饭店情景英语 (1)

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饭店情景英语100句

您要留口信吗？
对不起，请再说一遍好吗？
祝贺您！
生日快乐！
新年快乐！
圣诞快乐！
节日快乐！
祝您成功！
谢谢您（非常感谢）。
感谢您的忠告（信息、帮助）
谢谢，您真客气。
不用谢。
不用谢。
非常高兴为您服务。
乐意为您效劳。
感谢您在我们饭店下榻。
很抱歉。
对不起。
很抱歉，那是我的过错。
对不起，请您久等了。
对不起，打扰您了。
--This way, please.
44.Turn left/right.
45.It’s in the lobby near the main entrance.
46.It’s at the end of the corridor.
提醒用语
47.Mind/Watch your step.
48.Please be careful.
三For Hotel Management
销售用语
76.What kind of rooms / food would you like to have?
77.Here is a brochure of our hotel and our tariff.
78.We’ll give you a 10%(ten percent) discount.
12.Pardon? I beg your pardon.
祝贺语
13.Congratulations!
14.Happy Birthday!
15.Happy New Year!
16.Merry Christmas!
17.Have a nice holiday!
18.Wish you every success!

餐厅英语类餐厅情景对话

美联英语提供：餐厅情景对话(一)分享一个免费试听课，名额有限，碰碰运气吧/test/xingzuo.html?tid=16-73675-0周清:How do you like the boiled beef in chili soup?你觉得刚才的水煮牛肉怎么样?山姆:I love the tender beef, but it's far too spicy. I can't feel my tongue.牛肉很嫩.我很喜欢。

但是这也太辣了.我舌头都麻了。

周清:No wonder you only had a little bit.难怪你只吃了一点。

山姆:So Sichuan food in China is different from that in the US, right?原来中国的川菜和我在美国吃的不一样啊，对吗?周清:Right. The overseas Chinese food isn't as authentic as real Chinese food.可不是嘛。

国外的中餐一般都不正宗。

山姆:Having Sichuan food in China is like a taste adventure. I'll tell my tongue to be careful.在中国吃川菜就像冒险。

我得告诉我的舌头小心点。

周清:We may need to get something for your tongue now. You seem still hungry.看来得给你的舌头找点吃的。

你貌似没吃饱。

山姆:Thank you. Some bread will do.谢谢你。

吃点面包就好了。

餐馆点餐英语情景对话：粤菜餐馆苏珊:We'd like to try some cantonese food. Could you make some recommendations?我们想尝尝粤莱.你能否给我们推荐一下?凯西:Sure. We have some typical cantonese food today: Roast Suckling Pig.the Battle between the Dragon and the Tiger.Fried Milk.Salt- Baked Chicken and Dog Meat Casserole.当然。

unit1饭店情景英语

1.1 A Long Distance Call Reservation
❖B：How much is a British suite? ❖R：CNY 1,288 with breakfast
,equivalent to 200 US dollars. ❖B: Good. I’ll take it.
THANKS！
arrival and departure dates? ❖B: From May 26th to May 29th.
1.1 A Long Distance Call Reservation
❖R: Very well, Mr. Bellow. A British suite from May 26th to May 29th.Am I correct, Mr. Bellow?
❖C: Are you sure there is a room available there?
❖R: Don’t worry, sir. We have the referral system. Just a moment, please.(After connecting Xingzhong Hotel)Yes, there is.
1.1 A Long Distance Call Reservation
❖Reservationist(R): Shanghai Huatian Hotel. Reservation Desk. Can I help you?
❖B: I′m calling from New York. I′d like to reserve a room in your hotel.
❖C: I’d like to reserve a junior suite for our boss Mr. George Smith. He will be staying from Oct.7th to 10th.

《饭店情景英语》

One day it was announced to all of the feeling s that the island was going to sink to the bottom of the ocean. So all the feelings prepar ed their boats to leave .
Then Love decided to ask Vanity for help who was passing by in a beautiful vessel. Love cried out, "Vanity, help me please!" "I can't help you," Vanity said, "You are all wet and will damage my beautiful boat.“
精选2021版课件
21
Exercises 3
She began looking for someone to ask for help. Just t hen Richness was passing by in a grand boat. Love asked,“ Richness, can I come with you on your boat?" Richness answered, "I'm sorry, but there is a lot of silver and gold on my bo at and there would be no room for you anywhere.“
精选2021版课件
5
H UNIT 2
Page 20
At the Reception Desk , 在接待处

餐厅英语口语情景对话

餐厅英语口语情景对话
情景1：预订餐位 (Booking a table)
A: 你好，我想预订今晚7点的餐位。

B: 当然，让我来为您查看一下。

请问是几位？
A: 两位。

B: 好的，请问您的名字是？
A: 我的名字是张三。

B: 好的，张三先生，我已经帮您预订了一个晚上7点的餐位。

请您准时到达。

情景2：点餐 (Ordering food)
A: 服务员，麻烦给我一份菜单。

B: 当然，请您稍等片刻。

(服务员递给客人菜单)
A: 谢谢。

我想要一份鱼香肉丝，一份宫保鸡丁和一碗米饭。

B: 好的，鱼香肉丝，宫保鸡丁和米饭。

请问还需要其他的吗？
A: 不需要了，就这些。

B: 好的，我会尽快为您安排上菜。

情景3：支付账单 (Paying the bill)
A: 请问我可以付账了吗？
B: 当然，请您稍等片刻。

(服务员将账单递给客人)
A: 这是账单吗？请帮我结账。

B: 当然，请问您是使用现金支付还是刷卡？
A: 我使用刷卡支付。

B: 好的，请您刷卡在这边的刷卡机上。

(客人刷卡完成)
B: 谢谢您的惠顾，祝您下次光临。

情景4：感谢与道别 (Thanking and saying goodbye)
A: 这顿饭很美味，谢谢您的服务。

B: 非常感谢您的夸奖，希望您满意。

祝您有一个愉快的晚上。

A: 再见。

B: 再见，欢迎您下次光临。

以上是一些常见的餐厅英语口语情景对话。

希望对您有所帮助！。

英语——餐厅情景对话

英语——餐厅情景对话Dialogue 1(A couple waiting to be seated in a crowded restaurant) （一对夫妇在拥挤的餐厅外等待就座）A: Do you have a reservation, sir 请问您订位了吗？先生，太太？B: No, I am afraid we don’t. 没有。

A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available 很抱歉，餐厅已经满座了。

约要等30分钟才会有空桌。

你们介意在休息室喝点东西直至有空桌吗？B: No，thanks. We’ll come back later. May I reserve a table for two 不用了，谢谢。

