中央广播电视大学2009-2010年度第一学期“开放专科”期末考试商务交际英语(1)试题

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试卷代英语Ⅱ国家开放大学中央电大期末考试试卷及答案

试卷代英语Ⅱ国家开放大学中央电大期末考试试卷及答案SANY标准化小组 #QS8QHH-HHGX8Q8-GNHHJ8-HHMHGN#试卷代号：1162中央广播电视大学2009-2010学年度第一学期“开放本科”期末考试英语Ⅱ(2) 试题2010年1月第一部分交际用语（共计10分，每小题2分）1-5小题：阅读下面的小对话，从A、B、C、D四个选项中选出一个能填入空白处的最佳选项，并在答题纸上写出所选的字母符号。

1. - How was the journey to London ----------- A. It was a nirw-hour planejourney B. It went very wellC. I flew there D. I was very well2. - Can you help me clear up the mess-------------------- A. Tell me who madeit B. No trouble at allC. Yes, that'll be all right D.No problem3. - What's the fare to the museum-------------------- A. Five hours B. Fiveo'clockC. Five milesD. Five dollars4. - Is it going to be warm next week------------------- A. Yes, it isB. I don't believe itC. No, it hasn'tD. It changes all the time5. - Here you are, . Yes, I'm here B. Yes, here we areC. Thank you very muchD. That's all right第二部分词汇与结构（20分，每小题2分）6 - 15小题：阅读下面的句子，从A、B、C、D四个选项中选出一个能填入空白处的最佳选项，并在答题纸上写出所选的字母符号。

国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)

国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)I. MULTIPLE CHOICE (10 小题，每小题2 分，共20 分)Choose the letter indicating the best choice to complete each sentence or answer each question.1.The process used to send and interpret messages is called .municationB.feedbackC.translation2. A is composed of a set of symbols.A.messageB.senderC.receiver3. A letter from a boss to his secretary is an communication.A.oralB.internalC.external4.messages are usually organized in an indirect order.A.PositiveB.NeutralC.Negative5.An obstacle to the communication process is called a(n) .A.internal barrierB.external barriermunication barrier6. A synonym for is difference.A.diversityB.ethnicityC.minority7. A is a formal report that describes a problem and recommends a solution.A.memoB.proposalC.letter8.reports present information and include little analysis.A.Formalrmalrmational9.After analyzing data, you may arrive at a(n) .A.hypothesisB・ conclusionC. recommendation10.The is what you want to achieve through a message.A.objectiveB.main ideaC.supporting informationIL TRUE/FALSE (10小题，每小题2分，共20分)Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.IL A multinational company conducts business with just one nation.12.If possible, a memo should be limited to one page-13.Cultural differences can be communication barriers.14.In good business writing, the writer sometimes addresses the receiver by name.15.There is no right or wrong way to fold a letter and insert it into an envelope-17.Proposals may be internal or external.18.There are two participants in the communication process： the message and the receiver.e indirect order when you expect your reader to response favorably to the main idea in a report.20.Analytical reports present information and include analysis, conclusions, and recommendations. III. READING COMPREHENSION （10 小题，每小题2 分，共20 分）Read the following two passages and answer the questions.Passage OneNowadays, more and more attention is being paid to "business ethics". But what does it mean? What is the importance of ethics in business?Business ethics is not about personality^ though a good personality is valuable. Ethics is the primary clement and prerequisite for successful business. No matter what you do, you should think of business as a matter of integrity. Nowadays, the slip in ethics and the absence of social responsibility, especially integrity, have led to a crisis in business, seriously influencing social development.Events resulting from a loss of trust arc being seen now and then and they affect the society in many unfortunate ways. Most people know the importance of business ethics, but still some people don't honor them. We often hear media reports on problems in business, such as adding harmful materials to products. These behaviors cause much damage to consumers, who spend money but do not get quality commodities, especially when these commodities do great harm to their health. It is difficult for people to forget the case in which some children consumed unsafe milk powder produced by a few immoral businesses, and their health suffered serious damage as a result. People can't bear this kind of behavior and the businesses responsible must be closed down and the related personnel be published.21.What is the primary component for a prosperous business?A.Good management.Business ethics.C. Reliable credit status.22.What is the influence of losing integrity?A.Hinder social development.B・ Worsen the company's reputation.C・ Reduce people's trust between each other.23.What is people's attitude towards business ethics?A.All people pay attention to business ethics.Be Most people attach importance to it and follow it.C. Lots of people know its importance but still some don't honor it.24.Which of the following items is NOT mentioned in this passage?A.The absence of ethics has led to a crisis in business world.B.Manufacturers' immoral behaviors do little harm to consumers.C.Media is important for people to know more about commodities.25.What is the author's attitude toward immoral behaviors in business?A- Critical.B.Affirmative.C.Indifferent.Passage TwoSome people make you feel comfortable when they are around. These people have something in common. And once we know what it is we can try to do it ourselves.How is it done? Here are several skills that good talkers have. If you follow the skills, they'll help you put people at their ease, and make friends with them quickly.First of all, good talkers ask questions. Almost anyone, no matter how shy he is, will answer a question. And how he answers will let you know how far you can go.Second, once good talkers have asked questions, they listen to the answers. And to find out what sort of person you are talking to, you really have to listen carefully and attentively.Real listening at least means some things. First it means not to change the subject of the conversation. Real listening also means not just listening to words but to tones of voice. If the voice sounds dull, then, it's time for you to change the subject.Finally, good talkers know well now to deal with the occasion of parting. If you want to see that person again, don't keep it a secret. Let people know what you feel, and they may walk away feeling as if they've know you half their life.26.If you follow the skills that good talkers have, they'll help you・A.make friends quicklyB.make friends slowlyG become a famous speaker27.Asking questions might be a quite good and suitable way.A.for you to make more and more new friendsB.to begin your business talksC.to get the conversation going smoothly28.Generally speaking, good talkers are persons who.A.are good at making any topic interestingB.never talk too much or too littleC・ always speak in a gentle way29.If you really take delight in meeting someone again, .A.it seems necessary for you to let him know itB.it's proper for you to give him a second handshakeC.it'll be helpful for you to have further understanding of him30.What's the main idea of the passage?A. How to be a good listener.B< How to ask questions.C.The skills that good talkers have.IV. TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.32.Your coworkers, customers, and business associates come from differentbackgrounds.33.Men and women can be hired for any job for which they arc qualified in today's workplace.34.E-mail has several advantages compared to other types of written communication.V. WRITING （2小题，每小题10分，共20分）35.According to the given facts, format a business envelope. （10 分）The sender：Mr. Brown, Manager, Tricorp Office Systems48 Commonwealth Lane, Singapore 149553Fax：（65） 276 8891The receiver:Ms. Lim, Office Manager, JL Technology Pte Lid.15 Hoy Fatt Road, Singapore 159504Fax：（65）283 053736.Write a letter in a traditional format according to the following situation. （10 分）Your best friend, Liu Hui, gave you a book as your birthday gift. Please write a letter of congratulation （感谢信）lo show your thanks, and to explain why you like the book.试题答案及评分标准（仅供参考）I. MULTIPLE CHOICE （10 小题，每小题2 分，共20 分）IL TRUE/FALSE （10小题，每小题2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book-ill. READING COMPREHENSION 小题，每小题分，共分）Read the following two passages and answer the questions.IV.TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.无论你是否意识到，你每天都要花大约三分之二的时间进行交流。

英语试题22041

试卷代号：2204中央广播电视大学2009-2010学年度第一学期“开放专科”期末考试英语I (1) 试题第一部分交际用语（共计10分，每小题2分）1-5题：阅读下面的小对话，判断答语是否恰当，恰当的选A(Right)，不恰当的选B( Wrong)，并将答案写在答题纸上。

1. - What are they doing now?- They work in a bank.A. RightB. Wrong2. - What do you think of your new job?- I think it is very difficult.A. RightB. Wrong3. - Excuse me, where's the supermarket, please?- It's next to the bank.A. RightB. Wrong4. - Are you free on Thursday?- That's a good idea.A. RightB. Wrong5. - Could you sign the register, please?- Of course.A. RightB. Wrong第二部分词汇与结构（共计40分，每小题2分）6-25题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并在答题纸上写出所选项的字母符号。

