新编剑桥商务英语
新编剑桥商务英语中级第三版精选全文完整版
可编辑修改精选全文完整版新编剑桥商务英语中级第三版MODULE 1To: All StaffFrom: Ray BonnerDate: 24th JuneSubject: Trial of flexitime systemFurther to our previous meeting, we are pleased to be able to confirm that the new flexitime system will come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes.From:Hi, RonaHow are you? I got a note to say you called. Great news that you p assed your final exam! I’m sorry that I didn’t get back to you but it’s been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? If you can’t make it, don’t fo rget the party this weekend. Do you want me to pick you up at 8?See you soon,EveDear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th June, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this.Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849You are a manager at Lar Bonner. After a meeting with staff, the company has agreed to extend parental leave for fathers from two weeks to three weeks. Write a memo to all staff.Refer to the previous meeting.Say when the new system will begin (25th September).Remind staff that their managers need one month’s notice. To: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one month’s notice? MODULE 21. Read the application for a job. Write the verb in brackets in the past simple, present perfect or present perfect continuous.Dear Sir or Madam,I __Saw__ (see) your advert for the post of Client Services Executive in yesterday's newspaper and I would like to apply for the position.As you can see from my attached CV, I _have been working_ (work) for my current company for over two years. I _joined_ (join)Mackintyre and Co in 2007 and since then, I _have had_ (have) many opportunities to develop my skills. However, I _ have been considering_ (consider) a career change with a new challenge for a number of months and this seems like the perfect moment to make that move.I see from recent press reports that your company _has expanded/has been expanding_ (expand) its operations in China and therefore I would like to draw your attention to my degree in Oriental Studies and Mandarin which I _completed_ (complete) in 2006. Combined with my current MBA, which I _ have been studying_ (study) for part-time at the local university, I feel that I。
新编剑桥商务英语unit-2全篇
final salary pension scheme ['pɛnʃən] [skim] 按最终薪水给付的养老金计划
non-cash reward [rɪ'wɔrd]非现金形式的奖赏 once-in-a-lifetime 千载难逢的，令人难忘的 career goal 职业目标 senior management ['mænɪdʒmənt]高层管理人
员
Vocabulary: Benefits and Incentives
Discuss: What is most important to you when choosing a job?
an impressive job title training and staff development a good salary a pension flexible working hours opportunities to travel opportunities for promotion parental leave days off and long holidays a company car
What a lovely place Xerox is to work! Kim Moloney, a client services executive, can’t say enough nice things about her employer. ‘It’s a very special environment,’ she says, ‘People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.’
新编剑桥商务英语中级1.1
新编剑桥商务英语中级1.11. 简介新编剑桥商务英语中级1.1是商务英语学习的基础课程，主要帮助学习者掌握商务英语的基本词汇、语法和交流技巧。
本文将介绍该课程的教学目标、内容以及学习方法等。
2. 教学目标新编剑桥商务英语中级1.1的教学目标主要包括：•掌握商务英语的基本词汇和常用表达；•理解商务英语中常见的语法结构和句型；•能够进行简单的商务英语交际，如电话沟通、邮件写作等；•培养批判性思维和解决问题的能力。
3. 教学内容新编剑桥商务英语中级1.1的教学内容涵盖以下几个方面：3.1 商务词汇学习者将了解和掌握与商务相关的基本词汇，包括公司组织结构、会议、市场营销、国际贸易等方面的词汇。
通过词汇的学习，学习者能够在商务场景中更流利地表达自己的观点和交流。
3.2 语法与句型本课程将重点学习商务英语中常见的语法结构和句型，如虚拟语气、条件句、被动语态等。
学习者通过理解和运用这些语法知识，能够更准确地表达自己的意思，并且能够理解和解读商务文件和合同等重要文本。
3.3 商务交际技巧新编剑桥商务英语中级1.1注重培养学习者的商务交际技巧。
课程将涵盖电话沟通、邮件写作、会议演讲等方面的技巧。
学习者将通过大量的实践和角色扮演，提高自己的商务交际能力并且能够灵活应对各种商务场景。
4. 学习方法为了更好地学习新编剑桥商务英语中级1.1，学习者可以采取以下学习方法：•多听多说：通过大量的听力训练和口语练习，提高听力理解和口语表达能力。
可以选择参加英语角、和外教进行对话等方式。
•多读多写：阅读商务英语相关的文章、新闻和材料，提高阅读理解能力。
同时，多进行商务英语写作训练，如撰写邮件、总结报告等。
•制定学习计划：根据自身情况和课程进度，制定合理的学习计划，合理安排学习时间，保证学习效果。
•积极参与课堂讨论：在课堂上积极与老师和同学进行互动和讨论，提高学习效果。
5. 总结新编剑桥商务英语中级1.1是商务英语学习的基础课程，通过学习该课程，学习者将掌握商务英语的基本词汇、语法和交际技巧，能够更流利地进行商务英语沟通。
新编剑桥商务英语unit-5
A. Because people don’t like traditional art.
B. Because people don’t know if it’s good or bad.
C. Because it sends out a certain message about the company.
A. the consultant tell the artist what you want.
B. the artist know what you want.
C. the artist make most of the decisions.
4) The consultant believes that choosing art for the workplace is about
I: So you already have the painting?
AC: Yes, or we can ask an artist to create works for your specific space. In this case, the client has some input but it’s important to remember when choosing workplace art that art is not your brand. If you ask the artist to emphasizes your company image in some way, you’ll just end up with bad art. Either way, you have an art consultant who oversees and project manages the production of any commissioned artwork and makes sure it’s completed and installed on time and within budget. And that also includes fitting appropriate lighting and any other maintenance and fitting.
新编剑桥商务英语unit7精选全文
Languages for qualities and skills
❖fighter pilot / airline pilot
▪ Excellent health/vision ▪ Excellent heart condition ▪ Challenging , dangerous
❖politician / journalist
❖Rackspace Managed Hosting 可控制虚拟主机公 司 is an IT hosting company based in San Antonio,
Texas.
❖Proctor and Gamble: 宝洁公司(P&G)
is a Fortune 500 American multinational corporation headquartered in downtown Cincinnati, Ohio and manufactures a wide range of consumer goods. (财富500强公司之一，一家生产 个人卫生用品的大集团公司，总部设在美国)
- (many graduates believe) you work on creative PR campaigns and go on lots of jollies
- marketing seems more attractive (than sales)
- it isn’t as bad as myths suggest
❖Retain an air of glamour显得很风光 ❖Jolly 痛快，刺激 ❖Door-to-door 挨家挨户的 ❖Cold calling 不期而至的电话 ❖ Outnumber…by..数量上超过
新编剑桥商务英语初级
新编剑桥商务英语初级一、引言商务英语是指用于商务场合的英语语言技能，是在全球化背景下越来越受到重视的一种语言能力。
新编剑桥商务英语初级教材是为了帮助初学者打好商务英语基础而编写的一本教材。
本文档将对新编剑桥商务英语初级进行介绍和分析。
二、教材概述新编剑桥商务英语初级教材共分为12个单元，每个单元围绕不同的商务主题展开。
教材内容涵盖了商务英语的四个核心技能：听力、口语、阅读和写作。
每个单元都包括听力材料、词汇和语法练习、口语训练、阅读材料和写作指导。
三、教材特点1. 实用性强新编剑桥商务英语初级教材注重实际应用，将商务场景与日常生活相结合，通过真实的商务对话和案例来让学生更好地理解和运用商务英语。
2. 任务驱动教材设计了一系列任务，帮助学生在真实场景中理解和运用商务英语。
通过完成这些任务，学生可以逐步培养语言运用能力和解决问题的能力。
3. 语言输入与输出平衡教材注重培养学生的听说读写四项技能，通过各种听力练习、对话训练、阅读材料和写作指导来帮助学生全面提升自己的商务英语水平。
四、教学方法1. 情境教学法新编剑桥商务英语初级教材采用情境教学法，通过给学生创设真实的商务场景，让学生在实际语境中学习和运用商务英语，增强学习的自觉性和主动性。
2. 任务型教学法教材中设计了各种任务，如模拟面试、商务谈判等，通过完成任务来培养学生的语言运用和解决问题的能力，增强学生的实践能力。
3. 个性化教学法教材中提供了丰富的练习和写作指导，可以根据学生的个性和水平进行不同程度的差异化指导和辅导，满足学生个性发展的需求。
五、教学效果新编剑桥商务英语初级教材以其严谨的教学内容和实用的学习方法受到了广大学习者的欢迎。
通过学习该教材，学生可以在商务领域中更加自信地运用英语，提高自己的工作效率和竞争力。
六、总结新编剑桥商务英语初级教材是一本以实用性为导向的商务英语教材，通过情境教学和任务型教学方法，帮助学生理解和运用商务英语。
该教材注重培养学生的四项核心技能，通过丰富的练习和写作指导，增强学生的实践能力。
新编剑桥商务英语(初级)全套精品课件
BUSINESS SKILLS 1.2 Personal and professional details
2.2 Making arrangements 3.2 Company performance 4.2 Business communications 5.2 Achievements and plans
2 Our university department needs some IT training. Can you help? ( No )
3 I want to give a speech at my brother’s wedding. ( Yes )
4 I’d like some help with writing a novel. ( No )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
Technique n. 技巧 cross-cultural adj. 跨文化的 presentation n. 口头报告；陈述；叙述 public speaking 演说，演讲 consultant n. 顾问
5 Our company would like some information on teambuilding weekends. ( Yes )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
professional adj. 专业的，职业的
6.2 Travel arrangement 7.2 Orders and contracts 8.2 Problems and solutions
新编剑桥商务英语初级第三版答案
新编剑桥商务英语初级第三版答案【篇一：新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test【篇二：新编剑桥商务英语(初级)(第三版) 词汇整理浓缩版】txt>（第三版）1.1 world of work 工作领域business n. 工商企业；商行；商业 technique n. 技巧，技能cross-cultural adj. 跨文化的 presentation n. 口头报告，陈述，叙述public speaking 演说，演讲 consultant n. 顾问 consultancy n. 咨询公司 run vt. 开办（课程/ 讲习班） one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的， client n. 客户entertaining adj. 有趣的，使人愉快的，professional adj. 专业的，职业的 involve vt. 包含、需要、使成为必要部分responsibility n. 责任，所负责的事情 be responsible for sb./ sth. 对某人/某事负责title n. 头衔，职称 sample n. 样品试用产品 account n. 账目，账户correspondence n.（来往的）信件 badge n.徽章identify vt. 发现，确定 workshop n. 研讨会，讲习班 catering service 餐饮服务md managing director 的缩写，总经理，执行董事gadget n. 小巧的器械，小玩意儿 interior adj. 车内产品，内部装饰memo n. 备忘录，便条，便笺 electrical appliances 电器，（家用）电器ship vt. 运送power point 电子版幻灯片 bonus n. 奖金 catalogue n. 产品目录positive adj. 积极乐观的 presence n. 仪态，风度，风采 diary n.记事簿athens n. 雅典（希腊首都） do you like your job? do you oftentravel abroad ? how are you? …not too bad, thanks. i work fora company that… i work as…what does your job involve ? my job involves doing… what do you do ? i deal withwho is your md? i am based i n …．1.2 personal and professional details个人和职业详细情况 division n. 分理处，部门 profile n. 传略；人物简介；概况 questionnaire n. 问卷，调查表 interview n. 采访；面试 musical instrument 乐器 destination n. 目的地follow-up questions 后续问题，补充问题 swap vt. 交换electronics n. 电子学；电子器件 varied adj. 多变化的，各不相同的 confectionary adj. 糖果的，有关甜食制造的allocate vt. 分配，分派 candidate n. 候选人criterion n. 标准，准则 pl.（复数）criteriainc. adj. incorporated 的缩写，股份有限的supervise vt. 主管，监管，管理 coordinate vt. 使协调 scuba diving 水肺潜水 marathon n. 马拉松赛跑 finance assistant 财务助理 audit vt. 审计master’s degree 硕士学位 judo n.柔道chronic fatigue syndrome 慢性疲劳综合症ambitious adj. 雄心勃勃的 journalism n. 新闻学，新闻业1 / 4breed vt. 饲养 terrier n. 小猎狗 chewing gum 口香糖 gallery n.画廊，美术馆 format n. 形式，格式sars--severe acute respiratory syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典 efficiency n. 效率 profit n. 利润 mentor n. 良师益友make contribution to 为……做贡献 personal problem 个人（私人）问题 set an example to 树立榜样 be based in 在……总部raise money 募捐master’s degree in business administration: mba工商硕士chronic fatigue syndrome 慢性疲劳综合症be in charge of 负责 best-selling 畅销think of a new idea 想出新点子2.1 work in progress 工程进展be in progress 在进行中，在运行中project n. 项目，工程 garden vi. vt.种植或修整花园，从事园艺工作update vt.