我们等一会儿再来。

请替我们预定一张二人桌，可以吗？A: Yes, of course. May I have your name, sir 当然可以。

请问先生贵姓？B: Bruce. By the way. Can we have a table by the window 布鲁斯。

顺便，我们可以要一张靠近窗口的桌子吗？A: We’ll try to arrange it but I can’t guarantee, sir. 我们会尽量安排，但不能保证，先生。

B: That’s fine. 我们明白了。

(Half an hour later, the couple comes back.) 半小时后，布鲁斯夫妇回来了。

A: Your table is ready, sir. Please step this way. 你们的桌子已经准备好了，先生，太太。

饭店情景英语(第二版)课件：Handling Complaints 处理投诉

饭店情景英语
餐饮部
PREV. NEXT
Handling Complaints 处理投诉
IV. Tips for Service
8．如果仍无法让客人满意，将投诉上报主管处理。 Escalate the case to the superior if there is a deadlock in satisfying the customer. 9．将投诉内容详尽告知主管或相关人员。 Keep your superior and relevant parties informed of the complaint from the difficult customers. 10．当客人接受提议解决方案时表示感谢。 Express appreciation when the customer agrees to the recommended solution.
Well done beef tends to be tougher. 做得熟一点的牛肉是要绵一些。
This type of coffee does taste bitter. 这种咖啡口味是很苦。
This dish does take some time to prepare. 制作这道菜是要花些时间的。
饭店情景英语
餐饮部
BACK NEXT
Handling Complaints 处理投诉
IV. Tips for Service
4．注重可商议事项，避开不相关联的事件甚至人身攻击。 Focus on the negotiable issues rather than the irrelevant issues or personal attacks. 5．强调你能做什么，而不是你不能做什么。 Repeat on what you CAN DO, not what you CAN’T DO. 6．不和客人争论。 Don’t argue with the customer. 7．把握底线，灵活处理。 Know the bottom-line but be flexible.

《饭店情景英语》课件

Other Service English
05
Conference Service English
Provide professional conference service English training, including English communication skills in conference organization, reception, venue layout, equipment rental, and other aspects.
Order service English
Be able to fluently place meals in English, including ordering main dishes, beverages, desserts, etc., as well as inquiring about cooking methods, ingredient choices, etc., while also being able to meet special dietary requireious types of restaurants, including fine dining restaurants, casual restaurants, fast food restaurants, and so on. Each type of restaurant has its own unique characteristics and atmosphere
02
Delivering laundry
"Here is your laundry, clean and pressed. Do you need anything else?"

听力必考21大场景

听力必考21大场景一、餐馆场景restaurant餐馆; cafeteria自助餐厅;buffet自助餐; canteen; dining hall食堂,餐厅;coffee shop: cafe咖啡屋; snack bar小吃街、大排挡go out for dinner / dinner out / eat out出去吃饭waiter/waitress男/女服务生;order点菜: serve上菜;menu菜单; bi ll 账单; pay the bill付账;tip小费; change零钱Keep the change！不用找零钱了！treat请客This is ny treat: / It's on me!我请客!go Dutch: Let's go fifty fifty. AA制Help yourself.请随便吃knife刀; fork叉; chopsticks筷子;spoon勺子; plate碟子; tray托盘;appetizer开胃菜; dessert甜品,水果;soup汤; steak牛排; cheese奶酪;sandwich三明治; hamburger汉堡包;French fries炸薯条: pizza披萨;bacon培根; chicken鸡肉; beef牛肉; pork猪肉drink喝,饮料; wine红酒; coke可口可乐; coffee咖啡;dressing调味酱; pepper胡椒; ketchup番茄酱delicious/yummy可口的; rare半熟的二、邮局场景stamp邮票; envelope信封;package/parcel包裹; insurance保险;parcel form包裹单; zip code邮编;weight重量; overweight超重;postage邮费; extra postage额外邮资；send/post / deliver a letter/mail寄/发信；delivery投递,传送; claim领取;express mail快件; EMS特快专递;airmail航空信件; surface mail平邮;ordinary letter平信; registered letter挂号信三、图书馆场景library card借书证; borrow借入; lend借出;keep持有,保管,存放; renew续借; return归还;overdue借书逾期; pay a fine交罚款;librarian图书管理员; bookshel f 书架;novel小说; science fiction料幻小说;magazine杂志; periodical期刊; reference book参考书;四、校园场景tuition学费; scholarship奖学金;term/semester学期: seminar研讨班;presentation课堂发言;assignment/homework作业; register注册;be absent缺席; final exam期末考试;review/go over复习; fail/pass不及格/通过;cut a class逃课: graduate毕业; stationery文具;essay/paper论文; paper试卷;attend a lecture听讲座; textbook课本;classroom教室; laboratory实验室；mark/grade成绩; course课程; subject学科；playground操场五、医院及健康场景doctor医生; dentist牙医; physician内科医生;surgeon外科医生; nurse护士;hospital医院; clinic诊所; Health Center医疗中心; emergeney room/ department急诊室;emergent treatment急教处理;first aid急救; treatment治疗手段;check up检查; physical examination体检;take one's temperature / blood pressure测量体温/血压;show one's tongue伸出舌头; visiting hours探视时间;write a prescription开处方; give an injection打针；medicine药; pills /tablets药丸/药片;aspirin阿司匹林; suffer from受….苦;pain疼痛; headache头痛; stomachache肚子痛;backache背痛; sore-throat喉咙痛;cough咳嗽; fever发烧; cold /flu感冒/流感have/catch a cold患感冒; heart attack心脏病; dizxy眩晕的-What's up? / How is it going? / How are you?-I'm fine. /I feel good/ terrific. /I couldn't be better. /Nothing is very wrong with me.好。

饭店情景英语unit 1

Consult v. 商讨,向...请教,查阅 Inform v. 告诉,通知
If you see anything suspicious, inform the police at once.
Equip v. 装备,配备
Transformer [træns'fɔ:mə(r)] n. 变压器 Shaver ['ʃeivə] n. 电动剃刀(刮刀) Voltage ['vəʊltidʒ] n.电压，伏特数 Thermos ['θə:məs] n.热水瓶,保温瓶 Carafe [kər'ɑ:f] n.玻璃水瓶, 饮料瓶
境等的)舒适,适意,优雅 ; (常用复)礼仪,礼节 A sauna in the hotel would be a useful amenity We enjoy all the amenities of home life.
Graciously a. (If you describe someone, especially
Shortly adv. (in a short time; soon ; in a few words;
briefly )立刻, 马上, 不久; 简短 I shall be in touch with you again shortly. answer shortly 简短地回答 shortly after ... 之后立即 shortly before ... 之前不久 to put it shortly 简言之
New Words
Precede v. (to go or be before (someone or something) in
time, place, rank, etc ) 在...之前,优于,较...优先 He came in, preceded by his wife. He preceded his speech with welcome to the guests.

