酒店基本英语对话
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店,学习⼀些基本的英语⼝语对话,更有利于提升⾃⼰的能⼒,下⾯是®⽆忧考⽹整理的住酒店⽇常英语⼝语对话【四篇】,⼀起来了解下吧!【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好,先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好,请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的,先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房,住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉,先⽣,我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天,可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的,⽽且您还可以免费使⽤这⾥的休闲设施。
酒店常用英语口语对话大全及翻译
酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译: ### A: 我可以预订一个房间住两晚吗? ### B: 当然可以。
您想要哪种类型的房间? ### A: 一间双人房。
### B: 好的,请问您更喜欢有城市风光的房间还是海景房?2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译: ### A: 你好,我有一个叫Smith的预订。
### B: 欢迎,Smith先生。
您可以出示您的身份证和信用卡用于核实吗? ### A: 给你。
### B: 谢谢。
您的房间钥匙已准备好,早餐已包含在您的住宿费用中。
3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译:### A: 对不起,房间里有小冰箱吗?### B: 是的,所有房间都配备了小冰箱。
酒店日常英语对话
酒店日常英语对话对话教学是英语教学的一个重要组成部分,它是培养学生交际能力的重要途径。
而学习英语的目的就是要让学生学会与人交流。
小编精心收集了酒店日常英语对话,供大家欣赏学习!酒店日常英语对话1C=Cashier 收银员 G=Guest 顾客C:Good morning, sir. May I help you?先生,您早,有什么可以帮到您吗?G:Yes, I’d like to check out.我想退宿。
C:Certainly sir. May I have your room key, please?好的,请把房间钥匙给我,好吗?G:Sure, Here it is.好的,给你。
C:Just a moment, please. I’ll draw up your bill for you.请等一下,我帮您结帐。
(After a while 过了一会儿)C:Mr. Johnson, your bill totals US$520, How would you like to make the payment?约翰逊先生,您的账单总计是 520 美元。
您打算如何付款?G:By credit card. Do you accept Visa?用信用卡。
你们接受维萨信用卡吗?C:Yes, Mr. Johnson.是的,约翰逊先生。
G:Here you are.给你。
C:(Print the card)Could you sign here , please?请您在这儿签名,好吗?G:Sure.好的。
C:Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.谢谢您,约翰逊先生。
这是您的卡和收据。
祝您旅途愉快。
酒店日常英语对话2C=Front Office Clerk 前台服务员 G=Guest 顾客C:Good evening. Front Office . Can I help you?晚上好,这里是前台。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。
)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。
)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。
)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。
您的房间已经预订好了。
)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。
请填写这份登记表。
)客人: Sure, here you go.(好的,给你。
)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。
这是您的房间钥匙。
您的房间号码是302号,三楼。
)客人: Thank you. Is breakfast included in the room rate?(谢谢。
早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。
酒店英语口语100句
酒店英语口语100句1.Good morning, I have a reservation. 我好,我有预订。
2.What time is check-in? 什么时候可以入住?3.Can I see some identification, please? 请出示证件。
4.How much is the room per night? 一晚房费多少?5.Is breakfast included? 早餐包括在内吗?6.Could you please give me a wake-up call at 7 am? 能请您在早上7点叫我起床吗?7.Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗?8.Can I have some extra pillows? 能给我一些额外的枕头吗?9.My key card isn’t working. 我的门卡不好用了。