6. I have _ sandwich fro lunch.A. aB. anC. the7. I work with David in same company.A. aB. theC. /8. He sometimes drinks coffee---------breakfast time.A. atB. onC. in9. Mark is responsible ------the international market.A. inB. of forC. for10. We often have----------supper at home.A. usB. ourC. ours11. I don't clean my son's bedroom. He has to do itA. himB. hisC. himself12. I don't need---------coffee, thanks.A. someB. anyC. /13. She ----------a teacher in Shanghai last year.A. isB. wasC. were14. - Does "am"-----------afternoon?- No, it ------ morning.A. mean, meansB. means, meanC.means, means15. Y ou like swimming, but I--------- .A. am notB. don'tC. doesn't16. Polly enjoys-------the guitar in a band inher free time.A. playB. to playC. playing17.I'd like to ------ you to a party this Saturday.A. inviteB. sendC. leave18. I am not feeling very well. I ------ to seethe doctor.A. needB. should.C. would19. - -----------you like a drink? Wine? Beer?- A beer, please.A. CouldB. WouldC. Should20. Rose is -------- easy-going than Frank.A. a lotB. muchC. more21. 1 am bad at spelling, but he is -------- thanme.A. badB. worseC. worst22. - --------are you from?- I'm from Nanjing.A. WhatB. WhenC. Where23. - ------- will the meal take?- It'll take two hours, I think.A. How manyB. How muchC. Howlong24. - I'm enjoying the long summer evenings.-------------am I.A. SoB. NeitherC. Nor25. - I'm tired.------------taking a holiday?A. What aboutB. Why don't youC.Would you like第三部分句型变换（共计15分，每小题3分）26-30小题：根据括号里的提示或利用括号里的词语改写下列句子，并将答案写在答题纸上。

中央电大专科开放英语ABC试题2010年1月

试卷代号：2730中央广播电视大学2009—2010学年度第一学期“开放专科”期末考试开放英语ABC 试题2010年1月一、从A、B、C、D四个选项中选出划线部分读音不同的词，并将所选项的字母符号写在各题前的( )中。

(10分，每题2分)( ) 1. A. cat B. bag C. back D. paper( ) 2. A. every B. evening C. well D. American ( ) 3. A. box B. on C. those D. clock( )4. A. six B. write C. nice D. rise( )5. A. meal B. head C. leave D. teach二、根据读音规则选出下列词的正确读音，并将所选项的字母符号写在各题前的( )中。

(10分，每题2分)( ) 1. doctor A./'da:kta/ B./'dakte/ C./'daukta/( ) 2. carry A./'keiri/ B./'keri/ C./'kaeri/( )3. cloud A./klaud/ B./klaud/ C./klu:d/( )4. warm A./wa:m/ B./wa:m/ C./wa:m/( ) 5. green A./gren/ B./grein/ C./gri:n/三、选择填空。

阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将所选项的字母符号写在各题前的( )中。

(30分，每题2分)( ) 1. I have_________ small nice house.A.aB. anC. the( )2. I have a sister. Her name__________ Jane.A. amB. isC. are( )3. He lives________ the third floor.A. atB. inC. on( )4. There ________ a shop near my home.A. isB. areC. be( )5. I go to work_______ foot.A. byB. onC. with( )6. I can do it_________.A. meB. mineC. myself( )7. I like watching TV _____________the evening.A. inB. atC. on( )8. There are ____________students in the class.A. anyB. manyC. much( )9. This pencil is not mine. It's_________.A. she'sB. herC. hers( ) 10. Teacher's Day is _______September l0th.A. atB. inC. on( ) 11. I like my dogs, but my husband doesn't likeA. itB. itsC. them( ) 12. He likes tea, but I_________.A. am notB. don'tC. doesn't( ) 13. Wednesday comes after____________________.A. ThursdayB. TuesdayC. Friday( ) 14. It isn't far from here, ___________?A. is itB. does itC. isn' t it( ) 15. ___________modern girl she is!A. HowB. WhatC. What a四、阅读下列短文，从A、B、C三个选项中选择一个正确答案，并将所选项的字母符号写在各题前的( )中。

中央广播电视大学2009-2010学年度第一学期“开放专科”期末考试(半开卷)中国现代文学试题

试卷代号:2411中央广播电视大学2009-2010学年度第一学期“开放专科”期末考试(半开卷)中国现代文学试题 2010年1月一、填空题(要求:书写规范，不得有错别字。

每空2分，共30分)1.“汉译小说”的出现，开始于在《清议报》上的提倡，而“汉译小说”的流行，则开始于林纾。

2. 1921年3月出版的胡适的《》，是中国现代文学史上的第一部个人诗集。

3. 1907年，在日本的留学生李叔同、欧阳予倩等组织的“”，是中国文学史上最早的话剧团体。

4.鲁迅的回忆散文集《朝花夕拾》，曾在《》杂志上以《旧事重提》为副题发表。

5. 1927年与王映霞在上海相遇后，几乎每天都要在日记里记下对王映霞的相思和爱慕，后结集有《日记九种》出版。

6.徐志摩生前共出版过《志摩的诗》、《翡冷翠的一夜》、《猛虎集》三本诗集，此外，还有其身后经亲友整理编印的诗集《》等。

7.《金粉世家》是张恨水写得最好的小说，在_ 的形象塑造上具体表现出当时正风靡全国的人道主义思潮的影响。

8.《春蚕》是_ 农村题材小说中成就最为突出的一篇，也是当时“丰收成灾”作品中最早也最卓越的代表。

9.最能体现巴金后期小说创作成就的，是被称为“人间三部曲”的《憩园》、《第四病室》和《》。

10. 1938年，“文协”成立后，_ 被推举为常务理事和总务部主任，主持日常工作，组织出版了“文协”会刊《抗战文艺》，直至抗战胜利。

11. 1934年，_ 在回乡的行程中给妻子张兆和写了近50封信，这些书信经过加工整理，以系列散文的形式发表，后结集成《湘行散记》。

12._ 的《上海的狐步舞》曾注明“一个断片”，是描述1931年的上海风情的长篇小说《中国1931》中的一节。

13.李劫人的三部曲《死水微澜》、《暴风雨前》和《大波》，被文学史誉为“小说”。

14. 1923年暑假，冯至参加了“浅草社”，并在《_ 》上发表诗歌和散文。

15.穆旦在西南联大的四年中，创作和发表了大量的诗作，从而使他成为了“诗派”中最有代表性的诗人。

中央电大第一学期“开放专科”期末考试英语听力试题及答案[范文模版]

