中级新编剑桥商务英语听力部分

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剑桥商务英语考试BEC中级听力全真试题及答案

剑桥商务英语考试BEC中级听力全真试题及答案BEC XXXUniversity of Cambridge Local XXXXXXBusiness English CertificateTest of ListeningPart One: ns 1-12In this n。

you will listen to three XXX or messages。

Write one or two words or a number in the numbered spaces on the notes or forms below。

You will hear each recording twice.n One (ns 1-4)Look at the note below.You will hear a XXX about an order。

He wants to change the quantity and have it ready by tomorrow。

Martin called because hehasn't received the order he XXX job that is due later this month。

He will fax details if needed.XXX PrintersXXXMessage for: XXX XXXXXX rang from (1) _________________________________。

He hasn't received the (2) ________________________________ he ordered for a (3) ______________________________ later this month。

Wants to change the quantity to (4)_______________________________--- to be ready tomorrow。

剑桥商务英语听力练习(1-5)录音脚本

剑桥商务英语（中级）听力练习1-5 录音脚本及参考答案2009年6月听力练习1Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)W: Personnel.M: Hello, it’s Tim here from Finance.W: Hi, Tim.M: I’ve had a letter from the Tax Office about a student who worked here last summer. I wonder if you could look it up in your records.W: Sure, what’s the name?M: The surname is Jaye, first name’s Steven.W: How’s he spell his surname?M: J-A-Y-E. Got that?W: Oh, yes, here we are, lives at 183 School Road, Barnfield.M: Yes, that’s the one.W: And you say he was working in Finance?M: U m…Customer Services, actually.W: Ah, they had lots of students working for them last summer.M: Well, the tax people want to know his exact job title, I’m not sure why.W: Mm…let me see. Oh, he was an office assistant.M: Right, got that. They also want to know about his monthly earnings.W: Let’s have a look. £538.70 a month. Oh, sorry, he was a scale one, so that’s £457.60.Anything else?M: That’s fine, thanks. I’ll send them the information today.Conversation Two (Questions 5-8)W: Hello, Black-Ball Printers. Julie David’s speaking. How may I help you?M: Hello, this is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationary you’re printing for us.W: I’m afraid Steven is away until Friday.M: Oh, you see, I’m not v ery happy with the business cards and I want to see if I could make a couple of changes to the paper, too.W: Would you like me to pass on the message?M: Yes, please. The thing is I’ve just received your proofs. The cards themselves are fine, but you se em to have misunderstood the quantities. I’m sure I asked for 500 for eachof the Marketing Executives, and 750 for me but you’ve put everyone down for 750. W: Right, I’ve made a note of that. Is there anything else?M: Yes, well, this is my mistake really. Could you ask Steven to move the company logo further to the left? It’s too close to the address of the moment. I think that’s all for now.Thanks.Conversation Three (Question 9-12)W: Jeff?M: Yes?W: I just want to find the lines for the preparation for the delegation next week.M: Certainly. It’s Thursday, isn’t it?W: Yes. Now, can you make sure that each of them gets a name badge and the information pack? The badges are done but you need to prepare the packs with all relevant information.M: Ok, that shouldn’t take too long. What about catering?W: Coffee’s organized for 11:03, but lunch, it’s 1:00. We need to reserve it for 12 people.The office restaurant is close next week, can you ring the Park Hotel. The Grand Hotel was a bit disappointing last time.M: I’ll get down to that.W: Now, they’ll be coming straight from the station and the taxi would bring them to the front gate, so make sure you’re there to greet them. That’ll be about 10:00.M: 10:00, and then…W: …into reception, I think. Make s ure the new designs are on display. I want them to see those first.M: Ok.W: Oh, let me know if all is finalized. Bye.Listening Part TwoII. Questions 13-1713.W: Well no wonder the bank’s returned it unpaid. Look, the figures don’t match the amount in words. I expect someone was filling it in too much of a hurry. Let’s see, we’d better issue another one straight away to pay Mrs. Burton, because it’ll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn’t be fair to keep her waiting much longer.14.M: Some of the suppliers are already asking about the increases. I’ll check, but I seem to remember from last week’s meeting that in the end we agreed on three per cent. So what I’ll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers?15.W: We’ve just received the paperwork from you about cleaning our premises, and I have to say that it doesn’t reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told y ou both of those were out of the question. I’m afraid I really can’t sign this. Could you send me a revised one?16.M: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That’s even when we take in to account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company’s overall position is still strong.17.W: I’ve just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven’t been paid for the one before last, wh ich should’ve been dealt with six months ago. I’ve had to ask them to send a duplicate! We really must be careful. Arden give us very favorable prices, but we haven’t got a contract with them– Can you deal with it straight away so we stay in their good books?Listening 1 参考答案1. Jaye2. Customer Services3. office assistant4. 457.605. Europe Holidays6. business cards7. Marketing Executives 8. (the) (company) logo9. information pack 10. Park Hotel11. front gate 12. new designs13 E 14 B 15 G 16 F 17 A听力练习 2Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.M: Good morning, Oakleaf Business Training, how can I help you?W: Hello, my name’s Enid Steven of Up Leo Smith I’ve booked two one-day courses, but now I need to change one of them.M: Let me get your details upon the screen. Right, you’ve booked Report Writing next month.W: Yes, that one’s ok, it’s Taking Minutes that I cannot manage on the 8th of July. Do you know when it’s running again?M: Oh, let me see. Mm, not until the 18th of September, I’m afraid.W: That sounds fine. Oh, I think I’ll be abroad then.M: Then there’s the 1st and 13th, October.W: I like the late date, please.M: Fine, I’ll change your booking.W: Another thing. It says in your brochure everyone attending a course gets a certificate, but I haven’t received one for a course I took last January.M: Oh, I’m sorry about that. Which course was it?W: Ah…something to do with dealing with the public.M: Mm, that must be customer service.W: Sounds familiar.M: Ok, I’ll put it in the post today.W: Thank you very much. Goodbye.M: Goodbye.Conversation Two (Questions 5-8)M: Hello, **Telecoms.W: I’d like to speak to Tony Wilson, please.M: I’m afraid Tony isn’t available. Can I take a mes sage?W: Yes, please. I’m Sheila Dallas from World Net.M: Right.W: I’m ringing about the telephone system your firm installed here yesterday. We are not happy with it.M: Oh, dear. What seems to be the problem?W: First of all, your engineer said with th e number of the extensions we’ve got, 6 outside lines would be enough, but we asked for 8. And anyway, you’ve charged us for the larger system.M: Right, we’ll look into that.W: Then, whenever we try to transfer calls from one extension to another, we loose them.We’re following the instructions, but it just doesn’t work.M: I see.W: And finally, could you ask Tony to check the invoice please? He promised us a discount on installation which is shown on one of the equipment, but that isn’t there. M: Righ t, I’m sorry about that. I’ll get Tony to contact you as soon as he’s free.W: Thank you. Goodbye.M: Goodbye.M: Good morning. Marketing Department. Peter Menzies speaking.W: Hello. Could I speak to John Fitzgerald, please?M: I’m afraid he’s not in the office at the moment.W: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.M: So, would you like me to give him a message?W: Yes, could you ask him if we can postpone Wednesday’s meeting? Till after lunch. That would be easier. It was originally going to be at ten a.m.M: OK. I’ll ask him to change it. I’ll get back to you with a time.W: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets –but I can’t see this on theagenda.M: OK. I’d better ask him to call you …W: Yes, please. I’m at Head Office at the mome nt. Can he phone me here today –I won’t be back at my own desk until tomorrow afternoon.M: Right, I’ll give him the message.W: Thanks.M: Bye.W: Goodbye.Listening Part TwoII. Questions 13-1713.W: Yes, it was interesting. Some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing. But there’s also quite a lot I’ve never really considered, like ways to interpret what the advertisement is really asking for, reading between the lines, and the section which lists some of the harder questions they tend to ask you with effective answers you can give.14.M: Invaluable, I’d say, such as how to prevent making some of the more embarrassing mistakes. It gives you kind of time scale to follow through. For example, they stress that you need to get publicity up running a good 6 months before you want to stage the event. And your main speakers booked earlier than that. They say you must make sure you got a good assistant to support you. Check the details.15.W: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don’t necessarily really know what skills and qualities are needed. I want someone who’s more than just a secretary ty ping out letters every day. I’m looking for a right hand, someone to do everything, and this book spells out what that means. It helps me to drop out a job description.16.M: Well, I wish I read it some years ago, that would have saved me from some of my worst inefficiencies. I recommend it to anyone. It shows you how to produce a perfect schedule for getting through your workload. Once you’ve got yourself organized, made lists of tasks and priorities, you can make best use of each and every day. Otherwise, you’re just constantly confusing your PA with endless requests all terribly urgent.17.W: Certainly, a lot of the book was very specialized, but it did give me an idea of how the agencies do the job. Of course, they are the people with creative ideas, the expertise, so I’m happy to trust the image development work to them, but I read the book so I could talk to them on equal terms about what we were trying to do and how well it fits in with our overall business strategy.Listening 2参考答案1. Taking Minutes2. 