商务英语口语对话

目录

Day today Office日常事务

1 Faxes传真

2 Telephone Calls电话

3 Making Telephone Appointments电话预约

4 Memos备忘录

5 Business Correspondence商业信函

6 Placing an Order下订单

Office Talk办公室谈话

7 Coworkers同事

8 Bosses老板

9 Brainstorming集体讨论

10 Commuting乘公交车上下班

11 The Working Lunch工作午餐

Business Trip商务旅行

12 International Business Travel国际商务旅行

13 Dressing for Business商务着装

14 Hotel Situations旅馆情景

15 Negotiating the Subway乘地铁

Client Reception接待客户

16 Receiving Clients接待客户

17 Entertaining Clients招待客户

18 Accommodating Foreign Clients接待国外客户

19 Factory Tours参观工厂

Business Communization商务交流

20 Personal Introductions个人介绍

21 Small Talks聊天

22 Delivering Bad News传达坏消息

23 Polite Questions礼貌提问

24 Farewells道别

Negotiation谈判

25 Clarifying the Stakes说明利害关系

26 Making Concessions做出让步

27 Discussing the Bottom Line讨论底线

28 Accepting and Confirming接受和确认

29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手

Company Organization公司结构30 CEO执行总裁

31 Stockholders股东

32 Board of Directors董事会

33 Managerial Staff管理人员

34 Labor Staff普通员工

Meetings and Interviews会议和面谈

35 Executing Meetings开会

36 Performance Reviews业绩评估

37 Agendas会议议程

38 Making Requests提出要求

Presentations业务陈述

39 Preparation and Developing Your Topic准备和展话题

40 Introductions and Beginnings介绍和开头

41 Making Transitions in the Presentation陈述中的过渡

42 Conclusions结论

43 O&A (Question and Answer Period)提问阶段

Data数据处理

44 Trends趋势

45 Systems制度

46 Scheduling日程安排

47 SWOT An山sis态势分析

48 Statistical Reports数据统计报告

Technology技术

49 Email电子邮件

50 Computer Technology计算机技术

51 Running an Internet Business网上做生意

52 Electronic Gadgets数码产品

53 Web based Marketing网上营销

Financial Topics财务话题

54 Costing成本

55 Budgets预算

56 Auditing审计

57 The Economy经济

58 Fundraising集资

Legal Topics法律话题

59 Confidentiality机密

60 Lawyers律师

61 Contracts合同

62 Copyright版权

63 Patents专利

64 Environmental Regulations环境条例Marketing Topics营销话题

65 Marketing Surveys市场调查

66 Target Audience目标消费者

67 Print and Media Advertising印刷和媒体广告

68 Promotional Events促销活动

69 Developing the Market市场开发

Sales Topics销售话题

70 Selling Points卖点

71 Trade Shows贸易展览

72 Sales Reviews检查销售额

73 Product Demonstrations产品演示

74 Following up on Leads线索追踪

75 Customer Service顾客服务

International Topics国际话题

76 Sourcing得到供货

77 Export／Import出口／进口

78 Exchange Rates汇率

79 International Greeting Methods国际问候方式Big Business跨国公司

80 Mergers合并

81 Competition竞争

82 Climbing the Corporate Ladder进入管理层

83 Branch Offices分支机构

84 Consulting咨询

Employment Practices雇用惯例

85 Fair Pay公平薪酬

86 Recruiting Personnel人员招聘

87 Retirement退休

88 Partnership合作关系

89 R&um6s简历

90 Job Interviews求职面试

Social and Equality Issues社会和平等话题

91 Women in the Workforce职业女性

92 Discrimination歧视

93 Welfare福利

94 Labor Unions工会

95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育

96 Management Training管理人员培训

97 Seminars／Workshops研究会／研讨会

98 Company Retreats公司培训

99 Teambuilding团队建设

100 MBA工商管理硕士

1 Faxes传真

Dialogue one

M:Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.

F:Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, H is secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.

M:That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.

F:What if I can't speak to him directly?

M:Ask his secretary to fax them. It’s the same thing. Have them faxed over with a copy also faxed to Martin’s office. F:How do I find Martin’s fax number? Is he in your roller desk?

M:No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.

F:Ok, I'll get on it first thing.

M:Be sure you do, I need those briefs ASAP

Dialogue two

M:Did you put this morning's faxes on my desk? I’m waiting for some urgent faxes from headquarters, I'm pretty sure they came in last night.

F:Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is