多以How、Why、What do you think、If等开头，让学生有想象和发挥的空间。
当然，据课文内容，教师还可以设计一些更有意思的开放性问题，如：·What do you think of …?·How many farmers are there in China?·If you were ….,,how do you …./ what do you do?但是，这并不代表它的答案不统一，学生可以随便回答。
老师可以随意的提出问题。
正因为答案是不定的，具有很强的发散性，才给我们老师提出了更高的要求。
课堂提问的主要目的是让学生参与到课堂活动中来，有效提问能使学生作出迅速的、相关的且完整的回答。
如果课堂提问造成学生长时间的沉默，或者只有最好的学生才能给出答案，或者学生只能作出十分简短的或不正确的回答，那么我们的课堂提问一定出了问题。
开放性问题的设计涉及到许多方面，如教学内容、教学目标和学生的认知水平等，需要教师进行统筹考虑。
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Open question的关键一：你是谁？
Open Question除了以上那些基本功能外，其实它最大的核心价值，还是让公司通过你的答案，来看出“你是个什么样的人？”。
因为open question前的那些填写内容，基本都是硬件条件；仅仅通过硬件条件，公司是无法全面判断一个人的特点的，特别是那些未来工作中的“软性技能（另一个时髦的词叫情商）”和思考能力。
所以Open Question是对你的“自我认识”的巨大考验。
你是什么样的人？你的特质是什么？你处理问题的方式是什么？这都是你需要回答的。
让我们来看一些open question：
1. 请全面地分析环境保护所面临的挑战及其未来的发展趋势（考察：知识面、逻辑思维能力和分析的完整性，为了应对将来工作的复杂程度）
2. 请你举1个例子说明你是怎样通过事实来使他人达成一致的。
(考察：teamwork、persuasion、empathy等能力)
3. Describe a time, other than exams, when you have had to work under significant pressure to achieve a task or goal. Describe the situation, what made it `high pressure`, what you did, and the result. （考察：抗压能力、目标导向result-oriented、decision-making 的勇气和能力）
4. Describe a time when you made a significant contribution to achieving a team goal. Describe your role, what you did, the outcome and why your contribution was significant. （考察：团队合作、领导能力、个人团队特长等）
大家可以自己再去分析一些open question，你可以理解公司希望通过你的回答，判断你的思考能力、软性技能，甚至价值观。
那些公司很看重的特质包括（以GE “4E、1P”为例）：• 热情Passion
• 精力Energy
• 鼓舞Energize
• 执行Execution
• 决断Edge
Open question关键二：你能沟通吗？
其实，这一条应该放在部分内，但是我们拿出来单列的最主要原因是：公司还特别看重你在写作过程中的沟通能力。
“你能清晰地表达你的看法吗？”大家以后在公司工作就会知道，沟通的有效性甚至比有没有看法更重要。
一个open question就是一个机会让别人看到你能否
表达。
Open question回答的好坏（按差到好排列）：
基于以上的分析，Open Question的好坏就可以根据你的“自我认识”和“沟通”来评估：
i> 敷衍了事，啥都没说清楚；
ii> 就事论事，但是能把“你怎么做的”问题清楚，比如STARE model里的四个要素；
iii> 写出自己的思考过程和做事方式，比如：“我认为这个团队项目最大的问题就是……根据我们现有的能力，我们必须采取……所以我提供了xxx建议”；或者“我想团队中很担忧事情不顺利，但是我觉得空想是没有用的，那个时候需要有人冲出去；所以我就第一个冲出去了，告诉大家…干了再说。
我的冲劲带动了团队……”
iv> 表现出对于自己的认识。
比如：“我认为这个团队项目最大的问题是……我的长处在于分析能力，所以我在团队中承担了所有信息搜集、分析的角色（自我分析擅长是什么？），得以支持我们组内行动力较强同学……最后问题解决了。
对于我而言，我觉得自己很好地确定了位置，我贡献了我的分析能力，得出最佳解决方案。
”
综上，Open Question是对你自我认识和沟通的综合考验。
