英语作文专题投诉信写作指导

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高考英语作文投诉信技巧(5张)

高考英语作文投诉信技巧(5张)
First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom. Third, the noise from the bar downstairs went on so late into the night that we couldn't have a good rest.
3. You can return my money. You can also deliver a new set of books to me. 用either…or…改写:
You can either return my money or deliver a new set of boger,
My name is Li Hua. I stayed at your hotel, Golden Bay during my visit to Australia from May 1 to 2 with my parents. However,the service in your hotel was too bad. I'm writing this e mail to express my dissatisfaction.
I sincerely hope you can improve your service so that none of the above happens again.
Yours sincerely,
Li Hua
用含有disappointment的句子改写

高考英语书面表达投诉信写作高分必背(黄金模版经典范例)

高考英语书面表达投诉信写作高分必背(黄金模版经典范例)

高考英语书面表达投诉信写作高分必背(黄金模版经典范例)A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。

组织提纲时要遵循“三步走”的写作规律:第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。

应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。

第二段:写明投诉的原因、问题的经过及产生的后果。

可以说具体的理由,也可以说问题的具体体现方式。

第三段:提出解决方案,不需展开。

这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。

还要注意做到公平、公正。

Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement(更换)as soon as possible.段尾常用语:(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华,你新买的某外国品牌MP3出了故障,现你写信到其公司反映问题:购买日期:上个月故障:一周前屏幕坏了,看不见屏幕内容已跟当地销售商家投诉,但其不能解决要求:更换一台新的,如不行则要求退货,拿回货款。

高考英语作文应用文指导---第11讲 投诉信

高考英语作文应用文指导---第11讲 投诉信

高考英语作文应用文指导---第11讲投诉信1.投诉信的基本结构投诉信通常是写给厂家、商店、消费者协会、报界或上级主管部门等,揭发低劣的产品质量、糟糕的服务态度,抱怨不应出现的情况或问题等,并请求解决这些问题的信件。

写投诉信要实事求是地把问题讲清楚,态度要冷静客观,要有礼貌,不能恶语伤人。

投诉信一般包括三个部分,具体内容如下。

首段:自我介绍,表明投诉的原因。

主体段:说明投诉的问题以及具体解决方案。

结尾段:希望重视,期待回复。

2.常用表达开头常用语:(1)I am writing to complain about…我写信是为了投诉……(2)I am writing to express my dissatisfaction/disappointment…我写信是为了表示我对……的不满/失望。

(3)I am writing to inform you that I find…unsatisfactory.我写信是为了告诉您,我发现……令人非常不满意。

描述问题和提出解决的要求/建议/想法常用语:(1)…didn't/can't work/function properly.……无法正常工作/运行。

(2)There is something wrong with the………有一些问题。

(3)I have been pleased with your services for years, but now I feel very disappointed.多年来我一直很满意你们的服务,但现在我非常失望。

(4)I suggest that you look into this matter immediately and deal with it quickly and properly. 我建议你立即调查这件事并迅速正确地处理好。

(5)I would like to draw your attention to the problem.我想让您对这个问题引起注意。

高考英语应用文写作—抱怨信投诉信【解析+模板+范文】

高考英语应用文写作—抱怨信投诉信【解析+模板+范文】

应用文写作:抱怨信、投诉信在当今商品经济时代,商品买卖活动非常普遍。

在日常生活中,人们常会遇到对所购商品质量或售后服务不满意的情况,这时可以写投诉信(A Letter of Complaint )求得解决。

投诉信与普通书信的格式基本相同。

但要注意的是,写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤,因此写信时一定要注意态度诚恳、直截了当。

一、一封投诉信应包括三个最基本的方面:1.投诉内容。

一般放在信的开头。

常用的表达法有:I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。

一般讲述对商品质量或售后服务不满意的地方。

常用的表达法有:When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。

常用的表达法有:Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节①首段:注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。

高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)

高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)

One month ago I bought/ordered/ purchased two pairs of sports shoes from/on your website, but I didn’t receive them until today. To my great disappointment, the shoes were so poorly packed up that the packaging was damaged on arrival. To make matters worse, they are of the wrong size. (Problems)
4. And if you choose to send the book again, please make sure it reaches me before April 15th.
5. I do hope you will take my complaint seriously and offer me a satisfactory solution.
It is a great pity that your goods and service have the following
unacceptable/unbearable problems/
faults. First, I ordered them one months ago but didn’t receive them until today. Second, the shoes were so poorly packed up that the packaging was damaged on arrival. To make matters worse, they are of the wrong size. (Problems)

