餐厅服务员英语
餐厅服务员常用英语
餐厅服务员常用英语：1 ①How many ? / How many are your party ? 你们几位？2 ①Two for dinner , please . 两人用餐。
②Can I have a table for two ? 有一张两个人的桌子吗？③Could you please make arrangements for a dinner party of six ? 能为6个人安排就餐吗？④I’d like to reserve a table for five . 我要预定一张5个人的桌子。
⑤I have a table for four under the name of Johnson . 我以约翰逊的名字订了一张4人的桌子。
⑥I would like a nonsmoking table for two . 我想在禁烟区要一张两人的桌子。
⑦Excuse me , is that table vacant ? 打扰了，请问这是空桌吗？3 ①My friend will be along shortly . 我的朋友一会就到。
②I’m expecting someone . 我在等人。
4 ①Can I have the menu ? / Could you please give me the menu? / Bring me the menu , please .5 ①Can / May I take your order now ? 现在可以点菜了吗？②Are you ready to order now ? / Would you like to order now ? 您现在准备点菜了吗？③Would you like a drink before your meal ?/ Would you like a drink to start with ?④Would you care for a drink before you order ? 点菜之前您要喝点什么吗？⑤Would you like anything to drink ? 您想喝点什么吗？⑥Do you need a few minutes ( to decide what you want ? ) 你是不是想再等几分钟（决定你要什么？）6 ①Yes , ⑪I’d like to have / try some …… 是的，我想尝尝……⑫I’ll try / have …… 是的，我想尝尝……②I’d like my steak rare / medium / well-done . 我想我的牛排五分/七分/全熟。
关于餐馆的英语词汇
关于餐馆的英语词汇随着经济的发展，饮食文化也在快速发展，人们开始越来越注重饮食的质量，并喜欢去各种餐厅就餐。
餐厅是餐饮服务形式的重要组成部分，它提供各种菜肴美食，给消费者带来良好的就餐体验。
要满足消费者的需求，餐厅应该提供优质的餐饮服务，拥有良好的设施，并遵循餐饮行业的标准。
餐厅的英语词汇是每个服务员必备的基本知识，它有助于明确消费者的需求，让顾客在就餐过程中受到充分尊重。
餐厅中常用的英语词汇有：restaurant（餐厅）、table（桌子）、dish（菜肴）、ingredient （配料）、menu（菜单）、waiter（服务员）、cutlery（餐具）、plate （碟子）、serviette（餐巾）、amount（金额）、dessert（甜点）、cashier （收银员）等。
一般而言，餐厅里有很多职称，如：manager（经理）、host（主持人）、hostess（女主持人）、captain（招待员）、cook（厨师）、bartender（酒保）、dining room attendant（餐厅服务员）、head waiter（领班）、busboy（餐厅助理）等。
这些服务业员工经常用一些表达来礼貌地和顾客交流互动，比如：Welcome欢迎，What would you like to order?您要点什么？，What can I do for you?我可以为您做点什么吗？，How is everything?一切都好吗？等。
此外，餐厅有一系列有关餐饮服务的行业专业术语，比如：Mise-en-place（摆盘）、Upscale（高档）、Downscale（低档）、Fine dining（高级餐厅）、Table dhote（套餐）、A la carte（点菜）、Plateservice（盘式服务）、Buffet service（自助餐）、Sommelier（酒品管家）、Alcove（包间）等。
餐厅服务员英语完整版
餐厅服务员英语HEN system office room 【HEN16H-HENS2AHENS8Q8-HENH1688】English Training ManualFOOD&BEVERAGEEnglish for Waiter/Waitress 餐厅服务员英语Useful Expressions 常用的表达方式：1.Good morning/afternoon/evening. Welcome to our restaurant.早上好/下午好/晚上好。
欢迎光临本餐厅。
2.This way, please. 请这边走。
3.How many in your party 请问几位4.5.How about the table near the window 靠窗的位子怎么样6.7.Here is the menu, sir/madam. Please take your time. 这是菜单，先生/小姐。
请慢慢看。
8.May I take your order, sir/madam? 可以点菜了吗？9.May I suggest to you a very nice dish… it’s delicious and worth atry.让我为您推荐一道菜，非常美味，值得一试。
10.Many guests like it very much. 许多客人都很喜欢。
11.I’m sorry, sir. I do apologize for giving you the wrong dish. Iwill change it immediately for you. 对不起，先生。
我上错了菜，非常抱歉。
马上为您换。
12.Thank you for telling us, sir. I assure you it won’t happen again.感谢您向我们提出，我保证今后再也不会发生了。
餐厅服务员常用英语对话和翻译
餐厅服务员常用英语对话和翻译在餐厅工作的服务员是餐厅与客人之间的桥梁，他们需要用流利的英语来与客人进行交流和沟通。
下面是一些在餐厅工作时常用的英语对话和翻译，希望可以帮助到在餐厅工作的服务员们更好地与客人交流。
1. 问候与接待对话1：服务员：Welcome to our restaurant. How many in your party? 翻译：欢迎光临我们的餐厅。
你们有几位？对话2：服务员：Good evening. Would you like to see the menu? 翻译：晚上好。
您想看菜单吗？2. 点餐对话1：服务员：What would you like to order? 翻译：您想点什么？对话2：服务员：Would you like something to drink before your meal? 翻译：在您用餐之前想喝点什么吗？3. 提供服务对话1：服务员：Is everything okay with your meal? 翻译：您的餐食一切都还好吗？对话2：服务员：Can I get you anything else? 翻译：您还需要点别的什么吗？4. 结账对话1：服务员：Here is your bill. Please let me know if you need anything else. 翻译：这是您的账单。
如果您还需要什么，请告诉我。
对话2：服务员：Would you like to pay by cash or by card? 翻译：您是想用现金还是信用卡结账？希望以上对话和翻译可以帮助到餐厅服务员们更好地与客人进行交流。
在服务客人的过程中，流利的英语表达可以让客人感受到更贴心的服务，希望服务员们在工作中能够尽心尽责，与客人建立更好的沟通和互动。
英语口语速递：如何称呼服务员,waiter太不礼貌了
英语口语速递：如何称呼服务员，waiter太不礼貌了
中西文化有时差异很大，比如在英语文化里，不把人的职业名称当做称呼。
所以在国外，如果需要服务员帮助，不要冲着服务员叫：waiter, waiter...这样的称呼在外国人看来很不礼貌。
01
如何称呼"服务员"？
一般在餐厅，外国人习惯于说“Excuse me”，或是“Hello”来吸引服务员的注意，叫他们过来
例：
Excuse me，do you have a table for two?
