商务英语写作-商务英语实用电话大全

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商务英语写作-常用商务英语电话口语句型

商务英语写作-常用商务英语电话口语句型

商务英语写作常用商务英语电话口语句型1 I’ve come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

2 You’re going out of your way for us, I believe.我相信这是对我们的特殊照顾了。

3 It’s just the matter of the schedule,that is,if it is convenient of you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。

4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。

5 If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。

6 Is there any way of ensuring we’ll have enough time for our talks?我们是否能保证有充足的时间来谈判?7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?8 We’ll leave some evenings free,that is,if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。

9 We’d have to compare notes on what we’ve discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

10 That’ll put us both in the picture.这样双方都能了解全面的情况。

常用商务英语-电话篇

常用商务英语-电话篇

二。

听不清楚1. Sorry, I didn't catch you.对不起,我听不懂你说的。

2. Sorry, I didn't understand. 抱歉,我听不懂。

3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。

4. I can't hear you very well. 我听不太清楚。

5. I can barely hear you. 我几乎听不到你说的。

6. I'm having trouble hearing you. 我听不清楚。

7. We have a bad connection. 通讯效果不太好。

8. I can't catch what you are saying. 我听不太清楚你说的话。

发生上面的情况,你可以请对方在重复一遍,你可以说:1. Pardon?请再说一遍好吗?2. Excuse me? 请再说一遍?上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。

听到这句话时就要知道对方要自己再说一遍。

3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)4. Could you repeat that, please? 能请你再说一遍吗?5. Would you say that again? 你能再说一遍吗?三。

请对方说慢点的说法:1. Would you speak more slowly? 你能再说慢一点吗?2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out)3. Would you speak more clearly? 你能再说清楚一点吗?4. Would you explain more for me? 可以为我解释一遍吗?5. Please speak a little louder. 请讲大声一点。

实用商务电话英语口语表达

实用商务电话英语口语表达

实用商务电话英语口语表达学习商务英语,实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达,欢迎大家学习!实用商务电话英语表达1:1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。

The Business Phone Call 商务英语电话

The Business Phone Call 商务英语电话

美森教育:BEC职场必胜The Business Phone Call 商务英语电话LESSON 课文The Business Phone Call 商务电话It is of the utmost importance to answer the phone in a professional manner. Every time you answer the phone at work, you are representing the entire company. So make a good impression. Below are some tips on telephone English.以一种职业化的态度和方式接听商务电话在职场上是非常重要的。

每次你在工作时间接听电话时,你的言行都代表你所在的整个公司。

因此要切记给客户留下好的印象。

以下是一些有关接听英语商务电话的建议。

Opening line:Each company will have its own, unique opening line. Find out what it is and practice it until you remember it perfectly. Examples:1) Hello, Mr. Big's office, how may I help you? (This is only Mr. Big's secretary)2) Hello, IBM, Alice speaking, how may I direct your call? (Alice is the secretary for many people)3) Hello, IBM, sale's department, how can I help you? (This lets the caller know your department)4) Hello, IBM, what can I do for you? (General answer)公开电话线:每个公司都有自己的独特的公开电话线。

实用商务英语接通电话

实用商务英语接通电话

实用商务英语接通下面是的实用商务英语接通,一起来看看吧。

Michelle: Hello, you've reached the marketing department. How can I help?你好,这里是市场部,有什么能帮您?Male: Yes can I speak to Rosalind Wilson, please?是的,我找Rosalind Wilson。

Michelle: Who’s calling please?请问,你是谁?Male: It’sRichard Davies here我是Rosalind Wilson。

Michelle: Certainly. Please hold and I’ll put you through.好的,等一下,我帮你接过去。

Male: Thank you.谢谢!Michelle: Hello, marketing. How can I help?你好,市场部,有什么能帮您?Male: Could I speak to Jason Roberts please?我要找Jason Roberts。

Michelle: Certainly. Who shall I say is calling?好的,请问你是谁?Male: My name’sMike Andrews.我是Mike Andrews。

Michelle: Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the ph one for you ... OK - I’ll put him through.Hang on a moment, I’m just putting you through.等等。