英语口语情景餐厅点餐

英语口语情景餐厅点餐(总6页)-CAL-FENGHAI.-(YICAI)-Company One1-CAL-本页仅作为文档封面，使用请直接删除角色分配：服务员1、2、3 顾客：ABCDE情景一：讨论去哪家餐厅吃饭A：It’s my treat today , which restaurant shall we go （今晚我请客，我们去哪家餐馆）B：I recommend a decent India restaurant .this India restaurant is famous for it’s curry.( 我推荐一家像样的印度餐馆，这家印度餐馆以咖喱闻名)C：Oh , no .I’m not used to eating curry, and I don’tlike India cuisine .(不，我吃不惯咖喱，并且我不喜欢印度菜)D：why don’t we go to eat Japanese food (不如我们去吃日本料理)A：no ,absolutely not ,I hate Japan .(不，绝对不行。

我讨厌日本) E：don’t argue . we go to eat western food.(别争了。

我们去吃西餐吧)ABCD：that，good idea.情景二进餐厅点餐123 welcome，please！1：how many in your group today（您几位）A：5 people1：smoking or non-smoking?(吸烟区还是无烟区)B：non-smoking thanks (无烟区，谢谢)1：right this way ,please.(请往这边走)Please take your seats ,here are the menus ,would you like to drink something first?(请坐，这里是我们的菜单。

