2020年高考英语作文题目预测及范文：投诉信
2020高考英语作文模板及写作指导：投诉信
2020高考英语作文模板及写作指导：投诉信【编辑按】介绍自己，说明写作目的：投诉。
1. Irsquo;m Li Hua. I feel bad to trouble you but Irsquo;m afraid that…初心优秀优秀 Li Hua. I feel bad to trouble you but I’m afraid that I have to make a plaint about your restaurant.我是李华。
很不想给你添麻烦。
但是，恐怕我不得不对你们餐馆进行投诉。
2. I’m writing to you to plain about...我写信是投诉......3. I want to express my dissatisfaction about the woolen scarf I bought from your pany.我想要表达我对从你们公司买的羊毛围巾的不满。
.zuowenla 【篇中句】说明投诉问题、后果，并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。
而且，你们播放的音乐太吵了。
在这样的环境下，我很难肃静的坐在这里吃饭。
2. s to be something wrong with it. e the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I didn't think you should neglect this deficiency(缺陷).它是前天按时到的。
高考英语作文投诉信范文
高考英语作文投诉信范文Dear Editor,I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.Thank you for your attention!Sincerely yours,Sam。
投诉信英语作文（通用5篇）
投诉信英语作文投诉信英语作文（通用5篇）在学习、工作或生活中，大家都写过作文，肯定对各类作文都很熟悉吧，作文根据体裁的不同可以分为记叙文、说明文、应用文、议论文。
那么问题来了，到底应如何写一篇优秀的'作文呢？以下是小编为大家收集的投诉信英语作文（通用5篇），希望能够帮助到大家。
投诉信英语作文1Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.投诉信英语作文2Dear Sir or Madam,I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your descriptionpreviously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming投诉信英语作文3Dear Editor,I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industryto attach more importance to the service improvement.Thank you for your attention!Sincerely yours,Sam投诉信英语作文4Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)投诉信英语作文5Dear Manager,Two weeks ago,I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Dont find the domestic advice.Persuaded by your salesmans sweet words,I spent 20xxYuan and bought a fridge.When I took the new fridge home.I couldnt wait a minute and make it work once.Everything went on quitely well until yesterday.I open the door of fridge as usual,however,a wave of hot smell air is pronounced.The newly-bought fridge didnt produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP.My telephone number is 5256745.I am waiting for your reply.A consumer.Angel。
一封投诉信英语作文(优秀5篇)
一封投诉信英语作文（优秀5篇）英语投诉信篇一写投诉信应本着真实的原则，如实的反映情况。
那么投诉信的格式是什么呢？下面让我们来学习一下吧！Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文(Letters of Complaint)【英文投诉信范文一】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12,Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled. We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.Sincerely yours,Sunny LeeManager【英文投诉信范文二】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15,General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)英语投诉信篇二Dear Sir or Madam,I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,Li Ming尊敬的先生或女士：我写信是为了表达关于住宿的不满。
高考英语作文投诉信
高考英语作文投诉信第一篇：高考英语作文投诉信投诉信Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows: First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’sassociation to have your rights protected.I am looking forward to hearing good news from you.第二篇：高考英语作文投诉信高考英语作文投诉信范文投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。
但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。
January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.T o my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously thinkof the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom第三篇：高考英语投诉信应用文投诉信一、题型特点与写作思路1、题型特点投诉信是写信人对产品或服务表示不满的信件。
2020高考英语书面表达-投诉信
4.写作训练a：
题目：假定你是李华，两月前你从海外代购网店订购了一套 书虫系列读物，昨天才到货，且包装破损，数量不足。请你 根据以下提示，给该店店主Bob写一封投诉信： 1．介绍购物情况；2．反应存在问题；3．提出解决问题的 方案。 注意：1．词数100左右；2．可以适当增加细节，以使行文 连贯； 参考词汇：投诉complaint；书虫系列读物Bookworm Series
6. 解决办法 n. _s_o_lu_t_io__n
7. 质量n. _q_u_a_l_it_y_
8. 订货 v._o_r_d_e_r_
9. 运行，运转v. _w__o_rk__
10. 店员,销售员n._c_l_e_r_k__ 11.维修v.__re_p_a_i_r_
12.退款n. _r_e_fu_n__d__ 13. 更换n. _re_p__la_c_e_m__e_n_t_
Para3 表达礼貌感谢:
7. 你若能尽快采取措施处理这个问题，我将感 激不尽。
I would appreciate it very much if you could take measures to deal with/solve the problem as soon as possible.
have to make a complaint about______(投诉内容). The reason for my dissatisfaction is ______(总体介绍). In the first
place,_________ (抱怨的第一个方面). What's worse, __________ (抱怨的第二 个方面). ....
