2016届-高三英语写作训练-投诉信(红)
投诉信高考英语满分作文万能句型写作模板真题训练
应用文写作【投诉信】高考英语满分作文万能句型+写作模板+真题+训练【文章结构】第一段:我要投诉这次服务。
第二段:写明投诉原因第三段:阐述要求,并表示自己期望回复。
【万能句式】一篇首句1.I am writing to you about... which I received/bought...我写信给你是关于...我收到/买了...2.Iam going to complain about...我要投诉......3.I am writing to inform you that I am dissatisfied with your.我写信通知你,我不满意你的.....4. I feel sorry to trouble you but I am afraid that I have to make a complaint about.很抱歉,打扰你了,但我恐怕不得不向你投诉...5. I wish to draw your attention to the problem that I bought.我想提醒您注意我购买......的问题6.I am writing to make a complaint about…我写信是要投诉……7.I feel sorry to trouble you but I am afraid I have to make a serious complaint. 我很抱歉打扰你,但恐怕我必须提出严重的投诉。
二篇中句1. When I took... out of the bag and examined... closely, I found...当我拿…从包里出来检查……仔细地看,我发现……2.When I unpacked...and tried to use it,it did not work.当我打开时……我试过了,但没有用。
3.I will appreciate it very much if you could...如果你能......的话,我将非常感激4.I would be grateful if you could...如果你能......的话,我将感激不尽5.I trust you will take my complaints seriously and...我相信你会认真对待我的投诉和......三篇尾句1.I would be grateful if you could...如果你能……我会很感激。
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律:第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。
应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。
第二段:写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由,也可以说问题的具体体现方式。
第三段:提出解决方案,不需展开。
这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement(更换)as soon as possible.段尾常用语:(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华,你新买的某外国品牌MP3出了故障,现你写信到其公司反映问题:购买日期:上个月故障:一周前屏幕坏了,看不见屏幕内容已跟当地销售商家投诉,但其不能解决要求:更换一台新的,如不行则要求退货,拿回货款。
有关投诉信的高中英语作文
有关投诉信的高中英语作文在生活中,我们偶尔会遇到一些侵权的行为,这时候,我们要怎么写投诉信呢?下面,是小编为你整理的有关投诉信的高中英语,希望对你有帮助!有关投诉信的高中英语作文篇1Dear Sir or Madam,I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely,Zhang Wei有关投诉信的高中英语作文篇2Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to re turn this month.Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.Sincerely,Wang Hua有关投诉信的高中英语作文格式Dear_____,①I am ______(). ②I feel bad to trouble you but I am afraid thatI have to make a complaint about.③The reason for my dissatisfaction is _____(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______ (抱怨的第二个方面). ⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could _____(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by _____(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.寻范文上Yours sincerely,Li Ming。
高考英语作文模板投诉信
高考英语作文模板投诉信
投诉信。
尊敬的有关部门:
我是某某某,就某某某一事向贵单位提出投诉。
首先,我要表达我的遗憾和不满。
某某某一事情对我造成了很大的困扰和损失,我对此感到非常愤怒和失望。
我希望贵单位能够重视我的投诉,并给予合理的解决和回复。
其次,我想详细陈述一下我的投诉内容。
某某某一事情发生在某某时间,当时
我遭遇了某某问题,这给我的生活和工作带来了很大的影响。
我认为这是由于贵单位的某某原因所致,我希望贵单位能够对此进行调查和处理。
再次,我希望贵单位能够给予我一个满意的答复。
我认为我的投诉是合理的,
我希望贵单位能够正视我的问题,并给予我一个公正的处理结果。
我也希望贵单位能够对此事进行改进,避免类似的问题再次发生。
最后,我要再次强调我的诉求。
我希望贵单位能够认真对待我的投诉,给予我
一个合理的答复,并对此事进行合理的处理。
我相信贵单位能够做出正确的决定,让我对贵单位的服务和管理有一个满意的评价。
希望贵单位能够重视我的投诉,尽快给予我一个满意的答复。
谢谢!