2020考研英语应用文写作指导:投诉信

2020考研英语应用文写作指导:投诉信

【导语】天再⾼⼜怎样,踮起脚尖就更接近阳光。

备考开始了,坚持下去,你是最棒的!以下为2020考研英语应⽤⽂写作指导,今天你复习了吗? ⼀. 投诉信的结构 (1)开头:⾃我介绍,交代投诉内容,表明本信的⽬的和要求。

(2)正⽂:说明情况,讲清利害,分析利弊。

告诉对⽅你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理。

(3)结尾:表达希望问题得到迅速恰当解决的强烈愿望,希望尽快得到满意的答复。

⼆. 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… 令⼈⾮常遗憾的是我们发现……有问题。

(2)Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快…… (3)I hope that my problem will get your kind consideration。

我希望您能考虑⼀下我的问题。

(4)I am sure there are technical or manmade errors involved.我确信出现了技术或⼈为的错误。

(5)l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。

(6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。

(7)I am writing to make a complaint about… 我写信是为了投诉…… (8)If it is not properly settled,I would ask you to give my money back, or I would complain to the concerned authorities.如果此事不能妥善解决,我将要求退还⽀付款项,或者向有关部门投诉。

英语投诉信的写作指导

英语投诉信的写作指导

英语投诉信的写作指导投诉信是写信人对某个单位或个人的服务,行为或者对所购买商品表达不满的书面表达方式。

书信注意事项:1.说明问题要有理有据,令人信服。

2.语言要委婉,态度不能太强硬。

投诉信时态分析:说明问题时涉及到一般过去时或一般现在时,期待问题解决时涉及一般现在时或一般将来时。

写作模板:1.开头:第一段,自我介绍,然后开门见山,说明写作目的:提出投诉。

常用词汇短语:dissatisfaction n 不满意dissatisfied adj不满意的complain v抱怨投诉complaint n抱怨投诉improper不正确的,错误的;不适当的impolite 不礼貌的rude粗鲁的annoying 令人恼火的disturbing 令人不安的,烦恼的express my dissatisfaction about sth表达对...的不满be dissatisfied with对...的不满意complain about抱怨...;投诉... make a complaint about抱怨...;投诉...常用亮眼句式:①I'm writing to express my dissatisfaction about the service provided by your company.我写此信是为了表达我对贵公司所提供的服务的不满。

②I'm writing to complain about/make a complaint about one of your assistants’impolite behavior.我写信是要投诉你的一位助理的不礼貌行为。

③I feel bad to trouble you but I'm afraid I have to make a complaint about the natural environment of our city.我很抱歉打扰你,但恐怕我不得不对我们城市的自然环境提出投诉。

英语投诉信的格式和范文(必备3篇)

英语投诉信的格式和范文(必备3篇)

英语投诉信的格式和范文第1篇Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond[英语作文--投诉信]英语投诉信的格式和范文第2篇写投诉信应本着真实的原则,如实的反映情况。

那么投诉信的格式是什么呢?下面让我们来学习一下吧!Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably______(进一步的要求), and I would like to have this matter settled by______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文(Letters of Complaint)【英文投诉信范文一】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12,Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. Sincerely yours,Sunny LeeManager【英文投诉信范文二】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15,General Computer CorporationEngineering Department. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)英语投诉信的格式和范文第3篇英语投诉信怎么写注意:1. 词数为100左右;2. 可适当增加细节,以使行文连贯。

英语二作文投诉信通用模板

英语二作文投诉信通用模板

英语二作文投诉信通用模板英文回答:Dear [Recipient Name],。

I am writing to lodge a formal complaint regarding [complaint subject]. This issue has caused me significant inconvenience and distress, and I am requesting your immediate attention to resolve this matter.Specifically, I encountered the following problem:[Description of the problem]I have attempted to resolve this issue directly with [person or department], but my efforts have been unsuccessful. I have contacted them multiple times via [method of contact] but have not received a satisfactory response.I believe that [company or organization] is responsible for this issue because [reason for responsibility]. I have been a loyal customer for [number] years and have always been satisfied with your products and services. However, this recent experience has left me deeply disappointed.The impact of this issue on me has been significant. As a result of [problem description], I have:[List of negative consequences]I am requesting that you take the following actions to rectify this situation:[List of requested actions]I expect a prompt and detailed response from you within [number] business days. If I do not receive a satisfactory resolution within this timeframe, I will be forced to consider other options, including legal action.Thank you for your attention to this matter. I trustthat you will take this complaint seriously and work diligently to resolve it.Sincerely,。