饭店情景英语

PARTⅠTHE FRONT OFFICEINTRODUCTIONThe manager’s RemarksThe aim of a hotel is to create a home away from home for all the travelling guests who need rest, food and drink.The front office of a hotel is not only its “shop window” but also its “nerve center” .The front office staff’s efficiency and personality are of great importance to guest’s vacation or business, and indeed, the hotel’s operation itself are made or ruined.The front office staff seem to “do it all” - receive reservations, register guests, assign rooms, distribute baggage, store guests’ valuables, provide information, deliver mails and messages, exchange foreign currencies, check room occupancies, check guests out and so on.In order to fulfil these tasks, the staff must have a neat and smart appearance, good manners, adaptability, knowledge of languages and a head for figures. The most important of all the qualities is a real liking for people and a warm desire to help them.Besides, front desk staff should encourage a nd settle the guests’ complaints. That will soothe an unhappy guest and reveal the hotel’s problems so that the operation can be bettered.In short, all staff ought to remember that the hotel will enjoy greater financial success only with the greater s atisfaction the guests receive from the “home away from home”.Word ListRemark n.陈述、言语Nerve n.神经efficiency n.效率personality n.个性Realization n.实现Operation n.经营Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币smart α.活泼的、精明的appearance n.外表good manners 彬彬有礼adaptability n.适应性figure n.数字settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚reveal υ.显示financial α.财政的、财经的satisfaction n.满意Useful ExpressionsNo t only … but also … 不仅…而且…to seen to 似乎，好像……a liking for 对……喜爱So that …以便To check SB. Out 结某人的帐（以使之可离开旅馆）in order to 为了……ought to 应当……in short 简言之，总而言之UNIT 1Room Reservations1-1 A long Distance call ReservationScene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?B: I’m calling from New York. I’d like to book a room in your hotel.R: What kind of room would you like, sir? We have single rooms, double rooms, suites and Deluxe suites in Japanese, British, Roman, French and presidential styles.B: A British suite, please.R: Would you like breakfast?B: No, thanks.R: Can you give me your name please, sir?B: Bellow. B-E-L-L-O-W.R: Thank you, Mr. Bellow. And your arrival and departure dates?B: From May 26th to May 29th.R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I Correct, Mr. Bellow?B: Yes, thank you.R: What time will you be arriving, Mr. Bellow?B: Around 5:00 p.m.R: All right. You’ll be expected to be here then.B: That’s fine. Thank you, madam. Good-bye.R: Good-bye.1-2 A Group ReservationScene:The telephone rings. The Reservations (R) answers the phone.R: Reservations. May I help you?Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai At the end of this month. I’d like to book 10 double rooms with twin beds for five days. R: For which dates?C: For May 23rd, 24th, … and 27th.R: One moment please, sir.(The reservations check the list.)Yes, we can confirm 10 rooms for five days.C: Thank you. Is there a special rate for a group reservation?R: Yes, there is a 10 per cent discount.C: That’s fine.R: By the way, how will they be getting to Shanghai? Will they be coming by air?C: Yes.R: Could you give me the flight number, please, in case the plane’s late?C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.R: Thank you, sir.C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big?Conference hall?R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager About that. Please hold on a mome nt and I’ll see if I can put you through.1-3 A Local Call ReservationScene:The Reservations (R) answers the phone as soon as it rings.R: Reception. Can I help you?Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive On the 20th of this month.R: How long will he be staying?C: I don’t know, but it could be anything from seven to tend.R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to Guarantee him a room after the 27th. We usually have high occupancies in the peak seasons. C: What if there isn’t any room then?R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby Hotel.C: Fine. How much do you charge for a single room with breakfast?R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?C: His company will cover all the expenses. We’ll send you a check right away.R: Thank you, sir.C: Thank you. Good-bye.Word ListReservation n.保留、预定Suite n.套房Roman α.罗马的charge υ.收费reservationist n.预订处值班员deluxe n.豪华Presidential α.总统的Client n.顾客Confirm υ.进一步确定、证实Discount n.折扣Program n.议程、节目Reception n.接待，欢迎Expense n.花费、经费、费用list n.表、目录、名单rate n.价格等级flight n.飞行、航班conference n.会议guar antee υ.保证check n.支票Useful Expressionsto make a reservation 预订to check in 登记by the way 顺便in case 以防（万一），假使according 根据、按照eithe r…or…或者…或者right away 马上、随即UNIT 2At the reception Desk2-1 At the EntranceScene:A car pulls up in front of Huatian Hotel and a doorman (Dm) goes forwardto meet the guests, opening the door of the car for them .Dm: Good evening, sir and madam. Welcome to our hotel.Mr Bellow (B): Thanks. Good evening.Dm: (Opening the trunk out the baggage and looking at the name on the baggage tags) I’m the doorman, Mr. Bellow. So you have got altogether fou r pieces of baggage?B: Er… Maybe five, Margaret (M) ?Dm: Five? Oh, sorry. Let me have a check again.M: Oh, no, Henry. Always poor memory! We’ve got only four.B: I see.(To the doorman) Sorry, boy. You’re right. Four pieces.Dm: Never mind, Mr. Bellow. The Reception Deck is straight ahead.After you, please.B: Yes, thank you.2-2 The RegistrationScene:Mr. Bellow (B) checks in at the Reception Desk.Receptionist (R): Good evening. What can I do for you, sir?B: I booked a twin-bed room with bath three weeks ago.I’m Henry Bellow.R: Just a moment, please, Mr. Bellow. I’ll check the arrival list. …Sorry to have kept you waiting, sir. Yes, you have reserved a British suite from today to the 29th.B: Yes, exactly.R: Could I see your passports, please? (Checking the passports and giving them back)Thank you, sir. And would you mind filling in the registration form?B: I’ll take care of it. (Filling out the form)Here you are. Is it all right?R: Yes, thanks. How are you going to pay, in cash or by credit card?B: Could I pay with traveller’s checks?R: Certainly. Here’s the key to Room 908. Please keep it.And the bellman will show you up.(A bellman comes over.)Have a nice evening, sir. And enjoy your stay.B: Thank you.2-3 Receiving a Walk-in GuestScene: A gentleman steps in, trying to find a room for the night.Receptionist(R): Good afternoon, sir. May I help you?Client(C): Yes, please. I've just arrived from Hong Kong.Could you let me have a room for this evening?R: Have you made a reservation, sir?C: I’m afraid not.R: How many people do you have, please?C: Just one. I’m alone.R: Just a moment, please. I have to check if there’s a room available. … Oh, sorry,Sir.All the rooms are booked up. But I think we’ll be able to arrange for a room after six o’clock this evening. If you need a room right now, would you like me to get in touch with somewhere else for you?C: No, thanks. I should say I prefer to stay here. A friend of mine highlyrecommended y our hotel to me. I’ll just wait here till six.R: You are welcome, sir. Perhaps you might feel more comfortable to rest in our lobby after a tiring journey. And if you need any help, do let us know.C: Thank you. No problem.Word ListDoorma n. 门卫人员Tag n.标签registration n.登记、注册receptionist n.接待员bellman n.应接员prefer v.喜欢recommend v.推荐、介绍、建议tiring a.使疲劳的trunk n.行李箱（汽车）baggage n.行李cash n.现金、现款credit n.信用贷款available a.可得到的highly ad.高度的lobby n.(剧院、旅馆等的）门廊、门厅Useful Expressionsto pull up （使）停下to have a check 检查、复核to fill in (out) 填写、填好to take care of 留心to show sb. Up 领某人上楼to be booked up 预订完了to get in touch with 与……取得联系to recommend … to 向……推荐……UNIT 3The Bellman3-1 Carrying BaggageScene: The bellman (Bm) does service for the Bellows.Bm : Good evening ,madam and sir.I’m the bellman.Mr Bellow(B)&.Mrs Bellow(M),Good evening.Bm: Very glad to have you here. I’ll get the baggage up to your room.B&m: Thank you.Bm: Let me carry your baggage. Are these all yours?M: Four pieces, Henry?B: Yes.(Laughs)Bm: Allow me, madam.(Mr. Bellow tries carry one of the suitcases up to the baggage cart.)Bm: Oh, leave it to me, I’ll do that for you.B: Thanks.Bm: It’s my pleasure. This way, please.