你好，请问有两个人坐的桌子吗？
Excuse me, could you get me a cup of water?
您好，可以帮我倒杯水吗？
此外，叫女服务员waitress也是不可以的哦
02
点餐时不要说“I want”！在英语语境里，want是个语气非常强的词语。
I want...不仅生硬，听起来也很不礼貌！
所以点餐时，可以用Could I have ...或I'd like...来表达。
例：
Hello, could I have a piece of cheesecake?
你好，我想来一份芝士蛋糕。
Hello, I’d like a pot of t ea. With milk, please.
您好，我想来一壶茶, 加奶。
饭店服务实用英语
《饭店服务实用英语》PartⅠFront Office Service前厅服务•Unit1Room Reservation房间预订Key Words（重点词汇）Receptionist接待员Reserve预订Apartment公寓房间room rate房间价格convenient方便的book预订guarantee担保，保证requirement要求operator话务员Take message替……留言Leave message留言Outside line外线Dial tone拨号音Country code国家代码Areas code电话区号IDD(International Direct Dial)长途直拨电拨电话DDD(Domestic Direct Dial)国际长途直拨电话information office问讯处reception office接待室hotel register旅客登记簿registration form登记表manager经理attendant服务员office clerk值班服务员waiter（餐厅）服务员waitress（餐厅）女服务员under your name以您的名义，在您的名下Useful Expressions（实用表达）Offering Help1)What can I help you,please?2)May I help you,please?3)Is there something I can do for you,sir/Madam?Reservation requirements1)Are there any rooms available?2)I want/would like to reserve a single room with bath and a fine view.3)I want/would like to reverse a room for one night.4)I want/would like to reserve a room from5th April to9th April.Giving Information about Rooms and Room Rates1)We have many types of rooms,such as…2)What kind of room do you want to reserve?3)What rate do you prefer?4)We can give/offer you30%off/30%discount at weekends.5)We will give/offer you20%off/20%discount for the group reservation.Accepting a Reservation1)For how long will you stay in our hotel?/How long will you be staying in our hotel?2)We still have rooms available which meet your requirements.3)In whose name will you reserve?4)I will confirm your reservation information.5)We look forward to your arrival/coming/seeing you soon.6)We are expecting your arrival.Refusing a reservation1)I am sorry.No rooms are available.2)Sorry,Miss Clinton.All the standard rooms have been fully booked on the day you planned to come.3)I am sorry.All the standard rooms have been fully booked.What about suite rooms?Revising a Reservation1)Sorry,due to…,I have to cancel the reservation made in your hotel.2)I want/would like to revise/change my reservation information.3)How would you like to revise/change it?4)I want/would like to change the reservation date?Room types（房型）单人间：Single Room双人间：Double Room大床间：King Size&Queen Size Room标准间：Standard Room标准间单人住：TSU(Twin for Sole Use)三人间：Triple Room四人间：Quad Room套间：Suite公寓：Apartment别墅：Villa按级别分：经济间Economic Room普通间Standard Room高级间Superior Room豪华间Deluxe Room商务标间Business Room行政标间Executive Room行政楼层Executive Floor不限房型Run of the House无烟标准间Non Smoking残疾人客房Handicapped Room带厨房客房Room with Kitchen相邻房Adjoining Room按朝向分:朝街房Front View Room背街房Rear View Room城景房City View Room园景房Garden View Room海景房Sea View Room湖景房Lake View RoomUnit2Check-in Service登记入住Key Words（重点词汇）•register['redŋistŋ]v.登记•passport['pɑ:spŋ:t]n.护照•pay[pei]v.支付•check[tŋek]n.支票•receipt[ri'si:t]n.收据•sign[sain]v.签•bellboy['belbŋi]n.行李员•luggage['lŋgidŋ]n.行李•brochure['brŋuŋŋ]n.小册子•deposit[di'pŋzit]n.定金•departure[di'pɑ:tŋŋ]n.出发Useful Expressions（实用表达）•Greeting guests and getting information about reservation•1)Good afternoon,sir.What can I do for you?•2)Do you have a reservation with our hotel?•3)In whose name was the reservation made?•4)Wait a moment,please.I’ll check our reservation record for you.•5)Your reservation was made by phone and it is guaranteed by credit card.•Registering guests1)May I have your passport to fill out the registration form for you?•2)Please sign your name here,sir/madam.•Advance information on payment•1)You need to pay a$1000deposit,sir/madam.•2)A$1000deposit is required to be paid in advance,sir/madam.•3)How would you like to pay(your deposit),sir/madam?In cash,bycredit card,or by check?•4)Your check is unlimited,please sign your name here,write down the name of your company and the phone number of the finance department in your company.•5)Please keep your receipt for the check-out,sir/madam.Useful Expressions（实用表达）•Giving guests key cards to rooms•1)Your key card and breakfast vouchers are all in this envelope,your room is0302.•2)The breakfast time is from6:30a.m to10:00a.m.•3)Our bellboy will help you with your luggage and show you to your room.•Wishes•1)Hope you’ll enjoy your stay with us.•2)Wish you a wonderful time here.Unit3Other Services Regarding Reception Desk其它有关前台服务•Main Points（知识要点）•※Procedures of extending the stay for a guest•延住服务程序•※Procedures of changing the room for a guest•换房服务程序•※Procedures of receiving visitors•接待访客服务程序Key Words（重点词汇）•extend[iks'tend]v.延伸•extension[iks'tenŋŋn]n.延长•transfer[træns'fŋ:]v.转移•signature['signitŋŋ]n.签名•attendant[ŋ'tendŋnt]n.服务员Useful expressions（实用表达）•Extending the stay•1)There is some change in my plan.•2)I am wondering if I can extend the stay?•3)I need to stay here for three more days.•4)Please wait a minute,Mr.Green,I need to check the reservation records first.•5)Here are the extension form and deposit receipt.•6)You need to pay more as a deposit for extending your stay.•Changing the room1)There is something wrong with my bed,can I change to another room?2)Would you mind waiting for a minute,I’ll send someone there rightaway for a check for you.3)Would you mind transferring to a standard room on the5th floor?4)The room is similar to the one you are staying in.5)I’m sorry for the inconvenience caused for you.•Receiving visitors•1)They are expecting me in their rooms.•2)Would you please complete this visiting card?