我确认一下他是否有空。

Jason,Mike Andrews来电找你。

好的,我会把接给你。

经典商务英文电话对话

经典商务英文电话对话

经典商务英文电话对话随着全球经济一体化的发展,我国的教育和文化等方面也在不断地向前发展。

英语作为全球通用的语言,是不同国家的人们之间沟通的桥梁。

店铺整理了经典商务英文电话对话,欢迎阅读!经典商务英文电话对话一A: Good morning. Hudson Textile Company.A:早上好!这里是哈德逊纺织品公司。

B: Good morning. Could I speak to. Mr. White, please?B:早上好!请叫怀特先生听电话。

A: Yes. Hold the line, please... Hello, I'm afraid Mr. White is completely snowed under atpresent. He shouldn't be free until 11 o'clock. Can I take a message?A:好的,请稍等……喂,怀特先生现在根本走不开,直到11点才有空。

需要我转告一下吗?B: Of course. Could you ask him to call me back? It's about the sample of article No.067.B:当然,请叫他给我回电话,是有关067号货的样品。

A: Yes. What's your name, please?A:可以,请问您贵姓?B: This is Aram of Trans-America Clothing.B:我是泛美服装公司的艾拉姆。

A: Mr. Aram. Does he have your number?A:艾拉姆先生,他有您的电话吗?B: Yes , but I'll give it to you again. It's 82345678.B:知道,但我还是跟你说一下,82345678。

A: Thank you, Mr. Aram. I'll give Mr. White the message.A:谢谢,艾拉姆先生,我会转告怀特先生。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

新商务英语-销售人员常用电话用语

新商务英语-销售人员常用电话用语

新商务英语-销售人员常用电话用语Using the TelephoneMaking telephone calls is an important part a secretary''s work. When Mr Shelli wants to speak to someone on the telephone, Maria gets the call for him. Today Mr Shelli wants to talk to. Mr Kola of the National Bank. Here he is asking Maria to get the call for him.MR SHELLI: I''d like to speak to Mr Kola of the National Bank, would you get him on the phone,please?MARIA: Certainly, I''ll do it at once, Mr Shelli. (TO HERSELF) Now what''s Mr Kola''s number? Ah,here it is ... five, three, zero,double six. (LIFTS PHONE)ROSE: Switchboard, can I help you?MARIA: Good morning, Rose. Maria here.Could I have an outsideline,please?Good morning, Rose. Maria here.Could I have an outside line,please?ROSE: Oh, hello, Maria. Hold the line a moment.(DIALLING)There you are, you''ve an outside line now, you can hear the dialling tone.MARIA: Thank you. (TO HERSELF) Five, three, zero, six, six.(RINGING)Thank you. (TO HERSELF) Five, three, zero, six, six.(RINGING)2ND OPERATOR: National Bank.Good morning,can I help you?MARIA: Good morning, would you put me through to Mr Kola please?Good morning, would you put me through to Mr Kola please?2ND OPERATOR: MR Kola? Certainly. Who''s calling him?MARIA:Mr Shelli of Modern Office Limited would like to speak to him.2ND OPERATOR: Thank you. Hold the line, please.(PHONE)MR KOLA: Kola speaking.2ND OPERATOR: Good morning, Mr Kola. I have a call for you from Mr Shelli of Modern Office Limited.MR KOLA: Thank you, Operator, put him through, please.MARIA: Mr Kola?Mr Kola?MR KOLA: Kola speaking.MARIA:Oh, good morning, Mr Kola. Mr Shelli is calling you. Would you hold the line a moment please. I''ll hand you over. Mr Shelli?MR SHELLI: Yes?Yes?MARIA: Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?Mr Kola''s on the line now, Mr Shelli. Will you take it in here please?MR SHELLI:Thank you Maria. Hello, is that Mr Kola?MR KOLA: Good morning, Mr Shelli.MR SHELLI: Ah, good morning, Mr Kola, how are you?Ah, good morning, Mr Kola, how are you?MR KOLA: Fine, thanks, and you?MR SHELLI: Very well, thank you.Very well, thank you.MR KOLA: I''m glad to hear it. Well, what can I do for you, Mr Shelli?MR SHELLI: Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say…Well, I''m going to Europe next week and I''d like some travellers cheques. 7,000 dollars say…MR KOLA: 7,000 dollars. Yes certainly I can fix that for you. So you''re going to Europe, are you?注释:switchboard 交换机、总机an outside line 外线dialling tone 电话的拨号音travellers''cheques 旅行支票to fix 办理、解决to book a call 预约电话international operator 国际电话话务员a personal call 受话人直接通话的电话商贸英语,行销英语绝招(一)1. 如何招揽顾客一般程序:招呼-问候-寻找相关话题-理出商谈头绪。

