Complaint

商务英语Claim剖析

ClaimWords and Expressionscomplaint n. 申诉，抱怨make (lodge, lay) a complaint against……complain vi. 诉苦，申诉，抱怨complain to sb. of sth.claim n. 索赔，赔偿要求表示索赔的原因，接介词for , 如claim for damage表示索赔的金额，接介词for, 如claim for US $ 1000表示对某批货物索赔，接介词on, 如claim on the goods表示向某人提出索赔，接介词against 如claim against the underwriters常用词组：claim against a person 向某人索赔claim arising from a breach of contract 违约所引起的赔偿要求claim arising from a defect of the goods 货物瑕疵所引起的索赔claim arising on a bill of lading 有关提单引起的索赔claim barred by reason of limitation 受时效限制的索赔claim based on lack of conformity of the goods 货物不符产生的索赔claim based on physical loss damage 货物丢失所产生的索赔claim for compensation of damages 损害赔偿的诉权claim for contribution in generalaverage 要求分摊共同海损claim for damage 由于损坏而索赔claim for financial loss 关于经济损失的诉权claim for general average 共同海损分担的诉权claim for inferior quality 因其品质低劣而索赔claim for payment 要求付款的诉权claim for proceeds 要求赔偿货款claim for reimbursement 要求偿还，索偿claim for short delivery 由于短装而索赔claim on account of damage 因损坏而索赔为某事向某人提出索赔的常用句型是：lodge a claim against ( 间或用with 或on 或upon)sb. for sth.除lodge外其他常用的动词有raise, file 和put in. 还可用make, issue, lay, register, render, enter, bring up, set up 等。

商务谈判口语-Complaint

Unit 12 Complaints & Claim
B：Yes，that was true．But we never expected the ：，． aluminum content to be so high，say 1.1％． think it is ％．I ，％． complete not in conformity with the stipulations in the contract． contract． A：I'm very sorry，Mr．Kube．Then what’s your ：，．． idea about this matter? Would you like us to refund the goods7 or replace the goods8 ?
Unit 12 Complaints & Claim
(A few minutes later) A：The supplier told me that this transaction leaves ： them no profit at all．Anyway，they have accepted ．， your suggestion． suggestion． B：I am glad to hear that，Mr．Lin．It seems that ：，．． everything goes smoothly．Thank you for your close ． cooperation．． A：Me，too．I hope the settlement will turn out to ：，． your satisfactionl0．
Unit 12 Complaints & Claim

投诉英文怎么说

投诉英文怎么说投诉是指用法律手段像侵权者提出控诉，那么你知道投诉用英语怎么说吗?下面跟店铺一起学习关于投诉的英语知识吧。

投诉的英语说法complainlodge a complaint投诉的相关短语投诉热线dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline投诉建议Complaints proposals ; Suggestion ; complaints ; Complaint and Advice投诉箱 Complaint Box提出投诉 Make A Complaint投诉主任 complaints officer监督投诉 Monitoring complaints建议投诉 Feedbacks ; Suggestions and complaints投诉举报 Complaints Report ; Claim ; complaint and report 取消投诉 Cancel Complaint投诉的英语例句1. If you are not happy about a repair, go back and complain.如果你对修理效果不满意，可以再找他们投诉。

2. Beach users have complained about people walking their dogs on the sand.海滩上的游客投诉有人在沙滩上遛狗。

3. The magazine will desist from such language after receiving complaints.杂志接到投诉之后将杜绝使用此类语言。

4. People should complain when they consider an advert offensive.民众如果认为某个广告具有冒犯性就应该投诉。

complain的用法和辨析

你知道complain的用法吗?快来一起学习吧，下面小编就和大家分享，来欣赏一下吧。

词汇精选：complain的用法和辨析一、详细释义：v.抱怨，诉苦，发牢骚 [I,T]例句：For my own part, I have nothing to complain of.我这方面没有什么好抱怨的。

例句：He complained that the exam was too hard.他抱怨考试太难了。

例句：You've got nothing to [complain] about.你没什么可抱怨的。

申诉，投诉，控诉，抗议 [I,T]例句：He complained to the police of the boys stealing his apples.他向警方控告那些男孩偷他的苹果。

例句：I wasn't satisfied with our treatment at that hotel, so I shall complain to the proprietor.我不满意我们在那家旅馆受到的待遇，因此我要向旅馆老板投诉。

