外贸客人不回邮件办法

合集下载

做外贸客户不回邮件怎么办

▲2.输入客户的邮箱地址-－一般情况下,客户的邮箱都是利用公司名称申请邮箱的，所以这种搜索法概率会高一点。
●搜索到准确的信息后,我再添加他们。★★请求中会要求写自我介绍，那么我就大概写一下我是谁,是哪个公司的,公司产品主要是哪些，简单地介绍一下。比如：“Ｔｈis ｉｓ Lydia，ｆroｍ×××（公司名称)”,我们公司名称中就有包含了产品的名字,所以我就没介绍产品。ﻫ不过以这种方法只能碰碰运气。有些客户可能很久都不上SKYＰE的，那样他就没办法通过我的请求,我也就不能跟他在SＫYＰＥ上进一步联系。ﻫ●不过我用这种方法倒是加了5个客户，其中４个都是平时不回我邮件的客户。哈哈，很有成就感哦!
●当然，这种方法只能供大家参考哦！如果客户没通过你的请求，那么也就没辙，只能暗暗祈祷，哪天他上线了,看到你的请求,然后大发慈悲加你了。ﻫ－-－－---－-－－－－－-－－-－－－-－－－－-－－-－----－-－－-－ﻫ网上外贸生意，可能外贸人员遇到最多的情况就是客户不回复，但在买方市场的今天却又很正常,但如我们能改进我们的联系方法，回复率必增很多:
做外贸－客户不回邮件怎么办
———————————————————————————————— 作者:
———————————————————————————————— 日期:
ﻩ
做外贸,客户不回邮件Байду номын сангаас么办
●很多人有着跟我一样的经历,发了很多邮件给国外客户，但是似乎都
“石沉大海”。大部分业务员会满腹疑问：“为什么我发的邮件,他们都不回呢?”“难道是我写的邮件太长了？太短了?还是我的英语水平不够好？”客户不回邮件的情况，一般都会严重打击业务员的信心。我也不例外,偶尔也会感到失落。因此，作为一名业务员,良好的心态是非常关键的。

客户不回复如何跟踪

一、回盘出鞘，无人响应，如何趁热打铁如果买家不回复你，我会先分析下原因，一般情况下会再写封追踪信给他：Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer?We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Your early reply will be highly appreciated.Thanks&Best regards,Miya这一封邮件一出，可以增加20%的买家回复率！二、不要放弃，70%的时机就在眼前如果客人还没有回信，一周后再问客人不回信的真实原因。

(一般情况，70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you.I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!三、不要以为买家两次不回复你，就是没戏了，希望在你自己的手中之后的日子里，可以尝试新产品的报价，刺激下客人的神经。

客户不回邮件该如何跟进

客户不回邮件该如何跟进作为一名新人，客户不回你的邮件，会受打击。

做为有经验的业务，客户太多，一个个的跟进，费神，累人。

何不作出一份有效地跟进邮件表呢, 让客户跟着你的节奏走。

个人觉得效果还是不错，大家可以根据自己的情况作些改变，做出一份属于自己的文件吧～会让你在跟进客户的时候省时省力～刚给客户报价了之后一定要做到勤跟进。

在第一个月最好能够跟进到十次以上，后续就客户情况可以放缓步伐了。

报完价后第一件事情就是询问客户对于我们报价的看法，评价，并且要问几次。

很多人都知道，有一部分客户在这个时候就会给你回复了的。

一(询问客户对报价的看法Dear xxx,Hope everything goes well with you～Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards二(追问客户的评价，求回复Dear xxHow are you recently?Several days no news from you have you got my enquiry for xxxx?Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.三(本着小强精神，保证客户收到了报价，重发报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sendingit again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes四:利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Best regards.好吧，关于客户的这次询价问了这么多还没有回复的话，我们最后一次问一下，然询盘的转化吧。

邮件被客户已读不回怎么办,重新建立联系的5封邮件

外贸案例| 被客户已读不回，重新建立联系的5封邮件做贸易，常常要面对客户突然神隐的状况。

如：邮件不回，社交软件留言不答复或约定好的电话/视频会议不出现，都是常见的事儿。

不过客户已读邮件不回或会议爽约，并不代表双方合作的终止，具体问题要具体分析。

首先，业务员要根据所掌握的客户信息及业务内容，认真分析客户的具体情况，仔细研判是否继续跟这个客户合作。

其次，要确认是否是目标客户，有了确切的结果后，可以通过拟写以下有针对性的5封邮件，得以恢复与买家/进口商的联络，获取重启合作的机会。

1.常规跟进Dear ××,Hope this email finds you well.We’ve sent you product catalogue on May 20th, as we haven't heard from you, we are writing this email, hope to get your suggestion.Is the products we provide not match your needs? Or you have other requirements?We look forward to the pleasure of hearing from you.敬启者，谨以此邮件向您致以问候。

