酒店情景对话(双语版)
酒店情景对话(双语版)
第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam?你好,这里是万家丽国际大酒店,请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间,您需要哪种房间呢?B I'm not very certain,could you give me a brief introduction,please?我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的,先生,我已经记下了你的要求。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1:在酒店接待处办理入住手续接待员:晚上好,欢迎来到大酒店。
有什么可以帮您的?Guest: Good evening. I have a reservation under the name Smith.客人:晚上好。
我有一个预订,预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员:好的,史密斯先生。
让我查一下我们的记录。
是的,在这里。
您预订了一间豪华双人间,入住三晚,从今天开始。
可以给我您的护照吗?Guest: Of course, here you go.客人:当然可以,给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员:谢谢。
我只需要您填写这份登记表,我会准备好您的房间钥匙。
Guest: Sure, no problem.客人:好的,没问题。
Scene 2: Requesting room service景2:请求客房服务Guest: Excuse me, can I order some room service?客人:打扰一下,我可以订一些客房服务吗?Room Service: Of course, sir. What would you like to order?客房服务:当然,先生。
酒店英语口语对话
酒店英语口语对话酒店英语口语对话作为酒店每天都会遇到形形色色的客人和状况,为了帮助大家,店铺分享了一些在酒店可能会出现的英语口语对话,希望能帮到大家! 酒店英语口语对话1R: Good afternoon! This is front office. May I help you?G: This is room 1414.I want to ask which one facility needs to pay extra in the hotel.R: Only the spa and massage is for a fee, the others are all free. G: I know it, thank you.R: It is my duty, I am very glad that I can serve you.酒店英语口语对话2R: Good afternoon!Mrs. zhang. Are you checking out now?G: yes. I know I’m a few minutes late.R: It’s not a problem. How was everything?G: The room was great. The bed was really comfortable. And I wasn’t expecting my own mini-bar.R: I’m glad that you like it. Thank you for waiting. The total rate of your room is $300, including service charge. Would you like to check it? G: OK. Let me to see. The figure seems right.R: Here’s your change and receipt. If you need I’ll call the bellboy and he can help you.G: yes. Thank you for your help.R: you’re welcome.Thank you for staying in our hotel. welcome to our hotel again.R: It is my duty, I am very glad that I can serve you.酒店英语口语对话3(R:receptionist G:Guest)R: Good morning, Madam. There is front office. What can Ido for you? G: Good morning. I’d like to check in, please.R: Do you make a reservation?G: A reservation? No.R: May I have your name, madam?G: Shawna Zhang.R:Mrs.Zhang,What kind of room would you like?G: I want to a queen room with bath or shower, and the room with a balcony is better.R: Ju st a moment. I’ll check it up for you.Thank you for waiting. There are two kind of room cater your requirement. Would you like a room with a front view or a near view? G: Let me see. I think near view room is more suitable for me. Can you tell me the rate of the room?R: sure. The daily rate of the queen room is $100.G: As far as I know. It is the off season now. So can I get a discount?R: yes. Staying in our hotel you can get 20 percent discount after the second night.G: that’s great.R: How long will you stay with us? Mrs. zhang.G: Three days.R:I see. May I have your ID card and telephone number please? G: sure. That’s……R: How would you like to make payment, by credit Card or by Cash? G: well, I choose to pay the room rate by cash.R: Would you please pay $500 as deposit? We will return the balance to you when you check out.G: OK. Here you are.R: Now everything is in order. Your room number is 1414. And here is your room card. Please make sure that you have itwith you all the time. G: OK. I’ll tak e good care of it.R: If you are ready, I will call the bellboy and he will take you to your room.G: Thanks a lot.R: You’re welcome. I hope you will enjoy your stay with us.G: I will try. Thank you!。