商务英语之电话用语

商务英语之电话用语

商务英语之电话用语商务英语之电话用语导语:手机成为你我日常生活、工作的必须品,下面是商务英语之电话用语,一起来学习下吧:情况 (一) 打电话的人找的是你自己A:Is Daisy there? (Daisy 在吗?)B:This is she. 我就是。

(注: 男的用 "This is he.")A:You’re speaking/talking to her. 你正在跟她说话。

(注: 男的用"You’re speaking/talking to him.")情况 (二) 打电话的人要找的人不在A:May I speak to Mr. Gates? (请问 Gates 先生在吗?)B:He’s not here right now. 他现在不在这里。

/ He’s out. 他出去了。

/ He’s in a meeting right now. 他现在正在开会。

/ You’ve just mis sed him. 你刚好错过他了。

/ He’s just stepped out. 他刚好出去了。

情况 (三) 打电话的人要找的人不在, 问对方是否要留言A:Can I talk to Mark? (我可以跟 Mark 讲话吗?)B:He’s out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? / He’s not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况 (四) 打电话的人问他要找的人何时回来A:Do you know when he will be back? 你知道他什么时候会回来吗?B:I’m sorry. I don’t know. 抱歉, 我不知道。

/ I have no idea. 我不知道。

最新商务英语初级常用电话365句(二)

最新商务英语初级常用电话365句(二)

商务英语初级常用电话365句(二)Shall I tell him you called?我告诉他你来过电话,好吗?I'll be here when he calls back. Much appreciated.他打电话时我会在这,太感谢你了!That's fine. I'll await his return call.很好。

我会等他的来电。

Barker's Service Station.这里是巴克尔维修站。

I need your help badly. My car can't start. Can you send somebody over?我急需你们的帮助。

我的车启动不了,能派人来修吗?We can have somebody come by, but it won't be right away.我们可以派人去,但现在不行。

What time can you send one over?那你们什么时候能派人来呢?Oh, let's see. It'll be about 3:30 before we have anybody free.哦,让我想想。

大概要到3:30我们才有空。

Can it be earlier than that?能早点吗?I doubt it, sir. We'll try, but I can't promise anybody before 3:30.我没把握,先生。

我们会尽早的,但我不敢许诺3:30以前行。

If I had it towed over there, could you work on it right away?如果把车拖到你们那里,能马上修吗?Sure, if you had it towed here to the garage, we could get right on it.当然能。

您把车拖过来的话,我们马上就修。

Can you send your tow truck over here?你们能派辆拖车来吗?No. I'm sorry, but we can't send out our tow truck to get you.不能,真对不起,我们不能派拖车来。

商务英语—电话英语全攻略

商务英语—电话英语全攻略

电话英语一,生活应用篇要找的人不在a: hello, this is carol. may i speak to miss chen? b: yes, one moment please. i'll get her for you. a: thank you. b: i'm sorry, she's not at her room right now. a: oh, i'll call her again. 翻译a: 喂,我是卡罗,可以请陈小姐听电话吗?b: 好,请等一下,我为你转接。

a: 谢谢。

b: 对不起,她现在不在。

a: 那我在打给她。

自我介绍时,请注意: 1. "hello"等于是中文的“喂”,随时随地可用。

2. 打电话先行自我介绍是一种礼貌。

电话中最常用" this is~"的形态而不是"here is~"或"i am~",这是打电话需要注意的。

3. " may i speak to~" 也可以换成是"can i speak to~" 请~听电话。

抱歉这么晚打来的说法: 1. I'm sorry to call you so late. 对不起这么晚打电话来。

2. I hope I didn't catch you at a bad time. 抱歉这种时候找你。

(含有希望没有打扰到你的意思)3. I hope I didn't wake you up so early. 我希望这么早没有吵到你。

4. I'm sorry to call you so early. 对不起这么早打电话来。

5. I'm sorry to bother you at this hour. 很抱歉在这时打扰你。

有急事时的表达方法:1. It's urgent. Could I have her mobilephone number? 2. Could you tell me where I can reach her? 3. This is an emergency. I need to get in contact with him right now. 翻译:1. 我有急事,可不可以告诉我她的手机号码?2. 能不能告诉我在哪里可以找到她? 3. 我有急事,需要马上跟他联络。

