罗宾斯管理学英文版9个重点试题详细解答

罗宾斯《管理学》英文版9个重点试题详细解答

1.Discuss Frederick Taylor’s work in scientific management. Next, list Taylor’s four principles of

management.

①Develop a science for each element of an individual’s work to replace the old rule-of thumb

method②scientifically select and then train ,teach and develop the worker.③heartily cooperate with workers so as to ensure that all work is done in accordance with the principles of the science that has been developed.

2.In a short essay, describe what is meant by the specific and general environments within which

organizations operate.

The specific environment includes external forces that directly impact managers’ decisions and

actions and are directly relevant to the achievement of the organization’s goals. The main forces that make up the specific environment are customers, suppliers, competitions and pressure groups.

The general environment includes the broad economic, political/legal, sociocultural, demographic, technological and global conditions that affect an organization.

3.In a short essay, define organizational culture, identify and define the seven dimensions that make up

an organization's culture.

Organizational culture has been described as the shared values, principles, traditions, and ways of doing things that influence the way organizational members act. First, culture is a perception .(It’s not something that can be physically touched or seen, but employees perceive it on the basis of what they experience within the organization .)Second, organizational culture is descriptive .(It’s

concerned with how members perceive the culture, not with whether they like it. Finally, even

though individuals may have different backgrounds or work at different organizational levels, they tend to describe the organization’s culture in similar terms. That’s the shared aspect of culture. )

①Attention to detail ②Outcome Orientation ③People Orientation④Team Orientation⑤

Aggressiveness⑥Stability⑦Innovation and Risk Taking

4.In a short essay, discuss bounded rationality and satisficing.

Bounded rationality which says that managers make decisions rationally but are limited by their

ability to process information.

Then, it about satisficing. Because the managers can not possibly analyze all information on all

alternatives, they satisfice rather than maximize. That is, they accept the solutions are “good

enough.”

5.In a short essay, define management by objectives (MBO) and list four elements of this type of goal

setting.

MBO:A process of setting mutually agreed upon goals and using those goals to evaluate

performance.

Fourgoals:1goal specificity,2、participative decision making,3、

an explicit time period4、performance feedback.

6.In a short essay, define goals, then list and discuss six characteristics of well-designed goals.

①written in terms of outcomes rather than actions ②measurable and quantifiable③clear as to a

time frame④challenging get attain-able⑤written down⑥communicated to all necessary

organizational members

7.In a short essay, discuss the Boston Consulting Group (BCG) matrix and explain its usefulness in

segmenting businesses. Include a discussion of the characteristics for each of the four categories

based on the BCG matrix.

BCG.A strategy tool that guide resource allocation decisions on the basis of market share and growth rate of SBUs, providing a framework for understanding diverse businesses and help manager’s

establish priorities for resources. The dog should be sold off-dated also managers should milk cash cows for as much as they can, and use cash generated to invest in stars and question marks with strong potential improve market share.

8. In a short essay, describe the strategic management process and identify the six stages in the process.

①Identify the organization’s current mission ,goals and strategies.②do an external analysis.③do an internal analysis.④formulate strategies.⑤implement strategies.⑥evaluate results.

9. In a short essay, describe matrix structure. What are the advantages and disadvantages of this structure? The BCGmatrix introduced the idea that an organization’s businesses could be evaluated and plotted using a2x2matrix to identify which ones offered high potential and which were a drain on organizational resour ces.

Some of the strategic advantages of this organizational structure are reduced working capital and process cycle times can be reduced in most cases. It creates checks

and balances between competing viewpoints and promotes making trade-off decisions that are best for the company.

It also has a number of disadvantages that make it unsuitable for use in many companies. It is very complex to manage and hard to maintain balance between differing lines of authority.

1/ 1