BEC听力原文
《BEC中级综合强化教程》听力专项练习部分听力原文4
《BEC中级综合强化教程》听力专项练习部分听力原文(4)第七套题Part Two. Questions 13—22Section One. Questions 13--17Question13 Joe, I’ve got Mr Brand on the line and he says he hasn’t got the cheque for his trip yet. Apparently he had to pay the hotel in cash and it was quite a lot of money. Do you know if his form has been processed yet ? Question14 We are going to start the campaign by putting full page ads in all the major newspapers over a period of a month. They’ll be in weekly, probably on a Monday, and after that we ar e planning to focus on TV and Radio. Question15 Woman: Mr Carpenter has decided to postpone it until after the next consignment has gone out. I shall fax everyone who was due to come and give them some alternative dates.Question16 I shall be coming roun d to each of you to discuss how you think things have gone so far. I’m going to need as much detail as possible BECause I want the documentation to be a realistic record of events.Question17 It’s very sophisticate model. You can programme it to send stuff at any time and then if there’s a problem a message appears on this little screen here. It’s even suggests what you can do about it to put it right! Section Two. Questions 18—22Question18 Well in a sense I’ve got no choice in the matter. No one’s act ually told me to get the qualification. It’s just that form my point of view, my own sense of confidence, if you like, I feel that if I’m going to be responsible for instructing other people in the company, then I should do something to improve my own level of knowledge. On the other hand, I don’t know what I feel about the course itself. One thing is for sure, I am not looking forward to the journey there and back every day. It’s going to be very tiring. Mind you, I know I shouldn’t complain. It’s only for a month after all.Question19 It’s certainly a challenge, isn’t it? Of course I am nervous in some ways. Who wouldn’t be? Then again there’s a lot to look forward to as well. For starters, it’s going to be something like twenty people doing it. So I’m sure that’s going to include some interesting types, you know, people you enjoy spending time with on the course itself and also afterwards. Could be some useful contacts, too. Well, OK. I need the course. If I don’t it, I won’t be able to cope with all the latest equipment. I mean, these days, you have to swim fast to stay afloat, don’t you? But still I don’t see why it can’t be enjoyable at the same time.Question20 What I mainly feel, really, is nervous. You know, like I am being sent back to school or something. I am feeling very lacking in confidence, which is of course not the best starting position. After all these years of doing the job, and doing it well, I’m proud to say ,and picking it up as I’ve gone along. It seems embarrassing to be told to go g et a piece of paper, to have to have a certificate, especially when you feel you know what you’re doing. Yes, of course, I do realize there’ll be things on the course I haven’t done before. And that concerns me too. Because I don’t know how well I’ll retain it all, if I’ll be able to recall it afterwards. Oh, perhaps it will all be OK in the end, I certainly hope so.Question21 Yes, the course content does look good in the brochure. I know in a sense I shouldn’t complain. After all it’s a chance to enhance my skills and knowledge. And that’s welcome at times. But it’s still a bit of gamble, isn’t? I just have to hope it really does improve my chances of hanging on to my job here. It’s a bit frightening, to tell you the truth, with so many people having to g o. After 20 years in a company, you don’t want to think about being out of work, do you? But I really wish the brochure would tell you more. It looks good, as I said, but there’s no detail, nothing on the time or the teachers. So I feel bit in the dark really.Question22 At this age, you’ve just got to want to get ahead and do whatever it takes to be ahead of the test. That’s what drives me anyway. I just can’t wait to get started. Ever since I first saw the notice up on the board, I knew it was for me. I do appreciate it’s a bit far away. Yes, and I am a little hazy on some of detail or what the other people will be like. But those are small things, unimportant points to my mind. It’s certainly not cheap. Not by anyone’s standards. But you get what you pay for, don’t you? I am really confident that I’ll be enjoying the benefits of it for years to come. So I’m sure it represents good value for money and time.第八套题Part Two. Questions 13—22Section One. Questions 13--17Question13 Well I guess it’s all for the best in the long run. I mean it’s never been easy with all of us spread out over the city. And then there are different phone lines. Half the time when I am answering calls they’ve come to the wrong branch. Then there are the students. I mean half of them have never been in the city to even this country before. It’s no wonder they are late. They don’t know how to find their way round. But this way, when all the changes are over and we’ve settled down in the new building, we’ll be easier to get to. So I reckon they’ll get here more promptly. And then won’t have any excuse any more for coming in late and missing lectures.Question14 I think it all depends where you’re sitting—where you’re looking from. Overall I’m convinced it’ll work out well, It’s the right decision. I’d have done the same thing. I’m really convinced that a large number of students are going to be delighted. They’ll see the benefits immediately. OK, yes I’, anticipating some complaints. With people of this nature, I think that’s inevitable, but the majority will welcome it. I’ve explained it to all my lecturers. They understand it, accept it. It also means I can organize the timetables better so they’ll do their teaching over a shorter day. So that’s obviously a benefit. I’m sure the r est of the staff will feel the same. Question15 In the early days I had to take premises all over the place, anywhere I could get them, just to get the business off the ground. But over the years I’ve always looked for the opportunity to get everyone toge ther on one site. When all this is over, we’ll look better and we’ll perform better. I know it means we’re going to attract more business. And another thing, we’re supposed to keep all the records on the database, but half the time, the various PCs aren’t working or the network’s down or something. That can surely only get better. Personally I can’t wait. Question16 I can’t say I really understand why they’re doing it. I mean it’s all these buildings, all this equipment. You know, it seems they’re organized as it is. It’s got to be money, hasn’t it? That’s why we’re all here in the lectures-keep costs under control. Of course, lots of us are late for class sometimes, and I know that’s bad, and embarrassing-walking in when everyone else is already in their p lace and its all started ages ago. But I do think it’s a bit worrying that it will surely mean some of them are going to lose out. I mean they wouldn’t be doing this if they didn’t recognize they would save some salaries, would they?Question17 I wish the m luck. That’s the main thing I say…I think they’re an excellent organization—very well run. The students are always happy, more than satisfied. I just think it’s beyond my imagination what they’ll have to do. I mean, you think of all the different branches, all the things, all the procedures, can you imagine what all the changing will involve? Anyway, I suppose the bottom line is as long as they keep their external relations as efficient as they’ve always been, there’s no problem. At the end of the day I want my percentage. It’s up to them to sort out the move.Section Two. Questions 18—22Question18 We’ve been discussing it for months, and now they’ve finally made a decision. Personally I think we should have a vote and get all the shareholders involved b efore any new factory is built. It’s all very welldiversifying into new areas, but it’ll involve a huge investment. And getting bigger doesn’t always bring proportion that rewards. Everybody seems to think that going over the finer details is very boring. So we’ve ended up making these decisions without any proper research. I’m not very pleased about some of the aGREements we reached. Certain matters don’t seem to be looked into properly at all’Question19 Well, I’m relieved that’s over. It’s always so a wkward when the previous person was so popular, but the vote was pretty unanimous. That’s encouraging , as it’s always better to have a leader who everyone supports. I don’t think my bid was very successful because I felt so apprehensive. It’s difficult wh en you have to try to persuade everyone, but I was the logical person to propose him. I shouldn’t have been worried because it was just a question of standing up and explaining why. Anyway he’s got lots of new ideas, so hopefully he’ll be a success. And I’ll be associated with it.Question20 I’m not sure it’s realistic to expect us to achieve those sorts of figures. I mean it hasn’t been on the market all that long. It can take ages for this sort of product to get establish. Bill really didn’t understand th e problems. And I always seem to end yp arguing with him. He got annoyed, as usual. But he’s been unrealistic about what’s possible. I managed to stay calm, but because of our enormous difference of opinion, no decision’s been made yet.Question21 That’s it. We finally decided to do it. The meeting went on for ages and I don’t think the new chairman was very happy. But it’s a majority decision. We proposed that the company will be floated on the market in June or July, but we don’t know what the price ill be yet. Greentown disagreed strongly with Mr.Lee about the date. But that was resolved in the end. I thought they’d never stop arguing about it, but I completely support what was settled in the end.Question 22 I think it’s a good plan. It has some problem in that area and it’s good u has thought and has come up with something innovative. She gave the presentation very well. And it’s something we’ve never thought of before. And everybody understood that is the direction we want to go in the future. I think it all went very well. It really got me thinking. And we’ve all got to go off and look at what she’s proposed so that we can come up with some ideas of our own for next week’s follow-up meeting.。
初级新编剑桥商务英语第三版听力原文
初级新编剑桥商务英语第三版听力原文全文共3篇示例，供读者参考篇1Title: Original Listening Text from Cambridge English for Business 3rd EditionUnit 1: Introducing the BusinessPart 1: Company BackgroundNarrator: Welcome to the first unit of Cambridge English for Business 3rd Edition. In this unit, we will be introducing the concept of a business and discussing the background of a company. Let's listen to a conversation between two colleagues, Mike and Sarah, as they discuss their company's history.Mike: So Sarah, can you tell me a bit about the background of our company?Sarah: Sure, our company was established in 1998 by a group of entrepreneurs who saw a gap in the market for innovative technology solutions. Since then, we have grown to become a global leader in the IT industry.Mike: That's impressive. What are some of the key milestones in our company's history?Sarah: Well, in 2005, we launched our flagship product, which revolutionized the way businesses handle data storage. And in 2010, we expanded into new markets in Asia and Europe, further solidifying our presence in the industry.Mike: It sounds like our company has come a long way since its inception. What sets us apart from our competitors?Sarah: I think it's our commitment to innovation and excellence. We are constantly striving to stay ahead of the curve and deliver cutting-edge solutions to our clients. This has helped us build a strong reputation in the market.Narrator: Thank you for listening to this conversation on company background. In the next part, we will discuss the importance of market research in business. Stay tuned!Part 2: Market ResearchNarrator: In this part, we will explore the concept of market research and how it can benefit businesses. Let's listen to a discussion between two marketing executives, Jane and Tom, as they talk about the importance of conducting market research.Jane: Tom, why do you think market research is essential for businesses?Tom: Well, market research provides valuable insights into consumer preferences, market trends, and competitor strategies. By understanding the needs and wants of their target audience, businesses can tailor their products and services to meet customer demand effectively.Jane: That makes sense. How can market research help businesses make informed decisions?Tom: Market research allows businesses to gather data on consumer behavior, competitor performance, and market conditions. This information can help businesses identify new opportunities, anticipate market trends, and make strategic decisions that will drive growth and profitability.Jane: It sounds like market research can be a powerful tool for businesses. How can small businesses benefit from market research?Tom: Even small businesses can benefit from market research by gaining a deeper understanding of their target market, identifying niche opportunities, and assessing thecompetitive landscape. This can help them make informed decisions and compete effectively in the market.Narrator: Thank you for listening to this discussion on market research. In the next unit, we will explore the role of communication in business. Stay tuned!End of Unit 1This is just a sample of the original listening text from Cambridge English for Business 3rd Edition. The full version of the textbook contains a wide range of listening materials that cover various business topics in depth. We hope you found this sample text helpful in improving your listening skills and understanding of business concepts. Thank you for listening!篇2Cambridge English for Business is a series of self-study or classroom courses for professional English learners. The series is designed to improve communication skills and provide a strong foundation in the language for work-related purposes. The third edition of Cambridge English for Business offers updated content and a variety of activities to help learners engage with the material.One key component of the Cambridge English for Business series is the listening section. Listening is a crucial skill for effective communication in the business world, as it allows professionals to understand instructions, conversations, and presentations. The listening section in the third edition of the series is designed to expose learners to a range of accents and speech patterns, helping them become more comfortable with understanding English spoken in different ways.Each unit in the Cambridge English for Business series includes a listening task that focuses on a specific aspect of business communication. For example, learners may listen to a simulated business meeting, a customer service call, or a presentation. The materials are authentic and relevant toreal-world business situations, providing learners with valuable exposure to business English in context.In addition to listening practice, the Cambridge English for Business series also includes activities to help learners develop their listening skills. These activities may include pre-listening tasks to set the context, comprehension questions to check understanding, and post-listening activities to reinforce learning. Learners have the opportunity to practice listening for gist,specific information, and detail, as well as to improve their ability to identify key points in a conversation or presentation.Overall, the listening section in the third edition of Cambridge English for Business is a valuable resource for professionals looking to improve their listening skills in a business context. With a focus on authentic materials, relevant content, and varied activities, the series provides learners with the tools they need to succeed in the global business environment.篇3Cambridge English for Business第三版是一套专门设计用于商务英语听力训练的教材。
BEC剑桥商务英语高级真题集听力原文
BEC剑桥商务英语高级真题集听力原文为了让大家更好的预备商务英语BEC考试，我给大家整理一下剑桥BEC商务英语考试高级真题,下面我就和大家共享，来观赏一下吧。
剑桥商务英语高级真题集听力原文1This is the Business English Certificate Higher 3, Listening Test 1.Part One. Questions 1 to 12.You will hear the founder of a company called Manshee talking to business students about its development.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes. [pause]Now listen, and complete the notes.[pause]Man: Good morning, ladies and gentlemen. I’m honoured to have this opportunity to talk to you.Eight years ago, I bought my first computer, but I soon discovered that where I lived, it was difficult to find accessories for that particular make. That made me realise that other people must have the same problem.Then I found that foreign magazines contained plenty of advertisements of mail order companies, so I started buying spare parts and things that way and selling them on to my friends at a small profit. That was how my company, Manshee, was born.Four years later, Manshee was making a profit and had reached a turnover of six million pounds. We had four directors - myself and three of my friends - plus a staff of seventeen. The culture was young and the working environment didn’t have any structure. The company just grew and grew with its own momentum, and everything we did seemed to strike lucky. If we needed to buy some equipment or redecorate the sales office, we decided yes or no in isolation, only taking the short term - usually the cash flow for that month - into account.However, the market became increasingly cut throat, and that led to falling margins. We realised, rather unwillingly, that the time had come to structure our future, but we didn’t really have much idea how to set about it. So we went to a firm of consultants who specialise in helping small businesses, and it proved a turning point. They insisted that we four directors sit down and rank our investments in order of importance for the coming years. It seems obvious now, but we’d never realised the value of doing it before.Initially, we set out strategic and financial targets for the next three years, and now we’re pleased with just how many of those objectives we’ve met.The value of bringing in outside expertise was that it gave us objectivity. It’s so easy to take things for granted, and to go on in the same mindset. Using consultants meant we received invaluable advice on our business priorities.剑桥商务英语高级真题集听力原文2Part One. Questions 1 to 12.You will bear the opening of the Factories of the Year awards ceremony.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you bare listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Man: Good morning, ladies and gentlemen, and welcome to the Factories of the Year award. My name is Jonathan Hargreaves,and I’m Chief Executive o f the Institute of Production Research, which organised these awards, in association with Barrington Business School. I’m delighted to introduce to you the school’s professor of manufacturing science, Jacqueline Allen, who again chaired the panel of judges. Jacqueline.Woman: Thank you, Jonathan, and good morning, everyone. This year’s search for the Factories of the Year has produced a bumper crop of outstanding winners, which is very welcome proof that the old economy isn’t dead, but is emerging revitalised from its recent problems.As ever, we initiated our search for the best by sending each participating factory a questionnaire. This consisted of fourteen pages and probably more questions than the recipients would have liked. From their answers, each factory was assessed on a basket of performance criteria. Some of these were immediately measurable, like handover times, which of course can have a big impact on productivity and which are showing a healthy tendency towards being shortened. Another was delivery reliability, a high score in which is essential for any customer-led organisation.Other criteria which we considered were less tangible, but no less important for that. We took staff morale very seriously, because if it’s poor it ca n have measurable results such as high staff turnover and a high accident rate. And if a business can’t easily handle change, it may well create more problems than it solves, and its future is unlikely to be secure.The next step was for the panel of judges to assess theresults and devise a shortlist. We then visited these factories.I must say, I found it fascinating to see so many factories in action. As a result of these visits, we came up with the three winners in each category.The factories that emerged from this process shared some familiar characteristics. Impressive people-management practices, for a start. A determination among the factory’s management team not to be second best, for another. And acting on the realisation that clever i nitiatives don’t count if they don’t further a factory’s mission. No successful factory can, for a moment, forget its customers, whether they’re internal to the company or external.As ever, new trends emerged: an outstanding level of competence in supply-chain management, as well as in manufacturing, is increasingly important. The links between a factory, its suppliers and its customers can make or break an operation.This year’s winners also demonstrate the importance of optimising the movement of goods and people around the factory. Confused, muddled-looking factories underperform, while successful ones use signs to help staff and visitors find the best route to their destination. And allowing goods or materials to get lost in some dusty corner of the warehouse is unacceptable: the problem of tracking components as they move through production has led to a number of developments, of which electronic tagging is one of the most exciting剑桥商务英语高级真题集听力原文3.Part One. Questions 1 to 12.You will hear part of a talk to a group of business students about the role of free gifts in product promotion.