此致。
敬礼。
某某某。
日期,某某年某某月某某日。
投诉信范文高中英语作文
投诉信范文高中英语作文英语作文写作是英语学习的重要内容,也是英语学习的最终目标。
下面,是店铺为你整理的投诉信范文高中英语作文,希望对你有帮助!投诉信范文高中英语作文篇1Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,投诉信范文高中英语作文篇2Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of myproblem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.Sincerely,Wang Hua投诉信范文高中英语作文篇3Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond亲爱的先生:我的名字叫Raymond, 我写信是要告诉你一些关于你们饭店的问题。
高中英语投诉信
高中英语投诉信高中英语投诉信篇1with reference to our order no. w 98, the 120 computer sets suppliesto the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.the packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. we unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.we shall be glad if you will replace all 20 sets as soon as possible. meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.高中英语投诉信篇2i used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here.however,today i wae irritated by one of your salesman.today,i was trying to choose some t-shirts suitable for me,but the first several t-shirts i tried were not my style.therefore,i ask him if there are more ones that can be recommended by him.unexpectedly,he wasso impatient and said rudely,"how do i know what you like".i was hurt.with this letter,i hope i can draw your attention to the flaws in your sales service,which should be improved immediately.高中英语投诉信篇3i just bought the book great expectations from a major foreign website. however, i discovered some problems about this book when i received it. there's something wrong with the book's binding.the pages are not in order and it's easy to be scattered. i would like for you to change it to a good one and be responsible for it. i also hope that similar situations will not occur again.高中英语投诉信篇4i, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your e-book and the poor attitude of your server.the detailed problems are as follows. to begin with, there is something wrong with screen of the e-book, which has been broken deliberately or unintentionally. in addition, it does not work occasionally, which hamper using ordinarily. most importantly, the product does not comply with your description previously both in style and faculty. most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.i would appreciate it if you could refund or exchange a new one for me. i’m looking forward to your reply at your earliest convenience.。
英语高考投诉信题目及范文
英语高考投诉信题目及范文篇1I am writing to express my strong dissatisfaction and complaint regarding the English college entrance examination. During the exam, a series of serious problems occurred, which had a significant negative impact on our performance and fairness.Firstly, the listening equipment malfunctioned! How could this happen in such an important exam? It greatly affected our ability to answer the listening comprehension questions accurately.Secondly, the difficulty of the exam questions was far beyond the scope of the syllabus! This is completely unreasonable. How are we supposed to cope with such excessive difficulty when we have been preparing based on the syllabus?Finally, the examination room environment was extremely noisy! This seriously disrupted our concentration and thinking process. How can we perform well under such circumstances?I sincerely hope that relevant departments can take this matter seriously and take appropriate measures to ensure the fairness and quality of future exams.Thank you for your attention![Your Name]篇2I am writing to express my strong dissatisfaction and complaint regarding the organization and management of the recent English college entrance examination.The attitude of some invigilators was extremely poor. They showed no patience when students had questions, and even responded rudely. How could we focus on the exam in such an atmosphere? Moreover, the time arrangement was completely unreasonable. The time allotted for certain sections was far too short, leaving us no chance to think carefully and complete the tasks properly. What's more, the design of the answer sheet was not scientific at all. It was confusing and caused many of us to waste precious time trying to figure it out.I sincerely hope that these problems can be seriously addressed and improvements can be made in future exams. How can we students get fair chances and achieve good results under such circumstances?