【课件】飞利浦-优秀企业的员工业绩评估和员工发展体系
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PPM 2003
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What is the process?
• Annual process
– Past review and next goal setting – Appraisal process: rewards – Individual development planning – On-going review and documentation
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PPM: a cyclical process…
PPM 2003
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How to make it work? - value alignment & top down drive
• A performance oriented value system • Company value as the core throughout
PPM 2003
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Philips Way:
• Documentation
– Job description (JD) – Business balanced score card (BBS) – Personal contribution agreement (PCA) – Individual development plan (IDP)
• Tight linkage between performance outcome and rewards
• Embedded individual development process
PPM 2003
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Philips Way:
Links between PPM and other HR areas
PPM 2003
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Values
Our Values
Delight customers Deliver on commitments Develop people Depend on each other
PPM 2003
We delight our customers by anticipating and exceeding expectations thereby creating sustainable market leadership
- Value alignment / top down drive - Linking rewards and development - Aspects of infrastructure - Communication/education - Part of the culture
- Where to start?
We pursue business excellence, being rigorous in delivering on our commitments
We inspire and enable each other to use our creativity and entrepreneurial flair, and to maximize our potential
We work as “one Philips” in an environment of transparency and trust to mobilize our cowenku.baidu.comlective competence and that of our business partners
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How to make it work? - linking rewards and development
Salary &
Annual incentive
Individual Development
PPM 2003
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How to make it work? - aspects of infrastructures
• Full range of documentation • On-line review system • Performance distribution • Calibration process
Effective Performance Management - A Case Study
Robert H. Xiao, Ph D HR Director, People & Organization Development Philips China Corp HR
Agenda
- Why performance management? - What is the process? - How to make it work?
organization • Value derived criteria in the organization
structure and supporting system (HR) • Determination shown from the top • Leaders being driven by the same process
PPM 2003
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Why performance management?
• Basic management cycle
– Planning, organizing, staffing, leading, and controlling
• Fundamental corporate infrastructure • Consistency in measuring/rewarding • Sustainability in business and people
• Global aligned
PPM 2003
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Philips Way:
People Performance Management (PPM) is…
…a process which helps to align personal and business objectives …driven by ‘the Philips way’:
one culture, one brand, one company one global approach for People Performance Management …supporting the improvement of business results for Philips
PPM 2003