酒店客房部-客房部常用英语句型
酒店客房部基础英语文档
酒店基本英语（一）——礼貌用语1、Good morning/afternoon/evening,Sir/Madam!早上好/下午好/晚上好2、Nice to meet you!很高兴见到您3、Welcome to our hotel!欢迎光临我们酒店4、Have a good time!祝您在酒店过得愉快酒店基础英语（二）——电话用语Telephone Etiquette1、Wait a moment,please.对不起,请稍等.2、Sorry,he is not in at the moment.对不起,他暂时不在.3、I beg your pardon?对不起(我听不大清楚).4、Could you speak a little slower,please?请稍微讲慢一点.酒店基础英语（三）——答谢用语Appreciation1、Thank you!谢谢!2、It is very kind of you!谢谢,您真客气!3、You are welcome!不用谢!4、It is my pleasure!非常高兴为您服务!5、I am at your service!我随时愿为您服务!6、That is all right.没关系.酒店基础英语（四）——征询语consultation1、Can I help you?我能帮您什么忙吗?2、What is your suggestion?您有什么意见或建议吗?3、Excuse me,may I have your name?对不起,请问尊姓贵名? （五）——带路用语1、This way, please 这边请2、Go ahead,and turn to the left/right往前走,然后往左/右边拐3、It is on the second floor 在二楼4、I will take you there 我带您去5、Go upstairs to the third floor往楼上,走到三楼6、Where is the toilet 请问洗手间在哪里7、You first,please 您先,请（六）——提醒用语Remind1、Watch your step.请走好.2、Be careful,please.请当心.3、Do not worry.不要担心.4、Please do not smoke here.请别在此处抽烟.5、Please do not leave behind.别忘了您的东西.（七）——致歉语1、I am sorry.对不起.2、Sorry to keep you waiting.对不起,让您久等了.3、please,I will ask somebody to handle it.请稍等,我去叫人来处理. （八）——问候语Greeting1、Goodbye 再见2、See you later 回头见3、Good night 晚安4、See you tomorrow 明天见5、Have a good/nice trip 旅途愉快6、Wish you a pleasant journey 旅途愉快7、Good luck 祝您好运8、Goodbye and thanks for coming 再见,多谢光临9、Goodbye and hope to see you again再见,欢迎下次光临10、I am glad to be service to you 很高兴为您服务常用词汇hair-dryer 吹风筒pillow 枕头sheet 床单blanket 毛毯Ashtray 烟缸Bathrobe 浴袍Towel 毛巾Bath towel 浴巾Hand towel 手巾Tooth brush 牙刷Tooth paste 牙膏Bath tub 浴缸Conditioner 护发素Foam 浴液Bath jell 沐浴露Shampoo 洗发液Shower cap 浴帽Comb 梳子Soap 香皂Shaver 剃须刀Glass 玻璃杯Slipppers 拖鞋Envelope 信封Wirting parer 信纸Writing pad 便笺Boiled water 开水Ice cube 冰块Ball pen 圆珠笔Sewing kit 针线包Air-cinditioner 空调Mini bar 小酒吧Tea bag 茶包Telephone 电话TV 电视Water tap 水龙头Post card 明信片Oslight bulb 灯泡Toilet paper 卫生纸Tissues 面纸Extra bad 加床Matches 火柴Lighter 打火机Adapter 万能插座Transformer 变压器Hanger 衣架Shopping bag 购物袋Laundry 洗衣袋Haundry list 洗衣单Iron board 熨衣板Iron 熨斗Map 地图Service directory 服务指南Room service menu 送餐服务牌Do not disturb sign 请勿打扰牌。
酒店客房部-英语培训——客房单句
客房部日常用语（英汉对照）客房部1、I’m very sorry, madam.对不起，夫人。
2、Thank you for coming.谢谢您的光临。
3、I’ll bring them to you right away.我马上为您送来。
4、Yes, thank you.是的，谢谢。
5、I’m very sorry about that, madam.非常抱歉，夫人。
6、I’ll bring you some hot water right away.我马上把开水送来。
7、There are some laundry bags in the drawer, sir.先生，洗衣袋在抽屉里。
8、Please fill in the forms and place them into the laundrybags.请您填写好洗衣单再放进洗衣袋里。
9、Oh! I see, thank you.啊！我明白了，谢谢。
10、I’ll have a room attendant bring it to you.我马上让服务员拿给您。
11、I’ll send up a room attendant with it.我马上派服务员拿给您。
12、 May I know your name please?可以告诉我您的名字吗？13、 May I know your room number please?可以告诉我您的房号吗？14、 We can bring(lend) you an adapter if you like.如果您需要，我们可以借给您一个万能插座。
15、 Could you sign, please?请您签名，可以吗？16、 I will have someone take care of it.我会派人留意。
17、 I will call someone to have a look at it.我通知同事来看一下。
酒店客房部常用英语30句
PART THREE第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping （客房服务1）1.Housekeeping .May I come in客房服务员。
我能进来吗2.Here are the light switch，the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3.There are 2 scokets in the bathroom, one is for 110V and the other is for220V.浴室内有两个插座，分别是用于110伏和220伏电压。
4.The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。
5.The menu is on the door knob. Mark down the items and time for your breakfastand hang it outside the door.这是挂门餐牌。
请标明用早餐的品名和时间，并把它挂在门外。
6.Here’s the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。
您可以从房间内打国内直拨电话和国际直拨电话。
7.Excuse me .May I clean your room now对不起，打扰了。
我现在能不能为您打扫房间8.We usually make up the check-out rooms first, but we can do your room earlieron your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。
客房部常用英语
客房部常用英语1. Good morning. / Afternoon / evening / night, sir / madam, welcome to Our Hotel, may I help you? 早上好/下午好/晚上好/晚安,先生/女士，欢迎光临我们酒店，我可以帮助您吗？2. It’s nice to meet you. 很高兴见到你。
3. Good luck! 祝您好运。
4. Take care! 保重。
5. Have a nice trip. 一路顺风。
6. Would you please wait a moment ? 请稍等一会儿好吗？7. May I help you ? 我能帮助您吗？8. Sorry to have kept you waiting. 抱歉让您久等了。
9. After you. 您先请。
10. Watch your step, please? 请小心走。
11. It’s on the right side of the corridor. 在走廊的右边。
12. It’s on the second floor. 在二楼。