高考英语投诉信作文写作技巧

高考英语投诉信作文写作技巧

高考英语投诉信作文写作技巧投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。

投诉信应包括三个方面的内容: (也就是说整封信就分为三段话完成)第一段:表明写信目的:投诉的内容第二段:投诉的具体原因;第三段:希望得到的结果。

在语言方面,要注意把握分寸, 要公平、公正。

(常用语块和套用句式都要背)常用语块1.抱怨complain about2.表达不满convey/express ones dissatisfaction3.忍受put up with/bear4.对……满意be content/satisfied with5.糟糕的服务poor service6.采取措施take measures7.解决问题deal with/solve the problem8.预防……发生prevent sth. from happening 9.调査此次事件investigate/look into the matter/incident10以粗鲁的方式in a rude manner 11.向…道歉make an apology to. sb./apologize to sb.12.出乎意料out of one's expectation13.不用说needless to say14.尽快as soon as possible15.把某事牢记在心bear/ keep sth. in mind套用句式1.我写信是投诉关于…I am writing to complain about…2.这几年我对你们们的服务都很满意但是我写信是表达关于…的不满。

I have been content/satisfied with your service for years but I am writing to express my dissatisfaction about…3.有一些主要原因为什么我对不满意。

英语作文专题投诉信写作指导

英语作文专题投诉信写作指导

英语作文专题投诉信写作指导英语作文专题投诉信写作指导第一部分:文体概述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。

常用于消费者的利益受损、正常生活和工作受到干扰等令人烦恼的事情。

在语言方面,要注意把握分寸,要公平、公正。

写作步骤:第一步:表明投诉原因。

第二步:说明投诉问题,并说明问题带来的后果。

第三步:提出合理的建议或期待回复。

第二部分:语言积累常用语块1. 抱怨2. 表达不满3. 忍受4. 对……满意5. 糟糕的服务6. 采取措施7. 解决问题8. 预防……发生9. 调查此次事件10. 以粗鲁的方式11. 向……道歉12. 出乎意料13. 不用说14. 尽快15. 把某事牢记在心1. complain about2. convey/express one’s dissatisfaction3. put up with/bear4. be content/satisfied with5. poor service6. take measures7. deal with/solve the problem8. prevent…from happening9. investigate/look into the matter/incident10. in a rude manner11. make an apology to…/apologize to…12. out of one’s expectation13. needless to say14. as soon as possible15. bear sth. in mind套用句式1. 我写信是投诉关于……2. 这几年我对你们的服务都很满意,但是我写信是表达关于……的不满。

