酒店英语情景对话
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1:在酒店接待处办理入住手续接待员:晚上好,欢迎来到大酒店。
有什么可以帮您的?Guest: Good evening. I have a reservation under the name Smith.客人:晚上好。
我有一个预订,预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员:好的,史密斯先生。
让我查一下我们的记录。
是的,在这里。
您预订了一间豪华双人间,入住三晚,从今天开始。
可以给我您的护照吗?Guest: Of course, here you go.客人:当然可以,给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员:谢谢。
我只需要您填写这份登记表,我会准备好您的房间钥匙。
Guest: Sure, no problem.客人:好的,没问题。
Scene 2: Requesting room service景2:请求客房服务Guest: Excuse me, can I order some room service?客人:打扰一下,我可以订一些客房服务吗?Room Service: Of course, sir. What would you like to order?客房服务:当然,先生。
酒店英语情景对话大全
酒店英语情景对话大全1When it comes to hotel English, various scenarios involve frequent and essential conversations. Let's take a look at some common ones. When a guest checks in, the interaction with the front desk staff is quite important. The guest might ask, "What types of rooms do you have available?" or "Could you please tell me the prices of different rooms?" They may also inquire, "What time can I check in?" The staff, in response, would provide detailed and clear answers.Another typical situation is when guests order food in the hotel restaurant. The guests might say, "Can you recommend some specialties of the house?" or "I have special dietary requirements, such as being allergic to seafood. Do you have suitable options for me?" The waiter or waitress would then do their best to meet the guests' needs and offer appropriate suggestions.In addition, there are also conversations related to room service. For instance, a guest could call and say, "Could you please send some extra towels to my room?" or "I need a wake-up call at 7 o'clock tomorrow morning." The hotel staff would handle these requests promptly and efficiently.Overall, these common English conversations in a hotel aim to ensureguests have a pleasant and comfortable stay, while also demonstrating the high-quality service provided by the hotel.2When it comes to hotel experiences, effective communication in English is crucial. Let's explore some common scenarios and their corresponding dialogues.Imagine a guest finding a problem with the room facilities and lodging a complaint to the customer service. The guest might say, "I'm really disappointed with the condition of the room. The air conditioner isn't working properly, and it's making my stay quite uncomfortable. I hope you can solve this problem as soon as possible." The customer service representative would respond politely, "I'm so sorry to hear that, sir/madam. We'll send our maintenance staff to your room immediately to fix the air conditioner. We apologize for the inconvenience and will do our best to ensure your satisfaction for the rest of your stay."Another situation could be a guest inquiring about the usage rules of the gym. The guest might ask, "Hello, could you please tell me about the rules and opening hours of the gym?" The staff member would reply, "Sure, sir/madam. The gym is open from 6 a.m. to 10 p.m. daily. Before using the equipment, please warm up properly and follow the instructions on each machine. Also, please use a towel to wipe off your sweat after using the equipment to keep it clean for the next user. Do you have any specificquestions about any particular equipment?"These are just a few examples of the various English conversations that can take place in a hotel, highlighting the importance of polite language