高中英语作文投诉信
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I appreciate it very much if you could ________ (提出建议和请求), preferably ________ (进一步的要求), and I would like to have this matter settled by ________ (设定解决事情最 后期限)． Thank you for your consideration and I will be looking forward to your reply. Yours sincerely， Li Ming
I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint. Lookingforward to your reply. Sincerely, Li Hua
返回目录
第一段：表明来信所要投诉的问题， 尽可能做到客观礼貌，给读信人留下 好印象。应该记住读信人不一定就是 错误的责任人，他的合作对事情的最 终圆满解源自文库有着非常重要的作用。 第二段：写明投诉的原因、问题的 经过及产生的后果。可以说具体的理 由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。 这段应体现书信的礼貌原则，可以用 类似“如果你能……，我将十分感激” 这样的表达方式。还要注意做到公平、 公正。 返回目录
(1)I am writing to make a complaint about… (2)I am most reluctant to complain，but… (3)One annoying aspect of your service is… (4)I have been pleased with your services for years ，but now I feel very disappointed. (5)I would like to draw your attention to the problem/fault… (6)I am writing to inform you that I find…unsatisfactory. (7)I wish to express my dissatisfaction/disappointment about…
投诉信
To whom it may concern, I am one of your customers(顾客). I ordered（订购） a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.
返回目录
3．投诉信格式模板： Dear ________， I am ________ (自我介绍). I feel bad to trouble you but I am afraid that I have to make a complaint about ________ (抱怨的事情)． The reason for my dissatisfaction is ________ (总体介绍). In the first place, ________ (抱怨的第一个方面). In addition, ________ (抱怨的第二个方面 ). Under these circumstances, I find it ________ (感觉)to ________ (抱怨的方 面带来的后果)．
返回目录
◇ 词句模板 ◇ 1．段首常用语：
2．段尾常用语： (1)It would be highly appreciated if you could… (2)I believe you will take my complaints seriously and… (3)I hope you will give due attention to this matter. (4)I would like to get this matter settled by the end of this month. (5)I could not be more satisfied if you can kindly… (6)I would appreciate it very much if you could…
返回目录
你是李华，两周前你从网上一套书虫系列读物 （BookwormSeries）昨天才到货，且包装破损，数量不足。 请就此向网店客服写邮件投诉。要点如下： 1. 介绍购物情况 2. 反映存在问题 3. 提出解决方案 注意：1. 词数100词左右 2. 可适当增加细节，使行文连贯 3. 开头结尾已给出，不计入总词 可能用到的生词：投诉complaint n.
阅读写作（四）应用文写作之 投诉信
返回目录
◇ 写作点拨 ◇ 在生活中，人们经常会遇到一些令 人伤脑筋的事情，比如消费利益受损、 正常生活和工作受到干扰等，此时写 封投诉信不失为一个解决问题的办法。 投诉信通常包括以下几个方面的内容： 说明投诉的原因并表示遗憾；实事求 是地阐述问题发生的经过，切记不要 夸大其词；指出问题引起的后果；提 出批评及处理的意见或敦促对方采取 措施，或者提出所希望的赔偿以及补 救方式。组织提纲时要遵循“三步走” 的写作规律：
I appreciate it very much if you could ________ (提出建议和请求), preferably ________ (进一步的要求), and I would like to have this matter settled by ________ (设定解决事情最 后期限)． Thank you for your consideration and I will be looking forward to your reply. Yours sincerely， Li Ming
I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint. Lookingforward to your reply. Sincerely, Li Hua
返回目录
第一段：表明来信所要投诉的问题， 尽可能做到客观礼貌，给读信人留下 好印象。应该记住读信人不一定就是 错误的责任人，他的合作对事情的最 终圆满解源自文库有着非常重要的作用。 第二段：写明投诉的原因、问题的 经过及产生的后果。可以说具体的理 由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。 这段应体现书信的礼貌原则，可以用 类似“如果你能……，我将十分感激” 这样的表达方式。还要注意做到公平、 公正。 返回目录
(1)I am writing to make a complaint about… (2)I am most reluctant to complain，but… (3)One annoying aspect of your service is… (4)I have been pleased with your services for years ，but now I feel very disappointed. (5)I would like to draw your attention to the problem/fault… (6)I am writing to inform you that I find…unsatisfactory. (7)I wish to express my dissatisfaction/disappointment about…
投诉信
To whom it may concern, I am one of your customers(顾客). I ordered（订购） a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.
返回目录
3．投诉信格式模板： Dear ________， I am ________ (自我介绍). I feel bad to trouble you but I am afraid that I have to make a complaint about ________ (抱怨的事情)． The reason for my dissatisfaction is ________ (总体介绍). In the first place, ________ (抱怨的第一个方面). In addition, ________ (抱怨的第二个方面 ). Under these circumstances, I find it ________ (感觉)to ________ (抱怨的方 面带来的后果)．
返回目录
◇ 词句模板 ◇ 1．段首常用语：
2．段尾常用语： (1)It would be highly appreciated if you could… (2)I believe you will take my complaints seriously and… (3)I hope you will give due attention to this matter. (4)I would like to get this matter settled by the end of this month. (5)I could not be more satisfied if you can kindly… (6)I would appreciate it very much if you could…
返回目录
你是李华，两周前你从网上一套书虫系列读物 （BookwormSeries）昨天才到货，且包装破损，数量不足。 请就此向网店客服写邮件投诉。要点如下： 1. 介绍购物情况 2. 反映存在问题 3. 提出解决方案 注意：1. 词数100词左右 2. 可适当增加细节，使行文连贯 3. 开头结尾已给出，不计入总词 可能用到的生词：投诉complaint n.
阅读写作（四）应用文写作之 投诉信
返回目录
◇ 写作点拨 ◇ 在生活中，人们经常会遇到一些令 人伤脑筋的事情，比如消费利益受损、 正常生活和工作受到干扰等，此时写 封投诉信不失为一个解决问题的办法。 投诉信通常包括以下几个方面的内容： 说明投诉的原因并表示遗憾；实事求 是地阐述问题发生的经过，切记不要 夸大其词；指出问题引起的后果；提 出批评及处理的意见或敦促对方采取 措施，或者提出所希望的赔偿以及补 救方式。组织提纲时要遵循“三步走” 的写作规律：