民航客舱服务实用英语-Unit-4 Beforce Take-off 1

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民航客舱服务英语综合教程PPT unit 4 Before Take-off

2.Excuse me, sir. This is the crew seat. Would you please
return to your assigned seat
?
3.Hello,sir,this is an emergency exit ,so no bags are allowed on the floor. Would
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 1 Emergency Exit Briefing Listen , Repeat and Act
CA: Excuse me, madam, you are sitting near to the emergency exit. According to Civil Aviation Administration of China regulations, you are required to read this safety instruction leaflet carefully. Please do not touch the exit control handle except in an emergency. If this takes place, please help us open the emergency exit and help the
in the closet ?
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 1 Emergency Exit Briefing Useful Expressions
• emergency exit 紧急出口 •Civil Aviation Administration of China中国民航总局 •instruction leaflet 说明手册 • control handle 控制手柄 •evacuate the aircraft 紧急撤离飞机

航空地面服务人员实用英语分享(一)

take-off 民航英语专业词汇

air conditioning system（空调系统）pack空调主件hot bleed air热引气outlet duct外流管bypass valve旁通活门ram air冲压空气inlet scoop进气口trim air valve调节空气pack flow switch空调主件流量extractor fan排气风扇guarded flap有保护盖的导片isolation valve隔离活门“light out”auto position“灯灭”自动状态blower鼓风机extrctor排风扇overboard机外onboard机上open-circuit开路closed-circuit闭路configuration形态passenger load乘客载荷downstream下游standing water积水atln（alternate）备份channel通道pneumatic气源dual双的switch over交换pre-cooler预冷机coolant冷却剂amber琥珀色ventilation通风circuit breaker跳开关pressurization（增压）flapper valves瓣状活门profile剖面toggle扳钮开关vacuum真空isao baric等压barometric气压pressure differentials压差aneroid switch膜盒气压stby（standby）备份dc direct currency直流电psi（pound per square inch）磅/平方英尺ditch水上迫降supercharger增压器inadvertent偶然的leakage漏、渗apron停机坪ceiling顶板freight货机accessory副件throttle lever油门杆cruise巡航negative relief valve负压释放活门positive pressure正压airport elevation机场标高autopilot（自动驾驶）momentum动量mimicking模仿glare-shield遮光板actuators制动器surveillance监视trajectory轨迹quadrant油门操纵杆flex（flexible）灵活的mct（maximum continue thrust）最大连续推力elevators升降舵aileron副翼navaid助航sid（standard instrument departure）标准仪表离场star（standard terminal arrival route）标准进场程序missed approach（go around）复飞dynamic动力的augmentation增加、增益flight envelope飞行包线cdu（contol display unit）控制显示组件fma（flight mode annunciator）飞行方式显示器adirs（air data and inertial reference system）大气数据及惯性基准系统mcp（mode control panel）方式控制面板gps（global posiiton system）全球定位系统flare平飘touchdown接地点fly-by-wire电传操纵accelerometer加速器alignment对准、校准servomotor伺服马达gyroscope陀螺thrust reduction alt减推力高度reverse反推arm预位fpa（flight