•3)Please show the visiting card to the floor attendant•4)Have fun with your friends.Unit4Concierge Service礼宾服务Main Points（知识要点）•※The way to welcome and bid farewell to guests•迎客和送客方式•※Service of delivering luggage for guests•为客人运送行李服务•※Showing guests to rooms•引领服务•※Introducing facilities and services available in the hotel•介绍酒店设施和服务Key Words（重点词汇）•doorman['dŋ:mŋn]n.门童•suitcase['sju:tkeis]n.手提箱•elevator['eliveitŋ]n.电梯•corridor['kŋridŋ:]n.走廊•carpet['kɑ:pit]n.地毯•rack[ræk]n.行李架•switch[switŋ]n.开关•ceiling['si:liŋ]n.天花板•lamp[læmp]n.台灯•wardrobe['wŋ:drŋub]n.衣柜•hanger['hæŋŋ]n.挂•laundry['lŋ:ndri]n.洗衣店，要洗的衣服•instruction[in'strŋkŋŋn]n.使用说明Useful Expressions（实用表达）•Greeting guests•1)Welcome to Friendship Hotel.•2)Do you have any luggage?•3)I’ll take care of your suitcases,•4)This way,please.The reception desk is right ahead/over there.•Helping guests with their luggage and showing the way1)Shall I help you with your luggage?2)How many pieces of luggage have you got/do you have？3)This way,please.We need to take the elevator to go to the3rd floor.•Introducing the room facilities and the hotel service1)Please allow me to show you the room,sir.2)Here is the light switch,and this is the remote control for TV/air-conditioning.3)This is the brochure about our hotel services4)Do you want me to demonstrate the way of using it,sir?•Bidding farewell1)Shall I arrange a taxi for you,sir?2)Here is your taxi,please get in.3)Have a nice trip.Unit5总机服务opetator•Main Points（知识要点）•※Procedures of wake-up calls•叫早服务程序•※Three ways of wake-up calls•三种叫早服务方式•※Answer inquiries about long distance calls•解答关于长途电话咨询服务•※The way to take massages for guests•留言服务Key Words（重点词汇）•operator['ŋpŋreitŋ]n.操作员，话务员•wake[weik]v.叫醒，醒来•useful['ju:sful]a.有用的•Singapore[,siŋgŋ'pŋ:]n.新加坡•assist[ŋ'sist]v.协助•response[ris'pŋns]n.反应，响应•ensure[in'ŋuŋ]v.保证，担保Useful expressions（实用表达）•Wake-up calls•1)At what time?•2)Please dial your new wake-up time.The computer will cancel the old time.•3)I’ll wake you up at6:30a.m.tomorrow morning by knocking on your door.•Phone call•1)To which country,please?•2)Would you like a pay call or a person-to-person call?•3)I’ll put you through.Please hold on.•4)May I have the area code and the phone number?•5)I’m afraid you got a wrong number.•6)Shall I connect you with the international operator?•Taking a message•1)I’m afraid there is no response.Can I take a message,please?Or you can call later.•2)I’ll pass your message to Mr.Green.3)Would you mind leaving your telephone number?Unit6Information Desk咨询台•Main Points（知识要点）•※The way to give directions•指路服务•※Provide shopping information•提供购物信息•※Answer inquiries about transportation•回答交通咨询Key Words（重点词汇）•appreciate[ŋ'pri:ŋieit]v.感激•hesitate['heziteit]v.犹豫，迟疑•post[pŋŋst]n.柱子•vase[vɑ:z]n.花瓶•jewelry['dŋu:ŋlri]n.珠宝•feature['fi:tŋŋ]n.特色•transportation[,trænspŋ:'teiŋŋn]n.运输，运输工具•consultation[,kŋnsŋl'teiŋŋn]n.咨询•maximum['mæksimŋm]a.最高的，最大极限的Useful Expressions（实用表达）•Giving directions1)How will you come here,madam?2)I’ll tell/show you the way to our hotel.3)I’ll tell/show you how to come here/get there.4)Drive straight along the road,turn left at the second traffic lights,you’ll see our hotel on the right.5)Go straight and then take the left turn at the next corner,you’ll see it just in front of you.•Shopping information•1)There are a great variety of goods there.•2)There are so many you can choose from.•Transportation information1)There are two buses going to the Great Wall every day.2)How long does it take to get to the Great Wall？3)It usually takes you two hours.4)Do you need us to book you tickets?Unit7Check out结帐服务•Main Points（知识要点）•※Procedures of helping guests with their foreign currency exchange •外币兑换服务程序•※Procedures of providing check-out service•退房服务程序•※Ways of bidding farewell•送别方式Key Words（重点词汇）•memo['memŋu]n.备忘录•save[seiv]v.保存•refund[ri:'fŋnd]v.偿还•handling['hændliŋ]n.处理•luggage handling.行李寄存Useful Expressions（实用表达）•Foreign Currency Exchange•1)Can I exchange foreign currency for RMB here?•2)What kind of currency have you got?•3)What’s the exchange rate today?•4)One hundred US dollars are equal to750yuan RMB at today's exchange rate.•5)How much would you like to exchange?•6)How would you like your money?•7)Please check them and keep the memo.8)What for?•Check-out•1)I'm leaving today,would like to check out now.2)Your name,room number and your key card,please?3)Did you consume any thing in your room?•4)We'll refund you$335,and here is the receipt.5)Would you like me to contact the Concierge to help you with your luggage?•6)Look forward to seeing you again.•7)Have a nice trip.•8)Fly safe.1.假设你是上海金茂酒店的预订员简｡接到了一位客户从大连打来的电话,他将一个人驾车来上海休闲旅游(leisure travel),要预订一间豪华单人间,并先用信用卡保证预订(credit card guaranteed reservation)｡请你和你的同学模拟对话中的角色,准备对话,然后在班上进行口头表演｡J:ŋRoom Reservation.Can I help you?S:ŋYes,I am calling from Dalian City.I will make a leisure travel to Shanghai next week.So I want to book a room at your hotel.J:ŋThat’s wonderful.What dates do you need the room?/For which date/For when,please? S:ŋFrom September9th.J:ŋhow long will you be staying?/For how many nights?S:ŋFor two nights.J:ŋHow many guests will there be in your party?S:ŋJust my wife and myself.J:ŋWhat type/kind of room would you prefer?A single or a double?S:ŋA single,please.J:ŋCould you hold the line,please.I’ll check the list…Thank you for waiting,sir.We have a single room at RMB150and another at RMB180.Which one would you prefer?S:ŋI’d like to take the RMB180.J:ŋMay I have a credit card to guarantee this booking/Do you wish to guarantee the room?S:ŋYes,I need to.J:ŋWill that be your credit card or will you pay in advance?S:ŋMy credit card,please.J:ŋMay I know the type of card and the number?S:ŋYes,it’s Visa.The card number is4635111033345566,expiration date is Dec.10th,2010. And my name is Stephen Nobel.J:ŋThanks.Mr.Nobel.Let me just confirm your booking.One single room from September9th to September,in name of Mr.Stephen Nobel.The rate for the room is RMB180 per night.This is a guaranteed to your Visa Card.Your credit number is4635111033345566. Am I correct?S:ŋYes,that’s correct.Thank you for your help.Goodbye.J:ŋGoodbye.We are always at your service.2.