中央电大第一学期“开放专科”期末考试英语听力试题及答案[范文模版]第一篇：中央电大第一学期“开放专科”期末考试英语听力试题及答案[范文模版]中央广播电视大学第一学期“开放专科”期末考试英语专业英语听力(2)试题Section One Directions, In this section, you will hear IO short dialogues.You will hear each one twice.At the end of each conversation, a question will be asked about what was said.After each question there will be four choices A, B, C and D.Decide which one is the best answer to the question.(20 points, 2 points each)Dialogue 1 A.Finish the work.B.Watt until next morning.C.Go home.D.Have a rest there.Dialogue 2 A.He bought a new red car.B.He sold Kathy a new red car at full price.C.He closed for the day.D.He sold a car.Dialogue 3 A.He is on holiday.B.He never does his homework early.C.He wants to finish his homework before Friday.D.He will finish his homework soon.Dialogue 4 A.No, he“s too busy.B.The woman hasn”t been able to ask him yet.C.Yes, even though he“s busy.D.Richard hasn”t decided yet.Dialogue 5 A.Making a cal l.B.Waiting at the bus station.C.Knocking at the door.D.Nodding on the bus.Dialogue 6 A.He just reminded her of her birthday.B.He was going to take her out to buy a beautiful rose she liked.C.He was going to buy a beautiful rose for her birthday.D.He brought her a beautiful rose for her birthday.Dialogue 7 A.Studying engineering.B.Skydriving.C.Working as a mechanic.D.Doing a lot of fascinating things.Dialogue 8 A.He hurt himself.B.His car was out of order.C.His car was stolen.D.He had an accident.Dialogue 9 A.She doesn“t know how long they”ll have to wait.B.They aregoing to be in Beijing at 2:30.C.They are already very late.D.The train will leave in a minute.Dialogue 10 A.That Tom is more cheerful than Billy.B.That Tom is more intelligent than Billy.C.That Billy is more intelligent than Tom.D.That Billy is more cheerful than T om.Section Two Directions: In this section , you will hear 5 dialogues.You will hear them only once.Listen to the dialogues and write “T”(true)or “F”(false)in the brackets for each of“ the following statements on the ANSWER SHEET.(30 points, 2 points each)Dialogue A 11.The man says that he has been to Thailand.12.The man went to China last year.13.The woman suggests that the two of them go and visit China and Thailand.Dialogue B 14.Mary likes swimming, hiking and playing golf.15.George likes playing table tennis and walking a lot.16.Mary finds sports keep her in good shape.Dialogue C 17.The man wants to buy a few caps.18.A size 58 cap fits the man well.19.The price of the cap is 360 yuan.Dialogue D 20.The man assumed there would be a TV set in his room, but there wasn”t.21.The hotel installs TV sets free of charge.22.If the man decides to rent a TV, he can call the receptionist.Dialogue E 23.If the customer hadn’t found the mistake in the bill, he would have been overcharged by 5.50 dollars.24.The customer paid his bill by credit card.25.The meal cost the customer less than 25 dollars.Section Three Directions: In this section, you will hear 3 passages twice.After each passage, choose the to the dialogues three possible answers A, B and C for each item.(30 points, 2 points each)Passage A 26.Edison was born in a family with children.A.four B.six C.eight 27.He was interested in at an early age.A.mathematics B.science C.telephone 28.During the day Edison.A.read books and made experiments B.operated machines C.sent messages 29.The other operators told Edisonevery hour.A.to answer massages B.to telegraph the letter A C.to send a message 30.One night, the other operators found.A.Edison was reading books B.Edison was sending the letter A C.an instrument was sending the letter A Passage B 31.How dose Tracey make a living?.A.She gets her unemployment benefit B.Her mother gives her a couple of pounds now and then C.Both A and B 32.Why dose Tracey buy the local paper every day?.A.Because she is interested in the advertisements B.Because she is interested in the news C.Because she is interested in entertainment 33.What dose one find in the “Situations Vacant” column?.A.News about the current situation B.News about sports C.News about jobs 34.How many applicants are there for each job?.A.15 B.50 C.150 35.Tracey used only to be interested in becoming.A.a nurse B.a dentist“s receptionist C.a hotel receptionist Passage C 36.What is NOT the feeling of the foreign students in American classrooms?A.Shocked.B.Uncomfortable.C.Afraid.37.What is Professor Edward A.Johnson usually called by his students? A.Professor Johnson.B.Edward.C.Mr.Johnson.38.What is American students” attitude toward their teachers? A.They do not respect them.B.They admire them very much.C.They can openly criticize them..39.How would a foreign student feel if he tried to imitate the behavior of the American students?A.Disrespectful.B.Polite.C.Easy.40.How can this problem be solved according to the passage? A.There is no answer.B.Return to their homeland.C.Time will help.Section Four Direction: In this section, you will hear a passage twice.Listen carefully and fill in the blanks with the missing information.(10 points, 1 point each)Three years ago, American 41)explorers found a ship which they believe was used by the well-known pirateBlackbeard.Blackboard“s real name was Edward Teach.Little is known about his early life.Reports say Blackbeard was very 42).He often tortured people he captured.He murdered many of them.Blackboard was caught and killed in 43).The ship was found near the 44)of the southeastern state of North Carolina.The underwater explorers believe it was called the ”Queen Anne“ s Revenge”.Blackbeard used Its 45)large guns to capture and 46)other ships.The “Queen Anne’s Revenge” sank a few months before Blackbeard died.Recent tests on the wood show that the ship was built as a French 47)ship in the 48)of the 49).History experts say Blackbeard the “Queen Anne’s Revenge” from the French.This is not the first pirate ship to have been 50)near the United States.Section Five Directions: In this section, you will hear a short passage 4 times.Listen carefully and don“t write during the first reading.During the second and third reading, try to write what you”ve heard on your Answer Sheet.Check you writing when the passage is read the fourth time.(10 points)中央广播电视大学2002—2003学年度第一学期“开放专科”期末考试英语专业英语听力(2)试题答案及评分标准Section One Directions: In this section, you will hear 10 short dialogues.You will hear each one twice.At the end of each conversation, a question will be asked about what was said.After each question there will be four choices A, B, C and D.Decide which one is the be3t answer to the question.(20 points, 2 points each)Dialogue 1 A Dialogue 2 D Dialogue 3 B Dialogue 4 B Dialogue 5 A Dialogue 6 D Dialogue 7 B Dialogue 8 B Dialogue 9 C Dialogue 10 BSection Two Directions, In this section, you will hear 5dialogues.You will hear them only once.Listen to the dialogues and write “T”(true)or “F”(false)in the brackets for each of the following statements on the ANSWER SHEET.(30 points, 2 points each)Dialogue A 11.(T)12.(F)13.(T)Dialogue B 14.(F)15.(T)16.(F)Dialogue C 17.(F)18.(F)19.(T)Dialogue D 20.(T)21.(F)22.(F)Dialogue E 23.(T)24.(F)25.(T)Section Three Directions, In this section, you will hear 3 passages twice.After each passage, choose the best answer from the three possible answers A, B and C for each item.(30 points, 2 points each)Passage A 26.C 27.B 28.A 29.B 30.C Passage B 31.C 32.A 3B.C 34.B 35.B Passage C 38.C 37.B 38.C 39.A 40.CSection Four Directions: In this section , you will hear a dialogue twice.Listen carefully and fill in the blanks with the missing information.(10 points, 1 point each)41.underwater 42.cruel 43.1718 44.coast 45.forty 46.damage 47.trading 48.middle 49.1600s 50.discoveredSection Five Directions: In this section , you will hear a 5-hort passage 4 times.Listen carefully and don’t write during the first reading.During the second and third readings , try to write what you“ve heard on your Answer Sheet.Check your writing when the passage is read the fourth time.(10 points)The world is not only hungry, it is also thirsty for water.This may seem strange to you, since nearly 75 per cent of the earth”s surface is covered with water.But about 97 percent of this huge amount is seawater, or salt water.Man can only drink and use the other three per cent-the fresh water that comes from rivers, lakes, underground, and other sources.And we cannot even use all of that, because some of it is in the form of icebergs and glaciers.Even worse, some of it has been polluted.*评分标准(第四、五部分)第四部分(Section Four)每空1分；数字写错或单词拼写错误都扣1分，大小写错误不扣分。

【VIP专享】商务交际英语试题及参考答案

商务交际英语（1）试题及参考答案试卷代号：2139中央广播电视大学“开放专科”期末考试英语专业商务交际英语（1）试题注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