(They are going to the elevator entrance.)Here we are. Please take this elevator to the ninth floor. The floor attendant will meet you at your elevato r entrance there and show you to Room 908.I’ll take the baggage elevator and get your suitcases up to the room.B: Very good. See you then.Bm: See you.3-2 Introducing Hotel ServicesScene: The Bellman (Bm) escorts a lady (L) to her suite along the corridor.Bm: This way, please. Room 308 is at the end of the long corridor.L: Oh, marvellous! The corridor looks lovely, so quiet and well decorated! Beautiful indeed!Bm: I’m glad that you like it. And I’m sure you’ll like your room.too.All our rooms ar e spacious and airy.L: Good.By the way, could you tell me about your hotel services?Bm: Certainly, madam. Our hotel is a first-rate hotel and chosen as the favourite place to stay in by VIPs, official guests and businessmen from many countries. There are over 300 roomsof international standard, including single rooms, double rooms and suites. There are fourspacious Chinese restaurants deluxe Western-style restaurant, large and small banquet halls bar, a 24-hour cafe and an indoor patio with drinks.L: How about other services?Bm: Also available are a beauty salon, a barbershop, a souvenir shop…L: Have you got an indoor swimming pool here?Bm: Yes, it’s on the first floor. And we’ve got a billiard room and bowling room as Well. They ready to serve the guests at their convenience.L: I’d like to have a brochure of your hotel. Where could I get one?Bm: You can take one from Reception Desk.If you don’t mind, I’ll come up again and bring you one. L: Oh, good. That’s very k ind of you.Bm: Not at all. I’m always at your service.3-3 Ticket-booking ServiceScene:At the Bell Captain’s Disk (BC), the Bellows try to make a flight reservation.BC: Good morning. May I help you?Mr. Bellow (B): Yes, I’d like to fly to Guilin on S aturday.Could you book tickets for me?BC: You have to book the tickets five days in advance.Now it’s the busy season for travelling, you know.Sorry to say all the tickets are booked up.B: No tickets! What luck! But I …BC: I wonder if you’d consider going there by train instead. You can have train tickets and they’re much cheaper.actually.B: Well, it seems we’ll have to take the train.BC: What time would you like to leave?B: At noon, if possible.BC: How many tickets do you need?B: Two soft berths, please.BC: (Looking at the timetable)Will 2:15 be all right?B: Yes, that’ll be fine.BC: Just a moment, while I call the station.…(After the call)I’m sorry, there aren’t any more seats left on the 2:15 train, but there is a train leaving on Saturday morning. That’s No.79 special express. It will leave at 7 a.m.. What do you think of it, sir?B: Well, I suppose I’ll have to take that one. My name is Henry Bellow.And here’s the money for booking.BC: I wish you a wonderful trip to Guilin.B: Thank you. They say Guilin leads the world in beautiful scenery. To tell the truth, my wife has been dying to go there.Mrs. Bellow (M): (Appearing) and so have you.Word listSuitcase n.衣箱Cart n. 小推车Entrance n. 入口处Attendant n. 侍者、服务员Corridor n. 走廊、通路Decorate v.装饰Airy a. 通风的Favourite a. 特别喜爱的Standard n.标准、规格Banquet n. 宴会、盛宴Patio n. 院子（连屋）室外就餐处Brochure n.小册子Consider v.考虑Timetable n. 时刻表Suppose v. 假定、猜想Elevator n. 电梯Duty n. 责任Service n. 服务Choose v. 挑选、选择Spacious a. 广阔的、宽敞的Souvenir n. 纪念品Official a. 官方的、公务上的Restaurant n. 饭店、餐馆Indoor a. 室内的Salon n.沙龙、美容室Convenience n. 便利、方便Instead ad. 代替Trip n. 旅程Useful ExpressionsTo do service forTo leave … to …To escort … to …At the end ofAt one’s convenience As wellIn advanceIf possibleTo think ofTo tell the truthTo be dying to do sth 为……服务，效劳把……留给……陪同……去……在……的尽头在……方便时也预先如果可能的话想到说实话，老实说迫不及待（干某事）UNIT 4At the Information Desk4-1 Mail ServiceScene: Mr. Bellow (B) is going to the Information Desk with a letter in his hand.Receptionist(R): Good aftrenoon, sir.B: Good afternoon. Could you please mail a letter for me?R: Yes. Have you stuck on the stamps yet?B: No. I need to buy some.R: (Looking at the letter)Is it to San Francisco?B: Yes. And I’d like to send it by ordinary air mail.R: (Weighing the letter on the scales)Two yuan and sixty fen…B: Overweight?R: Yes.R: Two-yuan and sixty fen.B: Thank you. Here it is.(Giving the money)R: Here are your stamps. Please stick them on together with the air mail sticker on the front of the envelope.B: All right. One more thing, I want to send a telex and a fax to New York.Can you arrange it for me? R: Oh, yes, sir, We have telex and fax service in our hotel.Would you please go to the business center? You can send your telex and fax there.B: Well, I’ll be going there. Thank you for your information.R: You are welcome.4-2 Introducing Some Scenic SpotsScene:The Bellows plan to go around town. The Receptionist(R) gives them some suggestions.R: Good morning!Mr. Bellow (B): Good morning! Today we can afford a whole day for sightseeing. Could you tell us some places of historical interest in Shanghai?R: Have you ever been is Shanghai before?B: No, this is our first trip here.R: I’m very pleased to suggest that you go to visit the Yu Yuan Garden and the Jade Buddha Temple, the main attractions in Shanghai. They are often visited by foreign guests.Mrs. Bellow (M): And why are those places so popular?R: Because they are of typical Chinese national style. The Yu Yuan Garden is not only the pearl of Shanghai, but also called the “No.1 Vista in East China”. You can see beautiful pavilions, terraces, rockeries, ponds, as well as buildings decorated with fine brick designs and wood carvings.B: Good, I’ll take some pectures. Then, how about the temple?R: The Jade Buddha Temple is one of the most famous temples in China. There are two white jade statues of Sakyamuni brought from Burma more than a hundred years ago.M: Oh, great! We’ll have a good chance to feast our eyes.R: What’s more, the construction of the Grand Hall is magnificent.B: I think I’ll enjoy the architecture of the temple, too.M: Both places sound worth visiting. Henry, let’s go.4-3 Showing the wayScene:The Bellows are asking the way at the Reception Desk.Receptionist(R): Good morning, sir.Mr. Bellow (B): Good morning. Excuse me, but could you tell me how to go to the Friendship Store? I can’t find the exact spot on the map.R: Yes, of course. Our hotel is located on Ming Y uan Road in the western district of Shanghai. But the Friendship Store is within easy reach. You can take No.27 Trolley Bus and get off at Sichuan Road. Go ahead along the road and turn left at the first crossing. Then go straight on until you find the second crossing. At the corner of the street, you’ll find a high-rise. That’s the shop.Mrs. Bellow (M): Henry, it seems too complicated. We’ll get lost, I’m afraid. Shall we try another shop? B: What are you worrying about? I want to buy a Chinese-style dress for you for your birthday. They say foreigners are offered the best service there, at the Friendship Store.M: Then, why not take a taxi, my dear.B: All right,let’s.(To the Receptionist) Could you order a taxi cab for us?R: Yes, I’d be glad to. (Calls a taxi by phone)The car is expected to come within five ninutes, sir.By the way, the Friendship Store is near the Huangpu River and if you could afford time, do walk along the Bund and see the beautiful scenery and the harbor. It’s alive with activity.B: That sounds like a very good idea.R: And there’s the Old Men’s Jazz Band at the Peace Hotel Cafe.It’s well-known even abroad and much appreciated by foreign guests. If you are interested in that, you might go there and have a cup of coffee.M: Wonderful! Thank you for your nice suggestions.R: It’s my pleasure.Word ListOrdinary a.普通的Sticker n.粘纸Telex n. 电传Fax n.传真电报Sightseeing n.观光Typical a.典型的Pavilion n.亭子、楼阁Rockery n. 石头假山Decorate v.装饰Carving n. 雕刻、雕刻品Buddha n. 佛Magnificent a.宏伟的Sakyamuni n. 释迦牟尼Pearl n. 珍珠Terrace n. 平台、阳台Pond n. 池塘Brick n. 砖头Statue n. 雕像、塑像Buddhist a.Architecture n. 建筑式样，风格Burma n. 缅甸（国名）Envelope n. 信封Spot n. 点、地点、场所District n. 地区Trolley-bus n. 无轨电车Scenery n. 风景、景色Band n. 乐团Appreciate v. 欣赏Afford v. 抽得出（时间）Exact a. 确切的Locate v. 座落于、位于High-rise n. 多层高楼Complicated a. 复杂的Jazz n. 爵士音乐Mass a.群众性的Scenic a.风景的Useful Expressionsto stick … on 把……粘贴在……上places of historical interest 名胜古迹one more thing 还有一件事within easy reach 很近to be located(on) 座落于、位于at the corner of 在……拐角处to get lost 迷路to be decorated with 由……装饰to take pictures 照相what’s more还有UNIT 5The Cashier5-1 Foreign Currency ExchangeScene:Mr. Bellow (B) is making his way to the foreign exchange counter. He wants to change some US. dollars for FEC.Cashier(C): Good afternoon, sir. Can I help you?B: I’d like to change some US dollars and I’d like to know today’s exchange rate.C: According to today’s exchange rate, every US dollar in cash is equivalent to 5.32 yuan, FEC. How much would you like to change, sir?B: Well, I’ll change one hundred and here’s the money.C: Would you please fill in this form?B: All right.C: Please write your name, passport number and room number on the slip.B: Here you are.C: Thank you. You’ll have it right away. Will you sign your name here on th is memo?B: OK, Will you please give me some one-yuan notes? I need some small change.C: All right.