我们于5月20日发给过您商品目录,目前我方尚未得知贵公司的回复，本次致函希望听取您的意见。

是否是我们提供的商品与您所需不太匹配？或是您有其它的要求？我们期待您的回音。

2.电话/视频会议邀约We’ve sent you an email on 15th last Wednesday, as it includes the attachment (product catalogue), I’m not sure whether you received it?In order to discuss the cooperation way in more detail ,it would be good to arrange a time to speak with you on the phone , kindly please share your phone number with me,thank you.敬启者，我们已在上周三的15日给您发送了一封电子邮件，其中包含附件（产品目录），不知道您是否收到了？为了更细致地沟通与您的业务合作，希望能够安排时间与您电话交谈，请告知您的电话号码,谢谢。

外贸客户不理人的话术

外贸客户不理人的话术
在处理外贸客户时，有时候可能会遇到客户不理人的情况。

以下是一些可以尝试的话术和策略：
1. 亲切问候：以友善和亲切的态度向客户打招呼，并表达出您对与他们合作的兴趣。

例如：“您好！我是XXX公司的销售经理，想了解一下您对我们的产品感兴趣吗？”
2. 引起兴趣：通过介绍产品或服务的特点和优势来引起客户的兴趣。

例如：“我们的产品具有高质量、竞争力价格和可靠的交货时间，非常适合您的业务需求。

”
3. 提供支持：向客户表示您愿意提供任何帮助和支持，以满足他们的需求。

例如：“如果您有任何问题或需要更多信息，请随时与我联系。

我将竭诚为您提供帮助。

”
4. 突出价值：强调您的产品或服务能为客户带来的价值和效益。

例如：“通过选择我们的产品，您将获得更高的品质、更大的利润和更好的市场竞争力。

”
5. 追踪沟通：如果客户没有回应您的消息或电话，您
可以尝试跟进，再次提醒他们您的存在，并询问是否有任何问题需要帮助解决。

6. 个性化沟通：了解客户的需求和兴趣，并根据其背景和行业特点进行个性化的沟通。

这样可以更好地吸引客户的注意力和参与度。

7. 保持耐心：有时候，客户可能因为各种原因而疏忽回应您的消息。

在面对这样的情况时，保持耐心并继续提供优质的服务。

请记住，每个客户都是独一无二的，所以适用于一个客户的话术可能并不适用于另一个客户。

因此，根据实际情况灵活调整和运用上述策略，以便更好地与外贸客户建立良好的沟通关系。

03 如果顾客不回复邮件怎么办

如果顾客不回复邮件怎么办
如果顾客不回复邮件，可以采取以下措施：
1. 保持冷静：不要过度焦虑或急躁，顾客可能正在忙于其他事情，没
有看到邮件或者忘记了回复。

2. 再次发送邮件：确保顾客收件箱中没有遗漏，可以再次发送邮件提
醒顾客。

确保邮件标题清晰明了，内容简明扼要。

3. 换位思考：试着从顾客的角度去思考问题，他们可能对价格、质量、交付时间等有疑虑，所以需要提供更多的信息来解答他们的疑问。

4. 跟进电话：如果顾客不回复邮件，尝试拨打电话直接联系顾客，可
能能更直接地解决问题。

5. 提供额外的支持：如果可能的话，提供额外的支持和服务，让顾客
感受到你的关心和努力。

6. 记录跟进：记录每次与顾客的沟通，包括回复时间等，以便将来参考。

7. 客户关系管理：对于长期不回复的顾客，可以考虑建立客户关系管
理档案，了解他们的需求和购买历史，以便在未来更好地服务他们。

8. 反馈给其他顾客：如果顾客长时间不回复，你可能需要考虑将他们
的信息反馈给你的潜在竞争对手或其他潜在顾客，至少你让其他人了
解到这个人可能对你的服务并不感兴趣。