商务英语900句电话英语

商务英语900句电话英语

329 I would like to talk to Mr. Liu.我想请刘先生来听电话。

330 May I speak to Mr. Johnson, please?我想请约翰先生听电话好吗?331 May I speak to your boss?我想和你们的老板讲话好吗?332 Give me someone who can speak English.找一位能讲英语的人来。

333 Is there anyone who can speak English.请问有没有会讲英语的?334 I would like to talk with someone in charge.我想请你们负责人讲话。

335 I would like to talk to your chief.我想请你们主管讲话。

336 Let me talk to Mr. Wang.我要请王先生讲话。

337 Can I speak to Mr. Li?我能请李先生讲话吗?338 When is he expected to be back?他什么时候回来?339 Do you know when he will be back?你知道他什么时候会回来?340 Can you tell me what time Mr. chen will be back ?你能否告诉我陈先生何时会回来?341 Who is this ,please?请问你是哪一位?342 Who is calling, please?请问你是谁?343 May I have your name?请问你姓名?344 Whom are you calling?你要找谁?345 Will you please spell his name for me?请你把他的名字拼给我好吗?346 Please say it again.请再说一遍。

347 Would you speak a little louder?请你说大声一点好吗?348 Will you speak up, please?请你大声一点好吗?349 Will you speak more slowly?请你说慢一点好吗?350 Mr. Wang is not in now.王先生现在不在此地。

12种商务英语写作范文(及范文翻译)

12种商务英语写作范文(及范文翻译)

第一种、介绍信 Letters of Introduction实例之一:Dear Mr。

/ Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business. We shall appreciate any help you can give Mr。

Jones and will always be happy to reciprocate. Yours faithfully尊敬的先生/小姐,现向您推荐我们的市场专家弗兰克·琼斯先生。

他将因公务在四月15日到四月中旬期间停留伦敦. 我们将非常感谢您向琼斯先生提供的任何帮助,并非常高兴施以回报。

您诚挚的实例之二:Dear Mr. / Ms,We are pleased to introduce Mr。

Wang You, our import manager of Textiles Department. Mr。

Wang is spending three weeks in your city to develop our business with chief manufactures an d to make purchases of decorative fabrics for the coming seas on. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he m ay need.Yours faithfully尊敬的先生/小姐,周,他要与主要的生产厂家拓展商务并为下一季度采购装饰织品. 如能介绍他给可靠的生产厂家,向他提供所需的任何帮助或建议,我们将不胜感谢。

[整理]年商务英语bec听力辅导材料常用电话365句

[整理]年商务英语bec听力辅导材料常用电话365句

Let me confirm your name and room number.我需要确定一下您的姓名和房间号码。

This is Gao Qiang in Room 409.我是409房间的高强。

Mr. Gao in Room 409.409房间的高先生。

OK. We'll ring you up at 6:00 a.m. tomorrow.嗯,我们会在明天6点整叫您。

May I ask for a wake-up call tomorrow morning?明早我可以要求晨叫服务吗?What time would you like to receive the call?您想何时叫您?When would you be fond of receiving the call?你喜欢什么时候叫您?Front Desk. Can I help you?前台,需要我为您服务吗?Yes. I'm checking out now, and want to get a taxi to the cinema.我现在要退房,需要一部出租车到电影院。

Could you get one for me, please?麻烦你帮我叫一辆好吗?Certainly, sir. I'll get a taxi for you. Are you going directly to the cinema?好的,先生。

我会帮您叫车的,您直接去电影院吗?No. I need to stop by the shop.不,我要先到商店停一下。

OK. There will be a taxi waiting outside in 10 minutes.好,10分钟后会有一部出租车在外面等候。

It will take less than 5 minutes to check out.退房最多只需5分钟。

Good. Thank you. I'll be right down.好,谢谢你。

商务英语-90句办公室职员常用的电话英语

商务英语-90句办公室职员常用的电话英语

美联英语提供:商务英语-90句办公室职员常用的电话英语关于商务英语,那些你不知道的事都在这里/test/fayin.aspx?tid=16-73675-0假如你是一个不太会说英语的人,又有英语电话进来的时候,千万不要手足无措,可用下述这些常用电话英语来应对。