二、词义辨析：complain,grumble,murmur这些动词均含“抱怨、埋忽”之意。

complain侧重因对处境不满、待遇不公或自己有痛苦等而向别人诉说、埋怨。

grumble指因对处境、待遇不满或其他个人因素而愤愤不平地向他人诉苦或自言自语。

murmur多指因不满某人或某事而背着人自言自语地发怨言。

三、参考例句：He complain of police harassment.他抱怨警察对他的不断侵扰。

He did nothing but complain.他除了抱怨以外，什么也没做。

You complain about unexpected assignments. 你抱怨额外的工作量。

Complain about the copy machine.抱怨复印机。

英文投诉信表达及例文

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型?Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

现代酒店英语实务教程第3课：Complaint处理投诉

现代酒店英语实务教程第3课：Complaint处理投诉Unit 4 Complaint 处理投诉经典对话C=Front Office Clerk 前台服务员 G=Guest 顾客C：Good evening. Front Office . Can I help you?晚上好，这里是前台。

有什么能够为您效劳？G：This is Mrs. Stevenson, Room 1503. I’ve just checked in and I’m not happy with my room.我是 1503 房的史蒂文森太太，刚入住的，我对房间不满意。

C：May I know what is wrong?请问有什么问题吗？G：The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.房间有股难闻的气味，我的床上还有别人的头发！我没料到你们酒店会发生这样的事情。

C：I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.很抱歉有这种事情，史蒂文森太太。

我马上派一个服务员拿空气清新剂来，并且为您重新整床。

我们为给您带来不便道歉。

G：That’s fine. Thank you.好吧，谢谢。

C：You’re welcome, Mrs. Stevenson. My name is Simon, and if there is anything else I can do foryou, please don’t hesitate to call me .不客气，史蒂文森太太。

“抱怨”的英文表达

参考医学抱怨的英文表达In our daily life,it always have something that can makes you unhappy,maybe we will make a complaint atthat time.It's a good idea to be as polite as possible even when complaining about something. 生活中随时可能会出现不顺心的事情，偶尔抱怨一下也是无妨的，不过抱怨的时候最好还是显得有素质一点比较好，不要出现污言秽语。

making a complaint 提出抱怨1. Their new CD sucks. 他们新出的唱片可恶心了.Suck 这个字在美国用的很多，它就是指很烂，很差的意思.Suck 是一个动词，所以在使用上跟烂这个形容词是不太一样的, 例如你可以说, That traffic here really sucks! 就是说这里的交通糟透了的意思. 有时也听得到人家用suck 的形容词sucky.Suck 这个字的原意是指用嘴巴吸的意思，所以有人就设计了这么一个吸果冻的比赛. 规则很简单，就是不能用手，只能用嘴巴把果冻吸光.所以比赛一开始，只听到观众大喊，Hey，you suck! 表面上听来是说，你快点吸的意思，事实上则是暗地里骂人烂的意思。

