2010年BEC剑桥商务英语真题
2010年下半年商务英语（BEC）初级预测试题及答案
2010年下半年商务英语初级预测试题及答案Presenting yourself 1. Listening Manders Plc are having their annual party. Listen to the dialogues overheard at the party. Match up the people’s names with their type of work. The first one has been done for you. Name Type of work 1. Peter a. Production 2. John b. Personal Assistant 3. Susan c. Software development 4. Mike d. Market research 5. Sarah e. Fashion design 6. Mr. Fields f. Personnel 7. Martin g. Accounts 8. Jean h. Sales 9. Jean’s husband i. Finance Dialogue 1 A： Nice to meet you， Peter. What do you do for a living? B： I’m in computers-software development. What about you， John? A： Oh， I work for Manders- in the Personnel Department. Not a bad job. B： Is that one of your colleagues over there? A： Yes， that’s Susan. She works in the Accounts Department. Let me introduce you. Dialogue 2 A： Hello. I’m Mike. B： Nice to meet you， I’m Sarah. I haven’t seen you around before. A： No， I’ve just started work for Manders. I’m in the Sales Department. B： What do you do there? A： Oh， I’m on the market research side. And you? B： Well， I’ve been with Manders for years. I’m Mr. Field’s Personal Assistant. He’s the Sales Director. A： Ah， I haven’t met him. Is he here? B： Yes， that’s him. Let me introduce you. Dialogue 3 A： That’s interesting. Do you work here， Martin? B： Yes， I’m in Finance. What about you， Jean? A： Well， my husband works at Manders. He’s in the Production Department. B： Oh yes， I think I’ve met him.What about you? Do you work? A： Yes， I’m a fashion designer. I work from home. B： That’s interesting. 2.Presentation It is very common to present yourself in terms of your job. The job identifies the person. The dialogues that you heard follow a certain pattern： A： What do you do ? B： Well， I’m in computers. Not a bad job. A： Do you work? B： Yes， I’m a fashion designer. A： That’s interesting. A： What do you do ? B： Oh， I’m on the market research side. What about you? / And you? A： I haven’t seen you around before. B： No， I’ve just started with Manders. I’m in the Sales Department. A： What do you do there? Notes： 1. We often use the simple present when talking about jobs. e.g. A： What do you do? B： I work for Manders. 2. We use a variety of prepositions to indicate work relationships. e.g. I work for Manders I work at Manders I work with Manders I’m in computers I’m on the market research side I’m in the Sales Department 3. Controlled practice Choose the most appropriate response. 1. I’m in computers. What about you? a. Oh， I live in London. b. Well. I work in Sales. c. Oh， I’ve been here for years. 2. I’m Mr. Jane’s secretary. He’s the Production Manager. a. Ah， that’s interesting. b. Is that one of your colleagues over there? c. Oh， I haven’t met him. 3. I live in Paris. What about you? a. I’m a fashion designer. b. I live right here. c. Well， I work from home. 4. My husband’s in the Production Department. a. I’m in the Sales Department. b. Not a bad job. c. Oh yes， I think I’ve met him. 5. Hello. I’m Sarah. I haven’t seen you around before. a. What do you do for a living? b. Is that one of your colleagues? c. No， I’m new here.课⽂讲解 What do you do for a living? 你做什么⼯作(谋⽣)? living ⽣活，⽣计，⽣存 e.g. earn one’s living 谋⽣ make a good living 过安乐的⽣活 Not a bad job. ⼯作不错。
BEC作文最新真题 2010 2011
a recommendation of what should be done next.
Question 3
You work for adepartment store. One of your suppliers has recently made several mistakes with your orders and you have been asked to write to the supplier.
Using the information from the bar chart, write a shortreportdescribing and comparing the number of passengers carried in the three-year period.
Write 120–140 words.
Look at the information below, on which you have already made some handwritten notes.
Then, usingallyour handwritten notes, writeaproposalfor your line manager.
Write yourreportfor the Managing Director, including the following information:
a description of the new product the customer requires
details of what effect manufacturing the new product would have on your company
剑桥商务英语中级习题集(2010年春季)参考答案
目录BEC中级参考答案 (2)TEST 1 (11)TEST 2 (12)TEST 3 (14)TEST 4 (15)TEST 5 (2)TEST 6 (3)TEST 7 (4)TEST 8 (5)TEST 9 (7)TEST 10 (8)TEST 11 (9)TEST 12 (10)商务英语中级习题集2010版TEST 1WRITINGAll content points are covered, using natural sounding language and a consistently appropriate tone.Band 4There is a satisfactory range of structures, with some errors, but these do not impede understanding. The content points are adequately covered, and the register is appropriate. The information is generally well organized, using headings and other discourse markers.LISTENINGPART ONE1 JAYE2 CUSTOMER SERVICES3 OFFICE ASSISTANNT4 457.605 EUROPE HOLIDAYS6 BUSINESS CARDS7 MARKETING EXECUTIVES 8(THE) (COMPANY) LOGO9 INFORMATION PACK 10 PARK HOTEL11 FRONT HOTEL 12 NEW DESIGNSTEST 2WRITINGBand 4All points are adequately covered and developed. There is an adequate range of language, though with some repetition.Band 4All the content points are covered and are well organized. The range of language is good, and though some errors occur, these do not obscure the message. The register is appropriate.LISTENINGPART ONE1 TAKING MINUTES2 13(TH) OCTOBER3 CERTIFICATE4 CUSTOMER SERVICE5 WORLDNET/WORLD NET6 OUTSIDE LINES7 TRANSFER CALLS 8 (THE) EQUIPMENT9 TRADE FAIR 10 AFTER LUNCH11 REVISED BUDGETS 12 HEAD OFFICETEST 3WRITINGBand 5All the content points are successfully addressed, with a controlled, natural use of language, and evidence of a wide range of vocabulary and structure.All the content points are adequately covered and satisfactorily organized. As well as achieving an appropriate register, the candidate demonstrates a good range of vocabulary, e.g. ‘key findings’. There are, however, a number of spelling error.LISTENINGPART ONE1 CUSTOMER DATABASE2 COMMUNICTIONS DIRECTOR3 PRODUCT DEMONSTRATION4 MEDIUM5 RACING WEAR/RACING CLOTHES6 SPECIFICATIONS7 PRICE LISTS8 SPARE PARTS 9 RETAIL PARK 10 LOADING AREA 11 RECEIPT12 (OLD) PHOTOCOPIERTEST 4All the content points are covered, with controlled, natural use of language.Band 4The content points are more than adequately addressed. A range of discourse markers and linking devices is used. Both the register and format are appropriate to the task, and the language is generally accurate.PART ONE1 DATABASE2 SUPPLIER3 HOW ARTH4 IT CO-ORDINATOR5 (QUALITY) DESIGN6 EUROPE7 ADVERTISING CAMPAIGN 8 DISCOUNTS\9 COMMERCIAL HALL 10 380 (SHAREHOLDERS)11 MICROPHONES 12 AMENDED FIGURESTEST 5WRITINGPART ONE Sample ABand 5All the content points are clearly addressed, and the language is well controlled and concise, making use of a range of suitable expressions.PART TWO Sample CBand 4All the content points have been addressed with reasonable attempts at development. The report is generally well organised and it is cohesive and concise. Overall, the language used is accurate and includes a good range of grammar and vocabulary.LISTENIINGPART ONE1 PLANT MANAGERS2 PACKING AREA3 SHOP FLOOR4 DELIVERY5 ELECTRICAL ENGINEER6 DESIGN (SECTION)7 LANGUAGE ABILITY8 (A) DIPLOMA 9 IT CONSULTANT 10 PRODUCTS11 ONLINE SELLING / ON(-)LINE SELLING 12 COST(-)EFFECTIVETEST 6WRITINGPART ONE Sample ABand 3All the content points have been addressed relatively clearly, and an attempt has been made to expand upon the prompts and avoid lifting language from the question paper. Some language errors occur, but these are relatively minor and do not obscure the message.PART TWO Sample CAll the content points are clearly covered and the report is easy to read, making use of a good range of expression, including linking devices and phrases. The use of language is ambitious for the level, and although there are some errors, these tend to be relatively minor and do not detract from the clear communication of the message.LISTENIINGPART ONE1 SERVICE(S)2 PACKING3 DAMAGED4 (AN) ENGINEER5 SECTOR BRIEFING6 INVESTMENT NEWS7 ECONOMIC DEVELOPMENT 8 CORPORATE REGISTER9 MANAGEMENT SCHOOL 10 INDUSTRIAL RELATIONS11 7.45 / 19.45 12 BOOK SIGNINGTEST 7WRITINGPART ONE Sample ABand 4All the content points are clearly addressed, and the email is concise and clear, showing evidence of a good range of vocabulary. There are some errors, but these do not impede communication or detract from the overall positive effect on the reader.Band 5All the content points have been addressed and the target reader would be fully informed. The report is effectively organised, making use of headings and discourse markers. The range of vocabulary and grammar is good, and where errors occur they are minor. The register and format are consistently appropriate.LISTENIINGPART ONE1 (A) (NEW) TRAINEE2 (OUR) (PROFIT) MARGIN(S)3 PRODUCT LAUNCH4 (FINAL) AGENDA5 STATISTICS6 (THE) ANNUAL REPORT7 NEW CONTRACTS8 OVERSEAS9 OVERTIME 10 DOUBLE (RATE)11 (THEIR) LINE MANAGER(S) 12 SHIFT(S)TEST 8WRITINGBand 5All the content points are covered and there is evidence of a wide range of vocabulary and good language control. The email is clear and concise and the register is appropriate.Band 4The letter addresses all the content points and these are expanded upon appropriately. The register and format are consistently appropriate and the content is well organised. Good language control is demonstrated, and a wide range of vocabulary and grammar structures is used.LISTENIINGPART ONE1 PLASTIC COMPONENENTS2 COMPETITORS3 (THE) FOCUS4 (SKILLED) OPERATORS5 TRAINING STAFF6 TRIAL PERIOD7 HOLIDAY PAY 8 DISTRIBUTOR 9 PRODUCTIVITY BONUS(ES)10 (THE) TRADE FAIR 11 TAKEOVER 12 REDUNDANCIESTEST 9WRITINGPART ONE Sample AThe answer contains all the necessary information, yet is concise, and the language used is generally accurate. Overall, the impression on the reader is positive.PART TWO Sample CThe candidate’s answer is effectively organised, covers all the important information clearly and contains a wide range of vocabulary and structures. There are few errors, and language is well controlled and natural sounding. The overall effect on the reader is very positive.LISTENIINGPART ONE1 PACKAGING2 PENALTY CLAUSE3 INSTALLATION4 INSURANCE5 (NEW) OUTLETS6 BRAND EXECUTIVE7 PURCHASING8 LOYALTY CARD/SCHEME 9 UPGRADE10 OVERHEADS 11 PROPERTY 12 PEAK MONTHSTEST 10WRITINGAll points are addressed, and the register and format are on the whole appropriate. The range and accuracy of language are generally good, and the reader would be clearly and fully informed.PART TWO Sample CAll content points are clearly covered, and the report is well organised with good cohesion. Both the register and format are consistently appropriate. Generally, the language used is accurate, and a good range of structures and vocabulary is demonstrated.LISTENINGPART ONE1 (THE) LAST QUARTER2 (THE) LONG(-)TERM3 CURRENT4 LOSSES5 SECOND STAGE6 (A) PENALTY (CLAUSE)7 UNSKILLED8 (ANOTHER)/(A)/(THE) CONTRACT 9 (SOFTWARE) ENGINEER10 (THE) TIMING 11 (THE) HARDW ARE 12 OBJECTIVE(S)TEST 11WRITINGThe candidate has fully addressed all the content points. The language is natural and well controlled in its usage. The overall effect on the reader is very positive.PART TWO Sample CBand 4The candidate has addressed all the content points, using a good range of appropriate vocabulary and structures. The report is well organised and generally accurate. The overall effect on the reader is positive.LISTENINGPART ONE1 JOBSPLAN2 CURRENT REPORTS3 (THE) APPENDIX4 (THE) HEAD OFFICE5 (THE) DISCOUNT SHOP6 DELIVERIES7 SURVEY8 TAX BENEFITS9 SHAREHOLDERS(‘) 10 VIP LOUNGE11 SOUND SYSTEM 12 EVENTSTEST 12WRITINGPART ONE Sample AAll points are covered, and language is controlled and concise, and demonstrates a wide lexical range. The register is consistently appropriate, as is the format.PART TWO Sample CBand 4All content points are covered, and the report is well within the recommended word limit. Language is generally accurate, and good range is demonstrated. Both register and format are appropriate and the report is well organised.LISTENINGPART ONE1 INTERNA TIONAL COMMUNICATION2 BOARDROOM3 FEEDBACK FORM(S)4 GLOBAL PARTNERSHIPS5 HEADED6 TRAINING SESSION7 CHANGE SUPPLIER8 INSTALMENTS 9 INNOV A TIONS 10 HUMAN RESOURCES/HR11 TEAMWORK 12 MOTIV ATION。
BEC中级真题集听力原文(2010版)
剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (6)TEST 3 (12)TEST 4 (18)TEST 5 (23)TEST 6 (29)TEST 7 (34)TEST 8 (40)TEST 9 (45)TEST 10 (50)TEST 11 (55)TEST 12 (61)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are… lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look... five hundred and thirty-eight pounds seventy a month... Oh,sorry, hewas a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to StevenKirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundredfor each of the marketing executives and seven hundred and fifty for me but you'veput everyone down for seven hundred and fifty.Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now.Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevantinformation.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people... The office restaurant is closed next week... can you ring the ParkHotel? The Grand Hotel was a bit disappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see,we'd better issue another one straight away to pay Mrs Burton, because it'll be anotherthree weeks if we wait for the next cycle of payments. Her expenses on that sales tripwere pretty high, and it wouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. Sowhat I'll do is go down each column and calculate the new amounts, and then it can beprinted in time to be inserted into the new brochures. Can you check the figures forme, though, before it goes to the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. Forone thing, it says that we have to supply our security code, and for another it specifiesmonthly payment in advance, and I told you both of those were out of the question.I'm afraid I really can't sign this. Could you send me a revised one?[Pause]SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings onloans and leasing equipment, which are included in the final totals. And even moresignificantly, unpaid orders are actually excluded from the final calculation. Theserepresent a sum of approximately thirty thousand pounds. With that in mind, we cansay that the company's overall position is still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, whichshould have been dealt with six months ago. I've had to ask them to send a duplicate!We really must be careful. Arden give us very favourable prices, but we haven't got acontract with them - Can you deal with it straight away so we stay in their goodbooks?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is.[Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I gotsaid you weren't sure if you needed someone to come and sort it out, or if we couldadvise you over the phone. Well perhaps you'd like to get back to me as soon as it'sconvenient and tell me exactly what the problem is, and I'll see what I can do. [Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faultsin components we've had from Redlon. So I talked to the Production Manager and heagreed that I should look at some alternatives. Future World's range is fine for us, andone of their customers who I spoke to recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefit from the undeniably hard work we're putting in, and thismeans saying no to jobs which aren't profitable. It would be much more beneficial toput all our efforts into winning higher-margin contracts. So the way I feel you canhelp most is by identifying the types of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give mea ring so that we can talk about it a bit more? I've done a few calculations and I'mbeginning to wonder whether it's really a practical proposition. I still think theproject's got potential, but there are significant additional costs which we hadn't takeninto account. So could you get back to me as soon as you can, please?[Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, becausefollowing your complaint about the last delivery, we did in fact take action to changethe specifications in the way you suggested. So it isn't quite fair to say that we ignoredyour advice. I know it's important to achieve the consistency that you require, butperhaps your recommendation wasn't exactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather thansimply recognising excellence in the design of specific products, or analysing theirfinancial impact on profits, the awards set out to take an objective look at exactly howcompanies manage the development process itself. Over three hundred and fiftyorganisations entered the competition and were initially reduced to about forty. Then,after further careful checking, a short list of just fourteen of them was arrived at.These finalists, all manufacturers, were then visited by the competition judges, a panelof four chief executives from leading companies. The panel toured the finalists'facilities, received presentations on the companies and their projects, and interviewedthe key development team members. The products varied enormously in their scale,function and degree of technology - from bread for a supermarket chain to a printerinside an automatic cash dispenser. Initially the organisers were concerned that thisrange could create difficulties in the assessment process. But this fear proved baseless,as most elements in the innovation process are shared b; all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firmswith one thousand employees or more and small firms with two hundred and fiftyemployees or fewer. With both groups the judges decided to concentrate on two of theclearest indicators of a successful innovation process, which are: how well the newproduct is combined with the company's existing business, and secondly, how well theinnovation methods are recorded and understood. Small firms naturally tend to dowell in the first category since they have fewer layers of management and thus muchshorter communication lines. But they seem to put less emphasis on creating formaldevelopment methods which would be repeatable in future innovations. Large firms,on the other hand, have difficulty integrating the new development within theirexisting business for reasons of scale. But they tend to succeed in achievingwell-documented and repeatable development methods. This is because largercompanies, with their clear emphasis on training, fixed management structure andadministrative systems, require more formal, daily recordkeeping from their staff. Sowhat were the key questions the judges had in mind when assessing the finalists? Oneof the most important areas concerned how thoroughly a company checks what ishappening in other fields in order to incorporat new ideas into the developmentprocess. Many of the finalists impressed in the area. Natura, for example, haddemonstrated genuine energy in searching for new ways of producing their range ofspeciality breads. They had looked at styles of home cooking in different countries, a:well as the possibility of exploiting new production technologies in order to achieveequally good results but on a high-volume production line. What then occupied muchof the judges' thoughts was the quality of the links which the development teamestablished with senior management, suppliers, the market and manufacturing. Thebest examples of the first category were found in small firms, where the individualentrepreneur at the top was clearly driving the innovation forward. Links withsuppliers were also seen as an important factor, but not all supplier experiences werepositive. Occasionally serious problems had to be solved where suppliers wereworking hard to meet specifications, but the companies that the suppliers were usingto adapt their machinery were not so efficient. This, led to disappointing faults orfluctuations in quality. But in conclusion the awards demonstrate that innovation isn'tjust for high-tech internet companies. You can also be successful in mature marketswith determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged usfor the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them.We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn'tthere.