饭店情景英语 (12)
饭店情景英语100句
对不起，请再说一遍好吗？
祝贺您！
生日快乐！
新年快乐！
圣诞快乐！
节日快乐！
祝您成功！
谢谢您（非常感谢）。
感谢您的忠告（信息、帮助）
谢谢，您真客气。
不用谢。
不用谢。
非常高兴为您服务。
乐意为您效劳。
感谢您在我们饭店下榻。
很抱歉。
对不起。
很抱歉，那是我的过错。
对不起，请您久等了。
对不起，打扰您了。
--This way, please.
44.Turn left/right.
45.It’s in the lobby near the main entrance.
46.It’s at the end of the corridor.
提醒用语
47.Mind/Watch your step.
48.Please be careful.
三For Hotel Management
销售用语
76.What kind of rooms / food would you like to have?
77.Here is a brochure of our hotel and our tariff.
78.We’ll give you a 10%(ten percent) discount.
12.Pardon? I beg your pardon.
祝贺语
13.Congratulations!
14.Happy Birthday!
15.Happy New Year!
16.Merry Christmas!
17.Have a nice holiday!
18.Wish you every success!
餐厅情景英语对话
餐厅情景英语对话在餐厅中，会发生各种形式一样但是内容或者表达方式可能会和我们不同的对话。
下面是店铺给大家整理的餐厅情景英语对话，供大家参阅!餐厅情景英语对话：结账(R = Receptionist， W = Mr White)R： Good afternoon. Can I help you， sir?W： I'd like to have a room in your hotel.R： Have you made a reservation with us， sir?W： I reserved a French-style suite two weeks ago. My name is White.R： Just a moment， please， Mr White. I'll check the arrival list.(The receptionist checks the list.)Yes， Mr White. We do have your reservation for a French-style suite. And would you mind filling in the registration form?W： I'll take care of it.(Filling out the form)Here you are. Is it all right?R：Yes，thanks. Would you please show me your passports?)Thank you. …… Here's your passport，Mr White. May I reconfirm your departure date?W： Yes， I should be leaving on the 5th.R： How are you going to pay， in cash or by credit card?W： Could I pay with traveler's checks?R：Certainly. Here's the key to Room 908 and your room card.Please keep them. And the bellman will show you up. Have anice evening， Mr White. And enjoy your stay.W： Thank you.R： My pleasure.餐厅情景英语对话：结账(R = Receptionist， W = Mr White)R： Good morning， sir. Can I help you?W： Yes， please. I've just arrived from Macao. I want a room at a reasonable price.R： Have you made a reservation， sir?W： I'm afraid not.R： How many people do you have， please?W： Just one. I'm alone.R：Just a moment，please. Let me see if there's a room available. Yes， there is one on the second floor.W： How much do you charge for it?R： 500 yuan per night.W： I'll take it.R：Thank you，sir. Will you please fill in the registration form?W：OK. Surname，first name，nationality，permanent address， place and date of birth， and signature. Is that all right?C： Yes. Let me have a check. (The receptionist checks the passport with the form.) Thank you.W： Do you give discount for a week or more?C： Yes， we give 5% discount for one week， 10% for two weeks and over.W： Then， I want to stay here for one week.C： You mean you will stay till the 20th?W： That's right.C： How would you like to pay， in cash or by credit card?W： By credit card.C： Here is the key to Room 212 and your room card.W： Thank you.餐厅情景英语对话：换房间(W = Mr White， R = Receptionist)R： Good morning， sir. What can I do for you?W：My name is White. I'm in Room 1008.I would like to know if it is possible to change my room. I'm not all happy with the one I've got. I couldn't even sleep last night. I was woken up several times by the noise the baggage elevator made. It was too much for me.R：Oh，dear. I'm so sorry to hear that，Mr White. I do apologize. Room 1008 is at the end of the corridor. It's possible that the noise is heard early in the morning when all is quiet.W： Anyhow， I'd like to change my room.R： Now let me see if I can find you a quiet room. Well， how about Room 1112? It's rather quiet. The room rate is the same as that of Room 1008. But it is one floor higher up. Do you mind moving one floor up， Mr White?W： No， not at all.R： Very good. Would you please sign in this room changing form? …… Here's the key to Room 1112. The bellman will help you with your baggage. Please return him the key to Room 1008.W： Thank you very much. I hope I'll have a sound sleep this evening.R： Be sure， Mr White. If there is anything more you need，please let us know.餐厅情景英语对话：寻求帮助(R = Receptionist， W = Mr White)R： Good afternoon， sir. What can I do for you?W： I tried to open the door， but the room key didn't work.R： I'm sorry to hear that. May I know your name and room number?W： White， in Room 906.R： Would you please give me the invalid key card?W： Here you are.R： Please wait a minute， Mr White. I'll have to check the computer record. Well， today is 27th. You planned to check out today. The room key is valid by 12：00 o'clock of your expected departure date.W： Oh. I forget to tell you that I have to stay here for three more nights on some new errands here.R： So you'd like to extend your stay here for another three days. Let me check your account. You've got 50 yuan on your account. As a hotel policy， you are requested to pay a deposit of 1，200 yuan. If you want to pay by credit card， we'll only have to print your card.W： I pay in cash. Here you are.R： Thank you. Here is the receipt and the key.W： Thank you.R： I hope you are enjoying your stay with us here.餐厅情景英语对话在餐厅中，会发生各种形式一样但是内容或者表达方式可能会和我们不同的对话。
常用餐厅英语会话大全
常用餐厅英语会话大全[一]餐厅会话（一）A：Excuse me.Can you suggest a good restaurant？请问，你能推荐一家好的餐厅吗？B：Yes.What kind of food would you like to eat？好的，你想吃什么样的东西？A：Are there any Chinese restaurants around here？这附近有没有中国餐厅？B：There's one across the street.对街有一家。
A：Where can I have the best local food？哪里可吃到最好的本地食物？B：I suggest you try Green Inn.我建议你去Green Inn试试看。