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Woman: Hello. My name’s Sue Barnard. I’ve come to talk to you this afternoon about that old marketing perennial, the free gift. I work as a marketing consultant, on a freelance basis, and I thought that I would begin with an anecdote. One of the companies I work with is a major manufacturer of consumer durables, and so I need to keep in touch with the latest campaigns being launched by rival groups, as well as seeing how our own efforts are looking. So I’m a keen reader of weekly magazines.Although I’m actually based in Manchester, last week I happened to be with some clients at their sales conference, which was being held in Wales. On the way there, waiting at the station, I popped into a newsagents for a browse, to pass the time. The March issue of Prime magazine immediately caught my eye because the cover said ‘Free Gift this Issue: Free Diary’. And it puzzled me because I had seen the same issue on sale in Manchester without any gift. Clearly, people in Wales were getting the same magazine, but all packaged up in a special plastic jacket with this gift inside. Why, I wondered, were people in my area losing out?Well, of course, the answer lies in the marketing policy of the magazine itself. No use giving everyone a freebie because then there’d be no way of gauging how successful it’d been in drumming up extra sales. In other word s, it’s a controlled experiment. In this case, flat sales of Prime in Manchester, coupled with strong sales in Wales, would indicate that the gift had done the trick, and this type of strategy is vital for magazines as more and more, titles crowd the racks.Just looking round the newsagents this week, you’ll find one magazine giving away a book worth six ninety-nine, when the magazine itself only costs two ninety-nine. And it doesn’t stop there. One rival is offering a CD, another a calculator. And so it goes on. You know, it really is a ‘readers’ market at the moment.But, I can see you’re asking yourselves, if the gifts are actually far more expensive than the magazines... ? Well, clearly, the magazines are facing greater competition and it’sall about offering your reader the best possible value. If your competitor’s got something out, then you don’t want to be seen to be lagging behind. And once you’ve started, in a sense, you’ve got to keep on - you do get locked into a ‘circulation war’ wher e the only way to stay on top seems to be through the free gifts. And remember, it doesn’t matter if the gift costs more than the magazine because the real profits come not from the cover price, but from the advertising revenues. To keep those flowing in, you need good figures, and that’s where the free gifts come in.And, of course, it can’t be any old gift. An inappropriate choice would do more harm than good. The gift must reinforce the true brand values of the magazine. The specialist titles are p articularly good at this. And it’s also a good opportunity for people to sample your magazine; it may bring in new readers. With the right gift, you could even be looking at as much as fifteen per cent uplift on your sales, particularly in the teen market, where pop fashions come and go and it’s very important to encourage reader loyalty.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers.[pause]Part Two. Questions 13 to 22.You will hear five different people talking about workshops they have recently attended.For each extract there are two tasks. Look at Task One. For each question 13-17, choose the aim of the workshop, from the list A-H. Now look at Task Two. For each question 18 to 22, choose the outcome of the workshop, from the list A-H.After you have listened once, replay the recording.You now have thirty seconds to read the two lists.剑桥商务英语高级真题集听力原文44.Part One. Questions 1 to 12.You will hear a college lecturer talking to a class of business students about a supermarket chain. As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Man: Good morning. In today’s class we’ll be comparing two supermarket chains whose futures are looking very different at the moment. First of all, the Williams chain.Sharon Tucker joined Williams two years ago as Sales Director, taking over as Chief Executive three months later. The company was struggling. Sales growth was fading away, and profits were falling. Its strategy of focusing on redesigning stores was doing nothing to boost sales. In short, Williams had lost its way.After just one year under Tucker’s leadership, it’s regained its confidence, and with good reason. Sales have been rising for fifteen months, starting almost as soon as she walked in the door. They’re up by five per cent in the last six months, excluding new space, with profits over the same period rising by ten per cent. And the company claims to have attracted a million new customers.Tucker came from the American chain Hurst’s, and her experience there persuaded her that everyday low pricing, the strategy pursued by that giant and by most of the British supermarket groups, wouldn’t work for a small player like Williams. Its larger rivals could too easily undercut it.Instead, she decided to use a high-low strategy, which is你若盛开，蝴蝶自来。
初级新编剑桥商务英语第三版听力原文
初级新编剑桥商务英语第三版听力原文全文共10篇示例，供读者参考篇1Hi there! Here's a fun and simplified version of the listening passage from the Cambridge Business English Third Edition:Title: A Busy Day at the OfficeMy name is Peter, and I work in a big office. Today was a really busy day for me! In the morning, I had to answer lots of emails from customers. They had questions about our products, and I had to make sure to reply to them quickly.After that, my boss called a meeting with the whole team. We had to talk about a new project we're working on. Everyone had to share their ideas and opinions. It was a bit stressful, but we managed to come up with a great plan in the end.During lunchtime, I went out with my colleagues to grab some food. We talked about our weekend plans and shared funny stories. It was nice to take a break and relax for a bit.In the afternoon, I had a phone call with a client from another country. We had to discuss a partnership deal andnegotiate the terms. It was a bit challenging because of the language barrier, but we managed to find a solution that worked for both of us.By the time the workday was over, I was exhausted but proud of all the things I had accomplished. Being a part of a team and working together to achieve our goals is really rewarding.I can't wait to see what tomorrow brings at the office! Working in a busy office can be tiring, but it's also a lot of fun. I love my job!篇2Good morning, everyone! Today, I want to share with you some interesting things I learned from the Junior Cambridge Business English Third Edition listening exercises. It was super fun and I hope you enjoy listening to it as much as I did!In the first listening exercise, we heard a conversation between a customer and a sales assistant in a clothing store. The customer was looking for a red sweater but couldn't find the right size. The sales assistant was very helpful and suggested looking for a similar style in a different color. In the end, thecustomer found a beautiful blue sweater and was very happy with their purchase.Next, we listened to a phone call between a customer and a hotel receptionist. The customer was calling to make a reservation for a room, but all the standard rooms were fully booked. The receptionist offered a deluxe room at a discounted rate, which the customer happily accepted. It was great to see how they worked together to find a solution that made both parties happy.In another listening exercise, we heard a dialogue between two colleagues discussing their upcoming presentation. They talked about dividing the tasks and making sure everything was prepared on time. It was a good lesson in teamwork and organization, which are important skills to have in the business world.Lastly, we listened to a meeting between a manager and their team members. The manager discussed the company's sales targets and congratulated everyone on their hard work. They also talked about upcoming projects and how to improve communication within the team. It was inspiring to see how they worked together to achieve their goals.Overall, the listening exercises in the Junior Cambridge Business English Third Edition were not only educational but also a lot of fun. I learned a lot about how to communicate effectively in a business setting and how important teamwork and organization are. I can't wait to practice more and improve my English skills even further. Thank you for listening!篇3Hey guys, let's listen to the new Cambridge Business English Third Edition Listening.Unit 1: Making IntroductionsHey, my name is Amy. What's your name?Hi Amy, I'm Jack. Nice to meet you.Nice to meet you too, Jack. So, what do you do?I work in marketing. How about you?I'm in sales. Do you enjoy your job?Yes, I love it. How about you?I love it too. It's great to meet someone who enjoys their job.Unit 2: Talking about JobsHey, do you know what Jessica does for a living?I think she works in finance.Oh, that's cool. What about Tom?I heard he's a lawyer.Wow, that's impressive. And what do you do?I'm a teacher.That's awesome. I bet you're a great teacher.Unit 3: Making AppointmentsHey, are you free on Friday afternoon?I think so. What's up?Let's meet for coffee. How about 3 pm?Sounds good to me. See you then.Great. See you on Friday.Unit 4: Discussing PlansHey, do you have any plans for the weekend?Not yet. What about you?I'm thinking of going hiking. Do you want to come?That sounds fun. Count me in!Awesome. Let's make it a great weekend.Unit 5: Talking about TravelHey, have you ever been to Paris?Yes, I went last summer. It was amazing.I'm so jealous. I want to visit Paris too.You should definitely go. It's a beautiful city.I'll start planning my trip right away.Alright, guys, that's it for today's listening. Remember to practice your English every day and keep improving. See you next time!篇4Title: My First Encounter with Cambridge Business EnglishHi guys! Today I'm gonna share with you my super exciting experience with Cambridge Business English. So, last month, my teacher introduced us to this new textbook called "Cambridge Business English" and said it's gonna help us learn English for work in the future.At first, I was like, "What? Business English? Isn't that for grown-ups?" But then my teacher explained that knowing business English can actually help us communicate better in all kinds of situations, not just at our jobs.So, we started our first lesson and it was all about making phone calls. We learned how to introduce ourselves, ask for someone, and leave a message. It was so cool because we got to practice calling each other in class and pretend to be real business people.Then, we moved on to writing emails. It was a bit tricky at first, but our teacher taught us how to write formal emails and how to use the right vocabulary. We even wrote an email to a pretend client asking for more information about a product. It was like we were real professionals!Next, we learned about meetings and how to participate in them. We practiced speaking up in a meeting and sharing our ideas. It was fun because we got to role-play different scenarios and pretend to be the boss or a colleague.Overall, I had so much fun learning with Cambridge Business English. It made me realize that English is not just a school subject, but a language that can help me in the real world. I can'twait to learn more and become a pro at business English! Thanks, Cambridge!篇5Hello everyone! Today I'm going to tell you about the new edition of Cambridge Business English Listening Book. It's super cool and helps you improve your English listening skills.In the book, you can find lots of interesting conversations between different people in business situations. For example, there's a conversation between a boss and an employee about a project deadline. The boss is asking the employee if they can finish the project on time, and the employee is explaining the challenges they are facing. It's really fun to listen to and helps you understand how English is used in real-life situations.There are also exercises in the book to test your listening skills. You have to listen to a conversation and answer questions about it. It's like a game and makes learning English more interactive and enjoyable.One of my favorite parts of the book is the role-play section. You can act out different scenarios with a partner, like negotiating a deal or giving a presentation. It's a great way to practice your speaking and listening skills at the same time.Overall, the Cambridge Business English Listening Book is a super helpful resource for improving your English skills in a fun and engaging way. I highly recommend it to anyone who wants to become better at English. Hope you check it out and have fun learning! Bye!篇6Title: My First Cambridge Business English Listening BookHi everyone! Today I want to share with you my experience of using the new edition of Cambridge Business English Listening Book. It's super awesome and fun to learn English in a business way!First of all, the book has a lot of cool dialogues between different characters in a business setting. It's like listening to a story while learning new words and phrases. I love imagining myself as one of the characters in the dialogues, practicing my English pronunciation and intonation.In addition to the dialogues, there are also exercises and activities to help me practice what I've learned. It's like playing games while learning English! I especially enjoy the listening exercises where I have to listen carefully and answer questions. It helps me improve my listening skills a lot.Moreover, the book covers a wide range of topics related to business, such as meetings, negotiations, presentations, and socializing. It's really useful for me to learn how to communicate effectively in a business environment. I feel more confident now when speaking English with my teachers and classmates.Overall, the Cambridge Business English Listening Book is a great tool for kids like me who want to improve their English skills in a fun and engaging way. I highly recommend it to all my friends who are learning English. Let's study hard and have fun together!That's all for today! Thank you for listening to my review. Bye-bye!篇7Hello everyone! Today I want to share with you some fun stories from the new edition of Cambridge English for Business. So grab a snack and let's get started!In the first lesson, we learned about introducing yourself in a business setting. It's important to give a firm handshake and make eye contact when meeting someone new. Remember to say your name clearly and speak with confidence.Next, we talked about making phone calls in English. It can be nerve-wracking to pick up the phone, but with practice, it gets easier. Make sure to speak clearly and politely, and don't forget to ask for the person you want to speak to by name.We also learned about conducting business meetings. It's important to have a clear agenda and stick to it. Make sure everyone has a chance to speak and don't be afraid to ask questions. Remember, teamwork makes the dream work!In the section on negotiations, we practiced role-playing different scenarios. It's important to be assertive but also flexible when trying to reach a resolution. Remember to listen to the other person's point of view and work together to find a win-win solution.Lastly, we discussed writing business emails. It's important to be professional and clear in your communication. Make sure to proofread your emails before sending them and always include a clear subject line.I hope you enjoyed these tips from Cambridge English for Business. Remember, practice makes perfect! Keep studying and soon you'll be a pro at business English. Thanks for listening!篇8Hello everyone! Today I'm going to tell you about a story I read in my new Cambridge Business English book. It's all about listening skills in the office. I hope you enjoy it!The first story is about a woman named Sarah who works in a big company. She has a meeting with her boss and some colleagues. They are discussing a new project. Sarah is a bit nervous because she has to speak in front of everyone. But she listens carefully to what they are saying and then she gives her ideas.The second story is about a man named Tom who is on a conference call with some clients. He is trying to understand what they need from his company. Tom listens carefully to their questions and answers them in a clear way. The clients are happy because Tom really listened to them.The third story is about a woman named Lisa who is in a training session. The trainer is talking about a new software that they will be using at work. Lisa listens carefully to the instructions and practices using the software. She is able to do her work much better because she listened carefully.So, the moral of the stories is that listening is really important in the office. If you listen carefully to your colleagues, clients, and trainers, you will be able to do your job better. So,always remember to listen carefully and pay attention in meetings, calls, and training sessions. That way, you can be a great employee and do well in your job!That's all for today's story. I hope you enjoyed it and learned something new. See you next time! Bye bye!篇9Title: Let's Learn Business English Together!Hey everyone! Today, let's talk about learning English for business! Have you ever heard of Cambridge English for Business? It's a really cool way to improve your English skills so you can do well in the business world.In the Cambridge English for Business book, there are lots of different topics to learn about like meetings, emails, phone calls, and presentations. You can learn how to talk to clients, how to write professional emails, and how to give a great presentation to your boss. It's super helpful for when you grow up and have a job!One of the best things about learning English for business is that you can practice listening to different accents. In the book, you can hear people from all over the world speaking English. It'sso cool to hear how different people sound when they speak English. You can learn to understand people from England, America, Australia, and lots of other countries.There are also fun activities in the book to help you practice your English skills. You can listen to conversations, answer questions, and even role play different business situations. It's like playing a game while you learn!So, if you want to be really good at English and do well in the business world when you grow up, make sure to check out Cambridge English for Business. It's a great way to learn and have fun at the same time. Let's learn together and become super successful in the future!篇10Hello everyone! Today I'm going to tell you all about the new edition of Cambridge Business English Listening. It's super cool and really fun to learn!In the new edition, we have lots of different topics to listen to. We can learn about meetings, presentations, phone calls, and lots more. The best part is, we can practice listening to real conversations that happen in the business world. It's like we're really there!We also get to hear from lots of different people in the recordings. There are men and women from different countries speaking English. It's so cool to listen to all the different accents and ways of talking.When we listen, we have to pay close attention to what people are saying. Sometimes they talk really fast and we have to be quick to understand. But if we listen carefully, we can pick up lots of new words and phrases to use in our own conversations.After listening, we can do fun activities like answering questions and practicing our speaking. It helps us get better at understanding English and speaking it confidently. Plus, it's just really fun to practice with our friends!So, if you want to improve your English and learn about the business world, the new edition of Cambridge Business English Listening is the way to go. It's like a super cool adventure in learning English!。
bec中级教材听力原文
