全国职业院校技能大赛英语口语(高职组)赛项样题
2023全国职业院校技能大赛高职组英语口语比赛题库
2023全国职业院校技能大赛高职组英语口语比赛题库**Analyzing the 2023 National Vocational College Students' English Speaking Competition Topic Bank and Preparation Strategies**As the national-level competition for vocational college students, the National Vocational College Students' English Speaking Competition not only tests theparticipants' English proficiency but also evaluates their critical thinking, communication skills, and adaptability. The topic bank for this year's competition is diverse and challenging, covering a wide range of topics from dailylife to professional knowledge. This article aims to provide an in-depth analysis of the topic bank and offer practical preparation strategies for contestants.**1. Topic Bank Analysis**The topic bank for the 2023 National Vocational College Students' English Speaking Competition is rich and diverse, including topics such as technology, environmental protection, education, culture, society, and more. Thesetopics not only require contestants to have a solid foundation in English language skills but also to be well-informed about current affairs and trends.**2. Preparation Strategies****a. Enhancing Language Skills:** The foundation of any speaking competition is language proficiency. Contestants need to focus on improving their vocabulary, grammar, pronunciation, and fluency. Regular practice with native speakers and participation in speaking clubs or workshops can be helpful.**b. Understanding the Topic:** Contestants should thoroughly research and understand the topics in the topic bank. They should be able to identify key points, arguments, and examples related to each topic. Preparing outlines and mind maps can help organize thoughts and ideas.**c. Practice Speaking:** Practicing speaking inEnglish is crucial. Contestants can do this by speaking to themselves, engaging in debates or discussions with others, or delivering practice speeches. Recording their speeches and listening to them later can help identify areas for improvement.**d. Preparing for Unexpected Questions:** Competitions often include unexpected questions or impromptu speaking tasks. Contestants should be prepared to think quickly and confidently in such situations. Practicing impromptu speaking exercises and developing quick thinking skills can be helpful.**e. Managing Stage Presence:** In addition to language skills, contestants need to project confidence and poise on stage. They should practice presenting in front of a mirror or to family and friends to develop their stage presence and confidence.**3. Conclusion**Preparing for the National Vocational College Students' English Speaking Competition requires a comprehensive approach. Contestants need to focus on enhancing their language skills, thoroughly understanding the topic bank, practicing speaking, preparing for unexpected questions, and managing their stage presence. With dedication and hard work, they can achieve success in this prestigious competition.**全国职业院校技能大赛高职组英语口语比赛题库深度解析与备考策略**作为针对职业院校学生的国家级竞赛，全国职业院校技能大赛高职组英语口语比赛不仅考察参赛者的英语口语能力，还考察其批判性思维、沟通技巧和应变能力。
2019年全国职业院校技能大赛高职“英语口语”赛项赛卷 Interview 9+2 Backup
Part II Interview (3 minutes) Now you will see an advertisement.Task: Suppose you are working with Thompson Brothers Landscaping and you are receiving a person who is interested in the service provided by Thompson Brothers Landscaping. You will answer questions from the person.Contestant: A clerk of Thompson Brothers Landscaping Question Master: A person who is interested in the service provided byThompson Brothers LandscapingNo. of Questions: 6-8Part II Interview (3 minutes) Now you will see an advertisement.Task: Suppose you are working with Party Patrol and you are receiving a person who is interested in the service provided by Party Patrol. You will answer questions from the person.Contestant: A clerk of Party PatrolQuestion Master: A person who is interested in the service provided by PartyPatrolNo. of Questions: 6-8Now you will see an advertisement.Task: Suppose you are working with Blades Garden Machinery and you are receiving a person who is interested in the service provided by Blades T/A Hungary Mowers. You will answer questions from the person.Contestant: A staff member of Blades Garden MachineryQuestion Master: A person who is interested in the service provided by BladesGarden MachineryNo. of Questions: 6-8Now you will see an advertisement.Task: Suppose you are a staff member of Carolina Property Management and you are receiving a person who is interested in the service provided by your company. You will answer questions from the person.Contestant: A staff member of Carolina Property Management Question Master: A person who is interested in the service provided byCarolina Property ManagementNo. of Questions: 6-8Now you will see a poster.Task: Suppose you are one of the organizers of the Open House Event and you are receiving a person who is interested in the event. You will answer questions from the person.Contestant: An organizers of the Open House EventQuestion Master: A person who is interested in the eventNo. of Questions: 6-8Now you will see an advertisement.Task: Suppose you are a staff member of Breakthrough Training and you are receiving a person who is interested in the training program advertised.You will answer questions from the person.Contestant: A staff member of Breakthrough TrainingQuestion Master: A person who is interested in the training program advertisedNo. of Questions: 6-8Now you will see an advertisement.Task: Suppose you are one of the organizers of the Lake Oswego Festival of the Arts and you are receiving a person who is interested in the volunteering work. You will answer questions from the person.Contestant: An organizer of the Lake Oswego Festival of the ArtsQuestion Master: A person who is interested in the volunteering workNo. of Questions: 6-8Now you will see an advertisement.WA: West Australia 西澳大利亚州CASA: Civil Aviation Safety Authority 民航安全局GST: Goods & Services Tax 商品与服务税Task: Suppose you are a staff member of Interspacial Aviation Services Pty Ltd and you are receiving a person who is interested in the training programs provided by Interspacial Aviation Services Pty Ltd. You will answer questions from the person.Contestant: A staff member of Interspacial Aviation Services Pty Ltd Question Master: A person who is interested in the training programs providedby