path angle）飞行航径角localizer航向道idle慢车detent卡位fpv（flight path vector）飞行航径矢量crm（cockpit resource management）驾驶舱资源管理pf（pilot-flight）把杆飞行员pfd（primary flight display）主飞行显示pulley滑轮roll滑跑scroll翻动、卷起slew上下选页velocity速度data base loader数据库装载机alpha/numeric key board字母/数字键盘scratch pad草稿栏dynamic and backgroud data动态和背景数据tropopause对流层顶cyan深蓝色cost index成本指数alignment校准prompt提示符efob（estimated fuel on board）预计机上燃油magenta品红色、洋红色eat（estimated time of arriving）预计到达时间adc（air data computer）大气数据计算机crt（cathode ray tube）阴极射线管bite（build-in test equipment）内装测试设备default缺席lsk（line select kay）行选键asymmetric不对称terminal area终端区域coordinate经纬度rnva area navigation区域导航en-route在航路上cfds（centralized fault display system）集中显示系统communication（通讯）vibrations振动impulses脉冲antenna大线megahertz兆赫兹curvature弯曲曲度ionosphere电离层transceiver无线电收发机rack设备架squelch静噪、噪声控制passenger address旅客广播cabin interohone客舱内话interphone内话机evacuation疏散rotary旋转的knob旋钮dedicated专用的buzzer蜂鸣声boom set吊杆耳机head set耳机selcal选择呼叫active正在使用hot mikepress to talk（ptt）按下发话latched锁住preempt优先占有stuck阻塞plug插入strain滤网shield过滤rock switch摇式电门flight control system（i）（飞行控制（一））rejected t/o中断起飞conventional通用的wheel驾驶盘column驾驶杆pedal脚蹬surface舵面rudder方向舵speed-brake减速板flap襟翼stab trim调整片override switch超控电门yaw damper偏航阻尼器centering mechanism定中机械sweep back后掠spoiler扰流板jam卡阻roll滚转（横滚）pitch俯仰stabilizer安定面yaw偏航yaw damper rate gyro偏航率陀螺仪longitudinal axis纵轴vertical axis垂轴lateral axis横轴actuating cylinder作动筒faired position中立位fall into spin进入螺旋airfoil翼部面flight control system（ii）（飞行控制（二））secondary flight control辅助飞行操纵high lift device增升装置trailing edge（te）后缘leading edge（le）前缘power transfer unit（ptu）动力传输装置stall失速maneuver机动飞行inboard内侧ourboard外侧slotted开缝的three slotted flap三开缝襟翼drag阻力comparator比较仪roll rate滚转率mixer混合器deflection偏转aerodynamic mean chord平均空气动力弦torque扭力jack千斤顶fire protection（i）（防火（一））fire protection防火overheat超温fire detection探火fire detection loop探火环fire alert火警戒fault monitoring circuit失效监控电路warning bell火警铃ground proximity近地engine indicating and crew alerting system（eicas）发动机指示和机组警戒系统cathode-ray-tube阴极射线管engine nacelle发动机舱cargo compartment货舱thermal switch热电门continuous-loop连续环路bimetallic双金属的ceramic core陶瓷芯inconel tube因康镍合金管ceramic bead陶瓷珠eutectic salt易熔盐malfunction失效smoke detection烟雾探测squib爆炸帽（防火（二））lock down下锁inadvertent疏忽大意shutdown关车unlock开锁trip跳开关thrust reverser反推inert cold gas agents惰冷气灭火剂oxidizer氧化剂carbon dioxide（co2）二氧化碳nitrogen（n1）氮inert gas惰气toxicity毒性freon氟利昂solvent溶剂compatible与……相溶cartridge燃爆筒lagging绝缘材料soak浸、泡residue滤渣、残余物extinguishing agent灭火剂pressure gauge压力表manifold管道rupture破裂upholstery饰面材料noxious gas毒气electrical