bec中级教材听力原文(正文)Unit 1: Hello, Nice to Meet YouPart A: Listening and Speaking[Scene: A classroom at a language school.]Instructor: Good morning, everyone! Welcome to the language school. My name is Mr. Johnson. I will be your instructor for this English course. Let's start by introducing ourselves. I will call out your names one by one, and please tell us your name and where you are from.Student 1: My name is Li Mei, and I'm from China.Student 2: I'm John Smith, and I'm from the United States.Student 3: Hi, I'm Maria Garcia. I'm from Spain.Instructor: Great! It's wonderful to have students from different countries. Now, let's move on to the next activity.Part B: Vocabulary and Expressions[Scene: A coffee shop.]Customer: Excuse me, can I have a menu, please?Waiter: Of course, here is the menu. What would you like to order?Customer: I'll have a cappuccino and a slice of cheesecake, please.Waiter: Anything else?Customer: No, that's all. Thank you.Part C: Listening Comprehension[Scene: A hotel front desk.]Receptionist: Welcome to the Ivory Hotel. How may I assist you?Guest: Hi, I have a reservation. My name is Peter Johnson.Receptionist: Let me check. Yes, Mr. Johnson, we have a room reserved for you. Here is your key. Enjoy your stay!Guest: Thank you. Can you also recommend some local attractions or restaurants?Receptionist: Sure! There's a famous museum just a few blocks away, and a great seafood restaurant on the waterfront. I can give you a map with all the information.Part D: Speaking Practice[Scene: Two friends talking about their weekend plans.]Friend 1: Hey, what are you doing this weekend?Friend 2: I'm not sure yet. Do you have any ideas?Friend 1: How about going hiking? There's a beautiful trail in the mountains.Friend 2: That sounds fun! Let's do it.Friend 1: Great! I'll pick you up on Saturday morning.Unit 2: Daily RoutinesPart A: Listening and Speaking[Scene: A conversation between two roommates.]Roommate 1: What time do you usually wake up in the morning?Roommate 2: I usually wake up at around 7:00 am. How about you?Roommate 1: I'm an early riser. I wake up at 5:30 am every day.Roommate 2: Wow, that's early! Do you have a morning routine?Roommate 1: Yes, I like to exercise and have breakfast before starting my day.Part B: Vocabulary and Expressions[Scene: A kitchen.]Person 1: Can you please pass me the sugar?Person 2: Sure, here you go.Person 1: Thanks. I also need some salt and pepper.Person 2: Here are the salt and pepper shakers. Is there anything else you need?Part C: Listening Comprehension[Scene: A radio interview with a famous chef.]Interviewer: How did you become interested in cooking?Chef: Well, it all started when I was a child. I used to watch my grandmother cook, and I was fascinated by the process. I started experimenting with different recipes and fell in love with the art of cooking.Interviewer: What is your daily routine as a chef?Chef: My day usually starts early in the morning. I go to the market to buy fresh ingredients, then spend the rest of the day in the kitchen, preparing meals for the restaurant. It's a busy but rewarding job.Part D: Speaking Practice[Scene: Two friends discussing their evening routines.]Friend 1: What do you usually do in the evenings?Friend 2: After work, I like to relax and watch TV. Sometimes I also cook dinner.Friend 1: That sounds nice. I usually go to the gym in the evenings.Friend 2: That's a healthy routine. I should try to incorporate some exercise into my evenings too.(Note: The above text is a sample response to the requested article. The content may not be an actual transcription of a specific BEC intermediate textbook listening exercise.)。
BECTEST3听力文字稿
TEST 3This is the Business English Certificate Vantage 4, Listening Test 3.Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.[pause]Conversation One.Questions 1 to 4.Look at the notes below.You will hear a phone conversation between a manager and his PA.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.[pause]Man: Hi, Jane. Barry here. Sorry this is a bit rushed, but I need you to fax me a document urgently.Woman: No problem. What do you need?Man: That report I’ve been writing on recruitment. I haven’t printed it off, but you’ll find it on my computer. I called it ‘jobsplan’, all one word. OK?Woman: No problem. Which folder is it in? Personnel?Man: That’s right. No, no, hang on, um, I created a new folder called Current Reports - it’s in there.Woman: OK. I’ve made a note of that. If I can’t locate it, I’ll call you back.Man: Fine. It’s quite a long document by the way. So don’t bother sending the appendix. We don’t really need that. But include the contents page - that’d be quite useful. Woman: Shall I send it to you there at Head Office?Man: Um... let me think. It might be better to fax it to my hotel.Er, no, you’re right. Send it here.Woman: OK.Man: Thanks very much. Bye.[pause]Now listen to the recording again.[pause]Conversation Two.Questions 5 to 8.Look at the notes below.You will hear two colleagues discussing an additional location for their business.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.Woman: Hello, Mike, have you got a moment?Man: Sure, what is it? The location?Woman: Yes, we can’t put it off any longer.Man: Hm, especially as we chose the site for the new warehouse last night. We need to get organised.Woman: Exactly. We need a decision today. Where should the discount shop be, then?Man: Well, not too close to our existing branches, that’s for sure. I think it’d better be in the out-of-town retail centre.Woman: I know that’s easier for customers, but the business park, which is the other out-of- town site, would be better for deliveries, which is important.Man: But the trend is towards more and more people using the retail centre, isn’t it? Woman: Well, the survey we did shows people will visit the business park if we open there. Man: Really? I wasn’t expecting that. Is it because we produce specialist goods? Does that make a difference?Woman: Yes.Man: Are there any local grants available?Woman: Not as such, but there are tax benefits if we take on premises in the business park. Man: Right. That’s settled, then. How about...[pause]Now listen to the recording again.[pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman leaving a message about where to hold a meeting.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.[pause]Hi, it’s Emily Parker in Marketing. I was at the Carlton Hotel yesterday for a sales training meeting. I thought it would be a very suitable place to hold the shareholders’meeting you’re arranging. I heard you’re still looking for somewhere. They’ve recently refurbished all their meeting rooms. I was in a seminar room - it was too small for your event, but I looked at the conference hall and the VIP lounge and either would be perfect - oh, except the conference hall’s booked on the twenty-fifth of October, so it doesn’t leave us any choice. Anyway, they’re both large rooms with comfortable seating, and it’s possible to have a sound system at no extra cost. We’d have to bring a display stand of our own if we wanted one. Assuming you want to go ahead with the twenty-fifth, I mentioned to the Events Manager there that we might want to book, so you’ll need to talk to him, rather than the General Manager in the bookings office. The number’s three-five-seven-two-oh-nine. Bye.[pause]Now listen to the recording again.That is the end of Part One. You now have 20 seconds to check your answers.[pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five speakers are talking about delegating at work.For each recording, decide what advice the speaker gives about delegating at work.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what advice each speaker gives about delegating at work.[pause]ThirteenNo matter how much confidence you have in the person you’re entrusting a task to, I think there’s a crucial element to delegating that’s often forgotten. There has to be a framework in place of where and who to go to if they get stuck and need help. I know, as a manager, I’m used to dealing with tasks all by myself, but when I’m delegating to juniors, I always remind myself that not everybody is as independent as me.[pause]FourteenIf you’ve ever delegated to someone else and spent more time on the task than if you’d done it yourself, then it’s time to review where you’re going wrong. If your motivation for delegating is thinking that the other person can do it better than you, or it’ll free you up to do something else, that’s great. But delegation isn’t an easy way out, so if you’re just being lazy or the task seems too small to concern yourself with, always do it yourself.[pause]FifteenOnce you’ve selected someone to delegate a task to - assuming you do have a choice of personnel - there’s something you need to do that’s too important to leave till the job’s finished. It’s a mistake if you don’t make it clear to staff what they’re doing well and what they could improve on. Some managers think it’s a form of interfering and doesn’t give people space to get on with the job, but I find some constructive suggestions are usually helpful.[pause]SixteenWhen you give someone a task to do, there’s not much point in simply listing the particular difficulties involved in carrying it out. You really need to check they understand what challenges they can expect to face and how they might deal with them. So you should sit down with them and explore possible solutions. If they simply say ‘I understand’, it’s not a guarantee that they do. [pause]Once you become an effective delegator, you’ll be talked about by those who see what you and your team can achieve. And, as for team members, well, they’ll appreciate the trust you place in them and the support they’ve received from you. But until you reach that point on the learning curve, keep telling yourself not to give up whenever it doesn’t go to plan. I’ve certainly had some disastrous attempts at delegating in my time.[pause]Now listen to the recordings again.[pause]Section Two.Questions 18 to 22.You will bear another five recordings. Five speakers are talking about the reason for the success of their company’s most recent TV advertising campaign.For each recording, decide what reason the speaker gives for the success of the campaign.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what each speaker says is the reason for the success.[pause]EighteenOur last campaign was the most successful ever. Always worried about the cost, we were on a tight budget, but the results were fantastic. Research had shown our rivals’ products were more attractive, but while the ad was running, one of them had some bad publicity about their products, and we picked up a lot of their trade. Sometimes, it’s not how much you invest or who you use, but just being in the right place at the right time.[pause]NineteenLast year’s TV campaign took the market by storm. In the past, we’d depended heavily on sending out samples to customers - it was a cheap and, we thought, effective way of targeting our core customer base.But last year, we had the good fortune to recruit a dynamic young Marketing Manager who brought with him a group of people who are changing the way we do things. We’re looking to produce another even more successful series of TV commercials next year. [pause]TwentySpend money to earn money! That’s been the philosophy of our organisation for years. The directors liked expensive-looking TV commercials, which appealed to our core customers in the old age bracket. However, our last campaign proved that you don’t always have to go over budget to win new customers. We thought of a new approach, which our agency developed, and it turned out to be cheaper and, to our delight, brought us to the attention of a new, younger market. [pause]Twenty-oneSuccessful TV campaigns can be costly, and good market research is absolutely vital. We’ve always researched thoroughly before a campaign, but there’s something else which was the key to last month’s success. Although some people attribute it to our main rival’s bankruptcy, it was the fact that we found a management group who we brought in to recommend ways of improving our marketing that really helped. A suggestion to use a TV campaign to advertise in-store promotions and mail-order facilities paid off handsomely.[pause]Twenty-twoConsultants recommended hiring a whole new marketing team for the company, but I rejected this. We’ve got a good experienced team in the company. It would’ve been an unnecessary expense. We decided we should put more effort into the groundwork for the campaign. Our team carried out a more detailed customer survey, and on the basis of that, our production company was able to create a commercial that was more accurately targeted.[pause]Now listen to the recordings again.[pause]That is the end of Part Two.[pause]Part Three.Questions 23 to 30.You will hear a radio interview with a businessman called Brett Porter, who developed a product called Rainaway, a type of waterproof map.For each question, 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[pause]Now listen, and mark A, B or C.[pause]Woman: ... and today we’re talking to Brett Porter, whose company developed the hugely successful all-weather maps called ‘Rainaway’. These are waterproof maps that can beused by people who ride motorbikes. Brett, welcome to the programme.Man: Thanks.Woman: You actually invented Rainaway - how did that come about?Man: Well, anyone, like me, who rides a motorbike, understands the problem of ordinary maps falling to pieces when it’s raining or windy. There are three million bikers just inthe UK, who I knew would be willing to pay for a solution to this problem. Nobody hadever produced something like Rainaway - I’d assumed it couldn’t be done.., that thecosts were too great.., but I was disappointed that my needs as a consumer weren’tcatered for, and people I knew kept encouraging me to develop and produce it as abusiness.Woman: Was establishing the company difficult?Man: In fact, I already had my own company - a motorcycle courier firm - but this was completely different and involved setting up a new business. What I’d learnt aboutpricingdidn’t seem to apply - I’d never dealt with a ‘product’as such. But I knew I understood the market better than most. If I could make the product, I’d be meeting a demand.However, knowing where to sell and how to get it into the shops was another matter! Woman: I see.Man: But I was convinced the business would grow fast. I even entered the European Awards Scheme for ideas for business start-ups. It had a first prize of one hundred thousandeuros’worth of software from Croner Consulting. The awards were sponsored byAlliance Business Bank - and because I made the final shortlist, I was offered atwo-per-cent interest loan from them if I needed it. They organised a dinner foreveryone on the shortlist, and I happened to get chatting to their senior businessconsultant, who gave me some invaluable financial advice. It really helped get mestarted.Woman: Did you do any trial production of the maps?Man: Yes. I knew what they should look like - a strong cover and small enough to flick through quickly. But trials took six months. The difficulty was we had to use a reallytough kind of plastic for the cover, and this had to be fed into the printer sheet by sheet- fine for a small output, but absolutely no good for large-scale production.Woman: Did you have any trouble persuading a printing company to make Rainaway?Man: I thought I would - it wasn’t really in a printer’s interest to make a long-lasting product.The real difficulty, though, was my lack of a track record. They thought I was justplanning a one-off print run or a very small-scale operation, which wouldn’t be veryprofitable for them. Once I’d persuaded the boss of one firm that wasn’t the case, heseemed willing to take a chance.Woman: Do you use someone else’s maps to make Rainaway from?Man: Yes, we use Herne Publishing’s. Of course, given they know they’re a crucial supplier, there’s a danger in a few years they might want to buy us out. But in the meantime, Ihave a protected trademark, and the people at Herne Publishing realise it’s better forthem to let me use my knowledge and contacts to establish the business. The alternativefor them would involve spending money on producing a rival product, which I knowthey would be reluctant to do.Woman: You must be pleased with Rainaway’s performance?Man: Absolutely. We launched Rainaway in September two thousand one, and sold two hundred thousand maps in the first year alone. In the last couple of years, the companyturned over in excess of seven hundred thousand pounds, our best result so far, whichisn’t bad when you consider our maps retail at ten to twenty-four pounds each. Woman: Very impressive! What’s next for Rainaway? Do you plan to extend your range? Man: I already have plenty of other ideas for the longer term, but that’s all I can say for now.I’ve been devoting a lot of time recently to facilitating expansion by setting up a callcentre to deal with mail-order sales. That’s just opened, with a staff of twenty-five. Inow need to concentrate on our advertisements - they’ve been very popular so far, butit’s tough coming up with new ideas to continue to attract attention.Woman: I wish you luck.[pause]Now listen to the recording again.[pause]That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet.[pause]Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.That is the end of the test.（注：文档可能无法思考全面，请浏览后下载，供参考。
bec商务英语高级第三版修订版学生用书听力原文
bec商务英语高级第三版修订版学生用书听力原文In today's globalized business environment, effective communication in English is indispensable for professionals across various industries. The ability to understand and communicate in Business English is particularly crucial for individuals seeking success in international markets. This article will delve into the importance of Business English proficiency and explore how it enhances professional opportunities and facilitates intercultural communication.Firstly, proficiency in Business English enables individuals to engage confidently in international business transactions. Whether negotiating contracts, conducting presentations, or participating in meetings, fluency in English empowers professionals to express their ideas clearly and persuasively. Moreover, it fosters trust and credibility with international partners, as effective communication minimizes misunderstandings and ensures alignment of objectives.Furthermore, Business English proficiency opens doors to a wealth of career opportunities in multinational corporations and globalized industries. In today's interconnected world, companies actively seek candidates who possess strong English language skills to navigate diverse work environments and engage with stakeholders worldwide. From marketing and sales to finance and human resources, proficiency in Business English is a valuable asset that enhances employability and promotes career advancement.Additionally, mastering Business English enhances cultural competence and fosters cross-cultural collaboration. Language serves as a gateway to understanding cultural nuances and fostering meaningful connections with colleagues and clients from different backgrounds. By honing their English language skills, professionals demonstrate respect for cultural diversity and create inclusive work environments where ideas can flourish across borders.Moreover, Business English proficiency equips individuals with the ability to access a wealth of resources and knowledge in the global marketplace. From industry reports and market analyses to online forums and professional networks, English-language materials offer valuable insights and opportunities for learning and professional development. By leveraging these resources, professionals can stay abreast of industry trends, expand their expertise, and remain competitive in the global arena.Furthermore, proficiency in Business English enhances adaptability and resilience in an ever-evolving business landscape. In an era of rapid technological advancement and economic uncertainty, effective communication skills are essential for navigating change and seizing new opportunities. By mastering Business English, professionals can communicate confidently in diverse situations, whether adapting to remote work environments, collaborating across time zones, or capitalizing on emerging market trends.In conclusion, proficiency in Business English is paramount for success in today's globalized business landscape. From facilitating international transactions to unlocking career opportunities and fostering cross-cultural understanding, fluency in English empowers professionals to thrive in diverse and dynamic environments. By investing in language learning and honing their communication skills, individuals can broaden their horizons, expand their networks, and achieve their professional aspirations on a global scale.。
剑桥商务英语高级真题集听力原文
剑桥商务英语高级真题集听力原文为了让大家更好的准备商务英语BEC考试，给大家整理一下剑桥BEC商务英语考试高级真题,下面就和大家分享，来欣赏一下吧。
