商务礼仪英语介绍PPT课件

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外教社国际商务礼仪简明教程PPT课件U06 France

外教社国际商务礼仪简明教程PPT课件U06 France

Lead-in
Cultural Values
Reading
Comprehension Questions
Etiquette
Cultural Notes
Dilemma
Why does the author say “French cafés like Café Parisien are more than just a place for a stiff espresso”?
Why are iconic French cafés changing?
In cities, more coffee is being served in to-go cups, and an abundance of co-working spaces are popping up. In the countryside, small towns have to battle against economic stagnation and urbanization.
Why is Groupe SOS promoting its “1,000 Cafés” initiative?
Rural cafés are becoming a dying breed; Groupe SOS is hoping to reverse this trend. It will enable towns to find their footing and to have a decent social life.
What is your understanding of the statement that cafés are “the life of the neighborhood”?

英文版商务接待礼仪课件

英文版商务接待礼仪课件
Business Reception Etiquette Courseware
目录
Overview of Business Reception EtiquetteBusiness reception processKey points of business reception etiquetteCultural Differences in Business Reception
Etiquette details are in place
from dress, reception language to preparation of reception items, all demonstrate professionalism and meticulousness.
Use political language and avoid colonialism or professionalism
Use appropriate body language, such as maintaining a significant distance, appropriate post, and formal expressions
Hospitality
Maintaining a professional decade, dressing appropriately, and using polite language are key
Professionalism
Being functional and effective in all business receipts is critical
Casual attention is acceptable for some less formal business settings, but should still be present and necessary

商务礼仪英语介绍培训课件.pptx

商务礼仪英语介绍培训课件.pptx

Reception Etiquettes ❖Reception ❖Guidence
Company Logo
The basic procedures
1.Greetings
2.Confirm his identity and ask him whether he has maked a reservation(预约)
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Specifics For Men's Business Casual
• Socks: Do wear dark socks, midcalf (小腿肚) length so no skin is visible when you sit down.
• Shoes: Leather shoes should be worn.
Correct length of Trousers
Company Logo
Specifics For Men's Business Casual
Wrong pattern of shoes
Company Logo
Specifics For Women's Business Casual
Pants/Skirts: Women can wear casual pants or skirts.Neither should be tight.
❖Shirts/Sweaters: In addition to tailored s hirts or blouses, tailored knit sweaters an d sweater sets are appropriate business c asual choices for women.

英国商务礼仪英文版ppt课件

英国商务礼仪英文版ppt课件
接待礼仪 Reception etiquette
重要的第一句:smile 并问候nice to meet you.,, I’m clover from ~~~~ 第二句:确定接到正确的人后,问旅途如何 how was you flight 第三句:如果客人有行李,帮忙提does you have some luggage? 带他去住的地方 we booked a hotel for you ,you should have a rest.
感谢聆听
感谢聆听!
会见礼仪 Meeting etiquette
宴请礼仪 Dinner etiquette
电话礼仪 The telephone etiquette
1) The first impression."Hello,this is Tianjin import&export Corp." 2) Answer the phone as soon as possible. 3)Answer the phone with smile,because people can feel the smile when you're talking.
宴请礼仪(2) Dinner etiquette
Business attitude should be conservative and cautious in the UK, invited each other breakfast isn't popular in business. Generally speaking, their lunch is simple, to dinner more attention, as a meal. The British have the habit of drinking afternoon tea master often invite you to drink afternoon tea, in this case, be turned away.

外教社国际商务礼仪简明教程PPT课件U05 United Kingdom

外教社国际商务礼仪简明教程PPT课件U05 United Kingdom

Lead-in
Cultural Values
Reading
Etiquette
Cultural Notes
Task 1: Read the text and answer the questions
Dilemma
The NHS aims to deliver comprehensive, universal and free medical service.
It still has not achieved its goals for lack of funding, understaffing and closure of local services. Centralization drives, and an increase in reliance on privatized services. It can campaign for more funding from the government, which can be used to recruit more doctors and nurses, and increase hospital beds for patients.
Dilemma
Why did the schemes in the “People’s Budget” of 1909 fail?
They had obvious limitations like meagre pension and unemployment insurance exclusive of hospital care, and spouses and children, which has attracted criticism from the British Medical Association, middle-class households and so on.