假如你是一家电器公司的经理,你们公司打算在12月22日在北京举办庆祝公司成立十周年的会议,会后打算下榻上海金茂酒店,先致电金茂酒店预订部,要求订50间标准双人房,10间豪华双人房,2间套房,时间从12月22日至25日,共4天｡请你和你的同学模拟对话中的角色,准备对话,然后在班上进行口头表演｡J:ŋGood morning.Reservations,Jane speaking.May I help you?S:Good morning.This is Stephen Nobel from Dalian Electrical Company.Our company is going to give an anniversary in Beijing on December22nd.Please reserve50standard double room,10deluxe double room,2suites.J:ŋFor when,please?S:ŋFour nights.From December22nd through December25th.J:ŋPlease hold the line one moment.I see your company has an arrangement with this hotel for all types of room.We will give you a discount at30%.S:ŋOK.That’ll be fine.J:ŋWhat time will you be arriving?S:ŋWe will arrive at2,00p.m.on December22nd.J:ŋOK.We will make a perfect arrangement for your company.S:ŋThank you very much.See you.J:ŋGoodbye.6.行李员杰克正在帮一位女顾客搬运行李,陪着她把行李拿到房间,并向她介绍客房内的设施｡请你和你的同学准备该对话,并在班上表演｡J:Excuse me,madam.I’m the bellman.Do you need any help?M:Yes.Can you show me where to deposit my valuable?J:Sure.This way,please.The cashier desk is just over there.(The cashier is helping the guest with the deposit of valuable.)M:Please keep the receipt.Now shall I escort you to your room with your baggage?J:Your room is on the fifth floor,isn’t it?M:Yes.that’s right.J:This way to the elevator,please.Let me take your suitcase.M:Good.It is facing a beautiful garden.J:Can I put the suitcase here,madam?M:Thank you.May I ask where the dining hall is?J:We have two dinning halls on the third floor and the ninth floor respectively.The former serves Chinese food,and the latter western-styled cooking.M:Good.Pretty convenient.Thank you for the information.J:You are welcome,sir.I hope you’ll enjoy your stay here.。
暑假餐厅服务员英语作文
暑假餐厅服务员英语作文During the summer vacation, I decided to take up a job as a restaurant waiter to earn some extra pocket money. It was a new experience for me, and I was both excited and nervous about it.My first day at work was a blur of memorizing orders and scurrying around with trays of food. I had to learn the names of all the dishes on the menu, which was quite a challenge since there were so many. But I quickly realized that the key was to stay calm and organized.One of the most enjoyable parts of the job was interacting with the customers. I met people from all walks of life, and it was fascinating to hear their stories and experiences. Sometimes, I would even get tips on how to improve my service, which was really helpful.Working in a restaurant also taught me the importance of teamwork. We had to work together to ensure that thecustomers' orders were served promptly and accurately. Sometimes, when it was really busy, we would have to relyon each other's strengths to get through the rush.Overall, I really enjoyed my summer job as a restaurant waiter. It was challenging at times, but it was also rewarding. I learned a lot about customer service, teamwork, and the importance of staying calm under pressure. Plus, I got to earn some extra money, which was definitely a plus!。
餐厅服务员英语口语和翻译
餐厅服务员的英语口语和翻译餐厅服务员在工作中需要掌握一定的英语口语和翻译能力，以便更好地与国内外客人沟通。
本文将介绍一些常用的餐厅服务员英语口语和翻译，帮助餐厅服务员提高服务质量和效率。
问候和欢迎1.英语口语：•Good morning/afternoon/evening.•Hello, welcome to our restaurant.•How may I help you today?•Have you been to our restaurant before?2.中文翻译：•早上/下午/晚上好。
•欢迎光临我们的餐厅。
•今天我可以为您做些什么？•您以前来过我们餐厅吗？推荐菜品1.英语口语：•Our chef’s special today is grilled salmon with asparagus.•May I recommend our signature dish, the homemade lasagna?•If you like spicy food, I suggest trying our Sichuan style hotpot.2.中文翻译：•今天的特色菜是烤三文鱼配芦笋。
•我可以推荐我们的招牌菜，自制千层面。
•如果您喜欢辣食，我建议尝试我们的四川火锅。
点菜和服务1.英语口语：•What would you like to order?•How do you like your steak cooked?•Are you ready to order, or do you need more time?2.中文翻译：•您想点什么菜？•您的牛排需要几分熟？•您可以点餐了吗，还是需要更多时间？服务质量1.英语口语：•Is everything to your satisfaction?•Can I get you anything else?•Please let me know if you need anything or have any special requests.2.中文翻译：•一切满意吗？•需要我再为您添些其它的吗？•如果您有任何需要或特殊要求，请告诉我。
餐厅服务员培训计划英语
餐厅服务员培训计划英语IntroductionA restaurant's success is not only determined by the quality of its food, but also by the level of service it provides to its customers. As the front-line representatives of the restaurant, waiters play a crucial role in ensuring that guests have an enjoyable dining experience. As such, it is essential to provide comprehensive training for restaurant waiters to equip them with the necessary skills and knowledge to excel in their role. This training program aims to do just that, by providing a structured and comprehensive curriculum to develop the capabilities of the restaurant's wait staff.ObjectivesThe primary objectives of this training program are:1. To provide participants with a thorough understanding of the restaurant's menu, including the ingredients used, cooking methods, and dietary requirements.2. To equip participants with excellent product knowledge and the ability to make informed recommendations to customers.3. To develop participants' interpersonal and communication skills in order to provide exceptional customer service.4. To educate participants on the importance of teamwork and cooperation in a fast-paced restaurant environment.5. To ensure that participants are well-versed in the