and effective problem-solving.3When it comes to staying in a hotel, being able to communicate effectively in English can enhance the experience greatly. Let's take a look at some common hotel English dialogues that can help improve your language skills.Imagine a guest who needs a wake-up call. The conversation between the guest and the housekeeping staff might go like this: "Good evening. I need a wake-up call at 7 o'clock tomorrow morning. Please make sure to ring my room precisely at that time. Thank you very much." The housekeeping staff would reply, "Sure, sir/madam. We'll make sure to do that. Have a pleasant sleep."Now, let's consider the checkout process. The guest approaches the front desk and says, "I'd like to check out. My room number is 205. Can I get my bill, please?" The receptionist responds, "Of course. Let me check the details for you. Here is your bill. Everything seems to be in order. How was your stay with us?" The guest replies, "It was quite nice. Thank you."These are just a couple of examples of the many dialogues that occur in a hotel. By familiarizing yourself with such common scenarios andpracticing the language used, you'll be better equipped to handle similar situations smoothly and confidently when you stay in a hotel.4When it comes to hotel experiences, effective communication in English is crucial. Let's explore various scenarios of English conversations that take place within a hotel.Imagine a guest arriving at the hotel and checking in. The receptionist greets them warmly and asks, "Good day, sir/madam. How may I assist you with your check-in process today?" The guest responds, "I have a reservation under the name of [Name]. I hope everything is in order."Another common situation is when a guest participates in an event organized by the hotel. The event organizer might say, "Welcome to our special event. We have a wonderful lineup of activities planned for you. Do you have any specific questions or preferences?" The guest could reply, "This sounds exciting. I'm particularly interested in the live music performance. Could you tell me more about it?"In the business center, a guest seeking assistance might approach the staff and say, "I need to print some important documents urgently. Could you please help me?" The staff member would then respond, "Sure, no problem. Let me guide you to the printers and assist you with the setup."When it comes to room service, a guest might call and say, "I would like to order some breakfast to be delivered to my room. Could I have acontinental breakfast with an extra cup of coffee?" The room service staff would reply, "Certainly, sir/madam. Your order will be delivered shortly."These are just a few examples of the diverse and important English conversations that occur in a hotel, ensuring a smooth and pleasant stay for guests.5When it comes to hotel English scenarios, having effective communication is crucial for both guests and staff. Let's take a look at some common and practical dialogues.Imagine a guest entering the hotel store. The clerk greets them warmly, saying, "Good day, sir/madam. How may I assist you today?" The guest responds, "I'm looking for some local souvenirs. Do you have any recommendations?" The clerk replies, "We have a wonderful collection of handcrafted items that showcase the local culture. How about a beautifully carved wooden figurine or a handwoven scarf?"Now, consider a situation where a