A：Is it very far from here？离这里很远吗？餐厅会话（二）Do you know if there's a good Chinese restaurant nearby？你知道这附近有好的中国餐厅吗？Are there any Chinese restaurants along the street？这条街上有没有中国餐厅？Is there a less expensive restaurant near here？这附近有没有较便宜的餐厅？I'd like to eat some French food.我想吃一些法国菜。
A：I'd like to book a table for three at seven this evening.我想订三个人的座位，今天晚上7点。
B：For three.And your name please？三位。
您贵姓？I'd like to make reservation,please.我想预订桌位。
餐厅会话（三）I'd like a table for three or four at seven.我想订7点钟的3人或4人桌位。
餐厅英语口语情景对话
餐厅英语口语情景对话
情景1：预订餐位 (Booking a table)
A: 你好，我想预订今晚7点的餐位。
B: 当然，让我来为您查看一下。
请问是几位？
A: 两位。
B: 好的，请问您的名字是？
A: 我的名字是张三。
B: 好的，张三先生，我已经帮您预订了一个晚上7点的餐位。
请您准时到达。
情景2：点餐 (Ordering food)
A: 服务员，麻烦给我一份菜单。
B: 当然，请您稍等片刻。
(服务员递给客人菜单)
A: 谢谢。
我想要一份鱼香肉丝，一份宫保鸡丁和一碗米饭。
B: 好的，鱼香肉丝，宫保鸡丁和米饭。
请问还需要其他的吗？
A: 不需要了，就这些。
B: 好的，我会尽快为您安排上菜。
情景3：支付账单 (Paying the bill)
A: 请问我可以付账了吗？
B: 当然，请您稍等片刻。
(服务员将账单递给客人)
A: 这是账单吗？请帮我结账。
B: 当然，请问您是使用现金支付还是刷卡？
A: 我使用刷卡支付。
B: 好的，请您刷卡在这边的刷卡机上。
(客人刷卡完成)
B: 谢谢您的惠顾，祝您下次光临。
情景4：感谢与道别 (Thanking and saying goodbye)
A: 这顿饭很美味，谢谢您的服务。
B: 非常感谢您的夸奖，希望您满意。
祝您有一个愉快的晚上。
A: 再见。
B: 再见，欢迎您下次光临。
以上是一些常见的餐厅英语口语情景对话。
希望对您有所帮助！。
英语——餐厅情景对话
英语——餐厅情景对话Dialogue 1(A couple waiting to be seated in a crowded restaurant) （一对夫妇在拥挤的餐厅外等待就座）A: Do you have a reservation, sir 请问您订位了吗？先生，太太？B: No, I am afraid we don’t. 没有。
A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available 很抱歉，餐厅已经满座了。
约要等30分钟才会有空桌。
你们介意在休息室喝点东西直至有空桌吗？B: No，thanks. We’ll come back later. May I reserve a table for two 不用了，谢谢。
我们等一会儿再来。
请替我们预定一张二人桌，可以吗？A: Yes, of course. May I have your name, sir 当然可以。
请问先生贵姓？B: Bruce. By the way. Can we have a table by the window 布鲁斯。
顺便，我们可以要一张靠近窗口的桌子吗？A: We’ll try to arrange it but I can’t guarantee, sir. 我们会尽量安排，但不能保证，先生。
B: That’s fine. 我们明白了。
(Half an hour later, the couple comes back.) 半小时后，布鲁斯夫妇回来了。
A: Your table is ready, sir. Please step this way. 你们的桌子已经准备好了，先生，太太。
听力必考21大场景
听力必考21大场景一、餐馆场景restaurant餐馆; cafeteria自助餐厅;buffet自助餐; canteen; dining hall食堂,餐厅;coffee shop: cafe咖啡屋; snack bar小吃街、大排挡go out for dinner / dinner out / eat out出去吃饭waiter/waitress男/女服务生;order点菜: serve上菜;menu菜单; bi ll 账单; pay the bill付账;tip小费; change零钱Keep the change！不用找零钱了！treat请客This is ny treat: / It's on me!我请客!go Dutch: Let's go fifty fifty. AA制Help yourself.请随便吃knife刀; fork叉; chopsticks筷子;spoon勺子; plate碟子; tray托盘;appetizer开胃菜; dessert甜品,水果;soup汤; steak牛排; cheese奶酪;sandwich三明治; hamburger汉堡包;French fries炸薯条: pizza披萨;bacon培根; chicken鸡肉; beef牛肉; pork猪肉drink喝,饮料; wine红酒; coke可口可乐; coffee咖啡;dressing调味酱; pepper胡椒; ketchup番茄酱delicious/yummy可口的; rare半熟的二、邮局场景stamp邮票; envelope信封;package/parcel包裹; insurance保险;parcel form包裹单; zip code邮编;weight重量; overweight超重;postage邮费; extra postage额外邮资；send/post / deliver a letter/mail寄/发信；delivery投递,传送; claim领取;express mail快件; EMS特快专递;airmail航空信件; surface mail平邮;ordinary letter平信; registered letter挂号信三、图书馆场景library card借书证; borrow借入; lend借出;keep持有,保管,存放; renew续借; return归还;overdue借书逾期; pay a fine交罚款;librarian图书管理员; bookshel f 书架;novel小说; science fiction料幻小说;magazine杂志; periodical期刊; reference book参考书;四、校园场景tuition学费; scholarship奖学金;term/semester学期: seminar研讨班;presentation课堂发言;assignment/homework作业; register注册;be absent缺席; final exam期末考试;review/go over复习; fail/pass不及格/通过;cut a class逃课: graduate毕业; stationery文具;essay/paper论文; paper试卷;attend a lecture听讲座; textbook课本;classroom教室; laboratory实验室；mark/grade成绩; course课程; subject学科；playground操场五、医院及健康场景doctor医生; dentist牙医; physician内科医生;surgeon外科医生; nurse护士;hospital医院; clinic诊所; Health Center医疗中心; emergeney room/ department急诊室;emergent treatment急教处理;first aid急救; treatment治疗手段;check up检查; physical examination体检;take one's temperature / blood pressure测量体温/血压;show one's tongue伸出舌头; visiting hours探视时间;write a prescription开处方; give an injection打针；medicine药; pills /tablets药丸/药片;aspirin阿司匹林; suffer from受….苦;pain疼痛; headache头痛; stomachache肚子痛;backache背痛; sore-throat喉咙痛;cough咳嗽; fever发烧; cold /flu感冒/流感have/catch a cold患感冒; heart attack心脏病; dizxy眩晕的-What's up? / How is it going? / How are you?-I'm fine. /I feel good/ terrific. /I couldn't be better. /Nothing is very wrong with me.好。
英语口语情景餐厅点餐
英语口语情景餐厅点餐(总6页)-CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除角色分配：服务员1、2、3 顾客：ABCDE情景一：讨论去哪家餐厅吃饭A：It’s my treat today , which restaurant shall we go （今晚我请客，我们去哪家餐馆）B：I recommend a decent India restaurant .this India restaurant is famous for it’s curry.( 我推荐一家像样的印度餐馆，这家印度餐馆以咖喱闻名)C：Oh , no .I’m not used to eating curry, and I don’tlike India cuisine .(不，我吃不惯咖喱，并且我不喜欢印度菜)D：why don’t we go to eat Japanese food (不如我们去吃日本料理)A：no ,absolutely not ,I hate Japan .(不，绝对不行。
我讨厌日本) E：don’t argue . we go to eat western food.(别争了。
我们去吃西餐吧)ABCD：that，good idea.情景二进餐厅点餐123 welcome，please！1：how many in your group today（您几位）A：5 people1：smoking or non-smoking?(吸烟区还是无烟区)B：non-smoking thanks (无烟区，谢谢)1：right this way ,please.(请往这边走)Please take your seats ,here are the menus ,would you like to drink something first?(请坐，这里是我们的菜单。
饭店英语unit12
Introduction
Credit cards or Cash
Many guests prefer to carry their money in the form of traveler’s checks because these are safer than cash. If the guest loses them, or if they are stolen, he can get his money back. Traveler’s checks have other advantages. They can be bought in different kinds of currency, so the guest does not have to worry about the changing of the exchange rates.