Interspacial Aviation ServicesNo. of Questions: 6~8Now you will see an advertisement.AD&D: accidental death and dismemberment 意外身故和残疾险401k/Roth 401k: 企业退休金计划DUI: driving under the influence 酒驾TWIC: Transportation Worker Identification Credential 运输司机证Task: Suppose you are working with States Logistics Services, Inc. and you are receiving a person who is interested in the positions advertised. You will answer questions from the person.Contestant: A staff member of States Logistics Services Question Master: A person who is interested in the positions advertisedNo. of Questions: 6~8Backup 1Part II Interview (3 minutes) Now you will see an advertisement.Task: Suppose you are a staff member of TLC Agencies, LLC and you are receiving a person who is interested in the service provided by TLC Agencies, LLC. You will answer questions from the person.Contestant: A staff member of TLC Agencies, LLCQuestion Master: A person who is interested in the service provided by TLCAgencies, LLCNo. of Questions: 6-8Backup 2Part II Interview (3 minutes) Now you will see an advertisement.Task: Suppose you are a staff member of Superlink Travels (Pvt) Ltd. and you are receiving a person who is interested in the tour advertised. You will answer questions from the person.Contestant: A staff member of Superlink Travels (Pvt) Ltd.Question Master: A person who is interested in the tour advertisedNo. of Questions: 6-8分值：10。
第六届全国高职高专实用英语口语大赛复赛(样题) (1)
第六届全国高职高专实用英语口语大赛复赛（样题）Part I Short Speech （2 minutes）Task:-- You are required to recite the following short speech.-- You’ll have 20 minutes for preparation.Ladies and Gentlemen, Our conference has lasted three days. It has achieved tremendous success. Eighteen scientists and scholars spoke at the conference. Many more aired their views freely at group discussions, which proceeded in a friendly and lively manner. I benefited greatly by attending this conference and hope you did too.Science and technology are a kind of wealth created in common by all mankind. They must, in turn, serve the needs of all people and serve the interest of world peace. All nations must learn from one another. Science involves effort and toil. At the same time, it calls for creativeness, imagination and cooperation.Ladies and gentlemen, you have my best wishes for even greater achievements in your career of science. Now, I declare the conference closed. Thank you.Part II Presentation (3 minutes) Task:-- You are required to talk about the figure, describing and comparing the sales of three companies.-- You’ll have 3 minutes for preparation. You must complete your presentation in 3 minutes.Sales Records of Two Software CompaniesPart III Interview (3 minutes) Now you see a job advertisement.A Fortune 500 company established in March 1996World's largest manufacturer, seller and distributor of beverages Operates in the United States, Canada, Spain, Greece and Russia Generates nearly $8 billion in annual salesJoin Us!We’re seeking talented candidatesFor details please visitTask:⏹Suppose you are the Human Resources Manager of the company.⏹An applicant comes to ask you for information about your company. Be prepared tohis or her questions about your company.-----------------------------------------------(Sample questions)------------------------------------------1.I heard from my friends about your recruitment. Can you tell me some moreinformation about your company?2.When was R&J founded?3.In what geographic areas do you have business operations?4.What qualifications are needed for a candidate?5.Which office should I be working with?6.Where can I get the details of your recruitment?7.Is it necessary for me to make frequent business trips to different places?8.I see. Thank you very much for your attention.。
全国职业院校技能大赛英语口语(高职组)赛项样题
全国职业院校技能大赛英语口语(高职组)赛项样题2015 年全国职业院校技能大赛高职组英语口语赛项样题1. 职场描述(Presentation) (3 minutes) Task: You are required to talk about the following chart, giving your comments on possible causes of the survey results.2. 情景交流(Interview) (3 minutes)Now you ’l l see a poster.PUBLIC NOTICE of NONDISCRIMINATION: Northland Pioneer College doesnot discriminate on the basis of race, color, national origin, religion, marital status, gender, age or disability in admission or access to, or enjoyment in its educational programs or activities. For more information call 1-800-266-7845 ×6244 or 928-536-6244.* NOTE: Food for your soul; Solar (Sol) for your food. Sustainability: 可持续性Task: Suppose you ’r e the secretary working at Northland Pioneer College andsomeone is interested in the course. You will talk with the person and answerhis /her questions.[Contestant: a secretary at the collegeQuestion Master: a person who is interested in the courseNo. of Questions: 8-10]3. 职场考验(Role-Play) (8-10 minutes) 场景：campus参赛选手首先根据抽取的场景单词“campus ”进行情景设计，如把“campus ”设计为在校园内举行一场校园招聘（campus interview ）；第二步分配角色，每位小组成员至少扮演一个情景中的角色，例如一名选手扮演来自企业的招聘人士，另外三名选手扮演应聘的学生；第三步分角色表演。
2019年全国职业院校技能大赛导游服务赛项(高职组)导游英语口语测试题库
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding aname on welcome sign with“Grant”and your company’ｓit.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change o f plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasonsfor being late.C.Give somesolutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discusswith the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothethe guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerneddepartmentof the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agencyand the driver.B.Give a brief introduction to the city and the hotel.C.Answer somequestionsaskedby the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you areand your group number.the B.Ask if new departure time available and what’ｓnew check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is anotherflight available.D.Give the passportsand boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make surethe reasonsfor changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservationshould be coveredby the tourists.Dialogue8Supposeyou are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Supposeyou are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cardsto the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartmentof the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chineserestauranton the secondfloor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggageand a wheelchair for a guestwith