总之，需要保持耐心和善意，关注顾客不回复的原因，并采取相应的
措施解决问题。

同时，建立良好的顾客关系和信任是长期业务成功的
关键。

客户不回你邮件怎么办

一、提出问题，解决问题！使用电子商务平台洽谈外贸业务，大家遇到的共同问题是什么？1、我回复了买家，为什么买家不理我？分析原因：1）邮件客人并没有收到！解析：现在有很多国内的厂家，商人，用的邮箱地址仍然是免费的邮箱，甚至是数字邮箱（163，为后缀的邮箱）这类邮箱地址很容易被国外客人的邮件服务器辨别为垃圾邮箱，还没有等到客人收到你的回盘信息，客人的服务器已经将你所发送的邮件直捊??退回或者删除，客人自然不会回复给你，因为他根本就不曾收到邮件！解决：最好使用企业邮箱，即使用自己公司名称为后缀的邮箱。

这个邮箱通常是有自己的顶级域名后赠送的，所以要先有自己的顶级域名！另外，即使要使用免费邮箱，像和这类免费邮箱，比较好，不容易被分析为垃圾邮件！2）邮件中有病毒解析：大家有没有每天查杀计算机内的病毒呢？试想，如果客人收到一封你的邮件，但你的邮件中带有病毒并被客人的杀毒软件所查出，客人会看邮件，还是直接删除邮件呢？这个问题是很显然的。

解决：解决办法很简单，就是定时定点对你的计算机进行彻底查毒，保证自己所发邮件是不带任何病毒及木马程序。

3）发送的时间有时差，及客户看邮件的时间!解析：很多做外贸人员认为，一旦收到询盘就马上回复，认为及时尽早的回复，客人一定会对此满意和赞赏并会有所回复！这样做是对的，但忽略了很重要的一点，除了亚洲一部分国家及澳洲地区国家，绝大部分客户和中国是有时差的。

就算你马上回复了客人，客人也会在他上班的时间才能看到邮件。

而且客人所发的询盘，肯定也不会只有你一个人回复，肯定有大把的供应商相争回复，这样，最早回复的邮件按照邮箱的排列的顺序被沉到了最底层。

如果客人在上面的邮件中找到感兴趣的供应商，就根本不会看最底层你的邮件！解决：了解客人当地的时差及上班时间，按照客人的上班时间发送，这个，只需要简单的邮件定时发送就可以办到！另外一点，我觉得非常好，就是按照客人的上班时间，在线和客人联系！比如欧洲等国家和中国的时差为-6到-8个小时，那么当我们在下午3-4点的时候正是客人上班的时间，这样下午和客人发邮件，极有可能攍?到客人的回复，收到客人回复后立即也回复，或者能在Trademanger 或者MSN上能和客人在线及时沟通，这样也是最好的沟通方法。

客户不回邮件12封模板跟进搞定

客户不回邮件，以下12招搞定！作为一名外贸小白，客户不回邮件，各种焦虑。

由于客户太多，一个个跟进耗时耗力。

这时候，你需要一份邮件跟进表，大大提升工作效率，让客户跟着你的节奏走！刚给客户报价后一定要勤跟进。

在第一个月建议能够跟进十次以上，后续就可以根据客户回复情况逐渐放缓步伐了。

报价后第一件事情就是询问客户对该价格的想法、建议，并且要多问几次。

大部分客户通常会在这种情况下回复邮件。

给大家介绍一套十二步邮件模板，跟进客户一气呵成。

1询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope it’s workable for your market! It is regretted that I haven't received any information from you. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.We will be glad that if there is anything we can do for you.Hope we can build good cooperation with you and your company.Best regards,xxx2追问客户的评价，求回复Dear xxx,How are you recently?It’s a long time since we contacted last time. Have you got my enquiry for xxxxx on xxx-xx? We fully understand that you may be too busy to reply us. However, business opportunities are fleeting and the earlier you take action, the sooner you seize it.Looking forward to your comments.Thanks and best regards,xxx3本着小强精神，重发报价Hello, xxx,Wish you have a nice day!Have you received my quotation yet? Now I’m resending it to you, please feel free to contact me if you have any other ideas. It’s appreciated that if we could get any advices from you.Waiting for your reply soon!Best wishes,xxx4利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well!We have received your inquiry dated on xxx and quoted you as follow: xxxxxxx. Please kindly check whether price is workable for you. The price will be invalid before xxxxx and then there will be a rise on the price.Wish we will promote business.Best regards,xxx关于客户的这次询价多次询问后如果还没有回复，我们最后一次问一下，然后进行询盘的转化。