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch.That would be easier. It was originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets - but I can't see this on theagenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman: Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing... but there was also quite alot I'd never really considered... like ways to interpret what the advertisement is reallyasking for, reading between the lines... and a section which lists some of the harderquestions they tend to ask you, with effective answers you can give.[Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. Forexample, they stress that you need to get publicity up and running a good six monthsbefore you want to stage the event. And get your main speakers booked earlier thanthat. They say you must make sure you've got a good assistant to support you, checkthe details.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know whatskills or qualities are needed. I want someone who's more than just a secretary typingout letters every day... I'm looking for a right hand, someone to do everything... andthis book spells out what that means... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfectschedule for getting through your workload... Once you've got yourself organised,made lists of tasks and priorities, you can make best use of each and every day...otherwise you're just constantly confusing your PA with endless requests, all terriblyurgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised... but it did give me an idea of how the agencies do the job. Of course, they're the people with the creative ideas, theexpertise, so I'm happy to trust the image development work to them... but I read thebook so I could talk to them on equal terms about what we're trying to do, and how itfits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in thebusiness and we were impressed as they promised they would deliver the goods wewanted within two days and they did. We had to pay more than we would have likedbut the results were worth it. Since then, I've told a lot of other people about them. [Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet. I was justbrowsing through the list of suppliers one day and I noticed their name. I looked themup and found that they had this fantastic discount available that particular month. Weordered various things and the quality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal.This particular company was running a big publicity campaign. I'd seen the ads on TVand they really put me off. I just couldn't see the appeal. But then someone I met at atraining day told me we should use them. His company had used their service foryears with no complaints so we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However,we had a visit from a sales representative from one company and we asked him tomake up some complimentary printed letterheads for us. They were exactly what wewanted so that was the deciding factor. I think that personal touch gives a companyfar better results than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and wecould even pick things up ourselves if necessary. But unfortunately they just becametoo expensive. Now that express delivery services are widely available, distance is nolonger a consideration and we've been able to choose someone who can give us thebest package for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banksare trading down, while mining companies have surprised analysts with a small rise.Overall, it's been a week of considerable movement, with the highest level reached atthe close two days ago and a sharp fall yesterday. A strong recovery saw most ofthose losses being made up today, but the closing figure still fell short of Wednesday's.Now here's Charles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow. Having finally found a buyer for their loss-making sports footwear subsidiary, Hi-form, they've rejected a take-over bidfrom a leading French retail chain which has been looking to buy into the Britishmarket for some time. This activity has moved Brownlow's shares up by twenty percent to ninety-six pence. There's a lot of interest in the Lek energy group, whichrecently bought Westwales Electricity. To the relief of Westwales managers, Lekhaven't brought in their own people to run the company. Despite predicted job cuts ofsomething like a third of the engineering staff, no announcement has been made, andindeed, Lek's comprehensive training scheme has been opened to all grades of staff inWestwales. Back to you, Jane.Woman: We've had a number of emails from investors asking what to do with their shares in gas and electricity companies after their consistently poor performance recently.Many of you might be thinking of getting rid of yours as quickly as possible. Butfinancial experts are fairly optimistic about the outlook for the power sector, andinvestors may do better to see what happens over the next few months. With so manyother investors deciding to cut their losses and sell now, interest in this sector mayincrease, and that, of course, would push share prices up. Pharmaceutical companieshave done well today. Recently we've seen several periods of rapid expansion in thissector, only for it to be overtaken a short time later by the strong financial institutions.But I actually think the recent performances of pharmaceuticals companies has hiddena steep drop in the share prices of many other companies. All other sectors have lostconsiderable amounts, but this simply has not been reflected in the overall value ofthe market, because pharmaceuticals companies are keeping the value high. Lookingnext at the sectors whose troubles have been in the news recently: supermarkets,having suffered a downturn in business for over a year, at last have some reason foroptimism. The leisure industry, which has suffered even more than supermarkets, isalso showing signs of a turnaround. The same cannot be said of the building sector,though, which expects little relief for at least another six months. Charles...Man: One company in the news is Freewaves, which owns a chain in internet cafes. Like other new companies, Freewaves has tended to pay low dividends to investors,preferring to re-invest profits in research and development. Although Freewaves wasable to turn in a healthy profit in the first quarter, taking everyone by surprise, thecompany has now declared operating losses close to a million pounds. This, of course,will make shareholders think about whether to keep their shares. And news fromSimpson's, the big retail group. For years Simpson's have been acquiring other chains,。
2010年BEC剑桥商务英语真题
READINGQUESTIONS 1-45PART ONEQuestions 1-5●Look at question 1-5.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer Sheet. 1A Speakers are given at least 50 minutes for each presentation.B A period of up to 50 minutes is allowed for questions.C No presentation should take longer than 50 minutes.Why did Tony phone?A to ask Gill to calculate some production figures againB to report that there is no longer a mistake in the figuresC to inform Gill that the prices of some components have risenA Applicants for this post will receive training from the company.B Applicants for this post should live within reach of Manchester.C Applicants for this post must have a qualification in computing.A Minto Deliveries takes under a day to deliver anywhere in the country.B Minto Deliveries provides free insurance for its delivery service.C Minto Deliveries guarantees to charge lower prices than other companies.5A All staff need a permit to work late.B Security can tell staff whether they need permits to work late.C Staff working late should get permits from their line managers.PART TWOQuestions 6-10●Look at the list below. It shows the contents of a magazine for small businesses.●For questions 6-10, decide which part of the magazine (A-H) each person on the oppositepage should read.●For each question, mark one letter (A-H) on your Answer Sheet.6 Sophie van Sommeren owns a small recruitment agency and needs to know how to cut her running costs.7 Jimmy Loh runs a small export firm and needs to understand how proposed changes in tax rates will affect his business.8 Joachim Koch designs games software, and wants advice on expanding his business by selling products abroad.9 Market researcher Angela Ponti wants to find out what people think of the contents of the magazine.10 Tax consultant Yvonne Kiwitz wants to learn how to motivate her team more effectively.PART THREEQuestions 11-15●Look at the graphs below. They show domestic sales and exports of cooking oil for twocompanies, Farenzo and Veria, over a ten-year period.●Which year does each sentence (11-15) on the opposite page describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.11In this year Farenzo’s domestic oil sales rose, but its exports, like those of Veria, were reduced.12Although the volume of oil sold by Farenzo to the home market equalled that of Veria, Veria exported a larger quantity.13In this year both domestic and foreign sales in creased for the two companies, although their exports fell in the twelve months following.14Veria sold more oil abroad than at home in this year, while Farenzo’s domestic sales recovered after a dip, equalling a previous peak.15In this year the volume of Farenzo’s exports rose as domestic sales fell, while there was an opposite trend at Veria.PART FOURQuestions 16-22●Read the article below about managing change at a bank.●Are sentences 16-22 on the opposite page ‘Right’or ‘Wrong’? If there is not enoughinformation to answer ‘Right’ or ‘Wrong’, choose ‘Doesn’t say’.●For each sentence 16-22, mark one letter (A, B or C) on your Answer Sheet.How a bank manage changeAs a major bank, we often make big internal changes, such as reorganising our branch network. My responsibility, as Vice-Chairman, is to manage those changes –even if I don’t altogether agree with them. This sometimes happens, as decisions of this nature are made by the whole senior management team. These decisions of this nature are made by the whole senior management team. These decisions always involve assessing financial risks, and also anypotential damage to the company’s reputation. We take this very seriously, as we have a high public profile.A project team is then set up to plan the change in detail. This team is always headed by one of our project managers, who, in consultation with me, selects members of the team. Many of our staff have valuable experience of project work. With several projects running at the same time, my role is to co-ordinate them and keep an eye on progress. I must ensure each project keeps on schedule, and I may have to make difficult decisions in order to prevent waste and poor performance.When an individual project is nearly complete, my involvement is over and it is passed to the appropriate department head, who must then make sure that the agreed changes are introduced. We depend on that person to take full responsibility for its success.16Change that are needed in the company are decided by the writer alone.A RightB WrongC Doesn’t say17Public opinion of the bank may be affected by the way it manages change.A RightB WrongC Doesn’t say18The writer’s responsibilities sometimes include leading project teams.A RightB WrongC Doesn’t say19Members of project teams are chosen on the basis of their experience.A RightB WrongC Doesn’t say20The writer is responsible for knowing what each team is doing.A RightB WrongC Doesn’t say21It is sometimes necessary to end a project if a team does not make enough progress.A RightB WrongC Doesn’t say22Project managers have the responsibility for introducing the changes in the final stage.A RightB WrongC Doesn’t sayPRAT FIVEQuestions 23-28●Read the article below about a bicycle manufacturing company●For each question 23-28 on the opposite page, choose the correct answer.●Mark one letter (A, B or C) on your Answer Sheet.The SupabykeJohn Stone likes to watch people’s faces as they pass by his office and see his bicycle outside. It is not that it’s a racing machine: in fact, it’s not easy to lift and it’s far from small. Nor is itanywhere near the upper endof bike prices – it sells foronly about￡600. But itattracts attention because it iselectric and that makes itfaster than an ordinary bike.His company, JS Supabykes,started in 1999. ' I saw anelectric bike advertised, gotone and rode it around thecity,' says Stone. 'People wanted to know how much it cost and where they could get one.' He realised this was a business opportunity and told everyone, without doing any research, that 'the bikes were ￡500 and would be available soon.’The Supabyke was instantly popular. A recent survey of electric bicycle owners showed that the average Supabyke covered 2,300 km per annum, replaced 3 car journeys per week, and in the morning rush hour traffic it provided a journey time faster than a bus. Another independent survey showed that everyday expenses were lower than those of rival products. Best of all, with a JS Supabyke, you don’t need a driving licence and there are no parking problems!The company now wants toexpand overseas. Stone hasthe capacity to meet thedemand and he believes hewould only need one or twomore staff. At present he hasten staff looking after sales,marketing and logistics.Production facilities in Asiawould be able to increaseoutput quickly. ‘We don’tneed a lot of R and D and ouroverheads are extremelymanageable.’ He says, ‘as JSSupabykes shares an officewith a recruitment agencyrun by my wife.’Stone has managed to payback funding he receivedfrom a venture capitalcompany and is now incharge. The board consists ofhim and three other people,but he says this will have tochange in the future. ‘Wewill have to look outside forinvestment and I am going tohave to look at our board. Weneed people who have adeeper understanding of thebusiness, especially of exportmarkets.’He is now thinking ofupgrading the company’swebsite so that customerscan easily access informationabout the Supabyke.Currently the website isreceiving over 10,000 hits amonth and they are expectingto have twice as many whenthe upgrade is complete.Things are looking good forthe company.23What is said in the first paragraph about John Stone’s bike?A It is reasonably priced.B It is quite light.C It is compact.24John Stone set up JS Supabykes becauseA a market research firm advised him toB he realised the bikes would be easy to make.C he could see there was a demand.25The Supabyke is popular becauseA it is easier to park than other electric bikes.B it is cheaper to run than other electric bikes.C its top speed is higher than the normal speed of a bus.26What does John Stone say in the fourth paragraph about the company?A it can only afford to employ a small staff.B its offices are too small.C its overheads are not too high.27Why will John Stone make changes to JS Supabykes’ board?A He needs to take on someone experienced in selling abroad.B He is unhappy with the present board’s performance.C He has to include someone from the venture capital company.28What does John Stone intend to do with the company’s website?A redesign it so customers can purchase a Supabyke onlineB make it more user-friendlyC double its links to other sitesPART SIXQuestions 29-40●Read the report below about a marketing exhibition.●Choose the correct word to fill each gap, from A, B or C on the opposite page.●For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.Beautech Marketing ExhibitionFrance is, after Germany, the largest European cosmetics market. This is a fact which (29)…………it an ideal location for Beautech, the major international exhibition of new materials for the cosmetic industry, (30) ………… at the Paris Conference Centre last April. Beautech has enjoyed enormous success (31) ………… it was established ten years ago.The (32) ………… visitors at the stand of SCC, one of the leading representatives of the industry, all wanted to learn about the company’s latest products, (33) ………… particular attention to the new Elfal CB 390. This product is a cleaning agent in shampoo; it can (34) ………… be applied directly to improve the condition of the hair. Several firms expressed interest (35) ………… the technical developments behind the product.In response to previous requests, (36) ………… was a conference accompanying the exhibition.(37) …………examined recent developments in chemical technology and their effects(38) ………… modern cosmetics.The next Beautech Exhibition is due to take (39) ………… at the Madrid Conference Centre next year. Anyone wishing to exhibit (40) …………contact the Beautech Committee as soon as possible.29 A did B m ade C put30 A holding B h old C held31 A when B s ince C while32 A many B m uch C plenty33 A having B p aying C setting34 A even B w ell C too35 A to B of C in36 A that B there C it37 A This B These C Those38 A on B with C by39 A part B place C time40 A need B might C shouldPART SEVENQuestions 41-45●Read the notice and the email below.●Complete the form on the opposite page.●Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your AnswerApplication for Team Development CourseFull name of application: (41) ................................................ Applicant’s department: (42) ................................................Course date: (43) ................................................Full titles of preferred workshopsam: (44) ................................................pm: (45) ................................................WRITINGQUESTIONS 46-47PART EIGHTQuestion 46●You work in a large international company. You are expecting an important delivery to arrivetomorrow, but will not be in the office to receive it.●Write an email to your assistant, Markus:●Saying what the delivery is●explaining why you will not be in the office●Telling Markus what to do with the delivery.●Write 30-40 words.PART NINEQuestion 47●thanking her for the invitation●saying which month would be convenient for you●describing your role in the company you work for●explaining why your company has been successful.●Write 60-80 words.PART ONEQuestions 1-8●For questions 1-8, you will hear eight short recordings.●For each question, mark one letter (A, B or C) for the correct answer.●You will hear the eight recordings twice.1Which method of advertising was most effective in reaching customers?2 Who does the woman think will get the job?A TomB MariaC Louise3 Which chart is correct?4What should the woman do with the file?A print itB save itC forward it5 Which graph shows Finley’s performance last year?6 What is the main advantage of this photocopier?A It’s smaller.B It’s cheaper.C It’s faster.7 Which picture shows the new packaging?8Which country has the best potential for growth for the company?A BrazilB USAC RussiaPART TWOQuestions 9-15●Look at the form below.●Some information is missing.●You will hear a man arranging office rental.●For each question 9-15, fill in the missing information in the numbered space using a word,numbers or letters.●You will hear the conversation twice.Office RentalCompany name: IT OptionsCaller’s name: (9) Mr. ............................................Type of office required: (10) Ref. No. ...................................Number of rooms currentlyrequired: (11) ..................................................Total area required: (12) minimum ...........square metresRental charge:(per month with discount) (13) $ ...............................................E-mail address: (14) .......................@ Phone No: (15) 01534........................................PART THREEQuestions 16-22●Look at the notes below about a new product.●Some information is missing.●You will hear part of a presentation given by a company’s marketing manager.●For each question 16-22, fill in the missing information in the numbered space using one ortwo words.●You will hear the presentation twice.LIVEN FRUIT JUICEJuice will be promoted as having benefits for (16) ............................................................... Tar get market ● men and women● 20-30 years old● (17) ...........................................................earning groupPacking ● was designed by (18) ..........................................................● the 4 bottles will be different in (19) .............................................................● the label will be written in easy (20) .............................................................. Launch ● Octo ber● (21) a .............................................................campaign in the first year Distribution ● by (22) ...................................................................PART FOURQuestions 23-30●You will hear a radio interview with a financial expert called James Bridie, who is givingadvice to small companies.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the interview twice.23 What is James Bridie's job?A businessmanB journalistC banker24 James is giving advice to companies thatA require money urgently for a short period.B banks have refused to lend money toC need a lot of money for long-term growth.25 James says experienced businesses may have cash flow problems becauseA they are not used to things going wrong.B their predictions are not always accurate.C things happen which they cannot control.26 Which way of raising money does James recommend businesses try first？A borrowing money from the bankB offering incentives for early paymentC asking friends and relations for a loan27 What does James suggest selling?A unused equipmentB company carsC buildings owned by the company28 Why should companies wait before replacing what is sold?A They can research what the best buy would be.B They may realise they don't need a replacement.C They may find that renting is a cheaper option.29 What does James suggest companies can get a loan against?A their raw materialsB their buildingsC their unsold products30 Who does James recommend companies approach for a special loan?A a specialist finance providerB an insurance companyC a bank。
2010年商务英语
2010年商务英语（BEC）中级阅读全真试题1Questions 1－7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1－7 refer to？For each sentence，mark one letter on your Answer Sheet.You will need to use some of these letters more than once.1 You will be responsible for the operation of a computer system.2 You must be able to forecast what people will want to wear.3 You will be able to work with people from many different countries and backgrounds.4 You will have a qualification which covers two subject areas.5 It is necessary to have worked in this sector before.6 You will need to keep in contact with the headquarters of the organization.7 The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution，possibly based on previous experience，plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language，be willing to travel extensively，and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London，you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in womens fashion and will hold a degree in design with a business studies component.CLEGAL SERVICES ADMINISTRATORAs head of the legal office，your work will include managing the office IT network，typing reports，diary maintenance and supervision of another staff member. You will need good organizational skills in order to keep ahead of a varied workload. You will be dealing with senior executives and government officials，so a mature and efficient manner is essential DREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning，contract negotiations，local marketing and effective administration. You will communicate frequently with our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.PART TWOQuestions 8-12·Read the extract below from an article about the coffee industry.·Choose the best sentence from the list on the opposite page to fill each of the gaps.·For each gap 8-12, mark one letter (A-I)on your Answer Sheet.·Do not use any letter more than once.Coffee is worth approximately $50-60bn per annum in terms of world sales. It is a truly international commodity, and today more than 50 countries in the world grow coffee beans. (example) ______I_____. ICO organization helps coffee producers and promotes coffee conumption worldwide.ICO estimates that world production next year will reach 97.5 million bags.11.3 million bags higher than the current year. (8) ____________. As the largest producing country, Brazil is particularly important in the coffee world. In 1994 Brazil was responsible for 25% of world production, Colombia was next with 13.4%, Indonesia had 7.5%, Mexico 4.7%, Guatemala 3.8% and Ethiopia and Vietnam were equal with 3.4%.Coffee is a tough crop, and can be grown in areas where it is difficult or impossible to grow other crops. (9) However, disease is always problem for coffee production, as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country, explains Pablo Dubois. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. (10) ____________. Some countries, like Vietnam, have special government marketing organizations for coffee.Coffee prices often vary greatly from one year to the next. In 1997, for example, there was a large rise in the world price, which was immediately felt by the consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries, which are highly dependent on foreign exchange from coffee exports. (11)____________.In the opinion of Pablo Dubois, the biggest problem for his organisation is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it.(12)____________. ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and last year’s seminar on coffee and the environment created a lot of interest.The future looks bright for the coffee industry. It is estimated that consumption over the next few years will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast.A. As a result, the membership now represents 94% of all exporters and 60% of all importers.B. In some of these countries, this can amount to as much as 50% of all export earning.C. In North America, most consumers already have above average knowledge of the range available.D. For example, frost and wind are particularly damaging to coffee crops.E. Larger coffee growers, for example, frequently export directly.F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US.I. This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London.PART THREEQuestions 13-20Read the article below about stress management, and answer questions 13-20 on the opposite page.A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard’s opinion, stress is becoming an inc reasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encourag ed to look at ways of reducing ‘wasted time ’, for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying ‘no’. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stress13 Paragraph 114 Paragraph 215 Paragraph 316 Paragraph 4Questions 17—20Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.For each question 17-20, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good.19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react toA levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targetsPART FOURQuestions 21-35·Read the text below about job prospects at the Provincial Bank.·Choose the correct word A, B, C, or, D on the opposite page to fill each gap.·For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) ____________.The bank’s comprehensive training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank’s (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and itsGraduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)____________ importance to the bank’s performance. It welcomes good graduates in any subject area, (32)____________ they can demonstrate the ability to influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.Example:A budgetaryB fiscalC financialD economic0 A B C DExample21 A opened B entered C turned D become22 A hold B do C keep D own23 A career B catalogue C record D experience24 A area B trade C record D market25 A making B reaching C developing D heightening26 A present B treat C deal D handle27 A observing B attending C involving D staying28 A services B goods C creations D abilities29 A colleague B members C people D persons30 A qualified B combined C fastened D linked31 A main B vital C necessary D superior32 A therefore B thus C provided D only33 A succeed B realize C gain D overcome34 A choice B chance C likelihood D probability35 A forecast B believe C suppose D expectPART FIVESection AQuestions 36-40Read the text below about a special kind of competition.In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.Examples:0 The international Youth Skills Olympics is a vocational skills competition in0 C O R R E C T00 which the young people demonstrate their achievements in a range of areas.00 T H E36 The competition, which there is held every two years, is organized by the international37 Training Organisation. All U.K. competitors qualify for the team by getting through38 a tough national competition.Their backgrounds are vary from arts to sciences,39 and students to the self-employed. Since they do not know which skill area they40 will be tested in, they must to train for everything before the start of the competition.Section BQuestions 41-45Read the text below about market research.In each line 41-45 there is one wrong word.For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet.Examples:0 Your business will only success if customers like your product0 S U C C E E D00 or service and are prepared to give you money in exchange about it00 F O RMarket Research41 Before you start a business, it is importance to undertake market research42 and to assess the results with great care: you need to finding out about your43 potential customers and the state of the market, included your competitors.44 The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your results are reliable.。
2010年12月国际商务英语等级(中级)考试
全国外经贸从业人员考试国际商务英语等级考试（中级）试卷2010年12月Ⅰ．Listening: 20%（听力，20分）Section ADirections:Listen carefully and fill in the blanks with the words or phrases you’ve heard.The terms of payment are an important part of the business . From the seller‟s point of view, the best terms would be full payment at the time of sale, while the buyers would have the goods before making payment. Importers and exporters are each other by thousands of miles. This adds to the difficulties of coming to an on how payment should be made. Section BDirections: Listen to the tape and translate the sentences into Chinese.1. .2. .3. .4. .5. .国际商务英语等级考试（中级）试卷第1页（共14页）Section CDirections:In this part, you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four answers on your paper and decide which is the correct answer to the question you have heard.（）1．A. He wants a piece of each type.B. He can‟t tear either piece of the cloth.C. The pieces of cloth are made by a secret process.D. The pieces of cloth seem identical to him.（）2．A. The woman is unwilling to discuss the plan.B. The man suggests that the woman make a new plan.C.The man and the woman have already prepared their plan.D. The man and the woman don‟t know how to prepare a plan.（）3．A. Choose any one.B. Don‟t do anything.C. Make better use of his time.D. Fill out the pink form first.（）4．A. Invite the man to visit her house.B. Talk to her secretary on the phone.C. Meet her secretary first.D. Go to meet Ms. Lin immediately（）5．A. He has been told to call back.B. He is talking on the phone.C. He is not in at the moment.国际商务英语等级考试（中级）试卷第2页（共14页）D. He is going out this afternoon.Section ADirections: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.（）1．We can supply all the bicycles you required ____________ stock and are arranging shipment by M.V. Mermaid.A. forB. fromC. toD. against（）2．We would like to remind you that the __________ L/C must reach us before March 10 so that we can make shipment in good time.A. coveringB. coverC. coveredD. being covered （）3．We have received your letter of 28 March, ___________ us to modify the previous arrangements for the shipment of the captioned order.A. askedB. to askC. being askedD. asking（）4．In our letter of May 5, we made __________ clear that shipment is to be effected in June.A. youB. themC. thatD. it（）5．We always deal _______________ payment by sight L/C.A. withB. inC. atD. on（）6．This offer is _____________ to your reply reaching us before the 20th of February.A. subjectingB. subjectC. subjected D to subject（）7．____________ we are appreciating the good quality of your black tea, we regret that your price appears to be on the high side.A. WhileB. WhenC. HoweverD. Therefore（）8．We hereby authorize you to ___________ on us at 60 days after sight to the extent of USD20,000.00.A. openB. establishC. drawD. build国际商务英语等级考试（中级）试卷第3页（共14页）（）9．If parties to a contract desire to settle disputes, an arbitration clause is usually made in the contract well before a dispute _____________ .A. risesB. arisesC. lookD. appear（）10．Some customers requested us to _____________ our price because they considered it too high.A. put downB. get downC. take downD. bring down Section BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the国际商务英语等级考试（中级）试卷第4页（共14页）（）1. A. request B. enquiry C. acquisition D. requirement （）2. A. blouses B. woman blouses C. woman shirts D. lady shirts （）3. A. need B. want C. require D. demand（）4. A. up B. off C. down D. away（）5.A. at B. for C. in D. with（）6. A. ordering B. offering C. placing D. advising （）7. A. agreed B. approved C. acceptable D. covered（）8. A. on B. in C. of D. at（）9. A. provided B. supplied C. furnished D. granted（）10. A. promise B. duty C. engagement D. onus Section CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.Passage OneWhat a lovely place Xerox is to work! Kim Moloney, a client services executive, can‟t say enough nice things about her employer. …It‟s a very special environment,‟she says. …People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.‟ It‟s tempting to take Moloney‟s comments with a pinch of salt, especially considering that when you‟ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there‟s truth behind her enthusiasm.Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. …Xerox has been good to me over the years,‟ she says. …It has supported me through qualifications …and last year I took part in the vice-president incumbent program.‟ Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney‟s amazement at her colleagues‟longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years‟work experience. She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to …grow and maintain customer relationships‟.国际商务英语等级考试（中级）试卷第5页（共14页）Moloney is based at the head office in Uxbridge. …It‟s great in terms of working environment,‟she says. …We‟ve just got a new provider in the canteen and …we have brainstorming rooms and breakout areas.‟Much of Moloney‟s role is visiting clients, so she doesn‟t have a permanent desk at head office. …I‟m a hot-desker, which is good because you get to sit with different people in the hot-desk areas. And you‟re given a place to store your things.‟ Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: …Each manager has a budget every year to recognize and reward staff,‟ Palmer says. …It can be in the form of a meal for two, or a bottle of wine. It can be up to £1,000. There‟s the recognition, and then there‟s putting money behind it.‟Moloney, however, likes the non-cash rewards. …Xerox takes care of all its staff but it also recognizes the people who put in the added effort,‟ she says. …It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip for my team.‟The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here‟s another employee, it would seem, who is in it for the long haul.（）1．The journalist of this article thinks that .A. staff at Xerox are not telling the truth abut the company.B. Xerox offers great benefits to staff.C. Xerox is the best company in the world.D. Xerox has the best working environment.（）2．