3. 我对……不满意有一些主要原因。

首先,……更糟糕的是,……最后,……4. 我真诚地希望你能认真调查这件事情,以及采取恰当的措施防止类似事件再次发生。

如何写好一篇投诉信英文范文

如何写好一篇投诉信英文范文

如何写好一篇投诉信英文范文Writing an Effective Complaint Letter.Introduction.Writing an effective complaint letter is crucial in addressing issues and seeking satisfactory resolutions. When crafting such a letter, it's important to maintain a professional tone while clearly and concisely expressing your grievances. Here's a step-by-step guide to help you write an impactful complaint letter.Step 1: Identify the Purpose of the Letter.Begin by clarifying the reason for your complaint. Is it a product that didn't meet your expectations? A service that fell below the standards promised? Or perhaps a more personal issue such as a poor customer experience? Define the problem and its impact on you.Step 2: Research the Company or Individual.Before writing the letter, it's important to gather information about the company or individual you're addressing. Familiarize yourself with their policies, procedures, and any relevant contact information. This will help you tailor your letter to their specific context and increase the chances of a favorable response.Step 3: Structure the Letter.Organization is key when writing a complaint letter. Start with a clear heading that includes the recipient's name, position (if applicable), and contact information. Then, proceed to the body of the letter, which should be divided into several paragraphs.Paragraph 1: Introduction.In the introduction, briefly introduce yourself and the purpose of your letter. Clearly state the issue you're complaining about and why you're writing.Paragraph 2: Description of the Problem.In this paragraph, provide a detailed account of the problem. Use specific examples and evidence to support your claims. Be as objective as possible and avoid emotional language.Paragraph 3: Impact and Consequences.Discuss the impact the problem has had on you or your business. Explain how it has negatively affected you and why a resolution is important.Paragraph 4: Desired Resolution.In this section, outline your desired outcome. Be specific and realistic, and if possible, suggest potential solutions. This shows that you're not just complaining but also willing to work towards a solution.Paragraph 5: Conclusion.Wrap up the letter by thanking the recipient for their attention and expressing your hope for a prompt and satisfactory response. Include your contact information in case they need to follow up with you.Step 4: Proofread and Revise.Once you've completed the letter, take the time to proofread and revise it. Check for grammar errors, typos, and inconsistencies. Ensure that your language is clear, concise, and professional.Step 5: Send the Letter.Choose the most appropriate method to send your letter, whether it's via email, postal mail, or fax. If sending via email, consider using a professional email signature to further enhance your credibility.Conclusion.Writing an effective complaint letter requires careful consideration and attention to detail. By following these steps and using a clear, professional tone, you can increase the chances of getting the issue resolved and obtaining a satisfactory outcome. Remember, the goal is not just to vent your frustrations but to communicate effectively and achieve a positive result.。

高中英语书面表达应用文写作指导——投诉信

高中英语书面表达应用文写作指导——投诉信

高中英语书面表达应用文写作指导:投诉信【投诉信写作思路】1.第一段:介绍自己,说明写作目的:投诉。

2.第二段:说明投诉问题、后果,并提出合理建议。

3.第三段:希望给予考虑,并期待对方尽快回复。

【范例】假定你是李华,十天前你从网上订购了一套Harry Potter,昨天才到货,且包装破损,数量不足,请就此向网店客服写邮件投诉。

要点如下:1.介绍购物情况;2.反映存在问题;3.提出解决方案。

注意:1.词数100左右;2.可以适当增加细节,以使行文连贯。

Dear Sir,I am Li Hua,one of your customers,who ordered a set of Harry Potter on your website ten days ago,I’m writing to complain about this online shopping.Some details are as follows. First of all,I didn’t receive them until yesterday.Besides,much to my disappointment,the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.In a nutshell, I am disappointed to have received such poor service, and I believe I have right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Meanwhile, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Yours,Li Hua文章亮点1.I’m writing to complain about this online shopping.我写信来投诉这一网上购物。

专升本英语写作投诉信模板

专升本英语写作投诉信模板

专升本英语写作投诉信模板摘要:1.引言:简要介绍投诉信的背景和目的2.主体:详细阐述投诉事由,并提出具体诉求3.证据:提供相关证据,支持投诉观点4.期望回应:明确表示期待对方的回应和解决方案5.结尾:表示感谢和期待,并表示保留进一步行动的权利正文:尊敬的××先生/女士:您好!我是一名专升本英语写作的学生,近期在写作课程中遇到了一些困扰,特此向您投诉并寻求解决办法。

首先,我想简要介绍一下投诉的背景。

在我国,专升本英语写作课程对于提高我们的英语应用能力和综合素质具有重要意义。

然而,在最近的课程学习中,我遇到了一些问题,影响了我的学习效果。

首先,我想谈谈投诉事由。

在课程作业中,我们被要求完成一篇关于环保主题的英语文章。

我认真准备了这篇作文,但在提交后却收到了老师的反馈,指出我的文章结构不合理、观点不明确,且语言表达存在较多错误。

这让我感到十分失望和困惑,因为我一直努力提高自己的英语水平,却未能达到预期效果。

为证明我的观点,我特此提供以下证据:1.课程作业原文及老师批改意见;2.相关英语写作教材,以显示正确写作方法;3.同学之间的交流记录,证明大家普遍存在类似问题。

基于以上证据,我希望您能够重视这个问题,并给予我们相应的指导和支持。

针对这一情况,我提出以下具体诉求:1.增加英语写作课程的辅导课时,以便同学们有更多机会请教老师;2.定期举办写作技巧讲座,提升我们的英语写作能力;3.调整课程作业评价标准,使之更加合理、公正。