13. Turn left (right) . 向左拐/右拐。
14. Go straight. 往前走。
15. Take the lift to the third floor. 乘电梯到三楼。
16. Thank you very much for telling me all this. 非常感谢您告诉我这些。
17. When and where did you first miss it, sir?您最早发现丢失东西是在什么时间、什么地点？18. I’m sorry to disturb you. 对不起，打扰您了。
19. I shall tell my Supervisor. 我将会告诉我的领班。
20. I’m afraid it’s too late for today’s laundry, sir. We can deliver it tomorrow around 10a.m. 先生，现在恐怕已过了今天的洗衣时间，要到明天上午十时才能送回来。
酒店客房基础英语[精选5篇]
![酒店客房基础英语[精选5篇]](https://img.taocdn.com/s3/m/a00f5c073868011ca300a6c30c2259010202f322.png)
酒店客房基础英语[精选5篇]第一篇：酒店客房基础英语酒店客房基础英语基本句型一、打扫房间1、Housekeeping.May I come in?客房服务员，我能进来吗？2、I’m sorry to trouble you, sir May I clean the room now?对不起，打扰了，先生，现在我能为您打扫房间吗？3、Would you like me to make your bed now?现在我能为您整理床铺吗？4、When would you like me to do room , sir?您要我什么时候来为您整理房间，先生？5、Shall we come back later?我们等一会再来，好吗？6、I hope I’m not disturbing you.我希望没有打扰您7、I’m coming to change the sheets and pillowcases.我来调换床单和枕套8、We will come and clean your room immediately.我们马上就来打扫您的房间。
9、Can you tell me your room number?您能告诉我您的房号吗？10、A repairman will come and check it right away.修理工会马上来检查。
11、Don’t worry.We will help you to look for it.不要担心,我们会帮您寻找的。
12、Have you check your room?您检查过您的房间了吗？13、It takes half an hour to finish cleaning.打扫房间一般花半个小时。
14、It will take 6 hours to repair the water pipes.修理水管要花6个小时。
15、Let me inqure about it and I’ll let you know as soon as possible.让我来询问此事，我会尽快答复您。
酒店客房常用英语句型
客房常用英语句型1．Good morning/afternoon/evening，sir/madam.早上/中午/晚上好,先生/小姐。
2．初次见面：How do you do?您好。
3．Glad to meet you.很高兴见到您。
4．How are you?您好吗？Fine, thanks. And you? 我很好，谢谢，您呢？5. Welcome to our hotel.欢迎到我们酒店来。
6．I hope you will enjoy your stay in our hotel.希望您在我们酒店过得愉快。
7．Pardon?对不起，请再说一遍好吗?(I beg your pardon?)8．Happy New Year!新年快乐!Merry Christmas! 圣诞快乐!9．Have a nice holiday!节日快乐!10.Wish you every success!祝您成功!11.Thank you for your advice/information/help.谢谢您的忠告/信息/帮助.12.You are welcome.不用谢.13.It’s my pl easure.非常高兴为您服务.14.I am at your service.乐意为您效劳.15.Yes, of course.当然可以.16.Go upstairs /downstairs.上楼/下楼。
17．I’m sorry about this.我对此表示抱歉。
19．Please be careful.请当心。
20．Good-bye and hope to see you again.再见，希望再见到您。
21．Housekeeping．May I come in？我是客房服务员，可以进来吗？22. Just a moment, please. 请稍等一下。
23. Sorry to have kept you waiting. 很抱歉让您久等了。
客房部常用英语
客房部常用英语Housekeeping Dept.一、词汇 Vocabulary1、客房部 housekeeping department /dept.2、客房设施 room facilities3、标准客房单、双人房 standard room single ,double room4、豪华单、双人客房 deluxe single /double room5、商务套房 business suite6、豪华套房 deluxe suite7、总统套房 presidential suite8、大床 king-size bed9、两张标准床 twin beds10、门 door11、门把手 door handle12、锁 lock13、防盗眼/猫眼 spy hole / spy eye14、衣柜 wardrobe15、衣柜滑门 wardrobe sliding door16、衣柜灯 wardrobe light17、衣架 hanger18、西装架 suit hanger19、裙架 skirt hanger20、裤架 trousers hanger21、衣镜 dressing mirror22、保险箱 safe box23、小冰箱/小酒吧 mini bar24、酒柜 cocktail cabinet25、行李架 baggage rack26、写字台 writing table27、梳妆台 dressing table28、抽屉 drawer29、电视机 TV setTV:television30、遥控器 remote control31、咖啡桌 coffee table32、椅子 chair33、安乐椅 easychair34、床垫 mattress35、床头板 headboard36、床头柜 bedside cupboard37、挂画 picture38、电话 telephone39、文具用品 stationery40、活页夹 folder/file41、圆珠笔 ball pen42、铅笔 pencil43、信纸 writing paper44、信封 envelope45、服务指南 service directory46、电话索引 telephone directory47、电视节目指南 movie guide48、宾客意见书 guest’s evaluation49、厦门市导游图 guide map of Quanzhou50、酒店简介 hotel’s brief introduction51、房价表 room rates/room tariff52、客房物品配置单/赔偿价格单 room equipment price list53、饮料单 room drink list54、记事本 memo55、台灯 desk/ table lamp56、床头灯 bed-side lamp57、落地灯 floor lamp58、壁灯 wall lamp59、挂灯/吊灯 pendant lamp/ hanging pendant60、吸顶灯 ceiling fitting lamp61、应急灯 emergency lamp62、卧具 Linen63、床罩 bed coverdouble people双人,individual单人64、枕套 pillow case65、枕头/枕芯 pillow66、床垫罩单 fitted sheet67、床单 flat sheet68、毛毯 blanket69、鸭绒被 comforter70、被子 quilt71、地毯 carpet72、大巾/浴巾 bath towel73、中巾/毛巾 towel74、细巾/手巾 hand towel75、地巾/脚巾 floor towel/bath mat76、浴巾架 towel rack77、毛巾架 towel bar78、防滑垫 skidproof mat79、浴室、卫生间 bathroom, toilet80、抽式面巾纸 facial tissues81、浴缸 bathtub82、浴帘 shower curtain83、莲蓬头 shower head84、水龙头 tap85、电吹风 hair-dryer86、镜子 mirror87、插座/多功能插座 socket multi-function socket88、剃须刀 shaver /razor89、牙刷 tooth brush90、牙膏 tooth paste91、梳子 comb92、香皂 soap93、枧盅/肥皂碟 soap dish94、洗发液 shampoo95、沐浴液 bath foam96、浴帽 shower cap97、漱口杯 gargle cup98、洗脸盆 washbasin99、玻璃杯 