system（i）（电子系统（一））generate发电distribute配电essential power重要设备电源voltage电压phase相transformer rectifier unit（tru）变压整流器bus汇流条lighting circuit照明电路emergency power应急电源standby power备用电源onboard机载static inverter静变流机battery电瓶ram air-driver generator冲压空气驱动发电机nickel cadmium battery镍镉电池constant speed drive（csd）恒速驱动frequency电频integrated drive generator（idg）综合驱动发电机engine-driven generator发动机驱动的发电机battery charger电瓶充电器switched hot battery bus转换热电瓶汇流条electrical load电载荷electrical system（ii）（电子系统（二））transfer bus转换汇流条transfer relay转换继电器respective各自的momentarily瞬间的onside本侧load载荷、电荷trip off跳开charge充电service bus勤务汇流条split bus分裂汇流条bus tie breaker（btb）汇流条连接断路器generator control unit（gcu）发动机控制组件monitor监控division分配differential protection current transformers（dpcts）压差保护电流变压器open断开short短路synchronous bus同步汇流条fuel（燃油）inner fuel tank内侧燃油箱integral tank整体油箱wing/fuselage structure机翼/机身结构wing tip翼尖fuel nozzle燃油喷嘴circulate循环vent surge tank通风（防震动）油箱spillage溢出cross-line横条线divert转向gross weight（gw）全重refuel access door加油板的盖板refuel coupling door加油口盖shroud drain mast排放管罩e/wd engine and warning display发动机警告指示spout喷射inject喷射cross feed valve交输供油活门suction valve虹吸活门condensation of moisture水气凝结sediment沉积物rupture破裂overflow drain溢流口replenish加油refuel panel access door加油面板盖板single refilling point单点加油口refuel coupling door加油连接口盖surge tank通风油箱magnetic fuel level indicator磁性油尺flush齐平drain valve排放活门、排水活门maintenance维护、维修float valve浮子活门filler cap漏斗口dump/jettison放油hydraulic system（液压系统）reservoir液压油箱、水库filter滤器、滤纸accumulator储压器、储蓄器expel排出、赶出piston活塞charge释放、放出wheel brake机轮刹车装置nose wheel steering前轮转向操纵primary flight control surface主飞行操纵面pressure regulator调压器emergency pump应急泵check valve单向活门selector valve选择活门actuating valve卸荷活门predetermined valve预定值ball valve球形活门return line回油管路spring pressure弹簧压力standpipe竖管ice and rain（冰和雨）repellent防护剂spray喷、向……喷射perforate穿孔于thermal anti-icing system热防冰系统potable water lines饮用水线windshield风挡engine cowl发动机整流罩wiper刮水器static port静压口aoa（the angle of atttack）迎角tat（total air temperature）全温sat（static air temperature）静温vinyl core乙烯树脂内芯glass pane玻璃窗格bird-strike鸟击conductive coating导电涂层acrylic pane丙烯酸树脂angle airflow sensor气流角度传感器dalay circuit延迟电路solenoid valve电磁活门sighr gage目视测量表attention gatter提醒灯chronograph记时器elapsed time已飞时间parameter参数checklist检查单dispense with省略un-clutter混乱utc（coordinated universal time）协调世界时schematic图解形式eadi电子姿态指示器ehsi水平状态指示器symbol geneerator符号发生器arc mode弧型模式rose mode罗盘模式bearing pointer方位指针decision height决断高度adf（automatic direction finder）自动定向机glide-slope下滑道deviation偏差side slip侧滑interface界面、接口、连接analog模拟dfdr（digital flight data recorder）数字式飞行数据记录器an