20 概念阶段产品设计需求模板

套用《端到端产品包需求模板》

模板：设计需求开发指导书（正式模板见上面嵌入文件）

Project Manager 项目经理: ___________ Project项目: _________________ Project Phase / Decision Checkpoint:

项目阶段/决策评审点

√Concept概念 __ Develop开发 __ Launch发布 __ Interim临时

__ Plan计划 __ Qualify验证 __ Life Cycle生命周期

1将产品包需求分解为设计需求 Decompose offering requirements into Design requirements:

1.1.确定操作方式

对于每一个产品包需求，根据下面内容对操作方式进行概括，写入表1中：• 操作环境及顾客/用户眼中的操作

• 顾客/用户期望的操作

• 在成本、尺寸、重量、电源、冷却、环境、制造、服务等方面的操作限制。

• 限制范围内的实际操作

• 以下方面所带来影响：成本、质量、上市时间、顾客满意度、兼容性等等

• 客户/用户对操作表示出来的任何吃惊（包括正面的和负面的） For each offering requirement, summarize the Operational Scenario by noting

in the Table below:

• the operational environment and the operation from the customer/user view

• the customer/user expectations for the operation

• the constraints on the operation in terms of cost, size, weight, power, cooling, environment, manufacturing, servicing, etc.

• the actual operation within the constraints

• the consequences in terms of cost, quality, time to market, customer satisfaction, compatibility, etc.

• any surprises for the customer/user (both positive and negative) for the operation.

对操作方式进行概括的一个例子：

Another example: Operation

产品包需求：从中国偏远地区进行紧急呼叫。用户希望在旁边有其他人呼

叫时能在中国偏远地区进行紧急呼叫而又不掉线。

Place urgent calls from remote areas of PRC. Caller (user) wants to place urgent

call from remote areas of PRC in the presence of other callers, without call

dropping, etc.

1.1.1 对操作方式进行概括的过程如下 Operational Profile:

1) 操作环境或上下文，从顾客/用户角度考虑操作。 Context or operational environment and the operation from the customer/user view.

呼叫人可能在偏远山区快速移动，可能在大客车上，车上还有很多人也在打电话；电池可能不足，等等。Caller may be moving at high speed in remote hilly areas, may be in a bus with numerous other callers; battery may be weak, etc.

2)顾客/用户对操作的期望。Customer/user expectations for the operation. Classify the expectations as mandatory, competitive or nice to have. Example: Mandatory: Caller places call and is connected within five rings Competitive: Caller connected within three rings

Nice to have: Caller connected within one ring

将期望划分为强制性的、具有竞争力的或者最好的。比如：

强制性的：呼叫人呼叫，在振铃五次内接通

具有竞争力的：在振铃三次内接通

最好的：一次振铃便接通

3)操作在以下方面受到的限制：成本、体积、重量、功率、冷却、环境、制造、服务等。Constraints on the operation in terms of cost, size, weight, power, cooling, environment, manufacturing, servicing, etc.

呼叫人不愿为被提供紧急呼叫的便利而另外付费，也不愿为支持紧急呼叫功能的手机而额外付费，并且希望电池使用时间越长越好。因此，也许必须使基站具有支持紧急呼叫的额外功能。内部限制是，原有基站已经占用所有可用功率，因此在基站上补充新功能要求进行重新设计。Caller is not willing to pay a premium for the convenience of placing urgent calls. Caller is not willing to pay more for the handset and want the power to last as long as possible. Therefore, additional functionality to support urgent calling may have to be implemented in the base station. Internal constraints are that the base stations are already using all the power available, so implementing additional functionality in the base stations requires redesign.

4)在实际系统操作时尽量考虑这些限制因素。要注意考虑对成本、质量、上市时间、客户满意度、兼容性等方面的影响。 Actual system operation that is possible