剑桥商务英语高级真题集听力原文1This is the Business English Certificate Higher 2, Listening Test 1.Part One. Questions 1 to 12.You will hear the introduction to a seminar, called the Business Master Class, about the use of Information Technology in the workplace.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Woman: Good morning everyone and welcome. Thanks for coming. My name is Jane Watson and I look forward to meeting you all personally. Some of you are here just for today, others, I know, will be attending for all three days. I’m just going to say a few words on behalf of my company who have organised this event, Global Conferences plc. As you know, today’s seminar is The Business Master Class, to be conducted by our distinguished guest who I will introduce in a moment. But first a few quick points of organisation which perhaps you’d like to note. All the sessions will take place in this hotel except for the last session on Tomorrow’s Software, which will be at the New City Hotel. We will meet there at 2pm and this will give us a chance to see in action some of the things we have been discussing. A map with directions to the New City Hotel is available from me if you wish to make your own way. Alternatively there will be a bus going there at 1.30pm. There is limited car parking at the New City Hotel so if you wish to drive there you will need a permit. You can get one from the conference office.Now to the reason we are all here. We are very fortunate to have a seminar today led by Dr Martin Sangalli, one of the most prominent and well-respected commentators in the world business community. He’s been asked to advise many large corporations. He is a specialist in the strategic use of Information Technology in banking, pharmaceuticals and retail. He has his own company called Logic Solutions, which consults with some of the biggest names in the world of business. He is also an adviser to Intertel and anon-executive director of Global Conferences. Thousands of business and technology managers have benefited from reading his best-selling book, Intelligent Change. Always inspiring and thought provoking, his ideas have helped hundreds of organisations to gain a glimpse of the future. He is Europe’s most famous IT ana lyst. Dr Sangalli - welcome.Man: Thank you Jane, for that flattering introduction. I hope I can live up to it. So to begin. There are two main difficulties facing all corporations today. Firstly, how to make themselves more customer-driven. Secondly, and as a result of that, is the question of how to go about the major task of developing and implementing new organisational structures. This is a senior management session and is designed to provide you with two things. I hope that by the end of the session you will be equipped to design your ownframework for action. To help you do this you will also be able to take away documentation of real- life case studies that I’ve been involved in. So, if you would like to look at the screen...剑桥商务英语高级真题集听力原文2this is the Business English Certificate Higher 2, Listening Test 2.Part One. Questions 1 to 12.You will hear a consultant giving a talk to a group of UK business people about exporting to the United Arab Emirates (UAE).As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Man: Welcome ladies and gentlemen to the fourth in our series of brief country profiles for companies who are thinking ofextending their trading activities into new areas. Our chosen country this afternoon is the United Arab Emirates or UAE. Now, in geographical terms it is relatively small but what makes it very significant in commercial terms is its high purchasing power. The two most important cities, from a commercial point of view at least, are Dubai City and Abu Dhabi City, particularly the former. It is important to remember that the UAE has always been a distribution centre through which goods pass to neighbouring countries. Another point is that in recent years the UAE government has made the legal framework much more user-friendly by simplifying commercial law.What are they like as people to trade with? What are they looking for from you, the potential exporter? Firstly, UAE customers are very knowledgeable about the latest trends. They’re not interested in last year’s fashions or products. They are only interested in the most up-to-date, high-quality products at a keen price.Like everyone else they don’t like unreliability, whether in terms of getting the goods there when you promised them or the performance of the product itself. Above all, however, they insist on your meeting their high expectations regarding after-salesservice. And being a small market, geographically speaking, businessmen tend to know each other, so once you do a good job for one customer, then the news travels fast round the UAE and you’ll soon be getting orders from other agencies or whatever, because they’ve heard about you. But be warned - it also works the other way!Another point to bear in mind that’s true of nearly all markets, but, believe me, it is particularly true of the UAE: don’t imagine mailshots or emails are going to produce good results. Local businesspeople don’t just prefer a personal visit, they insist on it; it’s the only approach possible.Now, how to get started: so what are the various ways of selling goods and services in the UAE? What I would recommend, to make your first contacts, is attending a trade fair - one of the many held in Dubai. Having made your contacts, there are various options open to you. The most popular way to start is with direct sales to local contractors. This method is fine for one-off deals or where you just want to try things out. On the other hand, if you’re thinking of supplying goods or services to a government body then you’ve got to have a local agent. Lastly, there’s the branch office option or the possibility of going into a joint venture with a local partner. It isalways an expensive option, and the UAE is no exception in this. In general, I would advise exporters to gain at least five years’ experience in the case of the UAE before opening a branch office there, although of course there could be exceptions to this.Now as far as import documentation is concerned...[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have twenty seconds to check your answers.[pause]Part Two. Questions 13 to 22.You will hear five different people talking about the relocation of their business premises.For each extract there are two tasks. Look at Task One. For each question 13-17, choose the reason given for deciding to relocate the company premises, from the list A-H. Now look at Task Two. For each question 18-22, choose the problem described that arose after the relocation, from the list A-H.After you have listened once, replay the recording.You now have thirty seconds to read the two lists.剑桥商务英语高级真题集听力原文31 to 12.You will hear a spokesperson telling a group of business people about the Business Support Agency- an organisation which distributes business and research grants.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Woman: Thank you everybody, thank you. The Business Support Agency or BSA are very proud of the part we play in the development of business success. Today I’ll give you a bit ofbackground on the Agency, and then outline the steps involved in applying for support. OK?What we do, basically, is distribute financial support from our funds, which come from the central government Department of Education on the one hand, and then that sum is matched - the amount fluctuates on a yearly basis – by contributions from a number of multinational companies. We then follow the procedures I’ll be outlining in a moment. Some examples of this work, if you’re interested, can be seen in our annual report - I’ll leave copies out for you to look at. Since we b egan, we’ve given out over three hundred grants. We made twenty awards last year alone, and expect that figure to rise to twenty-five next year. But we’re not simply giving this money away - our criteria are strict.So, how do you apply? Well, there are four steps to making an application. In the first place, you should get in touch with our Project Coordinating Office. You can call them on 0188 45 45 45 and express your interest. They’ll then send you an application form. It’s quite a lengthy document, I must warn you, and you’ll need to fill in information about the history of your company, outline your requirements, and include the predicted benefits. That gives us the beginning of a picture and enables us to make an initial decisionabout whether to proceed any further. The third step would be having a meeting with one of our regional consultants. This involves talking through your ideas for development if you get the grant and should help you to focus clearly on your exact needs. And the fourth step is producing a full plan, which needs to include all costs and dates. By this time, both sides will have a very clear picture. Now, all this obviously takes up quite some time, and you need to think carefully about which personnel within your organisation are going to be available to put in the necessary work. OK, well that’s then your role finished for the time being.Meanwhile, we continue to go through your plans in detail. Ultimately, whether or not you get a grant will be decided by our central committee. This consists of representatives from our funding bodies and a panel of experts. For logistical reasons, they only meet every three months, so it can take a while for you to hear from us. Now, assuming you are successful - and around eighty per cent of applications are - the BSA will be looking to fund seventy per cent of your overall requirement. That proportion is up from a maximum of sixty per cent last year. The payment will be made in quarterly instalments. This has proved to be the most generally useful method all round. The last job for you will be coming up witha progress review, which you need to do at the end of the first year. Right, well, are there any questions?剑桥商务英语高级真题集听力原文42.You will hear a representative of a company which organises trade fairs for academic recruitment. She is talking to a group of prospective clients.As you listen, for questions 1 to 12, complete the notes, using up to three words or a number.After you have listened once, replay the recording.You now have forty-five seconds to read through the notes.[pause]Now listen, and complete the notes.[pause]Woman: OK... well thank you very much everyone. First of all I’d like to introduce myself and my company. I’m Paula Shandling from Praxis Academi c Recruitment Fairs and I’m here today to tell you a little about our operations in various parts of the world andthe specialist services we offer to make our exhibitions well known for being cost and time effective - reaching your target audience with the minimum of effort on your part.Now firstly I should explain that the main geographical area we serve is Central America. But, and, I understand this is the area of interest for most of the audience here today, we are currently expanding into South-East Asia.Right, regarding our exhibition package, we believe we offer a very comprehensive deal to the prospective exhibitor. We have found over the years that clients prefer to have a self- contained package rather than spending time negotiating add-ons. And because of this we have been able to keep the cost to a minimum. And what that includes is, as you can see, the exhibition stand. Of course, you can’t get very far in an exhibition without one of those –and also full materials delivery. We’ll get eve rything to the venue for you safely. And a very popular recent addition to the package has been the local trade guide. This has proved very successful because it includes lots of specific information about local conditions - hours of work, past patterns of enrolment in situ, etcetera, etcetera.Now, as well as the full package on site, as it were, we are well aware that one of the most wasteful and demotivating aspects of fairs from your point of view is the time spent dealing with casual enquirers. For this reason we have been developing over the past two years what we call a ‘filtering system’. By this we mean our set of strategies developed to virtually guarantee that enquirers at your stand are genuine potential customers i.e. mature individuals with the appropriate means, and all this means that you maximise quality contact with potential customers. Now, how our filtering system works is through our targeted advertising and what this essentially means in the case of academic recruitment is to run adverts in academic journals, which of course we research thoroughly to keep up to date, and secondly through our own website. A recent development has been the service we offer to put your business information onto our website a month in advance of the fair and retain on the site for six months.Right now, there are other features of our fairs which we adapt to local conditions –what we call ‘context-sensitive’ features. They are, as you can see, suitable opening times that means you have access when needed and that can make a lot of difference to the number of people attending, plus our interpreter service,particularly useful for undergraduate enquirers wishing to take advantage of language support services in your institutions.A few practical details now - you can get more information from the publicity leaflet which I distributed at the beginning of the talk. This will tell you about venues and about special services and finally about costs.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have twenty seconds to check your answers.[pause]。
BEC商务英语中级听力doc
unit01bListening ICall 1Hello Frida. This is Margaret Brock here. It's 9:30 on Wednesday morning. I'm ringing about the half-year sales report. Could you send me a copy of our department's figures, please? I'm in Helsinki until Friday. Thanks very much. Bye.Call 2This is Frank Larsen from Scandinavian Conferences in Copenhagen. I'm ringing to tell you that this year's Danish Telecommunications Trade Fair's taking place in the week of November 22. If you'd like some complimentary tickets, please let me know how many you'll need. Please call me on 0045 33 3467 66. Thank you. Bye.Call 3Hi Frida. It's Sue Mellor. How are you? I hope you're not too busy at the moment.I wanted to talk to bout my visit next month. You know we'd talked about the 13th? Well, I'm afraid it's not go into work out because of deadlines here. I don't suppose we could put it back a week or so, could we? Give me a ring and let me know. Thanks.Call 4Hi Frida. It's Colin. I’m on my mobile because I'm traveling to a meeting wi th a client but I need to talk to you urgently so could you all me on 0486 772 444? It's my mobile number. I need to talk to you about that contract we're trying to get I Helsinki because the customer accepted our proposal and I need to know whether it's all right if I just go ahead and sign the contracts or whether you want to get involved, as well. Could you get back to me asap? Thanks.Call 5Hello Frida. It's Steve Montgomery here I got your proposal for the product launch and I've finally managed to a look at it. It looks OK, but I think here could still be one or two minor problems with it. I think the time schedule looks a bit on the optimistic side, as well. I've got a couple of suggestions , which I'll get off to you today. Let me know what you think, OK? Bye.Listening 2conversation IT=Tom F=FridaT: Good afternoon. Scandinavian Conferences.F: Good afternoon. Could I speak to Frank Larsen, Please?T: I'm afraid he's not here today. Can I help you?F: I'm ringing about the Danish Telecommunications Trade Fair. Mr. Larsenphoned to offer me some tickets and he asked me to let him know how many I'd need.T: Well, I can send you the tickets. That's no problem. I'll just need your name and address.F: Right. It's Frida Andersson from Sanderlin. The address is Torshamnsgatan, S-126 25 Stockholm.T: So, that’s Frida Andersson at Torhamnsgatan, S-126 25. Ok. How many tickets do you need?F: Three please.T: And which days would you like them for?F: Just for Tuesday 23 November, please.T: And could I have the other names for the tickets?F: I’m afraid I can only confirm two names at the moment. Kati Gersel and myself.T: Could you spell Gersel, please?F: Yes, that’s G-E-R-S-E-L.T: Right. I’ll put the tickets in the post today.F: Thanks very much. Bye.T: Thank you for calling. Goodbye.Conversation 2R=Receptionist F=FridaR: Good afternoon. Can I help you?F: Good afternoon. Could I speak to Sue Mellor, please?R: May I ask Who’s callingF: It’s Frida Andersson from Head offi ce.R: One moment, please. I’ll put you through.R: Hello?F: Hello?R: I’m afraid she’s not in her office at the moment. Can I take a message?F: Yes. Could you tell her that I got her message and I’ve cancelled our meeting on the 13th. But I’m not a vailable the following week, so I suggest meeting on 27 November.R: OK. So, that’s Frida Andersson from Head Office. The meeting on the 13th is cancelled and you suggest meeting on 27 November instead.F: That’s right. And could she call me to confirm t he date?R: OK. I’ll give her the message and she’ll get back to you as soon as possible.F: Thank you.R: Oh, does she have your number?F: Yes, she does.R: OK. Thanks for calling.F Thanks. Bye.Unit02a1. Fine, thanks .I’m glad you managed to find me somewhere so near the office. That makes things so much easier in the morning. But I have to say, the bed was so hard I didn’t get to sleep till two this morning.2. Pretty awful, actually .there was one delay after another and then I got stopped at customers .and apparently. My luggage is somewhere between here and Cape Town.3. Wonderful. I’m really enjoying it here and the people are so friendly .I’ll definitely come back for a holiday. But I’ll need a week at least next time.actually.I wouldn’t mind living here for a while.4. Well. I thought it was pretty good from our point of view, but I can see that some people might not be so happy .still; we got through quite a lot and made some progress. But I still think we’re a long way from a decision.Listening 2S1=Speaker 1 S2=Speaker 2S1 so. What did you think of the food?S2 Ok.but it was a bit too heavy for me.acutally, given a choice, I’d have preferred a salad.S1 salad?S2 Oh.yes.i don’t really eat meat.S1 what do you have at home? You’re not a vegetarian, are you?S2 well, I’m not. But my wife is.S1 oh.really?S2 oh.yes.i haven’t had meat at home for years.S1 don’t you miss it?S2 sometimes .but then I go and have a secret steakA=Antonella K=korinnaA Pronto,Zzanetti.K Hello,antonella?A Yes?K Hello?It's Korinna Kramer from Otto In HamburgA Oh,hi Korinna.How are you?K Fine,thanks.I'm ringing about the skirts for the summer catalogue.A Oh yes.The Cristi and Faci skirts.Did you speak to Mr Hubner?K Yes,I did. We definitely want only the standard length.A Ok.So that's cristi and Faci in standard length only.Ringht.K And have you spoken to the vendors about quantity yet?A No,not yet.I thought I'd wait unyil we knew what was happening about the lengths.K Do you tink you could speak to them soon,thought?We don't have much time left before the deadline.A No problem.I'll call them this morning.And is it still only 400 pieces of each? K Yes, that's right.A OK.I'll fax you as soon as I've spoken to them.K That's great,Antonella.Thanks for your help.A That's Ok.I'll speak to you later.K Great.I'll expect your call then.Bye.unit03bCash Flow-So Steeph, how's the cash flow situation? Any better?-Not really. No. The more we sell the less cash we seem to have.-Yes, I know. It's called overtrading.You gotta have to figure out the quicker way of turning the sales and cash.-But how Babara? That's the question.-Well, did you think any more about offering earlier settlement discount?-Oh yeah, we talked about most of it. They sounds quite interesting. It seems that if we offer 1% discount, about half of our customers will pay in 10 days.-Well that would make a big difference of cash flow.-But if we offer 2%, 3 quaters of our customers will pay within ten days.-That's great! So why don't you do it?-Oh come on Babara, margin is small after all already. I don't see how we can afford to offer these discounts! If we give it 2% discount, we will loose thousands of dollars of the year!-Do you know how much exactly?-Well on average month of the sales on 25,000 dollars, it costs over 400,000 of the year!-What if you offer 1% and half customers use it?-Well it already costs 15,000 of the year.that's a lot of money, Babara!-But don't forget your financing cost, Steeph. Financing of cash flow gap means you pay for the bank on 300,000 dollars of interests. I will doubt that if you offer the 1% discount,you will save almost thousands on the financing cost.-So what are you saying is the real cost of the discount? Will it only be 500 dollars more?-That's right. And your cash flow for the month will increase by over 8000 dollars.And with the 2% discount,you will have extra 16000 a month.-Wahoo!That much!We could really use that extra cash, Steeph!-Mmmuh...I still think 2% is too much!-Then why don't we offer 1%?-Mmmuh. Babara?-Well, it's not my decision. But if I were you, Steeph,I will really think very seriously about early settlement discount.