businessperson wants to book a venue in the conference center. They approach the staff and say, "I need to reserve a meeting room for a corporate event next week. Can you help me with the availability and arrangements?" The staff member checks the schedule and replies, "Sure, sir/madam. We have several options available on that date. The largest room can accommodate up to 100 people and comes with advanced audio-visual equipment. Would that suit yourneeds?" The businessperson thinks for a moment and then says, "That sounds great. Can you also provide catering services for the event?" The staff answers, "Yes, we offer a variety of catering packages to choose from. Let me show you the menu and we can discuss the details."These are just a few examples of the diverse and important conversations that take place in a hotel setting. By being familiar with such dialogues, both guests and hotel staff can ensure a smooth and pleasant experience for all.。
(完整版)酒店常用的英语情景对话
酒店常用的英语情景对话现在国人出去外面的多了,那么外面去到外面要住酒店时,怎么跟人家表达呢?下面,小编在这给大家带来酒店常用的英语情景对话,欢迎大家借鉴参考!入住(F: Frontdesk G: Guest)F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: OK. One night comes to $145.00 plus tax. May I have your name please?一晚含税总共145美元。
您的名字是?G: It’s Davies. Robertson Davies.我是达维斯。
F: And how do you spell that, sir?怎么拼写呢?G: It’s D-A-V-I-E-S.是D-A-V-I-E-S。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?F: Yes, we do. We take VISA,Mastercard, and American Express.可以,我们接受VISA卡,万事达卡,美国运通。
G: Great. I’ll pay with VISA then.What time is checkout?我用VISA付款,退房时间是?F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?10点退房。
酒店英语口语情景对话
酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店办理入住英语情景对话
酒店办理入住英语情景对话A: Good evening! Welcome to our hotel. How may I assist you today?B: Good evening! I have a reservation under the name of John Smith.A: Thank you, Mr. Smith. Could you please provide me with your identification and credit card?B: Sure, here is my passport and credit card.A: Thank you. Everything seems to be in order. May I ask how many nights you will be staying with us?B: I will be staying for three nights.A: Great! We have a few room options available. Would you prefer a single or double room?B: I would like a double room, please.A: Perfect. Our double rooms are on the 5th and 6th floors. Is there a specific floor you would prefer?B: The 6th floor would be great, if available.A: I will do my best to accommodate your request. Hereis your room key. It also includes the Wi-Fi password and breakfast details. Your room number is 612.B: Thank you very much.A: You're welcome! Our breakfast is served from 7:00 am to 10:00 am in the dining area on the ground floor. Isthere anything else I can assist you with?B: Could you please provide me with some information about the hotel facilities?A: Certainly! We have a fitness center on the 3rd floor, a swimming pool on the rooftop, and a business center onthe 2nd floor. Additionally, our concierge desk can assist you with any sightseeing or transportation arrangements.B: That sounds great. Thank you for the information.A: You're welcome! If you have any further questions or need any assistance during your stay, please don't hesitate to contact our front desk. Enjoy your stay with us!B: Thank you. I'm looking forward to it. Good night!A: Good night and have a pleasant stay!。
酒店英语基础情景对话
WORDS AND EXPRESSIONS 单词和短语