a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high seasonand the rooms in the hotel are in short supply.When you assignthe tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasonsfor being replaced.B.Soothethe tourists.C.Offer somesolutions to the problem.Dialogue12Supposeyou are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room becauseit is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guestfor the reasonsof dissatisfaction.C.Promiseto talk with the hotel managerand changethe room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you needto advisethe necessaryinformation and answersomequestionsof the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programsfor the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guestsaroundthe clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guestsaswell.C.Ask how to usethe device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr.birthday the day Carpenter will celebrate his daughter’ｓafter tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenterthat the hotel hasfirst classgolden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenterwant to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leaderafter assigningthe rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reasonfor the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you arediscussingthe itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenicspotsin the Forbidden City.C.Answer relevant questions.D.Give safeprecautions.Dialogue19A guestcomplains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:expectationof the tour in the city.A.Ask for the guest’ｓB.Introduce somefamous spotsin the city.C.Give somesuggestionsabout the tour arrangement.Dialogue21Perform asa tour guide.Explain scheduleof tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departuretime and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call GuangzhouHotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight disheswith a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreementor disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer somesuggestionsto the tourists.Dialogue25One of your guests wants to know something about Chinesecuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce someclassical Chinesecuisine.B.Introduce somelocal special dishes.C.Recommendsomerestaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guestsare very interestedin it.Make a dialogue with him.Your dialogue will include the following points:A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer somerelevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some piecesas a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommendsomesouvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guestswant to taste somelocal snacksand ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce somerepresentativelocal snacks.B.Recommend the guests where to have the genuine snacksin the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristicsof Huangmei Opera.B.Answer somequestionsaskedby the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you areon the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristicsof Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer somequestionsaskedby the tourists.Dialogue31As a local guide,you areon the way to a scenicspot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashingFestival.C.Answer somequestionsaskedby the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purposeof the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergencyat home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasonsfor cancellation.B.Soothethe tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall thisvery dangerousfor morning.But it rains heavily and it’ｓthe guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Supposeyou are the tour guide,an old couple requestto stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them someprecautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phonenumber,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer aredangerousfor swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group beginsthe tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselveson the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38group wants toA tourist from the UK in Mr.Zhang’ｓbuy a jade carving in a designatedstore for tourists,buthe notices a flaw in the carving and it is the only one leftin the store.The tourist then leavessomemoney with Mr. Zhang and asks him to buy one for him when it’ｓavailable and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refusefirst.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expensesfor purchasing and shipping.Dialogue39Act as the tour guide to call the housekeepingdepartment of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeepingwho you are.B.Tell the housekeepingto do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Requesta small cake and some rosesto be sent to her room while the tour group is out.You would like to have the cakeput on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssayshe is too tired and if possible,he would like to seeit tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Expressyour apology.B.Clearly explain the situation and give your suggestion.understanding.C.Hope to get your tourist’ｓDialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasonswhy you cannot go with her.B.Introduce some local products and write down the nameof the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to seepandasin the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:arrangeit.A.Give the reasonswhy you can’ｔB.Introduce the charming attractions arranged.fort them in an appropriateway.Dialogue43Supposeyou are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performanceby themselves.B.Suggestthat they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance. Dialogue44A tourist named Tom complains to you that his showerwork.Act as the tour guide and make a dialogue doesn’ｔwith the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.a minor problem and can be fixed inB.Tell him that it’ｓabout half an hour.anize someactivities while they arewaiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussingwith your coachdriver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walkto the next scenicspot instead.C.Discuss whether to have any change to the group’ｓtravel schedule.D.Soothethe tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he hasalready known it.B.Reachan agreementwith him about how to deal with the two tourists.C.Make a good arrangementfor the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendantthat the tourist seemsairsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsicknessas well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well becauseof his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchangerooms with someone elsein the group.work,you will ask the B.Tell him if it doesn’ｔreceptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declarethe loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in thehotel.C.Tell him to pay the medical expenses himself.D.Persuadehim to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organsfirst.