10.What time is check-out? 退房时间是什么时候?11.Can I have a late check-out? 我能晚些退房吗?12.Is there a gym in the hotel? 酒店里有健身房吗?13.Do you have a pool? 有游泳池吗?14.I would like to book a massage. 我想预订一次按摩。
15.Are pets allowed in the hotel? 酒店允许宠物入住吗?16.Can I have a non-smoking room? 能给我一个非吸烟房间吗?17.Can you recommend a good restaurant nearby? 你能推荐附近的好餐厅吗?18.How do I get to the nearest subway station? 怎么去最近的地铁站?19.What time does the hotel restaurant open forbreakfast? 酒店餐厅早餐几点开始供应?20.Can you call a taxi for me? 能帮我叫一辆出租车吗?…97.The air conditioning in my room is not working. 我房间的空调坏了。
酒店英语基本对话
酒店英语基本对话下面是店铺整理的酒店英语基本对话,欢迎大家阅读!酒店英语基本对话一:A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好,这里是泉城大酒店,请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间,您需要哪种房间呢?B I'm not very certain,could you give me a brief introduction,please?我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的,先生,我已经记下了你的要求。
酒店常用英语对话
★⽆忧考频道为友整理的《酒店常⽤英语对话》,供⼤家参考学习。
-(Knocking at the door.)-(敲门。
) -May I come in?-我可以进来吗? -Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等⼀下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫⼀下房间好吗? -All e in,please.-好的,请进来。
-Please clean it when I am out.-我马上要出去,请等⼀会⼉打扫。
-May I change the water of the thermos now?-我现在可以换⽔吗? -Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有⼏位朋友来访,请给加些热⽔瓶和茶杯。
-Well,we'll send tea into the room when the visitors come. -好,客⼈来访我们会端茶进来的。
-By the way,is there any mail for me?-顺便⼀下,有我的邮件吗? -No.If there is,I'll give it to you in time.-没有。
如果有的话,我会及时给你送来的。
-Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。
常用的酒店英语口语对话
【导语】英语⼝语的考试主要考察的是学⽣是否具备这⽅⾯知识,主要考察的就是发⾳和即兴表达。
以下是整理的常⽤的酒店英语⼝语对话,欢迎阅读!1.常⽤的酒店英语⼝语对话 1.Good afternoon,sir. Welcome to the International Hotel. 下午好,先⽣,欢迎光临国际⼤酒店。
2.How many pieces of luggage do you have?请问您⼀共有⼏件⾏李? 3.I’ll show you to the Reception Desk. This way,please. 我带您到接待台,这边请。
4.I’ll put your suitcases by the post over there. 我把您的⾏李放在那边的柱⼦那⾥。
5.A bellman will show you to your room when you have finished checking in. 您办理完住点⼿续后,⾏李员将带您到您的房间。
6.Good evening,sir. I’ll show you to your room. You have two suitcases and one briefcase. Is this correct?晚上好,先⽣。
我将带您到您的房间去。
您有两只箱⼦和⼀只⼿提箱,对吗? 7.Is there anything breakable in your briefcase?您的⼿提箱⾥有易碎的东西吗? 8.Please follow me,sir. Your elevator is this way. 请跟我来,您的电梯在这边。
9.Watch your step,sir. And come this way,please. 您⾛好,先⽣,请这边⾛。
10.This is your room,sir,after you,sir. May I put your suitcases here?这是您的房间,先⽣。
酒店常用英语口语对话
酒店常用英语口语对话在酒店行业中,英语口语是必不可少的沟通工具。
以下是一些酒店常用的英语口语对话,帮助员工与国际客人进行有效沟通。
1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话,酒店员工可以更好地服务国际客人,确保他们有一个愉快的住宿体验。
酒店英语基本用语对话带翻译
酒店英语基本用语对话带翻译在国外旅行或出差时,如果要入住酒店,掌握一些基本的酒店英语用语会让您的住宿体验更加顺畅和愉快。
下面列举了一些常用的酒店英语基本用语对话,并附有中文翻译,希望对您有所帮助。