[Your Name]篇3I am writing to express my strong dissatisfaction and complaint regarding the unfair scoring in the recent English college entrance examination! How could this happen? The scoring of subjective questions was extremely ambiguous. I had put in a great deal of effort and wasconfident in my answers, but the score I received was far lower than what I expected! Isn't it a huge disappointment?Moreover, the scoring differences between different regions were astonishingly obvious. How can this be fair? Students in different areas should be evaluated under the same clear and fair standards. This kind of disparity has seriously affected our future and our dreams.I sincerely hope that you can look into this matter seriously and take appropriate measures to ensure fairness and justice in the examination scoring system. We deserve a fair chance to pursue our dreams![Your Name]篇4I am writing to express my deep concern and serious complaint regarding the leakage of the English college entrance examination questions. How could such a disturbing incident happen? Before the exam, I astonishingly found suspected test contents on the Internet. And after the exam, to my astonishment, I discovered that they were strikingly similar to what was spread online! This is an absolute violation of fairness and justice.How can students who have prepared sincerely and diligently compete on an equal footing under such circumstances? This incident has not only undermined the credibility of the examination but also shattered the dreams and hopes of countless hardworking students.I strongly urge you to launch a thorough investigation into this matterimmediately. Justice must be served! We deserve a fair and just examination environment.[Your Name]篇5I am writing to express my strong dissatisfaction and complaint regarding the delay in the announcement of the English college entrance examination results. The scheduled time for the release of the results has long passed, but we still haven't received any information! How frustrating and worrying this is! This delay has caused significant problems for us students. It has greatly affected our plans for college applications and future studies. How can we make informed decisions about our future when we don't even know our scores? We have been waiting anxiously, but there seems to be no end in sight. I sincerely hope that you can take immediate action to solve this problem and release the results as soon as possible. Isn't it your responsibility to ensure a smooth and timely process? Thank you for your attention to this matter.[Your Name]。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to formally express my dissatisfaction regarding the recent issues I have encountered with the English examination component of the National College Entrance Examination (Gaokao). I believe it is essential for the examination board to be aware of these concerns to ensure the integrity and fairness of the assessment process.Firstly, I would like to address the discrepancy in the difficulty level between the practice tests and the actual exam. The practice materials provided by the board were significantly easier than the questions presented in the exam. This has caused a great deal of stress and confusion amongthe examinees, as we were not adequately prepared for the complexity of the questions.Secondly, there were several ambiguous questions in thesection on grammar and vocabulary. The phrasing of these questions was unclear, leading to multiple interpretations, which could have significantly impacted the scores of many students.Moreover, I would like to bring to your attention the issueof time management during the exam. The time allocated forthe English section was insufficient, particularly for the reading comprehension and essay writing parts. This lack oftime forced students to rush through sections, which may have affected the quality of our responses.Lastly, I must express my disappointment with the lack of clarity regarding the grading criteria for the essay. The instructions were vague, and there was no clear guideline on the expected structure or content of the essay, which left many students, including myself, uncertain about how to approach the task.I kindly request that the examination board reviews these issues and takes appropriate action to prevent such occurrences in future examinations. It is crucial for the Gaokao to maintain its reputation as a fair and reliable measure of a student's academic abilities.Thank you for your attention to this matter. I look forward to your prompt response and any steps that may be taken to address these concerns.Yours sincerely,[Your Name][Your Contact Information]。
高中英语投诉信
高中英语投诉信2022高中英语投诉信范文(精选8篇)日常生活中发生一些小摩擦我们当然要理智的去处理,那么投诉信是不是一个很好的办法呢?下面是小编为您收集整理的内容,欢迎大家参考!高中英语投诉信篇1Dear Sir,With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)高中英语投诉信篇2Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom高中英语投诉信篇3Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes,Wang Hua高中英语投诉信篇4Dear Sir or Madam,I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here.However,today i wae irritated by one of your salesman.Today,i was trying to choose some T-shirts suitable for me,but the first several T-shirts i tried were not my style.Therefore,i ask him if there are more ones that can be recommended by him.Unexpectedly,he was so impatient and said rudely,"How do i know what you like".I was hurt.With this letter,i hope i can draw your attention to the flaws in your sales service,which should be improved immediately.Yours sincerelyLi Ming高中英语投诉信篇5Dear sir/madam,We bought the SQ200 cellphone from your company severaldays ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours sincerelyWang Hua高中英语投诉信篇6Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer of the TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun高中英语投诉信篇7Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua高中英语投诉信篇8Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming。