13(th) October3. certificate4. Customer Service5. Worldnet/ World Net6. outside lines7. transfer calls 8. (the) equipment9. trade fair 10. after lunch11. revised budget 12. Head Office13.H 14. E 15. F 16. A 17. D听力练习 3Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)M: Hi, Janet, this is Alan. I’ve just had an interesting conversation with a man form Electrolin. It should really be followed up with a visit or something, but I’m on a holiday from tomorrow, so could you do it for me?W: Sure. Is he interested in accountancy package?M: I wish he were. For the time being, he’s only asking about the customer database, something to keep a record of contacts and action taken.W: Okay. Who’s the contact person? Is the Sales Manager?M: Not this time. It’s the new Communications Director, Steve McCormack.W: Okay. The first thing I wanna do is look at it so I’ll give him a ring and suggest hecomes here for a product demonstration.M: That’s a good idea. Can you arrange it before I get back?W: I should think so. How urgent is it? Should I contact him immediately?M: I wouldn’t say it’s top priority, more like medium, I’d say. Get in touch with him when you got time. Anyway, thanks, bye for an hour. I’ll talk to you again soon.Conversation Two (Questions 5-8)M: Lightweight Cycles, Fill Mall, Sales.W: Hello, Fill. It’s me, Saundra.M: Hi, Saundra, what can I do for you?W: We’ve just got the Sales Literature for the Paris Trade Show next week and there’re some problems. Can you get it sorted out for me?M: Go ahead.W: First of all, we need some more catalogues for racing wear. There’s a lot of interest in it, especially the shorts and shoes.M: Okay, 30 enough?W: That should do it. And you know the little pull of leaflet for the children’s cycles. W ell, there’s a mistake on the 3rd page. The specifications for the wheels are wrong.M: Oh, that’s bad. We’ll change that and get you new copies by the weekend. Anything else?W: Eh…yes, the touring cycles, the lightweight ones. I cannot find any pricelist s for them.Please ask whether they’ve been sent out.M: Okay. And are you all right for the order forms?W: No, thanks for reminding me. We’re short of forms for spare parts. Could you send us some more?M: Right, got that.W: Ah…that’s it then. Thanks, F ill.Conversation Three (Question 9-12)W: Hello, APT Office Equipment.M: Hello, this is John Ryman from Planet Design Shops. I’m calling about our order for security camera. It’s been dispatched tomorrow and the driver will need delivery instructions.W: Okay.M: Address first. The old confirmation gave the Retail Park as the delivery address, but your invoice has our central branch, (oh) that’s not we’ll want it to be delivered, the confirmation was right.W: Okay.M: Now, parking. The spaces opposite the shop are for disabled drivers only, so your driver should use the loading area where he sets up your equipment.W: I’ve got that.M: We’ve had payment ready for you.W: That’s fine, thanks. I’ll make out the receipt for the driver to give you when he m akes the delivery. Will you be paying back by check?M: Yes.W: And you have something for the driver to collect, I understand.M: Yes. We’ve come to the end of the rental period on our photocopier; we bought a new model, so the old one’s to be returned.W: Right. The driver will call you tomorrow with a definite time.Listening Part Two13. EM: We’ve looked at various measures and would be making recommendations to senior management next week. We think the company should consider introducing an evening s hift to maintain 70% capacity on all the machines. We’re also aware the hold ups of the packaging line. And we’d like to bring in an additional machine and split the line in two. That’ll speed things though. We did consider bonus schemes for certain catego ries and employee but decided this wouldn’t have sufficient impact.14.ＦW: When we first required the factory premises, the rent was well within our means. But because that area of the city has developed more quickly than others, it’s now a prime site and the cost of retaining it has risen accordingly. In fact, we would make considerable savings by relocating to the industry estate on the other side of the town, which would improve product distribution anyway. A second suggestion is to vacate the top floor of the building. We do have a few staff now.15.ＣM: As you know, we adopted various measures 3 years ago with the aim of boosting sales.We managed to increase output and cut costs by introducing new machines. We also cut our profit margins still further. But even though we were able to lower prices as a result, I’m afraid we still didn’t meet targets. The demand for this particular commodity just isn’t there any more. So we should stop production as soon as current contracts expire.16.ＡW: I think your analysis of the situation is correct. The product is already doing very well but demand hasn’t peaked yet by any means, and if we want to take full advantage of the boom, we’ve got a step up our promotion and our mechanism and place to increase manufacturing capacity if necessary. And that means we’ll n eed additional funding before long. So let’s start approaching people who express interest as in the past.17.ＨM: 2 or 3 years ago, there were 10 or even 20 applicants for every job we advertised but things have changed. Unemployment in general is right down and every one is competing for workers now especially skilled labor. If we want to get good people and ret ain them, we have to offer a better package. I’m not suggesting we put wages up yetI think we are to try other things first, like one of welcome payments, relocationallowances and possibly loyalty bonuses.Listening 3参考答案1. customer database2. Communications Director3. product demonstration4. medium5. racing wear/ racing clothes6. specifications7. price lists 8. spare parts9. Retail Park 10. loading area11. receipt 12. photocopier13. E 14. F 15. C 16. A 17. H听力练习 4Listening Part OneI. Questions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes or formsbelow.●After you have listened once, replay each recording.Conversation One (Questions 1-4)W: Hello, this is a message for Max Jacobs. It’s Alison Gates from Merland Healthcare calling. We are currently working on the website for our healthcare products and we’re looking for a company like yours to develop a database for us. That the reason I’m contacting you is that I spoke to one of our suppliers and he was very positive about the work you’ve done for him. I’d be very glad if you could contact me. I’m away all next week, but I’ll still be able to access my emails. The best thing would be for you to email me at agates (all one word) @. “Howarth”s spelled “h-o-w-a-r-t-h”, then “.com”. If you are interested, the best thing would be for us to meet. It would also be useful f or you to talk to our IT Coordinator at the same time. So if you couldn’t cater your availability over the next a few weeks, that’ll be good. I look forward to hearing from you. Goodbye.Conversation Two (Questions 5-8)M: Mike Shepherd.W: Hello, it’s Karen Peterson here from Marketing. I’ve been called away on urgent business but I wanted to you to have my report on the MusicMate cassette player to discuss the directors’ meeting this morning.M: Oh right. Ok, then I’d better make a note of this.W: Right, MusicMate has been our second all-time best-seller with a reputation based on quality design and inexpensive price.M: Okay, I’ve got that.W: Sold originally only on the Asian market, it was then launched in Europe, which rapidly overtook Asia in sales volume, giving us a sure sign that the USA and even bigger market should be our next target.M: Fine. I don’t think we’ll be making any decisions about new market, though.W: Ok, back to the UK market then. I think it’s important not to neglect our loyal customers here. What would be really helpful would be a new advertising campaign, but I’m aware there is not enough in the budget for that. So I’m suggesting that the way forward is to offer greater discounts. This should form the basis for our marketing plan.That’s it. Oh, and also any rumors of my department warning to face our MusicMate or false? We’re very optimistic about its future.W: Fine. Well, look, it’s been a pleasure talking to you and…Conversation Three (Question 9-12)W: Mike, this is Tass el Jones. About the shareholders’ meeting on the 24th, the Managing Director says there won’t be enough room in the bank’s institute.M: Mm, so what’s the alternative?W: We contacted the Commercial Hall. They can take us but they need the booking immediately. You’ve got all the details.M: Okay. Ah…What do you need to know?W: First, how much seating should we book?M: Well, there are 720 shareholders but only about half of them will turn up. So 380 chairs would be adequate.W: Mm. What sort of equipment should we ask for?M: There’ll be five members of the board on the platform. They’ll each need a microphone and we also need a couple of OHPs, a video won’t be necessary.W: Right. And what about photocopies? I can see to those. What do we need done?M: Oh the agenda, that’s essential. The shareholders have already received the annual report of course, but there were some mistakes in it. So we need to hand out amended figures of the meeting. I’ll let you have those to copy.W: Ok, I’ll get them done and make sure there’s staff available to hand them out. I’ll talk to you later.M: Fine. Bye.Listening Part TwoII. Questions 13-1713.W: I only went because several colleagues who’ve been there before said how great it was. To be honest, I usually get bored at these events. Instead of just listening to someone talking, I’d rather be doing something, but as everyone have recommended it,I had high hopes that it would be good and I wasn’t disappointed. I found the speakerreally entertaining. The thing was he couldn’t cover everything. They should’ve alloweda full day.14.M: I know you are supposed to pick up lots of new ideas at these seminars and I suppose it was useful. I did get a few ideas which is just as well because now I got to give a talk to start on the same topic. What I was actually hoping for though was to be able to make the most of the opportunity in other ways, too. As some of the other participants I networked with may well become major clients, I’ll definitel y go again.15.W: The seminar was held in a really small hotel, I did wonder how much my company was having to pay for me to attend. I hope they think it was worth sending me along. I tried to take lots of notes just in case my manager ask me to write a report about it afterwards. I must admit though I didn’t write much, because although the speaker was highly entertaining, I couldn’t exactly say I learnt anything new. Shame really.16.M: Well, what we covered was all really important stuff, some of which was mainly common sense. And I’ll certainly be trying out the ideas I picked up. The trouble was, I know the speaker was someone quite well-known, he’s even had a book in the best-seller list, but his style wasn’t exactly entertaining. I noticed there were a few other participants looked rather fed up too. I was just glad it was only a half-day event.17.W: I usually enjoy seminars, it’s a chance to get away from the office, and there’s the opportunity to share experiences. I know these events aren’t cheap, especially when the speaker’s somebody well-known. At this particular seminar I went to, the speaker was unknown, so I was unsure how good it would be. But I found it really useful. It gave me new ideas on selling techniques which I’ve already start ed using with some success. So I’d say it was well worth the fee.Listening 4参考答案1. database2. supplier3. howarth4. IT Coordinator5. (quality) design6. Europe7. advertising campaign 8. discounts9. Commercial Hall 10. 380 (shareholders)11. microphones 12. amended figures13. D 14. G 15. A 16. E 17. F听力练习 5是书上的内容，题目在P65-66页上, 录音脚本在P155-156页上。

