高级管理学课件

manager.
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一. Who Are Managers?
• Manager（管理者）
– someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals。
– Middle managers - all managers between the firstline level and the top level of the organization • manage the first-line managers； 中层管理者。
– Top managers - responsible for making organizationwide decisions and establishing the plans and goals that affect the entire organization；高层管理者，简称 高管。
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Organizational Levels
• 管理层次
Top Managers
Middle Managers
First-line Managers
Non-managerial Employees
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二. What Is Management?
• Management（管理）
– the process of coordinating work activities so that they are completed efficiently and effectively with and through other people。
how the importance of these three skills changes depending on managers’ jobs.
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Learning outline(学习要点)
What is an organization?
• Describe the characteristics of an organization. • Explain how the concept of an organization is changing.
管理者与非管理者的界限，不再象传统那么清晰了。
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Who Are Managers? (cont.)
• Managerial Titles（管理头衔）
– First-line managers - manage the work of nonmanagerial individuals who are directly involved with the production or creation of the organization’s products；一线管理者。
– elements of definition
• Process - represents ongoing functions or primary activities engaged in by managers。
• Coordinating - distinguishes a managerial
Why study Management?
• Explain the university of studying management. • Discuss why an understanding of management is
important even if you don’t plan to be a manager. • Describe the rewards and challenges of being a
– “doing things right” 正确地做事。 – concerned with means
管理学（Management,8th）
（美）斯蒂芬.P.罗RODUCTION TO MANAGEMENT
AND ORGANIZATIONS
管理和组织导论
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Learning outline(学习要点)
who are managers? • explain how managers differ from nonmanagerial
employees. • Discuss how to classify managers in organizations. what is management? • Define management • Explain why eefficiency （效率）and effectiveness（效
果）are important to management. What do managers do? • Describe the basic management functions （管理职能）. • Explain Mintzberg’s managerial roles（角色） . • Describe Katz’s three essential skills（技能） and
position from a non-managerial one。
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What is Management? (cont. 续)
• Management (cont.)
– elements of definition
• Efficiency - getting the most output from the least amount of inputs（投入-产出最大化），效率
1.与他人一起工作；2.协调；3.实现组织目标。 – changing nature of organizations and work has
blurred the clear lines of distinction between managers and non-managerial employees。