2020高考英语作文写作体裁：投诉信
2020高考英语作文写作体裁：投诉信【篇首句】介绍自己，说明写作目的：投诉。
1. I’m Li Hua. I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李华。
很不想给你添麻烦。
但是，恐怕我不得不对你们餐馆进行投诉。
2. I’m writing to you to complain about...我写信是投诉......3. I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。
【篇中句】说明投诉问题、后果，并提出合理建议。
1. In the first place, the food is too salty and the water isn’t served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。
而且，你们播放的音乐太吵了。
在这样的环境下，我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it’s washed, it fades in colour. Now I can’t wear it.大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。
英语作文投诉信带翻译范文
英语作文投诉信带翻译范文Dear Sir or Madam,I am writing to express my dissatisfaction with the recent purchase I made from your online store. I had ordered a pairof headphones on June 1st, and they arrived on June 10th. However, upon testing them, I discovered several issues thatI would like to bring to your attention.Firstly, the headphones are not as advertised. The product description stated that they were wireless and had a battery life of up to 20 hours. Unfortunately, the pair I received is not only wired but also has a significantly shorter battery life. This discrepancy is quite disappointing.Secondly, the sound quality is not up to the standard I expected from a product of your repute. There is a persistent buzzing noise that disrupts the listening experience, which was not mentioned in the product specifications.Lastly, the packaging was damaged upon arrival, which notonly affects the product's aesthetic appeal but also raises concerns about its durability and safety.I am requesting a full refund or a replacement of the product, whichever is more convenient for you. I have attached the necessary documentation, including the order number, the product photos, and the delivery receipt.I hope to resolve this matter promptly and am looking forward to your response.Yours sincerely,[Your Name]尊敬的先生/女士，我写信是为了表达我对最近从您的在线商店购买的产品的不满。
投诉书范文英语高考作文
投诉书范文英语高考作文Dear Sir/Madam,I am writing to file a complaint regarding the recent incident that occurred in your establishment. I believe that the service provided by your staff was extremely poor and unprofessional.On the 15th of April, I visited your store to purchase a laptop as a graduation gift for my niece. From the moment I entered, I noticed that the employees were not attentive and seemed disinterested in assisting customers. I approached one of the staff members to inquire about the different models available and their features. However, instead of providing me with any useful information, he simply pointed me towards the shelves and walked away without another word.Feeling frustrated, I decided to try to find some information on my own. As I was comparing two models of laptops, I noticed another employee engaged in a conversation with a fellow colleague. I politely asked for his assistance, but he ignored me completely and continued chatting. After waiting for several minutes, I gave up and continued my search alone.Finally, I found a laptop that I was interested in purchasing. I proceeded to the cashier counter to make the payment. The cashier, however, was on a personal phone call and did not seem to pay any attention to me or the other customers waiting in line. After what felt like an eternity, she finally ended her call and resumed her work without an apology or any acknowledgment of the inconvenience caused.I am deeply disappointed by the overall level of service I experienced during my visit. As a loyal customer and a former advocate of your brand, I expected to be treated with respect and professionalism. Unfortunately, my experience was quite the opposite.I kindly request that you take immediate action to rectify this situation. I suggest conducting further training sessions for your employees to improve their customer service skills and ensure that incidents like these do not happen again. Additionally, an apology from the employees involved would be greatly appreciated.Please treat this matter with the utmost urgency, as a lack of action may result in the loss of more customers. I hope that you will take my complaint seriously and take the necessary steps to address these issues.Thank you for your attention to this matter.Yours faithfully,[Your Name]。
高考英语作文：一封投诉信
高考英语作文：一封投诉信假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。
注意：1、词数120左右；2、信的开头和结尾已为你写好，但不计入总词数；3、可适当增加细节，以使行文连贯。
范文：May 5, 2006Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2021, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn't find one. She then said in a rude tone that if I couldn't find one, it meant that the store didn't have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.1/ 1。
关于投诉信的英文作文5篇