The company tends to find its new manager .A. only form graduatesB. on training coursesC. from existing staffD. from job markets（）3．What does the phrase “to take on” in the sentence “T he company takes on only fifteen to twenty graduates each year and …” of the second paragraph mean? .A. To trainB. To employ国际商务英语等级考试（中级）试卷第6页（共14页）C. To interviewD. To maintain（）4．As well as recognizing its staff through promotion, Xerox .A. gives cash bonusesB. gives unpaid leave to take trips of a lifetime.C. provides a number of perks.D. provides huge end-of-year bonuses.（）5．One common feature of Xerox staff is that they tend .A. to work hardB. to get promotedC. work longer hours each dayD. not to change employerPassage TwoEven if you get work done and generally get along with co-workers, you could have habits that bug your boss (not to mention your officemates). While these quirks may not necessarily get you fired, they certainly can keep you from climbing the corporate ladder. We‟ve uncovered a number of habits that bug your boss and offer tips on how to avoid them.According to LaRhonda Edwards, a human resources manager with thirteen years of HR experience, tar diness is one of the biggest concerns for managers. “If the normal work day starts at8 o‟clock, then the expectation is that you‟re in the office ready to start your day,” she explains.Her advice to the chronically late? “Plan ahead,” she urges. “If you live 50 minutes away, you don‟t leave 50 minutes early. Tag on extra time and anticipate road blocks.” Some people even set their clocks a few minutes early to ensure that they‟re on time. Different bosses prefer different modes of communication. Lindsey Pollak, a workplace expert and author of Getting from College to Career, says if you text your boss and she prefers in-person meetings, “either your information won‟t get across or you‟ll irritate [her].” Fortunately, there‟s a simple fix: ask your boss how and when to send updates. If you‟re too shy to ask outright, then Pollak suggests observing how they communicate with you. “If you have a boss who communicates once a day by email, that‟s the boss‟ preferred frequency and method of communication,” explain s Pollak.A cluttered, messy work space can give your boss the impression that you‟re lazy ordisorganized, so try to keep your desk neat. “Never put more on your desk than you‟re going to work on for the day,” recommends Edwards. “At the end of the day, make sure you set up for the next day. I may be working on five things at once, but at the end of the day, they‟re gone, and I set up for the next day.” Most managers would rather you ask a question than make a mistake, but国际商务英语等级考试（中级）试卷第7页（共14页）many questions can be answered o n your own. “Is this something you could Google or ask a colleague?” wonders Pollak. “The internet is so vast that a lot of information you can get yourself.” If you must approach your boss with a question or issue, then Pollak recommends brainstorming bef orehand. “Rather than saying …This client is terrible. What should I do?‟ think about potential solutions,” she says.Cell phones are practically ubiquitous in the workplace these days, but it‟s still disruptive and disrespectful when they go off during a meeting. Edwards says that you should, “put your cell phone on vibrate or leave it in your own office so it‟s not a distraction.” That way you won‟t be tempted to text either!（）6．According to the article, how many pieces of advice are offered here? .A. TwoB. ThreeC. FourD. Five（）7．What is this article about? .A. How to be successful in the workplace.B. How to communicate with your boss.C. How to avoid quirks that annoy your boss.D. How to utilize your mobile phones at work.（）8．What does the phrase “to get across”in the sentence “…she prefers in-person meetings, “either your information won‟t get across or you‟ll irritate…” of the secondparagraph mean? .A. To be communicatedB. To be passedC. To be promotedD. To be anticipated（）9．According to the article, which of the following modes of communication is the best when communicating with your boss? .A. Any ways you think are appropriate.B. In-person meetings.C. Correspondence.D. The way your boss communicates with you.（）10．Which of the following statements is not mentioned?A. Employees should pay respect to their bosses anytime.B. Employees should plan beforehand so as to show up at work on time.C. Employees should not let their mobile phones go off during meetings.国际商务英语等级考试（中级）试卷第8页（共14页）D. Employees should keep their desks neat and organized.III．Business Translation: 20%（商务翻译，20分）Section ADirections: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.1．sales literature 2．bulk cargo3．weight memo 4．shipping advice5．operative instrument 6．不可抗力7．往来行8．单独海损9．索款通知书10．销售确认书Section BDirections: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.1．请报你方最低的CIF上海价，并注明最早交货期。
全国2010年7月高等教育自学考试国际商务英语试题-自考文学类国际商务英语试卷与试题
i
26. turnkey project 交钥匙工程[1分]
参考答案：
a
27. constitute[1分]
参考答案：
h28. suຫໍສະໝຸດ rogate ['sʌbrəˌgeit] vt.代替,代理[1分]
参考答案：
c
29. reserve[1分]
参考答案：
g
30. debtor[1分]
参考答案：
参考答案： 市场收入分配
2. set forth[1分]
参考答案： 陈述，阐明
3. clean credit[1分]
参考答案： 支票信用证
4. equity investment[1分]
参考答案： 权益投资
5. akin to[1分]
参考答案： 类似
6. endowment of nature[1分]
16. 技术转让[1分]
参考答案：
TT technology transfer
17. 特别提款权[1分]
参考答案：
SDRs special drawing rights
18. 制成品[1分]
参考答案：
finished products
19. 外汇短缺[1分]
参考答案：
short of exchange
参考答案：
e
22. primary commodities[1分]
参考答案：
f
23. hyperinflation[ˈhaipərinfleiʃ(ə)n] n.恶性通货膨胀[1分]
参考答案：
j
24. discrepancy [disˈkrepənsi] n.不符合[1分]
2010年BEC阅读真题分析及名师解题给你看
2010年BEC阅读真题分析！PART ONEQuestions 1-7Look at the statements below and the advertisements on the opposite page.Which advertisement does each statement 1-7 refer to?For each sentence 1-7, mark one letter (A, B, C, or D) on your Answer Sheet.You will need to use some of the letters more than once.Example:0 You need to be familiar with a variety of computer software.0 A B C D1 This job involves working for a well-known company.评析：advertisements C中含有well-established firm的信息，判定C符合题意。
2 You will meet a wide variety of customers in this job.评析：advertisements A中含有client liaison (客户联络)的信息，判定A符合题意。
3 This post involves responsibility for recruitment.评析：advertisements D中含有interviewing job applicants的信息，判定D符合题意。
4 Your work should not be discussed outside the office.评析：advertisements B中含有highly confidential(高度保密)的信息，判定B符合题意。
2010BEC高级真题试卷和答案 Test 3
Text 3Reading 1 hourPART ONEQuestions 1 – 8●Look at the statements below and at the five extracts on the opposite page from an articlegiving advice to self-employed consultants about negotiating fees for their services.●Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?●For each statement ! – 8, make one letter (A, B, C,D or E) on your Answer Sheet .2 The best result of negotiation is when both parties have a sense of satisfaction.3Accepting a lower fee might have benefits in the future.4It is important to know how much other people are charging for similar work.5You should ask for a fee in excess of what you expect to get.6Offer the other party incentives to agree to your fee.7Other people’s reactions to you are influenced by your body language.8It may become obvious that you have come to regret a deal you have made.EPART TWOQuestions9– 14●Read the text about training progammes.●Choose the best sentence from the opposite page to fill each of the gaps .●For each gap 9– 14, mark one letter (A-H) on your Answer Sheet .●Do not use any letter more than once .●There is an example at the beginning .(0)REAL TRAINING FOR ALL-ACTION MANAGERSLearning by doing is familiar to every manager sent on a training course. Invariably this involves role-play based on studies of long-ago triumphs and disasters from a relevant industry or organization. (0)_H_ The problem is, any experience of decision-making gained from role-play has one obvious shortcoming: it is not real life.To tackle this dilemma, some of the best-known companies have set up the International Management Development Consortium, which provides a range of executive development programmes for staff members. (9)____ What this means is that they involve ‘action learning’ through real-life situations, and participants work as problem-solving consultants on projects within companies engaged in day-to-day business.(10)____ Within this they also take training and refresher courses in traditional business skills such as finance, marketing, staff management and strategic planning. These disciplines are taught by a mix of academics, business people and senior managers from Consortium companies who also monitor the consultancy work.More than 100 of these consultancy projects have been undertaken so far, and many more are to come. (11)____ Generally, those who choose to attend the course come from various countries, reflecting the multi-national nature of companies within the Consortium.(12)____ As a result of this cross-cultural exchange, the people on the course learn a great deal from each other- and often keep in contact on a professional level long after the end of their course.The Consortium says language difficulties are not a problem when consultancies are undertaken for foreign companies on site. A translator is on hand to deal with difficulties which arise from technical terms or jargon.(13)____ This is because they are not charged consultancy fees, although a nominal sum is payable for administration. The funding for the scheme is provided by each Consortium member who contributes to the cost of running the training courses, and the amount involved is considerably less than fees charged by leading business schools. (14)____ ‘it is,’ says the Chairman, ‘a real learning experience with techniques that can easily be used back at work..’A They are being offered by companies whoare aware of the benefits of the range ofknowledge offered by the people on thecourse.B As well as the savings, there are also thedividends it pays in the form of improvedstaff performance.C The difference between these programmesand the average executive course,however, is that these courses are basedon the concept of ‘live’ consultancy.D In this way, participants can alsobenchmark themselves against the bestmembers from a range of Consortiumcompanies.E This means that within every traininggroup there will be a wide variety ofexperience, which is discussed andexplored by the group.F Typically, groups of up to six coursemembers undertake projects as part ofthis development programme.G Another major advantage is that thesecompanies usually get their problemssolved very cheaply.H Managers are typically cast as key figuresin these dramas, the comparisons aremade later between how they dealt withthe fictional situation and the actualevent.PART THREEQuestions 15– 20●Read the following article about business schools and the questions on the opposite page .●For each question 15 – 20 , mark one letter (A, B, C or D ) on your Answer Sheet for theanswer you choose.In terms of pure quantity of research and debate, business schools have performed amazingly in promoting management as a distinctive activity. No other discipline has produced as much in such a short period. It is unclear yet how much of it will stand the test of time, but for sheer industry, the business school deserve credit. Not a day goes by without another wave of research papers, books, articles, and journals.In these terms, schools have produced a generally accepted theoretical basis for management. When it comes to knowledge creation, however, they find themselves in difficulties. They are caught between the need for academic rigour and for real-world business relevance, which tend to pull in opposite directions. The desire to establish management as a credible discipline leads to research that panders to traditional academic criteria.The problem for business school researchers is that they seek the approval of their academic peers rather than the business community. In the United States this has led to the sort of grand ‘paper clip counting’ exercises that meet demands for academic rigour but fail to add one iota to the real sum of human knowledge.Business schools have too often allowed the constraints of the academic world to cloud their view of the real world. Business school researchers seek provable theories –rather than helpful theories. They have championed a prescriptive approach to management based on analysis and, more recently, on fashionable ideas that soon disappear into the ether. The ‘one best way’ approach encourages researchers to mould the idiosyncrasies of managerial reality into their tightly defined models of behaviour. Figures and statistics arefitted into linear equations and tidy models. Economists and other social scientists label this cure smoothing. Meanwhile, reality continually refuses to co-operate.Central to this is the tension between relevance and rigour. In a perfect world, there would be no need to choose between the two. But in the business school world, the need to satisfy academic criteria and be published in journals often tilts the balance away from relevance. In other words, it is often easier to pursue quantifiable objectives than it is to add anything useful to the debate about management. To a large extent, the entire business school system works against useful, knowledge-creating research. Academics have five years in which to prove themselves if they are to make the academic grade. It seems long enough. But it can take two or even three years to get into a suitable journal. They therefore have around three years, probably less, to come up with an area of interest and carry out meaningful and original research. This is a demanding timescale. The temptation must be to slice up old data in new ways rather than pursue genuinely groundbreaking, innovative research.It is a criticism also made by some business school insiders. “Academic journals tend to find more and more techniques for testing more and more obscure theories. They are asking trivial questions and answering them exactly. There has to be a backlash,” says Julian Birkinshaw of London Business School. In large part, the problem goes back to a time when business schools were trying to establish themselves. Up until the 1960s, American business schools were dismissed as pseudo-academic institutions, including the universities of which they often formed a part, regarded them as a little more than vocational colleges. Since then, most of the leading schools have undergone major reassessments and introduced sweeping changes. However, it is questionable whether those changes have gone far enough.15 What does the first paragraph suggest about the research generated by businessschools?A Its quality is variable.B Its lasting value is uncertain.C It has always been produced too quickly.D It has had no influence on management.16In paragraph two, the writer argues that business school researchA takes a negative view of the business community.B has failed to give credibility to management as a discipline.C is directed at the wrong audience.D does not stand up to academic scrutiny.17 In the third paragraph, the writer criticizes the theories of management producedby business schools for beingA incomprehensible.B contradictory.C vague.D inflexible.18In the fourth paragraph, the writer says that the business school system causes academics toA be satisfied with reinterpreting previous research.B avoid complicated business issues.C concentrate on very narrow fields of study.D focus on topics no longer relevant to business needs.What do we learn about business schools in the last paragraph?A They are reluctant to admit to failings.B They resent criticism of their academic journal.C They used to be looked down on by other institutions.D They are comfortable with the current situation.19What is the writer’s purpose in this text?A to express regret at the growth of business schoolsB to point out a weakness in the approach of business schoolsC to criticize business school for producing bad academicsD to forecast the eventual collapse of business schoolsPART FOURQuestions 21 -30●Read the article below about expanding a retail business.●Choose the correct word to fill each gap from (A, B, C or D) on the opposite page.●For each question 21-30,mark one letter (A, B, C or D) on your Answer Sheet.●There is an example at the beginning, (0)Should you open a second branch?Choosing to expand your business by opening a second location can be one of the best decisions you’ll ever (0)____, or one of the worst. Before you (21)____ at a decision, there are several things you should check to see if you are ready to take this big step towards expansion.Firstly – your cash flow. Like starting up any business, a second location (22)____ a large initial investment and usually takes a long time to turn a profit. Look at your firm’s accounts carefully. If these (23)____ that you cannot afford a long-term drain on your financial resources, then it is probably better to wait.Secondly – your personnel and systems. If you don’t have a management team (24)____ place already, you should probably think about establishing one before opening a second branch. The same (25)____ in the case of operating systems and controls. The better organized your business now, the better organized your second location will be, too.Also, you need to think about your market. Is your current site doing as much business as it can (26)____, or are there ways you could grow without opening a second branch? Try expanding internally first. Similarly, don’t (27)____ that just because your business is successful in one town, it will immediately succeed in a (28)____ community. Research your potential markets before setting up shop, and (29)____ your new branch to answer the specific needs of these markets. Finally, be realistic about the time you need to invest to make a second location work. You don’t21 A arrive B come C reach D approach22 A contains B includes C involves D consists23 A tell B present C show D exhibit24 A at B in C by D to 25 A applies B refers C concerns D relates 26 A deal B hold C handle D cope 27 A assume B trust C rely D count 28 A connecting B neighbouring C surrounding D matching 29 A invent B amend C design D innovate 30 A through B up C down D on PART FIVE Questions31-40● Read the article below about a successful airline .