IV Topic Extension
(Two minutes later)
W: Here is your card, and your receipt. Could you sign here? G: Ok. (Mr. Green takes out 50 Yuan ) That’s my tip for you. W: That’s very kind of you, sir. But we don’t accept tips. It’s against
Mr. Gray invites some friends to have dinner in Rose Restaurant. When they finish the meal, Mr. Gray calls the waitress.
G: Waitress! W: Yes, sir. Would you like anything else? G: No, thank you. Can I have my bill, please? W: Yes, sir. Here it is. G: How much is it? W: Your bill comes to US$ 52.
饭店情景英语对话
饭店情景英语对话1_check in[00:00.00]Lesson One Guest Comes to Register[00:30.71]第一课请客人登记[01:01.41]G:Hi,I’m here to check in.[01:03.29]旅客:你好,我来登记入住。
[01:05.18]R:You must be rson.[01:07.46]登记员:你一定是Larson先生吧。
[01:09.75]G:Y es,that’s right.[01:11.33]旅客:是的，没错。
[01:12.91]R:Welcome to Tianjin International Building.[01:15.18]登记员:欢迎你住进天津国际大厦。
[01:17.45]Would you please fill out this registration form?[01:19.74]请你填一下这份登记表好吗？[01:22.02]R:Thank you ...Excuse me,sir.Y ou forgot to fill in your visa number. [01:25.30]登记员:谢谢你.......对不起，先生，你忘记填写签证号码了。
[01:28.58]G:Did I?Let me see that...Oh,sorry...Here you are.[01:32.76]旅客:是吗？让我看看...... 喔，对不起...给你。
[01:36.94]R:And would you sign here,please? Thank you.[01:39.67]登记员:先生,请你在这里签一下字，谢谢，[01:42.40]May I see your passport,please ...Thank you.[01:45.48]我能看一下你的护照吗？......谢谢。
[01:48.56]Would you mind leaving your passport here for an hour or so?[01:51.24]您介不介意把您的护照放在这儿一小时左右？[01:53.92]We must/have to make a copy of your passport and visa for our records. [01:56.85]我们需要复印一份保留。
饭店实用英语scene 12
Ⅱ. Hotel Practical English
Ⅱ. Hotel Practical English
Dialogue 2
I'd Like to Have Some Lunch
(A: Hostess B: Guest)
• A: Gooorning. I'd like to have some lunch.
moment. Would you mind to wait for a while? • B: Certainly not. But how long do you think I’ll have to wait？
• A: Look at the table in the corner, sir. I guess it will be free in a minute.
• B: Excuse me. Where is the bathroom? I want to wash my hands first.
Ⅱ. Hotel Practical English
• A: It’s on the second floor. Go straight; you will see it on the right. • B: Thank you. • A: It’s my pleasure.
B: Yes.
A: Right this way, please.
B: Excuse me. I’m afraid my friends can’t find me. I want to wait for them in the lobby.
A: Don’t worry, Mr. Paul. When your friends come, I’ll show them to your room.
酒店情景英语chapter 12 Food and Beverage Service in Chinese Style
Dialogue 3 Setting the Table Bill
Context: The guest has finished his lunch and has some questions about the bill. The waitress will explain the bill and help to pay for it .
Guest: No ,thank you. Staff: Thank you, sir. Your dishes will be served in a
minute.
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Dialogue2 Serving Chinese Banquet
Contest: Mr. Smith and his friend’s are having a Chinese banquet?
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Beijing Roast Duck
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Kung Pao Chicken
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another four dishes, I am nearly full. (After serving pomfret with brown sauce) Guest 1: It is said that the banquets will come to the
end when fish is served. Staff: Yes, the following is the fried vegetable with
4,6级听力中常考的17大场景词归纳
3) Post office 邮局场景
postal clerk 邮局工作人员 mail(send, post)a letter寄信 fill out form 填表
loan 借出 check out 办手续借出 check in 还回
renew 续借 be due 到期 overdue 超过期限 fine 罚款 return 归还 title 书名catalogue 目录 author 作者 subject 主题 index 索引 periodical 期刊 magazine 通俗刊物 journal 学术刊物 current issue 现刊 back issue 过刊
latest issue 最新刊 newspaper 报纸 publication 出版物 circulation desk出纳台 call slip 索书单 open shelves 开架
closed shelves 闭架 stack(room) 书库 bound volume 合订本 book on reserve保留图书 dictionary 工具书,字典 reference book 参考书 reading room 阅览室 call number 索取号 library card 借书证
fee 费用 insurance fee 保价费 slot 投信 postal code 邮政编码 receiver 收信人 overweight 超重
4) School 学校场景
Campus 校园 dorm(itory) 宿舍 department 系
饭店情景英语
PARTⅠTHE FRONT OFFICE 第一部分前厅INTRODUCTION The M anager’s RemarksThe aim of a hotel is to create a home away from home for all the travelling guests who need rest, food and drink.The front office of a hotel is not only its “shop window” but a lso its “nerve center”. The front office staff’s efficiency and personality are of great importance to guest’s vacation or business, and indeed, the hotel’s operation itself are made or ruined.The front office staff seem to “do it all” - receive reservations, register guests, assign rooms, distribute baggage, store guests’ valuables, provide information, deliver mails and messages, exchange foreign currencies, check room occupancies, check guests out and so on.In order to fulfil these tasks, the staff must have a neat and smart appearance, good manners, adaptability, knowledge of languages and a head for figures. The most important of all the qualities is a real liking for people and a warm desire to help them.Besides, front desk staff should encourage and settle the guests’ complaints. That will soothe an unhappy guest and reveal the hotel’sproblems so that the operation can be bettered.In short, all staff ought to remember that the hotel will enjoy greater financial success only with the greater satisfaction the guests receive from the “home away from home”.Word ListRemark n.陈述、言语Nerve n.神经Realization n.实现Operation n.经营Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性smart α.活泼的、精明的appearance n.外表good manners 彬彬有礼adaptability n.适应性figure n.数字settle υ.解决、安定complaint n.投诉、抱怨reveal υ.显示financial α.财政的、财经的satisfaction n.满意Useful ExpressionsNot only … but also … 不仅…而且…to seen to 似乎，好像……a liking for 对……喜爱So that …以便To check Sb. Out 结某人的帐（以使之可离开旅馆）in order to 为了……ought to 应当……in short 简言之，总而言之UNIT 1 Room Reservations 订房间1-1 A long Distance Call ReservationScene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.Reservations (R): Shanghai Haitian Hotel. Reservation Desk, can I help you?B: I’m calling from New Y ork. I’d like to book a room in your hotel.R: What kind of room would you like, sir? We have single rooms, double rooms, suites and Deluxe suites in Japanese, British, Roman, French and presidential styles.B: A British suite, please.R: Would you like breakfast?B: No, thanks.R: Can you give me your name please, sir?B: Bellow. B-E-L-L-O-W.R: Thank you, Mr. Bellow. And your arrival and departure dates?B: From May 26th to May 29th.R: V ery well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I Correct, Mr. Bellow?B: Yes, thank you.R: What time will you be arriving, Mr. Bellow?B: Around 5:00 p.m.R: All right. Y ou’ll be expected to be here then.B: That’s fine. Thank you, Mr. Bellow. Good-bye.R: Good-bye.1-2 A Group ReservationScene:The telephone rings. The Reservations (R) answers the phone.R: Reservations. May I help you?Client(C): Yes. The American People-to-people Education Delegation（代表团）will be visiting Shanghai a t the end of this month. I’d like to book 10 double rooms with twin beds for five days.R: For which dates?C: For May 23rd, 24th, … and 27th.R: One moment please, sir.