2.I am sick and tired of doing homework. 我对做作业感到厌烦.Sick and tired of something 可以视之为一个片语，所以并没有sick （生病）的意思在里，你也可以说I am sick and tired of this vending machine. 还有一句话面!例如贩卖机老是吃钱也很有趣，I am so sick and tired of being sick and tired. 就是说你对于老是感到厌烦已经感到十分厌烦了，我想这是很多都市人共同的心声吧.3．I am terrible/horrible. 我很糟糕.9. would you please try to keep quiet at this hour 持安静 .Saying that you are dissatisfied with something 1.I'm so pissed off with his attitude.有时他们也会用，而不是说他很会，则表示该样东西很糟糕，例如形容食物，这句并不是说我很可怕或恐怖的意思 . terrible 翻成中文的意思是糟糕 . terrible 来形容一个教授， He is so terrible ，就是说这个老师教的很烂吓人 . 要是用 terrible 来形容一样东西 is terrible ，说的当然就是食物很难吃了如 The foodHorrible 跟 terrible 的意思可说是一模一样 horrible.或是 Our professor is horrible. 下面在介绍几句常用的用于提出抱怨的句子：1. i ' mafraid i have a complaint to ，两者可以互换使用，例如， isThe coffeemake.恐怕我要提点意见2. i ' msorry to say this 有个错 .but there seems to be a mistake.对不起，这儿好像3. do you have to act liket 4h .aw t ould you mind not doing iti do wish you wouldn 't do that. please don 't do it without asking. can 't you do something about it ？你非得那么做吗？你能不能别那么做？5. 6. 7. 8. 儿是禁烟区i hate to bring this我希望你别那么做 . 未经允许请不要那么做？你就不能想点办法吗？， but this is a nonsmoking zone.对不起提醒一下，这？这么晚了，你能不能尽量保表示对某事不满意我对他的态度感到非常反感参考医学Piss 原意是上小号的意思 , 但是现在几乎没有人会用 piss 来代表上小号的意思了 , 反而是常用在 pissed-off 这个片语上 , 指的是反感 , 厌恶的意思 . 例如老美会说 He pissed meoff. 就是说他把我给惹毛了 . 补充一点就是上小号可以有很多讲法 , 例如 pee, take a piss, take a slash, relieve myself, take a number one, 等等 .2. That movie was a turn-off. 那部电影真是让我倒尽胃口 .Turn-off 就是让你倒胃口的东西 , 而 turn-on 则是你非常喜欢的东西 . 例如你说 She is a turn-off. 就表示说你对她是一点兴趣都没有 .要是 She is a turn-on, 那就表示你对她蛮有兴趣的 . 此外 , turn-on 跟 turn-off 也可以当最后介绍几种表示对某事不满意抱怨的句子：1. that won 't do. 这可不行2. is that it ？就这个吗？3. is that all ？就这些吗？4. i 'm afraid it just isn't good enough. 恐怕这不够好5. that 's not what i had in mind. 我想要的可不是这个 .6. it 's not what i hoped for.7. that leaves a lot to be desired.8. that doesn 't quite suit me.9. i was hoping for more. 10. i was counting on more. 11. i expected something better. 12. it 's a far cry from what i expected.如何抱怨人？1. You're so stupid. 真是愚蠢 .，比如说徵友吧，你说，我不想要低于160 cm 的，则低于160就就是你的turn-on.情况自行运用 .Turn 或是 she turns me成一种个人喜好上的标准是你的 turn-off, 也等于 What's not. 如果说我喜欢住在美国的 , 那" 住在美国另也有人说把 turn-on 说成 What's hot. 把 turn on 当成动词的时候也非常普遍，你可以说 off 说成 What's not. 大家可以看The movie totally turns me onon.3. You are mean. 你很坏 .Mean 这个字当形容词可以有二种解释而是像有时候男生喜欢耍贫嘴，亏女孩子，一种是指别人很坏，这种坏并不是说是坏人的坏这种行为你就可以说他另外一种mean则是解释成”贱".就是指它的行为很让人瞧不起你没东西给它吃它就躲的远远的拿东西给它吃，它就过来跟你亲热，来形容 . 你可以说 The cat is so mean.有时候mean 在口语中也可以当成， You are so mean.，比如说吧！有一只猫，你，这样的行为你就可以用 meanlook at that car ， that is mean!" 成 cool 来解释 .cool 的意思喔！例如别人看到一辆很拉风的跑车，他说，"Wow ，我期待的可不是这样的 .太不让人满意了我对次不甚满意我原以为会比这要好 . 我期待着会比这要多我所期望的比这要好 .这离我想要的差远了Stupid 这个字很好用，它含有轻视，不以为然的味道在里面，比如说考试题目出的很烂，你就可以说，that's a stupid test. 或是有人在冬天的时候提议去游泳，你的反应大概就会是，That's a stupid idea.，还有愚蠢的味道在里面. 中文里说:个人觉得stupid 不单只是笨的意思"笨笨的" 还有点可爱的味道，但英文中的stupid 则比较像是我们说的愚蠢的意思，听来一参考医学2. You scared/frightened me! 你吓到我了 .被惊吓到时就是这么说的 , 或是也可以说 ,I am scared. 此外, 自己被吓到你也可以说 ,I am scared 或是 I amfrightened.Scare 跟 frightene 的意思完全相同 , 可以随便选一个来用 . 3. He is shaky. 他不太可靠 .Shaky 是指动摇不稳定 , 不太确定 , 通常就是指一个人不太可靠 . 另外 Shaky 也可以用来形容数据 , 像是在课常上说 ,The data is shaky, 就是说这些 data 怪怪的 , 不太可靠 . Shaky 另外有一个惯用法 , He has a shaky start. 就是说有人要上台报告准备却不够充份 , 以致一上去就开始紧张 , 冒冷汗 , 不知所云 , 这种情况老美就会说 , He has a shaky start. 或是另一个很意思很接近的说法 , "He has a bumpy ride."上上期节目中我们谈到即便要抱怨，也要文明，不能带有粗话或者歧视，像下面这句话一样的就不行啊！虽然现在都已经快要迈入二十一世纪了 , 不过时至今日还是有些白人会歧视黑人的 , 尤其是老一辈的白人 , 有时候他们的孩子作错了什么事 , 他们还会骂说 Don't act black.但是这是句非常有种族歧视的话 , 不要乱用 , 当然也希望各位国人来到国外时要为华人争一点面子 , 不要让外国人说那样就很不好了最后我们来看看比较激烈的抱怨方法！ This is too much. 太过分了9. Look here ! I ' ve had enough of that !（注：表格素材和资料部分来自网络，供参考。