酒店服务英语口语情景对话
酒店服务英语口语情景对话As I step into the hotel lobby, I'm greeted by a warm smile from the receptionist. "Good evening! Welcome to our hotel. How can I assist you today?"Feeling a bit weary from my journey, I respond, "Hi, I'd like to check in, please. I have a reservation under the name Smith."The receptionist quickly checks the system and replies, "Certainly, Mr. Smith. Your room is ready. Would you like some help with your luggage?""Thank you, that would be great," I appreciate the offer, knowing it will make my arrival much smoother.Later, I find myself in the hotel restaurant, scanning the menu. The waiter approaches with a friendly tone, "Good evening, sir. Can I start you off with something to drink?""I'll have a glass of red wine, please," I reply, making my choice.As I finish my meal, I inquire about local attractions, "Do you have any recommendations for places to visit nearby?"The waiter is well-informed and suggests, "Absolutely, the botanical gardens are a must-see, and they're just ashort walk from here."In the morning, I head to the hotel's breakfast buffet. The server greets me, "Good morning! Please, help yourself to our breakfast selection."After enjoying a hearty breakfast, I approach the concierge, "Excuse me, I need a taxi to the airport later. Could you arrange that for me?""Of course, when would you like to be picked up?" the concierge asks, ready to assist."Around 10 a.m., please," I specify, ensuring I have enough time for my flight.Before leaving, I stop by the front desk to settle my bill. "I'd like to check out now and pay my bill," I say to the receptionist."Right away, sir. Let me just print out your statement," the receptionist responds efficiently, wrapping up my stay with a professional touch.。
酒店中英文情景对话精选
酒店中英文情景对话精选情景对话(Situational Dialogue)是基础英语教学中极为常用的一种描述(Presentation)和练习(Practice)方式。
店铺整理了酒店中英文情景对话,欢迎阅读!酒店中英文情景对话一G:My name is Mike and I'm in Room 668.My i have my key, please?我叫迈克我在668室,能给我我房间的钥匙吗?C:Excuse me,sir,but may i see your Room Identification Slip.please?对不起,先生,但我可以先确认一下你的房间,好吗?G:Sure.Here it is.好的,这里C:Thank you,sir.Could you sign here for receipt of your key,please?谢谢你,先生。
为了你的钥匙,你能在这签个名吗?G:Uh-huh.恩C:Thank you.Your key,sir,and there is some registered mail for you.Could you sign for that,too?谢谢你,你的钥匙,先生,这有你一些挂号邮件,请问你也能签名吗?G:Yes,of course.是的,当然C:Thank you,sir.Have a good night.谢谢先生,祝你睡个好觉。
酒店中英文情景对话二C:Good morning, sir. May I help you?先生,您早,有什么可以帮到您吗?G:Yes, I’d like to check out.我想退宿。
C:Certainly sir. May I have your room key, please?好的,请把房间钥匙给我,好吗?G:Sure, Here it is.好的,给你。
C:Just a moment, please. I’ll draw up your bill for you.请等一下,我帮您结帐。
酒店常用英语口语对话大全及翻译
酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译: ### A: 我可以预订一个房间住两晚吗? ### B: 当然可以。
您想要哪种类型的房间? ### A: 一间双人房。
### B: 好的,请问您更喜欢有城市风光的房间还是海景房?2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译: ### A: 你好,我有一个叫Smith的预订。
### B: 欢迎,Smith先生。
您可以出示您的身份证和信用卡用于核实吗? ### A: 给你。
### B: 谢谢。
您的房间钥匙已准备好,早餐已包含在您的住宿费用中。
3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译:### A: 对不起,房间里有小冰箱吗?### B: 是的,所有房间都配备了小冰箱。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。
)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。
)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。
)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。
您的房间已经预订好了。
)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。
请填写这份登记表。
)客人: Sure, here you go.(好的,给你。
)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。
这是您的房间钥匙。
您的房间号码是302号,三楼。