(The reservations check the list.)Y es, we can confirm 10 rooms for five days.C: Thank you. Is there a special rate for a group reservation?R: Yes, there is a 10 per cent discount.C: That’s fine.R: By the way, how will they be getting to Shanghai? Will they be comingby air?C: Yes.R: Could you give me the flight number, please, in case the plane’s late? C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.R: Thank you, sir.C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big Conference hall?R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager a bout that. Please hold on a moment and I’ll see if I can p ut you through.1-3 A Local Call ReservationScene:The Reservations (R) answers the phone as soon as it rings.R: Reception. Can I help you?Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.R: How long will he be staying?C: I don’t know, but it could be anything from seven to ten.R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.C: What if there isn’t any room then?R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby Hotel.C: Fine. How much do you charge（收费）for a single room with breakfast? R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?C: His company will cover all the expenses. We’ll send you a check right away.R: Thank you, sir.C: Thank you. Good-bye.Word ListReservation n.保留、预定Suite n.套房charge υ.收费reservationist n.预订处值班员Roman α.罗马的Presidential α.总统的Client n.顾客Confirm υ.进一步确定、证实Discount n.折扣Program n.议程、节目Reception n.接待，欢迎Expense n.花费、经费、费用deluxe n.豪华list n.表、目录、名单rate n.价格flight n.飞行、航班conference n.会议guarantee υ.保证check n.支票Useful Expressionsto make a reservation 预订to check in 登记by the way 顺便in case 以防（万一），假使according 根据、按照either…or…或者…或者right away 马上、随即UNIT 2 At the reception Desk 接待处2-1 At the EntranceScene:A car pulls up in front of Haitian Hotel and a doorman (Dm) goes forward to meet the guests, opening the door of the car for them .Dm: Good evening, sir and madam. Welcome to Haitian Hotel.Mr. Bellow (B): Thanks. Good evening.Dm: (Taking out the baggage from the trunk and looking at the name on the baggage tags)I’m the doorman, Mr. Bellow. So you ha ve got altogether four pieces of baggage?B: Er… Maybe five, Margaret (M)?Dm: Five? Oh, sorry. Let me have a check again.M: Oh, no, Henry. Always poor memory! We’ve got only four.B: I see.(To the doorman) Sorry, boy. Y ou’re right. Four pieces.Dm: Never mind, Mr. Bellow. The Reception Desk is straight ahead. After you, please.B: Y es, thank you.2-2 The RegistrationScene:Mr. Bellow (B) checks in at the Reception Desk.Receptionist (R): Good evening. What can I do for you, sir?B: I booked a twin-bed room with bath three weeks ago. I’m Henry Bellow.R: Just a moment, please, Mr. Bellow. I’ll check the arrival list. …Sorry to have kept you waiting, sir. Y es, you have reserved a British suite from today to the 29th.B: Yes, exactly.R: Could I see your passports, please? (Checking the passports and giving them back) Thank you, sir. And would you mind filling in the registration form?B: I’ll take care of it. (Filling out the form) Here you are. Is it all right? R: Yes, thanks. How are you going to pay, in cash or by credit card?B: Could I pay with traveler’s checks?R: Certainly. Here’s the key to Room 908. Please keep it. And the bellman will show you up.(A bellman comes over.)Have a nice evening, sir. And enjoy your stay.B: Thank you.2-3 Receiving a Walk-in GuestScene: A gentleman steps in, trying to find a room for the night. Receptionist(R): Good afternoon, sir. May I help you?Client(C): Y es, please. I've just arrived from Hong Kong. Could you let me have a room for this evening?R: Have you made a reservation, sir?C: I’m afraid not.R: How many people do you have, please?C: Just one. I’m alone.R: Just a moment, please. I have to check if there’s a room available. … Oh, sorry, Sir. All the rooms are booked up. But I think we’ll be able to arrange for a room after six o’clock this evening. If you need a room right now, would you like me to get in touch with somewhere else for you?C: No, thanks. I should say I prefer to stay here. A friend of mine highly recommended your hotel to me. I’ll just wait here till six.R: Y ou are welcome, sir. Perhaps you might feel more comfortable to rest in our lobby after a tiring journey. And if you need any help, do let us know. C: Thank you. No problem.Word ListDoorman. 门童Tag n.标签registration n.登记、注册receptionist n.接待员bellman n. 行李员prefer v.喜欢recommend v.推荐、介绍、建议tiring a.使疲劳的trunk n.行李箱（汽车）baggage n.行李cash n.现金、现款credit n.信用贷款available a.可得到的highly ad.高度的lobby n.(剧院、旅馆等的）门廊、门厅Useful Expressionsto pull up （使）停下to have a check 检查、复核to fill in (out) 填写、填好to take care of 留心to show sb. Up 领某人上楼to be booked up 预订完了to get in touch with 与……取得联系to recommend … to 向……推荐……UNIT 3 The Bellman 行李员3-1 Carrying BaggageScene: The bellman (Bm) does service for the Bellows.Bm : Good evening, madam and sir. I’m the bellman.Mr. Bellow (B)&.Mrs. Bellow(M): Good evening.Bm: V ery glad to have you here. I’ll get the baggage up to your room.B&m: Thank you.Bm: Let me carry your baggage. Are these all yours?M: Four pieces, Henry?B: Yes. (Laughs)Bm: Allow me, madam.(Mr. Bellow tries to carry one of the suitcases up to the baggage cart.)Bm: Oh, leave it to me, I’ll do that for you.B: Thanks.Bm: It’s my pleasure. This way, please.