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room.fall asleepbecauseof He calls you angrily that he can’ｔthe noisy cleaning of the room maid.He insists that heAct as a local has pushed the key of“Do not disturb”．guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reasonfor anger.light is OK B.Tell him to make surethe“Do n ot disturb”or not.C.Offer the solutions.Dialogue59Supposeyou are the local guide and you accompanyone of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptomsof the tourist.B.Ask the doctor whether the tourist can continue the following sightseeingactivities or not.C.Inquire details concerned.Dialogue60Supposeyou are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothethe guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when andwhere the tourist lost his passport.B.Offer somesolutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院）becauseof the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for thecancellation.B.The local guide asksif it is possibleto seethe film TheHunchback of Notre Dame(电影《巴黎圣母院》，又称《钟楼怪人》）insteadof on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothethe tourists.Dialogue63Supposeyou are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:friends.A.Figure out the identities of the guests’B.Tell them that you’ll have to get the permission of the tour leaderand other tourists first.ID Cards and travel fee C.Tell them to get their friends’ready.Dialogue64Supposeyou are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guestto be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demandthat their breakfastbe servedin their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy andfour treasuresof study(文房四宝）.China’ｓB.Give a brief introduction to the Chinesefans.C.Answer somequestionsaskedby the tourists. Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interestedin Chinesecultures such as Wushu,the spring festival.Your dialogue will include the following points:A.Give a brief introduction to Wushu,suchasTaijiquan.B.Give a brief introduction to the customs of the spring festival.C.Answer somequestionsaskedby the tourists.Dialogue68Supposeyou are a tour leader.You and your tour groupthe last are on the way back to the hotel by coach.It’ｓday of your itinerary.Your dialogue with the tourists will include the following points:the last day of the tour.A.Tell the tourists that it’ｓB.Remind the tourists to pack up this evening and go to bed early.C.Tell the tourists the time of morning call and leaving the hotel.Dialogue69Act as a tour guide.You are introducing silk to the tourists,and your dialogue will include the following points.。
全国高职高专实用英语口语大赛(6套样题)(推荐文档)
第一套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.Ladies and Gentlemen,It ’as great pleasure to have you visit us today. I ’ mvery happy to have the opportunity to introduce our company to you.Our company was established in 1950. We mainly manufacture electronic goods and export them all over the world. We grossed about US $100 million last year, and our business is growing steadily. We have offices in Asia, North America and Europe, with about 1,000 employees, and we are working gladly to serve the needs of our customers. In order to further develop our overseas business, we need reliable agents to market our products.I hope you will consider doing business with us. Thank you.Part Two PresentationBe prepared to talk about the following chart, describing, comparingand summarizing the contents. You can also add your own comments.Tom and Thompson Company's World Sales ofSports Equipment500 450) 360n 400oi 300l Tennisl 300iGolfM(200$ Badminton90SU1001998 2002Note: badminton羽毛球Part Three InterviewNow you see an advertisement here. Be prepared to discuss this ad and issues in relation to the development of chain stores in China.DONUT & COFFEECHAIN- 48 Locations -FOR SALEThe BESS EATON chain of 48 fully operating donut （多幅饼） & coffee shops are located in Connecticut, Rhode Island and some other cities of southern New England. It is available forimmediate sale. Its 2003 sales reached $28,125,000. First class, a fully equipped bakery & an additional office building are also available.BESS EATON is a 50-year-old family business with 650 employees and many prime locations in rapidly developing southern New England areas, including southern Connecticut and Rhode Island ’Contact Allan M. ShineWinograd, Shine & Zacks, PC123 Dyer Street, Providence, RI 02903(T) (401)273-8300(F)(401)272-57282第二套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.Ladies and Gentlemen:Welcome you all here for the fourth annual meeting of our Asian sales staff. I know you are all busy, so I especially appreciate your taking time to participate in this meeting today.There are 16 participants here. First, Mr. Carl Allen, our sales manager, will make a few remarks. He will speak about the sales promotion for the coming year and the problems that some of us have had in the past year. After Mr. Allen remarks,’ the meeting will be open for comments and discussion from the rest of you.We hope that you will all take an active part in this meeting and air your views frankly. After the meeting, we will all go to the Rose Room of this hotel for a dinner. Now, shall the meeting begin ？