关于投诉信的英文作文小编整理了关于投诉信的5篇英文短文请大家欣赏第一篇Dear Sir/Madam,I am writing to formally file a complaint regarding your product/service that I recently purchased from your company. I am extremely disappointed with the quality/level of service I received, and I would like to see this issue resolved as soon as possible.On (date of purchase/service), I (describe the incident – i.e., received a faulty product, experienced poor customer service, etc.). Despite my efforts to work with your company to find a solution, my concerns have gone unresolved. I feel that the substandardproduct/service I received is unacceptable and not in line with the standards of excellence that your company promises.Given that your company has built a reputation for providing high-qualityproducts/services, I believe this issue demands prompt attention. If necessary, I am willing to provide pictures or other supporting documentation that will help illustrate the difficulties and frustration that I've experienced. I would appreciate a timely response that acknowledges the gravity of the issue and outlines the steps that you will take to address it. If this matter cannot be resolved to my satisfaction, I reserve the right to escalate my complaint to regulatory authorities or other relevant organizations. However, I would prefer to work with your company and find a mutually acceptable solution.Thank you for your attention to this matter. I look forward to hearing back from you and resolving this issue.Sincerely,(Your Name)第二篇Dear (Name of Customer Service Manager/Representative),I am writing to express my discontent and with obstruction the level of customer service I received on (date of incident) when I visited your store/used your service.I found the behavior of your salesperson/representative to be extremely unprofessional and discourteous throughout our interaction. Specifically, (describe the incident – i.e., long wait times, rude behavior, lack of assistance, etc.)I understand that sometimes there may be issues that are beyond your control but as a customer, I expected to be treated with respect and courtesy. The unacceptable level of service that I received has left me thoroughly dissatisfied with the entire experience.To resolve this issue, I would appreciate a prompt response that includes an apology and a detailed plan for how you plan to address this issue, whether through additional staff training or other measures. Additionally, I would appreciate a refund, exchange or other resolution if applicable.I hope that you take my comments seriously and take the necessary actions to ensure that this type of customer service is not experienced by other customers in the future.Thank you for taking the time to address my concerns.Sincerely,(Your Name)第三篇Dear Sir/Madam,I am writing to express my dissatisfaction regarding the poor customer service I received at your company. On June 15th, I visited your store to inquire about a product and to make a purchase. Unfortunately, the employee I encountered was unhelpful and rude.When I asked for assistance with locating the product I was interested in, the employee rolled their eyes and appeared irritated by my request. They provided minimal information and did not attempt to answer any of my questions. When I tried to complete the purchase, the employee seemed uninterested in my business and completed the transaction with a disinterested attitude.I am extremely disillusioned by the level of service provided by your employee. As a customer, I expect to be treated with respect and kindness, regardless of how busy or hectic the store may be. Unfortunately, this was not the case, and I was left feeling frustrated and unsupported.I hope that you will take this feedback seriously and take steps to improve the level of customer service you provide. I trust that your company values its customers and strives to provide a positive experience for everyone who visits your stores.Please let me know what actions you plan to take to address this issue.Sincerely,[Your Name]第四篇Dear [Name of Company] Customer Service,I am writing to express my disappointment with the product I purchased from your company. On July 1st, I received my order of [product name] and was extremely disappointed to find that it was not as described on your website.According to the product description, the [product name] was supposed to be made with high-quality materials and have a durable construction. However, upon inspection, I noticed that the product was poorly constructed and made with cheap materials. I was also disappointed to find that it did not meet the level of functionality that was advertised.As a customer, I expect the products I purchase to meet a certain level of quality and functionality. I am extremely frustrated that the product I received fell short of my expectations and the description