(They are going to the elevator entrance.)Here we are. Please take this elevator to the ninth floor. The floor attendant will meet you at your elevator entrance there and show you to Room 908. I’ll take the baggage elevator and get your suitcases up to the room.B: V ery good. See you then.Bm: See you.3-2 Introducing Hotel ServicesScene: The Bellman (Bm) escorts a lady (L) to her suite along the corridor. Bm: This way, please. Room 308 is at the end of the long corridor.L: Oh, marvellous! The corridor looks lovely, so quiet and well decorated! Beautiful indeed!Bm: I’m glad that you like it. And I’m sure you’ll like your room, too. All our rooms are spacious and airy.L: Good. By the way, could you tell me about your hotel services?Bm: Certainly, madam. Our hotel is a first-rate hotel and chosen as the favorite place to stay in by VIPs, official guests and businessmen from many countries. There are over 300 rooms of international standard, including single rooms, double rooms and suites. There are four spacious Chinese restaurants，deluxe Western-style restaurant, large and small banquet halls bar, a 24-hour cafe and an indoor patio（露台，天井）with drinks.L: How about other services?Bm: Also available are a beauty salon, a barbershop, a souvenir shop…L: Have you got an indoor swimming pool here?Bm: Y es, it’s on the first floor. And we’ve got a billiards（台球）room and bowling room as Well. They ready to serve the guests at their convenience. L: I’d like to have a brochure of your hotel. Where could I get one? Bm: Y ou can take one from Reception Desk. If you don’t mind, I’ll come up again and bring you one.L: Oh, good. That’s very kind of you.Bm: Not at all. I’m always at your service.3-3 Ticket-booking ServiceScene:At the Bell Captain’s（服务员领班）Desk (BC), the Bellows try tomake a flight reservation.BC: Good morning. May I help you?Mr. Bellow (B): Yes, I’d like to fly to Guilin on Saturday. Could you book tickets for me?BC: Y ou have to book the tickets five days in advance. Now it’s the busy season for travelling, you know. Sorry to say all the tickets are booked up. B: No tickets! What luck! But I …BC: I wonder if you’d consider going there by train instead. Y ou can have train tickets and they’re much cheaper，actually.B: Well, it seems we’ll have to take the train.BC: What time would you like to leave?B: At noon, if possible.BC: How many tickets do you need?B: Two soft berths（卧铺）, please.BC: (Looking at the timetable) Will 2:15 be all right?B: Y es, that’ll be fine.BC: Just a moment, while I call the station. …(After the call) I’m sorry, there aren’t any more seats left on the 2:15 train, but there is a train leaving on Saturday morning. That’s No.79 special express（特快）. It will leave at7 a.m. What do you think of it, sir?B: Well, I suppose I’ll have to take that one. My name is Henry Bellow. And here’s the money for booking.BC: I wish you a wonderful trip to Guilin.B: Thank you. They say Guilin leads the world in beautiful scenery. To tell the truth, my wife has been dying to go there.Mrs. Bellow (M): (Appearing) and so have you.Word listSuitcase n.衣箱Cart n. 小推车Entrance n. 入口处Attendant n. 侍者、服务员Corridor n. 走廊、通路Decorate v.装饰Airy a. 通风的Favorite a. 特别喜爱的Standard n.标准、规格Banquet n. 宴会、盛宴Suppose v. 假定、猜想Elevator n. 电梯Duty n. 责任Service n. 服务Choose v. 挑选、选择Spacious a. 广阔的、宽敞的Souvenir n. 纪念品Official a. 官方的、公务上的Restaurant n. 饭店、餐馆Indoor a. 室内的Patio n. 院子（连屋）室外就餐处Brochure n.小册子Consider v.考虑Timetable n. 时刻表Salon n.沙龙、美容室Convenience n. 便利、方便Instead ad. 代替Trip n. 旅程Useful ExpressionsTo do service forTo leave … to …To escort … to …At the end ofAt one’s convenience As wellIn advanceIf possibleTo think ofTo tell the truthTo be dying to do sth. 为……服务，效劳把……留给……陪同……去……在……的尽头在……方便时也预先如果可能的话想到说实话，老实说迫不及待（干某事）UNIT 4 At the Information Desk4-1 Mail ServiceScene: Mr. Bellow (B) is going to the Information Desk with a letter in his hand.Receptionist(R): Good afternoon, sir.B: Good afternoon. Could you please mail a letter for me?R: Yes. Have you stuck on the stamps yet?B: No. I need to buy some.R: (Looking at the letter)Is it to San Francisco?B: Yes. And I’d like to send it by ordinary air mail.R: (Weighing the letter on the scales)Eighteen yuan and sixty fen…B: Overweight?R: Yes.R: Eighteen yuan and sixty fen.B: Thank you. Here it is.(Giving the money)R: Here are your stamps. Please stick them on together with the air mailsticker on the front of the envelope.B: All right. One more thing, I want to send a telex and a fax to New Y ork. Can you arrange it for me?R: Oh, yes, sir. We have telex and fax service in our hotel.Would you please go to the business center? Y ou can send your telex and fax there.B: Well, I’ll be going there. Thank you for your information.R: Y ou are welcome.4-2 Introducing Some Scenic SpotsScene:The Bellows plan to go around town. The Receptionist(R) gives them some suggestions.R: Good morning!Mr. Bellow (B): Good morning! Today we can afford a whole day for sightseeing. Could you tell us some places of historical interest in Shanghai?R: Have you ever been in Shanghai before?B: No, this is our first trip here.R: I’m very pleased to suggest that you go to visit the Y u Yuan Garden （豫园）and the Jade Buddha Temple(玉佛寺), the main attractions in Shanghai. They are often visited by foreign guests.Mrs. Bellow (M): And why are those places so popular?R: Because they are of typical Chinese national style. The Y u Yuan Garden is not only the pearl of Shanghai, but also called the “No.1 Vista in East China”. Y ou can see beautiful pavilions, terraces, rockeries, ponds, as well as buildings decorated with fine brick designs and wood carvings.B: Good, I’ll take some p ictures. Then, how about the temple?R: The Jade Buddha Temple is one of the most famous temples in China. There are two white jade statues of Sakyamuni brought from Burma more than a hundred years ago.M: Oh, great! We’ll have a good chance to feast our eyes.R: What’s more, the con struction of the Grand Hall is magnificent.B: I think I’ll enjoy the architecture of the temple, too.M: Both places sound worth visiting. Henry, let’s go.4-3 Showing the wayScene:The Bellows are asking the way at the Reception Desk. Receptionist(R): Good morning, sir.Mr. Bellow (B): Good morning. Excuse me, but could you tell me how to go to the Friendship Store? I can’t find the exact spot on the map.R: Y es, of course. Our hotel is located on Ming Y uan Road in the western district of Shanghai. But the Friendship Store is within easy reach. Y ou can take No.27 Trolley Bus and get off at Sichuan Road. Go ahead along the road and turn left at the first crossing. Then go straight on until you find the second crossing. At the corner of the street, you’ll find a high-rise. That’s the shop.Mrs. Bellow (M): Henry, it seems too complicated. We’ll get lost, I’m afraid. Shall we try another shop?B: What are you worrying about? I want to buy a Chinese-style dress for you for your birthday. They say foreigners are offered the best service there at the Friendship Store.M: Then, why not take a taxi, my dear.B: All right, let’s.