Part Two Presentation Be prepared to tell about the following chart, describing, comparing and summarizing the contents. You can also add your own comments.Changes in Number of Employees at CMA & SR 250230210190195 200 175185175170) 150CMA 0SF100(501999 2000 2001 2002Note: CMA and SR are the names of two companies.Part Three InterviewHere is a company ’ s job training program. Be prepared to discuss this program and your views on job training in general.Wal-Mart Stores, Inc. Training Program"My Education Connection" is a new partnership between Wal-Mart Stores, Inc.and selected online education providers.Nationally famous colleges and universities, as well as highly regarded e-Learning companies, have cooperated with Wal-Mart Stores, Inc. to provide educational opportunities through "My Education Connection" on your home computer.This benefit offers all associates the opportunity to take online GED preparation, college courses, language courses and personal enrichment courses on associates' personal computers.The selected educational providers have extended special pricing available only to associates, and in some cases, the benefit is extended to include associates' immediate family members.第三套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.(This passage is not good enough both in terms of language and content. Even thefigures given are in doubt which need to be confirmed.)Good afternoon, ladies and gentlemen,Today I ’ m going to give you a brief account of the development of Telecommunications in Shanghai. In 1995, Shanghai became the first city in China to have 8 digit phone numbers. By the end of 1999, the total capacity of the telephone switchboard in Shanghai exceeded 4.5 million sets, and the private telephone lines topped over 3.5 million, while the mobile phone number kept well over 300 thousand. At present, Shanghai has phone connections with more than 25 (Too few???) countries and regions. In 1999 alone, there were 1 million plus internationalexpress(???) delivered in Shanghai. Shanghai also goes ahead of other cities in China in the field of Internet development and Internet services. ISDN has been promoted in the last two years and has been regarded as the standard means of getting onto the Internet.Part Two PresentationHere is a survey chart of unemployment. Be prepared to discuss this chart and your views on unemployment in general.Unemployment Level of a CountryMillionsPart Three InterviewBe prepared to talk about the following hotel room rates table, describing, comparing and summarizing the contents. You can also add your own comments.The room rates of Hongshan Hotel and some of its servicesHONGSHAN HOTELROOM RATESSuites ---------------------- $95 per night(With bathroom and private sitting room)Double Room ------------- $65 per night(With bathroom and full bar facilities)Single room ---------------- $50 per night(double room, single occupancy rate)Economy room --------------- $30 per nightAll rooms are fully equipped withBathrooms and televisionsPrices include a breakfast served in the coffee shopLaundry and business center services are charged第四套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.Ladies and Gentlemen,On behalf of Mingxing Generating Equipment Factory, I sincerely extend our warmest welcome to you all.Before you take a look around our factory, I would like to give you a brief account of it. Our factory has more than forty years ’experience in manufacturing generating equipment complex. With a staff of more than five thousand employees, it is one of the largest factories of its kind in China. The main lines of our products are generators and diesel generating sets. In addition, our factory supplies different models of turbines, too.Our products sell very well both at home and abroad. With advanced technology and up-dated facilities, we can supply you with generating equipment of excellent workmanship and good after-sale services. We always abide by contracts and honor our promises.Part Two PresentationBe prepared to talk about the following advertisement, describing, comparing and summarizing the contents. You can also add your own comments.Full One Year WarrantyGeneral Electric Company warrants this product to be free ofmanufacturing defects for a one-year period after the original dateof consumer purchase or receipt as a gift. This warranty does notinclude damage to the product resulting from accident or misuse.If the product should become defective within the warranty period,we will repair or replace it free of charge, including free returntransportation provided it is delivered to any General Electricauthorized service center.Note: warranty保证书Part Three InterviewHere is a chart of a survey. Be prepared to discuss this chart and your views on college students ’ preference in seeking a job after graduation.200 college students’ (100 boys and 100 girls) responses to the question35%30%30%30%25%25%20%20%20%20% 20%boys15%15%girls 15%10%5%5%0%Scientist Engineer Teacher Businessperson lawyer第五套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.Ladies and gentlemen，Welcome to our town．I'm Xiao Hong ，your tour guide．Now I'd like to tellyou something about this small town．The town was built in the Tang dynasty．In history， a lot of famous poets came here and wrote many poems about it because of its unique beauty．Our town used to be very poor，but great changes have taken place since 1978．It has been developing rapidly in the past ten years and lots of new schools, hospitals and factories have been set up． Now it has taken on a brand new look．Every year a large number of tourists both from home and abroad come hereto spend their holidays． It has become a famous place of interest in China．I hope you will have a pleasant time during your stay here．Thank you．Part Two PresentationBe prepared to talk about the following operating instructions, describing, comparing and summarizing the contents. You can also add your own comments.Clean & Clear Correction FluidSHAKE WELL·TOUCH ON· DO NOT BRUSHA pply sparingly by dotting the outline of each letter with brushtip.A llow 8—10 seconds to dry. Recap tightly after each use.A vailable in colors: white, black, blue.A void contact with clothing. Wipe up accidental spills quickly.C omplies with environmental regulations. Stock No. 563－01.C aution: The contents can be harmful. Non-flammable.