glass100、杯垫 coaster101、抽水马桶 toilet /water closet102、马桶水箱 water tank103、厕纸 toilet paper a roll of…一卷104、厕纸架 toilet paper holder105、卫生袋 sanitary bag106、拖鞋 slippers a pair of …一双107、亮鞋擦 shoe shine108、针线包 sewing kit109、烟灰缸 ashtray110、窗帘 curtain111、滑动窗 sliding window112、礼品袋 present bag113、洗衣袋 laundry bag114、洗衣单 laundry list115、干洗及烫衣单 dry-cleaning and pressing list 116、烫衣板 ironing board117、熨斗 iron /flat iron118、送餐服务 room service119、早餐门牌 doorknob menu120、茶叶 tea121、红茶 black tea122、乌龙茶 oolong tea123、茉莉花茶 jasmine tea124、绿茶 green tea125、咖啡 coffee126、咖啡伴侣 coffee mate127、糖 sugar128、盖杯 lidded cup129、袋泡茶 tea bag130、冷水壶 cold water kettle /pot131、热水壶 thermos bottle132、汤匙 spoon133、碟子 plate134、托盘 tray135、饮料 drink136、可口可乐 coca-cola137、喜力啤酒 Heneiken beer138、百威啤酒 Budweiser beer139、清凉茶 grassjelly drink140、椰子汁 coconut milk141、矿泉水 mineral water142、元秘D wonbi-D drink143、粒粒橙 snappy orange144、红牛 redbull drink145、“请勿打扰”牌 do not disturb146、门框 door frame147、开关 switch148、空调 air conditioner149、温度调节器 temperature adjuster150、空调排格 air conditioner vent151、烟雾感应器 smoke sensor152、自动洒水器 sprinkler153、垃圾桶 waste basket154、紧急出口 emergency exit155、服务按钮/铃 bell button /call button 156、赔偿 compensation157、免费 free of charge158、早餐卷 breakfast voucher159、泡茶 make tea160、铺床 make a bed161、中国日报 China Daily162、厦门晚报 Xiamen Evening newspaper 163、投诉 complaint164、处理投诉 settle a complaint165、无烟楼层 no smoking floor166、微笑服务 smiling service167、身份证 identity card /ID card168、护照 passport169、留言 leave a message170、贵重物品 valuables171、楼层服务台 floor station172、楼层服务员 chamber maid /floor attendant 173、楼层领班 room supervisor174、电梯 elevator /lift175、胶水 glue176、剪刀 scissors a pair of …一把177、变压器 transformer178、拉开窗帘 draw the curtains179、拉上窗帘 draw back the curtains180、照相机 camera181、叫醒服务 wake-up call /morning call182、健身设备 fitness facilities183、健康秤 /体重计 bathroom scales184、加床 extra bed185、折叠床 /弹簧床 Foldaway bed /spring bed /rollaway bed186、标准床 Standard bed二、酒店客房术语 Special Terms1、脏房 VD --------vacant dirty2、空房 VAC -------vacant room3、实房 OCC -------occupied room4、退房 C/O ------check out5、入住 C/I ------check in6、待修房 OOO ------out of order7、酒店占房 HU -------house use8、重锁 DL -------double locked9、请勿打扰 DND ------do not disturb10、贵宾 VIP ------very important person11、外宿 OOT ------out of town12、重要贵宾 VVIP -----very very important person三、客房常用英语句型 Sentences向宾客有礼貌地介绍自己 self-introducing1、我是这个房间的服务员;I’m a room attendant. I’m your room boy.2、我是楼层服务员,需要帮忙吗I’m an attendant on this floor, what can I do for you3、这里是十二楼服务台,需要帮忙吗12th /twelfth floor service desk, can I help you引领客人进房间 showing the way to this room4、先生,可以知道一下您的房号吗May I know your room number, sir /Could you tell me your room number please, sir 5、先生,我可以领您到房间吗May I show you to your room, sir6、先生,请您先走;After you, please, sir .7、请这边走;This way, please.8、这是您的房间,请进Here it is, sir. /Here you are, sir. /This is your room, please.Go in /This way, please 9、请用香巾;Have a wash, please.10、请用茶;Have some Chinese tea, please.清洁房间 cleaning the room11、我可以今年入房间吗May I come in12、对不起,打扰您了,我现在可以打扫房间吗I’m sorry to disturb you. May I clean your room now13、我可以小整理一下房间吗May I make the beds now14、对不起,先生,我可以继续清扫吗Excuse me, sir. But I haven’t finished. Shall I continue15、对不起,我结束这间房后立即为您清扫;Excuse me, I’ll clean your room as soon as I’ve finished this one.16、我们总是按照要求早整理房间;We always get rooms made up early on request.17、打扫卫生一般需要半个小时;It usually takes half an hour to finish cleaning.向客人介绍房间设施 about the room facilities18、先生,这是电灯开关,那是温度调节器;This is the light switch and that is the temperature adjuster, sir.19、先生,电视机开关在床头柜上,您按这按钮就可以打开电视;Sir, the TV power button is on the bedside cupboard. You can turn on the TV by pressing the button.洗衣服务 laundry service20、您有什么要洗的吗Have you any laundry21、我们酒店有提供普通服务和快洗服务,您是水洗还是干洗Our hotel offers regular /ordinary service and express service22、如果您急需,我们有四小时的快洗服务,但要额外付出100％的费用;If you are in a hurry ,we have a four-hour express service. Do you need washing and dry-clean23、只要把它烫平,是吗Is this for pressing only24、您的这件衣服适合干洗,但您填写的是水洗单,请问您的意见We think your shirt is suitable for dry-cleaning, but you filled in the washing sheet.Do you need to change it25、对不起,您的衬衣在洗的时候损坏了;Sorry, your shirt was damaged in the wash.26、您要快洗服务还是普通服务Would you like express service or ordinary service27、小姐,请问您的长裤要不要烫中线Miss, would you like the crease to be ironed for your trousers or not28、先生,在检查您要洗的衣服时,我们发现1裤子破了个洞,要不要帮忙缝上2衣物上有褪色的地方,要不要继续洗Sir, we found a hole/tear with the trousers among your laundry,1would you like to have it sewn up/2we found a faded spot on your laundry, shall we continue29、如果你有衣服要洗,可将它们放进浴室门后的洗衣袋内,并在洗衣单上注明您的衣服要水洗还是干洗,快洗还是普通洗,以及取回衣物的时间;If you have any laundry, please just leave it in the laundry bag behind the bathroom door. And notify in the laundry list whether you need your clothes washed, dry-cleaned, express service or ordinary service, and also what time you want to get them back.