预订房间 - Booking a Room对话一Guest:Good afternoon. I’d like to make a reservation for a single room, please.Receptionist: Of course. For how many nights would you like to stay?Guest: Three nights, from the 15th to the 18th of this month. Receptionist: Great. May I have your name, please?Guest: My name is Lisa Smith.对话一翻译客人:下午好。
我想预订一间单人房。
接待员:当然。
您要住几晚呢?客人:三晚,从这个月的15日到18日。
接待员:很好。
请问您贵姓?客人:我叫丽莎·史密斯。
入住手续 - Check-In Procedures对话二Receptionist: Welcome to our hotel, Ms. Smith. Could I have your passport and credit card for check-in, please?Guest: Sure, here they are.Receptionist: Thank you. Your room key is number 305. The elevators are on the right. Enjoy your stay!Guest: Thank you.对话二翻译接待员:欢迎来到我们的酒店,史密斯女士。
请将您的护照和信用卡给我,用于办理入住手续。
酒店常用英语口语对话带翻译
酒店常用英语口语对话带翻译场景一:预订房间 Booking a Room客人:Excuse me, I’d like to book a room for this weekend. 接待员: Sure. How many nights will you be staying? 客人:Two nights, from Friday to Sunday. 接待员: Great. We have different room types available. Would you prefer a single or double room? 客人:I’d like a double room, please. 接待员:Perfect. Could I have your name and contact information, please? 客人: My name is John Smith. My phone number is 123-456-7890. 接待员: Thank you, Mr. Smith. Your room is booked for this weekend.客人:打扰一下,我想订一个房间这个周末。
接待员:当然。
您打算住几晚呢?客人:两晚,从星期五到星期日。
接待员:好的。
我们有不同类型的房间可供选择。
您想要单人房还是双人房?客人:请给我一个双人房。
接待员:好的。
请问您的姓名和联系方式?客人:我叫约翰·史密斯。
我的电话号码是123-456-7890。
接待员:谢谢您,史密斯先生。
您的房间已经预订。
场景二:办理入住 Checking In接待员: Welcome to our hotel! Do you have a reservation with us? 客人: Yes, I do. My name is Mary Johnson. 接待员:Great, Ms. Johnson. May I see your ID and credit card, please? 客人: Of course. Here you go. 接待员: Thank you. Your room key is ready. You are staying in room 302 on the third floor. 客人: Thank you. What time is breakfast served in themorning? 接待员: Breakfast is served from 7 am to 10 am in the restaurant on the ground floor.接待员:欢迎光临我们的酒店!您预订了房间吗?客人:是的,我预订了。
酒店常用英语对话
酒店常用英语对话文档编制序号:[KKIDT-LLE0828-LLETD298-POI08]酒店常用英语对话1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。
2、Good night. 晚安。
3、Have a good time! 祝您过得愉快!4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快!5、I’m sorry. 对不起,很抱歉。
6、Excuse me. 打扰一下,对不起。
7、Sorry to have kept you waiting. 对不起,让您久等了。
8、Just a moment, please. 请稍等一下。
9、I apologize for this. 我为此道歉。
10、Can I help you. 我能帮您吗11、It’s very kind of you. 您真客气。
12、Thank you. 谢谢您。
13、You are welcome. 不用谢。
14、I am at your service. 乐意为您效劳。
15、Turn left/right. 往左/右转。
16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。
18、 Happy birthday! 生日快乐!Happy New Year! 新年快乐!Merry Christmas! 圣诞快乐!19、 May I come in 我可以进来吗20、 May I know your room number and name 我能知道您的房间号码和姓名吗总台基本句型一、预订服务Good morning. This is Room reservation. May I help you早上好,客房预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订。
酒店餐厅常用英语口语精选