(To the Receptionist) Could you order a taxi cab for us?R: Yes, I’d be glad to. (Calls a taxi by phone)The car is expected to come within five minutes, sir. By the way, the Friendship Store is near the Huangpu River and if you could afford time, dowalk along the Bund and see the beautiful scenery and the harbor. It’s alive with activity.B: That sounds like a very good idea.R: An d there’s the Old Men’s Jazz Band at the Peace Hotel Cafe.It’s well-known even abroad and much appreciated by foreign guests. If you are interested in that, you might go there and have a cup of coffee.M: Wonderful! Thank you for your nice suggestions.R: It’s my pleasure.Word ListOrdinary a.普通的Sticker n.粘纸Telex n. 电传Fax n.传真电报Sightseeing n.观光Typical a.典型的Pavilion n.亭子、楼阁Rockery n. 石头假山Decorate v.装饰Buddhist a.Architecture n. 建筑式样，风格Burma n. 缅甸（国名）Envelope n. 信封Spot n. 点、地点、场所District n. 地区Trolley-bus n. 有轨电车Scenery n. 风景、景色Band n. 乐团Carving n. 雕刻、雕刻品Buddha n. 佛Magnificent a.宏伟的Sakyamuni n. 释迦牟尼Pearl n. 珍珠Terrace n. 平台、阳台Pond n. 池塘Brick n. 砖头Statue n. 雕像、塑像Appreciate v. 欣赏Afford v. 抽得出（时间）Exact a. 确切的Locate v. 座落于、位于High-rise n. 多层高楼Complicated a. 复杂的Jazz n. 爵士音乐Mass a.群众性的Scenic a.风景的Useful Expressionsto stick … on 把……粘贴在……上places of historical interest 名胜古迹one more thing 还有一件事within easy reach 很近to be located(on) 座落于、位于at the corner of 在……拐角处to get lost 迷路to be decorated with 由……装饰to take pictures 照相what’s more还有UNIT 5 The Cashier5-1 Foreign Currency ExchangeScene:Mr. Bellow (B) is making his way to the foreign exchange counter. He wants to change some US Dollars for RMB.Cashier(C): Good afternoon, sir. Can I help you?B: I’d like to change some US dollars and I’d like to know today’s exchange rate.C: According to today’s exchange rate, every US dollar in cash is equivalent to 6.17 RMB. How much would you like to change, sir?B: Well, I’ll change one thousand and h ere’s the money.C: Would you please fill in this form?B: All right.C: Please write your name, passport number and room number on the slip. B: Here you are.C: Thank you. Y ou’ll have it right away. Will you sign your name here on this memo?B: OK, Will you please give me some one-yuan notes? I need some smallchange.C: All right.(Changing the money)Mr. Bellow, here it is. Please have a check and keep the exchange memo. B: Oh, yes, thanks. By the way, can you tell me what I should do with the RMB left with me?C: Y ou can to go to the Bank of China or the airport exchange office to change it back into dollars.B: I see. Thanks.C: Y ou are welcome.5-2 Checking OutScene:Mr. Bellow (B) checks out at the Cashier’s Desk.Cashier(C): Good morning, sir. May I help you?B: Is this where I can pay my hotel bills?C: Yes, please tell me your room number and when you are checking out. B: My room number is 902 and I’d like to check out now.C: Just a moment, please. (Checks files)Are you Mr. Bellow?B: Yes.C: Did you have breakfast this morning?B: Yes, but I paid cash for it.C: And have you used any hotel services since breakfast?B: Yes. I used the mini-bar. I drank a can of Coca-Cola.C: All right…(Giving Mr. Bellow the bill)Here you are sir. Please check it.B: I’m sorry. What’s this for?(Pointing to a figure)C: That’s for the drinks and phone calls you made from your room.B: Oh, I see. Thank you. Can I pay with traveler’s checks?C: Certainly, sir.(Mr. Bellow fills out checks and gives them and his passport to the cashier.)Here are your bill and receipt, Mr. Bellow. We hope you enjoyed your stay with us here and that you’ll have a pleasant trip home.B: Thank you. And we’ll have a trip to Guilin before we go home.5-3 Mis-calculationScene:Mr. Bellow (B) goes back to the Cashier’s Desk, thoughtfully and hurriedly.Cashier(C): Good morning, sir. May I help you?B: Just now I checked out here. But back in my room, I found that there might be something wrong with the bill.C: Oh, yes?B: I checked in on the 26th and will leave this morning. That’s exactly three days, I think. But I paid for three days and a half.C: Well, let me see. The 26th, the 27th,the 28th…Ah yes, you checked out in the morning, so you only stayed here for three days, no more. Sorry, sir. I do apologize for my mis-checking.B: That’s all right.C: Now let me give you another receipt and please check it. Here is the money you overpaid.B: Thank you.C: I’m awfully sorry to have caused you so much trouble.I’ll try to be more careful another time.Word ListCashier n.出纳员equivalent a.相等的、相当的Sign n.符号、招牌、迹象；v.签名、示意Count v.数Bill n.帐单Mini-bar n.小冰箱Can n.听头、罐头Mis-check v.计帐出错memo n.备忘录、（商）便笺、便函file n.汇订的文件、卷宗、档案receipt n.收到、收据、收条Coca-Cola n.可口可乐（饮料）apologize v.道歉、谢罪overpay v.多付（钱款）Useful Expressionsto be equivalent to right awayto check outto point toto apologize for just now 相当于、等价于立刻结帐指抱歉、致歉刚才UNIT 6Settling Guests’ Complaints6-1 Changing a RoomScene: Mr. Bellow (B) Wants to change a room. He goes to the assistant manager (AM).（大堂副理）AM: Good morning, sir. What can I do for you?B: I’m Bellow, I’m in Room908.Can you change the room for me? It’s too noisy. My wife was woken up several times by the noise the baggage elevator made. She said it was too much for her.AM: I’m awful ly sorry, sir. I do apologize. Room 908 is at the end of the corridor. It’s possible that the noise is heard early in the morning when all is quiet.B: Anyhow, I’d like to change our room.AM: No problem, sir. We’ll manage it, but we don’t have any spare r oom today. Could you wait till tomorrow? The American People-to-people Education Delegation will be leaving tomorrow morning. There’ll be some rooms for you to choose from.B: All right. I hope we’ll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.AM: Be sure. I’ll make a note of that. Every thing will be taken care of. And if there is anything more you need, please let us know.6-2 At the Lost and Found DeskScene:Mr. Bellow (B) complains to the Assistant Manager (AM) about the slowness in service.B: Hello, my watch was lost. Y ou promised me to look for it right away. Now, two hours have passed and I still haven’t heard from you. What’s the matter?AW: Mr. Bellow, we are sorry to have kept you waiting, but you said that this morning you had changed money at the Currency Exchange Desk, bought