underwater locator beacon水下信标机discrete signal离散信号slip ball球形侧滑仪cross bar十字指令杆stop-watch way秒表（跑表）记时方式roll index横滚标志superimpose重叠reference line参考线speed trend arrow速度趋势箭头true north真北raw data原始数据lubber line航向标线deviation bar偏离杆course pointer航道指针graduation刻度remote分装a double lined arrow双线箭头指针（双针）a gray analog altitude tape灰色模拟高度标尺带front coourse dagger向台航道箭形符号aids飞机集成数据系统ecam（electronic centralized aircraft monitor）电子飞机集中监控synopisis概要orientation定向indent缩进discrate input signals离散的输入信号minimum equipment list（mel）最低设备清单landing gear（起落架）ground loop打地转nose over拿大顶margin斜度chock轮挡bungee cord弹簧索（减震支柱）aluminum alloys铝合金shock absorber减震器、缓冲器rubber block橡皮块（减震器）oil-air strut油气式减震支柱tailwheel gear后三点式起落架tricycle gear前三点式起落架antiskid防滑装置shock strut减震支柱uplock hook上位锁钩（起落架的）alternate extension（起落架）备用放出actuator致动器、动作筒pseu（proximity switch electronic unit）接近电门电子组件torsion links扭力臂truck assembly轮架组件trunnion link轴颈连杆tiller操纵杆nosewheel steering前轮转向操纵thrust reverser反推装置shuttle valve往复活门down-lock link下锁连杆tilt倾斜centering cam定中凸轮over-centering过中bearing轴承carbon brake碳素钢刹车导航（一）dew point露点noise abatement减噪vor（very-high-freguency omini-directional range）甚高频全向信标vor orientation vor定向、定位air data inertial reference units（adiru）大气数据惯性基准组件digital distance and radio magnetic indicator（ddrmi）数字距离无线电磁指示器gpws（ground proximity warning system）近地警告系统threshold跑道入口adf（automatic direction finder）自动定向仪dme（distance measuring equipment）测距仪piloyage地标领航agl（above ground level）离地高度pfv（flight path vector）飞行航经引导laser gyro激光陀螺beacon信标台navigation（ii）导航（二）tcas（traffic and collision avoidance system）空中交通避撞系统caging knob锁定旋钮near miss危险接近ata（air transport association of america）美国航空协会threshold入口、标准apu（auxiliary power unit）（辅助动力装置）gauge表circuit电路、一圈discharge放电shutdown关车maintenance维护、维修over-speed超速load负荷access door进口门tuck使……隐藏plenum集气室induction system进气系统incipient早期的variable inlet guide vanes可调的进气导片nominal额定的instrument flight仪表飞行phase阶段departure离场enroute航路arrical进场transition过渡procedure程序instrument approach仪表进近sid（standard instrument departure）标准仪表离场star（standard terminal arrival route）标准进场航路chart layout航图布局symbology符号facility设施communication frequency通信频率msa（minimum safe altitude）最低安全高度plan view平面图naviaid导航、助航morse code莫尔斯代码procedure turn程序转弯outbound背台holding等待heading航向radial径向线missed approach复飞moca最低超障高度map复飞点msa最低安全高度lda可用着陆距离mls微波着陆系统sdf简易定向设施par初始进近雷达msl平均海平面teardrop pattern修正角hat高出接地点的高haa高出机场的高mea最小航路高rvr跑道视程climb（爬升）rotate抬轮stick shaker抖杆buffet发动机抖震overshoot目测过高fuel prudent节油orographic turbulence山岳形态的气流penalty drag阻力增大cb activitydrag积云concede a reroute a提供一条新航路optimum altitude最适高度。

