商务英语听力2作业1
商务英语听说（第二版）参考答案u...
商务英语听说（第二版）参考答案u...商务英语听说(第二版)参考答案unit1-to-test-I--the-keys-o f--listening-practiceUnit1. Welcome and farewell.Part A. intensive listeningPhonetics: A B A D CDictation:1.Flight AF 463 to Paris is now boarding at Gate number 7.2.This is the final call for flight No. AZ 963 to Rome.3.I’d like to make a reservation for a flight to Boston on Nov. 28th.4.Do you have a single room available tomorrow night?5.I’m looking forward to o ur future cooperation.6.I’ll need an economy ticket with an open return.7.I’d like to have my laundry by 9 o’clock tomorrow morning.8.Thank you for all your help during our stay here in China.Part B. Extensive listeningDialogues: B C B B D1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place?2. M: will you attend the Fair in Tianjin in two days?W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards.Q: where is the man going tomorrow?3.W: your flight will be departing from Gate 18. the boarding time is 8:45 andyour flight leaves at 9:15, have a nice journey!M: thank you very much.Q: what time does the man’s flight depart?4.M: did you enjoy your flight?W: Not really, I was a little airsick when the plane experienced a few bumps.Q: how does the woman like her flight?5.W: room reservation, good afternoon.M: I’d like to boo k a double room for Tuesday next week.Q: what’s the probable relationship between the two speakers? Conversation:Meeting a foreign businessman at the airportMr. Wang: excuse me, sir, but are you Mr. Stone from New York?Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd.Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone.Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me.Mr. Wang: it’s my plea sure. How many people are there in your party?Mr. Stone: only two. This is Miss White, my assistant.Mr. Wang: nice to meet you, Miss White.Miss. White: nice to meet you too, Mr. Wang.Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed30 minutes. If it weren’t for the heavy fog, we would have been here by2:00 pm.Mr. Wang: never mind. I was stuck in traffic, too.Mr. Stone: where are we heading now?Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.Mr. Stone: terrific! That’s very considerate of you.(on the way)Mr. Stone: how far is it to the hotel?Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone? Mr. Stone: yes. We’ve never been here before.Mr. Wang: so you might as well have a look at the city along the way. And we’ll show you around the city after our business.Mr. Stone: that would be great! Thank you very much.Section A: B C B D APart C. Listening & Speaking IntegrationConversation: Bon VoyageWang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox!Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one.Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction.It’s essential for us, or for a country, to strengtheneconomic contact with the outside world, isn’t it?Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages.Wang: you seem to be an economist, Mr. Knox!Knox: you are to blame for it, Wang. If you hadn’t started this talk about a country’s…well, let’s drop this t opic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall be missing you, Wang.Wang: me too, I shall be looking forward to your visit again.Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now.Wang: Bon Voyage, Mr. Knox!Knox: Good-bye. Let’s keep in contact.Wang: Good-bye and take care.Section A: F F T T TUnit 2. Companies and Occupations.Part A. intensive listeningPhonetics: B A D C ADictation:1.Our market share in China has increased by 6%, accounting for 15%.2.How many sections come under the Production Department?3.We have 70330employees world-wide and sales of $19806million.4.The world wide company has operations in more than 100 countries.5.Secretaries who receive visitors are called receptionists.6.Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday.7.Most of our work consists of looking after the taxation and financial affairs.8.In the United States alone we have a turnover of over $1 billion annually. Part B. Extensive listeningDialogues: D A D C B1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?2.W: I’d appreciate your profes sional opinion. Do you think that I should suethe company?M: not really. I think that we can settle this out of court.Q: what is the probable relationship between the two speakers?3.M: should I come for an interview?W: I’ll let you know in two weeks w hen I hear from the Personnel Department.Q: when should the man come for an interview?4.W: may I have a look around your company?M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on t he second floor. And you’ll find our biggest department on thethird floor, which is the Production Department.Q: on which floor is the Sales Department?5. M: Good morning. I’m John Green from General Sales Company. I have anappointment with Mr. Smith of the Purchasing Department at tenW: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.Q: which department does the woman work at?Conversation:McDonald’sTom: Where are we having lunch today?Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at McDonald’s. what do you think?Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you can find McDonal d’s everywhere. Bur do you know the history ofthe big M?Mary: not really, you seem to be an expert on that. Tell me some. Did a person named McDonald start it?Tom: yes, actually brothers Richard and Maurice McDonald opened their first restaurant in California in 1940.Mary: it has many restaurants around the world now.Tom: quite right. It’s one of the two most recognized and powerful brands in the world. The other is Coca Cola, the only soft drink supplier to McDonal d’s today. McDonal d’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years.This means a new McDonal d’s will open somewhere in the world every single day.Mary: incredible! I wonder how much they make!Tom: sales across all of its company-owned and franchised restaurants totaled $56.9 billion in 2009. its revenues were of $22.7 billion and the netprofit amounts to $4.3 billion.Mary: very good business. Do you know when we had the first McDonal d’s in Beijing?Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonal d’s very first appearance in China was in Shenzhen on October 8, 1990.Mary: you seem to know everything! Did you work there?Tom: No, I just came across an article in the newspaper the other day!Part C. Listening & Speaking IntegrationConversation: a job interviewInterviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’dlike to start by checking a few details with you.Emily: OKInterviewer: your resume says you worked in ABC Electronics, when did you join it?Emily: five years ago. It is a large international company, which provided a trainee program for people from university and, well that was my first job, trainee marketing manager.Interviewer: what exactly did you do?Emily: well, the program lasted 18 months. During that time I worked in different departments—in personnel, purchasing,marketing and such things. O also went out with the sales representatives to visit customers. Interviewer: did you enjoy it?Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it was god to see what the different departments did. I was really practical.Interviewer: it sounds interesting.Emily: yes, it was. But it was very badly paid. I did the same work as other people. I think a lot of the trainees feel they are a cheap source of labor. Interviewer: how long did you stay there?Emily: till the end of the trainee program. And then I saw a job vacancy in the marketing department of GM, and I applied for a job there. That’s whereI work now.Interviewer: but why do you want to leave now?Emily: I want sth more challenging. And I want a job closer to home, too. Interviewer: all right, and what career development are you looking for in our company?Unit 3. products and salesPart A. intensive listeningPhonetics: A B D C CDictation:1.we will allow you another 2% discount for its new product.2.the pants are available in four different colors and three sizes.3.our machine is of better quality though the price is a little higher.4.there is a close relationship between building a reputation and establishinggoodwill./doc/1c3915655.htmlpared with competing products, ours is smaller and lighter.6.we have a wide selection of shirts that will appeal to all ages.7.our company relies on quick sales and low profits.8.the sales reached a peak of 850 million in 2006, before falling to under 600million in 2008.Part B. Extensive listeningDialogues: A B D A C1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?2．M: is it the latest model you have?W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.Q: what product are they talking about?3．W: In what newspapers, magazines or websites does your company advertise?M: we send brochures and samples to our potential customers. That’s more direct.Q: how does the man’s company advertise?4．M: any news from the annual conference?W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.Q: what were the sales last year?5. W: I’d like to get some informat ion about your vacuum cleaner.M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’sno bag inside.Q: what do we learn about the vacuum cleaner?Conversation:Section A: C B D A CSection A1.warranty2.selling price\3.yearly on-site maintenance service after one-year warranty period4.money-back guarantee5.free deliveryUnit 4. MarketingPart A. intensive listeningPhonetics: B D A B BDictation:1.From what I’ve heard, you’re already w ell up in shipping work.2.I’m sorry to say that your price has soared.3.the next thing I’d like to bring up for discussion is insurance.4.it would be very difficult for us to push any sakes if we buy it at this price.5.we wish our opinions on marketing will be passed on to our manager.6.we sell our goods on loaded weight and not on landed weight.7.it’s too expensive, do you have any discount?8.we can effect shipment in December or early next year at the latest.Part B. Extensive listeningDialogues: A C D D B1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?2.M: TV is much more effective to advertise our new product, but it will cost alot of money.W: it is worth doing so as long as the result is satisfactory.Q: what does the woman mean?3.W: could we use booklets, letters, and catalogues for direct mail advertising?M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.Q: what should the woman do first?4.W: you are going to Chicago tomorrow, aren’t you?M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.Q: how will the man get to Chicago?5. M: I intend to get in the American market, but we know little about the localconditions and preferences.W: market research can help.Q: what does the woman mean?Conversation:Section A: F T F T FSection B:1.advertising\promotional2.on television\in a national newspaper3.posters\point-of-sales displays4.experienced salespeople5.high\T-shirts\umbrellaPart C. Listening & Speaking IntegrationSection A:1.have very little knowledge\blaze a trial2.defend and compete against3.various kinds and in scorching competition4.keep good relations and co-operationsUnit 5. Business FairsPart A. intensive listeningPhonetics: B D D C ADictation:1.I’m calling to inform you that we have decided to make the purchase.2.do you have any plans to sell in Europe?3.our company is ranked second in the business.4.we doubled our output in this department as a result.5.we could make a delivery of this parcel as soon as possible.6.we find our price 25% higher compared with other companies’.7.how much does she have to pay if she stays for 3 days?8.the new company can give him 2000 dollars a month as a start.Part B. Extensive listeningDialogues: C B D C D1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?2. M: if I place an order on this product, when can you deliverthem?W: for these products, we can arrange shipment at once. It would take longer, say, three months, if you want to order special designs.Q: when can products of special design delivered?3. W: are you glad that you came to work in Washington?M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: where does the man live now?4. M: registration always takes so long.W: what bothers me is all the people who cut in line.Q: what bothers the woman?5. M: did you buy your car from that dealer in the city?W: he went out of business last week.Q: what does the woman mean about the car dealer?Conversation:Section A: B D C B CSection B:1.calling from\get some information2.vacant suites\conference hall3.the experts\get the VIP treatment4.the reservation form\by fax5. 1000 RMB Yuan or 120 US DollarsPart C. Listening & Speaking IntegrationSection A:1.china international agricultural machinery exhibition2.concerning agriculture\increase the farmers’ income\supporting policies andlaws/doc/1c3915655.html\0086-10-68596444Test IPart A. intensive listeningPhonetics: A C B C B D D A B CDictation:1.can you give me an account of your product?2.I want to take part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest fora while.5.my watch reads 11:30, so we have about 45 minutes to get there.6.have you filled in the Customs Declaration Form?7.we have to arrive at the airport one hour earlier.8.the company was established in 1990 and we have about 1500 employees now.9.our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B. Extensive listening-----Dialogues: D B A A B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?2. M: this black bag is $ 2.00 and that blue one is a dollar more.W: the red one is twice as much as the blue one.Q: how much is the red bag?3. W: watching the news on TV is a good way to learn English.M: it’s especially helpful when you check out the same information in the newspaper.Q: what are they talking about?4. M: I like to travel by air. I like getting different places fast. Do you liketraveling by air?W: flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: what does the woman feel about traveling by air?5. W: I’d like to cash this check.M: please sign the back. Do you have any account here?Q: what does the man ask the woman to do to cash money?Passage: D A B C BConversation: Leather products\leather garments\Europe\ FOB ShanghaiPart C. Listening & Speaking IntegrationSection A:Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.Making counter displays for dealers to exhibit in their shops.。
国家开放大学《商务英语2》边学边练参考答案