更新 construction n. 建筑，建筑物 apart from 除了……之外 minor adj.较小的，次要的 proceed vi. 进行，继续下去 panorama n. 全景，全景画 management team 管理团队 take shape 成形ahead of schedule 提前于预订计划 financial report 财务报告temp n. 临时雇员help out 帮助（某人）解决困难 give a presentation of 对……做陈述 launch vt. 开始，开办，推出；发射 photocopy vt. n. 影印，复印 branch n. 分部，分店，分公司 projector manager 项目经理subcontractor n. 转包商 period of transition 过渡期 permanentjob 永久性工作 temporary employment agency 临时就业中介机构 try out 测试，试用 take maternity leave 休产假 option n. 选择，可选择的办法 career field 职业领域 existing skills 现有的技能supervisor n. 主管，监督人 temorary job 临时工作 ask for a payrise 要求涨工资meet one’s target 完成指标，完成定额sack vt. 解雇administration work 行政管理工作 brazil 巴西lisbon 里斯本（葡萄牙首都）belem 贝伦（巴西东北部港口城市）fortaleza 福塔雷萨（巴西东北部港口城市）valencia 巴伦西亚（西班牙港口城市）montpellier 蒙彼利埃（法国南部城市）2.2 making arrangements 日程安排make arrangements 做安排，做准备 plant n. 工厂，车间 vt. 种植take time off 抽出时间，休假，休息 finance director 财务经理confirm vt. 确认，确定 reception n. 接待，接待处 trade fair 交易会，展销会 present vt. 介绍，引见；出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 festival n. 节日self-employed adj. 个体的，自己经营的accept an invitation 接受邀请 special reception 特别招待会anniversary n. 周年纪念日 venue n. 会场，会议地点 attendancen. 出席，出席人数prague 布拉格（捷克斯洛伐克首都） morpeth 莫派斯（位于英国诺森伯兰郡）helsinki 赫尔辛基（芬兰首都） buenos aires 布宜诺斯艾利斯（阿根廷首都）toronto 多伦多（加拿大主要城市） sydney 悉尼（澳大利亚东南部港口城市，新南威尔士州首府）3.1 company biography 公司简介biography n. 形成、成长和衰亡的记载；传记fast food restaurant 快餐店 transform vt. 转换、改变、改造global business 跨国企业original adj. 最初的，原始的，起源的franchise n. vt. 特许经销权，给……以特许feature n. vt. 是……的特色，以……为特色 french fries 炸薯条softdrink n. 软饮料；汽水 milkshake n. 奶昔 purchase vt. 买，购买multimixer n. 多用混合器（机） exclusive distributor 独家批发商（代理商）open vi. vt. 开设，开办，开张 expand vi. vt. 扩大，扩张corporation n. 公司 cosmetic n. 化妆品inspire vt. 激发，启示，使生灵感 philosophy n. 哲学revolutionary adj. 革命的 raw material 原材料 supplier n. 供应者，厂商 ethical adj. 伦理的；道德的 travel agency 旅行社contract n. vt. 订合同，合同、契约 take delivery of 收货，提取货物 merge vi. vt. 合并 fleet 舰队budget airline 低价航空公司 go public 上市，公开发售股票business partner 生意伙伴，商业伙伴2 / 4entrepreneurial adj. 企业家的 freelancer n. 自由职业者；自由撰稿人kuwait city 科威特城（科威特首都） san bernardino 圣贝纳迪诺（美国加利福尼亚州东南部的一个县） illinois 伊利诺斯州（美国中北部州）3.2 company performance 公司业绩performance n. 业绩，成绩；性能 distribute vt. 配送，分发，分送 record profit 历史最高利润 vegetarian n. 素食者，素食的organic adj. 使用有机肥料的 ingredient n. 配料，成分 nutritious adj. 有营养的improve one’s image 改善形象 banquet n. 宴会manufacturer n. 制造业者，厂商 guarantee vt. n. 保证，担保，担保人symbol n. 象征，符号，记号 innovative adj. 创新的，革新的sport utility vehicle 运动型多用途车 component n. 成分 optical instrument 光学仪器 validation n. （可靠性）检测 certify vt. 证明，保证 application n. 应用，运用assurance n. 保证，担保，确信，断言founder n. 创始人，奠基人 turnover n. 营业额 dramatically adv. 戏剧地 advertise vt. 做广告，登广告 annual report 年终报告，年终终结 share price 股票价格proactive adj. 积极的，主动的 dedicated adj. 专注的，献身的unique adj. 唯一的，独特的 access n. 接近（进入）的机会，接近（进入）的权利；入口 consolidate vt. 巩固 brochure n. 小册子in this respect 在这个方面，在这个细节maximum n. 最大量，最大限度，极大4.1 international business 国际商务import n. vi. vt. 进口 export n. vi. vt. 出口 competitor n. 竞争对手 wholesaler n. 批发商 warehouse n. 仓库 audio product 音响产品 ban n. vt. 禁令fashion industry crisis 服装行业危机 commissioner n. 委员spokeswoman n. 女发言人 huge losses 巨大损失 resign n. vi. vt. 辞职 garment n. 服装（成衣） clothing blockade 服装封锁 in favour of 支持、赞成disastrous adj. 损失惨重的，灾难的import control 进口控制import quotas 进口配额compromise n. 妥协，折中，让步 stock exchange 证券交易所appeal to sb. 对……有吸引力 available adj. 有空的，能得到的dossier n. 档案，卷宗 flat adj. 没电的，平面的 embarrassing adj. 令人尴尬的 in-house magazine 内部杂志 participant n. 参加者stressful adj. 有压力的，紧迫的 moderator n. 会议主持人 press the mute button 按下静音键 reflect on 有损声誉，招来非议teleconference n. 远程电话会议 producer n. 生产商 wholesaler n. 批发商customer n. 顾客 retailer n. 零售商warehouse n. 仓库 consumer n. 消费者competitor n. 竞争对手 customs n. 海关port n. 港口clothing n. 服装4.2 business communications 商务沟通printer cartridges 打印墨盒 description n. 种类；性质；描述pass the message on to 把留言给…… complaint n. 投诉 cancel vt. 取消plasma screen tv 等离子电视 freight forwarder 货运商distributor n. 发行人，销售商 container n. 集装箱production manager 生产经理，厂长 madrid 马德里（西班牙首都）5.1 career choices 职业选择stock broker 股票经纪人london stock exchange 伦敦证券交易所bank account 银行帐户 bankrupt adj. 破产的 a modest life 简朴的生活 accommodation n. 住处，膳宿 get started 开始source of income 收入来源 olive n. 橄榄 farm products 农产品 business contact 生意场的熟人/关系 deal in 经营 make enquiries 询问 record shop 音像店 human resource 人力资源 hr manager 人力资源经理 photography exhibition 摄影展accountancy job 会计工作 passion n. 热情，激情 competitive adj 竞争的 give up sth. all together 完全放弃……professional photographer 职业摄影师portrait n. 肖像，人像studio n. 照相馆，画室，摄影室，演播室3 / 4birmingham 伯明翰（英格兰中部城市）luxembourg 卢森堡（西欧国家） resign from the job 辞职farmhouse n. 农舍bed and breakfast accommodation 只提供床铺与早餐的住宿reorganise vt. 重新组织，重新安排 source of income 收入来源as though 仿佛，好像 the best of luck 好运5.2 achievements and plans 业绩和计划design office 设计室 book cover 书的封面printer n. 印刷商，印刷工；打印机 quotation n. 报价 in full colour 用彩色 in black and white 用黑白 a full progress report详细的进展报告refer to 参考，查阅，查看 book fair 书展，书市 a series of 一系列italian 意大利人，意大利语；意大利的coincidence n. 巧合，巧事 move n. 行动，步骤；措施；方法; vi. 移动consolidate one’s strong position 巩固某人的强势地位 removal company 搬运公司 stationery n. 文具，信纸 keep sb. up-to-date使某人信息灵通 utility n. 公用事业，公用事业设备 bank loan 银行贷款 paperwork 日常文书工作 loan application 贷款申请 additive n. 添加剂4 / 4take on 雇佣meet demand 满足需求 health club 健身俱乐部6.2 travel arrangements 旅行安排ticket, crew, security/ safety inspectionbe in business 做生意 poland 波兰（中欧国家） hungary 匈牙利（中欧国家） spain 西班牙（欧洲南部国家） portugal 葡萄牙（欧洲西南部国家） slovakia 斯洛伐克（中欧国家） bratislava 布拉迪斯拉发（捷克斯洛伐克中南部城市）5.3 reading test: parts one to threeposter n. 海报，招贴 office equipment 办公设备prefabricated hut 预制营房，活动房 pharmaceutical company制药公司 previous adj. 以前的，在先的 disastrous fall 损失惨重的一跌 reach the highest level 达到最高水平 rise/ increase/improve /ascend/ go up/ move up/ mount up 上升 soar 飙升fall/ drop/ decrease/ decline/ descend/ go down下降stay stable/ steady/ the same 保持平稳level off 持平 recover 反弹peak up 达到顶峰，最高点 dramatically 喜剧地，引人注目地considerably 相当大地 obviously 明显地 gradually 渐渐地sharply 急剧地，明显地 slightly 轻微地 a little bit 一点儿6.1 business travel 商务旅行 aircraft, check-in, delay, journey,land, luggage, passenger, passport, pilot, take off, travel, trip,air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class,flight attendant/ stewardship/air-hostess/ stewardess, identitycard, return/ singlemanchester 曼彻斯特（英格兰西北部港口城市）glasgow 格拉斯哥（英国城市） bristol 布里斯托尔（英国西部的港口）london heathrow airport 伦敦希思罗机场paris charles de gaulle airport 巴黎戴高乐机场lyon 里昂（法国城市）【篇三：新编剑桥商务英语(中级)学生用书答案】ading (5)1,open your mind 2 plan for disaster 3 get organized 4 setyour limits 5 put pen to paper 6 don’t feel guilty 7 two become onep9 grammar (5)1 need2 communicate3 have escaped4 have been working 5have been 6 am working 7 answer p9 (speaking)writing 第六题work in pairs.中有可能选择其中一个话题进行作文。
新编的剑桥商务英语
新编的剑桥商务英语新编的剑桥商务英语新编剑桥商务英语篇一：新编剑桥商务英语(BEC中级第三版)Module5Module5第五单元5.1TheworkplaceVocabularytosourceart（为商务用途）选择艺术装饰品tocommissionart定制艺术品regenerationn.重建，再生referral推荐人expertisen.专家意见，专门技术或知识referencedatabasen.参考数据库premise楼宇，单位，处所directspeech直接引语reportedspeechn.间接引语anecdotalthings轶事socialnorm社会规范interactionn.交际officedecoration办公室装饰tradefair商品交易会exhibitorn.参展商accommodation住宿sponsor主办方，主办单位eveningbuffet自助晚餐InternationalArtConsultants国际艺术顾问公司Seattle西雅图5.2ParticipatinginameetingVocabularychairperson主席thepersonwhoisinchargeofthemeetingminutes会议纪要，会议记录awrittenreportofameetingtaketheminutes作会议记录settheagenda制定议程agendathelistofpointor‘items’tobediscussedmoveo n(toth enextpoint)进入（下一点）seesomebody’spoint明白某人的观点goalong(withsomebody)onthepoint(正式用语)同意某人的某个观点headofacoin硬币的正面tailofacoin硬币的反面counter筹码holdabriefmeeting开个短会runthemeeting主持会议seeyourpoint明白你的观点attendthemeeting参加会议settheagenda安排议程takeminutes作会议纪要moveontothenextitemontheagenda进入会议的下一议程getalongwithsb.onthepointreachanagreement达成协议giveashortpresentation做个简短发言sitaround无所事事，闲坐着MinutesofameetingPossibleanswer:同意某人的某个观点新编剑桥商务英语篇二：新编剑桥商务英语(初级)学生用书_答案_Module_1.1-5.3Module1.1WorldofworkTrainingandworkshopsP6Whatdoesyourjobinvolve?P7ThepresentsimpleP8Module1.2PersonalandprofessionaldetailsMeetingpeople P10JobandworkP12Module1.3BECPreliminaryExamP14P15ReadingTest新编剑桥商务英语篇三：新编剑桥商务英语(中级)课文翻译新编剑桥商务英语（中级）课文翻译BEC课文翻译1、Wewannaholdyourhand我们愿与你携手创业带着浓厚的经营意识，加上一些进取精神，再来瞧瞧，哈!你拥有了一家连锁店!如果想自己开店、大展身手却又苦于缺乏经验，同时又不想在这个充满风险的昙花一现的独立法人世界中立足，那么开家连锁店不失为一个明智之举。
《新编剑桥商务英语(初级)》(第三版)教案
《新编剑桥商务英语（初级）》（第三版）教案教材：《新编剑桥商务英语(初级)》（第三版）Rolf Cook and Mara Pedretti with Helen Stephenson 编著, 经济科学出版社， 2008年10月《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计第一次课设计梗概（2课时）（1）告知学生本课程的总体安排、教材的处理，上课的方式、明确学习目标。
两个目标：通过听、说、读、写及分组讨论，案例表演和课堂演示,培养学生在商务情景下的工作习惯和交流意识；尽量通过BEC 初级考试。
两个要求：为了提高学生的积极性并使他们了解在平时的学习中应提高哪些能力，告诉学生现在用人单位对员工的要求，第一要有一定的专业素质，二是情商要高,即懂得如何交流,如何为人处事。
教学方式：在教学中,主要采取活动教学,通过各种各样的活动,提高学生的自信心和交流能力。
将学生分为六组，每组四人，一个组即为一个公司，每个组员都有一个职位，第一周确定每个组员的职位。
第三、四周确定公司的名称、职能和业务范畴，并在全班演示。
（2）考核方式平时表现：两个方面，一是整组的表现,即各个公司在各种课堂活动上的表现；二是个人的主动表现和提问表现.只要平时刻苦努力,积极主动。
期末卷面：一整套BEC初级的模拟题。
口试：口试的形式仿照BEC初级口试形式并加上案例表演。
（3）进入正题本次课的项目主要是介绍公司的职务分类,职能范畴，撰写个人简介及设计名片。
