国际商务沟通复习判断

判断题答案需要自己参考课文自己解答

Chapter 1 Communication and Culture

True/False

1. A good definition of culture for business communication purposes

is "The food, the costumes, dances and celebrations of a country".

2. Every culture is coherent and complete within itself.

3. You are born with your culture in your genes.

4. People in a culture interpret their life experiences in ways that

validate that culture.

5. Values motivate people.

6. Attitudes are the same thing as values.

7. Eventually, with the spread of technology everyone will have the

same values.

8. In order to understand a culture's values, you need only to learn

the "do's and taboos" of behavior in that culture.

9. Culture shock is a sudden episode experienced by people who go to

a foreign culture.

10. Reverse culture shock is the term given to the adjustment following

re-entry into one's own culture after living abroad.

11. The belief that everyone who encounters my culture will want to adopt

it is an assumption of my culture's superiority.

12. The belief that my culture is normal and central to human experience

is called the assumption of universality.

13. The belief that everyone underneath is just the same after all is

helpful to business communication.

14. Stereotypes are not always negative.

15. Behavior comes directly from the attitudes about how significant

something is---how it is valued.

16. Prejudice is pre-judgment, judging before the facts are assessed.

17. Communication in high-context cultures tends to rely on context to

communicate the meaning of the message.

18. Low-context culture communicators prefer to put their thoughts into

words that avoid ambiguity.

19. Multi-level communication is messages that go to the president,

vice-presidents, managers, and finally to the mailroom.

20. People's patterns of thinking are the same regardless of culture.

21. Belief systems or religions are powerful sources of values and attitudes in cultures.

Oral and Nonverbal Communication Patterns

Chapter 5, Test Questions

True-False. Circle T if the statement is true; circle F if it is false.

1. Most people in the United States use the indirect method of reasoning to solve problems.

2. Making quick decisions is the sign of an effective manager in Japan while it is often viewed as impulsive in the United States.

3. Paralanguage conveys emotions.

4. Chronemics is the intentional or unintentional implied meaning of a message.

5. The United States is a culture that follows the monochronic time system.

6. Reading a journal during a meeting in cultures which follow a polychronic time system is considered rude.

7. People of the United States tend to need less space than do those of the Greek or Latin American cultures.

8. Arab cultures have a casual attitude toward time; they believe God decides when things get accomplished.

9. The Chinese prefer face-to-face seating arrangements when conversing.

10.In the Middle East, prolonged eye contact with women is considered inappropriate.

11. In the United States, eye contact is a sign of respect and attentiveness.

12. To maintain harmonious intercultural business relationships, it is

a good idea to adopt the hygiene practices of the country in which you are conducting business.

13.Placing a hand on the back of an Asian worker's chair is appropriate.

14. The use of the hands and arms are the most expressive types of body language.