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• Measures and Metrics
– Improvement Cycle – Measures – Data Elements – Tools for Measurement – Metrics Calculation
• Metrics Roadmap • Metrics Analysis - Examples
- Quantitative indicator of performance of a s/w process or product.
• Metrics is a cannot-do-without project management tool
– Visibility into project execution – Analysis of process strengths and weaknesses – you cannot manage or improve what you cannot
Measurements drive continuous improvement across the organization
8
Metrics Program Objectives
Must be clearly defined and POSITIVE
• Driven by critical business objectives
Metrics and Benchmarking
Presented to
Wayne Kelly
Principal Consultant
Quality Assurance Practice
Contents
• Introduction to Metrics
– What is Metrics? – Why Metrics? – Project Metrics Program Objectives – Metrics - Customer Need
• Measures at the enterprise, program, project and application levels
6
Why Metrics? Continued
• Metrics provide inputs for future estimations and planning
– The actual performance of the past in quantitative terms becomes a starting point for future estimates
Project Management
Consistency, predictability Better estimation, project control
Effort,defect, schedule, size
Project Teams
How large is project, Reduce defects Better estimates at task level
– Helps in setting goals and targets – Better resource planning
• Metrics identify the areas for improvements
– For example, metrics can identify the phase which introduces the maximum number of errors
• Help management and employees make well-informed and decisions
• Alert management about risks to project goals, schedules and software quality
• Provides an objective assessment of the state of the software
• Metrics can be used to eliminate problem areas and root causes
7
What is Measured
Estimation Accuracy, Quality, Productivity, Development Cost, ROI
Senior Management
2
Quote
It is not sufficient to produce software defect metrics - like how many raised, how many outstanding, fixed by severity and urgency. We must prove that the activities of the test team are a cost effective and efficient use of staff.
measure
5
Why Metrics?
• Establish a measurement and continous improvement culture across the company.
• Improved quality of software accepted into production
Test Metrics Without Tears - DaLeabharlann Baiduid Vaughn
3
Introduction to Metrics
4
What Is Metrics?
“You can’t control what you can’t measure”
- Tom DeMarco
• Metrics - Derived from the word “ metre”
Why is it Measured
Benchmarking Setting improvement goals Performance across groups
Cost of Quality, Effort & Defect Distribution, Quality, Productivity
– Improvement Cycle – Measures – Data Elements – Tools for Measurement – Metrics Calculation
• Metrics Roadmap • Metrics Analysis - Examples
- Quantitative indicator of performance of a s/w process or product.
• Metrics is a cannot-do-without project management tool
– Visibility into project execution – Analysis of process strengths and weaknesses – you cannot manage or improve what you cannot
Measurements drive continuous improvement across the organization
8
Metrics Program Objectives
Must be clearly defined and POSITIVE
• Driven by critical business objectives
Metrics and Benchmarking
Presented to
Wayne Kelly
Principal Consultant
Quality Assurance Practice
Contents
• Introduction to Metrics
– What is Metrics? – Why Metrics? – Project Metrics Program Objectives – Metrics - Customer Need
• Measures at the enterprise, program, project and application levels
6
Why Metrics? Continued
• Metrics provide inputs for future estimations and planning
– The actual performance of the past in quantitative terms becomes a starting point for future estimates
Project Management
Consistency, predictability Better estimation, project control
Effort,defect, schedule, size
Project Teams
How large is project, Reduce defects Better estimates at task level
– Helps in setting goals and targets – Better resource planning
• Metrics identify the areas for improvements
– For example, metrics can identify the phase which introduces the maximum number of errors
• Help management and employees make well-informed and decisions
• Alert management about risks to project goals, schedules and software quality
• Provides an objective assessment of the state of the software
• Metrics can be used to eliminate problem areas and root causes
7
What is Measured
Estimation Accuracy, Quality, Productivity, Development Cost, ROI
Senior Management
2
Quote
It is not sufficient to produce software defect metrics - like how many raised, how many outstanding, fixed by severity and urgency. We must prove that the activities of the test team are a cost effective and efficient use of staff.
measure
5
Why Metrics?
• Establish a measurement and continous improvement culture across the company.
• Improved quality of software accepted into production
Test Metrics Without Tears - DaLeabharlann Baiduid Vaughn
3
Introduction to Metrics
4
What Is Metrics?
“You can’t control what you can’t measure”
- Tom DeMarco
• Metrics - Derived from the word “ metre”
Why is it Measured
Benchmarking Setting improvement goals Performance across groups
Cost of Quality, Effort & Defect Distribution, Quality, Productivity