高考英语满分作文:投诉信
高考英语满分作文:投诉信导读:本文高考英语满分作文:投诉信,仅供参考,如果能帮助到您,欢迎点评和分享。
高考英语满分作文:投诉信你是李华,两周前你从网上一套书虫系列读物(BookwormSeries)昨天才到货,且包装破损,数量不足。
请就此向网店客服写邮件投诉。
要点如下:1. 介绍购物情况2. 反映存在问题3. 提出解决方案注意:1. 词数100词左右2. 可适当增加细节,使行文连贯3. 开头结尾已给出,不计入总词可能用到的生词:投诉complaint n.【优秀满分范文】To whom it may concern,I am one of your customers(顾客). I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yes terday. And much to my disappointment, the books were so poorly packed up that thecover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.Lookingforward to your reply.Sincerely,Li Hua。
高中英语作文投诉信模板
高中英语作文投诉信模板机会永远都是留给有准备的人。
今天小编整理了投诉信的篇首句、篇中句、篇尾句和投诉信的模板还有范文,希望对你的英语写作会有帮助哦。
投诉信【篇首句】介绍自己,说明写作目的:投诉。
1. I’m Li Hua. I feel bad to trouble you but I’m afraid thatI have to make a complaint about your restaurant.我是李华。
很不想给你添麻烦。
但是,恐怕我不得不对你们餐馆进行投诉。
2. I’m writing to you to complain about...我写信是投诉......3. I want to express my dissatisfaction about the woolen scarfI bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。
【篇中句】说明投诉问题、后果,并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先,食物太咸,水没有及时端上来。
而且,你们播放的音乐太吵了。
在这样的环境下,我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.大概一周前我在香港度假的时候,我在你们店里花300港元买了一件绿色衬衫,但是看上去似乎有一些状况。
高考英语作文投诉信
高考英语作文投诉信第一篇:高考英语作文投诉信投诉信Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows: First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’sassociation to have your rights protected.I am looking forward to hearing good news from you.第二篇:高考英语作文投诉信高考英语作文投诉信范文投诉信:汤姆在一家商店购得劣质商品,遂与营业员交涉。
但该营业员对他态度粗暴,不予受理,汤姆为此向经理写一封投诉信。
January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.T o my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously thinkof the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours,Tom第三篇:高考英语投诉信应用文投诉信一、题型特点与写作思路1、题型特点投诉信是写信人对产品或服务表示不满的信件。
高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)
Possible version 2
Dear Sir or Madam,
I’m a regular customer of your online shoe store (Self-introduction) . I’m writing to express (my) dissatisfaction with the low quality product (that) you sent/sold to me. (Purpose of writing)
faults. First,… Second,… Worse still…
2. It is disappointing that there are some problems with the goods and service you offered that need your immediate attention/solution. First, …Besides, …What makes matters worse,…
6. I hope you will look into the matter immediately and give me a reasonable explanation.
7. I hope you will make an informal apology to me.
8. I hope you will take proper measures to prevent this happening again.
3. I’m writing to make a complaint about my unpleasant shopping experience on your online shop. 三、反映问题
高考英语作文投诉信模板
高考英语作文投诉信模板 搜索 投诉信 dear xiaoli: i am sorry to learn about the problem that has been troubling you recently. my suggestions are as follows: first of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you. besides , i think it necessary for you to show him what is wrong with the laptop that you bought in their store. tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly. if he ignores it, you had better take a further step---reporting the case to the local consumer's association to have your rights protected. i am looking forward to hearing good news from you.
投诉信Dear xiaoli:
高中英语作文投诉信
高中英语作文投诉信高中英语作文|投诉信在平时的.学习、工作或生活中,大家都接触过作文吧,根据写作命题的特点,作文可以分为命题作文和非命题作文。
怎么写作文才能避免踩雷呢?以下是小编精心整理的高中英语作文|投诉信,欢迎大家分享。
Dear Manager,Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Dong Fang domestic device.Persuaded by your salesman's sweet words,I spent 20xxYuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly-bought fridge didn't produce cold but hot air.The food has gone bad.Nothing can be worse NET.I hope you cando with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.A consumer.Angel。
高中英语作文投诉信
高中英语作文投诉信Dear Sir/Madam,I am writing to express my dissatisfaction with the recent experience I had at your store. Last week, I visited your store to purchase a new pair of shoes. However, I was shocked to find that the customer service I received was extremely poor.Firstly, I was not greeted upon entering the store. I had to wander around for several minutes before a staff member acknowledged my presence. When I finally found a pair of shoes I liked, the staff member who served me was rude and unhelpful. They seemed disinterested in assisting me and made no effort to answer my questions or provide guidance.Furthermore, when I tried on the shoes, I discovered that they were of poor quality and did not fit properly. I was disappointed with the lack of variety and the overall condition of the shoes in your store.Overall, I was extremely disappointed with my experience at your store. I hope that you will take my feedback seriously and make improvements to ensure that other customers do not have a similar experience in the future.Yours sincerely,[Name]Title: Disappointment at the Shoe Store - A Customer's PerspectiveAs I left the store that day, I couldn't shake off the