●Reading: Read and get to know the format of BECpreliminary exam.●Reading and Discussion: Read the materials aboutTraining and Workshops in order to know the job titleand responsibilities.●Listen: Listen and grasp the job title.●Grammar: Ss should grasp the present simple and adverbsand expressions of frequency by self-study, group workand game.●Speaking: Discuss Work-life balance in groups andreport it out.●Vocabulary: Remember all the new words in this moduleand finish the exercises in the book.●Homework: 1. Review all the important points in thesetwo modules.2. Design your business cards.详案Module 11.1 & 1.3 World of Work & BEC Preliminary ExamI.Aims and Objectives:At the end of this session, the students should be able to: a.Know the general information about Cambridge BEC Preliminary,the useful study strategies for this course and the content of Pass Cambridge BEC Preliminary.b.Talk about jobs, design the business cards and grasp thepresent simple and adverbs and expressions of frequency. II.Session Outline1.Greetings2.Duties:1) Warmer (books closed): T asks Ss the definition of BEC and the format of the exam.2) Reading 1:a. T leads Ss read the instructions of BEC preliminary exam (P14-15) and finish the exercises after it.b. Check the Ss’ answers and let them repeat the format of the BEC preliminary with book closed.3) Reading 2 and Discussion:a. Let Ss discuss in groups about J&C Training.b. Finish the three exercises after it (P6).c. Check the answers and review the important points.4) Listening:a. Go over the listening material and listen to it.b. Discuss the answers in groups.5) Grammar:a. Ss read the instructions of the present simple and adverbs and expressions of frequency.b. Finish the exercises.c. Report to the whole class.d. Play a game with the grammar points.6) Speaking: use the topic in the book, divide students into several groups to discuss them and report to the whole class.(maybe next class)7) Vocabularies: cross culture; intensive; profile; consultancy; consultant; accredit; motivation; entertaining; be responsible for; CFO; PA; rep; bonus;4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Discussion: “work-life balance”4) Design a business card.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 11.2 Personal and professional detailsI. Aims and Objectives:At the end of this session, the students should be able to:a.Know some business words.b.Know how to greet people.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Vocabulary:a. T leads Ss finish the exercise about meeting people.b. Check the Ss’ answers and let them practice how to meet people.3) Writinga. Divide Ss into small group and ask information of each other.b. Let Ss report their partners’ information.c. Write personal profiles.4) Vocabularya. Finish the exercise.b. Discuss the answers in groups.5) Readinga. Ss read the profiles of the four persons in groups.b. Decide who is the employee of the Year Award.c. Report to the whole class by debating.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Finish a personal profile.4) Prepare a debate.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 22.1 & 2.3 Work in progress & Writing test formatI. Aims and Objectives:At the end of this session, the students should be able to:a. Talk about temporary jobs.b. use the present continuous.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the important points in the last module.2) Listening:a. T leads Ss read the questions first.b. Listen to finish the exercise.c. Check the answers.3) Grammar;a. Let Ss study the grammar rules.b. Finish the exercises.c. Check the answers and review the important points.4) Reading:a. Read and finish the exercises.b. Check the answers.5) Speaking:a. Divide the Ss into groups to talk about temporary jobs.b. Let Ss report their opinions out.6) Vocabulary: Finish the exercise and grape the vocabularies.7) Vocabularies: update sb. on; ahead of schedule; behind schedule; temp; help out; administration; take off; plant; venue;4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Discussion: temporary job《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 22.2 Making arrangementsI. Aims and Objectives:At the end of this session, the students should be able to:a. arrange and confirm a meeting.b. write an e-mail.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Listening:a. Read the questions first and listen to it.b. Check the Ss’ answers.3) Writinga. Discuss with partners the arrangements of meetings.b. Write an e-mail about confirming a meeting.4) Grammara. Finish the exercise.b. Discuss the answers in groups.5) Writinga. Ss read the invitation first and then write a reply.b. Discuss in small groups about their written work.c. Report to the whole class.4. Self-study: let students finish the exercises in the bookand check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammarpoints.2) Finish the exercises in the workbook.3) Finish a e-mail.4) Prepare a debate.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 33.1 Company biographyI. Aims and Objectives:At the end of this session, the students should be able to:a. present your company.b. write company profileII. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about thelast class.2) Reading:a. Read the passage and finish the exercise.b. Check the Ss’ answers.3) Grammara. Discuss the usage of the past simple in groups.b. Finish the exercises on the past simple.c. Make more sentences4) Readinga. Discuss the three companies’ main products in groupsb. Fill in the blanketsc. Check and discuss the answers.d. Finish the questions and listen to check the answers.5) Speakinga. Discuss and finish the exercise 6.b. Discuss the important points in the company profile.c. Finish company files.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.3) Better the company profiles.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 33.2 Company performance & 3.3 Listening testI. Aims and Objectives:At the end of this session, the students should be able to:a. write press releases.b. understand the company structure.c. read the graphs.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about thelast class.2) Vocabularya. Remember the words of describing the activities of your companies.b. Read the press releases.3) Writinga. Read and discuss the company press release.b. Write your own company’s press release.c. Exchange the press releases and check them.4) Listeninga. Listen to finish the exercises.b. Discuss in groups.c. Check and discuss the answers.5) Vocabularya. Remember the key words of describing the graphs.b. Discuss and finish the exercises.c. Check the answers in group competition.6) Readinga. Read the passage and finish the exercises.b. Check the answers.7) Listening Testa. Know the format of the listening test.b. Finish the listening test4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 44.1 International business & 4.2 Business communicationsI. Aims and Objectives:At the end of this session, the students should be able to:a. deal with complaints.b. use modal verbs.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Readinga. Remember the vocabularies and fill into the blankets.b. Read the passage and finish the exercises.c. Check the answers.3) Grammara. Discuss the grammar points in groupsb. Finish the exercises.c. Check the answers.4) Readinga. Read the passage and finish the two exercises after it.b. Check and discuss the answers.5) Writinga. Read the letter of complaint.b. Write the reply to the complaint.c. Exchange the letters and discuss them.6) Grammara. Discuss the grammar points in groups.b. Finish the exercises.c. Check the answers.7) Workbooka. Finish the exercises in the workbook of module 4.b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 55.1 Career choices & 5.2 Achievements and plansI. Aims and Objectives:At the end of this session, the students should be able to:a.talk about career choices and plansb. use the present perfect and going to.II. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Readinga. Remember the vocabularies and translate the sentences.b. Read the passage and finish the exercises.c. Check the answers.3) Grammara. Discuss the grammar points in groupsb. Finish the exercises.c. Check the answers.4) Readinga. Read the passage and finish the two exercises after it.b. Check and discuss the answers.5) Writinga. Finish Elena’s email to the printers and exchange letters to check.b. Write the e-mail of progress report.c. Exchange the letters and discuss them.6) Grammara. Discuss the grammar points in groups.b. Finish the exercises.c. Check the answers.7) Workbooka. Finish the exercises in the workbook of module 5.b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the main vocabularies and phrases and grammar points.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案Module 55.3 Reading Test: Parts One to ThreeI. Aims and Objectives:At the end of this session, the students should be able to:a. use the reading skillsb. read the chartII. Session Outline1. Greetings2. Duties:1) Warmer (books closed): T asks Ss the questions about the last class.2) Reading part one.a. Read and finish the exercises.b. Check the answers.3) Reading part twoa. Read and finish the exercises.b. Check the answers.4) Readinga. Read the chart and finish the two exercises after it.b. Check and discuss the answers.5) Reading part threea. Read the chart and the description of it.b. Match the chart with the exercise.c. Discuss in groups and check your answer.6) Workbooka. Finish the exercises in the workbook of module 5b. Check the answers.4. Self-study: let students finish the exercises in the book and check the answers.5. Homework1) Grasp the reading test format and the reading skills.2) Finish the exercises in the workbook.《新编剑桥商务英语(初级)》课程单元教学设计一、教案头二、教学设计详案。
新编剑桥商务英语高级答案