public area 公共区域 business area营业场所 toilet (W.C.)n. 厕所 to go straight直走 turn left左拐 elevator (lift)n. 电梯 corridorn. 走廊 excellenta. 极好的 opposite to在……对面 provide v. 提供 instead adv.代替,顶替 enjoy oneself 过(用)得愉快 Chinese Restaurant中餐厅 block n. 街区 advertisement n. 广告 get off 下车 opposite a. 相反的,反方向的 traffic lights 红绿灯 much obliged 非常感谢
Useful Expressions 惯用表达语
Enjoy you breakfast ,sir ?请享用你的早餐,先生. Here is the menu.给你菜谱. The service guide is on the desk.服务指南在桌面上. The recreation center is over there .康乐中心在那边. Go ahead ,please.请接着讲. The line is busy .线路正忙. You look great .你看上去真棒. Please consult the song list .请翻阅点歌单. It’s a very touching story.这是一个非常感人的故事. Without music,the world would be dull. 如果没有音乐,这世界将会变得很沉闷.
Useful Questions 常用问句 May I see your passport ? 我可以看你的护照吗? May I have your telephone number ? 我可以知道你的电话号码吗? What’s the trouble, sir?你怎么啦?先生. Shall I call a doctor for you ?我为你叫一个医生吗? Do you eyoy the play?你喜欢这个节目吗? Do you like this song?你喜欢这首歌吗?
酒店常用的英语口语情景对话(最新)
1.酒店常用英语口语情景对话F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?2.英语口语学习方法1.模仿。
怎样提高自己英语口语的有效方式第一步就是要学会模仿,找一些原版英语录音的材料来进行对单词、短语、句子等的模仿。
也可以找一些英文原版的电影跟着有声有色地模仿,从而尽量要求自己的语音语调,甚至神情语气跟原来的差不多。
2.朗读。
第二步是大声朗读。
其实朗诵就相当于模仿,需要自己找音频资料去模仿语音语调。
在进行朗读模仿时,要学会听自己的发音和资料中的有什么地方不同,反复去练习纠正。
3.复述。
复述不是背诵,复述就是用自己的语言描述自己听到的故事或看到的文章,去掉原文和组织结构,用自己的理解和思考来讲述故事的内容,复述是提高英语口语的有效方法之一。
一开始可以先复述文章的中心思想,然后再逐步增加难度。
5.坚持写日记。
用英语写日记是提高英语口语和其他英语能力的好方法。
写日记既可以锻炼自己在词组的运用、语法知识等的能力,也可以锻炼自己的英语思维能力。
3.学习英语口语的方法1.认识口语学习的重要性注意英语的发音和口音:学习英语时,很多学生都纠结于应该说美式英语还是英式英语。
酒店接待英语情景对话
酒店接待英语情景对话英语对话教学是随着对话时代的到来应运而生的。
它吸收了民主、平等的对话主义精神,又融合了语言学派的理论精华,是赋有旺盛生命力的教学形态。
小编精心收集了酒店接待英语情景对话,供大家欣赏学习!酒店接待英语情景对话1R=Reservation Clerk 预定员 G=Guest 顾客R:Good morning. Room Reservations . May I help you?您早,客房预订部,请问有什么可以帮助您?G:Yes,I’d like to book a room.我想预订一个房间。
R:Thank you, sir. For which date and how many guests will there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G:From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。
只有我和我太太。
R:From April 16th to 20th ?? .And which kind of room would you prefer, sir?4 月 16 日到 20 日。
请问您想预订哪种房间。
G:A Twin,please.R:Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了,先生。
我们有空余的双床间,现在价格是每晚180 美元,这样可以吗?G:Ok,I’ll take it.好的,我订了。
酒店英语情景对话大全
酒店英语情景对话大全对话教学是英语教学的一个重要组成部分,它是培养学生交际能力的重要途径。
而学习英语的目的就是要让学生学会与人交流。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1C:Good morning,sir.Can i help you?早上好,需要我帮忙吗?G:I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.我想支付我的酒店账单,我的名字是哈里卡彭特909室。
C:Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.请稍等。
对不起让你久等了。
这是您的账单共4050元,其中包括15%的附加费。
G:What!4050 Yuan!Is there a mistake?什么!4050元!是否有错误?C:Please examine the bill carefully and see if there's any mistake.请检查您的账单,并仔细查看是否有任何错误。
G:Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!好的,我看看。
1600元的出租车。
这真是贵的离谱!C:The taxi is rented either by the day or by the mile.In any case,you're expected to pay for extra hours and miles.I understand that you rented the taxi by the day,but one evening you went to see an opera,which means an extra of 100 Yuan.Your taxi charge is 500 Yuan per day.租用的出租车无论是按天计还是按里程数计.在任何情况下,你都要支付额外的时间和里程数。
酒店情景英语对话