新编剑桥商务英语中级第三版听力 02

conversation oneR: hello?W:hello Richard I'd like to introduce you to Marek.R:oh yes hello Marek how do you do? Nice to meet you at last.M:Hello Richard pleased to meet you too.W:Oh do you two know each other already?M:Well we've spoken on the phone a few times.R:But we've never actually met. Any way take a seat. would you both like a coffee? Conversation 2A: would you like a coffee?B:Ohthanks.A:milk?B:yesplease and a sugar ....thanks.A: so have you enjoyed this morning?B:yesit was very interesting the first speaker was particularly good.A: is this your first time at one of events?B:yes it is and you?A:NoI've been coming for years the company pays and id the location is good then I come I remember the best year we had was in Monaco...Conversation threeM: may i join you?W:sure.M:you're a colleague of Martion Obach aren't you?W:that's right he works in our Barcelona office how do you know him?M:we were both at Elcotil together. He left about a year before me.W:oh are you Mandy?M:Marie.W:Marie that's right Sorry I knew it began with an M. yes Martin said you were doing this course and that I should say helloConversation 4A:well this is nice，B:well it's quite simple but the food is very traditional and it's popular with locals. On Sundays I often bring the family hereA:That's nice. How many children do you have?B:Two. Twins. A boy and a girl. They've just started school.A:Wow. Twins.B:And you?A:No not yet. And have you always lived in Lille?B:Yes most of my life . I worked in Paris for a while and in your country of course. But all my relatives are here. What about your family?A:Ohthey're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway I know your company is looking for a partner on this Thai project .B:Yes.Is that something you might be interested in...。

bec中级真题二辑答案解析

bec中级真题二辑答案解析BEC中级真题二辑答案解析BEC中级(Business English Certificate, Preliminary)是由剑桥大学开发的考试项目之一，主要针对非英语国家的商业人士。

通过参加BEC中级考试，考生可以提高商务英语能力，增加职场竞争力。

本文将对BEC中级真题二辑答案进行解析，帮助考生更好地理解考试内容和答题技巧。

真题一：Listening SectionIn the listening section of BEC中级真题二辑， candidates are required to listen to a series of business-related conversations and presentations, and answer multiple-choice questions. The key to success in this section lies ineffective note-taking and attentive listening skills.For example, one of the questions asks about the main purpose of a presentation on market research. To find the correct answer, candidates need to pay attention to the speaker's introduction and his/her conclusion. They should also take notes on key points mentioned throughout the presentation, such as the target audience, research methods, and conclusions drawn from the research findings. By understanding the main objective of the presentation, candidates can select the correct answer from the given options.Another question might require candidates to identify the relationship between two speakers. This can be deduced from their tone of voice, personal pronouns used, and the content of their conversation. Effective listening and note-taking skills are crucial in order to accurately determine their relationship, whether it is two colleagues, a supervisor and an employee, or a customer and a sales representative.真题二：Reading SectionThe reading section of BEC中级真题二辑 consists of various business-related texts, such as articles, reports, and advertisements. The key to success in this section liesin efficient reading comprehension and understanding of business terminology.For example, one question might ask about the company's main product or service. Candidates should scan the text for information regarding the company's core business, product descriptions, or statements about what sets them apart from their competitors. By identifying this vital information, candidates can select the correct answer and demonstratetheir understanding of the text.Another question might require candidates to compare and contrast two different companies or products. In this case, candidates should pay close attention to the similarities and differences mentioned in the text. They should also take note of any descriptive adjectives used to describe the companies or products. By analyzing the details provided, candidatescan match the correct information to the corresponding options.真题三：Writing SectionThe writing section of BEC中级真题二辑 requires candidates to demonstrate their ability to write formal business correspondence, such as letters, emails, or reports. The key to success in this section lies in clear and concise communication, appropriate tone, and accurate use of business vocabulary.For example, candidates may be asked to write acomplaint email to a customer service department. To successfully complete this task, candidates should organize their thoughts in a logical manner, clearly state the problem, provide any necessary details or evidence, and propose a reasonable solution. They should also use a polite and professional tone, being mindful of the recipient's perspective.真题四：Speaking SectionThe speaking section of BEC中级真题二辑 requires candidates to engage in a conversation with the examiner on business-related topics. The key to success in this sectionlies in effective communication, fluency, coherence, and appropriate use of business vocabulary.For example, candidates may be asked to discuss the advantages and disadvantages of remote work or share theiropinions on the impact of technology on business operations. To excel in this section, candidates should express their thoughts clearly, support their arguments with relevant examples, and demonstrate a good understanding of business concepts and trends.总结:通过对BEC中级真题二辑的解析，我们可以看到在听力、阅读、写作和口语等不同的考试部分，学生需要具备不同的技巧和能力。

bec中级教材听力原文

bec中级教材听力原文(正文)Unit 1: Hello, Nice to Meet YouPart A: Listening and Speaking[Scene: A classroom at a language school.]Instructor: Good morning, everyone! Welcome to the language school. My name is Mr. Johnson. I will be your instructor for this English course. Let's start by introducing ourselves. I will call out your names one by one, and please tell us your name and where you are from.Student 1: My name is Li Mei, and I'm from China.Student 2: I'm John Smith, and I'm from the United States.Student 3: Hi, I'm Maria Garcia. I'm from Spain.Instructor: Great! It's wonderful to have students from different countries. Now, let's move on to the next activity.Part B: Vocabulary and Expressions[Scene: A coffee shop.]Customer: Excuse me, can I have a menu, please?Waiter: Of course, here is the menu. What would you like to order?Customer: I'll have a cappuccino and a slice of cheesecake, please.Waiter: Anything else?Customer: No, that's all. Thank you.Part C: Listening Comprehension[Scene: A hotel front desk.]Receptionist: Welcome to the Ivory Hotel. How may I assist you?Guest: Hi, I have a reservation. My name is Peter Johnson.Receptionist: Let me check. Yes, Mr. Johnson, we have a room reserved for you. Here is your key. Enjoy your stay!Guest: Thank you. Can you also recommend some local attractions or restaurants?Receptionist: Sure! There's a famous museum just a few blocks away, and a great seafood restaurant on the waterfront. I can give you a map with all the information.Part D: Speaking Practice[Scene: Two friends talking about their weekend plans.]Friend 1: Hey, what are you doing this weekend?Friend 2: I'm not sure yet. Do you have any ideas?Friend 1: How about going hiking? There's a beautiful trail in the mountains.Friend 2: That sounds fun! Let's do it.Friend 1: Great! I'll pick you up on Saturday morning.Unit 2: Daily RoutinesPart A: Listening and Speaking[Scene: A conversation between two roommates.]Roommate 1: What time do you usually wake up in the morning?Roommate 2: I usually wake up at around 7:00 am. How about you?Roommate 1: I'm an early riser. I wake up at 5:30 am every day.Roommate 2: Wow, that's early! Do you have a morning routine?Roommate 1: Yes, I like to exercise and have breakfast before starting my day.Part B: Vocabulary and Expressions[Scene: A kitchen.]Person 1: Can you please pass me the sugar?Person 2: Sure, here you go.Person 1: Thanks. I also need some salt and pepper.Person 2: Here are the salt and pepper shakers. Is there anything else you need?Part C: Listening Comprehension[Scene: A radio interview with a famous chef.]Interviewer: How did you become interested in cooking?Chef: Well, it all started when I was a child. I used to watch my grandmother cook, and I was fascinated by the process. I started experimenting with different recipes and fell in love with the art of cooking.Interviewer: What is your daily routine as a chef?Chef: My day usually starts early in the morning. I go to the market to buy fresh ingredients, then spend the rest of the day in the kitchen, preparing meals for the restaurant. It's a busy but rewarding job.Part D: Speaking Practice[Scene: Two friends discussing their evening routines.]Friend 1: What do you usually do in the evenings?Friend 2: After work, I like to relax and watch TV. Sometimes I also cook dinner.Friend 1: That sounds nice. I usually go to the gym in the evenings.Friend 2: That's a healthy routine. I should try to incorporate some exercise into my evenings too.(Note: The above text is a sample response to the requested article. The content may not be an actual transcription of a specific BEC intermediate textbook listening exercise.)。