(Changing the money)Mr. Bellow, here it is. Please have a check and keep the exchange memo.B: Oh, yes, thanks. By the way, can you tell me what I should do with the FEC left?With me?C: You’ll have to go to the Bank of China or the airport exchange office to change It backs into dollars.B: I see. Thanks.C: You are welcome.5-2 Checking OutScene:Mr. Bellow (B) checks out at the Cashier’s Desk.Cashier(C): Good morning, sir. May I help you?B: Is this where I can pay my hotel bills?C: Yes, please tell me your room number and when you are checking out.B: My room number is 902 and I’d like to check out now.C: Just a moment, please. (Checks files)Are you Mr. Bellow?B: Yes.C: Did you have breakfast this morning?B: Yes, but I paid cash for it.C:And have you used any hotel services since breakfast?B: Yes. I used the mini-bar. I drank a can of Coca-Cola.C: All right…(Giving Mr. Bellow the bill)Here you are sir. Please check it.B: I’m sorry . What’s this for?(Pointing to a figure)C: That’s for the drinks and phone calls you made from your room.B: Oh, I see. Thank you. Can I pay with traveller’s checks?C: Certainly, sir.(Mr. Bellow fills out checks and gives them and his passport to the cashier.)Here are your bill and receipt, Mr. Bellow.We hope you enjoyed your stay with us here andthat you’ll have a pleasant trip home.B: Thank you. And we’ll have a trip to Guili n before we go home.5-3 Mis-calculationScene:Mr. Bellow (B) goes back to the Cashier’s Desk, thoughtfully and hurriedly.Cashier(C): Good morning, sir. May I help you?B: Just now I checked out here.But back in my room, I found that there might be something wrong with the bill.C: Oh, yes?B: I checked in on the 26th and will leave this morning. That’s exactly three days, I think. But I paid for three days and a half.C: Well, let me see. The 26th,the 27th,the 28th…Ah yes, you checked out in th e morning, so you only stayed here for three days, no more. Sorry, sir. I do apologize for my mis_checking.B: That’s all right.C: Now let me give you another receipt and please check it. Here is the money you overpaid.B: Thank you.C: I’m awfully so rry to have caused you so much trouble.I’ll try to be more careful another time.Word ListCashier n.出纳员Sign n.符号、招牌、迹象；v.签名、示意Count v.数Bill n.帐单Mini-bar n.小冰箱Can n.听头、罐头Mis-check v.计帐出错equivalent a.相等的、相当的memo n.备忘录、（商）便笺、便函file n.汇订的文件、卷宗、档案receipt n.收到、收据、收条Coca-Cola n.可口可乐（饮料）apologize v.道歉、谢罪overpay v.多付（钱款）Useful Expressionsto be equivalent to right awayto check outto point toto apologize for just now 相当于、等价于立刻结帐指抱歉、致歉刚才UNIT 6Settling Guests’ Complaints6-1 Changing a RoomScene: Mr. Bellow (B) Wants to change a room. He goes to the assistant manager (AM).AM: Good morning, sir. What can I do for you?B: I’m Bellow, I’m in Room908.Can you change the room for me? It’s too noisy. My wife was woken up several times by the noise the baggage elevator made. She said it was too much forher.AM: I’m awfully sorry, sir. I do apologize. Room 908 is at the end of the corridor. It’s possible that the noise is heard early in the morning when all is quiet.B: Anyhow, I’d like to change our room.AM: No problem, sir. We’ll manage it, but we don’t have any s pare room today. Could you wait till tomorrow? The American People-to-people Education Delegation will be leaving tomorrow morning. There’ll be some rooms for you to choose from.B: All right. I hope we’ll be able to enjoy our stay in a quiet suite tomo rrow evening and have a sound sleep.AM: Be sure. I’ll make a note of that. Every thing will be taken care of. And of there is anything more you need, please let us know.6-2 At the Lost and Found DeskScene:Mr. Bellow (B) complains to the Assistant Manager (AM) about the slowness in service.B: Hello, my watch was lost. You promised me to look for it right away. Now, two hours have passed and I still haven’t heard from you. What’s the matter?AW: Mr. Bellow, we are sorry to have kept you waiting, but you said that this morning you had changed money at the Currency Exchange Desk, bought a tourist map at the newspaper stand, had your hair cut at the barber’s and had your lunch at the restaurant. Because you have been to several places, we need more time to find it.B: Well, I was wondering whether you were still working on it.AM: Yes, we are. Two porters are still busy checking around.B: I’m sure the watch is here. I hope you’ll try to find it for me as soon as possible.AM: Of course. We’ll let you know as soon as we find it. Please don’t be worried.B: All right. Thank you.6-3 Charging MoreScene:At the Reception Desk, a guest (G) insists on staying longer without paying more. Employee (E): Good morning. May I help you?G: My fl ight doesn’t leave till 5:45 p.m.and I don’t want to wait around at the airport all day. Could I still rest in the room this afternoon?E: Excuse me, sir. According to our regulations, a half day’s rent is charged against a room this afternoon, we’ll have to charge you 50% or the price.G: (Angrily) What? Ask for money again? I have settled accounts. I won’t pay more for the two or three hours. No more! Do you hear?E: We’d like to help you as we can. You may leave your baggage here until 4:30.Just speak to the porter and he’ll take care of it…free of charge, of course.G: But damn it! I won’t give you one more cent!F: The porter will keep your baggage free of charge, sir, and you’re welcome, to rest in the lobby. G: No, I insist on having a rest in the room.E: Then, if you’ll wait a monent, please, sir? I’ll ask our manager to come and take care of your request.Word Listawfully ad. 非常、很、十分anyhow ad. 不管怎样、无论如何promise n.&v. 应诺、诺言、保证worried a.烦恼的、焦虑的regulation n. 规则、规章、法规account n. 帐目、帐insist v. 坚持request n.& v. 请求、要求quiet a.安静的vacate v. 使空出、腾出、搬出Useful Expressionsto wake upto make a noiseto have a sound sleep to make a note ofto promise sb.to do sth. to be busy doing sth as…as possibleas soon asto ask forto settle accountsfree of chargeto insist on 叫醒发出噪声睡得好、醋睡做笔记应诺（某人）做某事忙于……尽可能的……一……就……请求结帐免费坚持PART ⅡTHE HOUSEKEEPINGDEPARTMENT’INTRODUCTIONThe Manager’s RemarksThe housekeeping department is the backbone of a hotel. In a sense, it is possible to say that a clean and attractive guest room is the product that the hotel sells.The main duty of the housekeeping department staff is to see to the cleanliness and good order of all rooms in the hotel. The laundry and valet service and many personal services are also parts of their jobs. And they must coordinate the work closely with the front office.This department as a whole is required to make the guest’s stays comfortable and pleasing. Any reasonable request must be fulfilled. But good service means more than fulfilling requests. Whenever and wherever possible, the staff should offer to do extra things for the guests. What is more, whenever there is an opportunity to “sell”, the staff should take it and suggest that guests use the hotel services as much as possible. They should make sure that they are really selling what the guest wants to buy.It should be noted that the most important characteristic in the housekeeping department, and indeed throughout the hotel world, is the willingness to serve and please the guests. The housekeeping staff, such as chamber maids, housemen, linenroom attendants, supervisors and housekeepers, can do a great deal to assure a high business repeat and occupancy rate, not only through the efficiency intheir jobs but also through their heartfelt warmth in serving the guests.Word Listhousekeeping department房务部backbone n. 脊梁、脊柱、骨干attractive a. 有吸引力的product n.产品、产量cleanliness n. 清洁laundry n. 洗衣valet n. 洗烫工personal a. 个人的、私人的coordinate v. 协调comfortable a.舒适的pleasing a. 使人愉快的business repeat rate 回客率fulfil v. 履行、完成opportunity n. 机会characteristic a.特有的；n.特性willingness n.愿意chamber n. 房间maid n. 侍女、少女chamber maid 客房女服务员houseman n. 杂务工supervisor n. 管理员、主管assure v. 使确信、保障heart-felt a. 感人肺腑的Useful Expressionsin a senseto see toto coordinate…with…as a wholeIt should be noted that…as much as possibleto make sure 在某种意义上注意、负责与……合作，与……协商作为整体而言应当注意尽量多弄清、使确定、使确信UNIT 1。