商务礼仪英语介绍

商务礼仪英语介绍
❖Shirts/Sweaters: In addition to tailored s hirts or blouses, tailored knit sweaters an d sweater sets are appropriate business c asual choices for women.
Second, you need to ask the guest's
identity
name
the place of work
position
Company Logo
How to receive the unexepected guest?
❖Then, you should understand the intention of the guests,and say:Wait a minute ,please!I will go to see whether general manager in the office .
• Shirts: Longsleeved shirts are considered dressier than shortsleeved and are appropriate even in sum mer. Choosing white or light blue solid, or conserva tive stripes(条纹布) is your safest bet.
❖ Closing:“Thank you for calling us, good bye”
❖ Remember: Always put your smile into your voice
Company Logo
Telephone Manner

商务礼仪 Business Etiquette 英文版 ppt

商务礼仪 Business  Etiquette 英文版 ppt

二、Table manner
• 1) China's table manner • Generally,seats that closer to the top table take precedence(优先).For example, on the wedding party,family members of the bride or the leaderships are arranged to the table that closest to the tap table.
批注本地保存成功开通会员云端永久保存去开通
Business Etiquette
一、Dress etiquette
• Dress is a culture, it can reflect a nature’s cultural level and the material civilization level of development .
• We know that diffeerent preferences, so their ways of dress vary.
• Even so, we still have some basic principles to follow according to people’s beautyappreciation standard
• 2) West’s table manner • Wash you hands before each meal. • Knife and spoon are placed to the right of the plate. The fork is on the left.
• Open the napkin and place it in your lap before starting.

商务礼仪 英文版PPT幻灯片课件

商务礼仪 英文版PPT幻灯片课件
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Host
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3 42
Driver
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2 31
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Host
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3 42
Driver
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2 31
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Driver 1
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Driver
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Chinese table manner-seating Western table manner-seating Difference between Chinese and Western
2. Accepting business card
Being modest and gentle. Reading carefully. Placing or collecting properly.
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The etiquette of taking the elevator: Hold the elevator, guest first. If guests are more than one, we should enter the elevator, one hand holds "open“. Exit first enter behind.
6
Don’t:
Stretch left hand
Handshake with another hand in the pocket
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Don’t:
Handshake with water or sweat
Handshake with Excessive force

Business Etiquette 商务礼仪英语双语课件

Business Etiquette 商务礼仪英语双语课件
8. In business meeting, you can not leave suddenly without saying goodbye.
9. When talking, you’d better look at the other person right in his eyes all the time.
2. If you want to know someone’s name, you can ask “ What’s your name?”
3. You’d better extend your name card with both hands to show your respect.
4. You’d better begin with a small talk, if the person is your new customer.
Focus Homework and test
Homework and test for chapter 2
Review what you have learned in class and discuss:
How to make compliments? What are the useful phrases and sentences?
Chapter 3 Etiquette for Business Calls
Dialogues: Role play P36~P57
Making and Receiving Business Calls
Leaving Business Message Ringing Back Dealing with Urgent Call Dealing with Complaining Call

英语商务礼仪PPT课件

英语商务礼仪PPT课件
• 同时,礼仪也贯穿于营销的每个程序,能帮助营销人员区分 不同客户的需求,在与客户沟通时更加得心应手。强化营销 人员的礼仪训练不仅可以提升个人素质,也能有效塑造良好 的个人形象。
• 营销人员的良好形象是建立客户信心的重要基础,要保持业 务的持续发展,除了全面的知识,人格魅力同样不可或缺。
• 作为和而泰的营销人员,拥有良好的职业形象、专业的商务 礼仪,不仅反映出优秀的个人素质、修养,同时也是品牌形 象的体现,是公司规范管理、高服务水准的体现。
在表现。
10ቤተ መጻሕፍቲ ባይዱ
4.道德角度看
• 礼仪认为是为人处事的行为规范、行为准则。
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5.民俗的角度
• 礼仪是人们在 交往过程中遵 守的约定俗成 的习惯做法。
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6.社会学的角度
礼仪泛指人们在社会交往过程中约定俗成 的、大家共同遵守的行为规范和准则。
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理解礼仪含义的注意要点:
(1) 礼仪是用于交往中的:初次交往、因公交往 、对外交往。 (2)礼仪是约定俗成的行为规范,用于律己和敬人,学习礼仪贵
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白族
• 白族男女都崇尚白色,以白色 为尊贵。大理地区的男子多穿 白色对襟衣,外套黑领褂,或 数件皮质、绸缎领褂,俗称 “三滴水”,腰系皮带或绣花 兜肚,下着蓝色或黑色长裤。 在云南洱源县西山区,每个成 年后的白族男子都身挎一个小 七巧玲珑的绣花荷包,荷包上 绣着“双雀登枝”、“鸳鸯戏 水” 等字样。绣荷包是爱情的 象征,它是白族姑娘聪明智慧 的结晶。 女子服饰则各地 不一,大理地区多穿白上衣, 红坎肩,或浅色蓝上衣,外套黑 丝绒领褂,腰系绣花短围腰, 下着蓝色宽裤,足穿绣花“百 节鞋”。未婚妇女梳独辫子盘 于头顶,并以鲜艳的红头绳绕 在白色的头巾上,红白相衬, 相得益彰。腰系绣花短围腰, 更显得色彩鲜明,美观大方。 已婚妇女改为挽髻。