维修服务 maintenance30、喷头坏了地漏,浴间,龙头,台灯There is something wrong with the shower nozzle sink, toilet tap, desk lamp31、请稍等,我马上通知维修工;Just a moment, I’ll send the repairman to your room at once.32、对不起,今天我们的有线电视在维修,下午可能会好;Sorry, the cable TV is under examination and repair today, it probably will be this afternoon.33、别担心,我们肯定能马上修好;Don’t worry, we are sure to have it fixed right away.34、对不起,座厕堵住了;Sorry, the toilet is clogged.失物&招领 Lost and found35、先生,您能告诉我丢了什么东西吗/丢了一个钱包,可是没找到;Could you tell me what is lost, sir /A wallet, I looked for it ,but I couldn’t find it.What’s in the wallet, please /There are HK dollars, US dollars and gold necklace in the wallet.留言服务 message36、如果有人找我,请告诉他她我在10点以后回来;If someone asks for me, please tell him herthat I’ll be back at ten o’clock. 37、史密斯先生,这是约翰先生留给您的条子;Mr. Smith, this is a message for you from Mr. John.38、您要留口信吗Would you like to leave a message叫醒服务 morning call /alarm call /wake-up call service39、晚上好,先生,请问您是不是明天走Good evening, sir, Are you leaving tomorrow40、请告诉我您明天早上什么时候走/来开酒店Would you please tell me what time you will leave tomorrow morning41、明天早上七点整我将按照您的吩咐敲门叫醒您;I’ll wake you up at 7 sharp tomorrow morning by knocking at the door on request.满足客人合理需求服务 miscellaneous service42、您能给我一些信封和信纸吗Would you please give me some envelopes and writing paper43、卫生间的香皂用完了,请给我再添一块新的好吗/请稍等,我马上把香皂送到您的房间;The soap in the toilet is used up. Can you please give me a new one I’ll sent it /them up to your room, just one moment.44、我的吹风机是110V电压,请给我一个变压器;My hair dryer is 110Vvolt, please send /bring a transfer to me .45、我想要这个杯子留作纪念;/当然可以,但您要把杯子费用算到在您的房账上;I would like to keep this cup as a souvenir. / Of course, but I’ll add it to yourbill.46、您能帮我联系“的士”吗/当然可以;Can you arrange a taxi for me / Sure, of course.47、您能替我寄这封信吗Would you mind mailing this letter for me48、您是说要一个多功能插座用于手提电脑吗Do you need a multi-function socket for your portable computer49、小姐,对不起,有位客人正在使用烫衣板和熨斗,请您稍等几分钟;Excuse me, miss, the ironing board and the iron/flatiron are being used right now, would you please wait for a few minutes50、好,我马上就去办;Ok, I’ll do it immediately.51、好,我马上给您查一下;I’ll check it for you right away.52、我们马上给您送到房间;We’ll send it up to your room right now.53、我想多要10瓶啤酒/矿泉水来放在小冰箱里;I want to have 10 more beers/mineral water for my mini-bar.征求客人意见的服务54、请问您需要补……饮料名称Would you like some more…55、我可以补饮料吗May I refill your mini-bar56、如果您感觉床太硬,请问您是否需要棉被垫底,这样感觉就会柔软些If you feel the bed is too hard, would you like to have one more cotton quilt asa mattress, so you can feel a little softer57、您需要行李车吗Do you need the baggage cart为客提供咨询、解答疑难58、如何拨打国际长途/先拨8,然后拨您要的号码;How can I make an IDD call /Please dial 8 first, then the phone number you want.59、您的分机号和房间号码是一样的,酒店内部电话请拨“0”,让总机帮您转,市内电话请先拨“9”,国内外长途请先拨“8”;The extension number is just the same as your room number. For house calls, please dial zero directly, the operator will help you. Local calls, dial nine, and long distance call DDD &IDD, dial eight first, please.60、如果您有任何疑问,请与服务中心联系,电话601,603,605.If you have any queries, please contact the service center, extension 601,603, or 605.61、我把早餐券放在写字台的活页夹上了;I have put the breakfast vouchers on the file of the writing table.62、这是您的早餐门牌,如果您需要订餐,请写下时间并在您睡觉前将它挂在门外,我们酒店提供优良的送餐服务;This is your door knob menu. If you need it, just check the items for your breakfast, mark down the time and hang it outside your door before you go to bed tonight. Our hotel has very good room service.63、对不起,先生,您的房卡已经过期,请到总台办理续住手续;Sorry, sir, but you room key expires/ invalid. Please go through the extending stay procedure with the reception desk. /Please go through the procedure for extension with the reception desk.64、先生,您的房卡出了点差错,暂时无法打开房门,我先帮您开 ,等会让行李生送张新的卡给您,好吗I’m sorry, sir, I am afraid there is something wrong with the room key, so it doesn’t work. I’ll open the door for you, later I’ll ask the bellboy bring you a new one.What do you think about it65、我可以乘车去那里吗/您可以乘一路汽车去那里;May I take a bus to get there /You can get there by bus.66、请问我在哪里可以买到邮票/ 在商务中心;Can you tell me where I can buy stamps / In the business center.67、请问我在哪里可以确认机票/在票务处或商务中心;Where can I confirm my air ticket / In the ticket service or business center. 