国家开放大学《商务英语2》边学边练参考答案Unit 1 Sales PromotionListening and Speaking 1匹配题再听一听他们的对话，将对话中提到的四种促销手段和其相应特点进行匹配。
Sales promotion（We can hold some promotional events, for example, sending customers coupons and free trials or giving some discounts）Advertising（It needs one or more media to tell customers about the goods and services a company offers）Personal selling（It needs the salesmen to establish an interactive relationship with buyers）Public relations（It needs a company's long and continuous effort to increase public awareness of products and services）Listening and Speaking 2再听一听他们的谈话，看看下面的表述是否正确。
1.Daniel has been shopping online for a long time.（×）, Ebay and Taobao are all famous e-commerce sites all over the world.（×）3.You can compare the prices, features and shipping conveniences offered from several sites if shopping online.（√）4.There is so much to choose from online shops so it costs our time to make comparisons.（√）5.Kevin believes online shopping offers us more convenience.（√）Reading 11._____has changed the way a company might carry out a marketing strategy over the past 10 years.a. Local storesb. The consumersc. The Internet2.What does “virtually” mean in Para. 1?a. Safely.b. By means of a computer.c. In reality.3.Which of the following advantages of online marketing is NOT mentioned?a. Reaching a wider market while cutting costs.b. Saving time and eliminating paperwork.c. Increasing trust between traders and buyers.4.Which is the most outstanding problem in online shopping?a.Credit card fraud on the Internet.b. Eliminating paperwork.c. Cutting costs.5.What is the author's idea about online shopping?a. Our shopping was only done at local stores on the high street, using cash.b. Undoubtedly the era of e-commerce has not arrived yet.c. Online marketing refers to the conducting of business through the Internet. Reading 2将下面的句子翻译成中文。
商务英语听力练习
商务英语听力练习商务英语听力练习第一篇商务英语听力练习第二篇商务英语听力练习第三篇商务英语听力练习第8篇Dialogue 1A: Bryant? Hi, I’m Mike from Florence I’ll glad you made it How was your flight?B: It was pretty bumpy, also a bit long, all together about 5A: That is a long You had a layover too, is that right? You must be B: Actually I feel quite I was able to sleep on theA: Good! Here, let me help you with your Is it your first time to Seattle? I’d be happy to take you around this city and show you the sights tonight if you’re up toB: That will be very You're tooA: I’ve already made a hotel reservation for you, let's go to the hotel first and drop off your Then, I’d like to have a drink so that we can get better I’ve booked a table at an exclusive restaurant Afterwards, I’ve made arrangements to take you to see the city Seattle’s nightlife can be really quite How does that schedule sound to you?B: Sounds Thank you for yourDialogue 2A: Tom Jones from Lockwood will be coming in this You’ll be goingalong with the driver to pick him up at the airport when his plane comes in from Remember, he is one of our most important I want you to give him the red-carpetB: Do you want me to drop him off at the hotel, or do I have to keep him amused this evening as well?A: What do you think? I want you to treat him like a Take him to one of the fancy restaurants Afterwards, you can follow up with a B: How much is my entertainment budget then?A: Just not exceed $800B: Don’t I’ll give him the VIP Jeeze, I really don’t enjoy myself when I’m entertainingA: Well, it’s your job, isn’t it? Try to have a more positive attitude, it’s not as bad as you make it out to Hey, while you’re at it, why don’t you invite him to play golf this Saturday as well?B: No Anything to keep management商务英语听力练习第9篇Dialogue 1A: Hello! You have reached the offices of Maddox and McKnight, can I help you?B: Yes, my name is Max May I please speak to George Nelson? I have already called several It seems I always catch him out of the A: Oh, I'm Nelson is away at the I'm sorry that you keepmissing him while he is out of the Would you like to leave a message?B: I'm sorry, I didn't hear you Could you repeat that please?A: Nelson can not take your call at the moment because he is He stepped out of the office for the whole afternoon and is not expected back until tomorrow His schedule is very unpredictable at times, so the best way to reach him is to first make an appointment by email or text B: Can I leave a message for him please?A: Of course, can you leave your name and number? I'm sure Nelson will return your call as soon as he isB: My name is Max Richards, my phone number is Could you ask him to call me back as soon as he gets back, please? I have a rather timely matter to discuss withA: Can you tell me what it's about? I can make a note of it, so Nelson is aware and prepared when he returns yourB: Yes, please let him know I would like to discuss the Girard case withDialogue 2A: Would you like to have something to drink?B: Yes, please, that would be very Do you have any hot coffee?A: I'm sorry, we don't have any Would tea to be all right?B: Yes, that would beA: Is there anything else that I can offer for you? Would you likesome light refreshments?B: No, no, Actually, I'll just have some tea if that is not too much I had a very late and very large lunch, so I don't expect to eat anything else for the remainder of theA: I know you're probably off your jet lag, but I'm wondering what time we should set for our budget What time are you available tomorrow for our meeting?B: Don't worry about I'll try to hit the sack a little early tonight and I'll be fine by the time tomorrow I have a meeting early on, and I should be available at 11 o'商务英语听力练习第10篇International Business TravelDialogue 1A: I hear you're being sent to Madrid for the annual Is that right?B: Yes, it would be my first trip Actually, it's going to be my first time leaving theA: Are you serious? You haven't even been anywhere on vacation?B: No, I have never vacationed anywhere But even if I don't get a chance to travel on my personal time, at least I can travel on company time!A: Well, being able to go to the conference sounds like such a greatHave you applied at the embassy for a visa yet?B: Yes, it wasn't too hard to All I had to do was fill out the paperwork and pay the applicationA: You leave next Tuesday, right? What time is your flight?B: My flight departs at 7 I have everything except for my luggage A: If your flight is leaving so early, I can take you to the airport and see you I'll still be able to make it into the office byB: That would be great! Thanks a lot!Dialogue 2A: How were things in the Tokyo branch when you were there?B: Good! They have expanded and are doing better than they were last It's nice to see some improvement for aA: Do you see the trend continuing over the next few months?B: Yes, especially with so many of our executives going back and forth from here to The only problem is, they may have trouble when they go to open up businessA: Why would you say that?B: They aren't too familiar with doing business outside of There are a lot of cultural differences to accountA: I'll say! Sometimes they just do things really But one thing I can say, they are reallyB: Have you ever been to Japan?A: Sure! I just got back I'm still suffering from jet商务英语听力练习第11篇I have seen worse 我见过更糟的in advance 提前;同义：before ahead of timeIt’s a really nice But the owners want two-month rent in advance and I just don ’t havein case 万一Let’s take our suits along in case the sun comesin next to no time 马上A: Are you going to be using the copying machine long?B: I’ll be through in next to noin the red 赤字反义：in the blackthe works 正在预备阶段An advanced course in theoretical chemistry is thekeep to oneselfI’m amazed that you still haven’t gotten to know yourkill time 浪费时间what can we do to kill the next 10 hours?leave…up to somebodyWe’ll have to leave the decision up to。
国家开放大学《商务英语2》形考任务1-8参考答案
国家开放大学《商务英语2》形考任务1-8参考答案单元自测1一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
1.—Uh, I think online shopping is very time-consuming.—A. Why do you want to wait and shop in a long line?B. I somewhat agree with you, but not completely.C. Thank you for your time to be with me for the weekend.2.—Morning, Daniel. Today I’d like to discuss the promotional events of our products with you.—A. Hi, I agree with what you have just said.B. Good morning, Kevin. Nice to meet you, too.C. Ok. I think we should draw up a thorough plan, first.3.—Great! Maybe from now on, I should try to buy goods online.—A. I think you need to be a little bit slower.B. That’s all right. Whatever!C. Why not? Go ahead. Just give it a try.4.I know personal selling is also a very effective tool for building ______buyers’ confidence.A. toB. upC. with5.In China, Taobao is one of e-commerce sites.A. most popularB. the most popularC. more popular6.—As you know, I’m not quite familiar with how to shop online.—It’s a piece of cake! I’ll show you how to do it.A. First of all, you should find a good e-commerce site.B. Next, add the items in your shopping cart and place the order.C. Then compare the prices and features of the goods you like.7.—I think we can use two or more kinds of media together in an advertising campaign.—A. It’s true. Two is always better than one.B. That’s quite right. We can attract more people.C. It’s great idea. We need to put in more money then.8.It can be aimed individuals with select surfing behavior.A. toB. inC. at9.Consumers can’t digest too much information on a web page, resulting low rates of return.A. withB. inC. at10.In my opinion, the first thing is what tools we should use. (考点：不定式结构的用法)A. to be discussedB. discussedC. discussing二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。
BEC商务英语(初级)听力练习试卷1(题后含答案及解析)
BEC商务英语（初级）听力练习试卷1(题后含答案及解析)题型有：1. PART ONE 2. PART TWOPART ONE听力原文：Woman: How did Paul injure his hand?Man: He was bending down to pick something up and he touched one of the wheels in the machine next to him. Woman: I thought he hit it with a shovel. Man: No，he didn’t. His hand touched part of a machine. He should take more care in the factory. A few minutes before he almost caught his hand in a heavy door.1．How did the accident happen?A．The worker was bending down to pick something up and touched one of the wheels.B．The same worker hit his hand with a shovel.C．The same worker was closing a door with his hand trapped in it.正确答案：A 涉及知识点：听力听力原文：Woman: Hello, it’s Fast Home Appliances. The fridge is ready-could we deliver it early next week-say, on the third of May?Man: Mmm. Well, on the second and third I’ll be away at a conference. Woman: Would the fourth be convenient?Man: Yes, that should be OK. Thanks.2．When will they deliver the new fridge?A．May 2B．May 3C．May 4正确答案：C 涉及知识点：听力听力原文：Woman: Sorry, we had to start the meeting without you. What happened—train late again?Man: It was, but only by a few minutes. According to my diary, we’re not starting till eleven. Woman: We were, but I’ve got to fly out to the Tokyo office on urgent business this afternoon, so we hadto bring the meeting forward. Man: Well, no one told me…3．Why was the man late for the meeting?A．The meeting time was changed.B．He missed the train.C．He has got a bad cold.正确答案：A 涉及知识点：听力听力原文：…and，although at present 25% of our trade is done abroad，thisshould increase by 10％next year. Weplan to expand foreign trade to 50% of our market within three years.4．Which chart shows the percentage of foreign trade in three years?A．nbsp;B．nbsp;C．nbsp;正确答案：C 涉及知识点：听力听力原文：Man: Is this company very old?Woman: Yes. it’s over fifty years old. Man: Was it formed in 1936 then?Woman: In 1956．0n the fifteenth of March 1956．Man: On the fifth of March, 1956．Woman: NO, the fifteenth of March.5．When was the company first formed?A．5/3/1936B．15/3/1956C．5/3/1956正确答案：B 涉及知识点：听力听力原文：Man: What kind of toys will the new factory start making?Woman: Well, the old factory is still making model ears, so it was really a choice between model planes androbots. We’ve decided to stop making model planes and make a variety of toy robots instead. We’re selling them in kits for children to make themselves. And our marketing department hasshown that robots have recently become very popular again with a wide range of children—fromas young as six to around fourteen.6．what kind of toys does the new factory make?A．toy animalsB．toy robotsC．toy planes正确答案：B 涉及知识点：听力听力原文：The sales of light bulbs remained steady for the first half of the year but there was a sudden fall in the second half.7．Which graph is correct?A．nbsp;B．nbsp;C．nbsp;正确答案：C 涉及知识点：听力听力原文：Woman: What do we need to order?Man: Well，we’ve got enough paper—we don’t need any more. Woman: That’s right，but we need half a dozen newcalculators. Man: No, we don’t. Have you forgotten? We ordered eight calculators last week and they should arrive bythe end of this week. Woman: I’d completely forgotten. You’re right. Man: Actually we need some more pens. There’s only a few left. Woman: Right. I’ll order some more at once.8．What do they need to order?A．paperB．calculatorsC．pens正确答案：C 涉及知识点：听力PART TWO听力原文：Woman: L—R—S. Can I help you?Man: Hello, I’m calling from Greens Machine Tools. My colleague called last week about some factory workshop chairs. The order reference number is…oh, sorry, just a second…I’ll find it in a minute…ah, U—B—8—0—0—X. Woman: Ah…you didn’t want the standard size, did you? Your colleague ordered ninety-five centimeters wide by two hundred and fourteen centimeters long, didn’t he?Man: Well, I’m afraid we’ve had to change the layout of the workshop slightly, so, in fact, we need ninety by two hundred and twelve. Woman: That’s no problem. Man: And we also want the chairs to be six centimeters lower now…um, one hundred and four centimeters. Woman: Is that for all the fifteen chairs? Sorry, you ordered fourteen, didn’t you?Man: We did. Can I just check the price with you?Woman: Fine. It’ll be six hundred and eighty pounds per chair. The five hundred and twenty in the brochure is for the standard size. Man: And we will still get five percent discount on orders from you，won’t we?Woman: Actually, it went up to seven per cent in July. And is Mr. Brown the contact name for the order?Man: I think you need to change it to my name. That’s Paul Saunders. Spelled S—A—U—N —D—E—R—S. Woman: OK. I’ll give you a call as soon as the order’s ready. Man: Mm, thanks.9．正确答案：UB800X 涉及知识点：听力10．正确答案：90 涉及知识点：听力11．正确答案：104 涉及知识点：听力12．正确答案：14 涉及知识点：听力13．正确答案：680 涉及知识点：听力14．正确答案：7 涉及知识点：听力15．正确答案：SAUNDERS 涉及知识点：听力。
《商务英语听力I》Test 2
T 5 The interviewer thinks Miss Tang has a high level of English proficiency.