报价后客人不回信,看我如何整治

相信很多人都有一个比较头疼的问题，就是报价之后客户消失没音了。

下面就看我如何整治这些不回信的老外：分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的：Good day! My quotation of PVC shrink label you might have received and considerated. could you kindly advise your comments at your earlier convenience?If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap.I am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day! 祝您有好的一天！May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP. Best regardsWendy但是，想成功可不是容易的事情．Dear sirHave you received our quotation of ..., if you have any further question,please don't hesitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future.Your prompt reply will be appreciate.回复A：直接去函敦促Dear xxx,Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our ** goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes !Wendy 回复B：先写邮件问清情况。

报价不回怎么写信跟踪

报价后客人不回信，看我如何整治相信很多人都有一个比较头疼的问题，就是报价之后客户消失没音了。

下面就看我如何整治这些不回信的老外：分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so. Hope w e can build good cooperation with you.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that w e still don't receive any information from you. I would apprreciate for your any comme nt about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的：Good day!My quotation of PVC shrink label you might have received and considerated. could you kindly advise your comments at your earlier convenience?If the products isnot your are expecting,pls advise me your details requirement, I will re-offer a sap.I am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day! 祝您有好的一天！May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWendy但是，想成功可不是容易的事情．Dear sirHave you received our quotation of ..., if you have any further question,please don't he sitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest fu ture.Your prompt reply will be appreciate.回复A：直接去函敦促Dear xxx,Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our ** goo ds . We hope they will reach you in due course and will help you in making your selecti on . Wish we will promote business as well as friendship!Best wishes !Wendy回复B：先写邮件问清情况。

如何用邮件应对客户不回复

如何用邮件应对客户不回复第一次接到询盘，外贸该怎么回盘呢?回盘之后如果客户不回复外贸该怎么办呢?本篇是CN人才小编为大家收集整理的以邮件应对客户不回复方法，希望对大家有所帮助，欢迎阅读。

第一次报价We’ve sent the products’ photo in the attachment and detailed information of the product below:For the payment:Western Union…..For the Shipment : DHL, …..We look forward to receive your reply.Sincerely,【邮件应对方法一】Dear XXX, (过几天，没回复)Wish everything well with you!We are in receipt of your letter dated Aug 10 , and as requested send you a catalogue for more information . We hope they will reach you and will help you make selection.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.Wish we will promote business as well as friendship【邮件应对方法二】Dear XXX,(两周内)Good morning! Have a nice day. Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ** dated ** ** according to your relative inquiry. Have you got (or checked) the prices or not? May we know if this project still active for us?Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.【邮件应对方法三】Dear xxx, (最后的绝招)I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message, please tell me if you have any interest in our products?I don’t want to keep bothering you if you don’t have any interest【邮件应对方法四】Dear XXX, (在两个月内可以适当追加的) Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards【邮件应对方法五】问不回复的原因找答案：Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon! 【邮件应对方法六】新品报价：Good day! My quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? If the products isnot your are expecting,pls advise me your details requirement, I will re-offer asap. I am of service at any time!【邮件应对方法七】进一步联系：Dear ***, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards【邮件应对方法八】加强联系：Dear sir Have you received our quotation of …, if you have any further question,please don’t hesitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future. Your prompt reply will be appreciate.。

国外客户为什么不回邮件和应对策略

国外客户为什么不回邮件和应对策略展开全文最近一个跟踪了2年多的客户下单了. 2014年的3月份, 客户从网上找到我，发来询价. 4月份就飞来中国看厂谈订单, 因为只看我一家，并且当面谈的很好，说回去就下订单过来。

谁知道这一等就是整整2年时间. 期间14年底，15年中两次说要下单又2次蒸发，直到上周终于确认了2个20尺柜的订单. 翻了一下成交记录，这个并不是成交客户的最长记录, 最长的一个记录是跟进了三年才有订单. 再次明确了一点，持续有效的沟通是获得订单的重要原因.经常有一些朋友问我，做外贸的过程中，经常会碰到聊得挺好的国外客户，突然就人间蒸发了，邮件发过去就像石沉大海一样没有一点反应，客户为什么会不回邮件？该怎么样继续跟进呢？不回邮件只有两种情况，第一是没有收到邮件. 即使是使用了付费的企业邮箱，也无法保证100%收到彼此的邮件，甚至是一直正常邮件联系的老客户，也会出现彼此邮件发送失败的情况。