68、请问我的电池可以在哪里充电/在商务中心;Where can I have my battery recharged / In the business center.69、明天可能是什么天气/多云/雨/晴;What will the weather be like tomorrow / It will be cloudy / rainy /sunny.紧急服务如客人生病70、BELLOW先生,听说您不舒服,我们感到很不安,您现在好些了吗Mr. Below, We’re sorry to hear that you are not well. Are you feeling better now 71、需不需要请医生看看Shall we send for a doctor72、我陪您去好吗Shall I accompany you73、请好好休息;Please take / have a good rest.74、希望您早日恢复健康;Hope you’ll be all right soon. Hope you’ll get well soon75、我感冒发冷,拉肚子,胃痛I have / catch a cold feel cold, diarrhea, stomachache76、您发烧了吗Do you have a fever / temperature。
酒店客房实用英语
客房部英语100 句1．May I vacuum the carpet now? 请问我现在可以吸尘吗？2．I am sorry to disturb you, May I replenish the minibar for you? 不好3．Excuse me sir /miss, you room is available now Is there any thing else I can do for you.4．May I an adapter/extension cord, nail clipper scissors, tran sformer,quilt,bla nket,heater,pillow,towel ....................5．Would you please fill in the laundry list?6．Do you need express service?7．Are you going to check out today?8．Good morning sir/miss. I am sorry to disturb you,May I clean you room now, and what time would you like me to come back/What time would be better convenient for you.9．Excuse me sir, are you going to check out? May I check the room now?10．Please Call me to get it back, When you finish to use , Thank you very much!11．What is you room number sir ?12．May I continue the work, or do you want me to come back later? 13．Do you need to wash these garments?14．Please clean my room now?15．Would you please fill in your comments for us?16．You key card has some problem, you need to go to the front desk to change a new one.17．Can you help me to open the Safety box?18．Where is the Chinese restaurant?19．Why the air conditioning can't make cool.20．The TV is out of order.21．There is something wrong with the toilet.22．The air conditioning is too noisy.23．Do you need wet cleaning or dry cleaning your clothes?24．Why my Computer Can you connect to the internet? I will get someone to help you right away, please wait a moment.25．Do you have any laundry?26．Do you need change the bed sheet?27．It 's my pleasure!28．We look forward to seeing you again. Have a nice trip!29．We will try our best to mend the telephone /air conditioning. As soon as possible.30．Good morning/afternoon sir, Welcome to our hotel, you room is not available now please wait a moment, it will be ready in 10 minutes? 31．Excuse sir your room has some problem, May I fix it for you now? 32．I am sorry sir, I do not understand .I will get some one to help you right away. Just a moment please!33．Excuse me I am really to disturb you, I have ready knock the door three times. So I thought you were not in the room. May I clean your room now?34．May be something wrong with your key card. I will open the door for you and will call the bellboy get new key card for you. Just amoment please.35．Do you need turn down service now?36．May I see your pass port /ID card?37．Excuse me I beg your pardon?38．Can I buy your bath robe?39．Would you please sign here?40．I will check it for you , please wait for a moment.41．It there any bank nearby the hotel. I want to exchange some Currency Our hotel provide this service.42．Do you need ice?43．May I come in and check the roomattendants w'ork?44．I am sorry sir. This is the hotel property. You can not take it away. 45．May I do the Pest Control for you and a bad smell .will leave for a while?46．I will call the engineer to fix it right away?47．Excuse me sir. You room is ready now. is there anything else I can do for you ,have a nice day!48．Do you need shoes polish service?49．Why don't I have any fruit in my room?50．You room is a non smoking room.51．Please do not hang the clothes on the light cover. It is dangerous. 52．Excuse me sir. The free alarm in your room is activated. May I check it for you!53．What is your room number? May I show you to your room? Come this way please!54．Have a good sleep! Sweet dreams!55．Just let us know if you have any question. We are always at you Service!56．How are you .Have a nice day!!57．We hope you have a pleasant stay!58．We look for ward to serving you again.59．It is nice seeing you again/ hearing that.60．May I assist you with your luggage!61．I am sorry to hear that /to disturb you / to keep you waiting.62．I feel really sorry a bout this. I will take care of it right away. 63．The water is not warm enough to take a shower64．Don't worry leave it to me65．Please Call the manger for me /take care of this right away. 66．My toilet is stopped up/blocked up.67．I am sorry ，we will send some one up to your room right away!68．I would be happy to assist you /get this for you。