(Words for reference: fluid 液体； sparingly 节俭地；brushtip 刷尖；spill 溅出；non-flammable不易燃的； caution 注意事项 )Part Three InterviewHere is the first part of an employment ad. Be prepared to discuss this adand job requirements of different companies in general.SPORTS MEN AND WOMEN, JOIN OUR TEAM!DECATHLON is a French company specialized in the production and retailing of Sports Goods all over the world. Founded in 1976, DECATHLON is today the European Leader not only as a sports articles’ Designer and ProducRetail er but a with totally 320 stores worldwide. In China, we have settled in Shanghai, Tianjin, Guangzhou and Shenzhen since 1992. We always look for professionals to reinforceour team and share our values: Honest, Dynamic, friendly, and responsible!The following posts are waiting for you to join in.Universal Manager⋯⋯Security Manager⋯⋯Construction Project Manager⋯Shipping and Customs Coordinator⋯⋯Treasurer ⋯⋯第六套Part One Reading aloudBe prepared to read aloud the following short speech. You should read it as if you are giving a real-life prepared speech.Dear Friends,There ’ s a Chinese saying going like this:“ Just as there is heaven,paradise in there are Suzhou and Hangzhou on earth.”This saying is no exaggeration about the scenic beauty of the two historic cities near Shanghai which attract millions of tourists from both home and abroad every year.For example, the charming landscaped gardens of Suzhou, typical of China ’ ssouthern garden architecture, contain numerous created landscape scenes within a limited space.The ponds, stones, flowers and trees in these gardens create a poetic mood for tourists and therefore, a visit to these gardens is a must for every tourist visiting Suzhou.Part Two PresentationBe prepared to talk about the table showing the areas of investment of NewEra Venture Capital Co. Ltd. , describing, comparing and summarizing the contents.You can also add your own comments.New Era Venture Capital Co. Ltd.Areas of InvestmentsUnit1 Unit 2 Unit 3 Unit 4 Biotechnology, IT-related New materials, Capitalmedicine, projects new energy, operation modernization environmental projectsof traditional technologyChinese medicine and InternetPart Three InterviewHere is a cartoon. Be prepared to discuss it andtudents ’ difficulties in seeking a job.(Word for reference:性别鄙视：sex discrimination)全国高职高专适用英语口语大赛(6套样题)(介绍文档)11。
2019年全国职业院校技能大赛高职“英语口语”赛项赛卷 Debate 6+1 Backup
Background:Every year during public holidays, a wave of price hikes in various sectors—particularly in the restaurant, hotel, car hailing and car wash serviceindustries—sweeps across the world’s big cities.Our Question: Are price hikes during holidays acceptable?Pro: I think price hikes during holidays are acceptable.Con:I don’t think price hikes during holidays are acceptable.Background: Some visitors complain about high food prices at some tourist resorts. Our Question: Are the high food prices at some tourist resorts fair?Pro: I think the high food prices at some tourist resorts are fair.Con:I don’t think the high food prices at some tourist resorts are fair.Background: In China, student evaluations are one of the factors that have an impact on assessment of teachers in many colleges and universities, which in turnimpacts teachers’ career advancement.Our Question: Are student evaluations of teachers appropriate?Pro: I think student evaluations of teachers are appropriate.Con:I don’t think student evaluations of teachers are appropriate.Background: Some Chinese universities are considering setting a limit on the surging number of visitors to their campuses amid concerns that tourists might disruptthe day-to-day operations of the university.Our Question: Should visitors be banned or restricted from visiting campuses?Pro: I think visitors should be banned or restricted from visiting campuses.Con:I don’t think visitors should be banned or restricted from visiting campuses.Background: A tourist from Jiangsu Province was fined 2,400 yuan for wasting 1.2kg of food at a buffet restaurant recently. Some people believe that the restaurant hasno right to impose such a penalty.Our Question:Does a buffet restaurant have the right to fine its customers for wasting food?Pro: I think a buffet restaurant has the right to fine its customers for wasting food.Con:I don’t think a buffet restaurant has the right to fine its customers for wasting food.Background:The world-renowned physicist Stephen Hawking feared that AI would eventually be superior to humans.Our Question: Will artificial intelligence replace humans in the future?Pro: I think artificial intelligence will replace humans in the future.Con:I don’t think artificial intelligence will replace humans in the future.BackupBackground:A middle school offered scholarships of almost 8 million yuan to the students with top scores in the senior high school entrance examination, which hastriggered a heated debate on the Internet.Our Question:Is it advisable to offer a huge sum of scholarship money to encourage students to achieve top scores?Pro: I think offering a huge sum of scholarship money should be advocated for encouraging students to achieve top scores.Con:I don’t think offering a huge sum of s cholarship money should be advocated for encouraging students to achieve top scores.。
高职高专实用英语口语大赛训练题目
全国高职高专实用英语口语大赛”选拔赛竞赛参考题Part IIPresentation(3 minutes)1Number of Hours Worked Per WeekJAPANSWEDENNumbers of Day ’s Annual HolidayJAPANSWEDENT he average Japanese worker spends 47 hours a week, or 2 100 hours per year, atthe office or factory, while the average Swede clocks up only 37.Swedish workers have 28 days of holiday per year, but the Japanese have only 15. A typical Japanese worker takes a six-day week, however, a Swedish worker works less than 5 days a week. If you are a worker, life is much easier in Sweden than in Japan, for you can work 10 hours shorter each week and you may have a much longer annual holiday.2 Change in Number of Visitors by CountryIn 2009 there were a large number of visitors to China on group or independent tour. But there were changes in the numbers of vistors from different countries. Some increased but some decreased. The greatest change happened in Bangladesh. The number of visitors from Bangladesh was down------there were 70% fewer group tour visitors and 48% independent travelers than the year before. Visitors from Argentina were up by 53%for group toursand 26% for independent travelers. The number of visitors from Sweden was up by 24% for group tours and 15% for independent travelers.GroupIndependent3 Sales of Computer Company50100150200250123456789101112At the beginning of the year sales of the computers were as 80 000 pounds. Sales rose steadily between February and April. However, they then fell slightly between April and July. Following a minor rise in