英语口语大全交际口语篇：079.抱怨 Complaint

英语口语大全交际口语篇：079.抱怨 Complaint详解惯用单句抱怨第1节态度表达第1章态度意愿我有一些不满。

I have a complaint.= I want to complain about something.★complaint [kEm5pleint] n. 抱怨，不满（complain 为其动词形式）我要跟你讲多少遍才行呢？How many times do I have to tell you?= If I’ve told you once, I’ve told you a thousand times.你不能设身处地为我想想吗？Can’t you try putting yourself in my shoes?○ Don't you have any thought for anyone but yourself?除了你自己，你就不替他人想一想吗？你们这么做是错的。

What you are doing is wrong.○ You can’t do this to me. 你们不能这样对我。

这不公平。

That’s not fair.= It’s unfair.★ fair [fZE] a. 公平的，公正的你们疏忽大意，我一点儿也不满意。

I’m not at all pleased by your negligence.★ negligence [5ne^lidVEns] n. 疏忽，粗心我会向上面反映你的所做所为的。

I’ll report you for this.○ I’ll give your boss a p iece of my mind. 我会向你们老板反映的。

○ I’ll tell him a thing or two. 我会向他反映的。

我真是受不了这股味。

I just can’t stand the odor.★ odor [5EudE] v. 气味■“stand”在本句中的意思是“忍受”。

complaint letter 建议信--抱怨

consideration and take action to solve it. Looking
forward to your refund.
Yours,
好的正文：
1. 要点完整，不少项。 2.上下文连贯，衔接自然。 3.避免中式英语。 4.避免简单句型罗列。
1. 认真审题 2.使用恰当连接语。 3.使用高级短语造句。 4.主动构造高级句型/语法。
书写加强：孙明亮毕成龙黄秉尧丁乃奇杨博文
刘佳欣郭奕辰徐岩于家源袁纪炎王伟东
正文有问题: 荣光煜于平包惠
假设你是李华。冬天来临，天气转冷，你在网店购买了一个黑色羽绒服。满心期待，等来的不仅是推迟三天的送货，还有颜色的不符。最糟糕的是衣服上有个很大的洞。写信要求全额退款，且希望商家重视信誉，以诚信赢得顾客。
Last but not least, I hope you can attach importance to the reputation. The more reputation you show, the more customers you will get.
I do hope you can take my complaint into your consideration and take action
2.What' more, there is a hole in the clothes,
which I can't put up with.
2分
3.Facing/Faced with such a problem, I need a f least, I hope you can attach
Yours, LiHua

complain的用法总结

complain的用法总结一、什么是"complain"二、"Complain"的基本用法1. "Complain about"2. "Complain of"三、常见搭配表达1. "Complain to someone (about something)"2. "Complain of a problem/issue/situation"3. "Complain bitterly/loudly/constantly/regularly"四、与"complain"相关的常用短语和同义词1. "Lodge a complaint (with/about)"2. "Voice a grievance/concern/displeasure/objection (about/to)"五、总结一、什么是"complain"在日常生活中，我们常常需要表达不满或抱怨。

此时，英语单词"complain"便成为了我们的得力工具。

它的意思是指表达负面情感，如不满、抱怨或发牢骚等。

二、"Complain"的基本用法在英语中，我们可以使用两种形式来构造句子，它们分别是："complain about something"和"complain of something".1. "Complain about"使用这个结构时，我们通常会加上某个问题或状况作为宾语。

例如：- She always complains about the weather.她总是抱怨天气。

- He complained about the service at the restaurant.他抱怨餐厅的服务。

有关customer complaint的例子

有关customer complaint的例子A Customer Complaint一个客户投诉Is this the Ace service center?这里是Ace服务中心吗?Yes, it is sir.是的，先生。

May I help you?我能为您效劳吗?Yes, I'm calling to complain about your service.是的，我打电话来投诉你们的服务。

Certainly sir, I'm sorry to hear that.当然可以，先生，听到这个消息我很难过。

Let me see if there's something I can do to help you.让我看看有什么我能帮你的。

Please tell me what happened.请告诉我发生了什么事。

I ordered a new washing machine on your website.我在你们的网站上订购了一台新的洗衣机。

It was more than a week ago.那是一个多星期以前的事了。

Why is the customer calling ? to complain about something 客户为什么打电话来?抱怨某事Before you go on, may I have your order number please?在您继续之前，请告诉我您的订单号好吗?Sure, it's abc1005.当然,这是abc1005。