酒店餐厅常用英语口语精选1.酒店餐厅常用英语口语精选1.May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2.What kind of room do you have?请问贵酒店有什么房间类型?3.W.hav.standard.superior.deluxe.executiv.rooms.The r.i.als.on.presidentia.suit.a.well.Furthermore.w.ha v..floo.o.non-smokin.rooms.an.w.als.hav.som.connect in.rooms.我们酒店有标准房, 高级房, 豪华房, 行政房, 除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4.How about your hotel’s location?请问贵酒店位于哪里?5.What’s the level of your hotel?请问贵酒店是几级的?6.Our hotel is a five-star hotel.本酒店是五级的酒店。
2.酒店餐厅常用英语口语精选1.Do you have a reservation?您预定过了吗?2.May I know your name and room number?您能告诉我您的名字与房间号吗?3.Here is your room key.给您房间钥匙。
4.Please pay at the cashier’s desk over there.请去那边帐台付款。
5.Are these your baggage?这些是您的行李吗?6.May I take them for you?我来帮您拿好吗?3.酒店餐厅常用英语口语精选1.Coul.yo.recommen..nic.restauran.nea.here.是否可介绍一家附近口碑不错的餐厅?2..wan..restauran.wit.reasonabl.prices.我想去一家价位合理的餐厅。
酒店英语情景对话
酒店英语情景对话酒店英语情景对话每个行业都有自己独特的行业语言,下面就让店铺带大家来看看酒店英语情景对话吧,欢迎大家阅读学习。
酒店英语情景对话篇1情景一:酒店顾客请服务人员帮忙送洗衣服服务员:Can I help you?您需要帮忙吗?比尔:I have some laundry to be done.我有些衣服需要洗服务员:Certainly,sir. Could you fill out the laundry form.please?好的.先生.请您添一下这个单子.比尔:May I use your pen?我能用一下你的笔吗?服务员:Sure.Here you are.当然.给您比尔:Thanks. Oh.I don't want these shirts starched.谢谢.对了.这些衬衫不需要浆的.服务员:No starch. I understand.sir.不浆.我了解.先生.比尔:When will they be ready?什么时候能洗好?服务员:We will deliver them tomorrow evening around 6.明天晚上六点左右我会给您送去比尔:Fine, Thanks a lot.好的.谢谢情景二:酒店保洁询问能否打扫房间服务员:Housekeeping. May I come in?客房服务.可以进来吗?莉莉:Yes, please.请进.服务员:When would you like me to do your room, madam?您要我什么时间来给你打扫房间呢.女士?莉莉:You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?服务员:Yes, what is it?好的.什么事?莉莉:I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.我想请你给我拿一瓶开水来.早饭后我需要热水喝药.服务员:I'm sorry that your flask is empty. I'll go and get you another full one at once.很抱歉您的水壶空了.我马上去给您拿一瓶满的来.莉莉:Thank you.谢谢.情景三:入住酒店时与侍者的对话Bell boy:Good morning sir ,welcome to The ritz-carlton Shanghai!早上好,欢迎来到上海丽思卡尔顿酒店Guest:Good morning,How are you?早上好,你好吗?Bell boy:Pretty good,How many pieces of luggage do you have?非常好!请问您有几件行李呢?Guest:Just one behind in the taxi!就是出租车后面的一件!Bell boy:Have you made a reservation ,sir?请问您有预定吗?Guest:Absolutely!没错!Bell boy:This way sir! I will show you to the reception.这边请先生,我带您去前台办理入住!情景四:接线生告诉客人来酒店的乘车路线O:Good moring,Jinjiang Hotel.May i help you?早上好,锦江饭店。
与酒店英语相关的英文对话
下面是一些酒店英语相关的英文对话示例:Dialogue 1: Check-inFront Desk: Good afternoon, welcome to our hotel. Do you have a reservation?Guest: Yes, I have a reservation under the name of [Guest's Name].Front Desk: Thank you, [Guest's Name]. I found your reservation. You booked a double room for three nights. Is that correct? Guest: Yes, that's correct.Front Desk: Excellent. Do you have any luggage?Guest: Yes, I have two suitcases.Front Desk: Alright, I will arrange for a bellboy to bring them to your room. Your room number is 201, on the second floor. Here is your room key.Guest: Thank you. What time is the check-out?Front Desk: Check-out time is at 12 noon. If you need a later check-out, please let us know in advance.Dialogue 2: Inquiry about ServicesGuest: Excuse me, where can I have my laundry done?Front Desk: We offer laundry services here at the hotel. You can leave your laundry in the laundry bag in your room, and we will collect it during the day.Guest: Thank you. Are there any restaurants in the hotel?Front Desk: Yes, we have an on-site restaurant that serves both local and international cuisine. You can have breakfast, lunch, and dinner here.Guest: That sounds good. What time does the restaurant open? Front Desk: The restaurant opens at 7 am and closes at 10 pm. Dialogue 3: Complaint and RequestGuest: Hello, the air conditioning in my room is not working properly. It's too hot.Front Desk: I am sorry to hear that, [Guest's Name]. I will arrange for a maintenance person to check on it immediately.Guest: Thank you. Also, could you tell me if there are any fitness facilities in the hotel?Front Desk: Yes, we have a fitness center with state-of-the-art equipment. You can access it any time during the day.Guest: That's great. Could you tell me how to get there?Front Desk: Sure, the fitness center is located on the ground floor, next to the swimming pool. You can take the elevator downstairs and follow the signs.Guest: Thank you very much for your help.Front Desk: You are welcome, [Guest's Name]. If you need anything else, please don't hesitate to contact us.Dialogue 4: Check-outFront Desk: Good morning, [Guest's Name]. Is everything okay with your stay?Guest: Yes, everything was great. The room was clean and comfortable, and the service was excellent.Front Desk: Thank you for your feedback. Here is your check-out form. Please fill it out and return it to us.Guest: Alright, I will do that. Also, could you tell me if there is a shuttle service to the airport?。
酒店英语情景对话
酒店英语情景对话关于酒店英语情景对话对话,指两个或更多的人用语言交谈,多指小说或戏剧里的人物之间的。
接下来由小编为大家整理出关于酒店英语情景对话,仅供参考,希望能够帮助到大家!酒店英语情景对话1Hello,Mr.Konnor This is Reception.您好,Konnor先生吗?这里是前台接待处。
A taxi will be waiting to take you to the airport at 6:00 tomorrow morning.出租车将在明天早上6:00等着接您去机场。
Great.And how much will it be太好了,大约多少钱?To the airport it should be about 60 yuan.去机场大约60元。
I’d like to check out.我想结账离店。
Have you settled bill您结账了吗?No.I’d like to do that now.还没有,我想现在结账。
You can settle your bill at the Finance Department on the fourth floor.您可以在四楼的财务部结账。
Okay.I’ve paid my bill.好了,我已经结完帐了。
Hello.I’ve come to pay my bill.您好,我来结账。
Okay.Just a moment please.Let me get our copy。
好的。
请稍等,我拿一下我们的账单。
will that be cash or charge请问是付现金还是记账?Charge.I’ll put it on my American Express.记账。
请计入我的'运通卡。
May I take your order now, sir先生,现在可以帮您点菜了吗?Yes, please. I’d like to start with the chicken soup.可以了。
酒店礼宾部常用英语对话,值得收藏!