August, sales declined noticeably from 160 000 pounds to 120 000 pounds. The downward trend continued, and in November sales reached their lowest point since January. Fortunately, thanks to a new marketing strategy and growing demands for holiday goods, sales increased dramatically at the end of the year and eventually reached 200 000 pounds. In all, it ’s a year of both rise and fall and was finally ended up with great success in sales.Sales (Pound)×1000Month4 Time Spent on Different Media by Teenagers24681012141618s u r f o n -l i n ew a t c h T Vl i s t e n t o r a d i ou s e t e l e p h o n er e a d b o o k s &m a g a z i n e sThe chart shows a survey result about the hours the teenagers spend per week on the different media such as Internet, TV, radio, telephone and books or magazines in their spare time. Clearly, the teenagers like surfing the net very much and they usually spend 16.7 hours per week on-line. Next to this, they would prefer to watching TV, 13.6 hours per week being spent for that. Interestingly, in a week, they only spend about 6 hours reading books or magazines. And the amount of time they spend in listening to radio or using telephone is just in between.hours/week5 Foreign Trade Growth of China(in billion of RMB)5101520253035J a n .F e b .M a r .A p r .M a y .J u n .J u l y .A u g .S e p t .O c t .N o v .D e c .0510152025303540As the graph shows, Chinese exports almost remained steady in January last year. In February, they went up rapidly. In the next three months, they fluctuated between 20 billion and 25 billion. From May to October, exports saw a slight decrease, then a small increase in November. In December, there was a significant increase. But after that, Chinese exports fell dramatically.Compared with exports, Chinese imports saw a continuous rise from the beginning of last year to May. In the next six months, they showed a gradual fluctuation. At the start of November, they began to pick up and from November to December, imports increased abruptly to reach a peak of 17 billion. At the beginning of this year, a sudden decline in exports led to steep fall in imports.6 Market Share of MEX Company ProductsJapan 15%This pie graph shows the breakdown of the market share of MEX Companyproducts in the world. As you can see, the U.S.A. is still our largest customer. It has the largest percentage of the market share of our products, at 40%. The second is Europe, at 30%. Next is Japan, which makes up 15% of our market share. And Australia accounts for 10%. Finally, the smallest part of our market share is taken up by Africa, with only 5%. Recently the world economy is not booming very fast, so we should improve ourmanagement system and try our best to produce better products and explore potential market in the future.7 Total profit & its expenditure(in thousand US dollars)Company name: SuperSonic Industries Group Corp.new enterprisescirculatingfundThis Graph reveals that our total profit of 2009 is US$200,000, which is US$50,000 higher than that of 2008. To expand business, our investment in establishing new enterprises was raised from US$80,000 in 2008 to US$140,000 in 2009. Andthe new circulating fund also increased from US$70,000 in 2008 to US$150,000 in 2009.Africa 5%USA 40%8 Describe the caricature and give your comment. 9Source of Income Percentage of Total Income Parents Part-time job Fellowship orScholarshipAmerican Students 50% 35% 15% Chinese Students 90% 5% 5%Income sources of Chinese students are quite different from those of American students. In China, students get 90% of their money from their parents while in America, only 50% of students’ money is provided by parents. In addition, Chinese students earn only 5% of their money from part time jobs and 5% from fellowship or scholarship while income from these two resources for American students takes up 35% and 15% respectively of their total income.I think there are probably three reasons for their differences. First, because of the influence of different social and family values, Chinese students have formed the habit of asking for money from their parents while American students have developed more sense of being financially independent. Second, most Chinese parents devote too much care to their children and they would rather save up to afford their children’s education rather than encourage them to take part-time jobs. But in America, many parents pay more attention to developing the students’ability of self-reliance, so they encourage their children to find part-time job to earn some money by themselves. Third, since America is more developed than China, it is relatively easy for students to find part time jobs. In China, such opportunities are rather rare.I believe with the development of China, more and more Chinese students will realize and pay more attention to the necessity of self dependence. In addition, more and more opportunities will be provided for them to take part-time jobs. So more students will go out of the ivory tower to broaden their knowledge and to become the master of their own lives.10 The table below gives information about changes in modes of travel in England between 1985 and 2000.Summarise the information by selecting and reporting the main features, and make comparisons where relevant.The table indicates the number of miles by the average English person in 1985 and 2000, using various means of transport.The number of miles walked, cycled and traveled by local bus all decreased. Of these, the number of miles traveled by local bus decreased the most, from 429 miles in 1985 to 274 miles in 2000.The number of miles traveled by car, long distance bus, train and taxi all increased. The number of miles driven by car was 3,199 in 1985 and rose by 50% to 4,806 in 2000.The number of miles traveled by long distance bus more than doubled from 54 miles (1985)to 124 miles (2000). The number of miles driven by taxi trebled from 13 miles (1985) to 42 miles (2000). The use of other, unspecified, forms of transport also increased.Overall, the number of miles traveled by the average English person rose from4,740miles in 1985 to 6,475 miles in 2000, with the increase of cars accounting for almostall of that increase.11A. staying at homeB. travelingC. doing social investigationD. other waysFrom the two charts, we can see that in the past ten years the students who go traveling and do social investigations during