旅游酒店业与环境的关系

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SIT2LRN

ASSIGNMENT SUBMISSION SHEET

Surname ________ Xue______________________________ First Name _________Feng_____________________________ Student ID ______2009000264__________________________ Name of programme __________DHTM 201_______________________ Name of paper __________________________________________ Facilitator _________Yan Sun__________________________ Assignment No. _______________1__________________________ Unit Standard No. (If Applicable) __________________________________________ Total no. of pages (including cover) ________________10________________________ Submission date ______________09 Oct 2011__________________ Date received by facilitator ______________10 Oct 2011__________________ Date returned to student __________________________________________

Contents Introduction (2)

Part 1.1: Tourism and hospitality (2)

1.1.1 What is tourism? (2)

1.1.2 What is hospitality? (3)

1.1.3 How are they related? (4)

Part 1.2: Issues about tourism and environment (5)

Conclusion (8)

Reference (9)

Introduction

There are two main parts in this essay, the first part 1.1 talks about issues about tourism and hospitality. And it is further put into three parts, which is what is tourism, what is hospitality and how are tourism and hospitality related. What is tourism includes the definition of tourism, relevant stakeholders constitutes tourism and different forms of tourism. Then in what is hospitality, it covers different services that hospitality industry can provide, different department in hospitality industry and their respective responsibilities. As for the second part 1.2, it gives ideas about seven environments that influence tourism and are in turn subjected to tourism’s impacts. They are physical, cultural, economic, social, historical, political and military environment, and these are supported with examples.

Part 1.1: Tourism and hospitality

1.1.1 What is tourism?

For tourists, tourism is an action to relax, gain experience and broad their horizon, which can be achieved by joining in travel agency or self-travel. For people who do business, it is also a form of tourism if they go out for a job. For tourism operation enterprises, it is a process of receiving revenues from the service they provide to tourists. There are mainly six groups of tourists, they travel for different purposes, recreation, VFR, business, health and medical, religious and others. Relevant stakeholders that may involve are tourists, origin government, non—government organizations, community colleges, universities, tourism industry, host government and host communities. The World Tourism Organization defines tourism as “for recreational, leisure or business purpose, tourists go out of their current living places