酒店客房英语句子词汇
Part one : general expressions1)Good morning(afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do youdo ?)您好！3)Hello (or hi )!您好！4)How is everything (with you )? （您的）一切都好吗？5)How are you getting on ( or along )these days ?这几天过得怎么样？6)How are you ? (- Fine ,thankyou .and you? )您的身体好吗？7)Glad (nice ) to see you .见到您很高兴。
8)Welcome to our hotel.欢迎到我们的酒店来！9)It’s nice to meet you again , Mr.Johnson .再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night.晚安（晚间告别用）12)Have a good rest.祝您休息好！13)See you later (tomorrow).以后（明天）见！14)Hope to see you again soon.希望不久再见到您！15)Have a good time.祝您过得愉快！16)We wish you a pleasant stay in ourhotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途愉快！20)Have a nice trip!一路平安！21)All the best!万事如意。
酒店客房部常用英语
酒店客房部常用英语酒店客房部常用英语（一）1、Have you a reservation?您预定过了吗？2、May I know your name and room number?您能告诉我您的名字与房间号吗？3、Here is your room key.给您房间钥匙。
4、Please pay at the cashier’s desk over there.请去那边帐台付款。
酒店客房部常用英语（二）5、Are these your baggage?这些是您的行李吗？May I take them for you?我来帮您拿好吗？6、Housekeeping, may I come in?客房服务员，我可以进来吗？酒店客房部常用英语（三）7、Leave your laundry in the laundry in the laundry bag behind the bathroom door. 请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.我希望没有打扰您。
9、One moment, madam. I’ll bring th em to you right away.等一会儿，夫人。
我马上送来。
10、I’ll send for an electrician( doctor...)我给您请电工（大夫……）。
餐饮部：11、Sit down, please. Here is the menu.请坐，给您菜单，教师。
May I take your order, sir?您要点菜吗？12、What would you like to have, coffee or tea?您要喝咖啡还是茶？13、Would you like to have any wine with you dinner?您用餐时要喝点酒吗？14、Service hours are:（餐厅）供给工夫是：7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。
酒店客房常用英语口语
酒店客房常用英语口语在酒店工作中，比较常用到英语的是餐厅，前台，客房，礼宾，总机及销售。
下面为大家分享一些客房的英语口语的常用语句。
1、Housekeeping .May I e in?客房效劳员。
我能进来吗?2、Here are the light switch，the temperature adjuster,the closet and the minibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.浴室内有两个插座，分别是用于110伏和220伏电压。
4、The hot water supply is round theclock in our hotel.我们宾馆有24小时的热水供应。
5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.这是挂门餐牌。
请标明用早餐的品名和时间，并把它挂在门外。
6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.这是我们宾馆的效劳指南和号码本。
您可以从房间内打国内直拨和国际直拨。
7、Excuse me .May I clean your roomnow?对不起，打搅了。
我现在能不能为您清扫房间?8、We usually make up the check-outrooms first, but we can do your room earlier on your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。
酒店客房英语基本用语
酒店客房英语基本用语Hotel Room Basic English PhrasesWhen staying at a hotel, it is important to be familiar with basic English phrases that can help you communicate with hotel staff and ensure a comfortable stay. Below is a list of essential hotel room basic English phrases that can be handy during your hotel stay.1. Check-in and Check-out:- Good morning/afternoon/evening. I have a reservation under the name [Your Name].- Can I see your passport/ID, please?- Here is your room key.- What time is check-out?- May I have a late check-out?- Thank you. Have a nice day.2. Room Amenities:- Is there Wi-Fi in the room?- How do I connect to the internet?- Can I have an extra pillow/blanket/towel?- Do you have a hairdryer in the room?- Can you please arrange for room service?- Is there a mini-bar in the room?- Can you provide an iron and ironing board?- Could you send someone to fix the TV/phone/air conditioning?- My room is too hot/cold. Can you adjust the temperature?3. Requests:- I need more hangers in the closet.- Could you please bring some extra toiletries?- Can I have a wake-up call at 7 am, please?- May I request a quiet room?- Is it possible to change my room to a non-smoking room?- Can you call a taxi for me at 8 pm?4. Dining:- Where is the restaurant/bar?