-Ok, I get the point. If you really can make that big difference, we will give it a try.unit04a1 The thing is ,When you buy a car,you're spending a lot of money so you want to get excited about what you're buying.Reliability and after-sales service are all very important,but they're not exactly exciting ,are they? I want my car to say something about me .I want something which looks sporty and attracts attention .I don't mind paying that bit extra for something that makes me look good.2 A lot of my friends have got e-mail so I wanted to buy a computer. I just didn't know much about them, and I found that all that information you get about performance and so on is totally confusing. And then I saw that advert on TV with those new computers. It showed how easy it is to get onto the Internet and send e-mail. So I went to a computer superstore, had a look at one and bought it straightaway.3 I thought buying a mobile phone would be easy, but it wasn't .You ask how much they cost and you get all this stuff about monthly service contracts and different tariffs at different times of day .It's almost impossible to work out how much they actually cost! Anyway,I worked out that the best deal for me was a one-yearall-inclusive package. So that's what I bought.4 I used to think that one refrigerator was pretty muck like any other. But thenI saw this TV programme about how much energy kitchen appliances use. Fridges are the worst, apparently. That's because they're on all the time so they're really bad for the ozone layer-all those CFC gases or whatever they call them . So I decided to get a fridge that doesn't give off lots of harmful gases .And it's cheaper to run as well .5 It's not even a particularly well-known make of video recorder but I had one of them before which I was really happy with. I didn't have much money when I bought the first one so I just got the cheapest one. I could find. But it was great.It lasted years and I never had any problems with it .So, of course, I decided to buy the same brand again. I mean, a friend of mine recently bought a really well-known make and it's been back to the shop twice already.Listening 2 and 3I Now you've set up Sainsbury's Bank, how do you market its products?D Well, the core target for Sainsbury's Bank is , quite understandably, the Sainsbury's customer. So, the vast majority of marketing is either instore or through direct mail. We've bought very little advertising space,but we do also use public relations as a marketing tool .I And how successful has it been ?D It's actually exceeded all our expectations. We've already attracted over 700,000 customers within 12 months of starting trading .I Really? And how does a new bank like Sainsbury's succeed in attracting people away form the High Street banks?D Quite simply by offering value for money and excellent customer service standards.I think Reward Points are another big attraction. With a Sainsbury'a Bank Visa Card, for example, a customer can soon collect a lot of Reward Points, which of course can be exchanged for air miles or other kinds of vouchers.I And what makes you think you 'll succeed in such a competitive sector?D Well, our key operational advantage is that, as a telephone-only operation, Sainsbury's Bank doesn't have the high overheads that a branch network does . Therefore, we're able to offer better rates . I think another important point is that Saintbury's experience in retailing means that its bank can apply a retailer's customer-focused mentality to the financial services sector.I Now some observers say that supermarket chains risk damaging their brands by moving into a sector which they have no experience of. How do you react to that?D Well, that assumes that supermarket will offer the same poor customer service as the traditional banks and therefore attract the same bad publicity. As I said, customer service is precisely our strength. We firmly believe that our commitmentto our customers will prevent brand damage.I Yes, other supermarkets obviously feel the same way and we regularly see reports about how they 're planning to sell computers, cars and even houses. How do you see the Sainsbury's brand developing in the future?D Well, the brand is continuously evolving and developing . The move into financial sevices is another stage of that ongoing development . When you look back at the history of the Sainsbury's brand ,it's already been developed in many different ways. Who could have imagined , back in 1869, that a small family dairy would grow into a major retail group operating over 800 stores? I've no doubt that the brand will continue to develop, but it's difficult to say exactly how.unit05aUnit 5a RelocationListeningA Amanda Ramone speaking.B Hi,Amanda.It's Bob here.A Hi,Bob.Did you get my report about ERS?B Yeah,and no problem.Now,you said you were contacting another company?A Yeah.I spoke to one this morning.Worldwide Relocation.And they look good.B And how well do they meet our needs?Do they stand up to ERS?A They're both pertty similar.Like ERS,they have a house search service...B And do they handle all the paperwork?Visas,work permits...?A Yeah,no problems there.B Ok,fine.Now what about transport?You know,removal,shipping.A Let me just...Oh right.Here it is.No,this is something Worldwide don't offer.B Whereas ERS do.Mmm.How do you feel about that,Amanda?A I don't know,but I don't think this as a major problem.I think it's something you can habdle fromthe Seattle end.B Ok.And what else?How about finding schoolsA Yeah.they have a school search service.And another interesting thing is that they run orientation and cultural integration programmes.B Mmm,sounds interesting.Amanda.So,what's your feeling on this?A Well,neither company meets all our key needs,but there's no-one else in the picture.B And in terms of cost?A In terms of cost,ERS are pffering the best deal.However,cost isn't a major issue here.B You know,it worries me that ERS offer no partner employment assistance.How about Worldwide?A Yes,and very successully.The guy I spoke to said that they can noemally arrange employment for the partner within three months.And as most of our people have wives or husband,...B Yeah.That's the main problem for me with ERS.A For me too...B Ok,Amanda,Well,you're closest to this.What's your view?unit05bJero: ---Jim: Hello, Jero. It's Jim flowers here.Jero: Hello , Jim, Nice to hear from you. What can I do for you?Jim: Listen, I'm just on my way to have a look at the office you mentioned the other day.Jero: Well?Jim: The thing is I know the street name but I can't remember where it is exactly . Do you think you can give me a directions?Jello:Yes, of course. Where're you now?Jim: Well, I'm just parking the car now and I'm in the Hodito nail. Just outside the supermarket.Jero: Hodito nail? Oh, yes I konw. Now Let me see. ok, right, now if you look right, You'll see a bank on the corner. It's called BMP.Jim:Ok, Yes, yes, I can see that.Jero: right, walk to the bank of corner and that's road Borack, You turn left there cross over the other site's street.Jim: right.Jero: Then take the first road on the right. That's Road Paradin.Jim: En.Jero: When you see a big caffer on right corner, Keep going along that street till You come to a theater. I think you'll cross over to other street on the way. Just keep straight on to that threater.Jim: right, ok, So I'll take the first right and just keep going straight on until a theater.Jero: That's right, Now just before the theater on the left is a small street. You go down there and about half a way long is a kind of square with a structure in the middle.Jim: rightJero: And its on the right is a big white top building. You can't miss it.Jim: Thanks Jero. Speak to you soon.Jero: bye Jim, Oh, Let me know what you think of it?Jim: Well did.unit07aN OK.Let me have a look at it.Yes,that looks nasty.So how did it happen?P Well,it's stupid really.I was trying to fix the light in my office.N But that's a job for mantenance.P I know.But I told them about it days ago and nothing happened.So I thought I'd try.N Well, you really must be careful.There are very strict guidelines here about that kind of thing.And if you have an accident,the company dosen't have to accept responsibility,you konw?P I know.But the light kept going on and off all day.It was driving me crazy.N So what happened?Did you fall?P Well,I couldn't reach the light.So I climbed onto my desk,and then I lost my balance and fell.N And you banged your head?P Ouch!Yes.I caught it on the edge of a filing cabinet.N Do you feel sick or dizzy?P No,but it really is hurting a lot now. Will I need any stitches,do you think?N No,no,it's quite a small cut really,I'll just clean and dress it.We needn't borher stitches.But it is a nasty bumb,though.Are you taking any medication at the moment?P No.N Right.Here are some painkillers.Take two of these three times a day for the next two or three days.But you mustn't drink alcohol while you are taking them.P OK.N And pop in tomorrow some time and I'll have another look at it.P Thanks.See you tomorrow.unit07b1. I didn’t really feel I was abusing the system. I mean everybody does it. It was just a few small things really – a fax here, a few photocopies there. I felt it was justified. After all, I did do a lot of unpaid overtime and took work home with me. They seemed really pleased with my performance, so I honestly didn’t think they’d mind.2. My boss didn’t mind if I arrived a couple of minutes late in the morning but if I wanted to leave on time, well that was a completely different story. Well, aftersix months, I’d just had enough of it, working late every day of the week, so one day I told him straight, I’d only work the hours I’d agreed in my contract.3. I was having problems because I just couldn’t seem to proritise my work and organize my time. So I suppose it looked to my boss as if I couldn’t do the job. But it’s ridiculous really,. I could do it, but I just couldn’t seem to keep up with the workload. And this was a place where results were everything.4. I knew my turn would come soon. But I hated the whole idea of spending three hours in the car every day just getting to work and back. It was OK for some of the others, I mean. They lived nearer the new site. But if I’d had to work overtime, I’d never have got home before 9 o’clock. Well, in the end, I just couldn’t do it, and I wouldn’t do it, and that’s what I told them/5. I suppose they didn’t want to carry me any longer. I think people just got fed with having to cover for me and take on all my work when I was away. But it seems a pretty poor show to sack someone for something that isn’t their fault. I mean no one wants to be ill, do they?unit08aUnit08A Business ExpensesDavid: David Hopes!Roger: Hello, Mr. Hopes, This Roger Hargry from Accounts, I am just ringing about your expenses claim, There are a couple of things I need to check.D: Okay, what would you need to know?R: Well, you put down it was a business trips, but do you think you could a bit more specific?D: Yes, Sorry, it was actually a marketing conference.R: OK, And stayed in the conference hotel, but you didn’t put down how much it cost.D: Sorry, it was 80 pounds, that was for one night.R: I see, Now under client entertaining, you put 56.70 pounds for mile and drinks, would you ask to put down the name of anybody you entertained you know.D: I am sorry, I must have forgotten, anyway, the client’s name is Limbert, Pole Limbert, he is one of building suppliers.R: Could you spell his last name for me ?D: Limbert, yes, L-I-M-B-E-R-T.R: Right, thanks, oh, and this amount for 9 pounds are the other expenses, what exactly was that for?D: 9 pounds, let me see, 9 pounds, oh, yes, that was for a couple of faxes I have sent from the hotel.unit09aI Maybe you'd like to begin by explaining how Choices came about.D Well, we wanted to show tath PricewaterhouseCoopers recognized the individuality and diversity of all its employees. Flexible benefits was the ideal way of sending this message with massively increasing the firm's payroll costs. Also, after the merger between the two firms, Price Waterhouse and Coopers & Lybrand, we wanted a new scheme that both sets of employees chould identify with.I And what advantages does Choices give employees?D Well, it sounds obvious, but the main advantage is choice and the opportunity to change benefits as an employee's lifestyle changes.There's also a price advantage on many of the benefits.I How does that work?D Well, there are tax savings when taking certain benefits rather than cash. But the real advantage is that our size means that we can find the best providers in the market and then negotiate bulk discounts with them.I And how did you inform employees of all this when you launched the scheme?D We had to be very pro-active to ensure employees understood everything about Choices, from its concept to its implementation. We began by creating awareness with printed material, and then ran a series of countrywide roadshows.I Roadshows? Why did you choose roadshows?D Because they were the ideal way of offering employees a face-to-face opportunity to develop their understanding of Choices and get the answers they needed. People were already going through huge changes with the merger, so we had to expect some challenging questions.I And how successful were the roadshows?D Well, they were attended by 8,000 our of 19, 000 UK employees. ANd since then, research among staff has shown very high awareness levels and a very good understanding of why Choices was introduced.I And where did you go from there?D Well, having created awareness and interest, we then had to encourage employeed participation. we did this by making detailed information about Choices available to all employees electronically. Any employees needing further information chould then contact the Choices call center if they needed to.I From the feedback you've had so far, which benefits do you thyink will prove most popular?D Well, we don't know yet. But things like pensions and company cars are likely to prove popular. But typically, with flexible benefits, most interest is shown in varying the amount of annual leave. And I expect it'll be the same with Choices.I You mean people taking more days off?D Well, not just more. Many employees actually reduce their annual allowance in exchange for cash. It's just another example of the flexibility which characterises Choices - which, as we know from post-recruitment interviews, can be a real factor when people are comparing job offers.I Yes, I can image. Choices must have had a real effect on recruitment.D Well, it only went live in April, so it's still too early to say exactly what effect it's going to have. But with Flex, the old benefits scheme that Price Waterhouse used to have before the merger, there was a 30% increase in the number of candidates who accepted job offers. We expect Choices to be just as effective, and help us get the brightest and the best - both university graduates and experienced applicants.I And finally, what do you see as the main benefit for PricewaterhouseCoopers?D Well, for one thing, it should reduce staff turnover. Replacing an employee through an agency can be a very expensive business. But most importantly, it'll help define the PricewaterhouseCoopers image and sned a clear signal about out values to employees and job applicants. There's also the experience it gives us in running flexible benefits schemes.I What do you mean exactly?D Well, flexible benefts is something our consultancy service is asked to advise companies on. So Choices provides us with invaluable experience.unit09b1 We spoke about how things were going in general and then we finally got down to discussing my workload. We talked about how we could define my duties more clearly and she agreed that I could hand over some of my work to colleagues. So, hopefully, I'll now be able to concentrate on the things I was hired to do in the first place.2 My boss said that even though money was tight, they 'd support me if I wanted to study for a management qualification. She said that the company could subsidies the cost of the course, and she promised to be flexible about holidays. But the company woud benefit from the skills I'd learn anyway, so it's in their interests as well.3 It was very difficult because the company's been quite good to me, really. I mean, the conditions are good and I can't really complain about salary, either. But I explained I'd been here five years now and I'm still doing the same job. I also mentioned that I'd applied for a couple of internal vacancies but got nowhere. And on one occasion the position was given to someone who started well after I did.4 Well, it started off with the usual stuff. You know, he thanked me for all the hard work and things like that. But then he started on about missed deadlines and careless mistakes. The thing is, half of the things he mentioned weren't even my responsibility. I complained about the lack of support I'd had from management but he just wasn't interested. And then he asked me to write a full report on what had gone wrong. I can't believe it!5 All in all, the appraisal was very positive. The only thing is, of course, having such a successful year means that management gets carried away and expects miracles from you all the time. I told my boss that I wasn't sure we'd be able to repeat last year's performance. But he ignored me, of course, and produced this set of ridiculous objectives that he thougnt' d be an 'exciting challenge'. You really have to wonder sometimes which planet management's on.unit10aUnit 10a Marketing disastersListening1 It was my idea in the first place,and it did give us really catchy slogans like,"whenyou see this offer,you'll think you're seeing double".But what happened was achance in a million,and they'd all come by car!So what could I do?if we'd cancelledthe promotion,it would have caused a riot.In the end,it cost the companythousands,and it cost me my job.2 In theory,it was a brilliant idea,but I don't think anyone ever imagined it wouldattract so much interest.Looking back,I suppose it was bound to with big prizemoney like that.It wouldn't have been so bad if the questions had been moredifficult,That was probably our biggest mistake.Some of them were so easy,evenmy senven-year-old was able to find the anwsers.But the whole thing was acatalogue of disasters from stars to finish,really.3 It's easy to look back now and say we should have done this or that.but at thetime,well...I suppose it would've been OK if we hadn't allowed flat-owners toenter,but with a big promotion you don't want to exclude anyone,In the end,weoffered the winner money instead and tried to keep it as quiet as we could.If we'dtaken any publicity photos,we would have looked radiculous.unit10bI Donald, your consultency helps companies enter foreign markets. What kind of help are companies looking for when they come to KMP?D Well, companies usually have a specific market in mind and a pretty good idea as to which products they intend to export. BUt what they're not sure about is how to get the product into the target maket.I So what is the best way?D Well, there are many options, form franchises to wholly-owned subsidiaries. The higher teh degree of ownership, the more control you have. However, ownership also means more investment and, therefore, more risk.。
bec中级听力原文
BEC中级听力原文BEC中级听力部分是一个非常重要的环节，它旨在测试考生在商务环境中的听力理解和语言运用能力。
以下是BEC中级听力原文的示例，供考生参考和练习。
原文1：L: Hello, this is the HR department. We’re calling to confirm your job interview on Monday at 10am.M: Yes, that’s correct. Thank you for calling.L: We would like to know if you have any dietary requirements or restrictions that we should be aware of.M: No, I don’t have any dietary requirements. But could you please ask them to provide a vegetarian option for the lunch?L: Absolutely, we will make sure to provide a vegetarian option for your lunch. Thank you for letting us know.M: You’re welcome. Is there anything else I need to bring or prepare for the interview?L: Just a copy of your resume and a list of references. We will provide more information about the job and the company at the interview.M: Thank you, I will bring those with me. Is there a parking facility at the office?L: Yes, we have a parking lot available. You can park your car there.M: Great, thank you for your help. I will see you on Monday at 10am.L: We look forward to meeting you and hope to have you as part of our team. Goodbye.M: Goodbye.原文2：W: Hello, Mr. Smith. I hope you have had a good flight.M: Yes, thank you. It was smooth and pleasant. I love flying business class.W: I understand. We value your opinion and would like to know how you feel about your stay at our hotel.M: Overall, it was a great experience. The room was clean and comfortable, and the bed was very comfortable. The only thing that I didn’t like was the noise from the street at night. It kept me awake.W: We apologize for that inconvenience. We will make sure to address that issue immediately. Thank you for letting us know. Is there anything else you would like to suggest or comment on?M: Yes, I think your breakfast selection could be improved. There were only a few options, and I would like to see a wider variety of food choices in the morning.。
《BEC中级综合强化教程》听力专项练习部分听力原文1
《BEC中级综合强化教程》听力专项练习部分听力原文(1)第一套题Part twoQuestions 13It's been a bad day for us today. The art market is extremely sensitive and I'm afraid I expected the picture to go for a lot more.Unfortunately it didn't reach its reserve price and so we are left with a very expensive picture which we have failed to sell. I'm afraid I have to take that sort of risk.Question 14Well, if you want my professional opinion my advice is that in order to avoid paying more tax than you need to you should ensure that your overseas representatives act as consultants to your company. It's better for you if they are not technically your employees. This is especially important as they only work for you on a part-time basis. Now it's quite a different matter if you are planning to open regional offices…Question 15Finally, thank you for coming here today at such short notice. I hope that by the end of today all staff will be aware of the implications of the takeover and I am relying on you, as my senior managers, to ensure that their concerns and queries are fully answered. It won't be possible to guarantee that their jobs are safe forever, but at least you will be able to reassure them that there will be no redundancies in the next 12 months. Now if you have any que stions…Question 16I've got three deliveries in the London area and all of those are top priority. However, if you're willing to take a chance, there's a good possibility that I could do a pick-up from the airport early this afternoon.Question 17T his report has to be on the Minister’s desk by Monday morning. I’ve had the researchers on it for a few weeks and it’s looking pretty good. I don’t think the Government is going to have too much difficulty as the statistics speak for themselves. There is a clear drop in the unemployment figures, even taking into account seasonal factors. Section Two. Questions 18—22Question 18I’ve decided to circulate the report you produced on your visit to Pakistan to the senior management team. Before it goes out, can you make sure that those sales forecasts you pet in are as accurate as possible? I suggest you speak to Daniel in Marketing. He’s pretty reliable.Question 19I want you to come to the committee meeting this afternoon. It′s going to be quite a tricky one for me so I’ll be needing you to made an accurate record of everything that goes on.. Of course I’ll check it with you afterwards. I know how confusing ti can be when everyone seems to be speaking at once!Question 20Pam Jones from Human Resources has just called. She wants me to let Mr. Easton know that he can start next week. Y ou know, the man who came for an interview last Friday. Trouble is I forgot to ask him what his telephone number is. Still, I suppose it world be better if I put it in writing, don’t you think?Question 21I’m determined that we are going to get all these consultants′names and details sorted. What I want you to do is to have a word with the IT department and get them to understand what it is we want and then to get them torecommend some specific softwa re. After that you’d better go on some sorts of training courses so that you’ll be able to run it efficiently. Then we’ll be in a much better position to find the person we need quickly.Question 22I’ve just been in a meeting with some of the staff from finance and you wouldn’t believe how disorganized it was. There was no agenda and someone had lost the minutes from the last meeting. Could you put something in writing for me to remind departmental managers that it is not acceptable to hold meetings without the appropriate preparation and follow-up?