新编剑桥商务英语高级答案【篇一：新编剑桥商务英语高级第三版第10.1】p> 10.1 travel and entertainmentvocabulary business travel1do you agree with this view?‘i can see a trend, executives want to save costs on businesstravel ,and connecting people virtually is becoming more affordable.’2study the phrases in the box.what does each one mean?how is it pronounced?commute subsidised transport congestion give a lift to someone rush hour teleconferencingcar share schemetravel expenses3which of these statements do you sympathise with?1 spending two hours each day commuting to and from work really affects people’s quality of life.2 it’s fair that the company should subsidise travel for people who commute a long way to work.learning tip 3 if more people worked flexibly we could avoid congestion and rush hours.try to use idiomatic 4 i don’t mind giving a colleague a lift to work now andphrases when then but i couldn’t take part in a car share scheme. i expressing opinions: enjoy that hour to myself in the mornings.eg i couldn’t agree5 air travel is too time-consuming.video andmore ;i’d go alongteleconferencing is the only way forward.wi th that;actually,6 it’s the duty of every employee to manage their business that’s not the way itravel expenses as if it were their own money.see it,etc.4discuss the following questions.1 how do you get to work / college each day?2 why do you use this from of transport ?3 do you pay for your own travel?5as the new manager of the support services atsterrman, engineering firm, you have been asked to reduce spending on travel and entertainment .suggest a policy to tackle each of the problems below.current situation1 the company owns and maintains a fleet of 35company cars for the sales team.2 the company pays for business class tickets on bothlong and short flights.3 the use of expensive restaurants to entertain guestsand clients is very common.4 the company spends a lot on hiring outside rooms formeetings and conferences.compare your answers with a partner.listening a team-building day6 a lot of companies use team-building events ,such ascanoeing events,treasure hunts,company role plays,etc.______.but what should their aim be?prioritise(1-7)the following aims.a generally getting to know each other betterb breaking down formal barriers between management and employeesc bringing out the best qualities in each individual d helping people to feel better about themselvese distinguishing leaders from followersf increasing loyalty to the company g helping to remember that there’s more to life than just work 7 is there some other benefit that hasn’t be en mentioned above?8 10.1 your company has organised a team-building day at silverstone motor racing circuit. you have been asked to attend a short presentation of the programmefor the day. listen and complete your notes. use up to three words for each space. team-building day the aims 0 the aim is not only to 1 to learn how each individual think,functions and 2 this new understanding will make us_______________. the schedule 3 meet at the office at ___________________. 4 the journey will take ___________________. 5 for the activities we will be divided into_____________. 6 at lunch there will be a surprise _________________. 7 after the afternoon’s activities there will be a ________. preparation 8 dress__________________. 9 in case of cold bring a jumper or___________________.10 no mobile phones, laptops, but can bring ____________.the home of british motor racing9 what do you think the activities at the circuit will be exactly? grammar future forms1 look at the verb forms in these sentences(1-6).whatform is used to express the following about the future? future formsa an offerlearning tipnote the use of thepresent when twoclauses about thefuture are connectedwith when or anothertime phrase.i will see him.i willgive him yourmessage.__when isee him, i’ll give himyour message.b a decision already takenc an arrangementd a schedulee a general predictionf a confident prediction 1 the day will begin with a working breakfast at eight o’clock after which delegates will have 30 minutes of free time before the first seminar at 10 o’clock. 2 we’re not going to have a christmas party this year; instead we are going to give the money we would have spent to a charity. 3 she’s not easy to convince,is she?i can see this is going to be a very long discussion. 4 don’t worry, i’ll take the laptop with me.that’s one less thing for you to remember. 5 i’m meeting him at his office at 6.30 and then we’re eating at a greek restaurant in the cit y center. 6 i think he’ll find it difficult to adapt to his new role, because he’s used to being independent. 2 you colleague has written this email for an agent in djakarta.before you send it, she has asked you to put verbs she’s not sure about in the most natural form. dear jimthank you for your email, asking about our plans fornext year. i (0) will do my best to explain the situation.i agree that this year has been disappointing,but weexpect that sales(1)________(pick up)next year.the result of our marketing meeting last week is that we (2)__________(launch) the new version of the dct10 in asia next spring. from the feedback we’ve had in europe,i’m sure it (3) _______(be) a great success. the international gas industry trade fair (4)_______(take place) in singapore next march.i (5)______(fly)out there with jane on 16 march and i hope to have a couple of days extra to seesome agents, but i (6)_____(call) you when i (7)_______(have) my exact schedule,so that we can arrange to meet.in the meantime,let me know if you(8)_______(visit) theuk any time soon. then we can arrange to meet for a meal and a chat. best wishessarahreadingevents management3 do you think being responsible for organising corporate events, sponsorship,parties and team-building events in a dream job? why?/why not?4 read the article from a business magazine about organisingcorporate events.● choose the best sentence from those below(a-h) to fill each of the gaps in the test.● do not use any letter more than once.● there is an example at the beginning(0)how to manage an eventhow would be an events organiser?on the face of it ,playing‘my genial host’ to a group of freeloading clients doesn’t seem too arduous a task. but the amount of stress experienced in getting ready for it and the real and ever-present danger of something going horribly wrong make it a job only for those with nerves of steel. (0)e the list is endless.corporate hospitality events should be an opportunity to relax with your customers and get away from business,but instead they actually expose a company to close scrutiny by its most valued audience and leave a lasting impression in theirminds .done well ,the client is left with the image of acreative ,fun and professional organisation. (1)______worse still ,you might offend:the company who arranged a james bond theme night that started with a group of international guests being greeted by bikini-clad ‘bond girls’ should have known better.the first consideration is what the aim of the event is :to launch a new product ,to develop awareness of the company’s mission, to build relationships with new clients or just to thank existing ones for their continued custom .(2)_______for the latter you won’t necessarily have to spend excessively to get it right ,but you willhave to think about what will make the event memorable. audience participation is generally a good way to achievethis ,for example giving a theme to the event ,such as a 1970s disco or a hawaiian evening.(3)________ it may also put some under pressure ,making them feel that they will have to dance like john travolta or to rely more on their wallet than their imagination to make their costume.(4)__________an alternative is simply to give them a treat by taking them to a show or sporting event and afterwards for a meal where they can relax and chat .(5)________ the advantage of these is that the clients are more likely to look forward to it and to share the good news with others in the wider world who may also have an interest in the event .(6)________in addition ,anything that goes wrong at the events is likely to reflect badly on the main organiser and not your company.a this will get the participants more involved and help to‘break the ice ’ if peopledon’t know each other well,but be careful.b an example of this would be a golf tournament or a football match.c the first two are more like presentations and will mean putting on a show to impress.d staff parties,on the other hand ,are much less stressful because the consequencesof failure are not so damaging.e a speaker may not turn up ,a piece of vital equipment may fail ,the invitation maygive the wrong date.f done badly ,the company may end up lookingcheesy ,disorganised or even cheap.g the result is good publicity and an enhanced image for the company.h the balance is a difficult one and it all depends on the skill of the organiser in theplanning and publicizing of the event ,so the guests feel at ease.vocabularygo and get1 complete the following sentences using the correct form ofeither go or get.0 there is always a danger that something will go wrong on the day.【篇二：新编剑桥商务英语(高级)第三版3.1】p class=txt>3.1 communication at workvocabularymean of communication1 what does this quotation mean to you?‘think like a wise man but communication in the language of the people.’w.b. yeats, poet (1865-1939)2 delete the verb that does not go with each type of business communication. 