民航客舱服务实用英语 Unit 1

The cabin crew discuss the flight information at the preflight briefing.
The cabin crew discuss the weather condition at the preflight briefing. The purser assigns the task for the coming flight.
பைடு நூலகம்
Key words
one
two
three
➢ briefing准备会 ➢ purser乘务长 ➢ preflight briefing航前
准备会 ➢ Boeing 777波音777 ➢ aircraft type机型 ➢ flight route飞行路线 ➢ estimated flight预计
飞行时间
查 ➢ procedure程序 ➢ Airbus340空客340
Sentence Patterns
May I introduce myself? My name is...
I want to/would like to introduce myself. Let me introduce myself.
the purser of today's flight.
Let's look at today's flight route.
We are bound for Sydney.
The temperature rises to 25℃ and drops to 12℃ with breeze.
We have 8 passengers checked in first class and 84 in economy class.

《民航服务英语》word版

民航旅客服务英语PartⅠ:Basic Sentences 常用句型1. Good morning.早晨好。

Welcome to China欢迎来中国。

Good-bye. Have a time.再见，祝您旅途愉快2. Good morning. What can I do for you ?早晨好，能帮您什麽忙？Please wait a moment请稍等。

3. Please come in.请进。

Please have a look请看看。

Please sit down.请坐。

This way please.请走这边。

4. Thank you for your cooperation感谢您合作。

Never mind.不用谢。

5. Would you please back off a little?请向后退一下。

Please be in order, one by one.请按顺序，一个接一个。

6. After you.请您先走。

I am sorry.对不起。

I am sorry to have kept you waiting so long.让您久等。

7. Do you understand?您明白了吗？I see.我懂了。

I don’t understand.我不明白。

Excuse me .打扰了。

8. We are waiting for the weather to improve.我们正在等待天气好转。

We’ll keep you in ｆｏｒｍed.我们将随时通知您。

9. I’ll take good care of your child to the boarding gate.我们将陪伴您的孩子到等机口。

10. Please fill in the UM ｆｏｒｍ.请您填写这张UM表格。

11. Your reservation is already in the standby list.您的订位已经在候补名单了里。

民航客舱服务英语教程课件

➢boarding card =boarding pass
登机牌
e.g.： Excuse me. May I see your boarding pass/card?
打扰一下，我可以看一下您的登机牌吗？
luggage 【英国英语】行李= baggage 【美国英语】行李 carry-on luggage 随身携带的行李 hand luggage 手提行李 luggage rack 行李架 luggage tag 行李牌 trunk （旅行）大衣箱
Welcome aboard!
Can you guess what the flight attendants say to the passenger?
Excuse me, can I help you? Excuse me. May I help you to put your baggage?
5. overhead rack = overhead compartment
=overhead bin
舱顶行李架
6. valuable
下机时请带好您的贵重物品。 Please take your valuables with you when deplane(下飞机）.
7. emergency exit 紧急出口
possible onboard emergencies. 5. Assign and ensure proper handling of special passengers
and meals.
Introduction to Cabin Services
1. Check personal make-up and appearance. 2. Self-introduction 3. Introduction of flight duties 4. Introduction of flight routes 5. Emphasize the importance of the cabin safety

《民航空乘英语》4

Unit 4
Entertainment Service
10
Ladies and gentlemen,
You will soon be landing at Guangzhou Baiyun International Airport. The in-flight landing The cabin attendants will be entertainment will be switched off6 for __________. collect coming through the cabin to __________ the headsets from you. Please have yours ready to give to them. Thank you.
Unit 4
Entertainment Service
15
TRANSITION PAGE 过渡页
Part
Part
Part
Part
1
Warm Up
2
Announcements
3
Dialogues in Cabin
4
Reading and Writing
Ⅰ. Listen to the dialogues and fill in the blanks.
5
5. Laptop computer can ensure you to send and receive e-mails and do some business in flight.
5
6
6. Wi-Fi is a technology that allows electronic devices to connect to a wireless LAN4 (WLAN) network. It can be used in flight.

空乘常用英语

空乘常用英语空乘常用英语相关词汇乘客与飞机工作人员international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员steward 男乘务员purser/chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空中小姐机场主要设备aerodrome/airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅flight information board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局（警察局）boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator （升降式）电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅security centre 保安中心imports shop 进口商品店waiting room 休息室entrance 入口passenger route 旅客通道taxi stand 出租汽车站lavatory 卫生间exit 出口immigration control 入境检查plant quarantine 植物检疫Customs personnel 海关人员animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security counter 安检柜台exchange and tax payment 兑换及付税Customs inspection counter 海关检查柜台baggage claim area 行李认领区telephone/telegram/fax room 电话/电报/传真间security check station 安全检查站stand-by ticket counter 补票处terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦freight building/cargo centre 货运大厦/货运中心boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥information counter/office 问询处international arrival building 国际航班到达大厦demestic connection counter 国内线联运柜台hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站Before take-off起飞前/登机后1. Morning, madam（sir）. welcome board!早上好，女士（先生）。