Task 1
Listening Scripts
(I-Interviewer, T-Miss Tang) I: Miss Tang, you've given me some personal information. I'd also like to
Task 2
Directions: Listen to the dialogue and answer the following four questions.
1 Who is the newcomer? Peter Smith.
2 Where is the newcomer’s desk in the office? It’s near the window.
and TEM 8 tests. I passed those two tests with honours. I: What do you mean by the TEM 4 and TEM 8 tests? T: Those are national English proficiency tests designed for English majors. I: Greastening Scripts
I: What was your major? T: I majored in International Business. I: Did you get a BA degree? T: Yes, I did. I: Did you take any English courses during your study at Nanjing University? T: Well, English was my minor. Actually, we were required to pass the TEM 4
新视野商务英语视听说(第二版)下册 第一单元听力原文
Unit 12. Part 2 Listening Practice: Task 1(1) I hope the noise isn’t bothering you?It’s no bother!(2) Why don’t we start at the workshop?Sure. I’ll follow you.(3) What did you think of our factory?Very big and modern.(4) What’s your overall impression?I’m very favourably impressed.(5) How big is your factory?The multiplex of 9 buildings totals 767,708 square feet of floor area.(6) What is your market share?45%(7) How many workers are there in your factory?At present, there are 2,000 workers at the plant.(8) Well, shall we have a break? You must be tired, having seen all of our plants all at once.Not really. But there is a lot to take in. Let’s have break!(9) Are all the products available now?Of course. We have good stock levels.(10) Is there anything else you’d like to see?I’d like to visit your research department.Task 2-2Richard: Good morning. Welcome to our company.Thomas: Good morning. Thank you for your reception.R: I’m Richard Black, the Sales Manager.T: Nice to meet you, Richard. I’m Thomas Brown, the Purchasing Manager from ATC,R: How was your journey?T: Not woo bad. Thank you. Er… Let’s turn to business. Could you tell me how large the plant is? R: It covers an area of 25,000 square metres.T: When was the plant set up?R: In the early 1960s.T: What are your newest products?R: Here are some brochures about our product. Please look on Page 13; all the new products are listed there.T: These products are pretty good. Could you briefly tell me about your production methods? R: Of course. I can show you our production systems on video.T: OK. But if you don’t mind, I prefer seeing the factory for myself.R: That’s fine. I was hoping you would. If you have enough time, we’ll be pleased to give you a tour.T: That’s very kind of you. I’ve been looking forward to seeing your factory.R: When can we arrange the tour? What time would be convenient for you?T: I’m free tomorrow. There’s nothing like seeing products being produced firsthand.R: That’s for sure. You’ll know all about them after the tour.T: I hope to learn a lot from this visit.Part 3. Language Focus A: Follow-upPractice: Task 1Richard: Thank you for coming today, Thomas. We can start any time you’re ready.Thomas: Hello, Richard. I’m all set.R: You said yesterday that you wanted to see the production line. The tour will last about an hour. T: No production.R: First, you’ll have to put on this helmet, I’m afraid.T: OK. But, this one seems a little small.R: Please try this one.T: That’s much better.R: Well, this is our production shop. We will start with the assembly line.T: That’s fine. I’ll just follow you.R: Please stop me if you have any questions.T: OK. I’d like to know if the assembly line is fully automated.R: No, it’s half-automated.T: What’s the monthly output?R: 5,000 units per month. But we’ll be making 6,000 units at the beginning of November.T: That’s wonderful. What’s your usual percentage of rejects?R: Only 1% in normal operations.T: It’s amazing. How do you control the quality?R: All products go through three checks during the whole manufacturing process.T: How do you do that?R: First, our workers will confirm the quality of each part according to the regulations at every point in the process. We also have computer-controlled equipment to test the quality of the semi-finished product and of the final product as well. Lastly, we send some products to our public quality-control centre for checking.T: Wonderful. One more question: Is every part of the process, from the first stages to the finished product, carried out at this plant?R: Absolutely. That keeps us competitive in the tough international market.T: Is that where the finished products come off?R: Yes.Part 4. Video 1P: Welcome to our Ford Rouge Factory tour. First, let me give you a brief introduction of Ford. Ford Motor manufactures and distributes automobiles in 200 markets across six continents. With about 300,000 employees and 108 plants worldwide, the company has core and affiliated automotive brands. The Ford Rouge Factory is located in the south of Detroit at the meeting of the Rouge and Detroit Rivers. The original Rouge complex is a mile and a half wide and more than a mile long. The multiplex of 93 buildings totals 15,767,708 square feet of floor area. Buildings include plants for tire-making stamping, engine casting, frame and assembly. A massive power plant produces enough electricity to light a city the size of nearby Detroit, and a soybean conversion plant turns soybeans into plastic auto parts. Our factory tour has four parts: First, you will take the Historic Driving Tour. Buses will transport you for a narrated tour past famous land marks and behind the scenes of this massive manufacturing complex. It will take approximately20 to 30 minutes. Second is the Rare Historic Footage Viewing. Here you will see a short film of rare, never-before-seen historic footage. You will learn about the triumphs and tragedies surrounding the Rouge. It takes 13 minutes. Third is the Virtual Reality Experience. A virtual reality will provide you with a 360-degree look at how automobiles are made. The approximate time for this is 15 minutes. Finally, we come to the Assembly Plant Walking Tour. You will tour the factory and see where the new Ford F-150s are assembled in the new, lean and flexible manufacturing plant. Visitors will have the opportunity to view the final assembly process from a elevated walkway. The tour takes about 30 to 45 minutes.Part 5. Language Focus B: Follow-upPractice: Task 1Richard: That’s the end of the factory tour, Thomas.Thomas: It’s very kind of you, Richard. Thank you. The tour of the production shop has given me a very good idea of your production process.R: My pleasure! What’s your general impression, Thomas?T: Very impressive. I especially enjoyed the speed of your assembly line. It gives you an edge over your competitors.R: It does. No one can match us where high performance production speed is concerned, and you know, we owe that to our engineers and technicians. They designed and built the assembly line and succeeded in making it operational within six months.T: How much do you spend on new product development every year?R: About 8% to 10% of the gross sales.T: That’s a lot of money. Terrific! If I placed an order right now, how long would it be before I got delivery?R: It would largely depend on the size of the order and the items you want.T: Yes. What’s that building opposite us?R: That’s the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly.T: Could you give me some brochures on your products? I’d like to let my manager know more about your production; and if possible, maybe he could also visit the plant someday.R: OK. Here’s our sales catalogue and some literature. Just let me know if you want to bring anyone else for a tour.T: Thank you very much.Part 6. Video 2Lily Wu: Hello! Everyone, I’m Lily Wu. Welcome to our factory and to the virtual Victory Instant Noodle Factory tour. I will be your guide for the tour. First, I want to give you a brief history of the manufacturing process of instant noodles. The first instant noodles were made in Japan in 1958. Today noodles are known around the globe. All over the world, every year, they are consumed at about 80 billion meals. Do you know how instant noodles are made? For such a simple-looking product, the manufacturing process is actually quite complex. Here we reveal the secrets of how instant noodles are made. All the facts are waiting for you on this virtual instant noodle factory tour. Please look at the PowerPoint slides. First, flour is transported by truck from storage silos. The flour is mixed and kneaded in a mixing machine to produce noodle dough. The dough is passed through a pair of rollers to roll it into sheets. The sheets are cut into fine strands. Pre-steaming gelatinses the noodles for easier digestion. The noodles are separated intomeal-sized blocks which are shaped into moulds. Noodles are first cooked in oil and then dried for easy storage and quick preparation by the consumer. The end! Packages of noodles are packed in boxes for shipping. That is the process required to produce instant noodles! Now let’s go to the production shop.。
商务英语听力2期末试题
Part I Listening Comprehension【15 minutes】Directions：This part is to test your listening ability．It consists of 3 sections．Section ADirections：This section is to test your ability to understand short dialogues．There are 5recorded dialogues in it．After each dialogue, there is a recorded question．Both the dialogues and questions will be spoken only once．When you hear a question, you should decide on the correct answer from the 4 choices marked A，B，C and D given in your test paper．Then you should mark the corresponding letter on the Answer Sheet with a single line through the center．1．A．At the downstairs．B．In the closet．C．In the drawer．D．In the living room．2．A．5 P．m．B．12 noon．C．8 a．m．D．9 a．m．3．A．She could not afford to fly to Beijing．B．It is more convenient to take a plane.C．Taking a plane costs more but saves time．D．It is better to go to Beijing by train．4．A．He felt better．B．He barely finished it．C．It was easy．D．It was difficult．5．A．He turned to the monitor．B．He turned to the teacher．C．He turned to the policeman．D．He reported it to the announcer．Section BDirections：This section is to test your ability to understand short conversations．There are 2 recorded conversations in it．After each conversation, there are some recorded questions．Both the conversations and questions will be spoken two times．When you hear a question, you should decide on the correct answer from the 4 choices marked A，B，C and D given in your test paper．Then you should mark the corresponding letter on the Answer Sheet with a single line through the center．Conversation 16．A．He caught a bad cold．B．He hurt himself．C．He had a fever．D．He got a headache and cough．7．A．To drink a lot of water only．B．To stay in bed．C．To go to see the doctor immediately．D．To watch the basketball match．Conversation 28．A．Because she is on vacation．B．Because she doesn’t want t o．C．Because she is working busily．D．Because she is studying for exam．9．A．Kate is going to go to night school next year．B．Kate is learning Japanese in night school．C．Kate is a good typist．D．Kate and Jane are learning Japanese in night school．10．A．Expensive．B．Cheap．C．Worth the money．D．We don’t know．Section CDirections: This section is to test your ability to comprehend short passages. You will hear a recorded passage. After that you will hear five questions. Both the passage and the questions will be read two times. When you hear a question, you should complete the answer to it with a word or a short phrase (in not more than 3 words). The questions and incomplete answers are printed in your test paper. You should write your answers on the Answer Sheet correspondingly. Now the passage will begin.11．Why do many people dislike city life?Because they feel__________________________0f living in the city．12．For the city people，what are the attractions of the country life?The quiet，the clean air and the beautiful___________．13．What do some of the city people feel when they live longer in the countryside?They_______14．Why do people from the country enjoy visiting the city for a day or an evening? They can do some _____________________or go to the theater or a concert．15．What do many people from the country think of city life?The city is_________。
当代商务英语听说教程第2册课后练习题含答案
当代商务英语听说教程第2册课后练习题含答案Part I Listening Comprehension1.Listen to the conversation and choose the bestanswer.Dialogue 1A: What’s your position in the company?B: I’m a financial analyst.A: _______________B: Yes, I’m in charge of budget analysis.A. Do you manage the company budget?B. Do you work in the accounting department?C. Do you analyze the company’s financial statements?D. Do you supervise the financial department?Answer: CDialogue 2A: Good morning, Mr. Smith. How can I help you?B: I would like to book a flight to Shangh, departing on July 12th and returning on July 25th.A: _______________B: Yes, economy class, please.A. Which rline do you prefer?B. Would you like a one-way ticket or a return ticket?C. What class do you want totravel in? D. Do you have any preferred departure time?Answer: C2.Listen to the news report and determine if thefollowing statements are true or false.News ReportGood morning, this is the 7 a.m. news bulletin. A newstudy has found that the average employee in the UK worksmore than the standard 40-hour workweek. The study revealsthat UK workers put in an average of 46 hours a week, whichis over two hours more than the standard workweek. The research shows that the rise of technology has led many workers to feel that they must be avlable around the clock. Furthermore, the study found that older workers aged 35-54 work the longest hours compared to younger workers aged 16-24.1.The average employee in the UK works less than thestandard workweek. workers put in an average of 46 hours a week.3.The rise of technology has led workers to feel thatthey must be avlable around the clock.4.Younger workers work the longest hours compared toolder workers.Answer: 1. False 2. True 3. True 4. FalsePart II Speaking Practice1.Role play the following situation.A: Hello, may I speak to Mr. Green, please?B: Speaking. How can I help you?A: Hi, Mr. Green. This is Sarah from ABC company. I am calling to confirm our meeting next Friday at 2 p.m.B: Yes, I have it confirmed in my calendar. We are going to meet at our office, right?A: That’s correct. Our address is 123 Mn Street.B: Great. I’ll see you then.A: Thank you, Mr. Green.B: Thank you, Sarah.2.Answer the following questions.3.Have you ever presented a project at work?4.What strategies do you use to prepare for apresentation?5.What do you think is important to engage with youraudience during a presentation?6.Have you ever faced any challenges during apresentation? How did you overcome them?Answer:1.Yes, I have presented several projects at work.2.I usually start by researching the topic thoroughlyand creating an outline of the mn points I want to cover.Then I practice my presentation several times, eitheralone or with a group. I also make sure to have myslides and materials ready ahead of time.3.Engaging with the audience is crucial to mntningtheir attention and interest. I try to use visual dssuch as slides and videos, as well as asking questions or soliciting feedback from the audience. It’s alsoimportant to speak clearly and use appropriate bodylanguage.4.Yes, I have faced challenges such as technicaldifficulties or unexpected questions from the audience.To overcome these, I always have backup plans in casetechnology fls, and I prepare for difficult questions by practicing possible answers ahead of time. I also try tostay calm and composed during the presentation, even if I encounter challenges.。