二、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

I . MULTIPLE CHOICE （10小题，每小题1分，共10分）Choose the letter indicating the best choice to complete each sentence or answer each question:1. Which of the following is an internal barrier to communication?a. the shyness of a person.b. a domineering bossc. a room that is so hot that everyone is impatient with each otherd. all of the above are internal barriers2. Which of the following is a message delivery medium that avoids the problem of "telephone tag"?a. a scannerb. a telephone callc. e-maild. a CPU3. What happens during the first stage of effective team development?a. Team members determine their group goals.b. Team members get acquainted and begin to exchange information.c. The team leader assigns roles to various team members.d. The team learns how to solve problems and overcome conflict.4. What is the main objective of a message that tells the receiver abouta new product that wili soon be available in stores?a. To informb. To requestc. To recordd. To persuade5. Which of the following sentences contains a redundant expression?a. Currently we have an overstock of red and blue T-shirts, as of this week.b. As of last quarter, our sales projections were accurate.c. The trend is to underestimate the market value of existing properties.d. Quality is our primary concern, regardless of the impact on production schedules.6. Memos are ______________.a. harder to format and key than lettersb. used to send a message to a supervisor in another companyc. used to send a goodwill message to a coworkerd. usually more formal than business letters7. Abuses of e-mail message writing include ______________.a. spammingb. shoutingc. telecommutingd. both a and b8. Which type of letter is considered a goodwill letter?a. A letter of acknowledgmentb. A positive responsec. A routine requestd. All of the above would be considered a goodwill letter9. Which of the following would be part of an analytical report?a. problem statementb. conclusionsc. recommendationsd. all of the above10. Which of the following is a preliminary part of a formal report?a. bibliographyb. title pagec. both a and bd. neither a nor bII. TRUE/FALSE（10小题，每小题1分，共10分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.T/F_______ 11. While computers are becoming smaller and more powerful, they arebecoming more expensive._______ 12. In some cultures, nodding the head means "no" instead of "yes"._______ 13. A heterogeneous group is one that includes people with a mixture ofbackgrounds, abilities, and strengths._______ 14. Only positive messages need to have a positive tone; negative messagescan only be negative in tone._______ 15. Minutes are sent only to the meeting participants._______ 16. Most bad-news messages should be written in the indirect order._______ 17. Letters with negative messages typically open with reasons for thenegative news._______ 18. For a blind copy, the initials be appear on the copy but not on an original._______ 19. Gathering data by talking with customers is called secondary research._______ 20. When writing in a personal style, use the pronouns you and 1.III. ERROR CORRECTION（10分）Rewrite the following short paragraph by identifying all errors and correcting them:Our four-persons committee has met several times to discuss the possibility of flexible scheduling. There has been some good arguments on both sides of the issue, but, unfortunately, we are deadlock in our voting. Would you agree appointing a fifth member to break the tie and help our resolve this important matter? Thank you. IV. READING COMPREHENSION（10小题，每小题2分，共20分）Read the following two passages and answer the questions.Passage One:In the past, the work day was from 9 to 5 and the work week went from Monday through Friday. Rush hour, both morning and evening, was a nightmare as roads became jammed with commuters going to and from the office. While rush hour seems to be here to stay, the traditional work day and work week are gradually becoming a thing of the past.Companies today are facing issues such as office overcrowding and employees" desires, which compel management to be creative in how and where work gets done. Many offices find it beneficial to have flexible working hours. For example, employees may put in their eight hours sometime between the 7:00 a. m. and 6:30 p. m. Others may choose to put in four ten-hour days a week instead of coming to the office five days.Flextime can also help save employers from the expense of expanding an office because of overcrowding. Desirable office space is at a premium in most urban markets, and opening a branch office takes time. Some companies may choose to outsource work, but others do not want to lose creative control. With flextime, more employees can share office space because not everyone is thereat the same time. Whatever a company"s situation, it takes creativity, patience and teamwork to have a pleasant and productive working environment.26. What causes rush hour?a. Commuters not planning well enough.b. Too many people heading for work at one time.c. People"s desire to drive too fast.27. On the whole, employees seem to _____________.a. be reluctant to get involved in deciding when they workb. resent not always working from 9 to 5c. take advantageof creative working arrangements28. What is one advantage of flexible working hours?a. More employees will be at work at the same time.b. Employees will work longer hours.c. Flexibility is cheaper than office expansion.29. According to the passage, desirable office space is _____________.a. expensiveb. hard to findc. very crowded30. Opening a branch office _____________.a. will not help overcrowding problemsb. does not happen overnightc. is bad for businessPassage Two:Most nations of the world export goods to other countries.Likewise, many import goods from other nations. Why do countries engage in international trade?Firstly, some countries of the world have certain conditions that provide them with a basis for international trade. For example,Columbia and Brazil have just the right climate for growing coffee.They export the surplus to earn foreign exchange to pay for thegoods they import.Secondly, if a country has an abundance of natural resources, it generally exports some of them. Rubber from Malaysia and oil from the Middle East countries are examples.Thirdly, if a nation is advanced in science and technology, it can produce sophisticated machinery and equipment, such as computers, jet airplanes and electric generators. Their manufactured goods areusually sold at high prices in the international market. So they enjoy favorable conditions in the international trade.In addition to trade in goods, there is another form of trade, i. e.trade in services. The former is called visible trade, and the latter, invisible trade. Transportation, insurance, financing and tourism are some of the forms of invisible trade. Trade in these forms can be as important to some nations as the exchange of goods is to others.31. According to the passage, international trade means_____________.a. exporting goods to other countriesb. exporting goods to and import goods from other countriesc. exchanging not only goods but also service with othercountries32. The reason for countries of the world to engage in international tradeis _____________.a. to build up friendship with people in other countriesb. to exchange what one has for what one needsc. to provide assistance to poor countries33. Saudi Arabia usually exports _____________ to other countries.a. oilb. coffeec. computer34. Who suffer from unfavorable conditions in international trade?a. The developed countries.b. The developing countries.c. The countries in West Europe.35. 10. Which of the following are viewed as invisible trade?a. Coffee, rubber and oil.b. Computers, airplanes and electric generators.c. Transportation, insurance, financing and tourism.V . TRANSLATION （3段短文，每段5分，共15分）Translate the following passages into Chinese:36. successful teams are made up of individuals who have differentbackgrounds. In an organization, effective work teams have to bebased on function, purpose, or individual expertise rather than onpersonality.37. To cut down in wordiness, use the active voice rather than thepassive voice. Using the active voice helps you be direct and keeps your sentences from being too wordy.38. Formal reports are more complex and longer than informal reports.Because of this complexity, you may spend more time organizing and writing a formal report than you would prepare an informal report.Formal reports may be used when writing to the top management of an organization.VI. WRITING (35分)39. According to the given facts, format a business envelope: （5分）The sender:Kang Zhuang, General Manager of FORWARD BICYCLE CO. LTD.987 Jiangnan Road, Kunshan, Jiangsu, China, 215300Tel; (0520)5000000Fax; (0520)5000001The receiver:Mr. Fred Johns, Chief Buyer of Kiddie Komer, Inc.# 202-418 Richards Street, Vancouver, B. C. Canada V6S 3A740. Write a correctly laid out memo according to the following. (10分)Jane Simmons, Personnel Manager of Alpha Electronics, 80 - 90 Zeus Street, Manchester GG73 6LP, says to you, "Will you write a memo for me to Simon Clark, my deputy, please?When he returns from holiday next Monday I shall be starting a three-day conference at Harogate. Ask him to interview the four candidates for the clerical vacancy in the Mailing Section on Monday, starting at 2 :30 p. m. He should make an appointment if there is a suitable candidate. The candidates have been invited for interview and their application forms and references are in the middle drawer of my desk. I" 11 leave my desk keys with you. On Tuesday at 10 a. m. Gerry Rhodes, the Union Rep, has an appointment to see me. If Simon I can deal with whatever he wants, I shall be grateful. If not, I"ll make another appointment to see Gerry when I"m back on Tuesday. "41. Write a letter according to the situation below, using the block format and open punctuation. （20分）Situation: Two months ago you contacted a Scottish company, the Organisers of Scottish Exhibitions (OSE), based at 9 Rider Street, Charlestown, CH3 MN1, to organize a 3-day exhibition of your products in Glasgow. The exhibition took place last week andyou have heard from your staff and customers that it was a disaster because of the inefficient planning of the deputy director of OSE, Barbara Minter.Write a letter to Mrs. Minter, describing what went wrong, the consequences for your company and what you want. Make up any necessary details.参考答案及评分标准I. MULTIPLE CHOICE (10小题，每小题1分，共10分)Choose the letter indicating the best choice to complete each sentence or answer each question:1. a2. c3. b4. d5. a6. c7. d8. a9.d 10. bII. TRUE/FALSE (10小题，每小题1分，共10分)Write a T in the space provided if the statement is true. Write anF in the space if the statement is false.11. F 12. T 13. T 14. F 15. F 16. T 17. F 18. T 19. F 20. TIII. ERROR CORRECTION (10分)Rewrite the following short paragraph by identifying all errors and correcting them:Our four-person committee has met several times to discuss the possibility of flexible scheduling. There have been some good arguments on both sides of the issue, but, unfortunately, we are deadlocked in our voting. Would you agree to appointing a fifth member to break the tie and help us resolve this important matter? Thank you.评分标准：短文中有5个错，找出错误5分；改正错误5分。

中央广播电视大学—学年度第一学期“开放专科”期末考试英语语音.doc

试卷代号：2162中央广播电视大学2008—2009学年度第一学期“开放专科”期末考试英语语音试题2009年1月注意事项一、将你的学号、姓名及分校(工作站)名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

二、仔细阅读题目的说明，并按题目要求答题。

答案必须写在答题纸的指定位置上，写在试卷上无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

四、考试时间为40分钟，包括誊写答案时间。

I. Which did you hear? (1 point for each correct answer)Choose from the following groups of words the one you hear. Mark the corresponding letter in your answersheet. Each of the words will be read once only.1. A. all B. or C. oil D. A12. A. hope B. hop C. hip D. heap3. A. price B. praise C. please D. prize4. A. hit B. height C. heat D. hate5. A. lock B. log C. luck D. lark6. A. wide B. wade C. wet D. wait7. A. share B. sheer C. shore D. shoe8. A. boat B. boot C. but D. bought9. A. love B. laugh C. loof D. life10. A. curse B. cause C. case D. courseIl. Listen and respond. (2 points for each correct answer)Choose the correct answers/responses to the questions you hear. Mark the corresponding letter in your answersheet. Each of the sentences will be read twice.1. A. Yes, did you win it?B. Yes, it' s really cheap.2. A. Yes, a passenger ship.B. Yes, a black sheep.3. A. Yes, they've bought a new house.B. Yes, they're leaving by bus.4. A. GUESS.B. GAS.5. A. I'm glad to hear that.B. I'm sorry to hear that.Ⅲ. How do you pronounce the word? (2 points for each correct word)Listen to the following sentences and write down the phonetic symbols of the underlined words.Each of the sentences will be read twice.Example: I bought a new raincoat the other day. /'reinkaut/1. It's hard to estimate the size of English vocabulary.2. There are many kinds of dictionaries.3. Some stories and songs taught religious beliefs.4. Foods like ice cream and bananas taste sweet.5. The rainforests make vital contribution to the environment.6. Are you taking a vacation this summer, Linda?7. Maybe I can give you some directions.8. The shirt is good but expensive.9. I told them to finish it as soon as possible.10. Did you enjoy the concert last night?IV. Intonation units. (1 point for each sentence)Listen to the following sentences and mark out the intonation units. Each of the sentences will be read once only.Example: Those who sold quickly/ made a profit.1. She must have been here for a while.2. When does he leave for school in the morning?3. I had a call from Bill the other day.4. An idiom is a group of words with a special meaning.5. You shouldn't tell that girl any private information, because she has a big mouth.6. My Chinese course ends in a few months.7. I have an appointment today but I can do it tomorrow.8. We've been waiting for an hour and a half.9. He said that he would like us to come for the party.10. Do you happen to know where I can get a bus?V. Nucleus. (2 points for each sentence)Listen to the following sentences and mark out the nucleus of each of the intonation units. The dialogues will be read twice.Example:A: It's hot and sticky! Is it always as hot as this here in ( ) summer?B: I thought you'd be used to hot weather. Didn't you use to work in Mexico ( ) City? Temperatures get pretty high there, don't ( )they?A: But it's much drier there, so I didn't mind the heat so much. The nights are cooler too, because the temperature drops quite a lot when the sun ( )sets.B: I see. What about the winters in ( )Mexico? Are they the same as here in ( ) Guangzhou?A: Oh no, the winters here are much milder. It's far colder in ( Mexico. Youhave to wear a lot of extra clothes,B: Just like in Beijing.A: Oh, no... not as cold as that! Beijing must be one of the coldest cities in the world in ( ) winter.B: Well, it's all very different from England, isn't ( )it?A: Yes, that's certainly true. The English climate is much milder. And much more changeable, ( ) too.VI. Dictation (3 points for each correct phrase)Listen to the following passage and fill in the missing words or phrases. The passage will be read three times. During the second reading, a short pause will be given after each of the sentences with missing words.Comfort FoodIt's nalural for people to eat when they' re (1) But people eat for other reasons, too. Do you ever eat because you're with friends and everyone else is (2) ?Do you ever eat because you feel (3) , or because you are under stress? Many people do. People often eat to feel (4) When people eat to feel better, they don't eat just anything. They want specific kinds of food. They want food that helps them (5)They want comfort food.What is comfort food? For most people, it's food that is (6) to prepare. It is often soft, so it is easy to eat. Eating it gives people a (7) feeling. Sometimes it isa type of food that people loved as children. Maybe they used to eat it at specific times or(8) . Maybe it is food their mother used to (9) Comfort food makespeople feel "Somebody's taking care of me."Yes. People eat to feel better. But more often, they eat comfort foods when they already feel (10) They eat them to celebrate or reward themselves.试卷代号：2162中央广播电视大学2008—2009学年度第一学期“开放专科”期末考试英语语音试题答案及评分标准(供参考)2009年1月I. Which did you hear? (! point for each correct answer)1. A2. B3. B4. C5. A6. D7. A8. C9. B 10. DII. Listen and respond. (2 points for each correct answer)1. A 2 B 3. A 4. B 5. AⅢ. How do you pronounce the word? (2 points for each correct word)IV. Intonation units. (1 point for each sentence)Example: Those who sold quickly/ made a pro{it.1. She must have been here/ for a while.2. When does he leave for school/ in the morning?3. I had a call from Bill/ the other day.4. An idiom is a group of words/ with a special meaning.5. You shouldn't tell that girl/ any private information, /because she has a big mouth.6. My Chinese course ends/ in a few months.7. I have an appointment today/but I can do it tomorrow.8. We've been waiting/ for an hour and a half.9. He said/ that he would like us/ to come for the party.10. Do you happen to know/ where I can get a bus?VI. Dictation. (3 points for each correct phrase)1. hungry2. eating3. tired4. better5. relax6. easy7. warm8. places9. make 10. happy试卷代号：中央广播电视大学2011-2012学年度第一学期“开放专科”期末试卷比较初等教育试题2012年1月一、填空题（每空2分，共20分）1．英国比较教育家尼古拉斯·汉斯认为，“（）”是比较研究各国教育时必须特别重视的因素。