打电话接电话1.This is his wife speaking.我是他的妻子。

2.Can I take a message for him?要我转告吗?3.May I have your name,please?请问您是谁?4.Is he available?他能接电话吗?5.Hello,is this 4474716?喂,是4474716号吗?6.I'd like to speak to Mr.Wang.我想和王先生讲话。

7.I'm sorry.Mr.Wang is out right now.对不起,王先生现在不在。

8.May I know when he'll be back?您能告诉我他什么时候回来吗?9.I'll just find out for you.我给您看看他在不在?10.Hello,are you still there?喂,您没挂断吧?11.Who is that speaking?请问您是谁?12.I'm so sorry that I made such an early phone call. 对不起我这么早打电话。

13.Who do you wish to talk to?您要找谁呀?14.Is Sue James in?休·詹姆斯在吗?15.Hello!Is Sue there?喂!是休吗?16.Yes,speaking.是的,我就是。

②没找到人17.Beijing Trading Campany.May I help you?北京贸易公司。

请问有何贵干?18.We have two Zhongs.我们这里有两位先生姓钟。

商务英语实用电话大全

商务英语实用电话大全

第一部分、自己不会说英语时的应急电话用语:不擅长说英语的人接到英语电话时,千万不要手足无措,可用下述几种方式沉着应答。

(1) 请稍待片刻。

Just a moment, please.(2) 请别挂断。

我找一位会说英语的人来。

Hold the line, please. I’ll get an English speaker.(3) 请等一下。

我找个人来听。

Hold on, please. I’ll get someone to the phone.(4) 很抱歉,我英语说得不好。

我找位会讲英语的人稍后回电话给你。

请教您的大名及电话号码?I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?第二部分、接电话的开场白:拿起话筒的时候,可先用"Hello." "Good morning." "Good afternoon. "等问候对方,并报上自己的公司名、部门名、姓名等,如此可予人态度亲切的感觉。

(1) 早安。

这里是正泰贸易公司。

我能效劳吗? Good morning. This is Chengtai Trading Company. May I help you?(2) 午安。

这里是大安商业银行。

我能为您效劳吗?Good afternoon. This is Dan An Commercial Bank. What can I do for you?(3) 先锋电子。

我是吴玛莉。

Pioneer Electronics. This is Mary Wu speaking.(4) 喂。

海外营业部。

我是王大明。

Hello. Overseas Sales Department. Taming Wang speaking.(5) 喂。

最新商务英语初级常用电话365句(三)

最新商务英语初级常用电话365句(三)

商务英语初级常用电话365句(三)Let me confirm your name and room number.我需要确定一下您的姓名和房间号码。

This is Gao Qiang in Room 409.我是409房间的高强。

Mr. Gao in Room 409.409房间的高先生。

OK. We'll ring you up at 6:00 a.m. tomorrow.嗯,我们会在明天6点整叫您。

May I ask for a wake-up call tomorrow morning?明早我可以要求晨叫服务吗?What time would you like to receive the call?您想何时叫您?When would you be fond of receiving the call?你喜欢什么时候叫您?Front Desk. Can I help you?前台,需要我为您服务吗?Yes. I'm checking out now, and want to get a taxi to the cinema.我现在要退房,需要一部出租车到电影院。

Could you get one for me, please?麻烦你帮我叫一辆好吗?Certainly, sir. I'll get a taxi for you. Are you going directly to the cinema?好的,先生。

我会帮您叫车的,您直接去电影院吗?No. I need to stop by the shop.不,我要先到商店停一下。

OK. There will be a taxi waiting outside in 10 minutes.好,10分钟后会有一部出租车在外面等候。

It will take less than 5 minutes to check out.退房最多只需5分钟。

英语实用电话大全(2)

英语实用电话大全(2)

英语实用电话大全(2)9. sample: a representative piece or item 样品☆ Peter sent me a doll sample.彼得给我寄了份洋娃娃的样品。