千万别以为这就是一些小作文，请仔细整理自己的经历、认真思考并不断练习。
这些准备不会白费，你会发现：Open Question准备越好，你的面试也会做得越好！
4E+1P评估：你的面试表达什么？
日期：2008-11-14
作者：Walden Yu
上周我们谈了GE “4E+1P” 的招聘标准（Passion、Energy、Energize、Execution和Edge），以及如何在面试的非语言沟通表达出来（握手、微笑、眼神、步态、声音和压力下的反应）。
这周我们继续谈在面试过程中你该如何去展现这些特质。
====
细节
====
“我们不在乎你自称有什么，我们在乎你的行为表现出什么(We don‟t care what you claim; we do care how you behave.)”——这句话可以说是每个面试官在挑人时的信条。
参加面试
的同学应该会发现，面试官在面试中会对你简历中所做过的事情刨根问底，或者他的提问不会离开你的经历。
比如面试官很喜欢问：
• 你在大学里最成功的事情是什么？（最骄傲的事情是什么？）
• 你做的最失败的事情是什么？为什么？
• 你简历中写xxx，你能具体给我描述一下这个工作/活动中你具体做了什么？贡献了什么？有什么收获吗？
• 如果你认为xxx特质是你最突出的，能否给我举个例子？
• 你在碰到当时的情况时，你是怎么处理的？为什么？如果再做一次你会怎么做？
• 你有没有碰到过xxx情况（这种假设性情况往往是你将来工作中将经常碰到的），你是怎么处理的？如果没有碰到过，如果你碰到，你会怎么处理？
• ……
这只是些通常的问题。
其实，更难的问题面试官跟着你的问题继续询问。
比如你说你碰到xxx情况是通过A方法来处理的，面试官继续问“你为什么选择A方法？有没有考虑到B方法？”、“你觉得A方法有缺陷吗？如果碰倒xx情况怎么办？”这时候你会被问得理屈词穷、甚至哑口无言。
难道面试官要特意为难你吗？
不是。
因为面试官只有通过你的具体行为，才能判断你是个什么样的人，是否具备他们所需要的特质？从心理学上而言，就是只有通过你过去的行为来预测你将来的行为。
因此对应聘者而言，第一个问题就是：你对自己所做过的事情都了然于心吗？很多同学在面试中根本无法讲清自己做了什么，甚至空话连篇，也难怪被BS了！
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细节，但有重点
=============
说到这里，可能有同学就有疑问：“难道我要把每件事的来龙去脉都讲的面面俱到吗？这样不是会很啰嗦？”
这里有个误区：细节就等同于啰嗦。
让我们想想为什么要表现细节？很简单，因为面试官需要评估你，需要寻找一些重要的特质，比如执行能力、判断力和胆量。
所以细节的目的是表现“你的特质”；如果你表现的细节不是在突出特质，那才等同于啰嗦。
那哪些细节很重要呢？BeBeyond有两个提醒：
1.“为什么这么做”比“具体做了什么”更重要！原因想必很清楚：因为思维决定行动。
思维到位，做对事情很正常；但做对事情，并不代表你思维到位，说不定你碰巧做对呢？所以很多
同学在描述自己经历时，把过程谈得非常琐碎，但对于为什么要这么做，从中能反映出自己什么特性谈得特别少，这是不对的。
具体案例可以参看《BeBeyond Job-hunting Mini-course》第三课《你能做什么？》中的案例。
点击阅读：
/bebeyond/activity/minicourse/Mini-course%20Lesson3.php
2. “总结”很重要！说句老调的话：做事是经验，是容易的，但你能总结出规律吗？或者至少知道自己做对了什么、做错了什么、该提高什么？举个例子：以前有个学生去面试一家著名快速消费品行业的销售管理培训生，面试中提到他独立组织一次非常大会议的例子。
在这个项目中，他承担策划、组织、销售、回款的整过程，最后会议还亏损了。
面试末节，面试官问：你从中学到什么？他回答说：我发现销售中，把东西卖出去相对还是容易的，重要的是能把钱收回来。
听了这句话，面试官立刻决定要他。
你能明白为什么了吧？
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真诚
====
我们想着重提醒大家：无论你面试准备得如何充分，请在面试中表现出真诚。
很多同学在面试前，都会去看BBS面经，希望能够套到题。
但是面试官的职责，就是在面试中挖掘出真实的你。
当你不真诚，面试官觉得他根本无法根据你的所说来判断你的时候，你面试胜出的机会是很小的！
因此有时，面试官会在你回答问题非常流利的时候打断你，问你另外的问题，原因就是精心准备的问题回答让他无法准确判断你，他必须看到本质的你。
所以请面试中务必真诚！
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面试，就是在表达“你是什么样的人”；你能做到以上要求吗？。