商务交际英语试题及参考答案

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

二、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

I . MULTIPLE CHOICE （10小题，每小题1分，共10分）Choose the letter indicating the best choice to complete each sentence or answer each question:1. Which of the following is an internal barrier to communication?a. the shyness of a person.b. a domineering bossc. a room that is so hot that everyone is impatient with each otherd. all of the above are internal barriers2. Which of the following is a message delivery medium that avoids the problem of "telephone tag"?a. a scannerb. a telephone callc. e-maild. a CPU3. What happens during the first stage of effective team development?a. Team members determine their group goals.b. Team members get acquainted and begin to exchange information.c. The team leader assigns roles to various team members.d. The team learns how to solve problems and overcome conflict.4. What is the main objective of a message that tells the receiver about a new product that wili soon be available in stores?a. To informb. To requestc. To recordd. To persuade5. Which of the following sentences contains a redundant expression?a. Currently we have an overstock of red and blue T-shirts, as of this week.b. As of last quarter, our sales projections were accurate.c. The trend is to underestimate the market value of existing properties.d. Quality is our primary concern, regardless of the impact on production schedules.6. Memos are ______________.a. harder to format and key than lettersb. used to send a message to a supervisor in another companyc. used to send a goodwill message to a coworkerd. usually more formal than business letters7. Abuses of e-mail message writing include ______________.a. spammingb. shoutingc. telecommutingd. both a and b8. Which type of letter is considered a goodwill letter?a. A letter of acknowledgmentb. A positive responsec. A routine requestd. All of the above would be considered a goodwill letter9. Which of the following would be part of an analytical report?a. problem statementb. conclusionsc. recommendationsd. all of the above10. Which of the following is a preliminary part of a formal report?a. bibliographyb. title pagec. both a and bd. neither a nor bII. TRUE/FALSE（10小题，每小题1分，共10分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.T/F_______ 11. While computers are becoming smaller and more powerful, they arebecoming more expensive._______ 12. In some cultures, nodding the head means "no" instead of "yes"._______ 13. A heterogeneous group is one that includes people with a mixture ofbackgrounds, abilities, and strengths._______ 14. Only positive messages need to have a positive tone; negative messagescan only be negative in tone._______ 15. Minutes are sent only to the meeting participants._______ 16. Most bad-news messages should be written in the indirect order._______ 17. Letters with negative messages typically open with reasons for thenegative news._______ 18. For a blind copy, the initials be appear on the copy but not on an original._______ 19. Gathering data by talking with customers is called secondary research._______ 20. When writing in a personal style, use the pronouns you and 1.III. ERROR CORRECTION（10分）Rewrite the following short paragraph by identifying all errors and correcting them:Our four-persons committee has met several times to discuss the possibility of flexible scheduling. There has been some good arguments on both sides of the issue, but, unfortunately, we are deadlock in our voting. Would you agree appointing a fifth member to break the tie and help our resolve this important matter? Thank you. IV. READING COMPREHENSION（10小题，每小题2分，共20分）Read the following two passages and answer the questions. Passage One:In the past, the work day was from 9 to 5 and the work week went from Monday through Friday. Rush hour, both morning and evening,was a nightmare as roads became jammed with commuters going to and from the office. While rush hour seems to be here to stay, the traditional work day and work week are gradually becoming a thing of the past.Companies today are facing issues such as office overcrowding and employees" desires, which compel management to be creative in how and where work gets done. Many offices find it beneficial to have flexible working hours. For example, employees may put in their eight hours sometime between the 7:00 a. m. and 6:30 p. m. Others may choose to put in four ten-hour days a week instead of coming to the office five days.Flextime can also help save employers from the expense of expanding an office because of overcrowding. Desirable office space is at a premium in most urban markets, and opening a branch office takes time. Some companies may choose to outsource work, but others do not want to lose creative control. With flextime, more employees can share office space because not everyone is thereat the same time. Whatever a company"s situation, it takes creativity, patience and teamwork to have a pleasant and productive working environment.26. What causes rush hour?a. Commuters not planning well enough.b. Too many people heading for work at one time.c. People"s desire to drive too fast.27. On the whole, employees seem to _____________.a. be reluctant to get involved in deciding when they workb. resent not always working from 9 to 5c. take advantageof creative working arrangements28. What is one advantage of flexible working hours?a. More employees will be at work at the same time.b. Employees will work longer hours.c. Flexibility is cheaper than office expansion.29. According to the passage, desirable office space is _____________.a. expensiveb. hard to findc. very crowded30. Opening a branch office _____________.a. will not help overcrowding problemsb. does not happen overnightc. is bad for businessPassage Two:Most nations of the world export goods to other countries.Likewise, many import goods from other nations. Why do countries engage in international trade?Firstly, some countries of the world have certain conditions that provide them with a basis for international trade. For example,Columbia and Brazil have just the right climate for growing coffee.They export the surplus to earn foreign exchange to pay for the goods they import.Secondly, if a country has an abundance of natural resources, it generally exports some of them. Rubber from Malaysia and oil from the Middle East countries are examples.Thirdly, if a nation is advanced in science and technology, it can produce sophisticated machinery and equipment, such as computers, jet airplanes and electric generators. Their manufactured goods are usually sold at high prices in the international market. So they enjoy favorable conditions in the international trade.In addition to trade in goods, there is another form of trade, i. e.trade in services. The former is called visible trade, and the latter, invisible trade. Transportation, insurance, financing and tourism are some of the forms of invisible trade. Trade in these forms can be as important to some nations as the exchange of goods is to others.31. According to the passage, international trade means_____________.a. exporting goods to other countriesb. exporting goods to and import goods from other countriesc. exchanging not only goods but also service with othercountries32. The reason for countries of the world to engage in international tradeis _____________.a. to build up friendship with people in other countriesb. to exchange what one has for what one needsc. to provide assistance to poor countries33. Saudi Arabia usually exports _____________ to other countries.a. oilb. coffeec. computer34. Who suffer from unfavorable conditions in international trade?a. The developed countries.b. The developing countries.c. The countries in West Europe.35. 10. Which of the following are viewed as invisible trade?a. Coffee, rubber and oil.b. Computers, airplanes and electric generators.c. Transportation, insurance, financing and tourism.V . TRANSLATION （3段短文，每段5分，共15分）Translate the following passages into Chinese:36. successful teams are made up of individuals who have differentbackgrounds. In an organization, effective work teams have to bebased on function, purpose, or individual expertise rather than onpersonality.37. To cut down in wordiness, use the active voice rather than thepassive voice. Using the active voice helps you be direct and keeps your sentences from being too wordy.38. Formal reports are more complex and longer than informal reports.Because of this complexity, you may spend more time organizing and writing a formal report than you would prepare an informal report.Formal reports may be used when writing to the top management of an organization.VI. WRITING (35分)39. According to the given facts, format a business envelope: （5分）The sender:Kang Zhuang, General Manager of FORWARD BICYCLE CO. LTD.987 Jiangnan Road, Kunshan, Jiangsu, China, 215300Tel; (0520)5000000Fax; (0520)5000001The receiver:Mr. Fred Johns, Chief Buyer of Kiddie Komer, Inc.# 202-418 Richards Street, Vancouver, B. C. Canada V6S 3A740. Write a correctly laid out memo according to the following. (10分)Jane Simmons, Personnel Manager of Alpha Electronics,80 - 90 Zeus Street, Manchester GG73 6LP, says to you, "Will youwrite a memo for me to Simon Clark, my deputy, please?When he returns from holiday next Monday I shall be starting a three-day conference at Harogate. Ask him to interview the four candidates for the clerical vacancy in the Mailing Section on Monday, starting at 2 :30 p. m. He should make an appointment if there is a suitable candidate. The candidates have been invited for interview and their application forms and references are in the middle drawer of my desk. I" 11 leave my desk keys with you. On Tuesday at 10 a. m. Gerry Rhodes, the Union Rep, has an appointment to see me. If Simon I can deal with whatever he wants, I shall be grateful. If not, I"ll make another appointment to see Gerry when I"m back on Tuesday. "41. Write a letter according to the situation below, using the block format and open punctuation. （20分）Situation: Two months ago you contacted a Scottish company, the Organisers of Scottish Exhibitions (OSE), based at 9 Rider Street, Charlestown, CH3 MN1, to organize a 3-day exhibition of your products in Glasgow. The exhibition took place last week andyou have heard from your staff and customers that it was a disaster because of the inefficient planning of the deputy director of OSE, Barbara Minter.Write a letter to Mrs. Minter, describing what went wrong, the consequences for your company and what you want. Make up any necessary details.参考答案及评分标准I. MULTIPLE CHOICE (10小题，每小题1分，共10分)Choose the letter indicating the best choice to complete each sentence or answer each question:1. a2. c3. b4. d5. a6. c7. d8. a9.d 10. bII. TRUE/FALSE (10小题，每小题1分，共10分)Write a T in the space provided if the statement is true. Write anF in the space if the statement is false.11. F 12. T 13. T 14. F 15. F16. T 17. F 18. T 19.F 20. TIII. ERROR CORRECTION (10分)Rewrite the following short paragraph by identifying all errors and correcting them:Our four-person committee has met several times to discuss the possibility of flexible scheduling. There have been some good arguments on both sides of the issue, but, unfortunately, we are deadlocked in our voting. Would you agree to appointing a fifth member to break the tie and help us resolve this important matter? Thank you.评分标准：短文中有5个错，找出错误5分；改正错误5分。