0anemailsend /draft /post1a phone calldo/make /receive2a press release put up /issue/put out3an advertising campaign launch/run /make4a presentation give /make/ tell5a meeting or seminarhold /attend /carry out6 a report produce/run/publish7a noticeput out/put up/ display8a memo to all concernedpublish/send out/circulate9information on the internet post/make/put3 for which of the following would you feel most confident using your english? and least confident? discuss with your partner.a presentation a meeting a phone calla reportan email4discuss these quotations with your partner.? have you had good experiences of dealing with companies through callcentres?? do you shop on the internet? why? /whynot?? with which products or services is face-to-face contact helpful? with which isit unnecessary?5 read the five extracts from the magazine management now on page27 andthen match each of the eight statements (1-8) with one of the extracts. you will need to use some of the texts more than one.0 you can gather a lot of customer data with modern computer systems. a1 one future trend will be more direct contact between companies and their customers._____2 business hasn’t really changed, only the media of communication._____3 companies need to think about which channel is most appropriate to their customers ’needs._______4 customers are frequently frustrated by not being put though quickly to the person they need to speak to._____5 there is less human interaction nowadays, but this isn’t necessarily bad for the customer.________management now. april issuebetter communication?natalie fitzgerald asked five people working in the field what they thought.a bill osmond, data analysti think he’s got a good point. powerful it systems give companies enormous amounts of information on customer behavior, but it’s what they can do this data that matters.a good example in recent years was centrica, the british utility company. it acquired a big portfolio of different companies and then spent huge amounts of money on an it system designed to cross-sell its various products and services-financial services, telephone contracts, energy supply and so on _to the customers in its different businesses. but they never managed to do it, because their it people were unable to merge all the customer databases or to make them talk to each otherb sarah bridgestone, former call centre managerabsolutely. call centres can more often act as a barrier than a help. talk the example of a well-known mobile phone operator. when a customer calls, he’s given a list of options to choo se from: dial i for bill enquiries, 2 to upgrade his handset, 3 if he has a technical problem, 4 if he’s thinking of leaving the company. from each of these he’s taken through another list of options. if he still can’t find what he is looking for, he’s inv ited to ‘stay on the line until an operator becomes available’. this can take up to ten minutes, by which time he is now seriously thinking of going back to option 4 and cancelling his contract. it really seems counter-productive.cdoug cook, bank managerthere is no doubt that modern communication channels have depersonalized a lot of customer contact. banks have been doing this for years, trying to commoditise the service that they offer so that they can rationalize it and make it cheaper to deliver most transactions- bank deposits, cash withdrawals, issuing of statements-have been automated whether at a cash machine, over the phone or online. this has saved companies and the customer money. but cost-cutting is by no means the only driver- it’s a trend a lso driver by customer demand for a quick and flexible service.d farhana patel, online retailerit’s just about convenience. whether i text you a message or tell you the same message face-to-face, it’s still a message. the growth of internet shopping compared to that of high street shopping shows very clearly that customers want cheaper and more accessible services. sellers like the convenience too of course. ebay started out as a market place for individuals but, increasingly, companies have used it to sell products direct to consumers. in face it’s not very different from a traditional market place. there is still a community of buyers and sellers who talk to each other and do business just the same as if they were dealing face-to-face.e brian macwhinney, management consultantbusinesses are often too quick to embrace new technology in order to save money or gain a competitive advantage. but applying the same solution to all types of business is never a good idea. there are cultural factors to consider. using a call centre in india to handle enquiries about train times on railways in europe is a bad idea because it isn’t suited to customers’ expectations. on the other hand, a european customer of a computer company doesn’t really mind if his technical problem is solved by a call centre operator in india or ireland or alaska, because it doesn’t require any cultural knowledge. good communication is about finding the right channel. in time, i expect we’ll see a return to more face-to-face contact with customers and more local services. speaking 1 which of the following do you find useful? when do you use it? why?mobile phone email sms msnblackberry2 decide the best ways to communication the following messages.first letter has been written for you).0to answer somebody, you give a reply.1to ask for something, you make a r_____.2to help someone remember, you give them a r_____.3 to suggest or recommend something, you make a p_____.4 to say something publicly, you make an a______.5 to say sorry you make an a______.6to insist that someone does something, you make a d_____. grammargrammar tipoften verbs that express a similar notion will take the same form, eg dissuade discourage, deter are all followed by someone from doing.this can also be the case with opposite notions, eg agree and refuse +to do. i discouraged him from applying for the job.i dissuaded him from applying for the job.verb patternsin the email below, all the forms following the communication verbs (discuss, apologise etc) are underlined. some are incorrect. correct them.dear jimfor givingfor givingup your time to help us.it’s very kind of you to agree (1) working with us on this project-i know you are very busy. when we last met, we discussed (2) a special team to deal with complaints from customers. i have since had a meeting with sarah, the head of thewe need a better system for dealing with complaints.last week, a customer rang to complain (7) to wait one month for interest on it before delivering the product. the sales person who answered the call offered him a discount, without even checking the history of the order. when i checked, i discovered an email from us in forming the customer when he thought the product (10) a one-month delay in delivery. the salesman was very defensive and said that he couldn’t be criticized (11)keep the customer happy!so you see, we’ve got a lot of work to do. looking forward to hearing from you. best wisheskaren 5put the words below into their correct place in the table. urgethreaten proposeundertakepraise blamerecommenddeny convince6 complete these sentences.0they threaten to take us to court if we didn’t pay them immediately.1it’s a very sensitive issue. i suggest __________ an anonymous email.2once, in a restaurant, i complained ___________ and the manager told us to leave. 3what a waste of time! we spent three hours discussing___________.4the company offered__________, but amazingly she refused. 5i’ve promised ___________ by tomorrow morning.6 i can’t believe you had to remind him ____________. that’s his job.【篇三：新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test。
《新编剑桥商务英语》教案
《新编剑桥商务英语》教案一、教材概述二、教学目标1.帮助学生掌握商务英语的基本词汇和语法知识。
2.培养学生运用商务英语进行真实交流和沟通的能力。
3.培养学生进行商务英语听力和口语的能力。
4.帮助学生理解商务英语中的文化和礼仪。
三、教学内容本教案将以第一单元为例，列举该单元的教学内容和所需教学资源。
1.教学内容：语言目标：1)学习基本的商务英语问候和自我介绍。
3)学习商务英语中的数字和时间表达方式。
4)学习商务英语中有关日程安排和预定的表达方式。
2.特殊要求：本单元主要针对商务英语初学者，建议使用简单明了的教学方法和实际例子进行教学。
同时，教师应注重培养学生的听、说、读、写以及交际能力，通过多种教学方法和活动加强学生对商务英语的理解和应用能力。
3.教学步骤：Step 1: Pre-reading引导学生讨论以下问题：1)你觉得商务英语为何重要？2)你在工作中需要用到哪些商务英语技能？3)你对商务英语有什么期望和困惑？Step 2: Reading教师给学生分发教材第3页的课文《Introductions》。
要求学生阅读课文，并回答以下问题：1)为什么要进行自我介绍？2)商务英语中的自我介绍需要包含哪些内容？3)商务英语中的自我介绍需要注意什么？Step 3: Vocabulary教师给学生分发教材第4页的词汇表。
要求学生根据课文和词汇表，记忆并使用以下词汇：- Colleague 同事- Greet 致意- Shake hands 握手- Exhibit 展览- Venue 会场- Reception 欢迎会Step 4: Speaking Practice教师分别给学生分发教材第5页和第6页的对话练习。
要求学生小组内进行对话练习，模拟商务场景中的自我介绍和问候。
教师巡视并指导学生的练习，给予必要的纠正和鼓励。
Step 5: Listening PracticeStep 6: Writing Practice要求学生撰写一封商务自我介绍的电子邮件。
新编剑桥商务英语中级第三版课后练习题含答案
新编剑桥商务英语中级第三版课后练习题含答案简介商务英语是一种专门用于商务交流的英语语言体系。
其中，剑桥商务英语中级第三版是一本广为使用的商务英语教材。
本文将提供该教材课后练习题及其答案。
第一单元练习题1.What are your company’s payment terms?2.How long have you been in the industry?3.What’s your company’s mn product line?4.Could you give me some information on your suppliers?5.What’s your company’s policy on returns?6.What’s the most efficient way to get in touch with yourcompany?7.Have you got any references I can contact?8.What kind of volume discounts do you offer?9.What’s the delivery time for you r products?10.Could you provide me with a detled price list?答案1.Our payment terms are net 30 days.2.We’ve been in the industry for over 10 years.3.Our company’s mn product line is office furniture.4.Our suppliers are located mnly in Asia.1。
新编剑桥商务英语初级(第3版)
Job titles
•check the answer of part 5 by
asking questions as below: •What is a chief financial officer? •Chief financial officer......
Match them
• chief financial officer
• Homework: write a short passage according the title
the courses of J&C Training
Health and safety in 职场健康和安全 the workshop How to give effective 如何高效演讲 presentations How to deal with 如何搞定挑剔的客户 difficult customers 演讲 Public speaking Speed reading and memory supertraining
动机， motivation motivate 激励 诱因 ________n_____ ______ vt ______
_
entertain 娱乐 entertainment ______ vt ______ _______ n 娱乐 ______
check pronunciation and the meaning
快速阅读和记忆 力超级训练
Difithe courses above by the following sentence The course ...... is to teach people how to ...... For example: The course Selling Techniques is to teach people how to sell products well.