同时,我期待您在接到此信后,能够尽快给予答复,并在一个月内看到实质性的改进措施。

在此过程中,我将密切关注事态发展,并保留进一步行动的权利。

最后,感谢您在百忙之中阅读我的投诉信,希望我们共同努力,为提高专升本英语写作课程的质量贡献力量。

期待您的积极回应。

顺祝商祺!。

应用文写作投诉信讲义-高考英语作文复习专项

应用文写作投诉信讲义-高考英语作文复习专项

应用文写作——投诉信一、开头表明自己的写作意图,投诉、抱怨,要注意语言礼貌1. I am Li Hua, a (regular) customer of Amazon/your store, I'm writing to you to plain about...2. I'm writing to express my dissatisfaction/disappointment3. I'm writing lo inform you of a problem I am having with4. I wish to draw you attention to the problem/fault that5. I would like to express my dissatisfaction with the … bought on …(website) which is of poor quality.表达不满之情1. I was surprised /disapp ointed/annoyed to find … Much to my disappointment…2. Actually what annoyed me most was that…3. What bothers/annoys most is... To make matters worse,.../ Worse still, ...4. It was not until yesterday that 1 received the books/ order. Not until yesterday did I receive the books.5. I am very annoyed about the unsatisfying service offered by your staff.Paragraph2: 指出商品/服务的问题(投诉内容),并提出自己希望的解决方案二、投诉内容1. When the bag reached me, I was disappointed to find that there were some spots on the bag. Which could not be wiped off.(物品)When I checked the package,...2. When I reported it to your worker, he was rude to me, totally ignoring my request.3. When I checked with your worker, he treated me rudely, saying that it was all my fault.(服务)4. After my family checked in on August 5th, we were annoyed to find there was no access to the Internet and no hot water available after 10 p.m. Worse still, the room attendant was rude when we reported these problems to him. We didn't have access to the Internet The hotel didn't provide access to the Internet.三、提出要求/诉求1. I hope you will take my plaints seriously and resolve this matter quickly/ have it settled as soon as possible.2. I am waiting for a reasonable explanation and (expecting) an early reply.3. This is the worst experience I have ever had, and I would like to have my money back and an apology from your worker.4. I will return the novels and claim a full refund. Attached is my proof of the purchase.5.1 strongly demand either the school bag be exchanged or you give me a full refund6. For the above reasons, I strongly demand either you deliver a new one to me or return my money.四、结尾• Thanks for your consideration.• I'd appreciate it if you could settle the problem soon .• I'd be grateful if you provide a satisfying solution.• I believe you will take my plaint seriously.• I’d appreciate it if my demand is met.• Hopefully, you would look into the matter and make some appropriate improvements.写作模板:Dear sir or madam,I am Li Hua, ____________.I am writing to concern over the worrying effected/result caused by________, expecting to mand your attention and assistance/support.__________(when), I bought __________ at/on ___________ to________________(使用目的). However, I couldn’t help noticing some problems wi th it when I started to use it. After further inspection, I disappointedly found some other problems arouse, which means it was of poor quality. What annoyed me most is that the attendant on duty refused my requests rudely when I ask for a replacement. My purpose of writing this letter is to appeal to those in the service industry to enhance their service quality and return my money.Looking forward to your early reply.Yours sincerely,Li Hua 【例文1】假定你是李华,上周你在网上购买了一本英语字典,收到后发现一些问题。

英语投诉信的格式和范文(实用22篇)

英语投诉信的格式和范文(实用22篇)