国家开放大学电大《商务英语》期末试题

第一部分一、交际用语(共计10分, 每小题2 分)1-5 题: 阅读下面的小对话, 选择恰当的答语。

（B ）1.Could you give me an example of good team working there?。

A. Sorry. I can see from your resumeB. Sure. I was the treasurer of the Students UnionC. Not at all. I was in charge of sales for Corporate Pan-Asia（C ）2. Where shall we have the meeting?.A. The first conference room is spaciousB. The first conference room isn't goodC. In the first conference room( C )3. Do you have any suggestions about it?.A. No, I have no ideaB. Let me give you a handC. After I read it in detail, will tell you my opinion( A )4. Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?.A. Good morning, Ms. Lin. Nice to meet youB. No, thank youC. Good morning, Ms. Lin. This is Daniel Anderson speaking（A ）5. Well, after my report, there’ll be a break for refreshments..A. The break won't be longB. All right, I seeC. All right, I'll see it二、词汇与结构(共计30 分,每小题2 分)6-20題: 阅读下面的句子, 从A , B,C 三个选项中选出一个能填入空白处的最佳选项（A ）6.The company's Human Resources department will then select the most suitable people to an interview.A. attendB. joinC. go( A ) 7.I'm particularly proud of I organized the finances.A.whoB. whichC. how( C )8.There was in the meeting room as the general manager predicted the company's target.A. silenceB. silentC. silently(C )9. There are some visitors to our marketing department next week.A. comeB. comingC. to coming( C )10.The meeting suggested the loan first.A. to replyB. repliedC. repaying( B ) 11 · The woolen gloves should in twenty boxes.A. be packedB. packC. be packing( C ) 12. But the charge will be and it also slows down delivery.A. more valuableB. cheaperC. higher( B )13.I'd like to know what time we can get the container it is in the port.A. whyB. whenC. where( C )14. The third part is the resultsA. expectB. expectingC. expected( C ) 15 . I have finished your project planA. readB. to readC. reading( A ) 16. Prices may change quickly if supply or demand .A. changesB. changeC. will change( C ) 17. Actually, buyers are the group of people want to buy certain goods or services.A. theyB. whoC. which( A )18.The next shareholder's meeting was at the end of this year.A. scheduledB. usedC. made( A )19. The marketing department the sales for the last six months.A. has summarizedB. summarizedC. was summarized( C ) 20. Then people, are interested, can apply for the job.A. thoseB. theyC. who三、阅读理解(共40分, 每小題4 分)21-25题:阅读下列短文, 从A,B,C 三个选项中选出一个正确答案Does everyone in your office always agree all the time? When someone makes a suggestion, does everyone just smile and nod in agreement? When you bring forward an idea, do people just accept t? Well, if you answered yes" to any of these questions, you are in an extremely unusual workplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can't get around it. But you can learn to deal with itTo hold your own, you need to learn how to argue effectively. If you've got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let tem know. This can make for some difficult discussions and meetings, but this is just a part of life and business skills.So how can you argue effectively? Well, you need several( A )21.From the first paragraph we can know that in the office .A. people sometimes argueB. people always agreeC. people always get around it( C )22. "And people but head" means .A. people hit you with the top of their headB. people dislike each otherC. people don't always agree well with each other( B )23. The writer suggests that if you get an opinion, you need to .A. get around itB. learn how to deal with itC. argue in support of it( C )24. You need several skills to .A. let your colleagues knowB. argue effectivelyC. make for discussions and meetings( A )25.The main point of this passage is about .A. the fact of disagreement and argument in the officeB. how to avoid disagreement and argument in the officeC. how to argue effectively in the office26-30 题: 阅读下面的句子, 根据文章内容进行判断, 正确写“T"错误写"F"International TransportTransport plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transport services. Goods are carried by several means of transport on road or rail, by seaor air. And in recent years, combined transport which is a road-sea-rail carriage appeared.With the expansion of international trade, the container service has become popular. The use of containers provides a , highly effective form of transport . by road, rail and sea, Basically , or about 98% of world trade is carried out by sea transport. Besides transport by sea, road, or rail, nowadays in order to speed up delivery, carriage by air international has also become popular.( T )26.Transport plays an important part in international business because goods produced have to be sent to everywhere in the world.( T )27.In recent years, combined transport which is a road-sea-rail carriage appeared.( T ) 28. With the expansion of international trade, the combined transport service has become popular( T )29. The use of containers gives a very helpful method of transport.( T )30. Today carriage by air has become popular because it can speed up delivery.四、翻译(共20分, 每小题4 分)31-35:从以下A,B , C三个选项中选择出最正确的翻译（B ）31. In order to be employed, you need to make a very good first impression.A. 为了工作, 你需要做出一个良好的第一印象。

广播电视大学2009—2010学年度第一学期“开放本科”期末考试商务英语(下)(1) 试题

试卷代号：1052广播电视大学2009—2010学年度第一学期“开放本科”期末考试商务英语(下)(1) 试题2010年1月注意事项一、将你的学号、姓名及分校(工作站)名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