第二套题ListeningPart twoSection one. Questions 13—17Question 13 Y es, the meeting seemed to go pretty well and we covered all the important areas in my agenda. There were one or two small points that I would have liked to have got through but I can probably have my assistant send up memos to the managers of each department concering these. I must say I was very impressed with your ideas for the future of your department. Good work.. I’m also very impressed with that young man in the finance department. W hat’s his name?Uh, Mike. He could have quite a future in front of him. I can certainly use fresh ideas like his in this company.Question 14 Well, I’m quite nervous about it, to be honest. I’ve never met the boss before and I’ve heard he can be a bit d ismissive of younger managers. And it’s only BECause my immediate superior is off sick that I’ve been asked to represent my department at today’s meeting. It’s so early as well. Nine o’clock. That’s why I’m hoping there’re no delays on the way today. At least we are making good time so far. That’s all need—to be late. It’s bad enough forgetting to bring any money with me today. That’s GREat for someone in my department, isn’t it? Question 15 I think I mentioned to you all before that at the interdepartmental meeting with theManaging director last week, it was put to me that we need to look into expansion into new markets. And I am interested in any suggestions that anyone in our department may come up with.Y ou had some excellent ideas for expansion last year when we moved to the Mid-eastern marker.So if you could all give that some thought, I know, Sarah, that you said you looked into the possibility of further eastern European customers on your last trip to the Czech Republic, and I’ll be interested in your report, uh, when it’s ready.Question 16 And Androme, have you got those figures for the suggestions for the new courses that we hope to be able to offer? Or were those in the file that you left in the office too. I’d like to take them with me to the interdepartmental meeting this afternoon, as it should be a good opportunity to try to persuade everyone there of the value of the new courses , and the new language training scheme in particular. If I’m successful in this, it could mean some profitable expansion for all of us in our department. So please remember to get then to me this time. Question 17 Well , I don’t know. We didn’t really talk about my department. Most items on the agenda seem to be about our new marketing strategy or something, which has very little to do with me. Well, I suppose it will affect me eventually. Because if we do expend, a lot more staff are going to be needed. So I’ll be busy interviewing for a while. But apparently that’s unlikely to be before next September. Actually th at is a point, though. Perhaps we should think about taking our holiday in France before then because you said something about being very busy in your job after August. We don’t want the same complications as last year.Section Two. Questions 18—22Questi on 18 Well, I wrote to them last week thanking them for their help over the accounting matter. I’ve just had a rely. They’ve written to say we were right to decide to reduce costs, which is nice to know. But they want us to cut back even more. Barry suggested that I pass it on to the accounts department to see if they could make more savings. But I think we’ve gone as far as we can. So I’m just going to leave it for the moment. If they’re really insistent, they’ll write again. But I don’t think I need to do anything about it right now.Question 19 I was quite surprised to get their letter, actually. In the past, they’ve done nothing but complain abort everything. There always seemed to be something wrong. So it’s strange that they now want so many of the com ponents, especially as they’re relatively untested. We’ve only had them on the marker for a month. They want us to deliver sixty by September. I’m not sure we can meet the delivery dates they want. And I wanted to call and discuss it with them over the pho ne, but I think it’s better if the sales department deals with it directly. We’ve had so many problems with them in the past. I think I’ll keep out of it.Question 20 I’ve just had a letter from them about that actually. They want to know what we’re going to do. They didn’t agree with our decision to expand with Australia, so now they want to know if we’re proposing to go into New Zealand as well, I don’t want to give too much away until we know what they are doing. I was going to write and ask for further details of their expansion scheme, but I’ve decide not to. I think it will be better done face to face. So I asked my secretary to set something out for next week. And hopefully it will be fairly friendly. Question 21 About 2 months ago, we ordered the new photocopiers that they were selling. But they sill haven’t appeared. Now they’ve written to say they are sorry they weren’t delivered on time. They expect to deliver them by the end of this week. That’s lucky, because I was just about to write to complain about them taking so long. I won’t write now, but I still don’t think we ought to just accept it. So I’m going to give them a ring to talk about the problems. If we don’t say anything, then the same thing will just happen again next time. But I’d like to keep it informal for now.Question 22 I said I wanted to make it out to Harrison. So they’ve written to say they are organizing something next month. Apparently he is going to give a talk about the ideas in his new book. They’ve asked everyone in the sale s & marketing to go. Of course they’re right abort accepting, as he’s the expert in their field. The problem is I wanted the opportunity to have a detailed discussion with him. I don’t want to just listen to a lecture with a lot of other people. So I’m going to reply saying I’m very sorry, and I’ve decided not to go.。
bec中级第一辑听力原文
bec中级第一辑听力原文Man: Good afternoon. Stationery Supplies International, Customer Services Department, Michael speaking. How may I help you?下午好。
这里是Stationery Supplies International的顾客服务部，我是迈克尔。
请问有什么能帮您？Woman: Oh, hello. My name's Jennifer Gardiner. I'm calling from Fenmore Consultants. It's about the order which we received yesterday.你好。
我叫詹妮弗·嘉丁纳。
我是Fenmore咨询公司员工。
我打电话是想说我们昨天接到的货物。
Man: OK. Please can I have the order number?好的。
请问我可以知道订单编号吗？Woman: Yes，it's Z/3487/JF. The problem is we've received several incorrect items.好的，编号是Z/3487/JF。
我们收到了几件错误的商品。
Man: Oh dear, sorry about that. We took on some new staff this week and we've had a few problems.哦，十分抱歉。
我们这周招了几个新员工，造成了一些困扰。
Tell me what's wrong and we'll forward the correct order to you straightaway.问题出在哪里呢？我们将立刻给您派发正确订单。
Woman: Good. Well, firsly you sent the wrong size paper. We ordered 100 boxes of A5 papery, not A4.好的。
BEC剑桥高级英语听力原文(手录)
1.1 The future of human resources1)I think the problem is that in the last fifteen years,employers haven't showntheir employees much loyalty.They've hired and fired pretty much at will,according to whether the market dictated that they need to increase or reduce the workforce.The flipside of this is that employees now,particularly those in the 25 to 35 age group,don't feel much loyalty to their employer either.Developing strategies to hold on to highly skilled and highly qualified people has become the number one priority in human resources - in all big companies,in fact.2)There's no doubt that in the next ten years there will be a move away from thenine to five office-based model of work. In fact ,it's already happening with women ,who often find it challenging to balance work and domestic schedules.This could mean more 'teleworking', in other words working at home and being linked to the office by computer;or it could mean shorter working weeks or just more flexible hours, Unless companies offer these possibilities,a lot of people will look for alternative types of work.3)Companies are finding that graduates and school leavers aren't well enoughprepared for working life. This is going to drive two changes,I think. One is a greater co-operating between companies and universities or colleges to ensure that at entry level to the company, people have the right skills. We'll also see more investment in corporate training - corporate universities and so on -so that employees' skills can be moulded to the needs of the company.4)As the birth rate decreased and life expectancy increases, there will beshortages in the job market. Consequently, a lot of ex-employees who thought they had finished their careers at 60 or whatever,will be called back to work.This will suit the companies, but it will suit the employees too, because their pensions will probably be inadequate to fund their longer retirement.5)At the moment people in their 50s and 60s are , on the whole , very poorly valuedin companies. Firms want to recruit younger employees who are cheaper to employ and more adaptable to a changing business environment. But as the supply of these younger workers dries up, we'll have to consider older staff differently. I hope that in future the wisdom and experience of this group will become more valued.1.2 An environment accidentJ=Journalist S=SpokespersonJ : So, can you tell me how this happened?S : Well, it was a very unfortunate combination of events. As you know , weather conditions have been severe in the eastern Atlantic for the last couple of days. The ship's captain reported that the ship was in trouble at 11pm last night and was ordered to make for port as quickly as possible. At 2:30 pm he reported that she was grounded on some rocks just off the Cornish coast.J: But this isn't the first time this particular ship has been in an accident.is it? S: She has been involved in two incidents in the past, but these had nothing to do withher sea-worthiness,She is a well-maintained ship in excellent working order with an experience crew on board.J: And what are you intending to do to limit the damage to the environment now? S: Unfortunately, while conditions remain so hostile, there is very little we can do, but the moment the storms subside we will be mounting an operation to transfer the oil off the ship using tugs.J: Do you think that this kind of accident is acceptable?S: I think it needs to be put into perspective. Accidents at sea are far less common than rail or road accidents. The problem is that they attract much more publicity ... J: Well, yes, Whichever way you look at it, it's a PR disaster for your company, isn't it ?S: As I've said, this type of incident does attract a lot of media attention. I just hope that the public can see ...2.1 The PeopleSoft takeoverCOMMENTATOR I think you could sum up PeopleSoft's approach to their employees like this:"We want you to be happy, we want you to do the things you've good at and that you enjoy doing. ' Very few big IT consulting companies are like that.They usually throw people straight in at the deep end: put them on jobs where they don't necessarily have much skill or experience, arguing that it's good for them to learn. But I think that although they have talked a lot about caring for their people and having fun, PeopleSoft put a lot of responsibility on them too. Like they were saying, ' Here's a job you can do and will enjoy doing,but you'll be accountable for the results.' To enforce that they generally started people on low salaries - and I mean low - and explained that greater rewards would come in time. In fairness, it was direct and honest. In December 2004,when Oracle took over,a lot of employees decided to leave. For a start, the feeling was that their applications just weren't as good as PeopleSoft's - in fact they were probably just more difficult to use - and secondly people thought that Oracle didn't respect employees as much. The CEO of PeopleSoft, Dave Duffield, had a very paternalistic approach - he used to sign his emails ' DAD '(which were his initials). It wasn't well-paid work but people felt valued, which is often more important. Also there was a relaxed atmosphere around the company.The moment the merger was announced, that kind of evaporated. It seemed to become tense, people wondering if the new CEO was going to live up to his reputation for wielding the axe. And, in retrospect, you would have to say they were right to be worried!INDUSTRY ANALYST Oracle gets a lot of flak because of its aggressive growth strategy,but i'm afraid in this sector only the big guys are going to survive. The merger with PeopleSoft was a business necessity. It didn't happen because the two companies were so alike - their cultures were very different.At Oracle there's a greater sense of urgency ... It's a stressful environment, but the rewards are huge. I know some reps there who are making millions of dollars. Sure, if you don't cut it, you've toast pretty fast,but that's business. It's survival of the fittest. The differences really come from the nature of the two businesses. Oracle's coreproduct is databases and with databases the customer often make a decision whether to buy or not in a matter of weeks. With ERP applications, which is more PeopleSoft territory, you can be in discussions with customers for months, analysing their needs and then proposing the right solution before a sale is agreed. So that naturally makes for a different culture. The other thing is that the merger happened really quickly - like marrying before you've really got to know the bride. So, of course people are uncertain. I think in the end, though, as both sets of employees adapt to each other's way of working, things will settle down.2.2 Falling sharesCEO ok,hi everyone. I'll make this brief, because I have another meeting to get to ,but what I have to say is no less important for being short.As you know, in our three-year plan we had a target of 20% growth by the end of this year. As things stand, we've going to be quite a bit short of that - trading circumstances haven't been easy. And unless we do something about it in the next few months, the consequences on our share price could be pretty significant. The markets are already getting a bit twitchy as you will have read in the financial press.It's unrealistic to think that we are going to trade our way out of this. All the indications are that the market is going to remain flat for at least the next twelve months. So, what I need you to do is to come up with some possible targets for acquisition. We're looking for a medium-sized business, reasonably well established in the market. It doesn't have to be a toy business, but it must be related ... in other words in the leisure retail sector, because that is where our expertise is. I don't need to tell you your jobs, I know you'll be discreet, but do get on with it - time's not on our side. I'll schedule a meeting for a month's time to hear what you've come up with.3.1 Dealing with problemsCCO=Call centre operator C=CustomerCCO: Hello, Penco Telecommunications.C: At last. I was just about to hang up. I've been on the phone for ten minutes going through various options ... None of which I wanted.CCO: I do apologize for the wait.sir. How can I help you ?C: I've been waiting in all day for an engineer to come and repair my line. He was due to come at ten o'clock this morning ... It's now three in the afternoon. I telephoned at twelve o'clock and one of your operators promised to call me back, but she hasn't. I've wasted my day waiting around and worse than that I still can't receive any calls. CCO: I'm very sorry. Can i have your number and I'll look into it straightaway ? C: Yes , it's 01889 245624.CCO: Ok. One moment - I'm going to see who the engineer is that has been assigned to the job ... Ok, I have his number. I'm going to put you on hold and try to find out what's happened.C: Please don't disappear. As i said, it took me ten minutes to get through in the first place.CCO: Don't worry, I'll come straight back to you. One moment ... Right, I'm afraid he has been delayed on another job. He apologises for not calling you sooner. He normally works until 5pm but he's offered to work later this evening to fit in your job. He can be there by 6pm. Would that be convenient?C: No, it would not. I'm going out to the cinema this evening.CCO: I quite understand. In that case, I'm going to have to reschedule him for another day. Can you tell me when would be convenient ?C: Well, first thing tomorrow morning, but...CCO : I'll see what I can do. Please just bear with me for a moment while I speak to him again ... Right that's arranged for tomorrow morning at nine.C: That's all very well, But what am I supposed to do in the meantime ?CCO: Do you have a mobile phone,sir ?C: Yes.CCO: What I can do is to divert any calls coming into your office number on to your mobile phone until your line is repaired. Would that be acceptable to you ?C: I suppose so. When can you do that ?CCO : If you'd like to tell me your mobile number, I can get that activated immediatelyC: Ok, the number is ...3.2 Exam practiceI imagine most of you are here today because you want to find out more about the job of a coach. Some of you will be sceptical about its benefits, others will have already started making a career out of coaching.I myself have been a coach since the late 90s, but our academy was set up more recently in 2004 in response to a demand for more formal training in the field. We are a private institution and don't rely on any government funding. Our aim was to try to professionalise an industry which until then had been, in this country at any rate, a rather disorganised and unregulated industry. We now have over 450 members and run twelve courses a year in various types of coaching. These range from day seminars for people who are already practising as coaches to four-week courses or the beginner.So what is a coach exactly ? Well, there are many different types of coach offering help in many different aspects of business and personal life: from financial or management coaching through to parent coaching and work-life balance coaching. But the basic principles remain the same whatever the field: using simple psychology and simple direction to help people to believe in themselves and to achieve their goals.The great thing about coaches is that not only do they help you to identify your goals and the obstacles to achieving them, but they stay there cheering you on from the sidelines. In other words, they always help the clients to look forward. This is very unlike traditional counselling, which tends to focus more on past events and mistakes and helping the person to get over these before they can move on.I'm going to show you a short film of a coaching session in a moment, but beforeI do, I will just mention something about the rewards of the job, and the qualifications and resources that you need for it because these are questions that will be concerning many of you.The rewards: Well, job satisfaction is , of course, very high. I mean, how often do you come home from work and are able to say, ' wow, I really made a difference to someone's life today '?As to financial rewards, sessions with coaches usually start at about ￡70 per hour but experienced coaches can earn anything up to ￡400 per hour. As to qualifications, you will need to follow an accredited coaching course, such as the ones we run here at the academy, and also you will need considerable experience in the field that you are coaching in. If you don't have this background it will be difficult for the client to have confidence in you.What else do you need to set up as a coach ? Most coaching is done at the client's office or home, but some coaches also see people at their own homes. In fact there's no need always to meet face-to-face. I know of several coaches who conduct session by phone or online, even sometimes by text message ...4.1 Sales techniquesSarah We make financial software for medium-sized companies. Competition is strong - not necessarily price competition, because in our sector, quality , reliability and service are far more important factors. We use a sales technique that's called ' relationship selling '. In other words, we spend a lot of time getting to know each prospect's individual needs :their business processes, their strategic aims, and um ... Also the issues and constraints they face. The idea is that the customer sees us as a partner, someone who's going to work with them and help them find the best solution for their business. Working this way, there are times when I have to freely admit to people that our products may not be best suited to their particular needs, but to be honest I'd much prefer to be doing that than using some hard-sell technique to push something I don't really believe in myself, you know ...Presenter Thank you, Sarah. Now, Dale Freidman, I know you have a very different approach ...Dale I would say so, yes. In my line of business, it's all about perceived benefits - there are some tangible ones like, for example, use of natural ingredients in our deodorants, but everyone in the industry copies ideas, so it's difficult to sustain any kind of technical competitive advantage for long. So, I use a lot of anecdotes when I sell; I tell stories, get people laughing, My approach is direct - I guess some might say pushy, but I get results. I deal only with the decision maker, who's generally a buyer for a chain of stores. You'd be amazed how much time people waste talking to the wrong guy. I always start by presenting them with the most expensive options, because this increases our average sales, and as soon as I get a buying signal from them - it could be anything, you know, just a question like ' What's your most popular product ? '- I move in and close the sale by discussing quantities required, special delivery arrangements, favorable payment terms, thing that make them feel they're getting added value ...4.2 A sales forecastAnke Reigl Is everyone ready ? Good, then I'll begin. Ok ... Well, based on average growth in sales over the last two years and given the relatively stable state of the market at the moment as far as competition is concerned, we're forecasting a fairly modest increase in the first quarter, about 2to 3%. We expect this to rise to between 