中级新编剑桥商务英语听力部分(完整资料).doc

此文档下载后即可编辑LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area andthere are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in。

BEC Vantage Listening edited商务英语中级听力部分

UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONSBUSINESS ENGLISH CERTIFICATE ---VantageTest of ListeningTime Approximately 40 minutes (including 10 minutes’ transfer time) INSTRUCTIONS TO CANDIDATESDo not open this question paper until you are told to do so.Write your name, Centre number and candidate number in the spaces at the top of this page and on your answer sheet if they are not already there.Listen to the instructions for each part of the paper carefully.Answer all the questions.While you are listening, write your answers on the question paper.You will have 10 minutes at the end of the test to copy your answers onto the separate answer sheet. Use a pencil.At the end of the test, hand in both this question paper and your answer sheet. INFORMATION FOR CANDIDATESThere are three parts to the test.Each question carries one mark.You will hear each piece twice.For each part of the test there will be time for you to look through the questions and time for you to check your answers.PART ONEQuestions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes orforms below.●You will hear each recording twice.Conversation One(Questions 1-4)●Look at the note below.●You will hear a man leaving a message about deliveries for one of his company’ssuppliers.Conversation Two(Questions 5-8)●Look at the form below.●You will hear a woman phoning an architect to discuss a problem with a buildingproject.Conversation Three(Questions 9-12)●Look at the notes below.●You will hear a woman giving feedback to a colleague on his presentation at aPART TWOQuestions 13-22Section One(Questions 13-17)●You will hear five short recordings. Five people are explaining why they rejecteda candidate for a job.●For each recording, decide why the speaker rejected the candidate.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A lack of relevant experience13 ___________________________ B poor leadership skills14 ___________________________ C lack of motivation15 ___________________________ D lack of long-term commitment16 ___________________________ E too independent17 ___________________________ F lack of formal qualificationsG poor communication skillsH poor referencesSection Two(Questions 18-22)●You will hear another five recordings. Five people are giving their opinion aboutthe annual performance review process in their companies.●For each recording, decide what the speaker thought about the performancereview process.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A It was useful for increasing output18 __________________ B It helped me to make a difficult decision19 __________________ C I used it to improve my career prospects20 __________________ D It increased my confidence.21 __________________ E It was an opportunity to speak my mind.22 __________________ F It was effective because it was short.G I used it to collect valuable data for future useH It was a chance to exchange ideas.PART THREEQuestions 23-30●You will hear Desmond Butler, owner of Klikset, talking about how he created asuccessful toy company.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the recording twice.●23 Desmond Butler was dissatisfied working with his father’s company becauseA the market share was declining.B his earning potential was limited.C there was little room for expansion.24 Desmond Butler came up with the idea of Klikset while he wasA producing some plastic connectors.B researching different plastic toys.C playing with plastic straws.25 His original intention was to use another company toA manufacture the toy.B market the toy.C develop the toy.26 Whilst producing the prototype, Desmond wasA confident of instant success.B worried about failing.C determined to continue.27 Before establishing the Klikset company, DesmondA became a buyer for a big toy company.B worked in a toy factory.C accepted a job working in a toy shop.28 Before hearing Desmond’s presentation, Jim Taylor, a customer, thought thatA the product would fail to sell.B the business plan needed developing.C the idea had potential.29 Desmond joined forces with Elto because he wantedA to use their design department.B to export his product.C to sell half his company.30 Desmond believes the way to succeed is byA being prepared to take risks.B making quick decisions.C producing very detailed plans.。

剑桥商务英语中级(BEC2)听力全真试题(1)

剑桥商务英语中级(BEC2)听力全真试题(1)ability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Tryto find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information.Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages,notes and diaries as well as enquiries, requests, invitations, orders, complaints,plans,bookings,arrangements,and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to another woman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned businesstrip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s yournumber,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning. F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。

新编剑桥商务英语听力[剑桥商务英语听力]

新编剑桥商务英语听力[剑桥商务英语听力]剑桥商务英语听力剑桥商务英语听力剑桥商务英语听力篇1 I“m afraid we really need to finish the project as soon as possible. If we don“t keep to theschedule, the delay could lose us our external funding. Losing that could lead to variousproblems, including salaries not being paid on time. Don"t forget as well that the budgetdepends on us finishing by the end of the summer. No, we need to keep to our original plansand keep that money coming in. As you can see, the figures speak for themselves—our model EXG surpassed all forecasts in itsfirst year. Because of our competitive pricing policy, it has been selling extremely well.However, we want to extend this trend and build on it. We now need to come up with acampaign to make sure we increase the number of models we sell abroad, not just on thedomestic market. Japan is our main target. 剑桥商务英语听力篇2 We"re relying too heavily on past success, without thinking about where we go from here. Youcan"t just reply on maintaining productivity. Prices of raw materials are rising, and ouroverheads are enormous—look at what we"re spending on buildings alone. In this business,you have to run just to stay in the same place. We"ve got to constantly improve, and thatmeans getting more produced faster, and better. 剑桥商务英语听力篇3 Time equals money, and you just have to look at the amount of time we spend—well, waste—travelling from place to place to realise that this is costing us too much. We"re duplicating alot of services and systems, which we wouldn"t have to do if we streamlined our offices.Operating from one location instead of four would lead to greater control, considerablereduction in costs and increasedefficiency. Staff would appreciate it, too. I think that there"s a danger—we"re over-diversified and, instead of looking at our productionprocesses and ways of automating them even further, what we should be doing is targeting ourmost successful lines and focusing on them, even if it means abandoning some lines altogether.What I"m talking about is specialisation—concentrate on what we know we do well and what weknow we will make money. And that"ll bring down costs, too. 剑桥商务英语听力篇 4 Sure, the relocation plan is attractive, but just look at the costs! And this just isn"t a goodtime to be spending that sort of money. Why not make the most of what we"ve got, instead ofstarting from scratch Keep our present location, strip it down, and completely redesign andredecorate our existing workspace. I think we could be far more efficient without such a hugeoutlay.Well, I feel that we"re just not making enough profit to sustain the kind of growth we need.Obviously, production costs have increased, and I don"t think we"ve taken that into accountnearly enough. Introducing a competitive pricing strategy wouldn"t mean that we couldn"t takeinflation into account, and we should certainly consider this before the end of the year.Otherwise, we"ll find ourselves selling at below cost! 剑桥商务英语听力篇5 Woman: New Vision, Conference Department, Janet Edwards speaking. Man: Hello. This is Nick Brown from Business News. I hear you"re running a rather specialconference in Newcastle. Woman: You mean our event on the tenth of October Man: Yes. Can you tell me something about it, so I can mention it in our paper Woman: Certainly. The name should give you a clue—we"re calling it "Innovations". Not theusual "Better Sales Techniques", etc. Man: That sounds very forward-looking. I assume it"s about new developments in technology Woman: We thought there were too many seminars on that. We"re focusing onhumanresources instead. Man: New ways of approaching it, I suppose. Interesting! So, who have you got to lead it Woman: Well, this is a little different, too—Daniel Christie. Man: Is he the man from Cambridge Business School who"s just written that book onincentive schemes Woman: I believe teamwork is actually his field. Man: So, for example, the way people interact... Any other special features Woman: We"re planning some practical and very unusual workshops about motivation. I thinkthat"ll cause a few surprises. Man: How "unusual" Woman: Come and see for yourself. I"ll send you complementary ticket. Man: Thank you. I will.。