)客人: Thank you. Is breakfast included in the room rate?(谢谢。
早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。
酒店英语口语情景对话
酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店常用英语口语对话中英文对照翻译
酒店常用英语口语1、入住酒店A:Good evening. Welcome to Mansion Hotel.早安,欢迎入住大厦饭店。
B:I have a reservation. My name is Rodgers.我有预订,我的名字是罗杰斯。
A:OK! Your room number is B307. And here is the key to your room. Here you are. 好了。
你们的房间号码是B307. 这是房门钥匙。
给你。
B:Thanks! Where can I buy some cigarette?多谢!我在哪里可以买到香烟?A:It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。
不然,我们就得露宿街头了。
B:Come on. Go straight to the reception desk and find our reserved room.快点。
直接去接待处,找我们预定的房间。
2、预定酒店A:The hotel operator. Anything I can do for you?这是宾馆总机。
有什么事情需要我为您效劳吗?B:I've been trying to get through to the booking office for the last ten minutes. But the line has been engaged all the time. Why is it taking so long?过去的十分钟我一直想接通订票处,可是该线一直占线。
为什么要花这么长时间呢?A:Elegance Hotel, is there anything I can do for you?这里是雅致宾馆,有什么可以为您做的吗?B:Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好,我想预订一间贵宾馆的房间。
酒店英语对话场景案例
酒店英语对话场景案例Case 1: At the Reception Desk 前台接待员Guest: Hello, I have a reservation for a double room.前台接待员:早上好,我已经为您预订了一个双人间。
Guest: Can I check in now?客人:我现在可以办理入住手续吗?Receptionist: Yes, please fill out the registration form.前台接待员:是的,请填写登记表。
Guest: What is the check-out time?客人:退房时间是几点呢?Receptionist: You can check out until 12 noon.前台接待员:直到中午12点前退房。
Case 2: In the Restaurant 餐厅里Guest: Can you recommend some local dishes?客人:你能推荐一些当地菜肴吗?Waiter: Yes, the spicy noodles are very popular.服务员:是的,辣面条很受欢迎。
Guest: I'll try it. Could you also bring me some coffee?客人:我会试试。
你能给我带些咖啡吗?Waiter: Of course, coffee is our specialty.服务员:当然,咖啡是我们的特色。
Case 3: In the Room 在房间里Guest: The room is very comfortable.客人:这个房间很舒服。
Housekeeper: Yes, we have upgraded the mattresses recently.客房服务员:是的,我们最近升级了床垫。
Guest: ThankThe bathroom is also very clean. 客人:浴室也很干净。
酒店英语情景对话大全
酒店英语情景对话大全C:Good mornin,sir.May i help you?早上好先生,需要我帮忙吗?G:Good morning,I'm leaving today.May i settle my hotel bill now?早上好,今天我要离开.我现在想把在酒店的账单付了可以吗?C:Your name and your Room number,please?请告诉我你的名字和房间号好吗?G:Jack Burns in Room 9102.杰克伯恩斯9102室C:Did you have your breakfast?你有吃酒店提供的早餐吗?G:Yes.是的。
C:Have you used any facilities since then?那你曾使用过酒店设施吗?G:No没C:Just a moment,please.I'm preparing your bill...Sorry to have kept you waiting.Here is your bill,RMB 1550 Yuan in all,including 10% servicecharge.Please check it.请等一下。
请检查一下.我准备您的帐单...对不起,让您久等了。
这是您的账单,人民币1550元,包括各方面10%的服务费。
G:That's right.对的C:You have paid a deposit of RMB 2000 Yuan,haven't you?你已支付2000元存款,对吗?G:Yes.Here is the receipt.是的,这是收据。
C:Thank you.Here is the invoice and your change.Have a check.please.谢谢你,这是你给的发票,请检查。
G:It's quite all right.Thank you.相当不错,谢谢你。
酒店常用英语口语对话带翻译
酒店常用英语口语对话带翻译场景一:预订房间 Booking a Room客人:Excuse me, I’d like to book a room for this weekend. 接待员: Sure. How many nights will you be staying? 客人:Two nights, from Friday to Sunday. 接待员: Great. We have different room types available. Would you prefer a single or double room? 客人:I’d like a double room, please. 接待员:Perfect. Could I have your name and contact information, please? 客人: My name is John Smith. My phone number is 123-456-7890. 接待员: Thank you, Mr. Smith. Your room is booked for this weekend.客人:打扰一下,我想订一个房间这个周末。
接待员:当然。
您打算住几晚呢?客人:两晚,从星期五到星期日。
接待员:好的。
我们有不同类型的房间可供选择。
您想要单人房还是双人房?客人:请给我一个双人房。
接待员:好的。
请问您的姓名和联系方式?客人:我叫约翰·史密斯。
我的电话号码是123-456-7890。
接待员:谢谢您,史密斯先生。
您的房间已经预订。