新编剑桥商务英语高级第三版-第12
可编辑修改精选全文完整版12.1 Crossing culturesVOCABULARYGlobalisation1Why do you think kofi Annan said this?‘…arguing against globalization is like arguing against the laws of gravity.’Kofi Annan, United Nations3What does the term globalization mean to you?4Mark the following aspects of globalization positive (+), negative (-) or don’t know (?).Compare and discuss with your partner.1 free trade (abolition of trade barriers)2 opening of markets3 social integration and merging of cultures (the global village)4 increased competition in the world market5 free movement of labour (migration of workers)6 free movement of capital7 development of advanced communications8 reduction in the cost of goods9 growing influence of multinational corporations5Which of these effects can you see particularly in your country?READINGCross-culture communication6Why is culture important to business people? Discuss with a partner.7 Read this opening passage from a book by Neil Bromford on cross-cultural communication. Choose the best‘blurb’to go on the back of the book.8 Think of a title for Neil Bromford’s book.9Look at these words (1-8) from the text above and find a synonym (A-I) for each.0 feature A unusual1 uncommon B aspect2 awareness C strange3 to lose face D knowledge4 to chat E to feel humiliated5 pressed for time F to weaken6 influence G to make conversation7 unfamiliar H in a hurryREADING1Make a list of three dos and three don’ts for people who have to do business in a different culture.2Dr A J Schuler gives advice on improving cross-cultural communication in organization. Read the text and choose the best word (A, B, C or D) to fill each gap.UNDERSTANDING CULTURAL DIFFERENCESDirect experienceThe best way to learn about another culture is to be thrown in at the deep end. In other words, get (0) _______ experience. Try to listen to the radio or watch TV programmes from that country or go to special clubs for that specific nationality or group-discussion groups, religious groups, dance groups, etc. In any kind of contact (1) ________ the time to listen and to learn.Don’t be afraid of differenceEven if others’behaviour seems strange of foreign, remember that differences are less (2) ________ than the things we all have in common. We are all made of the same DNA, and as human beings, we share many of the same (3)_______ and basic interests. Enjoy the things we share and at the same time, try to ‘enjoy’the differences.Understand your own cultureBy thinking about your own cultural behaviour and habits, you will open your mind(4)________the behaviour of others. Also this will help you-when you are interpreting the behaviour of an unfamiliar culture-to avoid applying your own cultural (5)________ .Avoid stereotypesWe find stereotypes useful because they help us to order our world and to categorise the different people and experiences in it. They also help to (6)_______ us when we feel uncertain. On the whole though, stereotypes are very superficial and don’t take account of individual differences. Also, because they can be defensive and made to protect us from uncertainty, they often (7)_______ negative wiews of a different culture.We live in a changing worldCultres change through time, and these days, in the ‘global village’ that we live in, this process is happening more rapidly. Don’t(8)________ the effect that your interaction with another culture will have on that culture. As you try to understand them and move(9)________ them, so they will do the same and the cultre that you thought you were dealing with will have changed.Think also about how your own cultural values are being received or accommodated by your foreign (10)_____as you both try to bridge the gap.0 A unique B fist-hand C original D personnel1 A take B have C spend D pass2 A many B numerous C ample D amount3 A motors B motivators C motivations D motifs4 A up B for C of D to5 A standards B mentality C figures D thought6 A assure B ensure C insure D reassure7 A make B promote C mean D reassure8 A undergo B underprice C underestimate D understand9 A to B across C close D towards10 A opposite B counterpart C relation D workmate GRAMMARGrammar TipAll the verb forms in exercise 3 are used to speculate about the past; in other words to wonder how things might have been different from what thy actually were. Speculation3What is implied about what actually happened in each of these cases?0 If I had listened to your advice, I would never have taken the rain.I took the train and it was a disaster.1 I would be a millionaire by now if I had taken up her offer.2 If I were braver, I would have told him what I thought.3 I shouldn’t have been so hasty in my judgment of her.4 I wish we had been taught to speak languages better at school.5 Without influential political connections, he wouldn’t have got so far.6 He should have thought before he spoke.7 She could have been anything she wanted to be, if she had put her mind to it.8 In hindsight, it might have been more polite to arrive a little early.4Complete the following sentences0 I’m glad she spoke good English. It could have been (could/ be) difficult otherwise.1 If I had known I was going to have to pay for myself, I _________(never/accept) their invitation.2 No-one would have heard me say I was leaving if he _________(not/put) the call on speaker phone.3 I know you didn’t want to go to their party, but you________(should/reply) to the invitation.4 Never eat raw vegetables-they__________(might/wash) in unclean water.5 You__________(should/not/take) a gift. No-one else did and I think the hosts were embarrassed.6 I really wanted to meet Anna- I wish you____________(introduce) me.5Study the following culturally sensitive situations. What is the best way to handle each situation?1 Serge prided himself on his adventurousness with food. Until, that is, Mr Sato, the company’s main Japanese supplier, invited him out to dinner and ordered them each a dish consisting of a small charred bird. As Serge hesitated Mr Sato proceeded to eat his bird whole, head and all.2 Tina was pressed for time. She was at the Milan trade fair only for one day with too many people to see and too many things to do. Her heart sank as she saw Umberto Ginelli approaching. Signor Ginelli was one of her best customers but always seemed to have all the time in the world to chat.3 Frank was known for telling jokes in poor taste and Stefan was dreading spending another evening with him, especially with his boss there, as he was easily offended. Then Frank began,‘Did you hear the one about the Irishman and the American tourist?’4 Maison Blanc was a very expensive restaurant and Sarah had always wanted to go there. But now she was there, she couldn’t relax. Malcolm had invited everyone in the team to celebrate his promotion, but it wasn’t really clear whether he was going to pay or each person had to pay for themselves.6 Have you had any similar experiences? Describe them to your partner. Ask what they would have done in the same situation.READING1 Work with your partner to answer the following quiz taken from the in-flight2 Compare your answers with the ones given. How did you do ? Are you surprised?LISTENINGUnderstanding business culture3 12.1 You will hear an extract from the radio series The real world of business. In this programme an American electronics entrepreneur talks about his experience of doing business in China. Listen and mark one letter(A, B or C) for the correct answer.1 Jim hadn’t realized that Guanxi wasA so vital in business.B so common in Chinese culture.C such a complicated principle.2 He defines Guanxi asA building a support network of collaborators in business.B the exchange of presents between collaborators.C the experience you gain from doing business over a long time.3 A lot of foreign companiesA use Chinese interpretersB fail because they don’t understand Guanxi.C try to form partnerships with Chinese business people.4 The Chinese government’s policy on bribery isA quite relaxed.B much stricter than it used to be.C to ignore it.5 You should show an interest inA the most important person in the group.B Chinese food.C Chinese culture and society.6 When you receive a business card you shouldA read it properly before putting it away.B not put it in your pocket.C give yours at the same time.7 One reason it takes time to get an agreement isA the Chinese don’t like to commit themselves.B there are often many levels of management to go through.C they will want to solve all the small problems first.8 The most important thing isA to be patient.B to understand the tax lawsC to learn some Chinese.WRITINGA market profile report4 Following a recent business trip to China to investigate the possibilities of importing teas, your manager has asked you to write a report on the particularities of doing business over there. Write the report, including the following points:●the aims of your visit.●How your meetings with tea manufacturers went.●The reaction of your potential business partners to your proposals.●Advice and recommendations for other colleagues who follow up this visit.。
新编剑桥商务英语(初级)学生用书_答案
新编剑桥商务英语(初级)学生用书_答案1. Unit 1: Getting StartedReading Task1.The United Nations International Children’s Emergency Fund.2.Its headquarters is in New York City, USA.3.To advocate for the protection of children’s rights and improve their lives.4.The rights and well-being of every child. Vocabulary Task1.satisfy2.temporarily3.repair4.shipment5.suitableListening Task1.False2.True3.True4.False5.False2. Unit 2: CommunicationReading Task1.People working in multinational companies.2.Because of differences in culture, customs, and business practices.3.Cultural sensitivity, adapting communication style, and understanding non-verbal communication.4.Polite greetings, appropriate dress code, and being punctual.Vocabulary Task1.manage2.appropriate3.gesture4.moderate5.standardListening Task1.C2.B3.A4.B5.A3. Unit 3: Business TravelReading Task1.It helps to establish and maintain business relationships.2.Making hotel reservations, booking flights, and arranging transportation.3.They need to be aware of local customs, etiquette, and have knowledge of the local language.4.Preparation, documentation, and being organized. Vocabulary Task1.navigate2.accommodation3.confirm4.transport5.locateListening Task1.B2.A3.C4.B5.C4. Unit 4: Company OrganizationReading Task1.To understand the structure, roles, and responsibilities within a company.2.It provides a clear understanding of the hierarchical structure within a company.3.It helps to ensure effective communication and coordination between different departments.4.Functions, departments, and positions. Vocabulary Task1.assign2.colleague3.document4.policy5.superviseListening Task1.C2.A3.B4.C5.A5. Unit 5: Job InterviewsReading Task1.It is an opportunity for employers to evaluate the suitability of candidates for a specific job position.2.Preparing for commonly asked questions and practicing good body language.3.Being well-groomed, dressing appropriately, and being confident.4.Asking relevant questions and expressing gratitude for the opportunity.Vocabulary Task1.evaluate2.relevant3.confident4.opportunity5.gestureListening Task1.C2.B3.A4.B5.A6. Unit 6: Telephone SkillsReading Task1.It is a commonly used tool in business communications.2.To ensure effective communication and maintain good business relationships.3.Answering professionally, speaking clearly, and paying attention to tone and pace.4.Taking messages, transferring calls, and resolving issues.Vocabulary Task1.effectively2.professional3.manner4.transfer5.issueListening Task1.B2.C3.A4.B5.C7. Unit 7: Emails and Writing SkillsReading Task1.Emails are used for quick and efficient communication.2.Formal and informal emails.3.Subject line, greeting, body, and closing.4.Being concise, using proper grammar and punctuation, and proofreading.Vocabulary Task1.efficient2.formal3.grammar4.proofread5.conciseListening Task1.C2.B3.A4.B5.A8. Unit 8: PresentationsReading Task1.To effectively communicate information, ideas, and proposals to a group of people.2.Planning, creating visual aids, and practicing the delivery.3.Confidence, eye contact, and engaging with the audience.4.Structuring the presentation, using visual aids, and answering questions.Vocabulary Task1.effectively2.visual3.audience4.engage5.structureListening Task1.B2.C3.A4.B5.C9. Unit 9: Business CorrespondenceReading Task1.It is written communication between businesses or individuals.2.To provide information, make inquiries, and establish business relationships.3.Proper salutation, clear and concise content, and professional closing.4.Business letters, memos, and emails.Vocabulary Taskmunication2.inquiries3.content4.professional5.memosListening Task1.A2.C3.B4.C5.A10. Unit 10: Socializing and EntertainmentReading Task1.It helps to build rapport and strengthen business relationships.2.Attending social events, dining out, and participating in recreational activities.3.Appropriate behavior, cultural sensitivity, and beinga good listener.4.Small talk, cultural knowledge, and expressing gratitude.Vocabulary Task1.strengthen2.appropriate3.behavior4.listener5.gratitudeListening Task1.C2.B3.A4.B5.CThis is the answer key for the New Cambridge Business English (Ele mentary) Student’s Book.。