10. evaluation: to judge or calculate7 the quality 估价;评估☆ Steve conducted an evaluation of the product.斯蒂夫对产品进行了评估。

11. is acceptable: to agree with 可接受☆ This kind of attitude is simply not acceptable.这种态度就是不能接受。

12. place order: to request a product 订货;下订单☆ He would like to place an order.他想下订单。

13. unit price: a price for a large amount 单价☆ Thirteen dollars is the unit price.单价为十三美元。

14. reduce: to make smaller 减少☆ We will reduce the price to $100.我们会把价格降到100美元。

15. rock bottom price: lowest price 底价☆ He said $1.00 was the rock bottom price.他说底价是1美元。

16. deliver: to carry and give out 运送;发货☆ He needs to deliver a pizza to her house.他在送个比萨去她家。

商务英语电话用语

商务英语电话用语

商务英语电话用语商务活动中必不可少的就是电话用语,在打电话时有哪些常用的句子呢, 我们精心为大家编排了些经典常用的商务英语电话用语。

1 I want a package deal including airfare and hotel, 我需要一个成套服务,包括机票和住宿2 T d like to change this ticket to the first class.我想把这张票换成头等车。

STd like to reserve a sleeperrefunddetergent3 in the washer.我在洗衣机里放了太多的洗衣粉。

33 This stain is really stubborn.这污垢去不掉。

34 I did three loads of wash today.我今天洗了三次衣服。

35 The train is comfortable.坐火车很舒服。

36 T checked my baggage in the baggage section.我在行李房托运行李。

37 He guessed the train would come in early,他猜想火车会很早到达。

38 The stations are always full of people。

火车站里经常挤满了人。

39 1 hope you have a good trip.祝你旅途愉快。

40 You need to transfer at Central Station.你必须在车站换车。

41 How long are you going to stay here?你要在这里停留多久?42 Do you have anything to declare?你有东西要申报关税吗?43 What's the purpose of your visit?你旅行的目的是什么?44 What time does the ship leave?船什么时间启航?45 When will the ship leave for Honolulu?这艘船什么时候出发去檀香山?46 Could you please give me the departure time?你能告诉我出发的时间吗?47 Do I need a reservation to go by ship?我坐船去需要预订吗?48 How much for a one-way ticket to Shanghai?去上海的单程票多少钱?49 When would you like to return?你打算什么时候回来/去?50 Do you have any tickets available for that date?你们有那天的票吗?怎么样这些都商务英语电话用语都非常实用吧。

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商务英语写作
商务英语实用电话大全
第一部分、自己不会说英语时的应急电话用语:不擅长说英语的人接到英语电话时,千万不要手足无措,可用下述几种方式沉着应答。

(1) 请稍待片刻。

Just a moment, please.
(2) 请别挂断。

我找一位会说英语的人来。

Hold the line, please. I’ll get an English speaker.
(3) 请等一下。

我找个人来听。

Hold on, please. I’ll get someone to the phone.
(4) 很抱歉,我英语说得不好。

我找位会讲英语的人稍后回电话给你。

请教您的大名及电话号码? I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
第二部分、接电话的开场白:拿起话筒的时候,可先用”Hello.”“Good morning.”“Good afternoon. “等问候对方,并报上自己的公司名、部门名、姓名等,如此可予人态度亲切的感觉。

(1) 早安。

这里是正泰贸易公司。

我能效劳吗? Good morning.
This is Chengtai Trading Company. May I help you?
(2) 午安。

这里是大安商业银行。

我能为您效劳吗? Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先锋电子。

我是吴玛莉。

Pioneer Electronics. This is Mary Wu speaking.
(4) 喂。

海外营业部。

我是王大明。

Hello. Overseas Sales Department. Taming Wang speaking.
(5) 喂。

这里是王公馆。

Hello. This is the Wang residence.
(6) 午安。

我是王大明。

Good afternoon. Taming Wang speaking.
(7) 我是杨文凯,请讲。

Wenkai Yang. Speaking.
第三部分、问对方要找谁:通常对方都会主动说出要找谁,但万一对方说不清楚,或是你没听懂,想再确认的时候,可以用下面的话问清楚。