● For each question 31-40, write one word in CAPITAL LETTERS on your Answer Sheet . ● There is an example at the beginning, (0) .Example :ASUCCESSFUL AIRLINEExecutives at Fastline, now (0)____ of the country ’s largest airlines, were inoptimistic mood at the press conference they held yesterday afternoon. They announced that they were (31)____ a position to revise the company ’s full-year profits forecast sharply upward (32)____ a result of an exceptionally strong performance over the last nine months. Profits during this period rose by very (33)____ 50 per cent compared with the same period last year. The company feels confident that this performance will continue throughout the remainder of the year. It is expected (34)_____will be a 40 per cent increase in profits for the full year compared with the 15 per cent that had been indicated (35)____ the half-year stage. During the year, (36)____than raise its fares as most other airlines did in response to higher fuel costs, Fastline stuck to its decision to keep fares at the same level as last year. This must account to (37)_____ extent for the significant rise (38)____ only in the number of passengers booked on flights, but also in the amount of freight carried. The airline has also confirmed that it is in negotiations with another airline to sell the whole of (39)____ 20 per cent holding in Border Air. However, executives are refusing to reveal the name of the interested party until a definite agreement (40)____ reached. PART FIVE Questions41 - 52● Read the text of the job advertisement below.● In most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect ofdoes not fit in with the sense of the text. Some lines, however,are correct . ● If a line is correct, write CORRECT on your Answer Sheet.● If there is an extra word in the line ,write the extra word in CAPITAL LETTERS on yourAnswer Sheet .● The exercise begins with two examples, (0) and (00) .Example : COMMERCIAL DITECTORREQUIRED0We are a dynamic and ambitious food manufacturer supplying the grocery sector00 and are entering an extremely exciting period of new change as we focus on our41strategy how to achieve market leadership. We are at present seeking a new42commercial director. If you are the type of a person who can demonstrate the43energy and insight to drive a business forward looking as part of a team, this may44well be the perfect opening for you. We need appoint a committed professional who 45will assume full responsibility for the company’s entire commercial operation. The 46commercial director will have report directly to the general manager and will be47expected to provide with both leadership and hands-on coaching to the staff. This48high-profile role will involve in the implementing and developing of commercial49strategies that will make maximize the profitable growth of the company. The50person appointed will already have demonstrated sure success at a senior51commercial level for a minimum of three years time in a food manufacturing52company and will possess exceptional leadership qualities and commercial skills.Writing 1 hour 10 minutesPart oneQuestion 1●The chart below shows the percentages of a company’s turnover which were contributed by its main product areas in three successive years.●Using the information in the chart , write a short report comparing the contributions of the three products to turnover in the three years.●Write 120-140 words on a separate sheet.Part two●Write an answer to one of the question 2-4 in this part. Write your answerin 200-250 words.Question 2●t he Sales Manager in your company is looking for a venue where he can hold a three-day conference for sales staff. You have recently attended a conference at the Marston Conference Centre and the Sales Manager has asked you to prepare a report on the suitability of the Centre for his conference.●Write your report for the Sales Manager.●Describing your experience of the venue when you attended the conference there●Assessing the positive and negative aspects of the venue●Making a recommendation as to its suitability for your company’s conferenceQuestion 3●You are dissatisfied with the poor service that has recently been provided by the company responsible for delivering your products to your customers.●Write a letter to the company:●Informing them of the fall in the standard of their service●Explaining why you are dissatisfied●Describing the bad effect the service has on your business●Detailing what action your intend to take if the service does not improveQuestion 4●You feel that your company’s main product or service would benefit from better publicity. The directors have asked you to write a proposal putting forward your ideas.●Write your proposal for the directors.●Mentioning the product or service concerned●Stating the shortcoming of the current advertising●Outlining how your competitors publicise their products or services●Suggesting a different approach to advertisingListeningapproximately 40 minutes (including 10 minutes’ transfer time)Part one:Question 1-12You will hear a spokesperson telling a group of business people about the Business Support Agency------an organization which distributes business and research grants.. As you listen, for questions 1-12. complete the notes, using up to three words or a number..After you have listened once, replay the recording.The business support agency (BSA)Who we are1BSA receives financial support from the Department of ______________________2And some ___________________companies3Examples of work are shown in the __________________________________________ 4BSA made __________________________________________ last yearHow to apply5(i) Contact the__________________________________________ Office on 0188454545(ii) Complete the form, including.History of companyDetails of requirements6, __________________________________________7(ii) Meet one of the agency’s __________________________________________8 (Iv) Write a plan, including all _____________________ and _____________________What happens next9the final decision is taken by the __________________________________________10successful applicants can expect to receive_____________________ of the funding needed from the BSA11Money will be paid in _____________________12Companies will need to produce a _____________________ at the end of the yearPart twoQuestion 13-22●You will hear five different people talking about changing their jobs.●For each extract there are two tasks, For Task One , choose the reason for changing jobs from the list A-H .For Task Two, choose the problem area in the new workplace from the list A –H●After you have listened once, reply the recordingTask one—Reason for changing jobs●For questions 13-17 ,match the extracts with the reasons, listed A –H●For each extract, choose the reason each speaker mentions.●write one letter A-H next to the number of the extract13____________14___________15___________16___________17___________A to escape from monotonyB to reduce travel timeC to improve promotion opportunitiesD to increase time spent doing researchE to experience a flatter company structureF to acquire a more creative roleH to make better use of qualificationsTask Two- Problem area in the new workplace●For question 18-22, match the extracts with the problem areas in the new workplace , listed A –H.●For each extract, choose the negative aspect each speaker mentions.●Write one letter A –H next to the number of the extract.18__________19__________20__________21__________22__________A internal communicationB colleagues’ time managementC type of trainingD IT supportE performance appraisal procedures.F quality of office equipmentG secretarial assistanceH clarity of company strategyPart ThreeQuestion 23-30●You will hear Tania and Jerry , two managers from a furniture manufacturer, discussing a meeting they have just attended.●For each question 23-30, mark one letter (A ,B or C) for the correct answer.●After you have listened once, replay the recording.23. Why has the Chief Executive had to leave?A The company has been taken overB The company’s share price has fallenC The company has changed its strategy24 What is Tania’s opinion of the new Chief Executive?A he lacks the qualities necessary for the positionB His experience qualifies him for the jobC He will prove to be better than he seems25 What does the company intend to do ?A concentrate on a smaller range of furniture productsB diversify into non-furniture productsC expand by taking over some of its competitors26 In Jerry and Tania’s opinion, what should the company focus on future?A increasing the market share of its core productsB finding niche markets for its productsC differentiating its products from those of competitors27 Tania’s new area of responsibility is to manageA a divisionB a changeC a brand.28 Jerry’s fear about his new post is thatA some of his staff might not like him being the bossB he does not know enough about the fieldC it will not be sufficiently demanding29 What do Tania and Jerry think about the proposed television advertising campaign?A It will focus on the wrong products.B The company cannot afford itC the timing is wrong30 Tania thinks that not enough money is being spent onA salariesB product developmentC the working environmentSpeaking 16 minutesPart oneIn this part, the interlocutor asks questions on a number of work-related and non-work-related subjects to each candidate in turn, you have to give information about yourself and express personal opinions.Part twoThe candidate chooses one topic and speaks about it for approximately one minute. One minuts’preparation time is allowed.A personal management: the importance to a company of having well-motivated staffB strategic planning: how to decide whether to purchase or rent company premisesC Sales：How to ensure that price levels for new products are set appropriatelyPart ThreeIn this part of the test, candidates are given a topic to discuss and are allowed 320 seconds to look at the prompt card, before talking together for about three minutes, afterwards, the examiner asks more questions related to the topic.For two candidatesHealth and Fitness FacilitiesYou company is considering providing a fitness centre on the premises to help employees improve their health and fitness. You have been asked to make recommendations for this scheme. Discuss, and decide together:●What benefits the centre would bring for the company●How to promote the need for health and fitness to all staffFor three CandidatesHealth and Fitness FacilitiesYour company is considering providing a fitness centre on the premises to help employees improve their health and fitness. You have been asked to make recommendations for this scheme. Discuss, and decide together:●What benefits the centre would bring for the company●Which types of facilities could be included●How to promote the need for health and fitness to all staffFollow-on questions●Would company fitness facilities be equally popular among all staff?Why ?why not?●Should employees have to pay to use health and fitness facilities? Why /why not?●What other ways are there for companies to encourage their employees to remain fit and healthy?●Should companies include employees’families in their health and fitness provision ? why ? why not?●Is the welfare of employees an appropriate concern for companies? Why? Why not?TEXT 3 KEYTEXT 3 READINGPART 11-5 A E D A B6-8 E C DPART 29-10 C F11-14 A E G BPART 315 B16-20 C D A C BPART 421-25 A C C B A26-30 C A B C DPART 531-35 IN AS WITH THERE AT/BY36-40 RATHER SOME/AN NOT ITS ISPART641-45 HOW A LOOKING APPOINT CORRECT46-50 HA VE WITH IN MAKE SURE51-52 TIME CORRECTTEST 3 LISTENING1 EDUCATION2 MULTINATIONAL3 ANNUAL REPORT4 20 AWARDS/ GRANTS5 PROJECT CO-ORDINATION/ING6THE PROEDICTED BENEFITS7 REGIONAL CONSULTANTS8 COSTS AND DATS9 CENTRAL COMMITTEE10 70 %11 QUARTERLY INSTALMENTS12 PROGRESS REVIEW/ REPORTPART 213-15 C A H16-20 D G B E A21-22 H DPART 323-25 C A B26-30 C B A A CTapesciptListening test 3Q 1 -12:Woman : Thank you everybody, thank you . the Business Support Agency or BSA are very proud of the part we play in the development of business success . Today, I ‘ll give you a bit of background on the Agency, and then outline the steps involved in applying for support, OK?what we do, basically, is distribute financial support from our funds, which come from the central government Department of Education on the one hand, and then that sum is matched—the amount fluctuates on a yearly basis-by contributions from a number of multinational companies. We then follow the procedures I ‘ll be outlining in a moment. Some examples of this work, if you’re interested , can be seen in our annual report-I ‘ll leave copies out for you to look at . since we began, ,we’ve given out over three hundred grants. We made twenty awards last year alone, and expect that figure to rise to twenty-five next year. But we’re not simply giving this money away—our criteria are strict.So , how do you apply ? Well, there are four steps to making an application. In the first place, you should get in touch with our Project Co-ordinating Office . You can call them on 0188454545 and express your interest . they’ll then send you an application form. It’s quite a lengthy document, I must warn you, and you ‘ll need to fill in information about the history of your company, outline your requirements, and include the predicted benefits. That gives us the beginning of a picture and enables us to make an initial decision about whether to proceed any further. The third step would be having a meeting with one of our regional consultants. This involves talking through your ideas for development if you get the grant and should help you to focus clearly on your exact needs. And the fourth step is producing a full plan, which needs to include all costs and dates. By this time, both sides will have a very clear picture. Now, all this obviously takes up quite some time, and you need to think carefully about which personnel within your organization are going to be available to put in the necessary work. Ok , well that’s then your role finished for the time being.Meanwhile, we continue to go through your plans in detail. Ultimately, whether or not you get a grant will be decided by our central committee. This consists of representatives from our funding bodies and a panel of experts. For logistical reasons, they only meet every three months, so it can take a while for you to hear from us. Now, assuming you are successful and around eighty per cent of applications are the BSA will be looking to fund seventy per cent of your overall requirement. That proportion is up from a maximum of sixty percent last year. The payment will be made in quarterly installments. This has proved to be the most generally useful method all round. The last job for you will be coming up with a progress review, which you need to do at the end of the first year, well , are there any questions?Q 13-22:Man: I ‘d been feeling for some time that a move was overdue, and I suppose it was just the fact that I thought I ‘d miss the friendliness of the place that held me back. But in the end I realised that I could spend my life there and not move up the ladder- you could see how the roles with responsibility were filled by people who weren’t themselves about to move on. I am glad overall I can see my role will continue to develop here, and I ‘ve had no second thoughts- the only drawback is that it is a bit chaotic here. So even though I’d say I was pretty effective at meeting deadlines, there are others who aren’t ,and their inability to sort out each day’s tasks can create bottlenecks that cause frustrations。
BEC中级：2010年12月商务英语中级考试模拟试题及答案
【导读】商务英语中级的⼀套综合练习,包括了阅读、听⼒、写作等题型⼀.READING PART ONE Questions 1-7 . Read these sentences and the three company plans below. . Which company does each sentence describe? . For each sentence mark one letter(A ,B or C)on your Answer Sheet. Example To combine its operations in different parts of the world will save a lot of money for the company. Answer: B 1. The company has businesses in four continents of the world. 2. The company has appointed a new manager in charge of medicines. 3. New automobiles will be developed in its program centers. 4. A reform is being carried out in its organizations. 5. Goods for hair protection makes a lot of money for the company. 6. It tries to be more ready to meet the needs of the customers. 7. The company is made up of fourteen subcompanies all over the world. A . FORD To save up to $ 3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe-and eventually in Lation America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks. B. IBM Big Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups ,such as banking ,retail ,and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make itself more responsive to customers. C. BMS Bristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The 11, 400 million U. S. dollars drug company also has formed a new unit with worldwide responsibility for its Clairol and other hair-care products. PART TWO Questions 8-12 . Read this proposal about the CPT Word Processor. . Choose the best sentence from the list A-I to fill each of the blanks. . For each blank ( 8 -12) mark one letter(A -I)on your Answer Sheet. . De not mark any letter twice. . One answer has been given as an example. 15 June 1993 Ms. Martha Weston Word Processing Supervisor ABC Company Post Office Box 1072 28 King's Street London Dear Ms. Weston. Performance of the Cpt Equipment I'm Pleased to tell you about our experience with the CPT Word Processor as you requested recently... ...example ... .. I assume you have looked at several machines and have narrowed down your choices. Here are my observations. An approach to adopting word processors Eighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ...... 8 ......The stations are actually in pairs so each pair can share a common printer...... 9...... We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation. The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ......10...... Performance In terms of performance , the CPT equipment is excellent. ... ...11.. ...Moreover our service contract and warranty have covered all maintenance costs. We have software packages that check spelling and signal when a mistake occure. ...... 