restaurant's policies, standards, and procedures.Training ScheduleThe training program will be conducted over a period of four weeks, with sessions held three times a week. Each session will last for three hours, allowing for both theoretical and practical components to be covered. The training schedule is as follows:Week 1: Introduction to the RestaurantSession 1: Restaurant Overview and History- Introduction to the restaurant's concept, vision, and mission- Historical background and milestones of the restaurant- Understanding the restaurant's target market and positioningSession 2: Menu and Product Knowledge- Detailed examination of the entire menu, including the ingredients, cooking methods, and flavor profiles of each dish- Familiarization with the restaurant's wine list, cocktails, and other beverages- Training on dietary restrictions, allergies, and special requestsSession 3: Service Standards and Procedures- Overview of the restaurant's service standards and expectations- Introduction to the steps of service, including greeting, seating, taking orders, serving food, and handling payments- Understanding the reservation system and managing customer flowWeek 2: Customer Service ExcellenceSession 4: Interpersonal Skills and Communication- Training on the importance of effective communication in the restaurant industry- Developing active listening skills and the ability to empathize with customers- Role-playing exercises to practice different scenarios and customer interactions Session 5: Building Rapport with Customers- Understanding the significance of creating a positive dining experience for guests- Techniques for engaging customers in conversation and making recommendations- Dealing with difficult or demanding customers with tact and professionalismSession 6: Upselling and Cross-selling- Learning how to upsell featured dishes, specials, and promotions- Understanding the art of suggestive selling and the benefits to the restaurant- Role-playing exercises to practice upselling and cross-selling techniquesWeek 3: Operational ProficiencySession 7: Teamwork and Cooperation- Understanding the importance of teamwork in a restaurant environment- Training on how to effectively collaborate with kitchen staff, bartenders, and other team members- Developing a sense of collective responsibility and mutual supportSession 8: Handling Complaints and Feedback- Protocols for addressing customer complaints and resolving issues- Techniques for managing dissatisfied customers and turning negative experiences into positive outcomes- Learning how to seek and utilize feedback to improve service and performanceSession 9: Health, Safety, and Hygiene- Understanding the importance of food safety and hygiene in a restaurant setting- Training on proper handling of food, equipment, and utensils- Familiarization with emergency procedures and the restaurant's health and safety protocolsWeek 4: Final Assessment and EvaluationSession 10: Practical Assessment- Practical assessment of participants' product knowledge, customer service skills, and operational proficiency- Role-playing scenarios to simulate real-world restaurant situations- Feedback and evaluation from trainers and supervisorsSession 11: Review and Feedback- Review of participants' performance and progress throughout the training program- Opportunity for participants to provide feedback on the training and suggest improvements- Final evaluation and certification for successful completion of the programConclusionThis training program is designed to provide restaurant waiters with the knowledge, skills, and confidence to deliver exceptional customer service and contribute to the overall success of the restaurant. By equipping participants with a thorough understanding of the restaurant's menu, exemplary interpersonal and communication skills, and a strong foundation in operational efficiency, they will be well-prepared to create memorable dining experiences for guests. This not only enhances the reputation of the restaurant but also fosters customer loyalty and satisfaction, ultimately leading to the achievement of the restaurant's business goals.。
服务员的英语单词
服务员的英语单词服务员原指固定场所里提供一定范围内服务的人员，有男服务员，也有女服务员;现通常指旅馆、饭店、KTV、D厅等场所里，为客人提供必要服务的人员。
那么你知道服务员的英语单词是什么吗?下面来学习一下吧。
服务员英语单词：waiter服务员的英语例句：他招呼服务员过来。
He beckoned to the waiter.别忘了给服务员小费。
Please remember (ie Dont forget to tip) the waiter.我们跟服务员争执那顿饭的价钱。
We argued with the waiter about the price of the meal.我把跟服务员结帐的事交给你办行吗?Can I leave you to square up with the waiter?服务员拿来了账单。
The waiter came with the bill.服务员算错了账。
The waiter got his arithmetic wrong.服务员微微一笑，他写下了我们的订单。
The waiter smiled as he wrote down our order.喂，服务员，这汤太咸了。
I say, waiter, the soup is too salty.服务员给我们端来一盘掰开的橘子瓣。
The waiter brought us a dish of orange segments.她是饭店的女服务员。
She is a waitress in a restaurant.那个男服务员和那个女服务员每天打乒乓球。
The waiter and the waitress play table tennis every day.服务员端来了菜，他高兴地享用着。
The waiter served the meal and the man ate it with great enjoyment.服务员回到收款处修改了帐单。
餐厅服务员常用英语口语简单
餐厅服务员常用英语口语简单
在餐厅工作的服务员是直接与客人接触的重要角色，掌握
一些常用的英语口语可以有效地提升工作效率，改善客户体验。
下面是一些常用的餐厅服务员英语口语：
接待客人
1.欢迎客人：Welcome to our restaurant!
2.询问客人几位：How many are in your party?
3.引导客人入座：Please follow me to your table.
点菜
1.询问客人是否准备好点餐：Are you ready to order?
2.推荐特色菜：Our chef’s special today is…
3.询问客人想要什么饮料：What would you like to
drink?
服务过程
1.询问客人是否需要帮助：Is everything okay with
your meal?
2.更换餐具：I’ll bring you fresh utensils right away.
3.询问客人是否需要加菜：Would you like to order
anything else?
结账
1.递上账单：Here is your bill.
2.询问客人支付方式：How will you be paying today?
3.感谢客人光临：Thank you for dining with us today.