剑桥商务英语资料大全BEC中级听力全真试题及答案

BEC中级听力全真试题及答案BEC中级听力全真试题(附参考答案）UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATEExaminations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.You will hear each recording twice.* Conversation one (Questions 1-4)Look at note below.You will hear a man phoning company about an order.Lewis & ThornPrintersTelephone MessageMessage for: Mark HansonOliverMartin rang from (1)_____________________________________. He hasn't received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ --- to be ready tomorrow. Will fax details if needed.* Conversation Two (Question 5-8)Look at the notes below.You will hear a conversation between two friends about a job vacancy.Job with Alba as (5)________________________________________Responsible for (6) ________________________________________Must have knowledge of (7)__________________________________________________Apply by (8)______________________________________* Conversation Three (Questions 9-12)Look at the notes below.You will hear a telephone conversation about arranging a meeting.FINANCE MEETINGNeed to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12)__________________________________________ to be available.PART TWOQuestions 13-22Section One(Questions 13-17)·You will hear five short recordings. Each person is talking on the phone.·For each recording, decide what is the main topic of their call.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice.13 ____ 14 ____ 15 ____ 16 ____ 17 ____A a departmental meetingB a job interviewC negotiations with buyersD a visit to a factoryE a shareholders' meetingF a training sessionG a conferenceH a visit to trade exhibitionSection Two(Question 18-22)•You will hear another five short recordings. Each speaker recently attended an interview. •For each recording, decide what the speaker is saying about the interview they attended. •Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.You will hear the five recordings twice.18 __ 19___ 20___ 21___ 22___A I didn't express myself well.B I misunderstood the advertisement.C It was shorter than I expected.D I wasn't appropriately dressed.E It was poorly organized.F There were too many applicants.G I did too much preparation.H One of the questions surprised me.PART THREEQuestions 23-30•You will hear a radio interview with Peter Williams about training within small businesses. •For each question 23-30, make one letter (A, B or C) for the correct answer.•You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers' time.C accountants' costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.You now have 10 minutes to transfer your answers to your Answer Sheet.参考答案及听力材料LISTENING1.Worldwide Holidays2.invitation cards3.business reception4.4005.Marketing Manager6.Sales Planning7. foreign languages8. 3 July9.rising costs 10. department budgets 11. buildings manager 12. laptop 13. D 14.F 15.C 16.G 17.A 18.C 19.H 20.E 21.A 22.D 23.C 24.B 25.C 26.B 27.B 28.C 29.A 30.BTranscriptsPart I1.F: Good morning, Lewis & Thorn Printers.M: Hello, it's Oliver Martin here. Can I speak to Mark Hanson?F: I'm afraid he is not in the office now. Can I take a message?M: Yes, I'm phoning from Worldwide Holidays. I made an order recently. Mark was dealing with it. There were several things, mainly brochures and pricelists. We've received those and they are fine, but we haven't got the invitation cards that were ordered.F: When did you order them?M: It was about a week ago, last Thursday, I think. But it's rather urgent now. They're for a business reception at the end of the month. And they need to be sent to the tour operators and hotel managers.F: We're quite busy at the moment, but I'm sure he'll get them to you for tomorrow. How is it for? M: It was originally 300, but can you make that 400? We may need more than we thought.F: Yes. Fine. Has Mark the details?M: He should have. If there's a problem, I can fax them.F: Thanks, Mr. Martin. I'll phone you if we need them.2.F: Hello, Mike. It's Carrion here. I've just been reading the paper and the job in there with Alba, the publishing group. I think it will be perfect for you.M: Oh, what's the job?F: They want a marketing manager. Isn't that the kind of thing you're looking for?M: Yes. Does it say what the job involves?F: There's a quite a big job description, but the main thing seems to be that you'll be in charge of sales planning. Sounds quite interesting.M: Well, it will be better than the administration work I'm doing at the moment. What sort of qualifications are they looking for? I suppose they want you to have an MBA.F: No, there's nothing here about that. But it does say that they're looking for someone who canspeak foreign languages. Well, that's OK for you because you've lived abroad and you speak German, don't you?M: Yes, and Spanish, too. When do the applications have to be in by?F: What's it today? The 9th of June. So you've plenty to time. The 3rd of July is the closing date. Do you want me to fax you the adverts so you can see yourself.M: Yes. That'll be great. Thanks.F: OK. I'll do it now.3.M: Hello! Mike here.F: Mike. It's Angela.M: Oh, Hi.M: Oh, look, Mike. I'm phoning because I'm quite worried about last month's figures.M: They don't make pretty reading, do they?F: No, they don't. I think we need to have a meeting to talk about the rising costs.M: Sounds like a good idea. When were you thinking of?F: As soon as possible. I think we should try to put together new department budgets. Each department will then have set limits for their spending.M: Yes. I'm sure that will help. Who would you specially like to have at the meeting?F: Well, us, obviously. And can you make sure that the sales coordinator is available. And also the buildings manager? We'll need their input.M: Sure. I'll get on to them. And I'll book the boardroom.F: Oh, can you make sure that there'll be a laptop available there on the day. I'd like to show the figures for this year and last year.M: No problem. I'll get back to you later to confirm the details.F: Fine. Thanks.Part II13. Very useful indeed! The general manager and the research director showed us around their high-tech production unit and there was a presentation of some of the products they're planning. They're certainly coming up with plans for some innovative products. I'm fairly sure we can come to some agreement about working together on at least two of them, though there'll be some hard bargaining, I should think.14. They were really excellent. The best group I've ever worked with. I was able to cover the theoretical ground very quickly and got to the practical stuff earlier than I'd expected. This meant that they had much more practice than other groups and won't need too much support from us, even in the initial stage of using the program.15. They weren't easy, Mark. They were not easy! They asked us extremely detailed questions about our products and our ability to meet deadlines. In fact, at one point I thought we're going to have to withdraw because it looked as if we wouldn't be able to meet all their requirements. But then they made a number of concessions. In the end I think we've managed to get a good deal. Certainly it's the biggest contract I've been involved with.16.The first day was particularly useful because there were some interesting speakers, mainly from big multinationals, talking on such as I'm interested in, like the international aspects ofindustrial relations and employment law. Then in the evening I had some extremely interesting conversations with ??? speakers. I hope there'll useful contacts in the future. But other delegates thought it wasn't very well attended, because the organizers ad decided against having an exhibition area so fewer people came.17. We revealed the month's work and discussed next month's targets. We decided that we definitely need some extra help with the personnel selection because there's just too much for one person. Generally I think we're a pretty good team. Of course there're a few problems now and again, but we always discuss them in a very calm and sensible way and come up with solutions that work, so far, anyway.18. All I can say is that I'd stood out as the best applicant straight away or they took an instant dislike to me. I'd expected it to last at least 45 minutes, and possibly to involve 2 sessions. But I left I managed to go for a swim and do some shopping before I got back to the office for lunch.19. I've been over all the obvious things I knew they would ask me with a colleague and I practiced all my answers over and over again. I felt sure I could deal with anything they'd put to me. Well, they started asking me what I though my weaknesses were. I just hadn't prepared for that, but because I had done so much preparation for other questions I managed to come up with a really good answer.20. Well, I got there and I thought I am really well prepared for this. I was wearing my best suit. I arrived on time and so did the other three applicants. But they kept us waiting for an hour and a half while they tried to sort themselves out. By the time I went I was so patient with the company I didn't want the job any more.21. It's fine, isn't it. I can do it now. I knew what they were going to ask me. But when you are under all that pressure and all those questions are coming at you, something let you down. And whatever you say, you know you haven't got the message across right and they haven't understood what you really meant. If only could get a second chance.22. I got home late from the meeting than I before (???) and I was really tired, but I lay awake all night. I guess I should have thought more carefully about wearing the right sort of things. But I was a bit disorganized and rushed out of the flat as if it was just an ordinary day and then felt like an odd one out when I got there and saw everyone else in suits. I was so embarrassed.Part IIIF: With me today is Peter Williams from Kingston University. Welcome! Peter.M: Thank you.F: Peter, you recently a large research study on training in small businesses. What made you focus on small businesses? After all, most of your experience has been with the huge multinational Cleantex. And in fact you eventually you ran their training department, didn't you?M: Well, you are partly right. You see, when I joined the university a year ago they wanted me to start a training program for small businesses. I'd just sold my own small business, which I'd started when I left Cleantex. The 8 years I ran my own business taught me more about training than allmy years with Cleantex. But I felt I couldn't base a training program on my experience alone. So I decided to do research first.F: And how much training did you find in most small companies. Can they afford to do much training?M: Well, firstly small businesses are often accused of not doing enough training. But that is the opinion of big businesses of course. It's true that the government is encouraging small firms to increase their training budgets. They're trying to introduce financial assistance for this. But I have to say I find lots of training going on. The real problem is that most small businesses don't always know how much training they're providing or how much it's actually costing them.F: But surely businesses have budgets and training records.M: Unfortunately most small companies don't set aside a specific training budget. It's not that they don't want to spend the money but that they operate differently. You see, things change very quickly in small firms and it's impossible to predict the training needs. An employee can be moved to a new project very suddenly and then training has to be organized within days. And most small businesses prefer to use their experienced staff to do any training on the job.F: Did you manage to work out the costs of training?M: Well, it took time to work out the indirect costs. You see, most small business managers don't include these costs in their calculations. Most of them keep records of obvious expenses, like, many expenses like external courses, travel, training manual, and videos, etc. But not many firms have specific training accounts and they don't include the time managers spend on training, waste of materials, lost of productivity and so on. I spent hours with company accountants trying to see where these hidden costs were.F: How much are small firms spending on training?M: More than half of the businesses I surveyed spent at least 1% of their annual salary bill on training. And some of these spent up to 5% of their pay roll. In fact smaller firms are investing on average over 10% more on training per employee than larger firms.F: How good is that training?M: As I said, small firms usually get an experienced employee to show new staff how to do that job. This can be useful if the person is carefully selected and well-trained himself. But it's not really enough. The trainee needs to do the job with the experienced employee on hand for guidance and feedback. This gets trainees much better skills than any packaged courses.F: And has your study helped you plan new courses for small businesses?M: Definitely. I now understand what they want and how they want it delivered. I now know that small firms were only investing in training if it immediately helped their enterprise. But most formal training focuses on long-term business needs. Most small businesses can't plan far ahead. They want direct results from training in skills they need now. New technologies and IT skills are identified as a priority by all the firms I surveyed.F: What is the first course the university offer small businesses?M: Up till now most of short courses for companies in general have dealt with helping businesses grow. These aren't really appropriate for small companies as growth can be very risky for them. They obviously need to grow but they're afraid of fast growth. I'm going to start with courses on IT and software the small companies are likely to require because of the business growth to come later. And they'll need to be changed to make them more relevant to small businesses.F: Well, I wish you every success with the course.。

