管理信息系统理论与应用判断选择

1.Developing a new product, fulfilling an order, or hiring a new employee are examples of business processes. T

2.The dimensions of information systems are management, organizations, and information technology.T

3.There are four major business functions: Sales and marketing; manufacturing and production; finance and accounting; and information technology.F

4.In the behavioral approach to information systems, technology is ignored in favor of understanding the psychological, social, and economic impacts of systems.F

5.A business model describes how a company produces, delivers, and sells a product or service to create wealth. T

Multiple-Choice Questions

1.The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and: B

a. improved flexibility.

b. improved decision making.

c. improved business practices.

d. improved efficiency.

2.An information system can be defined technically as a set of interrelated components that collect , process, store, and distribute information to support:A

a. decision making and control in an organization.

b. communications and data flow.

c. manage rs analyzing the organization’s raw data.

d. the creation of new products and services.

3.The three activities in an information system that produce the information organizations use to control operations are:C

a. information retrieval, research, and analysis.

b. input, output, and feedback.

c. input, processing, and output.

d. data analysis, processing, and feedback.

4.The average number of tickets sold daily online is an example of:C

a. input.

b. raw data.

c. meaningful information.

d. feedback.

5.Which of the following are environmental actors that interact with an organization and its information systems?D

a. Customers

b. Suppliers

c. Regulatory agencies

d. All of the above

1.A hotel reservation system is a typical example of a management information system. F

2.A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. T

3.Supply chain management systems are more externally oriented than enterprise systems. T

rmation supplied by an enterprise system is structured around cross-functional business processes. T

5.Enrolling employees in benefits plans is a business process handled by the finance and accounting function. F

Multiple-Choice Questions

1.Identifying customers is a responsibility of the ______D___ function.

a. finance and accounting.

b. Human resources.

c. Manufacturing and production.

d. Sales and marketing.

2.Which type of system would you use to determine w hat trends in your supplier’s industry will affect your firm the most in five years? A

a. ESS

b. TPS

c. MIS

d. DSS

3.E-government refers to the application of ____A_____ to digitally enable government and public sector agencies’ relationship with ci tizens, businesses, and other arms of government.

a. the Internet and networking technologies

b. e-commerce

c. e-business

d. Any computerized technology

4._B________ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business.

a. transaction

b. enterprise

c. automatic reporting

d. management information

5.The term “management information systems” designates a specific category of information systems serving: D

a. integrated data processing throughout the firm.

b. transaction process reporting.

c. employees with online access to historical records.

d. middle management functions.