酒店情景英语对话1. 预订酒店房间顾客:Good morning! I would like to make a hotel reservation.前台:Good morning! How can I assist you?顾客:I would like to book a double room for two nights, from October 10th to October 12th.前台:Sure! May I have your name, please?顾客:My name is John Smith.前台:Thank you, Mr. Smith. Let me check our avlability for those dates. Yes, we do have a double room avlable for you.顾客:That’s great! How much is the room per night?前台:The room rate is $100 per night, so for two nights, it will be a total of $200.顾客:Perfect. Can you please confirm the reservation and provide me with the detls?前台:Certnly. I have reserved a double room for you, Mr. Smith, from October 10th to October 12th, for a total of $200. Please note that check-in time is 2 PM and check-out time is 12 PM.顾客:Thank you very much. I look forward to my stay at your hotel.2. 在酒店入住前台:Welcome to our hotel, Mr. Smith. May I have your reservation detls?顾客:Yes, my name is John Smith and I have a reservation for a double room from October 10th to October 12th.前台:Thank you, Mr. Smith. Let me check your reservation. Yes, here it is. Could you please fill in this registration form?顾客:Sure. Here you go.前台:Thank you. May I have your passport, please?顾客:Here is my passport.前台:Thank you, Mr. Smith. Your room number is 302. Here is your key card. Please note that breakfast is served from 7 AM to 10 AM in the dining area on the ground floor.顾客:Thank you for the information. Is there a gym in the hotel?前台:Yes, we do have a gym on the third floor, open from 6 AM to 10 PM.顾客:Great! Thank you for your help.3. 需要额外的服务顾客:Excuse me, I would like to request some additional services.前台:Of course, how may I assist you?顾客:First, I would like to request a wake-up call for 7 AM tomorrow morning.前台:Certnly, Mr. Smith. I have scheduled a wake-up call for 7 AM tomorrow for you.顾客:Thank you. Also, I would like to request an iron and ironing board in my room.前台:Sure, I will have them delivered to your room right away.顾客:Thank you very much. One last thing, I need a taxi to the rport tomorrow at 9 AM.前台:Noted, Mr. Smith. I will arrange a taxi to pick you up at 9 AM tomorrow.顾客:Thank you for your assistance.4. 结账顾客:I would like to check out and settle my bill, please.前台:Certnly, Mr. Smith. May I have your room number?顾客:My room number is 302.前台:Thank you. Let me prepare your bill. Here is your itemized bill. The total amount due is $200.顾客:Great. Could I pay by credit card, please?前台:Certnly, Mr. Smith. Please insert your card into the card reader.顾客:Here is my card.前台:Thank you, Mr. Smith. Please enter your PIN number.顾客:Done.前台:Your payment has been processed successfully. Here is your receipt. Thank you for staying with us, Mr. Smith. Have a safe trip!顾客:Thank you for your hospitality. Goodbye!。
酒店英语情景对话
酒店英语情景对话为了帮助大家提高英语口语水平,下面小编给大家带来酒店英语情景对话,希望对大家有所帮助!酒店英语情景对话:引客进房Guiding the Guest to Their Rooms 引客进房Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好,先生女士,您们旅途愉快吗?Mr. Bellow (B): Yes, thanks. 是的,谢谢。
FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.欢迎到9楼,我是楼层服务员。
如果有什么需要,请告诉我。
B: Where is Room 908, please? 908房在哪儿呢?FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.BELLOW先生、夫人,请走好,沿着这儿走就可以了。
Mrs. Bellow(M):Oh, how do you know our name?你是怎么会知道我们的名字?FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.您们的名字在908房的预抵名单上,把房间的钥匙给我好吗?我帮您们开门。
B: Here it is. 在这。
FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门,然后引领客人进房间并开灯)这边请。
酒店情景英语
酒店情景英语当你身处酒店时,可能会遇到各种各样的情景,需要用英语进行交流。
在这篇文章中,我将为你介绍一些常见的酒店情景英语,帮助你更好地应对不同的情况。
首先,当你到达酒店前台办理入住手续时,你可以说:“Hello, I have a reservation under the name of (your name).”(你好,我预订了一个房间,名字是(你的名字)。
)接着前台可能会问你:“Can I see your ID and credit card please?”(请出示你的身份证和信用卡。
)你可以回答:“Sure, here you go.”(当然,给你。
)如果你对房间有任何需求或者有问题,你可以打电话给前台,然后说:“Hello, this is (your name) in room (your room number). I need some extra towels, can you please send them up to my room?”(你好,我是(你的名字),住在(你的房间号)。