二、仔细阅读题目的说明，并按题目要求答题。

答案一定要写在答题纸指定的位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

Part One 阅读理解Reading (25 points)Passage 1 { 10 points)Quarterly Report on Office FurnitureI must apologize for the late submission of my report, but the delay was partlyconnected with my visit to our Spanish subsidiary in San Sebastian. I had to step in at the last moment for the Sales Manager, who unfortunately suffered a car accident.Here are the results of my analysis of the international performance of Relaxo International together with some predictions for the future development of the businessfurniture market. The first point to stress is that following the acquisition of the RelaxoGroup and J. S. Moretti S. p. A. last year, Relaxo International, the renamed division, experienced a year of consolidation and profit growth this year. At the same time marketing activity was strengthened by the opening of new showrooms for Relaxo at the newInternational Design Centre in New York City and for Moretti S. P. A. in the office andfactory complex just outside Milan. We also had good production results to show in our threemajor European regions: the Iberian Peninsula, Northern Europe and the British Isles.Muebles Relax de Espana showed real profit improvement following the factory investments which have led to more cost-effective manufacture. The order book increased significantly during the year, despite the lack of any real improvement in the business climate in Spain.This was due to the introduction of new desking and storage products, aided by key changes to the sales management structure. The Relaxo companies in Europe traded exceptionally well during the year, and new products were introduced to extend the System 99 executive seating range. The market conditions in Germany and Holland were very favourable and Relaxo looks able to take further advantage of this with systems furniture to be launched in these countries in the next couple of years. The Swiss company continues to develop its own markets and last year significantly increased its activity in southern Europe. However,market conditions in the USA were not so favourable for Relaxo Incorporated, but theopening of the showroom in New York should indicate a return to growth in the USA incoming years.Relaxo Systems Furniture in the UK continued its profitable growth pattern. In marketing terms, the major events include extensions to the System M100 screen basedfurniture range which is proving such a popular product with major British companies. New storage products were also introduced in October. Alhambra,-a Spanish desking range, was launched in the UK for the front office furniture market. It was well received and projecteda sales for next year are encouraging.Overall, the past year has been a favourable one {or the Relaxo Group in all three European regions. This has been the case despite the variable conditions from country to country. The prospect for tile coming years looks favourable on the whole, and only thesituation ii1 the USA may give some cause for concern.Mark the following statements True or False according to the passage.1. The newly restructured company had a good year.2. Production facilities were improved in America and Italy.3. The success of Spanish subsidiary was connected to the change in the businessclimate.4. European trade developments helped Relaxo companies to expand the number of newproducts they were able to sell.5. The most important market development for the UK-based company was theintroduction of the Alhambra desking range.Passage 2 ( 15 points}Verbal skills in another culture can generally be mastered if one studies hard enough.But nonverbal skills are much more difficuh to learn. Nonverbal behavior includes eyecontact, facial expression, posture, gestures, and Ibe use of lime, space, and territory. The messages sent by body languages and the way we arrange time and space have always been open to interpretation. Does a raised eyebrow mean that your boss doubts your statement or just that she is seriously considering it? I)oes that closed door to an office mean that your coworker is angry or just that be is working on a project that requires concentration?Deciphering nonverbal communication is difficuh for people who are culturally similar, and it is even more troublesome when cultures differ.In western cultures, for example, people perceive silence as a negative trait. It suggests rejection, unhappiness, depression, regret, embarrassment, or ignorance. However, theJapanese admire silence and consider it a key to success. A Japanese proverb says, "Those who know do not speak; those who speak do not know." Over 60 percent of Japanese businesswomen said that they would prefer to marry silent men. Silence is equated with wisdom.Although nonverbal behavior is ambiguous within culture and even more problematic between cultures, it nevertheless conveys meaning. If you've ever had to talk with someone who does not share your language, you probably learned quickly to use gestures to convey basic messages. Since gestures can create very different reaction in different cultures, one must be careful in using and interpreting them. In some societies it is extremely bad form to point one's finger, as in giving directions. Other hand gestures can also cause trouble. The "thumb up" symbol may be sued to indicate approval in North America, but in Iran andGhana it is a vulgar gesture.As businesspeople increasingly interact with their counterparts from other cultures, they will become more aware of these differences. Some behaviors are easy to warn against, such as touching people from the Middle East with the left hand (because is consideredunclean and is used for personal hygiene). We，re also warned not to touch anyone's head (even children) in Thailand, as the head is considered sacred. Numerous lists of cultural do'sand don'ts have been compiled. However, learning all the nuances of nonverbal behavior in other cultures is impossible, and such lists are merely the tip of the cultural iceberg.Using the information in the text, answer each of these questions in the fewest possible words.Your answer should not exceed 10 words.6. Why are nonverbal skills hard to learn?7. What does the Japanese proverb suggest about the Japanese people?8. Why should one be careful in using and interpreting gestures?9. What is true about the lists of cultural do's and don'ts?10. What is the message this passage gives to people in international business?Part Two 简答题Short-Answer Questions (15 points)Answer the following questions based on what you have learned from the textbook. You should use complete sentences. (15 points)11. Define communication and explain its most critical factor.12. What are the five significant characteristics of culture?13. Explain five strategies for improving communication among diverse workplaceaudiences.Part Three 辨析题Revise (30 points)Revise each of the following sentences according to the requirement given in the bracket. Please write your revised version in the Answer Sheet. (30 points)14. Members of the team have taken into consideration every one of the factors that has the capacity to affect the purchase. (to improve vigor and directness)15. Last year Mr. Alvarro wrote letters and was giving presentations to promote investment in his business. (to improve parallelism)16. It has been established that the incontestable key to the future success of QuadCam is a deep and firm commitment to quality. (to keep it simple, direct and conversational)17. It has been determined by the staff that our process of check verification forcustomers must be simplified. (to make it clear)18. We offer a free catalog of computer and office supplies that saves money andshopping time for readers. (to make it receiver-focused)19. It is impossible to move forward without community support. (to make it positive)20. You failed to include your credit card number, so we can't mail your order. (tomake it positive)21. Because of the degree of active employee participation, we are of the opinion that our team management will be successful. (to make it concise)22. Am I the only one who can read the operating manual? (to make it courteous)23. Whether or not we make a continuation of the sales campaign is dependent upon its success in the city of Houston. (to improve vigor and directness)Part Four 小论文Writing (30 points)24. Revise the following memo to improve its clarity, conciseness, vigor and readability. (30points )TO:All Employees Using Dell GX 520 ComputersIt has recently come to my attention that a computer security problem exists within ourorganization. I understand that the problem is twofold in nature:i . You have been sharing computer passwords.if. You are using automatic log-on procedures.Henceforth, you are prohibited from sharing passwords for security reasons that shouldbe axiomatic. We also must forbid you to use automatic log-on procedures because they empower anyone to have access to our entire computer system and all company data.Enclosed please find a form that you must sign and return to the aforementioned individual, indicating your acknowledgement of and acquiescence to the procedures described here. Any computer user whose signed form is not returned will [lave his personal password invalidated.试卷代号：1052中央广播电视大学2009—2010学年度第一学期“开放本科”期末考试商务英语(下)(1) 试题答案及评分标准(供参考)2010年1月Part One 阅读理解Reading (25 points)Passage 1 ( 10 points)~ Two points for each item.1. T2. F3. F4. T5. FPassage 2 (15 points}~ Three points for each item.~ Lose one point if exceeding ten words in each item.6. Because messages sent by body language are often ambiguous.7. They value silence highly.8. Because they may mean different things in different cultures.9. They are numerous but far from exhaustive.10. They can never be too careful in nonverbal communication.Part Two 简答题Short-Answer Questions (15 points)~ Five points for each question.ll. For our purposes, communication is the transmission of information and meaningfrom one individual or group to another. The crucial element in this definition is meaning. The process of communication is successful only when the receiver understands an idea as the sender intended it. Both parties must agree not only on the information transmitted but also on the meaning of that information.12. Culture is learned. Cultures are inherently logical. Culture is the basis of sellidentity and community. Culture combines the visible and invisible, and culture is dynamic.13. Seek training. Understand the value of differences. Don't expect conformity. Createzero tolerance for bias and stereotypes. Learn about your cultural self. Make fewer assumptions. Build on similarities. (If any five strategies of these are mentioned, fivepointed can be offered. )Part Three 辨析题Revise (30 points)Revise each of the following sentences according to the requirement given in the brackets.(30 points)~ Three points for each question.14. The team members have considered every factor that may affect the purchase.15. Last year Mr. Alvarro wrote letters and gave presentations to promote investment inhis business.16. We deeply believe that quality is the most important key to the future success ofQuadCam.17. We determined to simplify check verification process for customers.18. Readers can be offered a free catalog of computer and office supplies, which can helpsave money and shopping time.19. With community support, we can move forward.20. We'll mail your order as soon as we receive your credit card number.21. Because of the active participation, our team management program will besuccessful.22. Let's review the operating manual together so that you can get your documents toprint correctly next time.23. Whether we'll continue the sales campaign depends upon its success in the city ofHouston.Part Four 小论文Writing (30 points)24. Revise the following memo to improve its clarity, conciseness, vigor and readability. (30points }~ Five points for the format of the menlo (DA TE; TO; FROM; SUBJECT);~ Four points for the beginning with a positive buffer;~ Five points for offering the reasoning;~ Five points for revealing bad news clearly;~ Three points for ending positively;~ Eight points for the fluency and accuracy of the language. (including one point for three spelling mistakes, one point for two grammar mistakes).。

英语I(1)三份往届试题汇总及答案

试卷代号：2204中央广播电视大学2009-2010学年度第一学期“开放专科”期末考试英语工(1) 试题注意事项2010年1月，7月2013年1月一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

监考人收完考卷和答题纸后才可离开考场。

二、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

第一部分交际用语（共计10分，每小题2分）1-5题：阅读下面的小对话，判断答语是否恰当，恰当的选A（Right），不恰当的选B （Wrong)．并将答案写在答题纸上。