餐厅英语情景对话带翻译阅读

餐厅英语情景对话带翻译阅读出国旅游，处处都需要用到英语，在餐厅吃饭的时候肯定是需要用英语对话的，今天店铺在这里为大家分享一些餐厅英语情景对话带翻译，欢迎大家阅读!餐厅英语情景对话篇1A: Waiter, a table for two, please. 服务生，请给我一张两人的桌子。

B: Yes, this way please. 好的，请跟我来。

A: Can we see the menu, please?能让我们看一看菜单吗?B: Here you are. 给您。

A: What’s good today? 今天有什么好吃的?B: I recommand crispy and fried duck. 我推荐香酥鸭。

A: We don’t want that. Well, perhaps we’ll begin with mushroom soup, and follow by some seafood and chips.我们不想吃香酥鸭。

或许我们可以先吃蘑菇汤，然后再要点海鲜和土豆片。

B: Do you want any dessert? 要甜品吗?C: No dessert, thanks. Just coffee 不，谢谢。

咖啡就行了。

(After a few minutes.) 过了一会儿。

A: I can have the check, please. 结帐。

C: George. Let’s split this.乔治，我们各自付帐吧。

A: No, it’s my treat tonight.不，今天我请客。

B: Cash or charge, sir? 现金还是记帐?A: Charge, please. Put it on my American Express.记帐。

请记入我的“美国运通信用卡”帐号。

餐厅英语情景对话篇2A: Good morning. Can I help you? 早上好。

实用饭店情景英语对话阅读

实用饭店情景英语对话阅读实用饭店情景英语对话阅读英语对话教学是中学英语教学的重要组成部分，它对提高学生英语口语水平，培养学生的语言交际能力都有很大的作用。

店铺整理了实用饭店情景英语对话，欢迎阅读!实用饭店情景英语对话一Waitress: Good evening. Do you have a reservation? 晚上好，您订座位了吗?Jim: No, we don't. 没有。

Waitress: How many people are you together? 你们一共多少人?Jim: Just two people. 就两位。

Waitress: Would you like to sit in a smoking section, a non-smoking section or whatever comes open first? 你们要吸烟区还是非吸烟区，或是有空位就行?Jim: We prefer non-smoking section. 我们要非吸烟区。

Waitress: I am awfully sorry but there are no vacancies left now. Would you like to wait for a moment? 十分抱歉，现在非吸烟区还暂时没有座位。

您能稍等一会儿吗?Jim: How long a wait do you think there’ll be? 我们要等多长时间?Waitress: I think about ten minutes. 我想大约十分钟。

Jim: Ok, we'll wait a while. 好吧，那我们就等一会儿。

(十分钟之后)Waitress: I am sorry for making you wait so long. Now there is a table available in non-smoking section. Please follow me. 非常抱歉让你们等了这么久。

餐馆英语情景对话3分钟

餐厅英语情景对话1）A How many in your party?服务员：您几位？B one顾客：1A This way, please.服务员：这边请。

BCan I have a look at the menu, please？能让我们看一看菜单吗？A Here you are.给您。

B：Could you give me a second, please? （could you wait a moment?）顾客：请给我我们一会儿时间好吗？A:Sure.服务员：当然可以B: What have you got this morning?今天早上你们这儿有什么？A: Fruit juice, cakes and refreshments and everything.水果汁、糕点、等等，应有尽有。

B: I’d like to have a glass of milk, please. And I want my milk to be delivered 10minutes after my breakfast is ready, for I like to have it when I finished eating something. Is that okay?A:Sure,I have already taken it down. And would you like some eggs?还要来点鸡蛋什么的吗？B: Yeah, I want fried eggs, and be sure it is sunny side up.要，再来一份鸡蛋。

A:Sunny side up?B:yes.And I would rather have some sugar with it.A: Any cereal, sir?要来点谷类食品吗，先生？B: Yes, a dish of cream of wheat. 好的，来一份麦片粥A: Got it. Do you want any dessert?要甜品吗？B. let me see. What do you have or what do you like to recommend for me?A I strongly recommend sandwich cookie, I am sure the moment you take a taste of it you will fall in love with it.The flavor of it will definitely make an impression on you/B, Sounds great .I would like to have a try.A: Anything to drink?还要喝的吗？B:a cup of coffee一杯咖啡A:Anything to be paid attention to?B:yeah,my coffee must be hot and no sugar,please.A：Okay. hot,no sugar.B:And how long will it be before my breakfast Is ready?A I am afraid you will have to wait until 8 o’clockB:God! Somewhat late.A:Sorry.you see it is busy now and I will try to make it a little earlierB :But I have an appointment at9,so I have to leave at 8:30.I hope it will not be too lateA:Maybe you can reserve you table next time you come to us. Today I will report your situation to the manager, he will helpB. that’s considerate of you .A:I have taken all of the food you have ordered.DO you want anything else?B: No, that’s enough. Thank you.不要了，足够了。