以上是一些常用的餐厅服务员英语口语，希望能帮助你在
工作中更加流利地与客人交流，提升服务质量。
服务员的英语单词
服务员的英语单词服务员的英语单词：waiter、waitress。
女服务员的英文：waitress一、词汇解析waitress英[ˈweɪtrəs]；美[ˈwetrɪs]n. 女服务员；女侍者vi. 做女服务生例：The customer insist that the waitress serve him first.这个顾客坚决要求女侍者先为他服务。
例：But when I complained to your waitress she just ignored me. 但当我向你们的女侍者抱怨时，她不睬我。
二、waitress的短语1、Tea waitress 茶艺服务员2、head waitress 女领班3、Waitress Apron 女服务员围巾4、Waitress Waiter 中餐厅服务员近义词1、waiter英['weɪtə]；美['wetɚ]n. 服务员，侍者例：We have a job for you as a waiter.我们可以为你提供一份服务员的工作。
例：If your answer is "Yes", then we have a job for you as a waiter. 如果你的回答是肯定的，那么我们有一份服务生的工作。
2、steward英['stjuːəd]；美['stuɚd]n. 管家；乘务员；膳务员vi. 当服务员；当管事vt. 管理例：He is the steward of that great estate.他是那笔大财产的管理人。
例：As a steward on the farm he showed great talent in management. 作为农场管理人，他在管理方面表现出过人的才能。
在餐馆当服务员英语作文
在餐馆当服务员英语作文英文回答：Working as a waiter in a restaurant can be both challenging and rewarding. As a waiter, I am responsiblefor providing excellent customer service and ensuring that guests have a pleasant dining experience.Firstly, I greet customers and show them to their tables. I always try to be friendly and welcoming, as it sets a positive tone for the rest of their visit. For example, I might say, "Good evening! Welcome to our restaurant. How many are in your party?" This helps to make the guests feel valued and appreciated.Next, I take their orders and answer any questions they may have about the menu. It is important to be knowledgeable about the dishes and ingredients, as customers often rely on my recommendations. For instance, if a customer asks for a suggestion for a vegetarian dish,I might say, "Our roasted vegetable pasta is a popular choice among our vegetarian guests. It's packed with fresh seasonal vegetables and tossed in a light garlic sauce." This not only helps the customer make an informed decision, but also showcases my expertise in the menu.Once the orders are placed, I ensure that the food is prepared promptly and accurately. I communicate with the kitchen staff to ensure smooth coordination and timely delivery of the dishes. It is crucial to pay attention to any special requests or dietary restrictions, so that the guests' needs are met. For example, if a customer asks for their steak to be cooked medium-rare, I would relay this information to the chef and ensure that the steak is prepared accordingly.During the meal, I regularly check on the guests to see if they need anything else. This includes refilling their drinks, clearing empty plates, and addressing any concerns they may have. It is important to be attentive and responsive to their needs, as it enhances their overall dining experience. For instance, if a guest asks for morewater, I would promptly refill their glass and ask if there is anything else I can assist with.Finally, when it comes time for the bill, I present itto the guests and process their payment. I ensure that the bill is accurate and that the guests are satisfied withtheir experience. It is important to handle the payment process efficiently and professionally, as it is the last impression the guests have of their dining experience. For example, I might say, "Here is your bill. Thank you for dining with us. Have a wonderful day!" This leaves apositive lasting impression and encourages the guests to return in the future.中文回答：在餐馆当服务员既具有挑战性又有回报。
餐厅服务员的英语格式作文
餐厅服务员的英语格式作文In the bustling environment of a restaurant, the waiter plays a pivotal role in ensuring a pleasant dining experience for the patrons. A waiter's duties extend beyond merely taking orders and serving food; they are the bridge between the kitchen and the customers, often responsible for creating a welcoming atmosphere and addressing any concerns that may arise.Introduction:The essay delves into the various responsibilities of a waiter, the skills required to excel in the role, and the importance of effective communication in providing excellent customer service.Responsibilities:1. Greeting Customers: A warm welcome sets the tone for the dining experience. Waiters must be adept at making guestsfeel comfortable and valued.2. Taking Orders: Accurate order-taking is crucial. Waiters must listen carefully to the customers' choices, preferences, and any dietary restrictions.3. Serving Food and Drinks: Waiters must be knowledgeable about the menu and be able to present dishes and beverages professionally and efficiently.4. Managing Tables: This includes clearing tables, resetting them for new guests, and ensuring that all necessary tableware and condiments are available.Skills Required:1. Communication: Waiters must be excellent communicators, able to convey information clearly and listen attentively to customers.2. Patience: Dealing with a variety of customers requires a great deal of patience and the ability to remain calm under pressure.3. Memory: Remembering orders, customers' names, and preferences can enhance the dining experience and foster a sense of familiarity and personal attention.4. Problem-Solving: Waiters often need to think on their feet to resolve issues, such as complaints about food or service.Importance of Communication:Effective communication is the cornerstone of a waiter's job. It not only helps in taking accurate orders but also in building rapport with customers, which can lead to repeat business and positive reviews.Conclusion:The role of a waiter is multifaceted, requiring a combination of interpersonal skills, attention to detail, and a commitment to providing top-notch service. A good waiter can make a significant difference in the overall success of a restaurant, contributing to a positive dining experience that keeps customers coming back.Reflection Questions:1. How can a waiter's attitude impact the overall dining experience?2. What challenges might a waiter face during a particularly busy service?3. How does the role of a waiter contribute to the success ofa restaurant?This essay format provides a structured approach to understanding the role of a waiter in a restaurant, highlighting the importance of their duties and the skills necessary to succeed in the hospitality industry.。