民航客舱服务实用英语 Unit

Welocme aboard ___. Please make sure that your hand baggage is stored in the overhead locker. Small articles can be put under the seat in front of you. Please keep the aisle clear for others to go through.
民航客舱服务实用英语
Unit 5 Before Take-off 2 By Rui Zhou
Warm-up
1、How many kinds of hand luggage/ baggage may be grouped by air? 2、Is there any limit to the baggage the passengers carry?
1、熟记重点单词和句子。 2、两人一组练习对话。
Announcements
排放行李
Baggage Arrangement
女士们、先生们：
Ladies and Gentlemen,
欢迎乘坐___航空班机。请您确定您随身携带的行李已经放置在头顶上方的行李架内，小件物品可以放置在您前方的座椅底下。请保持过道通畅，方便其他乘客经过。
谢谢！
Key words and expressions
hang luggage 随身携带的行李 overhead locker 头顶上方的行李架 identification 身份证明 Civil Aviation Administration of China(CAAC) 中国民航总局 seat cushion 坐垫 travelling document 旅行证件 valuables 贵重物品 baggage arrangement 排放行李 safety briefing 安全指导 flotation device 漂浮装置

8民航服务人员实用英语200句

民航服务人员实用英语200句1．Good morning. Welcome aboard! 早上好，欢迎登机！2．Excuse me. May I see your boarding pass? 对不起，能看一下您的登机牌吗？3．What's your seat number? 您的座位号是多少？4．I'm afraid you are in the wrong seat. 恐怕您坐错了座位。

5．May I help you with your bag? 我能帮您提行李吗？6．Please carry your bag and follow me. 请提着行李跟我来。

7．I'm afraid you'll have to stow your bag under the seat in front of you.恐怕您要将行李放您前排的座椅下面。

8．You may adjust your seat back by pressing the button on the arm of your seat.您可以通过座椅扶手的按钮来调节座椅靠背。

9．If there's anything we can do for you, just press the call button.如有任何需要，请按呼唤铃。

10．Your hot towel/wet towel, madam/sir. 请您用热毛巾/湿纸巾，女士/先生。

11．There are toilets in the front and rear of the cabin.客舱的前面和后面都有洗手间12．Lavatory is not allowed to use during take－off.飞机起飞期间洗手间禁止使用13．We have People's Daily, China Daily, CAAC inflight magazines, Phoenix weekly, Commercial Travel and other local papers for you to read. Which would you like? 我们有《人民日报》、《中国日报》、《中国民航杂志》、《凤凰周刊》、《商旅报》和其他一些地方报纸。

《民航服务英语》最新版教学课件Unit 4 The Customs

Activity 3 Task B
B:去哪里缴税？ B:Where to pay the tax? A:缴税请往那边走。 A:It's over there. B: 所有手续都办完了，是吗？ B:Is that all for customs formalities?[fɔ'mæləti]n. 正式手续 A: 是的，您可以进去了。 A:That's all.Go ahead, please. B:谢谢，再见！ B:Thank you,bye! A: 再见！ A:Bye!
A:You have to declare anything you have with you which is listed in the “red frame”on the declaration form. Also you should declare anything that is not for your own use such as any gifts.
dairy ['deərɪ]
n. 奶制品；
dispose[dɪ'spəʊz] vt. 处理；
Activity 3 Task B
A: 早上好，先生！
A: Good morning,sir！
B: 早上好！我现在能办理海关手续吗？
B:Good morning! Shall I go through the customs formalities now?
A:可以的。请先填写一张申报单。
A:Yes.Please fill in the declaration form first.
图片里一共有两名海关人员和一名乘客。因为今天当班，海关工作人员身着制服。在检查完旅客的护照和申报单后，海关人员要求旅客准备好手提行李以便检查并开包。他们询问旅客携带了哪些应纳税物品，然而旅客并不清楚哪些物品属于应纳税物品。工作人员耐心地向旅客解释海关规定并告知他应该走红色通道因为他有一个相机需要申报。

民航乘务员实用机上英语口语

1．早上好/下午好/晚上好，欢迎登机！Good morning/Good afternoon/ Good evening. Welcome aboard!2．打扰一下，能看一下您的登机牌吗？Excuse me. May I see your boarding pass?3.恐怕您坐错位子了。

I'm afraid you are in the wrong seat.4．(1) 您的座位号标在阅读灯旁。

（Airbus机型）Your seat number is indicated near the reading light.(2) 您的座位号标在行李架边缘。

（Boeing机型）Your seat number is indicated on the overhead compartment.5．需要我帮您摆放行李吗？May I help you with your bag?6．先生，您的行李有点儿大，您不介意我把它放在别处吧？我会帮您保管的。