新编剑桥商务英语(高级)第三版2
可编辑修改精选全文完整版新编剑桥商务英语(高级)第三版2.1-CAL-FENGHAI.-(YICAI)-Company One1Growing the companyParts of a company1 Do you think this quotation is true all business?‘I think that our fundamental belief is that for us growth is a way of life and we have to grow at all times’.Mukesh Ambani, chairman of Reliance Industries2 Read this entry from a company website and use these words to label the digram.Subsidiary headquarters sales officesWarehouse R&D division main planWe are based in La Defense, the business district of Pairs, and new products are developed nearby at our labs in St Dense. Our principal manufacturing facility is just out side Lille and products go from there to be a cental distribution point at Compiegne.Three sales agencies cover the various regions of France with international offices in Frankfurt,Milan and Madrid. The London offices is run by our UK subsidiary.3 What is the diffidence between the following words and phrases?1 a sales office and a subsidiary2 a warehouse and a plant3 the headquarters and a divisionGrowth Strategy4 Find a synonym in the box of each of the underlined words.Go public sell off set up go out of business expandTake over make redundant shut down1 We acquired Everforce Ltd in 2005.2 Our target is to grow the business by 15% each year.3 We created a subsidiary to sell after-sales service.4 The company will be listed on the Stock Exchange next year.5 They went bankrupt last year.6 We laid 300 employees off in June.7 After a lot of discussion we decided to closed the plant.8 We have divested our shares in the logistic company.5 What is the diffidence between the following expressions?1 Laying people off and firing them2 taking over a company and merging with it3 organic growth and non-organic growth6SAP and Oracle are the world’s leading companies in providing the software solutions for business. But their business strategies are very diffident.Read the text about SAP’S growth strategy. Choose the best sentences from the list (A-H) below the complete each gap (1-6). Do not use any letter more than once.SAP competes with ‘organic growth’How do you stay at the top of the heap in the business software game If you’re SAP, you do it through ‘organic growth’, not blockbuster acquisitions. That is the world from SAP CEO Henning Kagermann. (0) H The second-best strategy is acquisition: Kagermann said. ‘The best is the organic growth. We are not just doing the organic growth because we have no other choice.The comment is aimed squarely at rival Oracle Corp; which spent nearly $20 billion between 2004 and 2006 expanding its core database business into the SAP-dominated business applications market.(1) . ‘We are the market leader,’he said.’It’s on surprise that a distant number-two player wants to catch u.’SAP was set up in 1972 by five former IBM employees.(2) . Although it has a growing number of subsidiary, there are complements to its main activities, as Shai Agassi, president’s of the company’s Products and technology Group explain, at the same time having a direct dig at Oracle. The key diffidence between the two companies, he says, lies in Oracle’s tendency to ‘acquire an industry solution that is at the heart’. ‘when we do an acquisition, it’t at the edge of the solutions. (3) Oracle is buying half body parts and trying to make a body out of it.’In fact, Agassi expects SPA to grow faster than the rest of the industry this year- 15% to 17% in sales of new software licences-through internal innovation and small-scale acquisition.(4) .SAP used to concentrate on large business customers, but increasingly pursuing sales in the market, a strategy that began in 2000.(5) .The company excepts to finish development of the mySAP suite within the next four years, as well as its Enterprise Services Achitecture (ESA). ESA is basically a platform that will allow SAP to provide consistent business services around it, in much the same way as Microsoft has built applications around its successful operating systems.Among the company’s other goals is the development of hundreds of additional services for the mySAP suite, a so-called‘ecosystems’ of supportive technologies.‘Business in the future is not business in an enterprise,‘Kagermann says.’ It’s business in an ecosystem. (6) . We try to invite others with great ideas to innovate on the platform.’Exam Success A In fact, it expects sales to companies with fewer than 25,000make sure that the employees to account for nearly half SAP’s total softwarephrase you choose fits sales this year.grammatically and in B They recently announced they had purchased Virsa System,meaning, both with a privately held supplier of regulatory compliance software.the sentence before C You just can’t do everything yourself if you want to remainand the sentence after. Competitive.Read the whole text D Competition in the market is fierce and only the big playersback to yourself at will survive.the end. E Since then, it has evolved from a small, regional enterpriseinto the global market leader in ERP software, employingmore than 34,000 people.F Kagermann was unimpressed with Oracle’s appetite for big,Headline-grabbing acquisition ( PeopleSoft Siebel System).G That is different from buying half of a heart.H He made the comments while he was talking with reportersLast week during his company’s annual Developer KickoffMeeting in Burlingame, CA.7 Summarise the growth strategies of SAP and Oracle. What is the key to SAP’s longer-term strategy?Past tenses1 Study these extracts from the text about SAP on page 17.Name each underline tenses (past simple, past continuous, past perfect, present perfect or used to )Say what you know about each tense’s use and why you think it is used here.1 He made the comments while he was talking with reporters last week.2 SAP was set up in 1972 by fine former IBM employees.3 Since then, it has evolved from a small, regional enterprise into the global market leader.4 They recently announced they had purchased Virsa System.5 SAP used to concentrate on large business customers,but is increasingly pursuing sales in the midmarket.6 it’s strategy that began in 2000.2 You receive this internal email. Follow the instruction it.Hi DeniseBelow is the short company history I’ve written for the ‘About us’entry on the English page of the new website. I think it’s generally OK but I’m so unconfident about my use of tenses in English that I’ve just left the verbs in the infinitive! Can you put them in theright form and send it backThanks and sorry for being so useless!BrigitteThis is the unusual of Raincoat Software, a company that (1) (come) into being accidentally because of the hobby of one man,Hans Meier.In 1998 Hans (2) (work) as a computer programmer for a large bank in Zurich. But he (3) (be) restless. Each evening he (4) (return) home and, just for fun, (5) (hack) into official websites on his personal computer (not the bank’s, of course!). The day after he (6) (hack) onto a particularly sensitive US government website, he (7) (receive) an email from them. Fearing that would the end of his career as a hack at the bank, he (8) (open) it. It (9) (be)a request from the US government, asking if he (10) (want) ajob as a security advisor.Rather than taking a job as a government employee, Hans Meier (11) (see) the opportunity to make a successful business out of acomputer security protection. Raincoat Software (12) (be) born.Since then, the company (13) (employ) over 50 ‘security expert’ - in other words, people write a similar background to ourfounder. We (14) (help) over 300 large companies andgovernment departments and are now a $100 million a year business.But did the US government think it (15) (take) a risk by employing Hans Meier all those years agoThe answer they (16) (give) then is still the company’s motto today:’Better safe than sorry’.Write about the past3 write a short piece (100 words approx) about a turning point in yourlife, work or studies: a moment when you decide to pursue adifferent route from the one you had up to that point. Use thefollowing to help you.1 What you were doing before that?2 What happen to change your life/3 What happen next?4 What happens when companies merge or acquire other companieslook at the table below and make notes.Opportunities threatsEmployeesShareholdersCustomersSuppliers5 In December 2009 Oracle, the world's second largest business software applications provider, took over PeopleSoft, the third largest. Read the letter that the CEO of PeopleSoft, Dave Duffield, wrote to his employees.1 Does he think the takeover will benefit employees or not?2 Which of these adjectives best describes his feelings about the takeover?bitter / resigned/angryThis is a sad day for me, and I'm sure; an equally sad day for you.It is now clear that Oracle will acquire our company. Over the past few weeks, our independent directors met with individual stockholders to get their views. We were told during these conversations that they believe Oracle's $24 wasn't adequate and did not reflect peopleSoft's real value. It become clear to us that the vast majority of our stockholders would accept $26.50 and Oracle was willing to pay for it.You should know, and I hope you would expect, that I am deeply saddened by this outcome. We have come so far under such trying circumstances over the past eighteen months, and especially the past two and a hall' months. PeopleSoft had gained significant momentum in all areas of our company, including with customers, prospects, and in the financial community.Over the next few weeks, we will be working with Oracle to ensure that you get answers to as many questions as possible that you have. I believe some of you will find interesting opportunities at Oracle, others will take your talents and work elsewhere the area that you live, while another group may have difficulties finding rewarding job experiences. It is to this last group that I offer my sincerest apologies for not figuring out a different conclusion to our 18-month saga.I know it is little comfort, but I am extraordinarily proud of what we have accomplished over the past 17一plus years, and longer in the case of JD Edwards.And I am even prouder of you for your perseverance and teamwork over the past eighteen months.I make a final request.And that is to continue our work with our heads held high.Whether it's serving customers, building products or working on internal operations, 1'eopleSoft and the people at peopleSoft have built their reputation as a company with class.Sincerely,DaveThe peoplesoft takeover1 2.1 Listen to two accounts of the takeover by a commentator and an industry analyst, both close to the takeover. What are the main differences in the working environment and the way employees were rewarded at the two companies?2 2.1 Listen again and answer the questions. Por each question (1-6), mark one letter (A, B or C) for the correct answer.1 What is said about how consultants are deployed in big IT consulting companies?A They are given jobs with a lot of responsibility.B They are often expected to learn on the job.C They only work on projects where they have proven experience.2 What does the commentator say about salaries at PeopleSoft?A At least the company was open about its pay policy.B They were at the market rate for the job.C They were unacceptably low.3 How did employees feel about their CEO, Dave Duffield?A That he respected them and looked after them.B That he was ready to leave the company.C That he developed good software applications.4 What does the commentator imply happened after the merger?A The company's reputation sufferedB People grew to respect the new CEOC A lot of people lost their jobs.5 How does the industry analyst defend the company's growth strategy?A He says size is very important in this industry.B If Oracle hadn't taken over PeopleSoft, someone else would have.C He says it will make them the biggest company in the sector.6 How does he explain the differences in company culture?A The two CEOs had a different philosophy.B The two companies were involved in different types of business.C There was no real difference.A prase releaseYou work in the press office of an insurance company that has recently taken over another company. Since the take-over there have been some negative reports about it. You decide to put out a press release. Include the following points.