六级听力——餐馆场景

六级听力——餐馆场景餐馆restaurant 餐馆dining hall 食堂cafeteria 自助餐厅bar 酒吧inn 小旅馆，小客栈motel 汽车旅馆fast food 快餐店snack food 小吃snack bar 快餐店subway 赛百味sandwich 三明治bread talks 面包新语pizza hut 必胜客hamburger 汉堡burger king 汉堡王pub 酒吧French restaurant 法式餐厅Italian restaurant 意式餐厅place 餐馆食品：buffet 自助餐salad 沙拉soup 汤eat soup 喝汤soup spoon 汤匙table manners 饭桌礼仪sauce 汁，酱dessert 甜点main dish 主菜pudding 布丁dressing 调味汁doughnut 面包圈French bread 法式面包a loaf 一条面包jam 果酱apple pie 苹果酱sandwich 三明治toast 土司pizza 披萨hamburger 汉堡potato chips 土豆片French fries 炸薯条yoghourt 酸奶steak 牛排soft drink 软饮料soda water 苏打水Orange Juice 橘汁mineral water 矿泉水lemon juice 柠檬汁wine 酒liquor 烈酒beer 啤酒a cup of beer 一杯啤酒动作：menu 菜单order dishes 点菜bring me the menu 看菜单recommendation 推荐，招牌菜付账：pick up the bill 买单I will pick up the table. Let me treat you. Let me foot the bill. It's on me.I will buy the bill.AA制Let's go Dutch. 各人付自己的帐Let's go fifty-fifty.separate checkssplit the billtip 小费Background:book reserve 预定I am sorry all the tables have been booked out.Are you ready to order, sir?See the menuWhat is the specialty of the house?I will be back with your order in a minute.Short-handedI will take care of it right now.You're meal will be free.1996年1月6. W: Do you know Jane works as a dish-washer at restaurant around the corner?M: It isn't a bad job to start with. I wouldn't mind that job for the summer if no others are available.Q: What does the man mean? （D）A. He likes the job of a dish-washer because it pays well.B. He thinks it’s important to have a good job from the beginning.C. He hates to be a dish-washer because it’s boring.D. He would work as a dish-washer in summer if he has to.1997年1月9. M: This is ridiculous! I've been waiting for my meal for more than half an hour.W: I know. But you see, the restaurant is full and we are short-handed today.Q: How does the man feel? （B）A. He is curious.B. He is impatient.C. He is exhausted.D. He is satisfied.1998年1月3. W: I'm out of coins for the slot machine. Do you have any?M: I don't have any either. But I'll get some from the cafe.Q: What does the man offer to do? （A）A. Get some coins at the cafe.B. Buy her a cup of coffee at the cafe.C. Get some coffee from the machine.D. Try to fix the machine.2001年1月2. W: I have a complaint to make, Sir. I had waited ten minutes at the table before the waiter showed up, and I finally got served. And I found it was not what I ordered.M: I am terribly sorry, madam. It's a bit unusually busy tonight. As compensation, your meal will be free.Q: Where does the conversation most probably take place? （C）A. At the information desk.B. In an office.C. In a restaurant.D. At a railway station.。

饭店英语情景对话

饭店英语情景对话当客人进入一家饭店时，他们可能会与前台接待员进行以下对话：客人：Excuse me, I would like to make a reservation for tonight.接待员：Certainly, sir/madam. How many people will be dining?客人：There will be two of us.接待员：Great. May I have your name, please?客人：My name is John Smith.接待员：Thank you, Mr. Smith. What time would you like to have your reservation?客人：Around 7:00 PM, if possible.接待员：Sure, we can arrange that for you. Can I have a contact number in case we need to reach you?客人：Yes, my phone number is 123-456-7890.接待员：Perfect. Your reservation for two at 7:00 PM under the name John Smith is confirmed. Is there anything else I can assist you with?客人：No, that's all for now. Thank you.接待员：You're welcome, Mr. Smith. We look forward to serving you tonight. Have a great day!当客人到达饭店并想点餐时，他们可能会与服务员进行以下对话：服务员：Good evening, welcome to our restaurant. How may I assist you today?客人：Good evening. We have a reservation under the name John Smith for 7:00 PM.服务员：Thank you, Mr. Smith. Please follow me to your table.（客人被带到餐桌）服务员：Here are the menus. May I start you off with any drinks?客人：Yes, I would like a glass of red wine, please.服务员：Certainly. And for the lady?客人的伴侣：I'll have a sparkling water, please.服务员：Great. I'll be back with your drinks shortly. Please take your time to look at the menu.（服务员返回后）服务员：Here are your drinks. Are you ready to order or do you need more time?客人：I think we're ready. I'll have the grilled salmon with mashed potatoes.客人的伴侣：I'll go for the chicken pasta, please.服务员：Would you like any sides with your main dishes?客人：Yes, I'd like a side of steamed vegetables.客人的伴侣：I'll have a side of garlic bread, please.服务员：Noted. Your orders will be up shortly. Enjoy your meal!客人：Thank you.以上是饭店英语情景对话的例子，希望能够帮到您。

餐厅情景英1

餐厅情景英语一.How to greet guests:迎宾1.“Welcome” “How are you”“Good Morning”“Good Afternoon”“Good Evening”“Happy…Day,” i .e., “Happy Father’s Day,”“欢迎光临”“您好”“早上好/ 中午好/ 晚上好”“节日好”。

例：“父亲节快乐”。

2.“Mr ./ Ms_,Could you tell me if you have made the reservations.”“请问先生/ 小姐有预定吗？”3.“W here would you like to sit,lobby or VIP room?”“ How manypeople will be here?”“请问喜欢大厅还是VIP房？”“请问先生/ 小姐几位呢？”4.“Please follow me.”“Please let me show you there.”“请跟我来”“让我带你过去吧”5.“Mr. / Ms_,Please take the lift this way”“先生/ 小姐，请到这边乘电梯”6.“Mr ./ Ms_,this is the table you booked.”“先生/ 小姐，这就是您预定的坐位（VIP）房”7.“Hope you enjoy your meal.”“祝你们用餐愉快”8.“Mr ./ Ms_,please take it easy and welcome to our restaurantnex time.”“先生/ 小姐，请慢走，欢迎下次光临”9.“Mr ./ Ms_,Do you need a taxi?”“先生/ 小姐，需要叫出租车吗？”10.“Mr. /Ms_,Please put your unmbrella here and here is the key.”“先生/ 小姐，请将雨伞存放在这里，这是钥匙”二．How to serve guests:服务员：1“Good morning / afternoon /evening ,ladies and gentlemen,My name is Zhang X, today I`ll give service to all of you and hope you will be satisfied with my service.”“Mr. / Ms_,Are there 8 peopie for tonight? Excuse me ,are you ready to order?”“各位好（先生/ 小姐好），我叫小张，今天是我为您们服务，希望能够令你们满意.”“先生/ 小姐，今天一共8位是吗？”“对不起，打扰一下，请问可以菜了吗？”2.“What would you like to drink ,wine or soft drink?”“请问需要用什么酒水，饮料吗？3.“Red wine, beer or liquor?”“红酒？啤酒？洋酒？”4.“May I ask if I could open the bottle now?”“Do you need addice?”“Does it need to heat up?”“请问可以将酒打开吗？”“需要冰块吗？”“酒需要加热吗？”5．“Would you like to have one more bottle?”“请问还需要再来一瓶酒吗？”6.“May I ask if the additional bottles can be returned?”“请问多余的酒水可以退掉吗？”7.“May I ask if the additional dishes can be returned?”“请问剩余的菜需要打包吗？”8.“Please use the warm towel and take care not to be burnt.”“请用热毛巾，小心烫手。