12 ing both printers , we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about ourpreparation of executive reports. Example: I A So it works very well and has so many different functions. B Also it has reduced the confusion that exists about buying software packages . C The train stops at each station for only fifteen minutes. D We began with two work stations and now have four. E Our routine letters are prepared from disc-stored masters. F The Rotary W printer with a speed of 45 characters a second can easily handle two input stations. G In contrast ,its size and weight are ideal for carrying. H We have not yet experienced mechanical problems so far. I We are pleased with its performance and multi-functions.PART THREE Questions 13-20 . Read this text about the problem of Barclays Bank. The New Look When Sir John Quinton, then chairman of Barclays Bank, was given his marching orders last April, Britain's biggest bank thought it had found the scapegoat for its sudden fall from grace and profits ,Andrew Buxton, the bank's managing director and an offspring of its founding families ,was a pointed chairman and chief executive ,with effect from January 1st of next year. It seemed a glorious victory for good business management. Is the problem solve do Certainly not. 1. No sooner had Mr. Buxton been appointed chairman and chief executive than big shareholders and quite a few board members began quietly to question his ability to do both jobs at once. Now ,weeks before he is due to move up ,the questions are louder. Many wish the bank had seized the opportunity Lasy April to separate the two top posts. And privately. Some wonder whether Mr. Buxton is the right man for either one. What started as a thoroughly British Whispering Campaign has assumed much bigger dimensions.. 2. Mr. Buxton has suffered it all ,but in truth he has no way out. After weeks of talking to shareholders and discussing with his non-executive directors ,he has accepted that Barclays will separate the top jobs sometimes in the future. How7 He says that there has been no formal discussion of it in the boardroom. 3. Formally or informally, it has been agreed that Mr. Buxton will not be moved from his chairmanship, and that Barclays must find a strong chief executive. Opinions differ as to whether this person should be chosen from inside or outside the bank. Several board members believe that there is no ideal candidate inside Barclays. 4. Neither shareholders nor non-executive directors want to wait long. If the right candidate can be found, the bank could combine the announcement of a new appointment with its annual results at the end of March. Mr Buxton stressed the importance of getting this next step right, particularly since any appointment will mean overturning a management reorganization that was announced only eight months ago. Questions 13-16 . For questions 13- 16 ,choose the correct title for each paragraph from the box below. . For each paragraph(l-4) mark one letter (A-G) on your Answer Sheet. . De not mark any letter twice. 13. Paragraph 1 . . . . . . . . . . 14. Paragraph 2 . . . . . . . . . . l5. Paragraph 3 . . . . . . . . . . 16. Paragraph 4 . . . . . . . . . . A Problems facing Mr. Buxton B Proposals for candidates of the chief executive C Lack of ideal candidate inside Barclays D Buxton's agreement to give up one of his two top jobs E Doubts about Buxton's ability for two top jobs F Anxieties about choosing the right candidates G Objections to Buxton's ideas Questions 17-20 . Using the information in the text ,complete each sentence 17- 20 ,with a phrase from the list below (A-G) . For each sentence (17-20) mark one letter(A-G) on your Answer Sheet. . Do not mark any letter twice. 17. Mr. Buxton is persuaded that the bank needs to. . . . . . 18. if they can find the right candidate ,they could. . . . . . 19. Mr..Buxton will retain his chairmanship ,and the bank must. . . . . . 20. At the news of Mr. Buxton's appointment ,many people started to. . . . . . A combine the news of the appointment with its annual results. B believe no suitable candidates can be found in the bank. C question his ability to hold two leading positions. D find a very able chief executive. E mean overturning a management reorganization. . F differ as to the sources for the right candidate. G separate the two top jobs sometime later. PART FOUR Questions 21 -35 . Read this text about an Italian car company. . Choose the best word to fi71 each gap. . For each question(21 -35) mark one letter (A ,B ,C or D) on your Answer Sheet. . One answer has been given as an example. Gianni Agnelli ,Chairman of Fiat , Italy's largest private industrial corporation ,is known in Italy as the lawyer ,because he trained in law at Turin University. ... ...example......he has never practiced , his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice ...... 21...... Fiat had been ...... 22 ...... in some corruptions in Italy. On April 21st, Fiat's lawyers and Cesare Romiti , its managing director , met Milan magistrates to ...... 23 ...... the firm's involvement in bribery to win business from state-owned companies. Fiat is not the ...... 24 ...... Italian company caught up in Italy's increasing Political corruption scandal. According to the latest figure ,some 200 businessmen and politicians were sitting in prison ... ... 25 ... ... a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still ... ... influence of Fiat, ......27...... sales are equal to 4/00 of Italy's home product ,the scandal at the company has ... . .. 28 ... ...the industrial establishment. Though neither Mr. Agnelli ....,. 29 ...... Mr. Romiti has been ...... 30...... of wrongdoing, several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. ...... 31 ...... arrested include Francesco Mattiol , Fiat's finance director , and Antonio Moscon , the ... .. . 3 2 . . . . . . h e a d o f i t s T o r o i n s u r a n c e b r a n c h . . . . . . . 3 3 . . . . . . m e n h a v e b e e n . . . . . . 3 4 . . . . . . a b o u t t h e i r p r e v i o u s r o l e s o n t h e b o a r d o f C o g e f a r - I m p r e s i t , F i a t ' s c o n s t r u c t i o n s u b s i d i a r y . L a s t M a y , E n z o P a p i a d m i t t e d p a y i n g a 1 . 5 m i l l i o n - d o l l a r b r i b e f o r a c o n t r a c t , . . . . . . 3 5 . . . . . . t o M i l a n ' s u n d e r g r o u n d . b r b d s f i d = " 1 7 4 " > 0 0 E x a m p l e b r b d s f i d = " 1 7 5 " > 0 0 A T h o u g h B T h a t C B e c a u s e D W h a t b r b d s f i d = " 1 7 6 " > 0 0 A n s w e r D b r b d s f i d = " 1 7 7 " > 0 0 2 1 . A w h a t B t h a t C w h e n D i f b r b d s f i d = " 1 7 8 " > 0 0 2 2 . A i n v o l v e d B c o n ne c t e d C r e l a t e d D d o n e b r b d sf i d = " 1 7 9 " > 0 0 2 3 . A t a l k B s a y C s p e a k D d i s c u s s b r b d s f i d = " 1 80 " > 0 0 2 4 . A o n e B s i n g l e C w o r s t D o n l y b r b d s f i d = " 1 8 1 " > 0 0 2 5 . A a s B f o r C w i t h D a f t e r b r b d s fi d = " 1 8 2 " > 0 0 2 6 . A i n B u n d e r C a t D o n b r b d s f i d = " 1 8 3 " > 0 0 2 7 . A w h o B w h i c h C w h o s e D i t s b r b d s f i d = " 1 8 4 " > 0 0 2 8 . A r o c k e d B r u i n e d C d a m a g e d D d e s t r o y e d b r b d s f i d = " 1 8 5 " > 0 0 2 9 . A o r B a l s o C a n d D n o r b r b d s f i d = " 1 8 6 " > 0 0 3 0 . A a c c u s e d B c h a r g e d C c r i t i c i z e d D b l a m e d b r b d s f i d = " 1 8 7 " > 0 0 3 1 . A W h o B T h o s e C H e D T h a t b r b d s f i d = " 1 8 8 " > 0 0 3 2 . A o l d B f o r m e r C l a t e D l a s t b r b d s f i d = " 1 8 9 " > 0 0 3 3 . A E i t h e r B A l l C E v e r y D B o t h b r b d s f i d = " 1 9 0 " > 0 0 3 4 . A s o l v e d B a n s w e r e d C q u e s t i o n e d D r e p l i e d b r b d s f i d = " 1 9 1 " > 0 0 3 5 . A c o n t r a c t e d B r e l a t e d C c o n n e c t e d D c o m m u n i c a t e d b r b d s f i d = " 1 9 2 " > 0 0 P A R T F I V E b r b d s f i d = " 1 9 3 " > 0 0 S e c t i o n A b r b d s f i d = " 1 9 4 " > 0 0 Q u e s t i o n s 3 6 - 4 0 b r b d s f i d = " 1 9 5 " > 0 0 . R e a d t h i s t e x t b r b d s f i d = " 1 9 6 " > 0 0 . I n m o s t o f l i n e s ( 3 6 - 4 0 ) t h e r e i s o n e e x t r a w o r d w h i c h d o e s n o t f i t i n . O n e o r t w o l i n e s , h o w e v e r , a r e c o r r e c t . b r b d s f i d = " 1 9 7 " > 0 0 . I f t h e l i n e i s c o r r e c t , p u t a t i c k ( " ) i n t h e s p a c e o n y o u r A n s w e r S h e e t . b r b d s f i d = " 1 9 8 " > 0 0 . I f t h e r e i s a n e x t r a w o r d i n t h e l i n e , w r i t e t h a t w o r d i n t h e s p a c e o n y o u r A n s w e r S h e e t . b r b d s f i d = " 1 9 9 " > 0 0 E x a m p l e : b r b d s f i d = " 2 0 0 " > 0 0 M o s t o f t h e w o r l d ' s b u s i n e s s i n m a r i n e i n s u r a n c e i s c e n t r e d . . . . " . . . . b r b d s f i d = " 2 0 1 " > 0 0 i n L o n d o n t h o u g h w h a t e v e r t h e r e o n e o t h e r i m p o r t a n t m a r k e t s . . . . w h a t e v e r . . . . b r b d s f i d = " 2 0 2 " > 0 0 R E Q U I R E M E N T S F O R R E S E A R C H A S S O C I A T E b r b d s f i d = " 2 0 3 " > 0 0 P h . d . o r e q u i v a l e n t i n e c o n o m i c s . I n a d d i t i o n t o t h e d e g r e e , a p p l i c a n t s b r b d s f i d = " 2 0 4 " > 0 0 3 6 . b e y o n d e n t r y l e v e l m u s t h a v e t o h a v e p o s t P h . D . e x p e r i e n c e t h a t b r b d s f i d = " 2 0 5 " > 0 0 3 7 . d e m o n s t r a t e s s t r o n g a p p l i e d e c o n o m i c s b a c k g r o u n d a n d a n a l y t i c a l b r b d s f i d = " 2 0 6 " > 0 0 3 8 . s k i l l f o r s o l v i n g p r o b l e m s s o l u t i o n s ; r e s e a r c h c o m p e t e n c e i n t h e a r e a o f b r b d s f i d = " 2 0 7 " > 0 0 3 9 . r e s o u r c e s , m i c r o e c o n o m i c d e v e l o p m e n t . A p p l i c a n t s m u s t b e a b l e a r t i c u l a t e . b r b d s f i d = " 2 0 8 " > 0 0 4 0 . h a v e s t r o n g w r i t i n g a b i l i t i e s , h a v e a b i l i t y t o c o m m u n i c a t e w e l l a n d t h a t w o r k s u c c e s s f u l l y i n a m u l t i n a t i o n a l r e s e a r c h s e t t i n g . b r b d s f i d = " 2 0 9 " > 0 0 S e c t i o n B b r b d s f i d = " 2 1 0 " > 0 0 Q u e s t i o n s 4 1 - 4 5 b r b d s f i d = " 2 1 1 " > 0 0 . A S w i s s s t u d e n t h a s w r i t t e n a p i e c e o f d e s c r i p t i o n o f a n e w w a t c h . b r b d s f i d = " 2 1 2 " > 0 0 . I n e a c h l i n e t h e r e i s o n e w r o n g w o r d . b r b d s f i d = " 2 1 3 " > 0 0 . F o r e a c h n u m b e r e d l i n e ( 4 1 - 4 5 ) w r i t e t h e c o r r e c t w o r d i n t h e s p a c e o n y o u r A n s w e r S h e e t . b r b d s f i d = " 2 1 4 " > 0 0 E x a m p l e : b r b d s f i d = " 2 1 5 " > 0 0 Y o u r w a t c h w i l l b e a m a s t e r p i e c e , r e f l e c t e d y o u r v a l u e . . . . r e f l e c t i n g . . . . . b r b d s f i d = " 2 1 6 " > 0 0 F o r m o r e t h a n a c e n t u r y a n y a h a l f , P a t e k P h i l l i p p e h a s b e e n k n o w n b r b d s f i d = " 2 1 7 " > 0 0 4 1 . a s t h e f i n e s t w a t c h i n t h e w o r l d . T h e r e a s o n i s s i m p l e t h a t t h i s b r b d s f i d = " 2 1 8 " > 0 0 4 2 . W a t c h i s m a d e d i f f e r e n t l y . I t i s m a d e b y u s i n g t e c h n o l o g i e s t h a t b r b d s f i d = " 2 1 9 " > 0 0 4 3 . o t h e r h a v e l o s t o r f o r g o t t e n . I f a p a r t i c u l a r l y p a t e k p h i l l i p p e b r b d s f i d = " 2 2 0 " > 0 0 4 4 . m o v e m e n t n e e d s f o u r y e a r s o f c o n t i n u o u s w o r k t o b r i n g t o p e r f e c t , b r b d s f i d = " 2 2 1 " > 0 0 4 5 . w e w i l l t e k e f o u r y e a r s T h e r e s u l t w i l l b e a w a t c h t h a t i s u n l i k e l y a n y o t h e r b r b d s f i d = " 2 2 2 " > 0 0 w a t c h e s y o u h a v e e v e r s e e n .。
2010商务英语(BEC)高级听力考试全真样题
2010 商务英语(BEC)高级听力考试全真样题 LISTENINGPART ONEQuestions 1 - 12·You will hear the General Manager of Artis Ltd. giving her staff instructions about the arrangements for a visit to the company by a group of international agents.· As you listen, for questions 1 - 12, complete the notes using upto three words or a number.· You will hear the recording twice.ARTIS LIMITEDArrivalBriefing notes for visit of foreign agents1 The agents will be brought to Artis┄┄┄┄┄┄┄┄┄┄┄┄┄at 9a.m.2 The agents will need to be taken to the┄┄┄┄┄┄┄┄┄┄by9.30a.m.Rest of day3 The first place for the agents to see is the┄┄┄┄┄┄┄┄┄┄┄┄┄┄4 The second place is the┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄department.5 In the cafeteria, a video of the new┄┄┄┄┄┄┄┄┄┄┄┄will be shown.6 The last place they will visit will bethe┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄Must remember7 All staff must ┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄8 lt’s necessary to hxdye two┄┄┄┄┄┄┄┄┄┄┄┄xdyailable atall times.9 Each agent must be given an┄┄┄┄┄┄┄┄┄┄before the presentation.10 The agent from Bolivia needsan┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄Evening entertainment11 The latest time to arrive at the restaurantis┄┄┄┄┄┄┄┄┄┄┄┄┄12 The┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄┄will be at 9p.m.PART TWOQuestions 13-22·You will hear five different people talking about a special training programme for their company.· For each extract there are two tasks. For Task One, choose the person who is speaking from the list A-H. For ask Two, choose the opinion that each person expresses from the list A-H.· You will hear the recording twice.TASK ONE - PERSON·For questions 13 - 17, match the extracts with the people, listed A - H.· For each extract, choose the person who is speaking. ·Write one letter A - H next to the number of the extract.A the sales directorB the managing directorC a secretaryD a new junior managerE the advertising managerF the finance directorG the catering managerH the information technology manager13______ 14______.. 15______.. 16______. 17______..TWO - OPINION· For questions 18 - 22, match the extracts with what the people say, listed A - H.· For each extract, choose the opinion expressed.· Write one letter A - H next to the number of the extract.A There are good ideas, but little of practical value.B The sessions go on too long.C It may be difficult to remember everything.D There are too many specialised sessions.E The eating arrangements should be improved.F Technology isn’t being given enough importance.G The training methods are old-fashioned.H People expect too much from the progmmme.;18 ________ 19 ________ 20 ________ 21 ________. 22 ________.PART THREEQuestions 23 - 30· You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve.· For each question 23 - 30 mark one letter, A, B or C, for the correct answer.· You will hear the recording twice.23 The main benefit of suggestions schemes is that they improveA profitability.B motivation.C efficiency.24 When receiving a suggestion, it’s essential toA publicise it.B implement it.C research it.25 In this scheme, it will be necessary to excludeA staff in research and development.B junior staff.C senior management.26 The reward for a successful suggestion will be paidA over a five year period.B after three years.C at a fifth of the total value.27 When starting the scheme, Rose and Steve will emphasise how it couldA increase sales.B be enjoyable.C help promotion.28 The scheme will be started atA a regional office.B head office.C all offices.29 Staff will make their suggestions byA using a special box.B sending a memo.C telephoning.30 Rose and Steve will report to the board onA the quality of suggestions.the value of suggestions.C the number of suggestions.。
2010bec中级考试真题
湘科院团字〔2012〕3号关于开展2011年度团内评奖评优工作的通知各分团委：2011年，在学院党委、行政的正确领导下，积极进取，创新载体，丰富形式，提升品牌，不断提高团组织的服务能力、凝聚能力、创新能力，与时俱进，科学发展，不断开创共青团事业的新局面。
今年是建团九十周年，为了树立典型、表彰先进、激励广大团员青年奋发向上，经校团委研究，决定开展2011年度团内评奖评优工作。
现将有关事项通知如下：一、“五四”红旗分团委1、评选对象：全校各分团委。
2、评选名额：5个3、评选标准：（1）认真扎实完成党组织和上级团组织布置的各项任务，团结带领广大团员青年认真贯彻执行党的路线、方针、政策，积极开展思想政治教育；（2）班子健全，按期换届，民主选举，整体素质高；（3）认真做好团员发展、团员教育管理、“推优”和团费收缴工作，支部工作制度健全有效；（4）有开展团的活动阵地，并能充分利用阵地开展一系列富有特色的团活动；（5）积极组织参加或承办各级团委组织的科技文化活动，并取得良好成绩；(6)重视理论研究，及时掌握团员青年的思想动态，通过开展立项及调研工作，有针对性地作相应专题研究并有成果；4、评选办法：校团委组织评委根据《共青团湖南科技学院2011年分团委考核办法》对各分团委2011年各项工作考评成绩进行评议打分，按得分由高到低确定前5名为“校五四红旗分团委”。
二、“五四”红旗团支部1、评选对象：全校基层团支部.2、评选标准:参照五四红旗分团委有关评选标准。
且2011年度团支部内部没有团员受过行政处分，无通报批评。
三、十佳社团1、评选对象：全校各学生社团。
2、评选标准:(1)团队成员遵纪守法、品德优良、团结协作、朝气蓬勃；(2)团队具有一个政治坚定、以身作则，密切联系同学的领导核心，团队自身的队伍建设好，组织工作得力；(3) 团队能有计划地开展形式多样、积极向上的相关社团活动，有富有创造性的、一定影响和成果的品牌活动；(4)团队财务管理透明、公开。
2010商务英语考试 试题
Ⅰ．Listening: 20%（听力，20分）Section ADirections:Listen carefully and fill in the blanks with the words or phrases you’ve heard.The terms of payment are an important part of the business contract . From the seller‟s point of view, the best terms would be full payment in cash at the time of sale, while the buyers would prefer to have the goods before making payment. Importers and exporters are separated from each other by thousands of miles. This adds to the difficulties of coming to an agreement on how payment should be made.Section BDirections: Listen to the tape and translate the sentences into Chinese.1.现附上备件细目表一份，供贵方参考。
2.虽然打乱了工厂的生产计划，我们还是按贵方要求撤回了订单3.考虑到当前疲软的市场，我们建议你们降价3%。
4.这些玻璃制品的新式包装很适合长途海运5.贵方给的10%的现金折扣，我方非常满意并愿向贵方定期订购。