我需要一些额外的毛巾,请送到我的房间。
)当你需要退房时,你可以对前台工作人员说:“I would like to check out, please.”(我想结账,谢谢。
)接着他们可能会问你:“How was your stay with us?”(你在我们这里的住宿怎么样?)你可以回答:“It was great, thank you for your hospitality.”(很棒,谢谢你们的款待。
)如果你在餐厅用餐,你可能会用到以下英语表达。
当你需要点餐时,你可以对服务员说:“Can I see the menu please?”(请给我看看菜单。
)你可以问:“What is the chef's special today?”(今天有什么厨师特色菜?)或者你可以说:“I would liketo order the steak medium rare, please.”(我想点一个五分熟的牛排。
住酒店的英语口语情景对话
住酒店的英语口语情景对话1.住酒店的英语口语情景对话篇一I want to change some money,where is the bank?我想兑换一些钱,请问银行在哪?Go upstairs from here and then turn left. It’s next to the post o ffice.请从这里上楼然后左拐,就在邮局旁。
You can get your money changed at the cashier’s office.您可以在收银处兑换外币。
There is a shop on the ground floor. It sells both Chinese and for eign cigarettes. 商店在一楼,有中、外香烟出售。
There is a coffee shop on the second floor and snacks are served t here all day.咖啡厅在二楼,全天供应快餐。
We have a Chinese restaurant and a western-style restaurant. Which one do you prefer?我们有中餐厅和西餐厅,您更喜欢哪一种?here is a recreation centre on the ground floor. You can play bill iards、table tennis、bridge and go bowling. 一楼有康乐中心,在那里可以打台球、乒乓球、桥牌和保龄球。
2.住酒店的英语口语情景对话篇二Breakfast is served in your room from 7am till 10am. If you wish t o have breakfast in your room,ask for Room Service on the phone. 早餐送餐服务是从早上7点至上午10点。
酒店英语情景对话大全
酒店英语情景对话大全情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好,这里是泉城大酒店,请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间,您需要哪种房间呢?B I'm not very certain,could you give me a brief introduction,please?我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on mycomputer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的,先生,我已经记下了你的要求。
酒店英语情景对话
酒店英语情景对话1.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先生,今天早晨您是否用过旅馆效劳设施,或在旅馆餐厅用过早餐?2.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何效劳设施。
3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morningof October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?请问房费多少?11.The current rate is$ 50 per night.现行房费是50美元一天。
酒店英语情景对话
酒店英语情景对话酒店英语情景对话每个行业都有自己独特的行业语言,下面就让店铺带大家来看看酒店英语情景对话吧,欢迎大家阅读学习。
酒店英语情景对话篇1情景一:酒店顾客请服务人员帮忙送洗衣服服务员:Can I help you?您需要帮忙吗?比尔:I have some laundry to be done.我有些衣服需要洗服务员:Certainly,sir. Could you fill out the laundry form.please?好的.先生.请您添一下这个单子.比尔:May I use your pen?我能用一下你的笔吗?服务员:Sure.Here you are.当然.给您比尔:Thanks. Oh.I don't want these shirts starched.谢谢.对了.这些衬衫不需要浆的.服务员:No starch. I understand.sir.不浆.我了解.先生.比尔:When will they be ready?什么时候能洗好?服务员:We will deliver them tomorrow evening around 6.明天晚上六点左右我会给您送去比尔:Fine, Thanks a lot.好的.谢谢情景二:酒店保洁询问能否打扫房间服务员:Housekeeping. May I come in?客房服务.可以进来吗?莉莉:Yes, please.请进.服务员:When would you like me to do your room, madam?您要我什么时间来给你打扫房间呢.女士?莉莉:You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?服务员:Yes, what is it?好的.什么事?莉莉:I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.我想请你给我拿一瓶开水来.早饭后我需要热水喝药.服务员:I'm sorry that your flask is empty. I'll go and get you another full one at once.很抱歉您的水壶空了.我马上去给您拿一瓶满的来.莉莉:Thank you.谢谢.情景三:入住酒店时与侍者的对话Bell boy:Good morning sir ,welcome to The ritz-carlton Shanghai!早上好,欢迎来到上海丽思卡尔顿酒店Guest:Good morning,How are you?早上好,你好吗?Bell boy:Pretty good,How many pieces of luggage do you have?非常好!请问您有几件行李呢?Guest:Just one behind in the taxi!就是出租车后面的一件!Bell boy:Have you made a reservation ,sir?请问您有预定吗?Guest:Absolutely!没错!Bell boy:This way sir! I will show you to the reception.这边请先生,我带您去前台办理入住!情景四:接线生告诉客人来酒店的乘车路线O:Good moring,Jinjiang Hotel.May i help you?早上好,锦江饭店。