英语投诉信的格式和范文(实用22篇)(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。

文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语投诉信的格式和范文(实用22篇)英语投诉信的格式和范文第1篇Dear Sir,I‘m Peter,manager of purchasing department in ABC company.Im writing to lodge a claim (词组:提出索赔)on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month, we havent received the goods.This obviously brought great inconvenience and huge loss for us.We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter英语投诉信的格式和范文第2篇Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally.In addition, it does not work occasionally, which hamper using ordinarily.Mostimportantly, the product does not comply with your description previously both in style and faculty.Most importantly, servers response of not providing refund and eXchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or eXchange a new one for me.I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信的格式和范文第3篇Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However, when I called your Complaints Department, the girl who answered my phone was very rude.For one thing she interrupted me continually, for another she even said that the fault was my own.Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal withclients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Donna英语投诉信的格式和范文第4篇To whom it may concern,I am one of your customers.I ordered/bought ____(产品)but I didnt ____(投诉原因(1).And much to my disappointment,____(投诉原因(2).To make matters worse, ____(投诉原因(3).I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that ____(赔偿方案/补救措施).Besides, Id like to be informed of the process of you dealing with my complaint.Looking forward to your reply.Yours sincerely,____(写信人姓名)译文致相关人员:我是您的顾客之一。

英文投诉信 举报模板范文

英文投诉信 举报模板范文

英文投诉信举报模板范文英文回答:Dear [Recipient's Name],。

I am writing to file a formal complaint against [Company/Individual Name] for [Violation of Law or Policy].I believe that [Company/Individual Name] has violated [Law or Policy] by [Specific Actions Taken].I have attached evidence to support my claim, including [List of Evidence]. I would also like to provide the following additional information:[Details of Violation][Impact of Violation on Me/Others][Steps I Have Taken to Resolve the Issue][Requested Resolution]I request that you investigate this matter thoroughly and take appropriate action against [Company/Individual Name]. I believe that a fair and impartial investigation will reveal the truth of my allegations.I am available to provide any additional information or clarification that you may need. Thank you for your time and attention to this matter.Sincerely,。

如何写好投诉信英文范文

如何写好投诉信英文范文

如何写好投诉信英文范文Dear [Customer Service Department/Manager's Name],。

I'm writing to express my dissatisfaction with the recent service I received from your company. I ordered a product that was supposed to be delivered within three days, but it's been a week and I still haven't got it. This is really frustrating, as I was relying on it for an important event.The communication from your team has also been quite disappointing. I've tried reaching out several times to inquire about the status of my order, but I either get no response or a vague reply that doesn't really provide any useful information. This lack of transparency and accountability is not what I expect from a reputable company.The quality of the product I received in the past has always been great, but this time, I'm worried that even ifit arrives, it might not be in the condition I expect. This whole experience has left me feeling like I'm not a valued customer, and that's something I really don't appreciate.I hope that you can take this feedback seriously and look into what went wrong with my order. I would appreciate a prompt response with a clear explanation of what happened and what steps you're taking to prevent this from happening again. I'm a loyal customer and would like to continue being one, but I need to see some.。

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英语作文专题投诉信写作指导英语作文专题投诉信写作指导第一部分:文体概述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。

常用于消费者的利益受损、正常生活和工作受到干扰等令人烦恼的事情。

在语言方面,要注意把握分寸,要公平、公正。

写作步骤:第一步:表明投诉原因。

第二步:说明投诉问题,并说明问题带来的后果。

第三步:提出合理的建议或期待回复。

第二部分:语言积累常用语块1. 抱怨2. 表达不满3. 忍受4. 对……满意5. 糟糕的服务6. 采取措施7. 解决问题8. 预防……发生9. 调查此次事件10. 以粗鲁的方式11. 向……道歉12. 出乎意料13. 不用说14. 尽快15. 把某事牢记在心1. complain about2. convey/express one’s dissatisfaction3. put up with/bear4. be content/satisfied with5. poor service6. take measures7. deal with/solve the problem8. prevent…from happening9. investigate/look into the matter/incident10. in a rude manner11. make an apology to…/apologize to…12. out of one’s expectation13. needless to say14. as soon as possible15. bear sth. in mind套用句式1. 我写信是投诉关于……2. 这几年我对你们的服务都很满意,但是我写信是表达关于……的不满。