And may I have the last 4 digits of your social security number?我可以知道你的社会保险号的最后四位数字吗?I don't have a social security number.我没有社会保险号。

I'm an illegal alien.我是非法移民。

Complaints and Claims 投诉和索赔

投诉某事
• He complained to the manager about the bad
service.
• 他向经理投诉这里的服务质量差。
claim
• 索赔：指遭受损害的一方在争议发生后，
向违约的一方提出赔偿的要求。
• n. 索赔 • 1）表示提出或要求索赔： • lodge/file/issue/enter/make/register/raisБайду номын сангаас a claim • 2）表示理赔（违约的一方同意受理遭受损害一方所提出的赔偿要求）： • entertain/settle a claim • 3）拒绝索赔：reject a claim
Complaints and Claims 投诉与索赔
complaint
• n. 抱怨；投诉
• 1. complaint of/about sth.
• We’ve received a lot of complaints of bad
workmanship. • 很多人向我们投诉产品工艺低劣。
• 2. complaint that…
right; 指出如何解决该问题
How to write a reply letter to the letter of complaint 怎么回复投诉信
• Replies to complaints should be polite, even if
the complaint is unfounded; the sellers should
现颜色不相同。
• 2）The goods delivered are not up to the
standard of samples. The pattern is uneven in

complaint的用法

complaint的用法一、complaint的用法介绍complaint是一个常用的英语单词，它可以作为名词或动词使用。

本文将重点介绍complaint作为名词时的用法和表达方式。

二、complaint作为名词的用法1. 表示抱怨或不满情绪：当我们对某事物或某人感到不满或不满意时，可以使用complaint来表达自己的抱怨。

例如：- I have a complaint about the service at this restaurant.（我对这家餐厅的服务有意见。

）- She filed a complaint against her neighbor for being too noisy.（她因邻居太吵而向其提出了投诉。

）- The policy has received numerous complaints from the public.（该政策受到了公众的多次投诉。

）2. 指控或申述：在法律或正式文件中，我们可以使用complaint来表示指控或申述。

例如：- The plaintiff filed a complaint against the defendant for breach of contract.（原告因合同违约向被告提起了诉讼。

）- The complaint alleges that the company violated labor laws.（起诉书声称公司违反了劳动法。

）3. 身体上的不适症状：有时候，我们使用complaint来描述身体上的不适症状。

例如：- She went to the doctor with complaints of stomach pain.（她因胃痛去看了医生。

）- The patient's main complaint is frequent headaches.（患者最主要的症状是频繁头痛。

）4. 客户投诉：在商业场景中，complaint通常用于描述客户对产品或服务的不满。

complain的用法和辨析

complain的用法和辨析你知道complain的用法吗?快来一起学习吧，下面就和大家分享，来欣赏一下吧。

词汇精选：complain的用法和辨析一、详细释义：v.抱怨，诉苦，发牢骚[I,T]例句：For my own part, I have nothing to complain of.我这方面没有什么好抱怨的。

例句：He complained that the exam was too hard.他抱怨考试太难了。

例句：Youve got nothing to [complain] about.你没什么可抱怨的。

申诉，投诉，控诉，抗议[I,T]例句：He complained to the police of the boys stealing his apples.他向警方控告那些男孩偷他的苹果。

例句：I wasnt satisfied with our treatment at that hotel, so I shall complain to the proprietor.我不满意我们在那家旅馆受到的待遇，因此我要向旅馆老板投诉。

二、词义辨析：complain,grumble,murmur这些动词均含“抱怨、埋忽”之意。

complain侧重因对处境不满、待遇不公或自己有痛苦等而向别人诉说、埋怨。

grumble 指因对处境、待遇不满或其他个人因素而愤愤不平地向他人诉苦或自言自语。

murmur多指因不满某人或某事而背着人自言自语地发怨言。

三、参考例句：He complain of police harassment.他抱怨警察对他的不断侵扰。

He did nothing but complain.他除了抱怨以外，什么也没做。

You complain about unexpected assignments. 你抱怨额外的工作量。

Complain about the copy machine.抱怨复印机。

complain名词

complain名词
complain名词形式是complaint。

complain主要用作动词，意思是：抱怨；埋怨；发牢骚。

complaint主要用作名词，意思是：不满的原因；抱怨；埋怨；投诉；控告；不满；(尤指不严重、常影响身体某部位的)疾病。

一、complain词态变化
第三人称单数：complains
现在分词：complaining
过去式：complained
过去分词：complained
二、complain短语搭配
never complain生活多欢畅; 永不抱怨
complain vt抱怨; 投诉
Some complain有些人抱怨说; 有些抱怨; 一些抱怨
三、complain双语例句
1.I wrote them a stinking letter to complain.
我给他们去信气愤地抱怨了一通。