酒店日常英语对话
酒店日常英语对话酒店日常英语对话1D:Good morning,sir.Welcome to our hotel.先生早上好。
欢迎来到我们酒店G:Glad to meet you.很高兴见到你。
D:The pleasure is mine.Are you checking in?我的荣幸。
你要检查吗?G:Yes.是的D:Do you have any baggage in the trunk?你有没有带行李箱?G:Yes,thats all.是的.,这是全部D:May i help you with your suitcases,sir?我可以帮你提箱子吗,先生?G:Thank you.谢谢你D:This way,please.Its slippery,please mind your step.这边请。
这路滑请你小心。
G:Yes.i will.好的,我会的D:Please go in by the door on the left.A bellman will show you to the front desk.请继续往左边门走。
阿贝尔曼将带您到前台。
G:Thank you.谢谢你酒店日常英语对话2A:Housekeeping.Can I help you?B:Yes,there seems to be something wrong with the toilet.A:Well send someone to repair it immediately.Whats your room number,please?B:1287.A:May I come in?B:Come in.A:Whats the trouble?B:The toilet doesnt flush.A:Let me see.Oh,its clogged…Its all right now.You may try it.B:Yes, its working now.Thank you.A:Youre welcome.Anything else?B:The water tap drips all night long.I can hardly sleep.A:Im very sorry,sir.Some part needs to be replaced.I will be back soon.酒店日常英语对话3B:Ive locked myself out of the room.May I borrow a duplicate key?A:Dont worry,Mr Bell.Ill open the door for you.(She opens the door with a duplicate key.)B:Thank you very much.Sometimes Im quite absentminded.A:It doesnt matter,Mr Bell.What else can I do for you?B:Ah,Im afraid theres something wrong with the TV.The picture is wobbly.A: Im sorry.May I have a look at it?B:Here it is.A:(Tries to fix it,but in vain)Ill send for an electrician from the maintenance department.We can have it re-paired.Please wait just a few minutes,Mr Bell.(She leaves the room.Ten minutes later,there is a knock on the door.)Electrician(E): May I come in?B:(Opens the door) How do you do?E:How do you do?The TV set is not working well.Is that right,Mr Bell?B:No,it isnt.E:Let me have a look.(Finishes the repairing and checks other electric facilities in the room) Mr Bell,everything is OK now.B:What efficiency!Thanks a lot.(Taking out some fee) This is for you.E:Oh,no.We wont accept tips,but thank you,anyway.We wish you a nice stay with us,Mr Bell.。
酒店常用英语口语情景对话整理
酒店常用英语口语情景对话整理酒店英语口语情景对话如下:1、 Welcome to Great Wall hotel! 欢迎来到长城酒店!2、 Call for service at any time. 有事随时叫我。
3、 Thank you for waiting. 谢谢您的等待。
4、 How do you like our hotel? 您对我们酒店的印象如何?5、 Is this your first time to visit QHD? 这是您第一次来秦吗?6、I’ll try my best to help you. 我会尽力协助您。
7、 Sorry to have kept you waiting. 对不起,让您久等了。
8、 Thank you for your comments. 感谢您的意见。
9、 Breakfast will be served form 7:00 to 9:30 at the hall of Chincse restaurant.早餐时间是7-9,地点是中餐大厅。
10、 Go straight a head, and then turn your left, it’s just opposite the elevator.向前走,然后左转,就在电梯对面。
11、 Could I surf the Internet in your hotel? 你们酒店能够上网吗?12、 How many people are there in your party? 您一共几位?13、I’ll repeat it for you, a table for six for tonight. It is Western food and you are coming at 6:30. 我重复一下您的预定,今晚西餐六人位,6:30到。
14、Thank you for calling us. We’ll expect you. 谢谢您的来电,我们期待您的光临。
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日常用语(句子):酒店常用英语Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店Boutique hotel 精品酒店 Resort 度假村King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台 Coach 旅游大巴Reservation 预订(不是预定) Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务 Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂Owner response: 业主回复基本信息23.May I have your name, please?请问您贵姓?10.Which dates would you like to book? When will you check in and check out?请问您需要订哪一天?什么时候入住及退房?59.What time do you expect to arrive, Sir?请问大概什么时候到酒店,先生?46.What time will the guest be arriving?客人大概什么到达酒店?11.How long will you stay in our hotel?请问您打算逗留多长时间?36.Could you h old the line, please? I’ll check our room availabilities for those days.麻烦请您稍等,我们查询那段时间的房态。
