智慧树知到《跨文化商务沟通》章节测试答案

智慧树知到《跨文化商务沟通》章节测试答案

第一章

1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.

culture

communication

ethnocentrism

sender

答案: ethnocentrism

2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.

intercultural communication

culture

business communication

feedback

答案: culture

3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.

ethnocentrism

noise

communication

horizontal communication

答案: noise

and profits for both the individuals and organizations.

lateral communication

ethnocentrism

business communication

intercultural communication

答案: business communication

5、The communication at the same level in an organization.

horizontal communication

ethnocentrism

business communication

lateral communication

答案: horizontal communication

6、When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.

对

错

答案: 错

7、Cul ture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.

对

错

答案: 对

8、The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.

错

答案: 错

9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.

对

错

答案: 对

10、In the global village, neighbors communicate free of troubles and difficulties.

对

错

答案: 错

11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.

对

错

答案: 错

第二章

1、A good mastery of grammar of one language can guarantee a successful communication.

对

错

答案: 错

2、Long before writing was developed,we learned to speak first.

对

答案: 对

3、There should always be an attachment at the end of a business memo.

对

错

答案: 错

4、A recommendation report is to recommend something to others.

对

错

答案: 错

5、Which is not verbal communication?

Chat with your leaders and colleagues

Discuss an issue in a group

Greeting with a smile

Leave a message

答案: Greeting with a smile

6、____ refers to anything that distorts the message the source encodes.

Noise

Message

Source

Context

答案: Noise

7、It is a universal truth that language is by culture and in turn it __ culture.