商务英语专题听力练习1
商务英语专题听力练习1PAPER 1PART 2SpeakersA a sales person13. B a security guard14. C a customer15. D a typist16. E a maintenance engineer17. F an accountantG a shop managerH a manufacturerThe Speaker isA refusing18. B complaining19. C advising20. D thanking21. E agreeing22. F apologizingG making excusesH contradictingPAPER 2PART 2Means of transportA bus13. B taxi14. C train15. D plane16. E ship17. F ferryG lorryH carSpeakersA a customs officer18. B an immigration officer19. C a money changer20. D a tourist guide21. E an airport manger22. F a hotel receptionistG a travel agentH a taxi driverPAPER 3PART 2TopicsA lack of a contract13. B a rude customer14. C a difficult boss15. D an uncomfortable office16. E long hours of work17. F low payG lack of holidaysH boring workSpeakersA an airport manager18. B a cook19. C an engineer20. D a customs officer21. E a travel agent22. F a flight stewardessG a pilotH a baggage handlerPAPER 4PART 2SpeakersA a receptionist13. B a factory worker14. C an accountant15. D a salesman16. E the general manager17. F a security officerG a cleanerH a visitorReasons for phoningA to express thanks18. B to make an apology19. C to book a room20. D to order a meal21. E to change a booking22. F to make an enquiryG to confirm a bookingH to make a complaintPAPER 5PART 2The speaker isA having a friendly conversation13. B interviewing a candidate14. C giving a lecture15. D offering an invitation16. E answering a phone call17. F dictating a letterG presiding over a meetingH giving a demonstrationThe speaker is expressingA caution18. B worry19. C pride20. D sarcasm21. E disappointment22. F pityG surpriseH satisfaction商务英语专题听力练习2UNIT 1 ARRIVING FOR APPOINTMENTSListen to cassetteY ou will hear four conversations. In each conversation a visitor is arriving at reception for an appointment.1.Look at the chart. Which visitor is seeing which manager at what time? Times Visitors Managers10.30 12.0015.0016.30 AndrewMoncourtJohn MorganIrene TateEileen WadeSimoneCanningJeff HarleyMark RobertsJenny Saunders2 . Where are these offices? Write on the floor plants.a.Simone Canning’s officeb.Jeff Hartley’s officec.Mark Robert’s officed.Jenny Saunders’s officeFIRST FLOOR SECOND FLOOR THIRD FLOOR3. Vocabulary Use the words in the box to complete this conversation.Write one word in each space.a fraid appointment expecting floor free help lift name office waitRECEPTIONIST Good morning. Can I …….. you?VISITOR Yes, I’ve got an ……… with Annette Rawstern RECEPTIONIST What time is she …….. you?VISITOR Ten o’clock.RECEPTIONIST Could I have your ……., please?VISTOR John Wilson.RECEPTIONIST Take a seat. I’ll see if she’s…..VISTOR Thank you.RECEPTIONIST I’m …….. she’s on the phone at the moment. Could you …. afew minutes?VISTOR Certain.(a few minutes later)RECEPTIONIST Y ou can go up now. Do you know where her …… is ? VISTOR Er. NoRECEPTIONIST It’s on the third ……. Come out of the …….., turn right and it’sthe second on the left.VISTOR Thank you.RECEPTIONIST Not at all.4. Listen to cassetteY ou will hear six people asking for directions. Answer their questions from the floor plan.Peter Knight AliceRowanCarlMorrisDominicLoweJohnBrownMartinShawPerry Lowden JeanWrightKateLynas LIFTJeanFisherAnneTaylorTerryBevanUNIT 2 NAMES AND NUMBERS1. Y ou will hear three telephone conversations . in each conversation someone else for a telephone number.Listen to cassette and write the three numbers._________ _________ _________2. Y ou will hear two telephone conversations.Listen to cassette and complete the two record cards.ADDRESS TEL ADDRESSTELJohn Walsh LeTrumaluFAX FAXUNIT 3 TELEPHONE MESSAGES1.Lindy Cohen works for Crossways, a shipping company. She is out of theoffice when John Collis rings from Munich so he leaves a message with her secretary.The secretary makes two mistakes in the message.Read the message. Then listen and find the mistakesDate: 16th July Time: 5:30 amMessage for: Lindy Cohen From: John CollisRe: next week’s visit to Germany – Mr. Collis says that n10 a.m. is a difficult time for the marketing meeting on the first day. Can you change it out 11 am? Please ring back this afternoon before 6 p.m. to confirm.Tel: Munich 43 82 452.Greta Hans rang Lindy Cohen at home and left a message on her answeringmachine. Listen to cassette and complete this note for Lindy.Greta rang. She’d like to meet for ……..next week on……… call her any eveningafter ……. Tel:………3.Someone rang Crossways when the office was closed and left a message forLindy Cohen on the answering machine. Listen to cassette and write amessage for Lindy.Date: time:Message: from:Re:4. Complete this answering machine message with words from the list.I’m ringing about could he call me this is I’d like to speak to my number’s..........Mark Levy of AGC. ..................John Benson. ................. the marketing meeting. ......................as soon as possible?. (756)8343. Thanks.Note: This is Mark Levy of AGC. When you give your name on the telephone, say This is ……..not I am…..and give your full name.na Corning of Wise Electronics wrote this list.Y ou are Lana Coring. Y ou make the three phone calls but you get ananswering machine each timeThings to do…²Call Gordon Klein of Q and A Softwareabout our new accounting system.²Talk to Annie Pastori of Santini about a latedelivery (order no. 23212).²Call Kenji Hata of the Sumiti Bank aboutland investments in the Far East.UNIT 4 SCHEDULES1. Listen to cassette.Y ou will hear three people asking about these meetings. Which meeting is on which date?2. In the New Produce Division at Q and A Software, Peter Dressler( Head of New Produce). Janet Shields( Head of Marketing) and Marc de la Tour(Marketing Executive) are meeting to decide who is going to these trade fairs. Listen to cassette and complete the table.Fair DatesRepresentative(s) a. Expotec, Casablanca 2nd -7th OctoberJanet Shieldsb. Frankfurt Technology Fairc. Comln Tech, Genevad. Sydeny Al Faire. Info Tek, San Francisco3. PrepositionsComplete these sentences with the correct prepositions from the list. on to of fromA. Expotec starts …….the second ……….October and finishes ………the seventh.B. The Sydney Al Fair is ……the eightieth …..the twenty-third ……September.C. Comln Tech is ….July;….the six …..the tenth.4. Say these dates.a)4/9 d.7/6 g.10/3b)5/8 e.8/5 h.11/2c)6/7 f.9/4 i.12/15. The marketing meeting is on the eleventh of January.look at the schedule and make similar sentences about these events.d)22/6: Production Meetinge)5/2: Sales Meetingf)5/7: Finance Meetingg)25/4-3/5 Paris Trade Fairh)31/9-4/10: Annual ConferenceUNIT 5 SALES FIGURES1.Y ou will hear the beginning of a message at Mckillin, a soft drinksmanufacture.There are seven people in the meeting: Jenny Dewan, MarketingManager for Western Europe, and the regional sales managers for the sixareas ion the box..France Spain and Portugal UK and Ireland Italy Germany GreeceYou will heart each regional manager talking about sales in his or herarea. Which of the graphs show the sales in each region?Now listen to cassette again and complete these sentences. Write oneword in each spaceFrance Not bad. We’re …………… last year.Spain andPortugal Well, we didn’t start the year very well, but salesare ……….very …….now.UK and Ireland About ………..as last year.Italy Not very good, really. We’re ……last year.Germany We’ve had a good year. At the moment sales are …….Greece Well, we’re very new in Greece, so sales levels arequite low. But, sales are…………I feel optimistic.2.look at the graph.Y ou will hear Jenny Dewan speaking about Mckillin’s world sales forthis financial yeara.What were the company’s total sales last year?b.What were last year’s figures for.i.March? iii. August?ii. May? Iv. December?3.what’s happening?look at these sales figures for the first quarter of the year and say what is happening in each region.Follow the example.In France, sales are going upRapidly.Sales figures by region: $usRegion January February MarchFrance 2,500,000 3,251,000 4,311,000Spain 2,210,000 2,121,000 2,216,000Germany 4,400,000 3,675,000 3,108,000Italy 3,221,000 3,220,000 3,221,000Japan 2,849,000 2,701,000 2,695,000UNIT 6 MAKING APPOINTMENTS1. John Waterman works for a company called Hearst Behring. Y ou willhear him talking about his appointments for the week.MONDA Y TUESDA Y WEDNESDA Y THURSDAY FRIDAY11.00:Divisional Meeting12.30:lunch, Andrew Symes10.00:ChristinaBunnenberg( CJKcontract) 1.00:lunch:Sue Bowlan2:00 Etta Caducci (Unital)4.00:Royce Lowton (production figures) 2.30:Harlan Brown (MXS)2. Y ou will hear four telephone conversations.Conversation1:Christina Bunnenberg calls John Waterman.Conversation2:John Waterman calls Francois Letellier.Conversation3: John Waterman calls Harlan Brown.Conversation4: Christina Bunnenberg calls John Waterman.All the conversations happen on Tuesday morning.Listen to cassette and make the necessary changes to John Waterman’s diary Concentrate only on the information you need to correct the diary.Play the conversations as many times as you want.Now listen to cassette again and complete these sentences. Write one word in each spacConversation 1CHRIOSTINA:Can …………………tomorrow?JOHN : I’m afraid I’m ……..tomorrow…………….Thursday? Conversation2JOHN : What are ……………tomorrow morning at nine?FRANC : Tomorrow morning is impossible, I’m afraid. …………….in the afternoon?Conversation3HARLAN :Oh, that’s a pity. Can ……………………another time?I’m …………….Friday morning.Conversation 4CHRISTISNA: Can …………….come to office at about eleven?JOHN : Eleven. Yes, fine. OK………………….tomorrow.3. PrepositionsHere’s Maria Salerno’s diary for the weekMonday Tuesday Wednesday Thusday Friday12.30:lunch with Joe Gianelli 10.00:salesmeeting10.00:factoryvisit 8.00 flight toparis(AF213)Complete Maria’s description of her appointments with the correct prepositions from the list. In these of the spaces no preposition is necessary.On in at with fora………..today I’m having lunch ……….Joe Gianelli.b……….tomorrow morning ……….ten I’m going …….a sales meeting.c………..I’m visiting the factory…………Wednesday …….the morning.d……….8a.m………Friday I’m flying ………. Paris ……. A training course. 4.Look at your diary for next week.MONDAY TUESDA Y WEDNESDA YTHURSDA YFRIDAY9.00sales meetingtrade fair(all day)8.30 returnflight(KLM219)10.00 visitfactory12.30 have lunchwith BillCanning1.00 havelunchwithJoanne(ICL)3.00 BA433 to Amsterdam for trade fair2.30 meetingat ICL3.00 finishearly5. Y ou will hear eight questions. Answer the questions from the diary. After youanswer you will hear an example answer.Follow the model_______________________________________________QUESTION What are you doing on Monday morning?YOU I’m going to a sales meeting.EXAMPLE I’m going to a sales meeting6.Listen to casstteThis time you will hear only John Waterman. You are the clint.Follow the conversation plan and speaking in the spaces. Use the diary in 7E1. Practise as many times as you want.John WatermanUNIT 7 COMPANY PROFILES1.Y ou will hear the General Manager of Cerico SA giving apresentation on his company. Listen to cassette and complete thecompany profile.CERICO SABased in Seville, SpainMain activity: exporting traditional Spanish ceramics(+some manufacturing)a. main country markets: ……………and …………….b. value: ……………….c. turnover: ………………..d. pre-tax profits ………………..e employees ………………2.Look at these sentences and write similar sentences about yourcompany.a.We’re based in Sevilleb.O ur main activity is exporting traditional hand-painted ceramicsc.Our main markets are the UK and Germanyd.W e have 148 employeese.In the last financial year our turnover was $31 million.f.Our pre-tax profits were $3.2 million.g.T he company has value of $48.5million.3. This time you ask the questions and you will hear the Managing Directorof Q and A Software answering them.UNIT 8 FIGURES1. Look at the table.Match the words on the left to the figures in the column on the righta. a date and a time $75 per 100b. a sum of money £1.52 to the dollarc. a percentage £21md. a fraction 1.06e. a decimal 1/4f. a telephone number 2/11/96 at 10:30g. a reference number 20m*13mh. a measurement 760 3491i. an exchange rate 8%j. a price D/881052.Listen to cassette and read silently.The sentences include examples of fractions, decimals, dates, percentages, phone numbers,Reference numbers, sums of money, prices, measurements, and exchange rates.a.My number is 760 3491.b.I am calling about invoice no. D/88IOSc.Pre-tax profit is £21m.d.The interest rate is 