Would you mind if I stow it somewhere else? I’ll keep it for you.7．请跟我来。

Please follow me.8．对不起，先生。

您能往边上站一点吗？Excuse me， sir. Could you please step aside?9．如有任何需要，请按呼唤铃。

If there's anything we can do for you， just press the call button. 10．我是本次航班乘务长/乘务员XXX，如有任何需要，您可以随时联系我。

(I’m the purser of this flight. ) My name is xxx.If there is anything I can do for you， please call me.11．请您用热毛巾/湿纸巾，女士/先生。

民航客舱服务实用英语-Unit-6 Beforce Take-off 3

Show a passenger who has reclined his seat back how to return his seat back to the normal position before take-off?
Useful expressions
We are preparing for take-off. We are getting the cabin ready for landing. We are about to take off. Would you kindly return to your seat? Would you please switch off your mobile phone? May I ask you to raise the window shade? Would you please put your seat in the upright position and stow away your table
Dialogues
A passenger reclines
her seat back before
3
take-off.
A passenger doesn't put up the
window shade prior to take-off.
1
A passenger is sending a text
room.( ) 3.The smoking rooms are downstairs.( ) 4.There are 2 smoking rooms on that floor.( ) 5.The elevator is far away from where the two speakers are standing.( )

Unit-1民航服务英语

n.节约,经济
7.economy class
n.经济舱
8.business class n.商务舱
15
.
Lesson 2 Booking Tickets
Words Study:
Task② Please remember the new words as quickly as you
can! Then write down the Chinese for each word.
6. ____c_h_e_c_k_i_n_________
17
.
Lesson 2 Booking Tickets
Words Study:
Task④ Listen and fill in the missing words. 1、We are going to Beijing for a _c_o_m_p_e_t_it_io_n______on the 10th of
10 (This flight will be delayed for two hours.That is to say, it w.ill land at 11:25
Lesson 1 Telephone Cபைடு நூலகம்ll for Information
1.Is this the Qingdao Airport Inquiry Office? 请问是青岛机场的问讯处吗？
5
.
Lesson 1 Telephone Call for Information
Task③ Listen and write down the words you hear.
1、 _in_q_u_i_ry__o_ff_ic_e_________

航空专业英语Unit 4

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1 General Arrangement
• Airframe numbers are assigned to an airplane and system that is not variable except for developmental changes. The serial number identifies consecutive production units regardless of mode1. Registry numbers are assigned by the air carrier authority of the airline’s country. The SELCAL code is a fourletter communications code identifying a particular airplane.
Unit 4 General（1）
• 1 General Arrangement • 2 Airplane Dimensions • 3 Airplane Zone System • 4 Airplane Servicing • 5 Airplane Towing and Taxiing • 6 Airplane Jacking
• 3.2 System Description
• The airplane is divided into eight（8）major zones to facilitate locating and identifying airplane components and parts. The major zones are divided into subzones and the subzones into zones.

unit4 航空服务英语

Lesson 3 Flight Delay （航班延误）
Words Study:
Task① Listen and repeat the following words and phrases.
1. definite adv. 明确的、清楚地 2. reply v. 回答、答复 3. reasonable adj. 有道理的、合理的 4. air traffic control tower n. 航班控制塔台 5. weather condition n. 天气状况 6. unfavorable adj. 不利的 7. patiently adv. 耐心地
Words Study:
Task④ Listen and fill in the missing words. help 1. May I _______ you? passport and _________, ticket 2. May I have your_______ please? 3. I have two pieces of baggage to ________________. check in 4. Here’s your ______________ boarding pass your passport, and your ticket. good 5. Have a ________ trip.
Lesson 2 Serving Food and Beverages （提供食物和饮料）
Words Study: Task② Please remember the new words as quickly as you can! Then write down the Chinese for each word.