场景二:办理入住 Checking In接待员: Welcome to our hotel! Do you have a reservation with us? 客人: Yes, I do. My name is Mary Johnson. 接待员:Great, Ms. Johnson. May I see your ID and credit card, please? 客人: Of course. Here you go. 接待员: Thank you. Your room key is ready. You are staying in room 302 on the third floor. 客人: Thank you. What time is breakfast served in themorning? 接待员: Breakfast is served from 7 am to 10 am in the restaurant on the ground floor.接待员:欢迎光临我们的酒店!您预订了房间吗?客人:是的,我预订了。
酒店场景中英文对话
酒店场景中英文对话场景一:办理入住手续Receptionist: Good afternoon! Welcome to our hotel. How can I help you?前台: 下午好!欢迎来到我们酒店。
请问我能帮您什么?Guest: Hi, I have a reservation under the name Li Ming客人: 你好,我预订了一个房间,名字是李明。
Receptionist: Let me check. Yes, Mr. Li. I see your reservation here. Can I have your ID and credit card, please?前台: 让我查一下。
好的,李先生,我看到了您的预订。
请出示您的身份证和信用卡。
Guest: Sure, here they are.客人: 当然,给您。
Receptionist: Thank you. You’ve booked a deluxe room for three nights. Is that correct?前台: 谢谢。
您预订的是豪华房,住三晚,对吗?Guest: Yes, that’s correct.客人: 是的,没错。
Receptionist: Great. Here is your room key. You are in room 305 on the third floor.前台: 很好。
这是您的房卡。
您的房间在三楼的305号。
Guest: Thank you. What time is breakfast served?客人: 谢谢。
早餐几点开始供应?Receptionist: Breakfast is served from 7 AM to 10 AM in the dining areaon the second floor.前台: 早餐供应时间是早上7点到10点,在二楼的餐厅。
2022年酒店预订英语情景对话3篇
2022年酒店预订英语情景对话3篇1.IdliketobookadoubleroomforTuesdaynextweek.下周二我想订一个双人房间。
2.Whatsthepricedifference?两种房间的价格有什么不同?3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis15dollarsPernight.一间双人房XXX面的每晚140美元,背阴面的每晚115美元。
4.IthinkIlltaketheonewithafrontviewthen.我想我还是要阳面的吧。
5.Howlongwillyoubestaying?您准备住多久?6.WellbeleavingSundaymorning.我们将在星期天上午离开。
7.AndwelookforwardtoseeingyounextTuesday.我们希望下周二见到您。
8.Idliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemor ningofOctober10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.Wedohaveasingleroomavailableforthosedates.我们的确有一个单间,在这段时间可以用。
10.Whatistherate,please?请问房费多少?11.Thecurrentrateis$50pernight.现行房费是50美元一天。
12.Whatservicescomewiththat?这个价格包括哪些服务项目呢?13.Thatsoundsnotbadatall.Illtakeit.听起来还不错。
这个房间我要了。
14.Bytheway,Idlikeaquietroomawayfromthestreetiftheispossible.顺便说一下,如有可能我想要一个不临街的清静房间。
办理酒店入住英语三人情景对话英语
办理酒店入住英语三人情景对话英语_酒店情景对话(双语版)第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好,这里是万家丽国际大酒店,请问您需要什么服务B Yes, I'd like to book a room. 我需要预订一间房A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间,您需要哪种房间呢?B I'm not very certain,could you give me a brief introduction,please? 我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and doubleroom,accordingly,we also have special treatment for VIP. 好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢,我想预定一间单人标准间,最好是介于4 楼到7 楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的,先生,我已经记下了你的要求。
酒店英语情景对话
酒店英语情景对话酒店英语情景对话每个行业都有自己独特的行业语言,下面就让店铺带大家来看看酒店英语情景对话吧,欢迎大家阅读学习。
酒店英语情景对话篇1情景一:酒店顾客请服务人员帮忙送洗衣服服务员:Can I help you?您需要帮忙吗?比尔:I have some laundry to be done.我有些衣服需要洗服务员:Certainly,sir. Could you fill out the laundry form.please?好的.先生.请您添一下这个单子.比尔:May I use your pen?我能用一下你的笔吗?服务员:Sure.Here you are.当然.给您比尔:Thanks. Oh.I don't want these shirts starched.谢谢.对了.这些衬衫不需要浆的.服务员:No starch. I understand.sir.不浆.我了解.先生.比尔:When will they be ready?什么时候能洗好?服务员:We will deliver them tomorrow evening around 6.明天晚上六点左右我会给您送去比尔:Fine, Thanks a lot.好的.谢谢情景二:酒店保洁询问能否打扫房间服务员:Housekeeping. May I come in?客房服务.可以进来吗?莉莉:Yes, please.请进.服务员:When would you like me to do your room, madam?您要我什么时间来给你打扫房间呢.女士?莉莉:You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?服务员:Yes, what is it?好的.什么事?莉莉:I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.我想请你给我拿一瓶开水来.早饭后我需要热水喝药.