- What time is breakfast/lunch/dinner served?- Can I have a table for two?- Do you offer any vegetarian options?- Could you recommend any local specialties?- Could you please bring the menu?- Is there a room service charge?5. Complaining:- I am sorry, but the room is not clean.- The air conditioning is not working.- There is a leak in the bathroom.- The internet connection is very slow.- There is too much noise from outside.- I am not satisfied with the service.6. Expressing gratitude:- Thank you for your assistance.- I appreciate your help.- The room is lovely. Thank you.- The service is excellent.- Thank you for arranging the taxi.- I had a wonderful stay. Thank you very much.7. Checking Out:- Goodbye. It was a pleasant stay.- Can I settle the bill now?- Can I have a printed copy of the invoice, please?- Can you call a taxi for me, please?- Thank you for your service. Goodbye.Remember to speak slowly, clearly, and politely when communicating with hotel staff. They are there to assist you and will appreciate your efforts to communicate effectively.In conclusion, having a basic understanding of hotel room English phrases can greatly enhance your stay and ensure that your needs are met during your time at the hotel. By using these phrases, you will be able to effectively communicate your requests and enjoy a comfortable and pleasant stay.。
酒店客房英语
客房部日常用语（英汉对照）客房部1、I’m very sorry, madam.对不起，夫人。
2、Thank you for coming.谢谢您的光临。
3、I’ll bring them to you right away.我马上为您送来。
4、Yes, thank you.是的，谢谢。
5、I’m very sorry about that, madam.非常抱歉，夫人。
6、I’ll bring you some hot water right away.我马上把开水送来。
7、There are some laundry bags in the drawer, sir.先生，洗衣袋在抽屉里。
8、Please fill in the forms and place them into the laundrybags.请您填写好洗衣单再放进洗衣袋里。
9、Oh! I see, thank you.啊！我明白了，谢谢。
10、I’ll have a room attendant bring it to you.我马上让服务员拿给您。
11、I’ll send up a room attendant with it.我马上派服务员拿给您。
12、 May I know your name please?可以告诉我您的名字吗？13、 May I know your room number please?可以告诉我您的房号吗？14、 We can bring(lend) you an adapter if you like.如果您需要，我们可以借给您一个万能插座。
15、 Could you sign, please?请您签名，可以吗？16、 I will have someone take care of it.我会派人留意。
17、 I will call someone to have a look at it.我通知同事来看一下。
客房英语
酒店英语客房服务Housekeeping Housekeeping 客房服务客房部（Housekeeping）的主要工作是管理酒店所有的客房，为客人提供温馨舒适、清洁安全的客房住宿环境。
客房部承担着客人住店期间大量的服务工作，是酒店的核心服务部门。
一、Greetings 问候(1)、Hello / Hi ! / How do you do! 你好！(2)、Good morning, Sir / Madam！早上好,先生/女士！Good afternoon 下午好Good night 晚安Good evening 晚上好(3)、How are you? 你好吗？How is it going? 最近怎么样/近况如何？(4)、Nice to meet you ! 很高兴见到你。
(5)、Welcome to our hotel ! 欢迎光临我们宾馆！Thank you for your coming. 谢谢您的光临！(6)、节日问候：Merry Christmas！圣诞节快乐！Happy New Year！新年快乐！Happy Spring Festival! 春节快乐！Happy Birthday to you! 祝你生日快乐！(7)、Good Bye! / Bye-bye! 再见！Take care. / Keep well. 保重！(8)、—Thank you (very much)! (非常)感谢！—You are welcome. / That is all right.不客气/ 不用谢！(9)、Can / May I help you? 我可以帮助你吗?(10)、Have a good / safe trip. 旅途愉快/ 一路平安。
句型精选招呼和带领客人Welcome to Zhuogengyuan Hotel! 欢迎您来到拙耕园宾馆！What is your room number? 请问您的房间号码是多少？Can / May I see your room card? 我能看看您的房卡吗？Follow me, please. 请跟我来！Please watch your step. 请您小心走好！Please take the lift. 请您乘坐电梯。
酒店客房部-客房常用英语
客房服务用语1.There is some thing wrong with the network of our hotel, so I’am sorry that it is not available to make the network in your room.因为现在网络有问题，所以上不了网。
2.The network is OK now.现在可以上网了。
3.Just a moment please, our computer maintenance person will come here at once.请稍等，我们的电脑维护员马上到。
4.The hair dryer is putting on the wall of your bathroom.风筒挂在您浴室的墙壁上。
5.Excuse me, do you need to change your bed sheets?请问你需要更换你的床单吗？6.May I use the vacuum cleaner? It may be a little noisy.我能为你吸尘吗？那样可能会有一点吵。
7.May I dust the furniture for you?我可以给家具抹尘吗？8.Your room is almost ready. If there is anything else we can help, please call the housekeeping at Ext:62.你的基本上准备好了，如果你还有其它需要请通知房务中心，分机“62”。
9.Please go to the reception, then they can make a new room’s key for you.请你去前台重新刷新一下房卡。
10.If you need make up your room, please call the housekeeping at Ext:62.如果你要清洁房间，请通知房务中心，分机：“62”。
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客房部常用英语句型I’m sorry, one moment please. I’ll ask my supervisor to help.很抱歉，请稍等，我叫主管来帮助您，好吗？I’ll be back right away. 我马上回来。
I’ll be back in 5 minutes. 我5分钟后回来。
It will be ready in about 5 minutes. 大约5分钟后准备好。