酒店礼宾部常用英语对话,值得收藏!泛瑞翻译一、门童英语Goodmorning, sir. Welcome to our hotel.早上好,先生,欢迎光临。
Goodafternoon, madam. Are you going to check in?下午好,女士,您打算登记入住吗?Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。
Wouldyou like a taxi?您想叫出租车吗?Whereare you going, sir?先生,您打算去哪里?Ittakes about ten minutes by taxi.坐出租车大约要10分钟。
Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等,过几分钟就会有出租车的。
There’sparking space in the garage.停车场有空位。
Parkingis free for guests of the hotel.宾客免费停车。
If youdon’t know how to come back, give us a call.如果您不知道怎么回来,可以给我们打电话。
Have apleasant trip, sir.先生,祝您旅途愉快。
二、行李员英语May Itake your luggage for you?我来帮您拿行李,好吗?Just amoment, please. I’ll bring a luggage cart.请稍等一下,我去推一辆行李车来。
Don’tworry, sir. Your luggage will be sent up at once.先生,别担心,您的行李很快就会送上去。
Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately.如果您要离店,请拨打32,我们会马上帮您运送行李。
酒店常用英语口语对话
酒店常用英语口语对话以下是一些酒店常用的英语口语对话:1.Good morning/afternoon/evening. (早上/下午/晚上好。
)2.How are you? (你好吗?)3.Fine, thank you. (很好,谢谢。
)4.Please have a seat. (请坐。
)5.Can I help you? (我能帮你吗?)6.Yes, please. (是的,请。
)7.Here is your room key. (这是你的房间钥匙。
)8.Here is your room. (这是你的房间。
)9.Enjoy your stay. (祝您住宿愉快。
)10.Can I have a wake-up call? (我能要个叫醒服务吗?)11.What time would you like the wake-up call? (您想要什么时间的叫醒服务?)12.Please wait a moment. (请稍等片刻。
)13.May I have your name, please? (请问您的姓名是?)14.May I have your room number, please? (请问您的房间号码是?)15.Please sign your name on the bottom line if you wantto cash the check. (如果您想兑现支票,请在底线上签名。
)16.Your room is ready, sir. (您的房间已经准备好了,先生。
)17.Here is your key. (这是您的钥匙。
)18.Your room is on the second floor. (您的房间在二层。
)19.Goodbye and thank you for coming to our hotel. (再见,感谢您光临我们的酒店。
)。
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Asking/inquiring 询问/征询
可以告诉我您的名字吗? May I have your name, please? 请告诉我您姓名的首字母。 Your initials, please? 请您在这里签字。 May I have your signature here, sir? 您需要留口信么? Would you like to leave a message? 您能再说一遍么? I beg your pardon? 您觉得我们的服务怎么样? What do you think of our service?
不好意思,打扰一下! Excuse me.
抱歉让您久等了!
真是很抱歉!
I’m sorry to have kept you waiting, sir.
I’m awfully sorry.
很抱歉,餐厅已经订满了。
请您原谅!
I’m sorry. The restaurant is fully booked.
听到这个消息我也很难过。 I’m sorry to hear that.
真遗憾! It’s a great pity.
Expressing concern表示关怀
先生,您还好吧? Are you all right, sir?. 希望您没有伤到自己。 I hope you did not hurt yourself. 您要去看医生吗? Would you like to see the doctor? 希望你已经好些了。 I hope you are better now.
I’m sorry. I’m being called. 抱歉,有个客人正在等我过去。(终止谈话时)
I’m sorry. A guest is waiting for me.
Answers to apology对致歉的回答
没什么。 That’s all right. 没关系。 It doesn’t matter. 这没什么。 It’s nothing.
谢谢您的光临。 Thank you for coming. 谢谢您的理解。(得到谅解时用) Thank you for being so understanding. 您真是太好了!谢谢! That’s very kind of you. Thank you very much.
Answers to thanks对致谢的回答
最近好吗?
How are you (doing)?
很高兴见到你!
Nice to meet/see you!
Welcome/欢迎
欢迎观临本餐厅。
Welcome to our restaurant.
很高兴再次见到您!
We’re glad to see you again.!
欢迎光临XX饭店。
Welcome to XX Hotel!
L/O/G/O
Basic English Dialogue For Hotel
To View This
FIRST
Be Confident
SECOND
Turn Up Your Volume
Now we bring you…
Basic English Dialogue For Hotel
Greeting/问候
Expressing pity 表示遗憾
Being modest 表示谦让
Agreeing 表示同意
Understanding 表示明白
Not understanding 表示不明白
Directing 指示
我给您带路吧/我指给您看。 Let me show you. 请这边走。 This way, please. 就在您的右手边。您会看到的 It will be on your right hand side. You can’t miss it. 直走。 Go straight ahead. 往下走到大堂。 Go down to the lobby. 请乘电梯到三楼。 Please take the lift to the 3rd floor. 在第一个出口向左/右走。 Turn left/right at the first exit.