1. - What are they doing now? (B)- They work in a bank.A．Right B．Wrong2. - What do you think of your new job? (A)- I think it is very difficult.A．Right B．Wrong3. - Excuse me, where's the supermarket, please? (A)- It's next to the bank.A．Right B．Wrong4. - Are you free on Thursday? (B)- That's a good idea.A．Right B．Wrong5. - Could you sign the register, please? (A)- Of course.A. Right B．Wrong6. - How old is your sister? (A)- She is 25 years old.A．Right B．Wrong7.- What's the weather like in Shanghai? (B)-That's all right．A．Right B．Wrong8. -What time does the Swimming Pool close? (B)-On Tuesday.A. Right B．Wrong9. - How much does the flat cost a month? (A)-lt costs 500 pounds. .A．Right B．Wrong10.- Could you. finish late today? (B)- Yes, please．A．Right B．Wrong11. ——Are you free tomorrow? （A）——No, I’m afraid I’m not .A. RightB. Wrong12. ——Could you ring them up please? I’m sometimes quite nervous on the phone. (B)——Are you? I am fine.A. RightB. Wrong13. ——How about going to an estate agent? (A)——Yes, that’s a good idea.A. RightB. Wrong14. ——What’s the weather like in your city? (B)——Yes, the sun is shining.A. RightB. Wrong15. ——Could you tell me your car number, please? （A）——No, sorry.A. RightB. Wrong第二部分词汇与结构（共计40分，每小题2分）阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并在答题纸上写出所选项的字母符号。

电大考试套考试真题及答案英语

试卷代号：2205中央广播电视大学2009-2010学年度第二学期“开放专科”期末考试英语工【2）试题注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

监考人收完考卷和答题纸后才可离开考场。

一、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

第一部分交际用语（共计10分，每小题2分）1-5题：阅读下面的小对话，判断答语是否恰当，恰当的选A(Right)，不恰当的选B(Wrong)，并将答案写在答题纸上。

1．- Do you like your job?- I'm a nurse.A. Right B．WrongHave you been to America?- I've never been there but I hope to go there in the future.A. Right B．WrongWhere did you go for your holiday?- Two years ago.A. Right B．WrongHello. Is that Ivydale Guesthouse?- Yes, it I help you?A. Right B．WrongHave you had a good day?- Yes, but I'm very tired.A. Right B．Wrong第二部分词汇与结构（共计40分，每小题2分）6-25题：阅读下面的句子，从三个选项中选出一个能填人空白处的最佳选项，并在答题纸上写出所选的字母符号。

6. I'm not helping you. You must wash your socks____A. you B．yourselfC．itself7．A:____is at the door?B: It must be our new neighbor, Mrs Jones.A. What B．WhoC．Which8. We used to____bicycles to go to work.A. ride B．ridingC．to ride9. Her homework is -----in her class.A. the bestB. goodC. better10. It's -------to learn how to play tennis. .A. easilyB. easyC. lazy11. My parents have -------- been to the Great Wall.A. sometime .B. never .C. yet12. A: What does she -------- ?B: Oh, she's very beautiful with long dark hair.A. looklikeB. take after .C. like13. The baby was named _ his grandfather.A. afterB. inC. to14. If I ------- you, I would buy a house at the seaside.A. wasB. wereC. am15. I ------her my computer last weekend.A. lentB. hiredC. returned16. If I------- Peter, I ------him about the meeting:'A. see, will tell B. see, tellC. will see, tell17. With his help, you will have------ to worry about.A. somethingB. anythingC. nothing18. China and Canada are--------the same size.A. aboutB. underC. over19. He bought two books. --------- she.A. So didB. So wasC. So does20. The man is-------- . He is rude to others.A. politeB. impossibleC. impolite21. Tianjin is a two-hour journey _ Beijing.A. acrossB. inC. from22. -------they landed, they went to the conference.A. UntilB. AfterC. When23. - Would you like to go to the cinema?- I'd --------to go to the museum.A. ratherB. preferC. have24. This sweater is not -------- for me. I need a bigger size.A. enough bigB. smallerC. big enough25. --------the rain and the wind, he came on time.A. Apart fromB. In spite ofC. Although第三部分句型转换（15分，每小题3分）26-30小题：根据括号里的提示或利用括号里的词语改写下列句子，并将答案写在答题纸上。

国家开放大学电大专科《商务交际英语(2)》期末试题及答案

国家开放大学电大专科《商务交际英语(2)》期末试题及答案(试卷号：2140)2022盗传必究I . MULTIPLE CHOICE) 10 小题，每小题2 分，共20 分)Choose the letter indicating the best choice to complete each sentence or answer each question：A is an arrangement of information that is organized in rows and columns.A.tableB. chartC. graph2.A(n) is a list of unfamiliar terms and abbreviations.A.instructionB. manualC. glossary3.In planning a manual, which of the following is the most important to consider?A.Your own experience with the topic of the manual.B.What the intended readers need to know.C.What you would like to teach the readers.4.is the buying and selling of goods and services on the Internet.A.E-commerce B・ E-mailC. E-book5.A situation at work in which you must understand what is being presented wouldrequire listening.A.casualB. activeC. negative6.Which part of the face provides the most nonverbal feelings?A.The mouth.B. The lips.C. The eyes.7.A(n)is the official record o£ the proceeding of a meeting.A.memoB. minuteC. agenda8.When a verbal message and a nonverbal message disagree with each other, most of the time we .A.believe the verbal messageB.believe the nonverbal messageC.believe both of the two kinds of languagespi!" oj pssud-xns SUM aqj SuiuadQ uoop JUOJLJ 3甲诉xoq oq）ojui Jansj e p^ddoip ueuusod sqj U91]M J0109J|03-XE1 aqi OJ puas 01 jpa* “qioue jsnC SVM °H•Suiqiaiuos IU9UIUI9AO3 3甲p°M0 aq 皿）P9A9!Pq 9H ・】ou peq 叫1 叫】psppsp 胡4 Jaded puu jpusd e q^M，甲OM JO w| v 倒尹pue 3泓log pied p烈叫j! mpuoM oj 9q 4{i?nsn SE冷。

中央广播电视大学2009 试题

试卷代号:2009 中央广播电视大学第一学期“开放专科”期末考试教育学试题2009年1月一、选择题(包括单选和多选，请将正确答案选出来，并把它们的标号填入题中的括号里。

多选、少选、错迭.此小题无分。

每小题 2 分，共12分) 1.在我国近现代教育史上，倡导“生活即教育”、“社会即学校”、“教学做合一”教育主张的人民教育家是( )。

A.蔡元培B.陶行知C，杨贤江D.晏阳初E.黄炎培2.我国学制的层次结构有( )。

A.幼儿教育B.初等教育C.中等教育D。

高等教育E.研究生教育3.以语言为主的教学方法有( )。

A.讲授法C.演示法}3.谈话法U.讨论法E.参观法4.教育的根本任务是( )。

A.传授知识卜.增强技能C.发展能力I ).培养创新精神和实践能力I?.教书育人J.教师通过自己的劳动为社会主义现代化事业培养建设者和接班人，这体现出教师劳动具有( )价值。

A.政治价值B.道德价值C.经济价值}}.文化价值E.发展价值二、填空题(每空1分.共8分)1.教育现代化的核心是教师素质的现代化。

2.义务教育的根本任务和目的是使所有的儿童、少年都得到 2.全面发展3.教育是教师与学生过程，教育的最终效果固然离不开教师的教，但同时也取决于学生的学。

.....双边活动4.维果茨基关于的研究，为尽力性与量力性相结合的教学原则提供了心理学的依据。

...最近发展区5.教学方法的指导思想是实行，反对注人式。

.....启发式6.前苏联教育理论家、实践家苏霍姆林斯基非常重视课外教育，认为课外教育与课堂教学同等重要，主张培养人才。

......课内外结合7.班主任要正确而有效地组织班级工作，其前提条件是要全面 .....了解和研究学生8.教师必须关心爱护学生，尊重 ......学生人格全面发展。

，促进学生在品德、智力、体质等方面三、名词解释(每小题5分，共10分).狭义的教育(学校教育):教育是教育者根据一定社会的要求和年轻一代身心发展的规律，对受教育者所进行的一种有目的、有计划、有组织地传授知识技能，培养思想品德，发展智力和体力的活动，通过这种活动把受教育者培养成为一定社会服务的人。

关于电大考试5套考试真题及答案_英语1(2)

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

监考人收完考卷和答题纸后才可离开考场。

一、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

1．- Do you like your job?- I'm a nurse.A. Right B．Wrong2.- Have you been to America?- I've never been there but I hope to go there in the future.A. Right B．Wrong3.- Where did you go for your holiday?- Two years ago.A. Right B．Wrong4.- Hello. Is that Ivydale Guesthouse?- Yes, it is.Can I help you?A. Right B．Wrong5.- Have you had a good day?- Yes, but I'm very tired.A. Right B．Wrong第二部分词汇与结构（共计40分，每小题2分）6-25题：阅读下面的句子，从A.B.C三个选项中选出一个能填人空白处的最佳选项，并在答题纸上写出所选的字母符号。

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电大考试套考试真题及答案英语