酒店各部门工作岗位名称英语（中英文对照）
销售代表Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员Garden Keeper公共洗手间保洁员Toilet Attendant洗涤工Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工Flat Work Ironer服务中心接线生Room Center Coordinator 接待员Reception商务中心文员Business Center Clerk商场营业员Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper 康乐部经理Recreation & Health Manager 娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员Sauna AttendantKTV服务员Karaoke Attendant网球服务员Tennis Attendant棋牌服务员Chess & Cards Attendant乒乓服务员Table Tennis Attendant台球服务员Billiards Attendant射箭服务员Toxophily Attendant酒吧服务员Bar Attendant美容服务员Beauty Attendant餐饮部经理Food & Beverage Manager中餐经理Chinese Food Manager西餐经理Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工Dishwasher花王Adorn Cook烧腊厨师Grill Cook冷菜厨师Cold Food Cook切配厨师Chopper炉灶厨师Stove Cook打荷厨师Kitchen Apprentice Cook上扎厨师Braise Cook炖台厨师Thumb Cook点心厨师Pastry Cook切配Chopper炉灶厨师Stove Cook加工员Processing。
酒店岗位英语(中英文对照)
车队队长 Driver Captain
员工宿舍管理员 Dormitory Keeper
员工餐厅勤杂工 Staff Restaurant Cleaner
安消部经理 Security Manager
警卫领班 Security Captain
门 卫 Entrance Guard
巡 逻 Patrol Guard
机修工 Mechanician
木 工 Carpenter
万能工 Fitting-up Worker
水 工 Plumber
仓管员 Storeroom Keeper
冷菜厨师 Cold Food Cook
切配厨师 Chopper
炉灶厨师 Stove Cook
打荷厨师 Kitchen Apprentice Cook
西餐经理 Western Food Manager
行政总厨 Executive Chef
冷菜房厨师长 Cold Food Chef
西点厨师长 Western Food Chef
总台收款员 F/O Cashier
行政部主任 Executive Director
文 员 Secretary
人事培训经理 P&T Manager
福利劳资员 Payroll Clerk
大烫工 Flat Work Ironer
服务中心接线生 Room Center Coordinator
接待员 Reception
商务中心文员 Business Center Clerk
物资采购员 Purchasing Clerk – Material
酒店英语词汇大全
air-conditioned 有空调设备的
radiator 暖气片
central heating 暖气
ashtray 烟灰碟
smoking set 烟具
electric fan 电扇
酒店英语词汇（十二）
chandelier, pendant lamp 吊灯
fluorescent lamp 日光灯
酒店英语词汇（六）
screen 屏风
hat rack 帽架
rug 小地毯
carpet 大地毯
single bed 单人床
double bed 双人床
twin beds 成对床
mattress 褥子
酒店英语词汇（七）
quilt 被
blanket 毯子
sheet 床单
酒店英语词汇（一）
rent 租金
bill 账单
manager 经理
attendant 服务员
desk clerk 值班服务员
waiter （餐厅）服务员
waitress （餐厅）女服务员
酒店英语词汇（二）
information desk 问讯处
reception office 接待室
water closet, W.C. 厕所；抽水马桶
toilet roll, toilet paper 卫生纸
bath towel 浴巾
bathrobe 浴衣
towel rail, towel rack 毛巾架
sponge 海绵
waste-paper basket 废纸篓
thermometer 温度计
dining-room, dining hall 餐厅
暑假餐厅服务员作文英语
暑假餐厅服务员作文英语Summer Vacation as a Restaurant Server。
During this summer vacation, I decided to take on apart-time job as a server at a local restaurant. It was a decision I made in order to gain some work experience and earn some extra money. Little did I know, this job would teach me so much more than just how to carry a tray of food or take orders from customers.On my first day at the restaurant, I was nervous and unsure of what to expect. I was given a quick training session by the manager and was then thrown into the hustle and bustle of the dining area. The restaurant was packedwith hungry customers, and the sound of clinking plates and chatter filled the air. I quickly learned that being a server was not just about taking orders and delivering food, but also about multitasking, time management, and customer service.One of the biggest challenges I faced as a server was balancing multiple tasks at once. I had to take orders from different tables, deliver food and drinks, and ensure that each customer had a pleasant dining experience. It was a juggling act that required me to stay organized and focused at all times. I learned to prioritize tasks and manage my time efficiently in order to keep up with the demands of the job.Another important aspect of being a server was providing excellent customer service. I had to greet customers with a smile, answer any questions they had about the menu, and attend to their needs throughout their meal.I quickly realized that a positive attitude and a willingness to help were essential in creating a pleasant dining experience for the customers. I also learned the importance of patience and empathy, especially when dealing with difficult or unhappy customers.Working as a server also taught me the value of teamwork. The restaurant staff worked together like a well-oiled machine, each person playing a crucial role inensuring the smooth operation of the establishment. I learned to communicate effectively with my colleagues, whether it was to coordinate food orders or to provide support during busy periods. I also learned to adapt to different working styles and personalities, which was an invaluable skill that I know will benefit me in the future.Overall, my experience as a restaurant server during this summer vacation was both challenging and rewarding. I gained valuable skills that I know will serve me well in any future job, such as time management, customer service, and teamwork. I also developed a greater appreciation for the hard work and dedication that goes into running a successful restaurant. This part-time job has given me a newfound sense of confidence and independence, and I am grateful for the opportunity to have learned so much in such a short amount of time. I am proud to have been a part of the restaurant team, and I look forward to applying the skills and knowledge I have gained in my future endeavors.。
餐厅服务员英语对话常用语