·Explain the business reasons for the take-over (to compete with other big insurance companies; to rationalise staffing)·Express your enthusiasm about the future opportun ities for the merged company.·Thank all the employees for their support.·Reassure people that there won't be major job cuts.Begin like this:PRESS RELEASEInsure COLast month Insure Co was pleased to announce the acquisition ofABC Insurance. The new company brings together two leading insurance providers to form the world's third largest insurance company…4 Read this extract from an article in Business Strategy magazine. Where do these four types of organisation belong in the text?stock brokers restaurants oil companies banksorganisational cultureRapid feedback and Low risk High risk Reward Work-hard, play-hard Tough-guy macho Slow feedback and culture cultureReward Process culture Bet-the-companycultureA of attempts have been made to categorise the organisation and culture of different companies, but only two things seem certain: 1)that many different cultures and types of organisation can exist within each company一and 2)that the activity and sector play a crucial role in determining how work is organised. Deal and Kennedy recognised this when they proposed four different types oforganisational culture: Work-hard, play一hard culture tends to apply to companieslike software developers or (1) which need to react quickly to changing circumstances and fo work of a high tempo. Creativity often plays an important part in their work so they tend to be organised in a project-based way grouping people in teams to solve particular tasks. Tough一guy macho culture concentrates power around key personnel,but it will also devolve a lot of responsibility to the individual and emphasise decisions that affect the present rather than the future. Examples are (2) sports teams, police, the military Process culture applies to companies which have strict hierarchies and strict job roles, such as insurance companies (3) and public services. Strategy and direction seem to take second place to organisation and so hey are often, maybe unfairly, associated with plodding and bureaucracy.Bet-the一company culture may also be present in companies with a hierarchical structure, but long-term planning and investment, involvinghigh risk, is also a key feature, so direction and goals are generally clearerExamples are aircraft manufacturers and (4)5 Describe an organisation you know or have worked or studied in.1 How many people worked there?2 What was its business/ speciality?3 How was it organised?4 How would you describe the culture?Did it fall into any of the categories described above In what waysAn employee survey6 Look at this survey from the same edition of Business Strategy magazine. Mark the six items that are most important to you (1 is the most important).I prefer an organisation which emphasises:A Individual responsibility and empowerment of employeesB Teamwork and consensusC Clear lines of reporting and areas of responsibilityD Quick decision-taking and actionE Long-term, careful planningF Creativity, innovation and taking risksG Clear and consistent proceduresH Job securityI Customer satisfactionJ Measurable resultsK Employee welfareL Financial reward for employees M Non-financial rewards (training, development)N Informal relationships between staff and management。
(完整版)新编剑桥商务英语(高级)第三版1.1
1.1 Working life1What does this quotation mean to you?'Life is what happens to you while you're busy making other plans.' john Lennon, English singer& song writer (1940-19830)2Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2Would you prefer to be self-employed or an employee? Why ?3in fifteen years ' timdo you expect to work more or less than now ?4at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost thecontract to supply Toyota5We have educated/trained our staff in the use of laser equipment.6I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8Companies need to offer parents of young children more flexible/overtime hours-9they used only to offer permanent posts, but now most new contracts are temporary/part-time ones.10I have one day off/ holiday a week to attend a course at college.4Make sentences with the words you didnt use in Exercise 3.5Make nouns from thefollowing verbs.Attitude to work6Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ ll need to take next Friday off ,tooTETROIT 一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then the radio executive opened the interview with, 'So, we call you guys theEntitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company'A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatricsprofessor. He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.'It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt Lake City chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: 'Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. 'Do we think we're deserving if we're doing to go out there and break our backs for you'? Yes..'He ended up getting the-job.But some experts say that' having high expectations, and tellin}} your boss what they are, isn't necessarily a bad thing.'It's true they're not all rushing to bury themselvesin a cubicle a} t 己follow orders for the next 40 years, but why on earth should they?'asks .leaf Bartlctt, a University of Carolina psychologist8Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9What do the following phrases from the text mean?1little appetite for hard work2twenty-somethings3instant gratification4coddling parents and colleges5we were spoiled by your generation6break our backs for you7bury themselves in a cubicleGerund and infinitive1Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctant havetrouble/difficulty hope/expect manage succeed in decide think about/consider enjoy avoid involve have be used to/accustomed to be willing/prepared2Which of the following pairs of phrasesis the odd one out grammatically? Why?1be good at - be bad at2be willing 一be reluctant3succeed in - fail4enjoy 一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1When I retire, I plan …2I think I'm quite good at …3Before attending a job interview, it's worth …4My job involves …5When speaking English, I often have difficulty6At work I feel satisfied if I manage …7For my summer holiday this year, I am considering8If I was offered more money, I would be willing9The hardest thing about starting a new job is getting used to10I get annoyed with colleagues if they fail …4Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.The first time you listen, indicate which employee group in the workforce they are talking about.The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE 一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hoursworking environment.pay。
新编剑桥商务英语(BEC 第三版 中级)Module 1
Module 1 第一单元1.1 Business Topic W ays of working 商务话题篇工作方式1) Vocabulary: different ways of working (15 mins)regular hours正常工作时间flexible (working) hours/flex(i)time 弹性工作时间freelance n. 自由职业teleworking n. 电子办公；在家中上班job-share v. / n. 分担工作；工作分担制job-sharing n. 分担工作job-sharer n. 与人分担工作的人shift work 轮班工作，倒班制temping n 当临时工，任临时雇员consultancy n. 咨询公司specialist advice 专业咨询hotdesking (hot-desking)n. 办公桌轮用（指将职工分成不同的班次，以便他们能共用一间办公室，一张办公桌和一台电脑）office gossip 办公室小道消息，办公室飞短流长office news 办公室新闻credit n. 赞扬，功劳managing director 总裁，总经理（美英chief executive/president）brainpower n. 智能worst-case adj. 做最坏打算的，为最坏情况的，为最不利条件的scenario n. 事态，局面full-time adj. 全日制的delegatev. 授权，分派工作availability n. 利用（或获得的）可能性，可以利用的人（物），人员、物资保证parental leave育儿假，照顾新生儿女假distractions n. 让人注意力分散的事物contact n. 人脉，有影响力的熟人，有用的社会关系case-loadn. 工作量daily log日志voice mail语音信箱，语音邮件self-organization n. 自我组织能力disruptive a. 造成混乱的1. How do you work most effectively? By working…regular hours/flexible hours? in a team/on your own?from home/ in an office? for a boss/as your own boss?参考词语和表达：routine type of person按部就班的人have flexible management of time and work灵活安排自己的时间和工作get support from each other相互支持co-operate with each other相互合作share ideas交流想法learn from other people’s strong points 学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficiently.在团队工作需要有很好的人际交往技能，不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率have more flexibility 享有更多的灵活度feel more relaxed 感觉更轻松a dependent type of person and never make decisions myself性格依赖，不喜欢自己拿主意an independent type of person and would like to make decisions myself性格独立，喜欢自己做决定don’t want to work under someone 不想在别人手下工作5. Reading: How to job-shareGet organized Set your limits Put pen to paper Two become one安排有序规定限度签订协议合二为一Open your mind Plan for disaster Find the perfect partner Don’t feel guilty敞开心胸/开拓视野有备无患理想搭档勿感内疚1.share credit and blame 分担成绩与过失，意译“功过与共”2. Flexecutive 经营内容蕴含其中的公司名flexible与executive两词复合而成“弹性经营管理”。
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I: So how long have you been doing this kind of work?
M: For about five years. I've been with the same company since I left school but with the Internet and technology it's easy now to be at home.
M:Hello,Richard.Pleased to meet you too.
W:Oh,do you two know each other already?
M:Well, we've spoken on the phone a few times.
R:But we've never actually met. Anyway, take a seat. Would you both like a coffee?
I: is there anything else you miss?
M:ERMM,no, not really. And I'll tell you what I really don't miss and that's having to spend 2 hours commuting on the bus and train every day
M:We were both at Elcotil together. He left about a year before me.
W:Oh, are you Mandy?
M:Marie.
W:Marie.That's right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello...
How is working life changing in your country?
Sorry, can you repeat the question, please?
Yes, how is working life changing in your country?
I think that more and more people are moving to the cities. Or they are community in everyday. In my opinion, the biggest change has coming from technology. But then that's probably true everywhere, not just in my country.
I: So your employer doesn't mind.
M: No. It means the company saves money on office space and as long as I get the work done, they're happy.Sometimes I still go into work to meet clients and so on. For example, I'M going in nearly every day this week because we have visitors from another company and I can't really invite them overto my house. Besides, it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues. I miss that side of going into work every day.
A:Is this your first time at one of these events?
B:Yes,it is. And you?
A:No. I've been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco...
B:Yes.Is that something you might be interested in...
<03>
Examed butterlight.
And where do you live exactly?
I’m from a small town in North Switzerland. But at the moment I am studying for a business degree. So I live in .
Conversation 2
A:Would you like a coffee?
B:Oh,thanks.
A:Milk?
B:Yes,please,and a suger...thanks.
A:So have you enjoyed this moring?
B:Yes,it was very interesting. The first speaker was particularly good.
I: Was that why you gave up your office job?
M: Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.
<02>
conversation 1
R=Richard W=Woman M=Marek
R:Hello?
W:Hello,Richard. I'd like to introduce you to Marek.
R:Oh yes. Hello,Marek. How do you do? Nice to meet you at last.
Conversation 4
A:Well,this is nice.
B:Well,it's quite simple but the food is very traditional and it's popular with the locals. On Sundays I often bring the family here.
B:Yes, most of my life. I worked in Paris for a while and in your country, of course. But all my relatives are here.What about your family?
A:Oh,they're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we dou't get together much. Anyway, I know your company is looking for a partner on this Thai project.
<04>
Benefits and incentives
Hale Waihona Puke Speaker one:
It is great. Because usually you meet my wife can use one of the home. And we also even take mina I work.
Conversation 3
M=Marie W=Woman
M:May I join you?
W:Sure.
M:You're a colleague of Martion Obach, aren't you?
W:That's right. He works in our Barcelona office. How do you know him?
<01>
1.1WORKING FROM HOME
I: Ok, Michela. You work from home now. Can you tell me about a typical day?
M: Sure, I always get up aroud 7 and the first thing i do is get the kids ready for school.I take them at eight thirty and then i always start work at 9.
I: Do you ever have a day where you decide to have the morning off and start work at nine.
M: No,you can't do that. It's important with home-working off and have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isn't for you. SO I have lunch at 12 and finish work at 2:30 to get the children.