37.Just a minute, please I’ll check our booking situation.麻烦请您稍等,我需要查询我们的房态。
73.Just a moment, please. I’ll check the availability for you.麻烦请您稍等,我查询能否可以提供给您。
41.Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等,让我查询我们的预订纪录。
72.How many people are there in your party?与您同行有多少人?50.I’ll arrive one day early. Is that OK?我那天早点到,可以吗?56.We’ll send a confirmation to you soon.我们稍后传确认书给您。
57.Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58.Please feel free to contact us if we can be of further assistance.如需进一步了解,请随时与我们联系。
其他服务类42.Does it include breakfast?包括早餐吗?43.The tax and breakfast are also included.税及早餐也包括在内。
12.Does your hotel have pick-up service?请问贵酒店有接车服务吗?13.Yes, please contact the concierge for details.有的,详细内容请联系礼宾台。
16.What is your hotel’s website and email address?请问贵酒店的网址及邮址?17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
4.How about your hotel’s location?请问贵酒店位于哪里?5.Well, our hotel located in Yantian distric, Shen Zhen City. The OCT hotel is about 40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport.我们酒店位于深圳市盐田区。
本酒店离深圳火车站40分钟车程,到深圳机场85分钟.6.What’s the level of your hotel?请问贵酒店是几星级的?7.Our hotel is a five-star hotel.本酒店是五星级的酒店。
8.How about your hotel’s facilities?请问贵酒店有什么设施?9.We have four kinds of restaurant, lobby bar, conference room, health center, shop prince and (KTV equipment)。
.本酒店有四种类型餐馆,大堂吧,会议室,健身会所,商场及(KTV设施)。
44.We have a special family package plan我们现在开始新推出一个优惠套餐。
45.We’ll have to charge you RMB300 extra for an additional bed, the baby set is for f ree.如需加床,我们将会收取人民币300元,婴儿床是免费的房型资讯类1.May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2:What kind of room do you have?请问贵酒店有什么房间类型?3.We have standard, superior, deluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms(Interlaken hotel).我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有一些套房。
而且我们酒店还设有不吸烟楼层及连通房。
14.Can I get harbor view in your hotel?我可以看到海景吗?15.I am sorry, you can’t. Bu t you can have a nice view of a large pool/lake surrounded by beautiful landscaping.很抱歉,不可以。
但您可以看到周围美丽的泳池/湖景。
64.Perhaps you have a cheaper room?或许您们还有更便宜的房间吧?65.Sorry, the quoted rate is lowest.不好意思,这个报价已经是最低了。
68.The room is spacious and cosy, I’m su re you will enjoy yourself.房间既宽敞又舒适,我肯定您会过得愉快。
70.May I recommend deluxe suite? It’s more luxurious and comfortable.我向您推荐豪华套房,更豪华更舒适的。
担保取消原则18.Your reservation is temporary and it will be cancelled if you don’t arrive before 6p.m. on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
90.With out guaranteed reservation, we can only hold the room to 6 p.m., If you make a guaranteed reservation, we can hold the room overnight. Would you like to make a guaranteed reservation by credit card?非担保的预订只能保留到当天下午6点。
若您作了担保预订,我们就可以整夜为您保留房间,您愿意提供信用卡作担保吗?80.Would you like to guarantee your room for late arrival?因您较晚入住,您可以为您的预订作个担保吗?81.How would you like to guarantee your reservation?请问您以什么方式为您的预订作担保?83.May I take your credit card for the guarantee?可以提供您的信用卡作担保吗?89.To guarantee your booking, please advise us of your credit cart number and dated of valid advance in.为了确保您的订房,请将您的信用卡号及有效期限通知我们,或预付壹晚的房租作订金。
84.Let me repeat your reservation to ensure it is correct.让我为您重复一下您的预订以确保无误。