7and 10% in the second and third quarters, after the launch of the new slow - release version of the drug. Marketing tells me - thanks, Werner for your help with this ...Werner You're welcome.Anke Reigl ... That demand for this version is strong and should be reflected in sales more or less immediately. So that's the basic picture. There are just a couple of monthly variations to this trend which I'll explain nowIf you look at the graph, you'll see that in March last year sales wet up quite sharply and that the figure predicted for this year is much lower. The reason for this is that Bayer had distribution problems and weren't able to supply the required quantities to their customers. We were fortunate, because we were carting extra stock and were fortunate, because we were carrying extra stock and were able to take advantage of the situation. I think it's worth nothing that disruptions in the supply chain can affect anyone and it really does pay for us to hold a reasonable amount of stock in reserve for events like these.As you know, sales generally decline in April and Mat - it's just a seasonal factor - bur as I already mentioned, the launch of the new version this year is expected to boost them considerably, especially in April directly after the campaign. They'll drop back a little after that, but in July we'll have the usual early summer phenomenon when distributors ...5.1 A culture of debtEconomist Perhaps the greater legacy of Federal Reserve Chairman Alan Greenspan is the way he transformed people’s attitude to credit and debt. During his term of office not only the national debt of America, but also personal debt, increased substantially.Since the Great Depression of the 1930s, people in America have been naturally reluctant to borrow money. But for this generation, in the US and increasingly globally, debt has become respectable. From an early age, young people take out loans to pay their way through college and borrowing against equity in real estate is now at record levels. Re-mortgaging your home was unheard of generations ago: a second mortgage was an indication of a household in trouble. But today it is routine.All this is possible because credit is easy and interest rates are low. Banks are encouraged to lend, and often do so irresponsibly. In some states it’s possible to get a 100% mortgage – in other words with no down – payment –equivalent to four times a couple’s combined annual salary. The market is constantly coming up with new financial products and new ways of extending credit to ordinary people. General Motors, whose automotive business is in decline, now sells home equity loans though a subsidiary: it’s the only part of company that has been consistently profitable in recent years.The reason for this boom in money lending is clear – to fund consumer spending. As long as people are spending, economic growth continues. In other more conservative borrowing cultures, like Germany, economic growth has slowed because in times of uncertainty people tend to save their money, rather than borrowing and spending to make themselves feel better.So does the accumulating debt matter ? Some say that as long as asset values rise faster than debt, there’s no problem. In 2005 Americans were twelve trillion dollars in debt, but their personal assets stood at 64 trillion dollars . Others argue that we are sitting on a time-bomb.Asset value will not continue to rise indefinitely and when they crash, millions of people will be plunged into negative equity. Liabilities remain the same but assets can go up and down in value. This was the case with stock market values, which saw sharp falls around 2000. Crisis was averted only because investors moved their money into real estate.For millions of Americans this only confirmed the culture Alan Greenspan had been promoting – debt is good. And if he turns out to be wrong – well, we all had fun in the meantime.5.2 discussing costsCA=Cost accountant GM=General managerCA Look, we’ve got to do something. Doing nothing is not an option. Our margins will just get squeezed more and more.GM Ok. What do you suggest?CA Personally,I’d recommend cutting the wage bill – either by laying some people off or by freezing salaries.GM Neither of which are going to be very popular options.CA No, but the alternatives are probably worse : reducing material costs will definitely have an impact on product quality and cutting back on advertising expenditure is only a short-term solution – it will hurt us in the long run.GM No, I see that.What about administrative costs or other overheads ? Instead of cutting staff, we could try and do something about getting our energy bills down for example.CA I’ve already done as much as I can in those areas. I have thought about this a lot and for me, the only real solution is to tackle labour costs. It may be painful, but the advantage of it would be that, once done, we could get back to concentrating on selling.GM Ok, I hear what you’re saying, but I think it might create more problems than you think. I’m going to go away and think about it … see if there is an acceptable way of doing it.5.3 Matchingwe are accused frequently of doing nothing about the ageing population and the consequent hole in pension funds. But you have to understand that, at the moment at any rate, there are no popular solutions to this problem. Either we raise theretirement age or we increase taxes on working people. Neither of these is a vote winner. I think a lot of us in government are hoping that if we just hold on a bit, then sooner or later another solution will present itself.5.4 Exam practice1)I don’t believe in the capital markets. For a start they are unpredictable and foranother thing, not everyone has the possibility to take such risks with their money. I have always been of the view that you pay taxes through your working life in order to enjoy certain benefits from the state and certain protection against difficult times. For example, in case of unemployment or sickness or for your retirement, for that matter. So when I retire, I will live on what the government is due to give me. If I can’t afford cruises in the Caribbean, then that’s too bad.2)I’m very lucky to have worked in the civil service, which has its own pensionscheme. My salary has never been as good as it might have been in the private sector, but you accept that when you work for a public service. What you do get is job security, longer holidays, good medical insurance and an excellent pension.My pension is calculated as a percentage of my final salary. That’s very rare in the private sector. Usually private companies take your average salary over a period of, say, twenty years. So all in all I expect to be very comfortable when I retire, even if I haven’t had that much disposable income during my working life.3)People think that as a company director, I’m bound to have all sorts of privilegedpension benefits and company schemes going on – some special executive plan. But it’s not the case. We have a company scheme for all our employees but I don’t actually participate in it. Instead, I’ve put most of my money in a long-term savings account, that gives a good rate of return if you keep it in for long enough.It seems bizarre I know, but I make far more than I need to spend and I guess I’m naturally cautious with my money.4)There’s a saying – I don’t know who by – that you should ‘ inivest in land, becausethey don’t make it any more! ‘I think that’s good advice. Around 2004 there started to be a lot of stories in the media about company pensions and private pensions not delivering the benefits they had promised, mainly because they were linked to stock market investments. At that point I decided to withdraw my money from my own private pension and put it into property. I figured that if I bought a small office building, then by the time I reached retirement age, I would have paid off the mortgage and could live off the rent … so that’s what I did.5)I realized quite early on that my state pension wasn’t going to be sufficient, so Itook out a private one when I was about 30. It works like a managed investment fund – a mixture of blue-chip stocks – so I don’t really have much say in how the money is invested. Unfortunately, like a lot of private pension schemes, it hasn’t really performed as predicted. I think the projected growth rate was between 8 and 12% and it’s grown at about 4.5%, which isn’t much above inflation. There are signs that the stock markets are doing a little better now, so I’m hopeful that inthe long run I will have reasonable funds for my retirement. Would I advise anyone to do the same … with hindsight, probably not .6.1 A contract to supplyB=Barbara P=PaulB Paragon. Can I help you ?P Hello, is that Barbara ?B Yes, speaking.P Hi, Barbara, this is Paul from A1 Flooring in London. I’m just calling to discuss the extension of our contract for next year. Is this a good moment for you ?B Yes, as good as any, I guess. Let me just get a pen and paper so I can make some notes … Ok, so where have we got to ?P Well, first the good news. The Klik laminate flooring has been going really well here – you’ll probably have noticed that from the order book in the last six months or so. Customers really love it : the feedback we’ve had has been excellent.B That’s great.P It is good. I have to say, I’m not so surprised – it’s an excellent product, very high quality and the price reflects that of course. Which brings me on to my next point. Now, I’m not asking for better commission – we’re ok on that – but what would really help is more seasonal discounting from your end. What I mean is, reductions that we could pass straight on to our customers. Generally, we run sales in January, spring and late summer and at the moment Paragon’s products are the only ones that don’t feature. I suppose you could say that gives them a certain exclusivity in the eyes of the customer, but at the same time …B I can see the logic of what you’re saying, and I’ve no doubt it would help sales, but what you must understand is that it’s very difficult for us to have a policy with you that’s different from all our other customers. Let me think … what I could suggest is that we try and feed you more discounted stock when we are coming to the end of a particular product line. I can speak to the boss about that.P Well, could you also mention to him the principle of seasonal discounts, because I think it would generate even more interest in the products.B All right, I will … but I’m not too optimistic. Are there any other points ?P Yes, there is one other problem, which is that when we place an order, it’s quite often the case that you don’t have exactly what we want in stock and you offer us a substitute instead. Let me give you an example: we want engineered wood flooring in a natural oak and you only have it in a stained oak. On the whole we try to be flexible, but it’s something which seems to be happening more and more – and what worries me.B I do understand, Paul, and I apologise. It’s something which we are trying to solve. But it’s not really a problem of our own making. It’s a result of shortage in raw material and delays further up the supply chain. We do try to carry reserve stocks of all types of wood, but as you know it’s a sensitive product to transport and store and we often have to rely on what’s available from our suppliers at a given time. That’s just the nature of the product.P Yes, I appreciate all that, but explaining it to our customers is another thing.Often they’re just not prepared to wait and if they can’t get what they want exactly when they want it, they’ll go elsewhere. In the end, that’s no good for either of us. Are you saying that the situation is unlikely to improve because if you are …6.2 Telephone expressions1) A Can I speak to Yan Lin, please?B I’m sorry, the liner is engaged. Would you like to hold?A No, that’s ok. I’ll call back later.2) A I’m afraid Mr. Chiu is out of the office today.B Ok. Can you take a message ?A Of course. I’ll just get a pen and paper.3) A Hello, Morris Industries.B Can I have the sales department, please ?A One moment. I’ll put you through.4) A I’m afraid our computer are down at the moment.B But I need the information by the end of today.A Ok, I’ll get back to you as soon as I can.B Thank you. I’d appreciate that.5) A How can I help ?B Can you ask Esther to bring her laptop with her ?A Sure. I’ll make sure she gets the message.B Thanks.6) A I’m calling about Mr. Signelli. Is his bill for $3,000 or $3,500 ?B One second. I’ll just check my records.7) A Can I speak to Sarah, please ?B Hang on. I’ll see if she’s back from lunch yet.8) A So, it’s the Taj Mahal restaurant at 1 o’clock.B Great. I’ll look forward to seeing you then.7.1 Strengths and weaknesses1)I admire my boss a lot. He’s very capable; he knows exactly what he’s doing andhe’s not afraid to get his hands dirty, not like some managers who think they’re above it all. The one problem is that he takes on too much. I don’t think it’s because he doesn’t trust us to do a good job – it’s because he likes to be involved in everything. He’s a bit of a control freak. The result is that he spreads himself very thin, when he could hand more work out to others, and he’s often overloaded and stressed.2)Cheryl’s not particularly brilliant, but she knows that. She knows her ownlimitations, which is certainly one of her strengths. In fact, I don’t think you have to be particularly bright to be a manager – that’s more a quality you need in a leader. A manager’s job is to bring order to the workplace and the team, so that people are clear about what they should be doing and when they should be doing it.Cheryl is very good at getting everyone working in the most efficient way and that makes our working environment much less stressful.。
《BEC中级综合强化教程》听力专项练习听力原文（5）1
第九套题 Part Two. Questions 13—22 Section One. Questions 13——17 Question 13 Yesterday I bought this T-shirt. But it was too small for my son and my son wanted a blue one. So I want to change this white one for that blue one priced at twelve thirty-four. This white one is ten forty –nine. How much more will I have to pay you? Question 14 I tried this pair of shoes and I think I like this colour and style. Please pack them. By the way, I notice that all the goods in your shop are at 20% discount. And this price tag says ￡20 a pair. So how much will I have to pay you? Question 15 My wife, my children and I are going to visit Edinburgh for 3 days. We need a small room and a large room with a double bed. If a small room is ￡5 a day and a large one is ￡ 12 a day, how much will we pay for our stay? Question 16 This novel costs to ninety-nine. This book is one pound forty-two. And that pocket dictionary is priced at fourteen twenty-four. You gave me two ten pounds. Let's look at the calculator and find out how much change I’ll give you. Question 17 One letter will be sixteen pence, so for three letters that's forty-eight pence, And the five postcards at twenty-four pence that’s ￡ 1.20. And the two airmail letters at twenty-four pence that's forty-eight pence. Let’s see what the total comes to. Section Two. Questions 18—22 Question 18 Accounts will be charged five pounds a month service fee if the minimum balance falls below four hundred pounds at any time during the stated period. You may keep three pounds in your account, but we charge you five pounds a month. Question 19 The package containing the records appeared to be in perfect condition. But when we unpacked it with GREat care, we found that one record was completely smashed. Could you send us a new one? I'll return the broken one at once. Question 20 Thank you for asking me. You've already done a lot for the children. I believe this tea party on Friday will attract more people’s attention to the children's problems. Unfortunately I’ve got an appointment then. Question 21 Thank you for your invitation. Our company is willing to explore with your corporation the possibility of closer ties through joint ventures. Here, let me propose a toast to the success of our negotiations and to our friendship and future cooperation. Question 22 As this the last week in September, the two teams we're going to watch tonight are tied for first place in this season. They both want to make the play-offs, so they’ll be playing their best. 第⼗套题 Part Two. Questions 13—22 Section One. Questions 13——17 Question 13 If it's stolen, tell the police and go to the nearest refund agency. Then you’ll get a full or partial refund immediately. Keep a list of cheque numbers and a note of those already cashed. Don't carry this with the cheques. Question 14 How much can each person import? There are limits on the amount of gooks that can be brought into a country. And the limits vary according to where the goods were bought, where the traveler is from and how long the traveler intends to stay. Question 15 All you need is a banana, some milk, an egg, some sugar and a blender. First, chop the banana into the blender. Then add in half a pint of milk. And next crack the egg into the same blender. After that put in two small spoons of sugar. Last, whip that up. Question 16 It's upstairs on the fourth floor and you go straight through the toy department. Then you’ll find the lift. Get out of the lift, you can find the counter just on the right side. They sell tickets for all the musical events in the city. Question 17 Stories range from the technical to the romantic, from stage to screen. There will be features of stars of the past, the present and the future. The director with the new film, the designer with the latest fashion, are all part of the new panorama. Section Two. Questions 18—22 Question 18 First we'll get out the map to see where all the great amusement parks are; then we’ll trace a route which can take us to as many of the parks as we can manage. Next we try to note down the resting places all along that route. And then we can start. Question 19 This kind of sausage is cheaper even though it's not on sale. It has no fantastic label, and the manufacturers never advertise, so they can keep the price down. And the quality is as good as that of the known brands. Question 20 I would say your letter was one of the best we've received. I’m always surprised at the poor letters some people write to us. They write illegibly in long hand and they often fail to state their qualifications for the job. Question 21 First of all, you're on the wrong street. You have to walk more than two blocks to Hewitt Street where you can catch the No.21 bus. Get off the No.21 at Scott Road and transfer to No.4 bus going north. Then get off at the Wright Church. Question 22 In this job, you would call on schools and colleges. You would visit typing chasses, demonstrate new machines and talk to school officials in an effort to interest them in buying our typewriters. We pay two hundred and fifty pounds a week plus 5% commission on sales.。
BEC中级Module 3,听力第一、二部分
Module Three
Types of business Listening Test – Part 1 Listening Test – Part 2
TYPES OF BUSINESS
Manufacturers & Distributors
Wholesalers (or Middlemen) / Retailers (car dealer, estate agency)
Note BE: BE sole owner sole proprietor
We have set up our own architecture partnership ____________. There’re no shareholders in the organization apart from us, the partners. A lot of professional people like lawyers, accountants and so on, work in this way.
Possible answer
Marie could benefit from going into partnership with Simon, because they would both have different specialist skills that would help the business. She could handle all the salon work, and he could manage the business affairs. This would allow her more time for herself, and give her the chance to learn the business skills she needs. He would also be able to contribute extra capital, which would give the business more flexibility. However, Marie would have to share the profits with Simon, and would have to consult him on any decisions she wanted to make. They would have to draw up a deed of partnership to make sure that profits and losses were shared fairly. This would be important, as a partnership has unlimited liability, and both Marie and Simon would be personally liable for any business debts. They may want to consider setting up a limited company together to avoid this, and have limited liability.
BEC听力文字版
Transport 运送，运输；流放；使欣喜若狂
n. 运输；运输船（机），运输系统；狂喜；流放犯
2、The number of complaints increased in most of the sectors. In 1997, there were 18,000 complaints about package holidays abroad, 12.7% up on 1994, when the number was around 15,000. The number of complaints about electric goods went up by 9.2% from 65,000 in 1994 to 70,000 in 1997. Complaints about second-hand cars, financial services increased by 6.7% and 5.2% respectively. The former increased from 80,000 in 1994 to nearly 85,000 in 1997 and the latter rose from roughly 49,000 to above 50,000 over the three years.
Complaint n. 抱怨，控诉；委屈，怨言；平平的来由；痛苦根源
Sector n. 部门；领域；防御地区；扇形
Package vt. 包装；捆扎；
n. 包裹；包装袋
Electric adj. 电的，带电的；发电的，导电的；令人激动的；电动的
n. 电动车辆；带电体
1、 Cambridge is about 90 kilometers northeast of London. It is one of the most beautiful places in Britain. Everything about the city of' Cambridge reminds you of its famous university : students on bicycles,the atmosphere of leaming, traditions and the magnificent buildings of the 30 colleges that are in the University of Cambridge. Most of the colleges stand on the bank of the Cam River, the gentle river that flows through the heart of the city. Tourists and students like boating in a kind of flatbottom boat to see the colleges or to relax themselves. If the water traffic reminds the visitor of Venice, the road traffic is more likely to recall Beijing or Amsterdam. The streets are full of bicycles, hundreds and hundreds of them. They provide a cheap form of transport for the students and a very convenient way of getting around the streets in Cambridge's.