3. 我对……不满意有一些主要原因。

首先,……更糟糕的是,……最后,……4. 我真诚地希望你能认真调查这件事情,以及采取恰当的措施防止类似事件再次发生。

5. 你若能尽快采取措施处理这个问题,我将感激不尽。

1. I am writing to complain about…2. I have been content/satisfied with your service for years but I am writing to express my dissatisfaction about…3. There are some main reasons why I am not content with… . At first, …What’s worse, …Eventually, …4. I sincerely hope that/It is my sincere hope that you will look into/investigate the matter/incident seriously and proper measures should be taken to prevent such an incident happening again.5. I would appreciate it very much if you could take measures to deal with/solve the problem as soon as possible.第三部分:满分模版Dear Sir/Madam,My name is /I’m _____(自我介绍).I feel bad to trouble you but I am afraid that I have to make a complaint about ______(投诉的内容).________(简述导致矛盾的事件).I _____(表达本人曾做过的努力). But_______(投诉原因一). Besides, _____ (投诉原因二). To be frank, ______(客观的评论,以示诚恳). To make up for it, I suggest ______ (表达本人期待的解决方案). I sincerely hope you can better your service and that mistake won’t arise again in the future.I am really annoyed about it. I believe you will take my complaints seriously. I am looking forward to your early reply.Yours sincerely,Li Hua模版范文奇爱的经理:我是李华,贵酒店的一名顾客。

我写信向您投诉贵店令人不满的服务。

我在贵店居住的1月28号到1月30号期间,贵店的服务有太多让我不满之处。

首先,我发现我的行李箱在被贵店的一个行李员送至房间后破损。

另外,卫生间的马桶漏水。

更糟糕的是,楼下酒吧的噪音每晚持续到深夜影响我的休息。

我对贵店的服务很是失望,并且希望您改进服务质量以防这样的问题在以后仍然发生。

我对这件事情真是很恼火。

我相信您会认真对待我的投诉。

盼望尽早回复。

李华Dear Manager,I am Li Hua, one of your hotel’s customers. I am writing to complain about your unsatisfying service.During my stay at your hotel from Jan 28 to 30, the service in your hotel left much to be desired. Tobegin with, I found my suitcase broken after they were carried to my room by one of your porters. Besides, water was leaking out of the toilet in the bathroom. Worse still, the noise from the bar downstairs went on so late into the night each night that I couldn’t get good rest. I’m disappointed with your service, and I hope you can better your service in case the same matter arises in the future.I’m really annoyed about it. I believe you will take my complaints seriously. I am looking forward to your early reply.Yours sincerely,Li Hua第四部分:实战突破习作修改(做短文改错,背经典范文)Dear Sir,I’m writing to express my dissatisfaction about the mobile phone of Dephone-S250 I bought in 20th Apr. 2015 at Teemall. Ten days before that, it didn’t ring or sent text messages. Then I took them to the seller, but was told that the model had been sold out and I had to wait at least three month for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossibly to fix it without the right spare parts. I was so desperate on hear that. What can I wait that long? Therefore, I sincerely hope you can send to me a new one of same model.I would greatly appreciate it if you could take measures to solve the problem as soon as possible.Yours Sincerely,Li Hua1. in→on, 具体的某一天用介词on。

2. before→after, 在多长时间之后用after。

3. sent→send, or并列的两个动词都采用原型结构。

4. them→it, 特指的买到手里的这一部手机。

5. month→months,复数形式。

6. impossibly→impossible, it is +adj to do sth.7. hear→hearing, 介词后用动词的ving形式。

8. What→How, 如何用how。

9. send to→send,及物动词。

10. One of same→one of the same, 特指。

好题调研假定你是李华,上周六,你有一次不愉快的就餐经历,对餐厅的服务员态度非常不满意。

于是你给该餐厅老板写一封投诉信。

要点如下:1. 问题:牛肉面有苍蝇,服务员态度粗鲁。

2. 要求:餐厅赔礼道歉。

注意:1. 词数100左右。

2. 可以适当增加细节,以使行文连贯。

Dear Sir,I am Li Hua, a frequent customer in your restaurant. I have been pleased with your excellent service for years but now I’m writing to express my dissatisfaction about the poor service of your waiters.Last Saturday, I went to your restaurant to have lunch but I had an awful experience. When having beef noodles, I suddenly found there were two flies in them, which disgusted me a lot. So I asked the waiter to change another dish. Out of my expectation, he didn’t change it but said in a rude manner that he was too busy to solve the problem. Needless to say, such away of treating customers is unacceptable.It’s my sincere hope that you can investigate the matter seriously and make a formal apology to me.I look forward to a better service next time.Yours Sincerely,Li Hua第五部分:升华练习假定你是李华,你在上周日搭坐102号公交车,该公交车司机的不文明行为让乘客很愤怒。

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