所以一旦出现沟通不回复的情况下，比如说正常邮件往来的客户有1周或者十几天没回邮件，这个时候我们要做的第一点就是确认对方收到邮件.这里我的建议是直接电话沟通确认邮件是否收到，是否进了垃圾箱。

相比较其他在线沟通工具，电话始终是直接获得反馈的最有效途径。

一个电话打过去问一问，比自己无端的猜测有效得多. 即使是客户明确表示拒绝你的offer, 起码你也可以弄明白为什么拒绝的原因.第二种情况就是客户收到了邮件之后没有任何回应，出现这样的情况有以下几种原因:1.回复时间太迟，客户的邮箱已经挤满了各种供应商的邮件.假设以下你半夜里在淘宝上购物, 找了三家店铺的店小二提问. 这个时候能第一时间回复你的店铺毫无疑问是印象分最高的. 如果你有明确的采购需求, 这家的产品和价格都还适中，十有八九你会选择在他这里下单. 第二天当不在线的客服们上班回复你的留言之时，这个时候你已经完成了采购下单过程. 所以只会忽略掉他们的留言信息.由于时差的存在，邮件交流有滞后性。

做外贸,客户不回邮件怎么办

做外贸，客户不回邮件怎么办●很多人有着跟我一样的经历，发了很多邮件给国外客户，但是似乎都“石沉大海”。

大部分业务员会满腹疑问：“为什么我发的邮件，他们都不回呢？”“难道是我写的邮件太长了？太短了？还是我的英语水平不够好？”客户不回邮件的情况，一般都会严重打击业务员的信心。

我也不例外，偶尔也会感到失落。

因此，作为一名业务员，良好的心态是非常关键的。

●至于客户不回邮件的原因，这里就不扯了，详细请看我的文章“做外贸一个月的感受”。

重点介绍一下，我自己摸索出来的一种新方法，不过这种方法只是针对不回邮件的客户。

●如果知道了客户的名字和邮箱地址，发邮件过去，人家不一定会理我们。

但是可以利用SKYPE 搜索。

即：▲1. 输入客户的名字进行搜索，再详细查看我所联系的客户所在的国家。

▲2.输入客户的邮箱地址－－一般情况下，客户的邮箱都是利用公司名称申请邮箱的，所以这种搜索法概率会高一点。

●搜索到准确的信息后，我再添加他们。

★★请求中会要求写自我介绍，那么我就大概写一下我是谁，是哪个公司的，公司产品主要是哪些，简单地介绍一下。

比如：“This is Lydia, from ×××（公司名称）”，我们公司名称中就有包含了产品的名字，所以我就没介绍产品。

不过以这种方法只能碰碰运气。

有些客户可能很久都不上SKYPE的，那样他就没办法通过我的请求，我也就不能跟他在SKYPE上进一步联系。

●不过我用这种方法倒是加了5个客户，其中4个都是平时不回我邮件的客户。

哈哈，很有成就感哦！●他们加了我的SKYPE后，我就直接问：“有没有收到我×月×日发的邮件？”如果对方说没有的话，那么我先跟他确认一下邮箱地址是否正确，然后再发一次给他。

如果有必要的话，我就利用SKYPE打电话给客户－这样打电话是免费的，电话谈话可以加深他对我的印象。

呵呵，还有客户主动打电话给我，问候我，然后我就借机谈我们公司产品的事情，这样他就会向我询价。

客户就是不回复邮件怎么办？

客户就是不回复邮件怎么办？每天学习外贸知识，进步一点点这个话题问的比较多，但是实话实说，没有什么一试百灵的方法，如果我能让所有的客户回复我，我早就超过李嘉诚了！如果我知道这个客户确切需要我们的产品，而且不排斥从中国购买，我会想尽办法，让他回复。

直到现在，我做管理工作，还是会每天从我的上万个的资料中拿出十个来重点研究，然后发邮件，去勾引客户回复！我下面说的方法，都是小偏门的方法，但是效果不错，因为很多客户你正儿八经的去推销，已经彻底无效，不如独辟蹊径，勾引也好，骗也好，刺激对方回复！分析之前，首先你要知道客户不回复，还有两个特别的原因，如果是这两个原因，以下方法，就不管用了：你一定要知道的客户不回邮件的其中两个原因上述的帖子中，有两个情况，第一公司不需要这个产品，这个你可以直接放弃；如果你知道对方需要，但是你没找到采购的邮箱，还是有方法的，这个方法我早就写过了，也被很多人证明了，非常有效，有兴趣的可以去看看，如何通过销售邮箱拿到采购邮箱1.针对一些贸易商，他们是真正的唯利是图，哪里便宜从哪买，中国，印度……如果确切知道其需要我们的产品，我会发一封邮件去求购，因为他们是贸易商，有人买东西，他们肯定高兴。