2.Give over complaining!
别抱怨了！
3.They complained bitterly.
他们气愤地抱怨。

4.For my own part, I have nothing to complain of
我这方面没有什么好抱怨的。

5.I'm going to complain to the manager about this. 我要就这件事向经理投诉。

6.It's no good complaining ─ they never listen.
抱怨毫无用处————他们根本不听。

商务英语Claim

ClaimWords and Expressionscomplaint n. 申诉，抱怨make (lodge, lay) a complaint against……complain vi. 诉苦，申诉，抱怨complain to sb. of sth.claim n. 索赔，赔偿要求表示索赔的原因，接介词for , 如claim for damage表示索赔的金额，接介词for, 如claim for US $ 1000表示对某批货物索赔，接介词on, 如claim on the goods表示向某人提出索赔，接介词111against 如claim against the underwriters常用词组：claim against a person 向某人索赔claim arising from a breach of contract 违约所引起的赔偿要求claim arising from a defect of the goods 货物瑕疵所引起的索赔claim arising on a bill of lading 有关提单引起的索赔claim barred by reason of limitation 受时效限制的索赔claim based on lack of conformity of the goods 货物不符产生的索赔222claim based on physical loss damage 货物丢失所产生的索赔claim for compensation of damages 损害赔偿的诉权claim for contribution in general average 要求分摊共同海损claim for damage 由于损坏而索赔claim for financial loss 关于经济损失的诉权claim for general average 共同海损分担的诉权claim for inferior quality 因其品质低劣而索赔claim for payment 要求付款的诉权claim for proceeds 要求赔偿货款333claim for reimbursement 要求偿还，索偿claim for short delivery 由于短装而索赔claim on account of damage 因损坏而索赔为某事向某人提出索赔的常用句型是：lodge a claim against ( 间或用with 或on 或upon)sb. for sth.除lodge外其他常用的动词有raise, file 和put in. 还可用make, issue, lay, register, render, enter, bring up, set up等。