I beg your pardon.
抱歉,打扰一下。(不得不打扰客人时)
Excuse me for interrupting. 抱歉,打扰了!(打扰客人后)
Sorry to have bothered you. 对不起,可能出了什么差错,我真诚向您道歉。(有投诉时)
I’m very sorry. There could have been a mistake. I do apologize. 不好意思,有人叫我/有个电话找我。(终止谈话时)
anytime. 我是xx,如果有什么需要,欢迎随时与我联系。 My name is xx, if there is anything we can do for you, just
let usБайду номын сангаасknow.
Declining表示婉拒
抱歉,这是机密。 I’m afraid such information is confidential. 谢谢您的好意,但是,很抱歉我不能接受。 That’s very kind of you, but no, thank you. 不需要了,先生。不过还是谢谢您。 That won’t be necessary, sir, but thank you all the same. 恐怕我们不能那样做。 I’m afraid we cannot do that.
Answers to good wishes对祝愿的回答
也祝您愉快! You too, Mr. xx /Ms. /Mrs. /Miss.
也祝您愉快! The same to you, sir/ madam.
Expressing thanks 致谢
非常感谢。 Thank you very much.
3
Directing 指示 Arousing attention 提示 Reassuring 表示安慰 Willing to serve 表示乐意效劳 Declining 表示婉拒 Positive answer 肯定的答复
Uncertain answer 未肯定时的答复
Negative answer 否定时的答复
1
Welcome/欢迎
Asking/inquiring 询问/征询
Greeting/问候
早上好/下午好/晚上好,先生/女士!
Good morning/ afternoon/ evening, sir/ madam!
您好吗,先生?
How are you today, sir?
您好吗?
How do you do!
不用谢。 You are welcome. 别客气。 With pleasure. 乐意为您效劳! My pleasure. 很高兴为您服务,请随时与我们联系。 Glad to be of service. Please feel free to contact us anytime.
Apologizing致歉
Arousing attention 提示
这是您要的XX。(递东西时用) Here you are. 就是这里了/我们到了。(到达目的地) Here we are. 出租车来了。 Here comes the taxi. 先生,请小心天花板/湿地板。 Beware of the ceiling/ the wet floor, sir.
Asking/inquiring 询问/征询
能告诉我您的名字/房号么? May I know your name/room number? 请问您是哪位?(打电话时用) May I know whom I’m talking to? 请让我为您服务,夫人。 May I be of (your) service, madam? 先生,我向您推荐xx。 May I recommend our xx to you, sir? xx怎么样? How about a xx? 为您预订xx,可以吗? Would you like me to book you a xx? 您喜欢坐窗边的位置吗? Would you like to sit by the window? 您来一杯茶吗? Would you like to have a cup of tea? 夫人,您还有什么需要吗? Is there anything else I can do for you, madam?
Reassuring表示安慰
夫人,请别担心。我们会跟进这件事情的。 Don’t worry, madam. We’ll see to it. 我会调查这件事情。 I’ll look into the matter. 我马上就来。 I’ll be with you in a moment. 不要着急,请慢慢来。 There is no hurry, sir. Take your time. 时间不会太长的,先生。 It won’t be too long, sir. 夫人,请慢慢来。 Please take it easy, madam. 一有空位我们就会通知您的。 We’ll let you know as soon as there is any available. 我会报告给经理的。 I’ll report it to our manager.
Willing to serve表示乐意效劳
乐意为您效劳! I’ll be glad to help. 当然,夫人,我非常乐意为您效劳! Certainly, madam. I’ll be happy to do it. 很荣幸为您服务。欢迎随时与我们联系。 Glad to be of service. Please feel free to contact us