Section CDirections:In this part, you will hear 5 short conversations between two speakers.（ D ）1．A. He wants a piece of each type.B. He can‟t tear either piece of the cloth.C. The pieces of cloth are made by a secret process.D. The pieces of cloth seem identical to him.（C）2．A. The woman is unwilling to discuss the plan.B. The man suggests that the woman make a new plan.C.The man and the woman have already prepared their plan.D. The man and the woman don‟t know how to prepare a plan.国际商务英语等级考试（中级）试卷第1页（共14页）（D ）3．A. Choose any one.B. Don‟t do anything.C. Make better use of his time.D. Fill out the pink form first.（ B ）4．A. Invite the man to visit her house.B. Talk to her secretary on the phone.C. Meet her secretary first.D. Go to meet Ms. Lin immediately（C ）5．A. He has been told to call back.B. He is talking on the phone.C. He is not in at the moment.D. He is going out this afternoon.II．Reading & Comprehension: 40%（阅读与理解，40分）Section A（B ）1．We can supply all the bicycles you required ____________ stock and are arranging shipment by M.V. Mermaid.A. forB. fromC. toD. against（ A ）2．We would like to remind you that the __________ L/C must reach us before March10so that we can make shipment in good time.A. coveringB. coverC. coveredD. being covered （ D ）3．We have received your letter of 28 March, ___________ us to modify the previous arrangements for the shipment of the captioned order.A. askedB. to askC. being askedD. asking（ D ）4．In our letter of May 5, we made __________ clear that shipment is to be effected in June.A. youB. themC. thatD. it国际商务英语等级考试（中级）试卷第2页（共14页）（ D ）5．We always deal _______________ payment by sight L/C.A. withB. inC. atD. on（ B ）6．This offer is _____________ to your reply reaching us before the 20th of February.A. subjectingB. subjectC. subjected D to subject（ A ）7．____________ we are appreciating the good quality of your black tea, we regret that your price appears to be on the high side.A. WhileB. WhenC. HoweverD. Therefore（ C ）8．We hereby authorize you to ___________ on us at 60 days after sight to the extent of USD20,000.00.A. openB. establishC. drawD. build（ B ）9．If parties to a contract desire to settle disputes, an arbitration clause is usually made in the contract well before a dispute _____________ .A. risesB. arisesC. lookD. appear（ D ）10．Some customers requested us to _____________ our price because they considered ittoo high.A. put downB. get downC. take downD. bring down国际商务英语等级考试（中级）试卷第3页（共14页）（ B ）1. A. request B. enquiry C. acquisition D. requirement （ A ）2. A. blouses B. woman blouses C. woman shirts D. lady shirts （ D ）3. A. need B. want C. require D. demand（ C ）4. A. up B. off C. down D. away（ C ）5.A. at B. for C. in D. with（B ）6. A. ordering B. offering C. placing D. advising（ B ）7. A. agreed B. approved C. acceptable D. covered（ A ）8. A. on B. in C. of D. at（ D ）9. A. provided B. supplied C. furnished D. granted（ C ）10. A. promise B. duty C. engagement D. onus Section CPassage OneWhat a lovely place Xerox is to work! Kim Moloney, a client services executive, can‟t say enough nice things about her employer. …It‟s a very special environment,‟she says. …People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.‟ It‟s tempting to take Moloney‟s comments with a pinch of salt, especially considering that when you‟ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there‟s truth behind her enthusiasm.Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. …Xerox has been good to me over the years,‟ she says. …It has supported me through qualifications …and last year I took part in the vice-president incumbent program.‟ Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney‟s amazement at her国际商务英语等级考试（中级）试卷第4页（共14页）colleagues‟longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years‟work experience. She started as a project manager for Xerox Global Services before moving into sales.Now her responsibility is to …grow and maintain customer relationships‟.Moloney is based at the head office in Uxbridge. …It‟s great in terms of working environment,‟she says. …We‟ve just got a new provider in the canteen and …we have brainstorming rooms and breakout areas.‟Much of Moloney‟s role is visiting clients, so she doesn‟t have a permanent desk at head office. …I‟m a hot-desker, which is good because you get to sit with different people in the hot-desk areas. And you‟re given a place to store your things.‟ Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: …Each manager has a budget every year to recognize and reward staff,‟ Palmer says. …It can be in the form of a meal for two, or a bottle of wine. It can be up to £1,000. There‟s the recognition, and then there‟s putting money behind it.‟Moloney, however, likes the non-cash rewards. …Xerox takes care of all its staff but it also recognizes the people who put in the added effort,‟ she says. …It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip for my team.‟The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here‟s another employee, it would seem, who is in it for the long haul.（ B ）1．The journalist of this article thinks that .A. staff at Xerox are not telling the truth abut the company.B. Xerox offers great benefits to staff.C. Xerox is the best company in the world.D. Xerox has the best working environment.（ C ）2．The company tends to find its new manager .A. only form graduatesB. on training courses国际商务英语等级考试（中级）试卷第5页（共14页）C. from existing staffD. from job markets（ B ）3．What does the phrase “to take on” in the sentence “T he company takes on only fifteen to twenty graduates each year and …” of the second paragraph mean? .A. To trainB. To employC. To interviewD. To maintain（ C ）4．As well as recognizing its staff through promotion, Xerox .A. gives cash bonusesB. gives unpaid leave to take trips of a lifetime.C. provides a number of perks.D. provides huge end-of-year bonuses.（ D ）5．One common feature of Xerox staff is that they tend .A. to work hardB. to get promotedC. work longer hours each dayD. not to change employerPassage TwoEven if you get work done and generally get along with co-workers, you could have habits that bug your boss (not to mention your officemates). While these quirks may not necessarily get you fired, they certainly can keep you from climbing the corporate ladder. We‟ve uncovered a number of habits that bug your boss and offer tips on how to avoid them.According to LaRhonda Edwards, a human resources manager with thirteen years of HR experience, tardiness is one of the biggest concerns for managers. “If the normal work day starts at8 o‟clock, then the expectation is that you‟re in the office ready to start your day,” she explains.Her advice to the chronically late? “Plan ahead,” she urges. “If you live 50 minutes away, you don‟t leave 50 minutes early. Tag on extra time and anticipate road blocks.” Some people even set their clocks a few minutes early to ensure that they‟re on time. Different bosses prefer different modes of communication. Lindsey Pollak, a workplace expert and author of Getting from College to Career, says if you text your boss and she prefers in-person meetings, “either your information won‟t get across or you‟ll irritate [her].” Fortunately, there‟s a simple fix: ask your bos s how and when to send updates. If you‟re too shy to ask outright, then Pollak suggests observing how they communicate with you. “If you have a boss who communicates once a day by email, that‟s the boss‟ preferred frequency and method of communication,” explain s Pollak.A cluttered, messy work space can give your boss the impression that you‟re lazy or国际商务英语等级考试（中级）试卷第6页（共14页）disorganized, so try to keep your desk neat. “Never put more on your desk than you‟re going to work on for the day,” recommends Edwards. “At the end of the day, make sure you set up for the next day. I may be working on five things at once, but at the end of the day, they‟re gone, and I set up for the next day.” Most managers would rather you ask a question than make a mistake, but many questions can be answered o n your own. “Is this something you could Google or ask a colleague?” wonders Pollak. “The internet is so vast that a lot of information you can get yourself.” If you must approach your boss with a question or issue, then Pollak recommends brainstorming bef orehand. “Rather than saying …This client is terrible. What should I do?‟ think about potential solutions,” she says.Cell phones are practically ubiquitous in the workplace these days, but it‟s still disruptive and disrespectful when they go off during a meeting. Edwards says that you should, “put your cell phone on vibrate or leave it in your own office so it‟s not a distraction.” That way you won‟t be tempted to text either!（D ）6．According to the article, how many pieces of advice are offered here? .A. TwoB. ThreeC. FourD. Five（ C ）7．What is this article about? .A. How to be successful in the workplace.B. How to communicate with your boss.C. How to avoid quirks that annoy your boss.D. How to utilize your mobile phones at work.（ A ）8．What does the phrase “to get across”in the sentence “…she prefers in-person meetings, “either your information won‟t get across or you‟ll irritate…” of the secondparagraph mean? .A. To be communicatedB. To be passedC. To be promotedD. To be anticipated（ D ）9．According to the article, which of the following modes of communication is the best when communicating with your boss? .A. Any ways you think are appropriate.B. In-person meetings.C. Correspondence.D. The way your boss communicates with you.国际商务英语等级考试（中级）试卷第7页（共14页）（ A ）10．Which of the following statements is not mentioned?A. Employees should pay respect to their bosses anytime.B. Employees should plan beforehand so as to show up at work on time.C. Employees should not let their mobile phones go off during meetings.D. Employees should keep their desks neat and organized.III．Business Translation: 20%（商务翻译，20分）Section A1．sales literature促销资料2．bulk cargo散装货3．weight memo重量单4．shipping advice 已装船通知5．operative instrument 有效票据6．不可抗力force majeure7．往来行correspondent bank8．单独海损particular average 9．索款通知书debit note10．销售确认书Sales Confirmation Section B1．请报你方最低的CIF上海价，并注明最早交货期。
BEC真题：2010年12月4日商务英语中级真题（部分）
BEC真题：2010年12⽉4⽇商务英语中级真题(部分) 2010年下半年的BEC中级考试于12⽉04⽇结束，同学们⾟苦啦！不管考试结果如何，考后都要好好休息下，再奋⽃！下⾯是⼩编根据⼤家的各种评论，各种吐槽对本次考试进⾏的⼩结，所以有不准确的地⽅请⼤家谅解。
阅读部分： 阅读部分不是很难，主要在考试时间的掌控上。
写作部分： PART ONE ⼀家物流公司收到了⼀个重要客户的抱怨，应该怎么处理。
PART TWO Report: 你的经理要求你根据⼀段时间内不同地区销售额的表格，进⾏分析，解释原因，并给出建议。
听⼒部分： 听⼒仍然是笔试的难点！听⼒的结果受到考试现场设备影响也⼤。
⼝语部分： 以下是热⼼的同学们为我们提供的⼝语题： Part1： 考官问每位考⽣⼀些个⼈情况相关的问题⽐如兴趣、爱好、专业等。
Part2: 1) what is important when producing electronic goods? 2) working from home 3）moving new office Part3: Discussion 部分，多数同学表⽰受到紧张情绪的影响，没有发挥到。
也有些同学因为没有跟Partner配合好，⽽在⼝试过程中出现问题。
考后感想 考试终于结束！让我们看看考友们考场归来后的各种吐槽、各种悲壮以及各种淡定！ 对于阅读： 阅读和写作还OK，不算难...... ——来⾃南宫天予 很难得阅读不难~ —— 来⾃ CeliaWwj 明天是个美丽的周⽇关于试题。
完型和我⼀向有代沟。
—— 来⾃ rakkacjy 对于写作： 可是今天的阅读听⼒写作，我有太多不确定。
—— 来⾃ chenlushan63 。
剑桥⽼师忍忍我的卷⾯吧。
拜托了。
我也不容易不是么。
—— 来⾃ farewell0703 对于听⼒： 我的听⼒就毁在了武⼤5教的⾳响上了 —— 来⾃ MileyCC 在听⼒部分觉得有点⼩难。
2010年5月国际商务英语等级考试(中级)试卷及答案
全国外经贸从业人员考试国际商务英语等级考试（中级）试卷2010年5月Ⅰ．Listening: 20%（听力，20分）Section ADirections: Listen to the passage carefully, then listen to each statement and write “true’ or “false” according to the passage. This section totals five points.1.2.3.4.5.Section BDirections: Listen to the tape and translate the sentences into Chinese. This section totals 10 points.1.2.3.4.5.Section CDirections:Listen to the dialogue carefully. Choose the best answer for each of the following questions. This section totals five points.（）1. Mr. Trevor and Deng have agreed on other terms except .A. priceB. packagingC. qualityD. quantity（）2. To Mr. Trevor, price is in their dealing.A. the keyB. unimportantC. importantD. the question （）3. Mr. Deng’s price is quoted per dozen San Francisco.A. $ 110 CIFB. $ 120 C&FC. $110 C&FD. $ 120 CIF （）4. For Mr. Trevor, per dozen is acceptable.A. $ 120B. $110C. $ 100D. $ 90（）5. At last, they call it a deal at the price of per dozen.A. $ 100B. $110C. $ 120D. $ 90II．Reading & Comprehension: 40%（阅读与理解，40分）Section ADirections: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.（）1.Our company is a subsidiary of Cathay Business Machines Import & Export Corporation and we __________ office supplies.All of the following can suitably complete this sentence EXCEPT:A. deal inB. specialize inC. handle inD. handle（）2.All our skirts you saw at the fashion show in three sizes.A. becomeB. getC. comeD. go（）3.Please note that our offer will remain valid until the end of this month.The underlined word can be substituted for by each of the following EXCEPT:A. openedB. goodC. firmD. open（）4. Please ________ Sales Contract No. 8956 in three originals.A. make offB. make outC. make upD. make for（）5.So far as we know, the rates they ____ are among the most competitive in the line.A. quoteB. placeC. makeD. bid（）6.Warning marks such as “Fragile” must be on the outside of each carton.A. writtenB. brushedC. copiedD. stenciled（）7.The consignment was shipped on the SS Mermaid which left for Shanghai on May 15.A. cleanB. cleanlyC. clearD. clearly（）8.We will ______ our bankers to amend the L/C and give you the advice without delay.A. adviseB. informC. instructD. notice（）9.We are sorry to tell you that neither of the ____ you mentioned has reached us yet.A. letter of creditB. letters of creditC. letter of creditsD. letters of credits（）10.To remedy our fault, we have forwarded __________ for all the defective items.A. alternativesB. choicesC. substitutesD. replacements Section BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank.（）1. A. caption B. captioned C. subjected D. pictured （）2. A. which B. that C. who D. where （）3. A. seafit B. oceanworth C. seaworthy D. seaworth （）4. A. for B. at C. on D. to（）5. A. at B. for C. with D. to（）6. A. in line B. lining C. lines D. lined （）7. A. so B. therefore C. thus D. but（）8. A. in B. for C. to D. at（）9. A. cope B. deal in C. handle D. specialize （）10. A. at B. on C. in D. toSection CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.Passage OneThe process of mediation is in essence a negotiation that is facilitated by an objective third person. The parties remain the decision makers in the process, and the mediator assists in keeping the channels of communication open, guiding the parties in the process of identifying and resolving each issue separately, and preparing a final agreement. Although for many years the use of mediation has been a common means of resolving noncommercial disputes, it is increasingly being used in the business and international arenas.The focus of mediation is on the future relationship of the parties. The process is intended to allow the parties to repair and then build a more durable relationship that will hopefully continue to their mutual benefit. Often, mediation results in a compromise by both parties, and they both come out winners.The process is informal, relatively easy and fast, and less costly than arbitration or trial. It is also non-binding and voluntary, so that the parties can be less concerned about fighting for their rights and more constructive in protecting their interests. Another advantage of mediation is that it is confidential; information revealed during the process and any agreement made will not be on the public record.The parties typically choose a mediator or are referred to mediation by a court before litigation is pursued. A mediator may meet with the parties separately to identify and clarify the issues and hold joint sessions to assist them in arriving at an agreement. Sessions will be devoted to improving communication between the parties and guiding them toward their own solution. A mediator may develop solutions and recommend to the parties but will not impose a settlement on the parties. If no agreement is reached, the mediator will not decide in favor of one party. Rather, the mediation will simply be unsuccessful.（）1.According to the passage, how many things the mediator can do to facilitate the process of mediation?A. TwoB. ThreeC. FourD. Five（）2. From the legal perspective, mediation is not allowed to take place between .A. a customs officer and a smugglerB. a father and a sonC. an importer and an exporterD. two countries at war（）3. In the second paragraph, which of the following is not mentioned about mediation ?A. DisadvantagesB. focusC. Possible resultsD. Purpose（）4.Which of the following pairs of words demonstrates a relationship that is most similar to that between Mediator and Mediation?A. Arbitrator and ArbitrationB. Banker and BankingC. Insurer and InsuranceD. Shipper and Shipment（）5.Which of the following statements is true?A. According to the writer, mediation is such a simple way to solve issues that it isunlikely to be successful. .B. A judge will sometimes proposes that disputing parties solve their issues throughmediation instead of litigation.C. A mediator will decide in favor of one party only when agreement is reached.D. In order to make mediation successful, a mediator will demand that the partiesaccept a settlement he has made.Passage TwoEmployees of SAS Institute live in a workers’Utopia. On the company’s wooded campus in North Carolina is everything a person could need: doctors, dentists, on-site childcare, masseurs…SAS has just been chosen by Fortune magazine as one of the best companies to work for in the US. Like the other 99 companies singled out, SAS is not content to reward employees with a mere pay check. Instead, the company is dead set on making their lives easier.Indeed, there is little these good employers will not do to take the load off their workers’shoulders. Some provide subsidized housekeepers. Some deliver ready-cooked gourmet meals to employees’doors in the evening. Others offer haircuts, free Viagra, cut-price sushi, free ergonomic chairs. One company even provides $10,000 towards the cost of adopting a child.Not content with the above, some employers are helping their staff fill their leisure hours too. Many offer swimming pools and fitness centers, some arrange guitar lessons or provide garden allotments. Some even lay on company holidays, whisking workers and their partners off to luxury island locations.And that is not all: some companies also set the standard for employees to follow in their private lives. At First Tennessee, employees get a $130 cash bonus if they are seen to be practicing 10 specified healthy behavior patterns.For these forward-looking employers the vexed problem of work / life balance –assumed to be one of the greatest workplace issues facing us –is magically eliminated. These companies are mounting a take-over bid for their employees’ lives with the result that issue of balance no longer arises.And at these companies hardly anyone ever leaves. Which might mean everyone is gloriously happy. Or it might mean the prospect of severing one’s entire life from an employer is so daunting that it seems easier to stay put.Amid all this bounty there is just one thing that none of these companies offer. And that is time. If employers really want to show that they are helping employees balance their lives, the answer is not to do their shopping, fix their teeth and issue them with laptops so that they can work ‘flexibly’ right through the night. It is to ensure that people do not work too hard. To write it into the company’s culture that no one will be expected to work more than, say, 40 hours a week on average. And for the Chief Executive to show the way.Certainly this would not be easy, and probably not cheap either. But an employer that tackled the long-hours culture would be reaching the parts that all the free hairdos, Viagra and guitar lessons in the world will never reach.（）6. According to the passage, which is the best way for employees to balance their lives?A. To offer swimming pools and fitness centers.B. To arrange guitar lessons or provide garden allotments.C. To set the standard for employees to follow.D. To let employees have their own time, ensuring people do not work too hard. （）7. According to the passage, which benefits are partly paid for by the companies?A. Guitar lessonsB. ViagraC. housekeepersD. sushi（）8. What does the phrase “to lay on” in the sentence “S ome even lay on company holidays, whisking workers and their partners off to luxury island locations”mean?A. To provideB. To put onC. To sellD. To envisage（）9. The passage suggests that employers can offer the following fringe benefits to their employees except .A. holidaysB. hairdosC. timeD. guitar lessons （）10. Which of the following statements is true?A. Employers can offer any fringe benefits to their employees.B. Employers can help their employees to purchase their apartments.C. Employers issue their employees with laptops just to balance their lives.D. Employers can send their employees to luxury island locations for holidays.III．Business Translation: 20%（商务翻译，20分）Section ADirections: There are ten terms in this section. Translate the English terms or phrases intoChinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.1. Air Waybill2.confirmed L/C3.open cover4.neutral packing5. document of title6.空白背书7.承兑行 8.颜色搭配9.速遣费 10.行业刊物Section BDirections: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.1.我们对于你们在《电脑世界》上做广告的各类电脑配件(computer accessories)很感兴趣。
