餐饮部西餐厅培训计划表

8 Hours
Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant
Pre-Opening Departmental Training Plan 筹备期部门培训计划
Division & Section 部门／分部门: F&B/ Western restaurant Month/Year 月／年 :10月2014年
Department部门 Section分部门 Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Western restaurant Training Date 培训日期 Program/Task 培训项目／任务
26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax
9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:30 9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:30 9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:15 9:15-9:30 9:30-10:00 10:00-10:30 10:30-11:00 11:00-11:30 11:30-12:00 9:00-9:30 9.30-10:00 10:00-12:00 13:00-14:00 14:00-16:00 16:00-17:30 9:00-9:30 9.30-10:00 10:00-12:00 13:00-14:00 14:00-16:00 16:00-17:30 9:00-9:15 9:15-9:30 9:30-10:00 10:00-10:30 10:30-12:00 13:00-13:15
Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager
Day 23 练习斟倒酒水
26 pax 26 pax 26 pax
Day 22
Day 21
回顾之前培训内容 怎样抛光瓷器 怎样摆午餐和晚餐台 怎样帮助客人准备结帐单 怎样服务冰水 练习今日培训 回顾之前培训内容 怎样呈递菜单和推介今天的的特别介绍 怎样从仓库领货 怎样做酒水点单 食品服务程序 练习今日培训 回顾之前培训内容 根据客人的点单提供餐具
0.5 2 0.5 1 2 0.5 0.5 1.5 0.5 1 2 0.5 0.5 1.5 0.5 1 2 0.5 0.5 8 Hours 5 8 Hours 8 Hours 8 Hours
Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager Western Food Manager
Day 26
Day 25
Day 24
怎样清理桌子 怎样计数并更换桌布 怎样清洁桌子表面的碎屑 怎样过滤红葡萄酒 练习今日培训 回顾之前培训内容 怎样折叠餐巾 怎样接待没有预订的客人 怎样服务有预订的客人 处理现金付款 练习今日培训 回顾之前培训内容 怎样制作内部信息交流本 怎样填写日志表 怎样服务咖啡和茶 怎样服务红葡萄酒 练习今日培训 回顾之前培训内容 怎样打开和服务香槟
Day 28
准备工作和公共区域检查
接听电话技巧 Day 27 怎样清洁和清扫椅子
26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax
怎样清洁和填充糖罐/糖包瓶 怎样清理脏盘子 练习今日培训 回顾之前培训内容
Day 26
Reviewed by 审阅人: Approved by 批准人:
# of TM 人数 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax 26 pax Time 时间 from从~to到 9:00-9:30 9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:30 9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:30 9:30-10:00 10:15-12:00 13:00-13:30 13:30-14:30 14:45-17:00 9:00-9:30 9:30-9:45 9:45-10:00 11:00-11:30 11:30-12:00 13:00-13:30 13:30-14:00 14:00-14:30 14:30-15:00 15:00-15:30 15:30-16:00 16:00-16:15 16:15-16:30 16:30-17:00 17:00-17:30 9:00-9:30 0.5 0.5 0.5 1 1 1.5 8 Hours 2 1 2 0.5 Duration 时长 0.5 0.5 2 0.5 2 2 0.5 0.5 2 1 1 2 0.5 1.5 2 8 Hours 8 Hours 8 Hours Ttl Trng Hrs 总时长 Trainer 培训师
Hale Waihona Puke Baidu
Day 30
Day 29
餐饮部领导致欢迎词 餐饮部各部门经理介绍 餐饮部图纸介绍 餐饮部的基本组成 各部门定位 两江假日酒店企业文化介绍 回顾昨日培训 西餐厅组织结构 西餐厅岗位职责 了解自我岗位职责 培训目的和仪容仪表 西餐厅规章制度和程序 回顾昨日培训 行为规范 礼节礼貌 营业台的准备 回顾并练习今日培训 回顾之前培训内容