provided on your website.I would like to request a replacement or a refund for this item. I trust that your company values customer satisfaction and will take the necessary steps to resolve this issue.Thank you for your attention to this matter. I look forward to hearing back from you regarding the next steps.Sincerely,[Your Name]第五篇Dear [Name of Internet Service Provider],I am writing to express my hindrance with the quality of service I have received from your company. I signed up for your internet service on [date] and have experienced numerous issues with connectivity and speed ever since.Despite multiple calls to your customer service department, the issues have not been resolved. The connection drops randomly, leading to disruptions in my work and other online activities. The speed is also not consistent and is far below the level that was advertised when I signed up for the service.As someone who heavily relies on internet connectivity for work and personal use, it is extremely frustrating to have to deal with these issues daily. I have attempted to work with your support team to resolve the issue, but the suggested fixes have not had any effect on the quality of the service.I expect the service I receive from your company to be reliable and consistent. Given thelevel of issues I have faced, I'd like to request a refund for the cost of the service I have paid so far.I hope that you take this feedback seriously and take the necessary steps to address the problems I have raised. I would appreciate a prompt and satisfactory resolution to this matter.Thank you for your attention to my concerns.Sincerely,[Your Name]。
2020高考英语作文题目预测及范文
2020高考英语作文题目预测及范文有很多的同学是非常想知道，高中英语作文题目会出什么，范文有哪些，小编整理了相关信息，希望会对大家有所帮助!2020高考英语作文题目预测及范文1高考英语作文题目会出什么押题(一)汶川地震十二周年假设你是李华，汶川地震十二周年之际，请你根据所提供图片以“ New Wenchuan， Great Changes"为题，向 China Daily写一篇通讯稿，对帮助过的社会各界人土表示感谢写作要点1.介绍汶川十年后的变化2.为生活在这样的国度而自豪【优秀参考范文】As the picture shows that ten years ago on May12, a big earthquake struck Wenchuan, causing many houses destroyed and thousands of people losing their lives in a short time. Many more were homeless. It was such a disaster that almost everything was in ruins.Now a decade past, with the help of people from all walks giving a helpful hand ,a new Wenchuan appears in front of us. Piles of tall buildings stand where it used to be ruins. The city looks like a beautiful garden. People here recover from the earthquake both physically and mentally, enjoying a comfortable life.In my opinion, without the support of our Motherland,the survivors in Wenchuan can not lead so comfortable a life as it is now. I am proud that I live in such a mutual-aid country.押题(二)砥砺奋进的五年假设你是李华。
投诉信 英语作文
投诉信英语作文I am writing to express my dissatisfaction with the service I received at your restaurant last night. The food was cold and the waitstaff were incredibly rude and inattentive. It was a truly disappointing experience.I was shocked by the lack of professionalism displayed by your employees. Not only were they unfriendly, but they also seemed to be completely disinterested in providing good service. It was clear that they did not care about the customers at all.Furthermore, the quality of the food was subpar. Not only was it cold, but it also lacked flavor and freshness. It was evident that the kitchen staff did not put much effort or care into preparing the dishes.I have been a loyal customer of your restaurant for many years, but after this experience, I am seriously reconsidering whether I will ever return. I expect betterfrom a place that I have previously enjoyed and recommended to friends and family.I hope that you will take my feedback into consideration and make the necessary improvements to ensure that other customers do not have to endure the same disappointing experience. Thank you for your attention to this matter.。
专题02 投诉信-冲刺2020年高考英语疫情话题书面表达
投诉信【题型解读】投诉信是人们在生活中对服务、商品、关系等不满时向特定对象写的信件，通常还会要求对方做出相应的补救。
投诉信的用词要恰当并且相对正式，语气要坚决。
叙述问题时用过去时态,提出建议时用现在时态。
【写作思路】投诉信应包括三个方面的内容：1 .表明写信目的及投诉的内容；2. 投诉的原因；3. 希望得到的结果。
【必备短语】1. express my disappointment/dissatisfaction/concern about表达不满2. bring about inconveniences带来不便3. to make matters worse更糟糕的是4. in a rude manner态度恶劣5. put up with/bear忍受6. look into/investigate the matter调查此次事件7. take measures/actions采取措施8. deal with/solve the problem解决问题9. a satisfying solution 一个满意的解决方法10. declare a refund要求退款11. burning with anger：非常生气。
12. cope with=deal with处理，应对。
【套用句式】1. I am writing to express my disappointment/dissatisfaction/concern about...我写这封信是为了表达我对....的失望/不满/担心。
2. The reason for my dissatisfaction is .. For one thing, ... For another, ..我不满意的原因....一方面....另一方面....3. Under these circumstances, I find it difficult to .. 在这种情况下，我很难.....4. I would like to have this matter settled by the end of this month.我希望在这个月底之前解决这件事。