中级新编剑桥商务英语听力部分

LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and it s future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to researchand development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and c ould someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot com. Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a mess age from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I ho pe they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there?Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who re ally need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R for Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye.Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I would like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also described it as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of y ou. He left message on my home number to say he isn’t happy about the schedule for the 25th.I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you?Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office. Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it. Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter a nd thencall you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins – that’s P-E-R-K-I-N-S. I’m the research manager at RA VE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the ma nager and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then.T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll haveto with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of that new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message.R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at t he local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pretty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. So whenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine.My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy w ay to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free – maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficult, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more time to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings?AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree?AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just lightcolours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art.I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a caféin somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else.Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meetingRS OK.Point one is about the conference,It starts on the 8th but I think someone should go out early on the 6th.What do you think ,Hugo?HS Sorry,but I did that last year and sat around for a day .There was a really nothing to do.I think if we go early it shouldn’t be until the 7th.It really isn’t worth it.RS OK,that’s fine ,Do you agree,Dahlia ?DZ Sure .Do you want me to go?。

BEC新编剑桥商务英语中级（第三版）Module2Listening

BEC新编剑桥商务英语中级（第三版）Module2Listening Module2.2 ListeningExtract 1 Good morning and thanks for coming. Today I'd like to tell you about the world's largest document management company. With a of nearly sixteen billion dollars the Corporation develops and markets technologies with products and solutions that customers depend upon to get the best results for their business. In my brief presentation we'll begin by looking at some of the key figures behind the company's success and how the company is structured. Then I'll give an of Xerox around the world and finally I'd like to talk about some of the trends affecting our market and its future growth. If you have any questions, I'll be happy to answer them at the end. So, here you can see, the turnover for last year was nearly sixteen billion dollars, with a final income of 978 million dollars. We operated from our headquarters in Rochester New York State in 160 countries with 55000 employees, with over half of those in the USA. This next chart shows you how the corporation is split into four divisions. First of all, there's Xerox Global Services…早上好，谢谢你的到来。