feeling of disappointment that lingered within me. The lackluster customerservice and the poor quality of the shoes I encountered had left a sour taste in my mouth. It was disheartening to see a store that I had once held in high regard fall short of my expectations.Reflecting on my experience, I couldn't help but wonder what had gone wrong. Was it a one-time slip-up, or was this indicative of a more systemic issue within the store? As a customer who had frequented the store in the past, I felt a sense of betrayal at the decline in standards.Upon further reflection, I realized that the issues I encountered might not have been isolated incidents. The lack of product variety and the apparent disregard for customer satisfaction suggested a deeper problem within the store's management. It was evident that there was a disconnect between the staff's attitudes and the store's commitment to providing quality products and services.As a consumer, I value transparency and accountability in the businesses I support. I believe that customers deserve to be treated with respect and courtesy, regardless of the circumstances. The dismissive behavior I experienced at the store was a stark reminder of the importance of customer service in shaping the overall shopping experience.Moving forward, I hope that the store's management takes my feedback seriously and considers making necessary improvements. Investing in staff training, improving product quality, and fostering a customer-centric culture are essential steps towards rebuilding trust with customers. By addressing these underlying issues, the store can regain its reputation and attract loyal patrons once again.In conclusion, my disappointment at the shoe store serves as a cautionary tale for businesses everywhere. Customer satisfaction should be at the forefront of every interaction, as it ultimately determines the success or failure of a business. As I reflect on my experience, I am hopeful that the store will heed my feedback and strive to provide a better shopping experience for all customers in the future.As I look ahead, I remain optimistic that my feedback will not fall on deaf ears and that positive changes will be implemented to prevent similar disappointments in the future. Thank you for taking the time to consider my perspective.Sincerely,[Name]。
2016年全国高考英语应用文写作训练之投诉信 (共21张PPT)
【模拟真题1:投诉服务态度】
假如你是李华,昨天在商场购买了一台电风扇, 回家后发现它不能运转。你回到店里与营业员交 涉时该营业员对你的态度恶劣,对你提出的问题 不予受理。请你为此向经理写一封投诉信。 Dear Mananger, … Sincerely yours, Li Hua
7. day改为days
8. I feel sorry to trouble you but I have to make an complaint. 8. an改为a
9. The reason for my dissatisfaction is what it’s not the double-room I ordered. 9. what改为that
1. I received so poor service that I felt I should bring it to your attention. 1. so改为such 2. I think it must have some quality problems and I really annoyed about it. 2. really前面加am 3. It makes me so unsatisfied that I want to change it and have my money back. 3. and改为or
全国高考英语应用文写作
inform sb. 通知某人 order 订货 regretful 遗憾的 work 运转;运行 take the temperature 测量温度 interrupt 干扰;打扰 make a complaint 投诉;抱怨 an electric fan 电扇 assistant 助手;营业员
高考英语作文 投诉信
高考英语作文投诉信Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent service I received at your restaurant. The food was cold and tasteless, and the wait staff were rude and inattentive. I demand a full refund for my meal.I was shocked by the lack of cleanliness in your establishment. The tables were dirty, the floors were sticky, and the bathrooms were in a deplorable state. This is unacceptable and I expect immediate action to rectify this situation.Furthermore, the prices on the menu were misleading and I was charged more than what was advertised. This is deceptive and dishonest business practice, and I will not stand for it. I demand a refund for the overcharged amount.In addition, the noise level in the restaurant wasunbearable. The music was too loud and the other patrons were rowdy and disruptive. I could not enjoy my meal insuch a chaotic environment. I demand a formal apology forthe lack of consideration for the comfort of your customers.In conclusion, I am extremely disappointed with my experience at your restaurant and I expect a promptresponse to my complaints. I will not hesitate to take further action if my demands are not met. Thank you foryour attention to this matter.Sincerely,。
英语写作---投诉信
• Dear Sirs,
• I’m one of your customers from China. I’m writing to express a complaint about your service. I bought 2 popular English books on your website the other day, which should have been delivered 3 days ago. I have been waiting for 3 days but they don’t appear now.
假设你是李华。上个星期某网店商 品促销时,你订购了一件T恤。打开 包裹,你发现T恤尺码给你发错了, 并且也不是你要的颜色。这种颜色 你穿着显老。请给该网店客服写邮 件投诉。
1. 介绍购物情况 2. 反映存在问题 3. 表达不满并提出解决方案(换 或退)
I’m Li Hua. I’m writing to complain about your service. I ordered a T-shirt from your online shop last week.When I opened the parcel, I was disappointed to discover that the T-shirt you sent me was in the wrong size as well as in the wrong color.What’s worse,when I tried on the T-shirt, I noticed that I looked old in this color.