要求对方报价，拿到报价后，告知对方价格比中国高太多，中国的价格到某港才多少钱（这个港口是对方最关注的，因为之前你们交流过，他一定问过某些港口的价格）。

这又是一次变相的报价。

如果你的价格真的有优势，还是很可能拿下客户！这个方法的成功率很高，超过80%！至于对方回复后，怎么谈，就看每个人的道行了！写过一个专贴，详细描述了这个过程，请移步：骗客户回复（请到博客搜索相关题目查看）2.又要回到老话题，就是去了解客户，虽然不是每个客户都能查到很多信息，但是一旦查到，就是利器！先来个案例，去年，谈下一个孟加拉客户，之前跟踪了n多次，不回复，后来想到用对方的邮件去google搜索，查到对方居然自己在孟加拉开学校，而且课程里面有中文，而且很明确的写着，中文是最特色课程！我判断对方肯定喜欢中文，于是我写了一封中文邮件给他：您好，早上好，很高兴您能看这封邮件，我真的很佩服您的眼光，中国是个大宝库，学习中文能够更加贴近这个市场，了解这个市场。

海外客户不回复的集中情况和对策

2015-7-27 客户不回复的12种情况和建议1收到询盘，对客户基本分析，将需要回复客人的相关文件。

如：公司介绍，产品宣传册，产品单页，产品图片，认证证书等，提前准备好，以便快速回复，把握好与客人沟通的机会。

2发送开发信后无回复，首先应分析发送时间（时差，假日，节日等），其次不要过多追问客户有没有收到邮件，而是换个方式，花点心思，找话题保持互动，等待客人回复了，机会就来了。

Hi Darren,Me again, C.Did you already receive my mail dated on ***?Now, I'd like to recommend a HOT-SELLING ITEM to you!Another US customer in Chicago gave me a big order in this model.Would you like to have a try in you state?Please find the photos with manual in attachment.FREE samples already prepared, and will be sent to you asap.Hope we can deal!Kind regards,对于重点的客户，在写完第一封推广信后，如果没有收到回信一般在三天后可以再发一封诸如问候的信过去，问问客户是否已经回到他的国家，问问客户时候已经收到你的邮件和对你的邮件有什么看法等等；如果还是没有回信，再一个三天可以发点你产品的简单介绍配上醒目的图片等等；如果这样还是没有回邮，可以考虑能够给客户打个问候的电话。

对于一般客户，第一封推广信后，可以保持一个月一封邮件的跟踪。

邮箱有效性检测工具：退信原因查询：goo.gl/YGCNS跟踪效果检测工具：付费。

是否收到邮件、是否打开邮件、打开次数、打开时间、网站打开次数，网站打开时间。

报价之后就没有回音,如何写外贸跟进邮件？

报价之后就没有回音，如何写外贸跟进邮件？在现实中，我发现很多客户发来询盘后，我及时给予报价，可报价后就一直没见客户的反应，没见有订单，像这种情况应该如何处理？应该写什么内容的邮件去给客户以进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢？Dear Hugo Chu,How are you? Wish everything well with you and your esteemed company!We are in receipt of your letter dated Aug 10, and as requested was expressed you 3 catalogues for our refrigeration goods .We hope they will reach you in due course and will help you in making your selection.Wish we will promote business as well as friendship!Best wishes!AaronII我觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来……如客户没回复，那你应该(很有必要)打个电话过去问清情况，是价格问题？市场临时发生改变？客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。

IIIDear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ...dated...according to your relative inquiry. Have you got (or checked) the prices or not? (You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on sevice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyIf still no any response, you can write another one about one or two month later:Dear Sir,How are you? Hope everything is ok with you all along.Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way, how about your order (or business) with item? If still pending I would like to offer our latest prices to promote an opportunity tocooperate with each other. Thanks and best regards。

老外不回邮件,如何治他

应付老外不回邮件的几种对策:分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?if the products isnot your are expecting,pls advise me your details requirement, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regards***．但是，想成功可不是容易的事情．Dear sirhave you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.回复A：直接去函敦促Dear ****, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin回复B：先写邮件问清情况。