a tourist map at the newspaper stand(报摊), had your hair cut at the barber’s and had your lunch at the restaurant. Because you have been to several places, we need more time to find it.B: Well, I was wondering whether you were still working on it.AM: Y es, we are. Two porters are still busy checking around.B: I’m sure the watch is here. I hope you’ll try to find it for me as soon as possible.AM: Of course. We’ll let you know as soon as we find it. Please don’t be worried.B: All right. Thank you.6-3 Charging MoreScene:At the Reception Desk, a guest (G) insists on staying longer without paying more.Employee (E): Good morning. May I help you?G: My flight doesn’t leave till 5:45 p.m. and I don’t want to wait around at the airport all day. Could I still rest in the room this afternoon?E: Excuse me, sir. According to our regulations, a half day’s rent is charge d against a room this afternoon. W e’ll have to charg e you 50% of the price. G: (Angrily) What? Ask for money again? I have settled accounts. I won’t pay more for the two or three hours. No more! Do you hear?E: We’d like to help you as we can. Y ou may leave your baggage here until 4:30. Just speak to the porter and he’ll take care of it…free of charge, of course.G: But damn it! I won’t give you one more cent!F: The porter will keep your baggage free of charge, sir, and you’re welcome, to rest in the lobby.G: No, I insist on having a rest in the room.E: Then, if you’ll wait a mom ent, please, sir? I’ll ask our manager to comeand take care of your request. Word Listawfully ad. 非常、很、十分anyhow ad. 不管怎样、无论如何promise n.&v. 应诺、诺言、保证worried a.烦恼的、焦虑的regulation n. 规则、规章、法规account n. 帐目、帐insist v. 坚持request n.& v. 请求、要求quiet a.安静的vacate v. 使空出、腾出、搬出Useful Expressionsto wake upto make a noiseto have a sound sleep to make a note ofto promise sb. to do sth. to be busy doing sth as…as possibleas soon asto ask forto settle accounts 叫醒发出噪声睡得好、醋睡做笔记应诺（某人）做某事忙于……尽可能的……一……就……请求free of charge to insist on 结帐免费坚持PART ⅡTHE HOUSEKEEPING DEPARTMEN T’INTRODUCTIONThe Manager’s RemarksThe housekeeping department is the backbone of a hotel. In a sense, it is possible to say that a clean and attractive guest room is the product that the hotel sells.The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel. The laundry and valet service and many personal services are also parts of their jobs. And they must coordinate the work closely with the front office.This department as a whole is required to make the guest’s stays comfortable and pleasing. Any reasonable request must be fulfilled. But good service means more than fulfilling requests. Whenever and wherever possible, the staff should offer to do extra things for the guests. What’s more, whenever there is an opportunity to “sell”, the staff should take it and suggest that guests use the hotel services as much as possible. They shouldmake sure that they are really selling what the guest wants to buy.It should be noted that the most important characteristic in the housekeeping department, and indeed throughout the hotel world, is the willingness to serve and please the guests. The housekeeping staff, such as chamber maids, housemen, linen room（布草房）attendants, supervisors and housekeepers（管家）, can do a great deal to assure a high business repeat （回头客）and occupancy rate, not only through the efficiency in their jobs but also through their heartfelt warmth in serving the guests.Word Listhousekeeping department房务部backbone n. 脊梁、脊柱、骨干attractive a. 有吸引力的product n.产品、产量cleanliness n. 清洁laundry n. 洗衣valet n. 洗烫工personal a. 个人的、私人的coordinate v. 协调fulfil v. 履行、完成opportunity n. 机会characteristic a.特有的；n.特性willingness n.愿意chamber n. 房间maid n. 侍女、少女chamber maid 客房女服务员houseman n. 杂务工supervisor n. 管理员、主管comfortable a.舒适的pleasing a. 使人愉快的business repeat rate 回客率assure v. 使确信、保障heart-felt a. 感人肺腑的Useful Expressionsin a senseto see toto coordinate…with…as a wholeIt should be noted that…as much as possibleto make sure 在某种意义上注意、负责与……合作，与……协商作为整体而言应当注意尽量多弄清、使确定、使确信UNIT 1Guiding the Guests to Their Rooms1-1 Recognizing the GuestsScene: The Bellows leave the elevator.The floor attendant (FA) steps forward to welcome them.。
六级听力——餐馆场景
六级听力——餐馆场景餐馆restaurant 餐馆dining hall 食堂cafeteria 自助餐厅bar 酒吧inn 小旅馆，小客栈motel 汽车旅馆fast food 快餐店snack food 小吃snack bar 快餐店subway 赛百味sandwich 三明治bread talks 面包新语pizza hut 必胜客hamburger 汉堡burger king 汉堡王pub 酒吧French restaurant 法式餐厅Italian restaurant 意式餐厅place 餐馆食品：buffet 自助餐salad 沙拉soup 汤eat soup 喝汤soup spoon 汤匙table manners 饭桌礼仪sauce 汁，酱dessert 甜点main dish 主菜pudding 布丁dressing 调味汁doughnut 面包圈French bread 法式面包a loaf 一条面包jam 果酱apple pie 苹果酱sandwich 三明治toast 土司pizza 披萨hamburger 汉堡potato chips 土豆片French fries 炸薯条yoghourt 酸奶steak 牛排soft drink 软饮料soda water 苏打水Orange Juice 橘汁mineral water 矿泉水lemon juice 柠檬汁wine 酒liquor 烈酒beer 啤酒a cup of beer 一杯啤酒动作：menu 菜单order dishes 点菜bring me the menu 看菜单recommendation 推荐，招牌菜付账：pick up the bill 买单I will pick up the table. Let me treat you. Let me foot the bill. It's on me.I will buy the bill.AA制Let's go Dutch. 各人付自己的帐Let's go fifty-fifty.separate checkssplit the billtip 小费Background:book reserve 预定I am sorry all the tables have been booked out.Are you ready to order, sir?See the menuWhat is the specialty of the house?I will be back with your order in a minute.Short-handedI will take care of it right now.You're meal will be free.1996年1月6. W: Do you know Jane works as a dish-washer at restaurant around the corner?M: It isn't a bad job to start with. I wouldn't mind that job for the summer if no others are available.Q: What does the man mean? （D）A. He likes the job of a dish-washer because it pays well.B. He thinks it’s important to have a good job from the beginning.C. He hates to be a dish-washer because it’s boring.D. He would work as a dish-washer in summer if he has to.1997年1月9. M: This is ridiculous! I've been waiting for my meal for more than half an hour.W: I know. But you see, the restaurant is full and we are short-handed today.Q: How does the man feel? （B）A. He is curious.B. He is impatient.C. He is exhausted.D. He is satisfied.1998年1月3. W: I'm out of coins for the slot machine. Do you have any?M: I don't have any either. But I'll get some from the cafe.Q: What does the man offer to do? （A）A. Get some coins at the cafe.B. Buy her a cup of coffee at the cafe.C. Get some coffee from the machine.D. Try to fix the machine.2001年1月2. W: I have a complaint to make, Sir. I had waited ten minutes at the table before the waiter showed up, and I finally got served. And I found it was not what I ordered.M: I am terribly sorry, madam. It's a bit unusually busy tonight. As compensation, your meal will be free.Q: Where does the conversation most probably take place? （C）A. At the information desk.B. In an office.C. In a restaurant.D. At a railway station.。