ComplaintHOUSE COMMISSION ON CONGRESSIONAL MAILING STANDARDSFrank Clemente, Director; and Craig Holman, Legislative Representative,Public Citizen’s Congress Watch, ComplainantsV. COMPLAINTRep. Richard Pombo (R-Calif.), RespondentThe complainants, for the complaint against the respondent,state:(1) Frank Clemente is Director, and Craig Holman is Legislative Representative of campaign finance and governmental ethics, at Public Citizen’s Congress Watch. Public Citizen is a non-profit advocacy group with approximately 160,000 members nationwide. Frank Clemente and Craig Holman, Public Citizen’s Congress Watch, are located at 215 Pennsylvania Avenue, S.E., Washington, D.C. 20003. Public Citizen retains its own Litigation Group, represented in this complaint by Scott Nelson, Esq., at the address of 1600 20th Street, N.W., Washington, D.C. 20009.(2) That this complaint arises under the franking laws extended to Members of the House of Representatives of the United States.(3) That on or about the 7th day of October, 2004, the respondent causedto be mailed, under his franking privileges, approximately 175,000 copies of a two-page color leaflet praising the House Resources Committee and the Bush Administration inpromoting a series of regulations expanding snowmobiling in national parks. [See Exhibit #1](4) According to committee spokesperson Brian Kennedy, the mailers, entitled “Protecting Your Right to Ride,” were distributed at a reported taxpayer expense of $68,081. Most of the mailers (166,000) were distributed to snowmobile owners in the presidential swing states of Minnesota and Wisconsin; an additional 9,658 mailers were sent to snowmobile owners in Montana and Wyoming. [See Exhibit #2](5) The “Protecting Your Right to Ride” mailers were sent under the franking privileges of the respondent in violation of the following franking laws and regulations:(a) Violation of the restriction on franking privileges within 90 days of an election(39 USC §3210(a)(6)(A)) without qualifying as “normal and regular business” of the House Resources Committee, as provided under 39 USC §3210(a)(6)(B), which is generally defined as press releases and meeting agendas.(b) Violations of franking content provisions by:(i) Excessive political and partisan references: there were five referencesto President George W. Bush in the mailer, and the mailer exceeded thetwo references per page recommended limit. [Red Book, ch. 2, para. 4a.]or personalized” rhetoric: the mailingpoliticized(ii)“partisan,Excessiveasserts that the Bush Administration is working to “protect your right toride”; and refers to the Clinton Administration policy on snowmobiles inthe national parks as “infamous.” [Red Book, ch. 2, para. 4a.](c) Failure to seek prior approval and advisory opinion as required by 2 USC§311(F). The Legislative Services Center has provided copies of six approved franking requests this year for the respondent, the last one dated July 30, 2004, and one approved franking request for the House Resources Committee dated June 8, 2004, but no approvalfor franking privileges was received by the respondent nor the House ResourcesCommittee for the mailer under question within the 90-day period before the General Election.Therefore, the complainants demand that the respondent be found in violation ofthe franking laws and regulations as herein alleged and that the Commission order suchrelief as is proper and lawful.Signed at __Washington, D.C.____State ComplainantCity,this _11th_ day of __November_, 2004.___________________________________ComplainantExhibit 2.Democrats fuming over GOP mailingGreg Gordon, Star Tribune Washington Bureau CorrespondentOctober 13, 2004WASHINGTON, D.C.-- In a taxpayer-financed mailing to 166,000 Minnesota and Wisconsin snowmobile owners last week, House Republicans touted their efforts with President Bush to protect access to Yellowstone National Park.Rep. Richard Pombo, R-Calif., of the House Resources Committee, authorized the expenditure of $68,081 for the full-color mailing as official business, panel spokesman Brian Kennedy said Tuesday. He said the mailing also went to 9,658 snowmobilers in Montana and Wyoming.But House Democrats say the mailing was part of a thinly disguised improper campaign by Pombo to use public money to influence voters in Minnesota and Wisconsin, swing states in the presidential election, and in key House races.Six earlier Resources Committee mailings, which cost between $78,000 and $90,000, were sent to the districts of three Republican committee members facing reelection challenges, Kennedy said."This is part of an unprecedented and major effort to use the resources of the Resources Committee to influence elections," Rep. Brad Sherman, D-Calif., said of the mailings. Calling the most recent mailing a violation of House rules, he said Republicans were attempting to make a new "use of government money to reelect George Bush."The latest mailing, under the heading "Resources Committee Update," states that the panel "is working with President Bush to ensure that snowmobilers have access to our National Parks and recreation areas." In a personal message, Pombo said the committee collaborated with Bush to end a Yellowstone snowmobiling ban imposed at the end of the Clinton administration."Anyone who believes that this mailing is political must also believe that the people of these four states are ignorant enough to cast their votes based solely on snowmobiling in national parks," Kennedy said. "We're giving these citizens more credit than that."Rep. Betty McCollum, D-Minn., who said she was alerted to the mailing last week by a constituent, said, "It's a dumb political move that only shows taxpayers how Republicans in the House use official resources to campaign for George Bush. It's another example of ignoring ethics."House rules forbid members from sending out mass mailings - those of at least 500 pieces - in the 90 days before an election. In addition, Sherman said, all mail goes through a bipartisan2 review by a six-member Franking Commission evenly divided between Republican and Democratic House members.But there are no such restrictions on committee mailings, which can be disseminated anytime as long as they relate to committee business. Sherman said committee mailings in the past have been deemed official business if they related to a forthcoming field hearing, but no such hearing was mentioned in last week's mailing.Kennedy said that a Franking Commission review is not required for committee mailings, but that the Resources panel has gone "above and beyond the call of duty to make sure that all of our franked mail pieces get approval by the Franking Commission."The commission is overseen by the House Administration Committee, which also decides postage allowances for each committee. Beth Bellizzi, a spokeswoman for Democrats on the Administration Committee, said they reviewed and approved three of the Resources Committee mailings earlier this year.They went to the districts of two Resources Committee members facing tough reelection fights - Reps. Rick Renzi of Arizona and Steve Pearce of New Mexico - and of two California Democrats who supported Pombo's efforts to scale back the Endangered Species Act.But Democrats on the Franking Commission were not offered a review of the mailing last week to Minnesota and Wisconsin, Bellizzi said.Brian Walsh, a spokesman for Administration Committee Chairman Bob Ney, R-Ohio, said the panel's staff director informally reviewed the latest mailing and found it "relates to the normal business of the House."In 2002, all House committees combined spent $39,979 on postage. But last year, Pombo's committee asked House Administration for $250,000 in postage during the 108th Congress. It was allotted $50,000 each year and spent nearly all of it, Kennedy said.Sherman introduced a bill last week to bar House committees from sending out large mailings in the 90 days before elections.The Washington Post contributed to this report.Greg Gordon is at ***********************.。

