供应商质量管理模型(精)

Prevent
SDE
Develop Supplier Quality Systems Develop New Sources Resolution of problematic and strategic issues Admin. CS1/CS2
Protect
SQE
Address Supplier Quality Issues – MCAR
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Do not Receive a Defect
Do not Make a Defect
Do not Ship a Defect
Motorola
NUD development
Supplier Process Development PPAP/PSO of High Risk Components
Protect
Supplier Corrective Action (MCAR) Controlled Shipping Chargeback
PPAP / PSO
Supplier Launch Readiness metrics
metrics
Measure & Monitor
Qualification Status Tracking Supplier Performance Supplier Performance Supplier Development Scorecards Plans Operations Review
Supplier Development Process Model
Tier 1 Supplier
Sub supplier management Process capability Escape prevention
Each step of supplier quality process
Tier 2 Supplier
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005
Supplier Quality Management System
Zero
Defects
•Establish a “Zero Defect” culture
Accountability
•Suppliers to be held financially responsible for defects/supply interruption
Supplier Performance
Predict
CTE
Component qualification Track NPI status BOM Risk Assessment Strategy and tracking NUDs Drive NPI Actions and status
Supplier Process Development Validate Supplier Capacity Ensure Critical Processes are Capable Develop high risk suppliers and NUDs
•Utilize quality performance data to facilitate sourcing decisionsGrow / Fix / Exit •Reduces variation by establishing a consistent / standard quality operating standard
•Adherence to stringent component qualification requirements / launch readiness
Component Qualification / Readiness (PPAP)
Enhancing Supplier Selection Quality Criteria
Immediate resolution on quality issues Qualification of engineering and supplier changes Initiate CS1/2 request & Chargeback
Hale Waihona Puke Baidu
Process Feedback
Supplier Performance
SPM QMS DIAGRAM
Motorola Supplier Expectations
Supplier Performance Management (organization)
Predict
Component Qualification
Prevent
Quality Tools & Training Quality System Assessment Field Failure Issue Resolution metrics
Common Quality Management System ISO 9000 Rev 2000
Supplier Performance
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005