(1) 请问找哪位? Who do you want to talk [speak] to?
(2) 您找哪位? Who would you like to speak with?
(3) 请问受话人的尊姓大名? The name of the person you are calling, please?
(4) 你要打给哪位? Who are you calling?
第四部分、请教对方的大名:在接听老外打来的电话,应
问清楚对方的身分,以便通报相关的当事人或做进一步的处理。

(1) 请问是哪位? Who’s calling, please?
(2) 请问您哪位? Who’s speaking, please?
(3) 请教大名好吗? May I have your name, please?
(4) 请问大名好吗? May I ask your name?
(5) 请教您的大名。

Your name, please.
(6) 请问您是哪位? May I ask who’s calling, please?
(7) 请问您是谁? Who is this, please?
(8) 请问是谁? Who is that calling?
(9) 请告诉我您是哪位? Who should I say is calling?
(10) 您是哪一位? Who(m) am I speaking to?
(11) 要我通报您是哪位吗? Could I tell him who’s calling?
(12) 请问您是何人? Who’s that speaking, please?
(13) 请问是哪位打来的? Who’s this calling, please?
第五部分、不明了对方所言时:听不懂对方的话却硬撑下去,并非明智之举,不如坦白请对方更简单明确的说明清楚。

(1) 能说得明确一点吗?Could you put that in more specific terms?
(2) 我无法确定你的意思。

I’m not sure what you mean.
(3) 很抱歉。

我没听懂你的话。

I’m sorry. I couldn’t follow you.
(4) 你讲得太快了。

我跟不上。

You’re talking too fast.
I can’t keep up.
(5) 请你再多解释一下好吗? Will you explain a little bit more?
(6) 你能说得简单一点吗?Could you put that more simply?
(7) 恐怕我没听懂。

能请你再说一遍吗? I’m afraid I didn’t understand that. Could you say that again, please?
(8) 对不起,我没听到,请你再说一遍好吗? Excuse me, but
I didn’t hear that, would you mind repeating it, please?
(9) 抱歉,我没听懂,请您拼一下好吗? Sorry, but I didn’t catch that, would you mind spelling it, please?
第六部分、各种附和、质疑、同意、否定的用语:通话当中需借助各种或表附和,或表惊讶,或表欣喜,或表婉惜,或表疑问,或表否定的短语,以利谈话的顺利推展。

1、表惊讶
(1) 真的呀? Really?
(2) 什么? What?
(3) 别开玩笑! You’re kidding!
2、表欣喜
(1) 好极了! Great!
(2) 太棒了! Fantastic!
(3) 棒极了! Terrific!
(4) 哇! Wow!
3、表婉惜
(1) 真糟糕。

That’s too bad.
(2) 真可惜! What a shame!
(3) 听到这样我很难过。

I’m sorry to hear that.
(4) 喔,原来如此。

Oh, I see.
4、表同意
(1) 没错。

Right.
(2) 正是。

Exactly.
(3) 是的,一点也没错。

I’ll say.
(4) 你说得对极了。

You can say that again.
(5) 好的。

OK.
5、表不同意
(1) 我可不以为然。

I don’t think so.
(2) 不成! No way!
(3) 不! No.
(4) 喔,得了吧! Oh, come on!
(5) 事实上不然。

Not really.
第七部分、通话将毕时的结尾语:通话接近尾声,经常要来上几句客套话,以作为道别的前奏曲。

请灵活应用下列各句,免得该收场时却不知如何下手。

(1) 谢谢你来电。

Thank you for calling.
(2) 感谢你打给我。

It was kind of you to call me.
(3) 很高兴跟你谈话。

Nice talking to you.
(4) 让我们尽快聚聚。

Let’s get together soon.
(5) 我该挂电话了。

I’d better get off the phone.
(6) 请随时再打电话给我。

Call me again any time.
(7) 有空请再打电话来。

Call again when you’ve got time.
(8) 请代我问候珍妮。

My best wishes to Jane.
(9) 请一定要再来电话喔。

Please do call again.
(10) 我随时高兴接到你的电话。

I’m always glad to hear from you.
(11) 想聊的时候请随时来电。

Call again anytime you feel like talking.
(12) 谢谢你回我电话,再见。

Thanks for returning my call, good-bye.
(13) 让我们保持联络,再见。

Let’s keep in touch, good-bye.
(14) 那么下周二见。

See you next Tuesday, then.。

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