外教社国际商务礼仪简明教程PPT课件U01 China

外教社国际商务礼仪简明教程PPT课件U01 China

Lead-in
Cultural Values
Reading
Cultural Values in China
Etiquette
Cultural Notes
Dilemma
Patriotism & Dedication to Homeland People-oriented Mindset & Collectivism Seeking Common Ground Harmony between Man and Nature
China’s poverty alleviation is based on the public consensus to eliminate unbalanced and inadequate development and improve the degree of social balance, guided by the value of giving everyone the opportunity to develop and contribute to society. Dedicating to poverty alleviation and development is the common responsibility of the whole party and society. China has constructed a caring society where multiple forces of measures including special programs, industry and society organically integrate and support each other, which has roused the silent majority to participate in poverty alleviation and promoted the sustainable development of the impoverished people. China’s fight against poverty includes all people irrespective of their ethnicity, region and family background, so that the goal of building a moderately prosperous society in all respects by 2020 could be achieved. Since 2012 the poverty alleviation work has changed from “flood irrigation” to “precise drip irrigation”, targeting the poorest of the poor, with the slogan “leaving no one behind”. The unification of target orientation and problem orientation as well as the combination of strategic perspective and feasibility have become the most vivid generalization of precise poverty alleviation, which also shows the party’s firm implementation of its commitment to “common prosperity”.

泰国商务礼仪英文ppt课件

泰国商务礼仪英文ppt课件
Step over a threshold, not on it.
Sitting with your legs apart or disk full is a taboo. Pointing with the foot or showing the soles of the feet is strongly discouraged , especially at images of the Buddha.
Pointing with the index finger or the full hand is considered rude.
Eating habits and table manners
• Thai people like to eat chilies. The spicier, the better. “Pepper sauce" is indispensable for their meals .
ขอบคุณครับ!
gift attractively but avoid in
green ,blue ,or black as these
are used at funerals.
• You may begin eating as soon as you are served.
• Leave a little food on your plate after you have eaten to show that you are full . Never leave rice on your plate as it is considered wasteful. Never take the last bite from the serving bowl . Wait to be asked before taking a second helping.

【最新推荐】商务礼仪英语版ppt-推荐word版 (13页)

【最新推荐】商务礼仪英语版ppt-推荐word版 (13页)

本文部分内容来自网络整理,本司不为其真实性负责,如有异议或侵权请及时联系,本司将立即删除!== 本文为word格式,下载后可方便编辑和修改! ==商务礼仪英语版ppt篇一:英语商务礼仪毕业论文(201X届)题目: The Role of Etiquette in Business Negotiation系部:经济管理系专业:商务英语班级: 09 商务英语(3)班学生学号: 0909010319学生姓名:指导教师:完成时间: 201X年3月The Role of Etiquette in Business NegotiationAbstract: Looking through the history and trend of the development of modern business, the reason for a company to occupy a bigger share of the market and grow quickly among the tough competition is the good commercial etiquette and the skills f commercial negotiation, that’s because all these things will be significant for establishing a good corporate image, improving the competitiveness of enterprises and deepening the trust and friendship of collaborators, so as to get more profit. The good commercial etiquette can also be one of the most important guarantees of a successful business negotiation. This thesis will elaborate the proposition from three aspects including the connotation of etiquette and business negotiations, how to graspnegotiation skills of etiquette and the importance of business etiquette.Key Words: Etiquette; business negotiations; effectContentI.Introduction ........................................................ .............. 错误!未定义书签。