2010年BEC中级阅读：例题（二）
Questions 8-12 . Read this advertisement of a Canadian computer incorporation. . Choose the best sentence from the list A-I on page 5 to fill each of the blanks. . For each blank (8-12)mark one letter(A -I) on your Answer Sheet. . Do not mark any letter twice. . One answer has been given as an example. AST'S BRAVO FAMILY Our new and improved Bravo series of personal computers is designed to do calculations in a new way. For example, the new Bravo MT has the same features of Intel's very fast Pentium 60MHz microprocessor. It's all the power you need to run an entire workgroup or the latest graphics-intensive programs, and processes even the most complicated mathematical calculations five times faster than the DX2/66. …… 8…… It's perfect for the power user who demands high performance at an attractive price point. Also new from AST is our latest generation of Bravo LC desktops, a value line of energy efficient 486 personal computers. Our entire Bravo LC family,while still affordable, has new muscle——Intel 486 microprocessors up to 100 MHz and a VESA Local Bus slot. Today, it's fast, tomorrow it could be even faster, if you choose to raise it to Intel's Pentium Over Drive processor. How about more performance in less space? The Bravo LP is a low profile 486, loaded with award-winning engineering. …… 9 …… And the graphics RAM can be enlarged to ZMB for 64-bit processing. Our new Bravo NB notebook computers, recently named the number one of the 20 world's top notebook computers,are some of our best examples of the Bravo family. ……10 …… It is particularly ideal for small businesses,home offices,and mobile users. With Bravo, there's something for everyone. Including high value, performance, and the most responsive around the-clock phone support anywhere. …… 11 …… By the way,our 486 Bravos are all approved by the Environmental Protection Agency …… 12…… For an AST reseller near you,please call 800 876- 4 AST. Example: C A. Would you expect anything from the world's fifth largest (and growing )personal computer company? B. In addition,you'll find .yourself in the enjoyment of free maintenance and transportation. C. If you want speed, power, expandability, and dazzling graphics performance at a very affordable price, you'll find it in our Bravo personal computers. D. The MT also comes with two AL-slots for graphic upgrades and installed windows-based software solutions. E. So, you'll save energy, money,and perhaps a few trees. F. For instance, innovative security features help you keep your most confidential work to yourself. G. As a result, you need a certificate issued by the Environment Protection Agency if you buy a personal computer. H. The Bravo NB4/33 is even thinner, lighter,faster, and more affordable- using very little power with a longer battery life. I. Finally, the DX2/66 is inferior to our Bravo MT in speed, function and graphics performance. 参考答案 8. D 9. F 10. H 11. A 12. E。
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READINGQUESTIONS 1-45PART ONEQuestions 1-5●Look at question 1-5.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer Sheet. 1A Speakers are given at least 50 minutes for each presentation.B A period of up to 50 minutes is allowed for questions.C No presentation should take longer than 50 minutes.Why did Tony phone?A to ask Gill to calculate some production figures againB to report that there is no longer a mistake in the figuresC to inform Gill that the prices of some components have risenA Applicants for this post will receive training from the company.B Applicants for this post should live within reach of Manchester.C Applicants for this post must have a qualification in computing.A Minto Deliveries takes under a day to deliver anywhere in the country.B Minto Deliveries provides free insurance for its delivery service.C Minto Deliveries guarantees to charge lower prices than other companies.5A All staff need a permit to work late.B Security can tell staff whether they need permits to work late.C Staff working late should get permits from their line managers.PART TWOQuestions 6-10●Look at the list below. It shows the contents of a magazine for small businesses.●For questions 6-10, decide which part of the magazine (A-H) each person on the oppositepage should read.●For each question, mark one letter (A-H) on your Answer Sheet.6 Sophie van Sommeren owns a small recruitment agency and needs to know how to cut her running costs.7 Jimmy Loh runs a small export firm and needs to understand how proposed changes in tax rates will affect his business.8 Joachim Koch designs games software, and wants advice on expanding his business by selling products abroad.9 Market researcher Angela Ponti wants to find out what people think of the contents of the magazine.10 Tax consultant Yvonne Kiwitz wants to learn how to motivate her team more effectively.PART THREEQuestions 11-15●Look at the graphs below. They show domestic sales and exports of cooking oil for twocompanies, Farenzo and Veria, over a ten-year period.●Which year does each sentence (11-15) on the opposite page describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.11In this year Farenzo’s domestic oil sales rose, but its exports, like those of Veria, were reduced.12Although the volume of oil sold by Farenzo to the home market equalled that of Veria, Veria exported a larger quantity.13In this year both domestic and foreign sales in creased for the two companies, although their exports fell in the twelve months following.14Veria sold more oil abroad than at home in this year, while Farenzo’s domestic sales recovered after a dip, equalling a previous peak.15In this year the volume of Farenzo’s exports rose as domestic sales fell, while there was an opposite trend at Veria.PART FOURQuestions 16-22●Read the article below about managing change at a bank.●Are sentences 16-22 on the opposite page ‘Right’or ‘Wrong’? If there is not enoughinformation to answer ‘Right’ or ‘Wrong’, choose ‘Doesn’t say’.●For each sentence 16-22, mark one letter (A, B or C) on your Answer Sheet.How a bank manage changeAs a major bank, we often make big internal changes, such as reorganising our branch network. My responsibility, as Vice-Chairman, is to manage those changes –even if I don’t altogether agree with them. This sometimes happens, as decisions of this nature are made by the whole senior management team. These decisions of this nature are made by the whole senior management team. These decisions always involve assessing financial risks, and also anypotential damage to the company’s reputation. We take this very seriously, as we have a high public profile.A project team is then set up to plan the change in detail. This team is always headed by one of our project managers, who, in consultation with me, selects members of the team. Many of our staff have valuable experience of project work. With several projects running at the same time, my role is to co-ordinate them and keep an eye on progress. I must ensure each project keeps on schedule, and I may have to make difficult decisions in order to prevent waste and poor performance.When an individual project is nearly complete, my involvement is over and it is passed to the appropriate department head, who must then make sure that the agreed changes are introduced. We depend on that person to take full responsibility for its success.16Change that are needed in the company are decided by the writer alone.A RightB WrongC Doesn’t say17Public opinion of the bank may be affected by the way it manages change.A RightB WrongC Doesn’t say18The writer’s responsibilities sometimes include leading project teams.A RightB WrongC Doesn’t say19Members of project teams are chosen on the basis of their experience.A RightB WrongC Doesn’t say20The writer is responsible for knowing what each team is doing.A RightB WrongC Doesn’t say21It is sometimes necessary to end a project if a team does not make enough progress.A RightB WrongC Doesn’t say22Project managers have the responsibility for introducing the changes in the final stage.A RightB WrongC Doesn’t sayPRAT FIVEQuestions 23-28●Read the article below about a bicycle manufacturing company●For each question 23-28 on the opposite page, choose the correct answer.●Mark one letter (A, B or C) on your Answer Sheet.The SupabykeJohn Stone likes to watch people’s faces as they pass by his office and see his bicycle outside. It is not that it’s a racing machine: in fact, it’s not easy to lift and it’s far from small. Nor is itanywhere near the upper endof bike prices – it sells foronly about￡600. But itattracts attention because it iselectric and that makes itfaster than an ordinary bike.His company, JS Supabykes,started in 1999. ' I saw anelectric bike advertised, gotone and rode it around thecity,' says Stone. 'People wanted to know how much it cost and where they could get one.' He realised this was a business opportunity and told everyone, without doing any research, that 'the bikes were ￡500 and would be available soon.’The Supabyke was instantly popular. A recent survey of electric bicycle owners showed that the average Supabyke covered 2,300 km per annum, replaced 3 car journeys per week, and in the morning rush hour traffic it provided a journey time faster than a bus. Another independent survey showed that everyday expenses were lower than those of rival products. Best of all, with a JS Supabyke, you don’t need a driving licence and there are no parking problems!The company now wants toexpand overseas. Stone hasthe capacity to meet thedemand and he believes hewould only need one or twomore staff. At present he hasten staff looking after sales,marketing and logistics.Production facilities in Asiawould be able to increaseoutput quickly. ‘We don’tneed a lot of R and D and ouroverheads are extremelymanageable.’ He says, ‘as JSSupabykes shares an officewith a recruitment agencyrun by my wife.’Stone has managed to payback funding he receivedfrom a venture capitalcompany and is now incharge. The board consists ofhim and three other people,but he says this will have tochange in the future. ‘Wewill have to look outside forinvestment and I am going tohave to look at our board. Weneed people who have adeeper understanding of thebusiness, especially of exportmarkets.’He is now thinking ofupgrading the company’swebsite so that customerscan easily access informationabout the Supabyke.Currently the website isreceiving over 10,000 hits amonth and they are expectingto have twice as many whenthe upgrade is complete.Things are looking good forthe company.23What is said in the first paragraph about John Stone’s bike?A It is reasonably priced.B It is quite light.C It is compact.24John Stone set up JS Supabykes becauseA a market research firm advised him toB he realised the bikes would be easy to make.C he could see there was a demand.25The Supabyke is popular becauseA it is easier to park than other electric bikes.B it is cheaper to run than other electric bikes.C its top speed is higher than the normal speed of a bus.26What does John Stone say in the fourth paragraph about the company?A it can only afford to employ a small staff.B its offices are too small.C its overheads are not too high.27Why will John Stone make changes to JS Supabykes’ board?A He needs to take on someone experienced in selling abroad.B He is unhappy with the present board’s performance.C He has to include someone from the venture capital company.28What does John Stone intend to do with the company’s website?A redesign it so customers can purchase a Supabyke onlineB make it more user-friendlyC double its links to other sitesPART SIXQuestions 29-40●Read the report below about a marketing exhibition.●Choose the correct word to fill each gap, from A, B or C on the opposite page.●For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.Beautech Marketing ExhibitionFrance is, after Germany, the largest European cosmetics market. This is a fact which (29)…………it an ideal location for Beautech, the major international exhibition of new materials for the cosmetic industry, (30) ………… at the Paris Conference Centre last April. Beautech has enjoyed enormous success (31) ………… it was established ten years ago.The (32) ………… visitors at the stand of SCC, one of the leading representatives of the industry, all wanted to learn about the company’s latest products, (33) ………… particular attention to the new Elfal CB 390. This product is a cleaning agent in shampoo; it can (34) ………… be applied directly to improve the condition of the hair. Several firms expressed interest (35) ………… the technical developments behind the product.In response to previous requests, (36) ………… was a conference accompanying the exhibition.(37) …………examined recent developments in chemical technology and their effects(38) ………… modern cosmetics.The next Beautech Exhibition is due to take (39) ………… at the Madrid Conference Centre next year. Anyone wishing to exhibit (40) …………contact the Beautech Committee as soon as possible.29 A did B m ade C put30 A holding B h old C held31 A when B s ince C while32 A many B m uch C plenty33 A having B p aying C setting34 A even B w ell C too35 A to B of C in36 A that B there C it37 A This B These C Those38 A on B with C by39 A part B place C time40 A need B might C shouldPART SEVENQuestions 41-45●Read the notice and the email below.●Complete the form on the opposite page.●Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your AnswerApplication for Team Development CourseFull name of application: (41) ................................................ Applicant’s department: (42) ................................................Course date: (43) ................................................Full titles of preferred workshopsam: (44) ................................................pm: (45) ................................................WRITINGQUESTIONS 46-47PART EIGHTQuestion 46●You work in a large international company. You are expecting an important delivery to arrivetomorrow, but will not be in the office to receive it.●Write an email to your assistant, Markus:●Saying what the delivery is●explaining why you will not be in the office●Telling Markus what to do with the delivery.●Write 30-40 words.PART NINEQuestion 47●thanking her for the invitation●saying which month would be convenient for you●describing your role in the company you work for●explaining why your company has been successful.●Write 60-80 words.PART ONEQuestions 1-8●For questions 1-8, you will hear eight short recordings.●For each question, mark one letter (A, B or C) for the correct answer.●You will hear the eight recordings twice.1Which method of advertising was most effective in reaching customers?2 Who does the woman think will get the job?A TomB MariaC Louise3 Which chart is correct?4What should the woman do with the file?A print itB save itC forward it5 Which graph shows Finley’s performance last year?6 What is the main advantage of this photocopier?A It’s smaller.B It’s cheaper.C It’s faster.7 Which picture shows the new packaging?8Which country has the best potential for growth for the company?A BrazilB USAC RussiaPART TWOQuestions 9-15●Look at the form below.●Some information is missing.●You will hear a man arranging office rental.●For each question 9-15, fill in the missing information in the numbered space using a word,numbers or letters.●You will hear the conversation twice.Office RentalCompany name: IT OptionsCaller’s name: (9) Mr. ............................................Type of office required: (10) Ref. No. ...................................Number of rooms currentlyrequired: (11) ..................................................Total area required: (12) minimum ...........square metresRental charge:(per month with discount) (13) $ ...............................................E-mail address: (14) .......................@ Phone No: (15) 01534........................................PART THREEQuestions 16-22●Look at the notes below about a new product.●Some information is missing.●You will hear part of a presentation given by a company’s marketing manager.●For each question 16-22, fill in the missing information in the numbered space using one ortwo words.●You will hear the presentation twice.LIVEN FRUIT JUICEJuice will be promoted as having benefits for (16) ............................................................... Tar get market ● men and women● 20-30 years old● (17) ...........................................................earning groupPacking ● was designed by (18) ..........................................................● the 4 bottles will be different in (19) .............................................................● the label will be written in easy (20) .............................................................. Launch ● Octo ber● (21) a .............................................................campaign in the first year Distribution ● by (22) ...................................................................PART FOURQuestions 23-30●You will hear a radio interview with a financial expert called James Bridie, who is givingadvice to small companies.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the interview twice.23 What is James Bridie's job?A businessmanB journalistC banker24 James is giving advice to companies thatA require money urgently for a short period.B banks have refused to lend money toC need a lot of money for long-term growth.25 James says experienced businesses may have cash flow problems becauseA they are not used to things going wrong.B their predictions are not always accurate.C things happen which they cannot control.26 Which way of raising money does James recommend businesses try first？A borrowing money from the bankB offering incentives for early paymentC asking friends and relations for a loan27 What does James suggest selling?A unused equipmentB company carsC buildings owned by the company28 Why should companies wait before replacing what is sold?A They can research what the best buy would be.B They may realise they don't need a replacement.C They may find that renting is a cheaper option.29 What does James suggest companies can get a loan against?A their raw materialsB their buildingsC their unsold products30 Who does James recommend companies approach for a special loan?A a specialist finance providerB an insurance companyC a bank。