vacations have increased greatly while those who stay at home have decreased a lot.There are several reasons for the changes. Firstly, with the development of economy, many people have become better off. Students can get financial support from their parents for traveling. Secondly, tourism has greatly developed over the past ten years. Many new scenic spots have been built and exploited. In addition, the students today are expected and encouraged to participate in facing the real world. In this way they can obtain the necessary experiences required when they go job-hunting upon graduation.From the changes in the charts, we can predict that more and more college students will make their vacations interesting and worthwhile by going to the outside world instead of staying at home.1213 How Americans spend their money140 1020 30405060Acquire information Making StudyOthers2002 2003 2004 College Students ’ On-line Behaviorsv .. . ..15 The table below show social and economic indicators of fourcountries in 1994, according to United Nations statistics.Summarize the information by selecting and reporting the main features, and make comparisons where relevant.. . . 资料. .。
全国职业院校技能大赛导游服务赛项 高职组 导游英语口语测试题库
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》，又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝）.B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。
全国职业院校技能大赛导游服务赛项高职组导游英语口语测试题库
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》，又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝）.B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。
最新-职业院校技能大赛资料--2018年全国职业院校技能大赛高职组中餐主题宴会设计赛项英语口语测试题
2018年全国职业院校技能大赛高职组中餐主题宴会设计赛项（英语口语测试题库及参考答案）题型一中译英1.我想确认一下，您公司在我们餐厅预订了两个宴会。
I’d like to confirm that your company has made two banquet bookings in our restaurant.2.请问有多少人来参加宴会吗？May I know how many people will be at the banquet?3.您要预定几桌饭菜？How many tables would you like?4.您想尝尝我们的招牌菜吗？Would you like to try our house specialty?5.请问以谁的名字预订？In whose name was the reservation made?6.我们晚餐营业时间是下午5点到晚上10点。
We serve dinner from 5 p.m. until 10 p.m.7.对不起，我们餐厅14日晚餐的餐位已经订满了。
I am sorry, sir. Our restaurant is fully booked on the 14th.8.餐食通常从左侧服务，酒水通常从右侧服务。
Plated food is usually served from the left. Beverages are usually served from the right.9.订餐有人均100元、150元和180元三种标准，您想要订哪一种？For set menus, the expenses per head range from RMB 100 yuan, RMB 150 yuan to RMB 180 yuan. Which would you prefer?10.三百人用餐的收费是15,000元，不含酒水饮料。
The charge for a 300-person-dinner party is RMB 15,000 yuan, excluding beverages.。
2019 年全国职业院校技能大赛导游服务赛项(高职组)导游英语口语测试题库
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》，又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝）.B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。
2019 年全国职业院校技能大赛导游服务赛项(高职组)导游英语口语测试题库
导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》，又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝）.B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
2015 年全国职业院校技能大赛高职组英语口语赛项
样题
1. 职场描述(Presentation) (3 minutes) Task: You are required to talk about the following chart, giving your comments on possible causes of the survey results.
[
《
"
…
2. 情景交流(Interview) (3 minutes)
Now you ’l l see a poster.
PUBLIC NOTICE of NONDISCRIMINATION: Northland Pioneer College does
not discriminate on the basis of race, color, national origin, religion, marital status, gender, age or disability in admission or access to, or enjoyment in its educational programs or activities. For more information call 1-800-266-7845 ×6244 or 928-536-6244.
* NOTE: Food for your soul; Solar (Sol) for your food. Sustainability: 可持续性Task: Suppose you ’r e the secretary working at Northland Pioneer College and
someone is interested in the course. You will talk with the person and answer
his /her questions.
[Contestant: a secretary at the college
Question Master: a person who is interested in the course
No. of Questions: 8-10]
3. 职场考验(Role-Play) (8-10 minutes) 场景：campus
参赛选手首先根据抽取的场景单词“campus ”进行情景设计，如把“campus ”设计为在校园内举行一场校园招聘（campus interview ）；第二步分配角色，每位小组成员至少扮演一个情景中的角色，例如一名选手扮演来自企业的招聘人士，另外三名选手扮演应聘的学生；第三步分角色表演。
例如：
Student 1: Hey, look at that poster. It ’s campus interview.
Student 2: Let ’s take a close look.
Student 1: It ’s today! Shall we go and have a try? It ’s in gym center.
Student 2: Wait a minute. Are we going there in sportswear?
Student 1: Oh, thank you for reminding me of that. Let ’s go back to our dorm and get changed.
Student 2: And don ’t forget our CVs!
Student 1: Right.
(The two students meet their classmate who comes out of the gym center.)
Student 3: Hi, nice to meet both of you here.
Student 1: Nice to meet you, too. How did you know the campus interview
here?
Student 3: I saw the poster last night.
Student 2: Have you got an offer?
Student 3: You said it. And what ’s good for you is: this company is hiring more, so hurry up!
Student 2: Where can we find that company?
Student 3: NO. 3 on the left. Good luck to both of you
(The two students get seated in front of the employer.)
Employer: Thank you for having interest in our company.
Student 1: My pleasure to be here. This is a very famous company in international trade.
Student 2: Yes. I have always wanted to work there since I’m a college student. I’v e also heard that this company provides excellent
work opportunity abroad.
Employer: You know much about us already. Let me get to know you more
then. Why do you think I should hire you?
Student 1: Because international trade is my major and my score is very
good
Student 2: I have every passion to work there. I will work for the company
as best as I can and earn the opportunity to work abroad. I am
very happy to progress with the company together
(To the audience)
Employer: Whom do you think I am supposed to hire?
4. 即席辩论（D ebate ）( 5 minutes)
Background: ( 背景信息)
On May 13, this year ’s Mother ’s Day, mothers in China received an outpouring of gifts and greetings from their children. For the past years, along
with many other Western festivals, Mother ’s Day has become popular with the Chinese. However, some people believe China should draw on its own traditions to express gratitude and respect to mothers in a Chinese way, rather than borrow from a Western custom.
今年5 月13 日是母亲节，中国的母亲们接到了无数来自孩子们
的祝福和礼物。
在过去几年中，和其他很多西方节日一样，母亲节也
开始在中国盛行。
然而，有些人觉得中国人不应仿照西方的模式，应
该立足于中国传统，用传统的方式表达对母亲的感激和尊敬。
The question is: Do we need our own Mother ’s Day?
题目：我们需要立足于中国传统的母亲节么？
For: Yes.
正方：我们需要。
Against: No.
反方：我们不需要。
;。