餐厅服务员英语对话常用语W= waitress女服务员 G=GuestW: May I take your order now, sir?G: Ur…, I don’t know much about Chinese food, can you recommend something?W: Certainly. How about Cabbage in Oyster sauce? It’s tender and tasty.G: Good, I’ll take it. What’s the Chicken Soup with Corn like?W: It’s soup with corn and minced chicken. It’s sweet and delicious.G: Well, I’ll take this, too. I’d like to have some fried rice, could you make some recommendations?W: How about the Chef’s Fried Rice?G: How do you make it?W: It’s fried rice with shrimp, eggs and broccoli.G: OK, I’ll try that. Thank you.W: Anything else, sir?G: No, thanks. That’s all for now.W: Shall I bring you a knife and fork?G: No, thanks. The chopsticks will do.Hugh is ordering a meal in a restaurant休正在餐厅点餐a few moments later?过了一会儿Emma： one sparkling water埃玛：一份带汽的矿泉水。
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English Training ManualFOOD&BEVERAGE English for Waiter/Waitress 餐厅服务员英语Useful Expressions 常用的表达方式：1.Good morning/afternoon/evening. Welcome to our restaurant.早上好/下午好/晚上好。
欢迎光临本餐厅。
2.This way, please. 请这边走。
3.How many in your party? 请问几位？4.How about the table near the window? 靠窗的位子怎么样？5.Here is the menu, sir/madam. Please take your time. 这是菜单，先生/小姐。
请慢慢看。
6.May I take your order, sir/madam? 可以点菜了吗？7.May I suggest to you a very nice dish… it’s delicious and worth a try.让我为您推荐一道菜，非常美味，值得一试。
8.Many guests like it very much. 许多客人都很喜欢。
9.I’m sorry, sir. I do apologize for giving you the wrong dish. I will change itimmediately for you. 对不起，先生。
我上错了菜，非常抱歉。
马上为您换。
10.Thank you for telling us, sir. I assure you it won’t happen again. 感谢您向我们提出，我保证今后再也不会发生了。
11.Would you like some wine with your meal? 您用餐时要点酒吗？12.Would you like the wine to be served, with the main dish or with the first course? 您想在什么时候上酒，是上主菜的时候，还是上第一道菜是。
13.How would you like the steak, rare, medium or well done? 您的牛排要几成熟？三分、五分还是全熟。
14.How would you like the eggs, fried, poached, boiled or scrambled? 您的鸡蛋要怎么做的？煎的、溏心的、煮的还是炒的。
15.Would you care for a drink to start with? 要不要先来杯饮料啊？16.May I recommend today’s special? 我来为您介绍一下今天的厨师推荐菜？17.Enjoy your meal, sir/madam. 先生/小姐，请慢用。
18.Some more coffee, sir/ madam? 先生/小姐，要加咖啡吗？19.I’m afraid it is not in season, sir/madam? 恐怕这个还没上市呢，先生/小姐。
20.Here is your bill, sir/madam. 先生/小姐，您的账单。
21.May I know your room number, please? 请问您的房间号是多少？22.You can sign the bill, pay in cash or by credit card. 您可以选择签单、付现金或者刷卡。
23.Here is your change, sir/madam. 这是找您的钱，先生/小姐。
24.Totally RMB100 Yuan, sir/madam. 先生/小姐，总共是人民币100元。
25.I beg your pardon, sir/madam. 对不起，您能再说一遍吗？26.Thank you, sir/madam. Hope to see you again, goodbye. 谢谢您，先生/小姐。
希望您再次光临，再见。
Dialogue 1: A GUEST IS ORDERING AT COFFEE SHOPW = Waitress G = GuestW: Good morning, how are you, sir.G: Fine, thank you.W: This way, please, sir…Will this table be all right?English Training ManualFOOD&BEVERAGE G: Ok, thank you.W: Here is the menu, I’ll return in a few minutes to take your order. (after a moment)W: Are you ready to order, sir?G: Not yet. Please give me a few more minutes.W: Please take your time.G: …miss…I’d like to order an American breakfast.W: Certainly, sir. Which kind of juice would you like, sir?G: Prune.W: Would you like bacon, sausage or ham?G: Ham, please.W: And how would you like your eggs, sir?G: Two fried eggs, Sunnyside up.W: Certainly.G: Could I have croissants with my breakfast?W: Of course you can, sir.G: I would like to have my coffee now.W: Certainly, sir. So, that’s prune juice, two eggs – Sunnyside up, ham croissants and coffee. G: That’s right.W: Thank you, sir.对话一：一位客人在咖啡厅点餐服务生：先生，早上好。
客人：很好，谢谢。
服务生：请这边走，先生。
这张桌子好吗？客人：好的，谢谢你。
服务生：这是菜单，我过一会儿回来为您点菜。
（过了一会儿）服务生：先生，您现在点菜吗？客人：请再等几分钟。
服务生：您慢慢看。
客人：小姐，我要一份美式早餐。
服务生：好的，先生。
您要什么果汁呢？客人：杨梅汁。
服务生：您要培根、香肠还是火腿？客人：我要火腿。
服务生：先生，您的鸡蛋要怎么做？客人：两只煎蛋，一面要熟透。
服务生：是的。
客人：面包可以选法式羊角包吗？服务生：当然可以，先生。
客人：咖啡现在就上吧？服务生：好，先生。
我重复一下，您要的是杨梅汁、两只煎蛋——一面煎透的，法式羊角和咖啡。
客人：是的。
服务生：谢谢，先生。
Dialogue 2: CHINESE FOODW = Waiter G = GuestEnglish Training ManualFOOD&BEVERAGE G: Excuse me, I’d like to try some Chinese food. Can you tell me where I should go?W: We serve Chinese food here, sir. But I’m not sure which style you prefer.G: I have no idea about Chinese food.W: It’s divided into eight big cuisines, or say, eight styles, such as Cantonese Food, Sichuan food etc…G: How about Sichuan Food?W: Most Sichuan dishes are spicy and hot. And they taste different.G: Oh, really? I like hot food. So what’s your recommendation for me?W: I think Mapo tofu and shredded pork in chilli sauce are quite special. We have this dish. I suggest you try it.G: Thank you.W: My pleasure.对话二：中国菜客人：对不起，我想尝试一下中国菜，请问怎么走？服务生：我们这里就有中国菜。
但是我不知道您想要什么菜式？客人：我不太了解中国菜。
服务生：中国菜系分为八大类，比如，粤菜、川菜等等。
客人：川菜怎么样呢？服务生：川菜以辣为主。
味道是截然不同的。
客人：哦，是吗？我喜欢辣的。
那么您能推荐一下吗？服务生：麻婆豆腐和鱼香肉丝很不错的。
我们这里有个这道菜，我建议您可以试一下。
客人：谢谢你。
服务生：很高兴为您服务。
Dialogue 3: OFFERING ROOM SERVICEW = Waiter G = GuestW: Good morning. This is Room Service Section. What can I do for you?G: Will you please send breakfast to my room?W: Certainly, sir. Can I have your room number please?G: Nine-o-two.W: What would you like to order, American breakfast or Continental breakfast?G: Just an American breakfast, please.W: With coffee or tea, sir?G: Coffee, please.W: Orange juice or grapefruit?G: Orange juice.W: How would you like the eggs done?G: Over easy.W: For just one person, sir?G: For two. How long will it take?W: About 15 minutes.G: Okay, thank you.(15 minutes later, a waiter delivers breakfast to Room 902. He knock the door first. )W: Room Service.G: Come in, please.W: Good morning, sir. I’ve brought your breakfast here.G: Oh, thank you.W: Here’s the breakfast you’ve ordered, sir.G: Ok. Just put it on the table, please.English Training ManualFOOD&BEVERAGE W: Yes, sir. Besides, I have brought you an English newspaper-China Daily – to read with your breakfast.G: That’s very nice of you.W: Don’t mention it. Would you like something more besides the American breakfast? G: No, thanks.W: Would you sign the bill, sir?W: Thank you, sir.对话3：客房服务服务生：早上好，这里是送餐服务，您需要点什么？客人：请问能送早餐到我的房间吗？服务生：当然可以，先生。