8% p.a.e.They cost $75 per 100.f.The next meeting is on the 2ndof November at 10:30.g.The current exchange rate is £1.52 to the dollar.h.The container measures 20m*13m.i.The Dow Jones was down 44 points: a change of 1/4%j.To calculate the V AT, multiply by 1.06%.3 ListeningYou will hear two telephone conversations about export orders of terracotta tiles from Spain. Maria Perez is in charge of these orders but she is away. Anne Garvey answers the phone.Listen and complete the telephone messages.Telephone messageDate: 8 September Time: 2.30pmTo: Maria Perez From: Mr. ________Cranfield InteriorsMessage: Re: order no. _______ (August _______th) for_______ boxes ofterracotta floor tiles, size:___ cm x ____ cm, at £ ________, inc. ___ % discount.The tiles were due to arrive on the____ th. He still hasn’t received them-pleasecall asap. Tel:_______Message taken by : Anne GarveyTelephone messageDate: 8 September Time: 4.00pmTo:Maria Perez From: Mr._________,NY Interior DesignMessage: Re: order no. ____________ for _______boxes of terracotta floor tiles (price:$____per box).Please call within ________hours to discount a ____% increase in the order. He would also like to renegotiate the discount ﹙currently___﹚Tel:____________Message taken by: Anne Garvey4 Say these figures.Listen to cassette to check your pronunciation.a. 235 6609 e..5 1/2% i. 2 1/4b. £95000 f. 0.07 j.12.12c. $250m g. SW/322C .k .DM65.5bnd. 15m*8m h. 1 November . l.. 1567232UNIT 9 PRESENTATIONS1. Listen to cassette 5A.2 and read silently.You will hear a presentation by Mr. Gittings, the finance director of XYZ (UK) plc. Mr.Gittings isn’t a very good public speaker.Yes, well you all know what I’m talking about and, er, I hope you won’t find it too boring, Yes.I was just saying to Mr. Brown the other day we have too much talk and too little work, it’s allmeetings. Well, the main thing we have to consider in all this is the cost of the, er, project, which will be considerable. I have some figures here…just a moment. Can you see them? Oh.Sorry. Well, perhaps you can look at them later. Well, as you can see, or rather, can’t see, the costs would be…well, a lot. In fact it could be, ah, even more if we can’t organize a 109653.So that’s that. I hope it’s all clear now.2.Read this advice, which could have helped Mr. Gittings.Making PresentationsBefore starting ,make sure all necessary document are in place.Use visuals which are easy to understand and make sure the audience can see them.Use natural, spoken English: avoid unnecessary technical terms.Organize facts in a logical sequence.Make the main points clear. Emphasis and repeat them.Use anecdotes and example to help your audience understand and remember your message. 3. ListeningYou will hear extracts from two business presentations.Presentation 1. Listen to cassette , Jon Blake uses all the ten expressions. Tick them.Maria Bellini’s presentation is similar to John Blake’s, but she uses different language.Listen for expression which are equivalent to the ones of John Blake. Write them in the right.Presentation 1. John Blake says: Presentation 2. Maria Bellini says:a. Let me introduce myself… a. my name is….b. The aim of my talk is… b.c. First of all… c.d.I’d like to draw your attention to… d.e.My second point is… e.f.As you know… f.g.Thirdly,…g.h.In conclusion…h.i.Thank you for your attention…i.i.Now, if you have any questions…j.4 The stages of a presentationA presentation generally has three main stages:Stage 1 Introduction and statement of aims. Tell them what you’re going to say.Stage 2 Main body of the presentation. Say it.Stage 3 Summary and conclusion. Tell them you’ve said it.5. ListeningComplete this sales presentation using the expressions from exercise.Use one expression in each space.Good afternoon 1 ______________I’m Tim Hardy of MedwaySecurity.2_____________ give you some information about the services we can offer you .3__________________________ I know that you’re currently spendingabout £1500 a month on security.4__________________this diagram, which shows how we can offer the same level of service for about 20% less. 5___________________that at the moment you’re working with threedifferent companies. Medway can offer you the whole range of services you need, all from just one company.6_________________________like to talk about quality, These days.7____________________________ security is more and more important.I’m sureyou’ll be glad to hear that last year Medway was elected number onesecurity firm in this region. So, 8__________________ my offer is a lowerprice, simpler administration and a partner you can trust for your security needs.9____________________________________________________________ ___________10___________________________________________________________ _____.I’ll be pleased to try and answer themUNIT 10 EXPLANATIONS1. Listen to cassette.Y ou will hear Randi Bussin, a marketing consultant, talking about selling American computers in France. She divides her explanation into four sections: place (or distribution), price, product and promotion.In what order does she speak about the four sections? Number them.a.placeb.pricec.productd.promotion2 Language checkListen to cassette and read silently.The sentences are from Randi Bussin’s explanation about breaking into the French market.‘Well, the first issue is the product: physical changes and modifications that need to be made for it to be sold in the French marketplace…’‘This brings us to the second factor, pricing. When you go into the French market you need to consider how you’re going to price your product…’‘Now, the third issue is place-how you are going to distribute your product…’‘The last factor is promotion. For example: advertising and PR…’In each case she uses the same method:1.She gives a number (the firs issue: the second factor, the last factor)2.She gives a title(product; price; place)3.She gives a brief explanation or example (physical changes andmodifications that need to be made; For example: advertising and PR)This three-step system makes the explanation easy to follow.3. Speaking : SWOT analysisThe table below gives information about SWOT analysis: a system for assessing the competitive position of a company.Use the information to write four sentences: one about each factor.Use the three-step system.SWOT Analysis1st Strengths strong points of the company, e.g.: low cost operations…2nd Weaknesses points where the company is less competitive/efficient…3rd Opportunities e.g. technological change, changes in fashion…Last Threats activity by competitors, changes in the market…UNIT 11 MONEY AND MARKETS1. Listen to cassette read silently.Y ou will hear the beginning of a radio program called ‘Money: a User ’s Manual ’ An economist from a private bank is answering questions about the FT-SE 100, or footsie.And once again, it ’s listeners ’ question time. This week Joanne Weiss from Ducroix sheaffer is in the studio to answer your questions. Hello Joanne. Hello, Barry.We receive a lot of questions about the ‘footsie ”. So first of all, Joanne, what exactly is it?The footsie is the most important companies whose shares can be bought on the London stock exchange. And what ’s it used for?Traders follow the movements, that ’s to say the changes in price, of the footsie. They then use the information to make decisions about buying and selling shares. Are there equivalents in other markets?Yes, there are. For example, on Wall Street in New York they use … 2 VocabularyEnter the verbs in the correct places on the matrix3 VocabularyMatch the adjectives on the left with meanings on the right. The first one has already been done as an exampl e.Verbs Soar Dip Plunge Slump SurgeMovement up Movement down Big change Small changeAdjective MarketSluggish pessimism, falling pricesBrisk little activity, little change in pricesBuoyant uncertaintyV olatile optimism, rising pricesDepressed sudden big changes in prices in one direction or the other Jumpy lots of activity4.Financial reports-results and reasonsComplete the financial reports using :because, because of or as a result.New York: The stock market is uncertain at the moment 1_______interest Rates are not falling as expected. 2 _________, the Dow Jones plunged 53.71 points overnight.London: The share market fell 21 points in one day 3_________the uncertain situation in New York. Traders are also cautious 4 ________ they think trade figures for the next quarter may be bad.Tobyo:5____________the market situation in New York and possible measures in the USA against Japanese imports Nikkei average plunged 274 points.6_________, the market is extremely jumpy.UNIT 12 Meetings 11. Meetings, conferences and committees are important to all organizations, but people often feel cynical about them.Listen to cassette and read the four quotations below silently. Do you agree with them?Use a dictionary if necessary.a. Meetings are indispensable when you don ’t want to do anything. (J k Galbraith)b. The amount of time spent on any item of the agenda will be in inverse proportion to the sum involved. (C Northcote Parkinson.)c. A conference is a gathering of important people who singly can do nothing, but together can decide that nothing can be done. (Fred Allen)d. To get something done a committee should consist of no more than three men, two of whom should be absent. (Robert Copeland) 2.Here is some advice on how to be effective in meetings. Read it and think about whether you agree with it.EFFWCTIVE MEETINGSDO DON ’TWould you add anything?1. Listen carefully to everyone.2. Let other people speak first if you know they agree with you. Then follow them by agreeing and adding points they have missed.3. Improvise if necessary –but don ’t forget your objectives. 1. Be in a hurry to speak . Hear what others have to say, then summarize their views and make your case.2. Bluff when you don ’t know the answer to a question.3. Stick rigidly to your plan if you can see that it is not working.3.Listen to cassette MeetingY ou will hear a recording of a meeting at CVX Engineering, a company which produces specialist machine tools.Complete the first part of the minutes’ of the meeting.CVX Engineering Ltd___________________________________________________ MINUTESMeeting on: 9th Dec. Attended by: Pierre Roche, FinanceCaroline Parry, MarketingJohn Rollins, Export (Chair) Subject: _______________________________________________________ Agenda: 1_______________________________________________________ 2_______________________________________________________ Vocabulary notes (Longman Dictionary of Business English, J H Adam):1 minutes: an official record of business done, including decisions reached, at ameeting2 agenda: a list of matters to be decided or discussed at meeting4.Listen to cassette Meeting 1 again.Listen for the expressions in the table below and tick(√) them when you hear them.Meeting1 Meeting2Let’s get started. Shall we begin?We’re meeting today to…There are a couple of things I’d like to look atWhy don’t you start?5. Opening a meeting: the four-step systemOpening a meeting in English is easy if you follow this four-step system. Step 1 Open the meeting Tell everybody that you are going to beginStep 2 Explain the objectives/subject. Tell them why you are having the meeting Step 3 Present the agenda. Tell them, in order, what you are going to discuss Step 4 Get initial contributions. Ask someone to begin the discussion.Match the expressions below to the four steps.1 2 3 4a. Why don’t you start?b. The purpose of today’s meeting is toc. There are several items on the agenda.d. Let’s get started.e. There are a couple of things I’d like to look at.f. We’re meeting today to…g. Shall we begin?Would you like to begin?6. Complete the two texts below with expressions from exercise.Make two versions, one informal and the other formal.a)Informal Right.1____________________________________2____________________________________talk about cutting costs.3____________________________________Firstly, the financial situation, and secondly, areas where wecould economize.Paula-4________________________________7.Look at the agenda below.Record yourself opening the meeting.Decide if you would like to do an informal or a formal version.CVX Engineering Ltd ___________________________________________________ Meeting on: 19th Aug.Subject: ways of increasing salesAgenda: 1: possible new clients2: possible new products______________________________________________________ Listen to your recording.Did you use the language you studied in this unit?UNIT 13 Meeting 21.There are three types of meeting in most organizations:1. Formal meetings V ery controlled, usually with larger groups2. Informal meetings Smaller groups, more flexible working methods3. Ad hoc meetings Spontaneous, or organized at very short notice2. Llya Ludnovik is talking about meetings in his company.Listen to cassette and read silently.‘We have a lot of meetings, like any company I suppose. I have a lot of ad hoc meetings to deal with specifics. They’re a good way to solve problems quickly, or to orgainse more formal meetings if necessary. We have informal meetings, where the department gets together, every few days. I also have a lot of informal meetings with clients: things are planned but there’s flexibility. We do have formal meetings with full procedure, but not often. They’re very good for dealing with a lot of different problems at one go, or for giving out information.’3 Listen to cassette again. Are these sentences true or false?a. Star Products has a lot of debts. TRUE FALSEb. Star Products is a market leader TRUE FALSEin Thailand, Korea and Japan.c. CVX is a market leader in Afr- TRUE FALSEica and Latin Americad. In Latin America, the future TRUE FALSEfor CVX looks good.e. There are no European competitors TRUE FALSEin Asia.f. CVX already have a contact in Korea. TRUE FALSE。
剑桥商务英语中级(BEC2)听力全真试题