We are just making up your room.，and it won’t be long.我们正在清理您的房间，就快好了。
Your room is almost ready. 你的房间基本准备好了。
Sorry to have kept you waiting. 很抱歉让你久等了。
Let me check, and then tell you. 我查一下再告诉您。
The concierge can buy cigarettes for you. 礼宾部可以为你买烟。
The laundry can press clothes for you. 洗衣房可以为你烫衣服。
The Duty Manager can open the safe for you. 大堂副理可以为你开保险柜。
We can replenish your mini-bar. 我可以为你补充小酒吧。
If there is anything else we can help just call the housekeeping at extension“62”如果你有其它的需要可以通知客房中心，请拨内线62。
If you need anything else please let us know. 如果你还有其他的需要请通知我们。
May I have you name/room number? 请问您的姓名/房间号码？Take the elevator up (down) to the 2nd floor. 乘电梯上（下）到二楼。
This way, please. 这边请。
Where is the coffee shop? It’s beside the lobby.咖啡厅在哪儿？在大堂旁边。
Sorry, I’m busy right now. Can you come later? 抱歉，我现在正忙。
你能等会儿来吗？Could you wait a few minutes please? 请等会儿好吗？No, not now. Thanks. 现在不要。
谢谢。
When would you like me to come over? 何时您方便我过来呢？When is the most convenient time for you? 您什么时间方便呢？Can you make it up when I am out? 我出去的时候打扫好吗？Certainly. Could you telephone us when you are out? Our number is 62.当然可以。
您出去的时候打我们电话好吗？我们号码是62。
Certainly. Just a moment please. I will call the room attendant to take it to your room. 当然可以。
请稍候。
我让服务员拿给您。
The hair dryer is in the right drawer of your desk. 风筒在您书桌的右边抽屉里。
The laundry bag is in the right drawer of the TV cabinet. 洗衣袋在您电视柜的右边抽屉里。
Could you come to my room to take (pick up) my laundry? 能到我房间收衣服吗？No problem. I’ll ask the room attendant to pick it up.没问题。
我让服务员来取。
When would you like your laundry back? 您需要衣服什么时间送回？Do you need dry cleaning (express service) or pressing (Regular service)? 您要干洗（快洗）还是净烫（普洗）？When did you send your laundry? 您何时送洗的？Would you please open your wardrobe, sir/madam? Maybe your laundry is hung in it.先生/女士，您打开衣橱好吗？衣服可能在里面。
How about sending you one more blanket/quilt? 给您加一条毛毯/被子怎么样？How much do you charge? 收多少钱？Yes, we have. 有的。
It is free。
是免费的。
Don’t worry, Our electrician will be there at once。
别着急，电工马上就到。
Don’t worry, sir/madam. Our room attendant will be there at once.别着急，服务员马上就到。
No problem, but our iron and iron-board is available for 2 hours, because of too many guests who need itPlease dial “62” if you need iron and iron-board again.因为借用烫斗烫板的客人较多，所以只能借用两小时。
如果您再需要请打电话“62”。
How can I go to the Canton fair? 请问如何去广交会会场？We have shuttle bus for in-house guest from the hotel to the Fair ,The departure time is 7:45AM from hotel to Liuhua Complex and to Pazhou is at 8:20AM. 酒店为住店客人安排了去广交会穿梭巴士，去流花展馆的发车时间为早上7：45，去琶州展馆的发车时间为早上8：20。
How can I come back to the hotel from the Fair? 请问从广交会展馆如何回酒店?We have shuttle bus come back at 5:30PM. 下午5:30有回程巴士返回酒店.How long does it take from the hotel to the Fair by shuttle bus? 从酒店乘坐穿梭巴士至展馆需多长时间？It will take 45 minutes from the hotel to the Pazhou complex and one hour 15 minutes to the Liuhua complex. 从酒店至琶州展馆需45分钟，至流花展馆需1小时15分钟。
Is the shuttle bus to the Fair free of charge? / Can I take the shuttle bus to the Fair for free?到广交会的穿梭巴士是免费的吗？I’m sorry, Sir/Madam, The charge is RMB50Yuan for single trip and RMB100Yuan for round trip, and advance reservation is required. Please contact our concierge desk to book it. 对不起，先生/女士，到广交会的巴士是收费的，单程人民币50元，双程人民币100元。
需提前至礼宾部预订。
There is some thing wrong the network of our hotel, so you can’t make the network in your room.因为现在网络有问题，所以上不了网。
The network is OK now. 现在可以上网了。
Just a moment please, our computer maintenance man will be here at once.请稍等，我们的电脑维护员马上到。
Shall we take the iron and iron board away from your room？（Have you finished the iron and iron board？）现在我们可以收出您借的烫斗烫板吗？About two hours late we will get the***back. 大约两小时后我们将收回您所借的***。
After you finish your empress, please call the housekeeping at Ext:62. 当你烫完你的衣服后通知房务中心，分机“62”。
Excuse me sir/madam, all the iron and iron board has been send out to the other guests now. If we have any iron and iron board we’ll send it to your room at once.对不起，先生/女士，烫斗烫板现在已全部借出。
如果我们有烫斗烫板了，马上送到你的房间。
We also have the pressing service, but it’s charge.你可以送到洗衣房净烫，但是要收费。
You can find the price from the laundry list, which is in the right drawer of the TV cabinet.在电视柜右手抽屉里的洗衣单上有价钱。
The hair dryer puts on the wall of your bathroom.风筒挂在您卫生间的墙壁上。
Excuse me, do you need to change your bed sheets?请问你需要更换你的床单和被套吗？May I use the vacuum cleaner? It maybe a little noisy.我能为你吸尘吗？那样可能会有一点吵。