英文点餐情景对话
英文点餐情景对话Scene: A restaurantServer: Good evening! Welcome to our restaurant. How many people are in your party today?Customer: Hello, there are three of us.Server: Great. Please follow me to your table. Here are the menus. Take your time to look through them.(Customer looks through the menu)Server: Are you ready to order, or would you like some more time? Customer: We're ready to order. I'll have the grilled chicken with mashed potatoes, please.Server: Excellent choice. And for you, ma'am?Customer 2: I'll have the seafood pasta, please.Server: Very well. And for you, sir?Customer 3: I'll go with the rib-eye steak, medium-rare, and a side of steamed vegetables.Server: Perfect. Anything to drink?Customer: I'll have a glass of red wine, please.Customer 2: I'll have a coke.Customer 3: I'll go with a beer.Server: Got it. Your orders will be up shortly. Is there anything else I can assist you with?Customer 3: Can we have some bread while we wait?Server: Certainly. I'll bring that right out for you. Enjoy your meal! (Customer enjoys their meal)Server: How was everything?Customer 2: It was delicious. Thank you!Server: You're welcome. Would you like any dessert or coffee? Customer: I'll have a slice of chocolate cake, please.Customer 2: I'll go with the coffee.Customer 3: I'll pass on dessert, thank you.Server: Alright, I'll bring those out for you. Here is your bill. (Customer pays the bill)Server: Thank you for dining with us. Have a wonderful day! Customer: You too! Thank you!。
饭店英语情景对话
饭店英语情景对话当客人进入一家饭店时，他们可能会与前台接待员进行以下对话：客人：Excuse me, I would like to make a reservation for tonight.接待员：Certainly, sir/madam. How many people will be dining?客人：There will be two of us.接待员：Great. May I have your name, please?客人：My name is John Smith.接待员：Thank you, Mr. Smith. What time would you like to have your reservation?客人：Around 7:00 PM, if possible.接待员：Sure, we can arrange that for you. Can I have a contact number in case we need to reach you?客人：Yes, my phone number is 123-456-7890.接待员：Perfect. Your reservation for two at 7:00 PM under the name John Smith is confirmed. Is there anything else I can assist you with?客人：No, that's all for now. Thank you.接待员：You're welcome, Mr. Smith. We look forward to serving you tonight. Have a great day!当客人到达饭店并想点餐时，他们可能会与服务员进行以下对话：服务员：Good evening, welcome to our restaurant. How may I assist you today?客人：Good evening. We have a reservation under the name John Smith for 7:00 PM.服务员：Thank you, Mr. Smith. Please follow me to your table.（客人被带到餐桌）服务员：Here are the menus. May I start you off with any drinks?客人：Yes, I would like a glass of red wine, please.服务员：Certainly. And for the lady?客人的伴侣：I'll have a sparkling water, please.服务员：Great. I'll be back with your drinks shortly. Please take your time to look at the menu.（服务员返回后）服务员：Here are your drinks. Are you ready to order or do you need more time?客人：I think we're ready. I'll have the grilled salmon with mashed potatoes.客人的伴侣：I'll go for the chicken pasta, please.服务员：Would you like any sides with your main dishes?客人：Yes, I'd like a side of steamed vegetables.客人的伴侣：I'll have a side of garlic bread, please.服务员：Noted. Your orders will be up shortly. Enjoy your meal!客人：Thank you.以上是饭店英语情景对话的例子，希望能够帮到您。
饭店情景英语复习题答案
饭店情景英语复习题答案一、词汇题1. 饭店（Hotel）：A. 住宿的地方2. 预订（Reservation）：B. 预先安排3. 房间服务（Room Service）：C. 送到房间的服务4. 餐厅（Restaurant）：D. 用餐的地方5. 账单（Bill）：E. 需要支付的金额二、选择题1. 当你想预订一间房间时，你应该说：A. "I'd like to make a reservation."B. "I want to check in."C. "Can I have the menu?"答案：A2. 如果你想要额外的枕头，你应该：A. Call the front desk.B. Go to the restaurant.C. Ask for the bill.答案：A3. 在饭店用餐后，你想要结账，应该：A. Ask for the bill.B. Request room service.C. Check out.答案：A三、填空题1. 当你到达饭店时，前台工作人员可能会问你："Do you have a______?"（预订）答案：reservation2. 如果你饿了，你可以要求："I'd like to order some food from the ______."（菜单）答案：menu3. 当你准备离开饭店时，你可能需要："I need to pay my ______ before I leave."（账单）答案：bill四、翻译题1. 请将以下句子从中文翻译成英文：- 我需要一间无烟的房间。
答案：I need a non-smoking room.2. 请将以下句子从英文翻译成中文：- Could you please turn down the bed for me?答案：你能帮我铺一下床吗？五、情景对话场景：你在饭店的餐厅用餐完毕，想要结账。
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2. dessert n. 甜品
budding 布丁
cheese奶酪 ice-cream 冰激凌
3. flavor n. 口味
八种不同味道的冰激凌 eight different flavors of ice-cream v. (加入香料，调味品等）给某物调味 flavor sth (with sth) flavor the pork with ____________________ onions gourmet powder ____________________ black pepper _____________________
4. How would you like your steak, rare, medium or well done？
熟啊？
你想要怎样的牛排啊，嫩一点，半熟，还是全
西餐肉类煮熟的程度： rare嫩，熟的程度小于五成 medium半熟 well done全熟
5. What would you like to go with the steak？ 你的牛排要配什么菜啊？ go with sth. 与某物配合，与某事协调 她的衬衫和她的裙子不匹配。 go with Her blouse doesn’t _______ ______ _______her skirt. 吃鱼最适合喝白葡萄酒。 White wine goes well with fish.
6. It is veal breaded and deep fried to golden brown and served with cream gravy. 芙蓉蛋是把裹了面包渣的小牛肉炸成金黄色,再加 上奶油肉汁。 7. May I have a print of your card, sir? 先生，可以刷一下你的卡吗？
Exercise 1, 2 and 3 on the textbook.
1. Main course of the Western food ① ②
③
① ② ③
牛腿排 rump steak T形骨牛排 T-bone steak 脊扒 fillet steak
2. Way to set the western dishware
8. The card is expired 这张卡过期了。 expire v. 期满 你的驾驶执照什么时候到期啊？ When does your driving license expire? expiry n.期满 合同期满 the expiry of the contract 终止日期 the expiry date
A.
B.
C.
Key: A. C. B.ቤተ መጻሕፍቲ ባይዱ
1. appetizer. n. 开胃菜 Sequence of Western Dinner: appetizer---main course---dessert
caviar鱼子酱
salad 沙拉 baked snail烘蜗牛
gooseliverpaste 鹅肝酱
Chapter Four
Food and Beverage
There is a regular sequence for taking the Western food from appetizer to main course, and to dessert. Please arrange the following pictures according to this sequence.
Summarize the important words and expressions.
1.Recite the new words and expressions of this unit. 2.Translation on the textbook.
3.Prepare the Role Play on the textbook and show it next class.
Read the dialogues in pairs.
1. Which do you prefer, the non-smoking area or the smoking area？ 你想要无烟区还是吸烟区啊？ 2.We would like to have a chef’s salad. 我们想要一份现配的色拉。 3. What would you like to have for the main course？ 主菜你想要点什么啊？