剑桥商务英语中级(BEC2)听力全真试题(1)This part in each Listening Test paper contains three telephone conversations. There is a short incomplete form in the Question Paper for each telephone conversation. The incomplete form contains 4 spaces which you should fill in as you listen to the conversation.You should listen very carefully to each conversation, especially names, numbers, and simple facts. While you listen, look at the form and write the appropriate word or figure as soon as you hear it spoken. Don t waft until the end of the conversation before you start writing. This is a test of yourability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Try to find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information. Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages, notes and diaries as well as enquiries, requests, invitations, orders, complaints, plans, bookings, arrangements, and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to anotherwoman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned business trip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s your number,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning.F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。
新标准商务英语综合教程2听力
新标准商务英语综合教程2听力新标准商务英语综合教程2听力材料主要分为三个部分：Unit 1：At the Office，Unit 2：Business Travel，Unit 3：Meeting People。
以下是这三个部分的听力材料的详细内容。
Unit 1：At the OfficeVisitor: Good morning. My name is John Smith. I have an appointment with Mr. Wilson at 10 o'clock.Receptionist: Mr. Smith, is that right? Please take a seat. Mr. Wilson will be with you shortly.Visitor: Thank you.Listening 2: Work ExperienceCandidate: Good afternoon. It's my pleasure.Interviewer: I see you have quite a lot of work experience. Can you tell me a little bit about your previous jobs?Interviewer: That's impressive. Can you give me an example of a difficult situation you have faced at work and how youdealt with it?Candidate: Of course. Once, I had a difficult customer who was not satisfied with our product. I listened to his concerns and then offered him a replacement. In the end, he was happy with the solution.Interviewer: Thank you for sharing that. We will get back to you soon.Unit 2: Business TravelListening 1: Booking a FlightCustomer: Hello, I'd like to book a flight from London to New York, please.Agent: Sure, what dates are you looking to travel?Customer: I need to leave on the 12th of May and return on the 20th of May.Agent: Okay, let me check the availability for those dates. One moment, please... Yes, we have several flights available. Would you like to fly economy class or business class?Customer: I would prefer business class.Customer: That sounds perfect. Please go ahead and book it for me.Listening 2: At the AirportAnnouncement: Attention please. Flight 231 to New York is now boarding at Gate 23. All passengers please proceed to the boarding area. Thank you.Passenger 1: Excuse me, where is Gate 23?Passenger 2: It's down the hall to the right. Just follow the signs.Passenger 1: Thank you.Boarding Agent: Boarding Pass, please.Passenger: Here you go.Boarding Agent: Thank you. Enjoy your flight.Unit 3: Meeting PeopleListening 1: Introducing YourselfPerson 1: Hello, my name is Lisa Johnson. Nice to meet you.Person 2: Hi, Lisa. I'm Mark Thompson. Pleasure to meet you too.Person 2: Yes, I just started last week. How about you?Person 2: Thanks, Lisa. I appreciate that.Listening 2: Making Small TalkPerson 1: How was your weekend, John?Person 2: It was great. I went hiking with my family.Person 1: That sounds fun. I just relaxed at home and watched movies.Person 2: That sounds nice too. Do you have any plans for next weekend?Person 1: No, not yet. Maybe we can hang out together. Person 2: That would be great. Let's plan something then.。
剑桥商务英语BEC2听力全真试题(1)
剑桥商务英语BEC2听力全真试题(1)This part in each Listening Test paper contains three telephone conversations. There is a short incomplete form in the Question Paper for each telephone conversation. The incomplete form contains 4 spaces which you should fill in as you listen to the conversation.You should listen very carefully to each conversation, especially names, numbers, and simple facts. While you listen, look at the form and write the appropriate word or figure as soon as you hear it spoken. Don t waft until the end of the conversation before you start writing. This is a test of yourability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Try to find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information. Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages, notes and diaries as well as enquiries, requests, invitations, orders, complaints, plans, bookings, arrangements, and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to anotherwoman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned business trip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s your number,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning.F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。
BEC2听力真题
UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE Examinations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12∙You will hear three telephone conversations or messages.∙Write one or two words or a number in the numbered spaces on the notes or forms below.∙You will hear each recording twice.Conversation one (Questions 1-4)∙Look at note below.∙You will hear a man phoning company about an order.Conversation Two (Question 5-8)∙Look at the notes below.∙You will hear a conversation between two friends about a job vacancy.Conversation Three (Questions 9-12)∙Look at the notes below.∙You will hear a telephone conversation about arranging a meeting.Questions 13-22Section One(Questions 13-17)·You will hear five short recordings. Each person is talking on the phone.·For each recording, decide what is the main topic of their call.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice.1314151617Section Two(Question 18-22)•You will hear another five short recordings. Each speaker recently attended an interview.•For each recording, decide what the speaker is saying about the interview they attended.•Write one letter (A-H) next to the number of the recording.•Do not use any letter more than once.•You will hear the five recordings twice.19202122Questions 23-30•You will hear a radio interview with Peter Williams about training within small businesses.•For each question 23-30, make one letter (A, B or C) for the correct answer.•You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers’ time.C accountants’ costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.。
商务英语视听说听力原文
Unit 1Task 2M: Come in, please.W: Good morning, sir. I’m Karen Yang.M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.W: Of course not. please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don’t you think it’s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life.W: By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’l l determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that?M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.Follow-up practiceCai: May I come in?Ms. Smith: Yes, please.Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested.Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.Cai: Nice to see you, Ms. Smith.Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea?Cai: Tea is fine. Thank you.Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personalityCai: Well, I think I’m a serious-minded girl, I’m calm and I don’t panic in a crisis. I like jokes and have a good sense of humor. And I also enjoy working with all kinds of people.I can even get along with people who are bad-tempered or something like that.Ms. Smith: Well, then, what do you consider your strengths and weakness?Cai: Strengths and weakness? Well, I think my ability to work with all types of people is a particular strength.Ms. Smith: Yes.Cai: My weakness? Er, I’m a little bit perfectionist. I’m quite often dissatisfied with what I’ve done. I always think I can do it better or in a different way.Ms. Smith: I wouldn’t call that a weakness. I’d call that a strength.Cai: Well, apart from that, I suppose sometimes I am not patient enough.Ms. Smith: Now, can you tell me about your past experience?Cai: I have six years’ financial industry experience, working for several companies. For the past two years, I have been working in an investment bank.Ms. Smith: What qualifications have you had for this position?Cai: I graduated from Peking University in 2001, majoring in accounting. I can speak fluent English and I can deal with bookkeeping and accounting in English quite well.Ms. Smith: Why did you leave your last position?Cai: I want to find a job that is challenging, where I can grow.Ms. Smith: Now, is there anything else you’d like to ask me?Cai: Yes, if I get this job with HDC, would I be able to work abroad in one of your overseas branches?Ms. Smith: Oh, yes, certainly. Our staff regularly does six-month placements in other branches.Cai: Oh, that’s great.Ms. Smith: Right, time is pressing, I’m afraid, so thank you very much for coming to see me and we’ll be in touch with you before the end of the week.Cai: thank you for seeing me.Ms. Smith: Goodbye.Cai: Bye.Video 1Chen = C. Ms. Mandel = M.C: Good morning, Ms. Mandel.M: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.C: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?C: Sure, I’m a senior stude nt at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university.M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must fist analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people’s strengths and abilities.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don’t care about pressure or the environment as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decision by Friday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Video 2Wang = W, Mr. White = M.W: May I come in?M: Yes, please do.W: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.M: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.W: Thank you.M. Well, Miss Wang, you are applying for the position of Sales manager, right? How did you know about our company?W: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in GZ.M: Really? That’s good. Then you must know something about our company?W: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.M: Huh, that’s right. Miss Wang, can you tell me which university you attended?W: Sun Yat-sen.M: And what degree have you got?W: I have a bachelor’s degree in business administration.M: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.W: I passed TEM8 at college, and I am good at oral English.I think I can communicate with Americans quite well.M: Good. I know you are now with United Butter. What is your chief responsibility there?W: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager –responsible for the Panda line of biscuits.M: Why do you want to change your job?W: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move int o sales.M: What do you think is the most important qualification for a salesperson?W: I think it’s self-confidence and quality products.M: I agree with you. What salary would you expect to get here?W: well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?M: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, andregular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?W: Yes, only one. When can I have your decision?M: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.W: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.M: Goodbye.Case AnalysisInterviewer: Where do you see yourself in three years?Candidate: Well, I see myself in sales, you know. I must say, I would rather like to establish my own company, you know, in my home town.Interviewer: What specifically about our company attracted you?Candidate: Well, first of all, you know, I want to leave my present company. It’s too small, and you know, I don’t like the boss. He doesn’t know how to motivate people. You know, he is also bad-tempered. You know, the job is routine and boring.Interviewer: Um…Candidate: Can I ask a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling.Interviewer: Our staff members regularly do six-month placements in other branches.Candidate: Oh, well, that’s what I’m interested in.Interviewer: What do you think of your strengths and weaknesses?Candidate: Strengths and weakness? Well, that’s hard to answe r. You know, I’m very humorous. I think that’s my particular strength. My weaknesses? I suppose I don’t have any, you know.Interviewer: Ok. Is there anything else you’d like to ask?Candidate: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.Interviewer: I’m afraid I can’t answer that.Candidate: And also, when can you give me a definite answer about this job?Interviewer: I guess you’ll just have to wait until the end of the week. Well, I’m afraid we have to stop her e. Thank you very much for coming to see me.Unit 2Task 11.I haven’t seen you for years.2.What do you do now?3.I’m in the Research and Development Department.4.I knew you’d do something very challenging and creative.5.I sometimes stay in the office after work to deal withunfinished tasks.6.I am still the accountant of that cosmetics company…Task 2Jack: Hi, I’m Jack. I’m the manager of the Research & Development Department. I’ve been in this position for three years. I have to manage all aspects of the product development process, including resource allocation, budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. I’m responsible for creating and m anaging the R&D teams and for the overall planning, execution, and success of the projects.Janet: I’m Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, I’ve been engaged in various responsibilities. My responsibilities include: developing sales strategies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction.Stanley: Hi, I’m Stanley. As the manager of the Production Department, I’m responsible for selecting, developing and managing a highly competent and motivated staff of employees;ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. I’m also responsible for identifying the training needs of our staff and cultivating culture of continuous improvement in all aspects of manufacturing.Video 1 Introducing titles and responsibilitiesPresident = P; Robin= RP: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Let’s give him a warm welcome!R: Thank you!P: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I’d like to introduce the vice presidents and managers to you.R: It’s OK, thank you!P: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department.R: Nice to meet you, Ms. Bates.Ms. Bates: Nice to meet you, Mr. Copperfield.P: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.P: And this is … oh, where is Andrew Jefferson?R: Mr. Jefferson? I’ve met him before. I heard he is one of the secrets of this company’s success. Everyone was raving about what a great job he’s done in…P: Uh… speak of the devil… Mr. Jefferson has just arrived.Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.R: Good to see you, Mr. Jefferson.Mr. Jefferson: Sorry, I’m late. I was talking to a client.R: Oh, that’s ok. How many departments are you in charge of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.R: No wonder you’re so busy.P: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: I’m Ada Black, responsible for management accounts.Caroline Clinton: I’m Caroline Clinton, responsible for financial accounts.Lucy White: I’m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Video 2 Do you like your job?Robin = R; Jerome = J; Frank = F; Colin = C; Janet = JaR: What’s your job now, Jerome? Do you still work for that wholly funded American company?J: No, I left it three years ago. I have my own business now.F: Gee, that’s great! How do you feel as a self-employed entrepreneur?J: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I get tired. As you know, it’s not very easy to run a business on your own. What about you, Frank? What are you doing now?F: I’ve worked for several companies. After graduation,I went to a private company. Then a year later, I changed toa Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, I’m an advertising executive.C: Oh, you are a real job-hopper. Why have you changed jobs so often?F: I’m always interested in new challenges. I know changing jobs frequently can be a waste of a company’s humanresources, but I’m gaining a lot of experience! How is your job, Colin?C: I’ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.F: Do you like your job?C: The salary and benefits are OK, but I don’t like the work environment. You know, the workshops are very noisy sometimes. Also, I don’t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin?R: Yes. As a buyer, I must travel to purchase stock. I’ve been to a lot of places.C: Maybe I should think about becoming a buyer…R: Mm…, everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family.Ja: Hi, guys, may I join you?Everybody: Sure. Have a seat.Ja: You enjoy getting together, don’t you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Ja: I’m the Public Relations M anager in a holding company.C: Do you enjoy it?Ja: Yes. What I like about it is that I can meet a lot of new and interesting people.R: How about your working hours?Ja: That’s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don’t get enough time with my family and baby.Unit 3Task 1O: Good morning. Luck Promotions. May I help you?M: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please?O: Just a moment, please.S: Hi, Mike. It’s nice to hear from you. How’s the English weather?M: It’s pretty good for this time of year. What’s it like in New York?S: Not good, I’m afraid.M: that’s a pity！I’m planning to come by next week.S: Really? Well, you’ll come by and see us while you’re here, I hope.M: that’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that.S: Great. That would give me a chance to show you the convention center.M: That’s what I was thinking.S: You said you have to be in Boston on Thursday? That’s the 7th?M: that’s right. I could stop over in NY on the ay –that would be Wednesday. Would that be possible?S: Ah, I’m afraid I won’t be in the office on Wednesday.M: Er, well, the other possibility would be to arrange it after I leave Boston.S: When do you plan to leave Boston?M: Either Thursday afternoon or Friday morning, but I would like to catch a flight back to London on Friday evening.S: Ok. Well, it would be best for us if you could fly in on Friday morning. I will pick you up at the airport, and then I could show you the convention center. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.M: That sounds good. Just as long as I can get back to the airport for my evening flight.S: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight? Then we’ll get back to you with an itinerary for the day –that’s Friday the 8th, right?M: That’s right. Good. Well, I’ll do that and I look forward to seeing you next week.Task 2Roy: Louise Paulson’s office. This is Roy speaking.Paul: This is Paul Jackson calling. Is Louise in?Roy: I’m sorry. She’s out at the moment.Paul: When will she be back?Roy: I’m afraid she won’t be back soon. Can I take a message?Paul: Yes, could you ask her to call me at 979-326-8965.I need to talk to her about the order we placed last Friday. I’m afraid we have to make some changes to the order. Tell her it’s urgent.Roy: Could you repeat the number please?Paul: Yes, it’s 979-326-8965 and this is Paul Jackson.Roy: Could you spell it?Paul: P-A-U-L, Paul, J-A-C-K-S-O-N, Jackson. Paul Jackson.Roy: Thank you, Mr. Jackson. I’ll make sure Louise gets this as soon as possible.Paul: Thanks, bye.Roy: Bye.Video 1R: Hello, International Sales.Mr.: Hello, this is Mr. Schulz here, calling from England.R: yes, Mr. Schulz, who do you want to speak to?Mr. : I’d like to speak to MR. Matthews.R: Fine. Hold the line, please. I’m connecting you now.(connected)Miss: Hello. Mr. Matthews’ office. Who’s calling please?Mr.: this is Mr. Schulz calling from England. Can I have a word with Mr. Matthews?Miss: I’m afraid Mr. Matthews isn’t available. He’s gone to Hong Kong on business for a few days.Mr. Schulz: when do you expect him back?Miss.: he’ll be back on Friday afternoon. Is it urgent?Mr.: Yes.Miss.: Can I take a message for him?Mr.: Yes, please. Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with it?Miss.: Sure. It’s very kind of you to say so. Can we expect an order from you?Mr.: That’s why I’m making the call. Please tell Mr. Matthews we’re q uite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Miss.: Ok, Mr. Schulz. Anything else?Mr. One more thing. Please inform Mr. Matthews that I won’t be able to get to your company that early this Saturday because of the rail strike. It’ll probably be afternoon before I arrive.Miss.: No problem, I’ll give him the message.Mr.: Thanks.Miss.: You’re welcome. Goodbye.Video 2:First attempt:R: Good afternoon, this is DNN. How can I help you?M: good afternoon. I’d like to speak to Mr. Miller, please.R: Mr. Miller? Hold on, please. I’ll connect you.(connected)L: Mr. Miller speaking. Who’s calling please?M: this is Ms. Mandel from BCM. Is this Henry Miller?L: what? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I’m afraid you’ve dialed the wrong extension.M: Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?L: Sorry, I haven’t got a directory o n hand now. Would you mind calling the switchboard again? I’m sorry not to be of more help.M: Oh, OK. It doesn’t matter. I’ll call back to the receptionist. Thank you, anyway.Second attemptR: Good afternoon. How can I help you?M: Good afternoon. This is Ms. Mandel again. I’m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.R: Oh, there are two Mr. Millers in our company. I’m very sorry, I didn’t notice that. I’ll put you through right now. please wait a minute.M: Ok. I’m holding.(Phone rings. Nobody answers the phone. Ms. Mandel hangs up the phone.)Third attemptR: Good afternoon. How can I help you?M: It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller. No one is answering his line.I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heardnothing about it. It’s a rush order, and we need it urgently. Can you help?R: Of course. I’ll go and find him and ask him to ring you immediately. There may be a problem with his line.M: OK, thank you so much.Fourth attempt(Mr. Miller is in his office. The phone line is connected. ) M: Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of!H: Oh, I’m terribly sorry for the trouble. I was in a meeting and I left my cell phone in my office.M: Oh, ok. Mr. Miller, I’m calling you about…Unit 4Task 2Recording the proceedings of a professional meeting can be a challenging task. If you are asked to take notes for the meeting, here are some tips that can help you do a good job.First, Arrive at the meeting ahead of schedule. Find a good seat in the middle of the group where you can hear everyone speak plainly. Be sure your pen or pencil works if you take notes by hand or check to see if the laptop provided for this purpose is plugged in and working as needed.Second, Consider using a rape recorder, which will help you ensure accuracy in transcribing proceedings. If you use such equipment, arrange to have it on hand at the time and location of the meeting, and be sure the equipment works properly by testing it before the meeting begins.Third, use a consistent format. The usual criteria include the meeting’s name, location, date, an d starting as well as ending time. Also mentioned at the top of your list are the names of attendees.Fourth, follow the agenda. If an agenda was posted or distributed before the meeting, cover each of its points in your minutes.Fifth, be concise. Rather than writing each word that everyone says, just catch the highlights. Also, find out whether attendees wish to be identified by name or prefer to be kept anonymous.Sixth, list specific outcomes. Important actions should be listed separately to catch reade r’s attention. Check previous minutes to follow similar organization.Seventh, after the meeting, write a meeting report from your notes. Sign your name at the bottom of the last page of the minutes. Distribute the final copy of meeting minutes to everyone who attended as well as absentees.It is also important to organize all meeting minutes in a standard file so that it can well serve as future reference.Video 1Gregory ：Do you know why we are here？Richard ：No, I have no idea ! He just popped in and told me there would be a meeting at 3:00.Amy : I’m afraid it’s about cuts. I saw him this morning and he’s not happy.Larry : Bad news ! I guess you’re all seen last month’s sales figure for the laptop x600.Amy : No , actually I haven’t.Richard: Me, neither.Larry : Oh ,well ,there’s a 21% drop from July.Gregory : 21%? That’s a disaster!Amy : I suppose you’re going to blame my sales team .Larry：No, Amy. We are not going to blame anyone .Not today. We need to decide what we are going to do about it.Richard: Wait. Before we go on, can we have a look at these poor figures?Larry：Sorry , I’m not sure if I have …. Ah, yes, I’ve got a few copies here. As you can see….Amy : Larry, I want to know that it’s not my fault! My people have been working really hard to promote sales.Larry：Yes, yes, I know. But the fact is that the results are not good .Richard: Maybe we can ….Amy : You should trust your team! There are always ups and downs in sales!Larry：Look, Amy, I do have confidence in my team ! I have called this meeting to see what my team suggests we do .So shall we get on with it! I suppose we can start by finding out why we are having these poor results. Gregory, would you please give us an analysis of these figures?Gregory ：Ur….. Sorry, I don’t have a nything prepared since I didn’t know….Larry：Oh, well …..Video 2Larry Hunter Amy Richard GregoryL: I’m sorry to have called this meeting at such short notice. Did you all get a copy of the sales figures?A, R, G: YesL: Good. So you have seen from my memo the purpose of this meeting. Firstly, we need to figure out the reason for the drop,and secondly, what we should do about it? It might not be easy, but I want to finish the meeting by 3 o’clock.G: OKA, R: Uh-huh.L: Now, Amy, what do you think?A: Well, there’s a lot competition out there now.L: That’s true, but our prices are competitive.R: In my opinion, the salespeople are not very motivated. We need to do something to encourage them to get out there and sell.A: I think they’re worki ng pretty hard already.L: But it’s not hard enough. Amy, they need something to give them a bit of push. What about the bonus system? How many salespeople get bonus now?A: Not many.L: Really? Why not?A: The sales quotas are pretty high. you have to make $60.000 in sales, That’s a lot. Most people average about $45.000.L: Per month?A: Yes.R: Well, maybe we should lower our quotas.L: How’s that going to motivate them, Richard?R: If we lower the quotas, it will be easier for the salespeople to reach them. So more people will get……A: I don’t see the point. How’s that going to increase sales?L: Let him finish.R: Well, I think the quotas are just too high. The salespeople don’t think they can reach them so try don’t try. But, if someone is making, say $45.000, and if the target is $50.000, then they’ll work just a little bit harder to reach 50.000.G: I see what you mean. And if they get a nice bonus at $50.000 then, they will work even harder the next month.。
商务英语视听说2听力原文 姜第一版新世纪