关于complaint的作文

关于complaint的作文
在咱们这都市一隅，噪音可真是个大问题啊！每天一大早，那
些建筑工地的机器就轰隆隆地开始工作，跟打怪兽似的，吵得人根
本没法睡个好觉。

到了晚上，夜市那边更是热闹得不得了，叫卖声、吆喝声，各种噪音混在一起，让人心烦意乱。

这样下去，我们怎么
保持好的生活状态啊？真心希望有关部门能管管这事儿，给我们一
个安静的居住环境。

还有啊，咱社区那个公园，以前多漂亮啊，现在可惨了。

座椅
破破烂烂的，健身器材也都坏了，草坪也长得乱七八糟。

你说这公
园是给人休闲的，还是让人看了添堵的啊？社区管理的人可得赶紧
行动起来，把公园修修整整，让我们有个好去处啊！
最后说说公交这事儿吧。

有时候等个车得半天，班次间隔太长了，让人等得着急。

更别提那些公交车的卫生状况了，座位脏得不行，地上还有垃圾。

坐个车都不舒服，真是让人郁闷。

希望公交公
司能改善一下服务质量，让我们出行更顺心！。

【实用文档】complaint-SOP

1.0目的清晰说明客户投诉处理的具体操作程序，确保相关人员能够有效的执行，避免使本公司和顾客的利益受到损失。

2.0范围适用于本公司所有产品及服务所发生的顾客投诉工作。

3.0职责3.1 厂务总监批准顾客的退货和赔偿要求。

3.2 行政人事总监•负责本程序的有效实施；•直接处理或监督工作人员处理每宗顾客投诉。

3.3 外事主任•处理和协调消费者、可口可乐（中国区）装瓶厂或其他渠道对我司产品的投诉以及答复工作；•统筹公司各部门的投诉工作并提交分析报告给管理层；•指导外事助理进行工作；•负责对外联络和沟通。

4.0定义严重投诉－指敲诈勒索、死亡、潜在的偷盗或污染产品，集体住院、中毒或有害于消费者健康及安全的爆瓶事故等。

5.0程序5.1顾客投诉方式电话投诉、传真件投诉、信件投诉、快递投诉、电子邮件投诉、主动上门投诉等。

5.2顾客投诉的处理1) 各部门接到投诉后记录下对方的电话、姓名、大概内容，并在第一时间转给外事部。

2) 外事部在第一时间核对我司的生产状况，确认属实后立即将投诉情况发给各相关部门，并传送给厂务总监、行政人事总监、厂务经理和销售部及其它相关部门。

同时，及时传送客户投诉的处理情况，以便管理层在第一时间了解投诉的进展。

5.2.1 产品有霉菌、沉淀、异物、异味的投诉•接到投诉首先与品控部核实生产日期，并传送相关部门;•与顾客协商取回投诉样品交我司品控检测产品外观、口味、PH值、白利度或提交微生物的检测报告，以便进一步确认问题所在，并据此决定是否换货或赔偿;•如发生在异地，通知投诉发生所在地装瓶厂外事部外事经理及其投诉专员，请其全权处理，并知会我司处理进度及结果;•根据其它装瓶厂要求或投诉数量多于5瓶，则第一时间通知品控部门，要求检验同批留样产品并提交该批次产品的外观、口味、PH值、白利度或提交微生物的检测报告;•在1个工作日之内答复顾客。

•每宗顾客投诉发生后，负责处理的部门主管视问题的严重程度，经质量管理代表批准后启动更正行动，要求公司的相关部门进行调查，限期提出改善和更正措施，以便及时消除存在的和潜在的不符合顾客及公司要求的问题。

Complaint

商务英语Claim剖析

商务谈判口语-Complaint

投诉英文怎么说

complain的用法和辨析

英文投诉信表达及例文

现代酒店英语实务教程 第3课：Complaint处理投诉

“抱怨”的英文表达

英语口语大全交际口语篇：079.抱怨 Complaint

complaint letter 建议信--抱怨

complain的用法总结

有关customer complaint的例子

Complaints and Claims 投诉和索赔

complaint的用法

complain的用法和辨析

complain名词

商务英语Claim

complaint

关于complaint的作文

【实用文档】complaint-SOP

现代酒店英语实务教程第3课：Complaint处理投诉