BECTEST3听力文字稿
TEST 3This is the Business English Certificate Vantage 4, Listening Test 3.Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.[pause]Conversation One.Questions 1 to 4.Look at the notes below.You will hear a phone conversation between a manager and his PA.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.[pause]Man: Hi, Jane. Barry here. Sorry this is a bit rushed, but I need you to fax me a document urgently.Woman: No problem. What do you need?Man: That report I’ve been writing on recruitment. I haven’t printed it off, but you’ll find it on my computer. I called it ‘jobsplan’, all one word. OK?Woman: No problem. Which folder is it in? Personnel?Man: That’s right. No, no, hang on, um, I created a new folder called Current Reports - it’s in there.Woman: OK. I’ve made a note of that. If I can’t locate it, I’ll call you back.Man: Fine. It’s quite a long document by the way. So don’t bother sending the appendix. We don’t really need that. But include the contents page - that’d be quite useful. Woman: Shall I send it to you there at Head Office?Man: Um... let me think. It might be better to fax it to my hotel.Er, no, you’re right. Send it here.Woman: OK.Man: Thanks very much. Bye.[pause]Now listen to the recording again.[pause]Conversation Two.Questions 5 to 8.Look at the notes below.You will hear two colleagues discussing an additional location for their business.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.Woman: Hello, Mike, have you got a moment?Man: Sure, what is it? The location?Woman: Yes, we can’t put it off any longer.Man: Hm, especially as we chose the site for the new warehouse last night. We need to get organised.Woman: Exactly. We need a decision today. Where should the discount shop be, then?Man: Well, not too close to our existing branches, that’s for sure. I think it’d better be in the out-of-town retail centre.Woman: I know that’s easier for customers, but the business park, which is the other out-of- town site, would be better for deliveries, which is important.Man: But the trend is towards more and more people using the retail centre, isn’t it? Woman: Well, the survey we did shows people will visit the business park if we open there. Man: Really? I wasn’t expecting that. Is it because we produce specialist goods? Does that make a difference?Woman: Yes.Man: Are there any local grants available?Woman: Not as such, but there are tax benefits if we take on premises in the business park. Man: Right. That’s settled, then. How about...[pause]Now listen to the recording again.[pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman leaving a message about where to hold a meeting.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.[pause]Hi, it’s Emily Parker in Marketing. I was at the Carlton Hotel yesterday for a sales training meeting. I thought it would be a very suitable place to hold the shareholders’meeting you’re arranging. I heard you’re still looking for somewhere. They’ve recently refurbished all their meeting rooms. I was in a seminar room - it was too small for your event, but I looked at the conference hall and the VIP lounge and either would be perfect - oh, except the conference hall’s booked on the twenty-fifth of October, so it doesn’t leave us any choice. Anyway, they’re both large rooms with comfortable seating, and it’s possible to have a sound system at no extra cost. We’d have to bring a display stand of our own if we wanted one. Assuming you want to go ahead with the twenty-fifth, I mentioned to the Events Manager there that we might want to book, so you’ll need to talk to him, rather than the General Manager in the bookings office. The number’s three-five-seven-two-oh-nine. Bye.[pause]Now listen to the recording again.That is the end of Part One. You now have 20 seconds to check your answers.[pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five speakers are talking about delegating at work.For each recording, decide what advice the speaker gives about delegating at work.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what advice each speaker gives about delegating at work.[pause]ThirteenNo matter how much confidence you have in the person you’re entrusting a task to, I think there’s a crucial element to delegating that’s often forgotten. There has to be a framework in place of where and who to go to if they get stuck and need help. I know, as a manager, I’m used to dealing with tasks all by myself, but when I’m delegating to juniors, I always remind myself that not everybody is as independent as me.[pause]FourteenIf you’ve ever delegated to someone else and spent more time on the task than if you’d done it yourself, then it’s time to review where you’re going wrong. If your motivation for delegating is thinking that the other person can do it better than you, or it’ll free you up to do something else, that’s great. But delegation isn’t an easy way out, so if you’re just being lazy or the task seems too small to concern yourself with, always do it yourself.[pause]FifteenOnce you’ve selected someone to delegate a task to - assuming you do have a choice of personnel - there’s something you need to do that’s too important to leave till the job’s finished. It’s a mistake if you don’t make it clear to staff what they’re doing well and what they could improve on. Some managers think it’s a form of interfering and doesn’t give people space to get on with the job, but I find some constructive suggestions are usually helpful.[pause]SixteenWhen you give someone a task to do, there’s not much point in simply listing the particular difficulties involved in carrying it out. You really need to check they understand what challenges they can expect to face and how they might deal with them. So you should sit down with them and explore possible solutions. If they simply say ‘I understand’, it’s not a guarantee that they do. [pause]Once you become an effective delegator, you’ll be talked about by those who see what you and your team can achieve. And, as for team members, well, they’ll appreciate the trust you place in them and the support they’ve received from you. But until you reach that point on the learning curve, keep telling yourself not to give up whenever it doesn’t go to plan. I’ve certainly had some disastrous attempts at delegating in my time.[pause]Now listen to the recordings again.[pause]Section Two.Questions 18 to 22.You will bear another five recordings. Five speakers are talking about the reason for the success of their company’s most recent TV advertising campaign.For each recording, decide what reason the speaker gives for the success of the campaign.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what each speaker says is the reason for the success.[pause]EighteenOur last campaign was the most successful ever. Always worried about the cost, we were on a tight budget, but the results were fantastic. Research had shown our rivals’ products were more attractive, but while the ad was running, one of them had some bad publicity about their products, and we picked up a lot of their trade. Sometimes, it’s not how much you invest or who you use, but just being in the right place at the right time.[pause]NineteenLast year’s TV campaign took the market by storm. In the past, we’d depended heavily on sending out samples to customers - it was a cheap and, we thought, effective way of targeting our core customer base.But last year, we had the good fortune to recruit a dynamic young Marketing Manager who brought with him a group of people who are changing the way we do things. We’re looking to produce another even more successful series of TV commercials next year. [pause]TwentySpend money to earn money! That’s been the philosophy of our organisation for years. The directors liked expensive-looking TV commercials, which appealed to our core customers in the old age bracket. However, our last campaign proved that you don’t always have to go over budget to win new customers. We thought of a new approach, which our agency developed, and it turned out to be cheaper and, to our delight, brought us to the attention of a new, younger market. [pause]Twenty-oneSuccessful TV campaigns can be costly, and good market research is absolutely vital. We’ve always researched thoroughly before a campaign, but there’s something else which was the key to last month’s success. Although some people attribute it to our main rival’s bankruptcy, it was the fact that we found a management group who we brought in to recommend ways of improving our marketing that really helped. A suggestion to use a TV campaign to advertise in-store promotions and mail-order facilities paid off handsomely.[pause]Twenty-twoConsultants recommended hiring a whole new marketing team for the company, but I rejected this. We’ve got a good experienced team in the company. It would’ve been an unnecessary expense. We decided we should put more effort into the groundwork for the campaign. Our team carried out a more detailed customer survey, and on the basis of that, our production company was able to create a commercial that was more accurately targeted.[pause]Now listen to the recordings again.[pause]That is the end of Part Two.[pause]Part Three.Questions 23 to 30.You will hear a radio interview with a businessman called Brett Porter, who developed a product called Rainaway, a type of waterproof map.For each question, 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[pause]Now listen, and mark A, B or C.[pause]Woman: ... and today we’re talking to Brett Porter, whose company developed the hugely successful all-weather maps called ‘Rainaway’. These are waterproof maps that can beused by people who ride motorbikes. Brett, welcome to the programme.Man: Thanks.Woman: You actually invented Rainaway - how did that come about?Man: Well, anyone, like me, who rides a motorbike, understands the problem of ordinary maps falling to pieces when it’s raining or windy. There are three million bikers just inthe UK, who I knew would be willing to pay for a solution to this problem. Nobody hadever produced something like Rainaway - I’d assumed it couldn’t be done.., that thecosts were too great.., but I was disappointed that my needs as a consumer weren’tcatered for, and people I knew kept encouraging me to develop and produce it as abusiness.Woman: Was establishing the company difficult?Man: In fact, I already had my own company - a motorcycle courier firm - but this was completely different and involved setting up a new business. What I’d learnt aboutpricingdidn’t seem to apply - I’d never dealt with a ‘product’as such. But I knew I understood the market better than most. If I could make the product, I’d be meeting a demand.However, knowing where to sell and how to get it into the shops was another matter! Woman: I see.Man: But I was convinced the business would grow fast. I even entered the European Awards Scheme for ideas for business start-ups. It had a first prize of one hundred thousandeuros’worth of software from Croner Consulting. The awards were sponsored byAlliance Business Bank - and because I made the final shortlist, I was offered atwo-per-cent interest loan from them if I needed it. They organised a dinner foreveryone on the shortlist, and I happened to get chatting to their senior businessconsultant, who gave me some invaluable financial advice. It really helped get mestarted.Woman: Did you do any trial production of the maps?Man: Yes. I knew what they should look like - a strong cover and small enough to flick through quickly. But trials took six months. The difficulty was we had to use a reallytough kind of plastic for the cover, and this had to be fed into the printer sheet by sheet- fine for a small output, but absolutely no good for large-scale production.Woman: Did you have any trouble persuading a printing company to make Rainaway?Man: I thought I would - it wasn’t really in a printer’s interest to make a long-lasting product.The real difficulty, though, was my lack of a track record. They thought I was justplanning a one-off print run or a very small-scale operation, which wouldn’t be veryprofitable for them. Once I’d persuaded the boss of one firm that wasn’t the case, heseemed willing to take a chance.Woman: Do you use someone else’s maps to make Rainaway from?Man: Yes, we use Herne Publishing’s. Of course, given they know they’re a crucial supplier, there’s a danger in a few years they might want to buy us out. But in the meantime, Ihave a protected trademark, and the people at Herne Publishing realise it’s better forthem to let me use my knowledge and contacts to establish the business. The alternativefor them would involve spending money on producing a rival product, which I knowthey would be reluctant to do.Woman: You must be pleased with Rainaway’s performance?Man: Absolutely. We launched Rainaway in September two thousand one, and sold two hundred thousand maps in the first year alone. In the last couple of years, the companyturned over in excess of seven hundred thousand pounds, our best result so far, whichisn’t bad when you consider our maps retail at ten to twenty-four pounds each. Woman: Very impressive! What’s next for Rainaway? Do you plan to extend your range? Man: I already have plenty of other ideas for the longer term, but that’s all I can say for now.I’ve been devoting a lot of time recently to facilitating expansion by setting up a callcentre to deal with mail-order sales. That’s just opened, with a staff of twenty-five. Inow need to concentrate on our advertisements - they’ve been very popular so far, butit’s tough coming up with new ideas to continue to attract attention.Woman: I wish you luck.[pause]Now listen to the recording again.[pause]That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet.[pause]Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.That is the end of the test.（注：文档可能无法思考全面，请浏览后下载，供参考。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
TapescriptMan: Goo d afternoon. Sale’s Department. Can I help you?Woman: Hello, could I speak to Daniel Webster?Man: He's not in the office now, I'm afraid. There's an important Conference in the Central Business Building this week. Would you like to leave a message for him?Woman: Yes, please. This is Samantha Jefferson from T & P Systems. I am calling to tell Daniel that the parts he ordered will be arriving on Thursday.Man: Oh, yes. He's been expecting them to arrive before 17th.Woman: Will he be back in the office on Thursday?Man: Yes, it's only a two-day conference.Woman: Good. It’s just that Daniel insisted the instructions be given upon the arrival of the parts. Our technician, John Robbins, will arrive at 10 o'clock if it is OK. He will show you the procedures in dealing with the machines. Anyway, it is much easier to start right away. Man: OK, I'll see to it that he gets it first thing tomorrow morning.Woman: If there are any problems, I'll be in my office and the number is 5529 31.Man: OK; Thanks for ringing. Goodbye.Woman: Goodbye.----------------------------------------------------------------------------------------------------------------------Woman: Head Office. Can I help you?Man: Hello. I'd like to speak to Thomas Ryan.Woman: I'm sorry. He's in Paris for a conference. Can I take a message?Man: Well, it's' Vincent Spano in Berlin. I am coming next week for the new design. Could you tell Thomas my plane arrives atr13: 25, not 13: 45, as in my fax. It's still Royal Airport and still on Monday.Woman: OK, I'll tell him. Would you like him to meet you there?Man: Yes, it's been arranged. Ah, the other thing I'm phoning about is the agenda of the meetings.I notice there's nothing about product promotion. Could you tell him to fix up a meeting with people from the Sales Department for me? I hope to see their plans for advertising. If you’ve got any problems, he's got my number.Woman: OK, I’ll pass that on to Mr. Ryan.Man, Thanks a lot.Woman A: Flemington Products. Ellen Russell speaking. Can I help you?Woman B: Good morning, Ellen. It's Miranda Hillard. I am phoning about our delivery next week. Woman A: Oh, yes. Could you tell me when we can expect the consignment to arrive?Woman B: Of course. The delivery should arrive next Tuesday. Five trucks are on hire from Alpha Transport. But as two will be off half a day earlier, they should arrive early in the morning, around 8 o'clock, while the other three will arrive towards 3 p. m.Woman A: All right. Err, could you tell me the person in charge of the delivery?Woman B: I am flying to Nottingham next week, so Mr. Allan Stern will see to it personally. His contact number is 5437-3561.Woman A: Good. Thank you very much. Goodbye.Woman B: Goodbye.---------------------------------------------------------------------------------------------------------------------- Woman: I'm just ringing to tell you about the positive feedback we've had on the presentation you gave the other day. I really appreciate you collecting the relevant data. Most of our staff hope to have a further discussion with you about the projection. And looking at the feedback forms, it seems the only complaint was about the size of the room.Man: Hello, David. This is Colin Firth. I was just calling to say I'm flying to Swiss for an international conference on the 15th, and probably stay there for the whole week. So I was wondering if we could bring everything forward to the 13th rather than delaying things any longer. If that's OK, perhaps you could call me. My extension is 249.Woman: This is the third time I've called about this. It's a complete waste of my time. When we ordered the photocopier from you, you assured us it would be installed by your engineers and set up ready for use, well, we've waited for three days and nobody arrived to help. And now every time we switch the machine on, we've got a warning message. But we have no idea how to handle this and a lot of trouble has been caused in our work!Man: Before we begin, I've been asked to tell you that Dr. Newman has been delayed. That means he won't make it in time for his presentation on "Dealing with Complaints". Unfortunately, we have to cancel the session for the moment and anyone who signed up for it should now choose between the other two sessions which are running at the same time in the afternoon. Thank you. And now, I'll hand you over to Margaret.Man: I've checked with the Warehouse Manager and it seems there was a mistake in the transport documents and your order was somehow sent to Washington instead of Seattle. We have arranged the goods to be transported by air from Seattle, but it will still be 7 hours late according to the arrangement when order arrives.---------------------------------------------------------------------------------------------------------------------- Man: This graph represents our production last year. And the other will give you an idea of the sales so far this year and this is the projection for the next half year. From this graph we will preview the expected profits through the end of the year, but we'll have some problems to achieve our targets.Man: In the first frame, we'll show a picture of the product surrounded by a bright light. Then we'll fade into a shot of our presenter. We plan to finish up with this shot of the product and the line. You can count on us to be whatever your washing needs are!" In fact, I’m thinking of shortening the line or finish it up with a different image.Woman: I had a meeting all this morning. The printer broke in the middle of putting together the Wix soap presentation, and the phone kept ringing from the minute I walked into the office and my secretary told me that Mr. Hopkins wanted to see the designs for the Polish Paste ad. Tomorrow morning. I guess I' 11 be home until midnight again tonight.Woman: I've got a new idea for the design of the Wix soap package. The outer circle would be in yellow and the inner would be a metallic blue and I have shown it to some of my colleagues. They feel it's much better now and that’ll be an attraction to the customers.Man: These numbers represent our potential profit this year. And, this is our total operating budget for 2005. That seems a lot lower than last year. Profits are steady at the moment. But according to our estimate, sales will drop off quite a bit in 'the next two seasons. Without a significant increase in sales, we're facing a pretty dismal year.---------------------------------------------------------------------------------------------------------------------- Anchor:The Internet is described by some as a job machine, creating new opportunities for young entrepreneurs. Others say it's a job killer, eliminating certain labor-intensive occupations. Whatever you believe, there's no denying, that the Internet is an ideal platform for advertising and finding jobs. It's global, interactive, and growing. Germany alone has 300 job listing websites. The market leader, called Jobs & Adverts, registers 700, 000 hits a month. Job-seeking, old style. The sits-vac column in the newspaper. But things are changing, especially in the hi-tech sector. The sits-vac column has moved to the World Wide Web. Digital employment "agencies are "among the fastest-growing Internet companies. Europe's number one is Jobs & Adverts, based near Frankfurt. The reason is that the Internet represents the medium for job seekers. Internet has important advantages vis-a-vis the print media. You can target the job you're after by entering in specific criteria, and the answers come back straightaway by e-mail. Jobs & Adverts' websites are packed full. More than 6, 000 employers are advertising some 35, 000 posts. An ad costs up to 600 euros for four weeks. And according to the Kienbaum business consultancy, they're not just aimed at geeks.Ansgar Kinkel, a business consultant: Jobs from the Internet are interesting for-all applicants, because they're now being advertised for all occupations and at all levels, up to CEO. But they’re particularly interesting for those working abroad and wanting to return home, because in their case, it's often pure chance whether they even see and ad in the print media.Anchor: The Net also makes life easier for personnel managers. Search engines allow them to quickly sift the flood of applicants. This is how it works! The first contract is via e-mail. The contents, preferably clear and concise, are hardly different from those in a classical job application. But there are some pitfalls. What might look like formal errors can lead to a rejection.Roland Metzger, Jobs & Adverts:We can only advise applicants to send off a thorough, informative application, and not to send attached files which the recipient might not be able to open. In other words, include your c.v. in the message itself.Anchor: Once the firm expresses an interest, the next stage is to e-mail a complete application along with certificates and references.A job applicant: The firm wants complete documentation, so what do I do about certificates etc.?I have to set about scanning them, bearing in mind the size and quality of the document. And I have to think about what program to use. Will the firm be able to open it at all, or print it out? Can I actually transmit the thing over the net?Anchor:Applicants can not only look for jobs on the net, they can also discover if their qualifications are currently in demand.A job applicant: You get feedback. Is my profile any use at all in the labor market? If so, for what company, etc.? What's my market value in financial terms?Anchor: Career by mouse-click. Companies such as DaimlerChrysler, Bayer and Mannesman are already finishing for candidates in the Internet. But not everything can be done by computer. Nothing replaces the personal meeting ... but' they are 'working on Webcam interviews are already at the testing stage. As Internet technology develops and becomes even more interactive job seekers will be challenged to put their best food forward in a digital world. To see what's expected of virtual applicants, check out the-Jobs and Adverts web site at the address shown on your screen or use a search engine to find listing in your part of the world.。