商务英语视听说2听力原文姜第一版新世纪【听力原文】：(Text 1)W: What’s new with you,Jack?M:Well,I met a really nice woman.We’ve been going out for three months and things look good now.(Text 2)M: When did you first find the door broken and things missing?W:After I got up,around 5:20.Then I called the police station.(Text 3)W: Pass me the flour,please.M:Which tin is it in?W:The one at the end of the shelf.It’s slightly smaller than the others.M:Oh,right.(Text 4)W:Do you know why George hasn’t come ye t?M:Yes.He was planning to come,but his wife’s father fell downsome stairs and they had to take him to a hospital.W:I’m sorry to hear that.(Text 5)W:Hi,Tony.How did your experiment go yesterday?M: Well,it wasn’t as easy as I had thought.I have to con tinue doing it tonight.(Text 6)M:Is that Ann?W:Yes.M:This is Mike.How are things with you?W:Oh,very well,but I’m very busy.M:Busy? But you’ve finished all your exams?W:Yes,but I have to help my little sister with her foreign language.M:How about coming out with me this evening?There’s a new film on.W:I’m afraid I can’t.A friend of mine is coming from the south and I have to go to the station to meet him.M:What a pity!How about the weekend then?W:No,I’ve arranged to go to an art exhi bition with my parents.M:What about next week sometime?W:Maybe.(Text 7)W:I hear there will be a football competition between all senior schools next month.Is that so?M:That’s true.W:Would you please go into some more details?M:Well,the competition will be held in our school and it will begin on August 11.The competition will last a whole week.W:Anything else?M:Yes,both the girls and boys competition will be held at the same time.The girls competition will be held in the morning and the boys competition will be held in the afternoon.W:Yes? Sounds exciting.M:We are both members of our school football team.We should be ready for it.W:Of course.It’s a long time since we had the last football competition last time.I’m really looking forward to anothercompetition.M:Me,too.(Text 8)W: Excuse me.I am from STM.We are carrying out a survey on the traffic in our city.Do you mind if I ask you some questions?M:No,not at all.Go ahead.W:Good,thanks.What do you do,sir?M:I am a teacher.I teach children French.W:Great.Do you live far from the school? I mean,how do you usually go to work?M:Well,mostly by car.But once in a while,I prefer to ride my bike.You know,I live quite far from the school,about 20 miles.And I have to spend about an hour riding to school.But it only takes me less than a quarter of an hour to drive my car,unless the traffic is very bad.W:I see.Does this happen often? I mean the bad traffic.M:Yes,sure! I often get stuck on the way,and the problem’s getting worse and worse.W:That’s all of my questions.Thank you very much.M:You are welcome.(Text 9)M: Customer service.Andney Grant speaking.How may I help you?W:I can’t believe this is happening.I called and ordered a 32?inch bag last Friday.But today I found that you sent me a 24?inch one.I was planning to use that bag during our vacation in Mexico,but it doesn’t seem possible any more because we will take off on Saturday.It’s only two days away.What am I supposed to do?M:I’m really sorry,madam. I’ll check right away.Would you please tell me your order number?W:It’s CE2938.M:Just a minute.I do apologize,madam.There did seem to be a mistake.I’ll have the corre ct size bag sent to you by overnight mail right away.It will arrive in time for your Saturday trip.Again I apologize for any inconvenience caused by our mistake.I promise it won’t happen again.W:OK.Well,thank you.M:Thank you,madam,for choosing Linch mail.I hope you willhave a wonderful vacation.(Text 10)I wasn’t too fond of the lecture classes of 400 students in my general course.Halfway through my second term when I was considering whether or not to come back in the fall,I went on the Internet and came across Americorp.Then I joined in an organization,and that’s what I did last school year.I worked on making roads,building a house,serving as a teacher’s assistant and working as a camp officer in several projects in South Carolina and Florida.It’s been a great experience,and I’ve almost learned more than what I could have in college since I didn’t really want to be at that school and wasn’t interested in my major anyway,I thought this was better for me.After 1,700 hours of service I received 4,750 dollars.I can use that to pay off the money I borrowed from the bank or for what is needed when I go back to school this fall at Columbus State in Ohio.Classes are smaller there and I’ll be majoring in German education.After working with the kids,now I know,I want to be a teacher.。
商务英语听力 2-作业 1
商务英语听力 2 –作业1姓名______________ 学号__________________ 分数___________________ Ⅰ. Listen to the five phone conversations two times . Choose an adjective from the following to describe the male speaker in each call. (3points x 5)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 1-5) Sympathetic efficient curt helpful suspiciousCall 1:____curt___ Call 2:___suspicious____ Call 3: ____sympathetic___ Call 4:___efficient____ Call 5: ____helpful___Ⅱ. Listen to Call 2 again and complete the sentences with the words below.(2pointsx8)(《体验商务英语-听说教程2》光盘.第1课T elephone Impression部分Call 2)consumer inflation fishy break schemes reliably guaranteed fiscal Woman: And if you take out the Personal Savings Plan with us, within the next month you’ll benefit form a ________ extra half a percent interest rate, togetherwith a significant tax _______. As a matter of fact, the government is likelyto be announcing _______ measures to encourage personal investment insavings _______ within the next few weeks.Man: How do you know that?Woman: Well, it’s been _______ reported in the financial press and the Chancellor has gone on record to say that he wants to make sure that individuals areinvesting now for their future and not spending their money on _______goods, because that would encourage _______.Man: But I thought he wanted to lower interest rates.Woman: Y es----but the rate you agree to now is guaranteed for the duration of the scheme whatever happens.Man: Sounds a bit _______ to me.Ⅲ. Listen to Call 3 two more times and fill in the blanks. (2points x 5)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 3) Woman: Do you realize the position this _puts____ __?Man: Well I _____ __the difficulty and I can…Woman: We’ve been waiting _______ for this order to arrive.Man: Y es, I quite understand that this puts you in a difficult position.__________________________________________________________.______ ____________________________________________________. Ⅳ. Listen to Call 4 two more times and fill in the blanks. (2points x 8)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 4) Man: Right, OK, just let me read back those details again. Y ou would like to ________ the sum of 15000—that’s one five thousand---________ pounds from your account at the Allied Irish Bank, _______ Street, Dublin into your ________ franc account domiciled at Credit Lyonnais, 35 rue Pasteur, Paris_________.______________________________________________________________.____________________ __________________________ at Credit Lyonnais? Woman: Um 00022225487.Man: Ok, so that’s 00022225487. And your name is Helen Lenihan._____________________________________________________________? Woman: L-e-n-i-h-a-n.Man: Right. Thank you very much.Ⅴ. Listen to Call 5 two more times and decide whether the following are true or false. (2points x 5) (《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 5)( f ) 1. The woman is not urgent.( t ) 2. The woman thinks it’s too long for her to wait.( t ) 3. The woman accepts the man’s advice.( f ) 4. The man is reluctant to help the woman.( f) 5. The man is efficient.Ⅵ. Y ou will hear a potential client (Mr. Hamilton) and a salesman talking about a new line of products. Then you decide which answer is right. (4 points x 4) (《体验商务英语--听说教程2》光盘，第一课Effective Telephoning部分) Listen to the first version of the conversation two times:( ) 1. What is the product?A. Ceramic wall tiles.B. Plastic wall tiles.C. Wallpaper glue.( ) 2. Why isn’t Mr. Hamilton interested?A. He doesn’t have enough room in his store.B. The discount isn’t attractive enough.C. We don’t know.Listen to the second version of the conversation two times:( ) 3. In what way can the salesman help Mr. Hamilton?A. By supplying him with some products he wants.B. By changing the design on the tiles.C. By changing the carpet design. ( ) 4. In what way was the salesman more effective in the second version?A. He was more aggressive.B. He made a special offer.C. He listened to his client.Ⅶ. In the interview, a sales manager, Simon Hales, has just been fired by one of the company’s directors. Simon goes straight into the CEO’s office to demand an explanation. Listen to the dialogue three times and answer the question.(5points ) (《体验商务英语—听说教程2》第二课Breaking Bad News.部分) Question: What is the main reason for Simon’s dismissal?Answer:___________________________________________________________ ____________________________________________________________ Ⅷ. Listen to the interview about the development of teleworking three times and decide whether the following are true or false. (2points x 5)(《体验商务英语—听说教程2》第二课Teleworking部分第2题)( t) 1. Teleworking is a new concept.( f) 2. Teleworking usually refers to work that can be done at home.( f ) 3. Mobile teleworking refers to work that can be done on the phone.( t) 4. The telecottage is usually located in rural areas and serves as a kind of employment agent putting distant companies in touch with local people to do the work.( t )5. Telecommuting means less travel than a traditional workplace.。
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商务英语听力 2 –作业1姓名______________ 学号__________________ 分数___________________ Ⅰ. Listen to the five phone conversations two times . Choose an adjective from the following to describe the male speaker in each call. (3points x 5)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 1-5) Sympathetic efficient curt helpful suspiciousCall 1:____curt___ Call 2:___suspicious____ Call 3: ____sympathetic___ Call 4:___efficient____ Call 5: ____helpful___Ⅱ. Listen to Call 2 again and complete the sentences with the words below.(2pointsx8)(《体验商务英语-听说教程2》光盘.第1课Telephone Impression部分Call 2)consumer inflation fishy break schemes reliably guaranteed fiscal Woman: And if you take out the Personal Savings Plan with us, within the next month you’ll benefit form a ________ extra half a percent interest rate, togetherwith a significant tax _______. As a matter of fact, the government is likelyto be announcing _______ measures to encourage personal investment insavings _______ within the next few weeks.Man: How do you know that?Woman: Well, it’s been _______ reported in the financial press and the Chancellor has gone on record to say that he wants to make sure that individuals areinvesting now for their future and not spending their money on _______goods, because that would encourage _______.Man: But I thought he wanted to lower interest rates.Woman: Yes----but the rate you agree to now is guaranteed for the duration of the scheme whatever happens.Man: Sounds a bit _______ to me.Ⅲ. Listen to Call 3 two more times and fill in the blanks. (2points x 5)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 3) Woman: Do you realize the position this _puts____ __?Man: Well I _____ __the difficulty and I can…Woman: We’ve been waiting _______ for this order to arrive.Man: Yes, I quite understand that this puts you in a difficult position.__________________________________________________________.______ ____________________________________________________. Ⅳ. Listen to Call 4 two more times and fill in the blanks. (2points x 8)(《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 4) Man: Right, OK, just let me read back those details again. You would like to ________ the sum of 15000—that’s one five thousand---________ pounds from your account at the Allied Irish Bank, _______ Street, Dublin into your ________ franc account domiciled at Credit Lyonnais, 35 rue Pasteur, Paris_________.______________________________________________________________.____________________ __________________________ at Credit Lyonnais? Woman: Um 000.Man: Ok, so that’s 000. And your name is Helen Lenihan._____________________________________________________________? Woman: L-e-n-i-h-a-n.Man: Right. Thank you very much.Ⅴ. Listen to Call 5 two more times and decide whether the following are true or false. (2points x 5) (《体验商务英语--听说教程2》光盘，第一课Telephone Impression部分Call 5)( f ) 1. The woman is not urgent.( t ) 2. The woman thinks it’s too long for her to wait.( t ) 3. The woman accepts the man’s advice.( f ) 4. The man is reluctant to help the woman.( f) 5. The man is efficient.Ⅵ. You will hear a potential client (Mr. Hamilton) and a salesman talking about a new line of products. Then you decide which answer is right. (4 points x 4) (《体验商务英语--听说教程2》光盘，第一课Effective Telephoning部分) Listen to the first version of the conversation two times:( ) 1. What is the product?A. Ceramic wall tiles.B. Plastic wall tiles.C. Wallpaper glue.( ) 2. Why isn’t Mr. Hamilton interested?A. He doesn’t have enough r oom in his store.B. The discount isn’t attractive enough.C. We don’t know.Listen to the second version of the conversation two times:( ) 3. In what way can the salesman help Mr. Hamilton?A. By supplying him with some products he wants.B. By changing the design on the tiles.C. By changing the carpet design. ( ) 4. In what way was the salesman more effective in the second version?A. He was more aggressive.B. He made a special offer.C. He listened to his client.Ⅶ. In the interview, a sales manager, Simon Hales, has just been fired by one of the company’s directors. Simon goes straight into the CEO’s office to demand an explanation. Listen to the dialogue three times and answer the question.(5points ) (《体验商务英语—听说教程2》第二课Breaking Bad News.部分) Question: What is the main reason for Simon’s dismissal?Answer:___________________________________________________________ ____________________________________________________________ Ⅷ. Listen to the interview about the development of teleworking three times and decide whether the following are true or false. (2points x 5)(《体验商务英语—听说教程2》第二课Teleworking部分第2题)( t) 1. Teleworking is a new concept.( f) 2. Teleworking usually refers to work that can be done at home.( f ) 3. Mobile teleworking refers to work that can be done on the phone.( t) 4. The telecottage is usually located in rural areas and serves as a kind of employment agent putting distant companies in touch with local people to do the work.( t )5. Telecommuting means less travel than a traditional workplace.。