服务员:I'm sorry that your flask is empty. I'll go and get you another full one at once.很抱歉您的水壶空了.我马上去给您拿一瓶满的来.莉莉:Thank you.谢谢.情景三:入住酒店时与侍者的对话Bell boy:Good morning sir ,welcome to The ritz-carlton Shanghai!早上好,欢迎来到上海丽思卡尔顿酒店Guest:Good morning,How are you?早上好,你好吗?Bell boy:Pretty good,How many pieces of luggage do you have?非常好!请问您有几件行李呢?Guest:Just one behind in the taxi!就是出租车后面的一件!Bell boy:Have you made a reservation ,sir?请问您有预定吗?Guest:Absolutely!没错!Bell boy:This way sir! I will show you to the reception.这边请先生,我带您去前台办理入住!情景四:接线生告诉客人来酒店的乘车路线O:Good moring,Jinjiang Hotel.May i help you?早上好,锦江饭店。
与酒店英语相关的英文对话
下面是一些酒店英语相关的英文对话示例:Dialogue 1: Check-inFront Desk: Good afternoon, welcome to our hotel. Do you have a reservation?Guest: Yes, I have a reservation under the name of [Guest's Name].Front Desk: Thank you, [Guest's Name]. I found your reservation. You booked a double room for three nights. Is that correct? Guest: Yes, that's correct.Front Desk: Excellent. Do you have any luggage?Guest: Yes, I have two suitcases.Front Desk: Alright, I will arrange for a bellboy to bring them to your room. Your room number is 201, on the second floor. Here is your room key.Guest: Thank you. What time is the check-out?Front Desk: Check-out time is at 12 noon. If you need a later check-out, please let us know in advance.Dialogue 2: Inquiry about ServicesGuest: Excuse me, where can I have my laundry done?Front Desk: We offer laundry services here at the hotel. You can leave your laundry in the laundry bag in your room, and we will collect it during the day.Guest: Thank you. Are there any restaurants in the hotel?Front Desk: Yes, we have an on-site restaurant that serves both local and international cuisine. You can have breakfast, lunch, and dinner here.Guest: That sounds good. What time does the restaurant open? Front Desk: The restaurant opens at 7 am and closes at 10 pm. Dialogue 3: Complaint and RequestGuest: Hello, the air conditioning in my room is not working properly. It's too hot.Front Desk: I am sorry to hear that, [Guest's Name]. I will arrange for a maintenance person to check on it immediately.Guest: Thank you. Also, could you tell me if there are any fitness facilities in the hotel?Front Desk: Yes, we have a fitness center with state-of-the-art equipment. You can access it any time during the day.Guest: That's great. Could you tell me how to get there?Front Desk: Sure, the fitness center is located on the ground floor, next to the swimming pool. You can take the elevator downstairs and follow the signs.Guest: Thank you very much for your help.Front Desk: You are welcome, [Guest's Name]. If you need anything else, please don't hesitate to contact us.Dialogue 4: Check-outFront Desk: Good morning, [Guest's Name]. Is everything okay with your stay?Guest: Yes, everything was great. The room was clean and comfortable, and the service was excellent.Front Desk: Thank you for your feedback. Here is your check-out form. Please fill it out and return it to us.Guest: Alright, I will do that. Also, could you tell me if there is a shuttle service to the airport?。
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第一组酒店情景对话
A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好,这里是万家丽国际大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please? 我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的,先生,我已经记下了你的要求。
我先在电脑上查询一下。
嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生。
如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A OK.It's a great honour for us to serve for you 好的,能为您服务是我们酒店的荣幸。
B Thank you very much!
谢谢。