商务礼仪英语介绍课件

商务礼仪英语介绍课件
❖ Be patient and smile ❖ Repeat information to be sure it’s correct ❖ Take notes if necessary ❖ Be clear avoid some jargon and slang ❖ Use caller’s name ❖ Thank the caller on completion of the call
You should stay away from the guest one metre away 3.Gestures tip :
This way,please! 4.Adjust pace :
Follow the guest's pace ,then adjust the pace 5.Talk to the guest :
Searching for the right topic.
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Some sentences about the reception etiquettes
❖Guide Directions : ❖1. This way, please!/Come with me, please! ❖2. I will show you to Business Center. ❖3. The toilet is over there. ❖4. A:Could you please tell me the way to the
and bid a friend farewell
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Telephone Manner
1)Answering an outside call
❖Opening:“Good morning. This is......

商务礼仪 英文版ppt课件

商务礼仪 英文版ppt课件
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China
West
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In China: Atmosphere is lively, people like chatting
over eating. But talking and laughing loudly is not polite.
In west: People always talk with their neighbors when eating, they don’t talk loudly.
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Driver
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Host
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Driver
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2 31
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Driver 1
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2
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Driver
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987Βιβλιοθήκη 12 111016 15 14 13
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Chinese table manner-seating Western table manner-seating Difference between Chinese and Western
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People prefer round table in the Chinese banquets. In the west, the long tables are the choice in the banquet.
In China, people like to seat around and share the plates . Chinese people value collectivism. In West, people have their own plate and eat their own food. Western people value individualism.
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Company Logo
Specifics For Men's Business Casual
• Socks: Do wear dark socks, midcalf (小腿肚) length so no skin is visible when you sit down.
• Shoes: Leather shoes should be worn.
Company Logo
How to receive the unexepected guest?
First of all, you should give the guest some drink enthusiastically
Company Logo
How to receive the unexepected guest?
Shirts/Sweaters: In addition to tailored s hirts or blouses, tailored knit sweaters an d sweater sets are appropriate business c asual choices for women.
Second, you need to ask the guest's
identity
name
the place of work
position
Company Logo
How to receive the unexepected guest?
Then, you should understand the intention of the guests,and say:Wait a minute ,please!I will go to see whether general manager in the office .
Shoes: Shoes should be leather or microfi ber(超细纤 维). Regardless of style, avoid extremes. Make certain you can walk comfortably in your shoes.
Company Logo
Reception Etiquettes Reception Guidence
Company Logo
The basic procedures
1.Greetings
2.Confirm his identity and ask him whether he has maked a reservation(预约)
Correct length of TrouseБайду номын сангаасs
Company Logo
Specifics For Men's Business Casual
Wrong pattern of shoes
Company Logo
Specifics For Women's Business Casual
Pants/Skirts: Women can wear casual pants or skirts.Neither should be tight.
The Etiquettes of
Businees
BY 广外621
Company Logo
Contents
1
Business attire
2
Reception Manner
3
Telephone Manner
Company Logo
Business Attire(服饰)
Specifics For Men's Business Casual
3.Contact respondents
Company Logo
How to say "hello"
3S principles:
1.Stand up 2.See 3.Smile
Company Logo
On the basis of 3S, you can say:
Good morning .Good afternoon May I help you? Excuse me! May I have your name,please? Just a moment ,please!
Correct tie length - Up to belt level / waist
Company Logo
Specifics For Men's Business Casual
Correct sleeve length of shirt
Company Logo
Specifics For Men's Business Casual
Specifics For Women's Busine ss Casual
Company Logo
Specifics For Men's Business Casual
Ties: Ties are generally not necessary for business casual.
• Shirts: Longsleeved shirts are considered dressier than shortsleeved and are appropriate even in sum mer. Choosing white or light blue solid, or conserva tive stripes(条纹布) is your safest bet.
• Jewelry: Wear a conservative watch. If you choose o wear other jewelry, be conservative. Removing e arrings is always a safe bet.
Company Logo
Specifics For Men's Business Casual
Skirt Lengths: Often vary from season to season. Avoid extreme trends, especially with short lengths.
Company Logo
Specifics For Women's Business Casual
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