剑桥商务英语中级真题 2-4辑听力文本

剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (6)TEST 3 (12)TEST 4 (18)TEST 5 (23)TEST 6 (29)TEST 7 (34)TEST 8 (40)TEST 9 (45)TEST 10 (50)TEST 11 (55)TEST 12 (61)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are… lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look... five hundred and thirty-eight pounds seventy a month... Oh,sorry, hewas a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to StevenKirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundredfor each of the marketing executives and seven hundred and fifty for me but you'veput everyone down for seven hundred and fifty.Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now.Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevantinformation.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people... The office restaurant is closed next week... can you ring the ParkHotel? The Grand Hotel was a bit disappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see,we'd better issue another one straight away to pay Mrs Burton, because it'll be anotherthree weeks if we wait for the next cycle of payments. Her expenses on that sales tripwere pretty high, and it wouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. Sowhat I'll do is go down each column and calculate the new amounts, and then it can beprinted in time to be inserted into the new brochures. Can you check the figures forme, though, before it goes to the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. Forone thing, it says that we have to supply our security code, and for another it specifiesmonthly payment in advance, and I told you both of those were out of the question.I'm afraid I really can't sign this. Could you send me a revised one?[Pause]SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings onloans and leasing equipment, which are included in the final totals. And even moresignificantly, unpaid orders are actually excluded from the final calculation. Theserepresent a sum of approximately thirty thousand pounds. With that in mind, we cansay that the company's overall position is still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, whichshould have been dealt with six months ago. I've had to ask them to send a duplicate!We really must be careful. Arden give us very favourable prices, but we haven't got acontract with them - Can you deal with it straight away so we stay in their goodbooks?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is.[Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I gotsaid you weren't sure if you needed someone to come and sort it out, or if we couldadvise you over the phone. Well perhaps you'd like to get back to me as soon as it'sconvenient and tell me exactly what the problem is, and I'll see what I can do. [Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faultsin components we've had from Redlon. So I talked to the Production Manager and heagreed that I should look at some alternatives. Future World's range is fine for us, andone of their customers who I spoke to recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefit from the undeniably hard work we're putting in, and thismeans saying no to jobs which aren't profitable. It would be much more beneficial toput all our efforts into winning higher-margin contracts. So the way I feel you canhelp most is by identifying the types of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give mea ring so that we can talk about it a bit more? I've done a few calculations and I'mbeginning to wonder whether it's really a practical proposition. I still think theproject's got potential, but there are significant additional costs which we hadn't takeninto account. So could you get back to me as soon as you can, please?[Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, becausefollowing your complaint about the last delivery, we did in fact take action to changethe specifications in the way you suggested. So it isn't quite fair to say that we ignoredyour advice. I know it's important to achieve the consistency that you require, butperhaps your recommendation wasn't exactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather thansimply recognising excellence in the design of specific products, or analysing theirfinancial impact on profits, the awards set out to take an objective look at exactly howcompanies manage the development process itself. Over three hundred and fiftyorganisations entered the competition and were initially reduced to about forty. Then,after further careful checking, a short list of just fourteen of them was arrived at.These finalists, all manufacturers, were then visited by the competition judges, a panelof four chief executives from leading companies. The panel toured the finalists'facilities, received presentations on the companies and their projects, and interviewedthe key development team members. The products varied enormously in their scale,function and degree of technology - from bread for a supermarket chain to a printerinside an automatic cash dispenser. Initially the organisers were concerned that thisrange could create difficulties in the assessment process. But this fear proved baseless,as most elements in the innovation process are shared b; all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firmswith one thousand employees or more and small firms with two hundred and fiftyemployees or fewer. With both groups the judges decided to concentrate on two of theclearest indicators of a successful innovation process, which are: how well the newproduct is combined with the company's existing business, and secondly, how well theinnovation methods are recorded and understood. Small firms naturally tend to dowell in the first category since they have fewer layers of management and thus muchshorter communication lines. But they seem to put less emphasis on creating formaldevelopment methods which would be repeatable in future innovations. Large firms,on the other hand, have difficulty integrating the new development within theirexisting business for reasons of scale. But they tend to succeed in achievingwell-documented and repeatable development methods. This is because largercompanies, with their clear emphasis on training, fixed management structure andadministrative systems, require more formal, daily recordkeeping from their staff. Sowhat were the key questions the judges had in mind when assessing the finalists? Oneof the most important areas concerned how thoroughly a company checks what ishappening in other fields in order to incorporat new ideas into the developmentprocess. Many of the finalists impressed in the area. Natura, for example, haddemonstrated genuine energy in searching for new ways of producing their range ofspeciality breads. They had looked at styles of home cooking in different countries, a:well as the possibility of exploiting new production technologies in order to achieveequally good results but on a high-volume production line. What then occupied muchof the judges' thoughts was the quality of the links which the development teamestablished with senior management, suppliers, the market and manufacturing. Thebest examples of the first category were found in small firms, where the individualentrepreneur at the top was clearly driving the innovation forward. Links withsuppliers were also seen as an important factor, but not all supplier experiences werepositive. Occasionally serious problems had to be solved where suppliers wereworking hard to meet specifications, but the companies that the suppliers were usingto adapt their machinery were not so efficient. This, led to disappointing faults orfluctuations in quality. But in conclusion the awards demonstrate that innovation isn'tjust for high-tech internet companies. You can also be successful in mature marketswith determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged usfor the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them.We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn'tthere.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch.That would be easier. It was originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets - but I can't see this on theagenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman: Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing... but there was also quite alot I'd never really considered... like ways to interpret what the advertisement is reallyasking for, reading between the lines... and a section which lists some of the harderquestions they tend to ask you, with effective answers you can give.[Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. Forexample, they stress that you need to get publicity up and running a good six monthsbefore you want to stage the event. And get your main speakers booked earlier thanthat. They say you must make sure you've got a good assistant to support you, checkthe details.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know whatskills or qualities are needed. I want someone who's more than just a secretary typingout letters every day... I'm looking for a right hand, someone to do everything... andthis book spells out what that means... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfectschedule for getting through your workload... Once you've got yourself organised,made lists of tasks and priorities, you can make best use of each and every day...otherwise you're just constantly confusing your PA with endless requests, all terriblyurgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised... but it did give me an idea of how the agencies do the job. Of course, they're the people with the creative ideas, theexpertise, so I'm happy to trust the image development work to them... but I read thebook so I could talk to them on equal terms about what we're trying to do, and how itfits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in thebusiness and we were impressed as they promised they would deliver the goods wewanted within two days and they did. We had to pay more than we would have likedbut the results were worth it. Since then, I've told a lot of other people about them. [Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet. I was justbrowsing through the list of suppliers one day and I noticed their name. I looked themup and found that they had this fantastic discount available that particular month. Weordered various things and the quality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal.This particular company was running a big publicity campaign. I'd seen the ads on TVand they really put me off. I just couldn't see the appeal. But then someone I met at atraining day told me we should use them. His company had used their service foryears with no complaints so we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However,we had a visit from a sales representative from one company and we asked him tomake up some complimentary printed letterheads for us. They were exactly what wewanted so that was the deciding factor. I think that personal touch gives a companyfar better results than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and wecould even pick things up ourselves if necessary. But unfortunately they just becametoo expensive. Now that express delivery services are widely available, distance is nolonger a consideration and we've been able to choose someone who can give us thebest package for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banksare trading down, while mining companies have surprised analysts with a small rise.Overall, it's been a week of considerable movement, with the highest level reached atthe close two days ago and a sharp fall yesterday. A strong recovery saw most ofthose losses being made up today, but the closing figure still fell short of Wednesday's.Now here's Charles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow. Having finally found a buyer for their loss-making sports footwear subsidiary, Hi-form, they've rejected a take-over bidfrom a leading French retail chain which has been looking to buy into the Britishmarket for some time. This activity has moved Brownlow's shares up by twenty percent to ninety-six pence. There's a lot of interest in the Lek energy group, whichrecently bought Westwales Electricity. To the relief of Westwales managers, Lekhaven't brought in their own people to run the company. Despite predicted job cuts ofsomething like a third of the engineering staff, no announcement has been made, andindeed, Lek's comprehensive training scheme has been opened to all grades of staff inWestwales. Back to you, Jane.Woman: We've had a number of emails from investors asking what to do with their shares in gas and electricity companies after their consistently poor performance recently.Many of you might be thinking of getting rid of yours as quickly as possible. Butfinancial experts are fairly optimistic about the outlook for the power sector, andinvestors may do better to see what happens over the next few months. With so manyother investors deciding to cut their losses and sell now, interest in this sector mayincrease, and that, of course, would push share prices up. Pharmaceutical companieshave done well today. Recently we've seen several periods of rapid expansion in thissector, only for it to be overtaken a short time later by the strong financial institutions.But I actually think the recent performances of pharmaceuticals companies has hiddena steep drop in the share prices of many other companies. All other sectors have lostconsiderable amounts, but this simply has not been reflected in the overall value ofthe market, because pharmaceuticals companies are keeping the value high. Lookingnext at the sectors whose troubles have been in the news recently: supermarkets,having suffered a downturn in business for over a year, at last have some reason foroptimism. The leisure industry, which has suffered even more than supermarkets, isalso showing signs of a turnaround. The same cannot be said of the building sector,though, which expects little relief for at least another six months. Charles...Man: One company in the news is Freewaves, which owns a chain in internet cafes. Like other new companies, Freewaves has tended to pay low dividends to investors,preferring to re-invest profits in research and development. Although Freewaves wasable to turn in a healthy profit in the first quarter, taking everyone by surprise, thecompany has now declared operating losses close to a million pounds. This, of course,will make shareholders think about whether to keep their shares. And news fromSimpson's, the big retail group. For years Simpson's have been acquiring other chains,。

剑桥商务英语考试BEC中级听力分册

听力部分Time：approx. 40minutes including 10 minutes’ transfer time.第一项：单词填空实用技巧：1．含有缺口的文字材料的类型有：表格、日志摘要、发票、便条、留言等。

考生必须了解上述材料的格式。

2．力争在第一遍就完成缺口，在第二遍时完成并校对所有缺口。

3．缺口顺序完全按照行文顺序。

4．在听力开始之前仔细阅读第一项文字部分，尤其是缺口部分前的字句，理解其意思。

有时说话人直接读出缺口部分前的字句, 考生只需听写其后的内容即可。

但有时不要指望说话人会在提及缺口内容之前说出与缺口部分前的字句完全一致的字句。

说话人往往说出与缺口部分前字句意思相同的其他表达，包括使用近义词，近义句等。

5．缺口部分包括：人名、号码、日期、指示、命令、约定、出现的问题、问题的解决等等。

所涉及的词性有：名词、形容词和数词。

6．说话人通常采用拼写的方式表达缺口处的人名和号码。

7．当缺口处单词（或结构）过长时，可以在第一遍时进行速记，第二遍时完成。

8．当确实掌握了缺口处单词的中文意思但又想不出英文时可以用同义词代替。

On the recording you will hear someone reading our each set of numbers and words in the way in which they are spoken in English. Listen to the recording and complete the following messages:1.around ______ worth of the shares on offer2.you can apply for _____ shares at a cost of no more than _____3.sterling showed a ___ point gain at ______4.____ x ____ cm5.____ x ____ cm6.@____ per ____7.____ ____ ____8.about ____ which works out at ____ per annum9.____ x ____10. _____ a year, ____11. ________12. ______13. Invoice No. _______14. Invoice No. _______15. Tel. No. ___________听力小技巧：1、0-9中发音比较特别的数字：0；8。

剑桥商务英语中级听力cd

剑桥商务英语中级听力cd新剑桥商务英语中级这本书中，附有cd可以给大家练习听力。

下面是店铺给大家整理的剑桥商务英语中级听力cd，供大家参阅!剑桥商务英语中级听力cd《新剑桥商务英语(中级)学生用书》内容简介：Working in English是剑桥大学出版社新近开发的一套中级至中高级程度的商务英语学习教材。

由著名的英语教育专家Leo Jones在其畅销的New International Business English基础之上编写而成。

该套教材由7个模块共40个单元组成，涉及日常工作中多方面的沟通需要，着力培养学习者在实际工作中用英语进行沟通和解决问题的能力。

其完备的多媒体系列比材料与交际法教学及情景模拟学习相配合，体现出当今先进的教育理念和教学方法。

为了更好地适应中国学习者的需要，本丛书编委会还将组织国内专家编写配套的《辅导学习手册》。

剑桥商务英语中级听力cd简介新剑桥商务英语(中级)(学生用书)(听力CD)Working in English是剑桥大学出版社新近开发的一套中级至中高级程度的商务英语学习教材。