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16. pay for the postage 付邮资 17. make mistakes 犯错误 18. without patience =impatiently 没有耐心 19. be forced to do sth. 被迫… 20. a person with patience 有耐心的人 21. make an apology to sb./ apologize to sb. 向某人道歉 22. to our disappointment 让我们失望的是... 23. process/ deal with one’s complaint at your earliest convenience 尽快处理某人的投诉
投诉信
相关短语
1.make reservations for a single room 预订了一间单人房 2. a professional tour guide 一个专业的导游 3. famous tourist attractions 著名景点 places of interest 风景名胜 4. customer satisfaction 客户满意度 accompanying instructions 随货使用说明书 5. historical attractions 历史名胜 6. a five-star hotel 一个五星级宾馆 share a room 共住一个房间 7. faulty items/ products 故障产品 8. get punishment/ be punished 受到惩罚
任务达人
规则:Round 1中积分较多的组优先选择 本组Round 2的任务卡。其他组抢任务。 (共6个任务)
Round 2
任务:在5分钟内小组讨论Passage 1, 2 & 3
Task1
Task3
ቤተ መጻሕፍቲ ባይዱ
Task4
1
2
3
Task2
4
5
Task5
6
A gift
• 【Passage 1】Task 1 5 points • Dear Sir, • I am writing to complain about the service of the clerk called Li Hua of your restaurant. First of all, I did make reservations for a table but he forgot about it, (1)__________________________ causing us to wait for half an hour • (让我等了半个钟). Moreover, I was not told that the prices of some of the dishes had increased (2)_____________________( until I finished my meal 直到我吃完). What’s without patience worse, he answered my questions (3)___________ • (不耐心) when I ordered the meal and he even because of his made a mistake over my bill (4) ________________ • ____________( carelessness 因为粗心). I demanded that he get punishment should realize his mistakes and (5)_____________ • (得到惩罚) to become more professional. • Thank you for your consideration. • Yours sincerely,
9. go wrong 出毛病 There is something wrong with ...... ......出毛病/有问题/出故障 10. return my money to me 退还我钱 give half of one’s money back 退还一半钱 11. apply for… 申请… 12. change it for a new one/ exchange … for another one 换一件新的 return sth. for a new replacement 更换新的 13. give sb. a full refund 全额退款给某人 declare a full refund 要求全额退款 14. for the above reasons 基于上述理由 15. travel agency 旅行社
技巧点拨
1. 开门见山、写明目的--- 投诉(产品/ 服务/ 人) 。 I am writing to complain about______. 2. 所购买产品等存在的问题 3. 你的要求(退货;全额退款; 道歉) 写信时,要注意写信的对象,运用得体的语言表达, 适当增加to my anger…等符合投诉信感情色彩的词或 短语,以加强语气,使表达更加丰富。
A gift for you.
习作修改
【Passage 2】Task 3
3 points
Worse still 更为糟糕的是), no lunch was • (3)__________( provided and therefore I had to go to the nearest restaurant, which was 30 minutes away. It was once students could be said in your ad that (4)________________________ • provided ____________________________________________ with many chances to enjoy social practice (学生有很多机会参加社会实践活动) but badminton was the only activity organized. You can imagine how upset I am to have wasted my time and money half of my money back and please (5) give ______________________ _(请退还一 半钱), or I shall be forced to take the matter further. • Yours, • Li Hua
Translate the following sentences . Two points each.
4. 请退还我30%的钱,否则我会被迫采取进一 步的措施。 Please give 30% of my money back, or I shall be forced to take the matter further. 5. 她是个没有耐心的人,根本不耐心回答我的 问题。 She was not a person with patience and didn’t patiently answer my questions at all. 6. 我要求她当面向我道歉。 I demand that she (should) make an apology to me face to face.
【Passage 2】Task 2
3 points
• Dear Sir / Madam, • I have just returned from the English Summer Camp at your School of Language, and I’m writing to express my unhappiness with your program. • I took part in the program in order to improve my my disappointment(使我失望的是), English but (1) to __________________ there were too many students in a class, in which case students were not able to practise a lot. course was simple and the topics Moreover, (2) the ________________________________ were not fresh enough 课程内容简单, 话题不够新颖) • ____________________( so that students’ interest in English could not be aroused.
争分夺秒
规则:选手站起来后,要在10秒钟内完成任务。 本轮积分较多的小组具有在Round 2优先 选择任务卡的权利。
Round 1
Translate the following sentences . Two points each.
1. 我写信的目的是要向你投诉我最近在你们网站 上购买的一双运动鞋(sneaker)。 I’m writing to complain about a pair of sneakers I recently purchased from your website. 2.更糟糕的是,交鞋的日期推迟了10天。 Worse still, there was a ten-day delay in delivering my shoes. 3. 我要求要么马上寄给我一双新的黑鞋子,要么 全额退款。 I demand either a new pair of black shoes (should) be posted to me immediately or I (should) be given a full refund.