由著名的英语教育专家Leo Jones在其畅销的New International Business English基础之上编写而成。

该套教材由7个模块共40个单元组成，涉及日常工作中多方面的沟通需要，着力培养学习者在实际工作中用英语进行沟通和解决问题的能力。

其完备的多媒体系列比材料与交际法教学及情景模拟学习相配合，体现出当今先进的教育理念和教学方法。

为了更好地适应中国学习者的需要，本丛书编委会还将组织国内专家编写配套的《辅导学习手册》。

Working in English还被剑桥大学考试委员会推荐为适合BEC中级(2002年修订后的标准)应试者的学习教材.问时，它也是财经类大学本科高年级、研究生一年级和MBA商务英语课的理想教材，尤其适合在职人员英语培训之用。

剑桥商务英语中级听力cd目录PERSON TO PERSONPleased to meet you!What do you do?Around the worldCould you please……?Im sorry,could you say that again? PHONE CALLSHello,how may I help you?Hold on,Ijust need to make a note Is everything clear?Im calling because……Im terribly sorryWRITINGLayout and contentYouve got mailGet it right!Keep it simple and make it clear In reply to your……I am sorry to inform you that……EXCHANGING INFORMATION Can Iask some questions?Id like some more details……Could you tell me more……? When can we meet?Avoiding misunderstandings Thank you for your order MEETINGSWhat are your views?Thank you for coming!The first item on the agenda is……We need to come to an agreement When does Yes mean Yes?We need to meet……ENTERTAINING VISITORS EXPLAINING AND PRESENTING Grammar referenceTranscriptsFiles。

新编商务英语听力3前七单元部分答案

新编商务英语听力3Unit IPart I (A)1-6 FTTTTFPart I (B)1-5 CBACCPart II (A)a.established statistics / wholesalers / retailers / intermediaries / trade journals / directories /international organizations / what countries are now importing his type of productsb.the cultural and social background / the languages / religionc.the relevant government policies / limited / restricted / high taxd.the distribution of goods / the development of sales channels / altitude /humiditye.political risk / distribution systems / local legal systemPart II (B)1.what product / designs and functions2.the product itself /look like / color / shape / size /the success or failure3.costs / where and to whom the product is sold / the competitor’s prices / the cost of rawmaterials / the cost of production4.intermediaries / the end-usersUnit 2Part I (A)1-5 BCACBPart I (B)1.one of the major decisions2.ensure the exporter’s survival / help maximize his profit3. a clearly defined pricing objective4.the cost of producing the product / the type of product /the overseas market environment / thecompetitive condition there5.alert to the changes / adopt appropriate measuresPart II (A)1. a. Fixed / that must be paid to keep the business runningb. Variable / the expenses that varyc. Total / the sum total of the fixed and variable costs2.salesmen’s / salaries / packing /marking /handling3.bears the burden / reduces the net returnPart II (B)1.Handbags.2.Frances, United States, Germany, Japan and South Korea3.14 and 404.Mostly in France and only a fraction (less than 10%) in China5.LongChamp brought out its Chinese distributor and localized the managementUnit 3Part I (A)1-5 BCABBPart I (B)1-7 TFFTTTFPart II (A)1-4 CBACPart II (B)a)Investment environmentb) A financial and trade centerc)Tens of billions of yuand)It can provide data communication, convention television, magnetic card telephone,video telephone and electronic correspondencee)By building a thermal power plantUnit 4Part I (A)1-5 FTFFTPart I (B)1.raise funds / offering their share / invests in the compan ies / owning the companies’ stocks2.interests / control / payout ratio3.dividends / some benefit from changes / payment on dissolution of the company4.renminbi-denominated / domestic investors / denominated in US dollars and Hong Kongdollars / listed in Hong Kong5.economics, bank’s interest rates, changes in tax rates andsocial or political stabilityPart II (A)1-5 RFFTTPart II (B)1.investing in stock market / when the company goes bankrupt2.to get dividends / sent to investors / is to sell the stock at a higher price than they formerlybought3.owning a variety of stocks4.management issues of the company / amass enough stocks to be able5.research management’s competenceUnit 5Part I (A)1.buying and selling financial instruments, including stocks, options, and futures2.providing places for buyers and sellers to trade securities, stocks, bonds3.in the primary market / investors, not companies , earn the profits or bear the losses4.protect investors / receive exactly what they pay for5.The New York Stock Exchange (NYSE) and the American Stock Exchange (AMEX) SectionBPart I (B)1. A bull market is when everything in the economy is great: people are finding jobs,GDP isgrowing and stock is rising2. A bear market is when the economy is bad, recession is looming and stock prices are falling3.If a person is pessimistic and believes that stocks are going to drop , he or she is called a“bear”4.During the bear market people usually use a technique called short selling or just wait on thesidelines until they feel that the bear market is nearing its end5.The safest way to prevent yourself from making mistakes is to buy stocks and invest in themarket by regularly making fixed size investment, and holding your investments for a long period of timePart II (A)1. a stock valuation method / financial /economic analysis / stock prices2.financial reports / competing products / industry comparisons / and economy-wide changes3.the study of prices and volume / future stock price or financial price movements / anticipatewhat is “likely” to happen4.not an exact science / considerable experience5.measuring / assessing risk / developing strategies /maximize returnsPart II (B)1-4 DBBAUnit 6Part I (A)1.unexpected / negligence or other causes/ an accident2.provide protection / loss of their property3.the value of the property / the scope of the insurance coverage4.remove the risk / transfer all or some5.recover from the financial consequences / poking the resources / pay for the lossesPart I (B)1-5 FTFFTPart II (A)1-5 FTFFTPart II (B)1-6 BCCABBUnit 7Part I (A)1.Because they want to provide income replacement to their beneficiaries if they die and theyalso want to achieve investment goals2.Study it and its company3.Young people4.Your Health might deteriorate and you could be unable to get another policy becausepremiums can increase dramatically as you age6.Because your premium dollars are invested in the company’s general portfolio and you aren’tpersonally managing that investmentPart I (B)1-5 FFTTFPart II (A)1.Take your time / essentially useless2. a significant reduction3.Don’t buy policies / place restrictions4.Think twice about / not needed5.save moneyPart II (B)1.your flight has been cancelled / new flights2.your bag was lost / locate your bag / emergency prescription3.without your wallet / emergency cash / travel documents4.cancel your trip / non-refundable deposits / pre-payments5.if it’s lost / if it’s delayed / if it’s stolen6.slip and fall / can help you find7. a terrorist incident occurs / to cancel your trip。

新编剑桥商务英语中级第三版听力-working from home

working from homeI：OK Michael. You work from home now. Can you tell me about a typical day?M: Sure I always get up around 7 and the first thing i do is get the kids ready for school. I take them at eight thirty and then I always start work at 9:00.I: do you ever have a day where you decide to have the morning off and start work at nine.M: no you can't do that it's important with home-working off and have a timetable and stick to it. if you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at 12：00 and finish work at 2:30 to get the children.I: was that why you gave up your office job?M: yes I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I:So how long have you been doing this kind of work?M:For about five years I've been with the same company since I left school but with the internet and technology it's easy now to be at home.I: So your employer doesn't mind.M: No it means the company saves money on office space and as long as i get the work done there're happy Sometimes i still go into work to meet clients and so on for example I'm going in nearly every day this week because we have visitors from another company and i can't really invite them over to my house besides it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues I miss that side of going into work every day.I: is there anything else you miss?M: Er...mmno not really. and I'll tell you what i really don't miss and that's having to spend 2 hours commuting on the bus and train every day.。

剑桥商务英语听力练习(1-5)录音脚本

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LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day? M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him? M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure. Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it.It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions thatcustomers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and its future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to research and development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’tget to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and could someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot . Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough? Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a message from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I hope they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there? Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who reall y need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R f or Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye. Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I w ould like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3 Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also descr ibedit as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of you. He left message on my home number to say he isn’t happy about the schedule for the 25th. I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday a nyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you? Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office.Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it.Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter and then call you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice.Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins –that’s P-E-R-K-I-N-S. I’m the research manager at RAVE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the manag er and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then. T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll have to with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of tha t new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message. R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at the local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pre tty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. Sowhenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine. My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy way to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free –maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’r e busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficul t, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more tim e to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings? AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree? AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just light colours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art. I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a café in somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else. Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meeting。

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